About Us
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
About the Role
Enterprise deals aren't won by a single email or a single seller. They're won by a coordinated push that reaches every stakeholder in the room, at the right moment, with the right message. As our Account-Based Marketing Manager, you'll own the programs that turn our highest-value Enterprise and Strategic accounts into pipeline. You'll work directly with Sales, Revenue Operations, and Partnerships to build 1:1 and 1:few plays that engage buying groups and move complex, multi-stakeholder deals forward. This is a role for someone who's comfortable building from limited precedent and translating account strategy into campaigns that actually change how a deal moves.
What you'll do
Own and execute ABM programs for a defined portfolio of Enterprise and Strategic accounts, from strategy through campaign delivery.
Design 1:1 and 1:few ABM plays that engage decision-makers and full buying groups, not just single contacts.
Partner with Sales on account plans, opportunity progression, and executive engagement, acting as the marketing counterpart to their account strategy.
Build personalized messaging and content experiences tailored to enterprise stakeholders, translating account priorities into a value narrative.
Run multi-channel campaigns across LinkedIn, email, paid media, content hubs, direct mail, and events, sequencing channels to match where each account is in the funnel.
Lead high-touch executive engagement initiatives, including curated dinners, events, and account-specific experiences that build senior-level relationships.
Drive account research to surface buying group members, whitespace, and engagement signals that inform where to focus next.
Track account engagement, campaign performance, and pipeline impact across the portfolio, and use those signals to reallocate effort toward what's working.
Test new ABM tactics and engagement approaches, treating each program as a hypothesis to validate rather than a template to repeat.
At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve.
Skills and Qualifications
4-7 years of B2B marketing experience with strong exposure to enterprise demand generation, ABM, or strategic account marketing.
Demonstrated experience executing multi-channel ABM programs targeting complex buying groups.
Strong analytical skills, with the ability to evaluate account engagement and pipeline signals and adjust programs accordingly.
Experience partnering closely with Sales to support account strategies and opportunity progression.
Ability to independently plan and execute marketing initiatives aligned with broader strategic objectives.
Experience with Salesforce, HubSpot, LinkedIn, and ABM or intent tools.
Comfort operating in a fast-paced environment where priorities shift and plans need to adapt in real time.
Nice to Have
Experience running executive-level engagement programs (dinners, curated events, VIP experiences).
Background in SaaS or fintech, where enterprise sales cycles involve multiple senior stakeholders.
You'll Thrive Here If
You Treat a stalled enterprise deal as a puzzle to solve, not someone else's problem.
Can build a program from scratch when there's no playbook to follow.
Read pipeline and engagement data as a starting point for the next test, not a to file away.
Move comfortably between big-picture account strategy and the details of a single campaign asset.
Build real working relationships with sellers instead of treating Sales as a stakeholder to manage.
Hold a high bar for personalization. Generic ABM doesn't move enterprise buying groups.
Take ownership of outcomes, not just activity. Pipeline impact is the scoreboard.
Give and take direct feedback easily, and adjust fast when a play isn't landing.
Compensation
The compensation range for this role is $98,000 - $106,000. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.
Perks & Benefits
Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
FSA and HSA Spending Account.
20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
401(k) plan with company match.
100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
Generous home office stipend to support your remote workspace.
Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
Charitable giving program and paid volunteer time off with registered non-profits.
Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Задачи:
— разработка и настройка проекта в Schneider Electric Building Operation;
— создание структуры объектов, оборудования и инженерных систем;
— настройка контроллеров, адресов и обмена по Modbus RTU/TCP;
— интеграция систем освещения, вентиляции, фанкойлов, насосов, ИТП, ХВС и электроснабжения;
— разработка экранов диспетчеризации;
— настройка команд управления, состояний, аварий и блокировок;
— настройка архивов, трендов, журналов событий и отчетов;
— настройка прав пользователей и WEB-доступа;
— проверка обмена с оборудованием по Ethernet, RS-485 и оптической сети;
— участие в пусконаладке и комплексном тестировании системы;
— устранение ошибок в логике и обмене данными;
— подготовка резервных копий проекта и эксплуатационной документации.
