Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're looking for a highly skilled and experienced Senior AI Engineer to join our ClickUp Engineering team, with a focus on AI evaluations. You'll own how we measure and improve the quality of ClickUp's AI: building the eval systems that tell us how well our AI is performing, the core agent harness, and the AI that performs well on those evals. You'll work on backend systems that make AI-powered capabilities scalable, reliable, and secure, while working hands-on with LLMs to solve real user problems and drive product innovation.
Key Responsibilities:
- Design, build, and own ClickUp's AI evaluation system, including golden datasets, LLM-as-judge and automated scorers, regression detection, and quality tracking across AI features.
- Build and evolve the core agent harness, and the AI that performs well on those evals, partnering closely with product and engineering to define what "great" looks like.
- Build self-improvement loops where agents modify other agents or prompts, rerun evals, and iterate automatically.
- Benchmark new models as they're released and own model selection, routing, and fallback strategies across providers (e.g., OpenAI, Anthropic, Google, open-weight), balancing quality, latency, and cost.
- Architect, design, and implement scalable AI platform services that support the deployment, orchestration, and lifecycle management of LLMs and other AI models.
- Build and maintain robust APIs and backend systems that integrate AI-powered features into ClickUp's core platform.
- Develop infrastructure for model serving, monitoring, logging, and automated evaluation to ensure high reliability and performance of AI services in production.
- Drive best practices in AI privacy, security, and compliance, including data anonymization, secure data handling, and regulatory adherence.
- Collaborate cross-functionally with product, frontend, and data teams to deliver seamless, reliable, and user-centric AI experiences.
Qualifications:
- 5+ years of software engineering experience, including 2+ years building production LLM or ML systems.
- Hands-on experience building LLM evaluation systems in production (golden datasets, LLM-as-judge, judge calibration, offline and online evals), tied to real product quality.
- Strong experiment design and statistical rigor, including A/B testing, offline vs. online metrics, and separating real regressions from noisy or variable results.
- Proven track record of applying LLMs and AI models to real-world, customer-facing product features.
- Proven experience integrating and managing multiple LLMs, including benchmarking, routing, and cost/latency/quality tradeoffs.
- Deep expertise in backend engineering, distributed systems, and cloud-native technologies (e.g., Kubernetes, Docker, AWS/GCP/Azure).
- Strong programming skills in Python (preferred), Go, TypeScript, or similar languages used for backend and AI platform development.
- Proficiency in orchestration frameworks and workflow engines (e.g., LangGraph, Airflow, Ray, or similar).
- Familiarity with search and retrieval technologies and their integration into AI-driven applications.
- Excellent collaboration and communication skills, with a track record of working effectively in cross-functional teams.
- Passion for staying at the forefront of AI and applying new technologies to solve real-world problems at scale.
Nice to Have:
- Background in data science, applied science, or machine learning engineering.
- Experience with eval tooling (e.g., Braintrust, LangSmith, Weave, Arize, or in-house frameworks).
- Experience with model routing, AI gateways, or inference optimization.
#LI-REMOTE
#LI-AK2
#LI-CC1
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a Strategic Partner Development, Product Partnerships, to manage our product partnerships and integrations with a wide range of content providers, improving Anthropic’s products. In this role, you will be responsible for prospecting, researching, negotiating, and closing deals with a wide variety of content providers necessary to build and maintain Anthropic’s product portfolio. A background in product partnerships at a major tech company will be very beneficial in this role, as is comfort in working at a fast-paced start-up environment.
Responsibilities
Product Partnerships Deal Pipeline Management:
Working closely with Product & Research teams, proactively identify and pursue potential product partnership opportunities through product and customer insights, market research, industry networking, and strategic outreach.
Build and maintain a robust pipeline of prospective product partnerships, tracking leads, and managing the deal flow process from initial contact to closure.
Conduct thorough due diligence on potential partners, assessing their strategic fit, content offerings, and potential value to Anthropic.
Deal Negotiation and Structuring:
Lead negotiations with product partners, crafting mutually beneficial agreements that align with Anthropic's business objectives and legal requirements.
Collaborate closely with Legal, Product, Engineering, Research, and Finance teams to structure deals that balance risk, product impact, and operational feasibility.
Develop comprehensive deal models, product ROI, and cost structures to support effective decision-making.
Partner Management and Relationship Building:
Cultivate and maintain strong relationships with existing product partners, acting as the primary point of contact and ensuring ongoing satisfaction and alignment with partnership goals.
Manage partner communications, addressing concerns, and facilitating seamless collaboration between partners and cross-functional teams at Anthropic.
Continuously explore opportunities to expand and deepen partnerships, identifying new opportunities for collaboration areas that create value for both parties.
You may be a good fit if you
Contribute to the development of product strategies involving third parties, ensuring that partners align with Anthropic's overall product roadmap and long-term vision
Provide strategic guidance on specific kinds of product partnerships to enhance the value proposition of Anthropic's products and services
Conduct ongoing market research and competitive analyses to stay ahead of industry trends, including emerging product partnership models.
Prepare regular reports and presentations for executive leadership, highlighting partnership performance, challenges, and recommendations for improvement or expansion.
Foster strong working relationships with Legal, Product, Engineering, Research, and Finance teams, ensuring effective communication, alignment, and collaboration throughout the partnership lifecycle.
Strong candidates may also
Represent the Product Partnerships unit in cross-functional meetings and discussions, advocating for partnership interests and ensuring alignment with broader organizational goals.
Leverage data and insights to inform product partnership strategies, continually optimizing approaches to maximize value and impact.
Leverage the expertise and support of cross-functional teams to navigate complex partnerships, address challenges, and drive successful outcomes.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$205,000
—
$240,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States; Washington, D.C.
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Deployment Strategist, Public Sector, you’ll work alongside Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, across US federal agencies and state, local and education (SLED) organizations. Your mission is to turn mission needs, legacy workflows and complex stakeholder dynamics into a clear picture of the most important problem, what the product needs, and where the impact is.
