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Location: Limassol, Cyprus Spotware Systems is looking for a Fullstack Developer (PHP + React) to modernize the backend of a payment cashier and build the frontends of a consumer trading client area and broker back-office products — working on a strict design system with AI-assisted development. Responsibilities Reengineer the existing PHP backend of the payment cashier into a market-ready product — refactoring and extending it, not rewriting from scratch. Build and maintain the React frontends of the products — a consumer trading client area and broker-facing back-office tools. Assemble screens from a shared component library, and grow that library together with the product designer. Work from the analyst’s specifications and agree API contracts with the backend developers. Estimate work, plan it with the team, and deliver against the agreed plans. Hold release quality together with QA. Use AI-assisted development as the default way of working on both the PHP and React sides. Maintain the current versions of the products until the new ones fully replace them. Requirements 5+ years of production development with strong PHP — comfortable working inside an existing codebase, modernizing it, and bringing it to product quality. Solid React (TypeScript welcome) — consumer web apps and data-heavy admin interfaces built from a component library. API and integration literacy — REST APIs, webhooks, and event flows; exposure to payment integrations is a strong plus. Design-system discipline — works within a strict component system and extends it deliberately, instead of producing one-off screens. AI-native development — uses AI coding tools as the default way of producing and reviewing code, with the judgment to know their limits. Domain exposure to fintech, payments, trading, or brokerage is a plus. Soft skills: self-sufficient and reliable owner of their area; prioritizes well, communicates trade-offs early, and escalates before deadlines slip. Russian English (B1+). Nice to Have Experience with WebSockets Benefits Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Limassol, Cyprus Spotware Systems is seeking an experienced Senior QA Engineer (Full stack) to join our dynamic and highly professional product team in our Limassol office (or remote). This role involves working closely with product managers and developers to ensure our products are robust, scalable, and meet high-quality standards. You will be involved in functional testing, customer scenario testing, stress testing, performance testing, sanity testing, enhancing the automation processes, and the overall QA improvement process. Key Responsibilities: Conduct thorough requirements analysis and collaborate with cross-functional teams to understand technical specifications. Perform manual/automate functional/non-functional testing. Identify, track, and report bugs, ensuring they are resolved promptly with clear root cause analysis. Monitor and maintain test environments to ensure stability and efficiency in test execution. Contribute to and execute test strategies for complex systems with high availability and reliability requirements. Collaborate in code reviews to maintain high quality across automated tests and production code. Requirements: 5+ years of experience in Quality Assurance, specifically in backend projects. 2+ years of experience in troubleshooting Java applications. Proficiency in Java programming for test automation development. Solid knowledge of testing methodologies and test design techniques (e.g., boundary value analysis, equivalence partitioning, state transition testing). Experience in designing and maintaining test cases in Allure TestOps, including traceability to requirements and test reporting. Hands-on experience with microservices architecture and event-driven architecture, including understanding of inter-service communication, message brokers, and asynchronous processing. Proven experience testing TCP socket-based integrations (e.g., WebSocket, gRPC). Strong analytical skills with the ability to perform impact analysis, create traceability matrices, and work with both functional and non-functional requirements. Experience in identifying root causes and understanding issue consequences within complex backend environments. Good working knowledge of SQL for validating backend data and queries. Linux systems knowledge (CLI) for troubleshooting and test environment maintenance. Excellent communication skills with a strong command of English (B1 or above) and Russian. You use AI not just occasionally, but as a core part of how you think, work, and deliver results. Being AI-augmented is part of what makes you a top performer. Preferred Qualifications: Familiarity with binary protocols (e.g., FIX). Hands-on experience with Databases like PG, Clickhouse Hands-on experience with messaging and caching systems like Kafka, Redis Experience in the Forex industry or trading platform knowledge. Conditions: Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare. A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box to celebrate the arrival of a child. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Limassol, Cyprus About the Role Spotware Systems is looking for an experienced Senior Product Designer (Mobile) to join our product team in Limassol, Cyprus . As our product continues to evolve, we are focused on making it more accessible, intuitive, and visually engaging for a broader audience while preserving the depth and precision that professional traders rely on. In this role, you will help transform complex trading workflows into seamless mobile experiences by combining outstanding UX thinking with high-quality visual design. This is an excellent opportunity for an experienced Product Designer who enjoys solving complex usability challenges, shaping product strategy, and creating elegant mobile experiences that delight users. You will work closely with Product Managers, Engineers, and Designers while contributing to one of the core products of our company. Responsibilities Design intuitive and visually engaging user interfaces for the cTrader mobile application. Collaborate closely with Product Managers, Developers, and other stakeholders throughout the product development lifecycle. Analyze user journeys, identify friction points, and simplify complex trading experiences. Design user-centered solutions that balance functionality, usability, and visual quality. Contribute to the development, maintenance, and evolution of the design system. Validate design decisions through research, feedback, and iterative improvements. Ensure design consistency across the mobile product and related user experiences. Requirements Strong experience in Product Design with a focus on mobile UX/UI. Excellent understanding of user-centered design principles and interaction design. Strong visual design skills with exceptional attention to detail. Ability to simplify complex user flows and create intuitive experiences. Critical thinking skills with the confidence to challenge requirements and identify the best solutions. Ability to clearly communicate and justify design decisions while collaborating with cross-functional teams. Strong communication and teamwork skills. Experience working with design systems and scalable design components. Experience in FinTech or trading products is considered an advantage. Nice to Have Experience designing complex B2B or FinTech products. Experience conducting user research and usability testing. Experience working in cross-functional Agile product teams. Benefits Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Limassol, Cyprus Spotware Systems is looking for a Senior Technical Writer to join our Content & Education Team. We are seeking an experienced technical writer who combines excellent documentation skills with hands-on expertise in AI-driven production, automation and publishing. You will help build scalable workflows that deliver accurate, consistent documentation for complex financial technology products. Responsibilities : Create and maintain clear technical documentation, including user guides, illustrated how-tos and integration manuals. Design and improve AI-assisted documentation workflows, from source research and drafting to review, validation, localisation readiness and delivery. Structure and optimise documentation for AI readability, search visibility and reliable retrieval by agents. Use AI tools and agents to automate repetitive documentation tasks, while verifying technical accuracy against authoritative product sources. Maintain and enhance documentation portals (Docusaurus, MkDocs or similar platforms) and manage content through docs-as-code, Git and review workflows. Collaborate with product, engineering and other stakeholders to turn releases and new features into accurate, timely documentation. Produce release notes and selected B2B/B2C materials, including brochures, white papers and product-video scripts. Establish and apply terminology, style, accessibility and quality standards, including automated checks for accuracy, terminology, style and links. Requirements : Proven experience writing technical documentation for trading, forex, financial technology or similarly complex software products, backed with a strong portfolio. Strong English writing, editing and instructional-design skills. Practical experience with documentation platforms, Markdown, Git and docs-as-code workflows. Hands-on experience using AI assistants, agents, MCP servers, APIs or similar tools into repeatable documentation production and quality-assurance workflows, beyond prompting alone. Ability to evaluate AI-generated output critically, validate claims against product evidence and protect sensitive information. Ability to work independently across teams, prioritise delivery, respond to feedback and improve processes continuously. Conditions : Competitive remuneration reflecting your skills, contribution, and experience. Comprehensive private medical insurance for your peace of mind and well-being. Relocation support package (if applicable) — including visa and work permit arrangements to ensure a smooth move to Cyprus. Welcome Baby Bonus to celebrate life’s most joyful milestones. Birthday Voucher to make your special day even brighter. Fully equipped, modern workplace offering daily fresh fruits, Wednesday breakfasts, Thursday pizza days, and Friday snacks — because great work deserves great food. Sports and wellness benefits, including company-subsidized gym memberships and wellness programs to help you stay active and energized. Support with integration into life in Cyprus, including guidance on local healthcare, banking, and accommodation. Continuous learning and professional growth opportunities, including internal training, conferences, and skill-development initiatives. Greek language classes to help you adapt smoothly to local life and culture.

Location: Limassol, Cyprus Spotware Systems is looking for a Customer Success Manager to retain and grow corporate clients using the Spotware products by acting as their trusted advisor. The Customer Success Manager owns the client relationship end to end: onboarding and configuration guidance and follow ups, proactive account management, adoption and utilisation growth, and the translation of client business needs into clear, testable requirements for Product, Engineering and Support. The role strengthens satisfaction and loyalty, identifies and mitigates churn and relationship risks, and feeds structured insight back into product, service and commercial decisions. Requirements 3+ years in a client-facing role (Customer Success, Account Management, Business Analysis or Onboarding) in fintech or trading software, with a track record of retaining and growing corporate accounts. Good working knowledge of FX/CFD trading - how prices are formed, how orders are placed and filled, how leverage and margin work, and a general sense of how brokers manage risk - plus an interest in understanding execution quality (fair fills, slippage, unusual trading patterns). Ability to analyse usage, execution data and client feedback to identify risks, needs and improvement opportunities, and to turn them into structured recommendations. Experience organising and delivering client training, onboarding sessions, webinars or other enablement activities. Good MS Excel skills and comfort working with large trading datasets. Practical daily use of AI tools to accelerate analysis, documentation, client communication, reporting and enablement, with the judgement to validate outputs before use. Excellent verbal and written communication skills in English; clear, structured communicator. Nice to have: Experience with liquidity bridges and aggregators Responsibilities Client success and consultative support: provide consultative support to corporate clients on company products and services; resolve client questions, issues, and requests promptly and professionally; help clients understand product functionality and use the platform more effectively; maintain regular communication with clients to strengthen satisfaction, loyalty, and long-term cooperation. Platform usage and client value: analyze how clients use the products and identify opportunities to increase product value for them; guide clients toward more effective, beneficial, and informed use of company products; identify usage gaps, adoption barriers, recurring questions, and improvement opportunities; support client success goals through structured recommendations and follow-ups. Training and enablement: organize and conduct client training programs, seminars, and webinars; prepare materials and guidance that help clients improve their proficiency in using company products; adapt training and enablement activities to client needs, product updates, and common usage challenges. Feedback, data, and improvement initiatives: collect and analyze client feedback to identify product, service, and process improvement opportunities; collect and analyze client data to support strategic initiatives for service and product improvement; manage client-related changes and communicate relevant needs or risks to internal teams; respond quickly to situations that may negatively affect client relationships. Cross-functional collaboration: coordinate with Sales, Marketing, Product, Support, Billing, Technical, and Development teams to achieve client success goals; communicate client needs, feedback, risks, and opportunities to relevant stakeholders; support alignment between commercial, product, and technical teams around client priorities. AI-assisted work: use AI tools to improve client analysis, communication drafting, meeting preparation, feedback analysis, training materials, reporting, and process efficiency; validate AI-generated outputs before using them in client communication, reporting, or internal documentation. Conditions Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare. A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box to celebrate the arrival of a child. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: ., United Kingdom Workplace: remote Here at Scede, we enable scaling companies to achieve hiring success. Since 2013, we’ve built incredible teams for 150+ tech companies and games studios in Europe and North America via our flexible, subscription-based or pay-as-you-go recruitment solutions. We see recruitment as a craft, and focus on the enablement and empowerment of our teams to help us achieve our #1 business objective; to deliver an exceptional service to our customers. Our Talent Partners have hired top talent into the teams of 27 Unicorns, including Klarna, Graphcore, Trustpilot, Mollie and Trade Republic to name a few. About Scede Source Not every company needs a full embedded team. Some have a handful of roles that really matter and need them done well. Scede Source is how we help them. It’s a focused 30-day sourcing sprint for each role, where we source, screen and shortlist. As our next Talent Partner, you'll: Run between 1-5 sprints at once across tech, product, go-to-market and games Hold weekly updates with hiring managers so they always know where things stand Use funnel data to spot when a role is stalling and work out why Utilise AI and be curious about new ways it can be used within your sourcing and strategy Push back with evidence when a brief doesn’t match the market Feed what you learn back into how we run Source We'd love it if: You’ve recruited in tech or games, whether that was embedded, in-house, RPO or agency. You love to source! You can build sourcing strategies, utilising AI, available platforms and current market trends to seek out those hard to find candidates. You treat recruitment as a craft. You want to know why something works, not just tick off the steps. You can recognise quickly when something isn't going to plan and can pivot your approach and strategy. You can interpret and use data to influence your hiring managers, presenting the facts to make the changes needed to make the hire. You talk openly about what’s gone wrong and what you learned from it. You can work autonomously. You’re comfortable working remotely and staying connected with a distributed team. Benefits The autonomy, trust, and flexibility of a 100% remote-first company. You're empowered to work from home or wherever you feel you work best. We've found that a positive work-life balance for all is much more accessible this way. Private medical and dental cover. Discounts and perks across retail, travel, leisure, and entertainment. Monthly "Best Self" allowance to invest in something that works for you, such as subscriptions to Spotify or Audible, gym memberships, a meal at your favourite restaurant, and more. On top of 23 days of paid leave (pro rata), you also have your birthday off to celebrate, and 3 extra days off between Christmas and New Year.

Location: ., United Kingdom Workplace: remote Here at Scede, we enable scaling companies to achieve hiring success. Since 2013, we’ve built incredible teams for 150+ tech companies and games studios in Europe and North America via our flexible, subscription-based or pay-as-you-go recruitment solutions. We see recruitment as a craft, and focus on the enablement and empowerment of our teams to help us achieve our #1 business objective; to deliver an exceptional service to our customers. Our Talent Partners have hired top talent into the teams of 27 Unicorns, including Klarna, Graphcore, Trustpilot, Mollie and Trade Republic to name a few. As a Talent Partner at Scede, you will either be embedded into one of our live customers, or driving qualified candidate velocity for customers via our innovative new Source service. As our next Talent Partner, you’ll have: A strong track record of achievement in end-to-end recruitment within the Commercial/GTM space. Experience in scaling high-growth start ups through strong delivery. Exceptional communication and collaboration skills, and the ability to build strong relationships. A real appreciation for data, recruiting metrics and continuous improvement. A can-do, positive attitude towards overcoming challenges and finding solutions, with an ‘always learning’ mentality. An agile approach to work, even when working remotely. Knowledge and use of AI to enhance working practices. As a Talent Partner, you can expect to: Own the recruitment journey and all aspects of the candidate experience - sourcing, screening, and guiding great people through the process. Work closely with hiring managers and teams to create a streamlined and unbiased recruitment process that follows best practices. Be creative with sourcing techniques and continuously seek ways to improve. Focus on world class delivery using multi-channel sourcing techniques. Where required, guide your stakeholders through key initiatives including; code reviews, conducting interview training, employer branding, and the development of D&I processes. Monitor and report on key talent acquisition metrics, using data to influence decisions. Perks of working as a Talent Partner at Scede: The autonomy, trust, and flexibility of a 100% remote-first company. You're empowered to work from home or wherever you feel you work best. We've found that a positive work-life balance for all is much more accessible this way. Private medical and dental cover. Discounts and perks across retail, travel, leisure, and entertainment through our benefits platform "Ben" via "Perks at Work". Monthly "Best Self" allowance to invest in something that works for you, such as subscriptions to Spotify or Audible, gym memberships, a meal at your favourite restaurant, and more. On top of 23 days of paid leave (pro rata), you also have your birthday off to celebrate, and 3 extra days off between Christmas and New Year

Location: ., United Kingdom Workplace: remote Here at Scede, we enable scaling companies to achieve hiring success. Since 2013, we’ve built incredible teams for 150+ tech companies and games studios in Europe and North America via our flexible, subscription-based or pay-as-you-go recruitment solutions. We see recruitment as a craft, and focus on the enablement and empowerment of our teams to help us achieve our #1 business objective; to deliver an exceptional service to our customers. Our Talent Partners have hired top talent into the teams of 27 Unicorns, including Klarna, Graphcore, Trustpilot, Mollie and Trade Republic to name a few. As a  Talent Partner at Scede, you will either be embedded into one of our live customers, or driving qualified candidate velocity for customers via our innovative new Source service. As our next Talent Partner, you’ll have: A strong track record of achievement in end-to-end recruitment within the Tech space. Experience in scaling high-growth Tech start ups through strong delivery. Exceptional communication and collaboration skills, and the ability to build strong relationships. A real appreciation for data, recruiting metrics and continuous improvement. A can-do, positive attitude towards overcoming challenges and finding solutions, with an ‘always learning’ mentality. An agile approach to work, even when working remotely. Knowledge and use of AI to enhance working practices. As a Talent Partner, you can expect to: Own the recruitment journey and all aspects of the candidate experience - sourcing, screening, and guiding great people through the process. Work closely with hiring managers and teams to create a streamlined and unbiased recruitment process that follows best practices. Be creative with sourcing techniques and continuously seek ways to improve. Focus on world class delivery using multi-channel sourcing techniques. Where required, guide your stakeholders through key initiatives including; code reviews, conducting interview training, employer branding, and the development of D&I processes. Monitor and report on key talent acquisition metrics, using data to influence decisions. Perks of working as a Talent Partner at Scede: The autonomy, trust, and flexibility of a 100% remote-first company. You're empowered to work from home or wherever you feel you work best. We've found that a positive work-life balance for all is much more accessible this way. Private medical and dental cover. Discounts and perks across retail, travel, leisure, and entertainment through our benefits platform "Ben" via "Perks at Work". Monthly "Best Self" allowance to invest in something that works for you, such as subscriptions to Spotify or Audible, gym memberships, a meal at your favourite restaurant, and more. On top of 23 days of paid leave (pro rata), you also have your birthday off to celebrate, and 3 extra days off between Christmas and New Year

