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Location: Worldwide Launch Your Next Successful Chapter with Veta Virtual! 🚀 💸 Competitive Pay in USD  |  🌍 100% Remote (ET or EU Hours)  |  🧭 Chief of Staff + Operations + Executive Support  |  🔄 Contract-to-Hire Veta Virtual is hiring a Chief of Staff & Executive Operations for one of our clients, a senior executive running several businesses and initiatives at once. This individual contributor role blends three jobs: one third chief of staff (priorities, projects, follow-through), one third office manager (systems, tools, processes), and one third executive assistant (calendar and travel). The executive moves fast, doesn't micromanage, and expects proactivity, clear ownership, and results, with plenty of freedom in return. 🔑 Your Role: Priorities, Projects & Follow-Through Own the master list of active projects across the businesses (deadlines, deliverables, owners, next steps), keep the largest initiatives on target, and act as the buffer that protects the executive's time. Chase approvals, answers, and action items before the executive has to ask, and keep following up until they're closed. Review reports and materials headed to the executive (such as financial reports and customer experience dashboards), flag gaps or discrepancies, and coordinate with internal teams and external parties, including a mission-driven nonprofit initiative. Investor & Stakeholder Relations Act as a trusted point of contact for a high-level network (investors, high-net-worth individuals, institutions, senior executives, government officials), speaking with them directly in meetings, by phone, and by email, including when the executive isn't present. Triage messages, draft correspondence on the executive's behalf, and make sure every important external follow-up happens on time. Office Management, Systems & Tools Set up and run the project management system (Notion, Asana, or similar), move work out of Google Sheets, and build dashboards showing where every project and priority stands. Find, test, and roll out new tools, including AI tools, and write simple processes, templates, and checklists so work keeps moving when someone is away. Calendar, Travel & Logistics Manage a fast-changing calendar across multiple time zones, protect time for high-priority work, and prepare the executive for key meetings with agendas, background notes, and concise research. Arrange domestic and international travel (flights, hotels, ground transportation, itineraries), planning far enough ahead that surprises are rare and handling the ones that happen calmly. ✅ What You'll Need: 2+ years as a Chief of Staff, Office Manager, Executive Assistant, Project Manager, or similar role. Capability and dedication matter much more than years. Strong project management and follow-through: you own timelines, flag blockers early, act before being asked, and follow up until it's done. Very tech-savvy and a quick, analytical thinker who keeps pace with a fast-moving executive. How fast you learn new tools matters more than which ones you already know. Curious and nerdy is encouraged. Excellent verbal and written English and a high-energy, personable presence: polished and comfortable talking to anyone, from a new teammate to an investor, senior executive, or government official, including on camera. A calm, adaptable self-starter who is excited by freedom: you handle changes of plan gracefully, don't need step-by-step direction, respectfully push back or follow up with the executive, and welcome genuine constructive feedback. Availability on a consistent Eastern Time or EU schedule (ET preferred), with adjustments planned ahead around the executive's travel. This is not a 24/7, on-call role. Bonus: experience working with investors, high-net-worth individuals, institutions, senior executives, or government officials, or a STEM, finance, or nonprofit/ESG/sustainability background. Bonus: hands-on experience setting up Notion, Asana, or similar with dashboards, building presentations and dashboards with AI tools (deployed on platforms like Lovable or Vercel), and working with distributed teams across time zones (EMEA, NAM/LATAM). To be considered for this role, you must be currently based in Latin America (LATAM) or Europe. 💼 What We Offer: 💸 Competitive compensation in USD, paid consistently every month. 🔄 Contract-to-hire: an initial 1-month period, with strong performers considered for permanent placement. 💻 100% remote on a consistent schedule, with changes planned ahead around travel. 🧭 A direct partnership with a senior executive: real ownership, lots of freedom, and a leader who pushes you to stretch beyond what you thought possible. You report directly to the executive as an individual contributor. 🤝 A supportive culture through Veta Virtual and our client. Ready to Apply? If you're excited to know what comes next before anyone asks, can hold a confident conversation with an investor, and love building a better dashboard or process, apply now and launch your next chapter with Veta Virtual. Your short 2-minute video question is a key part of our screening, so treat it as a first impression: look professional and presentable, speak in clear, confident English, and answer authentically in your own words, without reading from a script or notes. We can't wait to meet you!

Location: Worldwide; Philippines APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11417 E-Commerce Content & Catalog Virtual Assistant Independent Contractor – CPT-11417 E-Commerce Content & Catalog Virtual Assistant/e-Commerce VA/Junior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A lighting products company working with international manufacturing partners and U.S.-based customers is seeking an E-Commerce Content & Catalog Virtual Assistant to support its e-commerce department. The VA will be responsible for maintaining accurate and professional online product information, including product descriptions, specifications, pricing, inventory information, images, and other catalog data. The position also supports digital asset management, website maintenance, product spreadsheets, and coordination with internal departments. This is a detail-heavy e-commerce position requiring excellent data accuracy, strong Excel skills, and the ability to manage large amounts of product information consistently. The ideal candidate has previous e-commerce, catalog management, product data, or similar experience and can operate independently after learning the client's systems and processes. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Product Content & Catalog Management Create, edit, and maintain product descriptions and specifications Format and organize product information for websites and marketplace listings Retrieve, verify, and enter product information into company systems Update pricing, inventory status, promotional information, and other catalog data Edit and maintain customer product submission spreadsheets Follow up on missing product weights, dimensions, specifications, and other required information Proofread product content for accuracy and consistency Digital Asset Management Request and coordinate product photography and digital assets Work with the Graphics Department to obtain completed product images Upload and organize product images, videos, and supporting digital assets Ensure the correct assets are associated with corresponding products Website & E-Commerce Support Monitor company and vendor websites for accurate product information Perform routine website and catalog audits Identify broken links, outdated information, missing content, and other issues Assist with maintaining an accurate, organized, and visually consistent online catalog Administrative & Cross-Functional Support Coordinate with Sales, Marketing, Product Management, and Graphics to gather required product information Maintain organized spreadsheets, files, and product records Assist with sales-related and departmental projects Provide additional administrative support as assigned Assist with basic company social media monitoring and posting as needed Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous e-commerce, product catalog, product data, sales support, or related experience Strong Microsoft Excel skills required Experience with Acumatica is preferred but not required Experience working with customer portals, particularly for managing and updating product or content information, preferred Experience entering and maintaining detailed product information preferred Strong written English and proofreading ability required Excellent data-entry accuracy and attention to detail Experience with e-commerce platforms or catalog management systems Manufacturing, wholesale, retail, lighting, or consumer product experience is a plus Digital asset or product image management experience preferred Ability to quickly learn and navigate new software, systems, and customer portals Strong organizational and time-management skills with the ability to handle multiple tasks efficiently APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Microsoft Excel – Strong Proficiency Required Acumatica – Experience Preferred, but not required; candidates with similar system experience may be considered Microsoft Office E-Commerce Platforms Product / Catalog Management Systems Website CMS Platforms Digital Asset Management Tools Social Media Platforms Work Schedule Contracted Hours per Week: 40 hours per VA Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 9 AM - 5 PM CST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: e-Commerce VA REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level Contracted Hours per Week: 40 hours/week per VA Daily Working Time: 9 AM-5 PM CST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 2 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-C (Strong Written English Required) REGION PREFERENCES: Philippines What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: EU/Ukraine We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Middle Legal Adviser! Requirements Bachelor’s or Master’s degree in Law; international legal competency is preferred. Minimum 2–3 years of professional experience in international corporate, financial, or IT law, ideally within blockchain technology, fintech, or digital asset markets. Practical experience in one or more of the following areas: - supporting the establishment and ongoing operation of foreign corporate entities across multiple jurisdictions; - supporting licensing projects, including MiCA, VASP, EMI, PSP, or similar licenses; - assisting with corporate and tax planning and international structuring; - drafting and revising foreign economic contracts, service agreements, NDAs, Terms of Use, Privacy Policies, and other corporate documents; - drafting license and IP agreements and supporting the preparation of GDPR documentation. Good knowledge of international law and understanding of EU regulatory frameworks, including MiCA, DORA, and AMLD5/6. Advanced level of English, particularly in legal drafting and correspondence, and native Ukrainian. Strong analytical and legal writing skills, with high attention to detail. Strong professional