Location: Metn, Lebanon
Role Overview
At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers.
We are looking for an
HR Officer
to support the day-to-day delivery of HR services for Toters Fresh and Trade warehouse employees.
This role will support recruitment coordination, onboarding and offboarding, employee documentation, workforce system updates, attendance and payroll inputs, and employee queries. It is suited to an organized and proactive HR professional who can manage a high volume of recurring tasks accurately, provide responsive employee support, and ensure that established processes are followed across warehouse locations.
Key Responsibilities
Recruitment & Staffing Coordination
Coordinate recruitment activities for warehouse roles, including candidate screening, interview scheduling, candidate communication, recruitment events, and maintenance of hiring trackers.
Follow up with hiring managers and candidates to keep recruitment steps moving and help ensure selected candidates are ready to join on the agreed date.
Support referral and other approved recruitment initiatives and maintain accurate records of candidate progress and recruitment outcomes.
Onboarding, Offboarding & Employee Documentation
Collect and check required onboarding documents, coordinate joining formalities, and ensure employee records and system setup are completed in line with established procedures.
Follow up on missing documents and NSSF-related information with employees and relevant stakeholders, escalating delays or gaps that could affect compliance or payroll.
Coordinate offboarding documentation, employee status updates, and transfers between warehouse branches, ensuring records are updated accurately and on time.
HR Systems, Attendance & Payroll Inputs
Maintain accurate employee data in the applicable HR and workforce management systems, including Upthyme for warehouse workforce administration.
Collect, verify, and coordinate attendance, overtime, leave, time deviations, and other payroll-related inputs with warehouse managers before submission deadlines.
Flag data errors, system discrepancies, missing approvals, and unusual timekeeping records, and follow through with the relevant teams until resolved.
Employee Support & HR Administration
Respond to routine employee questions and direct complex or sensitive matters to the appropriate HRBP or senior HR colleague.
Support the administration of probation reviews, employee communications, performance documentation, and approved recognition or engagement initiatives.
Maintain orderly and confidential employee files and ensure employee transactions are processed only with the required approvals and supporting documents.
Reporting & Process Follow-up
Update trackers relating to recruitment, onboarding, offboarding, employee documents, attendance exceptions, and other routine HR activities.
Prepare accurate periodic reports and summaries, highlighting outstanding actions, recurring errors, and items requiring manager follow-up.
Follow approved SOPs and checklists, meet recurring deadlines, and suggest practical improvements where a process is unclear or inefficient.
What We're Looking For
1 to 3 years of experience in HR, HR operations, recruitment coordination, or a related administrative role.
Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
Experience in a high-volume or operational environment is an advantage.
Basic understanding of employee lifecycle processes, employee documentation, attendance, and payroll inputs.
Comfortable using HRIS or workforce management systems; experience with Excel and data tracking is important.
Awareness of Lebanese employment documentation and NSSF processes, or willingness to learn these quickly.
Strong attention to detail, organization, and follow-through, with the ability to handle recurring deadlines.
Clear communication skills, a service-oriented approach, discretion, and the ability to work effectively with employees and operational managers.
What Sets This Role Apart
Direct exposure to the employee experience across a large and growing warehouse network.
An opportunity to develop broad HR operations skills, from recruitment and onboarding to employee support and workforce data.
A practical role where accuracy, responsiveness, and follow-through make a visible difference to operations.
The opportunity to grow within a developing HR function and take increasing ownership over time.
Location: Bangalore, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
You Will
Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more
Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more
Develop and expand our portfolio to support most popular Cloud apps (200+)
Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.
About Us
At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
We genuinely care
We do not waste time on manual or mundane task
We have a fun environment
We own it
We are experts on what we do
We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
- Best Relationship- Winter 2024
- Leader Americas Winter 2024
- Best Results - Winter 2024
- Best Usability - Winter 2024
About the Role
We are looking for a creative, detail-oriented Graphic & Video Production Specialist for a 3 to 6-month contract engagement. In this role, you will help elevate our brand visuals and digital storytelling across our website, social media, product explainers, and marketing campaigns.
This role is ideal for a skilled intern or junior-to-mid creative professional eager to build high-impact multimedia assets for an established B2B SaaS brand.
Roles and Responsibilities
Video Production & Editing:
Edit short-form and long-form video content, including SaaS product demos, customer testimonials, feature releases, and webinar recordings.
Add motion graphics, kinetic typography, lower thirds, animations, and sound design to make technical B2B topics engaging and easy to understand.
Repurpose existing video assets into bite-sized clips for LinkedIn, YouTube
Utilize modern AI tools to generate, compose, and edit to produce the final output (mandatory)
Graphic Design & Branding:
Design visual assets for digital marketing: social media banners, blog headers, email newsletters, and digital ad sets.
Create high-quality collateral such as sales one-pagers, whitepaper layouts, presentation pitch decks, and infographics.
Maintain and uphold DBSync’s brand guidelines across all produced creative assets.
Work closely with the marketing and product teams to translate technical specs and scripts into clear storyboards and visual concepts.
Manage project timelines to deliver high-quality assets within agreed sprint cycles.
Skills and Qualifications:
Prior internship, freelance, or contract experience in graphic design and video editing (B2B, tech, or agency experience is a plus).
