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Location: London, England, United Kingdom; Dubai Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. As a Head of FinCrime Operations you will own operational performance and quality, turn policy into working procedures, AI and automation roadmap and work with Compliance and Financial Crime Product so that our people, processes and tools keep pace with the business.   This is a new position based in Dubai or London, reporting directly to the VP, Financial Crime. Responsibilities Operational performance. Manage operational performance across the customer lifecycle. Balance timely decisions with investigation quality, effective controls and fair customer treatment, using evidence from case reviews as well as service measures. KPIs. Own Financial Crime Operational KPIs, including AI automation and quality. Procedures. Translate financial crime policies and agreed control requirements into practical procedures with Compliance and relevant process owners. Keep guidance current and make escalation routes clear when a case requires specialist judgement or approval. Capacity and skills. Plan staffing, skills and training with managers and workforce planning specialists. Anticipate changes in demand and case complexity, and address capacity gaps before they become persistent backlogs or control weaknesses. Quality. Establish an effective quality process. Use findings to identify inconsistent decisions, improve procedures and check that training or corrective actions have changed the quality of the work. Tools and automation. Work with Financial Crime Product to identify weaknesses in tools and workflows. Define operational needs, contribute to testing and prepare teams to use new capabilities, including approved automation and AI. New products and markets. Prepare the operation for new products and markets with Compliance, Product and local leadership. Assess procedures, training and capacity needs, and escalate unresolved readiness gaps through the agreed launch process. Incidents and control failures. Lead the operational response to incidents and material control failures. Preserve useful evidence, involve the appropriate decision-makers and follow remediation through to completion, supporting audits and regulatory reviews when required. Requirements Significant experience leading financial crime operations in financial services, fintech, payments or another regulated environment, including managing managers across several teams. Significant experience leading financial crime operations in financial services, fintech, payments or another regulated environment, including managing managers across several teams. Experience leading teams spread across several countries, keeping standards and decisions consistent between locations. Deep practical knowledge of financial crime controls: customer due diligence and enhanced due diligence, KYC, sanctions and PEP screening, transaction monitoring, fraud and investigations, including suspicious activity reporting. Understanding of AML and counter-terrorist financing requirements across several jurisdictions, such as the UK Money Laundering Regulations, the EU AML Directives and their equivalents in Australia, the UAE and the Bahamas, and how they apply in day-to-day casework. A track record of setting and running operational KPIs that cover timeliness, quality and automation, and using them to improve results. Experience working with product and engineering teams on new tools, automation or AI, including defining requirements, testing and preparing teams for adoption. Experience leading incident response and remediation, and supporting internal audit and regulatory reviews. Nice to have Experience in online brokerage, trading platforms or digital banking. Familiarity with financial crime tools for screening, identity verification, transaction monitoring or case management. What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry. Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.

Задачи: — Участвовать в архитектурных решениях, проектировании, развитии и эксплуатации PaaS-платформы на базе Kubernetes, включая компоненты ClickHouse и Redis/Valkey. — Автоматизировать жизненный цикл Data Services: развертывание, масштабирование, миграции, обновления, резервное копирование, репликацию и восстановление. — Создавать и развивать решения самообслуживания для команд разработки. — Стандартизировать и развивать платформенные практики: Service Catalog, SLO/SLA, GitOps и IaC. — Участвовать в устранении инцидентов, анализировать стабильность и производительность платформы. — В первую очередь развивать платформенные компоненты для ClickHouse и Redis/Valkey, формировать стандартные сценарии их предоставления и эксплуатации в Kubernetes. Требования: — Понимание Kubernetes как платформы: архитектуры control plane и data plane, жизненного цикла объектов, примитивов нагрузки Deployments, StatefulSets и DaemonSets, механизмов контроля и reconciliation. — Уверенное знание Kubernetes storage stack: StorageClass, PVC/PV, особенности stateful-нагрузок, репликация и отказоустойчивость. — Практический опыт эксплуатации и тюнинга ClickHouse от 3х лет: репликация, шардирование, ClickHouse Keeper, оптимизация запросов и хранения, резервное копирование и восстановление. — Практический опыт эксплуатации Redis или Valkey: репликация, Sentinel или Cluster, механизмы персистентности, переключение при отказах, оптимизация памяти и задержек. — Опыт развертывания и эксплуатации stateful-операторов Kubernetes для ClickHouse и Redis/Valkey или участие в разработке и кастомизации собственных операторов. — Опыт работы с Terraform и понимание принципов IaC. — Опыт построения CI/CD pipelines для инфраструктурных компонентов. — Практическое владение GitOps-подходом, например Argo CD или Flux, и умение проектировать процессы развертывания платформенных компонентов. — Понимание процессов Software Development. Дополнительно приветствуется: — Опыт решения эксплуатационных задач, связанных с кластеризацией, высокой доступностью, backup/restore и производительностью других Data Services в Kubernetes. — Опыт разработки Kubernetes-операторов и контроллеров на Go или Python. — Опыт работы с multi-tenancy в Kubernetes. — Знание принципов распределенных систем: CAP, Raft, quorum и consensus. — Опыт участия в архитектурных обсуждениях и принятии решений при построении PaaS/DBaaS. — Опыт работы с policy-as-code: OPA, Gatekeeper или Kyverno. — Экспертиза в observability-стеке: Prometheus, Grafana, VictoriaMetrics и Jaeger, умение строить метрики и алерты для Kubernetes и Data Services. — Умение находить корневые причины инцидентов, связанных с latency, IO bottlenecks, сетью и потреблением памяти. — Опыт работы с Helm и проектирования production-чартов. Условия: — Полный рабочий день. — Возможна удалённая работа из любого города России. — Официальное трудоустройство, полностью белая зарплата. — Медицинское страхование (ДМС) и возможность онлайн-консультаций с врачами. — Возможность выступать на конференциях и писать статьи. — Собственный учебный центр с курсами, тренингами и книгами для повышения квалификации. — Офисы в Москве, Санкт-Петербурге и Новосибирске для гибридного формата работы.

