Location: EMEA; Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is hiring a Head of Tax Information Reporting to build and run our global tax information reporting function. The function covers the OECD Crypto-Asset Reporting Framework (CARF), the EU's DAC8 directive, the amended Common Reporting Standard (CRS 2.0), FATCA, and US Form 1099-DA across multiple reporting entities and a large global user base, with annual reporting across the EU, Brazil, and other CARF jurisdictions.
Most of the work is data: getting the right user, transaction, and balance data out of our platform, reconciling it, and turning it into accurate filings. You will own the relationship with our reporting vendor, the data specification that feeds it, and the quality checks that decide whether a file goes out.
You will run a central function that owns policy, data, vendor, QA, and submission for every entity in scope. Each reporting entity names an accountable signatory. Local compliance and entity leads are consulted on local requirements and support registration where the law requires a local filer. You will work closely with Product, Data Engineering, Finance Operations, Group Tax, Legal, Data Privacy, and the local entity leads.
What You’ll Be Doing
Own the end-to-end CARF, DAC8, CRS 2.0, FATCA, and 1099-DA reporting cycle for every OKX entity in scope: population definition, self-certification coverage, data extraction and reconciliation, file production, QA, filing, corrections, and tax authority queries.
Define and own the data specification that feeds the tax platform vendor: which users, which transactions, which balances, how they are aggregated by user and jurisdiction, and how they reconcile to the ledger. Work with Product and Data Engineering to build and test the pipeline.
Build and run the QA framework. Reconcile every file to source, validate it against the OECD XML schema and local variants, sample-test self-certification reasonableness checks, and run cross-entity consistency checks for users who hold accounts with more than one OKX entity. Nothing files without your release.
Manage the tax platform vendor: contract scope, delivery calendar, test cycles, output validation, issue resolution, and the annual renewal decision.
Set the group reporting policy and interpret the regimes for OKX: reportable crypto-assets, transfers to unhosted wallets, staking and reward income, retail payment thresholds, residency tie-breakers, and TIN rules, exercising independent technical judgment, supported by Legal and external tax advisers.
Own the global tax self-certification design in onboarding, including validation rules, refresh triggers, and the backlog remediation program for existing users, working with Compliance and Product.
Define the process for restricting undocumented accounts under DAC8 and CARF, including reason codes and customer communications, with restrictions applied automatically in Product and monitored by the central team.
Maintain the entity-by-entity readiness tracker covering domestic enactment, registration, self-certification coverage, and deadlines. Report weekly to the CCO and monthly to the CARF steering committee.
Hands-on leader. Build a small, senior team, scaled through the reporting vendor and outside advisers. Coordinate with and train local compliance and entity leads.
Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support tax authority examinations with complete, reproducible records.
What We Look For In You
7+ years in tax information reporting, tax operations, or regulatory data reporting at a global exchange, broker, bank, fintech, or digital asset platform, including at least 3 years leading a team.
Hands-on experience in a global, distributed digital asset business: you have worked with exchange or wallet transaction data, multiple legal entities, and users spread across many jurisdictions. This is required.
Strong data skills. You can write SQL, define data specifications for engineers, reconcile large transaction datasets to a ledger, and find the gap when the numbers do not tie. You have built or run data quality controls on reporting output.
Working knowledge of CARF, DAC8, CRS, and FATCA, including due diligence rules, self-certification requirements, reportable transaction categories, and the XML schemas used for exchange. Direct CARF or DAC8 implementation experience is strongly preferred given live DAC8 obligations and upcoming CARF reporting.
Experience managing a tax reporting vendor or reporting platform, including scoping, testing, and holding the vendor to a delivery calendar. the tax platform vendor experience is a plus.
Experience building a function from a small base: writing the policy, designing the controls, hiring the team, and running the first cycle.
Ability to explain data and tax issues plainly to executives, engineers, and local compliance officers, and to run a steering committee.
Judgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines.
Nice to Haves
Experience with US Form 1099-DA or 1099-B production, backup withholding, or Qualified Intermediary reporting.
Experience with the DAC8 60-day account restriction process or equivalent undocumented account remediation at scale.
Familiarity with GDPR requirements for sharing customer data with tax authorities, including data protection impact assessments.
Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks.
Experience working inside a Three Lines Model, including supporting second-line monitoring and Internal Audit.
A CPA, chartered tax adviser, or equivalent; or a degree in data science, computer science, or accounting.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
headJudgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines; EMEA; Remote Roles - EMEA
• Коммерческие договоры: переговоры и подписание клиентских, партнёрских, payment- и provider-соглашений, договоры с банками-партнёрами. • Regulatory и licensing: разбор регулирования новых юрисдикций, сопровождение лицензирования, поддержка выхода на новые рынки.
Location: Amman, Jordan
We are looking for a Partnership Marketing Officer who supports the development and management of strategic marketing partnerships that strengthen ProgressSoft's industry positioning, expand market visibility, and create business opportunities.
The role focuses on identifying and securing new strategic partnerships in collaboration with internal teams, while planning and executing marketing initiatives, including demand generation events, campaigns, and joint partner activities. It also involves managing industry platforms, accreditations, media collaborations, and awards to strengthen market presence and support business growth.
Responsibilities
-Partnerships and Sales Enablement
Coordinate joint marketing initiatives with strategic partners and business development teams.
Support the development of co-branded campaigns, webinars, events, case studies, and partner-focused content.
Maintain communication with partners to align on marketing activities, deliverables, and promotional opportunities.
Coordinate partner-related content and collateral with internal marketing teams.
Support initiatives that generate market awareness, strengthen partner engagement, and create qualified business opportunities.
Track leads and opportunities generated through partner marketing activities and coordinate follow-up with business development teams.
Coordinate with internal teams to convert relevant touchpoints into meaningful partnerships, ensuring alignment with business priorities, target markets, and growth objectives.
-Industry Recognitions
Research and maintain a calendar of relevant industry awards across company, product, innovation, and corporate responsibility categories.
Research relevant company-wide and product-specific industry accreditations and certifications.
Monitor competitor recognition and identify emerging award/accreditation opportunities.
Evaluate recognitions based on credibility, relevance, eligibility, submission requirements, and strategic value.
Coordinate recognition submissions with product teams and other stakeholders, ensuring timely collection of supporting materials.
Track submissions, results, deadlines, and recognition achieved.
-Strategic Partnerships
Research and identify potential industry partners, including financial technology associations, payment networks, consulting firms, and relevant industry organizations.
Evaluate partnership opportunities based on strategic relevance, geographic reach, audience, investment requirements, and expected business value.
Develop partnership shortlists with recommendations, proposed collaboration models, and performance indicators.
Track partnership performance and recommend renewals, improvements, or new opportunities.
-Industry Platforms and Vendor Benchmarking
Research and evaluate relevant industry benchmarking, analyst, and vendor review platforms.
Monitor competitor presence, platform credibility, audience reach, and engagement opportunities.
Recommend suitable platforms based on positioning objectives, participation requirements, costs, and expected returns.
Coordinate company profiles, product information, supporting assets, and ongoing platform participation.
Monitor platform performance and maintain reports to evaluate effectiveness and continued investment.
Requirements
A bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
2-4 years of experience in marketing, partnership coordination, business development support, or a related field.
Strong research and analytical skills, with the ability to evaluate opportunities and develop well-supported recommendations.
Good understanding of B2B marketing, strategic partnerships, and industry positioning.
Strong organizational and project coordination skills, with the ability to manage multiple initiatives and deadlines.
Ability to assess budgets, performance indicators, and the effectiveness of marketing investments.
Strong written and verbal communication skills, with attention to detail.
A proactive approach to identifying opportunities, following up on commitments, and delivering results.
Professional fluency in English.
Welcome to
Torrero
- all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options, we cater to diverse interests. Available in 35+ languages, we make gaming accessible worldwide.
About the role:
We are looking for a customer support specialist with English language, strong communication skills and excellent organizational skills. You must be a team player who can handle sensitive situations with confidence. We offer a unique chance to grow in an international team and enjoy the benefits of working in a global company.
If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you’re most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace.
You will be doing:
Answer to incoming requests from customers via live chat
Identify customer needs and help customers use specific features
Analyze and reporting product malfunctions
Follow up with customers to ensure their basic technical and product related issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Your expertise to meet the requirement:
You should be proficient in English language
You must have work experience in customer support
You must have excellent communication skills
You should have strong teamwork skills
You should have excellent PC skills
You must have high attention to details
You should have multi-tasking abilities
You must be flexible to work in different shift schedules (day & evening & night) and on weekends
We appreciate:
Ability to quickly and efficiently solve tasks
Independence, responsibility, initiative, and keep attention to detail
A flexible and systematic approach to solving complex problems
Experience in sports betting/gambling industry is a plus
We offer:
Remote work (work from anywhere)
Competitive salary
28 days off per year
Seniority leave
Amicable work environment and supportive team members
Full-time remote opportunity
Real career opportunities and professional growth
The great team across the world
Hiring Stages:
Online Assessment
Introductory Call
Hiring Manager Round
Reference check
Offer letter
Remote - Customer Support Specialist (English Speaking, EU Time zone)
Location: Argentina; Colombia; Peru; Mexico; Ecuador
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Spanish fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Spanish and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Spanish and English – you’ll need to speak and write fluently.
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
we will review your CV once you apply!
Hireflix video interview:
tell us a bit about yourself!
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results and offer!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: Romania; Argentina; Turkey; Slovenia; Albania; Moldova
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Italian and English – you’ll need to speak and write fluently. Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage!
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
We will review your CV once you apply!
Video Interview:
Record a video introduction in Italian.
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Solutions Architect to join our team and work on an orchestration platform for a leading global fintech company. The platform enables business partners to integrate once and offer a growing range of embedded financial products to their clients. In this role, you’ll own the end-to-end architecture across AWS infrastructure, .NET services, data flows, and partner integrations, collaborating closely with engineering teams and stakeholders to deliver secure, scalable, and reliable solutions.
🟩 What's in it for you:
Own the end-to-end architecture of a growing embedded finance platform
Shape reusable architecture patterns that support new products and provider integrations
Drive key architectural decisions across teams, working closely with engineering and technical leadership
✅
Is that you?
10+ years in software engineering, including 5+ years as a Solutions Architect
Strong hands-on experience with C#, ASP.NET, and .NET Core
Strong hands-on AWS architecture experience delivering secure, production-grade distributed systems
Solid experience with microservices, REST APIs, asynchronous/ event-driven patterns, and enterprise integrations
Working knowledge of React-based architecture, micro-frontends or embeddable components, and browser security
Experience with PostgreSQL and NoSQL databases (MongoDB), including data modeling, performance, and migrations
Hands-on experience with Docker, Kubernetes/EKS, IaC, CI/CD, and automated release controls
Ability to define non-functional requirements for availability, scalability, performance, recoverability, security, privacy, and supportability
Strong communication skills and ability to explain technical decisions and influence cross-functional teams and external partners
Valid U.S. visa and ability to travel to the U.S. for onboarding and knowledge transfer
Desirable:
AWS Certified Solutions Architect (Associate or Professional)
Background in payments, financial services, embedded finance, lending, BaaS, or regulated platforms
Experience with Akamai, AWS KMS/ACM, Argo CD, Snowflake, SFTP/file integrations, and enterprise identity/SSO
Experience with pluggable provider architectures, white-label portals, embeddable widgets, or multi-tenant platforms
Familiarity with architecture governance, threat modeling, PCI-related controls, privacy requirements, and audit evidence
🧩Key responsibilities and your contribution
In this role, you’ll provide architectural leadership throughout the development lifecycle, ensuring technical solutions meet business needs and quality standards.
Own solution architecture from discovery through production, including technical designs, transition plans, and engineering guidance
Design architectures across React portals, embeddable widgets, .NET microservices, APIs, Python data pipelines, and databases
Design AWS solutions using EKS, Lambda, ECS, S3, and Step Functions
Maintain architecture decision records, context and sequence diagrams, API and event contracts, non-functional requirements, and deployment views
Guide secure integrations with embedded finance providers, partners, identity services, enterprise APIs, file-based exchanges, webhooks, and downstream billing or settlement capabilities
Define patterns for service boundaries, API-first design, event-driven processing, idempotency, resiliency, error handling, auditability, and modular provider onboarding
Identify technical risks and cross-team dependencies, and develop mitigation plans
Partner with platform engineering teams on Terraform/Pulumi, Kubernetes, CI/CD, environment strategy, secrets management, and release controls
Drive secure design using IAM, encryption, key/secret and TLS/certificate management, network segmentation, least privilege, and secure development practices
Define observability standards; lead performance, resilience, and production readiness reviews
Coach engineers, resolve cross-team decisions, and communicate technical trade-offs to stakeholders
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: North York (Toronto), ON, Canada
Are you a skilled Chaldean interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Chaldean and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Chaldean
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Chaldean
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Chiang Mai, Thailand
Language: Hmong
Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Hmong and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you!
Requirements:
90% English proficiency
Steady wired internet connection
Noise canceling, wired headset
Windows 10 or newer, Apple or Linux OS
8 GB Ram memory
Intel Core i5 or equivalent processor
USB video camera with 720 or higher resolution
What we offer you:
Fully remote position
Full-time
Immediate availability to start working after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
Your background and experience:
Proficiency/bilingual/native level of English and Hmong
2+ years of interpreting experience
High emotional intelligence and tolerance of diverse cultures
High level of communication, listening, note-taking, and memory retention skills
Join us and become part of a dynamic team that values your skills and offers opportunities for growth and development. Apply today and start making a difference in the world of interpretation!
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Cyprus; Portugal; Canada
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Compliance team at Payward plays a critical role in enabling the company to grow responsibly while navigating a rapidly evolving regulatory environment. Our teams work across jurisdictions and product lines to design and maintain scalable compliance frameworks that support Payward’s mission while ensuring regulatory obligations are met.
