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The Opportunity: As a Front-End Engineering Manager at Agoda, you will lead a team of talented engineers building scalable, high-performance web applications that power user experiences at global scale. In this Role, you’ll get to: Lead a team of engineers building scalable, reliable, and user-friendly web applications and product experiences.

Location: Remote, Austria; Remote, Germany GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes. Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others. CSM handbook . What You’ll Do Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives Know the GitLab platform, our more common best practices, and use cases in order to guide the customer Understand the customer journey and be able to guide them on future adoption Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction Remain knowledgeable and up-to-date on GitLab releases Provide immediate onboarding activities Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant Support GitLab Services in identifying and recommending training opportunities What You’ll Bring Understanding of Git and typical branching strategies Knowledge of software development lifecycle and development pipeline Understanding of continuous integration, continuous deployment, DevSecOps Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention Experience partnering with customers to define and achieve business outcomes Familiarity working with customers of sizes relevant to the assigned segment Exceptional verbal, written, organizational, presentation, and communications skills Detailed oriented and analytical Strong team player but self-starter Project management experience & skills Strong technical, analytic, and problem-solving skills Alignment with our values, and willingness to work in accordance with those values Ability to travel if needed and comply with the company’s travel policy Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions Fluent German About the team The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: London Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ABOUT THE ROLE Build AI workflows that Commercial teams actually use and prove the impact. We are looking for a Commercial AI Solutions Specialist to turn high-value Commercial problems into practical, adopted AI workflows. You will own use cases end to end: discovering problems, assessing and prioritising opportunities, rapidly prototyping solutions, supporting deployment, driving adoption, and measuring business impact. This is a hands-on role for someone who combines curiosity, structured problem-solving, and strong delivery ownership. You do not need deep expertise in every AI tool or in payments. We do expect evidence that you have learned a new domain quickly, independently built and shipped at least one useful workflow, and translated an ambiguous business problem into a measurable outcome. WHAT EARLY SUCCESS LOOKS LIKE During the first 90 days, you will build a strong understanding of Commercial priorities and workflows, develop a credible pipeline of use cases, and deliver practical quick wins. You will also establish the foundations for measuring adoption, productivity, and commercial impact as the portfolio develops. By day 90: two workflows live with real Commercial users, each with a named business owner, a measured before/after delta against a pre-build baseline, and sustained weekly active use. WHAT YOU WILL DO - Partner with Commercial teams and Revenue Operations to identify workflow pain points and high-value automation and AI augmentation opportunities. - Investigate problems, map current processes, establish an evidence-based baseline, and define clear use-case outcomes. - Build, test, and rapidly iterate on prototypes using AI-assisted coding tools, automation, and low-code or no-code platforms. - Take approved use cases from discovery through deployment, adoption, and impact measurement. - Design pragmatic human-in-the-loop workflows, controls, and feedback mechanisms. - Coordinate with relevant technical, data, security, and risk partners when a solution requires platform support or formal approval. - Support the enablement of end users through clear documentation, demonstrations, training, and ongoing iteration. - Maintain visibility of progress, dependencies, risks, adoption, and realised impact. WHAT WE ARE LOOKING FOR - Evidence of having built and shipped at least one useful workflow, automation, AI-powered tool, or prototype that real users used in practice. - Evidence of rapidly learning a new domain or capability and independently delivering a measurable business outcome. - Experience owning work from an ambiguous problem through to an implemented solution. - Strong analytical and data literacy, including the ability to interpret data, establish baselines, and evaluate outcomes. - Hands-on experience building useful workflows, automations, or prototypes using low-code or no-code platforms, automation tools, or AI-assisted coding tools. - Structured problem-solving skills and the judgement to distinguish valuable use cases from attractive distractions. - Strong stakeholder management and communication skills, with the ability to influence without formal authority. - A bias toward action, experimentation, and iteration, balanced with appropriate attention to risk and governance. - The ability to work independently while escalating material decisions and dependencies appropriately. DESIRABLE EXPERIENCE You are not expected to have every item below. These are examples of experience that may help you succeed in the role; we will assess evidence of learning agility, delivery, and judgement over checklist matching. - Experience in a Commercial, go-to-market, Revenue Operations, payments, fintech, or other regulated-industry environment. - Familiarity with generative AI, agentic workflows, APIs, workflow automation, data visualisation, or prompt and evaluation techniques. - Experience explaining a new workflow, gathering user feedback, and supporting adoption across stakeholders. - Hands-on experience building AI-powered tools, agents, or automations that other people used in their real work. - Familiarity with agentic development tools, APIs, and SQL; named tools such as Claude Code, Cursor, and Codex are examples rather than requirements. - You can read code, understand logic, and steer and debug an agentic coding tool. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in the Germany 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In Germany , the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. Global Team Architecture: Build, scale, and lead a high-performing global support organization consisting of US-based engineers and offshore multi-tier support teams.