As a Customer Success Manager your mission is to serve as a trusted advisor to Mercell's public sector Finnish customers, proactively guiding them to effectively use Mercell's solutions, driving product adoption, managing renewals, and ensuring long-term value creation and partnership sustainability.

Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria Workplace: hybrid Capital.com is building out its internal platform capabilities, and AI is a growing part of that. The role combines architectural ownership with hands-on delivery: you will design, build, deploy and operate the platform, including its infrastructure and DevOps. Reporting to the Director of Product Security, you will set up this function as its first member and make the early technical decisions that the future team will build on. As Platform Architect, you will own the architecture of the platform that more than 1,000 employees rely on, including their access to AI tools such as Anthropic Claude, OpenAI and future providers. Responsibilities: Build the AI platform architecture: the reference design for how LLM capabilities are accessed, governed, monitored, and extended across the organisation. Own every architectural decision for the AI platform, and document, justify, and stand behind each one. Evaluate and select new models, tools, and frameworks as the market moves. Deliver the platform as a service, so teams can move their agents into governed cloud infrastructure. Govern Anthropic (Claude API, Claude Code, Anthropic Enterprise), OpenAI, and future providers, covering API access controls, credential management, model version policy, cost allocation, and acceptable use standards. Own technical relationships with Anthropic and OpenAI at the enterprise level. Build cloud infrastructure for AI workloads on AWS and GCP: Bedrock, SageMaker, Vertex AI, Cloud Functions, and supporting services (S3, Cloud Storage, IAM, and monitoring on both platforms). Deploy and securely configure n8n, and build automation workflows connecting LLMs to Jira, Confluence, Slack, Google Workspace, HR systems, and proprietary data sources. Design and secure MCP servers and gateways connecting AI agents to internal services. Build Python integrations for AI-powered internal tooling: RAG pipelines, agent frameworks, prompt libraries, and internal AI assistants. Deliver hands-on: you write the code, build the workflows, and deploy the tooling. This isn't an advisory role. Build data privacy and security architecture for LLM usage in a regulated environment, including prompt classification, output controls, and audit trails aligned with FCA, CySEC, ASIC, and DORA. Build observability across the full stack: token consumption, cost per team, latency, error rates, and policy violations across cloud platforms and direct API providers. Build an AI adoption framework of standards, patterns, and onboarding materials that let teams across Technology use AI safely and consistently. Run internal enablement through workshops, documentation, and direct support for teams moving from ad-hoc AI use to governed, repeatable processes. Report AI platform status, risks, and roadmap to Technology leadership Requirements: 8+ years in engineering, with at least 2 years building LLM-based systems in production, not prototypes or POCs. Comfort operating as the first person in a function: you set your own priorities, unblock yourself, and deliver without a team around you. Production-grade Python: tooling that others depend on, not scripts you hand off. Deep, hands-on experience with the Anthropic and/or OpenAI APIs: function calling, tool use, streaming, RAG, prompt management, token optimisation, and model versioning. Hands-on experience with agentic platforms, MCP servers, and MCP gateways, including designing flows between AI agents and internal services. n8n: deploying, securely configuring, and maintaining multi-step automation workflows at organisation scale. Solid AWS for AI workloads: Bedrock, SageMaker, Lambda, S3, IAM, and CloudWatch, deployed and operated in production. Solid GCP for AI workloads: Vertex AI, Cloud Functions, Cloud Storage, IAM, and Cloud Monitoring. Hands-on DevOps capability to deploy and run what you build. Architectural thinking: end-to-end system design, clear trade-off documentation, and the ability to defend decisions to senior stakeholders. Security engineering for what you build: secrets and credential management, key rotation, and least-privilege IAM across cloud and SaaS. Data protection and auditability by design: classifying what data can reach which model and provider, controlling and logging prompts and outputs, and building audit trails that hold up to a regulator. Fluency in the LLM threat surface, including prompt injection, data exfiltration through model outputs, insecure tool and agent use, and model supply-chain risk, with working knowledge of a recognised framework such as the OWASP LLM Top 10 or NIST AI RMF. Nice to have: Fintech, brokerage, or financial services background. DORA or ISO 27001:2022 knowledge as it applies to AI system risk. Familiarity with the EU AI Act and other AI regulatory requirements, as well as AI-specific risk and governance standards such as NIST AI RMF or ISO/IEC 42001. LLM orchestration frameworks: LangChain, LlamaIndex, or similar. Hands-on experience with LLM guardrail and DLP tooling: Bedrock Guardrails, Vertex AI safety filters, or prompt-firewall and PII-redaction tools. Experience building internal developer platforms or AI centres of excellence. AWS Solutions Architect Professional, Google Professional ML Engineer, or equivalent. Grow with Capital.com and help shape how millions of people access the markets.