The Financial Intelligence Unit (FIU) Scale Team is responsible for ensuring the FIU can scale, across new operating jurisdictions and new products, effectively and efficiently. The team leads AML transaction monitoring and blockchain monitoring to ensure thresholds are appropriately set, tested, and governed while reducing false positives and maintaining strong oversight. In addition, the team focuses on identifying efficiencies in process workflows and implementing automation across the FIU. Scale works closely with external vendor, Compliance, and internal technology teams.
THE OPPORTUNITY
- Lead transaction monitoring optimization, including rule testing, threshold tuning, and the design and rollout of new monitoring scenarios to improve detection quality and reduce false positives
- Identify and drive automation and workflow improvements across FIU processes to increase operational efficiency and effectiveness
- Evaluate and implement emerging technologies, including LLM and AI-enabled tools, to enhance alert triage, investigations, SAR filing and FIU operational capabilities
- Partner with Product, Engineering, and Operations to support vendor integrations, monitoring infrastructure improvements, and FIU tooling enhancements
- Collaborate with Compliance leadership, including RCOs and MLROs, to maintain well-governed transaction monitoring frameworks aligned with regulatory expectations
- Support FIU scalability by designing processes and monitoring strategies that enable expansion into new products, regions, and increased transaction volumes
WHAT YOU BRING
- 5+ years of experience in AML, financial crime compliance, or FIU operations, with deep knowledge of transaction monitoring frameworks, suspicious activity detection, and regulatory expectations under BSA/AML regimes
- 3+ years of experience designing, testing, and tuning transaction monitoring rules, including threshold optimization, scenario design, and alert reduction strategies
- 3+ years of experience working with transaction monitoring systems and compliance tooling, including case management platforms, monitoring infrastructure, and investigative workflows
- Experience working in a regulated financial institution, preferably one licensed to operate in the EU, UK, and/or United States
- Experience driving process optimization or automation initiatives within compliance or financial crime programs to improve operational efficiency and scalability
- Experience working cross-functionally with Product, Engineering, Data, or Operations teams to implement monitoring controls, vendor integrations, or compliance technology solutions
- Strong analytical and data interpretation skills, with experience using metrics, dashboards, and data analysis to evaluate monitoring effectiveness and improve detection quality
- Experience operating in fast-growing fintech, payments, or crypto environments, with the ability to design scalable compliance controls that support new product launches and geographic expansion
- Experience working with AI, machine learning, or LLM-enabled compliance tools, including investigative automation or alert triage technologies
- Familiarity with blockchain analytics tools such as Chainalysis, TRM Labs, Elliptic, or similar crypto investigative platforms
- Experience supporting vendor selection, implementation, or integration of regtech solutions
NICE TO HAVES
- ACAMS, CAMS-Audit, CFCS, or similar financial crime certifications
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Compliance team at Payward plays a critical role in enabling the company to grow responsibly while navigating a rapidly evolving regulatory environment. Our teams work across jurisdictions and product lines to design and maintain scalable compliance frameworks that support Payward’s mission while ensuring regulatory obligations are met.
The Financial Intelligence Unit (FIU) Scale Team is responsible for ensuring the FIU can scale, across new operating jurisdictions and new products, effectively and efficiently. The team leads AML transaction monitoring and blockchain monitoring to ensure thresholds are appropriately set, tested, and governed while reducing false positives and maintaining strong oversight. In addition, the team focuses on identifying efficiencies in process workflows and implementing automation across the FIU. Scale works closely with external vendor, Compliance, and internal technology teams.
