Вакансии

Ведение и развитие аккаунтов агентства в соцсетях (Instagram, VK, Telegram и др.).

Location: Remote - Americas Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: As a Customer Success Manager at Alpaca, you are the front line in our pursuit of enabling financial markets access for everyone on the planet. You'll work with our partners (customers) from contract signature through renewal, ensuring they have a positive experience leading to successful outcomes. Reporting to the Director, Success, this role supports Alpaca's B2B brokerage and crypto offerings, helping customers launch and scale US securities and crypto trading applications worldwide. We're looking for someone who brings hands-on experience in the brokerage, crypto exchange, or trading-platform industry and understands the unique operational, regulatory, and technical challenges of supporting customers in financial markets. Things You Get To Do: Act as the primary contact for B2B/enterprise customers, accountable for building and maintaining strong relationships with key contacts throughout the customer lifecycle Ensure customer satisfaction, retention, and success Manage escalations, internally and externally, with a focus on customer empathy Maintain regular contact with customers to understand their business priorities, monitor their progress toward achieving key results, and continually identify and mitigate risks (relationship, commercial, etc.) Work with partners to accurately forecast growth and identify and monitor progress toward shared goals Drive adoption of Alpaca features (new and existing) among our Live Partners Identify and disseminate best practices and pitfalls Represent the partner internally across multiple groups, including Marketing, Product, and Operations Maintain positive relationships, internally and externally, to drive overall success and overcome obstacles Provide internal communication and reporting on overall account status, health, and risk Develop a success strategy for ensuring customer success Identify areas and consider solutions for improvement and optimization within Alpaca Deliver QBRs and executive reports that align customer goals with platform outcomes Serve as a trusted advisor to customers’ leadership teams, aligning Alpaca capabilities with their go-to-market strategy Own the full customer lifecycle post-signature, including onboarding, activation, expansion, and renewal Collaborate cross-functionally with Product, Sales, and our Broker-Dealer to leverage process understanding, champion partner needs, and influence roadmap priorities Perform ad-hoc duties and responsibilities as assigned Who You Are (Must-Haves): 4–6 years of experience in a customer success role managing customer relationships Direct professional experience working at a brokerage, broker-dealer, crypto exchange, or trading platform Hands-on understanding of brokerage or crypto trading operations, including customer onboarding, account funding, trading workflows, and the operational or compliance challenges associated with financial markets Comfortable working US hours (ET) in a remote setup Understanding of and experience with key technology concepts, such as SaaS and APIs FinTech experience, especially within the broker-dealer business Experience working with both large and small companies A dedicated interest in Alpaca's mission to enable financial services access to everyone on the planet Ability to work remotely and independently and to self-manage time and obligations Flexibility to jump in where and when needed to help drive Alpaca's growth Desire to learn Ability to manage customer relationships across companies of various sizes A team player who thrives on ownership, transparency, and being relentlessly partner-first. We move fast, support each other, and aim to grow together. Who You Might Be (Nice-to-Haves): Experience supporting B2B brokerage-as-a-service, embedded investing, or trading API platforms Familiarity with US securities brokerage infrastructure, including clearing, custody, settlement, and broker-dealer compliance. Experience supporting API integrations or technical onboarding for trading applications. Experience working with international B2B clients or fintech partners launching financial products across multiple markets. Experience managing institutional trading customers or strategic fintech partnerships. Startup mindset suited to a fast-paced, high-growth environment. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: Chicago As a Customer Enablement Manager, you will help enterprise customers turn Asana into an effective way of working across their organization. You will own a portfolio of customers, providing a variety of enablement activities, including discovery, workflow consultation, strategic enablement, and scalable education, to accelerate adoption and deliver measurable business outcomes. You will partner closely with Customer Success, Sales, and Services to understand customer priorities, identify barriers to adoption, and recommend enablement strategies that help teams adopt new workflows and AI-enabled ways of working. Through strong facilitation, product expertise, and customer insight, you will help customers realize greater value from Asana while contributing to retention and expansion. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Trusted Advisory: Develop a deep understanding of Asana, customer business priorities, and how teams work today. Use discovery and product expertise to recommend workflows and enablement approaches that improve adoption, efficiency, and ways of working. Strategic Enablement Initiatives: Independently manage time-bound customer engagements within your portfolio of customers, from discovery and planning through delivery and follow-through. Partner with CSMs and account teams to connect enablement activities to clear customer objectives and adoption outcomes. Scaled Training: Facilitate workflow consultations, workshops, customer programs, and scalable learning experiences for audiences ranging from end users to champions and business leaders. Tailor the approach based on customer needs rather than relying on one-size-fits-all training. Metrics/KRs: Use customer engagement, adoption, and efficacy signals to assess whether enablement is creating meaningful behavior change. Adjust your approach based on data and contribute insights that help improve CEM programs and playbooks. Customer partnerships: Identify opportunities to strengthen adoption, expand use cases, and address risks. Proactively share relevant customer insights and potential growth opportunities with CSMs and account teams. Support workflow and AI transformation: Help customers adopt new ways of working, including AI-enabled workflows, by translating capabilities into practical use cases and behavior change across teams. About you 4+ years of experience in customer enablement, customer success, consulting, implementation, learning and development, or a related customer-facing role, ideally within SaaS. Experience leading customer engagements that combine discovery, consultation, facilitation, and enablement to drive adoption or behavior change. Strong project and portfolio management skills, with the ability to independently manage multiple customer engagements, competing priorities, and stakeholders. Excellent facilitation and communication skills, with the ability to engage audiences ranging from end users and champions to senior business stakeholders. Strong problem-solving and consultative skills; you are comfortable asking thoughtful questions, synthesizing customer needs, and recommending a path forward rather than simply responding to requests. Commercial awareness and an understanding of how adoption, customer value, retention, and expansion are connected. Strong product and technical curiosity, with an interest in helping organizations adopt new workflows, technology, and AI-enabled ways of working. Collaborative and proactive, with the ability to work effectively across Customer Success, Sales, Services, Support, and other teams. Comfortable operating in a fast-moving environment, taking ownership of ambiguous problems, and continuously improving how you work. Customer-centered and outcomes-oriented, with a strong desire to understand whether your work is creating measurable impact. Collaborative teammate who actively shares learnings, contributes to playbooks and best practices, and helps improve how the broader CEM team operates. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value, which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $120,000-136,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Mistral is looking for a Customer Success Manager to manage enterprise customers, drive adoption, and support renewals.

Location: Cairo, Egypt Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Join us in Cairo as a Senior Client Solutions Manager and own campaign execution and success for the top agencies and brands in the region. You will work closely with the Client Partner team to deliver a first-class service, educating clients on the evolution of X and its paid media solutions. This is a paid media, social advertising, and account management role for someone who enjoys campaign optimization, client consulting, and turning data into results. You will ensure the successful design and delivery of all assigned campaign strategies, including original content, custom-built, high-impact, and targeted media. What You Will Do Act as a consultant to clients on how to succeed on the paid media platform, helping them meet their business goals and desired KPIs efficiently. Lead optimization efforts, improve campaign set-up, monitor performance, and advise on the necessary optimization steps. Work closely with internal and external stakeholders to shape strategies that help clients scale their business on the platform. Build strong relationships with agencies and advertisers. Plan and host educational sessions with campaign managers at agency level and with clients. Take accountability for product adoption across agency teams and strategic clients, with the aim of increasing STR. Act as the technical expert on products, and relay updates and strategies to stakeholders in a clear, concise way. Identify upselling opportunities to generate incremental revenue. Liaise with internal teams to troubleshoot and resolve client campaign queries. Curate and conduct business reviews. Align with Client Partners on pod strategy and the tactical plan each quarter. Work with Client Partners on pre-sales and post-sales opportunities, including deck preparation. Develop your own expertise to become a performance specialist who executes campaigns effectively. What We Are Looking For 3-5 years of media experience. Hands-on experience with paid media campaign management, data analysis, and campaign optimization. Strong time management and project management skills. A proactive attitude. High flexibility and the ability to thrive in a fast-paced environment. Strong attention to detail. Experience creating and presenting decks to clients. Salesforce experience is an advantage. Why Join Aleph Impact: Own campaign success for leading agencies and brands, and directly influence how clients grow on a fast-evolving paid media platform. Growth: Build your path toward performance expert, with exposure to pre-sales, strategy, and business reviews alongside Client Partners. Team culture: Work in a collaborative, international, and inclusive team where your ideas and expertise are valued. Market context: Egypt is one of the region’s most active advertising hubs, with agencies and brands investing heavily in digital and social media. Flexibility: A hybrid work model that supports your work-life balance. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Dhaka, Bangladesh Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Join our growing team in Dhaka as a Senior Client Solutions Manager, driving success for Google’s advertising business in Bangladesh. This is a digital advertising account management and campaign management role for someone who turns strategy into impact, data into insights, and relationships into long-term partnerships. You will work closely with the Client Partner and Brand Strategy teams to design and deliver high-impact digital campaigns, helping some of Bangladesh’s top agencies and brands get the most from Google Ads. What You’ll Do Partner with the sales team to identify strategic opportunities and drive business growth across key accounts. Serve as the main point of contact for clients, managing campaign execution, performance tracking, and reporting. Deliver actionable insights through quantitative and qualitative analysis of campaign results, including budget, creative, ROI, and KPIs. Optimize account performance to increase client investment and deliver measurable business outcomes. Ensure a first-class client experience, maintaining service-level excellence and operational efficiency. Educate clients and agencies on Google Ads solutions, new product features, and industry best practices. Collaborate cross-functionally with internal teams to build and implement creative, high-impact campaign strategies. Support the team in identifying and developing innovative ad solutions that align with client goals. Manage relationships with key agencies and brand partners, fostering trust, growth, and partnership. Provide data-driven recommendations and feedback to improve campaign effectiveness and inform product development. Maintain accurate campaign documentation, asset tracking, and reporting workflows. What We Are Looking For 3+ years of experience in client solutions, account management, or digital campaign management. Bachelor’s degree in Marketing, Advertising, Business, or Technology. Deep understanding of the digital advertising ecosystem and a passion for the Google Ads platform. Strong analytical and problem-solving skills, with a love of finding insights in data. Exceptional communication and relationship-building skills with clients and internal teams. Detail-oriented, highly organized, and able to thrive in a fast-paced environment. A proactive, collaborative mindset with the ability to handle multiple priorities. Fluency in English and Bangla, both written and spoken. What Will Make Us Really Love You You are naturally curious and enjoy learning about new digital trends and technologies. You are a problem-solver at heart, always finding smart and creative ways to make things work better. You care deeply about client success and go the extra mile to build meaningful relationships. You are collaborative, humble, and kind, and make everyone around you feel valued and supported. You bring positive energy to every situation and inspire others with a can-do attitude. You are not afraid to take ownership, share ideas, and challenge the status quo. Why Join Aleph Impact: Be part of an exclusive Google partner network, driving digital transformation across Bangladesh and delivering measurable results for leading agencies and brands. Growth: Work in a culture that values learning, creativity, and personal growth, with room to deepen your analytics and client strategy skills. Team culture: Collaborate with talented, global teams who share your passion for digital innovation, in an environment where your voice is heard and your contributions matter. Autonomy: Enjoy the freedom to take initiative, share ideas, and make an impact every day. Market context: Bangladesh’s digital economy and e-commerce sector are expanding quickly, creating growing demand for data-driven advertising expertise. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Cairo, Egypt Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Join us in Cairo as a Client Solutions Manager and become the architect of our client partnerships. This is a consultative account management and digital advertising role for someone who enjoys client consulting, campaign strategy, performance marketing, and turning business objectives into measurable results. You will be the primary point of contact for a portfolio of high-potential advertisers, translating their goals into powerful advertising strategies that make the most of our platform partners, all backed by Aleph’s global capabilities. You are the quarterback who helps clients achieve their goals and find new avenues for growth. What You’ll Do Develop strategic partnerships: Go beyond day-to-day management to build and nurture long-term client relationships. Act as a trusted consultant and embed yourself in your clients’ businesses. Deliver data-driven insights: Lead client education, conduct regular business reviews (QBRs), and present performance analysis that tells a story and provides clear, actionable recommendations. Orchestrate flawless execution: Oversee the entire campaign lifecycle, from strategic planning and onboarding to execution and reporting. Proactively troubleshoot issues to ensure flawless delivery and exceptional performance. Identify and drive growth: Proactively analyze campaign data, market trends, and client performance to identify and pursue opportunities for upselling, cross-selling, and contract renewals. Be the voice of the client: Work seamlessly with internal Sales, Analytics, and Creative teams, and with our platform partners, so that client feedback informs our strategies and product offerings. What We Are Looking For A Bachelor’s degree or equivalent practical experience. Native or full professional fluency in Arabic, alongside excellent communication and presentation skills in English. A strong analytical mindset and a passion for solving problems with data. Genuine curiosity about the digital advertising industry and an appetite for learning. A proactive, “doer” attitude, with the ability to manage multiple tasks in a fast-paced environment. What Will Make Us Really Love You 2+ years of experience in account management, performance marketing, or a client-facing role in the digital advertising industry. Hands-on experience managing and setting up awareness campaigns on digital advertising platforms. Experience with performance-driven campaigns on major digital advertising platforms (for example Meta, Google, or TikTok) is a plus. Experience presenting to and negotiating with senior-level stakeholders. Experience with Mobile Measurement Partners (MMPs), CRM platforms, and/or e-commerce analytics. A proven track record of meeting and exceeding revenue or retention targets. An entrepreneurial spirit and a passion for building things in a fast-paced, dynamic environment. Why Join Aleph Impact: Own a portfolio of high-potential advertisers and directly shape their growth, backed by Aleph’s global capabilities. Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising. Team culture: Work in a dynamic, multicultural team within an international company, with the freedom to grow and create regardless of your position. Market context: Egypt has one of the largest and fastest-growing digital audiences in the region, with rising advertiser demand across social and mobile platforms. Flexibility: A hybrid work model that supports your work-life balance. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Cairo, Egypt Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Are you a digital marketing professional with paid search experience and a strong technical background? Join Aleph’s Multiplatform (MPL) team as a Senior Client Solutions Manager and play a pivotal role in driving campaign success for top brands. You will lead client relationships, shape multiplatform paid search and media buying strategies across Microsoft, Google, and Amazon advertising platforms, and grow your career in a fast-paced, international environment. What You’ll Do Client relationship management: Build, nurture, and expand relationships with Arabic-speaking clients, understanding their business objectives and ensuring campaign success. Multiplatform campaign strategy and execution: Lead the development and execution of advanced advertising strategies across Microsoft, Google, Amazon, and other paid search and digital platforms, drawing on your media buying expertise. Performance analysis: Monitor and analyze campaign performance across platforms, and provide actionable insights and recommendations to maximize ROI. Collaboration: Partner with sales, creative, and technical teams to ensure seamless campaign execution and client satisfaction. Innovation and market knowledge: Stay ahead of industry trends, emerging technologies, and competitor activity, and bring strategic ideas that improve client performance. What We Are Looking For 3-5+ years of experience in account management or client solutions, managing strategic client relationships. Hands-on experience with paid search platforms (Microsoft, Google, Amazon) and a strong understanding of digital media buying across multiple platforms. A Bachelor’s degree or higher, preferably in Business, Economics, Social Sciences, or a related field. Proficiency in online advertising, analytics, and social media platforms. A strong understanding of digital trends, markets, and advertising opportunities. A positive, proactive attitude and a drive to exceed expectations. Detail-oriented and structured, with the ability to manage multiple complex projects. Advanced Excel skills and an analytical mindset. Excellent communication skills in Arabic and English, both internally and externally. Strong leadership, time management, and organizational skills. What Will Make Us Really Love You You combine senior-level paid search and media buying expertise with exceptional client relationship skills. You are proactive and strategic, and you guide and support more junior colleagues. You are coachable and resilient, and you thrive on learning and growth. You communicate with clients in a positive, approachable, and engaging way. You are a proven top performer with experience managing high-impact campaigns. Why Join Aleph Impact: Lead high-profile campaigns and make a tangible difference to client success across Microsoft, Google, and Amazon advertising platforms. Growth: Access cutting-edge workshops and training to stay ahead in digital advertising, with a path to deepen your leadership skills. Team culture: Work in a dynamic, multicultural team across global markets, with the freedom to innovate, grow, and create. Market context: Egypt has a large and fast-growing digital audience, with rising advertiser demand for search and e-commerce advertising. Flexibility: A hybrid work model that supports your work-life balance. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🌟 THE CUSTOMER SUCCESS MANAGEMENT TEAM AT ALAN As Customer Success Managers, we partner with our most strategic customers to maximize their Alan experience through seamless onboarding and high-touch support, driving product adoption, satisfaction, and long-term loyalty 🤝 We achieve this by deeply understanding customer needs, delivering exceptional onboarding experiences, and providing proactive product education to HR teams and employees. This role requires you to build strong relationships with key stakeholders while delivering clear, effective product education and change management support. We're looking for someone with outstanding communication skills and proven experience in B2B customer education, digital solution evangelization, and leading transformation initiatives in complex environments. 🤝 CORE RESPONSIBILITIES - Drive customer loyalty - Build and maintain strong relationships with key stakeholders - Champion a customer-centric approach to help clients maximize Alan's value - Proactively identify and address satisfaction concern - Turn our best customers into Alan ambassadors and generate opportunities of acquisition - Build customer engagement and adoption: - Lead complex onboarding processes for large customers, acting as project manager for lengthy transitions while ensuring effective, impactful, and empathetic change management - Develop deep understanding of Alan's product value proposition and create customized action plans aligned with customers needs and Alan's objectives - Deliver engaging product education through tailored and large-scale approaches (such as webinars) to drive employee and HR team adoption - Track and present adoption metrics to stakeholders - Identify and execute out-of-the-box initiatives to engage Alan customers - Scale the practice: - Contribute to CSM playbook development - Become a subject matter expert within the team - Drive product evolution: - Act as the voice of the customer to Marketing and Product teams - Influence product and service improvements based on customer feedback 🧑‍💻 PROFILES & SKILLS Professional experience: - 5 years proven track record in customer success or enterprise account management - Strong background in B2B digital companies, specifically working with HR teams on adoption and engagement challenges - Experience leading complex, cross-functional projects across Product, Sales, Engineering, and Data teams - SaaS, Insurance, or Consulting industry experience valuable Core skills - Demonstrated ability to influence and engage stakeholders at all levels, including C-suite - Excellence in written and verbal communication (French and English required) - Network building: capability to identify and engage key influencers - Active listening skills and genuine empathy in stakeholder interactions - Creative thinking for developing innovative engagement strategies - Structured approach to project management and execution (from onboarding to engagement) - Deep customer-centric mindset with proven ability to deliver tailored solutions - Strategic problem-solving: ability to structure challenges and identify effective solutions - Analytical skills for data-driven decision making and reporting - AI tool proficiency For this opportunity, we're looking for someone in either Paris, Bordeaux, Lyon or Marseille. We are aiming to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity. 🙌   PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Paris, or sponsored co-working hubs for a hybrid setup in Bordeaux, Lyon or Marseille. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your  time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) - Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Remote, Japan Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re seeking a Technical Account Manager (TAM) to be the primary technical partner for our Team & customers after the sale, helping them adopt, operate, and get long-term value from Supabase. At Supabase, TAMs are the technical owners of their assigned accounts, working closely with our most valuable customers to: - Understand each customer’s architecture, use cases, constraints, and goals. - Validate deployments and guide customers through onboarding and early success. - Proactively surface risks and optimization opportunities before they become incidents. - Coordinate internal teams on complex escalations and drive root cause analysis. - Align Supabase capabilities with the customer’s roadmap. Successful TAMs are proactive, technically credible, and customer-first. TAM is a relationship, not a response channel: you’ll act as an extension of your customers’ teams and advocate on their behalf within Supabase. You’ll be joining our Success team, where you will be expected to lead and innovate around the following areas of responsibility: Technical Ownership & Onboarding Act as the technical owner for your assigned accounts, documenting environments, mapping dependencies, and tracking technical risks. Validate architecture and deployment plans after the sale, guide initial configuration and best practices, and make sure customers understand platform capabilities and limitations. Help customers reach early success milestones to shorten time to value and reduce early friction. Proactive Technical Guidance Regularly review customer environments and usage patterns to identify scalability, performance, reliability, security, and compliance risks and opportunities. Plan upgrades and lifecycle events, and run architecture reviews for upcoming initiatives, including capacity and growth planning, feature readiness, and early identification of technical blockers. Escalation & Collaboration Coordinate across Support and Engineering on complex or high-impact issues. TAMs are not frontline support, but provide the context, prioritization, and follow-through that drive resolution, root cause analysis, and preventative action. Serve as the voice of the customer to Engineering and Product, sharing specific, reproducible feedback on recurring pain points and taking part in beta and early access programs. Partner with Sales and Customer Success on account health and retention, with technical input on renewals, expansions, and evaluations, and early flags on risks to satisfaction. PREFERRED EXPERIENCE 6+ years of relevant work experience in engineering, SRE, technical consulting, or similar, including operating production systems under real constraints. Strong technical depth across database internals, scalability, security posture, and infrastructure tradeoffs. You understand a customer’s architecture as well as they do, without escalating every question. A proactive mindset: you spot risks and optimization opportunities before the customer does, and you treat your accounts like a personal portfolio. Sound escalation judgment: you know when to escalate, when to resolve internally, and how to communicate clearly under pressure without creating noise. Very strong communication skills. TAMs explain complex issues to non-technical executives and root causes to senior engineers, often in the same day. Awareness of how TAM performance shows up in retention and NRR, including surfacing expansion signals and renewal risks early. Experience working in async or globally distributed teams. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role The Community Programs team creates the spaces, programs, and opportunities that help our community thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for Tailscale. In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our Community Projects program. You'll focus on creating meaningful opportunities for community members to connect, contribute, share their expertise, and be recognized for the work they do. Whether that's helping an Insider find their next speaking opportunity, bringing Tailscale staff into conversations on Discord, or showcasing an exciting community-built project, you'll help turn community participation into lasting relationships and advocacy. You'll work closely with teams across Tailscale, including Developer Relations, Product, Engineering, Marketing, and Support, to connect community members with the right people, resources, and opportunities. We're looking for someone who genuinely enjoys working with people, understands what makes communities thrive, and can turn ideas into thoughtful, well-run programs. You don't need to be deeply technical, but you should be curious about technology and excited to learn from the people building with it. Key Responsibilities Insiders Advocacy Program Own the strategy, day-to-day operations, engagement, and ongoing growth of the Tailscale Insiders advocacy program. Build and maintain meaningful relationships with Insiders, understanding their interests, expertise, motivations, and how they want to participate in the Tailscale community. Develop recurring engagement opportunities that help Insiders connect with one another and with teams across Tailscale. Identify opportunities for Insiders to contribute through speaking engagements, technical content, community events, product feedback, testing, and other initiatives. Partner with internal teams to create clear pathways for Insiders to participate in company initiatives, ensuring opportunities are relevant and mutually beneficial. Identify and nurture emerging advocates across the Tailscale community, creating pathways for deeper participation and potential involvement in the Insiders program. Own the recruitment, onboarding, recognition, and ongoing engagement of Insiders, ensuring participants feel valued, supported, and connected. Gather feedback from program members and continuously improve the Insider experience. Track program participation, contributions, engagement, and outcomes to understand and communicate the impact of the program. Digital Communities: Discord & Reddit Own the strategy, day-to-day engagement, and overall community experience across Tailscale's Discord and Reddit communities, fostering welcoming, active, and inclusive spaces. Develop and execute engagement initiatives, including community events, AMAs, discussions, and member spotlights that encourage participation and connection. Partner with teams across Tailscale to bring staff into community conversations and create opportunities for meaningful engagement. Partner with Product, Marketing, and Developer Relations to plan and lead Discord and Reddit engagement around product launches, announcements, and key company initiatives. Own day-to-day community moderation, including enforcing guidelines, managing moderation tools and bots, coordinating volunteer moderators, and escalating sensitive issues to appropriate internal teams. Identify opportunities to improve community engagement, structures, and experiences based on member feedback and participation. Recognize and celebrate active members and contributors, creating opportunities for deeper involvement and advocacy. Monitor community conversations, feedback, and engagement metrics to identify emerging themes, share actionable insights with internal teams, and inform community strategy, product decisions, and program improvements. Community Projects Own the strategy, operations, and continued growth of Tailscale's Community Projects program, recognizing and amplifying projects built by our community. Develop and maintain a clear, repeatable process for discovering, submitting, reviewing, tracking, and showcasing community projects. Build relationships with project creators, understanding what they've built, their motivations, and how Tailscale can support and recognize their work. Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and community showcases. Create opportunities for project creators to share their work through community events, presentations, blog posts, videos, and other channels. Identify projects that demonstrate creative or emerging uses of Tailscale and help surface those examples to relevant internal teams. Develop thoughtful ways to recognize and reward contributors, ensuring builders receive visibility and credit for their work. Track program activity, project contributions, and outcomes to help demonstrate how community projects support advocacy, learning, and broader awareness of Tailscale as a platform. What We Are Looking For 3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles. Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement. Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams. Experience managing and moderating online communities, including community guidelines, moderation tools, and maintaining healthy, inclusive environments. Strong written and verbal communication skills, with the ability to engage authentically and collaborate across teams. Excellent organizational and program management skills, with the ability to manage multiple priorities, work independently, and navigate ambiguity. Strong understanding of community engagement and advocacy, with the ability to identify opportunities, recognize contributors, and turn feedback into meaningful improvements. Genuine curiosity about technology and an eagerness to learn about Tailscale's products and community. Nice to Have Experience managing advocacy, ambassador, champion, or contributor recognition programs. Hands-on experience managing Discord, Reddit, or similar community platforms, including moderation bots and automation tools. Experience working with developers, open source, infrastructure, networking, security, or other technology-focused communities. Familiarity with community engagement and intelligence tools such as Common Room. Experience developing community programming such as AMAs, virtual events, member spotlights, and recurring engagement initiatives. Experience identifying and amplifying community stories, projects, or contributor achievements. Experience collaborating with Product, Developer Relations, Engineering, Marketing, or Support teams. Willingness and ability to travel occasionally to support community events, meetups, and other initiatives. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $144,000 — $177,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role The Community Programs team creates the spaces, programs, and opportunities that help our community thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for Tailscale. In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our Community Projects program. You'll focus on creating meaningful opportunities for community members to connect, contribute, share their expertise, and be recognized for the work they do. Whether that's helping an Insider find their next speaking opportunity, bringing Tailscale staff into conversations on Discord, or showcasing an exciting community-built project, you'll help turn community participation into lasting relationships and advocacy. You'll work closely with teams across Tailscale, including Developer Relations, Product, Engineering, Marketing, and Support, to connect community members with the right people, resources, and opportunities. We're looking for someone who genuinely enjoys working with people, understands what makes communities thrive, and can turn ideas into thoughtful, well-run programs. You don't need to be deeply technical, but you should be curious about technology and excited to learn from the people building with it. Key Responsibilities Insiders Advocacy Program Own the strategy, day-to-day operations, engagement, and ongoing growth of the Tailscale Insiders advocacy program. Build and maintain meaningful relationships with Insiders, understanding their interests, expertise, motivations, and how they want to participate in the Tailscale community. Develop recurring engagement opportunities that help Insiders connect with one another and with teams across Tailscale. Identify opportunities for Insiders to contribute through speaking engagements, technical content, community events, product feedback, testing, and other initiatives. Partner with internal teams to create clear pathways for Insiders to participate in company initiatives, ensuring opportunities are relevant and mutually beneficial. Identify and nurture emerging advocates across the Tailscale community, creating pathways for deeper participation and potential involvement in the Insiders program. Own the recruitment, onboarding, recognition, and ongoing engagement of Insiders, ensuring participants feel valued, supported, and connected. Gather feedback from program members and continuously improve the Insider experience. Track program participation, contributions, engagement, and outcomes to understand and communicate the impact of the program. Digital Communities: Discord & Reddit Own the strategy, day-to-day engagement, and overall community experience across Tailscale's Discord and Reddit communities, fostering welcoming, active, and inclusive spaces. Develop and execute engagement initiatives, including community events, AMAs, discussions, and member spotlights that encourage participation and connection. Partner with teams across Tailscale to bring staff into community conversations and create opportunities for meaningful engagement. Partner with Product, Marketing, and Developer Relations to plan and lead Discord and Reddit engagement around product launches, announcements, and key company initiatives. Own day-to-day community moderation, including enforcing guidelines, managing moderation tools and bots, coordinating volunteer moderators, and escalating sensitive issues to appropriate internal teams. Identify opportunities to improve community engagement, structures, and experiences based on member feedback and participation. Recognize and celebrate active members and contributors, creating opportunities for deeper involvement and advocacy. Monitor community conversations, feedback, and engagement metrics to identify emerging themes, share actionable insights with internal teams, and inform community strategy, product decisions, and program improvements. Community Projects Own the strategy, operations, and continued growth of Tailscale's Community Projects program, recognizing and amplifying projects built by our community. Develop and maintain a clear, repeatable process for discovering, submitting, reviewing, tracking, and showcasing community projects. Build relationships with project creators, understanding what they've built, their motivations, and how Tailscale can support and recognize their work. Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and community showcases. Create opportunities for project creators to share their work through community events, presentations, blog posts, videos, and other channels. Identify projects that demonstrate creative or emerging uses of Tailscale and help surface those examples to relevant internal teams. Develop thoughtful ways to recognize and reward contributors, ensuring builders receive visibility and credit for their work. Track program activity, project contributions, and outcomes to help demonstrate how community projects support advocacy, learning, and broader awareness of Tailscale as a platform. What We Are Looking For 3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles. Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement. Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams. Experience managing and moderating online communities, including community guidelines, moderation tools, and maintaining healthy, inclusive environments. Strong written and verbal communication skills, with the ability to engage authentically and collaborate across teams. Excellent organizational and program management skills, with the ability to manage multiple priorities, work independently, and navigate ambiguity. Strong understanding of community engagement and advocacy, with the ability to identify opportunities, recognize contributors, and turn feedback into meaningful improvements. Genuine curiosity about technology and an eagerness to learn about Tailscale's products and community. Nice to Have Experience managing advocacy, ambassador, champion, or contributor recognition programs. Hands-on experience managing Discord, Reddit, or similar community platforms, including moderation bots and automation tools. Experience working with developers, open source, infrastructure, networking, security, or other technology-focused communities. Familiarity with community engagement and intelligence tools such as Common Room. Experience developing community programming such as AMAs, virtual events, member spotlights, and recurring engagement initiatives. Experience identifying and amplifying community stories, projects, or contributor achievements. Experience collaborating with Product, Developer Relations, Engineering, Marketing, or Support teams. Willingness and ability to travel occasionally to support community events, meetups, and other initiatives. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $192,960 — $237,180 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Bucharest, Romania Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Join our team in Bucharest as a Client Solutions Manager and act as a strategic partner to clients on Microsoft Advertising. This is an account management and performance marketing role for someone who enjoys building strong relationships, solving complex challenges, and driving measurable business results. You will own campaign performance, provide data-driven recommendations, and deliver an exceptional customer experience from onboarding through ongoing growth. What You Will Do Build, manage, and grow strong relationships with existing business clients. Help onboard new strategic clients and guide them through campaign setup and activation. Own campaign performance across Microsoft Advertising. Conduct account audits, analyze performance data, and deliver actionable optimization recommendations. Provide strategic guidance based on analytics, market trends, and business objectives. Identify opportunities to upsell and scale campaigns. Serve as a subject matter expert in search and performance advertising. Deliver regular performance reporting and proactive insights. Resolve client issues efficiently and implement solutions that prevent them from recurring. Contribute to scalable account management processes and operational excellence. Work cross-functionally with product, operations, and performance teams. Maintain continuous product and industry knowledge. What We Are Looking For 3-4 years of experience in digital advertising, client success, or performance marketing. A strong analytical mindset, with the ability to interpret data and provide strategic recommendations. Familiarity with tracking and attribution. Experience conducting campaign audits and driving optimization strategies. A proven ability to identify growth opportunities and support revenue expansion. Solid knowledge of online advertising, analytics, and digital performance metrics. A structured, detail-oriented approach, with the ability to manage multiple cross-functional projects. Strong communication skills in English, written and verbal. Romanian is an advantage. A positive, proactive, solutions-oriented attitude. Preferred: hands-on experience managing and optimizing Google Ads or Microsoft Advertising campaigns, and experience working in or with advertising agencies. Advantage: exposure to B2B marketing strategies. What will make us really love you You bring a track record of success in a similar role, with hands-on experience. You are not afraid to challenge the status quo and bring fresh, out-of-the-box ideas. You anticipate challenges before they arise and take the initiative to find effective solutions. You have an eye for detail. You thrive on teamwork and also bring a driven, goal-oriented spirit. You are genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You engage and communicate with internal and external stakeholders in a positive and approachable way. Why Join Aleph Impact: Your work directly connects brands and consumers in meaningful ways and helps shape the future of digital advertising, with leading brands, platforms, and publishers across 90+ markets. Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising, with the freedom to grow and create regardless of your position. Team culture: Join a diverse, multicultural, and inclusive team that values different perspectives, experiences, and talents, and celebrates creativity, collaboration, and bold ideas. Market context: Romania’s digital advertising and e-commerce markets continue to grow, increasing demand for data-driven search and performance expertise. Flexibility: A hybrid work model that supports your work-life balance. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is RON 130,560. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Belgrade, Serbia Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Join our team in Belgrade as a Client Solutions Manager and act as a strategic partner to your clients. This is an account management and performance marketing role for someone who enjoys building strong relationships, solving complex challenges, and driving measurable business results. You will own campaign performance, provide data-driven recommendations, and deliver an exceptional customer experience from onboarding through ongoing growth. What You Will Do Build, manage, and grow strong relationships with existing business clients. Help onboard new strategic clients and guide them through campaign setup and activation. Own campaign performance across our advertising platforms. Conduct account audits, analyze performance data, and deliver actionable optimization recommendations. Provide strategic guidance based on analytics, market trends, and business objectives. Identify opportunities to upsell and scale campaigns. Serve as a subject matter expert in search and performance advertising. Deliver regular performance reporting and proactive insights. Resolve client issues efficiently and implement solutions that prevent them from recurring. Contribute to scalable account management processes and operational excellence. Work cross-functionally with product, operations, and performance teams. Maintain continuous product and industry knowledge. What We Are Looking For 3-4 years of experience in digital advertising, client success, or performance marketing. A strong analytical mindset, with the ability to interpret data and provide strategic recommendations. Familiarity with tracking and attribution. Experience conducting campaign audits and driving optimization strategies. A proven ability to identify growth opportunities and support revenue expansion. Solid knowledge of online advertising, analytics, and digital performance metrics. A structured, detail-oriented approach, with the ability to manage multiple cross-functional projects. Strong communication skills in English, written and verbal. Serbian is an advantage. A positive, proactive, solutions-oriented attitude. Preferred: hands-on experience managing and optimizing advertising campaigns, and experience working in or with advertising agencies. Advantage: exposure to B2B marketing strategies. What will make us really love you You bring a track record of success in a similar role, with hands-on experience. You are not afraid to challenge the status quo and bring fresh, out-of-the-box ideas. You anticipate challenges before they arise and take the initiative to find effective solutions. You have an eye for detail. You thrive on teamwork and also bring a driven, goal-oriented spirit. You are genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You engage and communicate with internal and external stakeholders in a positive and approachable way. Why Join Aleph Impact: Your work directly connects brands and consumers in meaningful ways and helps shape the future of digital advertising, with leading brands, platforms, and publishers across 90+ markets. Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising, with the freedom to grow and create regardless of your position. Team culture: Join a diverse, multicultural, and inclusive team that values different perspectives, experiences, and talents, and celebrates creativity, collaboration, and bold ideas. Market context: Serbia’s digital advertising and e-commerce markets continue to grow, increasing demand for data-driven search and performance expertise. Flexibility: A hybrid work model that supports your work-life balance. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

• Привлекать и подключать аффилиатов, медиабаеров и медиабаинговые команды; • Вести коммерческие переговоры и запускать сотрудничество;

Location: Lagos, Nigeria Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Join our team in Lagos as a Senior Client Partner and advise the market’s key advertisers and agencies on how to reach their marketing objectives through X’s advertising platform. This is a senior digital advertising sales role for an experienced media sales leader who thrives on strategic account management, large-account relationships, and commercial ownership. What You Will Do Be part of a dynamic team that works across all strategic ad product initiatives. Develop and manage strategic relationships with key agencies and advertisers, accelerating the existing traditional and digital media business and unlocking completely new client relationships. Advise key advertisers and agencies on how to use our advertising solutions to grow their business and deliver their business and marketing objectives. Educate advertisers and agencies on our products through on-site presentations and one-on-one training. Attend industry events and conferences to generate new business leads. Track revenue performance across your portfolio, and determine and act on corrective measures where needed. Take ownership of commercial success, with full accountability for and strategic steering of short-term and long-term KPIs. Bring creative ideas that raise customer service standards. What We Are Looking For A Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences, or a similar field. 5+ years of ad sales experience focused on large accounts: creating, maintaining, and enhancing customer relationships. Experience with online advertising, analytics, and social media. Strong commercial skills, with responsibility for direct revenue. Ability to work effectively in a fast-paced, rapidly changing environment. Solid project management skills. Excellent communication skills in English. Fluency in a Nigerian language such as Yoruba, Igbo, or Hausa is an advantage. What will make us really love you You have an eye for detail. You manage large customer relationships well, work through conflict, and guide groups toward collective business decisions. You communicate efficiently, both internally and externally. You prioritize well and are comfortable managing multiple sales pitches and projects at once. Why Join Aleph Impact: Own the commercial success of strategic relationships with leading advertisers and agencies, with full accountability for your KPIs. Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising. Team culture: Work in a dynamic, multicultural team within an international company, where you have the freedom to grow and create regardless of your position. Market context: Lagos is one of Africa’s most active advertising and media hubs, with agencies and brands investing in digital and social media. Flexibility: A hybrid work model that supports your work-life balance. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Paris Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap. WHAT YOU'LL DO - Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience. - Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions. - Customer Health Monitoring: Proactively and strategically manage overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention. - Training & Enablement: Evangelize the power of Harvey as you meet with end users and collaborate with Legal Product Specialists to enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product. - Advocacy and Engagement: Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations. - Feedback Loop: Relay customer insights to our internal teams and collaborate with Product to aid in the continuous improvement of our product and services. - Travel required: Up to 25% of the time WHAT YOU HAVE - Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house or in-house) or top tier management consulting firms. - History and comfort conducting change management and wide-scale adoption for large technology projects. - Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level. - Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly. - A strong commitment to be collaborative and proactive with a team-first mentality. WHAT WE OFFER - A chance to be at the forefront of AI technology and innovation, directly impacting how our customers' businesses operate and thrive. - An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes. - A collaborative work environment that promotes growth, learning, and development. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-RC1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Что вы будете делать: Настраивать и запускать рекламные кампании в Meta* Ads, быстро добиваться конверсий при оптимальной стоимости привлечения.