Location: New York; United States; San Francisco
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We're looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs' growth across Consumer Brands: the household names that millions of people call, shop with, order from, and fly with every day. That means everyday retail, grocery, CPG, quick-service restaurants, travel, hospitality and airlines. These companies win or lose on customer experience at massive scale, and their customers increasingly expect to talk, not type.
Our ideal candidate is passionate about the transformative possibilities of AI voice technology and eager to act as a strategic partner, helping Fortune 500 and large-scale consumer companies reimagine how they serve, sell to, and sound to their customers.
In this role you will:
- Build and manage a growing portfolio of new accounts across QSR, grocery and retail, CPG, and travel and airlines to help ElevenLabs meet its revenue goals
- Identify opportunities where conversational AI can drive growth, automation, or cost efficiency in both customer facing and internal agentic workflows, such as customer care, qualification and bookings, helpdesk, learning and development, brand voice across marketing and localization and many more.
- Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends like agentic commerce
- Demonstrate expertise, or a strong willingness to learn, about how ElevenLabs' voice technology unlocks value across customer support, virtual agents, in-app assistants, and creative content
- Develop and execute account strategies across the whole buying group (CX and Operations, Digital and Product, Marketing and Brand, Technology), landing with one high-impact use case and expanding across business units, brands, and markets
- Partner closely with Forward Deployed Engineers to solution high impact use cases, manage a successful Proof of Value with end customers, and set up customers to scale successfully in production
- Serve as a trusted advisor, educating clients on generative AI and voice, and help shape the Consumer Brands playbook: ICP, messaging, and references
Requirements
- 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Experience selling to consumer-facing enterprises (QSR, grocery/retail, CPG, travel/hospitality/airlines) is a strong plus
- Proven success closing seven-figure deals and managing complex, multi-stakeholder sales cycles
- Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, marketing and brand), and translating complex technology into business value
- Adept at deeply understanding a customer’s business and unique requirements for success, and translating ElevenLabs’ capabilities into solutions that deliver against their needs
- Proficient in enterprise procurement, security review, and legal processes, with the ability to work autonomously and effectively as a cross functional partner
- Strong executive presence, the ability to build relationships at the C-suite and board level, and willingness to travel frequently and proactively for onsite client visits and conferences
- Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly
- Passion for voice and audio AI and how it can unlock transformative value for customers
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
New York; United States; San Francisco; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required
Location: United Kingdom; Brazil; Ireland; Peru; Costa Rica; Latvia; Argentina; Romania; Cyprus; Portugal; Slovenia; South Africa; Czech Republic; Panama; Estonia; Canada; Hungary; Mexico; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The AI Infrastructure team builds and operates the production systems that power intelligent agents at scale. This team sits at the foundation of the agent platform, ensuring that model inference, orchestration, and execution layers are reliable, observable, and performant under real-world load.
Working closely with the Agent Systems team and broader infrastructure partners, this group owns the core primitives that enable agents to safely operate across internal systems. The environment is high-scale and high-stakes — systems serve millions of users and must meet strict reliability, latency, and correctness standards.
This is a deeply production-oriented team. Engineers here combine strong systems thinking with applied ML infrastructure experience, building in Rust and operating services where performance and failure modes matter.
THE OPPORTUNITY
- Design and build the infrastructure layer powering AI agent systems in production
- Develop high-performance Rust services that handle model inference, orchestration, and execution
- Architect scalable systems capable of supporting millions of users and high request throughput
- Build reliable ML infrastructure and MLOps patterns for model deployment, evaluation, and monitoring
- Define guardrails, observability, and failure handling for agent-driven workflows
- Optimize latency, throughput, and cost across inference and orchestration layers
- Partner closely with the Agent Systems team to translate experimental prototypes into hardened production systems
- Contribute to foundational infrastructure decisions in a high-scale, high-impact environment
WHAT YOU BRING
- 5+ years of experience building and operating high-scale production systems
- Strong proficiency in Rust and systems-level programming
- Deep understanding of distributed systems, reliability engineering, and performance optimization
- Experience operating services serving millions of users or high-throughput workloads
- Familiarity with ML infrastructure, model serving, or MLOps in production environments
- Experience designing observability, monitoring, and failure recovery systems
- Strong collaboration skills working across infrastructure and applied engineering teams
- High ownership mindset in high-stakes production environment
NICE TO HAVES
- Experience building infrastructure for agent-based or LLM-powered systems
- Background in high-performance networking, async systems, or low-latency architectures
- Experience with container orchestration and cloud-native infrastructure
- Familiarity with evaluation frameworks and model performance monitoring at scale
- Experience working in fast-moving 0→1 or platform-building teams
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS:
- Test Engineer
- Location: Valencia
- Reports to: Laboratory Lead and Test Architect
- Employment type: Permanent
- Workplace model: Onsite
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As our Lab Test Engineer, you’ll plan, run, automate and document the lab’s tests across simulation, signal capture, playback and hardware in the loop, so results are repeatable and trusted. ICEYE is building a space-based RF constellation covering 100 MHz to 30 GHz alongside its SAR fleet, and the Experimentation Lab in Valencia is where we develop, simulate and validate that capability. We simulate the constellation and its emitters end to end, capture real signals from real hardware, and generate and play back signals through a channel simulator for end-to-end runs and algorithm validation.
A lab that only its builders can operate becomes shelfware. Specialists will build the simulation, the capture system and the playback chain, and you’ll turn those into tests that run reliably, on schedule, with traceable results. The role covers the full breadth of the lab: setting up hardware, running campaigns, automating procedures, keeping equipment calibrated and inventoried, and producing evidence that engineers and customers can rely on.
