Location: Austin, TX, United States, Chicago, Illinois, United States, Redwood City, CA, United States, San Francisco, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHAT MAKES US DIFFERENT
We operate with a founder-like mindset: we move fast, take ownership, and hold ourselves to a high bar. We are genuinely customer-obsessed, and we bring that same curiosity and care to how we work with each other. If you want to work somewhere that challenges you, trusts you, and gives you the opportunity to do work that actually moves the needle, Box is that place.
WHY BOX NEEDS YOU
Every enterprise is sitting on a goldmine they can't access. Millions of documents, contracts, presentations, images, and emails, the institutional knowledge that defines how a company operates, are locked in legacy systems, invisible to the AI models and agents that could transform how work gets done. Box is the platform that changes that.Box has seen a major evolution since pioneering cloud storage solutions. Today, we are building the secure, intelligent content layer that connects enterprise knowledge to AI powering any model, any agent, and any workflow, while maintaining the governance, compliance, and control that the world's largest organizations demand. AI is only as powerful as the information it can securely access, and that is exactly what Box provides.The enterprises that win the AI era will be the ones that can securely connect their models to the right knowledge, at the right time, with the right controls. Box is that foundation, and we've been building toward this moment for over 20 years.
We are seeking high-caliber sales professionals to drive new customer acquisition and expand relationships across our largest enterprise accounts As an Enterprise Account Executive, you’ll be bringing in new logos as well as growing and expanding existing customers within our largest accounts. You won't be selling a point solution, you'll be helping all lines of business rethink the role of their most valuable asset, their content.
WHAT YOU'LL DO
Own a portfolio of strategic enterprise accounts (2k-10k employees) and lead complex, multi-stakeholder sales cycles that drive measurable business transformation, not just transactions.
Exercise judgment in selecting methodologies, techniques and evaluation criteria throughout the sales process
Partner with
CIOs, CTOs, CISOs,
and senior business leaders to identify where Box can unlock real, measurable value and change how an organization operates.
Research and understand your customers and prospects to gain insight into their business challenges and Box value proposition
Collaborate with internal teams across Solutions Engineering, Customer Success, Product, Marketing, Partners, and Executive Leadership to deliver outcomes that customers remember.
Build, qualify, and advance pipeline by proactively creating urgency and driving opportunities forward through outbound prospecting and a hunter mindset.
Serve as the voice of the customer by bringing market intelligence and customer feedback back to Product and GTM teams to shape how Box evolves.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
5+ years
of enterprise field sales experience with a consistent track record of exceeding goals in complex, multi-stakeholder environments selling SaaS, cloud, data, cybersecurity, or AI solutions.
Energized by C-suite engagement and know how to earn and maintain trust at the executive level across IT, security, legal, finance, and business leadership.
Proven ability to translate complex platform capabilities into clear business value, communicating emerging technology effectively to diverse audiences, from technical practitioners to senior leadership.
Proactive pipeline builder who identifies and develops opportunities through strategic prospecting, creative sourcing, and disciplined follow-through.
Display curiosity about AI, eager to learn, and passionate about helping organizations navigate major technological advancements.
Thrive in a culture of respectful candor: you communicate openly, welcome feedback, and believe that transparent, constructive dialogue strengthens team collaboration and decision-making.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. This is a field sales role with travel requirements up to 50%. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Austin Pay Range
$238,000
—
$297,500 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Chicago Pay Range
$238,000
—
$297,500 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$238,000
—
$297,500 USD
Austin, TX, United States, Chicago, Illinois, United States, Redwood City, CA, United States, San Francisco, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance
Location: Tampa, United States; Austin, United States; Clearwater, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
The Manager, Customer Success - Enterprise Accounts is responsible for leading a team of Customer Success Managers (CSMs) focused on driving customer value, adoption, retention, and growth across strategic enterprise customers. This leader will develop and execute customer success strategies that ensure customers achieve their desired business outcomes while maximizing the value of their investment in TeamViewer solutions.
Recruit, onboard, coach, and develop a high-performing team of Enterprise Customer Success Managers.
Establish clear performance expectations, career development plans, and accountability measures.
Conduct regular coaching sessions, performance reviews, and talent assessments.
Foster a customer-centric and results-oriented culture.
Drive customer retention, renewal readiness, and risk mitigation strategies across enterprise accounts.
Ensure proactive engagement with customers through executive business reviews, success planning, and adoption initiatives.
Partner with Sales to identify expansion and cross-sell opportunities.
Oversee customer health monitoring and intervention plans for at-risk accounts.
Build relationships with executive stakeholders within key enterprise customers.
Support strategic account planning and customer success strategies for the company's largest and most complex accounts.
Serve as an escalation point for critical customer issues and business challenges.
Ensure customers are achieving measurable business outcomes and realizing value from TeamViewer's solutions.
Partner with Sales leadership to support renewals, growth initiatives, and customer lifecycle management.
Collaborate with Support, Professional Services, Product, and Operations teams to improve customer experience.
Act as the voice of the customer by providing actionable feedback to internal stakeholders.
Drive alignment across departments to resolve customer challenges and improve customer outcomes.
Establish and optimize customer success processes, playbooks, and best practices.
Leverage customer health data, usage analytics, and customer feedback to drive decision-making.
Forecast customer retention and manage business risks proactively.
Ensure accurate account documentation and CRM hygiene.
Communicate business performance, customer trends, risks, and opportunities to senior leadership.
Develop dashboards and reports measuring team effectiveness and customer outcomes.
Present customer success strategies and business reviews to executive stakeholders.
Required Skills and Qualifications
Bachelor's degree in business, Technology, Management, or a related field; DEX experience preferred.
7+ years of experience in Customer Success, Account Management, Consulting, or related customer-facing roles.
3+ years of people management experience leading Customer Success or Account Management teams.
Experience managing enterprise and strategic customer relationships within a SaaS or technology company.
Demonstrated success driving customer retention, adoption, and revenue growth.
Proven ability to lead, motivate, and develop high-performing teams.
Strong coaching and mentoring capabilities.
Experience managing through change and driving organizational initiatives.
Excellent executive presence and stakeholder management skills.
Deep understanding of customer lifecycle management and customer success methodologies.
Ability to identify business risks and develop mitigation strategies.
Strong strategic thinking and problem-solving skills.
Experience conducting Executive Business Reviews (EBRs) and value realization discussions.
Experience with CRM platforms (Salesforce preferred).
Familiarity with Customer Success platforms such as Gainsight, Totango, ChurnZero, or similar.
Ability to analyze customer usage, health scores, and business performance metrics.
Strong presentation and communication skills.
Experience supporting enterprise software, SaaS, digital workplace, remote connectivity, or IT operations solutions.
Knowledge of customer adoption frameworks and change management principles.
Experience leading globally distributed teams.
Why This Role Matters
The Manager, Customer Success - Enterprise Accounts plays a pivotal role in ensuring TeamViewer's most strategic customers achieve measurable business value. By developing talented customer success professionals, strengthening customer relationships, and driving adoption and retention outcomes, this leader directly contributes to long-term customer loyalty, revenue growth, and TeamViewer's continued success in the enterprise market.
What we offer
Work location is either Tampa, FL or Austin, Texas (Hybrid).
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Los Angeles, USA
As the
VALORANT Publishing Lead for the Americas
, you will play a pivotal role in shaping and executing the publishing strategy across one of VALORANT’s most critical and high-stakes global footprints. You will bridge global ambition with local execution, ensuring our strategy serves a diverse player base across North America & Latin America.
With deep expertise in competitive FPS gaming, publishing, and cultural offenses, you will act as the voice of the Americas region. You will lead cross-functional publishing teams, manage subregional strategies, and advocate for Americas players in global leadership discussions to amplify the game’s success and propel VALORANT into its next era.
Responsibilities:
Define and execute a cohesive publishing strategy for the Americas that aligns with global objectives while tailored to the unique cultural nuances and player behaviors across the US, Canada, LATAM, and Brazil.
Serve as the strategic authority for the Americas, with dedicated focus on driving growth, cultural resonance, and retention across North America and Brazil.
Act as the primary regional voice in global publishing and game leadership discussions. Integrate regional player insights into global product, marketing, and content roadmaps.
Lead cross-functional discipline leads (Brand, Creative, Community, Comms, and Content) to execute Category Offenses, product launches, and ecosystem beats across the region.
Oversee the Americas publishing OpEx budget, driving efficient resource allocation across subregions, optimizing marketing performance, and balancing global bets with local activations.
Align local agency retainers, regional programs (e.g., VCT Americas, local roadshows, community events), and go-to-market activations with central publishing strategies.
Recruit, mentor, and lead a matrixed, regionally diverse team of managers and individual contributors across the US, LATAM, and Brazil, fostering a high-craft, growth-oriented culture.
Required Qualifications:
12+ years of experience in video game publishing, entertainment, or tech, with a track record of driving product, marketing, and community strategy for major live-service titles.
5+ years of experience directly managing and leading multi-functional, multicultural teams across different international markets.
Deep understanding of the gaming landscape, creator economy, and cultural nuance across North America and Latin America, with specific expertise in the US gaming and esports ecosystem.
Proven ability to launch, scale, and sustain live-service game products or major content beats in a complex, multi-region territory.
Demonstrated success navigating matrixed organizations, advocating for regional needs with executive stakeholders, and executing within budget constraints.
Desired Qualifications:
Professional fluency in English, with a strong benefit to proficiency in Spanish or Portuguese
Deep familiarity with the VALORANT player base, VCT ecosystem, and the tactical FPS genre.
Strong quantitative background with a track record of using data, player insights, and attribution models to optimize strategy and publishing outcomes.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Berlin
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Adoption of AI is moving rapidly from pilots to production. Enterprises and public sector organizations are investing in generative-AI programs, creating a once-in-a-decade market inflection point. At Cohere, we're committed to transforming the enterprise landscape through strategic partnerships and innovative AI solutions. As a Partner Development Manager for Germany and the DACH Region focused on the Public Sector & Enterprise Market, you'll be at the heart of our mission to empower businesses and government entities across the region with cutting-edge AI technologies.
This role is perfect for someone who thrives in a dynamic, cross-cultural environment and is passionate about driving growth through collaboration. You'll work closely with leading enterprises, system integrators, technology partners, and public sector organizations to co-create value, expand market reach, and deliver impactful AI solutions tailored to the unique needs of businesses and government agencies.
Your work will directly contribute to our success. You'll have the opportunity to shape partnerships that drive digital transformation in both commercial and public sectors, foster innovation, and position Cohere as a leader in the AI ecosystem.
If you're a strategic thinker, a relationship builder, and eager to make a meaningful impact in one of the world's most dynamic markets including the public sector, this role is your chance to shape the future of AI.
KEY RESPONSIBILITIES
PARTNER STRATEGY & EXECUTION
- Define and execute Cohere's partner go-to-market plan for the Enterprise & Public Sector Market, aligning with regional business objectives.
- Partner with the broader GTM team to identify and recruit high-impact partners across system integrators, distributors, resellers, ISVs, cloud providers, and public sector consultancy firms.
- Develop relationships with key stakeholders across the partner ecosystem, including government agencies, municipalities, and public sector institutions, to ensure partnership success.
PARTNER ONBOARDING & ENABLEMENT
- Lead partner onboarding, certification, and training programs to ensure partners are equipped to sell, deploy and manage Cohere's solutions effectively for both commercial and public sector customers.
- Collaborate with enablement to scale partner enablement through sales and technical workshops, empowering them to deliver value to enterprise customers and government agencies.
PIPELINE GENERATION & CO-SELLING
- Own joint pipeline generation by creating co-sell motions, solution plays, and strategic joint go-to market motions that align Cohere's capabilities with enterprise mission needs and public sector procurement cycles.
