Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Senior Software Engineer (Full Stack) - Merchants
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.
We partner with some of the largest grocery retailers in the world, as well as a large number of small independent grocers.
The Team:
MX Intelligence builds the tools DoorDash, Deliveroo and Wolt use to find, sign and onboard restaurants and merchants. That covers identifying and matching prospective merchants through to the CRM, quoting and contracting tools sales teams use to bring them onto the platform. We're replacing a Salesforce-based stack with one first-party platform shared across all three brands.
We’re looking for a
Senior Software Engineer - Full Stack
to join our
London
team. In this role you'll work across the stack, from the backend services and integrations that handle merchant discovery, matching and onboarding to the web tools sales and operations teams use to quote and sign merchants. You'll own features end to end, partner closely with Product and Design, and lead technical planning as we move core sales workflows off Salesforce and onto our own platform
Get to know our
Engineering team
— what drives us, how we work, and what you can expect.
What You’ll Be Doing
This role is based in our London office with a
hybrid
setup, typically 3 days in the office.
Here’s what your day-to-day might look like:
Drive technical execution
by designing, building, and scaling backend services and frontend components that handle high-traffic workloads (20krpm and above).
Lead architectural improvements
and code reviews, ensuring the efficiency, visibility, and operational health of your team's systems.
Partner with cross-functional disciplines
(PMs, Experience Designers) to plan projects, foresee dependencies, and mitigate technical risks.
Break down complex problems
into deliverable choices, influencing the roadmap and technical direction within your team.
Support the growth of others
by mentoring colleagues and taking an active role in our engineering hiring process to build high-performing teams.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Significant experience building web-based applications
in a modern stack; we use Go, Ruby, Python, and Scala, and we’re looking for someone keen to work across them.
Proven ability to design and operate web architecture at scale
, specifically with systems handling significant request volumes.
Demonstrated ownership of relational databases
(PostgreSQL, MySQL) and experience with "NoSQL" backends such as Redis, DynamoDB, or Elasticsearch.
A commitment to software craft
, with a pride in writing readable, well-designed, and thoroughly tested code.
Strong collaborative leadership skills
, with a track record of guiding implementation choices and supporting the personal growth of teammates.
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages.
Explore our Engineering Interview Guide here
to help you feel confident at each stage.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
seniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.
We’re looking for a Software Engineer to join our London team. In this role, you’ll help us build and maintain high-performance systems that power our hyper-local marketplace, ensuring a seamless experience for millions of users. This role is based in our London office with a hybrid setup, typically 3 days in the office.
Get to know our
Engineering
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining a multi-disciplinary engineering team focused on technical execution and collaboration. As a Software Engineer at Deliveroo, your individual work contributes to achieving goals across your team, simplifying the maintenance of production systems while ensuring operational readiness and health.
Here’s what your day-to-day might look like:
Design and scale backend services for our real-time marketplace using languages such as Go, Ruby, or Python.
Improve code structure and architecture by participating in deep technical discussions and reviewing code across your team’s remit.
Enhance system reliability by focusing on visibility, monitoring, and the overall health of production systems.
Collaborate across teams to identify integration opportunities and influence the technical roadmap within your domain.
Take an active role in the hiring process, conducting engineering interviews and supporting the growth of your peers.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Pride in readable, well-designed, and well-tested software, with a focus on long-term maintainability.
Experience writing web-based applications in any modern language (Go, Ruby/Rails, Python, Scala, or Rust).
Solid understanding of relational databases (such as PostgreSQL or MySQL).
Familiarity with web architecture at scale, ideally handling high-traffic environments (20krpm and above).
Exposure to NoSQL data backends or caching layers like Redis, DynamoDB, or ElasticSearch.
A problem-solving mindset, particularly when applied to complex logistical or marketplace challenges.
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our
Engineering Interview Guide here
to help you feel confident at each stage.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: France
Workplace: Hybrid
Global Services helps Chainalysis customers turn blockchain data and investigative tools into practical results. Our customers include law enforcement, national security teams, financial institutions, and organisations across the crypto industry.
We’re looking for a Deployment Strategist, Crypto Investigations, to join Global Services and support public-sector customers in France, particularly law enforcement and intelligence teams. You’ll use your investigative experience and technical skills to help customers get the most out of Chainalysis products. This is a hands-on, customer-facing role focused on investigations and practical problem-solving rather than software engineering.
You’ll work with customers throughout their engagement with Chainalysis, from understanding their needs and conducting investigations to developing workflows, delivering training, and helping them build their own capabilities. You’ll need sound investigative judgement, strong French communication skills, and the ability to build trusted relationships with customers.
