Location: Remote - European Region
Workplace: hybrid
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
We are looking for a Middle Atlassian Administrator to join our team and help us improve internal processes through automation and efficient management of our Atlassian ecosystem.
In this role, you will be responsible for administering and optimizing Jira Cloud, Jira Service Management, and Confluence Cloud, as well as building integrations and automating workflows across our internal systems.
Our main goal is to minimize manual and repetitive work for employees by delivering reliable, scalable, and efficient automations. We are looking for someone who is proactive, enjoys solving business challenges, and can translate business requirements into practical technical solutions.
Responsibilities:
Administer, configure, and maintain Atlassian Cloud products, including Jira Cloud, Jira Service Management (JSM), and Confluence Cloud.
Create and configure Jira projects, workflows, issue types, custom fields, screens, permissions, and notification schemes.
Configure and optimize Jira Service Management projects, including request types, forms, queues, SLAs, and approval workflows.
Design, develop, and maintain business process automations using automation tools (Jira Automation, n8n etc).
Build and maintain integrations between Atlassian products, HRIS, Slack, and other internal systems using n8n, APIs, and webhooks.
Analyze existing business processes, identify opportunities for automation, and implement solutions to reduce manual work.
Maintain technical documentation for workflows, integrations, and automation solutions.
Continuously improve the reliability, performance, and usability of internal tools and automated processes.
Requirements:
2+ years of hands-on experience administering Jira Cloud and Confluence Cloud.
Practical experience with Jira Service Management configuration and administration.
Strong understanding of Jira workflows, permission schemes, custom fields, automation rules, and project configurations.
Experience designing and implementing business process automations.
Experience working with Atlassian REST APIs, Smart Values, and developing custom integrations.
Understanding of system integrations, authentication methods, and data exchange between applications.
Strong analytical and troubleshooting skills.
Ability to understand business requirements and translate them into technical solutions.
Practical programming experience in one or more languages (JavaScript, Groovy, Java, or similar).
Good communication skills and ability to work independently with different stakeholders.
Nice to have:
Hands-on experience with n8n or similar workflow automation platforms (Make, Zapier, etc.), including complex workflows, error handling, and custom JavaScript nodes.
Experience integrating HRIS platforms with Jira, Slack, and other enterprise tools.
Experience with OAuth 2.0, API tokens, and integration security best practices.
Experience with AI tools and integrating AI-powered capabilities into business process automations.
Basic understanding of ITSM and ITIL practices.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
ГибридOptional offices and relocation support
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Location: NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
The role & impact
As our Affiliates Manager, you’ll own the strategy and day-to-day management of Xero’s global affiliate channel, across both the Xero and Melio brands. You’ll look after publisher relationships end to end and shape campaigns that bring new customers to our websites, optimising them towards lifetime value and first-time payers. Working across Impact and PartnerStack, you’ll manage a multi-million dollar channel and be accountable for clear, measurable returns.
This is a rare chance to help build an affiliate channel that sets the standard for SaaS, at a global, publicly listed company. You’ll help us move from doing acquisition well to doing it at scale, building tools and workflows (many powered by AI) that make growth repeatable. You’ll be the person who can sit down with an engineer or applied scientist to work through tracking, attribution and incrementality, then turn those insights into plans that publishers, partners and stakeholders get behind.
The team & how they connect
You’ll join our affiliates team, part of Xero’s wider performance marketing function, working alongside a fellow Affiliates Manager in Sydney who specialises in publisher relationships. The two of you will share ownership of the channel, with your measurement and technical know-how complementing their partner expertise. You’ll Make it together with product, data science, engineering, brand and our external affiliate agency to bring every campaign to life.
Initially, the role will focus on
➔ Getting hands-on with our affiliate platforms, Impact for Xero and PartnerStack for Melio, and the tracking and reporting behind them.
➔ Reviewing performance and attribution data across both programmes, and closing any tracking gaps quickly.
➔ Growing and nurturing high-quality publisher partnerships across our core markets of Australia, the UK and the US.
➔ Shaping the channel’s roadmap, including AI-powered tools and automation that help us scale acquisition.
Where and how you can work
This role can be based anywhere in Australia or New Zealand, near one of our offices. We work in a hybrid way, mixing time with your team in the office with time working from home, and our offices host regular boost days that make catching up in person easy.
Here are some of the things we are looking for
➔ You’ll bring hands-on affiliate marketing experience at scale, whether from an affiliate network, platform, agency or the client side.
➔ Experience running programmes on platforms such as Impact or PartnerStack, from partner recruitment through to optimisation and reporting, is something you bring.
➔ A strong grasp of tracking, attribution, measurement and incrementality means you enjoy getting into the detail with engineers and data scientists.
➔ Building trusted relationships comes naturally to you, from publishers and partners to technical and business stakeholders.
➔ Owning budgets and commercial targets feels familiar, and you can turn data into clear insights that show the value of the channel.
➔ Curiosity about AI is part of how you work, and you Make it happen by finding, testing and rolling out new tools that help the channel scale.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Hybrid
The role & impact
As our Affiliates Manager, you’ll own the strategy and day-to-day management of Xero’s global affiliate channel, across both the Xero and Melio brands. You’ll look after publisher relationships end to end and shape campaigns that bring new customers to our websites, optimising them towards lifetime value and first-time payers. Working across Impact and PartnerStack, you’ll manage a multi-million dollar channel and be accountable for clear, measurable returns.
This is a rare chance to help build an affiliate channel that sets the standard for SaaS, at a global, publicly listed company. You’ll help us move from doing acquisition well to doing it at scale, building tools and workflows (many powered by AI) that make growth repeatable. You’ll be the person who can sit down with an engineer or applied scientist to work through tracking, attribution and incrementality, then turn those insights into plans that publishers, partners and stakeholders get behind.
The team & how they connect
You’ll join our affiliates team, part of Xero’s wider performance marketing function, working alongside a fellow Affiliates Manager in Sydney who specialises in publisher relationships. The two of you will share ownership of the channel, with your measurement and technical know-how complementing their partner expertise. You’ll Make it together with product, data science, engineering, brand and our external affiliate agency to bring every campaign to life.
Initially, the role will focus on
➔ Getting hands-on with our affiliate platforms, Impact for Xero and PartnerStack for Melio, and the tracking and reporting behind them.
➔ Reviewing performance and attribution data across both programmes, and closing any tracking gaps quickly.
➔ Growing and nurturing high-quality publisher partnerships across our core markets of Australia, the UK and the US.
➔ Shaping the channel’s roadmap, including AI-powered tools and automation that help us scale acquisition.
Where and how you can work
This role can be based anywhere in Australia or New Zealand, near one of our offices. We work in a hybrid way, mixing time with your team in the office with time working from home, and our offices host regular boost days that make catching up in person easy.
Here are some of the things we are looking for
➔ You’ll bring hands-on affiliate marketing experience at scale, whether from an affiliate network, platform, agency or the client side.
➔ Experience running programmes on platforms such as Impact or PartnerStack, from partner recruitment through to optimisation and reporting, is something you bring.
➔ A strong grasp of tracking, attribution, measurement and incrementality means you enjoy getting into the detail with engineers and data scientists.
➔ Building trusted relationships comes naturally to you, from publishers and partners to technical and business stakeholders.
➔ Owning budgets and commercial targets feels familiar, and you can turn data into clear insights that show the value of the channel.
➔ Curiosity about AI is part of how you work, and you Make it happen by finding, testing and rolling out new tools that help the channel scale.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Brisbane (243 Edward St)
Workplace: Hybrid
The role & impact
As our Affiliates Manager, you’ll own the strategy and day-to-day management of Xero’s global affiliate channel, across both the Xero and Melio brands. You’ll look after publisher relationships end to end and shape campaigns that bring new customers to our websites, optimising them towards lifetime value and first-time payers. Working across Impact and PartnerStack, you’ll manage a multi-million dollar channel and be accountable for clear, measurable returns.
This is a rare chance to help build an affiliate channel that sets the standard for SaaS, at a global, publicly listed company. You’ll help us move from doing acquisition well to doing it at scale, building tools and workflows (many powered by AI) that make growth repeatable. You’ll be the person who can sit down with an engineer or applied scientist to work through tracking, attribution and incrementality, then turn those insights into plans that publishers, partners and stakeholders get behind.
The team & how they connect
You’ll join our affiliates team, part of Xero’s wider performance marketing function, working alongside a fellow Affiliates Manager in Sydney who specialises in publisher relationships. The two of you will share ownership of the channel, with your measurement and technical know-how complementing their partner expertise. You’ll Make it together with product, data science, engineering, brand and our external affiliate agency to bring every campaign to life.
