Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Sharjah, United Arab Emirates; Fujairah, United Arab Emirates
Apt Resources is seeking an experienced
Senior Workshop Supervisor / Troubleshooter
to join a prestigious classic car workshop in Dubai. The successful candidate will be responsible for overseeing daily workshop operations, supervising technicians, diagnosing and troubleshooting complex vehicle issues, and ensuring that repairs and restoration work are completed to the required standards. The ideal candidate should have strong technical knowledge, extensive workshop experience, excellent troubleshooting skills, and the ability to lead and guide a team effectively.
Responsibilities
Supervise and coordinate daily workshop operations and activities.
Lead, assign, and monitor the work of technicians and mechanics.
Diagnose and troubleshoot complex mechanical, electrical, and technical issues in classic and vintage vehicles.
Inspect vehicles and assess repair, maintenance, and restoration requirements.
Ensure repairs and restoration work are completed accurately and according to required standards.
Review completed work and ensure proper quality control before vehicle release.
Provide technical guidance and support to workshop technicians.
Identify recurring faults and recommend appropriate repair or maintenance solutions.
Assist with diagnosing difficult or unusual vehicle problems and provide effective troubleshooting solutions.
Monitor workshop schedules, job progress, and turnaround times.
Ensure proper use and maintenance of workshop tools and equipment.
Maintain a clean, organized, and safe workshop environment.
Coordinate with management regarding vehicle repairs, technical issues, and workshop requirements.
Prepare reports on identified faults, repairs, and recommended corrective actions.
Ensure compliance with workshop safety procedures and technical standards.
Requirements
Diploma or certificate in
Automotive Technology, Automotive Engineering, Mechanical Engineering, or a related technical field
.
Proven experience as a
Workshop Supervisor, Senior Technician, Workshop Foreman, or similar senior automotive role
.
Strong experience in automotive diagnostics, troubleshooting, repair, and maintenance.
Experience working with
classic, vintage, or luxury vehicles is highly preferred
.
Strong knowledge of mechanical, electrical, and automotive systems.
Excellent diagnostic and troubleshooting skills.
Ability to identify complex vehicle faults and recommend appropriate repair solutions.
Previous experience supervising or leading a team of automotive technicians.
Ability to inspect and evaluate the quality of completed repair and restoration work.
Good knowledge of workshop tools, diagnostic equipment, and repair procedures.
Strong problem-solving and decision-making skills.
Good communication and leadership skills.
Ability to work independently and manage multiple workshop activities.
Willingness to work in a hands-on workshop environment.
Candidates must be currently based in the UAE and available to attend an in-person interview if shortlisted.
Benefits
As per the market standards.
seniorDubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Sharjah, United Arab Emirates; Fujairah, United Arab Emirates
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Umm Al Quwain, United Arab Emirates; Fujairah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Ajman, United Arab Emirates
Apt Resources is seeking a skilled Auto Electrician / Automotive Electrical Technician to join a prestigious classic car workshop in Dubai. The successful candidate will be responsible for diagnosing, repairing, maintaining, and installing electrical and electronic systems in classic and vintage vehicles. The ideal candidate should have strong technical knowledge, excellent diagnostic and troubleshooting skills, and the ability to work independently as well as part of a team.
Responsibilities
Diagnose and repair vehicle electrical and electronic faults.
Inspect, test, and troubleshoot wiring, circuits, and electrical components.
Repair and replace batteries, alternators, starters, fuses, relays, wiring, and lighting systems.
Diagnose and repair vehicle starting and charging systems.
Perform electrical diagnostics using appropriate testing equipment and diagnostic tools.
Install and repair electrical accessories and vehicle electronic systems.
Read and interpret wiring diagrams and electrical schematics.
Carry out preventive maintenance and electrical inspections.
Ensure all repairs are completed safely and according to required standards.
Maintain a clean and organized work area.
Report identified faults and recommend appropriate repairs or replacements.
Requirements
Diploma or certificate in Automotive Electrical Technology, Automotive Technology, Electrical Technology, or a related technical field.
Proven experience as an Auto Electrician, Automotive Electrician, or Automotive Electrical Technician.
Experience working with classic, vintage, or luxury vehicles is highly preferred.
Strong knowledge of automotive electrical and electronic systems.
Experience in diagnosing and troubleshooting electrical faults, wiring, circuits, starters, alternators, batteries, lighting, and other electrical components.
Ability to read and interpret automotive wiring diagrams and electrical schematics.
Proficient in using automotive diagnostic and electrical testing equipment.
Strong attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Good communication skills and a professional approach to work.
Willingness to work in a workshop environment and handle hands-on electrical repairs.
Candidates must be currently based in the UAE and available to attend an in-person interview if shortlisted
Benefits
As per the market standards
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Umm Al Quwain, United Arab Emirates; Fujairah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Ajman, United Arab Emirates
Location: Belgrade, Serbia
Are you an operational lead who loves creating order out of chaos and making an office feel like a place people actually want to be? Do you know that a great workplace doesn't happen by accident, but is built through clear ownership, sharp attention to detail, and a focus on keeping people unblocked?
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you'll do
Our Belgrade office is growing, and we need someone to take ownership of its day-to-day operations. This role exists to keep the local office running seamlessly so our teams can focus on what they do best without operational friction.
You'll lead the local Office Administration team, set operational standards, and handle everything from landlord and contractor relationships to health and safety compliance and budget tracking. You'll also work with government agencies and local authorities when needed, and keep the Country Manager and wider stakeholders updated on how the office is running. Working closely with the Country Manager and cross-functional partners, you'll ensure our local space reflects our company culture, supports our growth, and remains a comfortable, welcoming environment for everyone.
Day to day, you will:
Lead and coordinate the day-to-day operations of the Belgrade office and ensure a smooth, comfortable workplace experience for employees.
Lead the local Office Administration team, coordinating workloads and allocating tasks and responsibilities effectively.
Support team onboarding and professional development, provide regular feedback, and manage team performance.
Manage relationships with the landlord, building management, office suppliers, contractors, and other external service providers.
Oversee office maintenance, repairs, workplace improvements, supplies, and inventory.
Oversee office-related expenses, invoices, and budget tracking, and support budget planning and forecasting.
Identify operational risks and improvement opportunities, and proactively propose solutions.
Coordinate office events and local employee initiatives together with relevant internal teams.
Ensure local office processes, including health, safety, and fire, comply with company policies and applicable local requirements.
What you'll bring
Comfort taking full ownership of operational areas and figuring things out independently.
A practical, hands-on, and proactive approach to problem-solving and space management.
A strong focus on clarity, order, and helping others do their best work.
The ability to lead with empathy, delegate effectively, and support team development.
Confidence managing changing priorities and keeping projects moving forward.
A thoughtful approach to building a welcoming, productive workplace culture.
Strong communication skills and the ability to work effectively with different internal and external stakeholders.