In this role, you’ll:
- Support customer engagements from initial discovery and pre-sales through investigations, solution delivery, training, and ongoing support
- Conduct blockchain investigations using Chainalysis products, particularly Reactor
- Work with law enforcement, intelligence, and other public-sector customers to understand their objectives and help them achieve practical results
- Build and adapt investigative workflows, queries, reports, and dashboards using Chainalysis tools and data
- Help customers put investigative workflows into practice and develop the skills to use Chainalysis independently
- Build trusted customer relationships by providing practical investigative guidance and product expertise
- Lead customer meetings, demonstrations, investigative walkthroughs, training sessions, and technical briefings
- Support pre-sales discussions by understanding customer requirements and explaining how Chainalysis can help
- Share customer feedback and investigative insights with Product, Engineering, Global Intel, and Sales
- Share investigative techniques and best practices with colleagues across Global Services
We’re looking for candidates who have:
- Experience conducting or supporting investigations in law enforcement, policing, intelligence, or a related field. Candidates with relevant crypto or financial-crime investigation experience from other backgrounds will also be considered
- Experience working with public-sector, law-enforcement, intelligence, or other mission-focused stakeholders
- Strong investigative judgement and the ability to explain findings clearly and build credibility with customers
- The technical aptitude to learn investigative platforms and work with data; extensive software-engineering experience is not required
- The ability to analyse complex information and communicate findings to both investigators and senior stakeholders
- The flexibility to work across pre-sales, customer delivery, and ongoing support
- Fluency in French, with the ability to work confidently with French-speaking customers
- The ability to be based in France, ideally in Paris
REQUIRED SKILLS
TECHNICAL SKILLS
- Confidence using investigative tools and the ability to develop expertise in Chainalysis Reactor
- Ability to work with investigative data and turn customer requirements into practical workflows, queries, and reports
- Familiarity with blockchain investigation tools or analytical workflows is an advantage; Python and SQL are not required
- Ability to learn Chainalysis products and understand how their data can support customer investigations
DOMAIN EXPERTISE
- Experience in law enforcement, policing, intelligence, financial crime, or another relevant investigative field
- Understanding of investigative objectives, operational workflows, and the outcomes customers need to achieve
- Ability to use investigative judgement to guide an investigation and advise customers on their approach
CUSTOMER & COMMUNICATION SKILLS
- Ability to build trusted customer relationships through investigative knowledge and practical support
- Excellent spoken and written French, including the ability to explain complex investigative concepts clearly
- Confidence leading customer meetings, briefings, demonstrations, and training sessions
- Ability to help customers develop their own skills and use Chainalysis tools independently
DAY TO DAY ACTIVITIES
- Conduct investigations using Chainalysis tools, primarily Reactor, based on customer requirements
- Prepare investigative reports, workflows, queries, and other analytical outputs
- Work directly with customers to develop and implement investigative workflows
- Deliver hands-on training, walkthroughs, and knowledge-sharing sessions
- Lead demonstrations, investigative briefings, and solution presentations
- Support pre-sales discussions, technical discovery, and solution scoping
- Gather customer feedback and share practical recommendations with Product, Engineering, and Global Intel
- Manage multiple customer engagements while maintaining quality and responsiveness
- Continue developing knowledge of blockchain investigations and emerging crypto-related threats
PERSONAL ATTRIBUTES
- Curious about blockchain technology, crypto crime, and investigative techniques
- Able to communicate clearly and adapt to different audiences
- Comfortable taking ownership and making sound decisions in situations where the path forward may not be clear
- Collaborative and willing to work across teams
- Keen to develop specialist knowledge and share it with others
NICE TO HAVE EXPERIENCE: [ICING ON THE CAKE, NOT A DEAL BREAKER]
- Previous experience using Chainalysis products
- Experience with cryptocurrency investigations, blockchain analytics, or financial-crime analysis
- Experience in traditional finance or financial investigations
- Experience providing expert evidence or supporting legal proceedings
- Familiarity with compliance frameworks such as BSA/AML, sanctions screening, MiCA, or the Travel Rule
- Experience with data platforms such as Databricks, Snowflake, or cloud-based analytics tools
- Published research, intelligence reports, or other work relating to blockchain analytics or financial crime
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Limassol, Cyprus; Warsaw, Mazowieckie, Poland; Sofia City, Bulgaria
Workplace: hybrid
This role leads IT third-party management and procurement at Capital.com, delivering it against the strategy and priorities set by the VP of IT Operations. You own the full third-party lifecycle (search, onboarding, relationship management and offboarding) and the procurement of hardware, software and IT services, and you make the function the single, front-loaded entry point for buying: fast for the business, controlled for the company. You turn ad hoc, reactive vendor work into defined, repeatable processes that partner teams can rely on, with controls scoped to each vendor's risk. Working in a regulated group (FCA, CySEC and others), you keep third-party risk and spend under control while the business moves at speed, and you lead the IT Procurement team.
What You Will Do:
Lead IT third-party management and procurement and deliver it against the strategy and priorities set by the VP of IT Operations.
Own and run the third-party lifecycle end to end: search, onboarding, relationship management and offboarding, as defined, repeatable processes.
Own procurement of hardware, software and IT services, from sourcing and negotiation through purchase and renewal, as a single front-loaded entry point.
Scope controls to vendor risk through triage and tiering: first-pass assessment runs in the team, with Legal, Security, Compliance and IT Compliance confirming under agreed SLAs.
Design processes from scratch: document procedures, visualise workflows, then roll them out with training, feedback and iteration until they actually work.
Use process automation and AI to front-load checks and cut manual effort across the lifecycle.
Partner with Asset Management and FinOps so vendor, contract, spend and asset data stay one non-duplicated source of truth.
Give Finance and Treasury forward visibility of spend and payments: what, when, how much, which entity, which method.
Meet third-party regulatory and audit obligations by design (DORA register of information and similar), so reports are extracted, not assembled by hand.
Line-manage and develop the IT Procurement team; set direction, priorities and quality bars.
Who You Will Work With:
Asset Management and FinOps specialists: vendor, contract, spend and asset data as one shared source.
IT Infrastructure and IT Service Desk: requirements, deployment and support of purchased solutions.
Legal and Finance (budgeting and accounting): contracts, budget gates, payments and cost.
Compliance and IT Compliance: third-party risk framework, second-line confirmation and regulatory obligations.
What You Bring:
Experience leading vendor or third-party management and procurement in a regulated organisation (FCA, CySEC or similar); regulated experience is essential.
A track record of delivering against an agreed strategy and roadmap while bringing your own judgment to reach the outcome.
Proven ability to build processes from scratch: documenting procedures and visualising workflows.
Strong process rollout skills: you train people, gather feedback and iterate until the process works in practice, not just on paper.
Experience running the full vendor lifecycle and IT procurement (sourcing, negotiation, contracts, renewals, offboarding).
Comfort scoping controls to risk and working with Legal, Security and Compliance as defined interfaces.
People leadership: you lead a procurement team, set standards and develop people.
Excellent negotiation and stakeholder skills across business, engineering and control functions.
Nice to Have:
DORA knowledge and experience with a register of information.
Process automation, and active use of AI to speed assessment and administration.
Jira workflow at user level (no admin required).
Familiarity with third-party risk frameworks, outsourcing requirements, ISO 27001 or SOC 2.
Fintech, brokerage or banking experience.
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Limassol, Cyprus; Warsaw, Mazowieckie, Poland
Workplace: hybrid
This role leads the IT Asset Management function at Capital.com, delivering it against the strategy and priorities set by the VP of IT Operations. You turn a fragmented setup into a function that actively delivers trusted data and services to the rest of the business, so teams can decide and act on reliable information rather than chase records. You own the IT asset register (Software and SaaS, on-premise solutions, the development stack and hardware, etc.) together with the automation and data services built on top of it, and you are the trusted source of data on assets and spend. You lead a small multidisciplinary team and partner closely with Vendor Management, Security, Finance and IT Operations.
What You Will Do:
Lead the IT Asset Management function and deliver it against the strategy and priorities set by the VP of IT Operations.
Deliver data and services to other functions as the outcome: capture their needs, then build and run the services that meet them, rather than collecting data for its own sake.
Own the IT asset register across Software and SaaS, on-premise solutions, the development stack and hardware, keeping it complete, accurate and trusted.
Operate one trusted source of data on assets and spend, and build the Asset Management automation on top of it.
