Location: Remote, AMER
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
Supabase is the backend of choice for a growing wave of AI-native builders, and we're deepening structured partnerships with the platforms they build on top of — Anthropic, OpenAI, Vercel, and Lovable. These partners' teams are talking to thousands of developers and agents who need exactly what we build—a full backend platform with Postgres at the core—without the vendor lock-in. This is an opportunity to get Supabase in front of the right partner SAs and make us the default recommendation for a modern, AI-ready backend.
ABOUT THE ROLE
We’re looking for a Platform Solutions Architect to join our Success Team and help embed Supabase into the Solutions and Engineering communities with AI Builders.
You’ll work closely with Partner Solutions Architects and Partner Engineers at Anthropic, OpenAI, Vercel, and Lovable, helping us proactively identify builder problems where Supabase is the right solution and closing the gap between partner intent and real developer outcomes. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions of AI-native apps and agents.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll focus on three core pillars:
TECHNICAL EVANGELISM & EDUCATION
- Build deep relationships with Technical counterparts at Anthropic, OpenAI, Vercel, and Lovable, focusing initially on defined use cases and agent/app-migration motions.
- Develop and deliver technical workshops, training materials, and enablement content to give partner SAs the fluency to position Supabase.
- Create demos, integration guides, and reference architectures that make Supabase’s fit with Anthropic, OpenAI, Vercel, and Lovable immediately legible.
- Partner with SAs at these companies on active opportunities to move deals forward and feeding technical pipeline intelligence back to the alliance lead.
TECHNICAL SUPPORT & ENABLEMENT
- Resolve blockers for partner SAs working on Supabase implementations to maintain their credibility with the builders they support.
- Troubleshoot complex integration scenarios and turn solutions into reusable assets.
- Maintain a close feedback loop with Supabase product and engineering teams to ensure technical guidance reflects the latest platform capabilities.
- Measure success through co-sell opportunities sourced, influenced deals, and SA enablement metrics across the Anthropic, OpenAI, Vercel, and Lovable partnerships.
CONTENT CREATION & THOUGHT LEADERSHIP
- Write technical blog posts and case studies that demonstrate real-world Supabase implementations built on Anthropic, OpenAI, Vercel, and Lovable.
- Represent Supabase at conferences, meetups, and partner-sponsored events (e.g. Anthropic and OpenAI dev days, Vercel Ship, Lovable community events).
- Develop video content and interactive learning experiences to reduce the "time-to-fluency" for partner SAs.
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of experience in technical roles with deep hands-on experience building on modern AI infrastructure. Previous experience working at Anthropic, OpenAI, Vercel, Lovable (or a similar AI builder platform) or as a partner to one is required.
- Understand how partner SAs at AI builder platforms are incentivized, how they make recommendations, and how the partner ecosystem influences developer decisions.
- Communicate clearly across both technical and non-technical audiences, explaining complex concepts with ease.
- Have a strong technical foundation in PostgreSQL, APIs, and modern development frameworks like React and Next.js, plus fluency with AI/agent tooling (LLM APIs, MCP, agent frameworks).
- Are comfortable navigating ambiguity and moving quickly to build a playbook from scratch.
- Are energized by solving real-world problems for developers building the next generation of AI-native products.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote-Sao Paulo; Remote-Mexico City
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Senior Business Analyst (Sr. BA) helps lead complex, cross-functional automation initiatives and drives high-value automation opportunities across the enterprise for Banking and Financial Services Customers. This role operates with a high degree of autonomy and serves as a strategic advisor to business stakeholders, ensuring automation solutions deliver measurable business outcomes aligned to enterprise objectives.
The Sr. BA goes beyond documenting processes — they identify transformational automation opportunities, influence solution design decisions, shape change adoption strategies and contribute to reusable assets and best practices that elevate UiPath’s internal automation maturity.
WHAT YOU'LL DO AT UIPATH
Strategic Opportunity Identification & Business Case Development
- Proactively identify and evaluate high-value, cross-functional automation opportunities aligned to enterprise strategy.
- Assess feasibility, complexity, scalability, and ROI of automation initiatives.
- Define and quantify business cases with measurable outcomes (cost savings, efficiency gains, risk reduction, quality improvement).
- Act as a trusted advisor to stakeholders in prioritizing automation initiatives.
- Contribute to building and sustaining a robust automation pipeline.
Complex Process Analysis & Solution Shaping
- Lead end-to-end discovery for complex processes, including detailed As-Is and scalable To-Be designs.
- Collaborate with Solution Architects to influence high-level solution architecture decisions.
- Ensure requirements are complete, scalable, and aligned to enterprise architecture standards.
- Serve as a quality gate for functional documentation (PDD validation and requirement clarity).
- Anticipate downstream impacts across systems, integrations, and operating models.
Stakeholder Leadership & Influence
- Lead workshops with senior stakeholders to shape automation vision and solution direction.
- Communicate automation sources of value in business terms tailored to executive audiences.
- Navigate ambiguity and resolve complex scope or requirement conflicts.
- Act as the primary liaison between business stakeholders, Solution Architects, and Developers.
- Guide and mentor junior Business Analysts when applicable.
Delivery Oversight & Cross-Functional Collaboration
- Partner with Solution Architects and Developers through design, testing, and deployment phases.
- Facilitate alignment on scope, acceptance criteria, and business validation.
- Independently manage analysis deliverables across multiple initiatives.
- Proactively identify risks, interdependencies, and mitigation strategies.
- Support Agile ceremonies and facilitate stand-ups as needed.
Change Management & Adoption Strategy
- Design and implement change management strategies to drive sustainable automation adoption.
- Develop stakeholder communication plans that promote “automation-first” mindset.
- Identify adoption barriers and implement mitigation strategies.
- Ensure business readiness for deployment and post-implementation transition.
Platform & Industry Expertise
- Maintain strong knowledge of UiPath platform capabilities and emerging automation technologies.
- Leverage enterprise application expertise (e.g., Salesforce, Workday, NetSuite, Concur, Coupa, etc.) to identify integration opportunities.
- Stay current on automation trends and recommend innovative use cases.
- Promote reuse of automation components and blueprint patterns.
Knowledge Contribution & Continuous Improvement
- Identify and document reusable solutions and process blueprints.
- Contribute to best practices, methodologies, and industry points of view.
- Develop internal case studies and success stories to promote automation impact.
- Drive continuous improvement in BA practices and documentation standards.
WHAT YOU'LL BRING TO THE TEAM
- 8+ years of experience in business process analysis, operations consulting, or automation initiatives.
- Experience working within the Banking and Financial Services Industry
- Demonstrated experience in complex, cross-functional process transformation.
- Experience with enterprise applications such as Salesforce, Workday, NetSuite, Concur, Coupa, etc.
- Strong analytical and conceptual problem-solving skills.
- Proven ability to influence senior stakeholders.
- Experience working in global, cross-functional environments.
- Bachelor’s or Master’s degree in Computer Science, Engineering, MIS, Business, Finance, Accounting, or related field.
- Strong English speaking and writing skills are required.
Preferred:
- Knowledge of UiPath and Agentic technologies.
- UiPath Business Analyst certification (Professional level preferred).
- Experience in Agile methodologies and JIRA or equivalent collaboration tools.
- Experience designing change management strategies.
#LI-KS6
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: San Francisco Bay Area, California, United States; San Francisco, California, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Nebius is looking for a community-focused professional to join our global startup team as Startup Community Manager.
In this role, you will lead community engagement and activation across Nebius' venture capital ecosystem, developing programs that connect investors, founders, and high-potential AI startups. Your mandate is to build relationships with VC platform and community teams, working alongside Nebius' VC Alliances team to activate priority venture partnerships through meaningful programming and portfolio engagement.
You will lead partner outreach, develop curated programming, and bring together the right mix of investors and portfolio founders through intimate dinners, roundtables, and other community experiences that create value for the broader startup ecosystem. This role sits at the intersection of startup community development, ecosystem partnerships, and program activation, working closely with internal teams to expand Nebius' reach among high-potential AI companies.
This position is based in the San Francisco Bay Area. Our San Francisco office is available for collaboration, but regular office attendance is not required.
Your responsibilities will include:
Lead Community Engagement & Ecosystem Activation
Build and manage relationships with VC platform and community teams to identify opportunities for portfolio engagement and collaborative programming.
Partner with Nebius' VC Alliances team to activate priority venture relationships through targeted community initiatives.
Develop a repeatable engagement model that strengthens Nebius' connections with VC-backed founders and startup communities.
Lead Community Programming & Ecosystem Activations
Design and execute curated programs, including founder dinners, investor roundtables, and portfolio gatherings, in collaboration with venture ecosystem partners.
Own end-to-end program development, including partner coordination, audience prospecting, invitation strategy, execution, and follow-up.
Create high-value experiences that bring together the right mix of investors and portfolio companies while serving the needs of the startup ecosystem.
Drive Portfolio Engagement & Startup Ecosystem Growth
Identify and engage high-potential VC-backed startups aligned with Nebius' priority industries and customer profiles.
Collaborate with Venture ecosystemand Sales teams to facilitate portfolio introductions and continued founder engagement.
Surface emerging startup opportunities and ecosystem insights to inform Nebius' broader startup strategy.
Measure Community Impact
Track and report on community partner engagement, portfolio company participation, program performance, and startup pipeline influence.
Use partner feedback and engagement insights to continuously improve programming and strengthen community activation.
We expect you to have
3–5+ years of experience in startup ecosystem development, community building, strategic partnerships, or event programming.
Experience working with venture capital platform teams, startup founders, or VC-backed startup communities, ideally within AI or enterprise technology.
Demonstrated ability to build and manage relationships through proactive outreach and ongoing engagement.
Experience designing and executing curated founder, investor, or executive-level programs.
Strong audience development, relationship management, and organizational skills.
Ability to operate independently in a fast-moving, cross-functional environment.
A strong interest in AI, emerging technologies, and the venture capital ecosystem.
It will be an added bonus if you have
Existing relationships with Bay Area VC platform teams and startup founder communities.
Experience managing VC portfolio engagement or investor-focused community programs.
A track record of translating ecosystem engagement into meaningful startup relationships and business opportunities.
Familiarity with AI infrastructure, cloud computing, or developer tools.
Key employee benefits in the US: #LI-LG1
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$140,000
—
$170,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - Atlanta
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
As a Regional Sales Manager, you will own the full sales cycle for new and expansion opportunities across commercial and mid-market accounts. You will establish MinIO’s value proposition, and close deals contributing to our overall success. You’ll need to thrive in a fast-paced, agile setting and work cross-functionally to help us expand from a product-led sales approach to include a sales-driven growth strategy.
This role requires comfort in a fast-paced, agile environment and close cross-functional collaboration as we evolve from a primarily product-led motion to a hybrid model that includes sales-driven growth.
What You Will Do
New Business Development:
Prospect, qualify, and close new business across commercial and mid-market accounts. Drive opportunities from first meeting through technical validation, pricing, and close
Expand and Retain Accounts:
Manage relationships with strategic customers, identifying opportunities to cross-sell, upsell, and deliver measurable value.
Articulate Value:
Become an expert in communicating MinIO’s benefits to technical and business stakeholders, focusing on business impact and customer success.
Collaborate Cross-Functionally:
Partner with internal teams, including product, marketing, and customer success, to deliver seamless customer experiences.
Pipeline and Forecast Management:
Build and manage a healthy pipeline with disciplined forecasting and deal hygiene
Use MEDDPICC (or similar) to qualify deals and drive predictable outcomes
Maintain accurate pipeline, forecasting, and activity tracking in Salesforce
Collaborate cross-functionally with Field Architects, Marketing, Customer Success, and Product
Your Skills and Experience
Proven Sales Track Record:
3+ years of experience in B2B SaaS or infrastructure sales experience sales with consistent quota achievement and expertise in managing complex, high-value sales cycles.
New Business Acumen:
Strong background in sourcing and closing new customers, particularly in enterprise or mid-market segments.
Account Growth Expertise:
Demonstrated ability to expand and retain accounts through cross-sell, upsell, and delivering measurable customer value.
Technical Domain Knowledge:
Familiarity with cloud-native technologies, data infrastructure, or B2B SaaS. Experience engaging with technical buyers, including VPs of Infrastructure, Engineering, and Enterprise Architects.
Startup Mindset:
Thrives in fast-paced environments, with experience at early or growth-stage companies.
Challenger Sales Approach:
Skilled at challenging the status quo, demonstrating clear business value, and driving competitive wins.
Communication & Negotiation:
Excellent verbal and written communication skills, with the ability to influence decision-makers and navigate complex negotiations.
Team Collaboration:
Proven ability to work across functions, leveraging internal resources to achieve customer success.
Experience managing deal sizes ranging from $50k to $300k+.
Expertise in pipeline generation tools (e.g., SalesLoft, Outreach) and social selling (e.g.,LinkedIn Navigator).
Familiarity with Force Management, MEDDPIC or other sales methodologies.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the API Product Lead at Harvey, you'll own the strategy, roadmap, and execution for Harvey's APIs: the way law firms and in-house legal teams integrate with and build on top of Harvey’s platform.
You'll turn customer demand into a product that customers can adopt, build on, and capture value from. You'll balance new capabilities against the reliability, security, and scale that production builds on Harvey require.
WHAT YOU'LL DO
You'll define and drive the product vision and roadmap for Harvey's APIs, aligned with company strategy and grounded in evidence from customers, usage data, and the market. You'll work closely with engineering, solutions architects, and go-to-market teams to ship, and you'll own the outcomes: adoption and production usage.
Day to day, you will own planning, prioritization, and roadmapping. You'll make and communicate crisp prioritization decisions, balancing new capabilities against reliability, performance, and security. You'll define the metrics that matter, including who is building on Harvey, what they are building, how much they use, and hold the team accountable to them. You'll be the connective tissue between customers building on Harvey, the teams who support them, and engineering, and you'll raise the product bar through rigorous specs, reviews, and decision-making.
WHAT YOU HAVE
7+ years of product management experience shipping and scaling software platforms in a production environment, with a track record of measurable impact
Experience owning APIs or developer platforms end to end, from design and documentation through adoption and monetization
Strong ability to translate ambiguous problems and deep customer needs into clear strategy, crisp requirements, and prioritized roadmaps
Fluency working with engineering on technical trade-offs, and comfort with API design, authentication and access control, rate limits, and usage metering at a level sufficient to make informed decisions
Excellent analytical skills, with the ability to define metrics and use data to guide decisions
Outstanding written and verbal communication, and a demonstrated ability to influence and align stakeholders across product, engineering, and go-to-market
A high bar for quality, strong product judgment, and a "spidey sense" for where a developer or customer experience could break down
COMPENSATION
$213,600 - $300,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
As a Staff Product Manager for AI Security, you will be the strategic product leader responsible for defining and executing the product vision and roadmap to secure agentic AI capabilities, autonomous workflows, and generative AI integrations across the Box Intelligent Content Management platform. As enterprise AI evolves from single-prompt interactions to multi-agent architectures and autonomous agentic workflows, securing enterprise content against novel AI threats is a top priority for CISOs and security leaders worldwide — and existential to Box's mission.
In this high-impact individual contributor role, you will build and scale defense mechanisms for both Box's native agentic capabilities — including Box Agent — and external integrations connecting third-party agents and foundation models via Model Context Protocol (MCP) and enterprise APIs. You will partner closely with world-class AI/ML engineers, security architects, red-team researchers, and corporate security teams to translate the bleeding edge of AI threat intelligence into robust, scalable platform guardrails and enterprise security controls.
WHAT YOU'LL DO
You will define and execute the product strategy, technical vision, and roadmap for AI Security and Agentic Guardrails across Box AI, Box Shield, and the broader Box platform ecosystem.
You will build agent guardrail frameworks and policy engines to monitor, evaluate, and constrain autonomous agent behaviors across Box Agent, custom workflow agents, and external model integrations.
You will secure agentic connectivity powered by Model Context Protocol (MCP) and third-party AI APIs, establishing strict authentication, context boundary isolation, dynamic permissioning, and secure tool execution.
You will architect multi-layered defenses against advanced AI threats, including direct and indirect prompt injection, jailbreaking, training data extraction, system prompt leakage, and coordinated agentic attack swarms.
You will partner with Engineering, Applied AI/ML Research, Security Architecture, and UX Design to deliver low-latency, enterprise-grade AI security controls that preserve developer velocity and user experience.
You will drive key business and security efficacy metrics, including guardrail evaluation accuracy, prompt injection prevention rates, MCP integration adoption, and Shield / Enterprise Plus security revenue growth.
You will collaborate with Product Marketing, Sales, Customer Success, and Compliance to lead GTM strategy and position Box as the gold standard in safe, trusted Enterprise Agentic AI.
You will engage directly with enterprise customers, AI security working groups, and industry analysts to anticipate evolving AI attack vectors, validate product requirements, and guide industry best practices.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You have 8+ years of product management experience building and scaling enterprise B2B SaaS security products, cybersecurity platforms, cloud security solutions, or AI/ML infrastructure platforms.
You bring deep domain expertise in AI/ML security, LLM application security (e.g., OWASP Top 10 for LLM Applications), prompt injection defense, agentic guardrail frameworks, or model alignment and safety systems.
You have a proven track record developing product strategies around agentic architectures, multi-agent coordination, tool-use and function-calling security, or model integration protocols such as Model Context Protocol (MCP).
You have a strong understanding of emerging threat vectors targeting autonomous AI systems, including multi-turn adversarial attacks, indirect injection via ingested content, and coordinated agentic attack swarms.
You have the technical acumen to partner with AI/ML research and engineering leaders on vector embeddings, semantic evaluation models, LLM latency trade-offs, API gateway security, and zero-trust data access control.
You have exceptional analytical capability to define guardrail telemetry, track threat mitigation efficacy, and balance strict safety barriers with responsive AI interactions, along with proven executive presence to influence C-level security leaders and align cross-functional stakeholders.
Preferred Skills
Experience working with frontier AI/LLM models, prompt evaluation frameworks, red-teaming AI systems, or developing real-time guardrail runtime libraries (e.g., NeMo Guardrails, Llama Guard, or proprietary guardrail pipelines).
Hands-on familiarity with MCP (Model Context Protocol), agent orchestration frameworks, or semantic router architectures.
Familiarity with enterprise compliance standards, zero-trust architectures, data loss prevention (DLP), or AI governance frameworks (e.g., NIST AI RMF, ISO 42001).
Technical background with a Bachelor's or Master's degree in Computer Science, Cybersecurity, Artificial Intelligence, Engineering, or equivalent practical experience.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$217,000
—
$271,000 USD
Location: France; Germany (remote); Spain
Workplace: Remote
OUR VISION
We aim to become the most beloved financial Operating System for French SMEs and Accounting Firms — and soon, European ones.
We help entrepreneurs get rid of time-consuming accounting and financial tasks while giving them access to the information they need to make better decisions for their business.
ABOUT US
Pennylane is one of the fastest-growing Fintechs in France — and soon in Europe.
In five years, we have:
- 💻 Built a groundbreaking accounting and financial platform for SMEs and accounting firms
- 💰 Raised €225 million from leading investors, including Sequoia
- 👨👩👧👦 Grown from 7 co-founders to more than 850 Pennylaners
- 🌍 Built an international and remote-friendly environment with more than 25 nationalities
- 🤝 Earned the trust of thousands of customers and accounting firms
- 🚀 Reached more than 700,000 SMEs and 4,500 accounting firms in France
WHY THIS POSITION IS CRITICAL TO OUR MISSION
At Pennylane, Product is at the heart of how we create value for our customers.
We are now making a major bet on AI: not only to automate existing workflows, but also to fundamentally change how people interact with their financial software and extend what the product can do.
Our AI ecosystem is being built across several complementary layers:
- A shared AI platform, or “harness”, that provides the foundations required to run reliable agents: context, memory, tools, skills, loops, guardrails and observability
- Studio Coworker, a conversational product experience that helps users analyse information and take action inside Pennylane
- Autopilot, which automates accounting and financial workflows to reduce manual data entry
- Studio Builder, the product you will own, enabling users to build and deploy personalised apps, automations and agents on top of Pennylane
Studio Builder is our most ambitious AI product initiative.
The idea is simple but powerful: give customers the ability to extend Pennylane according to their own needs, without requiring them to build everything from scratch. Users should be able to describe what they want to achieve and rely on AI to create, configure and deploy the right experience directly within Pennylane.
This could unlock a new way to use financial software: more personalised, more extensible and increasingly capable of adapting to every company’s specific workflows.
As Senior Product Manager, AI, you will shape this product from the ground up. You will define the vision, understand where AI can create genuine customer value and turn a highly complex technical ambition into a simple, useful and scalable product experience.
You will join one of the key teams shaping the future of Pennylane.
You can also read more about Pennylane’s position at the intersection of AI, accounting and financial software in The New York Times https://www.nytimes.com/2026/10/23/business/dealbook/pennylane-ai-accounting-france.html.
WHAT YOU WILL OWN
THE VISION AND STRATEGY FOR STUDIO BUILDER
You will define how Studio Builder should help customers create, personalise and extend Pennylane.
You will identify the most valuable use cases, understand where customers struggle today and establish a clear product strategy that balances ambition, usability and technical feasibility.
THE END-TO-END BUILDING EXPERIENCE
You will own the experience through which customers:
- Define what they want to build
- Configure the relevant data, context, tools and actions
- Test and iterate on their app, automation or agent
- Deploy it within Pennylane
- Monitor its usage and improve it over time
THE FOUNDATIONS OF AN EXTENSIBLE AI PRODUCT
You will work closely with the AI platform team to ensure that Studio Builder makes the underlying capabilities of Pennylane accessible and useful to customers.
This includes thinking deeply about how users interact with:
- Context and memory
- Tools and skills
- Agent loops and workflows
- Guardrails and permissions
- Reliability and observability
- Deployment and iteration
A CLEAR PRODUCT OUTCOME
You will define the metrics that matter and establish how we measure success.
Depending on the stage of the product, this may include:
- Activation and adoption of Studio Builder
- Number and quality of apps, automations or agents created
- Successful deployment and repeated usage
- Customer value generated through personalised workflows
- Reliability, trust and user satisfaction
- Expansion of Pennylane’s product capabilities through customer-built experiences
HOW YOU WILL CONTRIBUTE AS A PRODUCT MANAGER
You will work in a highly collaborative environment with Engineering, Product Design, AI specialists and other Product Managers.
You will:
- Lead continuous discovery with SMEs, accountants and internal users
- Turn complex customer problems into clear product opportunities
- Define the product vision, strategy, roadmap and OKRs
- Explore and validate new ideas through prototypes, experiments and MVPs
- Work closely with engineers and designers from problem discovery through implementation and iteration
- Make AI concepts understandable and valuable for non-technical users
- Build strong product narratives and communicate them clearly to customers, stakeholders and leadership
- Balance long-term product ambition with pragmatic, incremental delivery
- Collaborate with the teams building the shared AI platform, Studio Coworker and Autopilot
- Develop strong product principles for building AI-powered experiences at Pennylane
- Measure the impact of what you ship and use those learnings to guide future decisions
- Influence without authority across a complex, fast-growing organisation
This is a hands-on product role. You will not only define what should be built — you will actively explore, prototype, test and help make the product tangible.
You will also have the opportunity to shape how Product at Pennylane approaches AI: how we build AI products, how we explain their value and how we create experiences that customers can trust.
WHAT YOU CAN EXPECT DURING YOUR FIRST MONTHS
WITHIN ONE MONTH
- You will learn about Pennylane, our customers, our product and our vision during onboarding
- You will build a strong understanding of the accounting and financial workflows we support
- You will familiarise yourself with our AI ecosystem, including the shared AI platform, Studio Coworker, Autopilot and Studio Builder
- You will meet key stakeholders across Product, Engineering, Design and AI
- You will speak with customers and internal users to understand the problems Studio Builder should solve
- You will develop an initial view of the product opportunity and its main risks
WITHIN THREE MONTHS
- You will have defined a clear view of the most important customer problems and use cases
- You will have contributed to or shaped the Studio Builder product strategy
- You will have identified the first key opportunities and product bets
- You will have worked with Engineering and Design on initial prototypes or MVPs
- You will have established the first product metrics and discovery routines
- You will have started building strong relationships with the teams working on the wider AI ecosystem
WITHIN SIX MONTHS
- You will be autonomous in defining and steering the Studio Builder roadmap
- You will have shipped meaningful product improvements or a major product milestone
- You will have created a strong understanding of what drives adoption, value and trust in the product
- You will have established a clear and repeatable approach to building AI-powered product experiences
- You will have influenced how other teams think about and use AI capabilities across Pennylane
AND BEYOND
As Studio Builder scales, you will have the opportunity to:
- Shape a new product category within Pennylane
- Expand the platform to support increasingly advanced customer-built experiences
- Influence the broader AI product strategy
- Help establish product principles, methods and best practices for AI at Pennylane
- Mentor other Product Managers and contribute to the growth of our Product organisation
- Grow towards a broader product leadership role or continue developing as a senior individual contributor
WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER?
🏢 You can work remotely from anywhere in Europe, as long as your contract allows you to.
📈 You will receive company shares to enjoy a piece of the success story you are building with us.
🏡 You will have a budget to improve your home workspace, as well as a monthly allowance to work from a coworking space.
⛹️ Through our partner Gymlib, you will have access to 8,000 fitness spaces in Europe and more than 300 wellness activities.
🇬🇧 You will have access to Busuu to improve your English or French.
💻 You will receive the latest Apple equipment.
🎉 You will be part of a vibrant social community, with sports activities, afterworks, company seminars and regular opportunities to spend time together.
And if you are based in France:
🏢 You can work from home, from a coworking space or from our office in central Paris.
🏝 You will receive 10 additional days off on top of the standard 25 days.
🍜 You will receive lunch credits through a Swile card.
🏥 You will benefit from Alan Blue healthcare coverage for yourself and your family.
We are working on providing these additional benefits to people based outside France as well, but the details may vary depending on the country and contract.
WHAT DOES THE RECRUITMENT PROCESS LOOK LIKE?
- You will first have a general conversation with a Talent Acquisition Manager — 45 minutes
- You will then speak with a member of the Product team to discuss your experience and assess your fit with our Product culture — 45 minutes
- You will complete a live case study focused on an AI or product-building problem with members of the Product and Engineering teams — 1 hour 15 minutes
- You will have a final conversation with Product leadership — 60 minutes
We move fast. You can expect the recruitment process to take between 15 and 25 days in total.
WHO ARE WE LOOKING FOR?
- Proven experience as a Product Manager working on AI-powered products, developer tools, platforms, workflow automation, SaaS or other complex B2B products
- Experience taking a product or product area from 0 to 1, with the ability to turn an ambitious vision into a concrete and focused roadmap
- Strong understanding of how AI products are built and used, including experience with concepts such as agents, LLM-powered workflows, tools, context, memory, evaluation or guardrails
- Excellent product sense and a strong ability to identify where AI can create genuine user value — rather than simply adding AI for its own sake
- A hands-on and pragmatic mindset: you are comfortable prototyping, testing ideas, analysing data and working closely with engineers and designers
- Strong user research skills and the ability to build conviction through direct conversations with customers
- Excellent communication skills: you can explain complex technical topics simply and create a compelling product narrative
- Strong strategic thinking combined with a bias towards action and delivery
- Ability to work effectively in ambiguity and navigate complex technical, organisational and customer problems
- Ability to influence without authority and build alignment across Product, Engineering, Design and leadership
- A strong interest in the future of software, automation and extensible product platforms
- Experience in fintech, accounting or financial software is not required, as long as you are curious about our industry and comfortable with complexity
- French is not mandatory, but it would be a strong advantage
- Nice to have: experience with agent platforms, developer ecosystems, low-code/no-code tools, workflow automation, open platforms or product-led growth
This role is for you if you want to build a new kind of product — one that allows customers to extend their financial software through AI and helps define how AI products should be built at scale.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
As a Principal Customer Success Manager, you’ll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You’ll work with executive sponsors, Support leaders, and cross-functional teams to connect Fin’s capabilities to business priorities and guide customers from strategy and implementation through adoption, measurable value, and renewal.
You’ll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs. This is an opportunity to advise senior leaders, influence how global businesses deploy AI, and help shape the playbooks and best practices for our growing Customer Success team.
Responsibilities
Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans.
Build relationships across executive sponsors, operational leaders, technical teams, and frontline users. Develop multi-threaded stakeholder maps and ensure alignment across decision-makers and teams.
Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin’s roadmap and performance to customers’ business priorities.
Drive measurable value realization by tying Fin’s outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality. Make progress and ROI clear to executive sponsors.
Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones.
Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions.
Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs. Advise on configuration, knowledge strategy, integrations, and prompt design.
Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement. Identify risks early and lead mitigation plans that protect customer outcomes and renewals.
Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases.
Maintain deep knowledge of Fin’s evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives.
Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy.
Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team.
What skills do I need?
8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role.
Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs.
A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams.
Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers.
Experience with business process mapping, requirements analysis, solution design, or complex technology implementations.
Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities.
Strong technical acumen and a genuine interest in AI, automation, and agent-building. Coding experience is not required.
Ability to simplify complex problems and communicate clearly with both executive and technical audiences.
Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio.
Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment.
A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team.
The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
About the role:
Upvest is looking for a Senior Site Reliability Engineer to raise the bar on how we build, run and recover our systems. Our platform sits in the critical path for our clients and their end customers and as we scale reliability and availability become more crucial.
In the near term, you’ll focus on three things: eliminating toil, improving incident management and observability. That means establishing the standards through automation and guardrails that make good engineering the default, turning our incident process into a robust and effective practice, and giving every team the telemetry to see what their services are doing in production.
Over time, your scope grows into resilience architecture, chaos engineering and disaster preparedness - making sure our systems degrade gracefully and that we find weaknesses before our clients do.
You’ll work closely with product engineering teams, embedding SRE practices into how they design, ship and operate, and mentoring engineers along the way. If you like the idea of setting technical direction for reliability across an organisation, and you measure your success by how rarely anyone has to think about you at 2am, this is the role for you.
What you’ll do:
- Incident Excellence: transform how we respond to and learn from incidents, turning repeat problems into opportunities through robust runbooks and post-mortem culture.
- Reliability as Code: establish SLOs, SLIs, and error budgets that become the shared language of engineering velocity and stability.
- Automation Leverage: eliminate toil ruthlessly. Build tools that let engineers focus on building value for our clients.
- Defensive Architecture: establish SRE principles and patterns (circuit breakers, bulkheading, graceful degradation, intelligent rate limiting) to make our services resilient.
- Stress at Scale: validate system behavior under synthetic load and adversarial conditions, proving our defenses work to improve disaster preparedness.
- Proactive Defense: design chaos experiments, redundancy patterns, and failover strategies that validate resilience before customers ever see an issue.
What you bring:
- Deep SRE Mastery: years in high-stakes environments (FinTech, payments, banking, trading, mission-critical SaaS) where downtime has real consequences.
- Technical Depth: hands-on expertise with SLOs, incident management, observability, automation, and the discipline of eliminating toil.
- Systems Thinking: you understand resilience architecture deeply and how to design systems that fail gracefully.
- Influence Without Authority: exceptional communication and stakeholder management skills. You can change minds and shape culture through clarity and engineering excellence.
- Leadership: proven ability to mentor engineers, see projects through end-to-end and set technical direction in an engineering organisation.
IT’S GREAT IF YOU HAVE:
- Investment Industry Fluency: understanding our domain means your SRE decisions align with business reality, not just technical ideals
- Stack Familiarity: experience with Golang, Kubernetes, GCP, Postgres, Kafka, or Datadog accelerates your impact
How we Upvest in you:
- Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market.
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest.
- Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it.
- Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem Black at Upvest, Up&Out, and UpVergent.
Our Values:
- Make it easy for others. We simplify the complex and act with the best intentions
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
CPT-11725
Social Media & Digital Marketing VA (Part-Time)
Independent Contractor – CPT-11725 Social Media & Digital Marketing VA (Part-Time)/Marketing VA/Senior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are seeking a detail-oriented and proactive Social Media & Digital Marketing Virtual Assistant to manage and execute marketing activities across social media, YouTube, blogs, email marketing, CRM campaigns, and community marketing initiatives. This role focuses on ensuring all marketing content is published, organized, and promoted effectively after video editing has been completed.
The ideal candidate is highly organized, tech-savvy, comfortable using AI tools, and capable of managing multiple marketing projects while maintaining consistent brand standards.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Social Media & Content Management
Manage and maintain the content calendar across social media platforms.
Schedule, publish, and repurpose content for Facebook, Instagram, LinkedIn, YouTube Shorts, and other channels.
Create and optimize captions, hashtags, CTAs, and post copy using AI tools.
Coordinate graphics, thumbnails, and other publishing assets.
Monitor content performance and ensure consistent branding and posting schedules.
YouTube Management
Upload, publish, and organize video content.
Optimize titles, descriptions, playlists, links, and other channel elements for engagement and visibility.
Maintain content schedules and monitor basic performance metrics.
Marketing Operations & Project Management
Manage marketing calendars, campaigns, deadlines, and recurring projects.
Track projects from planning through publication and provide status updates.
Maintain workflows using project management tools such as Asana, ClickUp, Trello, or Notion.
Content Publishing & Email Marketing
Publish and update blog and website content while applying basic SEO best practices.
Create, schedule, and manage email campaigns, newsletters, and automated outreach.
Repurpose content into blogs, emails, and other marketing materials.
CRM & Database Marketing
Maintain CRM databases, contact lists, and audience segments.
Support automated marketing campaigns and follow-up workflows.
Assist with client, referral partner, and sphere-of-influence marketing initiatives.
Community & Campaign Marketing
Support community events, sponsorships, local marketing campaigns, and neighborhood outreach efforts.
Coordinate promotional materials, campaign calendars, and recurring marketing touchpoints.
Repurpose event content for social media, blogs, newsletters, and database marketing campaigns.
Canva, AI Tools & Asset Management
Design and edit marketing assets, including social media graphics, newsletters, and thumbnails using Canva.
Utilize AI tools such as ChatGPT and Claude to create and refine marketing content.
Proofread and verify AI-generated content before publication.
Organize and maintain Google Drive folders, marketing assets, templates, and content libraries.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Experience with social media management and digital marketing.
Familiarity with Canva and basic graphic design.
Experience with scheduling and publishing content.
Knowledge of email marketing platforms and CRM systems.
Basic understanding of SEO and content marketing.
Experience using project management tools such as Asana, Trello, ClickUp, or Notion.
Proficiency with Google Workspace.
Comfortable using AI tools such as ChatGPT and Claude.
Strong organizational and time management skills.
Excellent written English communication skills.
Ability to work independently and manage multiple priorities.
Application Software Knowledgeable / Required:
Canva
ChatGPT and Claude
Google Workspace
Facebook, Instagram, LinkedIn, and YouTube Studio
Mailchimp or other email marketing platforms
Asana, ClickUp, Trello, or Notion
Social media scheduling tools (Buffer, Hootsuite, Later, etc.)
Basic SEO and Google Analytics tools
Work Schedule
Contracted Hours per Week: 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD-CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level
Contracted Hours per Week: 20 hours/week
Daily Working Time: TBD-CST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level B (Mild Accent; Good English written skills)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote - Paris
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
As a Regional Sales Manager, you will own the full sales cycle for new and expansion opportunities across commercial and mid-market accounts. You will establish MinIO’s value proposition, and close deals contributing to our overall success. You’ll need to thrive in a fast-paced, agile setting and work cross-functionally to help us expand from a product-led sales approach to include a sales-driven growth strategy.
This role requires comfort in a fast-paced, agile environment and close cross-functional collaboration as we evolve from a primarily product-led motion to a hybrid model that includes sales-driven growth.
What You Will Do
New Business Development:
Prospect, qualify, and close new business across commercial and mid-market accounts. Drive opportunities from first meeting through technical validation, pricing, and close
Expand and Retain Accounts:
Manage relationships with strategic customers, identifying opportunities to cross-sell, upsell, and deliver measurable value.
Articulate Value:
Become an expert in communicating MinIO’s benefits to technical and business stakeholders, focusing on business impact and customer success.
Collaborate Cross-Functionally:
Partner with internal teams, including product, marketing, and customer success, to deliver seamless customer experiences.
Pipeline and Forecast Management:
Build and manage a healthy pipeline with disciplined forecasting and deal hygiene
Use MEDDPICC (or similar) to qualify deals and drive predictable outcomes
Maintain accurate pipeline, forecasting, and activity tracking in Salesforce
Collaborate cross-functionally with Field Architects, Marketing, Customer Success, and Product
Your Skills and Experience
Proven Sales Track Record:
3+ years of experience in B2B SaaS or infrastructure sales experience sales with consistent quota achievement and expertise in managing complex, high-value sales cycles.
New Business Acumen:
Strong background in sourcing and closing new customers, particularly in enterprise or mid-market segments.
Account Growth Expertise:
Demonstrated ability to expand and retain accounts through cross-sell, upsell, and delivering measurable customer value.
Technical Domain Knowledge:
Familiarity with cloud-native technologies, data infrastructure, or B2B SaaS. Experience engaging with technical buyers, including VPs of Infrastructure, Engineering, and Enterprise Architects.
Startup Mindset:
Thrives in fast-paced environments, with experience at early or growth-stage companies.
Challenger Sales Approach:
Skilled at challenging the status quo, demonstrating clear business value, and driving competitive wins.
Communication & Negotiation:
Excellent verbal and written communication skills, with the ability to influence decision-makers and navigate complex negotiations.
Team Collaboration:
Proven ability to work across functions, leveraging internal resources to achieve customer success.
Experience managing deal sizes ranging from $50k to $300k+.
Expertise in pipeline generation tools (e.g., SalesLoft, Outreach) and social selling (e.g.,LinkedIn Navigator).
Familiarity with Force Management, MEDDPIC or other sales methodologies.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote - London
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
As a Regional Sales Manager, you will own the full sales cycle for new and expansion opportunities across commercial and mid-market accounts. You will establish MinIO’s value proposition, and close deals contributing to our overall success. You’ll need to thrive in a fast-paced, agile setting and work cross-functionally to help us expand from a product-led sales approach to include a sales-driven growth strategy.
This role requires comfort in a fast-paced, agile environment and close cross-functional collaboration as we evolve from a primarily product-led motion to a hybrid model that includes sales-driven growth.
What You Will Do
New Business Development:
Prospect, qualify, and close new business across commercial and mid-market accounts. Drive opportunities from first meeting through technical validation, pricing, and close
Expand and Retain Accounts:
Manage relationships with strategic customers, identifying opportunities to cross-sell, upsell, and deliver measurable value.
Articulate Value:
Become an expert in communicating MinIO’s benefits to technical and business stakeholders, focusing on business impact and customer success.
Collaborate Cross-Functionally:
Partner with internal teams, including product, marketing, and customer success, to deliver seamless customer experiences.
Pipeline and Forecast Management:
Build and manage a healthy pipeline with disciplined forecasting and deal hygiene
Use MEDDPICC (or similar) to qualify deals and drive predictable outcomes
Maintain accurate pipeline, forecasting, and activity tracking in Salesforce
Collaborate cross-functionally with Field Architects, Marketing, Customer Success, and Product
Your Skills and Experience
Proven Sales Track Record:
3+ years of experience in B2B SaaS or infrastructure sales experience sales with consistent quota achievement and expertise in managing complex, high-value sales cycles.
New Business Acumen:
Strong background in sourcing and closing new customers, particularly in enterprise or mid-market segments.
Account Growth Expertise:
Demonstrated ability to expand and retain accounts through cross-sell, upsell, and delivering measurable customer value.
Technical Domain Knowledge:
Familiarity with cloud-native technologies, data infrastructure, or B2B SaaS. Experience engaging with technical buyers, including VPs of Infrastructure, Engineering, and Enterprise Architects.
Startup Mindset:
Thrives in fast-paced environments, with experience at early or growth-stage companies.
Challenger Sales Approach:
Skilled at challenging the status quo, demonstrating clear business value, and driving competitive wins.
Communication & Negotiation:
Excellent verbal and written communication skills, with the ability to influence decision-makers and navigate complex negotiations.
Team Collaboration:
Proven ability to work across functions, leveraging internal resources to achieve customer success.
Experience managing deal sizes ranging from $50k to $300k+.
Expertise in pipeline generation tools (e.g., SalesLoft, Outreach) and social selling (e.g.,LinkedIn Navigator).
Familiarity with Force Management, MEDDPIC or other sales methodologies.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote - SoCal
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
As a Regional Sales Manager, you will own the full sales cycle for new and expansion opportunities across commercial and mid-market accounts. You will establish MinIO’s value proposition, and close deals contributing to our overall success. You’ll need to thrive in a fast-paced, agile setting and work cross-functionally to help us expand from a product-led sales approach to include a sales-driven growth strategy.
This role requires comfort in a fast-paced, agile environment and close cross-functional collaboration as we evolve from a primarily product-led motion to a hybrid model that includes sales-driven growth.
What You Will Do
New Business Development:
Prospect, qualify, and close new business across commercial and mid-market accounts. Drive opportunities from first meeting through technical validation, pricing, and close
Expand and Retain Accounts:
Manage relationships with strategic customers, identifying opportunities to cross-sell, upsell, and deliver measurable value.
Articulate Value:
Become an expert in communicating MinIO’s benefits to technical and business stakeholders, focusing on business impact and customer success.
Collaborate Cross-Functionally:
Partner with internal teams, including product, marketing, and customer success, to deliver seamless customer experiences.
Pipeline and Forecast Management:
Build and manage a healthy pipeline with disciplined forecasting and deal hygiene
Use MEDDPICC (or similar) to qualify deals and drive predictable outcomes
Maintain accurate pipeline, forecasting, and activity tracking in Salesforce
Collaborate cross-functionally with Field Architects, Marketing, Customer Success, and Product
Your Skills and Experience
Proven Sales Track Record:
3+ years of experience in B2B SaaS or infrastructure sales experience sales with consistent quota achievement and expertise in managing complex, high-value sales cycles.
New Business Acumen:
Strong background in sourcing and closing new customers, particularly in enterprise or mid-market segments.
Account Growth Expertise:
Demonstrated ability to expand and retain accounts through cross-sell, upsell, and delivering measurable customer value.
Technical Domain Knowledge:
Familiarity with cloud-native technologies, data infrastructure, or B2B SaaS. Experience engaging with technical buyers, including VPs of Infrastructure, Engineering, and Enterprise Architects.
Startup Mindset:
Thrives in fast-paced environments, with experience at early or growth-stage companies.
Challenger Sales Approach:
Skilled at challenging the status quo, demonstrating clear business value, and driving competitive wins.
Communication & Negotiation:
Excellent verbal and written communication skills, with the ability to influence decision-makers and navigate complex negotiations.
Team Collaboration:
Proven ability to work across functions, leveraging internal resources to achieve customer success.
Experience managing deal sizes ranging from $50k to $300k+.
Expertise in pipeline generation tools (e.g., SalesLoft, Outreach) and social selling (e.g.,LinkedIn Navigator).
Familiarity with Force Management, MEDDPIC or other sales methodologies.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
New York City, NY (hybrid). This is a full-time position, and candidates must be located in the greater NYC area and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Product Adoption and Customer Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with account teams to drive incremental ARR through expansion plays.
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
#LI-LC1 #LI-HYBRID #LI-MP1
OTE (On Target Earning)
$165,000
—
$190,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
Denver, CO (hybrid). This is a full-time position, and candidates must be located in the greater Denver area and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Product Adoption and Customer Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with account teams to drive incremental ARR through expansion plays.
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
#LI-LC1 #LI-HYBRID #LI-MP1
OTE (On Target Earning)
$155,000
—
$175,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Australia
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced and dynamic leader to build ElevenLabs’ public sector business across Australia. The Public Sector Partnerships Manager will identify and build relationships with government institutions across Australia, bridging the gap between government and our GTM team to drive adoption of ElevenLabs’ products and grow government into a strong, durable revenue stream for the company. The role also involves building strategic partnerships with policymakers, industry associations, and coalitions, as well as monitoring regulatory developments and supporting policy campaigns and impact initiatives.
In this role, you will:
Drive government adoption and revenue (primary)
- Identify government partnership opportunities across Australia — from healthcare and education to transport, federal agencies, and other public sector entities — and bridge the gap between government institutions and the GTM team to drive adoption and deployment of ElevenLabs’ products.
- Build and maintain a wide network of relationships across Australian government institutions — spanning federal departments, agencies, and state and territory governments — not limited to regulatory or policy counterparts.
- Promote government adoption of ElevenLabs products and services in partnership with the GTM team.
Build strategic partnerships (secondary)
- Build and maintain strong relationships with policymakers, regulators, industry associations, and civil society groups.
- Represent ElevenLabs at conferences and industry events, advancing the company’s public policy goals.
Monitor and advise on policy (tertiary)
- Lead ElevenLabs engagement with government bodies and officials across Australia, with a focus on AI governance, safety, copyright, privacy, transparency, data protection, competition, and/or digital rights.
- Monitor, analyze, and advise on emerging regulations impacting the company.
- Support the development of internal policies by our Legal, Safety, Security, and other teams.
- Provide strategic counsel to company leadership on regional policy trends and their business implications.
- Define and implement policy campaigns and impact initiatives that advance company objectives.
WHO YOU ARE:
- You’re genuinely interested in the future of AI and emerging technologies, bringing curiosity and enthusiasm to your role.
- You stay up-to-date on AI regulation and industry trends, and are eager to apply this expertise to cutting-edge products.
- You thrive in a fast-paced, dynamic startup environment, working cross-functionally with teams across the organization to support and scale a growing business.
- You’re comfortable working independently and handling ambiguity, excelling in situations where you must make informed decisions quickly.
- You bring a proactive, solution-oriented approach to each project, focused on moving the business forward.
WHAT YOU BRING:
Primary requirements
- 15+ years’ experience in public and private sector (in-house, firm) roles, with a track record of building relationships with government that led to commercial or technology-adoption outcomes — not solely policy or regulatory roles.
- A wide, current network of contacts across Australian government institutions — spanning federal departments, agencies, and state and territory governments, including in healthcare, education, and transport.
- Experience identifying and opening doors for technology partnerships with government institutions is strongly preferred.
- Contacts or experience across other Five Eyes markets is a plus.
Also required
- Strong knowledge of the Australian AI policy landscape, including general AI governance, safety, copyright, privacy, transparency, data protection, competition, and digital rights.
- Demonstrated success in designing, advocating for, and influencing policy outcomes, as well as coalition building.
- Public policy experience across Australia.
- Exceptional written and verbal communication skills, including when briefing government officials and other policymakers.
- Fluency in English.
LOCATION
This role is remote, so it can be executed from anywhere in Australia. However, we prefer candidates based in Sydney.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
The Public Sector Partnerships Manager will identify and build relationships with government institutions across the US, bridging the gap between government and our GTM team to drive adoption of ElevenLabs’ products and to help grow government into a strong, durable revenue stream for the company. The role also involves building strategic partnerships with policymakers, industry associations, and coalitions, as well as monitoring regulatory developments and supporting policy campaigns and impact initiatives.
IN THIS ROLE, YOU WILL:
Drive government adoption and revenue (primary)
- Identify government partnership opportunities across the United States — from healthcare and education to transport, federal agencies, and other public sector entities — and bridge the gap between government institutions and the GTM team to drive adoption and deployment of ElevenLabs’ products.
- Build and maintain a wide network of relationships across US government institutions — spanning federal departments, agencies, and state governments — not limited to regulatory or policy counterparts.
- Promote government adoption of ElevenLabs products and services in partnership with the GTM team.
Build strategic partnerships (secondary)
- Build and maintain strong relationships with policymakers, regulators, industry associations, and civil society groups.
- Represent ElevenLabs at conferences and industry events, advancing the company’s public policy goals.
Monitor and advise on policy (tertiary)
- Lead ElevenLabs engagement with government bodies and officials across the United States, with a focus on AI governance, safety, copyright, privacy, transparency, data protection, competition, and/or digital rights.
- Monitor, analyze, and advise on emerging regulations impacting the company.
- Support the development of internal policies by our Legal, Safety, Security, and other teams.
- Provide strategic counsel to company leadership on regional policy trends and their business implications.
- Define and implement policy campaigns and impact initiatives that advance company objectives.
WHO YOU ARE:
- You’re genuinely interested in the future of AI and emerging technologies, bringing curiosity and enthusiasm to your role.
- You stay up-to-date on AI regulation and industry trends, and are eager to apply this expertise to cutting-edge products.
- You thrive in a fast-paced, dynamic startup environment, working cross-functionally with teams across the organization to support and scale a growing business.
- You’re comfortable working independently and handling ambiguity, excelling in situations where you must make informed decisions quickly.
- You bring a proactive, solution-oriented approach to each project, focused on moving the business forward.
WHAT YOU BRING:
Primary requirements
- 15+ years’ experience in public and private sector (in-house, firm) roles, with a track record of building relationships with government that led to commercial or technology-adoption outcomes — not solely policy or regulatory roles.
- A wide, current network of contacts across US government institutions — spanning federal departments, agencies, and state governments, including in healthcare, education, and transport.
- Experience identifying and opening doors for technology partnerships with government institutions is strongly preferred.
- Contacts or experience across other Five Eyes markets is a plus.
Also required
- Strong knowledge of the US AI policy landscape, including general AI governance, safety, copyright, privacy, transparency, data protection, competition, and digital rights.
- Demonstrated success in designing, advocating for, and influencing policy outcomes, as well as coalition building.
- Public policy experience across the United States.
- Exceptional written and verbal communication skills, including when briefing government officials and other policymakers.
- Fluency in English.
LOCATION
This role is remote, so it can be executed from anywhere in United States. However, we prefer candidates based in Washington DC, New York or California.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
УдалённоseniorRemote-Sao Paulo; Remote-Mexico City
seniorUnited States - Remote
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УдалённоГеография найма не уточнена
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