Mistral is looking for a Customer Success Manager to manage enterprise customers, drive adoption, and support renewals.
Responsibilities:
— Manage enterprise customers to ensure their success and satisfaction.
— Drive adoption of the company's products and services among customers.
— Support contract renewals and maintain strong customer relationships.
The role involves customer training, contract negotiation, communication, customer onboarding, and account management. The position requires familiarity with SaaS, AI, ML, data, solutions consulting, and engineering concepts.
The job is based in Paris with a hybrid work format.
Контакты работодателя доступны по кнопке «Откликнуться» после входа.
УдалённоNew York, NY (HQ); Remote (US); Denver, CO; Miami, FL; Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)