Location: Dublin, Ireland
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
As Partnerships Solutions Lead, you will design, deliver and scale integrated solutions for clients and sales teams, drawing on deep X platform expertise. You will oversee the X Customer Success Management (CSM) group and make sure standards are upheld across solution delivery, reporting and partner engagement.
You will act as a strategic bridge between X, our internal teams, and our global and regional clients. Your work ensures business objectives are met while driving client satisfaction, X platform adoption and revenue growth.
While this role is based in Riga, Latvia, we welcome applications from candidates in any other location in Europe, and we are open to hiring in other EU countries.
What You Will Do
Process optimization and operational excellence
Standardize delivery: develop solution delivery processes that ensure efficiency, quality and scalability across regions.
Improve the client journey: lead initiatives to improve onboarding, solution deployment and post-implementation support.
Build scalable workflows: design and improve workflows for internal teams and external partners, tailored to X (Twitter) requirements, including forecasting, pipeline management, quota setting and onboarding.
Stay compliant: ensure adherence to X (Twitter) partner policies, contractual obligations and operational standards.
Performance monitoring and reporting
Track key metrics: build and maintain dashboards and reports on solution performance and client outcomes (ad spend, margin, campaign performance), with insights and recommendations.
Report to leadership: report regularly on team performance, client satisfaction and solution impact, highlighting trends, risks and growth opportunities in the platform’s revenue streams.
Support strategic planning: assist the Global Partner Director with strategic planning, Business Unit Planning (BUP) and closing activities.
Lead partner reporting: lead and deliver X (Twitter) reporting in global Quarterly Business Reviews (QBRs) and other strategic sessions.
Implement tools: introduce tools and processes that enhance solution delivery and scalability.
Pre-sales and commercial support
Support sales: support global sales teams in pre-sales engagements, proposals and RFPs.
Design solutions: develop solution architectures, value propositions and ROI cases that connect client goals to platform capabilities.
Run large-account QBRs: manage QBRs with clients alongside CSMs, supporting them in preparation, storytelling and follow-up actions.
Delivery and enablement
Oversee implementation: oversee or support the rollout of solutions across markets.
Safeguard execution quality: work with delivery and operations teams to ensure high-quality execution.
Share knowledge: create solution documentation, playbooks and best-practice frameworks.
Systems, tools and governance
Own systems: own and maintain internal and partner-facing systems and tools (for example business manager integrations and partner portals) and ensure clean data flow.
Lead compliance and audits: ensure all processes comply with X (Twitter) program guidelines, contractual terms and regulatory frameworks; maintain documentation and lead internal audits.
Enable access to information: make sure all teams have the tools and information they need.
What We Are Looking For
Leadership and team management: you coach and develop the CSM team, set clear priorities, and build a culture of accountability and client focus.
Strategic client solutions development: you translate client business objectives into tailored solutions, value propositions and ROI cases.
Account and QBR management: you prepare and lead executive-level reviews for large accounts and build trusted, long-term client relationships.
Cross-functional collaboration: you work effectively with Sales, Partner Operations, Finance, Legal and Tech to remove blockers and speed up delivery.
Data-driven insights and reporting: you turn performance data (spend, margin, campaign results) into clear recommendations.
Operational excellence and process improvement: you standardize and scale processes, playbooks and tools, with strong attention to detail and compliance.
Client-centric mindset: you put client outcomes at the center of every decision, with excellent partner-facing skills.
X platform expertise: you are a subject matter expert on the X (Twitter) advertising platform
Why Join Aleph
Real impact: shape how X solutions are designed, delivered and scaled across NE, SE and CIS, and see the effect on client satisfaction and revenue growth.
Room to grow: lead the X CSM group, work directly with the Global Partner Director, and present in global QBRs and planning sessions.
A collaborative team culture: partner with Sales, Partner Operations, Finance, Legal and Tech in an environment built on accountability and client focus.
A multilingual regional hub: Riga offers a growing digital advertising and technology community, strong international connections and hybrid working.