Excellent knowledge of AI tools and video generation (Claude Code, ChatGPT Codex, etc). Using the AI skills, plugins, and connectors to create and scale video production.
Software Proficiency:
Video/Motion: Adobe Premiere Pro, After Effects,
Veed.io
, or similar video editing tools.
Graphic Design: Adobe Illustrator, Photoshop, and/or Figma / Canva.
AI tools: Claude Code, HeyGen, ElevenLabs, HyperFrames, or similar AI video generation/editing tools (Mandatory)
Portfolio: A portfolio or reel showcasing video editing, motion design, and graphic design samples is required.
Skills:
Solid understanding of layout, typography, color theory, and composition.
Basic audio editing and cleanup skills (noise reduction, leveling, background music integration).
Ability to translate abstract or technical SaaS integration concepts into clean, accessible visuals.
Work Style: Self-starter with good communication skills, receptive to creative feedback, and able to work independently in a remote environment.un a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation.
Location:
Bangalore (Remote)
Shift Timings:
U.K. Shift (1:30 PM IST - 10:30 PM IST)
For more information about DBSync, visit
www.mydbsync.com.
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Location: Philippines
About the Role
We are seeking a detail-oriented, multi-talented
Medical Receptionist & Data Migration Specialist
to assist our practice with a critical EHR transition while providing daily administrative and patient phone support.
In this dual-capability role, you will be responsible for manually transferring, verifying, and organizing patient health records from
Elation Health
into
Dakota Health
. Simultaneously, you will support front-office operations by handling inbound and outbound patient calls, scheduling appointments, and managing daily practice administrative tasks.
Requirements
Key Responsibilities
1. Manual EHR Data Migration & Record Management
Accurately transfer patient demographics, medical histories, medication lists, allergies, immunizations, and clinical notes from
Elation Health
into
Dakota Health
.
Perform quality checks on migrated charts to ensure 100% data accuracy, completeness, and proper document categorizing.
Audit transferred records against source files to resolve missing information or duplicate entries.
2. Patient Communications & Reception Support
Answer inbound patient phone calls with a clear, professional, and welcoming telephone demeanor.
Handle appointment scheduling, reschedules, cancellations, and visit confirmations directly within the EHR.
Triage patient inquiries, collect basic demographic/insurance updates, and route clinical messages appropriately to providers.
3. General Administrative Operations
Monitor central practice email inboxes and digital faxes, filing incoming documents into the appropriate patient charts.
Assist with patient onboarding, intake form processing, and registration setup.
Support daily practice administrative needs during downtime between calls and migration tasks.
Qualifications & Requirements
EHR Experience:
Direct experience with
Elation Health
and/or
Dakota Health
(or demonstrated agility manually migrating clinical data between modern EHR systems).
Front-Office Skills:
Proven background as a Medical Receptionist handling phone calls, patient scheduling, and administrative workflows in a U.S. medical practice.
Data Accuracy & Focus:
Exceptional attention to detail and high accuracy standards when performing repetitive data entry and chart audits.
Communication:
Clear, articulate spoken English with strong telephone presence and customer service orientation.
Technical Agility:
High computer literacy with the ability to toggle seamlessly between EHR platforms, spreadsheet tracking logs, and cloud VOIP phone systems.
Location: United States
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Out client is looking for someone who has experience in
UGC, talent acquisition, influencer marketing, or creator management within DTC/e-commerce
and understands what makes content good enough to perform in paid ads.
Responsibilities
Finding and recruiting strong UGC creators across multiple platforms
Posting creator opportunities and sourcing talent consistently
Communicating with creators and managing relationships
Reviewing creators and filtering out low-quality talent/content
Judging which creators are a strong fit for our brand and ads
Organizing and managing the entire UGC content pipeline from outreach to final delivery
Keeping creator content, communication, and deliverables organized
Requirements
Experience in UGC, talent acquisition, influencer marketing, or creator management
Experience specifically within DTC or eCommerce brands
Strong understanding of what makes creator content effective for paid ads
Experience managing creators with a focus on content performance and ad results, not just creator relationships
Comfortable with high-volume creator outreach and sourcing
Ability to evaluate creators and reject weak/low-quality candidates
Strong pipeline and project management skills, from outreach through content delivery
Experience with creator/talent pipeline management and ensuring deliverables are completed on time
Benefits
Fully remote.
Competitive Salary
Location: Colombia
We're looking for a detail-oriented Operations Team Member to support the day-to-day administrative, leasing, compliance, and reporting functions across multiple manufactured housing communities in the U.S. This is an execution-focused role — you'll be the back-office engine that keeps leasing, billing, maintenance tracking, and reporting accurate and on time for our onsite Community Managers.
If you thrive on process, love clean data, and get things done right the first time, this role is for you.