What you'll need
Solid experience in office management, workplace operations, or administration.
Experience leading or coordinating a team.
The proven capability to handle office budgets, invoices, and supplier contracts.
Experience managing external vendors, landlords, and service providers.
Good organizational and project management skills, with strong attention to detail.
The ability to manage workplace projects, space changes, and operational initiatives.
The ability to ensure compliance with local health, safety, and administrative requirements.
Fluency in English and Serbian.
What success looks like
In this role, success means running an office where operations are predictable, vendors are managed effectively, and compliance is always up to standard. Your team feels supported, local leadership has full visibility into workplace operations and budgets, and employees have a well-maintained, comfortable space where they enjoy working.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-AK1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Network Deployment and Maintenance Lead within Anthropic's Data Center Operations (DCO) organization, you will ensure the network inside our data halls is brought online and kept healthy across a growing fleet of partner-operated data centers. The scope is the network within and between data halls: the cluster network, management, telemetry, accelerator chip back-end networks, aggregation layer(s), as well as the cabling, optics, and switching around them. On the deployment side, you are engaged during planning and construction, and will be on site during late-stage construction through network delivery and receiving, cabling, integration, turn-up, validation, and acceptance. You will be the on site lead for structured handover of network delivery into production operations. On the maintenance side, you drive the network repair program including: break-fix and ticket flow, vendor RMA, sparing policies, and the SLAs which operations partners execute against. Finally, some of this work touches core networks, where you will partner with Anthropics WAN/Core network team to support campus/DC core network deployment and maintenance activities.
This is a program and execution role. You will work with the Global Capacity Delivery Program Leads, the Repairs Program Leads, and the broader Data Center Operations organization to extend network coverage across more sites and platforms as the fleet grows. Expect 50%+ travel: you get eyes on the floor at each site during network delivery, turn-up, QA, and close-out, and at sites where repair performance needs attention. Your authority comes from being on site where you foster strong relationships with on site teams. Working with third party vendors and partners, you set direction, priorities, and standards for execution. Success is defined against Anthropic-owned ticket and telemetry data you’ve built rather than self-reported status. If you have deployed and maintained data center networks at scale, are passionate about hyperscale data centers, & enjoy working in complex, fast-paced environments, we welcome you to apply.
Responsibilities Include:
Own network deployment outcomes for your assigned sites and data-hall waves: DCN, management, telemetry, Accelerator chip back-end networks, aggregation layer(s) turned up and accepted on schedule, with exceptions closed out, or risk called early enough for leadership to act.
Engage from construction kickoff and confirm network readiness ahead of each wave: pathways and fiber trays, cabling and optics on hand, receiving paths, and partner staffing, working the gaps with the site operations partner and facilities counterparts before gear arrives.
Be on site at key points during network delivery, cabling, turn-up, QA, and close-out; verify the work with your own eyes rather than from a dashboard, and support the on-site teams with your direct expertise.
Validate the handover gate for each network build: cabling and link validation complete, acceptance criteria met, documentation delivered, spares positioned, ticketing live, and a structured handover into production operations and the repair program.
Own the network repair program across the fleet: repair SLAs, prioritization, and escalation paths for switches, optics, and cabling, with turnaround time and backlog tracked in Anthropic-owned ticket and telemetry dashboards.
Manage RMA and spares for network gear with vendors and site operations partners, including warranty claims, return cycle times, and spares levels by site and part, so that parts availability never gates a repair SLA.
Lead the operating cadence with partner site leads, including weekly deployment and repair reviews and scorecards; analyze failure patterns and drive corrective actions with network engineering, suppliers, and the WAN/Core teams when the core network/MMR is involved.
Turn lessons from each deployment and repair into program standards (procedures, checklists, acceptance criteria, and metrics), and communicate status, dependencies, and risk to engineering, capacity planning, and leadership.
You may be a good fit if you:
Have 8+ years of experience in data center operations or network deployment as a manager, technical lead or related role, including accountability for delivery milestones and production availability.
Can demonstrate a proven track record leading data center network deployments at a large scale across multiple sites or data-hall waves, from early floor access through turn-up and acceptance.
Have run break-fix or repair programs for network hardware, including ticket flow, RMA, and spares, and managed vendors, OEMs, or contract workforces to measurable outcomes: milestones, SLAs, quality gates, operational reviews, and corrective action.
Possess hands-on technical depth in data center networking, including switches, structured cabling, fiber, and optics, enough to independently verify turn-up and repair quality and audit vendor claims.
Have built or substantially improved operational processes.
Are comfortable working with schedule, ticket, telemetry, and inventory data to drive decisions.
Can travel heavily and work on site for extended stretches, including during delivery surges and turn-up windows. 50% travel expected.
Possess a bachelor's degree in relevant domain or equivalent practical experience.
It’s a bonus if you have:
Experience with dense accelerator networks, including high-speed interconnect, optics, and cabling at rack and pod scale.
Experience standing up network operations at a new site or data hall, from commissioning handoff through first turn-up.
Experience managing RMA and warranty programs with network OEMs, including failure analysis and supplier quality engagement.
Experience delivering deployment and repair outcomes inside partner-operated or colocation sites where on-the-floor operations are staffed via third parties.
Familiarity with meet-me room and WAN bring-up, and with the handoffs between in-hall and building-level network teams.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue.
Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.
About the role 🤓
We’re looking for a
Fraud Optimization Specialist
to strengthen the performance of our detection systems. You will analyze fraud patterns, enhance controls, guide new product launches, and partner with Product, Data, and Operations to design scalable, tech-enabled solutions.
This is a hands-on, impact-oriented role for someone who thrives at the intersection of analytics, risk strategy, and cross-functional execution. Your insights will help us reduce losses, accelerate safe growth, and continuously upgrade our fraud ecosystem.
What challenges you'll be solving
🚀
Identify opportunities to reduce fraud losses on different streams and improve overall profitability, leveraging advanced risk rules and Machine Learning scores.
Assess fraud risks for new features, launches, and markets, advising Product and Operations, identify control gaps, and define remediation plans.
Develop and maintain executive dashboards (Metabase/Tableau) to track fraud performance, financial exposure, and other metrics; provide concise fraud insights, trends, and recommendations to leadership.
Support and implement end-to-end fraud prevention strategies—design controls, execute rollouts, measure impact, and iterate for continuous improvement.
Collaborate with stakeholders like Product, Engineering, Data Science to propose innovative and preventive fraud controls, translating complex fraud risk scenarios into scalable, tech-driven solutions.
What we offer
😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Professional development workshops or seminars.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts with Sanitas and Adeslas.
Urban mobility by using your own bike with Kleta.
Free access to healthy, organic, and sustainable fruits and snacks.
Moreover, we offer a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include various activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
What you’ll need
🫱🏼🫲🏽
5+ years of experience working with fraud detection technologies within fintech, payments, BNPL, or e-commerce, from rule creation to performance optimization.