You’ll have an early seat in a new lab, with direct influence on how ICEYE builds and proves this capability.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Plan and run tests across all three lab missions: end-to-end simulation runs, emitter capture sessions, playback and channel simulator campaigns, flatsat and receiver tests, and algorithm validation.
- Write procedures and automate them: turn manual setups into scripted, repeatable test sequences, and add them to regression so each software or firmware build is checked.
- Set up and maintain the lab: instruments, SDRs, cabling, fixtures, the screened enclosure and emitter bays, network and compute. Track calibration, configuration and inventory so every result records what produced it.
- Manage test data: keep recordings, run outputs and metadata organised, searchable and backed up, with the provenance to reproduce a result.
- Analyse and report: compare results to expectations and to previous runs, flag regressions and anomalies, write concise test reports, and log issues with the evidence needed to fix them.
- Support campaigns in the field and in the air, customer and partner demonstrations, and the reproduction of on-orbit anomalies on the ground.
- Run the lab safely: RF safety, ESD, equipment handling, access control and the handling rules for controlled material.
WHAT WE’RE LOOKING FOR
Must haves:
- Hands-on test experience in an electronics, RF, space or comparable hardware lab: test setups, procedures, execution and reporting
- Comfort with lab instruments (oscilloscopes, spectrum analysers, signal generators, power supplies) and basic RF practice (connectors, attenuators, cable loss)
- Scripting for test automation and data analysis, typically Python
- An organised and rigorous way of working: you write things down, version them, and can reproduce last month’s result
- Clear written English
Nice to haves:
- Satellite AIT, flatsat or hardware-in-the-loop testing
- SDR experience, RF capture or signal analysis
- Test automation frameworks, CI pipelines, instrument control (SCPI/VISA)
- Test data management, databases, dashboards
- Verification under a formal process (ECSS or similar)
- Experience setting up a lab from scratch: equipment selection, layout, safety, calibration programme
- Spanish, for working with local suppliers and facilities
- Eligibility for national security clearance (an advantage)
What success looks like
- 6 months: lab equipment is inventoried, calibrated and configuration-tracked, and capture and playback sessions run from written procedures, with data stored and findable.
- 12 months: core tests are automated and running in regression, test reports are produced routinely, and you’ve supported the first field campaign.
- 24 months: the lab runs as a service. Other teams book and run tests with your procedures, and results arrive with the evidence attached.
APPLICATION PROCESS
- Application Screening
- TA call
- Hiring Manager call
- Onsite interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Kazakhstan; Armenia; Cyprus; Uzbekistan
Workplace: Remote
🌍 Remote | +8 UTC | Core collaboration hours: 12:00–6:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia’s fintech moment starts here.
About the role:
You’ll define, document, and ship the financial logic behind Salmon’s platform — GL structure, postings, fees, and product accounting — as a Systems Analyst in Accounting & Core Engineering.
What you’ll do:
- Translate financial processes (GL, postings, fees, product rules) into technical specs that development teams build from directly
- Reverse-engineer existing solutions to find gaps and formalize what’s undocumented
- Run implementation from spec to production, with testing, acceptance, and release control alongside finance, product, and IT
What you’ll own:
- Requirements and specs for accounting processes and financial systems, written as user stories development teams can act on directly
- Posting logic, GL structures, and fee mechanics for new and existing products
- Analysis and documentation of systems with incomplete or missing documentation — you establish what exists before defining what needs to change
- Alignment across finance, product, and engineering, including conflicts between business logic and technical constraints
- Testing and acceptance, and every task through to production release
What makes you a strong fit:
- 2–3+ years as a System or Business Analyst, including work with financial systems or financial processes
- Solid understanding of accounting principles, including the general ledger
- Proven decomposition and system analysis skills: you can map complex processes and find what’s missing
- Experience coordinating requirements across multiple teams and stakeholders
- Working knowledge of APIs, queues, and data exchange patterns; you read logs and use data to analyze issues
- English B2 or above
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS:
- Software Engineer, Simulation and Modeling
- Location: Valencia
- Reports to: Reports to: Laboratory Lead & Test Architect
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Software Engineer, Simulation and Modeling, you’ll build the software world the satellites live in (orbits, emitters, signals, truth and scoring) so the whole team can ask “what if” and get a number back. ICEYE is building a space-based RF constellation covering 100 MHz to 30 GHz alongside its SAR fleet, and the Experimentation Lab in Valencia is where we develop, simulate and validate that capability.
Customers and our own engineers ask questions we currently answer by hand-waving: what revisit a cluster gives over an area, how many emitters we detect in a crowded scene, how geolocation accuracy moves with cluster spacing or timing error, and what a next-generation architecture choice buys. The answers need a simulation framework that models the constellation and the emitters end to end, generates the signals each satellite would see, and scores what comes out against a known truth. It doesn’t exist yet. You’ll build it, and it will become a tool used by engineers, analysts and customer-facing staff.
You’ll work daily with the lab, signal processing and ground segment teams, and you’ll have direct influence on how ICEYE builds and proves this capability.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Model the constellation: orbit propagation, cluster geometry, attitude and pointing, antenna beams, access and contact windows, with spacing and timing as swept variables.
- Model the emitters and the theatre: emitters as state machines with real antenna patterns, scan behaviour, modes and duty cycles, placed at order-of-battle density. Start from the lab’s real captures and extend synthetically.
- Generate the signals: propagation and link modelling (path loss, delay, Doppler, ionosphere in the low band) and synthetic I/Q per satellite, at a fidelity the RF hardware and the processing chain can consume.
- Own the truth together with the processing team: a truth ledger of every simulated emission, position and time, kept out of reach of the system under test, plus the association and scoring that turn a run into detection rate, false-alarm rate, geolocation accuracy and latency.
- Drive the hardware together with the RF team: provide the geometry and timing the channel simulator and playback hardware need, so a recorded radar can be heard by three simulated satellites with the right delays and Doppler.
- Make it a platform: versioned scenarios, seeded and reproducible runs, provenance on every result, tests, CI, documentation and an interface that non-authors can use.
- Answer real questions: capacity, revisit and performance studies for the payload, product and sales teams, and architecture trades for future generations.
WHAT WE’RE LOOKING FOR
Must haves:
- Strong software engineering in Python (and ideally a compiled language): clean architecture, version control, testing, code review, packaging
- Experience building a simulation or model of a physical system that others used, and validating it against measurement or real data
- Numerical and scientific computing: NumPy/SciPy or equivalent, vectorisation, performance awareness
- Working knowledge of at least one of orbital mechanics and access computation, RF link budgets and propagation, or signal processing
- Habits that make results reproducible: seeds, configuration management, data provenance
- Clear written and spoken English
Nice to haves:
- Constellation, mission or system-level modeling and simulation (STK, Orekit, GMAT, Basilisk or in-house)
- Radar, EW or emitter modeling; scenario or order-of-battle generation
- TDOA/FDOA/AoA geolocation or estimation theory
- Synthetic I/Q generation, GPU acceleration, or real-time and hardware-in-the-loop interfaces
- Cloud-native deployment, containers, workflow orchestration, and data stores for large runs
- A simulation framework of yours that outlived your involvement in it
- Eligibility for national security clearance (an advantage)
What success looks like:
- 6 months: a first end-to-end scenario (cluster geometry, a handful of emitters, synthetic I/Q per satellite, truth logged, a first score) is used to answer at least one real capacity or performance question.
- 12 months: a reproducible, documented framework runs without you on the team; geometry drives the RF channel simulator; real captures enter scenarios alongside synthetic emitters.
- 24 months: the simulation is part of the end-to-end loop with the flatsat and ground pipeline, runs in regression, and backs performance numbers we put in front of customers.
APPLICATION PROCESS
- Application Screening
- TA call
- Hiring Manager call
- Onsite interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Singapore
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, scaled programs, and product expertise so we expect the scope to evolve and want someone excited to build as it does. You'll design and run the programs - onboarding tracks, lifecycle campaigns, workshops, adoption playbooks - that drive corporate and mid-market customers to activate their core use case and expand into new ones. Everything you build has to scale across a high-volume book, not be custom to one account. You'll need deep product fluency - enough to be the most credible voice in the room on how to use the product well - without ever owning an account or its technical implementation directly. This is a builder role for someone extremely analytical, comfortable running live enablement at scale, and already advanced with AI tools to automate the systems behind it.
Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to:
- Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case
- Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're a product expert on our existing product and you're constantly the first to learn new products coming to market
- Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption
- Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region
- Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases
- Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering)
- Partner with leadership on high-impact initiatives that support the local GTM team and global results
Requirements
- 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book
- Experience with voice AI, TTS, conversational AI, or developer-facing products
- A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more
- You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work
- Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy
- Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward
- Experience managing a high-volume book of business at scale, mid-market or commercial segment
- Language Requirements - Must be fluent in English and Mandarin
Growth Potential
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Growth Roles - Regional Adoption Lead
- Other teams: Account Management, Digital CX or Deployment Strategist
Location
This role is remote out of Singapore
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
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Ищем сильного Security Engineer с практическим опытом защиты инфраструктуры, расследования инцидентов и проектирования архитектуры безопасности. • Опыт в Cybersecurity / Information Security от 3 лет.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
We build
Tempo
, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack.
2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants).
Over the next year, you will help us:
Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes.
Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction.
Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on.
Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors.
Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations.
What You’ll Be Doing:
As a Senior Engineer on Tempo, you will own technical direction on the hardest problems in our roadmap and raise the bar across the team.
Deliver significant technical projects.
Take well-scoped, multi-month initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements. Partner with Staff engineers and the tech lead on broader, cross-team direction.
Own major components of Tempo.
Contribute to and own parts of ingestion, storage, query, and metrics generation. Write and present design docs, participate in design reviews, make sound trade-offs on performance, cost, and complexity, and document the “why” for the team.
Build APIs for humans and agents.
Help shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably.
Contribute to operational excellence.
Own outcomes for the areas you build against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB), and help move the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts.
Collaborate with Product and sibling teams.
Work with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them.
Mentor and support engineers.
Raise the bar through thorough code review, constructive design feedback, and pairing, especially with junior and mid-level engineers.
Participate in on-call
for the services you help build, and contribute to incident response and post-incident learning.
Contribute to open source.
Tempo is OSS. You will engage the community, review external contributions, and contribute to the project in the open.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Example problems you could work on
These are the kinds of projects landing in 2026:
Trace aggregation and higher-density APIs:
extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant.
Autoscaling end-to-end:
customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down.
Agent-scale ingestion and query:
guardrails for bursty, high-cardinality, agent-generated workloads.
Query performance:
new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges.
Rollouts and multi-cell operations:
parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise.
Limits and self-service:
drive customer-facing configuration and observability so escalations trend toward zero.
What Makes You a Great Fit:
Technical ownership.
A track record of delivering complex, multi-month projects that spanned design, delivery, and operations, and of helping the teammates around you grow.
Solid systems experience.
Significant hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar.
Strong software craftsmanship.
You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship.
Strong Go, or a path to it.
We write Tempo in Go. Solid experience in other systems languages (Rust, C, C++) translates well.
Operational mindset.
You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore.
Customer focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
Collaboration and clear writing.
You contribute through design docs, reviews, and shipped code, and you communicate clearly in a fully remote, asynchronous environment.
Bonus Points For:
Experience with tracing, OpenTelemetry, or large-scale observability systems.
Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents).
Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads.
Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes.
Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses.
Open-source contribution or maintainership, and comfort engaging a community in the open.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
How we work
We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our senior engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185.334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
We build
Tempo
, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack.
2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants).
Over the next year, you will help us:
Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes.
Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction.
Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on.
Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors.
Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations.
What You’ll Be Doing:
As a Senior Engineer on Tempo, you will own technical direction on the hardest problems in our roadmap and raise the bar across the team.
Deliver significant technical projects.
Take well-scoped, multi-month initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements. Partner with Staff engineers and the tech lead on broader, cross-team direction.
Own major components of Tempo.
Contribute to and own parts of ingestion, storage, query, and metrics generation. Write and present design docs, participate in design reviews, make sound trade-offs on performance, cost, and complexity, and document the “why” for the team.
Build APIs for humans and agents.
Help shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably.
Contribute to operational excellence.
Own outcomes for the areas you build against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB), and help move the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts.
Collaborate with Product and sibling teams.
Work with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them.
Mentor and support engineers.
Raise the bar through thorough code review, constructive design feedback, and pairing, especially with junior and mid-level engineers.
Participate in on-call
for the services you help build, and contribute to incident response and post-incident learning.
Contribute to open source.
Tempo is OSS. You will engage the community, review external contributions, and contribute to the project in the open.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Example problems you could work on
These are the kinds of projects landing in 2026:
Trace aggregation and higher-density APIs:
extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant.
Autoscaling end-to-end:
customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down.
Agent-scale ingestion and query:
guardrails for bursty, high-cardinality, agent-generated workloads.
Query performance:
new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges.
Rollouts and multi-cell operations:
parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise.
Limits and self-service:
drive customer-facing configuration and observability so escalations trend toward zero.
What Makes You a Great Fit:
Technical ownership.
A track record of delivering complex, multi-month projects that spanned design, delivery, and operations, and of helping the teammates around you grow.
Solid systems experience.
Significant hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar.
Strong software craftsmanship.
You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship.
Strong Go, or a path to it.
We write Tempo in Go. Solid experience in other systems languages (Rust, C, C++) translates well.
Operational mindset.
You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore.
Customer focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
Collaboration and clear writing.
You contribute through design docs, reviews, and shipped code, and you communicate clearly in a fully remote, asynchronous environment.
Bonus Points For:
Experience with tracing, OpenTelemetry, or large-scale observability systems.
Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents).
Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads.
Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes.
Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses.
Open-source contribution or maintainership, and comfort engaging a community in the open.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
How we work
We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our senior engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Zürich, CH
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale.
Key responsibilities
Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person
Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
Handle escalations that need cross-team coordination
Join an on-call rotation for urgent issues outside business hours
Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communicate clearly with users at every technical level
Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base articles
Spot patterns in support requests, surface recurring issues, and flag opportunities to automate
Help streamline onboarding and other high-volume operations as we scale
Contribute to automation efforts
Maintain and improve device management, identity, and access systems
Write scripts (Bash, Python) to automate repetitive tasks
Minimum qualifications
Hands-on IT support experience, ideally in a fast-paced environment
Experience supporting macOS endpoints, and comfortable supporting ChromeOS, iOS, and Android
Experience with Google Workspace administration
Experience with Slack administration, including workspace management, permissions, and troubleshooting
Experience supporting and administering other SaaS tools
Understanding of identity and access fundamentals: SSO, MFA, directory services
Familiarity with MDM fundamentals and endpoint management concepts
Basic scripting (Bash or Python) for automation
Strong troubleshooting skills, with a methodical and persistent approach
Clear communicator who enjoys helping people solve problems
Take ownership of problems and follow through until they're resolved
Preferred qualifications
Familiarity with zero-trust security concepts and endpoint security tooling
Networking basics: DNS, DHCP, VPNs
Experience with IT projects beyond day-to-day support, such as migrations, tool rollouts, or process redesigns
Experience using AI tools to improve personal or team productivity
Interest in developing deeper technical skills and taking on more complex systems administration over time
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote; Ireland; Europe; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
The Payments team owns how ElevenLabs charges customers: billing, usage tracking, pricing and payments across self-serve and enterprise. Everything we do has to be correct, because it underpins the company's revenue and is immediately visible to every customer and team.
We are hiring full stack engineers (backend leaning) to expand and evolve our payments systems. Your responsibilities might include:
- Building and maintaining usage tracking so that requests are metered accurately without impacting latency.
- Leading our migration of enterprise pricing and usage processing, including new stream-processing services for usage events.
- Making it easy for customers to upgrade and pay, including paying through different entities and supporting new payment providers.
- Working with Finance and Tax teams to meet compliance, audit and reporting requirements.
