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Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable technology and analytics platform help individuals optimize recovery, training, and long-term health. WHOOP is seeking a Product Designer II to join the Design Systems team and help shape the systems that power consistent, high-quality experiences across WHOOP products. As an individual contributor, you'll own and drive meaningful work across the WHOOP Design System, partnering closely with design, engineering, and product teams to build scalable, accessible, and beautifully crafted solutions. You'll play a key role in defining the strategy and architecture of our next-generation design system, driving adoption across teams, and enabling designers and developers to create exceptional member experiences more efficiently. RESPONSIBILITIES: - Own and evolve key areas of the WHOOP Design System, designing and governing foundational elements including design tokens, styles, UI components, patterns, and layout templates with a high degree of craft, consistency, and attention to detail. - Help define the strategy and architecture for the next-generation WHOOP Design System, collaborating with engineering and design partners to build scalable solutions that support web, iOS, Android, and Figma while accounting for platform-specific and localization needs. - Own and maintain Design System Figma libraries, ensuring alignment with production code and established system architecture, while driving education, adoption, and effective use of the Design System across design, engineering, and product teams. - Collaborate with design leadership and cross-functional stakeholders to make informed system decisions, balancing visual quality, technical constraints, accessibility, compliance requirements, product timelines, and the needs of designers, developers, and members. - Contribute to quarterly and annual Design System roadmap planning, identifying opportunities to improve product quality and team efficiency while leveraging AI and emerging tools to accelerate workflows and streamline system development. - Champion design excellence by ensuring Design System elements meet WCAG 2.2 AA accessibility standards, sharing expertise, incorporating feedback, and helping elevate the quality and consistency of experiences across WHOOP. QUALIFICATIONS: - 3+ years of professional experience in product design, including at least 1 year of hands-on experience contributing to and governing a design system. - A portfolio demonstrating meaningful design system contributions, including examples of reusable components, system architecture, or improvements to designer, developer, and end-user experiences. - Strong visual and interaction design skills, with exceptional attention to detail and a demonstrated ability to create polished, accessible, and scalable UI solutions. - Advanced proficiency in Figma, including experience building and maintaining component libraries, variables, styles, and design system documentation. - Strong understanding of design system principles and architecture, with sufficient technical knowledge to collaborate effectively with engineering partners across web and mobile platforms. - Ability to independently drive design work from problem definition through execution, navigating ambiguity, incorporating cross-functional feedback, and balancing competing technical, accessibility, and product requirements. - Strong communication and collaboration skills, with the ability to articulate design decisions, influence stakeholders, and support the adoption of shared systems and standards. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $125,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: San Francisco; Remote; New York Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.   Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today.   We're continuing to invest in building the best platform for creators and are looking for a Staff Backend Engineer, Video Platform to help power reliable, high-quality live video experiences for creators and their communities.   This role can be based in San Francisco or New York, with three days per week in the office under our hybrid work model. Remote candidates may also be considered.   About the Team The Backend Platform team builds the foundational systems and infrastructure that power Patreon's creator platform. We own core backend services, APIs, databases, and developer tooling that help product teams ship quickly and reliably at scale. Our scope also includes live video infrastructure, enabling creators to connect with their communities through reliable, high-quality streaming across web and mobile. We're growing the team to strengthen these foundations and support Patreon's next phase of growth. About the Role As Patreon's first dedicated video engineer, you’ll shape the live video platform that connects creators with their communities. You’ll combine strong backend engineering with deep streaming expertise to build reliable, high-quality live experiences at scale. - Lead the architecture and delivery of live video systems spanning ingest, transcoding, packaging, delivery, and playback. - Build scalable backend services and APIs that power live video experiences across web and mobile. - Improve end-to-end streaming latency, video quality, and reliability across devices and network conditions. - Drive video vendor evaluation, integration, and build-versus-buy decisions, balancing capabilities, cost, scale, and long-term flexibility. - Establish observability, quality metrics, service-level objectives, and load testing practices to prepare for major creator live events. - Own production reliability through incident response, debugging, capacity planning, and lasting improvements to system resilience. - Partner with product, infrastructure, web, and mobile engineers to shape a multi-quarter video roadmap that balances creator needs with architectural health. - Mentor engineers through hands-on collaboration and design reviews, growing video expertise within the team. What you'll need - Significant experience building and operating large-scale backend systems, with demonstrated technical leadership across teams. - Experience architecting and delivering live video systems supporting large audiences, ideally 100,000+ concurrent viewers. - Deep knowledge of live streaming technologies, including HLS, low-latency HLS, and WebRTC, and the trade-offs between latency, quality, reliability, and cost. - Experience diagnosing and improving streaming behavior, including buffering, adaptive bitrate delivery, stream failures, and the impact of packet loss. - Experience delivering broadcast and playback capabilities across web, iOS, and Android in partnership with client engineering teams. - Strong foundations in distributed systems, APIs, data storage, caching, queues, and event-driven architectures. - Experience evaluating and integrating video vendors, including understanding SDK limitations, quotas, scaling constraints, and pricing models. - A strong operational mindset, with experience defining video quality metrics, running load tests, debugging production issues, and supporting on-call coverage for live systems and major events. - Experience operating cloud-native systems using technologies such as AWS and Kubernetes. - Proficiency in Python, Go, or a similar backend language, with a commitment to hands-on engineering. - Ability to explain technical trade-offs clearly, guide cross-functional decisions, and translate ambiguous needs into a technical roadmap. - Experience mentoring engineers and establishing technical standards that improve system quality and team effectiveness. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you're excited about a role but your past experience doesn't match every bullet point outlined above, we strongly encourage you to apply anyway. If you're a creator at heart, are energized by our mission, and share our company values, we'd love to hear from you. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:   - Put Creators First | They're the reason we're here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don't quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team.   Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.com   Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.   Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.   At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.   The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role's job family. The final offer will be based on candidate's experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.   Patreon reserves the right to modify or update compensation and benefits at any time.