ethics, responsibility, and time management. Team player with a proactive, solution-oriented mindset and the ability to perform assigned tasks independently. Eagerness to learn, grow, and contribute to complex international legal projects. Would be a plus: Relevant certifications or training in AML/CFT, financial compliance, digital asset regulation, MiCA, or DORA. Experience supporting interactions with regulators, financial institutions, or payment systems such as Visa or Mastercard. Knowledge of corporate governance, cross-border tax structuring, and investment law. Background in data protection, smart contracts, or tokenization projects. Fluency in additional EU languages. Responsibilities Licensing & Regulatory Compliance: Provide legal support for obtaining MiCA and VASP licenses across multiple EU and EEA jurisdictions and onboarding new regions. Support the analysis and implementation of MiCA licensing and DORA requirements. Prepare, review, and submit filings, applications, and regulatory correspondence to authorities under the supervision of senior legal colleagues. Coordinate with local lawyers and support communication with regulators. Support license maintenance, renewals, periodic reporting, and regulatory submissions. Assist with the development and implementation of internal AML/CFT and KYC programs in line with FATF, EU AMLDs, and local legislation. Analyze regulatory requirements across jurisdictions and support the alignment of business processes and documentation with applicable requirements. Monitor legal and regulatory developments at EU and national levels and prepare summaries of their potential operational impact. Contracts, Data Protection & General Legal Support: Draft, review, and support the negotiation of commercial agreements, partnership contracts, NDAs, service agreements, Terms of Use, Privacy Policies, and other documentation. Support legal matters related to data protection and privacy, including GDPR and the UK DPA, particularly regarding KYC and financial data processing. Prepare legal research, draft legal opinions, and perform due diligence investigations of counterparties and partners. Support international expansion projects by researching legal requirements and assisting with the preparation of appropriate legal structures. Corporate Structuring & International Projects: Support the incorporation and ongoing management of companies across multiple EU, EEA, and other jurisdictions. Draft and file corporate documentation, including resolutions, powers of attorney, articles, protocols, and letters, in English for execution and legalization. Coordinate document collection, execution, notarization, legalization, and submission with internal stakeholders and external legal advisers. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity You will be joining a team at the intersection of strategic execution and executive operations. This hybrid role combines program management ownership with high-touch executive support, working closely with senior leadership to drive critical initiatives and ensure seamless day-to-day operations. What You’ll Be Doing Prepare the CEO for key meetings: Develop concise briefings and coordinate pre-read materials covering the purpose, background, key discussion points, relevant data and decisions required. Identify missing information and obtain clarification before meetings. Manage strategic meetings end-to-end: Coordinate agendas, participants, meeting sequencing and material submission deadlines. Consolidate presentations and review them for clarity, completeness, consistent messaging, formatting and obvious discrepancies before circulation. Drive post-meeting follow-through: Prepare accurate meeting notes and decision records; translate agreed outcomes into specific actions with accountable owners, deliverables and deadlines. Maintain an action tracker, follow up regularly and escalate delays or unresolved issues. Track the CEO’s priority projects: Work across functions to monitor milestones, dependencies and delivery commitments. Provide concise progress updates highlighting risks, blockers and matters requiring leadership intervention. Filter and synthesise information: Distil reports, feedback and requests into clear sk lummaries of what the CEO needs to decide or know. Prioritise by urgency and business impact, highlighting the decision required, available options and relevant context. Coordinate external engagements: Manage invitations, responses and preparation for engagements with business partners, regulators, media, investors and industry conferences. Conduct preliminary reviews of interview briefs, publicity materials and correspondence, coordinating review and approval by the relevant functions before release. Deliver proactive executive support: Manage the CEO’s calendar, travel, meeting logistics and expenses, aligning time allocation with priorities and anticipating scheduling conflicts and preparation needs. Improve CEO office workflows: Establish practical systems for briefing preparation, information management, project tracking and follow-up. Use approved AI and automation tools to improve efficiency while protecting confidential information and verifying outputs. What We Look For In You Demonstrated experience supporting senior executives and coordinating complex meetings or cross-functional initiatives in a fast-paced, international environment. Strong business judgement and prioritisation skills, with the ability to distinguish routine coordination from matters requiring the CEO’s attention. Excellent written communication and information synthesis skills; able to turn complex or fragmented inputs into concise, accurate briefings. Strong execution discipline, with a track record of translating decisions into actions, tracking commitments and escalating issues early. Confidence working with senior stakeholders, obtaining timely inputs and challenging incomplete or inconsistent information professionally. Exceptional discretion and care when handling sensitive executive, employee, customer and external stakeholder matters. Strong analytical skills and attention to detail, including the ability to interpret key data and identify gaps or inconsistencies. An AI-forward working style, using approved tools responsibly and critically reviewing outputs before use. Bachelor’s degree or equivalent relevant experience. Proficiency in Mandarin to communicate effectively with internal stakeholders across the region. Ability to travel up to 30% of the time for leadership meetings and regional site visits. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity You will be joining a team at the intersection of strategic execution and executive operations. This hybrid role combines program management ownership with high-touch executive support, working closely with senior leadership to drive critical initiatives and ensure seamless day-to-day operations. What You’ll Be Doing Prepare the CEO for key meetings: Develop concise briefings and coordinate pre-read materials covering the purpose, background, key discussion points, relevant data and decisions required. Identify missing information and obtain clarification before meetings. Manage strategic meetings end-to-end: Coordinate agendas, participants, meeting sequencing and material submission deadlines. Consolidate presentations and review them for clarity, completeness, consistent messaging, formatting and obvious discrepancies before circulation. Drive post-meeting follow-through: Prepare accurate meeting notes and decision records; translate agreed outcomes into specific actions with accountable owners, deliverables and deadlines. Maintain an action tracker, follow up regularly and escalate delays or unresolved issues. Track the CEO’s priority projects: Work across functions to monitor milestones, dependencies and delivery commitments. Provide concise progress updates highlighting risks, blockers and matters requiring leadership intervention. Filter and synthesise information: Distil reports, feedback and requests into clear sk lummaries of what the CEO needs to decide or know. Prioritise by urgency and business impact, highlighting the decision required, available options and relevant context. Coordinate external engagements: Manage invitations, responses and preparation for engagements with business partners, regulators, media, investors and industry conferences. Conduct preliminary reviews of interview briefs, publicity materials and correspondence, coordinating review and approval by the relevant functions before release. Deliver proactive executive support: Manage the CEO’s calendar, travel, meeting logistics and expenses, aligning time allocation with priorities and anticipating scheduling conflicts and preparation needs. Improve CEO office workflows: Establish practical systems for briefing preparation, information management, project tracking and follow-up. Use approved AI and automation tools to improve efficiency while protecting confidential information and verifying outputs. What We Look For In You Demonstrated experience supporting senior executives and coordinating complex meetings or cross-functional initiatives in a fast-paced, international environment. Strong business judgement and prioritisation skills, with the ability to distinguish routine coordination from matters requiring the CEO’s attention. Excellent written communication and information synthesis skills; able to turn complex or fragmented inputs into concise, accurate briefings. Strong execution discipline, with a track record of translating decisions into actions, tracking commitments and escalating issues early. Confidence working with senior stakeholders, obtaining timely inputs and challenging incomplete or inconsistent information professionally. Exceptional discretion and care when handling sensitive executive, employee, customer and external stakeholder matters. Strong analytical skills and attention to detail, including the ability to interpret key data and identify gaps or inconsistencies. An AI-forward working style, using approved tools responsibly and critically reviewing outputs before use. Bachelor’s degree or equivalent relevant experience. Proficiency in Mandarin to communicate effectively with internal stakeholders across the region. Ability to travel up to 30% of the time for leadership meetings and regional site visits. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Georgia; South Africa; Romania; Serbia; North Macedonia; Poland A hands-on Operations & Finance Manager to make a growing fashion group more profitable, better run and less dependent on its founder. $3,500-4,500/month | Full-time | Eastern Europe/South Africa We're a growing fashion group with two businesses across the US and Peru. Our clothing brand sells direct to consumers online, on Shopify with a big paid ads engine behind it, and to retailers through wholesale. Our manufacturing operation in Peru makes our own products and private-label products for other brands, and a general manager runs it day to day. Across three entities we have about 80 people: full-time employees, contractors and fractional specialists. Revenue keeps growing, but so do costs, headcount and risk, and too much of it still runs through the founder. We now need someone to own the profit and execution side of the business. The founder, CEO and growth: vision, product direction, brand, strategic relationships, new sales channels and major capital decisions. You, profit and execution: profitability analysis, cost control, cash flow, resource allocation, reporting, team accountability, operating systems, AI and automation, and leading execution across departments. Your mission: make the business a more profitable machine that doesn't depend on the founder to keep it running. We're looking for an Operations & Finance Manager who has already demonstrated ownership of operations, financial performance and cross-department execution in a physical-product business. You'll act as the founder's delegated operational authority: establishing accountability, challenging performance, resolving issues and making decisions within agreed financial and operational limits. You'll understand where the business makes money, where resources are underperforming and what needs to change, then lead those changes and measure the results. 📈 Understand and improve profitability. Analyze gross and contribution margins, inventory efficiency, labor productivity and profitability by channel, product and customer. Understand how purchasing, production, staffing, pricing and sales decisions affect profit, cash flow and working capital. Identify where money, time and capacity generate the best returns, recommend how to allocate resources and lead improvements with measurable financial results. 💰 Cut costs and protect margins. Review every expense across the group: software and subscriptions, payroll, logistics, vendors and financial services. Cut what isn't needed, renegotiate or restructure contracts and retainers, and get more from business card rewards, payment methods and transaction fees. Then set up regular expense reviews so costs stay under control. 📊 Own cash flow and financial operations. Work closely with our bookkeeper, our treasury and invoicing lead and our general manager in Peru. Make sure P&Ls, receivables and payables, reconciliations and cash-flow forecasts are accurate and on time, that payments get collected, and that cash shortfalls are spotted weeks ahead. The reports already exist. You'll understand the numbers well enough to challenge them, catch what doesn't add up and turn them into clear recommendations. 🎯 Set KPIs and hold people to them. Build clear KPIs for each department and key role, starting with the design team, our biggest cost. Agree owners, deadlines and reporting rhythms, follow up on missed commitments yourself, and keep the founder informed of the exceptions that matter. 🤖 Replace manual work with AI and automation. Audit the repetitive work across the group, then build AI agents, automated workflows and integrations that cut contractor hours and admin. Measure the time and money each one saves. 📚 Build reliable operating systems and documentation. Create clear SOPs, repeatable processes and an accessible source of truth for how the business runs. Make ownership, handovers and key information easy to find so teams can work reliably without depending on individual people. We use Notion, and you'll be expected to become productive with it quickly. 🔗 Lead operations across departments. Act as the founder's delegated operational authority across US finance, e-commerce and Peru manufacturing, working closely with the general manager. Establish clear ownership, challenge missed commitments and underperformance, resolve cross-team issues and make decisions within agreed limits. Lead improvements across vendors, supply chain and internal operations, escalating matters that require the founder's authority with a clear recommendation. 📥 Own operational matters currently handled by the founder. Take responsibility for operational correspondence, decisions and follow-ups that currently land on the founder's plate. Resolve issues directly within agreed limits, drive actions through to completion and bring the founder clear recommendations when escalation is needed. Working hours are roughly 6am-2pm New York time (midday-8pm in Eastern Europe/South Africa). Requirements To be successful in this role, you need: ✅ Proven operational leadership: you have owned cross-department execution, held teams accountable, challenged performance and made decisions, ideally in a multi-entity, founder-led or 50+ person business. You don't need a COO title, but you do need evidence of this level of ownership. ✅ Experience in a physical-product business, such as e-commerce, consumer goods, retail, wholesale or manufacturing, with a strong understanding of inventory, supply chains, margins and working capital. ✅ Strong financial analysis skills: you can interpret P&Ls, cash-flow forecasts and receivables, assess margins, inventory efficiency, labor productivity and profitability by channel, product or customer, and turn the findings into operational decisions. ✅ A proven track record with SOPs, KPIs and process improvement ✅ Hands-on AI and automation skills: you have built workflows and integrations yourself (Zapier, Make, n8n or similar), ideally AI agents too, and can show what they saved ✅ The ability to build reliable operating systems, documentation and repeatable processes, and become productive with new platforms quickly. ✅ High proactivity and sound judgment: you spot problems and propose fixes without step-by-step instructions ✅ Remote work experience, with the organization and follow-through to deliver without check-ins Brownie points for: ⭐ Fashion or apparel brand experience ⭐ Wholesale (for example Faire) or private-label experience ⭐ Notion experience ⭐ Experience acting as a founder's operational second-in-command, and the ambition to grow towards a COO role You'll enjoy this role if you like understanding how a business makes money, making decisions and leading people through operational change. You measure your work through stronger profitability, better use of resources and reliable execution. You're direct, calm under pressure and comfortable challenging performance across departments. Success looks like improving financial results, clear accountability and a business that runs without the founder handling everyday operational decisions. This role isn't the right fit if your experience is mainly calendar, inbox and travel support, or if you prefer detailed instructions and regular check-ins. Benefits What’s in it for you? 💰 $3,500-$4,500 USD per month* 💼 Full-time 🌍 Fully remote 📍 Eastern Europe or South Africa 🕐 6am-2pm New York time (midday-8pm Eastern Europe/South Africa) 📅 Minimum 20 days PTO including public holidays *Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor. This is our typical hiring process - occasionally, it may include extra steps. For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you! 🔍 How to shine • Read the role details carefully. • Submit a thoughtful, high-quality application. • Stay responsive - we’ll keep you updated at every stage. ✨ Important notes • Apply only through JobRack; please don’t contact the company directly. • We expect a respectful hiring experience - any disrespect means instant disqualification. • This is a full-time, primary role (no freelancing or second jobs). ❓ New to remote work? Check out our handy FAQ: jobrack.eu/jobseeker-faq

Location: Dubai, United Arab Emirates Role Overview A key position providing comprehensive support to the CEO across executive priorities and selected personal matters. The role requires a proactive, organised and digitally confident professional who can operate effectively in a fast-paced environment while leveraging Artificial Intelligence (AI), automation and AI-powered agents to enhance productivity, streamline workflows and improve efficiency. Beyond traditional executive assistance, the successful candidate will be expected to identify opportunities for AI implementation, build and configure AI agents , and automate repetitive tasks and multi-step workflows. Core Responsibilities Executive Support Manage the CEO’s complex calendar, meetings, priorities and schedule. Coordinate with internal and external stakeholders and ensure timely follow-up on actions and commitments. Anticipate upcoming requirements, identify conflicts and proactively resolve scheduling and coordination issues. Prepare meeting materials, briefings, correspondence and executive communications as required. Track key actions, deadlines and decisions, ensuring matters are followed through to completion. Coordinate business travel, itineraries and associated logistics. Exercise sound judgement in determining what requires the CEO’s attention and what can be resolved independently. Handle sensitive and confidential information with a high degree of discretion and accuracy. AI, Automation & AI Agent Development Build, configure and implement AI agents to support executive operations, research, scheduling, task management and administrative workflows. Develop AI-powered solutions that automate repetitive tasks, streamline processes and reduce manual intervention. Integrate AI tools with relevant business applications to improve information management, communication and workflow efficiency. Implement AI-assisted solutions for meeting preparation, minutes, action tracking, document creation, research and reporting. Identify opportunities to apply AI to everyday business challenges and translate them into practical, measurable improvements. Test, refine and maintain AI agents and automated workflows to ensure reliability, accuracy and effectiveness. Stay updated on emerging AI technologies, agent-building platforms and automation tools. Apply appropriate data privacy, security and human oversight when using AI, particularly when handling confidential information. Personal Support Provide discreet and efficient support with selected personal matters, appointments, travel and day-to-day logistics. Coordinate personal schedules, bookings, arrangements and other practical requirements. Anticipate needs and resolve routine matters independently where appropriate. Learn and consistently apply the CEO’s preferences and ways of working. Use appropriate digital tools and automation to simplify scheduling and personal administration. Maintain professional boundaries and strict confidentiality at all times. Requirements 7+ years of proven experience in an Executive Assistant, Executive Coordinator or similar role, including direct support to a CEO or other C-level executive. Hands-on experience building or configuring AI agents , beyond basic use of ChatGPT or other AI assistants. Practical understanding of AI tools, large language models (LLMs), workflow automation and application integrations. Ability to design automated workflows and connect applications using integrations, APIs, or no-code/low-code platforms. Experience coordinating with senior internal and external stakeholders such as board members, investors, owners, or high-profile clients. Mid-level English proficiency. Experience with platforms such as n8n, Make, Zapier or comparable AI and automation tools is an advantage. Prior real estate or property management experience is an advantage.