Требования:
— опыт программирования SCADA, BMS или АСДУ;
— практический опыт работы с Schneider Electric Building Operation;
— знание Modbus RTU/TCP, BACnet, Ethernet и RS-485;
— умение работать с картами регистров и протоколами оборудования;
— опыт интеграции систем вентиляции, освещения, насосов и инженерных установок;
— понимание структуры диспетчеризации зданий;
— опыт наладки оборудования и поиска ошибок связи;
— умение читать проектную документацию и таблицы подключений;
— готовность работать совместно с монтажниками и инженерами смежных разделов.
Результат работы:
— полностью настроенный проект АСДУ;
— рабочие экраны диспетчеризации;
— настроенное управление и аварийная сигнализация;
— проверенный обмен со всеми подключаемыми системами;
— архивы, тренды, журналы событий и права пользователей;
— резервная копия программного проекта;
— инструкции для оператора и протоколы испытаний.
Задачи:
— Ежедневная аналитика игровой активности ТОП-VIP клиентов по регионам
— Ежедневный трекинг ТОП-игроков и оперативная коммуникация с региональными командами по их статусу и активности
— Ежедневный контроль продуктивной активации и реактивации ТОП-VIP игроков в регионах
— Выявление точек роста игровой активности, удержания и развития ТОП-VIP базы
— Разработка подходов и механик для взращивания VIP-игры, увеличения количества ТОП-игроков и их интеграции в региональные команды
— Подготовка регулярной аналитики и сводки по игре ТОП-VIP клиентов
— Выявление аномалий, отклонений и потенциальных рисков в игровой активности VIP-клиентов
— Интеграция и применение AI-инструментов для углубления анализа, автоматизации мониторинга и поиска новых подходов к развитию VIP-базы
— Контроль качества и эффективности VIP-продукта, включая выявление продуктовых проблем и зон для улучшения
— Взаимодействие с Product, Analytics, Operations и региональными командами по развитию VIP-продукта и клиентского опыта
— Выполнение ad-hoc задач по VIP-направлению: срочный OSINT, прозвоны, миграции, сводка данных, оперативный подхват VIP-функции в регионе и другие задачи
— Оперативное подключение к проблемным регионам и временный подхват VIP-функции при необходимости
— Поиск и внедрение новых инструментов, подходов и практик для повышения эффективности VIP-направления
Требования:
— Опыт от 2 лет в аналогичной роли
— Глубокая экспертиза в продукте
— Понимание паттернов поведения игрока
— Навык постановки ТЗ и критического чтения результатов анализа метрик
— Базовый навык оперирования в табло и чтения метрик и их взаимосвязей
— Предметное использование AI-инструментов
— Глубокое понимание фрод-паттернов игрока
— Практика VIP-коммуникации
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The role
We are hiring a Senior Fraud Investigator to own the operational side of fraud and risk program: monitoring, investigations, case decisions, and merchant communication.
What you will do
- Monitor and analyse activity across the platform.
- Investigate flagged cases.
- Be decisive and own your decisions.
- Communicate directly with merchants.
- Strengthen the controls.
- Support the prevention program.
- Automate and effectivize.
- Maintain clear documentation of investigation findings, decisions, and compliance procedures.
What we are looking for
- Experience (5+ years) in fraud operations, investigations, transaction monitoring, or merchant risk at a PSP, Merchant of Record, acquirer, fintech, or high-volume online merchant.
- Analytical skills: confident working with transaction data and risk signals; SQL or similar hands-on data skills are a strong plus.
- Working knowledge of the compliance context: onboarding and verification requirements, monitoring expectations, and what PSPs and card networks expect from a platform's risk operations.
What we offer
- Relocation assistance if you are currently outside Tallinn.
- Official employment in Estonia.
- Social benefits.
- Private health insurance.
- 100 monthly sports allowance.
- 28 days of annual leave.
About Delinea:
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise.
What You Will Own:
— Price and packaging architecture across the portfolio: tiering, licensing metrics, add-on structure, bundling.
— Proposal quality into the monthly Price Committee: analysis, financial model, recommendation, and action register through to closure.
— Discount governance, including band policy and guardrails.
— Monetization for new categories: NHI governance, AI agent identity, StrongDM, consumption-based licensing.
— Commercial readiness at launch, ensuring packaging and pricing ship with the product.
— The single source of truth for pricing, packaging and quoting guidance, partnering with Product Marketing on seller enablement.
— Price realization, attach rate and competitive position, informed by competitor pricing, market benchmarks and win/loss data.
What We Are Looking For:
— 12+ years across pricing strategy, monetization, product management or product marketing, including 5+ years owning pricing as a named function.