Core Responsibilities
Leasing & Resident Administration
Enter and maintain leases, renewals, move-ins, and move-outs in Rent Manager
Upload and organize resident documents (IDs, income proof, applications, agreements)
Track lease expirations and flag renewals in advance
Process resident info sheets and verify completeness
Background Checks & Compliance
Run and track background & credit checks
Record approvals/denials per Fair Housing guidelines
Maintain audit-ready resident files
Support compliance with HUD, state, and park-level rules
Charges, Billing & Collections Support
Post rent, utilities, late fees, and one-time charges accurately
Assist with water, sewer, trash, and power billing setups
Identify and flag NSFs, delinquencies, and discrepancies
Coordinate with accounting on corrections and reconciliations
Maintenance & Work Order Support
Create and update work orders in Rent Manager
Track status and follow up with Community Managers
Upload invoices, notes, and before/after photos
Help ensure maintenance hours are logged correctly
Reporting & Data Accuracy
Prepare weekly/monthly reports (occupancy, delinquencies, move-ins/outs, leasing pipeline)
Validate data accuracy across Rent Manager and Google Sheets
Proactively flag exceptions, trends, and risks
Communication & Coordination
Serve as back-office support for onsite Community Managers
Communicate clearly via Slack and email
Escalate issues with context and documentation
What Success Looks Like (KPIs)
Data accuracy rate ≥ 99%
Lease processing turnaround ≤ 24 hours
Background checks completed same business day
Near-zero billing error rate
100% on-time reporting
Slack responsiveness within agreed SLA
Requirements
2+ years of experience in real estate back-office, property management, or operations
Prior experience supporting U.S.-based clients preferred
Strong proficiency in Rent Manager (or demonstrated ability to learn fast)
Comfortable with Google Sheets, Docs, and Drive (intermediate to advanced)
Working knowledge of U.S. leasing, billing, and compliance concepts
Extremely detail-oriented, organized, and process-driven
High integrity when handling confidential data
Calm under pressure and comfortable supporting multiple communities at once
Bilingual (English/Spanish) strongly preferred
Location: Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; New Delhi, India
Job Summary
We are seeking a highly skilled
IBM Watson AIOps / IBM Netcool Operations Insight (NOI) Consultant/Developer
with hands-on experience in designing, customizing, and implementing enterprise event management and AIOps solutions. The ideal candidate will be responsible for developing customized solutions based on customer requirements, implementing automation, and creating Netcool Impact policies to support advanced event correlation and scenario-based event processing.
The successful candidate should possess strong technical expertise in IBM Watson AIOps, Netcool Operations Insight, Netcool Impact, OMNIbus, event integration, and automation, along with excellent problem-solving and customer engagement skills.
Key Responsibilities
Design, develop, and implement IBM Watson AIOps and IBM Netcool Operations Insight (NOI) solutions.
Analyze customer requirements and translate them into scalable technical solutions.
Customize IBM Watson AIOps and NOI components to meet customer-specific operational requirements.
Develop and maintain Netcool Impact policies for:
Event enrichment
Event correlation
Event suppression
Event automation
Scenario-based event processing
Business logic implementation
Create policy-driven workflows to reduce alert noise and improve operational efficiency.
Integrate IBM NOI with monitoring tools and third-party systems using REST APIs, JDBC, SNMP, Webhooks, Kafka, or other supported interfaces.
Configure and customize IBM Netcool OMNIbus ObjectServer and probes.
Develop automation workflows using IBM Watson AIOps Event Manager.
Perform event mapping, event normalization, and event enrichment.
Implement topology-aware event correlation where applicable.
Develop dashboards, reports, and operational views.
Troubleshoot and resolve issues related to IBM Watson AIOps and NOI components.
Optimize system performance and improve event processing efficiency.
Prepare technical documentation, solution designs, implementation guides, and operational runbooks.
Provide technical support during implementation, testing, and production rollout.
Work closely with customers, architects, and support teams throughout the project lifecycle.
Requirements
Required Technical Skills
IBM Technologies
IBM Watson AIOps
IBM Netcool Operations Insight (NOI)
IBM Netcool Impact
IBM Netcool OMNIbus
IBM Event Manager
IBM Agile Service Manager (ASM)
IBM Cloud Pak for AIOps (preferred)
Development Skills
Netcool Impact Policy Development
JavaScript (Impact Policies)
SQL
REST APIs
XML / JSON
Shell Scripting (Linux)
Python (preferred)
Integration Skills
SNMP
Web Services
REST API Integration
JDBC
Kafka
Webhooks
Message Queues
Infrastructure Knowledge
Linux Administration
Red Hat OpenShift
Docker / Kubernetes
Networking Fundamentals
TCP/IP
SSL Certificates
Required Experience
5+ years of experience with IBM Netcool products.
3+ years of experience with IBM Watson AIOps or IBM Cloud Pak for AIOps.
Proven experience developing Netcool Impact policies.
Experience implementing event correlation and event automation solutions.
Experience integrating enterprise monitoring platforms into IBM NOI.
Strong troubleshooting and debugging skills.
Experience working in production support environments.
Experience with customer-facing solution implementation projects.
Preferred Qualifications
IBM Watson AIOps Certification.
IBM Netcool Certification.
Experience with OpenShift and Kubernetes.
Experience integrating ServiceNow, Maximo, or enterprise ITSM platforms.
Knowledge of DevOps, CI/CD, and automation tools.
Familiarity with AI-driven event analytics and anomaly detection.
Soft Skills
Excellent analytical and problem-solving skills.
Strong verbal and written communication.
Ability to work independently and as part of a team.
Customer-focused approach with strong stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
Education
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
Equivalent industry experience will also be considered.
Preferred Candidate Profile
The ideal candidate should have deep expertise in IBM Watson AIOps and Netcool technologies, with a proven ability to develop customized solutions and Netcool Impact policies that automate event management, reduce operational noise, and address complex customer requirements. Experience in designing scenario-based event correlation and automation workflows within enterprise environments is highly desirable.
Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; New Delhi, India
Job Summary
We are seeking an experienced
IBM Cognos Analytics Developer
to design, develop, and maintain enterprise reports, dashboards, and analytics solutions using IBM Cognos Analytics. The ideal candidate will have strong expertise in developing complex reports and interactive dashboards based on customer requirements, working with data models and cubes, and integrating Cognos content with IBM Maximo Application Suite (MAS) and 3D Dashboard solutions.
The successful candidate will be responsible for delivering high-quality business intelligence solutions that enable data-driven decision-making through advanced reporting, analytics, and visualization.
Key Responsibilities
Gather and analyze business requirements from customers and translate them into reporting and analytics solutions.
Design, develop, and maintain complex operational, analytical, and executive reports using IBM Cognos Analytics.
Develop interactive dashboards, KPI scorecards, and self-service analytics to meet customer requirements.
Design and implement drill-down, drill-through, and parameterized reports.
Develop and maintain multidimensional data models, Framework Manager models, and data modules.
Design, build, and optimize OLAP cubes and data cubes for high-performance analytics and reporting.
Develop advanced calculations, metrics, prompts, filters, and custom expressions.
Integrate IBM Cognos Analytics with IBM Maximo Application Suite (MAS), enterprise databases, and third-party applications.
Support the development and integration of Cognos reports and dashboards with IBM Maximo 3D Dashboard capabilities and visualization solutions.
Optimize report performance and troubleshoot complex reporting issues.
Ensure data accuracy, consistency, and governance across reporting solutions.
Develop reusable reporting templates and dashboard components.
Collaborate with business users, solution architects, and technical teams throughout the project lifecycle.
Prepare technical documentation, user guides, and knowledge transfer materials.
Provide production support, enhancements, and performance tuning for Cognos environments.
Requirements
Required Technical Skills
IBM Technologies
IBM Cognos Analytics
IBM Cognos Report Studio / Reporting
IBM Cognos Dashboard
IBM Framework Manager
IBM Cognos Data Modules
IBM Cognos Event Studio (preferred)
IBM Cognos Administration
Reporting & Analytics
Complex Report Development
Executive Dashboards
KPI Dashboards
Drill-through Reports
Scheduled Reports
Bursting Reports
Data Visualization
Analytical Reporting
Data & Database Skills
SQL (Advanced)
Data Modeling
OLAP Cubes
Data Cubes
Star Schema and Snowflake Schema
ETL concepts
Performance Tuning
Database Experience
IBM Db2
Oracle
Microsoft SQL Server
PostgreSQL
Other enterprise relational databases
Integration Skills
REST APIs
JDBC/ODBC
IBM Maximo Application Suite (MAS)
TNCP Performance Dashbaord.
3D Dashboard Integration
Enterprise data integration concepts
Required Experience
5+ years of hands-on experience with IBM Cognos Analytics.
Proven experience developing complex reports and dashboards for enterprise customers.
Strong experience with Framework Manager and metadata modeling.
Experience designing and maintaining OLAP/data cubes for analytical reporting.
Experience integrating Cognos with enterprise applications, including IBM Maximo Application Suite.
Strong SQL development and query optimization skills.
Experience with performance tuning of reports and dashboards.
Ability to translate business requirements into scalable reporting solutions.
Preferred Qualifications
IBM Cognos Analytics Certification.
Experience with IBM Maximo Application Suite (MAS).
Experience developing dashboards for IBM Maximo Monitor or IBM Maximo Visual Inspection.
Knowledge of data warehousing and business intelligence best practices.
Experience with OpenShift and cloud-based deployments.
Familiarity with Python or scripting for automation is an advantage.
Soft Skills
Strong analytical and problem-solving skills.
Excellent communication and presentation skills.
Ability to interact directly with customers and gather reporting requirements.
Strong documentation and solution design capabilities.
Ability to work independently and collaboratively in cross-functional teams.
Customer-focused mindset with the ability to deliver high-quality analytics solutions within project timelines.
Education
Bachelor's degree in Computer Science, Information Technology, Engineering, Data Analytics, or a related field.
Equivalent professional experience will also be considered.
Preferred Candidate Profile
The ideal candidate should have extensive experience in IBM Cognos Analytics, with the ability to develop sophisticated reports, dashboards, and analytical solutions tailored to customer requirements. The candidate should be proficient in building and optimizing data models and cubes, integrating Cognos with IBM Maximo Application Suite and 3D Dashboard environments, and delivering scalable, high-performance business intelligence solutions that support operational and executive decision-making.
Location: Bangkok, Thailand
Males and Females welcome
Calling all truly AWESOME people!
About Stranger Soccer
Stranger Soccer (
www.strangersoccer.com)
is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.
