Компания JT MARKETING — международная iGaming-компания, разрабатывающая собственные B2C-продукты и собственную платформу. Условия: — Удалённая работа — Гибкое начало рабочего дня
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Компания JT MARKETING — международная iGaming-компания, разрабатывающая собственные B2C-продукты и собственную платформу. Условия: — Удалённая работа — Гибкое начало рабочего дня
Location: London, England Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Fullstack Engineer (Go / Kotlin & React) About the Team Merchant EMEA Engineering builds the technology that helps merchants join, grow, and operate successfully across our markets. Our organization brings together the strengths of Wolt and Deliveroo and supports merchants across 37 countries. We work across the merchant journey, including onboarding, business growth and support, analytics and recommendations, menu and order management, integrations, and merchant applications. Our teams sit close to the business. Rather than primarily building foundational platforms, we build products and features on top of our existing platforms to solve real merchant and market needs, including local business requirements, growth opportunities, and operational challenges. 📍This open role is based in our tech hubs in Helsinki or Berlin . Please note: This role requires being based in Berlin/Helsinki on a hybrid basis. We are currently unable to offer fully remote work, visa sponsorship, or relocation support for this opportunity. What You'll Do As a Fullstack Engineer, you'll contribute to products and services used across the merchant experience. You'll: Build and maintain production software across backend services and user-facing applications. Work on areas such as merchant onboarding, analytics, recommendations, menu and order management, integrations, or merchant-facing tools. Develop reliable APIs, data models, services, and user-facing features. Collaborate closely with product managers, designers, operations, and other engineers to turn business needs into practical technical solutions. Own features from implementation through production and ongoing maintenance. Contribute to technical design discussions and improve the quality, scalability, observability, and maintainability of our systems. Use AI-assisted development tools effectively as part of your engineering workflow, while critically evaluating their output and taking ownership of the final solution. Be willing to work outside your primary area of expertise when needed to solve the problem end-to-end. How We Work Ownership: Engineers take responsibility for the features and services they work on, from development to production. Collaboration: We work closely across engineering, product, design, data, and operations. Pragmatism: We value simple and maintainable solutions that create business impact without unnecessary complexity. Flexibility: We care more about solving the problem than strict frontend or backend boundaries. Our Tech Stack Our backend services primarily use Go and Kotlin , while our frontend applications use technologies such as TypeScript and React . We also work with technologies including Kafka, PostgreSQL, MongoDB, Redis, AWS, Kubernetes, Docker, gRPC, and modern cloud infrastructure. Our Humble Expectations We're looking for engineers who have: An AI-first mindset, with a deep experience in leveraging modern AI tools and solid engineering principles to solve problems end-to-end, independently of any specific technology stack. Proven experience building production software in backend, frontend, or fullstack environments end-to-end and at scale. Strong expertise in at least one area of the stack, with a willingness to contribute outside that area when needed. Experience with a modern backend language such as Go, Kotlin, Java, or similar, and/or modern frontend technologies such as TypeScript and React. Good understanding of APIs, databases, testing, and software design fundamentals. The ability to work independently on well-scoped problems and collaborate effectively with others. Good communication skills and a pragmatic, collaborative mindset. You do not need to be equally strong in frontend and backend. We welcome different balances of experience. You might be primarily a backend engineer who is comfortable making frontend changes when needed, or a frontend-focused engineer who is happy to work with APIs and backend services. What matters most is that you are comfortable working across boundaries to deliver the right solution. Nice to Have Experience in one or more of the following areas would be a plus: Merchant-facing or internal operational tools. Analytics, recommendations, or decisioning systems. Grocery, retail, restaurants, logistics, or marketplace technology. Integrations with external business systems. Kafka or other streaming technologies. Cloud infrastructure such as AWS, Kubernetes, or Docker. Why Join Us? You'll work on products that directly affect how merchants interact with Wolt, Deliveroo and DoorDash across Europe. The scope is broad and close to the business, giving you the opportunity to work on meaningful problems across different parts of the merchant journey while developing your skills across the stack. You can read more about our recruitment process here. here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Location: Malta As a Content Execution Coordinator working within the Product Development Content Delivery Team, you will be part of a team that is responsible for managing the core content on our sites. The Wow In this role, you will have the opportunity to work on different sites operated by Betsson Group and to contribute to our promise to deliver the best customer experience in the industry. Reporting to the Head of Content Delivery, you will be working with our content tools to ensure all content is prepared, updated, and verified prior to the launch of projects or new product features. You will be required to gather and execute all content needed from all the Product Development vertical areas. Furthermore, you will need to work closely with Product Managers and development teams to ensure the delivery of content updates is in sync with development updates. A taster of what you will be involved with: Coordinate and execute content updates required for new site launches, new markets, site migrations, and new product features. Coordinate translations and upload the content to the Content Management System. Upload game thumbnails for Betsson Group brands. Test content prior to any release to ensure that all content is displayed correctly on site. Coordinate proofreading with different stakeholders. Communicate and document the status of your work to relevant project managers. Act as a team player, handling multiple tasks at the same time. Provide support and training as necessary to other team members, colleagues, and collaborators. Any other duties that may be required within the team. What we are looking for Excellent communication skills in English, both verbally and in writing. A fun team player capable of building positive working relationships across the company. Willingness to learn in a fast-paced environment. Have an eye for detail – you spot errors and find discrepancies on a site. Able to deliver tasks within short deadlines, to a high standard and error-free. Keep yourself motivated even when working on repetitive tasks. Able to work well even with minimal supervision. Extra Awesome Experience in the iGaming industry, including knowledge of different jurisdictions. A good knowledge of JIRA, Confluence and CMS tools is a plus. Experience in using CMS tools and Smartling What we offer Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. Challenge accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