- Collaborate with partners to identify and pursue high-value opportunities in both commercial and government contracts.
BUSINESS PLANNING & PERFORMANCE TRACKING
- Ensure partners are aligned with Cohere's strategic goals and performance metrics, including public sector compliance and reporting requirements.
- Run joint business planning sessions and quarterly business reviews (QBRs) with partners, tracking sourced and influenced ARR against targets.
PARTNER ADVOCACY & FEEDBACK
- Serve as the voice of the partner within Cohere, relaying feedback to Product, Engineering, and Legal teams.
- Work with Cohere's Public Policy teams to navigate government AI policies and regulations to advise partners on risk management and responsible AI best practices for the public sector.
THOUGHT LEADERSHIP & EVANGELISM
- Evangelize Cohere's vision and solutions at partner and industry events, positioning Cohere as a leader in responsible GenAI for both commercial and public sector markets.
- Build thought leadership through briefings, speaking engagements, and collaborative initiatives focused on AI in government and public services.
WHY YOU'LL LOVE THIS ROLE
This is a high-impact role where you'll shape the future of AI partnerships in both commercial and public sectors. You'll work at the intersection of technology, business, and policy, driving growth while ensuring responsible AI adoption across enterprises and government organizations. If you're passionate about building strategic alliances, driving innovation, and making a difference in one of the world's most dynamic markets including the public sector, this is the role for you.
WHAT WE'RE LOOKING FOR
- 8+ years of experience in partner development, channel sales, or alliance management within the tech industry, preferably in AI or cloud solutions, with a track record of enterprise ARR contribution and public sector partnerships.
- Deep understanding of public sector organizations, government agencies, and municipal institutions, plus the enterprise market and key industry verticals.
- Strong relationship-building and negotiation skills, with a track record of driving partner success in both commercial and public sector environments.
- Experience and demonstrated depth with Sovereign Cloud GTM.
- Ability to navigate complex regulatory and compliance landscapes, including AI ethics, government policies, and public sector procurement requirements.
- Working understanding of AI (LLMs, retrieval-augmented generation, agentic workflows) and their applications in enterprise and public sector contexts.
- Experience working with major system integrators, global consultancies, hyperscalers, and public sector technology partners including joint GTM and co-sell motions.
- Excellent communication and presentation skills, with the ability to evangelize Cohere's vision to partners, government stakeholders, and industry organizations.
- Results-driven growth mindset and bias for action. You thrive in a start-up-speed environment and enjoy building and scaling partner programs across commercial and public sectors.
This role is ideal for someone who enjoys working in a dynamic, cross-cultural environment and wants to make a meaningful impact on how AI transforms both businesses and public services. The Berlin location provides access to a vibrant tech ecosystem with strong connections to European public sector initiatives and government partnerships.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview of the Role
As the Customer Advocacy Lead for APJ, you will celebrate our customers and spotlight their achievements, turning GitLab's most successful customers into visible, influential champions. You will identify and activate advocates and their stories that showcase customer outcomes, support pipeline and revenue goals, and deepen trust in GitLab across Asia Pacific and Japan.
Reporting into the growth marketing organization, you will own the day-to-day development and delivery of customer advocacy initiatives in close partnership with APJ sales, marketing, and global teams. You will build trusted customer relationships, identify stories and advocates, and connect the right customers to references, campaigns, events, and executive engagements. Because APJ spans diverse markets, cultures, and time zones, you will tailor engagement to local context while creating programs that scale and align with global priorities.
In your first year, you will establish clear, measurable advocacy goals for the region, strengthen collaboration with regional stakeholders, and increase the visibility of customer outcomes across go-to-market motions. This is an opportunity to bring the voice of APJ customers forward and demonstrate GitLab’s impact on their business.
Some Examples of Our Projects
Partnering with sales, pre-sales, and marketing to turn complex customer solutions into compelling narratives for campaigns, events, and executive engagements
Creating and executing customer references, case studies, speaking opportunities, and other advocacy activities and programs across APJ markets
What You’ll Do
Own the APJ customer story, reference and proof library, and associated pipeline.
Build and nurture relationships with customer advocates, including senior stakeholders, and identify opportunities for references, case studies, events, and thought leadership.
Manage the customer advocacy lifecycle: identify and recruit advocates, understand their goals, coordinate participation, and maintain mutually valuable relationships over time.
Bring the voice of the customer into GitLab’s narratives, campaigns, and go-to-market plans by working with internal stakeholders to develop and amplify customer stories.
Partner with regional and global sales, marketing, customer success, and product teams to align advocacy initiatives with pipeline, expansion, and retention priorities.
Define and track program measures, such as advocacy participation, reference fulfillment, pipeline influence, and customer-story impact.
Prioritize and coordinate advocacy requests that support strategic global and regional initiatives, using clear intake, fulfillment, and reporting processes.
Adapt engagement and storytelling approaches to APJ’s varied markets and customer contexts, working effectively across cultures and time zones.
Continuously improve programs, content formats, and engagement models using customer feedback, program data, and evolving business needs.
What You’ll Bring
Experience building or delivering customer advocacy, customer marketing, customer reference, or related customer story programs in enterprise technology or SaaS.
Strong history of creating impactful customer stories and proof, and an advanced understanding of the customer reference lifecycle.
A track record coordinating across multiple markets, with an understanding of the considerations involved in serving APJ customers.
Strong cross-functional collaboration skills and the ability to influence sales, marketing, customer success, and other stakeholders without relying on direct authority.
Excellent communication and relationship-building skills, including the ability to engage confidently with executive stakeholders on business and technical topics.
Strong program management skills: you can prioritize competing requests, coordinate details across teams, and deliver reliably in a changing environment.
Ability to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals and processes.
Comfort defining and reporting on program performance, including customer participation, reference support, pipeline influence, and other measures tied to regional objectives.