Initially, the role will focus on
➔ Getting hands-on with our affiliate platforms, Impact for Xero and PartnerStack for Melio, and the tracking and reporting behind them.
➔ Reviewing performance and attribution data across both programmes, and closing any tracking gaps quickly.
➔ Growing and nurturing high-quality publisher partnerships across our core markets of Australia, the UK and the US.
➔ Shaping the channel’s roadmap, including AI-powered tools and automation that help us scale acquisition.
Where and how you can work
This role can be based anywhere in Australia or New Zealand, near one of our offices. We work in a hybrid way, mixing time with your team in the office with time working from home, and our offices host regular boost days that make catching up in person easy.
Here are some of the things we are looking for
➔ You’ll bring hands-on affiliate marketing experience at scale, whether from an affiliate network, platform, agency or the client side.
➔ Experience running programmes on platforms such as Impact or PartnerStack, from partner recruitment through to optimisation and reporting, is something you bring.
➔ A strong grasp of tracking, attribution, measurement and incrementality means you enjoy getting into the detail with engineers and data scientists.
➔ Building trusted relationships comes naturally to you, from publishers and partners to technical and business stakeholders.
➔ Owning budgets and commercial targets feels familiar, and you can turn data into clear insights that show the value of the channel.
➔ Curiosity about AI is part of how you work, and you Make it happen by finding, testing and rolling out new tools that help the channel scale.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role & impact
As our Affiliates Manager, you’ll own the strategy and day-to-day management of Xero’s global affiliate channel, across both the Xero and Melio brands. You’ll look after publisher relationships end to end and shape campaigns that bring new customers to our websites, optimising them towards lifetime value and first-time payers. Working across Impact and PartnerStack, you’ll manage a multi-million dollar channel and be accountable for clear, measurable returns.
This is a rare chance to help build an affiliate channel that sets the standard for SaaS, at a global, publicly listed company. You’ll help us move from doing acquisition well to doing it at scale, building tools and workflows (many powered by AI) that make growth repeatable. You’ll be the person who can sit down with an engineer or applied scientist to work through tracking, attribution and incrementality, then turn those insights into plans that publishers, partners and stakeholders get behind.
The team & how they connect
You’ll join our affiliates team, part of Xero’s wider performance marketing function, working alongside a fellow Affiliates Manager in Sydney who specialises in publisher relationships. The two of you will share ownership of the channel, with your measurement and technical know-how complementing their partner expertise. You’ll Make it together with product, data science, engineering, brand and our external affiliate agency to bring every campaign to life.
Initially, the role will focus on
➔ Getting hands-on with our affiliate platforms, Impact for Xero and PartnerStack for Melio, and the tracking and reporting behind them.
➔ Reviewing performance and attribution data across both programmes, and closing any tracking gaps quickly.
➔ Growing and nurturing high-quality publisher partnerships across our core markets of Australia, the UK and the US.
➔ Shaping the channel’s roadmap, including AI-powered tools and automation that help us scale acquisition.
Where and how you can work
This role can be based anywhere in Australia or New Zealand, near one of our offices. We work in a hybrid way, mixing time with your team in the office with time working from home, and our offices host regular boost days that make catching up in person easy.
Here are some of the things we are looking for
➔ You’ll bring hands-on affiliate marketing experience at scale, whether from an affiliate network, platform, agency or the client side.
➔ Experience running programmes on platforms such as Impact or PartnerStack, from partner recruitment through to optimisation and reporting, is something you bring.
➔ A strong grasp of tracking, attribution, measurement and incrementality means you enjoy getting into the detail with engineers and data scientists.
➔ Building trusted relationships comes naturally to you, from publishers and partners to technical and business stakeholders.
➔ Owning budgets and commercial targets feels familiar, and you can turn data into clear insights that show the value of the channel.
➔ Curiosity about AI is part of how you work, and you Make it happen by finding, testing and rolling out new tools that help the channel scale.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Global
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: Join us as a Traiding Monitoring Specialist!