Proficiency in SQL and data visualization skills (Metabase, Looker, Tableau, Power BI, etc.), with ability to build dashboards, automate monitoring, and interpret large data sets.
A proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies
Excellent communication and collaboration skills, with ability to influence cross-functional stakeholders, across product, operations, and compliance.
We kindly ask that you submit your
CV in English
, as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.
The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.
Staying close to users keeps us building the right things: you'll spend up to 2-3 days a month on IT support, seeing first-hand where friction lives and what's worth automating next.
SCOPE
⚙️ PLATFORM & AUTOMATION
- Own and extend automations on Alan Home, our internal provisioning engine
- Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
- Own the meeting room AV and room-booking platform as a product, replicable across offices
🔑 IDENTITY & ACCESS
- Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.
- Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case
- Make employee lifecycle events reliable, fast and auditable end-to-end
- Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on
- Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack
🔒 ENDPOINT & SAAS SECURITY
- Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance
- Cloudflare WARP, SaaS security controls
- Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope
🩺 HEALTH PROFESSIONALS IT
- The IT layer behind Alan's clinics: practitioner tooling, equipment, access
- Role and permission automation for healthcare professionals, and their support and escalation process
🌍 INTERNATIONALISATION
- Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one
- Bring acquired entities onto that same platform
MILESTONES
First 3 months
- Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP
- Take one project end-to-end and ship a first increment
- Join the IT oncall team as technical escalation
First 6 months
- Own a workstream end-to-end
- Deliver one automation or hardening initiative end-to-end
- Take up documentation and automation on your scope and reduce significantly the bus factor on it
- Mentor IT teammates on your core expertise
First year
- Deliver measurable IT toil reduction on your scope
- Set the technical standards on your domain: how we build, document and review it
- Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)
- Contribute to hiring and onboarding new teammates
3 years
- Lead major projects end-to-end across several communities
- Be the reference the team relies on across at least two domains
- Mentor the IT team and beyond, and scale IT without a linear increase in manual work
As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 5+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems
- Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it.
- You write code: not necessarily as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal
- Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback
- Comfort with regulated environments: health data, ACPR, ISO 27001, HDS
- Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated
Must-have - Behavioral / soft skills:
- Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter
- Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team
- Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information
- Documentation culture: reduces bus factor through clear documentation and knowledge sharing
Nice-to-have skills / Bonus points if you have:
- Experience with an internal provisioning or IdP-driven automation platform
- Kandji or another MDM at scale
- Cloudflare Zero Trust / WARP, Datadog
- Audit remediation experience (ISO 27001, HDS)
- Multi-country rollouts, or IT integration after an acquisition
- Having mentored, coached or led a (small) crew
- Health or healthtech ecosystem familiarity
Languages: Fluent English & Professional French
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Staff SRE, Platform Engineering
About the job
Twilio is looking for a Staff Site Reliability Engineer to join our Platform Engineering organization. SRE owns production health and resiliency at Twilio — we are accountable for whether our services stay available, performant, and recoverable for the customers who build their businesses on us. SREs here are software engineers who focus on reliability: you will architect systems with reliability designed in from the outset, define the SLIs and SLOs that determine whether we are meeting customer expectations, and build the automation that keeps our infrastructure efficiently ahead of capacity and performance demand.
At the Staff SRE you work without day-to-day guidance, applying deep subject-matter knowledge and industry-leading practice to improve the products, processes, and services that Twilio runs on. You will own the reliability posture of significant parts of our production estate. Your impact will be felt across multiple teams rather than within one.
This is a hands-on engineering role. You will write and deploy code that improves service reliability, orchestrate complex changes across systems, lead the response when production is degraded, and raise the quality bar for the engineers around you.
Responsibilities
In this role, you’ll:
Own the reliability posture of production services in your area — availability, latency, capacity, efficiency, performance, and the monitoring and alerting that makes them visible
Define, instrument, and operate against SLIs and SLOs, and use error budgets to drive engineering priorities
Identify trends and problem areas that threaten stability, and provide a path forward to mitigate risk before it reaches customers
Drive down repair items and prevent classes of incidents rather than resolving them one at a time
Improve detection, response, and recovery — reducing time to acknowledge, engage, mitigate, and restore, with fewer people pulled in
Design for failure: strengthen failure domains, validate recovery paths, and make production changes safer to ship and safer to roll back
Participate in on-call for the services you support, and lead the response when production is degraded
Write post-mortems that identify true root causes, and drive the follow-up work to completion
Oversee efforts to identify, diagnose, report, and document production problems across all reliability dimensions
Write, configure, and deploy code that measurably improves service reliability — maintainable, reviewed, documented, and well tested
Orchestrate complex changes across systems and services, documenting design changes, technical decisions, migration plans, and upgrades
Lead debugging, troubleshooting, and analysis of service architecture and design
Use code review to drive up the quality of your coworkers' code
Reduce the operational overhead required to run infrastructure and services
Drive projects from conception to completion for efforts spanning the concerns of your team
Coordinate across programs, collaborating with others to estimate and communicate delivery timelines
Break projects into milestones and tasks, track progress, and communicate updates to stakeholders
Identify and communicate changes that may impact stability
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years of related engineering experience, with a substantial portion focused on reliability, infrastructure, or platform engineering
Demonstrated accountability for production systems — you have carried a pager for services that mattered and owned the outcome when they failed
Strong software engineering fundamentals: you build and ship production code, not only configure tooling
Experience defining and operating against SLIs and SLOs, and using error budgets to inform engineering priorities
Depth in production operations: incident command, post-mortem analysis, capacity planning, and observability
A record of preventing recurrence — reducing incident classes and operational toil, not just closing tickets
Experience driving changes that span multiple teams, and the communication skills to build alignment without formal authority
A track record of improving the engineers around you through code review, design feedback, and mentorship
Experience with large-scale distributed systems in a cloud environment
Desired:
Familiarity with infrastructure-as-code, container orchestration, and GitOps-style delivery
Experience with multi-region architecture, failure-domain design, or regional expansion work
Background in chaos engineering, game days, or other proactive resilience validation
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Real-World Test Lab (RWTL)
Physical AI doesn't get graded on a leaderboard. It gets graded on a factory floor at shift change, in a substation with no GPS, on a site where the lighting is wrong and the stakes are real.
The Real-World Test Lab closes the gap between the benchmark and the field. We bring the customer's world inside our walls — their devices, their environments, their hardest conditions, and their definition of success — and make it the bar every release has to clear.
As Niantic Spatial's first and most demanding customer, we push our reconstruction, localization, and spatial understanding to their limits, find where they shine and where they break, and turn that into evidence that shapes what we build next. It's a new team at the frontier of physical AI, and you'll help invent how the job is done.