About the Team
The Customer Advocacy team at GitLab helps turn our most successful customers into visible, influential advocates who drive awareness, trust, and revenue. This team builds and manages strategic relationships with customers to surface their stories, amplify their impact, and bring the voice of the customer into everything we do.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Partner Solutions Manager, Strategic Partnerships, you'll own the technical strategy and validation of joint work with GitLab's strategic partners: hyperscalers, artificial intelligence (AI) labs, AI-native companies, and development, security, and operations (DevSecOps) vendors. You'll work with partners, Product, and Research and Development (R&D) to turn partner and customer needs into integrations, influence product design, and build the business case for each joint effort, from the first architecture review to a shipped integration. In this role you will also own the AI model evaluation process with our model partners, working closely with our R&D teams to assess new models ahead of release and ensure GitLab is built on the best-performing models for our customers. Unlike a customer-facing Solutions Architect role focused on adoption, you'll work with partners to make GitLab better. This role has no sales quota or variable pay.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world. Our platform doesn't just bring people together-it unites teams and organizations, breaking down barriers and redefining what's possible in software development.
What You’ll Do
Own the end-to-end technical strategy for assigned strategic partners, connecting technical requirements with joint business objectives.
Turn partner technology and roadmaps into integration, architecture, and product opportunities across the GitLab platform, from planning to monitoring and AI agents and model integrations.
Resolve complex technical issues across GitLab and partner systems, including cloud architecture, tool integrations, and AI model and agent evaluation and integration. Build working prototypes to validate concepts with partners.
Manage the end-to-end AI model evaluation process with our model partners, coordinating with R&D to secure early access, align on evaluation criteria and timelines, and translate results into partnership and product roadmap decisions.
Design and facilitate partner workshops, architecture reviews, and cloud financial management (FinOps) sessions, bringing in the right participants and documenting outcomes and next steps.
Build business cases for joint technical efforts, defining expected gains, costs, and resources, and securing agreement from partner managers, R&D, and leadership.
Bring partner requirements and technical feedback into Product and R&D discussions to influence product design and the roadmap.
Coordinate Engineering, Product, FinOps, Finance, Sales, and Marketing with partner technical teams to move joint work from evaluation to delivery.
Track cloud, AI, and DevSecOps developments to advise partnership investment, and share reusable findings through documentation, the handbook, reference architectures, and technical content.
What You’ll Bring
Experience as a Senior Solutions Architect, Partner Solutions Architect, Partner Engineer, or in a similar senior technical role. Experience with technology partners or alliances is strongly preferred.
An end-to-end understanding of the software development lifecycle, continuous integration and continuous delivery (CI/CD), and DevSecOps, with the ability to use GitLab in depth.
Hands-on cloud architecture experience with at least one hyperscaler: Google Cloud, Amazon Web Services (AWS), or Microsoft Azure. Cloud cost or FinOps experience is a plus.
Working knowledge of AI model evaluation frameworks and agent technology, including large language model (LLM) application programming interfaces (APIs), agent frameworks, and Model Context Protocol (MCP), and how they fit into developer workflows.
Experience designing and facilitating technical workshops with senior technical and business stakeholders, and building business cases that scope work, estimate gains and costs, and size resources.
An autonomous, ownership-driven approach: you identify work and move it forward without waiting for a project backlog.
Clear, concise written and spoken communication, adapting technical and commercial trade-offs for audiences from engineers to executives.
Ability to travel about once a quarter and work hours that overlap with Europe, the Middle East, and Africa (EMEA). If you're on the US West Coast, expect to start around 7 a.m. Pacific Time; when the day ends is flexible.
About the team
You'll join Strategic Partnerships and report to the VP, Corporate Development and Strategic Partnerships. The team manages GitLab's relationships with hyperscalers, AI companies, and select DevSecOps companies, acting as the business owner and coordinating work across hosting contracts, product integrations, go-to-market activities, purchasing, and partner-specific marketing. Partner managers and directors lead each relationship; you'll own the technical side across partner types and collaborate with R&D, Engineering, FinOps, Finance, Sales, and Marketing. The role is remote, with Eastern Time preferred and other US time zones possible.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
About this role:
Remix is Via's premier transit planning and scheduling platform, trusted by agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Senior Product Manager to own the Remix platform itself — its usability, scalability, and flexibility — ensuring Remix remains the most powerful and intuitive tool available to transit professionals globally.
This role sits at the center of everything Remix does. You will own the platform foundation that every module is built on, champion AI-led insights that help agencies design better service and measure real performance, and maintain the end-to-end view from planning through operations and back — ensuring data flows in ways that make each step smarter than the last. You are equally comfortable setting long-term platform direction and rolling up your sleeves to sharpen individual features and make each module best in class.
What you'll do:
Own the Remix platform roadmap — usability, scalability, flexibility, and the cross-cutting capabilities that every module depends on
Define and drive the vision for AI-led insights within Remix, enabling transit agencies to make data-informed decisions about service design, network performance, and operational efficiency
Hold the end-to-end product view: from network planning through scheduling and live operations, and back into planning via performance data — ensuring the platform is a continuous feedback loop, not a collection of disconnected tools
Identify and prioritize vertical feature investments across Remix modules, with the rigor to make each one best in class rather than broadly adequate
Partner with engineering and design to raise the bar on platform usability — reducing friction for planners, schedulers, and analysts without sacrificing the depth power users depend on
Work closely with data science and engineering to define how AI and analytics capabilities are surfaced in the product — what insights matter, when they appear, and how they drive action
Engage directly with customers to understand workflow pain points, validate priorities, and pressure-test the roadmap against real operational needs
Stay current on industry trends, competitive products, and emerging technology to ensure Remix leads rather than follows
Who you are:
You have 5+ years of product management experience, including ownership of platform or infrastructure-layer products used in complex enterprise workflows
You are a big-picture thinker who can articulate a multi-year platform vision while also making sharp, well-reasoned prioritization calls at the feature level
You have strong instincts for usability and product quality — you notice when something is harder than it needs to be, and you know how to fix it without breaking what works
You understand how AI and data products actually work in practice, and you have experience defining how analytical insights should be integrated into operational workflows in ways users trust and act on
You can quickly become technically fluent in the underlying data models and entities that power planning and scheduling systems, and you are a credible voice in technical architecture decisions alongside your engineering partners — capable of evaluating tradeoffs and advocating for platform choices that serve both current needs and long-term scalability
You have a track record of shipping high-quality features in complex, workflow-heavy enterprise environments where precision and reliability matter
You are collaborative, direct, and effective at building alignment across engineering, design, data science, and go-to-market partners
Experience in transportation, transit, logistics, or resource-intensive industries is a plus; the ability to learn a technical domain quickly is essential
Compensation and Benefits:
Base salary range: $150,000-$220,000, determined by experience and skills. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with a generous company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Via is an equal opportunity employer.