No two days are the same, but as a Deployment Strategist you can expect to:
- Work with agency leaders, program offices, prime contractors, state and municipal departments, and school and university systems to find the highest-impact opportunities for AI agents in citizen- and student-facing and operational workflows (e.g. benefits and licensing, 311 and contact centers, case management, admissions and student services, internal service desks).
- Own flagship deals end-to-end: identify the use case, shape the commercial structure alongside GTM and contracts partners, and navigate public sector procurement paths (federal contract vehicles, cooperative contracts, RFPs) through to close.
- Embed with customer teams, including time onsite (in secure facilities for federal work), and own delivery outcomes as if you were part of their team.
- Guide customers on agent design, orchestration, and production readiness, including the security, privacy and compliance requirements specific to each segment, to get agents live and adopted.
- Partner with Forward Deployed Software Engineers and Solution Engineers to build and demo solutions, present to audiences from technical teams to agency heads and elected or appointed officials, and feed field insights back to Product and Research.
Requirements
- U.S. citizenship and an active U.S. government security clearance for federal engagements.
- 3+ years in a customer-facing technical role with government agencies, a public sector systems integrator, or a government-focused technology company.
- Familiarity with public sector buying and compliance (e.g. GSA schedules, OTAs, FedRAMP and ATO processes, state cooperative contracts, state-level security frameworks, FERPA/CJIS/HIPAA where relevant) and comfort in deal conversations and long enterprise sales cycles with GTM partners.
- Basic Python and API integration skills, enough to prototype, demo and talk credibly with engineering teams, plus familiarity with LLM and AI agent frameworks.
- Excellent communication and problem-solving skills, with a track record of owning ambiguous, complex projects through to delivery.
LOCATION
This role is remote-first, so it can be executed from anywhere in the United States. There is a preference for candidates to be based in Washington, DC. Expect regular travel for customer onsites.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Miami, FL; San Francisco, CA
Workplace: OnSite
ABOUT THE COMPANY
Luxor is a full-stack platform for the Bitcoin mining and digital infrastructure industries. We build software, hardware, financial, and energy solutions that help mining operators improve performance, manage risk, optimize costs, and scale their operations.
Location: Miami, FL, in office. Our Miami office opens in Q1 2027; until then you'll work from our SF office or remotely with regular customer travel.
Start: Immediately
Reports to: SVP, Business Development
ABOUT THE ROLE
Luxor's sales team is organized into specialist pods, and one person owns each pod's revenue. We're hiring the person who will own Energy & Commander, our fastest-growing product surface and our biggest untapped opportunity.
- Luxor Energy is a Bitcoin-native retail electric provider (REP) in ERCOT and a QSE expanding into SPP. We help large flexible loads cut power costs and earn from their flexibility through competitive retail supply, demand response (ERS), ancillary services, 4CP avoidance and CRR credit maximization. Miners can post collateral in BTC or settle power bills directly from pool earnings.
- Luxor Commander is our fleet management platform, already running on roughly 500 MW of mining infrastructure. It gives operators real-time monitoring, remote control and automated curtailment that responds to hashprice and energy prices.
Texas and SPP are full of miners and other large loads heading into supply renewals. Your job is to turn that footprint into revenue.
This is a hunter-closer seat. Our energy, operations and product teams will support you, but you own the pipeline, the number and the close.
WHAT YOU'LL DO
- Own Energy & Commander revenue and the quarterly targets you agree with leadership.
- Source and close new REP, QSE and demand-response business with Bitcoin miners, data centers and other large flexible loads in ERCOT and SPP.
- Convert Commander's free and trial users to paid, and pair Commander with energy contracts so they sell as one deal.
- Get ahead of the renewal calendar: know when every target site's power contract renews, and be in the room 6+ months out.
- Build and work broker and channel relationships, while growing a direct RFP flow.
- Run the full cycle: outbound, discovery, pricing (adders, DR revenue shares, term structures), proposals, negotiation and close.
- Spend 80%+ of your time in front of customers and partners, including on-site visits and industry events.
- Bring what you learn in the market back to product: what customers want, what competitors charge and where the openings are.
- Help hand off to other key decision makers or cross-sell the rest of the Luxor stack (Pool, LuxOS, derivatives, hardware) when the account calls for it.
WHAT WE'RE LOOKING FOR
- 5+ years in B2B sales or business development, with a record of deals you personally sourced and closed. Bring numbers.
- A working understanding of US power markets: retail supply, adders, index vs. fixed pricing, demand response and ancillary services. ERCOT and/or SPP experience is a strong plus.
- Comfort selling technical, consultative products to senior operators, CFOs and energy managers.
- A network among miners, data center operators, brokers or energy market participants is a plus.
- Exposure to Bitcoin mining, ASICs or mining management software is a plus.
- Willingness to work in office in Miami and travel regularly to customer sites and events.
THIS ROLE IS FOR YOU IF
- You'd rather own a number than a strategy deck.
- You get energy from connecting with a net new site and turning it into a signed contract.
- You learn markets fast and can explain energy economics in plain English.
THIS ROLE IS NOT FOR YOU IF
- You prefer to set strategy and hand deals to someone else to close.
- You need someone else to schedule your follow-ups.
WHAT WE OFFER
- Competitive base plus uncapped, gross-profit-based commission.
- Real ownership: you are accountable for two product lines.
- A full ecosystem to sell (pool, firmware, derivatives, hardware, energy, software), so you can build deals no single-product competitor can match.
- Health, dental and vision, 401(k) matching and unlimited PTO.
At Luxor we believe that meaningful contributions can be made by anyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Luxor welcomes all!
HOW WE USE AI IN OUR HIRING PROCESS
We use AI tools to support certain parts of our hiring process, and we believe in being transparent about how they’re used.
During your application, AI may assist in reviewing CVs, qualifications, and assignments by providing additional insights, but it does not make decisions, every application is evaluated at each step by a member of our hiring team.
We also use AI to transcribe interviews so our team can stay focused on the conversation rather than note-taking. Any voice recordings are automatically deleted within 15 days.
In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time.