Location: Dakar, Senegal Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. In West Africa, people wait for symptoms to get worse, wait months for an appointment, and depend on a health system stuck in paper and manual processes. We exist to end that wait. Founded in 2022 in Senegal, Tanel is the first digital health insurer in francophone West Africa, operating in Senegal and Côte d'Ivoire. With 30,000+ members, a network of 1,200+ health facilities and 400+ pharmacies, and revenue multiplied by 7 in 2025, Tanel has proven real product-market fit. In 2026, Alan, Europe's prevention-first health insurer (€950M+ revenue, 1M+ members in France, Belgium, Spain and Canada), acquired Tanel to accelerate its expansion in Africa. Together, we are building the reference health insurer in francophone West Africa, aiming for $200M in revenue by 2030. 🚀 WHY JOIN NOW? Care is our members' first point of contact, and today it runs on the energy of a small, committed team: about 5 people across Dakar and Abidjan, answering members, HR admins and providers on WhatsApp, phone, email and the app. What got us here will not get us to the next stage: - Scale: our member base is set to grow several times over in the next 3 years. - Expansion: after Senegal and Côte d'Ivoire, we plan to open new countries in the coming years. - Integration: we are moving Care Africa onto Alan's ways of working (KPIs, rituals, playbooks) and, in 2027, onto Alan's tools and platform. - Performance: we need to structure our KPIs: what we measure, why, and how we act on it, from response times to member satisfaction. This is a rare chance to shape a Care organization from the ground up, with the backing of a Care Ops team that has already done it in several countries (France, Belgium, Spain, Canada). ⭐ THE ROLE As Care Ops for Alan Africa, you are the most senior Care person on the ground. You do not manage the team directly: our crew lead does. You own the transformation: how the team is organized, how it grows, how it performs, and how it converges with the rest of Alan. You are part of Alan's global Care Ops team, and you bring local reality into global decisions as much as you bring global practices to Africa. Your missions include: 1/ Design and roll out the target operating model - Turn Alan's Care model into a version that works for Senegal and Côte d'Ivoire: how agents split their time between members and improvement work, opening hours, weekends, service levels we commit to. - Define the team structure for the next 3 years: roles, tiers, one team or one per country. - Set up outsourcing where it makes sense, and manage the performance of our external partners. - Build the hiring plan with the crew lead and take part in recruitment, including final-round validation. 2/ Lead the integration with Alan - Bring Alan's KPIs, rituals and playbooks to the local team, and make sure they stick through training and follow-up. - Help the crew lead grow the team and coach agents into Care Experts who own improvement projects. 3/ Own operational performance, quality and tools - Structure our KPIs and reporting: what we measure, why, and how we review it every week, including member satisfaction on WhatsApp and phone. - Diagnose root causes behind delays, backlogs and member pain points, and turn them into concrete actions. - Make sure our tools (ticketing, WhatsApp, phone) are set up and fully operational, and lead the transition to Alan's stack with Product, so local needs are built in. - Provide the inputs (volumes, hours, productivity) that feed our staffing model and budget, and challenge the outputs. 4/ Be the bridge between local and global - Represent Care Africa in Alan's Care community: share what works, raise what doesn't, contribute to global projects. - Contribute to Care's strategic plan, for Africa and at global level. ⭐ YOU WILL EXCEL IN THIS ROLE IF YOU - Have 5+ years of experience in customer service or customer experience operations, including structuring, scaling or turning around a team. - Have led change in teams or functions you did not manage, and know how to earn buy-in rather than impose a playbook. - Are data-fluent: you set and track the right KPIs, read and challenge an analysis, and use numbers to make decisions. You do not need to build forecasting models. - Are fluent in French and work comfortably in English, written and spoken. - Know the West African context and adapt your approach to the people and the market you work with. - Are structured, autonomous and at ease with ambiguity: much is still to be defined, and you will help define it. - Care deeply about access to healthcare and want to have a real impact on members' lives. Strong pluses: experience in health, insurance or assistance; managing outsourcing partners; leading a CRM or tooling migration; running WhatsApp or phone-heavy support; speaking Wolof. 🎁 WHAT WE OFFER - Permanent contract, full time, based in our Dakar office, with regular trips to Abidjan. - A central role in a fast-growing African healthtech, backed by Alan's global Care team. - Comprehensive health insurance through Alan for you and your family. - All the tools you need to do your best work. - Learning and training opportunities: a flexible policy, budgets for books and conferences. - For this role, we are hiring within the C to E level range https://alan.com/en/careers/a/salary-equity (pay scale to confirm). 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES If this role excites you but you don't tick every box, we would love to hear from you. Everyone, including people from underrepresented groups, should feel free to apply: either we succeed, or we learn.