Location: Anywhere in France, Belgium, Spain HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🐼 WHO WE ARE You. Better. With Alan. Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment. We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives. We partner with 35K+ companies of all sizes, serving more than 1M+ members, and have reached 770M+ in ARR. Our team of 700 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦. 🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH You would join the product team that builds the AI agents answering our 1M+ members' questions about their health insurance - reimbursements, coverage, claims, account changes and more - instantly and without waiting for a human. Our AI agents already fully resolve more than 50% of members' questions. Your mission is to push that number further, increase the quality of answers and the trust members place in them, and make our agents work with the other AI agents at Alan, such as Mo our health companion. Concretely, you will: - Design and ship LLM-powered agents that understand a member's request, reason over their contract, claims and history, and take real actions on their behalf - building the tools, retrieval and context pipelines that give them the right information at the right moment - Make our agents interoperate with other AI agents across Alan, such as Mo: handing off conversations, sharing context and calling each other's capabilities, so members get one seamless experience - Bring automated resolution to new channels, starting with AI phone support: real-time voice conversations with the same quality bar as written ones - Own evaluation: build datasets, automated evals and quality monitoring so we know an agent is right before members see it - Measure and improve resolution rate, answer quality and member satisfaction in production, iterating fast on prompts, models and architecture - Work hand in hand with care experts and product to identify the next topics the AI can fully resolve ⚡ WHY THIS ROLE IS SPECIAL - Direct Impact: Every point of automated resolution means members get help instantly, when they need it the most - and directly drives Alan's scaling, growth and profitability. - Applied AI at scale: You won't build demos. You'll ship AI agents that handle hundreds of thousands of real conversations per month in a regulated, high-stakes domain, where accuracy truly matters. - Frontier problems: Agentic workflows, tool use, evaluation, safety and guardrails, cost and latency trade-offs - you'll tackle the hardest open questions in production LLM systems. - Ownership & Growth: Influence product direction, mentor other engineers, and lead technical initiatives that shape the future of healthcare access. 🔍 WHAT WE'RE LOOKING FOR Technical Requirements: - 5+ years building scalable software systems - Strong backend experience (Python is a plus) - Hands-on experience building products with LLMs (agents, tool calling, RAG, prompt engineering, evaluation) - ideally shipped to production - An evaluation mindset: you know how to measure whether an AI system is actually good, and how to make it better What we value: - You love turning complex problems into elegant solutions - You care about the "why" behind what you build, not just the "how" - You stay on top of a fast-moving AI landscape and are pragmatic about what really works - Humble and still willing to grow (no matter your seniority) Mission Alignment: - Healthcare technology excites you - You understand that insurance isn't just about money - it's about access to care But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it. Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path. To see all our opened Engineering positions, click here https://jobs.ashbyhq.com/alan?departmentId=8ba0fb44-ec79-4731-bf45-d65a821e24f0 ! 🌍 HOW WE WORK Location: You must be legally eligible to work in France, Belgium or Spain. Remote work: We offer remote work flexibility, but we value in-person collaboration. Check here https://alan.com/en/careers/a/everyday-life for more information about our everyday life! 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work 🔄 A quick note about the process Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.

Role Focus: Build and deploy production-grade AI/ML and Generative AI systems, with a focus on LLMs, RAG, personalization, MLOps, and cloud infrastructure. - Build RAG pipelines, semantic/vector search, conversational AI, and intelligent assistants.