— Experience building a monetization function where none existed: cadence, governance, documentation, analytical bench.
— Experience preparing and defending recommendations to a formal pricing committee or equivalent decision body.
— Demonstrated design of tiered packaging for enterprise software, strong financial modeling (pricing impact, ARR and expansion, discount optimization).
— Credibility with executive peers, holding a position on pricing under pressure without direct authority over sales or finance.
Strongly preferred:
— Cybersecurity or identity security (PAM, IAM, SIEM, endpoint); exposure to NHI, machine identity or secrets management.
— Consumption-, usage-, or outcome-based pricing models alongside seat-based subscription.
— Working knowledge of CPQ (Salesforce CPQ, Apttus); pricing through M&A integration or a major commercial model transition. MBA a plus.
Why Now:
Pricing at Delinea has been carried by people doing it well alongside a full portfolio, and the surface area keeps growing. The opportunity is to make monetization a professional discipline, with a decision forum that already works. This role is built for owning monetization end-to-end rather than managing an approval queue.
Why work at Delinea?
— Meaningful work, a culture of innovation and great career progression.
— Core values: Spirited, Trust, Respect, Ownership, Nimble, Global.
— Competitive salaries, meaningful bonus program, excellent benefits including healthcare insurance, pension/retirement matching, life insurance, employee assistance program, time off plans, and paid company holidays.
Delinea is an Equal Opportunity and Affirmative Action employer prohibiting discrimination and harassment of any type.
Candidates are required to complete comprehensive criminal background check, verification of education, and employment, and social media sites may be reviewed upon conditional offer of employment.
About LawnStarter
LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. The company is expanding beyond lawn care to become a one-stop shop for all home services, operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.
About Analytics at LawnStarter
The analytics team supports the entire company including product, marketing, operations, and finance. The data platform includes a centralized Redshift data warehouse, modeled in dbt and orchestrated by Airflow, with Segment feeding event data. The team is mid-migration to Lightdash as the single BI platform, replacing Tableau and Metabase. Currently, data quality, tracking standards, and platform hygiene are side tasks handled by analysts.
The Role
The Analytics Engineering Manager will be the first dedicated person for data governance, responsible for data trustworthiness and the roadmap to improve it quarterly. Responsibilities include ensuring quality and freshness of source data, pipelines, reports, metric definitions, Segment event tracking standards, Lightdash workspace health, data feeding ML models, and data security. The role involves collaborating with product, marketing, ops, and finance to prioritize platform work. It is a hands-on role starting solo, building automation, checks, fixing issues, and establishing scalable processes. Eventually, the manager will hire a Lead Analytics Engineer and grow the function as needed.
Key differentiators of the role:
- First dedicated governance role, reshaping existing standards.
- Owns the data roadmap, discovering business needs and prioritizing work.
- Whole-stack ownership from source data to ML models.
- Leading the migration to Lightdash, setting up permissions and norms.
Responsibilities:
- Develop and manage the data roadmap balancing business needs and platform health.
- Automate monitoring of data quality and freshness, resolve incidents.
- Maintain data lineage and impact analysis to assess downstream effects of changes.
- Administer Lightdash workspace, permissions, and rollout.
- Extend and guard the semantic layer with governed metric definitions.
- Govern Segment event tracking catalog, standards, and drift detection.
- Ensure AI data readiness for internal AI tools querying the warehouse.
- Manage data security, privacy, access controls, and compliance with US state laws.
- Maintain governance documentation, ownership models, and review processes.
Challenges to solve:
- Convert business requests into a prioritized data roadmap.
- Ensure Lightdash migration improves platform usability without dashboard sprawl.
- Complete and maintain a trustworthy semantic layer.
- Manage event-tracking standards and prevent entropy.
- Proactively detect and prevent data pipeline breakages with automation and lineage.
Success metrics for year 1:
- Zero pipeline incidents from unannounced data changes.
- Zero freshness incidents; stakeholders never see stale dashboards.
- All business areas use official, well-maintained metrics and dashboards.
- Every Segment event has an owner and meets standards.
- Governance operates as a documented, sustainable system.
Requirements:
- Passion for data governance as a craft.
- Daily use of AI tools for automation, anomaly triage, and documentation.
- Hands-on manager who codes, debugs, and configures personally.
- Product-minded, able to translate vague requests into prioritized plans.
