Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Global Partnership Development: Build and scale strategic partnerships with brokerage firms, financial platforms, financial influencers/KOLs, investor communities, and other relevant ecosystem partners across key global markets, driving user acquisition, trading activity, AUM, and revenue growth.
End-to-End Partnership Management: Own the full partnership lifecycle, including market mapping, outreach, commercial negotiation, partnership design, launch, and ongoing performance management.
Commercial Strategy & Optimization: Develop and optimize revenue-sharing structures, incentive models, and customized partnership solutions to improve ROI, partner productivity, and customer retention.
Market Expansion: Identify and evaluate new partnership channels, customer segments, and geographic opportunities to support international growth.
Market & Competitive Intelligence: Monitor global financial-market trends, evolving customer behavior, and competitor partnership strategies to identify emerging opportunities and develop differentiated go-to-market initiatives.
Cross-Functional Collaboration: Partner closely with product, marketing, operations, compliance, and regional teams to ensure partnership initiatives are scalable, commercially effective, and appropriate for different markets.
全球渠道及合作伙伴拓展:面向全球重点市场,拓展并深化与券商、金融平台、财经KOL/内容创作者、投资者社区及其他生态合作伙伴的战略合作,推动新客、交易量、AUM及收入增长。
全链路合作管理:独立负责从市场及合作伙伴挖掘、商务拓展、合作谈判、方案设计,到上线执行及后续数据复盘的完整合作流程。
商业模式优化:结合不同市场及合作伙伴特点,设计并持续优化分润机制、激励方案及定制化合作模式,提升合作ROI、渠道产出及客户留存。
全球市场拓展:持续识别新的合作渠道、客户群体及区域市场机会,支持业务的国际化增长。
市场洞察与竞品分析:紧密关注全球金融市场趋势、用户需求变化及行业竞品的渠道策略,识别新的增长机会并制定差异化的市场拓展方案。
跨团队协作:与产品、市场、运营、合规及区域团队紧密合作,推动合作项目在不同市场高效落地并实现规模化增长。
What We Look For In You
Bachelor’s degree or above, with 2–5 years of experience in business development, strategic partnerships, channel development, or related commercial roles within brokerage, fintech, wealth management, trading, or financial services.
Experience working with international or multi-market financial platforms is preferred.
Strong understanding of brokerage, investment, or trading ecosystems, including partnership structures, distribution channels, customer acquisition models, and commercial incentive mechanisms.
Existing relationships with brokerage firms, financial platforms, financial content creators, investor communities, or other relevant financial ecosystem partners are a plus.
Familiarity with, or strong interest in, digital assets and crypto, with the ability to understand the evolving relationship between traditional finance and emerging digital-asset products.
Strong commercial judgment, negotiation, stakeholder management, and analytical skills, with a proven ability to translate partnerships into measurable business outcomes.
Results-oriented, highly self-motivated, and comfortable operating in a fast-paced, international, and evolving business environment.
Strong cross-cultural communication skills and the ability to collaborate effectively with stakeholders across different regions and functions.
本科及以上学历,具备2–5年券商、金融科技、财富管理、交易平台或其他金融服务领域的商务拓展、战略合作、渠道拓展或相关商业经验。
有国际化金融平台或跨区域市场工作经验者优先。
熟悉券商、投资或交易生态,包括渠道体系、客户获取模式、合作机制及商业激励模式。
在券商、金融平台、财经KOL/内容创作者、投资者社区或其他相关金融生态中拥有合作资源者优先。
对数字资产及加密行业具备一定理解或强烈兴趣,能够理解传统金融与新兴数字资产产品之间不断演进的用户及商业需求。
具备较强的商业判断、商务谈判、利益相关方管理及数据分析能力,能够将合作机会转化为可量化的业务成果。
结果导向、自驱力强,能够适应快速变化、国际化的业务环境。
具备良好的跨文化沟通及跨区域协作能力。
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Tokyo
Workplace: Hybrid
Operating beyond the scope of conventional services or solutions engineering, Solutions Architects function as embedded technical advisors. You will manage the entire spectrum of customer outcomes, initiating with deep discovery and investigative work and culminating in the design, integration, deployment, and long-term enablement of the customer.
This position sits at the intersection of analytical rigor, financial services expertise, and strategic customer partnership. You will engage directly with banks and other financial institutions to understand their operational goals, risk requirements, investigative needs, and compliance challenges, developing bespoke workflows that allow organizations to leverage Chainalysis independently.
Your impact hinges on strong investigative instincts, technical proficiency, an understanding of financial crime and compliance within banking, and the ability to build trusted relationships with senior stakeholders. Japanese language fluency is required, both spoken and written.
In this role, you’ll:
- Own end-to-end customer engagements with banks and financial institutions, from discovery through investigation, solution design, deployment, enablement, and ongoing value delivery
- Partner directly with banks and financial institutions to understand investigative, intelligence, compliance, fraud, AML, and operational objectives and translate them into actionable outcomes
- Design, build, and maintain custom workflows, notebooks, dashboards, queries, and data models using Chainalysis data and products
- Enable customers to operate solutions independently, building internal capability and embedding Chainalysis into their operational infrastructure
- Act as the primary technical and domain advisor for customers, building trusted relationships through hands-on expertise and credibility
- Deliver live training, demonstrations, investigative walkthroughs, and technical briefings to both technical and non-technical audiences
- Support pre-sales technical engagement for complex and strategic financial services opportunities, helping customers understand what is possible and how to achieve it
- Collaborate closely with Product, Engineering, Global Intelligence, and Sales to influence the roadmap and improve offerings based on customer and market intelligence
- Develop and share financial services domain expertise, investigative techniques, and best practices that raise the capability of the wider team
We’re looking for candidates who have:
- Professional experience working directly with banks, financial institutions, or other financial services organizations
- Fluency in both spoken and written Japanese
- Conducted or directly supported cryptocurrency investigations, blockchain intelligence, financial crime analysis, AML, compliance, fraud, or related work in an operational environment
- Strong understanding of how banks and financial institutions manage financial crime, compliance, risk, investigations, and digital asset exposure
- Deep familiarity with blockchain ecosystems, including BTC, ETH, stablecoins and DeFi, and how on-chain data can be used within financial crime, compliance, risk, or investigative workflows
- Delivered customer-facing technical solutions, whether investigative outputs, data products, or analytical workflows, in complex real-world environments
- Built insights from large or complex datasets and communicated findings to varied audiences, from analysts to senior banking executives
- Operated successfully in fast-paced, ambiguous environments requiring ownership, adaptability, and sound judgment
Required Skills:
Technical Skills
- Proficiency in Python and SQL for data analysis, transformation, and solution development
- Experience building notebooks, dashboards, and analytical workflows
- Solid understanding of data modelling, querying, and working with large datasets
- Ability to quickly develop deep expertise in Chainalysis data structures, schemas, and products
Financial Services & Domain Expertise
- Substantive experience working with banks or financial institutions is a must
- Experience in one or more relevant domains, such as AML, financial crime investigations, fraud, sanctions and compliance, risk, cybercrime, or digital asset compliance
- Understanding of how banks and financial institutions operate, including their investigative workflows, regulatory environment, risk frameworks, and stakeholder structures
- Ability to apply financial services and domain expertise to shape investigative approaches, solution design, and customer advisory
- Strong understanding of how blockchain intelligence and digital asset data can support banking, compliance, risk, and financial crime objectives
Customer & Communication Skills
- Proven ability to build trusted, long-term relationships with banking and financial services customers through technical and domain credibility
- Excellent communication skills, with the ability to explain complex investigative and data concepts to both technical and non-technical stakeholders
- Fluent Japanese communication skills, both written and verbal
- Comfortable leading customer sessions, workshops, training, and technical working groups
- Experience enabling and upskilling customer teams, not just delivering outputs but building long-term customer capability
- Ability to communicate effectively with senior banking, compliance, risk, AML, and financial crime stakeholders
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Beograd, Serbia
Workplace: remote
We’re Novakid School, the next-generation early English learning platform that allows kids around the world to learn English efficiently, through play and fully remote practice with native-speaking teachers. Think cutting edge technology like AI-powered games and training apps that promote English speaking and comprehension based on the use of authentic content in English language. Think certified professionals with years and decades of expertise in children’s psychology and learning methods.
We’re looking for a CRM Marketer who excels as a collaborative team player within our fully remote environment. This role involves utilizing various customer insight frameworks to understand and address customer needs effectively, driving engagement through our Customer Data Platform (CDP) Bloomreach.
Key Responsibilities:
Customer Insights and Analysis: Apply various frameworks (such as Jobs To Be Done, Persona Development, Empathy Mapping) to gain a deep understanding of customer pains and needs.
CRM Strategy Development: Use insights derived from customer analysis to develop and execute CRM strategies that enhance customer interaction and drive business results using Bloomreach.
Campaign Execution: Design and implement engaging multichannel campaigns (email, whatsapp, sms, push, ensuring content is tailored to customer segments identified through insight frameworks.
Data-Driven Optimization: Leverage analytics tools to analyze campaign performance and refine strategies based on robust data analysis.
Cross-Functional Collaboration: Work closely with product, sales, product marketing and analytics teams to ensure seamless integration and alignment of CRM strategies with overall business goals.
You have…
Technical Skills:
Proficient with Bloomreach or similar CDPs for data management, campaign execution, and analytics.
Skilled in email design and coding using tools like Stripo.
Competent in using analytics platforms and/or SQL for data analysis and decision-making.
Copywriting skills are a plus.
Soft Skills:
Strong communication and collaboration skills, essential for working effectively in a remote team environment.
Proven ability to apply customer insights frameworks effectively to CRM strategies.
High adaptability with a commitment to learning and applying new methodologies in customer insight and CRM.
Education:
Bachelor’s degree / course in Marketing, Business Administration, or a related field.
Language:
Fluent in English at an Upper-Intermediate level or higher.
We offer…
Remote work. We are very good at it.
Flexible working hours, not less than 40 hours per week
Interesting and promising project
Location: Singapore
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional
Data Engineer Intern
to join our growing team. In this role, you will design and implement data pipelines that load data from multiple sources into our data warehouse, building efficient data models that drive analysis and key business metrics. You'll optimize analytical workflows using dbt Cloud, leveraging macros and packages to enhance productivity, while contributing to our CI/CD processes and DevOps practices. You'll also have the opportunity to participate in AI initiatives by contributing to the development of Data Genie in Workato.
In this role, y
ou will also be responsible to:
Implement and maintain data pipelines to load data from multiple sources into a data warehouse.
Building efficient data models to drive analysis and key metrics.
Optimization of analytical workflows to improve productivity through the use of macros and packages in dbt Cloud.
Continuously improve existing DevOps experience by strengthening our CI/CD processes
Contribute to AI initiatives by assisting with the development of Data Genie in Workato.
Collaborate with internal business stakeholders to understand various data pain points and develop solutions to resolve those issues.
Support operational needs of various business units.
Requirements
Qualifications / Experience / Technical Skills
Currently pursuing a degree in Business Analytics, Information Systems, or other related field.
Able to commit for at least 6 months.
Good understanding of Database concepts such as ERD.
Intermediate SQL skills (e.g. Join, CTE, and window functions etc).
Experience in using data warehouses such as Snowflake and data transformation tools such as dbt Cloud.
Experience with using Extract-Load-Transform (ELT) applications or scripts..
Experience in building and working with AI related solutions using LLMs is a plus.
Understanding of CI/CD and DevOps is a plus.
Soft Skills / Personal Characteristics
Fast mover and comfortable navigating a fast-paced environment.
Excellent organizational skills and ability to juggle multiple projects simultaneously.
Strong analytical skills, verbal and written communication skills are required to present actionable insights to business leaders.
Thoughtful team player, a keen learner, and have a “can do” attitude with a growth mindset.
(REQ ID: 2942)
Location: Armenia; Czech Republic; Poland; Serbia
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About the Role
As the business grows and introduces increasingly sophisticated financial products, we are looking for an experienced professional to take ownership of our financial data ecosystem: improving cost and revenue collection methodologies, strengthening reconciliation processes, and driving deeper analytical insight for management.
Reporting Line:
Head of Business Intelligence
Location:
Remote
Responsibilities
Review and redesign existing cost and revenue collection processes from external counterparties
Develop scalable methodologies for integrating new financial products into the accounting and reporting ecosystem
Design automated validation and control mechanisms that improve financial data quality
Review and audit the current Activity-Based Costing (ABC) methodology
Investigate discrepancies and work with Finance, Operations, and Technology to resolve root causes
Manage multiple reporting scopes with varying legal entity inclusion and exclusion rules
Support ad-hoc reporting requests during corporate transactions
Qualifications
Strong understanding of financial reporting and accounting principles
Experience working with General Ledger data
Experience designing reconciliation or financial control processes
Strong analytical mindset, with the ability to investigate complex financial data
Experience working with SQL and large datasets
Ability to understand end-to-end financial processes rather than isolated reports
Excellent communication skills, including the ability to explain complex findings to both technical and non-technical stakeholders
Personality / Mindset
Integrity & loyalty
Team player with advanced communication and collaboration skills
A hands-on, can-do attitude - always looking for solutions and thinking out of the box
Overachiever mentality
Capability to work and succeed in a fast-paced and ever-changing environment
We Offer*
Competitive salary
Corporate benefits (choose your preferred options)
Truly inspiring culture, pleasant and informal work environment
Ongoing education & training programs
Opportunity to network and connect in the Corporate Events
Global career opportunities
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: London
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint - we’ve got huge goals.
As an
Algorithm
Researcher
at Via, you’ll join our R&D center in London, as part of the Core R&D group, which is responsible for developing and maintaining Via’s proprietary algorithms and the services that run them in production. The role sits at the intersection of algorithm development, data science, and software engineering. You’ll work on complex algorithmic problems, explore and evaluate different approaches, and turn your solutions into reliable production systems that support Via’s transportation networks around the world. If you enjoy combining analytical thinking, algorithms, data, and hands-on development, this position might be just for you!
What You'll Do:
Design, develop, and improve Via’s core algorithms and business logic, solving complex real-world problems.
Explore and evaluate algorithmic approaches using data, experimentation, and analytical methods.
Develop and maintain mission-critical services that bring algorithmic solutions into production.
Work with large datasets to analyze system behavior and improve the performance of our algorithms.
Take ownership of complex technical problems, from initial research and exploration through to production.
Work in close collaboration with algorithm developers, researchers, data scientists, and software engineers.
Who You Are:
M.Sc. or Ph.D. in Computer Science / Mathematics / Statistics / Operations Research / similar quantitative field.
3+ years of relevant industry experience in algorithm development, data science, research, or software engineering with a strong algorithmic focus.
Strong knowledge of algorithms, data structures, and analytical problem-solving.
Strong Python skills and experience developing production-quality code.
Experience working with data and applying data science, optimization, or analytical techniques to solve complex problems.
Experience taking algorithms, models, or prototypes and turning them into production systems.
Experience with DevOps and cloud infrastructure (Kubernetes, etc.) — strong advantage.
Experience in architecture and maintaining cloud systems — strong advantage.
Curious and analytical: you enjoy exploring different approaches and understanding the data behind your solutions.
Pragmatic: you can break complex problems into smaller problems and find simple, effective solutions.
Hands-on: you enjoy taking ideas from research or experimentation all the way into production.
Compensation and Benefits:
Becoming part of a company that was awarded for its commitment to social good:
We are one of 17 Ventures That Embody the U.N.’s 17 Sustainable Development Goals
Inc. Magazine’s “Best in Business” Awardee in the software category for Companies That Put Purpose Before Profit
Competitive compensation including equity
A spacious office near Chancery Lane, where you can enjoy weekly team lunches
Comprehensive health scheme offered through AXA
Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents
Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them.
This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes.
You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness.
If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role
WHAT YOU’LL ACHIEVE
- Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion.
- Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes.
- Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership.
- Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met.
- Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals.
- Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value.
- Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion.
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
- Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs.
SKILLS YOU’LL NEED TO BRING
- Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy.
- Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation.
- Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it.
- Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account.
- Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans.
- Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams.
- Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team.
- Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity.
- Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership.
- Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers.
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems.
- You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes.
NICE TO HAVES
- Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes.
- Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management.
- Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership.
- Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path.
- Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model.
- Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software.
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Athens
Workplace: OnSite
Role highlights:
- Production Reliability Engineer
- Location: Athens
- Department: Mission Assurance & Reliability; Global Manufacturing Organisation
- Reports to: Manager, Mission Assurance & Reliability
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO)
Why this role matters:
This role is responsible for assuring the reliability and quality of ICEYE’s subassembly production line, ensuring that assemblies meet design intent, space-grade quality requirements, and operational standards. The Production Reliability Engineer works closely with AIT engineering, production technicians, and integration teams to prevent quality escapes, ensure proper operator self-verifications, and drive proactive improvements through risk-based quality assurance methods.
The position reports to the Reliability & Mission Assurance team and serves as the quality assurance representative embedded in the subassembly production line. It plays a key role in maintaining product reliability, manufacturability, and compliance with space standards by implementing preventive quality practices, monitoring key metrics, and fostering a culture of quality ownership at the production level.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Oversee subassembly production activities, ensuring compliance with quality requirements, approved processes, and product specifications.
- Manage and support quality-related change management activities, including impact assessments, implementation follow-up, and effectiveness verification.
- Review, approve, and disposition non-conformances, ensuring timely resolution through use-as-is, rework, repair, or corrective actions as appropriate.
- Lead and support corrective and preventive action (CAPA) activities, including planning, implementation, and effectiveness monitoring.
- Perform and oversee final inspection activities, including visual inspections, configuration verification, and confirmation of inspection and test results.
- Prepare and review Acceptance Data Packages (ADPs) to ensure completeness, accuracy, and compliance with customer and regulatory requirements.
- Plan and conduct process audits, perform spot checks of newly implemented procedures, and follow up on corrective actions to verify sustained compliance.
- Develop, maintain, and continuously improve inspection plans, checklists, quality requirements, and inspection procedures in collaboration with Engineering and Production teams.
- Monitor production and quality performance indicators, including non-conformance trends, yields, rework, and process effectiveness, to drive continuous improvement.
- Provide guidance and training to production personnel on quality requirements, inspection standards, ESD/FOD control, cleanliness, and product handling practices.
- Ensure production readiness by verifying that required inspections, verifications, approvals, and quality gates are completed before manufacturing activities proceed.
- Collaborate with Engineering, Production, and Quality teams to identify risks, resolve quality issues, and improve manufacturing and inspection processes.
What we’re looking for
Must haves:
- Bachelor’s degree in Electronics, Mechatronics, or Electrical Engineering.
- Familiarity with electronics or PCBA and high-reliability electronics production environment.
- Minimum 5 years of experience in production quality assurance, manufacturing engineering, or process reliability within electronics, aerospace, or high-reliability manufacturing.
- Solid understanding of subassembly production processes (gluing, soldering, assembly, and testing), process control, ESD/FOD/cleanliness requirements, and space or electronics manufacturing standards.
- Familiarity with standards such as IPC-A-610 Class 3, IPC/WHMA-A-620 Class 3, J-STD-001, and quality systems (ISO 9001 / AS9100)
- Proficiency in data-driven problem solving (e.g., 8D, 5 Whys), and fluency in English (written and verbal).
- Strong risk-based thinking, analytical mindset, and a hands-on approach.
- Demonstrated ability to train, influence, and collaborate with operators and engineers.
- Ability to influence and drive results without direct authority
- Structured problem-solving and analytical thinking
- High ownership with a proactive, hands-on approach
- Ability to manage multiple priorities in a fast-paced, evolving environment
Nice to haves:
- Experience with ECSS-Q-ST-20 or other space-quality assurance frameworks.
- Experience performing or leading PFMEA and control plan development.
- Hands-on experience implementing Lean or Six Sigma initiatives in electronics manufacturing.
- Experience supporting internal or external audits (ISO, or customer).
Application Process
- Screening
- Initial Interview
- Task & Presentation
- Final On-site Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role / impact
As a Lead Engineer within the Internal AI Accelerator Squad, you will be at the forefront of Xero’s transformation into an AI-native company. You will act as a forward-deployed engineer, embedding yourself within various internal business teams to co-design and operationalise agentic AI workflows that remove manual toil and fundamentally reshape how our people work end-to-end.
Your impact extends beyond the code; you will lead the delivery of high-stakes AI agents from discovery to production, while acting as a technical partner and evangelist. By defining the patterns, guardrails, and tooling for intelligent automation, you will create the blueprint that enables the rest of Xero to harness the power of AI safely and effectively.
The team / how they connect
You will join a dedicated, high-velocity squad focused on boosting the adoption of agentic AI and intelligent automation across the global business. The team connects through a shared mission of rapid experimentation and "vibe-coding," working closely with product owners and SMEs to turn complex, messy workflows into elegant, automated solutions.
The team is currently working on / Initially, you will focus on
- Designing and iterating on AI agents and workflow orchestrations using tools like Claude, Gemini, and MCP.
- Integrating AI systems with core enterprise platforms including Salesforce, Workday, Slack, and NetSuite.
- Developing reusable automation patterns and shared templates to be used by the business
- Building evaluation and monitoring frameworks to measure performance and ensure the safety of AI-native workflows.
Where and how you can work
At Xero, we embrace a hybrid way of working that prioritises both flexibility and meaningful connection. You will have the autonomy to work from home, supported by regular boost days in our modern office spaces designed to foster collaboration, brainstorming, and team bonding.
Here are some of the things we are looking for
- You bring a wealth of experience in building and operating applications or automations within production environments, particularly involving APIs and cloud infrastructure.
- Your background includes hands-on delivery of AI-driven solutions such as agents, copilots, or RAG systems using LLMs like Claude or Gemini.
- You possess proficiency in programming languages such as Python or TypeScript and feel comfortable navigating SDKs and webhooks.
- A systems-thinking approach is part of your toolkit, allowing you to design agents with security, auditability, and controlled blast radius at the forefront.
- You have a track record of partnering with non-technical stakeholders to translate business pain points into technical solution designs.
- You are a natural coach who enjoys uplifting the AI fluency of those around you through pairing, workshops, and clear communication.
Compensation Philosophy
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The base salary range for this role in Canada is $240,000 - $260,000 CAD.
Please note that this range represents base salary only. We believe in rewarding our people for their total contribution, which is why we look at compensation through a holistic lens. In addition to base pay, your total package may include:
- Variable Pay: Eligibility commissions or equity based on role and performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs.
- Xero Perks: Inside Xero https://careers.xero.com/inside-xero/benefits-wellbeing/ Explore our full suite of benefits, from wellbeing initiatives to professional development.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards organization builds the policies, evaluations, and enforcement systems that keep our models from contributing to catastrophic harm. We are hiring a manager to lead the research engineering team responsible for biological safety: the evaluations, datasets, and classifiers that govern how our models handle biological knowledge.
You will lead a team of research scientists and engineers who design and run capability evaluations against frontier models, curate training data for our safety classifiers, train and iterate on those classifiers alongside our ML engineers, and measure how they hold up against adversarial pressure in production traffic. You will set the technical direction for that work, decide where the team invests, and own the results.
This is a hands-on management role. Most of your time goes to growing and directing the team, but you will keep enough technical depth to review an eval design, interrogate a classifier's failure modes, and represent the work credibly to Research, Product, and Policy partners.
The core tension your team owns is precision: safeguards need to be robust against sophisticated actors while staying out of the way of the far larger population of legitimate researchers using Claude to accelerate life sciences work. Getting that tradeoff right is an empirical problem, and your team is the one measuring it.
Key responsibilities
Manage, coach, and grow a team of research scientists and engineers working on biological safety evaluations and classifiers, including hiring, onboarding, performance, and career development
Set the technical direction and roadmap for the biological safety research agenda, and make the calls about what the team builds, what it deprioritizes, and when a safeguard is ready to ship
Own the quality of capability evaluations that assess what new models can do in the biological domain, and turn results into deployment recommendations that leadership can act on
Guide the development of training and evaluation datasets for our safety classifiers, working with internal and external threat modeling experts to ground them in realistic risk
Oversee the training and iteration of safety classifiers alongside ML engineers, optimizing jointly for adversarial robustness and low false-positive rates
Ensure the team invests in the tooling and pipelines that make evaluation and classifier development fast and repeatable
Establish how the team measures classifier and eval performance against production traffic, identifies gaps, and prioritizes improvements
Direct red-teaming and stress-testing of safeguards as threats, models, and product surfaces evolve
Partner with Research, Product, Policy, and government affairs colleagues to embed biological safety throughout the model development lifecycle, and serve as an escalation point for biological content
Represent the team's work in external communications including model cards, blog posts, and policy documents
Track developments in biology, machine learning, and biosecurity for their potential to create new risks or enable new mitigations
Minimum qualifications
Experience managing a technical team, including hiring, coaching, and performance management
A record of setting technical direction for a team and making prioritization calls under uncertainty
Proficiency in Python, with a background in scientific programming and data analysis
A solid grasp of ML fundamentals, sufficient to critically review evaluation design and classifier development
Knowledge of modern biology across both measurement and engineering: high-throughput assays and functional characterization, as well as gene synthesis, genome editing, strain construction, and protein engineering
Experience designing quantitative experiments or evaluations and drawing defensible conclusions from noisy results
Clear analytical and writing skills, and the ability to explain technical concepts to non-technical stakeholders
Familiarity with dual-use research concerns and biosecurity frameworks, such as select agent regulations, the Biological Weapons Convention, or Australia Group guidelines
Comfort with ambiguity and with shifting priorities as AI capabilities change
Motivation to prevent misuse without obstructing the beneficial work that makes up the vast majority of this field
Preferred qualifications
3+ years of people management experience, ideally leading research scientists, research engineers, or ML engineers
Experience building a team or function from a small headcount, including defining scope, hiring the first few people, and establishing how the team works
At least 8 years of hands-on experience in life sciences, with deep expertise in areas such as molecular biology, drug discovery, or computational biology
Experience working with large language models, including prompting, fine-tuning, or evaluation
Experience training or deploying classifiers or other ML systems in production, and comfort reasoning about precision and recall for rare, high-consequence categories where the base rate is very low
Experience developing ML methods for biological systems or biological data
Familiarity with adversarial robustness, red-teaming, or safety evaluation of ML systems
Experience leading complex technical projects across multiple stakeholder groups
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Worldwide
Senior Accountant (US GAAP) - full time or part time
LauLau is seeking a highly experienced, dependable, and detail-oriented Accountant to support our US-based CPA and accounting firm clients. This role requires strong expertise in US GAAP, the ability to manage complex accounting functions independently, and the professionalism to work directly with client stakeholders in a high-performance remote environment.
Key Responsibilities:
Manage full-cycle accounting functions, including general ledger maintenance and financial reporting.
Perform monthly bank, credit card, and balance sheet reconciliations with a high degree of accuracy.
Execute month-end and year-end close processes while ensuring compliance with established timelines.
Prepare, review, and analyze financial statements, including Profit & Loss Statements, Balance Sheets, and Trial Balances.
Support sales tax filings, regulatory compliance, and other accounting requirements across multiple entities.
Collaborate directly with clients to address accounting inquiries and provide professional financial support.
Leverage AI tools and modern accounting technologies to improve efficiency and accuracy in accounting workflows.
Requirements:
Minimum of 7 years of accounting experience, including at least 2 recent years working within a US accounting or CPA firm.
Strong working knowledge of US GAAP with demonstrated practical experience. Candidates with IFRS-only experience will not be considered.
Professional accounting qualification such as CPA, CA, ACCA, SAICA, or an equivalent designation
is strongly preferred.
Excellent written and spoken English communication skills with the ability to interact directly with US-based clients.
Demonstrated professional judgment, integrity, and a strong commitment to confidentiality.
Advanced proficiency with accounting software and financial reporting tools.
For Every LauLau Professional:
Proven employment stability, with a minimum of two years of tenure in each prior role.
Excellent written and verbal English communication skills.
Advanced, hands-on experience using AI tools such as ChatGPT, Claude, and Gemini to enhance work performance and productivity.
A reliable home office setup, including high-speed internet, professional equipment, and a quiet working environment.
Strong and consistent availability during US business hours.
Salary: $15 / hour
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Safeguards Enforcement Lead on the User Well-Being team, you will be responsible for managing our child safety, mental health, abuse and exploitation, and age assurance enforcement workflows. This will include managing the team responsible for scaling, maintaining, and continuously improving the systems and processes we use to detect and respond to these harms.
This is a management role. You will serve as the central point of contact for those who conduct content review, managing day-to-day workflows, quality assurance, and escalation processes. You will also work closely with internal Engineering, Policy, and Legal teams to scale detection systems and close enforcement gaps as the threat landscape evolves.
Important context for this role: In this position you will regularly be exposed to and engage with explicit content of a sexual nature involving minors, as well as content that may be violent or psychologically disturbing. Anthropic takes the wellbeing of team members working in this area seriously and provides access to wellness resources and support. Candidates should carefully consider this aspect of the role before applying.
Key responsibilities
Manage a team of individual contributors across multiple policy areas under the User Well-Being banner
Serve as the primary point of contact for review partners conducting content review, including onboarding, training, quality assurance, and ongoing relationship management
Design and improve enforcement workflows to scale effectively as volume grows, while maintaining high accuracy and consistency across review decisions
Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for User Well-Being policies
Develop and maintain internal documentation, decision trees, and review guidelines that enable accurate and consistent enforcement at scale
Keep up to date with emerging AI policy enforcement best practices, evolving legal frameworks, and developments in technology, and use these to inform our workflows
Identify and report trends in misuse patterns to internal stakeholders, including Policy, Legal, and Trust & Safety leadership
Coordinate reporting obligations to relevant external bodies (e.g., NCMEC) in accordance with applicable law and Anthropic policy
Minimum qualifications
Experience managing teams in the User Well-Being space
Experience in trust & safety, content moderation operations, or policy enforcement with direct exposure to child safety, mental health, abuse and exploitation, and age assurance harm areas
Experience managing or coordinating content review operations, including quality assurance and workflow management
Experience standing up and scaling policy enforcement or content review workflows
Proficiency in SQL and/or other data analysis tools to monitor workflow health, review queue metrics, and surface enforcement trends
Experience identifying emerging risks and communicating findings to cross-functional stakeholders, such as Product, Policy, Engineering, and Legal teams
Understanding of the challenges involved in implementing product policies at scale in the content moderation space
Preferred qualifications
Deep subject matter expertise in child safety, child sexual exploitation and abuse (CSEA), online child protection, mental wellness, and age assurance
Experience working with or reporting to NCMEC, IWF, or equivalent child safety reporting bodies
Familiarity with relevant legal and regulatory frameworks, including CSAM reporting obligations, KOSA, COPPA, or equivalent international frameworks
Experience working with generative AI products, including an understanding of how AI systems can be misused to generate or facilitate abusive content
Experience designing or evaluating trauma-informed support structures and wellness protocols for content reviewers working with harmful material
Proficiency in Python for workflow automation or data analysis
Experience working with hash-matching technologies (e.g., PhotoDNA, CSAI Match) or perceptual hashing tools used in CSAM detection
Familiarity with age assurance technologies and their role in child safety enforcement
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Safeguards Enforcement Analyst focused on Conventional Weapons, your work spans detecting and mitigating attempts to misuse Anthropic's AI systems to facilitate real-world harm, specifically utilizing conventional weapons and dangerous technology. You will be responsible for building and executing operational workflows to assess model behavior, drive enforcement decisions, and develop evals across a technically demanding range of policy areas.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, graphic, hateful, or psychologically disturbing nature.
Key responsibilities
Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy
Develop and maintain evals that measure model performance on these policy areas, surface regressions, and inform policy and model improvements
Partner with Engineering and Data Science to optimize detection and automated enforcement systems for potential policy violations
Review flagged content to drive enforcement decisions and surface policy gaps, with particular attention to novel or technically sophisticated misuse attempts + emerging tactics
Support the Safeguards policy design team by providing structured feedback on policy gaps and enforcement ambiguities based on real enforcement scenarios
Develop and maintain enforcement guidelines and reviewer documentation that enable accurate, consistent enforcement across a wide range of content
Keep up to date with emerging weapons trends and applications, regulatory changes, and AI policy enforcement best practices, and apply these to inform our workflows and evals
Identify and escalate emerging misuse patterns, novel attack vectors, and signs of coordinated violent activity
Minimum qualifications
Have deep, applied expertise in weapons systems and can translate complex technical evidence to make enforcement decisions
Experience in policy enforcement, threat intelligence, counterterrorism, government, or a closely related field, with direct exposure to harmful content, dangerous technology, or physical harm facilitation
Experience standing up and scaling policy enforcement or content review workflows
Proficiency in SQL and/or other data analysis tools to draw insights from large datasets and monitor enforcement workflow health
Experience identifying emerging risks and threat actors, and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams
Experience working with generative AI products, including writing effective prompts for content review and enforcement
Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space
Preferred qualifications
Subject matter expertise in conventional weapons and dangerous technology, autonomous systems, or critical infrastructure protection
Familiarity with relevant legal and regulatory frameworks governing dangerous technology, conventional weapons, and critical infrastructure
Experience developing evals or red-teaming AI systems, particularly for harmful content or policy enforcement use cases
Experience with threat actor profiling and threat intelligence frameworks (e.g., MITRE ATT&CK)
Experience tracking threat actors, extremist networks, or misuse patterns across surface, deep, and dark web environments
Experience with large language models and an understanding of how AI technology could provide meaningful uplift toward serious harm
Proficiency in Python for data analysis and workflow automation
Background in law enforcement, national security, defense, counterterrorism, or a relevant regulatory environment
Experience assessing the technical plausibility and real-world harm potential of content, including the ability to distinguish between general educational content and genuine operational uplift, and between protected speech and genuine incitement/mobilization
Familiarity with cross-platform threat analysis and OSINT techniques
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX
|
London
, UK |
Lisbon
,
Portugal
About the Team
Cloudflare operates one of the largest and most interconnected anycast networks on the Internet. To make that happen, a complex orchestra of IP address configuration and distributed systems need to be in harmony to deliver packets from users, through our edge network and then onwards to our customers origin servers or networks.
On the Addressing team, you will architect, program, and maintain core software services that enable large corporate networks to be protected by Cloudflare. Recent projects range from IP conservation efforts, supporting use cases for Policy driven IP address assignment, designing traffic engineering tools that improve the quality of service for billions of users around the world, and building customer APIs to control BGP dynamically.
The Addressing team works closely with our system reliability engineers, network engineers and product engineering teams to build automated systems that span the entire Cloudflare stack.
About the role
We are looking for talented Software Engineers to join our small but growing team. You will work on a range of microservices written mainly in Go. You’ll be designing and developing new APIs and data models to manage our rapidly expanding addressing needs.
The ever growing suite of Cloudflare products and services means our addressing tools are always evolving. You will have the opportunity to take on very impactful projects critical for Cloudflare. You will spend time learning the inner workings of our edge routers, servers, DNS and IP provisioning pipelines. You will work closely with other engineers to understand their needs and create scalable platforms to be used across the company.
Some of the technologies we use include Go, PostgreSQL, Docker, Kafka, Lua, Clickhouse, SaltStack, Prometheus and the usual Unix/Linux tools and workflows. We strive to build reliable, fault-tolerant systems that can operate at Cloudflare’s scale.
Examples of desirable skills, knowledge, and experience
You are naturally curious and willing to take a step to learn something you don’t have experience in
You lead. We are a growing team and you will have a huge role shaping our products, tools and system designs from the ground up
You have experience writing high-quality code in one or more system programming languages (Go, Python, C/C++)
You have experience with modern Unix/Linux development and runtime environments
You have a solid understanding of TCP/IP and basic networking in general
You have a basic understanding of the HTTP/S/TLS stack
You have a working knowledge of SQL and relational databases such as PostgreSQL or MySQL
You have experience building and operating distributed systems
You have excellent debugging skills and attention to detail when breaking down problems
Bonus Points
Experience working with Go
Experience working with Rust
Familiarity with UI design, workflows and implementation
Familiarity with anycast or multi-site unicast networks
Knowledge of DNS and DNS based traffic management techniques (e.g geo DNS)
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a highly analytical,
systems-oriented
Director of Security Operations
to drive the planning, forecasting, deployment, and optimization of hardware infrastructure across our global cloud storage platform.
Role Overview
The Director of Security Operations leads the organization's day-to-day cybersecurity operations across traditional and AI-enabled environments. Reporting to the CISO, the Director leads Security Operations while partnering closely with the Director of Security Architecture & Engineering.
This is a hands-on technical leadership role requiring experience implementing and operating security controls as well as leading teams, incidents, and security programs.
Key Responsibilities
Lead security monitoring, incident response, threat hunting, security analytics, vulnerability management, adversary emulation, identity security, and operational resilience.
Establish operational priorities, service objectives, metrics, playbooks, and processes based on organizational risk and business needs.
Serve as incident commander for significant cybersecurity events and ensure lessons learned drive improvements to controls and operations.
Drive responsible adoption of AI-assisted detection, investigation, vulnerability analysis, threat hunting, and response capabilities.
Ensure effective security monitoring and response for AI applications, autonomous agents, workloads, and non-human identities.
Use automation to reduce manual work and compress detection, analysis, containment, and remediation timelines.
Partner with Security Architecture & Engineering to ensure controls are effectively designed, implemented, operationalized, monitored, and validated.
Develop security talent and provide the CISO with clear reporting on incidents, exposure, operational performance, risk, and program maturity.
Qualifications
Experience leading Security Operations, Incident Response, Detection Engineering, Vulnerability Management, IAM, or related cybersecurity functions.
Demonstrated hands-on experience implementing and operating security controls across cloud, infrastructure, applications, identity, endpoints, and networks.
Strong technical understanding of security analytics, detection engineering, exposure management, adversary emulation, and identity security.
Experience leading significant cybersecurity incidents and cross-functional response activities.
Experience implementing security automation and AI-assisted operational capabilities.
Strong leadership, mentoring, communication, and executive presentation skills.
Experience in cloud-native or large-scale distributed environments and familiarity with modern cybersecurity and AI-risk frameworks is preferred.
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is $205,000 - $230,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Locations: Austin TX, Champaign IL, Lisbon Portugal, London England
About The Team:
Cloudflare is redefining the way networks are run at scale. Our Network Services product suite puts the connectivity, scale, and performance of Cloudflare’s global network in front of customers’ network infrastructure and private networks, providing a single pane of glass for network connectivity, visibility, and operating network functions like BGP, WAN optimization, and more. We are a team of engineers and product managers who obsess over quickly building products that solve real customer problems using innovative technologies and techniques which leverage Cloudflare’s unique architecture and global network footprint.
About the role
We are hiring engineers of all experience levels on our teams. Some of the things our teams work on include:
An anycast BGP implementation that sustains sessions that are moved across servers and regions
Flow and log collection, correlation, and analytics systems to provide customers with unparalleled visibility into their own networks
A Linux kernel-based networking dataplane which ingests and forwards traffic from some of the largest networks in the world
Control plane systems which allow customers to simply express complex network configurations
As a Software Engineer on our team, you will work across a wide range of technologies and systems to deliver new features, improve performance, and increase the scalability of our Network Services products. You’ll build, deploy, and operate our team’s systems on top of one of the largest edge networks in the world. You’ll partner with some of the best engineers and product managers to solve big problems that have a meaningful impact in the lives of our customers and users.
We’re looking for curious, empathetic engineers who are excited to join us in changing the way networking is done!
Examples of desirable skills, knowledge, and experience
Experience building and shipping large-scale, reliable, highly distributed systems
Systems-level programming experience, especially in Go and Rust
Expertise in L3 and L4 networking protocols
Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc
Experience designing and integrating RESTful APIs and backend systems
Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis
Excellent debugging and optimization skills
Attention to detail and ability to solve complex customer problems
Own solutions end-to-end and driving the design, development, and deployment process
Able to work across teams and level common, sustainable solutions
Creative, open-minded, collaborative problem solver
Focus on clarity in written and verbal communication
Compensation
Compensation may be adjusted depending on work location.
For Champaign IL based hires: Estimated annual salary of $168,000 - $210,000.
For Portugal based hires: Estimated annual salary is between €66,000 - 83,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in
the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Kuala Lumpur, Malaysia; Philippines; Taiwan
The Role
The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.
This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.
What You'll Do
Main Responsibilities
Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
Own end-to-end delivery of the mental health benefits platform across assigned clients
Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
Build strong, long-term relationships with senior HR and business stakeholders
Drive client satisfaction, retention, and expansion opportunities
Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
Identify product enhancement opportunities based on client feedback and insights
Day-to-Day Activities
Client Relationship Management
Conduct regular client check-ins (weekly, monthly, quarterly)
Prepare and present QBRs and impact reports
Respond to client queries, escalations, and operational requests
Align on programme priorities, campaign calendars, and engagement initiatives
Manage renewals conversations and identify upsell/cross-sell opportunities
Programme Delivery & Project Management
Oversee implementation timelines and onboarding processes
Coordinate webinars, roadshows, campaigns, and engagement initiatives
Ensure platform configurations, credits, and reporting are accurate
Track project milestones and manage internal follow-ups
Ensure service quality standards are maintained across clinical and operational delivery
Strategic Advisory & Consulting
Develop tailored engagement strategies based on workforce demographics and needs
Advise clients on mental health trends, utilisation benchmarks, and best practices
Provide recommendations to improve adoption, communication, and ROI perception
Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)
Data Analysis & Insights
Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
Analyse trends and identify risks or growth opportunities
Develop insights and narratives to demonstrate programme impact
Use data to inform renewal and expansion discussions
Cross-Functional Collaboration
Translate client feedback into clear product and operational requirements
Work with Product and Engineering on feature enhancements or fixes
Partner with Marketing on engagement campaigns and communication materials
Coordinate with Clinical and Delivery Ops for service quality and provider matters
Support Sales in enterprise pitches, renewals, and expansion proposals
Continuous Improvement & Innovation
Identify recurring pain points and process inefficiencies
Contribute to internal playbooks, best practices, and reporting frameworks
Proactively suggest platform improvements to enhance scalability and client value
Requirements
Who You Are
Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
Familiarity with mental health benefits and/or related industries is a plus.
Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Guangzhou, China
The Company
Our client was founded in 2009 and is headquartered in San Francisco. They describe themself as a “Retail Maximization Company,” focused on helping retailers, brands, and CPG companies improve digital revenue, customer experience, operational efficiency, and technology modernization. Their core positioning is highly retail-specialized rather than being a general-purpose IT services company. They emphasize deep expertise in: retail commerce, omnichannel systems, supply chain technology, AI and data platforms, experience design, cloud modernization, digital engineering, performance engineering, eCommerce migration, and upgrades.
The Role
The
Enterprise Architect – OMS Platform (Composable Commerce)
acts as the architectural anchor between the client’s Business, Technology, and ISV/Product Partner teams on a composable OMS platform program. The role is accountable for translating business intent into a scalable technical landscape, owning solution direction from discovery and architecture definition through delivery governance and production stability. The architect is expected to actively shape scope and commercial outcomes, driving decisions on what should be configured out-of-the-box (OOB) versus custom-built, while minimizing customization wherever the platform’s native capability can meet the need.
Experience
: 12+ years, with demonstrated architecture/solutioning ownership (not only hands-on delivery) across at least 3–4 years.
Engagement Model
: Client-facing. Works directly with client Technology, Business, and ISV/Product Partner teams as the architectural anchor for the engagement.
Primary Product Context
: Composable OMS platforms, with preference for Burgeon OMS. Standalone OMS product experience or OMS capability embedded within an ERP suite (e.g., Oracle EBS) are both relevant.
Location
: Guangzhou, China.
Language Proficiency
: Mandarin and English (both required).
Working Hours
: Core delivery hours, plus flexible overlap with PST for client leadership meetings, governance forums, and handoffs.
Key Responsibilities
Define and own end-to-end enterprise architecture across OMS core, extension microservices, integration layers, and downstream systems.
Translate business and functional requirements into technical solutions, ensuring alignment with business outcomes.
Architect custom microservices as OMS extension points using cloud-native and event-driven patterns.
Own non-functional requirements, including scalability, resiliency, security, latency, and cost.
Collaborate with business, technology, and ISV teams to define scope, estimates, timelines, milestones, and phased delivery plans.
Provide cost inputs and trade-off analysis (build vs. configure, in-house vs. ISV-delivered).
Evaluate requirements against OMS OOB capabilities before recommending customization.
Document OOB versus custom decisions and rationale.
Define architectural standards, coding guidelines, integration patterns, and governance processes.
Establish architecture review checkpoints and maintain architecture documentation.
Lead solution workshops, architecture reviews, and trade-off discussions with business and technical stakeholders.
Represent architecture decisions in client governance forums.
Domain & Technical Expertise
Strong B2B OMS domain knowledge, including order lifecycle, inventory/allocation, fulfillment orchestration, and returns.
Preference for direct Burgeon OMS experience; experience with standalone OMS products and ERP-embedded OMS modules (e.g., Oracle EBS Order Management) is relevant.
Knowledge of OMS integrations with Payment Gateways, PLM, Loyalty Platforms, Recommendation Engines, WMS, and Promotion Frameworks.
Expertise in Java/J2EE, microservices, event-driven architecture, RESTful services, and integration patterns.
Strong understanding of cloud architecture, preferably AWS, including Lambda, API Gateway, CloudWatch, SQS, SNS, EventBridge, Kinesis, Secrets Manager, and S3.
Engineering, Governance & Support
Define and enforce Agile delivery practices, architecture governance, and CI/CD standards.
Review delivery execution and ensure alignment with architectural standards.
Define observability strategies using New Relic, Datadog, Grafana, and Splunk.
Guide L3 support processes and work with L1/L2 teams to resolve systemic issues.
Proactively identify recurring issue patterns and drive automation opportunities.
Troubleshoot and resolve cross-functional production issues requiring architectural judgment.
Requirements
Required Qualifications
12+ years of technology experience, including architecture, technical leadership, or solutioning ownership.
Prior OMS implementation experience is mandatory; Burgeon OMS experience preferred.
Experience building custom microservices as extension points to commercial OMS platforms.
Must be locally based in China.
Business proficiency in Mandarin and English (spoken and written).
Proven experience defining scope, estimates, timelines, and phased delivery plans in client-facing engagements.
Ability to operate effectively at both business and technical levels.
Flexibility to overlap with IST and PST hours for client meetings and governance activities.
ГибридTokyo
Beograd, Serbia
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leadSan Francisco, CA | New York City, NY | Washington, DC
San Francisco, CA | New York City, NY | Washington, DC
seniorГеография найма не уточнена
УдалённоRemote - US
seniorГеография найма не уточнена
УдалённоKuala Lumpur, Malaysia; Philippines; Taiwan; Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Guangzhou, China; : Core delivery hours, plus flexible overlap with PST for client leadership meetings, governance forums, and handoffs; Flexibility to overlap with IST and PST hours for client meetings and governance activities