An inclusive workplace: we welcome applicants of all backgrounds, genders, ages and abilities.
In line with the EU Pay Transparency Directive, we are committed to fair and open pay. For this role, the minimum gross annual base salary is EUR 65,280.
On top of the base salary, the role includes a significant variable component based on performance, paid quarterly. The final offer will reflect your experience, skills and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
ГибридleadПротиворечивые условия: While this role is based in Riga, Latvia, we welcome applications from candidates in any other location in Europe, and we are open to hiring in other EU countries; An inclusive workplace: we welcome applicants of all backgrounds, genders, ages and abilities
Location: Bucuresti, Romania; Cluj-Napoca, Romania
Workplace: remote
Yopeso
has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.
At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.
Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves.
What we offer:
Competitive remuneration
Remote work
24 days off per year and floating days
Private clinic health services, Regina Maria Medical Insurance
Flexible benefits through Up multibenefits platform
Referral bonus scheme
Team events, online or at the office
Training and development opportunities with allocated budget
Professional Certifications
Knowledge sharing context.
As a Cybersecurity Expert you will analyze requirements from regulations, standards and customers, derive from them and ensure fulfillment via traceability. You actively involve in the definition of the underlying concept and align it with affected teams. You perform the rollout of defined cybersecurity processes and activities by performing training and closely cooperating with developers. You support to ensure compliance with relevant regulations and standards.
Responsibilities:
Performing requirements engineering: Specifying, reviewing, analyzing and tracing cybersecurity requirements.
Shaping a unified requirements engineering concept: Supporting the creation and alignment as well as practically implementing a unified and holistic concept for cybersecurity requirements engineering.
Collaborating with various teams: Working closely with and training different departments to enable cybersecurity requirements engineering.
Implementing processes: Driving the rollout and training of cybersecurity processes and activities in the organization.
Ensuring compliance: Fulfilling requirements from relevant regulations, standards and best practices (e.g., IEC 62443, NERC CIP, EU Data Act, CRA and others).
Performing training: Training the organization on important aspects of requirements engineering and cybersecurity processes.
Requirements:
Bachelor or Master degree in IT Security, Computer Science,Electrical Engineering with a focus on IT Security, or a comparable qualification with extensive professional experience in OT or product security.
Expertise in requirements engineering: Experience in performing cybersecurity requirements engineering in the discipline of OT or product security. Skills in using requirements engineering tools like Polarion, MagicDraw or DOORS.
Expertise in cybersecurity processes: Experience with defining, rolling out and training processes in an enterprise organization.
Knowledge of regulations and standards: Familiarity with relevant cybersecurity
regulations and standards (e.g., IEC 62443, CRA, NERC CIP, BDEW Whitepaper, ISO27001).
Enjoyment of diverse topics: You enjoy stepping into new arising issues and help drive effective solutions.
Endurance: Ability to drive topics continuous and sustainable.
Communication skills: Proficient in English.
Agile Methodologies Experience: Familiarity with agile methodologies such as Scrum, Kanban, and iterative planning, and backlog management.
Location: Israel (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Make a difference.
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
Your Impact:
Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Deliver product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Drive product conversations based on need and problems with customers
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
What would make you a good fit for this role?
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically.
Must be located in Israel
In
Israel
the OTE compensation range for this role is ILS 600,00 - ILS 743,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our
careers page.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Durban, South Africa
Blue Projects’ Project Delivery & Engineering team is looking for a Senior Architectural Technologist to join our team in Durban, South Africa.
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and focusing on collaboration to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
Role Overview
We are seeking an experienced Senior Architectural Technologist to support our continued strategic growth in Durban. This role focuses on architectural design, BIM model management, multidisciplinary coordination, and producing high‑quality technical documentation for projects across commercial, education, and industrial sectors.
Job Description
• Develop architectural designs and construction documentation using Revit and BIM.
• Lead and manage BIM models, 3D coordination, schedules, and technical documentation.
• Ensure compliance with building codes, standards, and regulations.
• Coordinate with architects, engineers, and clients throughout all project phases.
• Support and mentor junior team members.
• Contribute to continuous improvement and adoption of best practices and new technologies.
Qualifications
• Bachelor’s degree in Architecture, Architectural Technology, or a related field.
• 4-year PostGraduate Diploma with extensive experience is acceptable
• Solid experience as an Architectural Technologist, preferably on large‑scale projects.
• Advanced proficiency in Revit and cloud based BIM collaboration and document control, with a strong understanding of BIM workflows.
• Experience working within large, multidisciplinary project teams.
• Strong communication, coordination, and stakeholder‑management skills.
• Detail‑oriented, solution‑driven, and able to manage multiple priorities.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
________________________________________
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
________________________________________
How to apply
Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: Warsaw, Poland
Blue Projects — Projektant Konstrukcji (Warszawa)
Blue Projects’ Project Delivery & Engineering team is looking for a Civil Designer to join our team in Warszawa.
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
Szukamy doświadczonego Inżyniera Konstrukcji, który będzie odpowiedzialny za prowadzenie prac projektowych, przegląd dokumentacji, koordynację zagadnień konstrukcyjnych oraz wsparcie działań na budowie. Rola koncentruje się na projektowaniu i przeglądzie złożonych systemów konstrukcyjnych w środowisku interdyscyplinarnym.
Job Description
Leading
structural design activities
throughout the project lifecycle.
Reviewing and coordinating
design and technical documentation
.
Preparing
Bills of Quantities (BoQ), cost estimates, and Requests for Quotation (RFQs)
.
Providing support during
commissioning activities and on-site inspections
.
Ensuring compliance with applicable
standards, regulations
.
Collaborating closely with
multidisciplinary project teams
.
Qualifications
Minimum
5 years of experience in a similar role
.
Proven experience in
industrial projects
, which is a key requirement for this position.
Proficiency in
2D/3D CAD software
and knowledge of relevant
structural engineering/design software
.
Strong
teamwork and communication skills
, with the ability to effectively organize and manage your own work.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Benefits (country specific)
Business health insurance coverage, access to sports and relaxation services, and performance based annual bonus; role appropriate equipment such as laptop, mobile phone, and data plan.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
________________________________________
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
________________________________________
How to apply
Please submit your CV and a short note outlining relevant project leadership experience and commercial outcomes. Shortlisted candidates will be contacted to discuss next steps.
Мониторингом платёжных транзакций, конверсии и проходимости по провайдерам и методам; Выявлением причин падения конверсии, анализом отклонений и проблемных участков платёжного флоу;
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations.
We are looking for a reliable, hands-on
Handyman
to join our office team and help keep our workspace safe, organized, and running smoothly.
The main purpose of this role is to support the day-to-day operation of our offices by handling practical tasks, carrying out minor repairs, maintaining organized spaces, and assisting with office setups and relocations. You will work closely with the office, facilities, and cleaning teams to ensure the workplace remains functional, comfortable, and well-maintained.
Job Responsibilities
Office Maintenance & Repairs
Carry out minor repairs and maintenance tasks, including adjusting doors, tightening fittings, assembling furniture, and installing shelves.
Regularly inspect office spaces to identify potential maintenance issues, damage, or safety concerns, and report them promptly.
Help maintain a safe, clean, and organized working environment by addressing practical office needs.
Office Setup & Logistics
Move and replace water bottles at office dispensers and ensure storage areas remain organized.
Move desks, chairs, equipment, supplies, and other office items as required.
Assist colleagues with workstation relocations and prepare desks and workspaces for new starters.
Receive deliveries and help unpack, distribute, and store office supplies and equipment.
Set up and rearrange meeting rooms and office spaces for meetings, events, and other activities.
Facilities & Team Support
Work closely with the office team to respond to day-to-day maintenance requests and practical needs.
Assist the facilities and cleaning teams with various tasks to support smooth office operations.
Follow safety guidelines and use appropriate tools and equipment when handling repairs or moving heavy items.
Take a proactive approach to identifying issues and completing tasks efficiently and carefully.
You’ll thrive here if you have
Practical experience in a handyman, maintenance, facilities support, or similar hands-on role.
Confidence using common hand tools and performing basic repairs and furniture assembly.
The ability to safely move water bottles, furniture, equipment, and office supplies, using appropriate equipment or assistance when needed.
A reliable, punctual, and responsible approach to work, with strong attention to detail.
A helpful, respectful, and service-oriented attitude when working with colleagues, contractors, and other teams.
Good organizational skills and the ability to follow instructions, manage daily tasks, and adapt to changing priorities.
A proactive mindset and the ability to identify maintenance needs before they become larger issues.
The ability to communicate in
Greek, English, or Russian
.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract.
Transparent performance reviews, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
21 days vacation leave & 10 days paid sick leave.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A fully equipped office in Limassol, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
Benefits are provided in accordance with the company's policies and eligibility criteria.
As a Strategic Account Executive on the Truework team, you’ll help scale our impact across large national and regional lenders, with a primary focus on acquiring new clients to Truework Verification services. Think outside-the-box to cultivate awareness of the Truework vision.
УдалённоA relocation stipend may be available for those willing to relocate to a Checkr hub location; For applicants in Massachusetts:
Location: Singapore
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindu/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: New Delhi
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindu/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: South Korea
Workplace: Remote
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindi/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- HM interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore/Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Role
We are looking for a
Senior Finance Transformation & Strategy PMO
to join our
Intelligence & Performance (IP) team
.
This role sits at the intersection of
finance, data, and technology
. You will drive Finance’s digital and AI transformation, connecting finance, business, product, data, and engineering teams, and turning operational and financial management needs into workable processes, data products, and system solutions. Your goal is to raise financial operating efficiency and data quality, give management reliable BI and actionable insight, and help build the financial systems and internal controls the company needs as it scales.
This is a high-ownership role for someone who wants to build, not just coordinate. You should be comfortable with ambiguity, complexity, and senior stakeholders.
Responsibilities
Lead Finance transformation programs end to end.
Build the roadmap for finance digitalization and AI transformation, prioritize projects, and define scope, milestones, owners, and acceptance criteria. Run cross-functional delivery from requirements through launch, training, and continuous improvement.
Own financial BI and decision support.
Build a unified financial and operational metrics framework with consistent definitions and dashboards covering revenue, cost, profit, budget execution, cash flow, and operational efficiency.
Turn data into action.
Explain business changes and anomalies to management, identify opportunities in cost, efficiency, and resource allocation, and work with business teams to execute and track the results.
Design finance solutions and automate processes.
Map finance processes, business rules, and system requirements into clear process designs, data models, and functional specs. Drive automation across bookkeeping, reconciliation, settlement, reporting, budgeting, and management analysis, and coordinate integration across ERP, finance platforms, data platforms, and business systems.
Improve data quality and control.
Strengthen reconciliation, exception handling, and data lineage so that definitions are consistent and key numbers are traceable.
Land AI and Agent applications in Finance.
Identify high-value AI use cases across finance, business analysis, internal control, and audit support. Take them from prototype to production with product, data, and engineering teams, including intelligent analysis, anomaly detection, document processing, and knowledge retrieval. Define success metrics, human review, permissions, and audit trails.
Build compliance and internal control foundations.
Work with Finance, Legal, Compliance, IT, and Audit on gap assessments and remediation plans. Drive SOX-related controls, ITAC, and ITGC, and embed key controls into finance processes, systems, and data flows (access, segregation of duties, change management, data integrity, audit trail).
Keep leadership informed.
Give clear executive updates on progress, risks, and trade-offs, and act as a force multiplier by driving alignment and execution clarity across teams.
Requirements
5+ years of experience in finance products, finance digitalization, financial BI, or solutions roles, with a track record of turning finance requirements into system or data solutions and getting them adopted.