- Automation-first approach to quality checks.
- Ability to enforce standards with clear rules and good tooling.
Role exclusions:
- Not a large-team leadership role; starts solo with potential to hire one lead.
- Not a policy or committee role; hands-on fixing with code and conversations.
- Not a BI analyst role; focuses on platform and guardrails, not dashboard building.
- Not a mature system babysitting role; involves building and evolving the platform.
Technologies involved:
- Warehouse & pipelines: Redshift, dbt, Airflow
- Ingestion: Fivetran, custom Airflow pipelines
- Event tracking: Segment
- BI tools: Lightdash (primary), Tableau and Metabase (sunsetting)
- AI tooling: Claude Code, Codex, Brain (internal AI toolkit)
- Observability: AI-powered Analytics Engineer agent for monitoring and anomaly detection
Benefits:
- Base salary $75k-$120k/year
- Fully remote with asynchronous collaboration
- Flexible PTO
Equal employment opportunity statement included.
CAS.AI is a growth operator that works hands-on with mobile game and app teams on monetisation, publishing, and growth, leveraging its own product-building experience.
Remote work.
CAS.AI is a growth operator that works hands-on with mobile game and app teams on monetisation, publishing, and growth, leveraging its own product-building experience.
Remote work.
About garden3d:
We are a worker owned creative collective innovating on brands, IRL communities, IoT devices, and cross platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions. Our clients include Google, Stripe, Figma, Hinge, ACLU, Mozilla, The Nobel Prize, MIT, Etsy, and others. We operate a global decentralized community space collective called Index Space.
About Sanctuary Computer:
We build a technology shop prioritizing close collaboration between client and craftsperson, working on design-forward websites, robust web apps, and native mobile development.
Who we’re looking for:
Senior Shopify Developer with deep e-commerce expertise and modern frontend engineering skills. Responsibilities include:
— Collaborate with Technical Leads and Designers to meet custom e-commerce and technical needs.
— Build and maintain high-performance storefronts using custom Liquid (Online Store 2.0) and headless architectures (Shopify Storefront API, GraphQL, Hydrogen/Remix, Next.js).
— Implement responsive, accessible, pixel-perfect interfaces based on design specs with attention to interaction details and motion design.
— Integrate storefronts with headless CMS (Sanity, Contentful), payment gateways, subscriptions, search, and third-party e-commerce APIs.
— Optimize e-commerce performance focusing on Core Web Vitals, asset delivery, bundle size, and runtime efficiency.
— Architect scalable, reusable component libraries and design systems.
— Write clear documentation for store management, custom app integrations, and codebase maintenance.
— Participate in project rituals including Sprint Planning, standups, code reviews, and retrospectives.
Candidate profile:
Happy, relaxed, easy to get along with, flexible except on work quality, smart workflow management, prefers deep work but participates in strategic conversations. Interests in design, art, music, food, or fashion are a plus.
Must-Have Competencies:
— 8+ years writing highly performant frontend code with focus on 95+ Lighthouse scores and Core Web Vitals.
— Deep Shopify ecosystem mastery: custom Shopify themes (Liquid, JSON templates, Online Store 2.0), headless storefronts using Shopify Storefront API (GraphQL), Hydrogen/Remix, Next.js.
— Expert-level TypeScript and modern CSS (Tailwind CSS, CSS Modules), animation libraries (GSAP, Framer Motion).
— Experience integrating Shopify with headless CMS (Sanity, Contentful, Prismic) and third-party services (Klaviyo, Recharge, Algolia/Searchspring, Stripe).
— Fluency with PaaS platforms: Vercel, Netlify, Shopify Oxygen.
— Experience with state management (Zustand, Redux, Pinia) and API integration for cart state, multi-currency, checkout flows.
— Building accessible (WCAG compliant), responsive interfaces with SEO best practices, testing frameworks (Jest, Playwright, Cypress), maintainable code.
— Knowledge of WebSockets, caching strategies (Redis, CDN-level/Cloudflare), advanced image delivery.
Nice-to-Have Competencies:
— Custom Shopify App development using Node.js, Remix, GraphQL Admin API, Shopify CLI.
— Shopify Plus & Enterprise features: Shopify Functions, Checkout Branding API, Shopify Scripts, B2B configurations.
— Tracking & Analytics: server-side tracking, GTM, Meta Pixel, Customer Privacy APIs.