Location: San Francisco; United States Workplace: Remote LOCATION AND TRAVEL You can be fully remote, based in the United States, preferably in San Francisco. We expect significant travel across the US, with occasional travel to other regions when the audience quality justifies it. The exact cadence will change with the event calendar, but you should expect travel to be a meaningful part of the job. WHY THIS ROLE? Langfuse has grown mostly through product-led, open-source adoption. We built a strong product, wrote useful docs and examples, stayed close to users, shipped in public, and helped developers understand how to build better AI applications. However, many of the highest-signal moments happen in person: hallway conversations, workshops, meetups, dinners, conference demos, and technical talks. We want someone who can own that motion end to end; put Langfuse in the right AI engineering rooms, make the product clear to technical audiences, and turn in-person conversations into durable marketing momentum. The goal is not to do every event. The goal is to make the right events excellent, scalable, and measurable. WHAT YOU'LL DO - Represent Langfuse at conferences, meetups, workshops, customer events, partner events, and community gatherings across the US. - Run live demos and technical sessions on tracing, evals, prompt management, datasets, metrics, and related LLM engineering workflows. - Build and maintain field-ready material: demo flows, workshop runbooks, talk abstracts, event landing pages, follow-up emails, signup flows, and conference-in-a-box assets. - Organize Langfuse-hosted meetups, workshops, dinners, and smaller technical gatherings around the highest-quality audiences. - Partner with ClickHouse field marketing, sales, solutions, product marketing, and engineering teams where it helps Langfuse show up well. - Turn event learnings into useful artifacts: better messaging, better demos, better docs, better talks, better customer stories, and sharper product feedback. WHAT WE'RE LOOKING FOR - You have worked in DevRel, product marketing engineering, solutions engineering, field engineering, developer advocacy, or technical community roles. - You have spoken at developer conferences, meetups, workshops, webinars, or technical customer events. - You already create technical content, demos, videos, talks, open source projects, or educational material. - You should be excited to travel, give talks, run demos, host events, talk to developers and technical leaders, and bring what you learn back into the company. - You care about developer experience, open source, AI engineering, and the quality of the rooms you spend time in. - You are comfortable with ambiguity and can independently decide what to do before there is a mature playbook. - Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and concisely. A strong plus: - You are a former engineer, or deeply technical operator who can credibly explain software to experienced developers. - You can write code well enough to build, debug, and maintain demos or workshop material. - You are deep in AI engineering, LLM observability, evals, agents, or developer tools. - You have original opinions that experienced developers value. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Partners Solutions Architect on Anthropic's Applied AI team, you'll be a pre-sales architect focused on building technical relationships with our Global and Regional System Integrators (GSIs/RSIs) and cloud partners (AWS and GCP). You'll strengthen these relationships to accelerate indirect revenue, enable partners' AI practices, and execute our long-term go-to-market strategy. Responsibilities Strategic technical partnership: Act as a technical thought partner to the Anthropic GTM partnerships team. Bring technical expertise to help us understand the partner landscape, drive key strategic programs, and find ways to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, and evangelize Anthropic in their developer communities. You'll also serve as an escalation point for complex technical issues. Joint solution development: Work with partners to identify high-value, industry-specific GenAI applications, develop joint solutions, and codify reference architectures and best practices that speed time to deployment. Customer deal support: Step in to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance. Partner ecosystem and events: Represent Anthropic at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities. Product feedback: Gather and validate feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns. Deliver it to the relevant Anthropic teams to inform the product roadmap and partner strategy. You may be a good fit if you have 5+ years in technical customer-facing or partner-facing roles, such as Solutions Architect, Sales Engineer, Partner Sales Engineer, or Technical Account Manager A track record of partnering successfully with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery Exceptional ability to build relationships and communicate technical concepts to diverse stakeholders, including C-suite executives and engineering and IT teams Strong presentation and technical communication skills, with the ability to translate requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Familiarity with common LLM frameworks and tools, or a background in machine learning or data science Enthusiasm for cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed A passion for using technology in ways that are safe and beneficial, and that advance the goal of safe AI systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £150,000 — £190,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Location: Seoul Workplace: OnSite LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION As an Enterprise Account Executive you will drive growth and success for our Large Enterprise Accounts across industries in South Korea. The individual will be responsible for account development and customer satisfaction by building key relationships and ensuring clients achieve maximum business value from UiPath solutions. In our high-growth culture, you'll have significant autonomy to help shape the company while transforming how clients perform in the digital era. You will serve as the voice of our existing clients and collaborate with cross-functional teams to influence UiPath's product development strategy. This is what you'll do at UiPath ● Engage meaningfully with C-level and Executive decision makers to identify new opportunities with large enterprise customers ● Develop and execute multi-year strategic account plans to meet or exceed customer business objectives and maximize wallet share ● Manage and forecast sales pipeline to consistently achieve revenue targets and company goals ● Serve as the primary point of contact for all matters specific to key accounts ● Collaborate with internal teams to enhance customer satisfaction, address challenges, and create seamless experiences ● Drive a culture of sales excellence through consistent implementation of sales processes and performance metrics ● Build strong relationships with industry influencers, customers, and partners to enhance UiPath's market position ● Conduct regular business reviews with stakeholders to ensure alignment and strategic progress This is what you'll bring to the team ● 15+ years of experience in field sales, selling enterprise application SaaS/Cloud/Software solutions to C-level executives ● 5+ years of experience selling specifically to Large Enterprises ● In-depth understanding of multiple industries ● In-depth understanding of enterprise specialized subjects like: Accounting/Supply Chain/R&D Engineering/Sales & Marketing/Human Resources etc. ● Nice to have - understanding about the framework of consulting & technology advising project ● Nice to have - understanding about AI fundamental architecture ● Proven record of accomplishment of consultative strategic sales with C-level prospects ● Experience building relationships with CXO’s of large enterprise customers for business expansion ● Demonstrated success in developing long-term account strategies with existing customers ● Exceptional written and verbal communication skills of Korean with ability to engage at all organizational levels Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Tokyo, Japan About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Key Responsibilities Delivery Leadership & Transformation Lead Japan's Professional Services team, managing and coaching a team of Consultants in transitioning from packaged onboarding delivery toward SOW-based implementation and advisory engagements. Oversee delivery quality across both implementation projects and advisory engagements, ensuring customer success throughout the full engagement lifecycle. Champion adoption of Workato's GEARS framework, and evolve delivery methodology to address Agentic AI and Enterprise MCP use cases. Drive continuous improvement of delivery processes, tools, and documentation to support scale and repeatability. Customer Engagement Engage in customer strategy sessions, QBRs, and executive engagements, articulating the business value of Workato's platform and services. Oversee escalation management, working cross-functionally with the account team and Product & Engineering to drive resolution and customer satisfaction. Support pre-sales efforts by clearly articulating the value of professional services and guiding customers through scoping and engagement design. New Services Development – Agentic AI & Enterprise MCP Spearhead the development and launch of Japan-specific services offerings focused on Agentic AI and Enterprise MCP, in alignment with Workato's global product direction. Work with global PS leadership to shape service packages, delivery methodologies, and go-to-market strategies for next-generation offerings. Team & Organization Building Recruit, onboard, and develop talent to build a high-performing, scalable Professional Services team in Japan. Establish clear career frameworks, performance goals, and development plans aligned with Workato's global Professional Services career framework. Foster a culture of accountability, customer focus, and continuous learning. Partner Ecosystem Development Build and manage a Japan partner ecosystem, leveraging SIers and consulting firms as delivery partners and channel partners to extend Workato's reach and delivery capacity. Enable and certify partners to deliver Workato implementations independently, driving scalable customer success across Japan. Collaborate with the Channel and Alliances team to align partner strategy with services growth objectives. Operational Excellence Track and report on key performance metrics including team utilization, customer satisfaction, and engagement health, providing regular updates to Japan and global leadership. Manage resource allocation across the team and partner network to optimize delivery capacity and quality. Contribute to pricing, packaging, and operational planning for Japan PS in collaboration with global teams. Requirements Qualifications / Experience / Technical Skills 12+ years of experience in professional services, technical consulting, or services leadership within a SaaS, iPaaS, or enterprise software company. 