Solid understanding of finance operations: general ledger, AP/AR, revenue recognition, reconciliation, settlement, budgeting, and audit, with the ability to identify business rules and key control points.
Strong data analysis capability.
Independently use SQL to query, validate, and analyze data, and know at least one mainstream BI tool. Able to define metrics, analyze performance, and turn findings into recommendations that management understands and teams can execute.
Experience designing solutions and building, integrating, or optimizing ERP, finance platforms, BI platforms, or automation systems, with the ability to work effectively with product and engineering.
Strong cross-functional project management: able to align multiple stakeholders, manage priorities and dependencies, and push through complex problems.
Understanding of internal control and auditability requirements for financial systems, and the ability to judge where AI fits in finance scenarios and help validate and roll it out.
Independent thinking and high ownership.
You challenge assumptions constructively, form your own point of view, and operate with a strong bias toward action.
Excellent communication and stakeholder management, including with senior executives.
Preferred Qualifications
Experience with IPO preparation, SOX, ITAC, ITGC, or internal control build-out at a listed company.
Experience building management-oriented business analysis and financial BI systems, and explaining how analysis drives decisions.
Hands-on experience implementing LLMs, AI agents, enterprise knowledge bases, or finance intelligence applications.
Background in banking, payments, fintech, SaaS, e-commerce, or other high-volume businesses. Familiarity with trading, fund and asset flows, reconciliation, and finance operations in the digital asset industry is a plus.
Bilingual (English + Mandarin) to collaborate across global teams.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Japan
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Japan
Type: 12-month fixed-term contract (renewable), with possibility of conversion to full-time permanent role
The Role
This contract role owns Nex's social media and web content. On social, you'll plan content, manage external agencies, and act as the frontline voice of the brand, engaging parents every day and growing our community for the Japanese market. On web, you'll localize our blog into Japanese and keep site information up to date for the Japanese market, and eventually Korean market as well. During game launches, IP partnerships and brand collaborations, you'll balance product education, partner messaging and brand voice to keep the experience clear and cohesive.
This is a foundational hire as Nex brings social in-house. You'll help shape how we engage families, support our biggest launches, and build an audience that grows with us. There is room for the role to evolve as the team scales.
What You Will Do
Social Media (TikTok / X / Instagram / Facebook/ YouTube and more)
Content Planning & Agency Management
Build the content strategy and monthly calendar for each channel, and manage scheduling and publishing
Develop platform-specific ideas (short-form video, long-form video, posts, threads) and review content before it goes live
Manage creative and social agencies: write briefs, run timelines, review and approve deliverables, and manage estimates and budgets
Identify timely cultural moments and trend opportunities
Social Engagement Across All Channels
Monitor conversations daily across Instagram, TikTok, Facebook, Threads, YouTube, X, and emerging platforms, and respond to comments and DMs in a relatable, social-first, on-brand voice
Escalate customer service and product issues to CX
Spot brand love moments and amplify them naturally
Support inbound message spikes during launches, holidays, shipping delays and other high-volume moments
Lead first response during negative spikes and escalate internally
Engagement Execution & Optimization
Partner with the Social Lead to grow replies, saves, shares and positive sentiment
Support social listening and surface actionable insights to the team
Analyze channel performance and deliver monthly reports with recommendations
UGC Curation & Community-to-Content Bridge
Identify and curate high-quality UGC across channels, and brief UGC needs for campaigns
Work with the brand community team to source customer stories, and connect social strategy with our Facebook and Circle communities
Launches, Partnerships & Cross-Functional Collaboration
Balance product education, partner messaging and brand voice across game launches, IP partnerships and brand collaborations