Job Description
Official Hosts serve as the game facilitator as well as brand ambassadors. We are seeking Official Hosts to host games throughout the week and occasionally assist in other ad hoc duties. For this role, you should have great people skills, to make sure our users have a positive game experience from the moment they arrive till their departure.
Working Hours
Shifts will be assigned each week during the following timeframes:
Monday to Friday: 8 am – 1 pm, 4 – 9 pm, 6 - 11 pm
Saturday & Sunday: 8 am – 1 pm, 1 - 6 pm, 3 – 9 pm, 6 – 11 pm
Key Responsibilities
Be an ambassador of the Stranger Soccer brand at the games
Facilitate numerous soccer games around Bangkok.
Ensure an OUTSTANDING game experience from start to finish
Be ready to step in and play, to cover for any no show players or Hosts
Report issues back to Operations Management
Requirements
FUN outgoing personality
Understanding of and passion for soccer
Excellent people and communication skills
Previous experience in customer service is a plus
To apply, please visit
https://www.strangersoccer.com/official-host
and fill in the application form there.
Location: Athens, Greece
We are seeking a
Semantics/Knowledge Graph Engineer
to support a complex platform built around RDF data models, SPARQL queries, and structured datasets. You will be responsible for understanding, maintaining, and evolving the semantic layer of the system, working closely with backend engineers and architects. This role suits a specialist who enjoys data modelling, semantics, and knowledge representation in real-world production systems.
What You'll Do:
Analyse and maintain
RDF/TTL data models
and vocabularies;
Develop, optimise, and maintain
SPARQL queries;
Support data ingestion, transformation, and validation workflows;
Ensure consistency and correctness of semantic data across the platform;
Collaborate with backend engineers to integrate semantic logic into application flows;
Assist in documenting semantic models, assumptions, and constraints;
Participate in troubleshooting data quality and reasoning issues.
Requirements
3+ years of experience
working with semantic or data-centric systems;
Strong knowledge of:
RDF, RDFS, OWL
SPARQL
Experience with:
Knowledge graphs or semantic interoperability platforms;
Data modelling and ontology design;
Comfortable working with structured data formats:
TTL, XML, JSON, CSV
Ability to analyse existing models and understand
implicit domain logic.
Nice-to-Have:
Experience with triplestores or graph databases;
Familiarity with EU data standards or interoperability frameworks;
Python scripting for data processing and/or Apache Airflow;
Experience in projects with regulatory or standards-driven constraints.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
S/KGE/10/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1200 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
We are seeking a
Semantic / Data Engineer
to support a complex platform built around RDF data models, SPARQL queries, and structured datasets. You will be responsible for understanding, maintaining, and evolving the semantic layer of the system, working closely with backend engineers and architects. This role suits a specialist who enjoys data modelling, semantics, and knowledge representation in real-world production systems.
What You'll Do:
Analyse and maintain
RDF/TTL data models
and vocabularies;
Develop, optimise, and maintain
SPARQL queries;
Support data ingestion, transformation, and validation workflows;
Ensure consistency and correctness of semantic data across the platform;
Collaborate with backend engineers to integrate semantic logic into application flows;
Assist in documenting semantic models, assumptions, and constraints;
Participate in troubleshooting data quality and reasoning issues.
Requirements
3+ years of experience
working with semantic or data-centric systems;
Strong knowledge of:
RDF, RDFS, OWL
SPARQL
Experience with:
Knowledge graphs or semantic interoperability platforms;
Data modelling and ontology design;
Comfortable working with structured data formats:
TTL, XML, JSON, CSV
Ability to analyse existing models and understand
implicit domain logic.
Nice-to-Have:
Experience with triplestores or graph databases;
Familiarity with EU data standards or interoperability frameworks;
Python scripting for data processing and/or Apache Airflow;
Experience in projects with regulatory or standards-driven constraints.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
SDE/10/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1200 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Marousi, Greece
We are seeking a senior litigator from a leading Greek law firm or an in-house legal function, with 8+ years' post-qualification experience and strong expertise in public procurement litigation. The ideal candidate combines courtroom experience with a preventive, commercially minded approach, and can protect the group's interests in competitive tender processes while keeping disputes to a minimum. You will join a dynamic, fast-growing GovTech business that bids for and delivers contracts for EU institutions and national public authorities across Europe.
Key Responsibilities
Act as the group's senior authority on dispute resolution, setting strategy and overseeing any litigation, arbitration or administrative proceedings involving ED's entities across jurisdictions.
Protect ED's position in public tenders: assess procurement decisions and, where appropriate, pursue or defend challenges before national review bodies, the Greek administrative courts and Council of State, and the EU General Court.
Advise senior management and bid teams at key tender milestones (evaluation, award, standstill) so decisions to challenge, intervene or defend are well founded and proportionate.
Prevent disputes by strengthening tender submissions, contract terms, and consortium and teaming agreements, drawing on procurement and litigation insight.
Resolve contractual issues with clients, subcontractors and consortium partners early, favouring negotiated outcomes that protect long-term relationships.
Select and manage external counsel in Greece, Luxembourg, Belgium and other jurisdictions when needed, ensuring strategy alignment and cost control.
Provide the CEO and the Board with clear, periodic reporting on legal risk and exposure, and give input to Finance where relevant.