Location: Berlin Workplace: Hybrid At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.   ABOUT THE ROLE: Germany's private pension system is being rebuilt from the ground up. From 1 January 2027, the Altersvorsorgedepot (AVD) replaces the Riester-Rente as the country's state-subsidised private pension and Upvest is building the operational infrastructure that lets fintechs and banks offer it to millions of savers. Join us as a Working Student in Client Experience and you'll be there before Day 1: helping design the processes, then running them once they go live. This is a rare chance to see a regulated financial product being built from a blank page, rather than inheriting one that already works.   WHAT YOU’LL DO: - Support our clients: Our partners' support teams field questions from their end-users about subsidies, transfers and payouts. You'll help prepare clear, accurate answers and learn to translate dense regulation into language a customer can act on. - Support day-to-day AVD operations: Help run the core processes that keep the product working, e.g. contract registration with the ZfA (Zentrale Zulagenstelle für Altersvermögen), contribution management, the annual bonus application (AZ01), and payment reconciliation. You'll learn how a state-subsidised pension product actually functions behind the interface. - Help build the playbooks: As we prepare for launch, we're writing the processes from scratch. You'll help document workflows, build step-by-step guides and error catalogues, and keep them current as the rules and our systems evolve; the foundations the team will scale on. - Support error handling and reconciliation: Work through recurring error cases from the ZfA, check that payments and records match, and help spot the patterns behind repeat issues so they can be fixed at the root rather than one at a time. - Spot what should be better: You'll see every manual workaround first-hand. We want your view on what's slow, error-prone, or worth automating; and you'll have the room to say so.   WHAT YOU BRING: - Fluent German communication skills (B2/C1), along with comfortable working proficiency in English This one is a hard requirement rather than a nice-to-have: the regulation, the correspondence with the ZfA, and most of the documentation you'll work with day to day are all in German. - You're structured and genuinely precise. In this role, small details carry real consequences for someone's pension, and you're the kind of person who notices when a number doesn't add up. - You're curious about rules rather than put off by them. You're willing to read the actual regulation to understand why a process works the way it does. - You're comfortable with ambiguity. The product is brand new, so some answers don't exist yet; you'll ask good questions instead of waiting for perfect instructions. - You're confident with spreadsheets and AI tooling. Any prior exposure to financial services, operations or a regulated environment is a bonus, but not required. - You're available for a minimum of 6 months and based in Berlin.   HOW WE UPVEST IN YOU: - Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits. - Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements. - Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.   OUR VALUES: - Make it easy for others. We simplify the complex and act with the best intentions. - Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection. - Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together. - Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11702 Customer Service & Operations Coordinator Virtual Assistant Independent Contractor – CPT-11702 Customer Service & Operations Coordinator Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A California-based motorsports organization operating track-day events, racing programs, driver coaching, and private driving experiences is seeking a full-time Business Support VA to manage customer communication, event registration administration, booking follow-up, and operational coordination. The company hosts approximately 25 track events annually, serving drivers and participants who expect knowledgeable, responsive, and professional customer service. The ideal candidate will bring excellent written English, strong customer-service judgment, accurate administrative skills, and the ability to work from established policies and SOPs. The company will provide training on its specialized booking systems, event procedures, and internal workflows. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Customer Communication & Service Desk Monitor and respond to customer inquiries across Gmail, website forms, MotorsportReg, Shopify Inbox, Instagram messages, and the office phone Provide accurate responses using current event information and approved policies Review customer history and registration details before responding Maintain prompt communication during working hours and meet established response-time expectations Handle routine customer concerns professionally and offer approved alternatives Document conversations, outstanding questions, and required follow-ups Event Registration & Booking Administration Assist with MotorsportReg registration updates, waitlists, transfers, run-group requests, and track credits Process routine registration changes according to approved procedures Track outstanding payments, deposits, agreements, and booking documentation Follow up with customers regarding incomplete registration or event requirements Maintain accurate customer records and escalate exceptions requiring management approval Event & Operations Coordination Collect and organize special requests and important customer information before each event Coordinate administrative information with event managers, instructors, and operations staff Maintain garage assignments, equipment records, and other event-related tracking information Prepare and distribute approved event logistics emails and supporting documents Assist with vendor correspondence, purchasing follow-ups, and routine racing logistics administration Ensure important information reaches the appropriate internal team members before event dates Internal Coordination & Administrative Support Identify the appropriate contact for customer questions, operational requests, and exceptions Prepare concise summaries of issues requiring management approval Escalate pricing exceptions, unapproved refunds, contracts, insurance questions, and significant disputes Assist with basic QuickBooks invoicing using approved procedures Maintain organized records of completed tasks, pending approvals, and customer outcomes Provide routine updates on open customer issues and operational priorities Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Customer service or operations administration experience required Excellent written English and strong proofreading skills required Professional spoken English and confidence handling phone calls required Strong judgment, attention to detail, and administrative accuracy required Experience managing shared inboxes and online customer records required Event coordination, hospitality, logistics, or booking administration strongly preferred Experience handling customer complaints and applying written policies strongly preferred MotorsportReg, Shopify, or QuickBooks familiarity preferred Motorsport or premium customer-service experience is a plus Ability to accommodate scheduled weekend coverage during event periods required IDEAL CANDIDATE PROFILE Exceptional written communicator with a friendly, professional style Patient and composed when communicating with dissatisfied customers Highly organized and accurate with policies, dates, and financial information Proactive about follow-up and resolving routine administrative issues Comfortable managing multiple communication channels Resourceful and capable of identifying when management approval is needed Able to learn specialized event software and internal systems quickly Interested in a long-term role supporting a growing organization APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Google Workspace / Gmail / Google Sheets MotorsportReg – Client Training Provided Shopify / Shopify Inbox – Client Training Provided QuickBooks – Basic Invoice Administration Microsoft Office Internal Operations & Registration Tools – Training Provided Team Messaging & Business Phone Platforms Work Schedule Contracted Hours per Week: 40 Hours ( Additional Scheduled Hours May Be Required During Event Periods ) Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events Daily Working Time: 9:00 AM–5:00 PM PST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level Contracted Hours per Week: 40 hours/week ( Additional Scheduled Hours May Be Required During Event Periods ) Daily Working Time: 9:00 AM–5:00 PM PST Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B (Native Or Near-Native English Accent Required) REGION PREFERENCES: Offshore or Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Provo, Utah Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is " to empower our people and elevate communities ." We achieve our purpose by embodying our core values: We Are Believers We Communicate Authentically with Care We Stay The Course We Drive Performance CLASSIFICATION : Part-time, Non-Exempt COMPENSATION: $16.00 Per Hour, with the ability to earn performance bonuses BENEFITS: 401K Plan with up to 6% matching POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals. KEY DUTIES & RESPONSIBILITIES: The Part-Time Leasing Agent supports the community by providing excellent customer service at the front desk, assisting current residents, and helping with leasing activities as needed. This role is responsible for handling package intake, answering resident questions, maintaining a secure lobby environment, and supporting the leasing team during tours and application processing. The position requires strong communication skills, reliability, and a positive attitude when interacting with residents and prospects. EXPERIENCE & QUALIFICATIONS: 1-2 years of customer service and sales experience Strong communication skills Experience with Entrata Software or familiarity with PM software is a plus Ability to remain calm and collected in high-stress situations Enjoy and take pride in providing excellent service Warm, friendly demeanor Basic computer skills: typing and writing ability for correspondence, memos, etc. High School Diploma or equivalent At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

