Разрабатывать и поддерживать CI-пайплайны: сборку компонентов, запуск автоматических проверок, публикацию артефактов и подготовку тестовых окружений; Автоматизировать создание, настройку, обновление и удаление стендов разработки и тестирования;
Location: Москва
Наша команда работает над флагманским продуктом компании - программой долгосрочных сбережений, которая является основным продуктом Негосударственного Пенсионного Фонда. Мы ищем возможность усилить команду за счет опытного Java-разработчика уровня Senior.
Первый этап отбора на эту вакансию – общение с AI-рекрутером. После отклика вам на почту и в чат на платформе HeadHunter придет приглашение пройти первичное интервью с ГигаРекрутером в Telegram. Диалог займёт примерно 10 минут. Его задача — уточнить недостающие детали и ускорить рассмотрение вашей кандидатуры.
ГигаРекрутер только начинает свой путь, поэтому просим относиться с пониманием. Ваш опыт и участие помогут сделать его удобным и полезным!
Обязанности
* Управление командой разработки ИС: планирование ресурсов, распределение задач, контроль сроков, качества и бюджета; проведение 1:1, оценка эффективности, наставничество;
* Участие в развитии архитектуры: проектирование и контроль реализации API, микросервисов, интеграций и CI/CD; обеспечение доступности, масштабируемости и отказоустойчивости;
* Организация процессов разработки: ведение бэклога, планирование спринтов, контроль code review, тестирования (unit/integration), баг-трекинга и управления релизами;
* Обеспечение качества кода и архитектуры: организация аудитов, выявление уязвимостей и несоответствий требованиям безопасности, координация исправлений;
* Внедрение SDD и AI SDLC: адаптация генеративных инструментов для кода, тестов и документации, автоматизация рутинных задач, повышение производительности команды;
* Координация взаимодействия с frontend-разработкой, тестированием, аналитиками, DevOps, отделом безопасности и инфраструктурными подразделениями; управление ожиданиями стейкхолдеров;
* Контроль DevOps-решений и observability: централизованное логирование, метрики, трассировка, алертинг;
* Участие в согласовании технических решений, оценке трудозатрат, рисков и сроков; проведение техсобеседований и участие в найме;
* Обеспечение исполнения заявок и соблюдения стандартов работы с ИТ-ресурсами, принятых в Фонде;
* Взаимодействие с отделом безопасности по вопросам соответствия ПО текущим стандартам;
* Управление инцидентами: организация диагностики, устранение узких мест, оптимизация производительности, проведение ретроспектив и внедрение улучшений.
Требования
* Опыт управления: Руководство командой разработки от 3 лет, общий опыт Java-разработки от 5 лет;
* Управление проектами: Опыт планирования, оценки сроков, управления рисками и бюджетами в проектах по разработке высоконагруженных Spring Boot приложений;
* Опыт работы с архитектурой: Проектирование модульных, масштабируемых систем с использованием DDD, Clean Architecture, Event Sourcing.
* Опыт построения CI/CD, опыт с Docker, Kubernetes (Helm, service mesh), GitOps;
* Опыт работы с базами данных: Глубокое владение SQL и NoSQL (PostgreSQL, MongoDB), опыт оптимизации, проектирования схем, шардирования и партиционирования.
* Практический опыт с Kafka, настройка потоков данных, гарантии доставки.
* Опыт настройки мониторинга (Prometheus/Grafana, Jaeger/OpenTelemetry) и управления секретами (Vault/K8s Secrets), понимание OAuth2/OIDC.
Условия
* Гибридный формат работы (современный офис в Москве, м. Шаболовская);
* Льготные ипотечные условия кредитования;
* Подписка Прайм с возможностью совместного использования на трёх близких;
* ДМС с первого дня и скидки на страхование для близких;
* Корпоративная пенсионная программа;
* Детский отдых и подарки за счет Компании;
* Обучение за счет Компании: онлайн курсы, неограниченный доступ к библиотеке и обучение на базе Корпоративного университета, тренинги, митапы и возможность получить новую квалификацию.
leadМосква
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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Чем предстоит заниматься: Проектирование и разработка новых микросервисов и бизнес-логики. Оптимизация производительности существующих компонентов системы, работа с высоконагруженными участками кода.
Задачи: Вести людей и команду: регулярные 1:1, развитие, обратная связь, рост инженерной планки; Планировать delivery вместе с продуктом/аналитикой: приоритеты, декомпозиция, оценки, риски, прогнозируемость;
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic manages one of the largest and fastest-growing infrastructure fleets in the industry — spanning multiple accelerator families, cpu families and clouds. The Capacity Engineering team is responsible for making sure all our infrastructure resources are accounted for, well-utilized, and efficiently allocated. We own the data, tooling, and operational systems that let Anthropic plan, measure, and maximize utilization across first-party and third-party compute.
As an engineer on Capacity Engineering, you will build the production systems that power this work: data pipelines that ingest and normalize telemetry from heterogeneous cloud environments, observability tooling that gives the org real-time visibility into fleet health, and performance instrumentation that measures how efficiently every major workload uses the hardware it’s running on. You will be expected to write production-quality code every day, operate alongside Kubernetes-native infrastructure at meaningful scale, and directly influence decisions around one of Anthropic’s largest areas of spend.
You’ll collaborate closely with research engineering, infrastructure, inference, and finance teams. The work requires someone who can move between data engineering, systems engineering, and observability with comfort — and who thrives in a high-autonomy, high-ambiguity environment.
This is a pipeline role feeding four areas.
Depending on your background and business priority, you’ll focus primarily in one, but the boundaries are fluid and the problems overlap:
Data platform
Pipelines that ingest occupancy and utilization telemetry from Kubernetes clusters, normalize billing and usage across cloud providers, and serve the BigQuery tables the rest of the org queries against. Correctness, completeness, and latency are the job, not a footnote. Consumers range from research engineers to finance to leadership, so it's product work as much as engineering: defining schema contracts, making data discoverable, and figuring out what people actually need.
Planning
Knowing what the fleet has, where it's going, and what's in the way. Making the state of the fleet legible and actionable in real time: cluster health tooling, capacity planning platforms, alerting on occupancy drops and allocation problems, and systemic fixes to scheduling and fragmentation. Kubernetes operations on one side, cross-team coordination on the other.
Efficiency
Measuring and improving how effectively every major workload uses the hardware it runs on. Instrumenting utilization across training, inference, and eval systems, building benchmarking infrastructure, establishing per-config baselines, and working directly with system-owning teams to close the gaps. The metric has to be good enough that the team on the hook for it agrees with the number.
Attribution and forecasting
Connecting what the fleet costs to what the business is doing with it. Reconciling CSP billing exports against vendor telemetry and internal systems with mismatched schemas, attributing spend to the workloads and teams that generate it, and turning inference demand signals and research roadmaps into a defensible compute plan. Efficiency metrics have to survive contact with finance: stripped of pure demand and unit-price effects, reproducible month over month, and legible to a CFO.
Key responsibilities
Build the planning and allocation stack — the tools leadership uses to allocate capacity, teams use to plan against their allocations, and the scheduler enforces. Cross-region and cross-provider placement, guardrails, queueing, occupancy KPIs.
Drive the efficiency programs: stranding and rightsizing, unused capacity recovery, and job-level utilization across training, inference, and eval. Establish per-config baselines and work with system-owning teams to close the gaps. Utilization improvements are worth enormous sums at our scale.
Own attribution and forecasting — reconcile billing across ten-plus providers against telemetry and internal systems, attribute spend to the workloads that generate it, and turn demand signals and research roadmaps into a defensible compute plan and supply pipeline.
Build the data platform underneath all of it: pipelines ingesting occupancy, utilization, and cost from a rapidly diversifying fleet into BigQuery, with real ownership of completeness, latency SLOs, and gap detection. Every new provider is a net-new integration.
Operate Kubernetes-native systems at scale — collection agents, workload labeling, and the taint/reservation/scheduling behavior that determines what capacity is actually usable.
Treat the output as a product, not a pipeline. Gather your own requirements, define schema contracts, and design for consumers ranging from research engineers to a CFO — including on-call and SLOs, because these surfaces are load-bearing for the company.
What you bring
A strong track record building and operating production systems. This is a hands-on engineering role with a devops flavor.
Python and SQL at production quality. Most pipeline code is Python; the presentation layer is BigQuery SQL, including table-valued functions and views. Both need to be idiomatic, well-tested, and maintainable.
Deep experience with at least one major cloud provider (Amazon Web Services, Google Cloud, or Microsoft Azure) and its operations
Experience with observability tooling stack, including Prometheus, PromQL, and Grafana, including writing recording rules and building monitoring that engineering teams rely on.
Ability to gather your own requirements and work across organizational boundaries in an ambiguous environment with limited direction.
Preferred qualifications
Experience with capacity planning, resource management, or cost attribution systems at a hyperscaler or in a large-scale machine learning environment. Time spent in product engineering and developer experience absolutely counts here.
Scheduling and packing efficiency experience, or profiling-driven optimization of large distributed workloads.
Multi-cloud data ingestion experience, especially normalizing billing exports, reservation APIs, on-demand capacity reservations, commitments, and vendor telemetry from providers with different billing arrangements.
Total cost of ownership and forecasting experience, including decomposing whether infrastructure growth is causal or correlated with business drivers.
Accelerator infrastructure familiarity. GPU metrics (DCGM), TPU utilization, Trainium power and utilization metrics, or experience with machine learning training and inference systems at the hardware level.
Experience building internal data products with self-service access, schema contracts, API serving, documentation, and discoverability. Not just pipelines, but thinking about how the data gets consumed.
Storage efficiency, retention, and lifecycle program experience at exabyte scale.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.
The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.
This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope.
What You’ll Be Doing:
The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal.
Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd.
Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows
Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React)
Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP)
Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation
Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features
Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience
Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges
Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations
You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks
What Makes You a Great Fit:
At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe.
We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain.
You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams.
Some things you might be expected to do could include:
Writing efficient, readable, and easy to maintain code
Designing new microservices or systems
Collaborating with teammates and other departments to reach consensus on proposed solutions
Coordinating with product and UX when needed
Responding to customer requests and feedback
When ready, participating in our follow-the-sun OnCall rotation
Participating in team decisions, such as roadmap planning and prioritization
Requirements:
You have at least 1 year of fully remote work experience
You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React)
Care deeply about developer and user experience and the quality of the products that you work on
Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
Have experience with mentoring junior engineers in a collaborative but asynchronous environment
Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
Bonus Points For:
Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces)
Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling
Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.
The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.
This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope.
What You’ll Be Doing:
The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal.
Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd.
Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows
Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React)
Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP)
Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation
Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features
Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience
Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges
Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations
You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks
What Makes You a Great Fit:
At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe.
We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain.
You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams.
Some things you might be expected to do could include:
Writing efficient, readable, and easy to maintain code
Designing new microservices or systems
Collaborating with teammates and other departments to reach consensus on proposed solutions
Coordinating with product and UX when needed
Responding to customer requests and feedback
When ready, participating in our follow-the-sun OnCall rotation
Participating in team decisions, such as roadmap planning and prioritization
Requirements:
You have at least 1 year of fully remote work experience
You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React)
Care deeply about developer and user experience and the quality of the products that you work on
Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
Have experience with mentoring junior engineers in a collaborative but asynchronous environment
Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
Bonus Points For:
Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces)
Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling
Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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As an Operations Engineer, you'll apply AI at the forefront of BizTech's operational health: using LLM-powered triage and intelligent automation to resolve tickets, speed up incident response, and build self-healing observability that catches problems before they escalate. AI fluency is core to this role, not an add-on.
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Требования: Опыт проектирования и разработки сложных backend-систем и понимание полного жизненного цикла продукта — от идеи и архитектуры до эксплуатации и поддержки.
Требования: Опыт проектирования и разработки сложных backend-систем и понимание полного жизненного цикла продукта — от идеи и архитектуры до эксплуатации и поддержки. Глубокое понимание архитектуры отказоустойчивых и масштабируемых сервисов.
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San Francisco, CA
United States (Remote); We are seeking candidates in US and Canada; As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud
Canada (Remote); We are seeking candidates in US and Canada; As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud