Location: Remote Ireland
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Competitive Intelligence
Compensation Range: €77,500 to €87,500 base plus bonus and equity
Location: Remote Ireland
What You’ll Do:
Huntress helps protect organizations from cyber threats with a security platform backed by human expertise. The Competitive & Market Intelligence team helps the business understand how buyers make decisions, how competitors and market conditions are changing, and what those changes mean for Huntress.
As the Senior Competitive & Market Intelligence Strategist, you’ll develop deep insight into European buyers, markets, and competitive dynamics while contributing to global CI and MI priorities. You’ll lead research that informs decisions across regions and turn it into practical guidance for Sales, Product, Product Marketing, Marketing, Pricing, and leadership. The role combines strategic research with field engagement, including deal reviews and support for teams across Huntress.
Responsibilities:
Lead Europe-focused market and competitive research while contributing to global CMI priorities. Analyze buyer priorities, category and channel dynamics, competitor positioning, pricing and packaging, and differences across regions.
Design and conduct primary and secondary research, including buyer, customer, and partner conversations; win/loss research; competitor analysis; review and community research; and quantitative analysis. Triangulate evidence rather than relying on a single source.
Investigate market requirements and differences across regions, with particular depth in European cybersecurity frameworks, regulation, data residency, sovereignty, procurement, and cross-border data access. Build working knowledge of these topics; deep regulatory expertise is not a prerequisite.
Support Sales and Sales Engineering with timely competitive guidance across the global field, with Europe as the primary regional focus. Join relevant deal reviews, support active opportunities, and establish recurring CI office hours and team learning sessions. Build practical discovery questions, objection handling, talk tracks, and competitive content sellers can use.
Analyze wins, losses, and delayed purchases across regions using buyer interviews and internal evidence, including Salesforce, Gong, and Clozd; while also conduction your own interviews and surveys to distinguish buyer-validated findings from seller-entered data, signals, and inference.
Partner with Product Marketing to establish and evolve competitive positioning strategy and messaging, grounded in buyer and market evidence. Turn that strategy into battlecards, competitor comparisons, campaign input, market landscapes, and recommendations for global Sales, Product, Marketing, Pricing, and leadership teams.
Partner with global Marketing, PR, and analyst-relations stakeholders on evidence-backed market and competitive context, including media or spokesperson support when appropriate. Use AI tools to accelerate research synthesis and repeatable analysis workflows while validating outputs, protecting sensitive information, and keeping evidence traceable.
Work closely with product to share win, loss, and churn reasons, and perform market research that influences and informs the product road maps to overcome competitive pressure and differentiate Huntress from the competition.
What You Bring To The Team:
5+ years of experience in cybersecurity, with a background in competitive or market intelligence, market research, Solutions Engineering, Sales Engineering, or a customer-facing sales role who is research-minded in cybersecurity. One who is detail-oriented and curious is a strong fit.
Technical familiarity with cybersecurity products and the ability to engage credibly with technical buyers, sellers, and product teams. Solutions or Sales Engineering experience is a strong fit, but a prior CI title is not required.
Experience designing and conducting qualitative and quantitative research, analyzing buyer or market evidence, and turning findings into defensible recommendations.
Experience researching European markets, or a track record of adapting research to meaningful differences across countries, buyer contexts, and routes to market.
The judgment to assess source quality, separate fact from interpretation, and explain what the evidence does and does not support.
A track record of translating complex research into concise, useful outputs and presenting findings to commercial, product, marketing, and senior audiences.
Experience supporting PR or analyst relations, or serving as a spokesperson, is a plus—not a requirement. Familiarity with relevant European frameworks or regulations is also helpful, not required.
What We Offer:
100% remote work environment - since our founding in 2015
New starter home office set up reimbursement (£398)
Generous personal leave entitlements
Digital monthly reimbursement (£92)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: United Kingdom
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Competitive Intelligence
Compensation Range: £70,000 to £80,000 base plus bonus and equity
Location: Remote UK
What You’ll Do:
Huntress helps protect organizations from cyber threats with a security platform backed by human expertise. The Competitive & Market Intelligence team helps the business understand how buyers make decisions, how competitors and market conditions are changing, and what those changes mean for Huntress.
As the Senior Competitive & Market Intelligence Strategist, you’ll develop deep insight into European buyers, markets, and competitive dynamics while contributing to global CI and MI priorities. You’ll lead research that informs decisions across regions and turn it into practical guidance for Sales, Product, Product Marketing, Marketing, Pricing, and leadership. The role combines strategic research with field engagement, including deal reviews and support for teams across Huntress.
Responsibilities:
Lead Europe-focused market and competitive research while contributing to global CMI priorities. Analyze buyer priorities, category and channel dynamics, competitor positioning, pricing and packaging, and differences across regions.
Design and conduct primary and secondary research, including buyer, customer, and partner conversations; win/loss research; competitor analysis; review and community research; and quantitative analysis. Triangulate evidence rather than relying on a single source.
Investigate market requirements and differences across regions, with particular depth in European cybersecurity frameworks, regulation, data residency, sovereignty, procurement, and cross-border data access. Build working knowledge of these topics; deep regulatory expertise is not a prerequisite.
Support Sales and Sales Engineering with timely competitive guidance across the global field, with Europe as the primary regional focus. Join relevant deal reviews, support active opportunities, and establish recurring CI office hours and team learning sessions. Build practical discovery questions, objection handling, talk tracks, and competitive content sellers can use.
Analyze wins, losses, and delayed purchases across regions using buyer interviews and internal evidence, including Salesforce, Gong, and Clozd; while also conduction your own interviews and surveys to distinguish buyer-validated findings from seller-entered data, signals, and inference.
Partner with Product Marketing to establish and evolve competitive positioning strategy and messaging, grounded in buyer and market evidence. Turn that strategy into battlecards, competitor comparisons, campaign input, market landscapes, and recommendations for global Sales, Product, Marketing, Pricing, and leadership teams.
Partner with global Marketing, PR, and analyst-relations stakeholders on evidence-backed market and competitive context, including media or spokesperson support when appropriate. Use AI tools to accelerate research synthesis and repeatable analysis workflows while validating outputs, protecting sensitive information, and keeping evidence traceable.
Work closely with product to share win, loss, and churn reasons, and perform market research that influences and informs the product road maps to overcome competitive pressure and differentiate Huntress from the competition.
What You Bring To The Team:
5+ years of experience in cybersecurity, with a background in competitive or market intelligence, market research, Solutions Engineering, Sales Engineering, or a customer-facing sales role who is research-minded in cybersecurity. One who is detail-oriented and curious is a strong fit.
Technical familiarity with cybersecurity products and the ability to engage credibly with technical buyers, sellers, and product teams. Solutions or Sales Engineering experience is a strong fit, but a prior CI title is not required.
Experience designing and conducting qualitative and quantitative research, analyzing buyer or market evidence, and turning findings into defensible recommendations.
Experience researching European markets, or a track record of adapting research to meaningful differences across countries, buyer contexts, and routes to market.
The judgment to assess source quality, separate fact from interpretation, and explain what the evidence does and does not support.
A track record of translating complex research into concise, useful outputs and presenting findings to commercial, product, marketing, and senior audiences.
Experience supporting PR or analyst relations, or serving as a spokesperson, is a plus—not a requirement. Familiarity with relevant European frameworks or regulations is also helpful, not required.
What We Offer:
100% remote work environment - since our founding in 2015
New starter home office set up reimbursement (£398)
Generous personal leave entitlements
Digital monthly reimbursement (£92)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
We are hiring a hands-on Supply Chain & Operations Manager to keep products in stock, manage purchasing and production commitments, and deliver measurable savings in packaging, inventory, and shipping.
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Location: Remote
Workplace: Remote
ABOUT YOU
You have a knack for solving intricate Software Development problems. You're driven by the idea of writing code that simplifies life for millions of users globally. You're committed to continuous learning and enjoy tackling new challenges. Pair programming, code reviews, and collaborative brainstorming with a team are activities you find fulfilling. You're eager to work alongside developers, prospective customers, account executives, product managers, data scientists, and data analysts. You're a disciplined professional who consistently delivers high-quality code that you take full ownership of, communicates technical solutions with clarity and empathy, and takes the initiative to streamline processes for your team and yourself.
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built on a unique GPT-based architecture made specifically for commerce. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences, from search, to recommendations, to AI Shopping Agents and everything in between. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, Under Armour, home24, Birkenstock and The Very Group. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things.
ABOUT THE POSITION
As a Software Engineer on the Prospect UI Solutions team, you will play a pivotal role in proving how Constructor will enhance the website discovery experiences for prospects. You’ll work closely with internal Engineering, Product and Sales stakeholders to seamlessly integrate prospective customer data with our services, supporting them to create an optimized and accurate product discovery demo.
In this role, you will:
- Fuel our proprietary AI models: Write JavaScript code to collect data essential for training our AI.
- Leverage Modern Tooling: Utilize AI as a tool to accelerate your fundamental capabilities and knowledge on how to solve problems with software; building solutions that you are proud to call your own
- Seal the deal: Collaborate with Data Analysts and Account Executives to secure deals with prominent e-commerce brands.
- Leverage your tech knowledge: Assist prospects in integrating their data and user interfaces with our services, focusing on ETL and front-end integrations.
- Deliver excellence: Validate the data provided by prospects and ensure the quality of the results returned by our services.
- Empower a sales force: Contribute to the development and scaling of demo infrastructure to enhance the demo capabilities of the Sales team.
- Be a part of the answer: Assist Account Executives by addressing technical inquiries from prospects about our services.
- Elevate the team: Provide support to your teammates through thoughtful code reviews and empathetic problem solving sessions.
- Visualize brilliance: Develop dashboards and alerts using React, Redux, Node, Clickhouse and OpenSearch.
- Innovate with purpose: Implement and test new features for our open-source JavaScript UI libraries and REST clients https://github.com/Constructor-io/.
- Collaborative contribution: Steer cross-team efforts to ensure our prospect's needs are at the forefront of our priorities, making you a key player in our strategic success.
- Champion team culture: Actively foster our team’s sense of community by expanding our roster of Friday team-building games and promoting a culture of empathy, personal growth, and support for others.
This role is ideal for any Software Engineer passionate about search technology, customer-focused solutions, and collaborative development.
REQUIREMENTS
- A minimum of four years of professional experience or relevant academic experience
- Excellent communication and interpersonal skills
- English on C1 level (CEFR) https://www.coe.int/en/web/common-european-framework-reference-languages/table-1-cefr-3.3-common-reference-levels-global-scale or higher
- Being able to attend regular meetings with teammates between 1400 and 1800 UTC, with working hours ideally starting some time in the range of 0900 and 1200 UTC.
- Strong foundation and experience with server-side and client-side programming languages
- Enjoys interacting with customers and solving new problems daily
- Able to pick up new technologies and design patterns quickly and loves learning them
- Experience with building User Interfaces utilizing front-end frameworks like (but not limited to) React, Vue or Angular
- Proven track record of building UIs with heavy consideration for friendly user experience
- Experience with automated tests like (but not limited to) Cypress, Jest, or React Testing Library
- Experience in JavaScript will be a strong asset for this role, but candidates with a proven Software Development background that demonstrate a willingness to quickly learn the language will also be considered
- Nice to have - TypeScript, Next.js, Tailwind, Storybook, Python and web scraping experience
BENEFITS
- 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Maternity & Paternity leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
- 💵 This position has a base salary range between $80k and $120k USD. The offer varies on many factors including job related knowledge, skills, experience, and interview results.
- 🎉 Regular team offsites to connect and collaborate
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a
Technical Project Manager
to join our
Network Infrastructure
team.
You will bring network engineering and partner teams together to turn requirements into actionable plans and lead project delivery from planning through completion. Your work will span network deployments, internal network service improvements, and security initiatives across our global infrastructure, including offices and data centers. You will also help manage our network services as products, setting goals and metrics to guide improvements and measure how well they meet users’ needs.
Your responsibilities will include:
Lead networking and infrastructure projects across teams, agreeing on scope, priorities, owners, delivery commitments, and completion criteria.
Turn incoming requests into actionable plans, clarify dependencies, and coordinate delivery with Global Networks, NetDev, SRE, and other partner teams.
Support quarterly planning and day-to-day coordination by aligning priorities with engineering capacity and keeping tasks and dependencies on track.
Manage risks and scope changes, follow through on commitments, help resolve blockers, and escalate issues when needed.
Coordinate network deployments for offices and data centers, building shared deployment playbooks with clear milestones and responsibilities.
Prepare and coordinate security initiatives within Network Infrastructure in partnership with the CISO, Platform Security, and Physical Security, balancing security work with other engineering priorities.
Work with service owners and engineering teams to define service goals and metrics, prioritize improvements, and assess results against users’ needs.
Keep project plans and status current in Jira, and provide concise updates on progress, blockers, risks, and decisions needed.
Help teams adopt shared Network Infrastructure tools and practices, using simple, practical processes without unnecessary bureaucracy.
We expect you to have:
Experience delivering networking projects involving multiple engineering teams, such as network deployments, connectivity upgrades, or migrations.
A working understanding of networking and IT infrastructure concepts, sufficient to discuss requirements, dependencies, and trade-offs with engineers.
Strong stakeholder management and negotiation skills, including the ability to resolve conflicting priorities and coordinate teams outside your reporting line.
Experience managing scope, schedules, risks, dependencies, and engineering capacity across multiple concurrent projects.
The ability to turn loosely defined requests into actionable plans with clear owners, milestones, and completion criteria.
Familiarity with Agile, Kanban, and milestone-based planning, and the judgment to choose an approach that fits the work.
Experience using Jira or similar tools to maintain project plans, coordinate work, and report on delivery.
Clear written and verbal communication in English, including the ability to provide concise updates for technical teams and leadership.
A practical approach to delivery: you take ownership, follow through, raise issues early, and help teams find workable solutions.
It would be a plus if you have:
Experience translating security requirements into engineering plans and coordinating initiatives such as vulnerability remediation, network segmentation, firewall rollouts, or access management.
Experience managing internal infrastructure services as products, including defining goals and metrics and prioritizing improvements based on users’ needs.
Experience coordinating network deployments for office or data center launches.
Experience developing reusable deployment playbooks or helping teams adopt shared tools and engineering practices.
Hands-on experience configuring Jira workflows, building reports, or automating project processes.
Relevant certifications, such as PMP, PRINCE2, or certifications in networking or security.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: US
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
The Director of Marketing Operations builds the systems, data, and processes, and reporting that help Aidoc turn marketing investment into measurable account engagement, pipeline progression, and revenue. This leader owns our marketing technology roadmap, campaign operations, lead lifecycle, and performance reporting, partnering closely with Marketing, Sales, and RevOps.
Aidoc sells into complex healthcare organizations with long, multi-stakeholder buying journeys. The right person will make our technology work as a connected system for enterprise demand generation and account-based marketing. Our ecosystem includes Salesforce, HubSpot, LeanData, GA4, Google Tag Manager, Cloudingo, iCapture, Revealed, Databricks, and Userled. We are evaluating a possible move from HubSpot to Marketo; this role will assess the tradeoffs and lead the migration if approved.
Responsibilities
Own marketing operations strategy.
Set the roadmap, priorities, standards, and team structure to support Aidoc’s growth goals. Advise marketing leadership on investment, capacity, and measurement.
Lead the marketing technology stack.
Govern HubSpot and its integrations with Salesforce, LeanData, iCapture, and the rest of the marketing tech stack. Manage vendors, contracts, and the martech budget.
Evaluate and execute platform change.
Assess HubSpot and Marketo against Aidoc’s requirements, total cost, integrations, security, and scalability. If a move is approved, lead the HubSpot-to-Marketo migration, including data and field mapping, lifecycle and campaign design, integration testing, consent and deliverability checks, cutover, and adoption.
Run the lead and account lifecycle.
Own capture, enrichment, scoring, routing, lifecycle stages, Sales handoffs, and service-level agreements. Align definitions and Salesforce campaign practices with Sales Ops and RevOps.
Enable enterprise and ABM programs.
Build the data, segmentation, and campaign operations that support multi-stakeholder healthcare buying groups and coordinated plays across priority accounts.
Make performance visible.
Improve data quality and reporting that connects campaign engagement to account progression, opportunity movement, pipeline, revenue, and efficiency. Explain attribution assumptions and limitations.
Scale execution.
Create repeatable processes for campaign setup, QA, launch, and post-campaign learning. Identify practical opportunities to use automation and AI to improve speed and reliability.
What success looks like
Within the first year, Marketing, Sales, and RevOps share trusted funnel definitions and reporting; lead routing and campaign operations are reliable and repeatable; data quality and visibility into marketing’s contribution have improved; and the martech stack is fit for Aidoc’s needs. If a HubSpot-to-Marketo move is approved, it is delivered against agreed milestones with data integrity, campaign continuity, and user adoption protected.
Requirements
8+ years in marketing operations, revenue operations, or a related field.
Experience owning marketing operations or a major martech program at a B2B technology company; enterprise or healthcare technology experience is a plus.
Deep hands-on experience with a marketing automation platform and Salesforce, including their data architecture, campaign practices, and integrations.
Experience planning or executing a marketing automation migration. HubSpot-to-Marketo migration experience is strongly preferred.
Strong background in lead and account lifecycle management, scoring, routing, funnel metrics, campaign operations, and attribution.
Experience leading marketing operations at a company that takes part in 80+ events per year.
Analytical rigor, sound data-governance practices, and experience building reporting that supports business decisions.
Experience managing technology vendors, contracts, and budgets; clear communication with both technical and executive audiences.
Working knowledge of privacy, consent, and email requirements, including GDPR, CCPA, and CAN-SPAM.
Working at Aidoc
We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.
We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace.
What we offer:
A range of medical, dental and vision benefits
Stock options for all full-time employees
Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met.
A 401(k) plan with company match, life insurance, plus long- and short-term disability
The opportunity to directly improve medical care and impact patient outcomes
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Hong Kong, remote; Australia, remote; China, remote; Singapore, remote; Seoul, remote
Workplace: Remote
Why work at Higgsfield AI?
We're the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, and powering 390 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.
Who we are looking for
Everyone at Higgsfield is an A-player. We're looking for teammates who bring:
- High energy, strong commercial instincts, and flawless execution.
- Ownership and accountability to drive deals end-to-end.
- The ability to build trusted relationships with partners, agencies, and enterprise clients.
- Resilience in high-pressure situations and an always-on mindset.
- A balance of sharp analytical skills and natural people intuition.
- Hunger to win and the grit to scale a B2B SaaS business globally.
About the role
This is the GTM Account Executive role for Asia-Pacific (excluding Japan, which has its own dedicated lead). APAC is a crucial region for Higgsfield, and this role turns its creator and agency demand into agency, brand and enterprise revenue: sourcing and closing the region's first deals yourself and owning the accounts after signature. You work with our Almaty-based GTM team, our US-based Enterprise team, and directly with company leadership.
What you will work on
- End-to-end sales execution: identify, pitch, negotiate, and close deals with APAC agencies, brands and B2B partners, adapting to how each market buys.
- Open the market: build a named-account plan across the region's most ready markets and work it, starting with advertising and creative agencies, consumer brands, production companies, broadcasters and streamers, K-content, gaming and sports media.
- Convert platform demand: turn high-usage APAC creators, teams and agencies already on Higgsfield into team and enterprise accounts.
- Account management: own relationships post-sale, ensuring adoption, expansion, and long-term success.
- Partner routes to market: identify and activate the regional agency networks, telcos and platforms, studios and resellers that are the primary route in across Asia.
- Customer success: act as the voice of the APAC customer internally, ensuring feedback flows into product and engineering.
- Processes at scale: build the repeatable playbook that the next APAC hires will follow.
Your must haves
(You don't need to meet every single requirement to be a strong candidate. If you're excellent in a few of these areas and eager to grow, we'd still love to hear from you.)
- Revenue track record: demonstrable history of consistently achieving and exceeding multi-million dollar revenue targets, with deals you sourced and closed yourself.
- Proven experience in B2B SaaS sales and/or account management with measurable results.
- Multi-country APAC experience: you have sold creative, marketing or AI technology in at least three APAC markets with distinct buying cultures.
- An existing network of senior buyers in APAC agencies, brands, media or entertainment companies.
- Excellent English communication skills, both written and spoken. Korean, Mandarin, Cantonese, Bahasa or Thai is a strong plus.
- Strong negotiation, presentation, and closing skills.
- Strong analytical skills with the ability to leverage sales data and metrics for decision-making.
- Ability to work in a high-growth startup environment.
Nice to haves
- Big3/Big4 consulting experience or equivalent top-tier professional background is a strong plus.
- Experience selling AI, GenAI, or ML products.
- Experience in early-stage, fast-scaling startups.
- Exposure to upselling, cross-selling, and customer success strategies.
- Relationships in K-content, gaming, or broadcaster and streamer ecosystems in Asia.
- Existing network of enterprise clients or partners in SaaS/AI ecosystems.
The deal
- Competitive base salary in USD.
- Equity participation through the company's stock option program.
- Based in Almaty (on-site; we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in) or remote in an APAC country, with regular travel across the region and to Almaty.
- Our GTM team works six days a week and overlaps with US hours. Expect the same pace wherever you are based.
- Full-time position.
- Opportunity to become the cornerstone of Higgsfield's APAC sales engine.
Location: USA
Workplace: Remote
🌊 ABOUT SAILOR HEALTH
Healthcare for older adults is stuck in the past. Today, 93% of Americans aged 65+ live with at least one chronic health condition, yet the care they receive is overwhelmingly reactive instead of preventive and shaped by the misplaced belief that the average 70-year-old can’t use technology.
Sailor Health is defining what modern, AI-native care looks like for older adults. Our virtual platform brings together behavioral health, wellness classes, and healthcare advocacy, with more products on the way. In tandem, our voice AI agents help patients navigate their health between visits, while AI copilots help our providers deliver higher quality, more effective care.
Sailor has exceptional product market fit:
- Exponential growth: We serve tens of thousands of patients and cover 37 million Medicare lives across all 50 states, with organic demand making Sailor one of the fastest growing companies in healthcare.
- AI powered, deeply human care: We harness the power of AI while keeping human connection at the center of care, creating an experience that feels personal, continuous, and deeply human.
- Talent dense team: We are a 25 person team in our NYC office and are backed by the founders of Ramp, Nourish, and Headway.
Learn more about us here: https://www.sailorhealth.com/careers/corporate
⭐ ABOUT THE ROLE
Location: New York City, in office, 5 days a week.
We’re hiring a Creative Strategy Lead to build the creative engine powering Sailor’s B2C engine. You’ll own creative strategy and production end to end across an eight figure annual budget that’s scaling fast. You’ll report to the Head of Growth and work closely with paid media, analytics, patient ops, clinical, and our brand and design team.
The role has two parts.
1. Own the creative-to-performance loop: Creative is the biggest lever we have on Meta, Google, and YouTube. You'll set the creative roadmap, decide what we test and why, and read results against cost per acquired patient, not cost per click.
2. Build the team and the machine. Today creative runs on a small team, freelancers, and agency support. You’ll build the team and operating model (designers, editors, copywriters, creators) that ships high volume, compliant creative every week, and use AI to make it faster with every cycle.
💻 YOUR KEY RESPONSIBILITIES
- Set the creative strategy. Own the creative vision and roadmap across every channel, grounded in performance data and patient insight.
- Run the creative testing engine. Set KPIs, keep a steady test and refresh cadence, and scale what works.
- Make creative that works for adults 65+. Master what earns older adults’ trust, and lead our patient story and testimonial program.
- Build and lead the team. Hire and develop staff, freelancers, creators, and agencies, and set the bar for craft and speed.
- Build scalable creative systems. Stand up the briefs, pipeline, asset library, and AI tools that let us produce at volume.
- Protect the brand and stay compliant. Own how the brand shows up in performance creative, with every claim meeting HIPAA and healthcare marketing standards.
- Be the internal creative voice. Serve as the authority on brand expression and patient perspective, partnering with the founders on how Sailor shows up in market.
✅ WHAT WE’RE LOOKING FOR
- 4+ years in creative strategy or performance marketing, ideally at a high growth DTC or digital health company or a performance creative agency.
- Strong instincts for paid creative. You know what stops the scroll and what converts, and you can explain why from first principles, before launch and after.
- Data driven storyteller. Fluent in hook rate, hold rate, CTR, CVR, and CAC, and you connect the numbers to the story so data drives decisions rather than defends them.
- Systems builder, AI native. You’ve built a creative pipeline from scratch, kept quality high as volume grew, and already use AI to make it faster.
- Deep empathy for the people we serve. Our patients are 65 and older, and many are seeking mental health care for the first time. Everything we make has to speak to them with respect.
OUR OFFER TO YOU
- 💰 Competitive salary and equity
- 🩺 Comprehensive benefits, including medical, dental & vision insurance
- 🌴 Flexible PTO and sick days
- 🍱 Lunch and dinner in our beautiful Soho office covered by Sailor
- 🎤 Team building events
- ✚ Additional: One Medical Membership for US employees, HSA, Talkspace, HealthAdvocate, Teladoc Health
OUR VALUES
1. 💙 Make your Grandparents Proud: Remember why you’re here and build the standard of care you wish your grandparents received.
2. 💡 Best Ideas Win: We strip problems down to first principles and challenge each other – but once a decision is made, we row as one.
3. ⚡️Go Fast and Far: We have a burning sense of urgency AND we go the extra mile.
4. 🥇 Do What It Takes To Be #1: We obsess over excellence and challenge ourselves and each other to actualize our best selves.
5. ⛵ Happy Crew: A miserable crew rows slow. A happy crew rows fast. Fun is a performance metric.
Location: Austin, TX/Liberty Lake, WA
Senior PCB Designer
Company:
Infinitum
Location:
Liberty Lake, WA/Austin, TX
Work Arrangement:
Full-time, Onsite
About the Role
Infinitum is seeking an experienced Senior PCB Designer to lead the design, layout, and manufacturing release of complex multilayer printed circuit boards for our PCB stator motors and industrial Variable Frequency Drives (VFDs).
Working onsite alongside electrical, mechanical, thermal, and manufacturing engineers, you will translate complex schematics into reliable, manufacturable layouts and play a key role in maintaining our PCB design standards, Altium libraries, manufacturing documentation, and engineering release processes.
Key Responsibilities
PCB Design and Layout
Lead PCB layout and design for PCB stators, industrial motor controllers, VFDs, gate drivers, and power conversion systems, from component placement and stackup definition through routing and manufacturing output generation.
Collaborate closely with electrical engineers to translate schematic requirements into optimized PCB layouts.
Apply best practices for high-current routing, high-voltage isolation, grounding, signal integrity, high-speed design, EMI/EMC mitigation, and thermal management.
Design mixed-signal layouts that place sensitive analog and digital control circuits alongside high-power switching circuits.
Implement heavy-copper design practices, thermal vias, high-current interconnects, and appropriate power distribution techniques.
Altium Design Rules and Verification
Configure, manage, and validate custom Altium Design Rule Check (DRC) requirements, including electrical clearances, routing constraints, differential pairs, and layer-specific rules.
Implement design constraints that enforce creepage, clearance, insulation, and high-voltage isolation requirements.
Lead and participate in design reviews, resolve DRC violations before manufacturing release, and recommend improvements to manufacturability, reliability, and cost.
PCB Libraries and Design Standards
Develop and maintain Altium component libraries, including schematic symbols, PCB footprints, 3D models, and component data, with footprints and land patterns that meet IPC standards and manufacturer recommendations.
Design and maintain standardized schematic and PCB templates, fabrication and assembly drawings, and output job configurations.
Work with the engineering team to establish and continuously improve PCB design standards, workflows, library accuracy, and documentation consistency.
Manufacturing Release and Supplier Support
Prepare complete fabrication and assembly documentation packages, including drawings, Gerber/ODB++ outputs, drill files, pick-and-place data, and BOMs.
Manage PCB and PCA design releases, revisions, and engineering change documentation through the company’s PLM system, ensuring design files and documentation are accurate, controlled, and traceable.
Verify designs against applicable IPC standards and DFM/DFA guidelines, including fabricator and assembler capabilities, prior to release.
Work with domestic and international PCB fabricators and contract manufacturers to investigate and resolve DFM, DFA, and production issues, and implement the resulting design improvements.
Support prototype builds, including component procurement and contract manufacturer coordination as needed, through design validation and the transition to volume manufacturing.
Required Qualifications
Bachelor’s degree in Electrical Engineering, Electronics Engineering Technology, or a related technical discipline; Associate degree in Electronics Technology or a related field; or equivalent professional experience.
Minimum of 10 years of professional PCB layout and design experience, including complex multilayer designs developed independently from schematic through production release.
Advanced proficiency in Altium Designer (10 years), including PCB layout, component library management, design templates, custom DRC configuration, and manufacturing output generation.
Strong understanding of multilayer PCB stackups, controlled impedance, differential pair routing, return-path management, and signal integrity fundamentals.
Experience with high-current, high-voltage, and mixed-signal PCB design, including creepage, clearance, and EMI/EMC design principles.
Extensive knowledge of PCB fabrication and assembly processes, DFM/DFA, and applicable IPC standards, including IPC-2221, IPC-2152, IPC-7351/7352, IPC-A-600, and IPC-A-610.
Experience preparing manufacturing documentation and managing engineering revisions in a PLM or formal document control system.
Strong troubleshooting, technical communication, and cross-functional collaboration skills.
Preferred Qualifications
PCB layout experience on industrial motor drives, VFDs, inverters, or power conversion equipment.
Experience designing heavy-copper (2 oz and above) and high-layer-count PCBs with complex stackups, high-current power distribution, and demanding thermal or fabrication requirements.
Experience with Arena PLM (Arena Solutions), including BOM control, engineering change orders (ECOs), and revision tracking for PCA releases.
IPC Certified Interconnect Designer (CID or CID+) certification.
Experience supporting high-volume PCB/PCA manufacturing with domestic and international suppliers, including resolving production yield issues.
About Infinitum
Infinitum develops high-efficiency electric motor systems that pair innovative PCB stator motors with integrated variable speed drives such as Aircore EC+, delivering efficient, compact solutions for industrial and commercial applications.
As a Senior PCB Designer at Infinitum, your work will directly shape the core technology behind our products, from the PCB stators themselves to the power electronics that control them.
Location: Georgia; Croatia; Kosovo; Macedonia; Romania; Slovenia; Serbia
Workplace: remote
Revit is one of the brands in the Belkins group of companies. In 3 years, we’ve grown to a team of 25+ people located all over the world, and so far we’ve made a positive impact on more than 150 clients who trusted our team with their growth and outbound (emails, LinkedIn, cold calling).
At Revit, we show up every day because we love selling ideas, creating new business relationships, solving challenges that might seem impossible, and getting results where others couldn’t — so that like-minded clients who trust us with their outbound and growth can become our years-long partners.
With more extensive support from the other companies in the Belkins group, our 2027 goal is to grow 2x in size and find a way to keep scaling while keeping quality high across the board — from having the best people on the team to onboarding the right clients who match our values and value proposition.
Back in 2017, Belkins started as an appointment-setting agency with just one service offering. Fast forward to today, and we’ve transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. Among our successes are ambitious start-ups like Revit, which have evolved into standalone powerhouses, as well as innovative products such as Folderly.
This is not a place for everyone, but if you’re looking for a world-class culture and an opportunity to grow, build your career, and make an impact, you’re likely to enjoy being part of Revit and building the future together with us!
And now we’re looking for a Head of Sales: someone who wants to own the number, not just manage the team, and who’d rather be on the call than read about it in a report.
The role
Revit sells outbound, so our own sales team is measured by the same thing we promise clients: real conversations that turn into real deals. You’ll take over the sales team and the number behind it, with one clear goal for 2027 — help us grow 2x:
Double MRR by the end of 2027;
Double our close rate;
Actively support marketing as we double the pipeline.
You’ll work side by side with Nick, our Co-Founder/CEO, the core team across all verticals, and the other brands in Belkins Group.
What you’ll do:
Making 3 AEs better every week.
You’ll do call reviews, give feedback, sit in on deals, and jump in to close when it matters.
Owning the number.
You’ll handle MRR, forecasts, and monthly plans, and know where we stand and why before anyone asks.
Building the system.
You’ll build a sales process that’s clear enough for a new AE to follow, with data that shows exactly where deals get stuck.
Growing the close rate.
You’ll find where we lose deals between the first call and the signature, and fix it.
Designing KPIs and incentives
that reward the results we actually want.
Being marketing’s closest partner.
You’ll shape ICPs and messaging together, so a bigger pipeline turns into revenue, not just a fuller calendar.
Scaling the team
as we grow, including bringing in fractional AEs when it makes sense.
What you bring:
A sales leader who wants to own our growth. You’re still hands-on and still on calls, and you can build a team and a process around you.
Sales leadership:
1–2+ years leading a team of 3–4+ people, with numbers that show what changed while you led it.
Digital marketing services:
agency-side experience, not a SaaS/product or software development company.
US market:
you’ve sold to US clients and know how they buy.
Close rate:
ideally 15%+, or a clear story behind your numbers.
Revenue ownership:
planning, forecasting, and explaining MRR.
Sales process:
you’ve built or run a structured process and improved it with data.
High pace:
you get things done and are driven by results.
Good communicator:
you listen well, give specific answers, and build relationships quickly.
Curious:
you ask a lot of questions about the buyer, the market, and the product.
Proactive:
you spot patterns and problems, and suggest ideas without being told what to do.
English:
C1/C2.
Bonus points:
Experience with or inside an outbound / lead generation agency.
You’ve led 2x growth before.
At Belkins Group, we care deeply about our team members, and we prove it through:
Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.
Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you’re most productive. Our flexible hours help you stay agile and focused.
Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.
Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.
Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
Global Sync: We align with U.S. holidays to keep our global teams in sync.
Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.
Location: Dallas
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
- Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
WHAT YOU HAVE
- Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
- Team players described as committed, collaborative and proactive with a team-first mentality.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
COMPENSATION
$165,000-185,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AB2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
- Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
WHAT YOU HAVE
- Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
- Team players described as committed, collaborative and proactive with a team-first mentality.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
COMPENSATION
$165,000-185,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AB2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: UAE; Saudi Arabia
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most Strategic customers in the market against their most challenging problems. All the while you’ll be able to leverage support from the rest of ElevenLabs to accelerate.
You will be responsible for hiring the team you need, winning the first customers in the market and ensuring that our product generates impact for them.
No two days are the same, but you should expect to:
- Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
- Build and lead a team of forward deployed engineers within the region.
- Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
- Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
- Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
- Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
- Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
- Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
- Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.
REQUIREMENTS
- Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations.
- People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture.
- Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
- Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
- Technical aptitude to quickly understand our voice and audio AI models and their applications.
- Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact.
- Nice to have: Partner Ecosystem Development - Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth.
Location
This role is remote-first, so it can be executed from anywhere in Saudi Arabia or UAE. Expect regular travel for customer onsites. Fluency in English and Arabic and a deep understanding of the regional and cultural nuances is required.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: US, Remote
Workplace: remote
15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.
A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.
We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.
If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply.
15Five's customer support runs on an AI-native operating model: our AI agent (Fin) resolves routine customer questions, AI assistance lives inside every support tier, and a closed-loop content system turns every wrong or missing AI answer into a published fix. The AI Support Manager role operates that system; the percentages under What You'll Own are approximate shares of time. You own the day-to-day performance of our customer-facing AI agent, the Help Center content it draws from, which you own end to end, and the feedback loop that makes both better every week.
This is an operator role with clear boundaries, real authority inside them, and a defined escalation path for everything outside them. You will be the expert on how our support AI behaves and why. You will not be a lone hero: the role is built around documented runbooks, a shared intake queue, and a named second for every critical system.
What You'll Own
Fin/AI agent operations (25%):
our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design.
Help Center content ownership (40%):
accuracy and AI-readiness of the Help Center as the shared knowledge layer feeding customer self-service and every AI surface. This role is the owner of every published article, where ownership means accountability for every published word, not typing them: AI drafts, this role structures, verifies, and publishes. Owns the taxonomy, article templates, and AI-retrieval writing standards, the Guru collections, the drafting pipeline, and the verify-and-publish workflow with Tier 1. Nothing ships to the knowledge layer without passing this role’s quality bar.
The content flywheel (20%):
every detected wrong or missing AI answer becomes a published fix. Triage AI-failure reports from the shared intake queue, trace each to root cause (retrieval failure, content defect, or product-truth gap), route product-truth gaps to their owner, and report gap-closure velocity.
Launch readiness (10%):
no release ships without its support content ready. Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live.
Operability (5%):
no single point of failure. Maintain the runbooks, configuration documentation, and measurement baselines, and keep a trained second for every critical system. Documentation is part of done.
Where This Role Sits
This role is the support side of a larger AI ecosystem. It works best when the seams are clean, so here is who owns what around it:
R&D owns the AI knowledge-base architecture and the in-product AI (Amaya) knowledge stores, with a separate role scoped to that work. This role is their closest consumer: it keeps the knowledge layer they read from accurate and feeds architecture gaps back to them.
Leadership owns org-wide AI-native strategy and internal AI consolidation. This role informs those calls with ground truth from the operation.
Support tier leads own ticketing platform administration and support workflows. This role designs the AI handoffs that land in them.
This role owns the Guru collections and keeps them accurate and AI-ready, since Guru's AI answers from them.
New cross-team AI initiatives start with your manager, so they get prioritized before work begins.
How Success Is Measured
Quality-adjusted automation rate:
AI resolutions with no human takeover, no negative feedback, no reopen.
Knowledge gap closure rate:
speed from detected wrong/missing answer to published fix, weighted by impact. Top articles are proactively owned and current, not just reactively fixed.
Escalation precision:
when the AI hands off to a human, it lands in the right place with full context.
Operability:
every critical system has current runbooks and a functioning second; no single point of failure.
Partner trust:
tier leads, content, and product partners would say this function makes their work easier.
What We're Looking For
3–5+ years in support operations, CX operations, knowledge management, or conversational AI operations, with hands-on ownership of a production AI agent (Intercom Fin strongly preferred; Ada, Forethought, Decagon, or similar also relevant).
A proven content engineer: customer-facing help content you owned end to end, plus taxonomy, content verification workflows, structured authoring, and writing for AI retrieval, not just human readers.
An experimenter's method: hypothesize, test small, measure, then scale. Comfortable with AI-assisted workflows as a daily practice.
Strong analytical habits: you can trace a wrong AI answer through retrieval, content, and product behavior to root cause, and you show your work.
Collaboration as a first-class skill: you raise concerns early, directly, and through agreed channels; you disagree openly, commit fully, and treat peers' domains with the respect you expect for yours.
You build systems, not dependencies: your instinct when you become the only person who can do something is to document it and train a second.
Working Style
This role touches systems that many teams depend on, which makes judgment about scope as important as technical skill. The people who thrive in it:
check in before investing significant time in adjacent work,
surface risks to their manager as crisp recommendations rather than broad escalations, and
measure their impact by outcomes the team ships together rather than by territory.
We are explicit about this because the role's leverage is real: operated with focus and trust to deliver meaningful impact.
We offer amazing benefits that align with our values and culture at 15Five.
Your Health & Wellbeing
Medical, dental, vision with 15Five cost subsidy
Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs
Inclusive Benefits Stipend
Access to mental health and wellness resources
Your Life
Flexible Time Off Program
Generous paid leave for new parents
Military leave
Paid Company Holidays
Sabbatical Program
Your Future
401K with 4% Matching after 6 months
Your Work Life
Remote work
Work with experts in leadership, culture, and personal development
For more information see:
Our Mission, Vision, & Values -https://www.15five.com/about
Our People and Culture -https://www.15five.com/about/careers
Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library
Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!
15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.
The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
AI Support Operations Manager- Annual Base Pay Range, US Full-Time
This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.
Location: Toronto, Ontario, Canada
About the Role
iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time.
Responsibilities
Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL.
Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions.
Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling.
Use Postman to test different payloads, analyze API responses and troubleshoot integration failures.
Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data.
Apply Entity Framework and LINQ for application data access, querying and manipulation
Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities.
Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages.
Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices.
Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues.
Understand and make basic React frontend changes when integration functionality requires matching UI updates.
Manage assigned Jira tickets and follow issues through development, testing and deployment.
Take part in peer code reviews, applying coding, security, maintainability and integration best practices.
Build knowledge of core product and integration workflows and the business domain.
Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed.
Qualifications
3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations
Strong working knowledge of C#, .NET, object-oriented programming and common design principles
Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices
Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues
Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues
Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis
Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts
Agile and Scrum processes, sprint planning, story grooming and iterative software delivery
Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers
Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues
Willingness to work occasional weekends or off-hours on rotation, as required.
Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is
nice to have.
Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is
nice to have.
Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is
nice to have,
Experience using Visual Studio and standard debugging, logging and error-analysis techniques is
nice to have.
Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is
nice to have
Working knowledge of Jira or similar ticketing systems is
nice to have
Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is
nice to have
Benefits
The base salary range for this role is $80,000 to $100,000 CAD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in our Toronto, ON office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time.
Responsibilities
Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL.
Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions.
Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling.
Use Postman to test different payloads, analyze API responses and troubleshoot integration failures.
Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data.
Apply Entity Framework and LINQ for application data access, querying and manipulation
Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities.
Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages.
Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices.
Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues.
Understand and make basic React frontend changes when integration functionality requires matching UI updates.
Manage assigned Jira tickets and follow issues through development, testing and deployment.
Take part in peer code reviews, applying coding, security, maintainability and integration best practices.
Build knowledge of core product and integration workflows and the business domain.
Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed.
Qualifications
3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations
Strong working knowledge of C#, .NET, object-oriented programming and common design principles
Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices
Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues
Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues
Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis
Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts
Agile and Scrum processes, sprint planning, story grooming and iterative software delivery
Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers
Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues
Willingness to work occasional weekends or off-hours on rotation, as required.
Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is
nice to have.
Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is
nice to have.
Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is
nice to have,
Experience using Visual Studio and standard debugging, logging and error-analysis techniques is
nice to have.
Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is
nice to have
Working knowledge of Jira or similar ticketing systems is
nice to have
Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is
nice to have
Benefits
The base salary range for this role is $80,000 to $95,000 USD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in our Salt Lake City office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time.
Responsibilities
Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL.
Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions.
Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling.
Use Postman to test different payloads, analyze API responses and troubleshoot integration failures.
Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data.
Apply Entity Framework and LINQ for application data access, querying and manipulation
Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities.
Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages.
Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices.
Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues.
Understand and make basic React frontend changes when integration functionality requires matching UI updates.
Manage assigned Jira tickets and follow issues through development, testing and deployment.
Take part in peer code reviews, applying coding, security, maintainability and integration best practices.
Build knowledge of core product and integration workflows and the business domain.
Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed.
Qualifications
3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations
Strong working knowledge of C#, .NET, object-oriented programming and common design principles
Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices
Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues
Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues
Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis
Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts
Agile and Scrum processes, sprint planning, story grooming and iterative software delivery
Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers
Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues
Willingness to work occasional weekends or off-hours on rotation, as required.
Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is
nice to have.
Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is
nice to have.
Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is
nice to have,
Experience using Visual Studio and standard debugging, logging and error-analysis techniques is
nice to have.
Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is
nice to have
Working knowledge of Jira or similar ticketing systems is
nice to have
Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is
nice to have
Benefits
The base salary range for this role is $80,000 to $95,000 USD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in the greater Colorado Springs area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Neenah, WI
General Manager - Mission Critical Substations
Mission Critical Power Infrastructure | Substations | Data Centers | Power Delivery
Location:
Flexible | Preference Near a Michels Office
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Lead the Teams Powering Mission-Critical Infrastructure
The rapid expansion of data centers, artificial intelligence, cloud computing, and digital infrastructure is driving unprecedented investment in mission-critical power systems. At the center of these developments are highly reliable substations and power delivery systems that ensure continuous operation of some of the world's most important facilities.
As a
General Manager - Mission Critical Substations
, you will provide operational leadership for Michels Power's growing Mission Critical Power Infrastructure business. This role will oversee regional operations, customer relationships, project performance, business development initiatives, workforce planning, and strategic growth efforts supporting hyperscale data centers, mission-critical facilities, utility substations, and related power delivery infrastructure projects across North America.
This position offers flexibility in work location, with a preference for candidates located near an established Michels Power office and the ability to travel as needed to support customers, project teams, and regional operations.
Position Overview
As the
General Manager - Mission Critical Substations
, you will be responsible for the planning, oversight, and operational performance of a regional portfolio of mission-critical substation projects while fostering an environment focused on safety, profitability, customer satisfaction, and operational excellence.
Working closely with the Director of Operations, you will establish strategic goals for the business and lead Regional Managers, Project Managers, Construction Managers, and field leadership teams responsible for executing complex power infrastructure projects. You will play a significant role in customer development, business growth, workforce planning, financial forecasting, project execution, and regional strategy.
Success requires strong operational leadership, business acumen, customer relationship management skills, industry presence, and the ability to develop high-performing teams while delivering successful project outcomes.
Key Responsibilities
Lead and oversee mission-critical substation operations to ensure alignment with divisional and corporate objectives.
Establish operational priorities and strategic initiatives in partnership with the Director of Operations.
Maintain accountability for project execution, customer satisfaction, financial performance, safety results, and regional growth.
Build and maintain strong relationships with customers, engineering partners, developers, EPC firms, utilities, and industry stakeholders.
Support long-term growth through customer development, workforce planning, market expansion, and strategic business initiatives.
Foster a culture focused on safety, accountability, continuous improvement, collaboration, and operational excellence.
Promote Michels Family of Companies culture, values, and leadership principles.
What You'll Do
Direct and oversee regional operations supporting mission-critical substation construction and power delivery infrastructure projects.
Lead Regional Managers, Project Managers, Construction Managers, and operational teams responsible for project execution.
Ensure projects are managed to maximize customer satisfaction, operational performance, and profitability.
Lead preconstruction and RFP efforts in partnership with estimating and operations teams.
Assist Executive Leadership and Business Development personnel with identifying new customers, growth opportunities, staffing requirements, and strategic initiatives.
Develop and maintain executive-level relationships with hyperscale data center developers, utilities, renewable energy developers, engineering firms, mission-critical customers, and EPC partners.
Review project financial performance, including revenue forecasts, margins, backlog, cash flow projections, and operational metrics.
Collaborate with field leadership to plan workforce, equipment, and operational resource needs based on current and projected workloads.
Regularly visit active projects to engage with field personnel and reinforce Michels Power's safety culture.
Support troubled-project recovery plans and provide direct project leadership when required.
Collaborate with Business Development, Finance, Human Resources, Equipment Operations, Safety, and executive leadership teams to achieve business objectives.
Identify best practices, emerging technologies, and market trends that improve performance and reduce costs.
Leadership Responsibilities
Lead, mentor, coach, and develop operational personnel throughout the organization.
Participate in hiring, onboarding, workforce planning, succession planning, and employee development initiatives.
Conduct performance evaluations and provide meaningful feedback and career development support.
Support internal and external opportunities for professional growth, leadership development, and industry certifications.
Foster a collaborative and high-performance work environment.
Support employee engagement, accountability, retention, and leadership development initiatives.
Assist with personnel decisions including promotions, disciplinary actions, and organizational development efforts.
What It Takes
Bachelor's degree from an accredited four-year college or university and
10+ years of related experience
, or an equivalent combination of education and experience.
Experience leading operations, business units, project portfolios, or regional organizations within the utility, substation, power delivery, mission-critical, industrial, energy, or EPC industries.
Strong understanding of project execution, customer relationship management, workforce planning, financial forecasting, and operational leadership.
Proven ability to develop and maintain strong customer relationships while identifying opportunities for growth and market expansion.
Experience supporting preconstruction efforts, project pursuits, estimating reviews, RFP responses, and strategic planning initiatives.
Demonstrated success leading multidisciplinary teams and developing future leaders.
Experience managing financial performance, including revenue forecasts, backlog, margin performance, cash flow projections, and operational planning.
Strong leadership, organizational, communication, coaching, negotiation, and decision-making skills.
Advanced industry certifications, licenses, or professional credentials are preferred but not required.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
to support customers, project teams, business development initiatives, and operational activities throughout the region.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
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