Location: Nisku, Alberta HSE Administrator Full time, Permanent Nisku, AB Work with people who treat you like friends. Imagine an office where everyone is watching out for you because they know you’re watching out for them. Our company sees construction as a team sport, so we care about each other as a team. That level of caring filters through investments in local community groups and charities because we also care about the communities we work in. Michels Canada empowers your personal and professional growth, equipping you with the tools and support needed to create impactful solutions that shape a better future for others. About us: Michels Canada is a nationally recognized general contractor specializing in energy, infrastructure, and construction. Headquartered in Nisku, Alberta, we also operate offices in British Columbia and Ontario. We are part of the Michels Family of Companies. The Michels Family of Companies is a privately owned, global construction organization with operations across North America, Australia, Singapore, and Germany, headquartered in Brownsville, Wisconsin, USA. Description: The HSE Administrator provides administrative, document control, compliance tracking, and system support to the Corporate HSE department and project operations. This role is responsible for maintaining HSE management systems and documentation, administering HSE software and compliance platforms, coordinating audits and corrective action tracking, and supporting accurate HSE data and reporting. The HSE Administrator also supports the continuous improvement of HSE processes and helps corporate and project teams maintain compliance with applicable HSE requirements. Responsibilities: Maintain accurate records and filing systems for HSE documentation originating from corporate facilities and active projects. Provide administrative support to project teams for document submission, tracking, and retention requirements. Lead corporate document control activities, including maintaining master document registers, coordinating reviews and revisions, providing formatting support, and advising on approved templates. Maintain and continuously improve the Corporate HSEQ Management System, including coordinating annual HSE Manual updates, maintaining ERP documentation, and ensuring approved policies, procedures, standards, and forms are current and accessible. Administer Corporate HSE SharePoint sites, document libraries, and HSE management systems, including WorkHub, by managing projects, organizational structures, positions, user accounts, permissions, and system updates. Provide system training, guidance, troubleshooting, and ongoing support to corporate and project personnel to promote consistent system use, accurate data entry, and effective reporting. Monitor leading indicator requirements, track compliance, issue reminders, and coordinate corrective actions arising from incident investigations, inspections, audits, and observations through to closure. Coordinate HSE documentation for internal, external, and client audits, maintain audit records, and track findings and corrective actions. Coordinate HSE compliance documentation within contractor management platforms, including ISNetworld, Avetta, and similar systems, ensuring submissions, updates, and renewals are completed on time. Collaborate with the Risk Analytics team to validate HSE performance data and support the preparation of reports, dashboards, bid submissions, client proposals, presentations, and corporate communications. Coordinate HSEQ training programs and maintain accurate training and compliance records. Provide administrative and coordination support to Corporate HSE personnel and project teams, including reporting, document preparation, data entry, meeting coordination, and records management. Conduct periodic office, shop, and yard inspections and assist with incident investigations as required. Maintain inventory of HSE promotional materials, printed resources, and Mi-Promise coins, coordinating distribution to project sites and tracking quantities. Perform other related duties as assigned. Requirements: Post-secondary education in Occupational Health and Safety, Business Administration, Document Control, or a related field, or an equivalent combination of education and experience. 3–5 years of experience in HSE administration, management systems, document control, compliance coordination, or a related role, preferably within construction, oil and gas, or a similar industrial environment. Experience administering HSE management systems, databases, and digital platforms; experience with WorkHub, SharePoint, ISNetworld, or Avetta would be considered an asset. Knowledge of HSE management systems, document control practices, audit requirements, corrective action tracking, and regulatory compliance processes. Strong organizational skills with the ability to manage multiple priorities, maintain accurate records, and meet deadlines. Proficiency in Microsoft Office applications, particularly Excel, Word, and SharePoint, with the ability to maintain data, prepare reports, and support system administration. Strong written and verbal communication skills, with the ability to provide training, guidance, and support to corporate and project personnel. Strong attention to detail and the ability to identify discrepancies, maintain data integrity, and support continuous improvement initiatives. Ability to work collaboratively with Corporate HSE, project teams, and other departments. Ability to travel to offices, shops, yards, and project sites as required. Benefits: We offer competitive total compensation, meaningful and challenging work, and an engaging and collaborative environment. For more information on our company, please visit our website at www.michelscanada.com . We thank all applicants for their interest; however, only those under consideration will be contacted. For other opportunities at Michels Canada, join us at https://www.michelscanada.com/jobs/apply/ . It is our commitment to create a diverse workforce and an inclusive culture. We are proud to be an equal opportunity employer. All applicants will be considered for employment regardless their race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by applicable laws, regulations, or ordinances. If you need assistance and /or a reasonable accommodation due to a disability during the application or the recruitment process, please send us an email to: careers@michelscanada.com . No recruitment agencies, please! **Please be aware! ** It has come to Michels Canada attention that job seekers have received false employment offers from individuals or organizations posing as Michels Canada. Please keep in mind these important tips: Michels Canada does not require payment from anyone seeking employment at any time during the recruitment and/or selection process. All recruitment email correspondence comes from email addresses displaying the correct spelling of our company name: @michelscanada.com or @michels.us. Formal offers of employment are only made once the recruitment and selection process are complete. Personal and banking information is NOT collected until you have been personally onboarded by our HR team. We do not extend any formal offers of employment or execute employment agreements through text messaging, social media, job posting websites or social chat platforms. We take this matter seriously and are continuously working with the appropriate authorities. Please remain aware of this matter, report any suspicious outreach to your local authorities, and email any concerns to hrcompliance@michelscanada.com . Please note: resumes sent to this email will not be considered; please apply directly to our current career opportunities at https://www.michelscanada.com/jobs/apply . #Canada AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: New York City DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. Our Global Trade Support team provides mission critical support for many of our proprietary and third-party trading systems as well as our proprietary middle and back-office systems.  They support a wide variety of trading teams globally who are participating in markets such as equities, fixed income and cryptoassets.  They perform technical support and engineering functions that include application support in testing and production environments, software deployment and configuration, and system monitoring. What you’ll do in this role: Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes, and proactive monitoring, with a goal of anticipating and avoiding issues before they occur, minimizing downtime and quick recovery from any incidents. Ensure maximum trading system availability to avoid missing any key trading opportunities Provide support for various trading groups’ production systems across a variety of asset classes and geographic locations deployed across a multi-platform production environment (primarily Linux with a little Windows) Develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate Troubleshoot trading system production incidents resulting from internal (proprietary software / systems) or external factors (markets, data feeds, telecommunication lines) Automate software configuration and rollout procedures to reduce manual configuration errors and strive for flawless change management Support core market connectivity and correspond with exchanges regarding trade order activity, connectivity, and other related technical support issues Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe. Help end users and developers understand core trading and back-office systems to ensure efficient and correct use of available tools. Build documentation for common procedures, troubleshooting scenarios and system architecture. Coordinate efforts with other global support teams to ensure continuity and consistency of support in a 24x7 environment What’s needed in this role: Superior troubleshooting skills and the ability to navigate issues efficiently that do not have a pre-defined runbook process Prior experience supporting high performance applications, process monitoring, and troubleshooting Prior experience supporting equities/equity options trading Prior experience working with FIX protocol and alternative exchange protocols Script development experience a plus SQL experience including queries/updates/table creation/basic database maintenance Linux & Windows platform support experience in a large-scale production environment Experience supporting electronic trading systems; prior experience at proprietary trading firm preferred Demonstrated knowledge of network communications, including use of multicast networking Must have some flexibility in work schedule to help ensure team coverage; rotating on-call coverage required B.S. in Computer Science or equivalent degree Self-motivation and intellectual curiosity;  desire to continually grow and always seek improvements in production support function High level of ownership and accountability, reliability, and strong follow through Ability to handle pressure and time constraints with composure; ability to multitask and context switch efficiently Strong organizational skills, including ability to effectively plan and prioritize Must have strong communication skills and demonstrate the ability to have clear and concise conversations, both written and verbal, with a variety of personalities Must be able to quickly apply prior context to troubleshooting and communication efforts The annual base salary range for this position is $175,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-BL1

Location: Melbourne, Florida, United States BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions. About Melbourne: Our headquarters is located in Melbourne, Florida, a vibrant city on the Space Coast where high-tech innovation meets coastal living. Here, you’ll work on dynamic, impactful projects while enjoying front-row views of rocket launches from our rooftop and quick access to some of Florida’s most beautiful beaches. Just an hour from world-class attractions like Disney World and Universal Studios, Melbourne offers the perfect balance of career growth, family life, and fun, all in a warm subtropical climate with a relaxed, suburban feel. SUMMARY: The Project Administrator provides project administration, document control, financial-processing coordination, cost and progress controls support, and project-system support to Construction and Integrated Services (C&IS) teams across the design and construction sides of integrated design-build project delivery. Working with Project Managers, project accountants, field and design teams, clients, subcontractors, and suppliers, the role maintains accurate records and workflows from project setup through closeout, coordinates communications and logistics, and provides timely cost, progress, risk, change, and performance information to support project decisions. ESSENTIAL DUTIES AND RESPONSIBILITIES: •    Establish and maintain project settings, directories, permissions, templates, logs, and document workflows in Procore and other approved systems; verify information and coordinate corrections with the responsible owner. •    Process, track, and distribute submittals, requests for information, formal correspondence, transmittals, meeting minutes and action items, project records, and closeout documentation. •    Coordinate project financial administration, including purchase orders, invoice coding, subcontractor pay applications, material and service orders, monthly billing support, and expense documentation; coordinate with Project Management and Accounting and escalate discrepancies or approval needs. •    Maintain project cost baselines and reports covering budgets, committed costs, actual costs, forecast-to-complete, projected cash flow, and cost variances; verify source data, follow approved forecasting methods, and communicate material discrepancies. •    Track change events, change orders, claims, risks, opportunities, and mitigation actions; document potential cost effects and route schedule-related matters to the Project Manager and assigned Planner/Scheduler. •    Collect and route approved milestone and progress updates from construction, procurement, design, and subcontractor teams for use in project records and reporting; do not develop, maintain, or analyze the project schedule. •    Collect, verify, and analyze field progress data; maintain applicable progress-measurement methods; and prepare required status reports, dashboards, key performance indicators, cash-flow forecasts, variance analyses, and earned value reporting. •    Coordinate assigned project-site and team logistics, including access and badging, deliveries, employee onboarding and offboarding, job-office supplies, personal protective equipment inventory support, travel, rooms, and vehicles. •    Support project startup and project execution by maintaining required checklists and templates, completing assigned Procore and other software platforms data entry, and following up with responsible team members for required information. •    Maintain document quality and integrity through administrative reviews for completeness, formatting, numbering, basic grammar, spelling, and compliance with approved filing and naming procedures. •    Coordinate with Project Managers and the Architects Engineers Project Controls Specialist (PCS) on project information, approved design schedule inputs and design review coordination, design handoffs; perform duties as a collaborative partner to the AE PCS with shared project controls and administrative workflows. •    Make routine administrative decisions within assigned authority, protect confidential and project information, and escalate exceptions, conflicting direction, financial commitments, safety or quality concerns, and decisions outside assigned authority to the responsible Project Manager or functional owner. •    Perform other related project-administration duties as assigned. EDUCATION and/or EXPERIENCE: •    Required: High school diploma or equivalent; no college degree is required. •    Required: Four or more years of relevant project-administration or comparable coordination experience in construction, architecture, engineering, design-build, or a related project environment. •    Required: Proficiency with Microsoft Office, including Outlook, Word, Excel, Teams, and PowerPoint, •    Required: Professional proficiency with Procore, Concur, and Deltek (or comparable project-management and operations management platform). •    Required: Experience preparing or consolidating meeting minutes, maintaining document-control records, and supporting invoice, billing, purchase-order, or subcontractor-payment workflows. •    Required: Working knowledge of cost control, forecasting, progress measurement, change management, variance analysis, and earned value principles. •    Required: Proficiency with project cost-control, database, spreadsheet, and reporting tools, including advanced Microsoft Excel capabilities. •    Required: Clear written and verbal communication, attention to detail, organization, and the ability to coordinate recurring deadlines with internal and external project partners. •    Preferred/Desired: Associate or bachelor's degree in business administration, construction management, accounting, or a related field. •    Preferred/Desired: Experience with project accounting, restricted-site access or badging, site logistics, and work on complex or secure design-build construction projects. PHYSICAL REQUIREMENTS: •    The work is semi-sedentary work and requires the ability to lift up to 20 pounds. •    Manual dexterity, hearing, mental acuity, typing, reaching, repetitive motion, speaking, talking, and visual acuity. •    Ability to navigate and move around the construction site, which may involve walking, climbing, and standing for extended periods on uneven surfaces. •    Ability to operate a motor vehicle. •    Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively. •    Ability to remain composed, focused, and professional while effectively managing high-pressure situations and tight deadlines •    Ability to produce clear, accurate, and legible written text, numbers, symbols, and drawings. •    Ability to learn complex tasks and remember how to complete tasks without assistance once trained. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary. This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary. EOE, including Disability/Vets

Location: Melbourne, Florida, United States BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions. About Melbourne: Our headquarters is located in Melbourne, Florida, a vibrant city on the Space Coast where high-tech innovation meets coastal living. Here, you’ll work on dynamic, impactful projects while enjoying front-row views of rocket launches from our rooftop and quick access to some of Florida’s most beautiful beaches. Just an hour from world-class attractions like Disney World and Universal Studios, Melbourne offers the perfect balance of career growth, family life, and fun, all in a warm subtropical climate with a relaxed, suburban feel. SUMMARY: The Project Administrator provides project administration, document control, financial-processing coordination, cost and progress controls support, and project-system support to Construction and Integrated Services (C&IS) teams across the design and construction sides of integrated design-build project delivery. Working with Project Managers, project accountants, field and design teams, clients, subcontractors, and suppliers, the role maintains accurate records and workflows from project setup through closeout, coordinates communications and logistics, and provides timely cost, progress, risk, change, and performance information to support project decisions. ESSENTIAL DUTIES AND RESPONSIBILITIES: •    Establish and maintain project settings, directories, permissions, templates, logs, and document workflows in Procore and other approved systems; verify information and coordinate corrections with the responsible owner. •    Process, track, and distribute submittals, requests for information, formal correspondence, transmittals, meeting minutes and action items, project records, and closeout documentation. •    Coordinate project financial administration, including purchase orders, invoice coding, subcontractor pay applications, material and service orders, monthly billing support, and expense documentation; coordinate with Project Management and Accounting and escalate discrepancies or approval needs. •    Maintain project cost baselines and reports covering budgets, committed costs, actual costs, forecast-to-complete, projected cash flow, and cost variances; verify source data, follow approved forecasting methods, and communicate material discrepancies. •    Track change events, change orders, claims, risks, opportunities, and mitigation actions; document potential cost effects and route schedule-related matters to the Project Manager and assigned Planner/Scheduler. •    Collect and route approved milestone and progress updates from construction, procurement, design, and subcontractor teams for use in project records and reporting; do not develop, maintain, or analyze the project schedule. •    Collect, verify, and analyze field progress data; maintain applicable progress-measurement methods; and prepare required status reports, dashboards, key performance indicators, cash-flow forecasts, variance analyses, and earned value reporting. •    Coordinate assigned project-site and team logistics, including access and badging, deliveries, employee onboarding and offboarding, job-office supplies, personal protective equipment inventory support, travel, rooms, and vehicles. •    Support project startup and project execution by maintaining required checklists and templates, completing assigned Procore and other software platforms data entry, and following up with responsible team members for required information. •    Maintain document quality and integrity through administrative reviews for completeness, formatting, numbering, basic grammar, spelling, and compliance with approved filing and naming procedures. •    Coordinate with Project Managers and the Architects Engineers Project Controls Specialist (PCS) on project information, approved design schedule inputs and design review coordination, design handoffs; perform duties as a collaborative partner to the AE PCS with shared project controls and administrative workflows. •    Make routine administrative decisions within assigned authority, protect confidential and project information, and escalate exceptions, conflicting direction, financial commitments, safety or quality concerns, and decisions outside assigned authority to the responsible Project Manager or functional owner. •    Perform other related project-administration duties as assigned. EDUCATION and/or EXPERIENCE: •    Required: High school diploma or equivalent; no college degree is required. •    Required: Four or more years of relevant project-administration or comparable coordination experience in construction, architecture, engineering, design-build, or a related project environment. • Required: Proficiency with Microsoft Office, including Outlook, Word, Excel, Teams, and PowerPoint, • Required: Professional proficiency with Procore, Concur, and Deltek (or comparable project-management and operations management platform) . •    Required: Experience preparing or consolidating meeting minutes, maintaining document-control records, and supporting invoice, billing, purchase-order, or subcontractor-payment workflows. • Required: Working knowledge of cost control, forecasting, progress measurement, change management, variance analysis, and earned value principles. • Required: Proficiency with project cost-control, database, spreadsheet, and reporting tools, including advanced Microsoft Excel capabilities. •    Required: Clear written and verbal communication, attention to detail, organization, and the ability to coordinate recurring deadlines with internal and external project partners. •    Preferred/Desired: Associate or bachelor's degree in business administration, construction management, accounting, or a related field. •    Preferred/Desired: Experience with project accounting, restricted-site access or badging, site logistics, and work on complex or secure design-build construction projects. PHYSICAL REQUIREMENTS: •    The work is semi-sedentary work and requires the ability to lift up to 20 pounds. •    Manual dexterity, hearing, mental acuity, typing, reaching, repetitive motion, speaking, talking, and visual acuity. •    Ability to navigate and move around the construction site, which may involve walking, climbing, and standing for extended periods on uneven surfaces. •    Ability to operate a motor vehicle. •    Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively. •    Ability to remain composed, focused, and professional while effectively managing high-pressure situations and tight deadlines •    Ability to produce clear, accurate, and legible written text, numbers, symbols, and drawings. •    Ability to learn complex tasks and remember how to complete tasks without assistance once trained. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary. This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary. EOE, including Disability/Vets

Location: Almaty, Kazakhstan Workplace: hybrid We are seeking a Business Assistant to support the Director of the inVision Foundation. The role manages the Director’s schedule, coordinates communication with employees, partners and external organizations, prepares materials for meetings and decision-making, and tracks tasks and deadlines to make sure agreed actions are completed on time. Key Responsibilities Manage the Director’s calendar: schedule meetings, appointments and business events based on priorities and deadlines. Keep the Director informed of upcoming events, important tasks and schedule changes. Coordinate the Director’s business travel, including travel and visa requests. Record the Director’s assignments, assign responsible employees and monitor deadlines. Maintain a task tracker, remind responsible employees of deadlines and update the Director on progress. Prepare regular summary reports on completed, ongoing and pending tasks that need the Director’s attention or decision. Coordinate communication between the Director, internal teams, partners and external organizations. Organize meetings, prepare agendas, record key decisions and follow up on agreed actions. Manage business correspondence in Russian and English. Prepare letters, official documents, presentations, spreadsheets and reports. Collect documents for the Director’s review and signature and make sure they are approved and signed on time. Collect and analyze information from the Foundation’s departments to support the Director’s decisions. Maintain business records and documents and ensure confidentiality. Help improve administrative processes and introduce tools that make the Director’s work more efficient. Skills, Knowledge and Expertise Education: Bachelor’s degree or above; additional training in project management, business administration or business process management Experience: 3+ years as a Business Assistant, Executive Assistant or in a similar role; hands-on experience supporting senior management; experience in international companies, foundations or non-profit organizations Knowledge and skills: Google Workspace (Docs, Sheets, Slides, Calendar, Drive) and Microsoft Office Business correspondence and preparation of documents, presentations and reports Schedule management, prioritization and deadline control Organizing meetings, taking minutes and recording decisions Digital communication and task management tools AI tools (Claude, ChatGPT and similar) Spreadsheets for reporting and data processing Languages: Russian and English (B2 or higher) Key Competencies Organization and time management Proactivity and independence: anticipates the Director’s needs without constant supervision Responsibility and meeting deadlines Communication and diplomacy Attention to detail Flexibility and ability to handle changing priorities Ability to work under pressure and multitask Confidentiality and professional ethics

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ROLE OVERVIEW Complex merchants can create complex financial crime risks. Their corporate structures, operating models and control environments may span entities, jurisdictions and teams. When concerns emerge, effective action depends on more than identifying the issue: someone must bring the right people together, agree a credible response, and keep remediation moving until it is complete. As Financial Crime Oversight & Remediation Manager, you will provide that ownership. You will coordinate targeted oversight of higher-risk or strategically important merchant relationships, helping turn concerns into clear, proportionate and evidenced plans. You will work across Compliance, Financial Crime Investigations, onboarding, commercial and operational teams, and, where appropriate, directly with merchants. Your judgement will matter: you will need to know when a proposed control or remediation is credible, when evidence is insufficient, and when an issue needs escalation. This is a hands-on role for someone who combines financial crime compliance expertise with strong delivery discipline. You will help address issues early, support defensible decisions, and give complex remediation the structure and follow-through it needs. WHAT YOU’LL DO - Own targeted remediation coordination. For complex merchant concerns, bring together the relevant internal teams, clarify the problem and desired outcomes, agree accountable owners and milestones, and maintain a practical plan through to closure. Track dependencies and slippage, challenge gaps, escalate material blockers and confirm that completion is supported by evidence. - Coordinate Compliance-imposed conditions. Track material financial-crime conditions attached to product, market or other approval decisions. Work with the relevant Compliance and business owners to confirm accountability, milestones and evidence of completion; identify slippage or gaps; challenge whether evidence demonstrates the condition has been met; and escalate overdue or inadequately evidenced actions through the agreed governance route. The relevant delivery owner remains accountable for implementing the condition. - Coordinate enhanced oversight of merchants. Support a structured watch-list approach for merchants whose risk or control environment warrants closer attention than routine, risk-tiered monitoring, but where immediate termination or a formal investigation is not necessarily the right response. Help define the oversight plan, review progress and ensure concerns do not remain unresolved or without an owner. - Assess remediation quality. Review proposed actions and evidence against the underlying financial crime concern and relevant regulatory expectations. Identify whether controls appear appropriately designed and operating, whether further evidence or testing is needed, and whether residual concerns require escalation or a change in the relationship’s risk treatment. - Engage merchants constructively. Where appropriate, work with account teams to agree clear requests, expectations and timelines with merchants. Maintain a firm, evidence-led approach while supporting a proportionate path to address weaknesses and establish whether the relationship can be sustained safely. - Lead enhanced control reviews. Design and, where appropriate, lead deeper reviews of a merchant’s AML controls during onboarding or ongoing oversight. This may include preparing agendas, conducting structured discussions with merchant stakeholders, probing key control areas, documenting findings and agreeing any required remediation. - Support reliance and outsourcing assessments. Contribute to the initial scrutiny of outsourced activities or other arrangements that depend on another party’s controls. Help establish whether reliance is justified, what evidence supports that view, and what conditions or remediation are required. - Improve the oversight approach. Capture recurring issues, lessons and delivery gaps, and help refine processes, reporting and escalation so that complex concerns receive consistent, timely and well-evidenced attention. WHAT YOU’LL BRING - Experience in financial crime compliance, AML, or a closely related risk and control role, with a sound understanding of AML control frameworks and how to assess their design and effectiveness. - Experience coordinating complex remediation, regulatory or audit actions, control reviews, investigations follow-through, or comparable cross-functional change. You can turn an ambiguous issue into a sequenced plan with clear owners, milestones and evidence of completion. - The confidence and judgement to challenge senior stakeholders and merchants constructively, distinguish a credible response from a paper commitment, and escalate when progress or evidence is inadequate. - Strong written and verbal communication, including the ability to lead structured discussions, document findings clearly and translate complex issues into practical actions. - Excellent organisation and follow-through across multiple workstreams, with a pragmatic approach to prioritisation, dependencies and changing circumstances. - A collaborative style and the resilience to work through sensitive, commercially significant issues without losing sight of the control outcome. - Experience with structured project management methods, such as Lean Six Sigma or PRINCE2, to drive organised execution across complex workstreams is a strong plus. Experience with complex merchants, payments, cryptoassets, money service businesses, correspondent or outsourced service models would be valuable. Relevant professional qualifications are welcome but are not a substitute for sound judgement and demonstrated delivery. WHY THIS ROLE You will work at the point where financial crime risk, merchant relationships and practical execution meet. The role offers meaningful ownership of issues that cut across teams and can shape whether concerns are resolved early, managed with appropriate safeguards, or escalated on a sound evidential basis. Success is visible in the quality of the decisions and the fact that agreed actions are actually completed. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Metro Manila Workplace: Hybrid The Non-Financial Risk Officer supports the Non-Financial Risk Manager in executing the Bank's Non-Financial Risk (NFR) Management Framework. Operating as part of the Second Line of Defense, the role provides analytical support for the identification, assessment, monitoring, and reporting of operational, compliance, IT, reputational, and other non-financial risks across Salmon Bank's business units. The analyst works closely with First Line of Defense (1LOD) process owners and risk officers, and contributes to materials presented to the Risk Oversight Committee (ROC) and Senior Management. KEY RESPONSIBILITIES Risk Identification & Assessment - Assist in conducting risk and control self-assessments (RCSA) for existing and new products, processes, and systems in coordination with 1LOD process owners. - Maintain and update the Bank's risk register, ensuring accuracy of risk ratings, control effectiveness assessments, and residual risk exposures. - Support the review of new product and process approvals by identifying and documenting key non-financial risks and corresponding controls prior to go-live. - Assist in conducting risk assessments for outsourcing arrangements. Monitoring & Reporting - Track and monitor key risk indicators (KRIs), operational loss events, control exceptions, and near-misses across business units. - Prepare periodic risk reports and dashboards for review by the Non-Financial Risk Manager, including materials for the Risk Oversight Committee (ROC). - Monitor action plans arising from audit findings, regulatory examinations (BSP), and self-identified risk issues; escalate overdue or unresolved items to the NFR Manager. - Support the production of trend analysis and thematic risk reporting to surface emerging risk patterns requiring management attention. Business Partnering - Serve as a risk resource for 1LOD business units, providing guidance on risk identification and control design during process changes or new initiatives. - Coordinate with business units to collect risk data, validate control documentation, and support risk awareness activities. - Participate in cross-functional working groups and project teams as the 2LOD risk representative. Documentation & Governance - Maintain risk management documentation, including risk policies, procedures, risk frameworks, and governance records. - Assist in preparing materials for risk committees and governance forums, including ROC reports, management packs, and meeting minutes. QUALIFICATIONS Education - Bachelor's degree in Business Administration, Finance, Accounting, Economics, Law, Information Technology, or a related field. Experience - Minimum 3 years of experience in risk management, internal audit, compliance, or a related function within a bank or financial institution. - Exposure to BSP regulatory requirements and the Philippine banking regulatory environment is a plus. - Experience supporting risk reporting for senior management or board-level committees is an advantage. Knowledge - Working knowledge of the BSP Manual of Regulations for Banks (MORB) and relevant BSP circulars on operational risk, IT risk, and outsourcing. - Familiarity with the Data Privacy Act of 2012 (RA 10173) and NPC issuances as they apply to banking operations. - Understanding of operational risk frameworks (e.g., RCSA, KRI, loss event management) and internal control concepts. - Basic understanding of the Three Lines of Defense model and its application in financial institutions. Skills - Strong analytical and critical thinking skills; able to identify risk themes from large data sets or process documentation. - Proficient in MS Office (Excel, Word, PowerPoint) - Strong written and verbal communication skills; able to prepare clear reports for management and committee consumption. - Detail-oriented with strong documentation habits and ability to manage multiple tasks under deadlines. - Collaborative and able to build working relationships with diverse business unit stakeholders.

Location: UK_London_Office Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages. We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people. Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location. Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries. Position Overview The Communication Administrator is a key member of the Euro Parking Collection (EPC) Customer Care Department, providing critical support across all customer and client communication channels. This role ensures the efficient handling of complex, multi-language correspondence in a highly regulated environment, supporting more than 450 issuing authorities across 15 European countries and complying with over 350 distinct business rules. This role plays a pivotal role in coordinating and managing all forms of internal and external communication across the organisation. This includes the effective handling of incoming and outgoing correspondence, translation services, and managing enquiries received via phone, email, post, and fax. The role is responsible for delivering timely, accurate, and compliant responses aligned with client group business rules, requirements, and applicable regulatory standards. Fluency in multiple languages is essential, along with a high level of attention to detail and the ability to confidently navigate multiple systems and business areas that offers various products. A thorough understanding of and adherence to General Data Protection Regulation (GDPR) requirements is fundamental to the role. The Communication Administrator will also contribute to cross-functional initiatives, support the development and maintain of Standard Operating Procedures (SOPs), and ensure the consistency and compliance of all client communications. This position demands a proactive approach, excellent organisational skills, and a collaborative mind-set to uphold communication standards across the organisation Ideal for candidates with 1–3 years of relevant experience in customer service, technical help desk roles, or administrative functions, this position offers the opportunity to develop expertise in multi-system navigation, regulatory compliance, GDPR management, and client engagement in a dynamic, international environment. Essential Responsibilities · Efficiently manage all incoming and outgoing written correspondence, ensuring accuracy, compliance with business rules, and adherence to service level agreement (SLA) deadlines. · Handle representations in multiple languages, tailored to the specific requirements of individual clients. · EPC currently is working with 450 issuing organisations following their individual business rules in 22 languages across 15 European countries. Administrator is required to understand, follow and apply up to 350 distinct business rules per client group when handling representations. · Maintain and manage individual email inboxes, ensuring timely action is taken on all communications. · Promptly escalate high-priority or sensitive matters to appropriate internal or external stakeholders. · Act as a representative of issuing authorities in formal processes, including challenges raised with independent adjudicators, by preparing and submitting accurate evidence packs in a timely manner. · Manage inbound and outbound calls in designated language(s), providing clear, professional communication aligned with business rules. · Draft and issue client-facing responses in native languages where applicable, maintaining cultural appropriateness and consistent tone. · Record accurate and detailed case notes following calls and other key contravener interactions, ensuring case histories are up to date. · Share relevant client updates with the Customer Care Manager, other key stakeholders and other team members; maintain accurate and up-to-date client records in internal systems (e.g., Vendor Cards). · Translate, edit, and proofread documents as required, ensuring linguistic accuracy and timely delivery. · Contribute to internal communication initiatives, including the development of FAQs, standard operating procedures (SOPs), public website content, response templates, and communication audits. · Collaborate with senior team members and provide feedback on opportunities for improving communication processes and internal systems. · Support the onboarding and development of new team members through the preparation of training materials, delivery of training sessions, and provision of coaching and feedback. · Contribute to various language- and system-based projects, including Enterprise (EHI), Pagatelia, Debt Collection, Hungary Domestic, and pilot schemes such as Violations – Europcar Denmark. · Ensure all communication-related tasks—routine and project-based—are completed within established deadlines and in line with organizational quality standards. Qualifications Education & Experience · Minimum High School Diploma (GCSEs or A-levels) or equivalent required. · 1–3 years of relevant work experience. · Familiarity with CRM systems useful. Languages · Excellent verbal and written communication skills in English with the ability to convey complex information clearly and professionally. · Proficiency in additional European languages—such as French, German, Dutch, Spanish, Italian or Nordic languages—are highly desirable. Skills & Competencies · Proven ability to interpret and apply complex legislation and varied client-specific business rules across multiple issuing authorities while handling representations. · Strong organizational and time management skills, with the ability to prioritize effectively and meet multiple competing deadlines. · Confident in working across a variety of internal & external systems, often switching between platforms daily to meet differing businesses entity requirements (e.g. Navision, Admin Panel, CSR, Azure, client-facing portals, and document management systems). · Proficient in Microsoft Office applications, particularly Word, Outlook, Excel, and Adobe Acrobat, with the ability to use these tools in a professional and efficient manner. · Exceptional attention to detail and a high degree of accuracy, especially in handling legal documentation or data-sensitive communications. · Excellent interpersonal and communication skills, with a collaborative team-oriented approach. · Self-driven and capable of working independently while managing individual responsibilities to a high standard. · Open to continuous improvement, with a proactive attitude toward contributing to process enhancements and participating in cross-functional feedback. Behavioral Criteria · Professional Communication & Stakeholder Service: Demonstrates clear, professional and timely communication with internal stakeholders and external vendors to ensure accurate and service-focused delivery. · Learning Agility & Technical Development: Demonstrates the ability and willingness to acquire and apply new systems knowledge, digital tools and automation technologies (including AI-supported processes) relevant to the role. · Accuracy & Accountability: Maintains high levels of attention to detail in high-volume communication workflows and takes responsibility for quality and error resolution. · Adaptability & Operational Flexibility: Responds effectively to changing priorities, workload fluctuations and evolving regulatory or client requirements to maintain service continuity. · Team Collaboration & Contribution: Works constructively within the team environment, supporting shared objectives and contributing to efficient operational delivery. · Continuous Improvement Orientation: Identifies and supports process enhancements to improve efficiency, accuracy and automation within communication and vendor workflows. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .