Sailor Health

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Care Navigator We’re hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust. This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care. WHO YOU ARE - Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations. - Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. - Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly. - Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health. - Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Care Navigator We’re hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust. This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care. WHO YOU ARE - Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations. - Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. - Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly. - Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health. - Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Care Navigator We’re hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust. This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care. WHO YOU ARE - Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations. - Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. - Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly. - Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health. - Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Care Navigator We’re hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust. This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care. WHO YOU ARE - Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations. - Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. - Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly. - Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health. - Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Care Navigator We’re hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust. This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care. WHO YOU ARE - Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations. - Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. - Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly. - Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health. - Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ABOUT THE ROLE Location: Remote - Canada based only Title: Care Navigator We’re hiring a full-time remote Care Navigator to be the first voice a patient – or their family -hears when reaching out to Sailor Health. In this role, you’ll guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. This role is a unique blend of patient support, care coordination, and emotional guidance. You’ll be the steady hand helping each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood every step of the way. It’s a perfect fit for someone who thrives at the intersection of empathy and execution, and who finds meaning in turning a moment of vulnerability into one of reassurance and trust. This role is especially well-suited for someone with an interest in mental health and healthcare access – since you’ll often be the first emotional point of contact for individuals seeking care. WHO YOU ARE - Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations. - Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks. - Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly. - Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health. - Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow. WHY JOIN SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ⭐ ABOUT THE ROLE Location: Remote - Canada Title: Credentialing Onboarding Specialist Salary Range: $45,000 CAD We’re hiring a full-time remote Provider Onboarding Coordinator (Credentialing) to support onboarding aspects of provider credentialing at Sailor Health. You will own end-to-end coordination of provider enrollments & systems access, maintain accurate CAQH profiles, establish SOPs, and monitor credentialing timelines. You’ll join as part of the Provider Onboarding team and work cross-functionally with Credentialing and Payer teams to ensure Sailor’s provider network is compliant, current, and optimized for success. 💻 YOUR KEY RESPONSIBILITIES What You’ll Do - Manage provider system enrollments: Coordinate with providers to ensure they complete required Medicare enrollment actions, connect to the appropriate profiles and systems, and sign applications and other documents on time. - Maintain provider data: Keep CAQH profiles complete, accurate, and up to date, ensuring provider credentials, licenses, and practice information are properly maintained. - Support providers: Serve as a primary credentialing point of contact for providers, answering questions, communicating required actions, and following up on outstanding items. - Monitor enrollment requirements: Track provider actions, signature requests, correction requests, notices, deadlines, and other outstanding requirements to keep Medicare enrollment moving forward. - Collaborate across teams: Partner with internal stakeholders, including Credentialing and RCM Support, to align priorities, communicate progress, and resolve credentialing and enrollment blockers. - Develop and maintain SOPs: Build, document, and continuously improve standard operating procedures for credentialing workflows and ensure they are incorporated into day-to-day operations. ✅ WHAT WE’RE LOOKING FOR This role isn’t for everyone. It’s fast-paced, chaotic, and requires hard work. But if this excites you, we’d love to meet you. - Extremely organized, with airtight follow-through. You catch issues early and never leave something unresolved without a plan to close it out. Colleagues can trust that once something lands with you — in Slack, email, or a call — it's handled, without needing to be reminded. - Proactive, and comfortable with ambiguity. You take initiative without being asked, and when instructions or processes are unclear, you find a path forward and build structure rather than waiting for direction. - Sound judgment on urgency and ownership. You know when something is a drop-everything issue versus one that can wait a few hours, and you know what's yours to solve versus what you should escalate. - Warm, empathetic communicator. You bring genuine warmth to every conversation — clear, kind, and easy to work with, even with a difficult provider on the other end. WHY SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: Canada Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ⭐ ABOUT THE ROLE Location: Remote - Canada Title: Credentialing Onboarding Specialist Salary Range: $45,000 CAD We’re hiring a full-time remote Credentialing Onboarding Specialist (CAQH) to support onboarding aspects of provider credentialing at Sailor Health. You will own end-to-end coordination of provider enrollments & systems access, maintain accurate CAQH profiles, establish SOPs, and monitor credentialing timelines. You’ll join as part of the Provider Onboarding team and work cross-functionally with Credentialing and Payer teams to ensure Sailor’s provider network is compliant, current, and optimized for success. 💻 YOUR KEY RESPONSIBILITIES What You’ll Do - Manage provider system enrollments: Coordinate with providers to ensure they complete required Medicare enrollment actions, connect to the appropriate profiles and systems, and sign applications and other documents on time. - Maintain provider data: Keep CAQH profiles complete, accurate, and up to date, ensuring provider credentials, licenses, and practice information are properly maintained. - Support providers: Serve as a primary credentialing point of contact for providers, answering questions, communicating required actions, and following up on outstanding items. - Monitor enrollment requirements: Track provider actions, signature requests, correction requests, notices, deadlines, and other outstanding requirements to keep Medicare enrollment moving forward. - Collaborate across teams: Partner with internal stakeholders, including Credentialing and RCM Support, to align priorities, communicate progress, and resolve credentialing and enrollment blockers. - Develop and maintain SOPs: Build, document, and continuously improve standard operating procedures for credentialing workflows and ensure they are incorporated into day-to-day operations. ✅ WHAT WE’RE LOOKING FOR This role isn’t for everyone. It’s fast-paced, chaotic, and requires hard work. But if this excites you, we’d love to meet you. - Extremely organized, with airtight follow-through. You catch issues early and never leave something unresolved without a plan to close it out. Colleagues can trust that once something lands with you — in Slack, email, or a call — it's handled, without needing to be reminded. - Proactive, and comfortable with ambiguity. You take initiative without being asked, and when instructions or processes are unclear, you find a path forward and build structure rather than waiting for direction. - Sound judgment on urgency and ownership. You know when something is a drop-everything issue versus one that can wait a few hours, and you know what's yours to solve versus what you should escalate. - Warm, empathetic communicator. You bring genuine warmth to every conversation — clear, kind, and easy to work with, even with a difficult provider on the other end. WHY SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: USA Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ⭐ ABOUT THE ROLE Location: Remote - US Title: Credentialing Onboarding Specialist Salary Range: $32,000 USD We’re hiring a full-time remote Provider Onboarding Coordinator (Credentialing) to support onboarding aspects of provider credentialing at Sailor Health. You will own end-to-end coordination of provider enrollments & systems access, maintain accurate CAQH profiles, establish SOPs, and monitor credentialing timelines. You’ll join as part of the Provider Onboarding team and work cross-functionally with Credentialing and Payer teams to ensure Sailor’s provider network is compliant, current, and optimized for success. 💻 YOUR KEY RESPONSIBILITIES What You’ll Do - Manage provider system enrollments: Coordinate with providers to ensure they complete required Medicare enrollment actions, connect to the appropriate profiles and systems, and sign applications and other documents on time. - Maintain provider data: Keep CAQH profiles complete, accurate, and up to date, ensuring provider credentials, licenses, and practice information are properly maintained. - Support providers: Serve as a primary credentialing point of contact for providers, answering questions, communicating required actions, and following up on outstanding items. - Monitor enrollment requirements: Track provider actions, signature requests, correction requests, notices, deadlines, and other outstanding requirements to keep Medicare enrollment moving forward. - Collaborate across teams: Partner with internal stakeholders, including Credentialing and RCM Support, to align priorities, communicate progress, and resolve credentialing and enrollment blockers. - Develop and maintain SOPs: Build, document, and continuously improve standard operating procedures for credentialing workflows and ensure they are incorporated into day-to-day operations. ✅ WHAT WE’RE LOOKING FOR This role isn’t for everyone. It’s fast-paced, chaotic, and requires hard work. But if this excites you, we’d love to meet you. - Extremely organized, with airtight follow-through. You catch issues early and never leave something unresolved without a plan to close it out. Colleagues can trust that once something lands with you — in Slack, email, or a call — it's handled, without needing to be reminded. - Proactive, and comfortable with ambiguity. You take initiative without being asked, and when instructions or processes are unclear, you find a path forward and build structure rather than waiting for direction. - Sound judgment on urgency and ownership. You know when something is a drop-everything issue versus one that can wait a few hours, and you know what's yours to solve versus what you should escalate. - Warm, empathetic communicator. You bring genuine warmth to every conversation — clear, kind, and easy to work with, even with a difficult provider on the other end. WHY SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: USA Workplace: Remote ABOUT SAILOR HEALTH Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. ⭐ ABOUT THE ROLE Location: Remote - US Title: Credentialing Onboarding Specialist Salary Range: $32,000 USD We’re hiring a full-time remote Credentialing Onboarding Specialist (CAQH) to support onboarding aspects of provider credentialing at Sailor Health. You will own end-to-end coordination of provider enrollments & systems access, maintain accurate CAQH profiles, establish SOPs, and monitor credentialing timelines. You’ll join as part of the Provider Onboarding team and work cross-functionally with Credentialing and Payer teams to ensure Sailor’s provider network is compliant, current, and optimized for success. 💻 YOUR KEY RESPONSIBILITIES What You’ll Do - Manage provider system enrollments: Coordinate with providers to ensure they complete required Medicare enrollment actions, connect to the appropriate profiles and systems, and sign applications and other documents on time. - Maintain provider data: Keep CAQH profiles complete, accurate, and up to date, ensuring provider credentials, licenses, and practice information are properly maintained. - Support providers: Serve as a primary credentialing point of contact for providers, answering questions, communicating required actions, and following up on outstanding items. - Monitor enrollment requirements: Track provider actions, signature requests, correction requests, notices, deadlines, and other outstanding requirements to keep Medicare enrollment moving forward. - Collaborate across teams: Partner with internal stakeholders, including Credentialing and RCM Support, to align priorities, communicate progress, and resolve credentialing and enrollment blockers. - Develop and maintain SOPs: Build, document, and continuously improve standard operating procedures for credentialing workflows and ensure they are incorporated into day-to-day operations. ✅ WHAT WE’RE LOOKING FOR This role isn’t for everyone. It’s fast-paced, chaotic, and requires hard work. But if this excites you, we’d love to meet you. - Extremely organized, with airtight follow-through. You catch issues early and never leave something unresolved without a plan to close it out. Colleagues can trust that once something lands with you — in Slack, email, or a call — it's handled, without needing to be reminded. - Proactive, and comfortable with ambiguity. You take initiative without being asked, and when instructions or processes are unclear, you find a path forward and build structure rather than waiting for direction. - Sound judgment on urgency and ownership. You know when something is a drop-everything issue versus one that can wait a few hours, and you know what's yours to solve versus what you should escalate. - Warm, empathetic communicator. You bring genuine warmth to every conversation — clear, kind, and easy to work with, even with a difficult provider on the other end. WHY SAILOR HEALTH - Mission with impact. Help bring life-changing care to a population that’s too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. - Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for. If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Location: USA Workplace: Remote 🏥 ABOUT SAILOR HEALTH Healthcare for older adults is stuck in the past. Today, 93% of Americans aged 65+ live with at least one chronic health condition, yet the care they receive is overwhelmingly reactive instead of preventive and shaped by the misplaced belief that the average 70-year-old can’t use technology. Sailor Health is defining what modern, AI-native care looks like for older adults. Our virtual platform brings together behavioral health, wellness classes, and healthcare advocacy, with more products on the way. In tandem, our voice AI agents help patients navigate their health between visits, while AI copilots help our providers deliver higher quality, more effective care. Sailor has exceptional product market fit: - Exponential growth: We serve tens of thousands of patients and cover 37 million Medicare lives across all 50 states, with organic demand making Sailor one of the fastest growing companies in healthcare. - AI powered, deeply human care: We harness the power of AI while keeping human connection at the center of care, creating an experience that feels personal, continuous, and deeply human. - Talent dense team: We are a 25 person team in our NYC office and are backed by the founders of Ramp, Nourish, and Headway. Learn more about us here: https://www.sailorhealth.com/careers/corporate   ⭐ ABOUT THE ROLE Location: New York City (Soho) or Remote. Sailor is hiring a Full Stack Engineer (Senior/Staff) to join as an early member of our team. You will be given the hardest business problems in the company and asked to figure out how to solve them with software or AI. You will own that work end to end: deciding what to build, building it, launching it, and making sure it moves the numbers that matter. We are looking for product forward engineers who care as much about the business “why” as the technical “how.” You will work closely with our clinical, operations, and growth teams, and you will often be the one deciding what gets built and why. Your work will shape how thousands of older adults experience their care and live their daily lives.   💻 YOUR KEY RESPONSIBILITIES - Build web apps end to end: frontend, backend, system design, testing, and launch, owning the full lifecycle from scoping to measuring impact. - For patients, that means delightful, accessible experiences that make older adults feel confident with technology and eager to come back. - For providers, that means tools that give clinicians time back, reduce friction in their day, and measurably improve outcomes for the patients they treat. - Build AI agents from the ground up: designing conversations, orchestrating models, evaluating quality, and shipping agents that patients and providers rely on every day. - Work directly with our clinical, operations, and growth teams to understand the real problem before deciding what to build. - Work at the frontier: build with the newest models and agentic tooling the day they come out, with full freedom to pick the stack and the approach.   ✅ IDEAL QUALIFICATIONS & SKILLS - You’re an A+ player. You have a burning desire to win, a track record of excellence, and a drive to build with urgency and precision. You want to be the best and you want your team to win. - You’re technically excellent. You are comfortable across the stack in React, TypeScript, Node.js, and PostgreSQL. - You’re product driven. You have strong intuition for user needs, high EQ, and a deep curiosity to understand the underlying business and clinical problems, not just the technical solution. - You thrive in ambiguity. You’re energized by open ended problems and move quickly with imperfect information. - You care deeply about people. You want your work to make a real difference in someone’s life, and you bring kindness, honesty, and low ego to how you treat your teammates along the way.

Location: USA Workplace: Remote 🏥 ABOUT SAILOR HEALTH Healthcare for older adults is stuck in the past. Today, 93% of Americans aged 65+ live with at least one chronic health condition, yet the care they receive is overwhelmingly reactive instead of preventive and shaped by the misplaced belief that the average 70-year-old can’t use technology. Sailor Health is defining what modern, AI-native care looks like for older adults. Our virtual platform brings together behavioral health, wellness classes, and healthcare advocacy, with more products on the way. In tandem, our voice AI agents help patients navigate their health between visits, while AI copilots help our providers deliver higher quality, more effective care. Sailor has exceptional product market fit: - Exponential growth: We serve tens of thousands of patients and cover 37 million Medicare lives across all 50 states, with organic demand making Sailor one of the fastest growing companies in healthcare. - AI powered, deeply human care: We harness the power of AI while keeping human connection at the center of care, creating an experience that feels personal, continuous, and deeply human. - Talent dense team: We are a 25 person team in our NYC office and are backed by the founders of Ramp, Nourish, and Headway. Learn more about us here: https://www.sailorhealth.com/careers/corporate   ⭐ ABOUT THE ROLE Location: New York City (Soho) or Remote. Sailor is hiring a Full Stack Engineer to join as an early member of our team. You will be given the hardest business problems in the company and asked to figure out how to solve them with software or AI. You will own that work end to end: deciding what to build, building it, launching it, and making sure it moves the numbers that matter. We are looking for product forward engineers who care as much about the business “why” as the technical “how.” You will work closely with our clinical, operations, and growth teams, and you will often be the one deciding what gets built and why. Your work will shape how thousands of older adults experience their care and live their daily lives.   💻 YOUR KEY RESPONSIBILITIES - Build web apps end to end: frontend, backend, system design, testing, and launch, owning the full lifecycle from scoping to measuring impact. - For patients, that means delightful, accessible experiences that make older adults feel confident with technology and eager to come back. - For providers, that means tools that give clinicians time back, reduce friction in their day, and measurably improve outcomes for the patients they treat. - Build AI agents from the ground up: designing conversations, orchestrating models, evaluating quality, and shipping agents that patients and providers rely on every day. - Work directly with our clinical, operations, and growth teams to understand the real problem before deciding what to build. - Work at the frontier: build with the newest models and agentic tooling the day they come out, with full freedom to pick the stack and the approach.   ✅ IDEAL QUALIFICATIONS & SKILLS - You’re an A+ player. You have a burning desire to win, a track record of excellence, and a drive to build with urgency and precision. You want to be the best and you want your team to win. - You’re technically excellent. You are comfortable across the stack in React, TypeScript, Node.js, and PostgreSQL. - You’re product driven. You have strong intuition for user needs, high EQ, and a deep curiosity to understand the underlying business and clinical problems, not just the technical solution. - You thrive in ambiguity. You’re energized by open ended problems and move quickly with imperfect information. - You care deeply about people. You want your work to make a real difference in someone’s life, and you bring kindness, honesty, and low ego to how you treat your teammates along the way.