About the Role
We're hiring a Hardware Operations Engineer with a robotics specialism, reporting to the Director of the Real-World Test Lab, to own the physical layer of our evidence. You'll manage our fleet of capture devices and robots, engineer the test environments and the instrumentation inside them, support the captures our data programs depend on, and run physical test sessions, including the real-robot side of our sim-to-real work.
A physical run only counts as evidence if the hardware is characterized, the environment is controlled, the ground truth is trustworthy, and someone can reproduce the run months later. You'll build what makes that possible: fixtures, ground-truth references, calibration and data-offload tooling, and the integrations that feed physical runs into the same automated evaluation system as everything else.
You engineer the conditions, not just the setup. When a physical result didn't match expectations, you've worked out whether the hardware, calibration, environment, or system under test was responsible. Then you built the rig, reference, or logging that kept the question from coming back. You know an uninstrumented physical test is an anecdote, and in the Lab you'll be the person who can say with authority whether a strange result is real.
What Success Looks Like
- 30 days: Fleet inventory and characterization baseline complete, safe operating procedures defined for current spaces, and first instrumentation gaps identified.
- 60 days: First physical robot run executed with ground-truth instrumentation, documented well enough to repeat, with results in the Lab's evaluation system.
- 90 days: Test environments in regular use with controlled, documented conditions; capture support running smoothly with our data acquisition team; and the physical side of sim-to-real running on a standing instrumented protocol.
What You'll Do
- Own and Characterize the Fleet - Manage our capture devices, sensors, and robots end to end: inventory, calibration, firmware, maintenance, logistics, and spares. Characterize what each platform can and cannot do, so a device's limits are a known quantity rather than a surprise inside a result.
- Engineer the Physical Test Environments - Design, build, and operate the spaces we test in, covering layout, lighting control, markers, obstacle configurations, and survey-grade ground truth references, across our office, rented or workplace-services-supported space, and partner or customer sites. Make each environment a controlled variable rather than an improvisation.
- Build the Instrumentation - Create the rigs, mounts, references, and measurement setups that turn a physical run into quantitative data: trajectory ground truth, positional accuracy references, timing and synchronization across sensors, and automated condition logging.
- Integrate Physical Runs Into the Evaluation System - Work with the AI Automation Engineer so physical results flow into the same scorecards and comparisons as software-only evaluations, through automated data offload, run metadata, and structured condition capture rather than a spreadsheet and a folder of files.
- Run the Physical Test Sessions - Execute robot runs and device-in-the-loop tests: robot bring-up, teleoperation, scripted trials, and the repetition that makes a result statistically meaningful rather than anecdotal.
- Own the Physical Half of Sim-to-Real - When a scenario has been evaluated in simulation, engineer and execute its physical counterpart so the comparison is valid, matching environment, route, lighting, sensor configuration, and robot setup, and instrumenting the run so divergence is explainable rather than mysterious.
- Own Safety - Define and maintain safe operating procedures for robots and powered equipment in our test spaces, and coordinate with workplace services, IT, Legal, and site owners on access and safety requirements.
- Automate Your Own Work - Script the repetitive parts, including configuration, calibration checks, data offload, and condition logging, so setup time falls and a colleague can run a session without you.
What You'll Bring
- Hands-on engineering experience with robotic hardware, covering bring-up, integration, teleoperation, troubleshooting, and maintenance. Mobile or wheeled platforms preferred.
- Built test rigs, fixtures, or instrumentation that produced quantitative measurements of a physical system's behavior.
- Designed and run structured physical experiments, including ground truth methodology, and documented conditions rigorously enough for someone else to reproduce them.
- Worked with sensor calibration, multi-sensor synchronization, and coordinate frame conventions, and understand how errors in each propagate into a result.
- Strong Python and command-line proficiency, with a track record of automating hardware configuration, data offload, or test execution.
- Managed hardware fleets operationally: inventory, firmware, calibration schedules, logistics, and repair coordination.
- Practical safety experience operating powered equipment or robots around people.
- A bachelor's degree in a relevant field, or equivalent experience.
Nice to Have
- Worked with ROS or ROS 2, including writing nodes or integrating sensor drivers.
- Operated NVIDIA Isaac Sim or Isaac Lab as a user, running scenarios someone else authored.
- Worked with professional capture hardware such as terrestrial laser scanners, NavVis or Leica systems, LiDAR, 360 cameras, or drones.
- Established survey-grade or motion-capture ground truth for localization or navigation evaluation.
- Supported photogrammetry, Gaussian splat, or 3D reconstruction capture workflows.
- Run test operations at customer or partner sites, with the coordination and discretion that requires.
Competencies
- Engineering judgment about physical systems. You reason about error sources: calibration drift, timing offsets, mounting rigidity, lighting variation, floor surface. When results disagree, you form a hypothesis and design the measurement that settles it.
- Hands-on and unfazed. You'd rather be in the space with the robot than reading about it. Cables, mounts, batteries, firmware, and a session that starts at 7am are all part of the job.
- Meticulous about conditions. You instrument rather than remember. You know the value of a physical test lives in how precisely its conditions were captured.
- Safety-minded without being slow. You take real responsibility for operating robots around people, and you build procedures where the safe path is also the fast path.
- Builds for other people. Your fixtures, scripts, and procedures get used by colleagues without you in the room.
- Comfortable in an unfinished environment. Much of this does not exist yet. You'll be selecting equipment, designing the first rigs, and defining how a space gets configured, with support but without a playbook.
Compensation & Benefits
Base salary range of $142,200 to $193,000. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco office, with three days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE INSURANCE TEAM ⭐️
Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation.
- We are at the heart of Alan’s mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance.
- We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price.
- We build and manage offers for large companies and public institutions with our sales and account management teams.
- We make sure our portfolio is closely monitored and risks are effectively managed.
- We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators.
️ ⭐️ YOUR ROLE ⭐️ ️
- Partner with sales teams to price and develop compelling proposals for very large corporate clients and public institutions
- Serve as a trusted technical advisor in client meeting, delivering expert insights that build confidence in our solutions
- Design delightful insurance products meeting both member needs and regulatory requirements
- Support key account managers in nurturing and renewing our most strategic client relationships
- Develop scalable tools, frameworks and knowledge resources that empower further our sales teams
⭐️ IS IT YOU WE’RE LOOKING FOR? ⭐️
You would thrive in this role if you:
- Are able to navigate and synthesize technical, data, legal and business considerations related to health and income protection insurance
- 2 years of experience in Health and/or "Prevoyance" Insurance are a big plus but are not required
- Are analytical and structured, with a fact-based decision-making style
- Are excited about bringing technical expertise in a business-centric context
- Are willing to deeply change the insurance industry and challenge the status quo
- Approach challenges with a scalability perspective, continuously identifying opportunities to optimize processes and systems
- Have strong written communication skills, with the ability to simplify complex concepts
- Are fluent in both French (French clients) and English (Alan’s working language)
For this role we are looking to hire within the C1-F level range https://alan.com/en/careers/a/salary-equity.