Location: Dubai Workplace: hybrid UAE is Capital.com’s largest and most complex MENA market, and you’ll be its single, accountable owner. You’ll run UAE marketing performance like your own business, managing the day-to-day plan, local channels and partners, while also supporting performance activity across the wider region. Strategy, brand and regional budget sit with the Head of Marketing, MENA, and your job is to execute against them with judgment, speed and full ownership of results. Responsibilities: Own UAE’s marketing performance day to day, treating local commercial outcomes as a direct personal accountability, not a shared regional metric. Execute the UAE portion of the regional marketing plan agreed with the Head of Marketing, MENA, adapting tactics to local market conditions within agreed budget and brand parameters. Manage local brand, OOH, TV, radio, podcast, affiliate, and influencer relationships in UAE, in coordination with central Centres of Excellence, who retain authority over execution quality and standards. Track UAE-specific brand health and digital reputation signals, surfacing issues early rather than after they show up in the numbers. Recommend budget reallocation and channel trade-offs for UAE to the Head of Marketing, MENA, with clear rationale, rather than requesting sign-off without a point of view. Escalate regulatory, cultural, or reputational risks specific to Dubai to the Head of Marketing, MENA and relevant CoE leads, early and factually. Build and manage the day-to-day relationships with UAE-based agencies, media owners, and partners that make fast, well-judged local decisions possible. Coordinate agency or junior marketing resource dedicated to UAE where the market requires it. Support Head of Marketing MENA with other markets as and when required with a particular focus on supporting performance marketing across the region. Requirements: Industry Knowledge 5+ years of in-house experience running marketing execution or owning a market/channel budget in a regulated consumer industry (financial services, fintech or brokerage preferred) First-hand knowledge of UAE channels: OOH, TV, radio, podcasts, affiliates, influencers and local sponsorships Understanding of the SCA framework and UAE marketing rules, and the habit of checking before assuming Problem-Solving Able to spot which local opportunities fit agreed strategy and risk tolerance, and which don’t Make quick, sound calls within your remit and know what needs Head of Marketing, MENA sign-off Look for the root cause when a channel underperforms instead of adding spend Collaboration & Influence Work with Centres of Excellence on execution standards, not around them Manage agencies, media and partners like someone who owns the outcome Escalate risks early rather than explain them later Mindset & Style Treat UAE as your market, while final sign-off sits with the Head of Marketing, MENA Comfortable working within set boundaries while still pushing for what the market needs Low ego, high accountability: own results and misses alike Fluent Arabic and English required What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you —because your life outside of work matters just as much as your time on the clock. Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE PRE-SALES ROLE ⭐️ Our Pre-Sales team strengthens Alan’s Enterprise and Public sector Sales to better handle the specificities of our largest customers. Here are the main missions of the team you will join: - Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools; - Listen and understand prospects’ needs and work internally on how Alan can address them best; - Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities; - Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts; - Join the customer acquisition journey to evangelize our services and products; - Act as voice of the customer feeding Alan’s platform roadmap; - Prepare handover for delightful customers’ onboardings; - Eventually coordinate the most complex customer onboardings leveraging your unique knowledge of the customer’s requirements and specificities. You will actively participate in developing this growing function within Alan and edit the company to make our Sales teams the most successful of all! Given the growing need for onsite customer engagement, this role requires you to be based in Paris or the Île-de-France region (or within a 2-hour door to door distance with the flexibility to travel to Paris on short notice for customer meetings). For