THE OPPORTUNITY
- Lead transaction monitoring optimization, including rule testing, threshold tuning, and the design and rollout of new monitoring scenarios to improve detection quality and reduce false positives
- Identify and drive automation and workflow improvements across FIU processes to increase operational efficiency and effectiveness
- Evaluate and implement emerging technologies, including LLM and AI-enabled tools, to enhance alert triage, investigations, SAR filing and FIU operational capabilities
- Partner with Product, Engineering, and Operations to support vendor integrations, monitoring infrastructure improvements, and FIU tooling enhancements
- Collaborate with Compliance leadership, including RCOs and MLROs, to maintain well-governed transaction monitoring frameworks aligned with regulatory expectations
- Support FIU scalability by designing processes and monitoring strategies that enable expansion into new products, regions, and increased transaction volumes
WHAT YOU BRING
- 5+ years of experience in AML, financial crime compliance, or FIU operations, with deep knowledge of transaction monitoring frameworks, suspicious activity detection, and regulatory expectations under BSA/AML regimes
- 3+ years of experience designing, testing, and tuning transaction monitoring rules, including threshold optimization, scenario design, and alert reduction strategies
- 3+ years of experience working with transaction monitoring systems and compliance tooling, including case management platforms, monitoring infrastructure, and investigative workflows
- Experience working in a regulated financial institution, preferably one licensed to operate in the EU, UK, and/or United States
- Experience driving process optimization or automation initiatives within compliance or financial crime programs to improve operational efficiency and scalability
- Experience working cross-functionally with Product, Engineering, Data, or Operations teams to implement monitoring controls, vendor integrations, or compliance technology solutions
- Strong analytical and data interpretation skills, with experience using metrics, dashboards, and data analysis to evaluate monitoring effectiveness and improve detection quality
- Experience operating in fast-growing fintech, payments, or crypto environments, with the ability to design scalable compliance controls that support new product launches and geographic expansion
- Experience working with AI, machine learning, or LLM-enabled compliance tools, including investigative automation or alert triage technologies
- Familiarity with blockchain analytics tools such as Chainalysis, TRM Labs, Elliptic, or similar crypto investigative platforms
- Experience supporting vendor selection, implementation, or integration of regtech solutions
NICE TO HAVES
- ACAMS, CAMS-Audit, CFCS, or similar financial crime certifications
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring a People Business Partner to support managers and employees across Marketing, Finance, Legal, People, Talent, Workplace, and Executive Assistants. Reporting to the Lead People Business Partner for Business & G&A, you’ll be the primary People Business contact for these teams. This is a hands-on individual contributor role: one day you may coach an employee through a difficult conversation, and the next you may partner with a C-suite executive on a major reorganization. No task is too big or too small. You’ll build a sustainable network across employees, managers, and leaders so you deeply understand each team’s work, talent, and business goals. You’ll independently own the People Business agenda for this portfolio, including its most senior leaders: set priorities with them, shape consequential talent and organizational changes, and drive the work through implementation and results.
WHAT YOU'LL DO
- Own the People Business agenda for your portfolio. Build trusted relationships across employees, managers, and senior leaders; understand each team’s business goals, talent, and challenges; and set priorities that deliver results.
- Improve how managers manage. Coach managers through performance, feedback, development, retention, and difficult talent decisions. Help employees prepare for difficult conversations, and partner with senior leaders to strengthen management across their teams.
- Drive talent and organizational changes. Use firsthand context and people data to diagnose needs, align leaders on trade-offs, and lead work such as team redesign, leadership development or hiring, and new performance approaches through implementation and measurable results.
- Own sensitive people matters. Manage intake, communication, and follow-through for employee relations, leave, accommodations, investigations, and other cases, partnering with People Operations, Legal, Immigration, and other specialists.
- Lead performance, engagement, and compensation work. Guide teams through twice-yearly reviews and engagement cycles, including manager preparation, calibration, and follow-up. Advise leaders on cash and equity rewards through partnerships with the Compensation team.
- Make the wider People Business team more effective. Identify recurring gaps, build reusable processes, guidance, or tools, drive adoption, and measure improvements in quality, consistency, or capacity.
WHAT YOU NEED
- A strong record of improving how managers manage, including direct coaching on performance, development, retention, and difficult talent decisions. Relevant experience may come from People Business Partner work, consulting, leadership development, or substantial management experience.
- Sound talent judgment and independent ownership. You can earn senior-leader trust, set priorities across a broad portfolio, and drive consequential people and organizational changes through implementation with limited direction.
- Good judgment in sensitive situations. You act decisively with incomplete information, communicate clearly, maintain confidentiality and documentation, and know when to involve specialists or escalate with a recommendation.
- Strong analytical habits. You use people and business data alongside firsthand context to identify priorities, recommend practical action, and assess results.
- A hands-on IC mindset. You enjoy detailed casework and direct employee and manager coaching alongside senior-leader partnership. If your background is outside HR, you can learn People policies and case processes quickly with coaching.
NICE TO HAVE
- Prior People Business Partner experience, including employee relations, compensation, and recurring performance and engagement cycles.
- Experience in people consulting, performance coaching, or learning and development that includes direct work with managers and measurable talent outcomes.
- Experience creating reusable manager guidance, case templates, or responsible AI and automation workflows that improve a People team’s effectiveness.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Are you energized by bridging the gap between frontier AI capability and complex customer reality? Do you want to architect high-performance, resilient machine learning systems directly inside strategic enterprise environments? We are looking for a Staff Forward Deployed Engineer (FDE) to join our team. The team is responsible for taking our large language models and making them work reliably, securely, and at peak performance within our customers' custom infrastructure and data perimeters.
In this role, you will act as the principal technical translation layer between our core engineering teams and our strategic partners. You will own the architecture for highly ambiguous, customer-specific inference challenges—ranging from multi-tenant model serving to multi-datacenter disaster recovery and custom hardware validation. You will lead technical adoption end-to-end, ensuring our models achieve exceptionally low latency, high throughput, and seamless resilience in the field.