Requirements
Higher education in Economics, Finance, Mathematics, Computer Science or a related field;
Basic understanding of financial markets, trading and exchange infrastructure;
Understanding of the trading lifecycle: market data, deals, executions, liquidity and position updates;
Strong analytical and systemic thinking, with the ability to identify anomalies and perform initial investigation;
Confident Excel skills and ability to work with operational and trading data;
Ability to follow runbooks and escalation procedures and handle incidents under time pressure;
Strong communication skills and ability to coordinate with Trading, Risk, Operations and Engineering teams;
Willingness to work in shifts, including day, evening and night shifts in rotation.
Will be an advantage
Basic understanding of APIs, WebSocket, connectivity and common exchange or trading system issues;
Experience with monitoring and BI tools such as Grafana and Tableau;
Responsibilities
Monitor trading services, strategy instances and critical production dependencies in real time;
Monitor exchange connectivity, market data feeds, order flow, fills, latency, API/WebSocket errors and rate limits;
Detect technical anomalies and deviations in the observable state of trading services;
Perform first-line incident investigation and predefined recovery actions within approved permissions;
Classify and escalate incidents to Traders, Risk,Operations or Engineering according to severity and incident type;
Track incidents through resolution and maintain incident logs, runbooks and shift handovers;
Support monitoring readiness and checks for new strategies, markets, exchanges and production releases;
Contribute to improvements in monitoring dashboards, alerts and automation.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by driving insights and actions that provide full visibility into business performance and operational efficiency.
Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to deliver actionable recommendations, guide decision-making, and drive measurable impact across the organization.
In this role, you'll own end-to-end data management, from building and maintaining datasets and pipelines to designing dashboards and delivering insights for the Compliance team. A core part of this role is owning the logic and rule-setting behind transaction monitoring across deposits and withdrawals. You'll also contribute to experimentation infrastructure, laying the groundwork for future ML and intelligence initiatives.
THE OPPORTUNITY
- Own the logic and rule-setting behind transaction monitoring across deposits and withdrawals, partnering closely with Compliance to study patterns and refine detection logic
- Translate compliance requirements into production detection logic, preserving correctness across alert eligibility, thresholds, customer segmentation, date windows, and deduplication
- Develop and maintain Python and SQL pipelines for transaction data preparation, feature engineering, and detection workflows
- Evaluate detection rules and analytical models across coverage, alert quality, threshold sensitivity, and the impact of proposed changes
- Design reproducible evaluations on historical data that account for limited labels, class imbalance, and shifts in customer behaviour over time
- Own testing, deployment, scheduling, monitoring, and operational support for detection workflows, including investigating data quality issues, pipeline failures, and unexpected changes in detection results
- Execute historical backfills with clear validation and traceability, and maintain reliable downstream alert delivery and integrations with compliance systems
- Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action, while incorporating software engineering best practices into pipelines and dashboards.
WHAT YOU BRING
- 7+ years of experience in data analysis, data science, and data management within the fintech, crypto, financial services, or gambling industry, gained in a fast-paced, high-growth environment
- Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical business problems
- Strong Python and SQL skills, with experience building and supporting production data or analytical systems
- Hands-on experience using dbt or similar tooling to model and organize high-fidelity data for reporting and decision-making
- Experience setting up and managing data pipelines with a strong understanding of workflow orchestration, plus strong software engineering practices including version control, automated testing, code review, and CI/CD
- Solid statistical foundation; ML exposure is a strong plus
- Proficiency with BI and data visualization tools (e.g., Hex, Tableau, Power BI, or similar) to build executive-facing dashboards
- Ability to investigate production issues independently and communicate technical findings and uncertainty to non-technical stakeholders
- You believe wholeheartedly in the values outlined in Kraken's Tentaclements document
- A degree in a field emphasizing analytical rigor, such as analytics, software engineering, statistics, or economics
- Based in Canada, the US, or Brazil, and fluent in English
NICE TO HAVES
- Fraud detection, AML, anomaly detection, or other risk applications
- Experience with Athena, Trino, Kafka, and Kubernetes alongside the core Airflow/dbt/S3 stack
- Transaction pattern analysis, customer segmentation, and detection threshold tuning
- Developing or productionising machine learning models, including experiment tracking and performance monitoring
- Working with sparse or delayed feedback from investigations to evaluate and improve detection
- Explainability, auditability, and change control in regulated environments
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Poland; Bulgaria
On behalf of
SafetyTech Client #1
, SD Solutions is looking for a highly motivated and technically proficient
Enterprise Red Teaming
to join our security research division
.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
This role is dedicated to determining the true intent behind cybersecurity prompts submitted to an AI system that the system could not confidently classify as benign or malicious, with a focus on enterprise red teaming.