Location: New York City
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
About this role:
Remix is Via's premier transit planning and scheduling platform, trusted by agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Senior Product Manager to own the Remix platform itself — its usability, scalability, and flexibility — ensuring Remix remains the most powerful and intuitive tool available to transit professionals globally.
This role sits at the center of everything Remix does. You will own the platform foundation that every module is built on, champion AI-led insights that help agencies design better service and measure real performance, and maintain the end-to-end view from planning through operations and back — ensuring data flows in ways that make each step smarter than the last. You are equally comfortable setting long-term platform direction and rolling up your sleeves to sharpen individual features and make each module best in class.
What you'll do:
Own the Remix platform roadmap — usability, scalability, flexibility, and the cross-cutting capabilities that every module depends on
Define and drive the vision for AI-led insights within Remix, enabling transit agencies to make data-informed decisions about service design, network performance, and operational efficiency
Hold the end-to-end product view: from network planning through scheduling and live operations, and back into planning via performance data — ensuring the platform is a continuous feedback loop, not a collection of disconnected tools
Identify and prioritize vertical feature investments across Remix modules, with the rigor to make each one best in class rather than broadly adequate
Partner with engineering and design to raise the bar on platform usability — reducing friction for planners, schedulers, and analysts without sacrificing the depth power users depend on
Work closely with data science and engineering to define how AI and analytics capabilities are surfaced in the product — what insights matter, when they appear, and how they drive action
Engage directly with customers to understand workflow pain points, validate priorities, and pressure-test the roadmap against real operational needs
Stay current on industry trends, competitive products, and emerging technology to ensure Remix leads rather than follows
Who you are:
You have 5+ years of product management experience, including ownership of platform or infrastructure-layer products used in complex enterprise workflows
You are a big-picture thinker who can articulate a multi-year platform vision while also making sharp, well-reasoned prioritization calls at the feature level
You have strong instincts for usability and product quality — you notice when something is harder than it needs to be, and you know how to fix it without breaking what works
You understand how AI and data products actually work in practice, and you have experience defining how analytical insights should be integrated into operational workflows in ways users trust and act on
You can quickly become technically fluent in the underlying data models and entities that power planning and scheduling systems, and you are a credible voice in technical architecture decisions alongside your engineering partners — capable of evaluating tradeoffs and advocating for platform choices that serve both current needs and long-term scalability
You have a track record of shipping high-quality features in complex, workflow-heavy enterprise environments where precision and reliability matter
You are collaborative, direct, and effective at building alignment across engineering, design, data science, and go-to-market partners
Experience in transportation, transit, logistics, or resource-intensive industries is a plus; the ability to learn a technical domain quickly is essential
Compensation and Benefits:
Base salary range: $150,000-$220,000, determined by experience and skills. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with a generous company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Via is an equal opportunity employer.
Location: San Francisco
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
About the role:
Remix is Via's premier transit planning and scheduling platform, trusted by transit agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Director of Product to define and drive the next era of Remix: a multimodal planning and scheduling system that gives transit agencies a single, authoritative place to make smarter decisions across every service type they operate.
This is a high-impact, high-ownership role. You will shape the vision for how agencies move from static schedules to data-driven, dynamically optimized operations — balancing labor union rules and contractual constraints with the operational agility modern transit demands. You will own the end-to-end product experience from strategic planning through live execution, and your work will directly affect how millions of riders experience public transit every day.
What you will do:
Define and own the product vision and roadmap for Remix as the global standard for multimodal transit planning and scheduling, spanning fixed route, paratransit, microtransit, and emerging modes
Build the framework for data-driven scheduling — enabling agencies to make optimal use of driver and vehicle time through intelligent analysis of ridership patterns, operational constraints, and service goals
Deeply understand and incorporate labor union rules, collective bargaining agreements, and workforce regulations into the product in a way that is structured yet flexible enough to adapt as those rules evolve
Connect planning and scheduling seamlessly to live operations, reducing the gap between what is scheduled and what is executed — improving accuracy, dispatcher confidence, and rider reliability
Partner closely with engineering, design, data science, and GTM teams to move from vision to shipped product with clear milestones and measurable outcomes
Engage directly and frequently with transit planners, schedulers, and operations leaders to surface unmet needs and validate product direction
Stay current on industry trends, emerging regulations, and competitive dynamics to keep Remix ahead of the market
Who You Are:
You have 10+ years of product management experience, including ownership of complex enterprise software products
Have a track record of shipping high-quality products for sophisticated, workflow-heavy enterprise environments where the cost of getting it wrong is high
Are a systems thinker who can hold both strategic vision and operational detail — you know when to zoom out and when to get into the weeds
Have strong instincts for simplifying complexity: translating divergent customer needs and intricate business rules into clean, scalable product decisions
Bring deep empathy for the professionals who use your product daily — planners, schedulers, dispatchers — and design with their real working context in mind
Can quickly become technically fluent in the underlying data models and entities that power scheduling and operations systems — blocks, runs, trips, stops, vehicles, duties, pairings — and can engage at that level of specificity with engineers and architects
Are a strong, credible voice in technical architecture decisions alongside your engineering partners, capable of evaluating tradeoffs and advocating for platform choices that serve both current product needs and long-term scalability
Experience with resource management, labor scheduling, or workforce optimization software is a strong plus
Experience in transportation, transit, or logistics is a plus but not required — intellectual curiosity and the ability to learn technical domains quickly matter more
Compensation and Benefits:
Base salary range: $200,000-$300,000, determined by experience and skills. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with a generous company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?Via is an equal opportunity employer.