Guide and support the in-house disputes team, promoting consistent quality and sound judgement.
Advise on contractual risk in EU institutional and public sector framework contracts, and support compliance, governance and M&A due diligence as required.
Requirements
LLB/LLM and qualification to practise law in Greece (member of the Athens Bar Association or equivalent); rights of audience before the higher courts preferred.
8+ years' experience in litigation and dispute resolution at a recognised Greek law firm or a comparable in-house role, with substantial public procurement litigation experience.
Strong knowledge of national procurement review procedures and EU public procurement law, including the EU Directives and the EU Financial Regulation rules for procurement by EU institutions; experience before the EU courts is a strong advantage.
Proven ability to assess legal risk proportionately, manage external counsel and budgets, and communicate clearly with senior management and boards.
Experience guiding or mentoring other lawyers.
Fluent English (written and spoken) is essential; French or other European languages are a strong plus.
Sound judgement, independence and the ability to work across multiple jurisdictions.
Commercial mindset, with a preference for practical, preventive solutions over adversarial ones.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
CO&LC/10/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Morocco
About Huzzle
At Huzzle, we connect talented professionals with leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups and digital agencies to tech platforms operating in industries such as SaaS, MarTech, FinTech, and EdTech. We match exceptional talent with full-time remote opportunities, where they join client teams directly while receiving ongoing support from Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re looking for an experienced Sales Development Representative to support pipeline growth through targeted outbound outreach. In this fully remote role, you’ll engage B2B prospects, identify new business opportunities, and book qualified meetings for clients across a range of industries.
You’ll play a key role at the front end of the sales process by making calls, executing outbound campaigns, and building relationships that develop into genuine revenue opportunities. This position is ideal for someone with solid cold-calling experience, excellent English communication skills, and the confidence to engage prospects across US and European markets.
Key Responsibilities
Make 100+ outbound cold calls daily to prospects across various industries.
Follow established scripts while tailoring conversations to engage potential leads.
Qualify prospects against set criteria and schedule meetings for Account Executives.
Maintain accurate lead records and update prospect information in the CRM (e.g., HubSpot, Salesforce).
Work closely with sales leadership to refine and improve outreach strategies.
Achieve daily and weekly activity goals, including call volume, conversion rates, and meetings booked.
Regularly test scripts, email subject lines, and outreach cadences to boost conversion rates.
Requirements
Proven track record in
B2B lead generation and outbound cold calling
A stable internet connection and professional home setup
Comfortable making 100+ calls daily
Strong verbal communication and objection-handling skills in English
Results-driven, coachable, and highly organized
Experience with tools like CRMs, dialers, LinkedIn Sales Navigator, and email automation
Benefits
💻
Fully Remote:
Work from anywhere while collaborating with international teams
🚀
Career Growth:
Explore opportunities with companies in SaaS, MarTech, and B2B services
🤝
Peer Community:
Network with high-performing sales professionals in our talent community
🧭
Ongoing Support:
Get guidance and support from Huzzle before and after placement
💰
Tailored Compensation:
Salary packages vary by client and your preferences, with opportunities aligned to your career goals
Location: Morocco
About Huzzle
At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups and digital agencies to tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing agencies, we place you directly with a client, where you become an in-house member of their team and a valued contributor to their success.
Job Summary
We’re seeking an experienced Account Executive / High-Ticket Sales Closer with a strong track record of converting qualified opportunities into closed-won deals.
This remote sales role is ideal for a confident, commercially driven professional who can take ownership of the full closing process, from conducting discovery calls and product presentations to handling objections, negotiating terms, and confidently asking for the sale.
You should have at least 3 years of professional sales experience, including hands-on experience closing high-ticket deals. Experience selling within technology, SaaS, or a related B2B industry is highly preferred.
Key Responsibilities
Manage qualified sales opportunities from initial discovery through negotiation and closing.
Lead effective discovery calls to understand prospects’ needs, pain points, budgets, and purchasing motivations.
Deliver compelling sales presentations, product demos, and closing calls.
Demonstrate value and clearly communicate ROI to potential customers.
Confidently address objections related to pricing, timing, competitors, and decision-making.
Manage follow-ups and keep deals moving forward throughout the sales cycle.
Negotiate commercial terms and consistently drive opportunities toward closing.
Keep CRM records up to date, including pipeline, opportunities, and customer details.
Work closely with SDRs, marketing, customer success, and other internal teams.
Consistently meet or exceed individual sales and revenue targets.
Identify ways to improve conversion rates and enhance overall sales performance.
Requirements
At least 3 years of professional sales experience, preferably in an Account Executive, Sales Executive, Business Development, or Sales Closing role.
Proven experience closing high-ticket deals is essential.
A demonstrated track record of meeting or exceeding sales targets.
Strong skills in discovery, objection handling, negotiation, and closing.
Excellent verbal and written English, with strong client-facing communication abilities.
Comfortable selling via video calls, phone, email, and other remote communication channels.
Experience managing sales pipelines and working with CRM platforms.
Strong commercial awareness and the ability to communicate value beyond price.
Self-driven, accountable, and motivated to achieve ambitious revenue targets.
Experience in Tech, SaaS, software, or other B2B technology sectors is preferred.