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking an experienced and detail-oriented Product Designer to join the OKX team, focused on VIP and Deposit & Withdraw experiences. You'll help guide the team's attention to UX craft and lead cross-functional design alignment and efficiency across our global apps. This pivotal role focuses on crafting dynamic and engaging experiences for our highest-value users and the deposit and withdrawal journeys that underpin every product on the platform, including how those journeys connect to Earn. As part of this role, you will be part of a world-class team shaping how VIP users experience tiering, benefits, and recognition, as well as how all users move funds in and out of OKX across fiat and crypto rails. Collaboration is key in this position, as you will work closely with our global design, product, creative, strategy, engineering, and research teams to elevate the cutting edge of our product offerings. Your contributions will steer the development and implementation of new concepts for VIP and Deposit & Withdraw, deliver designs aligned with business objectives. The right candidate for this role possesses a detail-oriented approach to user experience, with a passion for holistic product-design thinking. As a strategic partner to cross-functional teams, you should excel in adaptability and conversing with stakeholders, while continuing to maintain a focus on excellent user experience and product quality. What You’ll Be Doing Leverage data, insights, and user feedback to bring human voices into problem statements, product interfaces, and user journeys Generate ideas quickly, and connect regularly with customers to validate directions Participate in design critiques and present work in product leadership feedback meetings Own end-to-end design quality for VIP and Deposit & Withdraw, which includes advocating for UX craft and users Design VIP tiering, benefits, and recognition experiences, including how Earn perks and bonuses surface for VIP users Design deposit and withdrawal flows across fiat and crypto rails that are fast, trustworthy, and easy to follow Co-lead the product development process, influencing strategic decisions improve the overall product experience, and ensure consistency Partner with visual designers, product managers, user researchers, and engineers across markets to build and ship experiences that represent the company vision Work across teams to drive consensus and advocate for solutions that balance the needs of our users with our business goals Think systematically about UI patterns and reusable solutions, designing not just individual screens but scalable components that work across features and contexts Contribute to and evolve our design system by identifying opportunities to abstract one-off designs into well-documented, flexible components that accelerate the team What We Look For In You Must be native to crypto and have experience in investing in Cefi or DeFi Requires 5-8 years of Product Design experience, with a Bachelor’s degree in Product Design, Web Design, or equivalent project/portfolio experience Experience designing outstanding digital products in an agile development environment with cross-functional partners, backed by a portfolio that showcases modern design work and demonstrates your ability to design mobile-first digital Deep understanding of human-centered design principles, and proficient in dissecting complex problems and tasks, translating them into user-centric, data-driven experiences that are intuitive and inclusive Extensive background in developing digital products and experiences through comprehensive knowledge of user research, user experience, interaction design, and prototyping techniques, and demonstrated expertise in employing design methodologies and tools to facilitate cross-functional collaboration in understanding and meeting user needs Skilled in thriving within a fast-paced environment, adept at managing multiple dependencies, prioritizing tasks independently, and demonstrating flexibility while proactively addressing challenges Strong presentation, interpersonal and communication skills, with experience articulating complex and abstract concepts persuasively, providing rationale behind decisions, remaining open to feedback, and confidently representing viewpoints Systems-level design thinking: you naturally spot patterns across flows and proactively create reusable, scalable components rather than solving each screen in isolation, with experience building, documenting, or contributing to a component library or design system Nice to Haves Knowledge of OKX VIP, Deposit & Withdraw, and Earn products Experience working with teams across offices and US time zones Experience using AI tools (Figma plugins, generative design, prompt-based prototyping) to accelerate design workflows and explore concepts faster Experience using AI to build systematic design approaches, moving beyond screen-by-screen design to construct interactive, high-fidelity flows that can be explored and validated end to end Highlights of Perks and Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-EW1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Abu Dhabi, United Arab Emirates Workplace: hybrid At inDrive, a passenger and a driver agree on a price in seconds. What happens next, from the moment the driver accepts the order until the passenger steps out of the car, decides whether that passenger will open inDrive again. We are looking for a Senior Product Manager to own the passenger's ride experience : from driver assignment to a successfully completed trip. You will shape how passengers wait for and meet their driver, how they feel during the ride, and how the trip ends. This role goes beyond screens and flows. Your work will directly affect completed rides, cancellations, passenger trust and retention. Key Responsibilities Own the Ride Experience End-to-End: You will define and evolve the passenger journey after a driver is assigned: waiting for pickup, meeting the driver, the ride itself and the end of the trip. Turn More Matches into Completed Rides: Find and remove the reasons why passengers and drivers cancel after they have agreed on a ride, so that more matched orders end in a successful trip. Make Pickup Predictable: Improve ETA accuracy, driver tracking, pickup point clarity and passenger-driver communication, so that passengers and drivers find each other quickly and without stress. Build Trust and Safety into the Ride: Together with the safety team, develop in-ride features such as trip sharing, route monitoring and emergency tools that help passengers feel safe and in control. Close Every Trip Well: Own the end of the ride: trip summary, payment confirmation, ratings and feedback, and resolving post-trip issues such as disputes or lost items. Experiment and Optimize Continuously: Run A/B tests and iterate on key levers such as waiting rules, notifications, communication tools and cancellation policies. Collaborate Across Domains: Work closely with driver product, safety, maps and geo, payments, customer support and data teams to keep the experience consistent for both sides of the ride. Skills, Knowledge and Expertise 4+ Years in Consumer Marketplaces: Proven track record leading high-scale consumer products, preferably in ride-hailing, delivery, or platforms with offline operational components. Operational & System Understanding: Hands-on grasp of real-world logistics—including ETAs, geolocation, cancellations, and support workflows—alongside two-sided marketplace incentives (passengers vs. drivers). Data & Experimentation Rigor: Skilled in A/B testing, funnel and cohort analysis, and data-driven decision-making under uncertainty to rapidly test bold hypotheses. User-Centric & Safety Mindset: Deep empathy for passenger anxieties during a ride, with the ability to design trust-building UX while treating safety as an absolute product requirement. Cross-Functional Alignment: Proven success collaborating across diverse product teams (Driver Experience, Maps, Safety, Payments, Support) to navigate conflicting priorities and reach consensus. Clear & Strategic Communication: Ability to articulate complex product trade-offs, operational trade-offs, and strategic decisions to both technical teams and executive leadership. Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid Senior Applied Researcher will own well-defined marketplace efficiency problems end-to-end, from problem formalisation through modelling, deployment, and production monitoring. You will operate independently on complex problem areas, make explicit trade-offs between competing objectives, and partner closely with engineering to deliver robust, scalable solutions. Key Responsibilities Conduct in-depth market research and analyze trends to identify opportunities for marketplace growth and optimization Develop and refine metrics, dashboards, and KPIs to monitor market performance and guide strategic decisions Generate and validate hypotheses to address key market challenges, presenting insights and actionable recommendations to stakeholders Investigate anomalies and deviations in key metrics, identifying root causes and proposing solutions Build predictive models and advanced analytics frameworks to forecast market trends and inform resource allocation Skills, Knowledge and Expertise 4–7 years of industry experience in data analytics, data science, applied research, or PhD + 2–4 years post-PhD in industry End-to-end ownership of individual marketplace models, policies, or decision mechanisms Strong judgment in trading off model fidelity, latency, robustness, and business impact Proven ability to move from abstract problem formulation to production-grade decision logic Hands-on experience collaborating with engineering teams on deployment, iteration, and monitoring Demonstrated ability to reason about system behavior under uncertainty, delayed feedback, and partial observability Modeling supply-demand dynamics as stochastic, partially observed, feedback-driven systems; formalizing unit economics, service quality, and LTV as state variables and objectives Design and analysis of experiments under interference, spillovers, feedback loops, and adaptive policies (e.g., switchbacks, clustered interventions) Practical experience with DiD, panel methods, synthetic control, double-robust estimators, and causal ML approaches in production settings Ability to distinguish short-term experimental uplift from long-run equilibrium shifts and cumulative feedback effects using time-series and dynamic causal methods. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from EUR 70 700 gross Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid At inDrive, a passenger and a driver agree on a price in seconds. What happens next, from the moment the driver accepts the order until the passenger steps out of the car, decides whether that passenger will open inDrive again. We are looking for a Senior Product Manager to own the passenger's ride experience : from driver assignment to a successfully completed trip. You will shape how passengers wait for and meet their driver, how they feel during the ride, and how the trip ends. This role goes beyond screens and flows. Your work will directly affect completed rides, cancellations, passenger trust and retention. Key Responsibilities Own the Ride Experience End-to-End: You will define and evolve the passenger journey after a driver is assigned: waiting for pickup, meeting the driver, the ride itself and the end of the trip. Turn More Matches into Completed Rides: Find and remove the reasons why passengers and drivers cancel after they have agreed on a ride, so that more matched orders end in a successful trip. Make Pickup Predictable: Improve ETA accuracy, driver tracking, pickup point clarity and passenger-driver communication, so that passengers and drivers find each other quickly and without stress. Build Trust and Safety into the Ride: Together with the safety team, develop in-ride features such as trip sharing, route monitoring and emergency tools that help passengers feel safe and in control. Close Every Trip Well: Own the end of the ride: trip summary, payment confirmation, ratings and feedback, and resolving post-trip issues such as disputes or lost items. Experiment and Optimize Continuously: Run A/B tests and iterate on key levers such as waiting rules, notifications, communication tools and cancellation policies. Collaborate Across Domains: Work closely with driver product, safety, maps and geo, payments, customer support and data teams to keep the experience consistent for both sides of the ride. Skills, Knowledge and Expertise 4+ Years in Consumer Marketplaces: Proven track record leading high-scale consumer products, preferably in ride-hailing, delivery, or platforms with offline operational components. Operational & System Understanding: Hands-on grasp of real-world logistics—including ETAs, geolocation, cancellations, and support workflows—alongside two-sided marketplace incentives (passengers vs. drivers). Data & Experimentation Rigor: Skilled in A/B testing, funnel and cohort analysis, and data-driven decision-making under uncertainty to rapidly test bold hypotheses. User-Centric & Safety Mindset: Deep empathy for passenger anxieties during a ride, with the ability to design trust-building UX while treating safety as an absolute product requirement. Cross-Functional Alignment: Proven success collaborating across diverse product teams (Driver Experience, Maps, Safety, Payments, Support) to navigate conflicting priorities and reach consensus. Clear & Strategic Communication: Ability to articulate complex product trade-offs, operational trade-offs, and strategic decisions to both technical teams and executive leadership. Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross. Final benefits may vary depending on the location.