Partner with brand marketing, paid, publishing and community teams
Web (Blog & Site Content)
Run regular audits of product information, pricing and FAQs on the site, and request updates to keep them current
Submit update requests to the web team and engineers, and track them through to release
Localize English blog posts into Japanese: manage translation and localization timelines and quality, and manage translators or vendors as needed
Adapt messaging and examples for the Japanese market, and maintain a Japanese glossary
Make simple updates in the CMS and QA content before publishing
Publish posts with basic SEO in mind (titles, meta descriptions, keywords)
Cross-Channel
Plan content that connects social and the blog (e.g., social posts timed to new articles)
Required Qualifications
3–5 years of experience in social media, community management or engagement roles
Experience managing community engagement across multiple platforms
Strong understanding of modern parent and family audiences
Demonstrated ability to drive engagement, sentiment and conversation growth
Experience directing external agencies or production partners (briefs, timelines, quality control)
Native-level Japanese writing and editing skills, with strong brand judgment
Business-level English (reading English articles, written and verbal communication with global teams)
Experience working with web teams and engineers to scope requests and see them through to release
Experience escalating CX and product issues appropriately
Experience with social listening and management tools (e.g., Sprout Social) and platform analytics
Ability to manage multiple priorities in a fast-paced environment
Self-starter who takes initiative and spots opportunities proactively
Preferred Qualifications
Experience with family-oriented, kids or parenting brands
Background in consumer tech, gaming or lifestyle
Experience supporting product launches, partnerships or IP-driven campaigns
Experience supporting engagement during high-volume moments (PR, launches, TikTok Shop spikes)
Familiarity with short-form video and TikTok-native formats
Experience managing English-to-Japanese localization or reviewing translation quality
CMS experience
Basic SEO knowledge and experience with analytics tools such as GA4
Experience collaborating cross-functionally in remote teams
What Sets You Apart
Deep understanding of how families and parents behave on social: what they save, share, DM and tag
You go beyond reactive engagement and proactively create engagement opportunities
You balance warmth, playfulness and professionalism in brand voice
You recognize brand love moments and amplify them naturally
You see engagement as a growth driver, not a vanity metric
You care about building a community, not just managing comments
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— Вести полный цикл работы с мерчантами — от первого контакта до запуска.
— Проводить онбординг новых партнеров, помогать с документацией и AML.
— Координировать подключение и интеграцию платежных решений.
— Работать с acquiring и альтернативными платежными методами.
— Ежедневно взаимодействовать с мерчантами, PSP и acquiring-партнерами.
— Проводить переговоры, работать с возражениями и решать спорные вопросы.
— Развивать существующих партнеров и увеличивать объемы бизнеса.
— Контролировать показатели, отчетность и взаимодействие с внутренними командами.
Требования:
— От 2 лет опыта в FinTech / Crypto / Payments / iGaming или другом high-risk сегменте.
— Понимание платежных инструментов: Acquiring, Apple Pay / Google Pay, APM, SEPA, OCT.
— Опыт ведения и развития партнерского портфеля.
— Сильные навыки переговоров и коммуникации.
— Организованность, внимательность и умение работать в режиме многозадачности.
— Дипломатичность, стрессоустойчивость и проактивность.
— Английский — B2+.
Условия:
— Полностью удаленная работа.
— Работа с международными партнерами и платежными продуктами.
— Возможности профессионального и карьерного роста.
Location: India; UAE
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
ElevenLabs moves fast - and behind every high-performing leader is someone who makes sure nothing slips. This is a high-trust, hands-on role for someone who thrives in dynamic environments, holds themselves to a high standard, and takes genuine pride in making their lead's life easier - down to the small, considered details that others overlook.
You'll be the operational backbone for senior leadership - managing calendars, coordinating across time zones, handling logistics, and owning the day-to-day administrative tasks that let leadership focus on what matters most.