- Enabling pricing and Growth experiments with Growth and product teams.
- Debugging complex customer billing scenarios: piecing together what happened from the customer's experience, logs and code, and fixing the cause.
- Collaborating with Sales, FDEs, Finance and engineers across the company.
Much of this work extends or replaces systems that already exist, so you will scope carefully, plan migrations, and roll changes out without disrupting customers.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development.
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures.
- Strong test design and security fundamentals.
- Care and attention to detail when changing live systems that handle money.
- The ability to learn a large existing system quickly and to debug complex production issues.
Bonus:
- Experience with payment processing providers, or with billing and usage-based pricing systems
- Experience with stream processing or high-throughput event pipelines.
- Experience working with finance, tax or audit requirements.
- Experience with Kubernetes.
LOCATION
Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote; Ireland; Europe; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
Core Platform builds the foundations every other team at ElevenLabs builds on: how users, workspaces and permissions work across our products. Our systems sit on the path of every request and are relied on by millions of users and by enterprise customers, so correctness, security and safe rollout matter as much as speed.
We are hiring full stack engineers (backend leaning) for two focus areas. Depending on the team you join, your responsibilities might include:
Workspaces & User Management (serving external customers)
- Building and improving the building blocks customers touch directly: API keys, login experience, analytics, admin tooling, workspace security and more
- Working closely with Sales, FDEs and customer teams to turn enterprise and self-serve feedback into the right improvements, and helping large customers with complex organisational structures.
- Shipping customer-facing features end to end, from backend services to the admin and settings UI.
Permissions & Resources (serving ElevenLabs engineering teams)
- Designing and building generic resource and permissioning services that product teams use to build features safely and quickly.
- Solving hard, largely greenfield problems at scale, for example how a customer with a million agents assigns and manages access.
- Working across product teams to understand their needs, and driving adoption with changes that don't require every team to rework their code.
In both teams you will:
- Scope work as part of a large existing system: understand what exists, what could go wrong on rollout, whether a migration is needed, and how downstream teams are affected.
- Roll out changes safely and with minimal disruption to existing users, teams or systems.
- Debug and operate what you build, working from customer reports, logs and code.
- Own features from scoping to completion, with the support of experienced engineers who are happy to mentor.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development, with comfort working across the stack where the work needs it.
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures.
- Strong test design and security fundamentals.
- Care and attention to detail when changing live, business-critical systems, and the ability to learn a large existing codebase quickly.
- Comfort with ambiguity: working out what should be built, and prioritising among competing signals.
Bonus:
- Experience with authentication, authorization or permissioning (OAuth, SSO/SCIM, RBAC or similar).
- Experience with Kubernetes.
- Experience building internal platforms or services used by other engineering teams.
LOCATION
Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
KEY RESPONSIBILITIES:
Communication & Stakeholder Management:
- Act as the vital bridge between technical data architecture and business-focused enterprise treasury operations, translating complex data findings into clear, non-technical insights.
- Proactively communicate with cross-regional teams (finance, engineering, and global treasury) across multiple time zones, ensuring alignment on data definitions, reporting requirements, and project timelines.
- Draft clear, concise documentation for data pipelines, dashboard usage, and reporting metrics to ensure global teams can easily understand and leverage your tools.
- Present analytical findings and AI/ML capabilities confidently to both the Manager and broader global stakeholders.
Data Modeling & Technical Execution:
- Take technical requirements translated by the Manager and develop robust data pipelines and models to support treasury operations.
- Extract, transform, and load (ETL/ELT) complex datasets using modern tech stacks including dbt, Google BigQuery, and Snowflake.
- Ensure data architecture is scalable, reliable, and optimized for rapid querying and analysis.
Reporting, BI & Visualization:
- Design, build, and maintain automated, user-friendly treasury dashboards and reports using Looker/Tableau/Power BI (or similar tools).
- Ensure all reports are highly accurate, timely, and aligned with broader business OKRs.
- Uncover and visualize key trends across all treasury domains to support senior stakeholders.
AI & Advanced Analytics Initiatives:
- Explore and implement AI, machine learning, and predictive analytics to improve treasury insights.
- Drive continuous improvement by evaluating new tools and methodologies to keep the team’s tech stack at the cutting edge.
QUALIFICATIONS:
- Education: Bachelor’s degree in Data Science, Computer Science, Mathematics, Finance, or a related quantitative field (Not Mandatory).
- Experience:
- 2–4 years of experience in data analytics, data engineering, or business intelligence, preferably within a fintech, banking, payments, or financial services company.
- Proven track record of working collaboratively and communicating effectively in distributed or cross-regional teams.
- Technical Skills:
- Advanced proficiency in SQL and cloud data warehousing (specifically BigQuery and Snowflake).
- Hands-on experience with data transformation tools (dbt).
- Strong expertise in building dashboards and visualizations in Looker.
- Bonus: Practical experience or strong familiarity with integrating AI/ML models or leveraging Python/R for predictive analytics.
KEY COMPETENCIES:
- Exceptional Communicator: Strong written and verbal communication skills; able to distill complex, technical data into clear narratives for diverse, global audiences.
- Technical Agility: Deep understanding of the modern big data tech stack with an appetite for adopting new technologies, particularly in the AI space.
- Collaboration & Teamwork: Thrives in a globally distributed environment, working seamlessly with diverse teams across borders and cultures.
- Analytical Problem-Solving: Highly skilled at diving into complex, messy data to extract clean, reliable, and actionable insights.
- Execution-Oriented: Ability to take high-level objectives and technical tasks delegated by the Manager and deliver scalable solutions efficiently.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Zagreb
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
We're looking for an IT Solutions Engineer who thinks like a systems builder - someone who doesn't just run internal infrastructure, but engineers it away where it shouldn't need a human at some point. This is a build-focused role on our IT Operations team. As we scale past 600 employees, our biggest lever is no longer closing tickets faster - it's removing the work that generates them.
You'll own the automation and integration layer that connects our identity, HR, device, and SaaS-governance systems, so that provisioning, deprovisioning, and access lifecycle events happen reliably and automatically instead of by hand. You'll pair closely with our Solutions Engineer, help set the technical standard for how automations are built and documented, and work cross-functionally with Security, People Ops, and DevOps to design end-to-end solutions rather than point fixes.
A DevOps and API background is exactly what this role is built around: you're comfortable reading API docs, wiring 2-3 systems together, scripting from scratch when a no-code tool won't cut it, and thinking about reliability, edge cases, and security from the first line. Above all, you're curious - about the systems you build, the people who depend on them, and how your engineering decisions impact the business.
What You'll Do
Build the access lifecycle automation layer:
Own the design, build, and maintenance of automated provisioning and deprovisioning across our top applications by ticket volume. Implement birthright roles for our highest-volume employee profiles and HiBob-driven trigger events (joiners, movers, leavers) that flow through to downstream systems without manual intervention.
Integrate our core systems:
Build and maintain the integrations that tie HiBob → JumpCloud → Tequipy (and Google Workspace, Slack, Notion, and the wider SaaS estate) into one coherent, event-driven lifecycle. Use REST APIs, SCIM, and our self-hosted n8n instance to create complex, reliable workflows.
Manage identity and access at the backend:
Configure and debug SSO/SCIM and SAML flows in JumpCloud as our Identity Provider. Own SSO app integrations end to end, troubleshoot complex provisioning and authentication issues, and keep access governance clean and auditable.
Deliver the Security controls programme:
Build the automations behind our security and compliance initiatives - local admin removal, least-privilege enforcement - contributing directly to DORA, ISO 27001, and SOC 2 efforts. Security is embedded in every config and every script, not bolted on afterward.
Administer and optimize business-critical platforms:
Manage the technical backend of Jira Service Management as our ITSM platform - configuring workflows, request types, forms, and automations to streamline internal processes - alongside the wider Atlassian Suite, Slack, and Notion.
Own endpoint automation:
Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints (via Apple Business Manager), handling software deployment and OS-level configuration at scale.
Drive SaaS and budget optimization:
Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities, and implement the technical changes that reclaim them (e.g. license reclamation flows).
Document everything you build:
Proactively create and maintain technical documentation configs, automation flows, API maps - so that what you build can be run, understood, and extended by the rest of the team. Reliable, documented, alerted workflows are the standard, not the exception.
Lead technical projects:
Lead smaller technical projects end to end a new SSO app integration, a JSM form build-out, a new integration between systems - owning them from requirement to delivery, and providing technical guidance to the team as you go.
Who You Are
At least
3 years in IT support
, systems administration, or IT/DevOps engineering, with hands-on expertise across Windows and macOS environments.
Strong IAM experience: JumpCloud (or a comparable IdP) for SSO, SCIM, and SAML - including configuring integrations and debugging complex provisioning and authentication issues.
Strong MDM / UEM experience: endpoint management via JumpCloud MDM (or Intune / Jamf), including profiles and scripts for zero-touch deployment.
An automation-first mindset with real scripting skills - PowerShell, Bash, Python, or similar - to build reliable, scalable solutions from scratch, not just wire up templates.
API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM). Experience with n8n or a comparable automation/iPaaS platform.
Proficiency administering Google Workspace (or M365) and experience with ITSM tools - ideally Jira Service Management (workflows, request types, automations).
Clear, concise communication in English across technical and non-technical audiences - able to explain configs and tradeoffs to Security, People, and Engineering alike.
Advanced use of AI tools to accelerate troubleshooting, draft automations, and continuously raise the bar on operational efficiency.
Strong Plus
Familiarity with security frameworks (ISO 27001, DORA, SOC 2) and SaaS governance / management tooling.
Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar).
Experience in high-growth, modern infrastructure environments.
ITIL 4 Foundation and JumpCloud Core Certification (or willingness to certify).
What We Offer
As a growing fintech with ambitious goals, we offer you the chance to make a real impact on the infrastructure that powers Finom's teams and products. You'll work with genuine ownership, autonomy, and the freedom to shape how we build and operate our internal systems.
This is a role for a curious builder - someone who wants the internal platform to be a product, engineered to be reliable, automated, and secure by design. If the idea of deleting an entire category of manual work by building the right integration is what gets you out of bed, this is your team.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Zagreb
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after.
You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better.
About You
You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item.
You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over.
What You'll Do
Delivering Excellent Internal Support:
You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting.
Troubleshooting Windows and macOS Devices:
You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried.
Supporting Identity, Access, and the Employee Lifecycle:
You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices.
Administering Everyday Platforms:
You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use.
Improving How We Work:
You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records.