Location: Taguig, National Capital Region Workplace: Hybrid We are looking for a detail-oriented Investigation Specialist to support anti-fraud operations and case handling. In this role, you will manage incoming cases, perform client callouts, validate data, and conduct initial investigations to ensure accuracy and proper case routing. You will also collaborate with investigation and forensic teams to support evidence collection and analysis, playing a key role in maintaining the integrity of our fraud detection and prevention processes. KEY RESPONSIBILITIES: - Manages cases received thru Shared Mailbox and Hotline. - Perform callouts according to the antifraud workflow. - Review client information before and during calls using the Bank’s system and other resources provided by the department. - Conduct Initial Investigation of Cases Triggered or received from other departments. - Communicate with clients or related parties with the main goal to proof correctness of data. - Check correctness of triggers and filter it to which department it should be sent to procced - Ensure that all data were gathered for the following End to End investigation. - Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc). REQUIREMENTS AND EXPECTATIONS - Bachelor’s Degree in Criminology or any related four year courses - Law enforcement/Military background preferred - At least 1-year experience in Investigation preferably in Financing, Banking and Security Industry prefered. - Proficient in Microsoft Applications (Excel, Word, Powerpoint) - Excellent written and verbal communications

Location: Remote (US) About the company Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto. Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S. About the role We're hiring a Senior Product Manager, Platform Experience to own the customer-facing experience across the Ondo Finance App — the single interface through which users discover, understand, buy, sell, trade, and manage Ondo's products (Stocks, Treasuries, Portfolios, and more). This role owns the quality and coherence of the end-to-end user experience, with a particular focus on retention, usability, and long-term customer value. You'll turn complex financial and blockchain infrastructure into simple, intuitive, and trustworthy product. This is a senior, hands-on individual-contributor role. You'll work closely with Engineering, Design, Legal, Compliance, Operations, and other Product leaders to define strategy, prioritize opportunities, write clear requirements, and ship meaningful improvements. Our product management function is young and fast-moving — you'll help define it from the ground up, which makes this a high-ownership, high-visibility role. Target Outcomes A cohesive, high-quality core experience: Ondo’s customer-facing surfaces feel like one unified platform across products and workflows, with a consistent and intuitive experience across web and eventually mobile. Simple, intuitive investing and trading workflows: Users can confidently buy, sell, trade, and manage their portfolios across experiences like limit orders, order books, DCA, notifications, transaction history, reporting, and tax workflows. Financial complexity made accessible: Sophisticated concepts such as order books, bid/ask pricing, settlement, and onchain transactions are translated into clear, low-friction experiences without sacrificing the functionality sophisticated users expect. Stronger retention and long-term customer value: The core product gives users compelling reasons to return, manage more of their financial activity through Ondo, and deepen their engagement over time. Measurably better product performance: Clear metrics and feedback loops are established around usability, retention, adoption, and customer satisfaction, with insights consistently translated into product improvements. Customer-informed product decisions: Qualitative research and quantitative signals shape prioritization, ensuring the roadmap addresses meaningful customer problems rather than relying on internal assumptions. Reliable end-to-end execution: High-impact product initiatives move effectively from discovery and problem definition through launch, measurement, and iteration, with strong coordination across Engineering, Design, Legal, Compliance, and Operations. A scalable foundation for Ondo’s product ecosystem: Core experiences and patterns are built to support new products and capabilities as Ondo expands, without creating a fragmented or increasingly complex customer experience. Requirements 5+ years of product management experience, including owning customer-facing products from concept through launch. A track record of building and shipping high-quality consumer or prosumer products, with a sharp instinct for intuitive, low-friction UX. Experience with fintech, brokerage, investing, trading, payments, crypto, or other sophisticated financial products. A working understanding of capital markets and financial product mechanics — trading, order books, execution, settlement, and liquidity. Genuine, hands-on familiarity with crypto and DeFi products; a working knowledge of onchain financial primitives. Strong analytical skills — able to define metrics, evaluate performance, and use data to drive prioritization. Excellent written and verbal communication; able to write sharp, well-reasoned PRDs and explain tradeoffs to both engineers and executives. High ownership, strong organization, and comfort operating independently in an ambiguous, fast-moving environment — able to get the right people in a room, ask the right questions, and move things forward without top-down direction. Ability to influence cross-functional teams without relying on formal authority. US-hours based (preference per current team structure). Nice to have Experience building brokerage, investing, trading, neobanking, or wealth-management products. Experience with tokenization, real-world assets (RWAs), or onchain financial infrastructure. Familiarity with decentralized exchanges, wallets, smart contracts, or blockchain transaction flows. Experience designing for both sophisticated and first-time financial users. Experience working closely with Legal, Compliance, Operations, or market-structure teams. Experience in a strong product and design culture. What we offer Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation Full benefits (medical, vision, and dental) and flexible vacation policy (PTO) Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures

Location: Remote - Singapore Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Presales Architect. About the job This position is needed to drive technical wins and design scalable customer engagement solutions using Twilio's API platform. As a Presales Architect, you will act as the trusted technical advisor for our most strategic enterprise prospects. You will bridge the gap between complex business problems and Twilio's powerful communication APIs, crafting innovative architectures that drive customer success. By partnering closely with the sales team, you will lead technical discovery, build compelling proofs-of-concept, and demonstrate how Twilio can transform a company's customer engagement strategy. Responsibilities In this role, you’ll: Partner with enterprise sales executives to lead technical discovery sessions, understanding complex business requirements and translating them into comprehensive Twilio solutions. Design and architect scalable, secure, and resilient communication workflows using Twilio's suite of APIs (SMS, Voice, Video, Flex, etc.) tailored to client-specific use cases. Develop and deliver compelling technical demonstrations, custom prototypes, and proofs-of-concept (POCs) that clearly articulate the business value of the Twilio platform. Mitigate technical risks and overcome objections during the sales cycle by providing authoritative guidance on security, compliance, integration patterns, and architectural best practices. Collaborate with product and engineering teams to relay critical market feedback, feature requests, and emerging trends from the field to influence the Twilio roadmap. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Experience: 5+ years of experience in a presales, sales engineering, or solutions architecture role, preferably within the CCaaS, CPaaS, or broader enterprise SaaS industry. Technical Skills: Demonstrated proficiency in at least one mainstream programming language (e.g., Node.js, Python, Java, or C#) and hands-on experience integrating and troubleshooting RESTful APIs. Soft Skills: Exceptional presentation and communication skills, with a proven ability to distill complex cloud architecture, web security, and enterprise integration concepts for both technical and C-level non-technical stakeholders. Desired: Education: Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical industry experience. Curious and willingness to work with ambiguity. Location This role will be remote, and based in Singapore. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 50% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Mandaluyong Workplace: OnSite What We Do We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service. We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond. We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together. Primary Duties and Responsibilities: - Perform collections callouts and emails according to the collections workflow using the bank’s collections system. - Review client information before and during calls using the collections system and other resources provided by the department. - Answer client questions and provide support in resolving complaints, concerns, and issues. - Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system. - Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner. - Ensure that all communication with the client is conducted in a professional and respectful manner. - Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)). - Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.). - Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment. - Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts. - Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process. - Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties. - Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process. - May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.) Qualifications - Should have excellent decision-making, negotiating, and communication skills. - Must be willing to work on shifting schedule. - Willing to work onsite 3x a week (Mandaluyong) - Open for Fresh Graduates -

Location: Mandaluyong Workplace: Hybrid What We Do We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service. We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond. We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together. Primary Duties and Responsibilities: - Perform collections callouts and emails according to the collections workflow using the bank’s collections system. - Review client information before and during calls using the collections system and other resources provided by the department. - Answer client questions and provide support in resolving complaints, concerns, and issues. - Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system. - Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner. - Ensure that all communication with the client is conducted in a professional and respectful manner. - Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)). - Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.). - Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment. - Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts. - Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process. - Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties. - Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process. - May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.) Qualifications - Should have excellent decision-making, negotiating, and communication skills. - Must be willing to work on shifting schedule. - Willing to work onsite 3x a week (Mandaluyong) - Open for Fresh Graduates -