Location: New York City
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
About the role:
Remix is Via's premier transit planning and scheduling platform, trusted by transit agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Director of Product to define and drive the next era of Remix: a multimodal planning and scheduling system that gives transit agencies a single, authoritative place to make smarter decisions across every service type they operate.
This is a high-impact, high-ownership role. You will shape the vision for how agencies move from static schedules to data-driven, dynamically optimized operations — balancing labor union rules and contractual constraints with the operational agility modern transit demands. You will own the end-to-end product experience from strategic planning through live execution, and your work will directly affect how millions of riders experience public transit every day.
What you will do:
Define and own the product vision and roadmap for Remix as the global standard for multimodal transit planning and scheduling, spanning fixed route, paratransit, microtransit, and emerging modes
Build the framework for data-driven scheduling — enabling agencies to make optimal use of driver and vehicle time through intelligent analysis of ridership patterns, operational constraints, and service goals
Deeply understand and incorporate labor union rules, collective bargaining agreements, and workforce regulations into the product in a way that is structured yet flexible enough to adapt as those rules evolve
Connect planning and scheduling seamlessly to live operations, reducing the gap between what is scheduled and what is executed — improving accuracy, dispatcher confidence, and rider reliability
Partner closely with engineering, design, data science, and GTM teams to move from vision to shipped product with clear milestones and measurable outcomes
Engage directly and frequently with transit planners, schedulers, and operations leaders to surface unmet needs and validate product direction
Stay current on industry trends, emerging regulations, and competitive dynamics to keep Remix ahead of the market
Who You Are:
You have 10+ years of product management experience, including ownership of complex enterprise software products
Have a track record of shipping high-quality products for sophisticated, workflow-heavy enterprise environments where the cost of getting it wrong is high
Are a systems thinker who can hold both strategic vision and operational detail — you know when to zoom out and when to get into the weeds
Have strong instincts for simplifying complexity: translating divergent customer needs and intricate business rules into clean, scalable product decisions
Bring deep empathy for the professionals who use your product daily — planners, schedulers, dispatchers — and design with their real working context in mind
Can quickly become technically fluent in the underlying data models and entities that power scheduling and operations systems — blocks, runs, trips, stops, vehicles, duties, pairings — and can engage at that level of specificity with engineers and architects
Are a strong, credible voice in technical architecture decisions alongside your engineering partners, capable of evaluating tradeoffs and advocating for platform choices that serve both current product needs and long-term scalability
Experience with resource management, labor scheduling, or workforce optimization software is a strong plus
Experience in transportation, transit, or logistics is a plus but not required — intellectual curiosity and the ability to learn technical domains quickly matter more
Compensation and Benefits:
Base salary range: $200,000-$250,000, determined by experience and skills. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with a generous company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?Via is an equal opportunity employer.
Location: Remote - India
AI Engineer - ASR: PraDigi, a Pratham Initiative
About Pratham International
Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham reaches approximately 7.5 million children annually across 23 Indian states and union territories and an additional 1 million across 31 countries..
Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing.
The team’s innovative technology products include the Anytime Testing Model (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in Hindi and eight Indian languages; and a suite of LLM-powered chatbots designed for diverse learning contexts: from BaalSakhi for early childhood care, to a skilling interview bot for youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale.
At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well.
Description of the Role
Pratham International, through its wholly-owned subsidiary in India (PULS Pvt. Ltd.), is looking to hire an AI Engineer for the PraDigi Initiative.
As an ASR Engineer, you will lead the development and deployment of speech recognition systems for automated reading assessment across multiple languages. The engineer will work across the full ASR pipeline: from supervising data collection, annotation, data preparation and model training to decoding, alignment, error analysis, and deployment. This is a hands-on role at the intersection of speech recognition, multilingual NLP, and educational assessment.
Key responsibilities include:
Data Collection and Annotation
Provide technical inputs to speech data collection design, including sampling across languages, dialects, age groups, reading levels, recording environments, devices, and target items to ensure the dataset is representative and useful for model training and evaluation.
Define annotation guidelines and quality checks for transcripts, reading errors, disfluencies, background speech and other phenomena relevant to reading assessment.
Work with data and field teams to identify data gaps and annotation inconsistencies through model error analysis, and recommend targeted additional data collection or re-annotation where needed.
Help design annotation schemas and inter-annotator quality processes so labels are consistent enough for model training, alignment, and evaluation.
Model Training
Train, fine-tune, and evaluate ASR models for children’s read speech across multiple languages and accents.
Build pipelines for audio preprocessing, segmentation, normalization, transcription alignment, and model training.
Adapt existing ASR architectures such as Whisper, wav2vec 2.0, Conformer, CTC/RNN-T, or similar models for reading assessment.
Optimize models for practical deployment environments, including low-bandwidth, store-and-forward, server-based, and potentially offline/mobile inference.
Adopting for Reading Assessment
Develop approaches for accurately detecting substitutions, omissions, insertions, repetitions, partial-word attempts, hesitations and self-corrections. Implement forced alignment, phoneme-level alignment, or pronunciation-scoring approaches where required.
Conduct systematic error analysis by language, reading level, age, accent, gender, recording conditions, and device.
Collaborate with assessment experts and field teams to translate model outputs into measures such as reading accuracy, WCPM, fluency, and reading level.
Benchmarking
Define and track ASR metrics relevant to reading assessment, including WER/CER, word-level accuracy, error-detection precision/recall, alignment accuracy, and reading-score agreement with human evaluators.