Who You Are
2+ years in IT support, service desk, or a similar user-facing technical role
Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity
A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure
Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs
Working knowledge of Google Workspace or M365 user administration
Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues
Good written documentation habits: clear ticket notes and knowledge base articles
Fluent English, written and spoken
Nice to Have
Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work
Confident use of AI tools to speed up troubleshooting and documentation
Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii
Experience with meeting room and AV setups (Google Meet or Zoom Rooms)
Experience in a fast-growing or regulated company
What We Offer
A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Athens
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
We're looking for an IT Solutions Engineer who thinks like a systems builder - someone who doesn't just run internal infrastructure, but engineers it away where it shouldn't need a human at some point. This is a build-focused role on our IT Operations team. As we scale past 600 employees, our biggest lever is no longer closing tickets faster - it's removing the work that generates them.
You'll own the automation and integration layer that connects our identity, HR, device, and SaaS-governance systems, so that provisioning, deprovisioning, and access lifecycle events happen reliably and automatically instead of by hand. You'll pair closely with our Solutions Engineer, help set the technical standard for how automations are built and documented, and work cross-functionally with Security, People Ops, and DevOps to design end-to-end solutions rather than point fixes.
A DevOps and API background is exactly what this role is built around: you're comfortable reading API docs, wiring 2-3 systems together, scripting from scratch when a no-code tool won't cut it, and thinking about reliability, edge cases, and security from the first line. Above all, you're curious - about the systems you build, the people who depend on them, and how your engineering decisions impact the business.
What You'll Do
Build the access lifecycle automation layer:
Own the design, build, and maintenance of automated provisioning and deprovisioning across our top applications by ticket volume. Implement birthright roles for our highest-volume employee profiles and HiBob-driven trigger events (joiners, movers, leavers) that flow through to downstream systems without manual intervention.
Integrate our core systems:
Build and maintain the integrations that tie HiBob → JumpCloud → Tequipy (and Google Workspace, Slack, Notion, and the wider SaaS estate) into one coherent, event-driven lifecycle. Use REST APIs, SCIM, and our self-hosted n8n instance to create complex, reliable workflows.
Manage identity and access at the backend:
Configure and debug SSO/SCIM and SAML flows in JumpCloud as our Identity Provider. Own SSO app integrations end to end, troubleshoot complex provisioning and authentication issues, and keep access governance clean and auditable.
Deliver the Security controls programme:
Build the automations behind our security and compliance initiatives - local admin removal, least-privilege enforcement - contributing directly to DORA, ISO 27001, and SOC 2 efforts. Security is embedded in every config and every script, not bolted on afterward.
Administer and optimize business-critical platforms:
Manage the technical backend of Jira Service Management as our ITSM platform - configuring workflows, request types, forms, and automations to streamline internal processes - alongside the wider Atlassian Suite, Slack, and Notion.
Own endpoint automation:
Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints (via Apple Business Manager), handling software deployment and OS-level configuration at scale.
Drive SaaS and budget optimization:
Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities, and implement the technical changes that reclaim them (e.g. license reclamation flows).
Document everything you build:
Proactively create and maintain technical documentation configs, automation flows, API maps - so that what you build can be run, understood, and extended by the rest of the team. Reliable, documented, alerted workflows are the standard, not the exception.
Lead technical projects:
Lead smaller technical projects end to end a new SSO app integration, a JSM form build-out, a new integration between systems - owning them from requirement to delivery, and providing technical guidance to the team as you go.
Who You Are
At least
3 years in IT support
, systems administration, or IT/DevOps engineering, with hands-on expertise across Windows and macOS environments.
Strong IAM experience: JumpCloud (or a comparable IdP) for SSO, SCIM, and SAML - including configuring integrations and debugging complex provisioning and authentication issues.
Strong MDM / UEM experience: endpoint management via JumpCloud MDM (or Intune / Jamf), including profiles and scripts for zero-touch deployment.
An automation-first mindset with real scripting skills - PowerShell, Bash, Python, or similar - to build reliable, scalable solutions from scratch, not just wire up templates.
API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM). Experience with n8n or a comparable automation/iPaaS platform.
Proficiency administering Google Workspace (or M365) and experience with ITSM tools - ideally Jira Service Management (workflows, request types, automations).
Clear, concise communication in English across technical and non-technical audiences - able to explain configs and tradeoffs to Security, People, and Engineering alike.
Advanced use of AI tools to accelerate troubleshooting, draft automations, and continuously raise the bar on operational efficiency.
Strong Plus
Familiarity with security frameworks (ISO 27001, DORA, SOC 2) and SaaS governance / management tooling.
Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar).
Experience in high-growth, modern infrastructure environments.
ITIL 4 Foundation and JumpCloud Core Certification (or willingness to certify).
What We Offer
As a growing fintech with ambitious goals, we offer you the chance to make a real impact on the infrastructure that powers Finom's teams and products. You'll work with genuine ownership, autonomy, and the freedom to shape how we build and operate our internal systems.
This is a role for a curious builder - someone who wants the internal platform to be a product, engineered to be reliable, automated, and secure by design. If the idea of deleting an entire category of manual work by building the right integration is what gets you out of bed, this is your team.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Athens
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after.
You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better.
About You
You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item.
You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over.
What You'll Do
Delivering Excellent Internal Support:
You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting.
Troubleshooting Windows and macOS Devices:
You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried.
Supporting Identity, Access, and the Employee Lifecycle:
You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices.
Administering Everyday Platforms:
You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use.
Improving How We Work:
You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records.
Who You Are
2+ years in IT support, service desk, or a similar user-facing technical role
Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity
A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure
Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs
Working knowledge of Google Workspace or M365 user administration
Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues
Good written documentation habits: clear ticket notes and knowledge base articles
Fluent English, written and spoken
Nice to Have
Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work
Confident use of AI tools to speed up troubleshooting and documentation
Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii
Experience with meeting room and AV setups (Google Meet or Zoom Rooms)
Experience in a fast-growing or regulated company
What We Offer
A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Belgrade
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
We're looking for an IT Solutions Engineer who thinks like a systems builder - someone who doesn't just run internal infrastructure, but engineers it away where it shouldn't need a human at some point. This is a build-focused role on our IT Operations team. As we scale past 600 employees, our biggest lever is no longer closing tickets faster - it's removing the work that generates them.
You'll own the automation and integration layer that connects our identity, HR, device, and SaaS-governance systems, so that provisioning, deprovisioning, and access lifecycle events happen reliably and automatically instead of by hand. You'll pair closely with our Solutions Engineer, help set the technical standard for how automations are built and documented, and work cross-functionally with Security, People Ops, and DevOps to design end-to-end solutions rather than point fixes.
A DevOps and API background is exactly what this role is built around: you're comfortable reading API docs, wiring 2-3 systems together, scripting from scratch when a no-code tool won't cut it, and thinking about reliability, edge cases, and security from the first line. Above all, you're curious - about the systems you build, the people who depend on them, and how your engineering decisions impact the business.
What You'll Do
Build the access lifecycle automation layer:
Own the design, build, and maintenance of automated provisioning and deprovisioning across our top applications by ticket volume. Implement birthright roles for our highest-volume employee profiles and HiBob-driven trigger events (joiners, movers, leavers) that flow through to downstream systems without manual intervention.
Integrate our core systems:
Build and maintain the integrations that tie HiBob → JumpCloud → Tequipy (and Google Workspace, Slack, Notion, and the wider SaaS estate) into one coherent, event-driven lifecycle. Use REST APIs, SCIM, and our self-hosted n8n instance to create complex, reliable workflows.
Manage identity and access at the backend:
Configure and debug SSO/SCIM and SAML flows in JumpCloud as our Identity Provider. Own SSO app integrations end to end, troubleshoot complex provisioning and authentication issues, and keep access governance clean and auditable.
Deliver the Security controls programme:
Build the automations behind our security and compliance initiatives - local admin removal, least-privilege enforcement - contributing directly to DORA, ISO 27001, and SOC 2 efforts. Security is embedded in every config and every script, not bolted on afterward.
Administer and optimize business-critical platforms:
Manage the technical backend of Jira Service Management as our ITSM platform - configuring workflows, request types, forms, and automations to streamline internal processes - alongside the wider Atlassian Suite, Slack, and Notion.
Own endpoint automation:
Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints (via Apple Business Manager), handling software deployment and OS-level configuration at scale.
Drive SaaS and budget optimization:
Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities, and implement the technical changes that reclaim them (e.g. license reclamation flows).
Document everything you build:
Proactively create and maintain technical documentation configs, automation flows, API maps - so that what you build can be run, understood, and extended by the rest of the team. Reliable, documented, alerted workflows are the standard, not the exception.
Lead technical projects:
Lead smaller technical projects end to end a new SSO app integration, a JSM form build-out, a new integration between systems - owning them from requirement to delivery, and providing technical guidance to the team as you go.
Who You Are
At least
3 years in IT support
, systems administration, or IT/DevOps engineering, with hands-on expertise across Windows and macOS environments.
Strong IAM experience: JumpCloud (or a comparable IdP) for SSO, SCIM, and SAML - including configuring integrations and debugging complex provisioning and authentication issues.
Strong MDM / UEM experience: endpoint management via JumpCloud MDM (or Intune / Jamf), including profiles and scripts for zero-touch deployment.
An automation-first mindset with real scripting skills - PowerShell, Bash, Python, or similar - to build reliable, scalable solutions from scratch, not just wire up templates.
API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM). Experience with n8n or a comparable automation/iPaaS platform.
Proficiency administering Google Workspace (or M365) and experience with ITSM tools - ideally Jira Service Management (workflows, request types, automations).
Clear, concise communication in English across technical and non-technical audiences - able to explain configs and tradeoffs to Security, People, and Engineering alike.
Advanced use of AI tools to accelerate troubleshooting, draft automations, and continuously raise the bar on operational efficiency.
Strong Plus
Familiarity with security frameworks (ISO 27001, DORA, SOC 2) and SaaS governance / management tooling.
Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar).
Experience in high-growth, modern infrastructure environments.
ITIL 4 Foundation and JumpCloud Core Certification (or willingness to certify).
What We Offer
As a growing fintech with ambitious goals, we offer you the chance to make a real impact on the infrastructure that powers Finom's teams and products. You'll work with genuine ownership, autonomy, and the freedom to shape how we build and operate our internal systems.
This is a role for a curious builder - someone who wants the internal platform to be a product, engineered to be reliable, automated, and secure by design. If the idea of deleting an entire category of manual work by building the right integration is what gets you out of bed, this is your team.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
УдалённоseniorUnited Kingdom; Brazil; Ireland; Peru; Costa Rica; Latvia; Argentina; Romania; Cyprus; Portugal; Slovenia; South Africa; Czech Republic; Panama; Estonia; Canada; Hungary; Mexico; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ОфисValencia
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УдалённоSingapore
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УдалённоRemote; Ireland; Europe; United States; Poland; United Kingdom
УдалённоRemote; Ireland; Europe; United States; Poland; United Kingdom
ОфисLondon; Proactively communicate with cross-regional teams (finance, engineering, and global treasury) across multiple time zones, ensuring alignment on data definitions, reporting requirements, and project timelines