🌍 HOW WE WORK
- Location: You must be legally eligible to work from France.
- Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Limassol, Cyprus
The System & Infrastructure Administrator is responsible for the day-to-day administration, support, security, and reliable operation of the company’s corporate IT environment. The role ensures that user access, infrastructure, internal services, networks, endpoints, and core business systems remain available, secure, and properly maintained to support daily business operations.
Responsibilities
Manage the full employee access lifecycle (Joiner–Mover–Leaver) across Microsoft 365, Active Directory, GitLab, 1C-related systems, Slack, ClickUp, Vaultwarden, VPN, file storage, and other corporate services.
Provision and revoke accounts, access, licences, MFA, SSO, VPN access, equipment, and company assets; update access promptly when employees change roles or leave.
Administer Microsoft 365/Entra ID, Windows Server, Active Directory, Group Policy, DNS, DHCP, file services, Linux systems, and SMB-based shared storage.
Maintain server and virtualisation infrastructure, storage, backups, internal services, and remote-access solutions.
Administer office networks, Wi-Fi, VLANs, VPNs, firewalls, switches, routers, DNS records, domains, and TLS certificates.
Monitor infrastructure and backup jobs, perform regular recovery tests, apply patches and updates, and troubleshoot incidents.
Operate endpoint protection, EDR, vulnerability-management, logging, and SIEM tools; triage alerts and escalate security incidents when required.
Provide infrastructure-level support for SWIFT, 1C-related systems, corporate websites, and internal web services.
Provide L2–L3 support for employee endpoints and workplace technology, including advanced troubleshooting, hardware replacement, OS and application issues, access-related problems, encryption, VPN connectivity, and escalated technical incidents.
Manage the lifecycle of laptops, peripherals, IT assets, software licences, subscriptions, repairs, and approved purchases.
Maintain technical documentation, asset and access records, recovery procedures, and operational runbooks; automate repetitive tasks where appropriate.
Requirements
3+ years of hands-on experience in system administration, infrastructure support, or corporate IT operations.
Strong practical knowledge of Windows Server, Active Directory, Group Policy, Microsoft 365/Entra ID, DNS, DHCP, and access management.
Working knowledge of Linux administration and troubleshooting.
Strong understanding of TCP/IP, VLANs, routing, NAT, VPNs, Wi-Fi, firewalls, NAS, and SMB.
Experience with virtualisation, Proxmox, ZFS, LVM, storage systems, backup systems, and recovery procedures.
Experience with Docker, GitLab CI, and container registries.
Understanding of RBAC, least privilege, MFA, SSO, privileged and service accounts, access reviews, patching, endpoint security, and incident escalation.
General knowledge of cloud providers and cloud concepts, including compute, storage, networking, IAM, monitoring, backups, shared responsibility, and basic cost awareness.
Experience supporting employee devices at L2–L3 level and working with an ITSM/helpdesk system.
Basic automation skills in PowerShell, Bash, Python, Ansible, or APIs.
Good written English and the ability to maintain clear technical documentation.
Nice to Have
Hands-on experience with AWS, including IAM, EC2, VPC, S3, Route 53, CloudWatch, or AWS Backup.
Experience operating or troubleshooting Kubernetes clusters.
Experience with SIEM, EDR, vulnerability scanners, PKI, certificate automation, or secrets-management systems.
Experience supporting 1C, SWIFT, financial systems, Microsoft Intune, or ITAM/CMDB platforms.
Benefits
Competitive salary;
Annual performance bonus;
Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities;
Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30;
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus;
14 working days of paid sick leave per calendar year;
Work permit sponsorship and full support with all related arrangements;
The opportunity to participate in corporate sports activities and events, and receive corporate gifts.
Location: Anywhere in Belgium
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE HEAD OF SALES BELGIUM ROLE ⭐️
Our ambition is to become the market leader in Belgium by 2030. As Head of Sales Belgium, you will own Alan’s commercial growth in the country. You will define and execute our sales strategy, lead and scale the sales organisation, and establish the operating model needed to deliver sustainable, ambitious growth and achieve this ambition.
This is a hands-on leadership role. You will develop the team and its managers while remaining personally involved in the most strategic and complex opportunities.
Your responsibilities will include:
- Owning the Belgian sales strategy, revenue plan, and performance against growth targets.
- Leading and developing a sales organisation of approximately 40 people, including managers and individual contributors.
- Recruiting, onboarding, coaching, and retaining a high-performing team, while building clear career paths for its members.
- Establishing the right sales methodology, processes, metrics, and operating rhythm to make performance predictable and scalable.
- Personally supporting the most strategic and complex deals, particularly across enterprise and public-sector accounts.
- Partnering with Marketing, Product, Sales Operations, and other teams to improve lead generation, sales efficiency, customer feedback loops, and market positioning.
- Ensuring strong alignment between the Belgian go-to-market strategy and Alan’s global commercial approach.
- Working closely with the Belgian GM and other senior stakeholders to turn market opportunities into sustainable growth.
⭐️ IS IT WHAT YOU ARE LOOKING FOR? ⭐️
You could be a strong fit for this role if you:
- Have significant experience leading, coaching, and scaling B2B sales teams, including through managers or team leads.
- Have delivered growth in complex and competitive sales environments, ideally involving enterprise, public-sector, or other long sales cycles.
- Are comfortable combining strategic leadership with hands-on involvement in important customer opportunities.
- Know how to build a high-performance sales culture through clear goals, strong coaching, effective processes, and data-driven management.
- Are fluent in Dutch and English. French-speaking or French-understanding skills are a plus.
- Are willing to work from our Brussels office several days per week to build strong relationships with the team and stay close to the business.
Experience in HR, healthcare, insurance, employee benefits, or banking is a plus, as is familiarity with recognised sales methodologies.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Brussels, Ghent, or Antwerp.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. You can use your own inspiration based on the Green mobility budget
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
For this opportunity, we are aiming to hire within the E-G level https://alan.com/en/careers/a/salary-equity.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Freeport, United States
About the Opportunity
We are seeking an experienced, results-driven
Operations Manager / Project Manager
to take full ownership of commercial concrete restoration, waterproofing, and exterior building envelope repair projects. This is an active, on-site field leadership position. You will oversee projects from initial preplanning and scheduling through execution, financial tracking, and final closeout.
As a core member of the management team, you will be accountable for field results. You will directly manage multi-faceted project sequences and lead up to 20+ field personnel and site leads. If you are a disciplined construction professional who thrives on hands-on coordination, real-time decision-making, and strong quality control, we want you on our team!
Key Responsibilities
Preplanning & Setup:
Review contracts, drawings, and specifications. Perform structural and architectural plan reading. Build, update, distribute, and drive project schedules using Microsoft Project. Set up, manage, and ensure project documentation in Procore. Plan labor, material, equipment, and sequencing. Lead meetings, organize activities, and report project progress to stakeholders.
Work in Place (Execution):
Manage, assign, and guarantee day-to-day field operations and work-in-place activities. Responsible to make sure that the delivery of concrete restoration work is completed in alignment with plans and specifications. Plan, adapt, and drive daily schedules accounting for delays, weather, trade coordination needs, or changes. Enforce strong QA/QC processes with in-progress inspections.
Resource & Labor Management:
Manage and report labor productivity, onsite material handling, storage, and utilization. Manage equipment rentals. Directly lead, mentor, and coordinate a field workforce of 20+ leads and personnel.
Financial & Contract Management:
Track budgets, costs, and forecasts. Manage change orders and pay applications. Ensure compliance with contract requirements. Maintain accurate reporting and cost controls.
Project Closeout:
Drive punch list completion and final inspections. Deliver closeout documents and warranties. Finalize project financials and reporting.
Qualifications
Experience:
5+ years of progressive experience managing commercial concrete restoration, waterproofing, or building envelope projects.
Leadership:
Proven track record leading self-performing, hands-on field teams and managing 20+ field personnel and key leads.
Technical Skills:
Advanced proficiency in reading and interpreting structural and architectural plans. Strong understanding of construction budgets, cost controls, and contract management.
Software:
Proficiency in Microsoft Project, Excel, Word, Outlook, and Procore.
Languages:
Bilingual (English/Spanish) is highly preferred.
WHY APPLY?
True Project Ownership:
You aren't just sitting behind a desk. This role gives you the autonomy to drive high-impact, multi-faceted commercial restoration projects from the initial planning stages all the way to the final handshake.
Direct Seat at the Table:
As a vital member of the management team, your field expertise directly influences company operations, strategic scheduling, and project execution models.
Stability & Specialization:
Step into a specialized market sector (concrete restoration and building envelopes) where high-quality field leadership is highly valued and continually in demand.
Dynamic Work Environment:
Work with a team-first, disciplined organization that prioritizes proactive quality control, strong field support, and clear stakeholder communication.
Location: Bulgaria, Hungary, Poland
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers.
What You’ll Do
Design and implement end-to-end document intelligence pipelines on AWS
Develop and optimize ML models for document classification, segmentation, and field extraction
Build scalable data processing systems handling PDFs up to 2000 pages
Collaborate with subject matter experts to create and refine requirements for extraction
Own features from research through production deployment and monitoring
Establish evaluation frameworks and quality metrics for extraction accuracy
What You Bring
Advanced knowledge of Python (native, Pandas, ScikitLearn, Tensorflow or Pytorch, PyStats, Pydantic)
Experience with AWS tools for ML Engineering and ML deployment (Sagemaker, Lambda, Cloudformation/CDK, Step Functions)
Advanced knowledge of SQL and Data Modeling
Experience with GenAI for document intelligence, including prompt engineering, RAG (Retrieval Augmented Generation), multi-modal models (vision + text), and production deployment using AWS Bedrock or Azure OpenAI APIs
Experience in experiment design (power analysis and hypothesis testing)
Proficiency in both written and verbal communication, required for a remote and largely asynchronous work environment
Demonstrated capacity to clearly and concisely communicate complex technical problems and propose iterative solutions
Experience owning a feature from concept to production, including proposal, discussion, and execution
Nice to have
Experience with document processing tools (AWS Textract, Azure Document Intelligence, or similar OCR/layout detection systems)
Experience with PDF and Image processing libraries (e.g. PyMuPDF, opnecv, pillow)
Experience in Machine Learning/ Data Science (e.g., ML algorithm selection, feature engineering, model training, hyperparameter tuning, supervised and unsupervised learning implementation, building a model pipelines, using Machine Learning tools/libraries/frameworks)
Experience working with AWS big data technologies (Redshift, S3, EMR, Glue, etc.)
English Level
Upper-intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Worldwide
Workplace: hybrid
Position Summary:
Responsible for care and maintenance of electrical and electronics equipment on board.
All duties and responsibilities are to be performed in accordance with ISM/ISO and SOM standards, USPH guidelines, Environmental, and Safety policies.
Each shipboard employee may be required to perform all functions in various service venues and throughout the ship.
In accordance with Company policy, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and Crew areas.
GFM places the highest value on the environment and all crewmembers shall do the same. This position shall work with supervisors and subordinates to understand and comply with the company's environmental policies and be committed to safeguarding the environment. He/shall direct and immediately inform his/her immediate supervisor if any environmental system does not function properly onboard.
The Chief Electrician is the head of all electricians and electronic personnel on board. He will be responsible to the Chief Engineer for the care and maintenance of all electrical and electronic machinery, equipment and controls, and also for the use and ordering of electrical and electronic spare parts and consumables. He shall maintain a routine system for testing, checking, and maintaining various electrical and electronic equipment.
May be required to tests and maintain on a daily, weekly, and monthly basis as per SOLAS and ISM regulations, all emergency supply sources (Accumulators, batteries and uninterrupted power supply) of all emergency equipment located in the Bridge and Radio Room.- the Chief Electrician - batteries, UPS, Bridge supply system etc.
Employee may be required to perform other job related duties assigned by their supervisor, management or the Chief Engineer.
Financial Responsibilities:
Motivational Responsibilities:
He/she shall work with the Chief Engineer to ensure that all environmental systems within his
department are operated and maintained to A.B.C. (Above and Beyond Compliance) standards.
He/she shall work with the Chief Engineer to ensure that all waste streams within his department are properly treated and disposed of following applicable international regulations and company requirements.
Acquaint the 1st Electrical Engineer(s), and to a lesser extent, the other Electricians, with all aspects of his duties and responsibilities, and keep them generally informed of the condition of the electrical division.
Ensure that at least two Electrician are assigned to the work area when work is required on High Voltage Systems. One of the two Electricians shall be designated the Safety Electrician and be in possession of a High Voltage Certificate. The Safety Electrical Engineer shall be assigned by the Chief Electrician and shall be responsible for completing the high voltage 'Permit to Work' and ensuring that safety procedures and working practices are in accordance, as a minimum, with the 'High Voltage Working Instructions and Conditions'.
Technical Responsibilities:
Additional routines and work as assigned the Chief Engineer.
Navigation Equipment, including follow up of all service/work by contractors.
Qualifications:
Minimum hiring, language and physical requirements to perform the job Hiring_Racluirements:
The position is responsible for cost containment through the proper use, handling and maintenance of chemicals, supplies and equipment.
Lead and coordinate the repair and maintenance work, detailing personnel to their various duties and make arrangements to comply with the requests from the other departments for assistance. He shall ensure the necessary safety measures are taken to protect personnel and property.
Ensure that at least one of the Electrician aboard ship has a High Voltage Certificate.
Training of Electricians and Assistant Electrician(s) in safety procedures and assigned duties.
Member of the Shipboard Maintenance Team.
A work report book should be updated daily with detailed information, and kept in the Chief Electrician 's office for his reference.
The Chief Electrician shall ensure that the electrical plant, including elevators, and associated systems are properly operated and maintained in accordance with the applicable regulations. These duties shall include all electrical equipment and machinery on board.
Be present in the Engine Control Room during maneuvering, drills, and emergencies.
Update maintenance work on the Planned Maintenance System.
Assist the Chief Engineer with the department budget proposals, keep a thorough check on all expenditures and base his requirements and recommendations on sound economic values.
Daily communication with the Navigation Officers regarding the state of the bridge equipment, including responding to any comments in the "electrical fault" log book located on the Bridge.
All entertainment systems, like Show lights, Audio/ Video, including related antenna systems.
Stage rigging equipment, including platform lifts and curtains.
Telephone exchanges, including related equipment like telephone sets and personal pagers.
All UPS systems including batteries and emergency lighting UPS.
Camera Surveillance System.
Public Address System.
Fire Detection System.
Minimum of two years previously in similar position.
Ability to apply customer service skills, according to Pillars of Safety, Service and Style, when interacting with guests and coworkers.
Completion of high school or basic education equivalency preferred.
STCW95 and social responsibility training completed
Electrician's Certification in accordance with STCW
Completed Advanced Fire Fighting training
Previous experience as a ship's electrician on Company vessels
Ability to interpret ship's electric drawings and prepare job orders.
Good communication/social skills.
Ability to plan projects, assign priorities, resolve problems and to work with out supervision.
Language Requirements:
Physical Requirements:
Ability to supervise others.
Strong character
Solid professional ethics
Well tempered and well mannered.
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
All shipboard employees must be physically able to participate in emergency life saving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
ASAP
Rotation: 3:3
Location: Germany; Neu-Isenburg
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Department:
EMEA Facilities
Location:
Neu-Isenburg, Germany
Reporting to:
HSE & Facilities Manager, Germany
Role Purpose
The Senior Facilities Coordinator is responsible for the day-to-day Office and Facilities Management activities in Germany and ensures the effective and reliable operation of the German office.
In addition, the role supports the HSE & Facilities Manager with selected Health and Safety, sustainability, budget, and reporting activities across EMEA.
Key Responsibilities
Office and Facilities Management
• Coordinate the day-to-day Office and Facilities Management activities in Germany.
• Act as the main point of contact for employees regarding office and facility-related matters.
• Coordinate office services, access requirements, infrastructure, maintenance, and repairs.
• Liaise with landlords, property managers, and service providers and follow up on open matters.
• Support the administration of facility-related leases, insurance policies, contracts, renewals, and related documentation.
• Coordinate day-to-day soft services, reception and visitor support, office supplies, and the servicing of office equipment.
• Maintain planned preventive maintenance and statutory inspection schedules and follow up on required actions.
• Coordinate access badges and support new employees with workplace orientation.
• Support meetings, events, internal office activities, and incoming and outgoing mail, courier shipments, and deliveries.
• Review and improve local office processes, maintain relevant Facilities and SharePoint documentation and signage, and support a professional, well-maintained workplace.
Vendor and Procurement Coordination
• Coordinate facility service providers, quotations, contract renewals, and the delivery of agreed services.
• Coordinate vendor onboarding and the setup of new vendors in SAP, including the required documentation and approvals.
• Create, manage, and monitor facility-related purchase orders in SAP.
Budget and Financial Coordination
• Maintain Office and Facilities budget, forecast, accrual, purchase-order, and cost-tracking information for Germany.
• Support budget preparation, forecast updates, and the operational review of facility-related invoices and expenditure.
• Monitor costs and highlight significant variances, unexpected expenditure, missing information, or insufficient purchase-order values.
• Support EMEA Facilities budget and planning processes by collecting, validating, consolidating, and providing the required financial information.
Health and Safety Coordination
• Work closely with the HSE & Facilities Manager to coordinate Health and Safety activities in Germany and agreed activities across EMEA through coordination, documentation, reporting, and follow-up.
• Maintain relevant records, action trackers, inspection documentation, and supporting evidence.
• Support the organisation and documentation of audits, inspections, risk assessments, training activities, and corrective actions.
• Prepare reports and status updates for review and highlight overdue actions, reporting gaps, or identified risks.
EMEA Sustainability and Environmental Reporting
• Work closely with the HSE & Facilities Manager to coordinate sustainability and environmental reporting across EMEA.
• Collect, consolidate, and validate facility-related data, including energy, water, waste, recycling, and CO2 emissions.
• Follow up with EMEA stakeholders on reporting requirements, deadlines, missing information, and supporting documentation.
• Prepare consolidated data and reports and support agreed local and regional environmental initiatives.
Experience and Qualifications
• Completed vocational training or a comparable qualification, combined with several years of relevant experience in Office or Facilities Coordination.
• Experience coordinating office services, service providers, maintenance activities, contracts, and procurement processes.
• Experience with SAP or a comparable ERP system, including vendor administration and purchase-order management, is desirable.
• Good understanding of budgets, invoices, purchase orders, and cost tracking.
• Experience supporting Health and Safety or sustainability-related activities is an advantage.
• Confident user of Microsoft Office, with very good written and spoken German and English.
• Strong service orientation, communication, and organisational skills, with the ability to work independently and follow up consistently.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
€44.500
—
€66.800 EUR
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE DATA FOUNDATIONS TEAM ⭐
At Alan, every decision we make about our members' care, contracts and claims is a data decision. The Data Foundations team builds the platform that makes those decisions possible in a safe way.
- Being part of the Data Foundations team means you’ll build, maintain, and improve the Data Platform used by everyone at Alan.
- We enable Alan’s data-driven nature and help our colleagues make the most of their data.
- Partner closely with people across Alan (technical and non-technical) to understand their needs and build data solutions they can trust and use effectively.
- We own and manage all data-related tools that power Alan.
- AI is changing the way companies work with data: agents are becoming first-class users of our data warehouse. It opens a world of new usage and exciting features, as well as concerns around security, data quality and governance. We are building the foundations that allow Alan to make the most of this exciting new paradigm.
- Alan is expanding quickly: we went from 4 to 6 countries this year and we won’t stop there. Our objective is to onboard new countries in weeks, not months. Having strong data foundations is a cornerstone of that expansion, allowing our teams to make sense of a patchwork of insurance systems, regulations and reporting rules.
- Examples of our missions:
- improve the developer experience when building and maintaining data pipelines,
- enable reliable and secure access to our data warehouse for Alaners and AI agents,
- strengthen security and governance around our data assets,
- define and implement standard data practices across Alan,
- maintain and evolve our core data infrastructure to accommodate Alan's international expansion and growing product breadth…
- Our core tools include Python, Airflow, Snowflake, AWS/GCP, Metabase, Terraform, dbt, and others.
- Who you'll work with: Data Foundations is a small, high-leverage team inside the Tech Foundations area, whose mission is to enable product crews through world-class infrastructure, developer experience, operational excellence, and built-in security. You'd be joining as one of its core engineers, working daily with the whole Data community at Alan.
🎯 EXPECTED SKILLS AND ABILITIES
You would thrive at Alan if most of this sounds like you:
- Passionate about owning ambitious problems and developing simple solutions for them.
- 3+ years of experience demonstrating impact in Data positions. We welcome candidates from early-career to highly experienced profiles. You may already have strong expertise in Data Engineering, or be an experienced data or software engineer looking to deepen your specialization in this area.
- Experience building and operating production data infrastructure: orchestration (Airflow or similar), a cloud data warehouse, infrastructure as code.
- Experience designing systems, tools or libraries used by other engineers, scientists or analysts.
- Proficient in Python and SQL. Setting a high standard of rigor and precision for yourself, interested in your craft.
- Curious about AI and eager to use it thoughtfully to increase your impact.
- Great listening and communication skills.
- Humble, kind, collaborative, and still willing to grow (no matter your seniority!).
- Fluent and clear in English, both oral and written (no need to speak French!).
For this role, we are looking to hire within the C0-E level range https://alan.com/en/careers/a/salary-equity.
⚙️ IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learning or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?pvs=21.
#LI-DNP
Location: Paris, France; Bordeaux, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ OPERATIONS AT ALAN
The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency.
As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting!
Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan.
We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them.
We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services.
Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6
🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍
The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) .
Their core responsibilities (+- 70/80% of the time) are to:
- Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉
- Ensure the day-to-day follow up and monitoring of our operations
- Flag risks and opportunities
In details, your missions are:
- Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation)
- Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers
- Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity
- Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally)
- Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient
Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, …
⭐️ OUR RUN ORGANISATION ⭐️
Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are:
Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc).
Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, ….
Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims.
Set up: We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy.
Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope.
⭐️ EXPERIENCE ⭐️
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
- Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries
- Worked in Support functions (Customer Support, People Operations etc)
- Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications
- Handled event coordination
⭐️ SKILLS ⭐️
- Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members
- A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction !
- Analytics skills, to be able to dive into our data
- Highly organised with exceptional follow-up skills, with strong attention to details
- Strong and structured in written and verbal communication in English as well as in French or Dutch
- Able to work and learn independently in a fast-paced environment
- Adaptable: you show flexibility and a strong ability to adapt to variable situations
- It’s even better if you have experience in the insurance or the healthcare industry
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Brazil, Chile, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The largest yoga studio chain in the United States, offering a fitness-focused approach to traditional yoga. By combining heated environments, strength training, and music-driven classes with a hybrid digital platform, the organization delivers a modern workout model designed to build physical strength and mindfulness for practitioners of all experience levels.
Review existing pipeline structures across the client’s sales segments and determine whether they accurately reflect how each segment operates
Identify scenarios and conditions that the current configuration does not handle reliably
Redesign pipeline stages, entry and exit criteria, required properties, and dependencies to improve data accuracy and consistency
Rebuild or repair automated deal-creation processes to ensure deals are generated accurately and associated with the correct records
Diagnose and resolve workflow failures, enrollment errors, and automation conflicts
Improve lead-routing logic, sequences, and other Sales Hub automation
Diagnose recurring data-quality issues and trace them to their source, including workflows, integrations, forms, and manual processes
Establish and document practical data standards, including required fields, naming conventions, deduplication rules, and lifecycle-stage definitions
Support the remediation of existing records while avoiding duplication of work already completed
Implement monitoring and controls that identify data issues before they affect end users
Establish sustainable CRM hygiene and governance practices
Partner with sales leadership to define reporting needs at the sales representative, manager, and executive levels
Build and maintain operational and leadership dashboards covering activity, pipeline movement, conversion, and segment performance
Develop custom and multi-object HubSpot reports
Reduce the manual effort required to produce recurring reports
Support and upskill the client’s existing reporting resource to avoid creating a single point of dependency
Assess which licensed HubSpot capabilities the client is not currently using
Evaluate potential enhancements based on business value, implementation effort, and organizational readiness
Provide clear recommendations on which capabilities should be adopted and which should be deferred
Configure approved enhancements and document what changed, why it changed, and how it should be maintained
Create and manage a prioritized, visible platform-optimization backlog
Investigate gaps between implemented automation and the benefits reported by end users
Distinguish between platform configuration, data-quality, process-design, and change-management issues
Remove adoption barriers caused by configuration or workflow design
Develop targeted enablement materials tied to specific platform and process changes
Support users through changes and reinforce consistent CRM practices
Help increase trust in HubSpot data, reporting, and workflows across the organization
Own an agreed backlog and report progress against established priorities
Coordinate priorities directly with client stakeholders with minimal oversight
Adapt plans as business priorities evolve throughout the engagement
Document configuration decisions, processes, and technical changes so platform knowledge remains with the client
Provide continuity and consistent platform ownership throughout the engagement
Coordinate effectively with Exadel’s existing distributed delivery team
What You Bring
Substantial hands-on HubSpot experience as an administrator or solutions consultant
Deep HubSpot Sales Hub expertise, including: Pipeline and deal-stage architecture, Deal properties, Workflow design, Sequences, Lead routing
Demonstrated experience building and repairing automated deal-creation processes within a multi-pipeline environment
Strong CRM data-integrity experience, including data audits, deduplication, validation, remediation, and governance standards
Experience developing HubSpot reports and dashboards, including custom and multi-object reporting
Experience inheriting, stabilizing, and improving an existing HubSpot implementation
Experience diagnosing and resolving workflow failures, automation conflicts, enrollment issues, and record-association problems
Strong understanding of sales operations and the ability to distinguish platform issues from process or adoption challenges
Experience maintaining and prioritizing an evolving CRM optimization backlog
Strong written documentation skills
Clear, direct, and confident stakeholder communication
Ability to work independently at a part-time allocation without significant day-to-day oversight
Availability to overlap regularly with US business hours and Exadel’s delivery team
Nice to have
Relevant HubSpot certifications
Experience supporting a multi-segment or multi-brand sales organization
Experience helping recover a CRM implementation that encountered adoption or data-trust challenges
Experience working with distributed or offshore delivery teams
Experience within consumer-facing or membership-based organizations
Exposure to high-volume, relationship-driven sales environments
Experience supporting organizational change and targeted CRM enablement
English level
Intermediate/Upper-Intermediate
Engagement Type:
Part-time
Allocation:
Approximately 20 hours per week, with increased availability during the initial stabilization period
Work Type:
Remote
Working Hours:
Regular overlap with the client’s US-based team and Exadel’s existing delivery team
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
leadBelgrade, Serbia
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ГибридParis, France; We welcome candidates from early-career to highly experienced profiles
ГибридParis, France; Bordeaux, France; Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
Brazil, Chile, Colombia
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