Location: Buenos Aires, Argentina; Tiranë, Albania; Andorra la Vella, Andorra; Yerevan, Armenia; Wien, Austria; Brussels, Belgium; Sao Paulo, Brazil; Budapest, Hungary; Sofia, Bulgaria; Medellin, Colombia; San Jose, Costa Rica; Zagreb, Croatia; Nicosia, Cyprus; Prague, Czechia; Copenhagen, Denmark; Tallinn, Estonia; Tbilisi, Georgia; Athens, Greece; Dublin, Ireland; Tel Aviv, Israel; Como, Italy; Milano, Italy; Rome, Italy; Mexico City, Mexico; Sliema, Malta; Podgorica, Montenegro; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Belgrade, Serbia; Cape Town, South Africa; Barcelona, Spain; Stockholm, Sweden; Berne, Switzerland; Chiasso, Switzerland; Lugano, Switzerland; Amsterdam, Netherlands; Istambul, Türkiye; Abu Dhabi, United Arab Emirates; Dubai, United Arab Emirates; London, United Kingdom; Montevideo, Uruguay Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As an AI Filmmaker, you will leverage AI-based photo and video tools to conceptualize, create, and edit short films and videos. These videos will be used to tell stories, showcase products, and bring the visions of Tether and its affiliated companies to life. You’ll work closely within the marketing department to ensure that each video aligns with the brand’s message, tone, and visual style. Responsibilities Create short films and videos using AI-driven photo and video generation tools. Edit and refine AI-generated content to produce high-quality, engaging visuals. Collaborate with the marketing team colleagues to develop video concepts for Tether, and other affiliated brands. Ensure all video content aligns with brand guidelines and communicates key messages effectively. Stay updated on the latest AI filmmaking tools and techniques, incorporating innovations into your workflow. Manage multiple projects with tight deadlines, ensuring timely delivery. Experiment with creative formats, styles, and effects to produce unique, memorable content. Proven experience in video production and editing, with a strong portfolio of work. Proficiency in AI video generation tools (e.g., Runway, Stable Diffusion, MidJourney, DALL-E, or others). Expertise in video editing software (e.g., Adobe Premiere, After Effects, DaVinci Resolve). Creative storytelling skills with a keen eye for visual composition and detail. Ability to conceptualize and execute ideas quickly using AI tools. Familiarity with digital marketing and the ability to tailor content for social media platforms. Strong project management and organizational skills, with the ability to work independently and meet deadlines. A passion for technology, bitcoin, and innovation is a plus. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

We're looking for a Graphic Designer and Video Editor who creates with conversion in mind. Design campaign and automated flow emails (newsletters, welcome, abandoned cart, post-purchase, win-back, etc.) that are on-brand and built to drive clicks and revenue.

Location: Colombia; El Salvador; Honduras; Guatemala; Nicaragua; Dominican Republic We are seeking a detail-oriented, highly organized, and proactive Virtual Surgery Scheduling Coordinator to support a U.S.-based orthopedic medical practice. In this role, you will be responsible for coordinating surgical procedures, managing medical administrative workflows, communicating with insurance payors (Workers' Comp, Personal Injury, and Medicare), and liaising directly with attorneys and clinical teams. If you have at least 2 years of experience in U.S. surgery scheduling, exceptional written and verbal communication skills, and a strong customer-centric mindset, we encourage you to apply! Top 3 Daily Tasks Surgery & Appointment Scheduling: Coordinate, schedule, and track surgical procedures, consultations, and follow-ups while managing provider calendars with high accuracy. Medical Administration & Document Editing: Review, edit, and organize medical reports, surgical documentation, and client files to ensure complete clinical precision. Payor & Legal Coordination: Process and verify Workers' Compensation (W/C), Personal Injury (PI), and Medicare authorizations, while liaising directly with attorneys and insurance adjusters regarding case requirements. Key Responsibilities Oversee end-to-end surgery scheduling workflows, ensuring seamless communication between patients, surgical centers, physicians, and administrative staff. Review and edit complex medical reports, ensuring accuracy before distribution to payors, legal teams, or patient records. Manage Workers’ Compensation, Personal Injury, and Medicare claims details related to surgical approvals and pre-authorizations. Communicate professionally with law offices and attorneys regarding Personal Injury and Workers' Comp cases. Maintain clear, professional written and verbal communication with patients to guide them through pre-op and post-op administrative steps. Work independently to solve scheduling bottlenecks, follow up on pending authorizations, and update patient files in the EMR. Requirements Experience: 2+ years of direct experience in surgery scheduling for a U.S. medical practice (experience in Orthopedics is a strong plus). Insurance & Legal Knowledge: Solid working knowledge of Workers’ Compensation (W/C) , Personal Injury (PI) , and Medicare procedures. Medical Documentation: Proven experience reviewing and editing medical reports and clinical documentation. Language Skills: Fluent/Bilingual English (written and spoken) with strong interpersonal communication. Spanish speaking capability is preferred. Tech Skills: Proficient in Google Workspace, Microsoft Excel, Microsoft Outlook, and digital calendar management. EMR/EHR Experience: Hands-on experience with medical EMR systems. Experience with ModMed (EMA) is a major plus, though candidates proficient in other EMR platforms are welcome to apply. Work Style: Ability to work independently with minimal supervision, highly team-oriented, customer-focused, and detail-driven. Work Setup & Terms Schedule: Full-Time (40 hours/week, Monday – Friday, 8:00 AM – 5:00 PM PST). Location: 100% Remote. Technical Setup: Quiet home office workspace equipped with a high-speed computer setup, noise-canceling headset, and power/internet backup infrastructure.