Build reproducible experimentation and model-evaluation pipelines and maintain clear technical documentation.
Desired Experience and Qualification
We are looking for an AI/ML Engineer with ASR expertise that can own the ASR based reading assessment pipeline across multiple languages
A Degree in any Mathematics/Computer Science/Data Science or related STEM field
3-5 years of full-time experience; at least 2 working in an AI/ML role
Strong experience in automatic speech recognition, speech processing, or spoken-language technologies.
Strong Python skills and experience with PyTorch or similar deep-learning frameworks.
Experience working with modern ASR architectures and toolkits such as Hugging Face Transformers, NeMo, Kaldi, or equivalent.
Understanding of ASR concepts including:
-acoustic modelling
-CTC / transducer / encoder-decoder architectures
-decoding and beam search
-language models
-forced alignment
-phoneme representations
-WER/CER and ASR error analysis
Experience preparing and working with large-scale audio and transcription datasets.
Ability to diagnose model errors systematically rather than relying only on aggregate transcription accuracy.
Why join us?
Impact at a Global Scale:
Your work will directly support the learning journeys of millions of children. With programs active in 31 countries, you will help build Digital Public Goods that bridge the gap for the millions of children across the Global South who still struggle with foundational literacy.
Unique Technical Challenges
: We apply advanced machine learning where it is needed most. You will solve "last-mile" problems—such as training ASR models on children's voices and optimizing LLMs for offline, low-bandwidth environments—that are rarely addressed in the commercial sector.
A Culture of Growth and Evidence
: At Pratham, we value rigorous testing and continuous learning. You will have the autonomy to experiment with the latest SOTA models, supported by a 5-year strategic roadmap and funding from partners like the Gates Foundation and Anthropic.
High-Calibre, Mission-Driven Team
: You will work alongside a global team of experts from institutions like MIT, Harvard, and INSEAD. Our alumni have gone on to lead successful startups and international policy shifts, all while remaining dedicated to the goal of "Every Child in School and Learning Well."
Inclusive and Collaborative Environment
: Join a diverse team that spans Asia, Africa, and Latin America. We value innovative thinking and local expertise, ensuring that the technology we build is deeply rooted in the realities of the communities we serve.
Employment Details
Contract Type
: Full-Time Employment
Date of Joining
: Immediate
Work from Anywhere in India
: We offer a flexible, remote-first work environment for candidates based anywhere in India. While you have the autonomy to work from where you are most productive, you will have the unique opportunity to travel to our field locations periodically. These visits are essential to see your models in the hands of learners and to gather the real-world feedback that drives our innovation.
Competitive Remuneration
: Salary is benchmarked against industry standards for AI roles and is commensurate with experience. As a global organization, we are committed to providing a package that recognizes the high-market value of your technical expertise alongside the deep social impact of your work.
To apply
Fill out the form attached
Shortlisted candidates will be contacted for further rounds
Please refer to
this
Guidance on Candidates AI Usage by Anthropic to understand how to present yourself to Pratham International effectively
Pratham International is an Equal Opportunity Employer
We are dedicated to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, disability, or any other legally protected status.
Location: San Francisco
Workplace: OnSite
🧠 ABOUT LEGION HEALTH
At Legion Health, we believe everyone deserves fast, affordable, and world-class health care. Legion is an insurance-covered virtual psychiatry medical group building AI-enabled tools to make care more accessible and efficient. Our clinicians deliver care, while AI and software handle much of the administrative work so clinicians and patient-support teams can focus on the moments where human judgment and empathy matter most. We combine rich data, production AI, and end-to-end care operations as we work toward a better experience for patients and clinicians. Legion is backed by Y Combinator and leading venture capital firms.
🚀 THE OPPORTUNITY
We’re hiring a Growth Content Lead to grow Legion across three connected areas: paid acquisition, lifecycle marketing, and site content. You’ll use audience and performance insights to decide where to focus, then develop and improve campaigns, lifecycle communications, and website or landing-page experiences. This is a hands-on generalist role: you’ll set priorities, write briefs, run experiments, and create or adapt content and simple assets, partnering with Design, Product, and Engineering as needed.
Your work will connect the patient journey from first impression through booking and follow-up. You’ll evaluate performance across paid channels, lifecycle engagement, site conversion, bookings, and completed appointments, using insights from each area to guide what the team improves next.
✅ RESPONSIBILITIES AND DELIVERABLES
• Paid acquisition and creative: Own the creative thinking behind paid campaigns, from audience and performance insight through briefs, creative review, and iteration. Assess hooks, messages, formats, visuals, and placement fit, and partner with designers, agencies, and creators to bring strong work to market.
• Paid testing and performance: Maintain a dependable creative testing cadence, with new work entering market at least biweekly. Organize variants, capture what each test teaches us, and manage campaigns and spend against agreed goals, connecting results to bookings and completed appointments.
• Site content and conversion: Own the clarity and quality of growth content across key website and landing pages. Shape page narratives around what prospective patients need to understand, answer common questions, and make next steps easy to follow.
• Site optimization: Use audience, search, and performance insights to prioritize page improvements and assess progress toward booking. Partner with SEO, Product, and Engineering on page experience, implementation, and content QA.
• Lifecycle content: Plan, write, and improve communications for key moments in the patient journey, from initial interest and booking through follow-up. Keep messages timely, relevant, and consistent with Legion’s voice.
• Lifecycle journeys and learning: Work with Growth and relevant partners on audiences, triggers, and cadence. Review engagement and downstream booking performance, then use what you learn to improve each journey. Familiarity with a lifecycle platform such as Resend is helpful.
• Briefing across all three pillars: Turn audience research, performance data, and brand strategy into clear briefs for paid, site, and lifecycle content. Define the audience, objective, insight, message, format, call to action, and how each piece will be evaluated.
• Partner across the team: Work closely with Growth, Design, SEO, Engineering, and lifecycle partners to move content from idea to launch. Bring in technical support when measurement, site changes, or integrations need it.