You need to be independent, attentive to details, organized, eager to learn new things, and neager to research and solve complex problems.
Responsibilities:
Review cybersecurity prompts submitted to an AI system that the system could not confidently classify as benign or malicious
Determine the underlying intent and goal behind each prompt, and assess whether the user is pursuing a legitimate purpose or an intent to cause harm
Apply deep domain expertise to judge the technical context, specificity, and real-world uplift a response would give an attacker
Annotate each prompt with an intent label and a clear written rationale, following the project guidelines
Independently annotate the same prompts as a second researcher; cases where researchers disagree are escalated to a reviewer
Flag ambiguous cases, emerging attack techniques, and gaps in the guidelines, and help improve them
Requirements:
Minimum of 5 years of proven
, hands-on experience in enterprise red teaming and adversary emulation
Deep knowledge of Active Directory attack paths, Kerberos abuse, credential access, lateral movement, and privilege escalation
Experience operating C2 frameworks (Cobalt Strike, Sliver, Mythic, Havoc) and building payloads and loaders that evade EDR/AV
Practical phishing and social engineering tradecraft, initial access techniques, and operational security (OPSEC)
Fluency with the MITRE ATT&CK framework and the ability to tell red team operations from real-world intrusion activity
Strong analytical judgment: able to infer a user's underlying goal from a short prompt and separate defensive, educational, and research use from attack preparation
Clear written communication in English, with the ability to document your reasoning concisely
Nice to have:
OSEP, OSCP, CRTO
Demonstrated online achievements, write-ups, or contributions on platforms such as HackTheBox, Pwn2Own, TryHackMe, Bug Bounty programs, or published security research.
About the company:
A company building specialized evaluation infrastructure for AI safety and robustness testing. Their platform simulates adversarial conditions used by AI development teams to validate agent behavior before deployment. Currently expanding a freelance contributor pool for scenario and environment development.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Canada; Brazil
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by driving insights and actions that provide full visibility into business performance and operational efficiency.
Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to deliver actionable recommendations, guide decision-making, and drive measurable impact across the organization.
In this role, you'll own end-to-end data management, from building and maintaining datasets and pipelines to designing dashboards and delivering insights for the Compliance team. A core part of this role is owning the logic and rule-setting behind transaction monitoring across deposits and withdrawals. You'll also contribute to experimentation infrastructure, laying the groundwork for future ML and intelligence initiatives.
THE OPPORTUNITY
- Own the logic and rule-setting behind transaction monitoring across deposits and withdrawals, partnering closely with Compliance to study patterns and refine detection logic
- Translate compliance requirements into production detection logic, preserving correctness across alert eligibility, thresholds, customer segmentation, date windows, and deduplication
- Develop and maintain Python and SQL pipelines for transaction data preparation, feature engineering, and detection workflows
- Evaluate detection rules and analytical models across coverage, alert quality, threshold sensitivity, and the impact of proposed changes
- Design reproducible evaluations on historical data that account for limited labels, class imbalance, and shifts in customer behaviour over time
- Own testing, deployment, scheduling, monitoring, and operational support for detection workflows, including investigating data quality issues, pipeline failures, and unexpected changes in detection results
- Execute historical backfills with clear validation and traceability, and maintain reliable downstream alert delivery and integrations with compliance systems
- Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action, while incorporating software engineering best practices into pipelines and dashboards.
WHAT YOU BRING
- 7+ years of experience in data analysis, data science, and data management within the fintech, crypto, financial services, or gambling industry, gained in a fast-paced, high-growth environment
- Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical business problems
- Strong Python and SQL skills, with experience building and supporting production data or analytical systems
- Hands-on experience using dbt or similar tooling to model and organize high-fidelity data for reporting and decision-making
- Experience setting up and managing data pipelines with a strong understanding of workflow orchestration, plus strong software engineering practices including version control, automated testing, code review, and CI/CD
- Solid statistical foundation; ML exposure is a strong plus
- Proficiency with BI and data visualization tools (e.g., Hex, Tableau, Power BI, or similar) to build executive-facing dashboards
- Ability to investigate production issues independently and communicate technical findings and uncertainty to non-technical stakeholders
- You believe wholeheartedly in the values outlined in Kraken's Tentaclements document
- A degree in a field emphasizing analytical rigor, such as analytics, software engineering, statistics, or economics
- Based in Canada, the US, or Brazil, and fluent in English
NICE TO HAVES
- Fraud detection, AML, anomaly detection, or other risk applications
- Experience with Athena, Trino, Kafka, and Kubernetes alongside the core Airflow/dbt/S3 stack
- Transaction pattern analysis, customer segmentation, and detection threshold tuning
- Developing or productionising machine learning models, including experiment tracking and performance monitoring
- Working with sparse or delayed feedback from investigations to evaluate and improve detection
- Explainability, auditability, and change control in regulated environments
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Israel (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Make a difference.