Location: Cape Town, South Africa The ideal candidate will have experience in Digital Media and Localization project management, coupled with a good understanding of current and new technologies and workflows. In addition, they will be highly motivated and able to work as part of a team that deals with changing priorities and workloads. Responsibilities: With supervision by Territory Manager, assign projects to local freelancers or vendors. Follow through projects and ensure they are finished as scheduled and according to the highest possible technical/linguistic standards. Relate promptly linguistic and quality issues (vs time, client, or general process constraints) to Territory Manager. Monitor and keep up to date with trends in region related to shifts in technology, creative or technical specifications. Assist Territory Manager with local recruitment, such as, posting in local language, contacting universities, etc. Conform, proofread, and perform other linguistic tasks in subtitling software. Other tasks as assigned. Requirements Demonstrated project management/coordination experience. Fluent in Dutch/German Bachelor’s degree in language-related field, e.g. translation, literature, journalism, etc. Good understanding and in-depth knowledge of language/country-specific cultures, known as localization. Attention to detail combined with the ability to work quickly to meet deadlines and a fast-paced environment. Excellent communication skills. A positive attitude when experiencing obstacles and enthusiastic to get things done. Passionate about customer experience and customer service excellence. Problem solver with creative and innovative approach with ability to think out of the box.

Location: Mexico; Philippines; Brazil; Chile; Serbia; Latvia About Paired Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent! We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world. Our Client AI powered ecommerce agency. They have worked with 500+ DTC and ecommerce brands, managed $250M+ in media spend and delivered $2B+ in client revenue. They run paid social, paid search, email/SMS, CTV, TikTok Shop, Amazon, UGC and CRO for a portfolio of DTC brands. Their team is lean and works in pods. Each pod has a pod lead who owns strategy and client relationships, a media buyer who owns execution and performance, content managers, and creative support. They use AI throughout our workflow, from account audits to landing page builds to creative reporting, so one strong media buyer can do the work of three. This is a fast environment. If you are ambitious and hard-working, it will move your career faster than most agencies can. If you need a lot of structure or prefer a slow pace, it is not the right fit. The Role You will be the media buyer in one of our pods, managing Meta campaigns (with TikTok as a secondary channel) across a portfolio of ecommerce accounts. You own the ad accounts: budgets, pacing, structure, launches, testing and optimization. Your pod lead owns the client relationship and overall strategy. You own the numbers and the execution behind them. The role combines hands-on buying with media buying strategy. You will analyze performance data, find where accounts are leaking (pre-click or post-click), and propose the fix: new creative angles, landing page tests, budget shifts or structure changes. You will also join client calls and present paid social performance alongside your pod lead. What Success Looks Like Every account is paced to its monthly budget, with no overspend and no surprises Spend moves to the highest-leverage products and campaigns, and comes off losers quickly No ads run on sold-out products, broken links or outdated offers Accounts are never starved of creative: you flag gaps early and get new assets live fast Landing page and creative tests launch on schedule and produce clear winners Your pod lead walks into every client call with accurate numbers and a clear plan from you Seasonal moments (Prime Day, BFCM, brand sales) launch on time with approved assets What You’ll Do Campaign Management Build, launch and optimize Meta campaigns daily, with secondary management of TikTok Ads Own daily budgets and monthly pacing per account, and reallocate spend based on performance, frequency and inventory Manage campaign structure, bidding, audiences, exclusions and frequency controls Upload and traffic new creative, and run structured creative and angle testing Run weekly account sweeps: check every live ad for stock availability, link destination, offer accuracy and copy errors, and fix issues the same day Monitor ROAS, NC-ROAS, MER, CAC and frequency against client targets Strategy and Analysis Diagnose performance by separating pre-click problems (creative, audience, fatigue) from post-click problems (landing page, offer, site) Look past platform ROAS to backend profitability: margins, COGS and blended results Build landing page test plans and work with our team to get new pages designed, approved and live Audit ad copy and creative across accounts and recommend what to refresh, cut or scale Plan and execute seasonal campaigns, including Prime Day, BFCM and client sales Spot and escalate tracking issues (pixel, CAPI, attribution discrepancies) before they distort decisions Creative Collaboration Work with content managers, designers and the creative team to source, brief and review ad creative Identify winning hooks, formats and angles, and turn them into creative requests Push for authentic assets (real people, raw clips, UGC) that improve performance Reporting and Client Communication Prepare performance reports and creative performance reports for client calls Join client calls with your pod lead and present paid social results, trends and next steps clearly Keep internal Slack channels and Jira tickets updated so everyone knows what changed and why AI and Process Use AI tools (Claude and others) daily to run account audits, generate landing page concepts, draft copy and build reports Help turn repeated work into reusable AI workflows that make the whole pod faster Requirements Must have 3+ years of hands-on Meta Ads experience for ecommerce brands (not lead gen or boosted posts), with at least one account at $100K+/month in spend A proven record of scaling DTC ecommerce brands through Meta, at an agency or in-house Deep understanding of Meta campaign structure, auction dynamics, pixel/CAPI tracking and creative performance Strong command of ecommerce metrics: ROAS, NC-ROAS, MER, CAC, LTV, contribution margin Precision with budgets: you pace spend to the dollar and catch problems before the client does Strong ownership: you act without waiting to be told, and you close the loop on every task Clear, confident communication, written and on calls Comfort using AI tools in your daily workflow, and curiosity about using them more Humility to do the detailed work and ambition to grow into a strategist English C1-C2 fluency for conversation level since this is a client-facing role Nice to Have TikTok Ads Manager experience Triple Whale, Northbeam or other attribution tools Working knowledge of Shopify and Klaviyo, and how paid and retention channels work together Experience building or testing landing pages Background in creative strategy, UGC or performance creative Experience with Jira or similar task management tools Benefits What You’ll Get Fully remote work; USD payment up to 6k/month Direct ownership of your ad accounts and the results they produce Training on AI-powered media buying workflows most agencies do not have yet Access to Triple Whale, Meta Ads Manager, Klaviyo, Claude and more A clear growth path from media buyer to media buying strategist as the agency grows Hiring Process Short video pre-screen: a few questions so we can see how you communicate on camera Intro interview with our team Paid media assessment: a practical exercise based on a real client scenario Final conversation with agency leadership

Location: United States About Paired Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent! We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world. Our client We are looking for a highly experienced Creative Strategist to join agrowing DTC e-commerce brand, This is not an entry-level role. We are specifically looking for someone with strong experience working with larger DTC/e-commerce brands who can integrate into the role quickly without requiring heavy training or onboarding. We want someone who can bring new ideas, systems, experience, and insights into the company. Why Our Client? We offer: Strong compensation structure Significant opportunity for growth Freedom and flexibility A transparent and open work culture A tight-knit team environment The ability to help shape systems and processes as the company grows The more value you provide, the more opportunity there is to grow financially and professionally with the company. We are looking for someone who wants to build something long-term and become a major part of the brand’s growth What We're Looking For We need someone who deeply understands: Customer psychology Product positioning Direct response marketing Creative strategy Consumer behavior Trend analysis Data interpretation Scaling ads through creative You should know how to turn: customer psychology product understanding trends/data into ads that scale revenue. You should have strong experience with: Meta/Facebook Ad Manager Northbeam Triple Whale DTC attribution/data analysis UGC strategy AI creative concepts Static ads Script writing Creative testing systems You must understand how to analyze ad/account data and translate that data into actionable insights for the creative team on a weekly basis. Your Responsibilities Lead and manage the Creative Strategy department Eventually Host weekly creative/performance meetings Review learnings with the team: what’s working what’s not working what needs improvement Work closely with: the CEO media buying agencies creative agencies editors creators strategists Develop creative systems, workflows, SOPs, and testing structures for the client Create and review: hooks concepts scripts UGC ideas AI concepts static concepts performance angles Analyze competitors and other successful brands to identify opportunities and winning trends we can adapt for our product Bring initiative, leadership, structure, and creativity into the company Requirements The ideal person: Has worked with successful DTC/e-commerce brands Understands direct response advertising deeply Understands how to scale brands creatively Has strong communication and leadership skills Can teach and explain ideas clearly to team members Is ambitious and growth-oriented Has strong initiative and creativity Understands brand identity and customer psychology Knows how to combine data with creativity Our demographic is primarily older women/homeowners, so understanding this audience is extremely important. You must understand: the customer the product the emotional drivers the brand vision Benefits Work with an in-house DTC scaling brand Remote work Flexible hours Full-time role, contractor basis (1099) Strong compensation level for the right talent