In all cases, AI is used to support efficiency and consistency, not to replace human judgment. If you have any questions about how we use these tools or your data, or if you would prefer to opt out of any of these features, please include them in the dedicated section of the application form, and we’ll follow up accordingly.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Security at ClickUp
Security at ClickUp is engineering-focused. We partner with teams across the company to protect our platform, our internal systems and our customers through secure design, defensive controls, detection and response. We build tooling and automation, including AI-powered workflows, to turn what we learn into lasting improvements.
About the team
Infrastructure Security at ClickUp secures the cloud, compute, network and access layers underneath ClickUp: a multi-account AWS organization, a large Kubernetes fleet, infrastructure managed as code and the identity systems engineers use to reach production. We are a small team that works agentic first, using AI agents we build and maintain ourselves to multiply what a team our size can cover.
You will support this mission by thinking like a developer, breaking down a problem that we face, testing a method to approach it with automation, and implementing solutions that yield compounding value. Your skills to uncover threat indicators will be the foundation of this work.
The role
- Architecture, proposals and reviews. Act as an initial reviewer on infrastructure proposals and designs from engineering and non-engineering teams such as business systems and go-to-market. Write our own security proposals and review the changes that follow. Translate security requirements and agent findings into clear guidance for less-technical partners, and bring their needs back into our designs.
- Agentic security tooling and agent infrastructure. Build, evaluate and maintain the agents behind our reviews, triage and investigations, and help run the sandboxed, observable infrastructure they operate on.
- Detection, investigation and response. Lead cloud and infrastructure alerts and incidents through to resolution and root cause, working alongside AppSec and incident response on incidents that span both.
- Identity, access and least privilege. Move people, CI and services toward least privilege and just-in-time access across our cloud organization and the tooling engineers use to reach production. Deliver fixes as secure building blocks that teams adopt by default.
- Compute, network and pipeline security. Harden our container, serverless and virtual machine workloads, our network perimeter and our CI/CD pipelines, and add checks so each class of issue is caught automatically next time.
- Continuous review and audit evidence. Move vulnerability, access and attack-surface reviews from point-in-time checks to continuous monitoring that also produces evidence for our infrastructure controls.
Qualifications
- 5+ years in security engineering, cloud infrastructure or SRE, with at least 2 years securing AWS at organization scale.
- At least a year of agentic development experience: building agent skills and tools for real engineering work, and developing and maintaining the development harness they run in, from configuration and permissions to integrations, evaluations and cost controls. You can secure agents against prompt injection, over-privileged tools and unaudited actions, and explain how agents fall into the confused deputy problem and the lethal trifecta. You validate agent output against evidence and decide where human review is required.
- Deep AWS IAM experience: IAM Identity Center or an equivalent SSO model, SCPs, permission boundaries, resource and key policies, cross-account trust, and the ability to prove a policy's effect with simulation rather than inference.
- Production Kubernetes security on EKS or similar, covering RBAC, workload identity, network policy, admission control and container runtime hardening.
- AWS networking for security: VPC design, endpoints and endpoint policies, network and DNS firewalls, egress control, and WAF.
- Fluency with infrastructure as code such as Terraform, including reusable patterns, multi-environment rollouts and reading plans for security impact.
- Experience with CNAPP, SIEM or runtime security tooling and the cloud detection sources around it, such as CloudTrail, GuardDuty and Access Analyzer.
- Experience investigating cloud and infrastructure security events: correlating cloud audit, Kubernetes, identity and network logs to establish what happened, its blast radius and its root cause.
- A track record of reviewing architecture and writing design proposals, guiding teams toward secure designs through conversation rather than mandate, mentoring others through reviews, and turning a review into a change another team is glad to make.
- Python, Go or TypeScript for security automation.
- Clear written and verbal communication, including explaining technical risk to non-technical partners. Most of our work with other teams is asynchronous, so much of the job is a well-evidenced finding, proposal or design note that another team can act on without a meeting.
Desirable
- Experience using AI agents in a SOC or other incident response workflows.
- Sandboxed runtime experience with gVisor, Firecracker or Kata.
- Offensive security or red-team experience in cloud and Kubernetes environments.
- Policy engines such as OPA or Rego.
- Supporting audits like SOC 2 with automated evidence collection.
Our stack
AWS, Kubernetes, infrastructure as code, CI/CD with federated identity, an enterprise identity provider, observability and cloud security platforms, and AI agent tooling.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Our world-class sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling to accelerate our growth as we scale rapidly. Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive at Ramp.
As an Inbound Sales Development Representative, you’ll be on the front lines of Ramp’s fastest-moving pipeline. You’ll engage prospects who have already expressed interest in Ramp—via product signups, demos, content, or marketing campaigns—and quickly qualify, prioritize, and convert that interest into high-quality sales opportunities.
This role is high call volume and high impact. While speed-to-lead and execution are critical, you’ll also be expected to think strategically—multi-threading into high-value inbound accounts, identifying buying committees, and expanding deal scope in partnership with Account Executives.
WHAT YOU’LL DO
- Respond to and qualify high-volume inbound leads via phone, email, and video outreach with urgency and precision
- Conduct consultative discovery conversations to understand prospect pain points, priorities, and buying intent
- Leverage BANT and ICP criteria to assess deal quality and route opportunities appropriately
- Strategically multi-thread high-value inbound accounts, identifying additional stakeholders and decision-makers
- Partner closely with Account Executives to transition qualified opportunities and support deal expansion
- Maintain accurate and detailed activity, notes, and pipeline data in Salesforce
- Continuously refine talk tracks, objection handling, and discovery techniques based on performance data and feedback
WHAT YOU NEED
- Strong written and verbal communication skills with a confident, energetic phone presence
- Comfort operating in a fast-paced, inbound-heavy environment with daily call and activity targets
- High level of curiosity and ability to quickly understand complex business challenges
- Strong time management skills and the ability to prioritize high-intent opportunities
- A metrics-driven mindset with a commitment to tracking, analyzing, and improving performance
- A self-starter mentality with comfort navigating ambiguity and evolving processes
NICE TO HAVES
- Prior experience in a customer-facing, SDR, or sales role, especially in inbound or high-velocity environments
- Experience qualifying leads or handling high call volumes
- Familiarity with CRM tools (Salesforce preferred)
- Experience at a high-growth startup or in financial services
- Bachelor’s degree from a four-year university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Principal Statistical Programmer Consultant
to join one of our clients.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts.
Position Overview
We are seeking an experienced
Principal Statistical Programmer
to provide programming expertise and leadership in support of clinical development programs, primarily focused on solid tumor oncology studies.
The ideal candidate will have extensive experience in clinical trial statistical programming, strong SAS programming skills, and in-depth knowledge of oncology endpoints, CDISC standards, and regulatory submission requirements. This individual will contribute to the development and execution of clinical programming deliverables across Phase I–III clinical trials.
Key Responsibilities
Lead and oversee statistical programming activities for oncology clinical trials, with a primary focus on solid tumor indications.
Develop, validate, and maintain SDTM and ADaM datasets in compliance with CDISC standards.
Program and review complex TFLs (Tables, Figures, and Listings) for clinical study reports and regulatory submissions.
Support oncology efficacy and safety analyses, including Overall Survival (OS), Progression-Free Survival (PFS), Objective Response Rate (ORR), Duration of Response (DoR), and Disease Control Rate (DCR).
Demonstrate expertise in Kaplan-Meier analysis, Cox proportional hazards models, and other time-to-event analyses.
Work closely with biostatisticians, data management, clinical teams, and cross-functional stakeholders to ensure timely and high-quality deliverables.
Provide technical leadership, programming oversight, and mentorship to junior and senior statistical programmers.
Review programming specifications, analysis datasets, and statistical outputs for accuracy and consistency.
Support regulatory submissions and respond to health authority requests, as needed.
Identify opportunities to improve programming standards, processes, and efficiencies.
Required Qualifications
Bachelor's or Master's degree in Statistics, Biostatistics, Mathematics, Computer Science, or a related discipline.
Extensive experience in clinical statistical programming within the pharmaceutical or biotechnology industry.
Strong hands-on experience with SAS programming, including SAS Base, SAS Macro, and SAS/STAT.
Significant experience supporting solid tumor oncology clinical trials, preferably across Phase I, II, and III studies.
Strong knowledge of oncology efficacy endpoints, including OS, PFS, ORR, and DoR.
Expertise in CDISC SDTM and ADaM standards.
Experience developing and validating complex TFLs for clinical study reports and regulatory submissions.
Knowledge of ICH-GCP and regulatory requirements (FDA/EMA).
Excellent communication, problem-solving, and cross-functional collaboration skills.
Preferred Qualifications
Experience with immuno-oncology and targeted cancer therapies.
Exposure to clinical trials involving head and neck, lung, colorectal, breast, or other solid tumor indications.
Experience with FDA or EMA regulatory submissions.
Prior experience providing technical leadership and mentoring statistical programming teams.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-TT1 #LI-Remote #Principal #contract
Location: San Francisco, CA
Workplace: OnSite
ABOUT NIANTIC SPATIAL
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
ABOUT THE ROLE
We are seeking a hands-on engineering leader to own our device-native technology organization. You will be responsible for leading both the Device SDK and Mobile Engineering teams, overseeing the development of our native SDKs, spatial computing runtimes, and flagship mobile applications.
This is a hybrid leadership role that combines people management, technical leadership, architecture, and hands-on engineering. You must be equally comfortable mentoring engineers, defining technical strategy, reviewing architecture, and contributing production code. You will bring deep experience with the latest AI technologies, work streams, and best practices, and demonstrate forward thinking about integrating AI into the SDLC.
Reporting to the Head of Product and Platform Engineering, you will serve as a key technical partner in shaping the future of Niantic Spatial’s device-native ecosystem. You will play a key role in defining technical direction, execution strategy, and platform investments across mobile, XR, robotics, and emerging edge-computing environments.
TEAMS YOU’LL LEAD
Platform SDK - Builds and operates the native technology stack that brings Niantic Spatial’s capabilities to devices, including:
- Native runtime architecture and SDK development
- Computer vision and spatial computing integrations
- Sensor fusion and device-side processing
- Platform abstraction and cross-platform architecture
- Hardware acceleration and performance optimization
- Native platform integrations for mobile, XR, robotics, and edge devices
- Build systems, release automation, and test infrastructure
Mobile Applications - Builds flagship iOS and Android applications that showcase the full potential of Niantic Spatial’s technology, including:
- Customer-facing mobile products and sample applications
- Platform capability validation and feedback
- Best-practice SDK implementations
- Mobile application architecture
- User experience and performance optimization
- Application release and lifecycle management
WHAT YOU’LL DO
TECHNICAL LEADERSHIP
- Define and drive the technical vision for Niantic Spatial’s device-native ecosystem.
- Define cutting edge AI-native development flows and guide the team to embrace best practices for agentic development
- Establish architecture, engineering standards, and development practices across both teams.
- Guide platform investments that improve developer experience, portability, performance, and scalability.
- Partner closely with Research, Platform, and Product leadership to translate emerging capabilities into production-ready products and SDKs.
- Participate directly in architecture reviews, technical design discussions, and critical implementation efforts.
- Work with Platform to align architecture patterns to ensure a cohesive product ecosystem across all surface areas
- Balance long-term platform investments with near-term product commitments.
- Ensure predictable delivery, high quality, and operational excellence across all device-native products and platforms.
HANDS-ON ENGINEERING
- Contribute production code on a regular basis.
- Review code, mentor engineers, and actively participate in technical problem solving.
- Support implementation of complex features spanning mobile applications, SDKs, native runtimes, and platform integrations.
- Assist teams with debugging, performance analysis, and system optimization.
- Maintain familiarity with day-to-day development workflows and remain actively engaged in execution.
PEOPLE LEADERSHIP
- Directly manage the leads and engineers within the Device SDK and Mobile Engineering teams.
- Recruit, mentor, and retain high-performing engineers.
- Support career growth, performance management, and technical development across both teams.
- Foster a culture of engineering excellence, ownership, collaboration, and continuous improvement.
WHAT YOU’LL BRING
- 10+ years of software engineering experience, including significant experience building and shipping native applications or SDKs.
- 5+ years of engineering leadership experience managing teams and technical leads.
- Expert-level proficiency in native software development for iOS (Swift) and Android (Kotlin).
- Strong understanding of software architecture, performance optimization, and cross-platform development.
- Experience leading engineers through complex technical initiatives while remaining hands-on.
- Excellent communication and cross-functional collaboration skills.
- Eligibility to obtain and maintain a U.S. Government security clearance; U.S. citizenship is required due to security clearance eligibility requirements.
- Great at building and maintaining customer relationships, with occasional travel to client locations
NICE TO HAVE
- Experience with in-app telemetry capture, analytics, and building business intelligence data streams that enable informed cross-functional decision making.
- Experience supporting government or defense customers, including familiarity with FedRAMP, GovCloud, secure deployment environments, compliance documentation, and the operational expectations of regulated customer engagements.
COMPENSATION & BENEFITS
The expected salary range for this role is $238,500 to $310,000 per year. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
LOCATION & WORK MODEL
This role is based at our San Francisco, CA headquarters, with four days per week in office. There might be occasional travel to customer sites, partner organizations, and engineering off-sites.
INCLUSIVE APPLICATION
We know the strongest candidates don’t always tick every box. If you’re excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn’t match every qualification listed — you may be exactly who we’re looking for.
EQUAL OPPORTUNITY
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
CANDIDATE PRIVACY
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial’s Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: San Francisco; Austin; Seattle; United States; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About the role:
Cohere is at the forefront of AI innovation, building cutting-edge language models and AI systems. Our Finance team plays a critical role in supporting our rapid growth and ensuring operational excellence. We value technical expertise, collaborative problem-solving, and a commitment to accuracy and compliance. This role offers the opportunity to make a significant impact on our financial infrastructure while working at the intersection of finance and transformative technology. As we scale our business and navigate an evolving financial landscape, you'll play a pivotal role in driving operational excellence and serving as a key partner on accounting implications of major business decisions.
In this role, you will:
- Lead the complete month-end close process, ensuring timely and accurate financial reporting across all entities
- Own lease accounting, including accounting assessment under ASC 842, recording and reconciliation of lease-related account transactions, financial reporting, and disclosures
- Own equity accounting such as stock-based compensation under ASC 718 and IFRS, as well as all other equity-related balance sheet accounts
- Oversee foreign currency accounting, including functional currency assessment, transaction exposure, and translation adjustments
- Assist with recording purchase accounting, including purchase price adjustments, acquisition-related expenses, fair value allocations, and related reconciliations
- Direct general ledger operations, account reconciliations, and financial statement preparation
- Implement and maintain robust accounting policies, procedures, systems, and internal controls
- Collaborate with cross-functional teams to ensure financial accuracy and support business growth
- Leverage technology solutions to enhance accounting efficiency and accuracy
You may be a good fit if you:
- Have 7+ years of progressive accounting experience, with prior leadership in fast-paced environments
- Possess strong technical accounting skills and deep understanding of GAAP principles, including lease accounting, equity accounting, business combination, and foreign currency
- Have direct experience owning month-end close processes using close management tools such as Numeric
- Demonstrate expertise in purchase accounting, including acquisitions, purchase price adjustments, and related reconciliations
- Experience with leveraging AI tools to build and improve workflows to achieve operational efficiency and accuracy
- Demonstrate excellence in problem-solving and process improvement methodologies
- Show proficiency with financial systems (Netsuite preferred, but not required)
- Exhibit strong communication skills and ability to collaborate across departments
- Thrive in high-growth, dynamic environments with evolving priorities
- Have experience building scalable accounting processes in technology companies
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote US
Workplace: Remote
InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com.
We're hiring a Senior Staff Software Engineer to be a company-level technical leader for InfluxDB 3.0, reporting directly to the Chief Product Officer.
InfluxDB 3.0 is a fast, columnar, time series database backed by object storage, written from the ground up in Rust, using Apache Arrow, Arrow Flight, and DataFusion. You'll write code for the storage engine and shape where it goes next, while acting as a trusted voice on large-scale developer data platforms and engineering best practice.
This is a hands-on role with company-wide reach. You'll set technical direction across multiple divisions, turn product strategy into architecture, and represent InfluxData's engineering perspective to executives and customers.
WHAT YOU'LL DO
SET TECHNICAL STRATEGY
- Help shape the long-term technical vision for the InfluxDB 3.0 product line and its place in the wider product portfolio.
- Partner with the other engineering leaders to shape product strategy, roadmap bets and build-vs-buy decisions.
- Identify the problems that matter most before they become urgent, and decide which ones not to solve.
BUILD THE CORE
- Design and write production Rust for the storage engine: ingestion, compaction, columnar storage on object stores, caching and query execution with DataFusion.
- Drive the hardest work in distributed caching, reliability and performance, from benchmarks to production.
- Contribute to cloud deployment discussions across AWS and Azure.
LEAD ACROSS THE COMPANY
- Set engineering standards and best practice adopted across multiple teams and divisions.
- Participate in the on-call rotation and raise the bar for operational excellence.
- Mentor staff and senior engineers, and grow the next generation of technical leaders.
WHAT WE’RE LOOKING FOR
- 15+ years of progressive software engineering experience, including several years at senior staff level or above. An advanced degree in computer science or a related field is a plus; equivalent experience counts.
- A track record of building and operating distributed systems at large scale.
- Hands-on experience building on multiple cloud vendors (AWS, GCP, Azure) and object storage.
- Deep hands-on Rust experience, or strong systems experience and a desire to master Rust.
- Expertise in distributed caching, reliability and performance engineering.
- Proven ability to set technical direction across multiple teams or divisions and influence executive decisions.
- Clear written and verbal communication with engineers, executives and customers alike.
IT’S A PLUS IF YOU HAVE
- Experience with time series or observability workloads at high ingest rates.
- Experience running a database as a managed cloud service.
- Published talks, papers or writing on databases or distributed systems.
Applications will be accepted on a rolling basis.
Interview Information:
Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.
We offer fantastic benefits for full time employees; in the US these include:
- Medical/dental/vision insurance with 100% coverage for employees
- Company contribution to your FSA
- Flexible Time Off - take the time you need
- Life Insurance, short and long term disability insurance
- 401(k)
- Wellness programs
- Annual professional development budget
- Financial planning and legal advice
Our Core Values
Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:
- We value each other
- We get stuff done
- We believe humility drives learning
- We embrace failure
- We are committed to open source
Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData.
InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law.
To view our Know Your Rights Poster click HERE https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.
InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.
Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.
• Create and solve realistic full-stack tasks involving user-facing features and APIs. • Trace requests and data across browsers and back-end services to judge whether an AI implementation works correctly.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Corporate Security at Ramp owns the identity and access layer for the company: Okta, Google Workspace, the SaaS applications behind them, and the governance that decides who holds what. We are hiring a Senior Security Engineer, Identity, to turn that layer into IAM as a service — a platform the rest of Ramp can use without filing a ticket.
The role is hands-on. You will design how identity works at Ramp and write the code that implements it: identity configuration in Terraform, entitlements created and governed through an agentic workflow, and an on-call agent that answers access questions before anyone has to ask a person. As more access flows between applications and AI agents rather than people, you will own how those identities are issued, scoped, and audited.
You will report to the Corporate Security lead and work closely with IT, Security Engineering, AI DevX, and the Data team.
WHAT YOU'LL DO
- Own Terraform for identity services: Okta applications, authorization servers, authentication policies, groups and group rules, and SCIM provisioning
- Design and operate custom authorization servers, including audiences, scopes, claims, and access policies for internal services and AI agents
- Implement app-to-app and agent access through Cross App Access (XAA) and ID-JAG, so delegated access is brokered and governed by the IdP rather than granted user by user
- Own our IGA platform: the entitlement catalog, ownership, access requests, time-bound grants, and certifications
- Build the agentic workflow that takes a team from "I have a new group of people who need access to X" to a defined, owned, and governed entitlement, with the Terraform and IGA changes opened for review
- Build identity graphs with ISPM tooling to target overprivileged and long-standing access across human and non-human identities
- Build the identity data lake behind an on-call agent that can explain events like a User Not Assigned Application error in Okta before the employee opens a ticket
WHAT YOU NEED
- 6+ years in identity engineering or IAM, including operational ownership of Okta or an equivalent identity provider at scale
- Deep understanding of OAuth 2.0, OIDC, SAML, and SCIM, including how custom authorization servers issue and enforce aud, scope, and claims
- Working knowledge of how XAA and ID-JAG work under the hood, including token exchange and JWT bearer grants
- Experience with ISPM or identity graph tooling, and turning its findings into automated remediation
- Experience owning an IGA platform or building the equivalent in-house
- Terraform experience managing identity providers, including module design, state, and CI
- Programming in Python or Go, with experience building against platform APIs
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
The Teleport Cloud Platform team architects a performant and scalable cloud platform that realizes the promise of Teleport as a SaaS product. The team is focused on scalability, security, and analytics of Teleport on our Cloud platform. They build multi-cluster Kubernetes controllers, networking services, platform monitoring tools, and more.
We strongly encourage you to explore our GitHub Repo https://github.com/gravitational to get a taste of what we are building.
WHAT YOU'LL DO
- You will work on problems ranging from networking and performance to security and integrations with external systems.
- Design, develop, and ship outstanding, high-quality products. A sample of potential projects:
- BEAMS, Cloud Hypervisor-based, Kata container, agentic runtime platform
- Multi-cluster Kubernetes operators for managing Teleport at scale
- Zero-downtime upgrades for services with long-lived tunnels
- Write most of the code in Go.
- Closely collaborate with other teams at Teleport
- Grow your technical expertise.
WHAT WE'RE LOOKING FOR
- Willingness to work collaboratively with Teleport's engineers on coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md as part of the interview process.
- Extensive Go experience
- Strong expertise with Kubernetes, including experience writing controllers and extending Kubernetes via APIs.
- Extensive experience developing scalable, reliable, and performant systems.
- Strong software-related security experience and strong interest in security space.
- Proficiency with AWS and other cloud services.
- Linux systems engineering experience.
- Networking experience.
- Intellectual curiosity and a willingness to master new technologies.
- Transparency, honesty, and a no-ego mindset.
NICE TO HAVE
- Significant contributions in Open Source is a big plus.
- Knowledge of Envoy and Cilium
- Cryptography engineering experience
HOW WE HIRE
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout.
1. Zoom meeting with a Teleport recruiter. You’ll learn about the company, our products, compensation philosophy, interview process, and key requirements.
2. Zoom meeting with the Hiring Manager. The Hiring Manager will walk you through the coding challenge and answer your questions.
3. Coding challenge collaboration. The day after your meeting with the Hiring Manager, you join a Slack channel and complete a coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md using GitHub. The challenge usually takes about 2 weeks and ends with a Zoom meeting with the Hiring Manager and a member of the interview team to review your solution.
4. If your challenge solution meets our bar, you'll receive an offer to join Teleport.
#LT-LT1
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customersuccess with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
The Identity & Access Management (IAM) Engineer designs, implements, and operates identity and access capabilities for human users, non-human identities, workloads, devices, services, and AI agents. The role focuses on the subject side of access control—identity, authentication, roles, groups, entitlements, and privileges—with an emphasis on least privilege, separation of duties, strong authentication, automated lifecycle management, and short-lived credentials.
The engineer partners with others across the organization to ensure applications, infrastructure, and services appropriately mediate access, separate security domains, minimize unnecessary sharing, and limit common mechanisms that could increase privilege or blast radius.
Key Responsibilities
Design and operate authentication, authorization, federation, SSO, MFA, RBAC/ABAC, PAM, conditional access, policy-based authorization, just-in-time access, continuous verification, and privileged-access capabilities.
Engineer roles, groups, entitlements, and privilege assignments around least privilege and separation of duties.
Automate identity provisioning, access reviews, privilege changes, revocation, and deprovisioning.
Implement phishing-resistant MFA, cryptographically bound authentication, and strong identity assurance across enrollment, authentication, federation, and recovery.
Govern service accounts, machine and device identities, workloads, automated processes, APIs, and AI-agent identities.
Implement short-lived workload and agent identities using federation, certificates, and modern workload-identity approaches while reducing reliance on persistent secrets.
Partner with architects, engineers, and resource owners to ensure access is efficiently mediated and designs minimize excessive privilege, unnecessary sharing, and cross-domain exposure.
Monitor identity posture and partner with Security Operations to investigate identity threats and rapidly revoke compromised access.
Qualifications
Hands-on experience engineering enterprise IAM systems and integrations.
Strong knowledge of authentication, authorization, federation, identity lifecycle management, role/group design, separation of duties, and least privilege.
Knowledge of phishing-resistant MFA, cryptographic authentication, identity proofing, federation, and modern identity assurance practices.
Experience managing human and non-human identities, including service, machine, workload, or device identities.
Experience automating identity processes using APIs, scripting, or Infrastructure-as-Code.
Understanding of PKI, secrets management, short-lived credentials, workload identity federation, and technologies such as OIDC, OAuth, and SPIFFE/SPIRE.
Ability to reason about identity and authorization across distributed systems and collaborate with architects and engineers on secure access design.
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is $155,000 - $195,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As our Premium Support Advisor, you will serve as the dedicated technical co-pilot and trusted advisor for our most strategic enterprise accounts. You’ll step into the spotlight to untangle complex software challenges, proactively pave the way for seamless learning experiences, and turn high-stakes technical questions into long-term client wins. By bridging our premier clients directly with internal product visionaries, your insights will actively steer platform enhancements and redefine modern technical support. If you thrive at the intersection of deep-dive problem solving and white-glove customer advocacy, this is your launchpad to make an immediate, tangible impact.
⚡ THE DAY-TO-DAY
- Champion High-Impact Accounts: Act as the go-to technical partner for our Premier, Advantage, and Essential accounts, conducting regular ticket reviews, spotting macro trends, and delivering swift, proactive resolutions.
- Deliver White-Glove Support: Provide responsive, multi-channel technical support across phone, video, chat, and email, adapting fluidly to client communication preferences to consistently exceed expectations.
- Crack the Code on Complex Puzzles: Dive deep into application behaviors to diagnose root causes, engineer effective workarounds, and collaborate directly with our Product and Engineering squads when escalated code-level fixes are needed.
- Rally Cross-Functional Crews: Partner closely with Customer Success Managers (CSMs), Account Managers (AMs), Technical Account Managers (TAMs), and Professional Services (PS) to align account strategies, resolve escalations, and protect client retention.
- Shape the Product Roadmap: Act as the voice of the customer during new feature rollouts, translating operational feedback and real-world client friction into actionable insights for our Product Management teams.
- Architect Knowledge & Clarity: Maintain meticulous technical documentation of client environments, troubleshooting blueprints, and known issues to empower team-wide knowledge sharing and elevate response efficiency.
🦸 YOUR SUPERPOWERS
- Proven SaaS Expertise: 3.5+ years of hands-on experience mastering technical support challenges within the SaaS industry, backed by a Bachelor’s degree in Computer Science, IT, or equivalent practical experience.
- Relentless Problem-Solving Drive: Strong technical aptitude with a proven track record of diving into complex software applications, isolating elusive root causes, and autonomously leading technical requests to full resolution.
- Toolbox Fluency: Confident proficiency navigating modern support and workflow tools, including Zendesk, Salesforce, JIRA, and Slack.
- Masterful Communication: Exceptional verbal and written communication skills with the talent to translate intricate technical concepts into clear, engaging solutions for both technical and non-technical stakeholders.
- Customer-Centric Advocacy: A genuine passion for customer advocacy and service excellence, paired with the critical thinking skills needed to anticipate needs before they arise.
- Collaborative Autonomy: A self-starter mindset that takes ownership of challenges while thriving alongside diverse, fast-moving cross-functional teams.
- Fluent in Portuguese: Professional verbal and written fluency in Portuguese (alongside English) to seamlessly communicate with and support our Portuguese-speaking client base.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Canada
Software Development Interns - Waterloo University
Remote - Winter Session
About Brave
Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a
truly
independent index, private AI assistant, latest privacy and security features, and a private ad network (opt-in!) that directly rewards you for your attention. Already over 120 million people regularly use Brave for a faster, more private web. Millions more switch every month.
The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us!
Brave is hiring 2 Software Engineer interns this fall from Waterloo University to assist adding AI, security and privacy features to our products.
Software Developer Co-op - Internship Role One
Contribute to the design, development, and maintenance of data-intensive systems and AI-powered services.
Key responsibilities include:
Build and maintain ETL pipelines for ingesting, transforming, and loading structured and unstructured data across internal systems
Develop backend services and tooling in Python and TypeScript to support data processing workflows and API integrations
Integrate and optimize LLM inference pipelines, including prompt engineering, model serving, and evaluation of large language model outputs
Deploy and manage containerized workloads on Kubernetes, including writing manifests, configuring autoscaling, and troubleshooting cluster issues
Collaborate with cross-functional teams to improve data quality, pipeline reliability, and system observability
Software Developer (Privacy) Co-op - Internship Role 2
Contribute to the design, development, and shipping of privacy and security features in the Brave browser (based on Chromium).
Key responsibilities include:
Prototype, implement, and ship privacy-enhancing features end-to-end in C++ or Rust for the Brave browser
Build browser-native privacy protections privacy-enhancing permissions and anti-fingerprinting defenses
Navigate and contribute to an extremely large, complex codebase, applying knowledge of the Web security model and Chromium's architecture
Work with Web technologies (HTML, CSS, JavaScript) to develop and validate browser features
Collaborate async with a geographically-distributed, open source team using Git and GitHub
Working at Brave - What we offer
Ability to work remotely at an exciting and well-funded international startup headquartered in San Francisco
Cutting-edge technology, allowing you to work with state-of-the-art tools and software solutions
Competitive compensation of $6000.00 per month for 4 months.
Great international exposure and team atmosphere
If you are currently a student at Waterloo University, we would love to hear from you. We offer flexible schedules to accommodate your studies.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Technical Support Analyst at Docebo, you will be the frontline champion and trusted platform expert empowering global organizations to unlock the full potential of AI-powered learning. You won’t just be answering tickets—you will untangle intricate technical puzzles, uncover root causes, and transform everyday customer roadblocks into seamless, delightful learning experiences. In this high-impact role, your problem-solving grit and customer empathy directly shape how thousands of world-class teams learn, innovate, and succeed every single day.
🛠️ THE DAY-TO-DAY
- Connect Across Channels: Deliver swift, empathetic, and top-tier technical guidance to customers through live chat, video, ticketing queues, and inbound/outbound calls in an active, tech-driven environment.
- Investigate Root Causes: Ask incisive diagnostic questions, analyze platform behaviors, and gather key information to solve underlying software challenges.
- Architect Swift Solutions: Take decisive action to resolve technical hurdles promptly, set transparent resolution expectations, and strategically escalate complex issues to senior technical staff when needed.
- Navigate Live Resources: Reference internal documentation, product release guides, and troubleshooting workflows in real time while actively communicating with clients.
- Close the Loop: Follow up proactively with customers to ensure their technical issues are completely resolved and their learning platforms perform flawlessly.
- Master the Rhythm: Thrive in an interactive contact center rhythm, taking pride in scheduled coverage, punctuality, and dependable customer availability.
⚡ YOUR SUPERPOWERS
- Technical Fluency: A solid background in technical customer support, ideally gained in a fast-paced SaaS, cloud, or enterprise software organization.
- Articulate Communication: Exceptional verbal and written communication skills with a natural talent for translating sophisticated technical concepts into clear, user-friendly solutions.
- Diagnostic Detective: A proactive, problem-solving mindset with the ability to read, comprehend, and quickly apply complex technical documentation.
- Poise Under Pressure: The resilience, confidence, and professionalism to multitask efficiently and maintain calm during peak support volumes.
- Customer-Obsessed Drive: Genuine empathy for users and an authentic passion for turning technical friction into lasting customer trust and satisfaction.
- Dependable Team Spirit: Strong accountability and dedication to structured scheduling, break adherence, and collective team success.
🌟 BONUS POINTS
- LMS Familiarity: Prior experience administering, configuring, or troubleshooting Learning Management Systems (LMS) or enterprise HR tech stacks.
- Advanced Ticketing Agility: Hands-on experience working with modern customer support platforms and CRM tools (such as Zendesk, Salesforce Service Cloud, or Jira).
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: São Paulo, Brazil
Exadel is seeking a Mid-Level SQL Server Database Administrator with strong cloud and AWS experience to support the evolution and modernization of a robust, large-scale data platform within a highly critical banking environment.
The role will focus primarily on SQL Server and cloud environments, with responsibility for database support, optimization, automation, migration, and infrastructure-modernization initiatives.
The ideal candidate has experience supporting mission-critical systems that require high availability, performance, security, data integrity, and resilience.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
What You’ll Do
Administer, support, and optimize critical database environments, with a primary focus on SQL Server
Maintain database availability, performance, security, integrity, and resilience
Monitor database health, performance, capacity, and resource utilization
Perform performance tuning and optimize SQL queries, indexes, execution plans, and database structures
Conduct capacity planning and recommend improvements based on projected growth and business demand
Troubleshoot and resolve complex database, application, and infrastructure issues
Implement and manage backup, restore, replication, contingency, and recovery strategies
Support Disaster Recovery planning, testing, and execution
Participate in database migration and modernization projects, particularly within AWS environments
Support the evolution of database architectures, administration standards, and technical best practices
Collaborate with Development, Infrastructure, Cloud, Security, and Architecture teams
Support development teams with SQL query optimization and physical data modeling
Identify opportunities to automate recurring database-administration activities
Improve operational efficiency through automation, monitoring, and standardized procedures
Maintain technical documentation, operational procedures, and recovery runbooks
Participate in incident response and problem-management activities for critical environments
What You Bring
Mid-level experience in database administration
Strong hands-on expertise with Microsoft SQL Server
Experience supporting critical, large-scale, or mission-critical database environments
Experience working within banking or financial-services environments
Strong knowledge of high availability, database security, performance optimization, and Disaster Recovery
Experience working with cloud and hybrid environments, preferably AWS
Hands-on experience with backup, restore, replication, contingency, and environment-recovery processes
Strong SQL troubleshooting and performance-tuning skills
Experience optimizing queries, indexes, execution plans, and database structures
Understanding of capacity planning, monitoring, and database-health management
Knowledge of infrastructure, operating systems, storage, and networking
Experience supporting database migrations or modernization initiatives
Ability to diagnose and resolve complex technical issues
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
Analytical, proactive, collaborative, and solution-oriented mindset
Nice to have
Experience with Oracle, PostgreSQL, or MySQL
Knowledge of NoSQL databases
Experience with Python, PowerShell, or other automation and scripting technologies
Microsoft, AWS, or comparable technical certifications
Experience working with Infrastructure as Code or automated cloud-provisioning tools
Familiarity with Agile methodologies
English level
Advanced English proficiency
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
San Francisco, CA | New York City, NY
УдалённоUnited States; Washington, D.C.
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисMiami, FL; San Francisco, CA; In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
United States
ОфисSan Francisco, CA
УдалённоSan Francisco; Austin; Seattle; United States; New York; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоseniorRemote US
ГибридseniorNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)