— WebGL, Canvas & 3D: Three.js or similar.
— Full-stack & API design: PostgreSQL, REST/GraphQL API, OAuth, JWT.
— Client-facing and management experience.
Compensation:
$40/hr to $120/hr depending on seniority and leadership experience. Projects typically at least 8 full-time weeks.
Interview process:
Intro call, panel interview, reference call, then offer.
Work culture:
Transparency with profit & loss sharing, carbon negative studio, strong morals rejecting non-aligned work, async and decentralized communication, remote friendly, building open source and internal products.
Application instructions:
Submit complete and thoughtful application with relevant links.
Responsibilities:
- Search for and attract new affiliate partners in Tier 1 and Tier 2 GEOs
- Communicate with existing affiliates and support daily cooperation
- Onboard new partners: provide links, offers, promo materials, and basic product information
- Work with SEO affiliates and support campaigns with other traffic types when needed
- Monitor partner performance and key metrics: FTD, CPA, deposits, conversion rate, ROI
- Track traffic quality and escalate suspicious or low-quality traffic to the team lead / Risk team
- Participate in negotiations on CPA, RevShare, and Hybrid deals
- Prepare basic reports in Excel / Google Sheets
- Share partner feedback with internal teams
- Attend iGaming / affiliate conferences in Europe when required
Requirements:
- 1+ year of experience in affiliate marketing
- Experience in iGaming / betting is required
- Experience on the operator side is preferred
- Experience working with Tier 1 / Tier 2 GEOs
- Understanding of CPA, RevShare, and Hybrid models
- Experience with SEO traffic is required
- Experience with other traffic types will be a plus
- Basic understanding of affiliate metrics: FTD, CPA, deposits, conversion rate, ROI
- English — Upper-Intermediate or higher
- Good communication and follow-up skills
- Ability to work with Excel / Google Sheets
- Passport allowing visa-free travel across Europe for conferences
- Proactive, organized, and result-oriented personality
What we offer:
- Office work format
- Competitive compensation package
- Professional and supportive team
- 21 working days of vacation
About Niantic Spatial: Niantic Spatial develops geospatial AI and digital mapping technologies, including a proprietary database of over 30 billion posed images and a Visual Positioning System for precise positioning worldwide. They serve customers in robotics, public sector, energy, and industrial markets.
About the Role: The Head of Talent Acquisition will lead and personally execute the recruiting function, reporting to the Chief People Officer. Responsibilities include full life cycle recruiting, recruiting operations, workforce planning, reporting, tools, external partners, and candidate experience. The role involves managing contract recruiting resources and designing and building the Talent Acquisition organization as the company grows. The position requires moving quickly without sacrificing quality and helping hiring teams focus on essential capabilities in deep-tech markets.
What You'll Do:
Full Life Cycle Recruiting - Manage a portfolio of searches across engineering, AI/ML, research, product, go-to-market, operations, and corporate functions, including executive and specialized roles. Handle all stages from intake to onboarding.
Direct Sourcing - Develop creative sourcing strategies to engage passive talent in competitive markets and represent the company credibly.
Executive Talent Advisory - Advise executives and hiring managers on role design, candidate profiles, talent availability, market dynamics, and hiring strategy. Lead intake and search-strategy discussions.
Hiring Process & Assessment - Design hiring processes balancing speed, rigor, inclusion, and candidate experience. Build structured interviews, coach interviewers, maintain momentum, and partner with Compensation on offers.
Recruiting Team & Partners - Manage contract recruiters, sourcers, search firms, and agencies. Set priorities, allocate requisitions, evaluate partners, and decide on support types.
Build the Function - Define future Talent Acquisition structure, recruit and develop the team, and build a recruiting culture focused on speed, quality, and impact.
Recruiting Operations & AI - Improve recruiting processes, adopt AI-enabled tools responsibly, maintain ATS data discipline, and ensure compliance with employment law and data privacy.
Reporting, Insights & Talent Brand - Create dashboards and updates for executives on pipeline health, conversion, time to fill, source effectiveness, offer acceptance, and agency spend. Partner with Marketing to enhance the employee value proposition.
What You'll Bring:
8+ years of full life cycle recruiting experience, ideally in high-growth technology, AI, deep tech, or competitive talent markets.
Experience as a hands-on Talent Acquisition leader or functional owner with a meaningful requisition load.
Exceptional direct-sourcing skills with a track record of engaging and closing passive candidates.
Experience advising executives and senior hiring managers as a credible talent partner.
An AI-forward mindset with experience integrating AI tools into recruiting workflows.
Ability to manage a broad and shifting workload using technology, automation, and prioritization.
Comfort with ambiguity and changing priorities, and ability to move between strategy, leadership, and execution.
Focus on simplifying processes, evidence-based assessment, and high integrity with sensitive information.
Bachelor's degree or equivalent experience.
Nice to Have:
Experience managing contract recruiters, sourcers, external partners, or internal Talent Acquisition professionals.
Experience building or scaling a Talent Acquisition team, especially in early-stage or pre-product-market-fit companies.
Familiarity with responsible and legally compliant use of AI and automation in recruiting.
Recruiting experience in computer vision, machine learning, robotics, geospatial technology, enterprise software, or physical AI.
Experience supporting U.S. and international hiring.
Compensation & Benefits: Base salary range $225,000-$250,000, plus annual bonus, equity, and comprehensive benefits including medical, dental, vision coverage, and 401(k).
Location & Work Model: Based in San Francisco office, with four days per week in office and additional on-site time as needed.
Inclusive Application and Equal Opportunity statements included.
Tines is hiring a Deal Desk Analyst reporting to the Revenue Operations organization. The role involves managing day-to-day deal operations including processing deals, creating and managing quotes, order forms, and amendments in CPQ accurately and within SLA. The analyst will route approvals through the approval matrix, track status, and engage the right approvers to keep cycle times low. They will support sales reps by being the first point of contact for pricing, packaging, and process questions, advising on alternate contract options to drive deal closure. Maintaining deal hygiene and accurate opportunity and quote data in Salesforce is required. The role includes helping manage order processing and prioritizing effectively during high volume periods, escalating complex or non-standard deals to senior team members, and partnering cross-functionally with Legal, Finance, and Sales to facilitate and execute deals. The analyst will also help support and improve the CPQ tool, DealHub, and associated workflows.
Requirements:
— 3–4 years experience in deal desk, sales operations, or order management within B2B SaaS.
— Familiarity with CPQ and quote to cash processes (Salesforce, DealHub, or similar).
— Detail oriented, organized, responsive, comfortable with high transaction volume and period end pressure.
— Strong stakeholder service mindset and clear, well-structured communication.
— Understanding of SaaS business models, subscription-based pricing, and revenue recognition principles.
— Comfortable working in a dynamic, hyper-growth environment and handling ambiguity.
— Strong MS Excel/Google Sheets skills.
Conditions:
— Remote position based in the Pacific time zone.
— Base salary up to $127,000 per year plus a 10% target bonus.
— Applicants must be authorized to work in the U.S.; no visa sponsorship available.
Role Overview:
As a Lead Customer Success Manager, you will own the post-sales strategic relationship, retention, and value realization across highest-stakes enterprise accounts. You will operate with high autonomy, driving customer outcomes while partnering with Sales to uncover and capitalize on strategic growth opportunities. You will serve as the trusted advisor and strategic lead for your portfolio, orchestrating technical and commercial counterparts including Forward-Deployed Engineers (FDEs), Account Executives, and Product leaders. You will bridge complex technical deployments with executive-level business goals to ensure customers realize maximum value and expand their footprint.
Key Responsibilities:
— Drive Strategic Account Value & Retention: accountable for net retention, customer health, and long-term strategic alignment across complex enterprise accounts.
— Partner with Sales for Account Growth: collaborate with Account Executives/Strategic Account Managers to identify expansion vectors, co-develop account plans, and position new capabilities supporting customer's technical roadmap.
— Integrate with Technical Counterparts: work closely with Forward-Deployed Engineers and technical leads to align technical delivery with business outcomes, remove friction, and accelerate time-to-value.
— Operate as an Independent Bar-Raiser: build scalable Customer Success playbooks, elevate executive engagement standards, and operate with extreme ownership without step-by-step guidance.
— Cultivate C-Suite & Technical Sponsorship: build multi-threaded relationships across business and technology functions (CIO, CISO, CTO, VPs of Engineering, Product Leads) to ensure alignment with corporate initiatives.
— Drive Business Outcomes & QBRs: lead executive business reviews demonstrating clear ROI and anchoring accounts for long-term growth.
Qualifications & Requirements:
— 10+ years in Enterprise Customer Success, Account Management, or Technical Account Management handling high-ARR, complex enterprise platforms.