Location: IN - Jaipur About the Role We are seeking an experienced accounting professional to support a portfolio of international legal entities across EMEA and APAC. This role will be responsible for end-to-end accounting operations, monthly close activities, financial reporting, accounts payable administration, intercompany accounting, and audit support within a multinational financial services environment. The ideal candidate will have strong experience with multi-entity accounting, month-end close processes, U.S. GAAP reporting, statutory accounting requirements, and ERP systems such as NetSuite. Key Responsibilities 1. Accounting Operations & General Ledger Management Maintain accurate books and records for multiple international legal entities. Record and reconcile accounting transactions in NetSuite in accordance with local accounting standards and Group accounting policies. Prepare and post journal entries, including: Accruals Prepayments Payroll Intercompany transactions Transfer pricing adjustments Recurring and manual journals Perform balance sheet reconciliations and supporting schedules. Manage fixed asset accounting, including capitalization, depreciation and disposals. Maintain and reconcile intercompany balances. Support implementation of accounting processes, controls, and new entity setups. Assist with cash accounting and bank reconciliations. Ensure accuracy and completeness of the general ledger. 2. Accounts Payable Administration Process supplier invoices through Coupa and other approved procurement systems. Verify coding, approvals, and supporting documentation. Follow up with business stakeholders on invoice approvals and outstanding exceptions. Review AP aging and assist with issue resolution. Support vendor onboarding and master data maintenance. Prepare supporting schedules for payment processing. 3. Financial Reporting & Month-End Close Execute monthly, quarterly, and annual close activities. Prepare management accounts for multiple legal entities. Support dual-ledger reporting requirements, including: U.S. GAAP / Group reporting Local statutory reporting Prepare: Income statements Balance sheets Cash flow statements Perform variance analysis against budget and prior periods. Investigate unusual trends and prepare management commentary. Support preparation of reporting packages for management review. 4. Audit & Compliance Support Prepare audit schedules and supporting documentation. Coordinate with external auditors and respond to information requests. Assist in resolution of audit findings and technical accounting matters. Prepare PBC (Prepared By Client) schedules and reconciliations. Support annual statutory audits and interim reviews. 5. Intercompany and Global Entity Support Support accounting activities for international entities across: Malta Hong Kong Singapore Japan Australia United Kingdom Abu Dhabi (UAE) Experience working with multinational organizations operating across multiple jurisdictions is highly desirable. Required Qualifications Chartered Accountant (CA), CPA, ACCA, or equivalent professional qualification preferred. 5-8 years of progressive accounting experience for Senior Accountant level. 8-12 years of experience for Accounting Manager level. Experience supporting multinational entities and multi-currency environments. Strong understanding of: General ledger accounting Month-end close Financial reporting Fixed assets Intercompany accounting Audit support Technical Skills Required experience with: NetSuite ERP Coupa FloQast Advanced Microsoft Excel Pivot Tables XLOOKUP Power Query Complex reconciliations Microsoft 365 Suite Preferred: U.S. GAAP reporting Multi-book accounting Financial services industry experience SOX/internal controls environment Key Competencies Strong analytical and problem-solving skills. High attention to detail and accuracy. Ability to manage multiple entities and competing deadlines. Excellent stakeholder management skills. Strong written and verbal communication. Ability to work independently in a fast-paced global environment. Continuous improvement mindset. Success Measures The successful candidate will consistently deliver: Accurate monthly close completion. Timely financial reporting packages. Fully reconciled balance sheet accounts. Clean audit support documentation. Timely processing of AP transactions. Accurate intercompany reconciliations. Compliance with Group accounting policies and reporting deadlines. We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday). For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Global Account Operations Manager San Mateo, CA / Hybrid Global Account Operations (GAO) is the central hub for third-party account management at Sony Interactive Entertainment. GAO works across the Global Account Management (GAM) organization, one of the largest partner account teams in the industry. It sets how the team operates: the programs, processes, governance and business rhythm that help account managers deliver for PlayStation and our partners around the world. We are looking for a Global Account Operations Manager to report to the Head of Global Account Operations. You will lead strategic programs and projects across GAM, starting with a redesign of several core programs, and processes. The right person is a structured problem solver who can take complex processes involving many stakeholders and simplify them into scalable operating models with clear outcomes. You will work closely with GAM leaders and cross-functional partners in every region. You will also create executive-quality materials that shape decisions at the most senior levels of the organization. Key Responsibilities: Lead strategic programs and projects for the GAM team through every stage: scoping, planning, delivery, measurement and continuous improvement. Drive the redesign of core GAM programs. Assess current processes, find the gaps, and build simpler, scalable solutions that improve outcomes for the team and our partners. Own and evolve key operating mechanisms, including executive partner engagements, new title launch tracking, and adoption of key PlayStation initiatives across third-party partners. Structure ambiguous problems, form hypotheses, and build clear, data-backed recommendations for senior leadership. Create polished, executive-ready presentations, briefings and updates that turn complex information into clear narratives, insights and decisions. Analyze data from multiple sources to track program performance, spot trends and risks, and inform priorities. Build and maintain dashboards, reporting standards and metrics that give leadership clear visibility into team-wide engagements and progress. Support the GAM Rhythm of Business, including account planning, joint business reviews, forecasting and annual planning cycles. Represent the GAM team across SIE, working cross-functionally with finance, legal and other internal teams to align on priorities, resolve issues and move partner initiatives forward. Manage timelines, dependencies and risks across multiple workstreams at once, and act early to keep programs on track. Look for ways to improve how the team works, its tools and its efficiency, including practical uses of AI and automation. Qualifications: 5+ years of experience in management consulting, strategy and operations, business operations, program management, or a related field. Proven ability to structure complex problems and turn them into clear, actionable recommendations. Exceptional executive communication skills, with a high bar for written materials, presentation design and storytelling. Strong analytical skills and comfort using data, dashboards and metrics to generate insights. Advanced proficiency in PowerPoint and Excel. A track record of building or redesigning processes so they become simpler, more scalable and measurably more effective. Ability to manage competing priorities and multiple stakeholders in a fast-paced, ambiguous environment, with a high degree of ownership. Strong stakeholder management skills, including influencing senior leaders and working with globally distributed teams. A solution-oriented builder mindset, intellectual curiosity, and eagerness to take on stretch challenges. Bachelor's degree in Business, Economics, Engineering or a related field, or equivalent relevant experience. Preferred Experience: Experience at a management consulting firm, or in a strategy, business operations or program role at a leading technology or platform company. Experience working in or supporting partner-facing, account management or commercial organizations. Interest in gaming, media or entertainment. #LI-SV1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $125,800 — $188,600 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco; New York Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Director of Platform Engineering to support our mission. This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model. About the Team We’re looking for a Director of Platform Engineering to lead the teams responsible for the core infrastructure and platform services that power Patreon’s product and ecosystem. This role is ideal for a senior engineering leader who has: - Scaled a consumer, UGC, or marketplace platform to millions of users - Led infrastructure and/or platform teams supporting product engineering at scale - Operated in environments with high availability, bursty traffic, and complex distributed systems You’ll partner closely with Product, Security, Data, and Product Engineering leaders to ensure Patreon’s platform is reliable, scalable, and developer-friendly. About the Role - Lead and grow multiple Platform & Infrastructure Engineering teams, including backend services, APIs, developer platforms, reliability foundations and AI enablement - Own the technical strategy and roadmap for scaling Patreon’s platform as usage, content, and integrations grow - Drive platform initiatives across: - Core backend services & APIs - Service reliability, availability, and performance - Platform scalability and capacity planning - Internal developer tooling and productivity - Partner with product engineering teams to enable faster feature delivery while maintaining platform stability - Establish strong operational excellence (on-call, incident response, SLAs, SLOs) - Hire, develop, and mentor senior engineering managers and technical leaders - Communicate clearly with executives and cross-functional partners about risks, tradeoffs, and platform investments About You Required: - 10+ years of engineering experience with 5+ years in engineering management - Experience leading platform, infrastructure, or foundational backend teams - Proven track record scaling a consumer product, UGC platform, or marketplace to millions of users - Strong background in distributed systems, APIs, and service-oriented architectures - Experience operating production systems with high availability and performance requirements Preferred: - Background in developer platforms, internal tooling, or platform abstractions - Familiarity with cloud infrastructure (AWS/GCP), data pipelines, and event-driven systems - Experience leading through major architectural transitions or scale inflection points About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: Limassol, Cyprus Spotware is looking for a Legal Adviser / Compliance Specialist to join our Legal Department and support legal and compliance matters across an expanding group operating in fintech and financial services. This role combines commercial legal work with hands-on compliance support. You will work on contracts, corporate matters, counterparty due diligence, data protection, ICT, and regulatory requirements, supporting businesses across technology and brokerage activities in the EU and other jurisdictions. Requirements A degree in Law. Relevant legal experience at a mid-level, typically 3-5 years, gained in-house or within a law firm. Practical experience drafting and reviewing commercial agreements. Hands-on experience with compliance, KYC/AML and counterparty due diligence. Working knowledge of GDPR and practical experience applying it in a commercial or regulated environment. Experience researching regulatory requirements and applying them to business situations. Strong written and spoken English, including the ability to draft clear legal documents and communicate advice effectively. Ability to independently manage routine legal and compliance matters, prioritise competing requests and recognise when escalation is needed. Strong attention to detail, sound judgement and a practical approach to resolving issues. Experience in fintech, financial services, brokerage or a technology business serving financial institutions. Responsibilities Draft, review and negotiate commercial agreements, including service, technology, licensing, SaaS, supplier and partnership and data processing agreements. Support the review of ICT and outsourcing arrangements, and assist with related documentation for regulated group entities and financial-institution clients. Provide day-to-day legal advice to internal teams, identifying risks and proposing practical solutions. Support corporate matters across group entities, including corporate records, resolutions and coordination with external corporate service providers. Conduct KYC/AML and counterparty due diligence, including ownership structure reviews, beneficial ownership verification and sanctions screening, escalating concerns where appropriate. Research legal and regulatory requirements relevant to the group’s activities and help translate findings into practical actions. Assist with licensing matters, regulatory requests and the preparation of supporting documents in coordination with senior colleagues, relevant compliance teams and external advisers. Draft and update internal policies, procedures and compliance documentation. Support the integration of new group entities by reviewing existing agreements, corporate documentation and compliance processes, and helping align them with group standards. Coordinate with external legal advisers and track ongoing matters, deadlines and required follow-up. Nice to have Familiarity with the regulatory environment for Cyprus or EU investment firms. Experience supporting multiple legal entities or businesses operating across jurisdictions. Exposure to licensing applications, regulatory submissions or communications with regulators. Experience supporting acquisitions, legal due diligence or post-acquisition integration. A relevant AML or compliance qualification. Benefits Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Lead Investor Relations team member at GitLab, you'll help rebuild our investor relations (IR) processes and shape how we communicate GitLab's strategy and performance to the public markets. Working closely with our VP of Finance Strategy & Operations, Chief Financial Officer (CFO), and executive team, you'll be a senior individual contributor with broad ownership of investor communications and relationships. You'll connect insights from across the business to explain our technical products, evolving business models, and long-term investment thesis. What You’ll Do Lead key workstreams of the quarterly earnings process, including messaging, scripts, questions and answers, data collection and synthesis, and conference call preparation; build repeatable processes with Finance, Legal, and executive leadership. Gather insights from research and development, Product, Sales, and other business leaders to explain GitLab's strategy, technical products, and business model transitions in investor communications and board materials. Own relationships with sell-side analysts and the investment community, monitor analyst models and consensus against our forecast, and flag gaps or risks to the head of IR and CFO. Prepare the Chief Executive Officer (CEO), CFO, and other executives for investor meetings, conferences, and roadshows; lead investor calls independently when executives aren't available, explaining how GitLab's business works and answering investor questions. Analyze peer and competitor earnings, Securities and Exchange Commission (SEC) filings, and investor days; maintain benchmarking analyses and deliver quantitative and qualitative insights for executive and board discussions. Track GitLab's shareholder base and recommend investor targeting strategies to expand and maintain key ownership positions. Draft and review earnings decks, shareholder letters, fact sheets, and IR website content; partner with Finance, Legal, Communications, and Strategy to keep messaging consistent, accurate, and compliant with disclosure requirements, including Regulation Fair Disclosure (Regulation FD). Plan and deliver Investor Day with the head of IR to communicate GitLab's long-term story, alongside investor outreach, non-deal roadshows, and corporate access events. What You’ll Bring Experience evaluating software businesses from a buy-side or sell-side investment perspective, gained through investing, equity research, investor relations, or a related field. Financial modeling, valuation, and quantitative analysis skills, with the ability to identify the business drivers that shape investor expectations. Experience producing or analyzing earnings materials and investor presentations, and explaining technical software products, evolving business models, and financial performance clearly in writing and conversation. You can work directly with senior executives and offer an informed point of view. Working knowledge of SEC reporting, Regulation FD, and public company disclosure practices. Proficiency with presentation and spreadsheet tools, experience with IR and market data platforms, and experience using artificial intelligence (AI) to improve workflows or a willingness to develop that capability. The ability to work independently and manage competing priorities in an all-remote, asynchronous-first environment, with an approach that reflects GitLab's values, especially transparency and efficiency. Nice to have: prior experience building an internal IR function. About the team GitLab’s Investor Relations team drives the strategy and long-term market positioning of GitLab in the public financial markets. We are a small team, so each member has broad ownership and visibility across all aspects of IR. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Almaty, Kazakhstan Workplace: remote We are seeking a Project Coordinator (AI think tank initiative) to coordinate a comprehensive project assessing the impact of artificial intelligence on the labor market and key economic sectors of Cyprus. The project spans the entire lifecycle: from multidisciplinary research and data collection to building a unified predictive model, executing a public campaign and deploying B2G and B2C digital products. The implementation horizon is 2025–2030, starting in Cyprus with subsequent international expansion to other markets. Key Responsibilities Coordinate five research tracks: occupation mapping and AI substitution risk studies (ESCO, MOT, OECD), national statistics analysis (CYSTAT, Eurostat), expert scenario modeling, academic validation and AI agent deployment. Engage with the Expert Advisory Board, bringing together top analysts, economists, political scientists, NGO leaders, academic partners and Cypriot government stakeholders. Organize the preparation of analytical deliverables, including the publication of a White Paper, and hold roundtables and workshops with stakeholders and government ministries. Support communication and PR/GR initiatives, special projects with HR platforms, public awareness campaigns and digital preventive qualification services. Assist in the development and rollout of tech solutions: a decision-support dashboard monitoring unemployment risks for government bodies and a mobile career navigator app for citizens. Oversee the pilot phase in 1–2 economic sectors in Cyprus, integrating the predictive model into state structures and preparing for international scalability. Skills, Knowledge and Expertise Experience: Proven experience coordinating or managing multidisciplinary, product or research projects in B2G, B2C, data analytics or AI Knowledge and skills: Labor market research methodologies Open data analysis Practical AI applications Structuring and maintaining project documentation Languages: English (Advanced, C1). Key Competencies: Communication with stakeholders at all levels, including government ministries, academic institutions, international organizations and expert communities Exceptional organization and ability to manage multiple parallel work streams Structured approach to project management and documentation.

Location: Almaty, Kazakhstan Workplace: hybrid We are seeking an Arts & Culture Producer to lead inVision’s art activations: public installations, exhibitions, live events and cultural partnerships that carry our initiatives’ messages to a mass audience. The role sits in the Media, Art and Narrative Domain, inVision’s in-house marketing, content and storytelling engine, which turns each initiative’s mission into campaign strategy, content, art and distribution that change how people think and act across the Global South. Together with each initiative, the role decides where art is the strongest tool, takes every activation from first idea to the moment the audience meets the work and designs it to travel beyond the room through press, social, out-of-home and the inDrive app, with impact goals set before launch. It also builds the network of artists, venues and cultural partners that lets inVision repeat and grow this work. Key Responsibilities Build the art activations approach across the initiatives: where art adds the most value, which formats to use, and how it fits each comms plan and budget. Deliver activations end to end: artist selection, commissioning, production, logistics, installation and on-site delivery. Hire and manage contractors (fabricators, AV and build teams) and hold them to a high standard of finish. Manage budgets, timelines, suppliers and venues for every activation. Plan earned media and content from the start, so each activation reaches press, social and out-of-home. Agree impact goals before launch, then work with Project Managers and research partners to show how the work shifted the audience. Build and steward a network of artists, galleries, cultural institutions, festivals, local partners and funders. Protect brand, dignity and careful imagery on sensitive subjects, check every venue and partner before committing, and secure artists’ rights to film, photograph and use the work across inVision’s channels. Skills, Knowledge and Expertise Education: A background in art, design, architecture, film, live events or media production is an advantage. Experience: 7+ years producing complex projects from idea to delivery (art, live events, exhibitions, media production or similar), running the production yourself. International or cross-country project experience is an advantage. People management: Strong experience leading external contractors, suppliers and artists is required. Knowledge and skills: End-to-end production management: budgets, timelines, suppliers, venues, logistics and installation Briefing, negotiating with and managing contractors and suppliers Artist commissioning, contracts, rights and consents Campaign planning: how channels, audiences and earned media work Setting impact goals and working with research partners to measure results Languages: English (Advanced, C1) Key Competencies Ownership: sees what needs doing and drives it to the end without waiting to be asked High standards of execution and attention to detail Strategic thinking: connects each idea to the initiative’s goals and makes the case to stakeholders Stakeholder management across initiatives and countries Cultural sensitivity, and real care for mission and social impact

Location: Almaty, Kazakhstan Workplace: hybrid We are seeking a Volunteer Coordinator to own the operational side of the volunteer programmes that connect inDrive employees with inVision projects and inDrive’s own initiatives. The role collects volunteering opportunities in one place, processes applications, matches volunteers with opportunities and supports them through participation. It is key to making employee volunteering visible and measurable for inDrive and inVision leadership. Key Responsibilities Act as the single point of contact between inDrive employees, inVision projects and inDrive teams. Collect volunteering opportunities from inVision projects and inDrive teams and keep the catalogue on TeamMate and the inVision website up to date. Draft and maintain guidelines and procedures of the volunteer programme. Process volunteer applications and match volunteers with opportunities, including matching inDrive mentors with inVision U students. Run the operational side of the student mentoring programme: questionnaires, briefings, guides and rules, follow-up of mentor-student pairs. Administer the volunteering platform: registrations, event creation, participation tracking, dashboards. Run volunteer recognition: merchandise, TeamMate badges, records of individual contributions. Collect cases of joint inVision-inDrive activities (for example, programmes in inDrive summer camps) and support linked formats such as workation at the festival. Track participation, volunteer hours and reach; prepare reports for the line manager and leadership. Collect stories and photos for internal channels. Skills, Knowledge and Expertise Requirements: Education: Bachelor’s degree Experience: 3–5 years in corporate volunteering, CSR, community or employee engagement, or programme coordination Languages: English (Upper-Intermediate) Key Competencies: High independence Communication with employees, project teams and partners Organisation and relationship building

Location: Almaty, Kazakhstan Workplace: hybrid We are seeking a Payroll lead to own the financial side of payroll across all inVision companies, turning HR data into accurate payroll calculations, a reliable budget and clear insights for leadership. The role combines payroll budgeting and financial modeling with hands-on payroll execution, tax management across jurisdictions and close cooperation with HR, accounting and external payroll providers. It is critical to keeping payroll costs transparent, compliant and under control as the organization grows. Key Responsibilities 1. Payroll Planning and Budgeting Build the payroll budgeting process (salaries, bonuses, contributions) across all inVision companies. Create and maintain a strategic, automated payroll financial model in Google Sheets. Prepare the payroll budget for the financial period and update it based on data provided by HR. Calculate the full cost of positions: monthly gross, employer taxes and contributions, annual bonus, currency. Check each position against the payroll limit. Prepare the payroll budget and submit it for approval to the CFO and the Director. 2. Payroll Tax Burden Maintain and update tax conditions for key inVision jurisdictions: tax and social contribution rates, caps, thresholds and payment deadlines (together with local advisors). Calculate employer and employee tax burden for each jurisdiction for the payroll budget and position costing. Monitor changes in tax legislation, assess their impact on the payroll budget and update the financial model on time. Plan payroll tax and social contribution payments in the budget in line with payment deadlines. Analyze payroll tax risks. 3. Financial Control Enter changes provided by HR into the financial model and keep the data up to date. Check new positions and changes against the payroll budget and limits. 4. Monthly Payroll Cycle Calculate salaries, taxes and contributions in Kazakhstan based on HR documents and events (hiring, terminations, vacations, sick leave, timesheets). Calculate payments to other individuals in Kazakhstan (civil-law contracts, student payments). Calculate and pay taxes and contributions for employees and individuals in Kazakhstan. Prepare and submit tax and contribution reports in Kazakhstan. In other jurisdictions, review and control them together with local advisors. Prepare payment registers and organize salary payments. Prepare accounting entries and reconcile payroll with the general ledger monthly. Calculate final settlements on termination based on HR data. 5. Financial Assessment of Compensation Changes Calculate the payroll budget impact of compensation changes (raises, indexations, transfers) approved and provided by HR. Assess requests that exceed department limits for review by the CFO and the Director. Calculate the bonus pool, book accruals and process bonus payments based on HR data. Reallocate payroll limits between departments and legal entities within the approved budget. 6. Control and Analytics Run plan-vs-actual analysis and rolling forecasts for payroll. Prepare management analysis and payroll reports for leadership. 7. Methodology and Development Develop and maintain policies and control procedures for the financial part of the payroll process. Work with HR, accounting, banks, external payroll providers and auditors on financial payroll matters. Take part in automation and ERP system development for payroll. Skills, Knowledge and Expertise Requirements Degree in Economics or Finance. Certifications in payroll, taxation or accounting are a plus. At least 4–5 years of experience in payroll, tax and contribution calculations and/or payroll budget planning. Experience in other jurisdictions is a plus. Experience coordinating external payroll providers and cross-functional processes (HR, accounting, finance). Strong knowledge of labor and tax legislation related to payroll, taxes and social contributions (Kazakhstan is required; other jurisdictions where we operate are a plus). Experience building financial models and budgets. Experience with the full payroll cycle in Kazakhstan: calculation, reporting to social funds, payments, accounting entries and reconciliation. Experience with payroll, HR and accounting/ERP systems (1C:ZUP or similar) and master data management. Advanced Excel / Google Sheets skills (pivot tables, models, formulas) and financial analysis skills. English at C1 level or higher. Key Competencies Attention to detail and accuracy. Error-free work with large volumes of calculations and personal data. Confidentiality and ethics. Strict confidentiality of employee compensation information. Analytical thinking. Ability to explain variances and turn numbers into insights for leadership. Cross-functional communication. Constructive work with HR, department heads and the CFO; ability to defend budget limits with clear arguments. Ownership and meeting deadlines. Strict adherence to payroll calendar and tax reporting deadlines. Flexibility and adaptability in a fast-changing environment. Ability to respond quickly to shifting project priorities and reflect changes in payroll records.

Location: Limassol, Cyprus Workplace: hybrid Senior Applied Researcher will own well-defined marketplace efficiency problems end-to-end, from problem formalisation through modelling, deployment, and production monitoring. You will operate independently on complex problem areas, make explicit trade-offs between competing objectives, and partner closely with engineering to deliver robust, scalable solutions. Key Responsibilities Conduct in-depth market research and analyze trends to identify opportunities for marketplace growth and optimization Develop and refine metrics, dashboards, and KPIs to monitor market performance and guide strategic decisions Generate and validate hypotheses to address key market challenges, presenting insights and actionable recommendations to stakeholders Investigate anomalies and deviations in key metrics, identifying root causes and proposing solutions Build predictive models and advanced analytics frameworks to forecast market trends and inform resource allocation Skills, Knowledge and Expertise 4–7 years of industry experience in data analytics, data science, applied research, or PhD + 2–4 years post-PhD in industry End-to-end ownership of individual marketplace models, policies, or decision mechanisms Strong judgment in trading off model fidelity, latency, robustness, and business impact Proven ability to move from abstract problem formulation to production-grade decision logic Hands-on experience collaborating with engineering teams on deployment, iteration, and monitoring Demonstrated ability to reason about system behavior under uncertainty, delayed feedback, and partial observability Modeling supply-demand dynamics as stochastic, partially observed, feedback-driven systems; formalizing unit economics, service quality, and LTV as state variables and objectives Design and analysis of experiments under interference, spillovers, feedback loops, and adaptive policies (e.g., switchbacks, clustered interventions) Practical experience with DiD, panel methods, synthetic control, double-robust estimators, and causal ML approaches in production settings Ability to distinguish short-term experimental uplift from long-run equilibrium shifts and cumulative feedback effects using time-series and dynamic causal methods. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from EUR 70 700 gross Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite We are looking for a Operations Specialist – Mexico is responsible for supporting the efficient day-to-day operations of the Mexico office and contributing to regional Operations activities across LATAM. The role ensures smooth office functioning by coordinating facilities management, vendor relationships, procurement, invoice processing, documentation, asset management, logistics, and employee support. The Specialist also assists with internal events, business visits, and operational projects, while maintaining accurate records, following internal procedures, and ensuring timely resolution of office, facility, and office-related issues. Working closely with the Operations Business Partner (BP), OPS Manger the broader Operations team, local employees, regional stakeholders, and external suppliers, the Operations Specialist helps maintain a safe, organized, and productive workplace. The role requires a proactive, service-oriented, and process-driven approach, with a strong focus on accuracy, accountability, cross-functional collaboration, and continuous improvement. Knowledge of occupational Health and Safety (H&S) requirements and support in implementing relevant office safety procedures are also expected. Key Responsibilities Ensure the smooth daily functioning of the Mexico office, including workspace readiness, office supplies, snacks, meeting rooms, access management, and general facility needs. Coordinate maintenance, cleaning, repairs, and other facility-related services, ensuring timely resolution of operational issues. Manage office access keys and coordinate access arrangements for employees, visitors, and HQ guests. Monitor office conditions and support the implementation of Health and Safety requirements, internal policies, and workplace standards. Coordinate with local suppliers and service providers to ensure timely delivery of goods and services. Support supplier sourcing, quotation collection, price comparisons, onboarding, and partnership discussions. Manage the administrative flow of invoices, purchase requests, accounting approvals, and payment follow-ups in accordance with internal procedures. Maintain an up-to-date vendor database and monitor service quality, contractual obligations, and payment statuses. Support virtual office and coworking arrangements, including subscriptions, utilities, and related payments. Create, organize, update, and archive physical and digital documentation in accordance with internal standards. Maintain accurate office databases, asset inventories, budget trackers, supplier records, and operational task lists. Support correspondence management, including receiving, scanning, distributing, sending, and archiving documents. Prepare reports, spreadsheets, forms, presentations, dashboards, and visual summaries to support operational planning, budget monitoring, and management updates. Support monitoring of the Mexico Operations budget, tracking expenses, invoices, payment statuses, and budget utilization. Assist with invoice submissions, accounting approvals, accrual confirmations, and financial documentation. Maintain accurate and up-to-date expense trackers and supporting records, identifying discrepancies or potential delays and escalating them when necessary. Follow established procurement, payment, and budget control procedures to support cost efficiency and financial transparency. Welcome new employees, visitors, and HQ guests, providing the necessary information, access, and office support. Coordinate the distribution of office materials, recruitment-related supplies, and other resources required by employees and internal teams. Manage snack inventory and replenishment, ensuring availability and appropriate distribution. Respond to employee requests related to office facilities, equipment, access, and general operational needs. Contribute to creating a welcoming, safe, and productive work environment that supports employee satisfaction and efficiency. Assist in planning and executing internal events, Operations Summits, management visits, team activities, and other office-related initiatives. Coordinate procurement, supplier arrangements, materials, workspace preparation, and logistical requirements for events. Support travel and logistics for key operational projects when required. Contribute to office improvement projects, workplace initiatives, and regional Operations activities, ensuring timely execution of assigned tasks. Collaborate with Operations colleagues and stakeholders across Mexico, Brazil, Peru, Colombia, the USA, and other relevant locations. Provide backup support during team members’ absences, helping ensure continuity of invoice processing, documentation, asset management, and other time-sensitive tasks. Share regular updates on task progress, outstanding requests, potential risks, and operational blockers with the Operations BP and relevant stakeholders. Skills, Knowledge & Expertise Fluency in both English and Spanish, with the ability to communicate effectively with local and international stakeholders. Strong organizational, time-management, and multitasking skills, with the ability to prioritize competing requests and meet deadlines. High attention to detail and accuracy in managing financial records, documentation, equipment databases, and operational reports. Strong ownership and accountability, with the ability to work independently, follow through on tasks, and escalate issues proactively. Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, and strong working knowledge of Google Workspace. Experience preparing spreadsheets, trackers, reports, dashboards, and professional presentations; knowledge of Canva is an advantage. Good communication and stakeholder management skills, including experience coordinating with suppliers and internal teams. A process-oriented mindset, with the ability to follow SOPs, identify inefficiencies, and recommend practical improvements. A proactive, service-oriented, and solution-focused attitude, with flexibility to adapt to changing operational priorities. Ability to handle equipment , company assets and office materials when required. Basic knowledge of workplace Health and Safety practices and willingness to support the implementation of relevant procedures. Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite The Quality Assurance Group Lead combines advanced quality assurance expertise with people management, mentoring, and quality control — ensuring the consistency, accuracy, and effectiveness of quality evaluations within an assigned region, workflow, or operational scope. This role sits between QA Specialist and QA Manager, leading a team of 5–7 QA Specialists within inDrive's CS Operational Excellence department, and reports directly to the QA Manager. Key Responsibilities Lead a team of 5–7 QA Specialists within the assigned scope Distribute and prioritize workload across the team Coach, mentor, and develop QA Specialist competencies Monitor individual and team performance against quality KPIs Conduct regular 1:1s, team meetings, and performance reviews Conduct quality audits and second-level reviews of QA Specialist evaluations Ensure consistent application of quality governance frameworks and evaluation standards Act as the escalation point for complex quality-related questions and methodology disputes Lead calibration sessions to align monitoring results across the team Resolve disagreements related to monitoring results or evaluation methodology Identify trends, recurring mistakes, and systemic quality issues within the assigned scope Prepare quality insights, summaries, and action plans for stakeholders Support the implementation of new QA methodologies, monitoring scenarios, and process updates Participate in QA automation and process-improvement initiatives Provide data-driven recommendations to QA management based on monitoring results Skills, Knowledge & Expertise 3+ years of experience in Customer Support, Quality Assurance, or Operational Excellence Proven experience in quality monitoring, evaluations, and calibration processes Experience coaching, mentoring, or formally coordinating the work of others Experience working in multi-team or multi-vendor (BPO) environments — preferred Strong knowledge of quality frameworks, monitoring methodologies, and calibration standards Excellent analytical skills with the ability to identify trends and systemic patterns Strong written and verbal communication skills; ability to present findings clearly Demonstrated ability to collaborate across functions and levels of the organization Proficiency with QA platforms, dashboards, reporting tools, and performance analytics systems Ability to manage competing priorities and work effectively in a fast-paced environment Bilingual proficiency in Spanish and English (spoken and written) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We're looking for a Senior FP&A Specialist to act as a finance partner to our business units and support decision-making across the company. In this role, you'll work directly with department heads on their budgets, projects and performance. You'll consolidate the company budget from department inputs, manage the monthly forecasting process, build long-term financial models with a five-year horizon, and calculate the economics and KPIs of department projects. You'll also track variances between plan and actuals, prepare management reports and presentations on financial performance, and participate in the automation of the planning process. Key Responsibilities Act as the finance business partner for a group of departments across the full cycle of their initiatives — from early idea, to budget approval, to post-launch review Join department planning discussions and business reviews as the finance voice in the room, and translate their roadmaps and operational plans into financial outcomes Challenge business assumptions and cost drivers, and propose alternatives when the numbers do not support the plan Give departments the financial context and trade-off analysis they need to prioritize between competing initiatives Own the annual budget for your departments: collect and challenge department inputs, consolidate them into the company budget, and ensure the data is accurate and complete Run the monthly forecasting process: update the outlook for actuals and flag deltas to the full-year plan early Build and maintain long-term financial models with a five-year forecast horizon, including scenario and sensitivity analysis Prepare business cases for department projects — unit economics, ROI, payback and break-even Define and calculate the financial KPIs of department projects, and track delivered performance against the original business case Explain variances between plan and actuals in business terms, and what they mean for the full year Prepare management reporting and financial performance presentations for leadership reviews, and own the numbers in them Reconcile financial data across sources for consistency and accuracy Automate the budgeting process and build self-serve reporting so departments can track their own budgets between planning cycles Skills, Knowledge & Expertise Bachelor's degree in Finance, Economics, Accounting, or related field Proven experience as an FP&A Specialist, Finance Business Partner, or in a similar role, including direct partnering with non-finance departments and not only preparing reports Strong understanding of budgeting, financial forecasting, and variance analysis Experience building long-term financial models and project business cases, and confident use of financial modeling and reporting tools Excellent analytical skills and attention to detail Proactive approach: you identify issues early and come with proposed solutions Ability to hold a position in a discussion with a non-finance stakeholder and support it with analysis Experience using AI tools to build reports and dashboards and to increase personal productivity Experience with budgeting software and ERP systems is a plus; hands-on experience with Workday Adaptive Planning is a strong advantage Strong organizational and time management skills Proficiency in Microsoft Office, particularly Excel and PowerPoint (Google Sheets, Google Presentation) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 48 300 EUR gross Final benefits may vary depending on the location.

Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Company Deliveroo is a multi-award winning, international food business and one of the most successful recent technology companies to come out of the UK.  We are on a mission to transform the way customers eat, just as Airbnb has for travel and Amazon has for e-commerce. Our aim is to bring great food to customers as fast as possible and in less than 30 minutes. Whether you want Pad Thai in the evening, a salad at lunch or forgot some key grocery items, we’ve got it covered. The Team The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant and retail partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. The Sales team is the start of our funnel, consisting of inbound and outbound teams for all of Deliveroo’s EU markets (UK, Ireland, France, Italy and Belgium), across the restaurant, grocery and retail verticals. The Role As a Sales Operations Manager you will oversee and develop high-performing operational teams while designing and delivering long-term strategic frameworks to enhance commercial performance. As an Operations Manager, you will work closely with the function leads to ensure the operation is both efficient and high performing. You will strive for excellence by understanding stakeholder requirements and support on delivering operational initiatives that drive performance. Based in Manchester, 3 days a week onsite. Core Responsibilities Operational Leadership Guide daily activities across operational functions, ensuring quality and quantity of sales volume, adherence to performance targets, and seamless cross-team collaboration Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in delivering the right partner outcomes Coach, mentor, and develop team members, cultivating an inclusive and accountable environment focused on continuous improvement. Strategic Planning Define and translate medium to long-term strategies into actionable business plans that drive commercial objectives—such as revenue growth, profitability, and efficiency. Monitor KPIs and financial metrics, using insights to adjust processes, manage risk, and support strategic decision-making and effective planning processes Collaborate with senior leadership to align commercial strategy with operational capabilities and resource allocation Stakeholder Engagement & Communication Drive transformation and continuous improvement initiatives, integrating new technologies and operational models that support commercial targets. Communicate strategic plans, performance trends, and operational insights to executive teams, commercial partners, and frontline staff What You’ll Be Doing Supporting the day-to-day Contact Centre operations ensuring the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives Designing and implementing new strategic initiatives across the centre ensuring cross functional alignment and coaching teams to embed new ways of working. Delivering the operational strategy for the EU hub, ensuring local programs are executed efficiently including but not limited to implementation of product launches, identifying skill gaps, creating and implementing local incentives that drive performance. Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in acquiring new partners Partnering with the central teams to build robust plans that support driving change in the hub; through better engagement, improved efficiencies or increased capabilities. Acting as a mentor and senior lead to junior Team Leads. Collaborate with Learning and Development to ensure content of training materials and programmes is of maximum value to staff The Candidate This is a fast-paced role which will require an individual that can balance a number of competing priorities whilst remaining focused on core performance indicators. The candidate will be passionate about delivering initiatives that drive performance across the operation and will be someone who is innovative in their approach. The successful candidate will have a keen eye for detail and will be someone who has strong stakeholder management skills. The required skills include: Good organisational skills with the ability to balance multiple priorities in a live operational environment Strong written and verbal communication skills Proven ability to lead and deliver complex plans against deadlines ensuring a clear prioritisation model is implemented Strong eye to detail with proven ability to think outside of the box in order to create long term solutions A self-starter; proactive & always thinking of what the next step needs to be in order to future proof Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome The desired experiences include: Minimum 3 years of experience in function that is focused on driving performance improvements Minimum 5 years in people leadership roles Experience working within Contact Centre environments Experience within high velocity sales management role, able to gain insight from the ear test as well as through data and feedback Why Deliveroo? Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Panama LANGUAGE :  Spanish Interpreter As a remote interpreter, you play a significant role in facilitating communication between Spanish and English speakers.  The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Spanish Minimum 2 years of interpretation experience preferred but not required. Excellent listening, retention, and note-taking skills to maintain a high level of accuracy. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Technical Requirements: Computer or Laptop Windows 10 or higher USB Wired headset Steady wired internet connection Additional information: Full-time shifts available Remote position, interpreter works from his/her home office Ongoing training and competency opportunities Monthly payments Per-minute rate **Based on your location, language testing, background check and/or drug screen may be required*

Location: Majuro, Marshall Islands LANGUAGE : Chuukese Interpreter As a remote interpreter, you play a significant role in facilitating communication between CHUUKESE and English speakers.  The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and CHUUKESE Minimum 1-year interpretation experience preferred Excellent listening, retention and note taking skills to maintain a high level of accuracy. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Requirements: Proficiency/Bilingual/Native level of English and target language Computer or Laptop Windows 10 or higher USB Wired headset Steady wired internet connection Additional information: Remote position, interpreter works from his/her home office Ongoing training and competency opportunities Monthly payments Hourly rate **Based on your location, language testing, background check and/or drug screen may be required**