Deal Desk Analyst

Tines is hiring a Deal Desk Analyst reporting to the Revenue Operations organization. The role involves managing day-to-day deal operations including processing deals, creating and managing quotes, order forms, and amendments in CPQ accurately and within SLA. The analyst will route approvals through the approval matrix, track status, and engage the right approvers to keep cycle times low. They will support sales reps by being the first point of contact for pricing, packaging, and process questions, advising on alternate contract options to drive deal closure. Maintaining deal hygiene and accurate opportunity and quote data in Salesforce is required. The role includes helping manage order processing and prioritizing effectively during high volume periods, escalating complex or non-standard deals to senior team members, and partnering cross-functionally with Legal, Finance, and Sales to facilitate and execute deals. The analyst will also help support and improve the CPQ tool, DealHub, and associated workflows. Requirements: — 3–4 years experience in deal desk, sales operations, or order management within B2B SaaS. — Familiarity with CPQ and quote to cash processes (Salesforce, DealHub, or similar). — Detail oriented, organized, responsive, comfortable with high transaction volume and period end pressure. — Strong stakeholder service mindset and clear, well-structured communication. — Understanding of SaaS business models, subscription-based pricing, and revenue recognition principles. — Comfortable working in a dynamic, hyper-growth environment and handling ambiguity. — Strong MS Excel/Google Sheets skills. Conditions: — Remote position based in the Pacific time zone. — Base salary up to $127,000 per year plus a 10% target bonus. — Applicants must be authorized to work in the U.S.; no visa sponsorship available.