Keep controls on asset data lightweight and non-duplicated, so trusted data drives real decisions across teams.
Lead asset-driven budgeting and regular reporting, and provide data services to the Finance department.
Partner with Vendor Management to optimise procurement and with Security to detect and reduce Shadow IT.
Direct integration with Atlassian services (Jira, Confluence, Jira Assets and JSM) and the asset data platform (data warehouse plus BI layer).
Lead integration of purchased solutions to standard, support through change, and clean offboarding (data archival and migration, access removal, service-account disposal, documentation).
Line-manage and develop the team, setting direction, priorities and quality bars.
Who You Will Work With:
Vendor Management and Procurement: on spend and procurement optimisation, and on the vendor and contract data that feeds the register.
Security and IAM: on Shadow IT detection, access and SSO data.
The Finance department: budgeting, reporting and spend visibility, delivered as a service.
IT Operations and SysAdmins, and Data / Analytics or central Data Engineering: on data sources and delivery of the asset data platform.
Service and Business Owners across the company: to capture needs and deliver the data and services they rely on.
What You Bring:
Proven experience building process systems and keeping them lightweight in a regulated environment; you hold the balance between simplification and control.
A track record of delivering against an agreed strategy and roadmap while bringing your own judgment to reach the outcome, not just following a brief.
Deep experience working with large data sets, with a clear grasp of why each item is collected and what decision it serves.
A record of delivering data services that other departments actually use, not just producing reports.
Strong understanding of a service model: a function that builds services for others while running its own operations.
Experience building and then operating data warehouses for applied use.
Experience in hybrid infrastructure (on-premise plus cloud).
Excellent stakeholder skills: you can negotiate with business people and with engineers and stay credible to both.
Nice to Have:
SQL (PostgreSQL and/or BigQuery); you need not build pipelines yourself but should specify, direct and sanity-check them.
Python and API integration familiarity.
Experience managing an IT Asset Management (ITAM / SAM) function in a large company.
Familiarity with BI tools (Looker, Metabase, Tableau or Grafana) and IAM tooling (Okta).
Fintech, brokerage or banking experience.
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Dubai
Workplace: hybrid
Social media is where most people meet Capital.com for the first time, and this role makes sure that first impression is calm, clear and useful. You’ll run organic social for the MENA region, including our Hindi-language channels, and own Capital.com’s global LinkedIn presence, setting the strategy, planning shoots, building our analysts’ and leaders’ profiles and growing the channel worldwide. We’re looking for someone socially native who knows how each platform works, why content lands, and wants to keep pushing us forward.
Responsibilities:
Global LinkedIn
Own the strategy.
Set and run Capital.com’s global LinkedIn strategy, calendar and cadence.
Make LinkedIn-native content.
Plan and produce shoots, carousels, short video, documents and polls built for the platform.
Grow thought leadership.
Build our analysts’ and senior leaders’ profiles, ghost-write and edit their posts, and coach them on what works.
Run newsletters and LinkedIn Live.
Launch and manage both around market events and analyst commentary.
Support employer brand.
Work with Employer Brand so the company page shows Capital.com as a great place to work.
Partner on LinkedIn Ads.
Brief creative and share organic insights with Performance Marketing.
Measure and report.
Track growth, engagement, reach and audience quality, and use the results to sharpen the approach.
MENA Social
Plan, create and publish content across Instagram, TikTok, YouTube, LinkedIn and X on a consistent calendar.
Adapt global campaigns so they feel locally relevant and stay true to the brand.
Manage our Hindi-language channels with regional stakeholders.
Brief designers, videographers and creators on platform-native content, especially short-form video.
Manage community engagement in line with our brand tone and conduct standards.
Support influencer and creator partnerships, from outreach to performance tracking.
Support paid social by briefing creative and flagging optimisation opportunities.
Brand, Innovation and Compliance
Be a brand guardian.
Make sure everything reflects our positioning, built for better decisions, and our calm, clear tone. Relevance over noise.
Keep us ahead.
Track platform changes, formats and competitors, then test, measure and scale new ideas.
Get compliance right.
Work with Compliance so content meets financial promotions rules in every market: SCA for MENA, and FCA, CySEC, ASIC and SCB for global LinkedIn, with risk warnings applied correctly on every channel.
Requirements:
3–5 years' experience managing social media for a brand, ideally in fintech, trading or another regulated financial services business.
You're socially native: a heavy, curious user of these platforms who understands how each algorithm and audience behaves.
Proven experience growing a brand or executive presence on LinkedIn, including thought leadership and B2B-style content.
Hands-on skills creating and editing platform-native content, including short-form video for TikTok, Instagram Reels and YouTube Shorts.
Strong writing in English, with the judgement to adapt tone for LinkedIn, short-form video and community replies.
Comfort with social analytics tools and the ability to turn data into clear content decisions.
Experience in the MENA market and an understanding of regional platform habits and audiences.
Familiarity with financial promotions rules, or a willingness to learn fast and work closely with Compliance.
Strong organisation and the ability to run several content workstreams and deadlines at once.
Nice to have:
Arabic and/or Hindi language skills.
Experience working with market analysts, economists or subject-matter experts on content.
Experience with LinkedIn newsletters, LinkedIn Live or LinkedIn Ads.
Basic design or editing skills (e.g. CapCut, Premiere, Canva, Figma).
What you will get in return:
Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony: Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Germany
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In Germany
,
the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: London, England, United Kingdom
Workplace: hybrid
Capital.com is scaling fast, and this role makes sure that ambition shows up everywhere the brand does. Reporting to the Brand Director, you’ll own delivery end to end, turning brand strategy into standout campaigns and building a sponsorship and events function that makes every partnership work harder. It’s a hands-on role for someone as comfortable running a campaign timeline as negotiating a sponsorship deal or managing an event on-site. Working with the CMO, Head of Creative, PR and regional teams, you’ll have real influence over how Capital.com shows up globally as it pursues premiumisation and expansion.