5+ years of leadership experience managing technical delivery teams, with a demonstrated track record of building and scaling organizations. Proven ability to build and maintain C-level relationships within Japan's enterprise market, with deep understanding of Japanese enterprise business culture. Strong technical fluency in integration, automation, and emerging Agentic AI / Enterprise MCP technologies — able to engage credibly in architecture discussions and translate complex concepts for executive audiences. Experience managing both SOW-based implementation engagements and advisory/consultative service models. Demonstrated success in building partner ecosystems with SIers and consulting firms in Japan, including partner enablement and co-delivery models. Excellent communication skills in both Japanese and English, with the ability to navigate seamlessly between customer-facing conversations and cross-functional global collaboration. Strong resource management and prioritization skills across a distributed team and partner network. Proactive, self-motivated, and comfortable operating in a high-growth, fast-moving environment with ambiguity. Nice to Have Hands-on experience with Workato or other leading iPaaS platforms (MuleSoft, Boomi, Tray.io, etc.). Familiarity with enterprise applications such as Salesforce, Workday, ServiceNow, SAP, or NetSuite. Experience in pre-sales or technical advisory roles within an iPaaS or automation context. PMP, Scrum, or Agile certification. Prior experience in a high-growth startup or scale-up environment. Track record of driving software expansion through professional services engagements. 職務概要 Workatoは、日本のプロフェッショナルサービス組織を率い、成長させるシニアマネージャーを募集しています。本ポジションは、オンボーディング中心のデリバリーから、Agentic AIおよびEnterprise MCPを軸とした大規模かつ複雑なプロジェクトへ移行する局面における、重要なリーダーシップポジションです。 日本のカスタマーサクセス ディレクターにレポートし、グローバルのプロフェッショナルサービス組織とも連携します。デリバリー品質、顧客経営層との関係構築、パートナーエコシステムの開発まで、日本におけるプロフェッショナルサービス機能全体を統括します。Workatoの次なる成長フェーズに向け、日本におけるプロフェッショナルサービスのあり方を設計・構築する中心的な役割を担います。 主な業務内容 デリバリーリーダーシップと変革 日本のプロフェッショナルサービスチームを率い、コンサルタントのマネジメントおよび育成を行う。パッケージ型オンボーディング支援から、SOW(作業範囲記述書)に基づく導入支援・アドバイザリー案件への移行を推進する。 導入プロジェクトおよびアドバイザリー案件のデリバリー品質を統括し、案件ライフサイクル全体を通じた顧客成功を実現する。 WorkatoのGEARSフレームワークの導入を推進し、Agentic AIおよびEnterprise MCPのユースケースに対応したデリバリー手法へと発展させる。 スケールと再現性を支えるため、デリバリープロセス、ツール、ドキュメントの継続的な改善を推進する。 顧客エンゲージメント 顧客戦略セッション、ビジネスレビュー、経営層向けエンゲージメントに参加し、Workatoのプラットフォームおよびサービスがもたらすビジネス価値を明確に伝える。 エスカレーション対応を統括し、アカウントチーム、プロダクト、エンジニアリングと部門横断で連携して、問題解決と顧客満足の向上を図る。 プロフェッショナルサービスの価値を明確に説明し、スコーピングおよび案件設計を支援することで、プリセールス活動を支援する。 新サービス開発 – Agentic AIおよびEnterprise MCP Workatoのグローバルなプロダクト戦略に沿って、Agentic AIおよびEnterprise MCPに特化した日本市場向けサービスの企画・開発・立ち上げを主導する。 グローバルPSリーダーシップと連携し、次世代サービスのサービスパッケージ、デリバリー手法、Go-to-Market戦略を策定する。 チーム・組織づくり 人材の採用、オンボーディング、育成を通じて、日本で高いパフォーマンスを発揮し、拡張可能なプロフェッショナルサービスチームを構築する。 WorkatoグローバルのPSキャリアフレームワークに沿って、明確なキャリア体系、パフォーマンス目標、育成計画を整備する。 オーナーシップ、顧客志向、継続的学習を重視する文化を醸成する。 パートナーエコシステムの開発 SIerおよびコンサルティング会社をデリバリーパートナーおよびチャネルパートナーとして活用し、日本におけるWorkatoの市場到達力とデリバリー能力を拡張するパートナーエコシステムを構築・管理する。 パートナーがWorkato導入を自律的に提供できるよう、イネーブルメントおよび認定プログラムを推進し、日本全体でスケーラブルな顧客成功を推進する。 チャネル・アライアンスチームと連携し、パートナー戦略とサービス成長目標を整合させる。 オペレーショナル・エクセレンス チーム稼働率、顧客満足度、案件健全性などの主要KPIを追跡・報告し、日本およびグローバルのリーダーシップに定期的なアップデートを提供する。 チームおよびパートナーネットワーク全体のリソース配分を管理し、デリバリー能力と品質を最適化する。 グローバルチームと連携し、日本PSにおける価格設定、パッケージング、オペレーション計画に貢献する。 応募要件 必須資格・経験・技術スキル SaaS、iPaaS、またはエンタープライズソフトウェア企業における、プロフェッショナルサービス、テクニカルコンサルティング、またはサービス組織のリーダーシップ経験12年以上。 技術デリバリーチームのマネジメント経験5年以上。組織を構築し、拡大した実績があること。 日本のエンタープライズ市場においてCレベルの関係を構築・維持した実績があり、日本企業のビジネス文化を深く理解していること。 統合、オートメーション、ならびに新興のAgentic AI/Enterprise MCP技術に関する高い技術的知見を有し、アーキテクチャに関する議論に信頼性をもって参加できること。また、複雑な概念を経営層向けに分かりやすく説明できること。 SOWベースの導入案件と、アドバイザリー/コンサルティング型のサービスモデルの両方をマネジメントした経験。 日本においてSIerやコンサルティング会社とのパートナーエコシステムを構築した実績。パートナーイネーブルメントおよび共同デリバリーモデルを含む。 日本語・英語の双方で優れたコミュニケーション能力を有し、顧客対応とグローバルな部門横断コラボレーションを円滑に行えること。 分散チームおよびパートナーネットワーク全体にわたる、強力なリソース管理・優先順位付け能力。 主体性と自走力があり、不確実性を伴う急成長・変化の速い環境での業務に適応できること。 歓迎要件 Workato、または主要iPaaSプラットフォーム(MuleSoft、Boomi、Tray.ioなど)の実務経験。 Salesforce、Workday、ServiceNow、SAP、NetSuiteなどのエンタープライズアプリケーションに関する知識。 iPaaSまたはオートメーション領域におけるプリセールス、またはテクニカルアドバイザリーの経験。 PMP、Scrum、またはAgileの認定資格。 急成長中のスタートアップまたはスケールアップ企業での経験。 プロフェッショナルサービス案件を通じて、ソフトウェア導入拡大・利用拡大を推進した実績。
Location: Estonia - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: Wrike relies on a dynamically changing set of integrated SaaS tools, and securing them requires dedicated, end-to-end ownership of their data security posture. Asking questions like what data is collected, why, how long it’s retained, and how it flows between systems. As Business Systems Security Analyst, you will own this space by establishing continuous data governance, SaaS integration governance, and identity & access management across our business systems. Helping Wrike stay proactive and prevention-focused rather than reactive. Your Impact: Own data governance across business systems: what’s collected, why, retention, and data flows between systems Govern SaaS integrations: inventory, risk assessment, and secure onboarding/offboarding of third-party tools Manage and review access provisioning and deprovisioning across integrated SaaS platforms, ensuring least-privilege principles are enforced throughout the identity lifecycle Oversee SSO configurations, OAuth scopes, and service account permissions across business-critical systems, identifying overprivileged accounts and stale access Monitor and help harden the security posture of business-critical SaaS platforms and their connected tools Conduct periodic access reviews and certifications for SaaS platforms, with a focus on privileged and third-party system accounts Conduct security reviews of integrations from a data flow perspective before they connect to business-critical systems, including evaluating IAM implications such as API keys, OAuth tokens, and service accounts Partner with system owners to remediate risks and embed security into business processes Focus on AI-driven integration workflows: MCP, A2A, and emerging agent-based protocols Your Qualifications: Experience securing SaaS business platforms and their integrations, including identity and access management across those environments Solid understanding of data governance principles: data classification, retention, and data flow mapping Technical hands-on skills: ability to independently investigate configurations, permissions, API connections, and logs across SaaS platforms Knowledge of integration best practices: secure API design, least-privilege service accounts, token/secret management, and integration lifecycle management Understanding of AI tooling and its security implications: how AI-powered tools access, process, and store business data Experience with third-party/vendor risk assessment and SaaS security posture management Ability to work cross-functionally with business system owners (Sales Ops, Marketing Ops, RevOps) Standout Qualities: Hands-on experience with SSPM tools or Salesforce security tooling Familiarity with OAuth/API integration security and supply-chain risk Experience with AI-driven data flows and integrations (e.g., MCP, A2A, agent-based workflows) Knowledge of Salesforce is a strong plus Team Dynamics: You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal. Our Work Style: Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling. Collaborative environment working closely with RevOps, Legal, and Marketing teams. Hybrid mode. Benefits & Perks: 28 calendar days of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Health Insurance (Employees + Dependents) Life Insurance Plan Utility Allowance (30 EUR/month, subject to taxation) Fitness Plan (800 EUR/year) Full-remote & On-demand access to Co-working space What's Next? Recruiter Screen (30 mins) Department Interview / Technical Discussion (60 mins) Cultural Interview with Hiring Manager, CISO, and HRBP Your recruitment buddy will be Aleksandar Chernev , Senior Technical Recruiter. #LI-AC1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.
Location: Nicosia Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: Wrike relies on a dynamically changing set of integrated SaaS tools, and securing them requires dedicated, end-to-end ownership of their data security posture. Asking questions like what data is collected, why, how long it’s retained, and how it flows between systems. As Business Systems Security Analyst, you will own this space by establishing continuous data governance, SaaS integration governance, and identity & access management across our business systems. Helping Wrike stay proactive and prevention-focused rather than reactive. Your Impact: Own data governance across business systems: what’s collected, why, retention, and data flows between systems Govern SaaS integrations: inventory, risk assessment, and secure onboarding/offboarding of third-party tools Manage and review access provisioning and deprovisioning across integrated SaaS platforms, ensuring least-privilege principles are enforced throughout the identity lifecycle Oversee SSO configurations, OAuth scopes, and service account permissions across business-critical systems, identifying overprivileged accounts and stale access Monitor and help harden the security posture of business-critical SaaS platforms and their connected tools Conduct periodic access reviews and certifications for SaaS platforms, with a focus on privileged and third-party system accounts Conduct security reviews of integrations from a data flow perspective before they connect to business-critical systems, including evaluating IAM implications such as API keys, OAuth tokens, and service accounts Partner with system owners to remediate risks and embed security into business processes Focus on AI-driven integration workflows: MCP, A2A, and emerging agent-based protocols Your Qualifications: Experience securing SaaS business platforms and their integrations, including identity and access management across those environments Solid understanding of data governance principles: data classification, retention, and data flow mapping Technical hands-on skills: ability to independently investigate configurations, permissions, API connections, and logs across SaaS platforms Knowledge of integration best practices: secure API design, least-privilege service accounts, token/secret management, and integration lifecycle management Understanding of AI tooling and its security implications: how AI-powered tools access, process, and store business data Experience with third-party/vendor risk assessment and SaaS security posture management Ability to work cross-functionally with business system owners (Sales Ops, Marketing Ops, RevOps) Standout Qualities: Hands-on experience with SSPM tools or Salesforce security tooling Familiarity with OAuth/API integration security and supply-chain risk Experience with AI-driven data flows and integrations (e.g., MCP, A2A, agent-based workflows) Knowledge of Salesforce is a strong plus Team Dynamics: You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal. Our Work Style: Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling. Collaborative environment working closely with RevOps, Legal, and Marketing teams. Hybrid mode. Benefits & Perks: 25 working days of paid vacation Sick Leave Compensation (5 Uncertified + 10 Certified Days) Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity 2 Volunteer Days Medical Insurance (Employees + Dependents) Life Insurance (Employees) Provident Fund Hybrid Working Model School Allowance (Up to €600/month for school aged kids) Simcard w/ Unlimited Internet Access for active employees Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays Work Permit, Blue Card & Naturalization Support What's Next? Recruiter Screen (30 mins) Department Interview / Technical Discussion (60 mins) Cultural Interview with Hiring Manager, CISO, and HRBP Your recruitment buddy will be Aleksandar Chernev , Senior Technical Recruiter. #LI-AC1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.
Location: Pakistan About us Bettersource is the leading provider of global staffing and outsourcing solutions to companies in Australia & New Zealand. About the client Our client is a renewable energy solutions provider based in Australia. About the role Drive sales of energy-efficient products for residential customers through a combination of inbound and outbound calls using existing customer data and warm leads. Engage with prospective customers to understand their needs and recommend suitable energy solutions. Handle end-to-end sales cycle, from initial contact through to closing deals. Maintain accurate and up-to-date customer information in the CRM system or other designated tools. Record customer interactions, preferences, and requirements to support effective follow-ups and relationship management. Consistently meet or exceed sales targets and performance metrics. Collaborate with internal teams to ensure a seamless customer experience. Stay informed about product offerings, pricing, and industry trends to effectively position solutions. About you Minimum 1–2 years of proven sales experience, preferably in a fast-paced environment. Previous experience in a contact centre or telesales environment is required. Excellent communication and interpersonal skills, with the ability to build rapport quickly with customers. Strong negotiation and closing skills with a track record of converting leads into sales. Self-motivated and target-driven, with a history of meeting or exceeding sales goals. Proficient in using CRM systems and MS Office Suite or Google Workspace. What we offer Top-of-market salary plus commissions. Independent work - from the comfort of home. Your output is important, not how or where you work. An unparalleled work culture. Bettersource is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.