Benefits
🌎 Fully remote position with a flexible working environment
🚀 Partner with fast-growing global companies and innovative products
📈 Opportunities to advance into senior sales and leadership positions
🎯 Performance-driven bonuses and incentives
🤝 Join a collaborative team with a high-performance sales culture
Location: Singapore
We are growing! We are currently looking to hire an experienced
Account Manager, Retail Training - Luxury
for our office in Singapore, where you will be based.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing
Reporting to the Regional VP, SEA, Oceania & Japan and the EVP Academy, you will join a dynamic and fast-paced environment and work closely with our regional and global teams to build strong, long-lasting relationships with our clients, coordinate with internal departments and deliver insightful, impactful presentations to executive and board-level stakeholders. Here, passion, integrity and a "can-do" attitude are always top of mind. Your daily tasks will involve:
Partnering with luxury and premium brands to help them transform and drive business impact through customer experience.
Maintaining and nurturing your client portfolio by offering white glove service andadded value.
You take full ownership of projects from brief to delivery, working with significant autonomy and close collaboration with our team
Collaborating with members of our international teams to design methodologies, develop new solutions and offer expert advice to our clients.
Managing the entire account, including stakeholders, internal departments, budget and the quality of deliverables.
Delivering insightful and engaging face-to-face presentations to C-level executives.
Requirements
What you will bring along:
This role requires a passion for the luxury industry and customer experience, strong organizational skills and experience in a client-facing role. You should also have:
Experience range should ideally be above 4 years.
A bachelor's or master's degree in administration, Business, Management or related field.
Fluency in English (verbal and written). Fluency in Mandarin is a strong advantage.
A naturally outgoing, high-energy communicator who builds rapport quickly and leaves a strong impression with clients.
Experience in a service excellence environment such as premium airlines, luxury hospitality, luxury retail or high-end client service is highly valued.
We welcome candidates from adjacent backgrounds such as marketing, PR, brand or hospitality who are passionate about customer experience.
Previous work experience, preferably in retail and/or a client-facing (B2B) role.
Strong verbal and written communication skills, with persuasive and diplomatic communication and experience in presentations and proposal writing.
Analytical aptitude: the ability to examine data and draw meaningful insights.
Leadership skills: externally, the ability to lead a client meeting; internally, the ability to take the lead on a project.
A collaborative mindset and the ability to work well as part of a team.
Consulting skills: the ability to challenge a client brief and ask meaningful questions.
Excellent interpersonal skills.
Time management: the ability to manage time and resources effectively in a deadline-driven environment.
If you have what we are looking for, please attach your updated resume with your contact details. Should your profile fit the requirements for the role, we will get in touch to learn more about your background, discuss the role in more detail and share potential next steps.
Location: Albania; Azerbaijan; Georgia; Serbia; Slovenia; Poland
Intetics Inc.
, a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced
Go Developer
to join our dynamic team on a full-time basis.
We are looking for a Senior/Lead Go Backend Engineer with strong Identity and Access Management (IAM) expertise to design, build, and operate secure, high-performance authentication services. The candidate should have 7+ years of backend engineering experience, including 5+ years with Go and 3–4+ years working with authentication, authorization, SSO, MFA, OAuth 2.0, OpenID Connect, JWT, and session management in production environments.
Project Responsibilities:
- Design, develop, and operate high-throughput, low-latency identity services: Single Sign-On (SSO), Multi-Factor Authentication (MFA), session management, and federation.
- Own features end-to-end from design through production and support. -Implement and scale modern authentication and authorization protocols and token formats (OAuth 2.0, OpenID Connect, JWTs), including secure token issuance, rotation, and revocation strategies. -Write clean, concurrent, and highly performant backend services primarily in Go; design idiomatic, testable code and clear API contracts (gRPC/HTTP).
- Use your DevOps experience to deploy, manage, and automate identity infrastructure (CI/CD, monitoring, and incident response).
- Serve as the subject matter expert on authentication and identity: own internal security reviews, threat modeling for identity flows, and guide other teams on secure integrations with our platform. Integrate and maintain solutions with custom and standard identity providers (e.g. Keycloak and AWS Cognito), and federation patterns.
- Mentor engineers, conduct design reviews, and contribute to the team's technical roadmap and security posture.
Requirements
7+ years of backend engineering experience, including 5+ years with Go and 3–4+ years working with authentication, authorization, SSO, MFA, OAuth 2.0, OpenID Connect, JWT, and session management in production environments
Strong production experience with Go and gRPC; building complex distributed backend systems
Deep knowledge of authentication and authorization: OAuth2, OIDC, RBAC, JWT, token security, session management, cryptography
Strong understanding of web security, federated identity, secure coding, and OWASP Top 10
Hands-on experience with AWS, Kubernetes, and Terraform
Experience designing high-throughput, low-latency systems with a focus on security and correctness
Strong communication skills; able to explain security and architecture trade-offs to technical and non-technical stakeholders
Nice to have:
Experience with SAML, SCIM, PKI, JWKs/JWKS endpoints, key management (KMS/HSM) and token introspection.
Working knowledge of identity platforms (commercial or open source), rate limiting, abuse mitigation, and adaptive authentication.
Experience with IntelicsML
Location: Warsaw, Poland; Kraków, Poland
[EN] Sperasoft is a leading game co-development company. We work closely with our partners to deliver high-quality titles for world-class publishers. Sperasoft is a part of Keywords studios – international technical and creative services provider to the global video games industry and beyond.
Game Development is our core competency. We collaborate closely with our partners, assisting them throughout the whole process of developing high quality AAA titles.
[PL] Sperasoft to wiodąca firma specjalizująca się we współtworzeniu gier (co-development). Ściśle współpracujemy z naszymi partnerami, aby dostarczać wysokiej jakości tytuły dla światowej klasy wydawców. Sperasoft jest częścią Keywords Studios – międzynarodowego dostawcy usług technicznych i kreatywnych dla globalnego przemysłu gier wideo i nie tylko.
Tworzenie gier to nasza główna kompetencja. Blisko współpracujemy z naszymi partnerami, wspierając ich na każdym etapie procesu powstawania wysokiej jakości tytułów AAA.
[EN] Responsibilities:
Design, build and maintain efficient, reusable and reliable C++ code
Help maintain code quality and organization
Implement performance and quality modules
Perform communications within a team
[PL] Obowiązki:
Projektowanie, tworzenie i utrzymywanie wydajnego, czytelnego i wolnego od błędów kodu w C++
Wsparcie w dbaniu o jakość i strukturę kodu
Implementacja modułów odpowiedzialnych za wydajność i jakość
Sprawna komunikacja z zespołem
Requirements
[EN]
Proficiency in C++, with fair knowledge of the language specification
Knowledge of the standard library, STL containers, and algorithms
Understanding of memory management in non-garbage collected environments
Understanding of dynamic polymorphism and C++ specific notions
Familiarity with C++ templates
Production experience in UE4/5 will be a plus
Familiarity with continuous integration
Good communication skills and spoken English
"Common UI" practical experience would be a big plus
[PL]
Wymagania:
Biegła znajomość C++ wraz z dobrą znajomością specyfikacji języka
Znajomość bibliotek, kontenerów STL oraz algorytmów
Rozumienie zarządzania pamięcią w środowiskach bez automatycznego czyszczenia pamięci (non-garbage collected)
Zrozumienie polimorfizmu dynamicznego oraz pojęć specyficznych dla C++
Znajomość szablonów C++
Doświadczenie komercyjne (produkcyjne) w UE4/5 (Unreal Engine) będzie dodatkowym atutem
Znajomość zagadnień ciągłej integracji (Continuous Integration)
Dobre umiejętności komunikacyjne i znajomość języka angielskiego w mowie i piśmie
Praktyczne doświadczenie z "Common UI" będzie dużym plusem
Benefits
[EN]
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Sensibly flexible working hours
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Friendly team
Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others
[PL]
Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach
Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych
Pakiet opieki medycznej
Elastyczne godziny pracy (w ramach potrzeb zespołu)
Śniadania, przekąski i owoce dostępne w ciągu dnia, a także ekspresy do kawy i wybór herbat
Przyjazny zespół
Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej
Location: Remote (Non-U.S.)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote Global - Non U.S.
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Singapore
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
As one of our founding Technical Quality Specialists on the Product Support team for Figma Weave, you’ll have the exciting opportunity to help define, build, and elevate this new support function. This team will be responsible for troubleshooting complex bugs and working closely with our internal teams to elevate the Figma Weave experience for all of our customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Product and Engineering.
We are looking for a Technical Quality Specialist who is an advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma Weave. An ideal candidate will have a background with strong testing experience, be comfortable collaborating when priorities move quickly and the path forward is often ambiguous, while demonstrating leadership, technical competence, and a passion for quality.
This is a full time hybrid role based out of our Singapore hub.
What you’ll do at Figma Weave:
Develop expertise in Figma Weave’s products and the journey of our customers—from Product Designers to Developers—to accurately diagnose sophisticated bugs
Interact with Figma Weave customers daily via email and the forum, taking ownership over complex problems
Troubleshoot complex customer inquiries to identify root causes, effectively communicate, and report bugs to our Engineering teams
Serve as the designated point of contact for critical technical issues raised by customers and internal teams, proactively engaging partners like Engineering and Product, and owning customer communication through to resolution
Make recommendations for tooling and process improvements that help the team better manage and diagnose bugs within Figma Weave
Work with the Product Support Learning and Performance team as a subject matter expert to develop documentation and training materials for future Technical Quality Specialists
Act as the voice of the customer by identifying trends and communicating insights to partners across Product and Engineering to advocate for bug fixes, process improvements, and feature enhancements to Figma Weave
Keep the broader Product Support team up to date on current high-priority bugs and fixes that have been implemented in Figma Weave
We’d love to hear from you if you have:
2+ years of experience working in a QA or Support environment for a technical SaaS product
Troubleshooting and debugging experience across multiple platforms
Consultative communication skills with the ability to tailor a message for your audience - translating complex technical concepts into concise explanations for both technical and non-technical stakeholders
Resilience and adaptability—you’re motivated by experimenting, building, and working across teams, and are confident navigating times of change and ambiguity
Japanese a plus, but not essential
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
УдалённоBangalore, India
Зарплата не указана
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