— Proven commercial acumen and growth mindset with history of partnering with Sales to identify, nurture, and close upsells, expansions, and renewals in complex environments.
— Deep experience collaborating with Forward-Deployed Engineers, Solutions Architects, and product delivery teams to translate technical achievements into commercial value.
— Self-motivated leader excelling in ambiguous, fast-paced environments with full accountability for account outcomes.
— Outstanding communication and presentation skills with experience advising C-level executives on technology strategy and operational efficiency.
Nice-to-Haves:
— Domain knowledge in High Tech (cloud native, hardware/software OEMs, AI/ML platforms) and understanding of engineering-led enterprise operations and scaling.
What Success Looks Like in Year 1:
— Month 3: fully onboarded, account health assessments completed, alignment with Sales AEs and FDE teams established.
— Month 6: value-realization frameworks and executive cadence active, expansion pipelines co-developed with Sales.
— Month 12: high Net Retention Rate achieved, demonstrable business outcomes delivered, elevated Customer Success playbooks established as standard practice.
Applicants must be authorized to work in the U.S.; no visa sponsorship available.
Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
About the Role
We are looking for a smart, technically curious, and customer-focused Smart Office Support Engineer to help maintain and support our modern workplace technologies. This role combines traditional IT support with smart office systems, including access control, video conferencing, and security technologies.
You do not need a long list of certifications or years of experience. We value intelligence, problem-solving ability, willingness to learn, and excellent customer service skills above all else.
Responsibilities:
End-User IT Support
· Provision, configure, and deploy laptops and workstations for employees.
· Support users with hardware, software, and connectivity issues.
· Install and maintain operating systems, applications, and security updates.
· Troubleshoot Microsoft Windows and productivity tools.
· Provide onsite and remote support to employees.
Smart Office Systems
· Support and troubleshoot CCTV, Face Recognition and Access Control systems, Video Conferencing solutions
· Routine morning systems checkup
· Coordinate with vendors, service providers, our own expert team when necessary.
Documentation
· Maintain accurate documentation of systems, procedures, and support activities
Required Skills & Qualities
· Genuine interest in technology and learning new systems.
· Good communication skills and professional customer service attitude.
· Ability to explain technical concepts to non-technical users.
· English proficiency, Russian- and Greek- abilities would be nice
· Driving license and own car for extra mobility when needed
Technical Requirements
Experience with some of the following is desirable:
· Microsoft Windows administration.
· Active Directory user management.
· Laptop and desktop hardware support.
· Basic networking concepts (IP addressing, DNS, DHCP, Wi-Fi).
· Video conferencing platforms and meeting room systems.
· Access control, Face ID, or CCTV systems.
· Mobile device support.
Nice to Have
· Ability to diagnose issues methodically rather than relying solely on documentation.
· Experience supporting users in a corporate environment.
· Exposure to enterprise IT systems.
· Experience with ticketing systems.
· Knowledge of cybersecurity best practices.
We offer
· Competitive salary
· Professional and international working environment
· Opportunity for professional growth and development
· Best office in Paphos
· 21 days of paid annual leave
· 40 working hours of paid sick leave per year
· Public holidays in accordance with the Cyprus Public Holiday calendar
As a Consultant in our Global Medical Consulting practice, you will help customers bring treatments to patients faster by transforming how they work with Technology, Data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value. You will have the opportunity to drive operational excellence in our Vault Medical suite – from shaping the medical content operating model to supporting broader Medical Affairs initiatives involving key offerings like Link and CRM. In this role, you will collaborate closely with internal teams across Sales, Product, Strategy, and Marketing to help our medical customers get the most out of Vault Medical, optimizing their processes so they can work more efficiently.
Задачи:
▫️ Сопровождать сотрудников на всем пути в компании: onboarding, изменения условий, отпуска, offboarding.
▫️ Вести легализацию сотрудников и оформление ВНЖ на Кипре.
▫️ Управлять внешними подрядчиками: бухгалтерией, payroll-провайдерами, страховыми, юристами, контролировать качество их работы.
▫️ Организовывать командировки, корпоративы и мероприятия для сотрудников, подарки на праздники и значимые события.
▫️ Заботиться об офисе в Лимассоле, обеспечивать комфорт и исправность.
▫️ Использовать ИИ для подготовки документов, проверки данных и автоматизации рутинных задач.