As a Forward Deployed Engineer, you will:
• Embed directly with customer engineering teams to architect the "connective tissue" between our AI models and their live, complex production environments.
• Design advanced model serving topologies, implementing multi-tenant architectures, intelligent model routing, and cross-datacenter failover strategies for multi-cluster environments.
• Optimize "AI-in-a-box" and private deployments, balancing localized SRE constraints like Kubernetes multi-cluster scale with raw model performance.
• Conduct rigorous benchmarking and profiling of customer LLM workloads, root-causing performance degradation (e.g., slow generation) via metrics, dashboards, and distributed logs.
• Accelerate hardware validation, collaborating with clients to run and support Cohere models on next-generation accelerators (GPUs, TPUs, AMD, and custom ASICs).
• Translate complex field friction into platform upgrades, delivering prescriptive feedback and contributing directly back to core product features.
• Ensure Day-1 production reliability, assisting customers in establishing sound deployment patterns, SLOs, and observability frameworks.
You may be a good fit if you have:
• 8+ years of engineering experience running production infrastructure, designing large-scale distributed systems, or deploying enterprise software in complex environments.
• Deep technical depth in production Kubernetes, including orchestration across multi-cluster and hybrid/multi-cloud ecosystems (GCP, Azure, AWS, OCI).
• Strong understanding of LLM architecture and inference dynamics, specifically how attention mechanisms, compute-bound prefill, and memory-bound decode phases dictate live performance.
• Hands-on experience with modern inference engines and optimization stacks (e.g., vLLM, TensorRT-LLM, lmd, or Dynamo).
• Familiarity with distributed serving techniques, such as prefill/decode disaggregated serving, distributed KV caching, and multi-GPU workloads.
• Exceptional customer-facing technical leadership, with a proven track record of scoping highly ambiguous problems and steering executive technical stakeholders.
• The high agency, grit, and adaptability to write same-day production code while managing client-side deployment politics or blockers.
• Strong programming foundations in Python, Go, or C++, comfortable moving fluidly between backend data pipelines and infrastructure layer tuning.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: London, United Kingdom
Workplace: hybrid
Compensation & Benefits Manager
Location:
London
Reports to:
Head of HR, Global
Works closely with:
People Team & Finance Team
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re unifying the best of business banking.
We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
The Role
This is a highly cross-functional role: you’ll work closely with Finance, including the CFO and Head of FP&A, to ensure our reward decisions are commercially sound and financially sustainable.
Key Responsibilities
Compensation
Develop and maintain salary structures, job levels, and pay bands using market data and benchmarking
Lead annual salary review, bonus, and equity/long-term incentive cycles, including modelling, budgeting, and communications
Advise managers and People Partners on offers, promotions, and pay adjustments
Run job evaluation and levelling to ensure internal equity and consistency
Conduct regular pay equity analysis, and gender and ethnicity pay gap reporting where required
Finance Partnership
Work closely with the Head of FP&A to develop and maintain accurate salary and employee benefits cost forecasts and budgets, including salary reviews, bonuses, employer taxes, pension contributions and other employee-related costs, in collaboration with the Talent team.
Partner with the CFO on reward strategy, providing financial modelling and scenario analysis to support decisions on pay budgets, incentive plans, and equity
Partner with Finance to develop salary review and bonus budgets, and manage the annual compensation review process to ensure proposed awards align with agreed budgets
Collaborate with Finance on the tax treatment of equity, bonus accruals, and benefits costs
Provide regular reporting to Finance and the CFO on people costs, pay competitiveness, and cost-versus-value of benefits
Support Finance with business cases, ROI analysis, and board or investor materials relating to reward
Benefits
Manage the full benefits portfolio (e.g. pension/retirement, health and life insurance, wellbeing, leave, and flexible benefits)
Manage relationships with benefits brokers, insurers, and providers, including renewals and tenders
Evaluate new benefits offerings and monitor take-up and employee satisfaction
Ensure benefits communications are clear, accessible, and engaging
Governance and Analytics
Ensure compliance with employment, tax, and pensions legislation across all operating locations
Build dashboards and reporting on compensation costs, pay competitiveness, and benefits utilisation
Support the remuneration committee or leadership with data, proposals, and market insights
Own relevant policies, documentation, and audit readiness
Operations and Projects
Partner with Finance on headcount planning, budgeting, and cost forecasting
Work with Payroll and HRIS teams to ensure accurate data and smooth processes
Contribute to M&A, international expansion, and organisational design work from a reward perspective
Requirements
Essential
5-7 years of experience in compensation and benefits, reward, or a related HR analytics role
Strong analytical and financial modelling skills, with advanced Excel/Google Sheets
Hands-on experience with salary benchmarking tools and surveys (e.g. Radford, Mercer, Korn Ferry, Willis Towers Watson)
Solid knowledge of employment, tax, and benefits regulations in relevant jurisdictions.