In this role, you will:
- Manage complex, fast-moving calendars and provide scheduling and coordination support across multiple time zones and geographies
- Handle sensitive and confidential matters with discretion, acting as a trusted partner in both professional and operational contexts
- Coordinate seamlessly with internal stakeholders across teams, as well as external partners and senior leaders
- Work closely with other EAs across the organisation to align schedules, share context, and keep cross-functional coordination running smoothly
- Anticipate needs before they arise: managing follow-ups, flagging conflicts, and keeping the right people aligned
- Build structure, processes, and systems that scale with a fast-growing AI company
- Identify opportunities to automate and streamline repetitive work, using AI tools and productivity tooling to improve quality and speed
Requirements
- Proven experience supporting senior leaders and their broader teams in a fast-moving environment, including coordinating with other EAs across the organisation
- Strong organisational skills with the ability to manage competing priorities, shifting timelines, and multiple stakeholders
- Exceptional written and verbal communication skills, with the ability to communicate effectively with a wide range of stakeholders, from senior executives and partners to vendors and office guests
- High emotional intelligence and discretion - trusted with sensitive information
- Comfortable supporting not just an individual but a wider team at times - able to flex between high-priority senior leadership support and broader operational needs as the situation demands
- Personable and easy to work with - someone who builds genuine relationships across the organisation and is trusted by the people around them
- A natural reflex to reach for tooling and automation; fluency with AI tools such as Claude or ChatGPT and quick to adopt new systems
- High personal standards - the kind of person who cares about the quality of their output and holds the bar
- A valid passport and willingness to travel globally ~40% of the time
Location
India or Dubai
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Bengaluru, India
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As an Enterprise Support Specialist on the Customer Operations & Support team, you’ll have the opportunity to partner closely with the Enterprise Support Manager to define and elevate our Enterprise Support function. As part of the growing team in our Bangalore hub, you’ll also help define how we operate in-region - shaping workflows, influencing tooling, and raising the bar for what great Enterprise support looks like at Figma. This team is responsible for crafting what exceptional support looks like for Figma's most strategic customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Sales, Product, and Engineering.
We're looking for a technical support expert experienced in working with B2B Enterprise-level customers with an ability to understand and help with their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working cross functionally to deliver an exceptional experience. The work you do will span over technical product, account administration and billing. This role requires coverage during non-standard business hours to support global customers.
Coverage outside standard business hours is part of this role. Your shift days and hours will be one of the following:
Wednesday to Sunday, 3.30pm IST - 12.30am IST
Wednesday to Sunday, 11.30pm IST - 8.30am IST
Thursday to Monday, 5.00am IST - 2.00pm IST
Friday to Tuesday, 8.00am IST - 5.00pm IST
This role will be held from our Bengaluru office (in Koramangala) on a hybrid basis.
What you'll do at Figma:
Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries
Interact with Figma customers daily via email, taking ownership over cases from start to resolution
Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup
Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation
Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution
Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements
Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments
Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale
We’d love to hear from you if you have:
2+ years of experience in a technical SaaS Support environment, ideally supporting Enterprise customers
Proficiency in troubleshooting SAML/SSO and SCIM configurations for large-scale organizations
Familiarity with system administration for large end-user communities or guiding customers through complex implementations
Ability to assess the business impact of technical issues to drive cross-functional alignment, prioritization, and timely resolution
While it’s not required, it’s an added plus if you also have:
Skilled in using tools such as Adobe XD, Sketch, and/or Framer and a passion for UX/UI development
Familiarity and willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
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Управление полным циклом: От анализа мировых трендов и химии волокон до запуска в серийное производство. Кого мы ищем: Лидера с опытом в текстильной/химической индустрии, знающего физико-химию волокон и готового к масштабу.
Релокация: Сибирский промышленный кластер с развитой инфраструктурой; Компания полностью берет на себя все расходы и организацию релокации «под ключ» для кандидата и семьи
УдалённоBucuresti, Romania; Cluj-Napoca, Romania
seniorIsrael (Remote); Must be located in Israel
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorHong Kong, Hong Kong SAR; Singapore, Singapore
Japan; Nex employees may be expected to collaborate with colleagues across different time zones
УдалённоmiddleIndia; UAE; You'll be the operational backbone for senior leadership - managing calendars, coordinating across time zones, handling logistics, and owning the day-to-day administrative tasks that let leadership focus on what matters most; Manage complex, fast-moving calendars and provide scheduling and coordination support across multiple time zones and geographies