▫️ Вести учет данных о сотрудниках и документах, отвечать на вопросы команды, собирать и проверять данные для payroll.
▫️ Организовывать выдачу и возврат техники.
▫️ Администрировать корпоративные бенефиты.
Требования:
▫️ Ответственность и самостоятельность.
▫️ Любовь к людям и желание улучшать процессы, замечать нужды коллег.
▫️ Опыт в People Operations / HR Operations и понимание полного цикла работы с сотрудником.
▫️ Хорошее знание трудового законодательства Кипра.
▫️ Опыт с разными типами оформления сотрудников в международной среде: штат, B2B, contractors в разных юрисдикциях.
▫️ Умение эффективно работать с подрядчиками.
▫️ Уверенное владение ИИ-инструментами и готовность интегрировать их в процессы.
▫️ Способность управлять множеством параллельных задач без потери деталей.
▫️ Разговорный английский для комфортного общения с иностранными коллегами и подрядчиками.
Условия:
▫️ Гибридный формат работы.
▫️ 24 дня оплачиваемого отпуска.
▫️ 10 оплачиваемых sick days.
▫️ Компенсация 50% стоимости профессионального обучения.
▫️ Медицинская страховка: компания покрывает 75% стоимости страховки сотрудника и 50% для членов семьи.
Задачи:
– Разрабатывать Android-функциональность нового AI-продукта Нового мобильного приложения.
– Реализовывать экраны и пользовательские сценарии на Kotlin и современном Android-стеке.
– Развивать переиспользуемые Android-компоненты, библиотеки и SDK для быстрого внедрения продуктовой функциональности.
– Работать с чатом и ИИ-помощником: асинхронные ответы, история сообщений, загрузка документов, ошибки и запасные сценарии.
– Разрабатывать UI риск-профиля и медицинских данных: анкеты, карточки, графики, объяснения, доверие и согласия.
– Интегрироваться с backend/API, авторизацией, аналитикой, фича-флагами и наблюдаемостью.
– Участвовать в развитии многомодульной архитектуры Android-приложения и границ между feature/platform/core слоями.
– Оптимизировать CI/CD, Gradle-конфигурации и скорость сборки там, где это влияет на поставку команды.
– Учитывать ограничения мобильных релизов: обратную совместимость, поэтапный раскат, регресс, работу на разных версиях Android.
– Писать тестируемый код, участвовать в код-ревью, декомпозиции и обсуждении API-контрактов.
– Работать в кросс-функциональной команде с Product, Backend, iOS, QA, SA, Design и ML.
Требования:
– Уверенный Kotlin.
– Kotlin Coroutines / Flow: SharedFlow, StateFlow, operators, scopes, lifecycle, cancellation, structured concurrency, error handling.
– Архитектура Android-приложений: Clean Architecture, UDF/MVI/TEA или близкие подходы, separation of concerns.
– Jetpack Compose для новых экранов; понимание interoperability с legacy View при необходимости.
– Навигация, управление состоянием, работа с UI-состояниями загрузки, пустого экрана, ошибки и контента.
– Сетевой слой: REST, авторизация/сессия, повторы запросов, маппинг ошибок, работа без сети или при плохой сети.
– Работа с локальным хранением и кэшированием: Room/DataStore/SharedPreferences или аналоги.
– Многомодульные Android-проекты: понимание влияния модулей на время сборки, границ API, api/impl-подхода и изоляции зависимостей.
– Gradle: dependency configurations, implementation vs api, version catalogs, основы convention plugins.
– Опыт работы с CI/CD для Android: сборки, проверки, тесты, артефакты, ускорение обратной связи.
– Качество мобильного продукта: жизненный цикл приложения, push-уведомления, диплинки, разрешения, аналитика, crash reporting.
– Тестирование: unit tests для ViewModel/use cases/services, UI tests как плюс.
– Готовность к релизу: фича-флаги, обратная совместимость, поэтапный раскат, регрессионные проверки.
– Умение работать с Backend, ML, Product, QA, SA, iOS и Design.
Удалённоsenior
Зарплата не указана
300 000 – 340 000 $
Удалённо
75 000 – 120 000 $
УдалённоseniorNew York City
40 – 120 $
ГибридheadSan Francisco
225 000 – 250 000 $
Удалённоlead
190 000 – 220 000 $
Удалённо
Зарплата не указана
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