this opportunity, we are aiming to hire within the D-E level range https://alan.com/en/careers/a/salary-equity. ⭐️ YOU WILL BE A GREAT FIT IF ⭐️ - You have 6+ years of experience working in a SaaS environment, including at least 3 in a Pre-Sales / Sales Engineering / Solution Consultant role. - You have a talent for quickly getting to the root cause of customers concern through active listening and requirements elicitation; - You are assertive and know how to handle objections in a complex environment; - You master the art of pitching a product with transparency and without overselling its capabilities ; - You have the ability to break down complex issues and identify product gaps to define the best product solutions; - You thrive at high level stakeholders’ management; - You excel at prioritizing tasks while living up to commitments; - You love teamwork and are always eager to learn and grow; - You are fluent in both French and English; It would be even better if you have: - Experience with end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s; - Experience in the French Public Sector; - Experience in HRIS ecosystems and Payroll solutions; - Experience in Insurance or Health platforms. 🙌   PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Mexico Company Background Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia. Project Description We are looking for a Salesforce Administrator to support and enhance the Salesforce environment used by the client's sales organization. This is a high-ownership role that combines independent solution delivery, complex production troubleshooting, and direct support for business users. Working alongside an experienced Senior Salesforce Administrator, the specialist will have significant autonomy and shared responsibility for supporting the sales organization. The team is also introducing AI-assisted workflows to streamline support operations. Technologies Salesforce SOQL, Apex Salesforce Data Loader, Data Import Wizard Claude Code Jira, Jira Service Management What You'll Do Own end-to-end delivery of Salesforce solutions, from requirements gathering and solution design to configuration, implementation, and release; Configure and maintain Salesforce Flows, custom objects, fields, record types, page layouts, Dynamic Forms, and other declarative features; Investigate and troubleshoot production issues, analyze Flows, Apex logs, and SOQL queries, resolve configuration-related problems, and collaborate with developers on complex fixes; Handle Salesforce support requests, including user access issues, data corrections, and business process troubleshooting, while reviewing AI-assisted tickets and preparing development tasks; Collaborate with Sales, Customer Success, and Finance stakeholders to clarify requirements, manage priorities, and participate in sprint planning and release decisions; Manage Salesforce user access, permissions, and licenses, and perform bulk data operations, including imports, updates, merges, and deduplication; Build and maintain Salesforce reports, dashboards, and internal process documentation; Job Requirements 4+ years of hands-on Salesforce administration experience, including end-to-end ownership of Salesforce solutions and improvements; Strong knowledge of Salesforce Flows (record-triggered and screen), data models, and security configuration, including profiles, permission sets, permission set groups, roles, sharing rules, and field-level security; Ability to read and understand SOQL and Apex, troubleshoot Flows, triggers, and batch jobs, and identify root causes of production issues; Hands-on experience with Salesforce Data Loader or Data Import Wizard and bulk data operations, including data validation and quality checks; Strong communication and stakeholder management skills, including experience working directly with senior business stakeholders and managing expectations; Ability to independently manage multiple initiatives, balance competing priorities, and handle a high volume of support requests; Strong customer-service mindset and willingness to provide direct user support through Slack and ticketing systems; Nice To Have Salesforce Certified Administrator (ADM-201), Salesforce Advanced Administrator or Platform App Builder certifications; Experience with structured release management processes, including sandboxes, deployments, and branch-based workflows; Experience with Jira or Jira Service Management for support and development workflows; Experience supporting sales, advertising, or media organizations, including opportunity, quote, line-item, or CPQ-related data models; Experience mentoring junior administrators and establishing team standards; Experience with product ownership and requirements documentation; What Do We Offer The global benefits package includes: Technical and non-technical training for professional and personal growth; Internal conferences and meetups to learn from industry experts; Support and mentorship from an experienced employee to help you professional grow and development; Health insurance; Sports activities to promote a healthy lifestyle; Flexible work options, including remote and hybrid opportunities; Referral program for bringing in new talent; Work anniversary program and additional vacation days.