Location: Cairo, Egypt Workplace: hybrid inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production. We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers. Key Responsibilities Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call. Drive technical research and design for new platform features. Weigh trade-offs and write them down. Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture. Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load. Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics. Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks. Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests. Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones. Skills, Knowledge and Expertise 5+ years of commercial backend engineering, including high-load systems. Strong Go: you know and have used its advanced features in production. Solid Python for data processing (batch, streaming and async) and for service code. Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores. Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability. Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM). Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow. Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar). Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers). Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer. Nice to have: Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow. GPU or LLM inference experience (vLLM, Triton, Langfuse). Experience using AI coding agents with full review of generated changes. Experience in emerging markets, or building where there is no playbook yet. Experience with Infrastructure-as-Code (IaC) tools Why join us Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production. A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft. Help us challenge injustice by creating fair choices for millions of people across 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Islamabad, Pakistan Workplace: hybrid inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production. We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers. Key Responsibilities Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call. Drive technical research and design for new platform features. Weigh trade-offs and write them down. Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture. Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load. Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics. Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks. Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests. Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones. Skills, Knowledge and Expertise 5+ years of commercial backend engineering, including high-load systems. Strong Go: you know and have used its advanced features in production. Solid Python for data processing (batch, streaming and async) and for service code. Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores. Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability. Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM). Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow. Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar). Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers). Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer. Nice to have: Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow. GPU or LLM inference experience (vLLM, Triton, Langfuse). Experience using AI coding agents with full review of generated changes. Experience in emerging markets, or building where there is no playbook yet. Experience with Infrastructure-as-Code (IaC) tools Why join us Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production. A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft. Help us challenge injustice by creating fair choices for millions of people across 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production. We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers. Key Responsibilities Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call. Drive technical research and design for new platform features. Weigh trade-offs and write them down. Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture. Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load. Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics. Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks. Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests. Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones. Skills, Knowledge and Expertise 5+ years of commercial backend engineering, including high-load systems. Strong Go: you know and have used its advanced features in production. Solid Python for data processing (batch, streaming and async) and for service code. Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores. Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability. Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM). Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow. Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar). Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers). Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer. Nice to have: Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow. GPU or LLM inference experience (vLLM, Triton, Langfuse). Experience using AI coding agents with full review of generated changes. Experience in emerging markets, or building where there is no playbook yet. Experience with Infrastructure-as-Code (IaC) tools Why join us Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production. A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft. Help us challenge injustice by creating fair choices for millions of people across 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid As Senior Product Manager for Compliance , you’ll own the platform that decides who can drive, deliver, and use inDrive across 47 countries—directly impacting user safety, regulatory posture, and bottom-line risk. You will lead the transformation of our driver compliance tools into a scalable Compliance Platform capable of supporting new business lines, global audits, and strict data privacy standards while powering regional expansion today. Key Responsibilities Set Compliance Strategy: Own the long-term vision and strategy for compliance at inDrive. Secure leadership commitment to it. Own the Compliance Product: Own end to end the product that decides who can take orders on inDrive: document requirements by market, document processing, and access control. Support Regional Compliance: Own how requests from regional compliance teams are taken in and prioritized against regulatory risk and business impact. Launch Markets and Requirements: Be accountable for compliance readiness of new country launches and new regulatory requirements. Reduce Compliance Incident Costs: Own the cost of compliance incidents, including fines, suspensions, and mass access restrictions. Build for Audit and Privacy: Make sure the product meets local data-protection laws and regulatory audit requirements. Drive Cross-Functional Delivery: Align roadmaps across Regional Compliance, Legal, Operations, Risk, Engineering, and leadership. Skills, Knowledge and Expertise Product Experience: 5+ years of product management experience at high-volume platforms (Ride-hailing, On-Demand Marketplaces, FinTech, or Logistics), with a focus on platform or internal products that other teams and services depend on. Rules-Driven Products: Experience building products where external or policy requirements set the logic, such as compliance, risk, Trust & Safety, payments or tax. Experience working directly with legal or regulatory teams is a plus. Records & Lifecycle: Experience with products that manage accounts, documents and their statuses over time, such as onboarding or account management, where data quality and decision history matter. Multi-Market Launches: Experience launching or adapting products across several countries with different local requirements. Platform Evolution: Experience moving a live system onto a new platform without disrupting operations, and turning repeated one-off requests into configurable solutions. Systems Literacy: Ability to partner closely with engineering teams on data models, integrations and rules configuration without needing to write code yourself. Data & Business Acumen: Highly analytical, with experience making trade-offs between risk, lost supply and cost. Stakeholder Management: Experienced in leading alignment across business, operational and technical teams and leadership. Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production. We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers. Key Responsibilities Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call. Drive technical research and design for new platform features. Weigh trade-offs and write them down. Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture. Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load. Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics. Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks. Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests. Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones. Skills, Knowledge and Expertise 5+ years of commercial backend engineering, including high-load systems. Strong Go: you know and have used its advanced features in production. Solid Python for data processing (batch, streaming and async) and for service code. Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores. Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability. Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM). Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow. Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar). Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers). Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer. Nice to have: Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow. GPU or LLM inference experience (vLLM, Triton, Langfuse). Experience using AI coding agents with full review of generated changes. Experience in emerging markets, or building where there is no playbook yet. Experience with Infrastructure-as-Code (IaC) tools Why join us Help us challenge injustice by creating fair choices for millions of people across in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 59 200 EUR gross Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid inDrive is seeking a Head of Loyalty Product to own inDrive’s Loyalty product domain end-to-end, reporting to the Director of SuperApp and Growth Businesses Product. The core challenge is to build a loyalty proposition that customers genuinely value and that measurably changes behavior. That means increasing frequency, retention, cross-service engagement, and customer lifetime value while maintaining sustainable economics. This is not a role focused on running a rewards feature or promotional calendar. You’ll own Loyalty as a product domain and lead execution across multiple teams and markets. This happens in a highly cross-functional environment where many of the capabilities required to deliver the Loyalty experience sit outside your direct team. Key Responsibilities Own Loyalty product strategy and roadmap. Define and continuously evolve the product strategy and roadmap for Loyalty across inDrive. Identify where loyalty can create the greatest customer and business value, translate those opportunities into clear product priorities, and own the resulting product outcomes. Build the customer proposition. Design loyalty experiences and mechanics that customers understand, value, and actively engage with. Own the end-to-end customer journey - from discovery and enrollment through earning, benefits, redemption, progress, and ongoing engagement. Drive measurable changes in customer behavior. Build products that improve frequency, retention, engagement, and customer lifetime value. Establish clear hypotheses and success criteria and distinguish incremental behavior from activity that would have happened anyway. Connect product decisions to economics. Partner closely with Business and Analytics to understand the economics behind the product. Make informed trade-offs between customer value, engagement, cost, and long-term impact rather than optimizing individual product metrics in isolation. Build for an ecosystem. Develop loyalty experiences and capabilities that can work across multiple inDrive services, customer journeys, and markets. Balance reusable, scalable product capabilities with meaningful differences in local customer behavior and market economics. Lead experimentation. Build a rigorous experimentation approach around loyalty propositions, rewards, incentives, and customer experiences. Use behavioral data, segmentation, and personalization to continuously improve what value is offered, to whom, and when. Drive cross-functional execution. Work closely with Engineering, Design, Data, Marketing, CRM, and product teams across inDrive. Identify and manage critical dependencies, create alignment around priorities and requirements, and drive the cross-team execution needed to deliver the overall Loyalty product outcome. Build and lead the product team. Build, lead, and develop the Loyalty product team. Set a high bar for product discovery, prioritization, experimentation, execution, and accountability, and create an environment where strong product talent can grow. Build a strong measurement system. Establish the measurement framework for Loyalty together with Analytics, combining experimentation, customer insights, and business performance to determine what should scale, evolve, or stop. Skills, Knowledge and Expertise Loyalty, membership, subscription, or engagement product depth. You’ve built and scaled meaningful consumer loyalty, membership, subscription, rewards, or adjacent engagement products - not simply managed promotional campaigns. Strong consumer product background. You’ve built products in a scaled consumer technology environment such as mobility, delivery, marketplaces, e-commerce, travel, fintech, or another high-frequency digital category. End-to-end product ownership. You’ve owned a meaningful product area from strategy and discovery through execution, experimentation, and measurable customer and business outcomes. Behavior-change mindset. You understand how product mechanics, incentives, benefits, status, rewards, and customer experience influence behavior - and know how to distinguish genuine incremental impact from correlation. Strong commercial judgment. You can move fluently between customer experience and economics, understand unit economics and LTV, and make thoughtful trade-offs between growth, customer value, and cost. Experimentation depth. You have strong experience with controlled experimentation, segmentation, and behavioral data and use evidence to make product investment and prioritization decisions. Cross-product thinking. You’ve worked on products that span multiple customer journeys, business lines, or product teams and can create alignment and drive execution without relying solely on direct organizational authority. Multi-market experience. You’ve built or scaled consumer products across multiple countries or regions and understand how customer behavior, willingness to pay, incentives, and economics can differ across markets. 0-to-1 builder who can also scale. You’re comfortable starting with ambiguity, shaping a proposition, validating it with customers and data, and then turning what works into scalable product capabilities. Product leadership. You’ve led and developed product managers, can set a strong product bar, and are comfortable working with senior stakeholders across Product, Engineering, Business, Finance, Marketing, and other functions. Will be an advantage Experience building loyalty or membership products for a multi-service consumer ecosystem or super app. Experience with paid membership or subscription products. Experience with rewards, cashback, wallet, payments, or incentive systems. Experience with personalization, recommendations, CRM, or lifecycle decisioning. Marketplace or two-sided platform experience. Experience in high-growth emerging markets across LATAM, Central Asia, South Asia, Southeast Asia, or Africa. Experience taking a loyalty or membership proposition from initial launch to multi-market scale. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 116 500 EUR gross. Final benefits may vary depending on the location.