Location: Manila, Philippines Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. Values Here are our Company Values and we’d love to have individuals who can be a culture add to our team! What We Offer Permanently Remote Pay wired directly to your bank account $50 Monthly Stipend Annual Bonus Flexible PTO Enjoy company time off during some of the major US Holidays Career fast track for performers and internal mobility Learn from a team of Stanford, MIT, Google and Harvard alumni Grow With Us We are looking for a Senior Software Solutions Engineer in Professional Services (PS) to join our growing team. In this role, you will own the design, development, and delivery of complex technical integrations between our platform and enterprise client systems. You'll operate at the intersection of deep software engineering and customer partnership — leading integration architecture decisions, mentoring junior engineers, and driving technical standards across the PS organization. The majority of your time is spent writing code, architecting scalable solutions, and solving genuinely hard technical problems. You'll bring an AI-native mindset to everything you build — leveraging LLMs, automation, and modern AI tooling to deliver faster, smarter outcomes for clients and the team. You'll work directly with enterprise clients and internal stakeholders to translate complex business requirements into production-grade software, with direct, visible impact on customer retention and satisfaction. Day in the Life Integration & Internal Engineering (50%) Architect and build robust API integrations between our platform and client HR, payroll, and POS systems Develop and maintain reusable integration frameworks and shared libraries that accelerate delivery across the team Own the full software lifecycle — from design and development through testing, deployment, and production support Build data migration pipelines and CSV transformation solutions for enterprise onboarding Develop two-way payroll integrations with complex business logic and error handling Build and deploy custom internal tools that improve team efficiency, integration observability, and customer operations Own infrastructure-as-code and deployment pipelines using Terraform, GitHub Actions, and related CI/CD tooling — you ship to production, not just to staging Apply AI-native development practices: using LLMs and AI tooling to accelerate development cycles, generate smarter automation, and build more intelligent solutions for clients and internal teams Technical Leadership & Mentorship (20%) Review code and provide technical guidance to junior and mid-level engineers on the PS team Establish and document engineering best practices, integration patterns, and internal tooling standards Champion AI best practices across the team — helping others understand when and how to use AI tooling effectively and responsibly Collaborate with Product and Engineering to surface recurring customer pain points and influence the platform roadmap Customer & Stakeholder Collaboration (20%) Lead technical discovery sessions with enterprise clients to define integration scope and requirements Translate complex business and compliance requirements into clear technical specifications Serve as the senior technical voice in client conversations — able to communicate architecture decisions confidently to both technical and non-technical audiences Custom Solutions & Tooling (10%) Build custom reporting tools, enterprise-grade career site implementations, and AI-assisted automation for customers Develop internal tooling and dashboards to improve team efficiency, reduce manual work, and scale PS delivery Who You Are Engineering Depth: You write clean, production-quality code and take ownership of what you ship. You think in systems, not just scripts. AI-Native: You don't just know AI exists — you actively use it. You're fluent with LLM APIs, prompt engineering, and AI-assisted development workflows, and you have strong instincts around where AI adds genuine value vs. where it introduces risk Integration Expertise: Hands-on experience with REST APIs, webhooks, OAuth, and workflow automation platforms (Workato or similar) DevOps Fluency: You're comfortable with Terraform, GitHub Actions, and CI/CD pipelines — shipping and maintaining production infrastructure is part of your normal workflow, not an afterthought Technical Leadership: You've mentored engineers, led code reviews, and contributed to engineering standards — not just executed tickets Problem Solving: You enjoy ambiguous problems and bring structured thinking to novel technical challenges Communication: You can hold your own in a technical architecture conversation and turn around and explain the same concept clearly to a non-technical customer Requirements 5+ years of experience in Solutions Engineering, Solutions Consulting, or a related technical customer-facing role Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience) Experience designing and consuming REST APIs at scale Proficiency with infrastructure-as-code (Terraform) and CI/CD pipelines (GitHub Actions or equivalent) Demonstrated AI-native development practices — active use of LLM APIs, AI tooling, or AI-assisted workflows in prior roles Familiarity with version control and collaborative development workflows (GitHub) Experience with workflow automation platforms (Workato, Zapier, or similar) Must be willing to work during US business hours Nice to Have Proficiency in Python and TypeScript/JavaScript; comfortable owning backend services while being capable across the stack Prior experience in SaaS implementation, professional services, or a customer-facing engineering role Exposure to HRIS, payroll, or POS system integrations Experience building and maintaining shared internal developer tooling or libraries Familiarity with MCP (Model Context Protocol) or agentic AI frameworks Know More About Workstream https://www.workstream.us/blog/funding-series-b https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.
Location: Tokyo, JP About the Team The Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies. We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution. This team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace. Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership. About the Role Winning in Strategic Accounts is not about managing a territory or closing isolated deals. It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers. You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential. You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships. What You’ll Do → Own a portfolio of named strategic accounts Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities. → Drive workflow-led expansion Position Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro’s platform to measurable customer outcomes, including faster product cycles, stronger alignment, improved productivity, and better execution across distributed teams. → Build executive alignment and business cases Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realization. → Orchestrate complex account teams Lead cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and senior leadership. Align the team around clear account objectives, executive engagement plans, validation events, and expansion plays. → Create and manage strategic pipeline Maintain a disciplined account-based pipeline generation motion. Use executive outreach, customer workshops, field marketing, partner collaboration, BDR support, and renewal planning to stay multiple quarters ahead on pipeline coverage. → Operate with rigorous sales discipline Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward. → Shape how Miro wins in the enterprise Bring field intelligence back to Product, Marketing, Customer Success, and leadership. Help refine Miro’s enterprise narrative, identify repeatable expansion patterns, mentor peers, and contribute to regional go-to-market strategy. What You’ll Need 10+ years of SaaS sales experience , including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees. Proven track record of pipeline creation and deal closing through new business acquisition (Self-Sourcing / Outbound) in a B2B environment. Proven success owning a small number of strategic named accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders. Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals. Strong ability to build executive relationships across Product, Engineering, Design, IT, Transformation, Finance, and C-level stakeholders. Deep MEDDPICC and Command of the Message discipline, including strong qualification, Champion development, Economic Buyer engagement, quantified pain, decision-process management, and value-based selling. Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, BDRs, and executive sponsors. Strong account planning discipline, with the ability to translate customer strategy into named initiatives, workflow opportunities, stakeholder maps, pipeline plans, and measurable expansion outcomes. Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, internal leadership, and the ability to create belief with both customers and internal teams. AI fluency and curiosity, with a track record of leveraging AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, customer insights, and overall sales productivity. What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board . #LI-YN1 About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! Check out more about life at Miro: Youtube: https://www.youtube.com/@lifeatmiro Blog: https://miro.com/careers/life-at-miro/all/ Instagram: https://www.instagram.com/mirohq/ At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here .
Location: Belgrade, Serbia We are looking for a Senior Head of Customer Support, not a conventional CS Manager or strong Team Leader. The person will own the complete Customer Support function, manage the existing team leaders and agents in Serbia, and participate actively in AloPlay’s leadership forum. Key Responsibilities: Proven ownership of a substantial 24/7 Customer Support operation within iGaming. Experience managing team leaders, QA, scheduling, performance and multi-brand support, not only managing agents directly. Strong leadership presence and the ability to stabilize, develop and hold an existing management team accountable. A highly structured and process-driven approach, including building SOPs, decision trees, escalation flows, knowledge bases and governance controls. Ownership of QA methodology: scorecards, sampling, critical failures, coaching, retraining and measurable follow-up. Strong critical thinking and the ability to identify systemic flaws, operational gaps and risks before they become incidents. Experience working across CS, Payments, Risk/Fraud, VIP, CRM, Product, Technical, Legal and Compliance. Good understanding of KYC, AML, Responsible Gaming, withdrawals, account restrictions, bonus abuse, complaints and sensitive player escalations. Requirements: Strong judgment regarding player-facing communication. One incorrect response can create significant legal, regulatory, PSP, reputational or commercial exposure, particularly in markets where the brand does not hold a local license. The confidence to challenge unsafe instructions from VIP, Payments or other managers and escalate material risks immediately. Ability to contribute beyond CS and take responsibility as a member of the company’s leadership structure. Data-driven management with clear KPIs, dashboards, root-cause analysis and evidence-based decisions. Proven experience implementing AI and automation at a meaningful operational level, not simply using ChatGPT. Ability to use AI for large-scale conversation analysis, automated QA, sentiment and risk detection, contact-reason classification, knowledge-base optimization, chatbot/self-service development and identification of problematic agent wording. Understanding of AI governance, including accuracy testing, human review, access controls, sensitive-data protection, version control and prevention of unsafe automated responses. Ability to assess existing systems such as Freshdesk objectively and recommend configuration, integration or replacement only after producing a clear operational and financial business case. Strong people-management skills: recruitment, onboarding, training, coaching, performance improvement and disciplinary management. Comfortable working from Serbia and travelling to Cyprus for management and leadership meetings. By joining us, you can expect: Competitive salary with attractive commission structure. Top tier training provided by industry leading experts. Opportunity to grow within a fast-expanding international company. Positive and supportive team environment. Comfortable office space in central Belgrade. Private healthcare plan. Happy hour. Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/112?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Limassol, Cyprus AloPlay is looking for an experienced, hands-on QA leader to take full ownership of quality assurance across our iGaming platform. This is a leadership position responsible for consolidating our existing QA teams into one effective organization, establishing company-wide testing standards, and ensuring the reliability, functionality, and quality of our platform, products, integrations, and player-facing experiences. The successful candidate will combine strong technical QA expertise, deep iGaming platform knowledge, analytical thinking, operational understanding, and proven leadership capabilities. We are looking for someone who goes beyond managing test execution: a proactive leader who identifies risks, challenges assumptions, improves processes, and drives measurable improvements in product quality. A major focus of the role will be implementing modern testing practices, including automation-first approaches and the extensive practical use of AI-powered tools to improve testing efficiency, coverage, and delivery speed. Key Responsibilities: 1. QA Leadership & Organization Lead and consolidate existing QA teams into a unified QA organization. Establish clear responsibilities, ownership, and accountability across QA activities. Manage, mentor, and develop QA engineers, team leads, and automation specialists. Evaluate existing team capabilities, identify gaps, and optimize resource allocation. Establish a culture of critical thinking, proactive problem-solving, and continuous improvement. Build scalable QA processes that support AloPlay's growing portfolio of B2B clients and brands. Maintain a hands-on approach to critical testing activities, technical challenges, and complex investigations. 2. End-to-End iGaming Platform Quality Take responsibility for the QA strategy and testing coverage across the entire AloPlay ecosystem, including: Player-Facing Platform Registration, login, authentication, and account management. Player onboarding and verification processes. Deposits, withdrawals, cashier functionality, and payment methods. Casino and sportsbook player journeys. Bonuses, promotions, free spins, and loyalty features. CRM communications, engagement campaigns, and retention flows. Mobile, desktop, browser, and device compatibility. UI/UX functionality, usability, and player experience consistency. Back Office & Operational Systems Back-office functionality, user permissions, and operational workflows. Casino and sportsbook management functionality. PSP integrations, payment routing, and transaction flows. CRM and bonus configuration and execution. Reporting, data accuracy, and operational dashboards. Player account management and customer support tools. Third-party provider integrations and related operational processes. Multi-Brand & Multi-Market Environment Validate functionality across multiple brands, configurations, GEOs, and currencies. Ensure new brand launches meet defined quality standards. Identify configuration-related defects and inconsistencies. Establish reusable testing frameworks that support scalable brand deployment. 3. QA Strategy, Processes & Quality Governance Define and implement a company-wide QA strategy. Establish standardized testing methodologies, procedures, and documentation. Implement risk-based testing and prioritize critical business and player flows. Define clear testing requirements and acceptance criteria. Establish release quality gates and measurable go/no-go criteria. Ensure appropriate functional, regression, integration, API, exploratory, and end-to-end testing coverage. Introduce structured root-cause analysis and preventive actions for recurring production defects. Continuously evaluate testing effectiveness and identify opportunities for improvement. Maintain visibility over product quality, outstanding defects, and release risks. 4. Automation & AI-Driven Testing A key expectation of this position is to significantly increase the effectiveness and efficiency of QA through automation and AI. Responsibilities include: Define and execute a practical QA automation strategy. Identify repetitive, high-volume, and business-critical testing scenarios suitable for automation. Expand automated regression, API, integration, and end-to-end testing coverage. Integrate automated testing into development and CI/CD pipelines. Introduce and actively evaluate AI-powered testing solutions, including tools such as Claude and other relevant technologies. Explore AI-assisted test-case generation, automated script creation, test maintenance, defect analysis, and regression optimization. Reduce manual testing effort where automation can deliver reliable results. Establish measurable automation targets and continuously assess their effectiveness. Ensure automated tests are reliable, maintainable, and provide meaningful coverage. The objective is not simply to introduce AI tools, but to demonstrate measurable improvements in testing speed, quality, and efficiency. 5. Release Quality & Production Reliability Work closely with Engineering, Product, and Operations to ensure releases meet defined quality standards. Establish release-readiness criteria and provide independent QA assessments. Coordinate testing activities across multiple development teams and projects. Ensure critical player and operational journeys are validated before production releases. Establish effective smoke-testing and post-release verification processes. Monitor production defects and identify recurring quality issues. Participate in production incident investigations and root-cause analysis. Drive preventive improvements to reduce production defects and operational disruptions. Escalate significant quality risks with clear evidence and recommended actions. 6. Operational QA & Cross-Department Collaboration Work closely with Casino, Sports, PSP, CRM, Customer Support, Product, and other operational departments. Understand critical business processes and translate operational risks into structured testing requirements. Establish testing procedures for new integrations, configuration changes, and operational functionality. Ensure testing covers real-world business scenarios rather than only technical requirements. Challenge unclear requirements, incomplete solutions, and potentially problematic business logic. Collaborate with department managers to identify recurring issues and improvement opportunities. Ensure operational incidents and player complaints contribute to ongoing QA improvements. 7. Quality Analytics & Performance Management Define and maintain clear QA KPIs and performance dashboards. Measure defect leakage into production, defect severity, test coverage, automation effectiveness, and release quality. Track recurring defects and identify underlying patterns. Analyze production incidents and operational issues to identify systemic weaknesses. Use data to prioritize QA resources and testing activities. Provide regular quality reports, risk assessments, and improvement recommendations to the VP R&D. Demonstrate measurable improvements in product stability, testing efficiency, and delivery reliability. Mandatory Experience 6+ years of professional QA experience, including at least 2 years in a QA leadership or management position. Strong, practical experience within the iGaming industry, preferably with a B2B casino or sportsbook platform provider. Proven experience managing QA engineers and coordinating testing across multiple products or development teams. Strong understanding of casino, sportsbook, payments, bonuses, CRM, and player-facing platform functionality. Demonstrated experience building or significantly improving QA processes and testing frameworks. Strong knowledge of functional, regression, integration, API, exploratory, and end-to-end testing. Practical experience with test automation frameworks and automated testing strategies. Good understanding of web technologies, APIs, databases, and modern software development practices. Experience working with Agile development teams and CI/CD pipelines. Strong analytical capabilities, critical thinking, and structured problem-solving skills. Ability to independently identify quality risks and challenge technical or business decisions. Proven ability to prioritize effectively and deliver results in a fast-paced environment. Strong communication, stakeholder management, and leadership skills. Hands-on technical capability and willingness to investigate complex issues directly. AI & Automation Expectations Practical experience implementing or managing QA automation. Familiarity with AI-assisted development or testing tools. Ability to evaluate and introduce AI solutions into QA workflows. Understanding of the opportunities and limitations of AI-generated tests. A clear mindset toward reducing repetitive manual work and improving QA productivity through technology. Technical Knowledge Experience with several of the following: Playwright, Cypress, Selenium, or similar automation frameworks. REST APIs and Postman. SQL and database validation. Git and CI/CD pipelines. Jira, Confluence, TestRail, Xray, or similar tools. Browser developer tools and network debugging. JavaScript/TypeScript or other relevant scripting languages. AI-assisted tools such as Claude, GitHub Copilot, or equivalent solutions. Kafka or other event-driven architectures. Preferred Qualifications Experience working for a B2B iGaming platform provider. Experience managing QA across multiple brands, jurisdictions, or markets. Experience testing payment systems, casino integrations, and complex bonus engines. Experience implementing automation and AI-driven improvements with measurable results. Familiarity with production monitoring, incident management, and quality analytics. By joining us, you can expect: A unique opportunity to build a career in a global, fast-growing company. An attractive remuneration package, based on qualifications and experience. Continuous learning and development opportunities. Company-wide events and team activities, fostering a fun and supportive work environment. Wolt monthly allowance. Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages. Medical and wellness app, supporting both mental and physical well-being! Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/111?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Lithuania About our client Our client is a family-run Japanese company with over 200 years of history and two key business divisions: food for human consumption and pet food. In Japan, our client is the No.1 pet food brand , known for its wide product portfolio and innovative, industry-defining product “Churu” . After significant domestic growth, the company continues to expand internationally with the mission to bring joy to pets and their owners worldwide. They are now seeking a highly motivated and energetic Sales Representative to join the team in Lithuania. Aiming for a person who wants to grow with the company and actively contribute to building the brand in an exciting market. If you enjoy meeting people, building relationships, and being part of a growing international brand, this role is for you. Main responsibilities: Serving customers by selling products and meeting customer needs in Lithuania Serving existing accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Keeping management informed by submitting activity and results reports, such as weekly work plans, and monthly analysis. Monitoring competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques. Resolving customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. Providing historical records by maintaining records on area and customer sales. Contributing to team effort by accomplishing related results as needed. Promoting our products at different events, such as expo or dog or cat shows etc. Requirements: You are enthusiastic, people-oriented and motivated to grow your career in sales. You enjoy being out in the market, meeting partners and representing a brand you believe in. Ideally you bring in: Experience in sales, retail or customer-facing roles (FMCG or pet industry is a plus) A commitment to excellent customer service. Excellent written and verbal communication skills. Fluent in Lithuanian. Knowledge of English is a plus. Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers. Experience using computers for a variety of tasks. Competency in Microsoft applications including word, excel, and outlook. Able to work comfortably in a fast-paced environment. Valid driver's license required for job-related travel inside Lithuania Passion for pets and animal well-being What we offer: The chance to join an international premium brand on a strong growth path Real responsibility and room to grow Attractive compensation package including company car (also for private use) Professional onboarding and ongoing development A young, dynamic and international team Long-term career opportunities within a stable global company
Location: Seoul, South Korea About the company At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide. Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets. Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions. About the role The ideal candidate will have experience in Dubbing and Localization project management, coupled with a good understanding of current and new technologies and workflows. In addition, they will be highly motivated and able to work as part of a team that deals with changing priorities and workloads. Responsibilities Managing multiple localization projects from client order to delivery completion Establishing a solid understanding of specific client specifications and needs Building strong working relationships with clients and focusing on delivering the highest quality assets on time Liaising with multiple clients and maintaining clear communication Managing complex projects from beginning to end in a timely manner Developing project plans and workflows, managing time, budget, resources, and quality control Managing, monitoring, and updating all timelines and setting realistic expectations for day-to-day deliveries Working with the billing team to ensure projects are billed correctly and on time to clients Performing order entries based on client requests and ensuring final deliveries are within the expected timeframe Providing strategic solutions to any issues that may arise with clients Collaborating with operational teams to build processes, make sure the workflow operates smoothly and efficiently, and initially enhancing the client experience Identifying areas of opportunity to enhance clients’ experience and work closely with other department leaders to drive initiatives and to execute on those opportunities Abiding by security policies and protecting information assets entrusted to you Other related tasks as assigned to fulfill responsibilities ------------------------------------------------------------------------------ 고객 주문에서부터 배송 완료까지의 다수 현지화 프로젝트 관리 특정 고객 사양과 니즈에 대한 확실한 이해 확립 고객과의 긴밀한 업무관계 구축 및 최고 품질의 자산을 적시에 제공 다수의 고객과의 연락 및 명확한 커뮤니케이션 유지 복잡한 프로젝트를 시작부터 끝까지 적시에 관리 프로젝트 계획 및 업무 흐름 개발, 시간/예산/자원 관리 및 품질 관리 모든 일정에 대한 관리/모니터링/업데이트, 그리고 일일 배송에 대한 현실적 기대치 설정 요금청구팀과 협력하여 프로젝트 요금이 고객에게 정시에 정확히 청구되도록 보장 고객 요청에 따라 주문 입력을 수행하고, 최종 배송이 예상 시간 내에 이루어지도록 보장 고객에게 발생할 수 있는 모든 문제에 대한 전략적 솔루션 제공 운영팀과 협력하여 프로세스를 구축하고, 업무 흐름이 원활하고 효율적으로 운영되도록 보장하며 초기에 고객 경험을 향상시킴 고객 경험을 향상시킬 수 있는 기회 영역을 파악하고, 타 부서장들과 긴밀히 협력하여 이러한 기회에 대해 실행함 보안 정책을 준수하고 맡겨진 정보자산을 보호함 책임 업무를 이행하기 위해 할당된 기타 관련 업무, 과업 Requirements Fluent in English Passionate about customer experience and customer service excellence Strong technical skills and knowledge of tools and devices in digital media Excellent communication skills Deep sense of urgency and ability to work in a fast paced environment Problem solver with creative and innovative approach with ability to think out of the box Outstanding attention to detail and ability to plan complex projects with urgency A positive attitude when experiencing obstacles and enthusiastic to get things done Bachelor degree Experience in localization, media industry and post-production workflows
Location: Seoul, South Korea At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide. Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets. Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions. Job Description: The position of Manager of Finance, Planning and Analysis APAC is a newly created role within Pixelogic Media, Seoul to support the VP & GM, APAC and the central Corporate Services in the United States. The successful individual has a desire to build strong relationships with business line heads and non-financial stakeholders through effective business partnering. There is also plenty scope for the new appointment to enhance existing processes as well as regular business planning, forecast and management information reports. Responsibilities: · Responsible for accurate preparation on the consolidated (P&L, balance sheet, and cash flow) monthly financial results, quarterly forecasts and annual budgets of the Company’s business units to senior management and external parties. · Review and monitor key changes between actual results vs. current forecast, budget, prior month and prior year, and oversee the preparation and presentation of variance explanations to senior management. · Support both the interim and year-end financial audits, including dealing directly with the external auditors and tax advisors on issues and with those in accounting to compile information Manage and oversee entire order to cash process incl. sales and purchase invoicing. · Heavy data reconciliation to ensure the accuracy and integrity of project financial data being reported correctly. · Ensure compliance with Pixelogic’s global business processes in the area of financial management. · Assist in all other areas as needed. Requirements · Professional accounting or finance qualification. · Proven experience as a finance/admin manager in company with international footprint. · Bachelor’s degree in Business, Finance, or Accounting with a CPA. · Experience in the media industry preferred. · Highly proficient in Microsoft office, specifically Microsoft Excel. · Skilled in billing, reporting, analysis, problem solving and relationship building. · Excellent verbal and written communication skills. · Strong attention to detail, organizational, problem-solving and high level math skills.
Location: Poland; Lithuania; Latvia; Georgia; Kazahstan, Kazakhstan; Belgrade, Serbia About us Carazo Enterprise SL is a luxury brand distribution company established in 2012, known for high-quality service and best-in-class distribution channels for the brands we represent. Our success is built on modern infrastructure and smart organizational and technological solutions. We currently operate multiple legal entities across multiple jurisdictions across the EU, Latam, and the USA — and are looking for an experienced professional to take ownership of our Shopify, HubSpot, integrations, and related technical projects. About the role Our online store runs on Shopify, and our sales and customer-service processes run on HubSpot. Development and integration work is handled by external agencies and freelancers. We are creating a dedicated internal role for one person who will own the technical side of Shopify, HubSpot, and the integrations between them, while also managing the external technical resources responsible for more complex work. You will combine hands-on technical knowledge with strong project and vendor management skills. You should be comfortable making minor technical adjustments, configurations, troubleshooting issues, and handling routine system administration independently. For larger or more complex configurations, automations, integrations, or development work, your role will be to understand the business and technical requirements, define the scope, prepare clear specifications, coordinate the appropriate external specialists, oversee implementation, and verify the completed work before it goes live. You will report directly to the CEO and have clear ownership of the systems, projects, and technical coordination within your area. What you will do Shopify and catalogue • Configure and maintain the store, including products, variants, prices, collections, and metafields. • Manage bulk imports and exports and support B2B price lists and customer accounts. • Manage apps and checkout settings, including rules for regulated products. • Make minor configuration and technical adjustments independently where appropriate. • Troubleshoot routine Shopify issues and identify when external technical support is required. Integrations and automation • Own the Shopify-HubSpot integration and ensure accurate synchronization of customers, companies, and orders. • Understand and oversee integrations with payments, shipping, WhatsApp (Wati), and other tools through apps, APIs, webhooks, Zapier, Make, or similar technologies. • Maintain Shopify Flow and HubSpot Workflows and make routine adjustments where appropriate. • For more complex integrations and automations, assess requirements, define the technical scope, coordinate external specialists, and oversee implementation. • Monitor integrations, identify errors or failed processes, and coordinate resolution where external technical support is required. HubSpot / CRM • Manage pipelines, deal stages, properties, tags, and customer tiers. • Set up and maintain user roles, permissions, reports, and dashboards. • Maintain data quality, including duplicate management, merges, and consistent records. • Handle routine CRM configuration and administration independently. • Coordinate more complex CRM changes or development work with external specialists when required. Technical project and vendor management • Translate business requirements into clear technical requirements and specifications. • Assess whether a task can be handled internally or requires external technical expertise. • Identify and coordinate external developers, agencies, freelancers, or other technical specialists. • Obtain estimates, implementation plans, and timelines from external providers. • Track project scope, deadlines, budgets, dependencies, and changes. • Review and test completed work against the agreed requirements. • Formally verify and accept deliveries before go-live. • Ensure that external technical work is properly documented and maintainable. Control and documentation • Maintain documentation of systems, integrations, configurations, workflows, and access rights. • Control administrative permissions and external vendor access. • Monitor system performance, synchronization issues, and errors. • Ensure that technical changes are documented and properly handed over. • Maintain a clear overview of the Shopify, HubSpot, and broader e-commerce technology environment. Your first 90 days • Consolidate our HubSpot environment into one working system. • Ensure every Shopify order, customer, and company is recorded correctly in HubSpot, with no duplicates. • Implement market and tier tags and B2B pricing consistently across Shopify and HubSpot. • Integrate WhatsApp (Wati) with HubSpot. • Audit and clean the product catalogue and establish one standard for product changes. • Map all systems, apps, and integrations and establish role-based access and documented handover. • Review existing technical processes and external vendor arrangements and establish clear ownership, documentation, and working processes. Requirements We verify these requirements. Please read them carefully before applying. • 3+ years of hands-on technical Shopify experience. You can demonstrate live stores and clearly explain your exact contribution to each. • Experience with Shopify integrations with CRM, ERP, or third-party systems. You can explain at least one integration step by step, including the systems involved, implementation method, challenges, and outcome. • Strong technical fluency: you can read and make basic edits to Liquid and JSON and understand metafields/metaobjects, Shopify Flow, and the Shopify app ecosystem. • Strong project and vendor management experience: you have written technical specifications, gathered estimates, coordinated external developers or agencies, tested deliveries, managed deadlines and budgets, and overseen implementation. • Hands-on experience with bulk catalogue operations using Matrixify or CSV. • English B2+ with clear written and verbal communication. • Ability to distinguish between technical work you can handle independently and work that requires specialized external expertise. Strong advantages • Hands-on HubSpot experience (Sales/Service Hub, pipelines, workflows, permissions). • Shopify Plus and/or Shopify B2B. • Experience in regulated or age-restricted e-commerce. • Multi-market experience (US and EU). • Russian and/or Spanish. This role is not a fit if you are: • A pure developer who is primarily focused on writing code and has limited project or vendor management experience. • A pure project manager without strong, hands-on Shopify technical knowledge. • A theme/design or marketing-focused Shopify profile without broader technical and systems experience. • Experienced only in WordPress/WooCommerce or local CRMs, with no substantial Shopify experience. • Someone who expects external developers to handle all technical troubleshooting and routine system administration without being able to understand or manage the underlying systems. Benefits • Format: Remote, full-time, contractor (B2B) agreement. • Compensation: €2,500–€3,000 gross per month. • Probation: 3 months. • Working hours: 9:00 AM to 6:00 PM Madrid time (daily overlap with Spain/CET and teams in the Americas) What to send us • CV and LinkedIn profile. • Links to live Shopify projects and a description of your exact contribution to each. How we hire 1. Application review 2. Recruiter interview – motivation, communication, English, technical ownership, and overall fit. 3. Portfolio and experience verification, plus a practical case based on a real task from our business. 4. Interview with the hiring manager. 5. References from at least two previous employers or clients (B2B). If you meet the requirements and believe your experience is a strong match for this role, we would be happy to hear from you. We look forward to receiving your application!
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Настроить подбор