Responsibilities:
Brand Campaigns
Own end-to-end delivery of Capital.com's big-ticket brand campaigns, turning the Brand Director's strategy into standout, well-executed work across markets
Partner closely with the Head of Creative, who leads creative production, to ensure every campaign is built and delivered to a premium standard
Work with market analysts and the PR team to align campaign timing, messaging and measurement
Manage campaign budgets, timelines and sign-off across multiple markets and stakeholders
Lead delivery across campaigns of every scale, from moments built around a global brand asset to local activity such as a UK spread betting campaign or a new performance-led campaign for the paid social team
Feed into the strategic thinking behind paid social alongside the paid social team, for example how a new channel is seeded with initial paid support, or how an organic boosting strategy is agreed and backed with paid
Bring imagination to how the brand shows up, finding new ways to express Capital.com's premiumisation and expansion ambitions through brand activity
Sponsorship & Events
Own the sponsorship and events function end to end: evaluating and negotiating new opportunities, then delivering the activations that bring them to life
Draw on activation support at global level from the events team and at local level from regional marketing leads and local offices, so delivery is never carried alone
Evaluate opportunities across sport, conferences and other partnerships against clear criteria for brand fit, audience relevance and commercial value
Lead negotiation and management of sponsorship contracts, protecting Capital.com's interests and tracking every commitment on both sides
Build and maintain relationships with rights holders, sports marketing agencies and event partners as the primary point of contact
Plan and deliver event activations and client hospitality end to end — suppliers, guest lists, merchandise, booths — working with the design team so every physical presence reflects the brand
Collaborate with the CMO, regional marketing managers and regional CEOs to align sponsorship priorities across markets and activate global properties locally
Work with Compliance and Legal to ensure all sponsorship and event activity meets regulatory requirements across Capital.com's jurisdictions
Track and report on sponsorship performance and ROI, and build out the sponsorship and events team as the function grows
Requirements:
Senior experience delivering brand campaigns end to end.
Experience within a financial services or fintech business.
Proven experience delivering sponsorship activation end to end, from deal negotiation through to on-site activation.
Breadth beyond sport (e.g. culture, academia, thought leadership) and integrated activation skills across social, content and brand campaigns, not just hospitality.
Experience activating global properties across multiple markets.
Strong commercial focus: you can articulate the value a sponsorship brings to the business and use it as a vehicle to drive acquisition.
Experience in our industry or regulated financial services.
Confidence negotiating commercial contracts and evaluating opportunities critically rather than just enthusiastically.
Excellent relationship management across rights holders, creative partners and senior stakeholders in a multi-market structure.
Comfortable building a function from a small base, with willingness to travel roughly 20% of the time.
Nice to have:
Existing relationships with sports rights holders, conference organisers or sports marketing agencies
Agency-side background in sponsorship, experiential or brand campaign delivery
Experience managing brand or sponsorship activity across multiple international markets simultaneously
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are seeking an experienced Global Payroll Analyst to support accurate, timely, and compliant payroll operations across our global workforce. Based in India and reporting to a manager in the United States, this role will have a primary focus on processing U.S. payroll in Workday while also supporting India payroll, employees engaged through Employer of Record (EOR) and Professional Employer Organization (PEO) arrangements, and payroll activities in other countries.
The ideal candidate is a hands-on payroll professional who can move comfortably between payroll processing, audits, vendor coordination, reconciliations, and employee support. This position requires a high degree of accuracy, sound judgment, strong follow-through, and the ability to work effectively across time zones and cultures. The work schedule will include regular overlap with U.S. business hours, either Pacific or Eastern time, as business needs require.
What You’ll Do
Process multi-state U.S. payroll for exempt and non-exempt employees using Workday Payroll, including regular wages, bonuses, commissions, equity transactions, leaves, and final payments.
Perform end-to-end payroll activities, including reviewing inputs, validating calculations, running audits, resolving discrepancies, preparing payroll registers, and supporting payroll approval and settlement.
Coordinate payroll for workers engaged through EOR and PEO providers.
Support India payroll processing and review, including payroll inputs, statutory deductions and contributions, employee changes, terminations, reconciliations, and coordination with local payroll partners.
Monitor payroll cases and ticket queues; respond to employee questions regarding pay, taxes, deductions, benefits, time off, and payroll timing with accuracy, empathy, and clear ownership through resolution.
Partner with payroll vendors and internal teams to investigate and resolve payroll issues, track open items, meet cutoffs, and ensure timely follow-through.
Support payroll accounting activities, including payroll journals, accruals, and investigation of payroll-to-general-ledger differences.
Maintain payroll documentation, calendars, checklists, standard operating procedures, and country-specific process information to support controls and cross-training.
Assist with internal and external audits, SOX controls, year-end activities, statutory reporting, and other payroll compliance requirements.
Contribute to payroll implementations, integrations, testing, process improvements, and automation initiatives across Workday and the broader global payroll environment.
Build trusted relationships with HR, HRIS, Accounting, Finance, Tax, Benefits, Equity, Legal, and external payroll partners across regions and time zones.
Skills We’re Looking For
5+ years of payroll experience, including hands-on responsibility for payroll processing, audits, reconciliations, and employee support.
3+ years of hands-on U.S. payroll processing experience using Workday Payroll and Workday Time Tracking.
Working knowledge of U.S. federal, state, and local payroll taxation and wage-and-hour requirements, including multi-state payroll.
Hands-on India payroll experience, including familiarity with common statutory payroll requirements and local payroll practices.
Experience supporting payroll through EOR and/or PEO providers across multiple countries.
Experience managing employee inquiries through a case-management or ticketing system and communicating complex payroll topics clearly.
Strong Microsoft Excel skills, including lookups, pivot tables, formulas, data validation, and reconciliation of large data sets.
Demonstrated attention to detail, problem-solving ability, and success meeting multiple payroll deadlines in a fast-paced environment.
Excellent written and verbal communication skills and the ability to collaborate effectively across time zones.
Ability to handle sensitive and confidential information with discretion and sound judgment.
Ability to work a schedule that provides regular overlap with U.S. Pacific or Eastern business hours.
Experience with ADP SmartCompliance.
Experience supporting payroll operations in additional countries or regions beyond the United States and India.
Payroll accounting experience, including journals, accruals, and general ledger reconciliation.
Experience with payroll implementations, acquisitions, integrations, user acceptance testing, or process automation.
Experience working in a SOX-controlled and high-growth global environment.
#
LI-HYBRID
#LI-DB1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote - Singapore
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Presales Architect.
About the job
This position is needed to drive technical wins and design scalable customer engagement solutions using Twilio's API platform.
As a Presales Architect, you will act as the trusted technical advisor for our most strategic enterprise prospects. You will bridge the gap between complex business problems and Twilio's powerful communication APIs, crafting innovative architectures that drive customer success. By partnering closely with the sales team, you will lead technical discovery, build compelling proofs-of-concept, and demonstrate how Twilio can transform a company's customer engagement strategy.
Responsibilities
In this role, you’ll:
Partner with enterprise sales executives to lead technical discovery sessions, understanding complex business requirements and translating them into comprehensive Twilio solutions.
Design and architect scalable, secure, and resilient communication workflows using Twilio's suite of APIs (SMS, Voice, Video, Flex, etc.) tailored to client-specific use cases.
Develop and deliver compelling technical demonstrations, custom prototypes, and proofs-of-concept (POCs) that clearly articulate the business value of the Twilio platform.
Mitigate technical risks and overcome objections during the sales cycle by providing authoritative guidance on security, compliance, integration patterns, and architectural best practices.
Collaborate with product and engineering teams to relay critical market feedback, feature requests, and emerging trends from the field to influence the Twilio roadmap.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Experience: 5+ years of experience in a presales, sales engineering, or solutions architecture role, preferably within the CCaaS, CPaaS, or broader enterprise SaaS industry.
Technical Skills: Demonstrated proficiency in at least one mainstream programming language (e.g., Node.js, Python, Java, or C#) and hands-on experience integrating and troubleshooting RESTful APIs.
Soft Skills: Exceptional presentation and communication skills, with a proven ability to distill complex cloud architecture, web security, and enterprise integration concepts for both technical and C-level non-technical stakeholders.
Desired:
Education: Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical industry experience.
Curious and willingness to work with ambiguity.
Location
This role will be remote, and based in Singapore.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 50% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
About GoMining
GoMining is building the next generation of the Bitcoin economy.
Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people.
We combine mining, payments, and Bitcoin finance into one global ecosystem, making Bitcoin products accessible to both mainstream and crypto-native audiences.
About the Role
We are looking for a
Head of Ambassador & Partner Growth
to own and scale GoMining's global partner-driven acquisition ecosystem, including ambassador, referral, affiliate, and growth partnership programs.
This is a strategic leadership role with full ownership of partner-driven growth — from acquisition strategy and program development to monetization, performance, and revenue generation.
You will be responsible for transforming these programs into a scalable, predictable, and profitable growth engine that attracts new users, increases engagement, and generates measurable business results.
We are looking for someone who combines
strong commercial thinking, performance marketing expertise, partnership development, and hands-on execution
.
Key Responsibilities
Growth Strategy & Channel Ownership
Own the global strategy, development, and performance of GoMining's ambassador, referral, affiliate, and growth partnership programs.
Build and scale these programs into predictable, measurable, and profitable user acquisition channels.
Identify growth opportunities across different markets, audiences, and partner segments.
Develop channel strategies, budgets, incentive models, and growth roadmaps.
Identify and launch new partnership-driven acquisition initiatives.
Build scalable processes and infrastructure to support international expansion.
Build and lead the team responsible for these growth channels.
Ambassador, Referral & Affiliate Programs
Lead the development and scaling of GoMining's global Ambassador Program.
Own and optimize referral and affiliate programs, including acquisition, activation, engagement, and retention.
Develop effective commission structures, referral mechanics, rewards, and partner incentive models.
Recruit and develop relationships with high-performing ambassadors, affiliates, creators, influencers, and community leaders.
Build partner segmentation, onboarding, education, and performance management processes.
Develop ambassador engagement initiatives, competitions, recognition programs, and campaigns.
Continuously improve partner activation, productivity, and long-term engagement.
Strategic Growth Partnerships
Identify and develop partnerships that drive measurable user acquisition and revenue.
Negotiate commercial terms, commissions, revenue-sharing agreements, and performance targets.
Build long-term relationships with key partners, high-performing affiliates, and influential community leaders.
Explore new acquisition opportunities across crypto, fintech, Web3, and adjacent industries.
Develop co-marketing initiatives, joint campaigns, and partner-led growth activities.
Expand the partner ecosystem into new geographies and audience segments.
Performance, Analytics & Revenue
Take ownership of channel KPIs, including new users, paying users, revenue, CAC, LTV, ROI, conversion, and partner retention.
Manage the full acquisition funnel, from partner activity and referrals to registration, conversion, and monetization.
Analyze performance by channel, geography, partner segment, and cohort.
Optimize acquisition costs, commission structures, and channel profitability.
Build transparent reporting, performance dashboards, and revenue forecasts.
Identify underperforming areas and continuously test new approaches to improve results.
Ensure sustainable unit economics and measurable return on partner investments.
Leadership & Cross-Functional Collaboration
Build, manage, and develop a high-performing team across ambassador, affiliate, referral, and partnership growth functions.
Establish scalable processes, operating standards, and performance management systems.
Collaborate with Product, Performance Marketing, Brand, Content, Analytics, Finance, and Community teams.
Work with Product teams to improve referral mechanics, tracking, attribution, and partner experience.
Provide ambassadors and partners with the tools, content, education, and support needed to succeed.
Collect partner feedback and translate market insights into product and growth opportunities.
Ensure partner activities comply with brand standards, relevant regulations, and anti-fraud requirements.
Requirements
5+ years of experience in
affiliate marketing, ambassador programs, referral marketing, growth partnerships, or other performance-driven acquisition channels
.
Proven experience building, managing, and scaling affiliate, referral, ambassador, or partnership-driven acquisition programs.
Demonstrated track record of driving measurable user acquisition, revenue growth, and commercial results through partner channels.
Experience owning acquisition or revenue targets, managing channel budgets, and optimizing unit economics.
Strong understanding of performance marketing, conversion funnels, CAC, LTV, ROI, attribution, and retention.
Experience developing and optimizing commission structures, referral mechanics, partner incentives, and revenue-sharing models.
Proven ability to recruit, negotiate with, and manage high-performing affiliates, creators, influencers, or commercial partners.
Strong analytical skills and ability to make data-driven decisions based on funnel, cohort, and channel performance.
Experience building and managing teams, establishing processes, and leading cross-functional initiatives.
Ability to combine strategic leadership with hands-on execution.
Experience working across international markets and scaling programs across different geographies.
Excellent communication, negotiation, and stakeholder management skills.
English C1+.
Nice to Have
Experience in
crypto, Web3, fintech, trading, iGaming, or other performance-driven digital industries
.
Existing network of crypto affiliates, creators, influencers, community leaders, or growth partners.
Experience scaling multiple partner-driven acquisition channels simultaneously.
Experience with affiliate tracking, referral management, attribution, and marketing automation platforms.
Understanding of referral fraud, affiliate compliance, and incentive abuse.
Experience building partner programs for global B2C products with large user bases.
Experience with Telegram, Discord, X, YouTube, and other crypto-native platforms.
Strong understanding of Bitcoin and the broader crypto ecosystem.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Dubai, United Arab Emirates
The Experience Capability & Performance Manager defines what a competent KAIZEN Experience Manager looks like, measures every Experience Manager against that standard, and closes the gap — so community and building performance is consistent across the portfolio regardless of which Experience Manager is assigned.
The role owns capability, standards, assessment, development and KPI visibility. It also owns the orientation, technical onboarding and readiness of all new Experience Managers, and builds the SME, trainer, buddy and mentor network that makes the model scalable across a growing population.
Portfolio Managers remain the Experience Manager's line manager and retain full accountability for day-to-day management, operational performance, formal performance management and consequences. This role works through influence, not line authority.
What You’ll Do
✅ Set the Standard
Own and maintain the Experience Manager Competency Standard
Assess all 27 EMs against it; re-assess every 6 months
Publish the live Capability Matrix and population-level gap analysis
✅ Develop & Coach
Turn assessment results into signed, tracked development plans
Design and deliver the EM technical curriculum & certification
Provide field-based 1:1 coaching; build a network of SMEs, trainers, buddies & mentors
Verify application on-site — self-reported completion is not accepted
✅ Onboard for Readiness
Own the full orientation & technical onboarding journey for all new hires
Assess at Day 30 and Day 90; no unsupervised assignments until certified
Target: median time to CORE certification ≤ 60 days
✅ Clarify Performance
Own the EM KPI framework & monthly Performance Scorecard
Reconcile data across Masterplan, SnagReport, Finance & Mollak
Diagnose gaps: capability vs management vs process vs data — Portfolio Managers decide the action
✅ Raise Standards Continuously
Build and maintain the EM Standards Library (SOPs, playbooks, checklists)
Update within 15 working days of any regulatory change
Fix the process before training the person
Requirements
Essential
Bachelor’s degree (Engineering, Property/Facilities Management, Business Admin or related)
6+ years in Dubai OA/community management — minimum 3 years personally running portfolios, budgets, General Assemblies, Mollak cycles & service-provider performance
Proven track record raising others’ performance to measurable standards — with before/after evidence
Deep knowledge: Dubai Law No. 6/2019, RERA, Mollak, escrow, service charges, DLP, FM contracting
Advanced Excel; Masterplan, SnagReport, Mollak portal experience
Fluent written & spoken English — Arabic is an advantage
Preferred
RERA/DREI or accredited OA management qualification
Train-the-Trainer, ICF/EMCC coaching, or CIPD/A1 assessor qualification (can be funded post-hire)
Core Competencies
Expert in OA Governance & Service Charge Management
Expert in Community Operations & Provider Management
Expert in Technical Training, Coaching & Facilitation
Expert in Persuasion & Influencing —
your success depends entirely on this
Solid in Assessment, Data Analysis & Process Improvement
Location: Großwallstadt, Germany
D-ploy ist ein
IT
- und Engineering-Dienstleister, der in der gesamten EMEA-Region tätig ist, unter anderem in der Schweiz, Deutschland, Tschechien, Österreich, Großbritannien sowie in den USA.
Wir legen großen Wert darauf, unseren branchenführenden Kunden innovative und erstklassige
IT
-Dienstleistungen und -Lösungen anzubieten. Durch den Aufbau vertrauensvoller Partnerschaften innerhalb der
IT
-Community steigern wir die
IT
-Produktivität unserer Kunden und tragen zu ihrem Erfolg bei.
Wir suchen engagierte, flexible und lösungsorientierte Persönlichkeiten, die Teil einer dynamisch wachsenden und internationalen Organisation werden möchten. Wenn Sie
IT
lieben und Mehrwert schaffen wollen, sind Sie bei uns genau richtig – bewerben Sie sich und werden Sie Teil unseres Teams!
Tasks and Responsibilities
Analyse und Behebung von Störungen im industriellen Umfeld (1st/2nd Level Support)
Erster Ansprechpartner für Mitarbeiter bei Computerproblemen
Überwachung der Desktop-Infrastruktur des Unternehmens und Entwicklung von Vorschlägen zur Effizienzsteigerung
Bewertung, Erstellung und Umsetzung von Lösungen im industriellen Bereich
Erarbeitung und Implementierung von Standards sowie Mitgestaltung von Konzepten für industrielle IT-Umgebungen
Fehlerbehebung bei Software-, Hardware- und Geräteproblemen, die von Endanwendern gemeldet werden
Installation, Konfiguration und laufende Betreuung von Desktop-Hardware und -Software
Unterstützung bei Client-Standardtechnologien, einschließlich grundlegender Fehlerbehebung bei Exchange sowie Änderungen und Verwaltung von AD-Konten
Fehlerbehebung bei PC-Konnektivitätsproblemen und Netzwerkelementen wie ISP-Leitungen, Firewalls, Switches, WLAN-Geräten und Telefonsystemen
Implementierung und Support von Remote-Zugriffslösungen (VPN)
Eskalation von Serviceproblemen bei Bedarf
Kommunikation mit Kunden/Endanwendern, um sie über den Fortschritt von Vorfällen zu informieren und bevorstehende Änderungen oder geplante Ausfälle mitzuteilen
Überwachung der Netzwerkleistung (Verfügbarkeit, Nutzung, Latenz) und Ergreifen geeigneter Maßnahmen zur Behebung von Durchsatzproblemen, ggf. Eskalation an das Support-Team
Verwaltung und Nachverfolgung von IT-Assets
Beratung und Schulung von Mitarbeitern zu IT-Prozessen und Softwareanwendungen
Requirements
Fundierte Kenntnisse in Informationstechnologie, Trends, Produkten und Lösungen
Mindestens 1 Jahr Berufserfahrung in einer vergleichbaren Position mit Unterstützung verschiedener Technologien und Services
Erfahrung mit:
Windows-Betriebssystemen (Windows 10 & 11)
Microsoft Office & Office 365-Anwendungen
PC-/Laptop-Hardware
Peripheriegeräten (z. B. Drucker)
Mobilgeräten
Grundkenntnisse in:
Active Directory
Exchange
ITIL-Zertifizierung und Erfahrung mit dem Ticketsystem ServiceNow von Vorteil
GMP-/GxP-Kenntnisse sind ein Plus
Hohe Selbstmotivation, genaue Arbeitsweise und Liebe zum Detail
Kundenorientierung mit einem starken Fokus auf Kundenzufriedenheit und die Bereitstellung von Mehrwert für das Unternehmen
Dienstleistungsorientierte Denkweise mit dem Anspruch, Aufgaben und Projekte erfolgreich umzusetzen
Fähigkeit zum selbstständigen Arbeiten sowie Bereitschaft, Anweisungen und Best Practices zu befolgen
Hervorragende Kommunikations- und Teamfähigkeiten
Fließend in Deutsch (mindestens C1) und Englisch (schriftlich und mündlich)
Freundliche, hilfsbereite und flexible Persönlichkeit mit schnellem Auffassungsvermögen
Teamplayer mit ausgeprägten Planungs- und Organisationsfähigkeiten sowie Multi-Tasking-Fähigkeit
Vorlage eines polizeilichen Führungszeugnisses, das nicht älter als 3 Monate ist
Benefits
Bezahlte Sonderurlaubstage
Edenred-Karte (einsetzbar in über 16.000 Restaurants, Hotels und Tankstellen in Deutschland)
„Fishing for Friends“-Programm – unser Mitarbeiterempfehlungsprogramm
Kostenlose Getränke im D-ploy-Büro
Gutscheine (z. B. zum Geburtstag, zur Hochzeit, bei Geburt eines Kindes sowie nach 5 und 10 Jahren Betriebszugehörigkeit)
Weiterbildungen und Aufstiegsmöglichkeiten
Freundliches und internationales Arbeitsumfeld
Wettbewerbsfähiges Gehalt und zahlreiche Benefits
Vom Unternehmen gesponserte Eventsbenefits
Company-sponsored events
Is
IT
in your DNA?
Location: Warsaw, Poland
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities:
Maintain the integrity of all computer workstations and associated software within the organization
Act as the main point of contact for employees who are experiencing computer issues
Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed
Develops plans to ensure that the organization has appropriately skilled resources to meet organizational objectives and commitments. Manages the effective implementation of resource planning, recruitment, selection, assessment, on-boarding and transitioning of resources
Manage departmental (and therefore business) IT risks; identifying, mitigating and recommending solutions to Head of IT
Coordinate business development activities such as identification and communication with client
Ensure the existing and future of IT Service and Support aligns to the expectations of our Business roadmap and overall our client's strategy
Execution/coordination of local projects at the site
Support services for Client standard technologies including basic troubleshooting of Exchange and adds/moves/changes for AD accounts
Work with the project management team on PC builds and network equipment deployments
Troubleshoot PC connectivity issues
Troubleshoot network elements including ISP circuits, firewalls, network switches, wireless equipment and telephone system
Installation of packaged software and authorized 3rd party software
Remote access solution (VPN) implementation and support
Escalation point for help/service desk and on site 2nd level support
Implementation of local application enhancements and provide local application support (where required)
Provide IT feedback where required; ensure customer satisfaction while continuously improving services at the site.
Must be willing and able to provide hands on technical support when required
Participate and assist with global IT initiatives (where required)
Requirements
A strong understanding of Information Technology; trends, products and solutions
Experience of maintaining high performing service support functions including IT Service Desk, Desktop Support and 2nd line technicians
Knowledge of business development, especially spotting and developing business opportunities with the customer
Customer focused with a passion and drive for customer satisfaction and delivering business values
ITIL certification is an advantage
Excellent communication and negotiation skills with strong service orientation
Willingness to travel when required
Multitasking as well as ability to “think outside of the box”
Fluency in English and Polish (spoken and written)
Candidates have to declare Criminal record extract not older than three months
Benefits
Birthday Voucher
in the amount of
180 PLN
- valid for one year
Additional one day of vacation
to your yearly entitlement every two years of work relationship
Reimbursement of glasses on prescription
in the amount of
300 PLN
every two years
Work-Anniversary Voucher
(after 5-, 10- and 15-year anniversary)
Wedding and Baby-born Voucher
(gift to celebrate the special moments)
Recognition Award and Appreciation Voucher
for exceptional work on internal as well as customer projects
Fishing for Friends Program
Is
IT
in your DNA?
Location: United States; Toronto, Canada
The Sector Manager is a member of the Global Clients & Sectors team and one of several professionals dedicated to supporting the firm's priority industry sectors. Working in close partnership with Sector Leaders, Relationship Partners, Client Account Teams, and colleagues across the global business, the Sector Manager plays a critical role in driving client development, strengthening client relationships, and identifying opportunities for revenue growth.
This role serves as a strategic connector across the firm, helping clients and lawyers access the right people, expertise, relationships, and resources to address client needs and expand opportunities. The Sector Manager works across practices, regions, and jurisdictions to facilitate collaboration, advance strategic priorities, and ensure the firm's collective capabilities are effectively leveraged to support clients within designated sectors.
The successful candidate will be highly collaborative, commercially focused, and skilled at building relationships across a complex global organization to help drive growth and deepen engagement with strategically important clients and industries.
Responsibilities
Sector & Client Development
Support the execution of the firm's global sector strategy in partnership with Sector Leaders and the Head of Global Sectors.
Collaborate with client teams to identify growth opportunities within existing and prospective client relationships.
Facilitate cross-practice, cross-border, and cross-sector collaboration to ensure clients have access to the firm's full range of capabilities.
Help lawyers and client teams navigate the firm to identify the most relevant expertise, relationships, and resources in support of client needs.
Foster greater connectivity among sector participants across regions to maximize client opportunities and improve collaboration.
Revenue Growth & Opportunity Enablement
Identify and advance opportunities to expand client relationships and increase the firm's share of client spend.
Support strategic client planning efforts and assist teams in executing growth-focused action plans.
Work with lawyers and client teams to uncover opportunities for multi-practice and multinational engagements.
Monitor sector developments, client activity, and market trends to identify opportunities aligned with client priorities.
Track and report on opportunity pipelines, engagement activities, and sector performance metrics.
Global Coordination & Collaboration
Serve as a liaison between sector leadership, client teams, practice groups, and business professionals across the firm.
Connect lawyers and client teams with the appropriate internal resources to support client pursuits and relationship development.
Coordinate efforts among stakeholders to ensure opportunities are pursued efficiently and collaboratively.
Support initiatives that enhance collaboration and strengthen engagement across the global sector community.
Promote the sharing of client intelligence, relationship insights, and best practices across regions and practices.
Strategic Client Support
Partner with Relationship Partners and Client Account Teams to strengthen engagement with key clients.
Assist in identifying client priorities, emerging business needs, and opportunities for broader firm involvement.
Support client team meetings, opportunity reviews, and action planning processes.
Help drive accountability and follow-through on strategic client initiatives.
Encourage a client-centric approach that prioritizes relationship growth and long-term value creation.
Requirements
Academic Qualifications and Certifications:
Bachelor's degree required.
Advanced degree or relevant professional qualification preferred.
Experience:
7+ years of experience in client development, client relationship management, strategic account management, sector management, or a related role within a law firm, professional services firm, or global corporate environment.
Demonstrated success supporting revenue growth through strategic client engagement and relationship-building.
Experience working with senior stakeholders across multiple geographies and business units.
Experience supporting global clients, industry sectors, or strategic account programs is strongly preferred.
Skills & Key Competencies:
Strong client development and relationship management capabilities.
Demonstrated commercial acumen and understanding of revenue growth strategies.
Ability to identify and facilitate cross-selling and collaborative opportunities.
Exceptional networking and stakeholder management skills.
Ability to influence and connect individuals across a matrixed global organization.
Strong project management and organizational skills.
Excellent communication and facilitation abilities.
Highly collaborative, proactive, and solutions-oriented approach.
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies within the available range of $100 000 USD - $124 000USD.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: United Kingdom; Poland
The Sector Manager is a member of the Global Clients & Sectors team and one of several professionals dedicated to supporting the firm's priority industry sectors. Working in close partnership with Sector Leaders, Relationship Partners, Client Account Teams, and colleagues across the global business, the Sector Manager plays a critical role in driving client development, strengthening client relationships, and identifying opportunities for revenue growth.
This role serves as a strategic connector across the firm, helping clients and lawyers access the right people, expertise, relationships, and resources to address client needs and expand opportunities. The Sector Manager works across practices, regions, and jurisdictions to facilitate collaboration, advance strategic priorities, and ensure the firm's collective capabilities are effectively leveraged to support clients within designated sectors.
The successful candidate will be highly collaborative, commercially focused, and skilled at building relationships across a complex global organization to help drive growth and deepen engagement with strategically important clients and industries.
Responsibilities
Sector & Client Development
Support the execution of the firm's global sector strategy in partnership with Sector Leaders and the Head of Global Sectors.
Collaborate with client teams to identify growth opportunities within existing and prospective client relationships.
Facilitate cross-practice, cross-border, and cross-sector collaboration to ensure clients have access to the firm's full range of capabilities.
Help lawyers and client teams navigate the firm to identify the most relevant expertise, relationships, and resources in support of client needs.
Foster greater connectivity among sector participants across regions to maximize client opportunities and improve collaboration.
Revenue Growth & Opportunity Enablement
Identify and advance opportunities to expand client relationships and increase the firm's share of client spend.
Support strategic client planning efforts and assist teams in executing growth-focused action plans.
Work with lawyers and client teams to uncover opportunities for multi-practice and multinational engagements.
Monitor sector developments, client activity, and market trends to identify opportunities aligned with client priorities.
Track and report on opportunity pipelines, engagement activities, and sector performance metrics.
Global Coordination & Collaboration
Serve as a liaison between sector leadership, client teams, practice groups, and business professionals across the firm.
Connect lawyers and client teams with the appropriate internal resources to support client pursuits and relationship development.
Coordinate efforts among stakeholders to ensure opportunities are pursued efficiently and collaboratively.
Support initiatives that enhance collaboration and strengthen engagement across the global sector community.
Promote the sharing of client intelligence, relationship insights, and best practices across regions and practices.
Strategic Client Support
Partner with Relationship Partners and Client Account Teams to strengthen engagement with key clients.
Assist in identifying client priorities, emerging business needs, and opportunities for broader firm involvement.
Support client team meetings, opportunity reviews, and action planning processes.
Help drive accountability and follow-through on strategic client initiatives.
Encourage a client-centric approach that prioritizes relationship growth and long-term value creation.
Requirements
Academic Qualifications and Certifications:
Bachelor's degree required.
Advanced degree or relevant professional qualification preferred.
Experience:
7+ years of experience in client development, client relationship management, strategic account management, sector management, or a related role within a law firm, professional services firm, or global corporate environment.
Demonstrated success supporting revenue growth through strategic client engagement and relationship-building.
Experience working with senior stakeholders across multiple geographies and business units.
Experience supporting global clients, industry sectors, or strategic account programs is strongly preferred.
Skills & Key Competencies:
Strong client development and relationship management capabilities.
Demonstrated commercial acumen and understanding of revenue growth strategies.
Ability to identify and facilitate cross-selling and collaborative opportunities.
Exceptional networking and stakeholder management skills.
Ability to influence and connect individuals across a matrixed global organization.
Strong project management and organizational skills.
Excellent communication and facilitation abilities.
Highly collaborative, proactive, and solutions-oriented approach.
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: Faisalabad, Pakistan
Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties.
Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 60 minutes
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more
Partner with our internal clinical team to improve the platform and client programs
Requirements
Qualifications:
Counsellor: Minimum Masters Degree in Counselling / Counselling psychology with a minimum of 300 hours of counselling experience post qualification & practicum/ placement/ internship
Clinical Psychologist: Minimum Masters Degree in Clinical psychology with a minimum of 300 hours of Clinical/Therapy experience post qualification & practicum/ placement/ internship.
Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT)
License: Must hold valid and active licenses applicable to the country of practice
Experience: A minimum of 300 clinical hours post-master’s degree
Languages: Proficiency in English, Urdu
Preferred Background: Prior experience with EAP, adult counseling, or coaching managerial roles
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Location: Guatemala City, Guatemala; Mixco, Guatemala; Villa Nueva, Guatemala
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry.
What You Will Do
Engage and manage relationships with clients and stakeholders
Lead project planning sessions with the internal team and client's staff
Support solution proposals for client pursuits, proposals, and PoCs
Participate in proposal and POC processes (i.e. design, submission, and review)
Support the creation of contracts and related communication with clients
Identify and help secure growth opportunities for existing clients
Manage project progress and adapt work as required
Ensure projects meet deadlines
Manage relationships with clients and stakeholders
Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
Oversee all incoming and outgoing project documentation
Identify and manage issues, risks, assumptions, and dependencies
Continuously optimize and improve processes and the overall approach where necessary
What We Need
Bachelor's degree in computer science or a related technical field is a plus
Atleast 5 years experience as a Project Manager
Atleast 3 years experience in insurance
Insurance domain knowledge is a must
Strong client facing experience is a must
Technical skills are a plus
Has experience seeing projects through the full life cycle
Excellent analytical skills and problem-solving skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Self-motivated and able to work independently
Able, willing, and excited to work in a fast-paced collaborative startup environment
Must be based in Guatemala
Why You'll Love Working Here
Fully Remote
Paid Annual Leaves
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ГибридFrance
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