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
Your Impact:
Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Deliver product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Drive product conversations based on need and problems with customers
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
What would make you a good fit for this role?
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically.
Must be located in Israel
In
Israel
the OTE compensation range for this role is ILS 600,00 - ILS 743,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our
careers page.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Durban, South Africa
Blue Projects’ Project Delivery & Engineering team is looking for a Senior Architectural Technologist to join our team in Durban, South Africa.
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and focusing on collaboration to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
Role Overview
We are seeking an experienced Senior Architectural Technologist to support our continued strategic growth in Durban. This role focuses on architectural design, BIM model management, multidisciplinary coordination, and producing high‑quality technical documentation for projects across commercial, education, and industrial sectors.
Job Description
• Develop architectural designs and construction documentation using Revit and BIM.
• Lead and manage BIM models, 3D coordination, schedules, and technical documentation.
• Ensure compliance with building codes, standards, and regulations.
• Coordinate with architects, engineers, and clients throughout all project phases.
• Support and mentor junior team members.
• Contribute to continuous improvement and adoption of best practices and new technologies.
Qualifications
• Bachelor’s degree in Architecture, Architectural Technology, or a related field.
• 4-year PostGraduate Diploma with extensive experience is acceptable
• Solid experience as an Architectural Technologist, preferably on large‑scale projects.
• Advanced proficiency in Revit and cloud based BIM collaboration and document control, with a strong understanding of BIM workflows.
• Experience working within large, multidisciplinary project teams.
• Strong communication, coordination, and stakeholder‑management skills.
• Detail‑oriented, solution‑driven, and able to manage multiple priorities.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
________________________________________
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
________________________________________
How to apply
Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: Warsaw, Poland
Blue Projects is looking for experienced Senior Utilities Engineer with FMCG utilities and production process backgrounds. Able to assess a situation and seek multiple perspectives.
Your responsibilities:
· The incumbent will fulfil the role of Senior Utilities Engineer, which is a position requiring strong and aligned technical skills and competencies, inclusive of the ability to translate engineering fundamentals into practical application. The relevant fields of engineering include but are not limited to:
Refrigeration systems
Steam raising and heating
Water system hydraulics and pre-treatment
Compressed air ü Piping design, and system
Calculations for heat balances
Perform detailed technical plant assessments and audits, and generate appropriate reports
Play a lead role in projects delivery, including bidding processes, team coordination, financial reporting and handover.
Lead the task of commissioning and testing project solutions.
Manage and build sustainable supplier relationships.
Be able and willing to travel domestically and internationally, as the various projects may require.
Our requirements: QUALIFICATIONS AND EXPERIENCE REQUIRED:
BSc / BEng / BTech Mechanical Engineering
Professional registration (PrEng or similar)
5+ years’ experience in the utilities engineering environment
Knowledge of contracting formats and implementation
Strong people skills with the ability to cooperate and collaborate in multi-disciplinary teams
Project Management experience will be an advantage KEY COMPETENCIES AND GENERIC SKILLS:
5+ years relevant experience in the mechanical utilities sector, including suitable involvement in major projects
Excellent application of appropriate engineering fundamentals · Ability to function autonomously and to self-initiate the development of technical skills and competencies
Excellent communication skills, both written and direct one-on-one
Engineering management and coordination skills · Ability to lead and/or implement multiple projects simultaneously
Location: Warsaw, Poland
Blue Projects — Projektant Konstrukcji (Warszawa)
Blue Projects’ Project Delivery & Engineering team is looking for a Civil Designer to join our team in Warszawa.
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
Szukamy doświadczonego Inżyniera Konstrukcji, który będzie odpowiedzialny za prowadzenie prac projektowych, przegląd dokumentacji, koordynację zagadnień konstrukcyjnych oraz wsparcie działań na budowie. Rola koncentruje się na projektowaniu i przeglądzie złożonych systemów konstrukcyjnych w środowisku interdyscyplinarnym.
Job Description
Leading
structural design activities
throughout the project lifecycle.
Reviewing and coordinating
design and technical documentation
.
Preparing
Bills of Quantities (BoQ), cost estimates, and Requests for Quotation (RFQs)
.
Providing support during
commissioning activities and on-site inspections
.
Ensuring compliance with applicable
standards, regulations
.
Collaborating closely with
multidisciplinary project teams
.
Qualifications
Minimum
5 years of experience in a similar role
.
Proven experience in
industrial projects
, which is a key requirement for this position.
Proficiency in
2D/3D CAD software
and knowledge of relevant
structural engineering/design software
.
Strong
teamwork and communication skills
, with the ability to effectively organize and manage your own work.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Benefits (country specific)
Business health insurance coverage, access to sports and relaxation services, and performance based annual bonus; role appropriate equipment such as laptop, mobile phone, and data plan.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
________________________________________
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
________________________________________
How to apply
Please submit your CV and a short note outlining relevant project leadership experience and commercial outcomes. Shortlisted candidates will be contacted to discuss next steps.
Location: Singapore
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindu/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: New Delhi
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindu/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: South Korea
Workplace: Remote
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindi/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Cyprus; Netherlands; Poland; Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
Senior Specialist, T2 (Target2) Payment Operations
Location: Remote in Netherlands, Spain, Cyprus or Poland
The role
We’re moving from indirect to direct participation in TARGET2 (T2), and we need someone to own the operational side end to end. You’ll design and document the Payment Operations processes, validate them in the August UAT, cut over BIC by BIC, and then run them as business-as-usual. You’ll be the operational contact for the T2 scheme, DNB and our partner banks.
What you’ll do
Own core payment processes: SCT / SCT Inst recalls, investigations (including pacs.028), SWIFT enquiries (MT199/MT999, RFIs), missing or incoming funds, and rejects, returns and refunds.
Run the T2 platform day to day: work in the T2 GUI (U2A/A2A), maintain CRDM reference data, and set up four-eyes controls and the manual-vs-automated split.
Manage the migration: move traffic from BNP Paribas to direct participation, with every payment traceable by BIC and path, and define when each BNPP-dependent step can be retired.
Cover reconciliation and liquidity: be the Payment Ops link to the reconciliation team (funding and defunding stay with Finance Ops/Treasury).
Handle incidents and contingency: build the incident process around DNB, FIS and TARGET escalation routes, own Payment Ops’ role in DNB reporting, and define the ECONS II contingency approach.
Coordinate with others: work with the Eurosystem, DNB, SWIFT/NEXI, FIS and correspondent banks, and partner with Product and Engineering to specify how the platform should behave.
What success looks like
Every direct-participation process has an owner, documented procedures, and passing UAT evidence.
The migration causes no impact on customers, and Customer Support has clear guidance.
After go-live, T2 runs as stable BAU with no remaining BNPP operational dependency.
What we’re looking for
Hands-on experience with T2 / TARGET Services (RTGS, TIPS), including the GUI and U2A/A2A actions
Around 2-3+ years in payment operations at a bank, EMI or PSP, ideally with SEPA schemes (SCT, SCT Inst)
Familiarity with investigations, recalls, returns and SWIFT / ISO 20022 messaging
Experience writing SOPs and controls, or the ability to pick it up quickly
Comfort working with regulators, partners and technical teams
Enough ownership to make sign-off and escalation decisions with support from the team
Fluent English
Nice to have
Experience with CRDM reference-data maintenance
Involvement in a direct-participation onboarding or sponsor-bank migration
Knowledge of DNB / TARGET-NL conditions, IPR, PSD2, or ECONS II contingency processes
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
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УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоPoland; Bulgaria
УдалённоseniorCanada; Brazil; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorIsrael (Remote); Must be located in Israel
seniorDurban, South Africa
Warsaw, Poland
Singapore
География найма не уточнена
УдалённоSouth Korea
УдалённоseniorCyprus; Netherlands; Poland; Spain
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