Experience running an annual pay review cycle end to end
Excellent communication skills, with the ability to explain complex topics simply to employees and executives
High attention to detail and strong judgment when handling confidential data
Desirable
Experience in fintech, technology, or a high-growth environment
Experience with multi-country reward and equity plans
Familiarity with HRIS and compensation platforms (e.g. BambooHR and Pave)
Experience with pay transparency and pay equity regulations
Key Competencies
Commercial and business-minded
Confident influencing senior finance and executive stakeholders
Data-driven and analytical
Fair, ethical, and discreet
Collaborative and consultative
Comfortable operating with ambiguity and changing priorities
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Manager on the Commercial Account Management team, you will lead a team of Account Managers who serve as the dedicated, named partners for some of Ramp's fastest growing customers. Your team drives revenue through expansion, renewal and retention across a high-volume book of business, while delivering the white-glove experience of a trusted advisor. You will coach your team to uncover and close multi-product expansion opportunities and help sharpen a proven account management motion as the segment scales.
What You'll Do
- Lead, coach, and develop a team of Commercial Account Managers focused on expansion and retention across a scaled customer portfolio
- Own team-level pipeline, forecasting, and revenue targets — driving accountability through clear metrics and performance frameworks
- Develop and execute scalable upsell/cross-sell strategies and ensure the team maintains a robust, healthy expansion pipeline
- Build a deep understanding of Ramp customer personas and instill a consultative, trusted-advisor approach across your team
- Equip your team with sales methodologies to uncover customer needs and pain points effectively
- Stay close to changes in Ramp's product and go-to-market motion, and translate those shifts into how your team sells, prioritizes, and talks to customers
- Synthesize customer feedback from your team to inform Ramp's product roadmap and customer communication strategy
- Partner cross-functionally with Sales, Marketing, Product, and Operations to continuously improve efficiency and advocate for your customers
- Hire and onboard top talent as the team scales
What You'll Need
- Minimum 6 years of customer-facing or direct sales experience, with at least 2 years in a people management role
- Proven track record of leading high-performing teams in a high-velocity sales environment
- Experience with CRM tools (Salesforce preferred) and the ability to build and maintain team-level reporting and dashboards
- Background in outbound prospecting, product demonstrations, and hands-on experience with sales tools and processes
- Consultative sales mindset with strong analytical skills and the ability to coach others to engage with business challenges at a strategic level
- Comfort engaging with and enabling your team to sell to C-level executives, finance teams, and key decision makers
- Consistent track record of hitting or exceeding team-level sales targets with strong team distribution in a fast-paced, metrics-driven environment
- Strong operational rigor — data-driven approach to tracking team performance and identifying coaching opportunities
- Excellent verbal and written communication skills, with the ability to represent the team internally and externally
- Strong organizational and project management skills, with the ability to manage competing priorities across a growing team
- Entrepreneurial mindset: a self-starter who thrives in ambiguous, fast-moving environments and can build process where little exists
NICE TO HAVES
- Experience with financial services sales
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - United States
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
We are seeking an experienced Technical Recruiter to support high-volume and specialized hiring efforts for technical roles across our organization. The ideal candidate has a proven track record of successfully recruiting Data Scientists, Machine Learning Engineers, AI Engineers, and other highly technical talent in a fast-paced environment.
This is a full-time position with the opportunity to make an immediate impact by building strong candidate pipelines and partnering closely with hiring managers to fill critical technical roles.
Key Responsibilities
Manage the full-cycle recruitment process from intake through offer acceptance.
Partner with hiring managers to understand technical hiring needs, required skills, and team objectives.
Source, identify, and engage passive candidates using LinkedIn Recruiter,
job
boards, networking, and other sourcing tools.
Recruit for highly specialized technical positions, including:
Data Scientists
Machine Learning Engineers
AI Engineers
MLOps Engineers
Data Engineers
Software Engineers (Python, Cloud, AI)
Screen resumes and conduct initial candidate interviews to evaluate technical qualifications, communication skills, and cultural fit.
Coordinate interview schedules and maintain consistent communication with candidates and hiring managers throughout the recruitment process.
Build and maintain talent pipelines for future hiring needs.
Ensure an exceptional candidate experience from first contact through onboarding.
Track recruiting metrics and maintain accurate records in the Applicant Tracking System (ATS).
Stay current on market trends, compensation, and emerging technologies within AI and machine learning.
Required Qualifications
5+ years of full-cycle technical recruiting experience.