Location: Baku Workplace: onsite ABOUT YOU You will play a pivotal role in delivering high-impact software solutions across our platform. You bring curiosity, initiative, and a passion for clean, scalable systems. You collaborate effectively with teammates and cross-functional partners to design, build, and improve our technical stack. You’re hands-on, deeply engaged in the code, and consistently seeking better ways to solve complex engineering challenges.   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Design, build and maintain scalable, responsive interfaces in React and TypeScript across multiple Business Accounts. Build and own shared remote modules (Module Federation) that plug into several host apps, keeping them versioned, backward compatible and safe to deploy independently. Build UI with our xui design system, and help improve it by contributing components and patterns. Turn product designs and user stories into high-quality, accessible UI components. Integrate with REST and GraphQL APIs, and implement clear state management. Handle authentication and session flows between host apps and modules, including passing Publisher Account tokens securely. Optimize performance, loading and caching across browsers and devices. Refactor legacy code (for example, older React and react-router versions) toward current best practices. Write clean, testable code and keep test coverage healthy. Use AI tools (Claude Code, Cursor, etc.) every day to design, build, test and refactor code faster without lowering quality. Add AI-assisted code review on top of manual review, check AI-generated code carefully, and help the team set good practices for AI-driven development. Lead frontend design reviews and contribute to architecture decisions (ADRs). Work closely with product, design, backend and partner teams such as Publisher Account and Site Builder to deliver features end to end. Contribute to planning, estimation and delivery tracking. Mentor engineers and give constructive code reviews. Requirements 6+ years of professional software development experience. 4+ years of hands-on experience with React and TypeScript. Deep knowledge of modern JavaScript (ES6+), HTML5, CSS3 and Web APIs. Experience with design systems and CSS-in-JS (for example styled-components), and responsive layouts. Experience with REST and GraphQL APIs; familiarity with WebSockets and real-time data. Hands-on experience using AI coding assistants in daily work, and the judgment to review, test and correct what they produce. Comfortable with Git, CI/CD pipelines (GitLab preferred) and agile workflows. Experience with testing tools such as Jest, React Testing Library, Cypress or Playwright. Good written and spoken English, with the ability to explain technical trade-offs to non-technical stakeholders Nice to have Experience with microfrontends (Module Federation) or monorepos. Experience building or maintaining a shared component library or design system. Experience with SSO, OAuth2 or JWT-based authentication across apps. Experience working with a headless CMS. Experience with Next.js, SSR/SSG or hybrid rendering. Experience with B2B dashboards, admin tools or self-service portals. Experience setting up AI workflows for a team, such as agents, custom skills or prompts, automated MR review, or AI-assisted testing. A strong eye for UX polish, animation and interaction design. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Go: опыт от 3 лет, глубокое знание языка, конкурентности, runtime, GC, модели памяти и Generics. Профилирование (pprof, trace), оптимизация и разработка высоконагруженных, распределённых и отказоустойчивых систем.

Location: Baku Workplace: onsite ABOUT YOU You will play a pivotal role in delivering high-impact software solutions across our platform. You bring curiosity, initiative, and a passion for clean, scalable systems. You collaborate effectively with teammates and cross-functional partners to design, build, and improve our technical stack. You’re hands-on, deeply engaged in the code, and consistently seeking better ways to solve complex engineering challenges.   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Build and ship reliable, secure and scalable backend services in Go. Own features from design to deployment, with attention to maintainability, security and performance. Design and build APIs and SDKs used by Business Account frontends, microfrontends and other Xsolla teams. Build and maintain identity flows such as user creation, login, MFA, SSO and token validation across multiple accounts and clients. Design multi-tenant services with clear data isolation and per-account configuration. Take part in architecture discussions and write or review ADRs. Refactor legacy code to improve structure and efficiency without breaking existing features. Own production readiness with Datadog: dashboards, monitors and alerts, APM and tracing, log analysis, incident response and root cause analysis. Write clear, testable, well-documented code, with a focus on quality and automation. Use AI tools (Claude Code, Cursor, etc.) every day to design, build, test and refactor code faster without lowering quality. Add AI-assisted code review on top of manual review, check AI-generated code carefully, and help the team set good practices for AI-driven development. Work with product, frontend, design and platform teams to agree on goals and deliver end to end. Contribute to technical scoping and estimation. Reduce technical debt and keep improving the developer experience. Mentor engineers and give constructive code reviews. Requirements 6+ years of professional software engineering experience. 2+ years of hands-on Go experience in production. Strong experience with PostgreSQL and/or MySQL, including schema design and query performance. Experience designing and building REST APIs (gRPC is a plus). Hands-on experience with Docker, Kubernetes and Helm. Experience with message brokers such as RabbitMQ or Kafka. Comfortable with Git and CI/CD pipelines (GitLab preferred). Solid understanding of authentication and authorization basics: OAuth2, JWT, sessions and tokens. Hands-on experience with observability tools, ideally Datadog: metrics, logs, APM/traces and alerting. Hands-on experience using AI coding assistants in daily work, and the judgment to review, test and correct what they produce. Basic understanding of cloud platforms (Google Cloud Platform preferred). Working knowledge of frontend technologies, especially React. Good written and spoken English, with the ability to explain technical trade-offs to non-technical stakeholders. Nice to have Experience building scalable, secure login or identity platforms (Login-as-a-Service). Deep knowledge of OAuth2, OIDC, SAML, MFA, and session and token management. Experience with social login, SSO and federated identity. Experience designing multi-tenant identity systems with isolation and configurability. Experience delivering developer-friendly APIs, SDKs and integration docs. Experience with OpenTelemetry, SLOs and error budgets. Experience with B2B platforms, partner portals or marketplaces. Experience setting up AI workflows for a team, such as agents, custom skills or prompts, automated MR review, or AI-assisted testing. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Kazakhstan; Armenia; Serbia; Uzbekistan Workplace: Remote 🌍 Remote | +8 UTC | Core collaboration hours: 12:00–6:00 PM Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia’s fintech moment starts here. About the role: You’ll turn business requirements into specified, integrated, and tested solutions on the CIF platform, bridging engineering, QA, product, and business teams. What you’ll do: - Work with developers, QA, product managers, and business stakeholders to turn business needs into system requirements, process flows, and integration specs for the CIF platform - Design and configure system solutions on CIF and connect it to other enterprise applications, including ERP, CRM, and third-party APIs - Follow each change from requirement to release: track requirement coverage and change requests, support testing, and confirm results in UAT What you’ll own: - Functional specifications, data models, integration plans, and BPMN diagrams, kept current as systems change - Data flows and data mapping for every integration between CIF and other systems - Business process models in BPMN, and workflow improvements within existing flows - System testing and troubleshooting, working with developers on fixes and deployment - CIF stability and performance: you identify issues and recommend solutions - End-user training and ongoing support after release What makes you a strong fit: - 3+ years of experience as a System Analyst or in a similar role - Advanced SQL - Experience designing, implementing, and maintaining integrations between systems (ERP, CRM, third-party APIs), including data mapping and integration testing - Solid understanding of system architecture and business process management - BPMN modeling for process design and optimization - English B2 or higher What we offer: Ownership and flexibility - Stock option plan — four-year vesting with a 25% cliff after the first year - Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Maven is looking for a Director of Marketing Operations who will own the systems, data, and reporting infrastructure behind our B2B Growth Marketing team — from HubSpot/Salesforce instrumentation to pipeline attribution to the budget that funds it all. Marketing Technology, Data & Attribution.

About the Role: We are looking for a mission-driven health coach to join our team to provide world-class care delivery services to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their best experience and outcomes. Our team works to continuously learn more about members and ourselves, and you’ll move fast to adapt and grow as we implement data-driven strategies for improving the lives of our members through a shared coaching model. As a Care Coach, you’ll coordinate care for our members beyond the digital space. Through goal setting and program opt-in, you’ll drive behavior change and improved outcomes for higher risk members. Our Care Delivery team works remotely and supports Maven members 24/7/365. Shift: Monday-Friday 3-11:30p EST What You’ll Do: — Drive program engagement by clearly communicating the value of Maven’s care coaching model, optimizing opt-in rates, and supporting long-term behavior change — Co-create SMART goals with members and own their progress by tracking adherence, adjusting care plans, and course-correcting within Maven’s clinical program design — Manage a caseload of members and engage with them through ongoing messaging, video appointments, and outreach — Adhere to clinical program guidelines and protocols while utilizing motivational interviewing skills and behavior modification techniques to remove barriers, influence sustained behavior change, and promote optimal health outcomes for members — Move fast to assess member knowledge and barriers and provide personalized health education to members across varying ages, backgrounds, cultures, and literacy levels — Collaborate with providers on members’ care teams to translate clinical recommendations into actionable next steps — Lead with data by remotely monitoring member health data and platform activity to identify risks early and follow established protocols and procedures to take appropriate action — Remove barriers to care by coordinating seamlessly across Maven’s digital network, in-person provider networks, and external partners as needed — Embrace a continuous-learning mindset by participating in and leading efforts to improve quality of care and clinical outcomes — Act as a team player by providing coverage to ensure that all members across the Maven platform receive appropriate care and timely responses when needed What You’ll Bring: — 1- 2+ years experience in clinical work as a nurse (RN) with focus on patient education, motivational interviewing, and driving clinical outcomes — Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care (trying to conceive, undergoing fertility treatment) — Training and experience coaching individuals to achieve specific health outcomes (ie, medication management, nutrition and exercise goals, managing blood pressure) — Ability to remain flexible with changes, work efficiently to meet member demand and have a growth mindset — Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes — Experience achieving KPIs relevant to patient outcomes, including but not limited to opt-in rates, follow-up adherence and member satisfaction — Demonstrated ability to quickly learn and adapt to new digital health tools and platforms, with comfort operating in a fast-changing tech environment — Embrace AI tools as part of daily workflows to enhance efficiency and improve member outcomes — Strong telehealth competency, including comfort in conducting phone outreach and video calls — Reliable access to high-speed internet — Health coaching certification (NBC-HWC or ICF) is preferred, not required — Experience in a start-up or fast-paced environment with ability to navigate systems quickly and adapt to change is preferred, not required — Experience coaching across multiple modalities such as video, text/chat, and phone; adapting communication style to fit member need is preferred, not required — Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required Salary and Benefits: The base salary range for this role is $62,000 - $78,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Work Authorization and Location: This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. Benefits That Work For You: Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: — Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics — Whole-self care through wellness partnerships — Hybrid work, in office meals, and work together days — 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) — Annual professional development stipend and access to a personal career coach through Maven for Mavens — 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Equal Opportunity: Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Security: Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. Contact: For general and additional inquiries, please contact us at careers@mavenclinic.com.

• Контроль и сопровождение KWTS: политики веб-фильтрации, антивирусная проверка, антифишинг, SSL/TLS-инспекция, категории URL, контроль типов файлов. • Выявление и устранение обходных маршрутов: прямой доступ в интернет, неучтённые прокси, альтернативные DNS, несанкционированные VPN, мобильные точки доступа.

-Разработка и сопровождение роботов на C#. -Автоматизация SAP через SAP GUI Scripting.

Adyen is looking for a Customer Support Technology Manager to lead support technology systems and teams.

Location: Philippines We are seeking an experienced, high-performing Medical Biller to support a busy, integrated chiropractic and multidisciplinary health practice. While this role may include light administrative support, the core focus is driving the practice’s complete revenue cycle management—from initial insurance verification to claim submission and accounts receivable management. The ideal candidate possesses specialized experience in chiropractic billing workflows, exhibits mastery of ChiroTouch , and seamlessly handles phone communications via Intermedia . You will work in close alignment with a U.S.-based team to maintain optimal billing accuracy and financial performance. Schedule & Daily Focus Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 6:00 PM PST (US Pacific Standard Time) VA's Top 3 Daily Tasks Claims Processing & Submission: Coding, auditing, and submitting clean primary and secondary insurance claims for chiropractic and medical services. Insurance Verification & Pre-Authorizations: Verifying patient benefits, eligibility limits, co-pays, deductibles, and obtaining required care authorizations. Accounts Receivable (A/R) Management: Tracking unpaid or delayed claims, managing denials, posting insurance/patient payments, and working aging reports. Core Responsibilities Full-Cycle Billing Operations: Execute claim submissions, track insurance payments, post explanation of benefits (EOBs), and process patient billing statements. ChiroTouch EMR Management: Maintain clean ledger records, manage billing queues, log authorization details, and verify diagnostic/procedural coding within ChiroTouch . Payer & Phone Communications: Conduct outbound calls to insurance carriers and handle practice phone inquiries using the Intermedia phone system. Denial & Rejection Resolution: Investigate unpaid claims, file timely appeals, resolve billing discrepancies, and reduce overall A/R aging. Administrative Alignment: Coordinate with clinic staff and U.S.-based practice managers to ensure missing documentation or billing authorizations are obtained without care disruption. Requirements Required Qualifications Specialty Billing Background: Proven experience in medical billing with specific expertise supporting Chiropractic practices . Software Requirement (Non-Negotiable): Hands-on proficiency and direct experience using ChiroTouch EMR . Phone System Proficiency: Experience using Intermedia phone systems (or comparable multi-line VOIP software). Revenue Cycle Mastery: Comprehensive knowledge of claims submission, insurance verification, pre-authorization workflows, and accounts receivable management. Communication & Collaboration: Fluent verbal and written English skills; comfortable collaborating directly with a U.S.-based healthcare team. Remote Setup: A private, HIPAA-compliant home office with a reliable computer, high-speed internet, and a clear headset. Preferred Qualifications Integrated Healthcare Experience: Familiarity with billing for multi-disciplinary practices (e.g., Chiropractic, Physical Therapy, Medical/Pain Management). Immediate Availability: Ability to transition quickly into full-time PST schedule operations. Ideal Candidate Profile You are a meticulous chiropractic billing specialist who understands the intricacies of ChiroTouch and insurance claim lifecycles. You take ownership of revenue health, follow up relentlessly on aging accounts, and integrate seamlessly into established team workflows.