Demonstrated success recruiting
Data Scientists, Machine Learning Engineers, AI Engineers, and other advanced technical professionals.
Strong understanding of technical terminology, AI/ML concepts, cloud technologies, and software engineering roles.
Experience sourcing passive candidates through LinkedIn Recruiter and other recruiting platforms.
Excellent interviewing, communication, and relationship-building skills.
Experience working with Applicant Tracking Systems (ATS).
Ability to manage multiple requisitions simultaneously while meeting hiring deadlines.
Preferred Qualifications
Experience recruiting for startup or high-growth technology companies.
Familiarity with cloud platforms (AWS, Azure, or Google Cloud).
Experience hiring professionals with expertise in Python, SQL, TensorFlow, PyTorch, Spark, Kubernetes, or similar technologies.
Experience recruiting for remote and distributed engineering teams.
The expected salary range for this position is $140,000 – $160,000 USD per year, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Machine Learning Engineer, Customer Memory.
About the job
This position is needed to build and scale the pipelines that turn raw conversation data into structured, searchable customer memory, and the evaluation systems that keep that memory accurate as the product evolves.
You'll join the Conversation Memory team, which builds the memory layer behind Twilio's Conversational AI platform: the systems that extract what matters from millions of conversations, resolve it to the right customer, and retrieve it in milliseconds when an agent needs it. Memory that is wrong, stale, or crossed between customers is worse than no memory at all, so quality measurement is a first-class part of the work.
Responsibilities
In this role, you’ll:
Build the extraction pipeline that turns raw data into structured memory, tuning the LLM prompts and schemas that decide what an AI agent remembers about a customer and what it forgets.
Own the retrieval path that answers "what do we know about this person?" in milliseconds, working with embeddings, vector search, and ranking
Contribute to the eval systems that tell us whether memory is actually getting better, turning a fuzzy question of quality into benchmarks and regression gates that run before every change ships.
Diagnose production issues across the ingestion, extraction, and indexing path using logs, metrics, and traces.
Partner with Product and ML teams to translate customer problems into system changes and evaluation criteria.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Experience building backend services, and a demonstrated ability to pick up new languages, frameworks, and tools as the problem demands.
A curious approach to service management: ability to investigate how systems actually behave in production, and desire to continuously learn how to operate them with rigor and accountability.
Experience building or working with evaluation/quality-measurement systems, such as regression detection or quality metrics, or the desire to learn.
Solid grounding in observability practices: structured logging, metrics, and using them to debug distributed systems in production.
Fluency with AI-assisted dev tools (e.g. agents for code generation, review, debugging), applied with deliberate direction and critical thinking.
Desired:
Experience with Go and/or Python.
Experience with event-streaming systems (e.g. Kafka).
Experience building LLM-backed products.
Practical experience applying ML, e.g. building, evaluating, or productionizing models.
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs.
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please consider other open positions.
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Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the role
We're looking for a Team Lead to oversee our People Associates in Budapest and Timișoara. You'll manage day-to-day HR operations, drive service quality, and help scale our Tier 1 HR function as Wolt expands globally.
What you'll do
Team leadership
Lead and mentor a team of ~10 People Associates
Set goals, monitor performance, and run regular evaluations
Ensure the team follows company policies and procedures
HR service delivery
Oversee handling of HR inquiries from employees across multiple countries
Act as the first escalation point for complex issues and ensure timely resolution
Knowledge transfer & launches
Partner with Tier 2 HR and the business to transition processes into Tier 1
Own process documentation and knowledge transfer milestones
Ensure coverage is in place for all country deliverables
O
perational excellence
Improve HR processes and systems for efficiency and accuracy
Drive adoption of manager and employee self-service tools
Support Workday onboarding and data accuracy
Collaborate with Payroll to ensure timely, accurate salary payments
Team development & continuous improvement
Create development opportunities that grow the team's skills
Identify process gaps and implement improvements based on team and employee feedback
What we're looking for
Based in Hungary, able to work from the Budapest office 3+ days/week
Curiosity about AI and automation in HR service delivery, with a track record of using new tools to improve efficiency and accuracy
Fluent English (written and spoken)
Bachelor's degree in HR, Business Administration, or related field
Proven people management experience with a focus on team development
Background in employee lifecycle processes and HR service delivery
Familiarity with HR metrics and ERP systems; Workday experience is a plus
Strong communication and stakeholder management skills
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Amman, Jordan
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRomania; Argentina; Turkey; Slovenia; Albania; Moldova
УдалённоSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
УдалённоseniorUnited Kingdom; Brazil; United Arab Emirates; Ireland; Cyprus; Portugal; Canada; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
ОфисUnited States; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридLondon, United Kingdom
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote - United States
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process