🏆 YOU’LL BE SUCCESSFUL IF…
• Paid acquisition: New creative enters testing at least biweekly, with each round tied to a clear audience insight and question.
• Paid acquisition: Test results show what is working, what the team should change next, and how creative contributes to bookings and completed appointments against agreed goals.
• Site content: Key website and landing pages answer prospective patients’ questions, explain what to expect, and make next steps clear.
• Site content: Page updates are guided by audience, search, and performance insights, with progress toward booking measured against agreed goals.
• Lifecycle marketing: Communications cover agreed moments in the patient journey with timely, relevant messages that feel helpful and consistent with Legion’s voice.
• Lifecycle marketing: Engagement and downstream booking and appointment-completion performance are tracked against agreed goals and used to improve lifecycle journeys.
• Across the journey: Learnings move between paid, site, and lifecycle so messages feel connected and each pillar benefits from what the others are learning.
🧰 IDEAL BACKGROUND AND SKILLS
• 5+ years in growth or content marketing, including hands-on experience with paid acquisition and campaign performance.
• Strong creative judgment: you can look at an ad and assess its hook, message, format, visual execution, and fit for the audience and placement.
• Experience turning performance and audience insights into useful creative briefs, then partnering with designers, agencies, or creators to make the work.
• A track record of testing paid creative and using what you learn to shape the next brief and iteration.
• Experience writing or shaping website and landing-page content, with an eye for clarity, useful next steps, and conversion.
• Experience planning or improving lifecycle communications, including audience journeys, triggered messages, or lifecycle content measurement. Familiarity with a platform such as Resend is helpful.
• Clear writing and editing skills, with an instinct for content that is both compelling and easy to understand across formats.
• Comfort reading performance across paid, site, and lifecycle, and connecting content work to bookings and completed appointments.
• Comfortable collaborating with analysts or engineers when measurement, tracking, or site implementation needs technical support.
• Strong organization, follow-through, and warm, direct communication across Growth, Design, SEO, Engineering, and lifecycle partners.
💰 COMPENSATION & BENEFITS
• Salary: $145,000–$175,000 annual base salary, based on experience
• Early-Stage Equity: Meaningful ownership in a category-defining company.
• Health Insurance: Medical, dental, and vision benefits
• Additional Perks: In-person retreats, meal stipends, learning stipend, and AI tooling budget
• Time Off: Flexible, unlimited vacation policy
• Work Setup: Full-time, onsite in San Francisco, CA
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is an equal opportunity employer. We welcome applicants from all backgrounds and make employment decisions in accordance with applicable law.
Location: Madrid
About Sporty Group
Sporty Group is a global sports entertainment company, home to leading brands like
SportyBet
,
Football.com
and
SportyTV
. We operate at the intersection of
sports, content, community and technology
, building products and media experiences that connect fans with the moments that matter.
Our media brands, led by
SportyTV
, bring fans closer to the game through highlights, stories, analysis, personalities and football culture, across every major social platform.
Role Overview
We’re looking for a
Social Media Lead
to drive social strategy and coordinate the social team behind
SportyTV and our sports media brands
. This role combines
team leadership
, a
sports journalism mindset
and
strong editorial judgement
to make our channels a go-to destination for football fans.
You’ll set the editorial direction, run day-to-day publishing operations, and lead a team of social media managers, community managers and content creators, making sure our output is
fast, accurate, engaging and built for growth
.
You’ll work closely with
Content, Video/Production, Design, Brand, Marketing, Partnerships, BI and Country teams
, and report to the Social Media Director.
Key Responsibilities
Team Leadership & Coordination
Lead, coordinate and develop a team of social media managers, community managers and content creators across SportyTV and our media brands.
Set priorities, assign coverage and run workflows and shift planning for match days, live events and breaking news.
Give clear feedback, run regular editorial meetings and raise the team’s creative and editorial standards.
Build scalable processes (calendars, briefs, approval flows, playbooks) that keep the team fast and consistent.
Editorial Strategy & Sports Coverage
Define and execute the social and editorial strategy for
SportyTV and Football.com
, aligned with global brand guidelines and business priorities.
Own the editorial calendar around major football and sports moments (EPL, UCL, LaLiga, AFCON, World Cup, transfer windows, etc.).
Apply a journalistic approach to social: newsworthiness, storytelling, fact-checking, source verification and speed without sacrificing accuracy.
Lead real-time and reactive coverage of match days, breaking news, transfers, controversies and trending moments.
Content & Formats
Oversee content across Instagram, TikTok, X, Facebook, YouTube (incl. Shorts), LinkedIn and Telegram.
Develop and scale repeatable content series and franchises: highlights-led narratives, analysis, interviews, explainers, football culture and personality-led formats.
Work with video, production and design teams to deliver platform-native content with strong hooks and retention.
Ensure tone of voice, quality and brand consistency across all channels.
Community & Audience Growth
Drive follower growth, engagement and watch time across SportyTV and media brand channels.
Oversee community management: comments, DMs, moderation, sentiment monitoring and escalation of sensitive issues.
Spot local relevance opportunities across our key markets and global football audiences.
Talent, Creators & Partnerships
Work with presenters, journalists, pundits, creators and sports personalities to grow reach and credibility.
Support partnerships, rights-holder relationships and co-branded activations with clubs, leagues and media partners.
Coordinate with marketing teams on organic and paid amplification.
Reporting & Performance
Track KPIs: reach, views, watch time, engagement, follower growth, retention and sentiment.
Deliver weekly/monthly reporting with clear insights and next actions for the team and leadership.
Run testing frameworks to improve formats, hooks, timing and distribution.
Requirements
5+ years
of experience in social media, with at least
2 years coordinating or leading social media teams
.
Background in
sports journalism, sports media or a sports newsroom
(degree in Journalism or Communications is a plus).
Proven experience running social channels for
sports media brands, publishers, broadcasters, clubs or leagues
.
Deep football and sports knowledge, with a strong news sense and love for the game.
Excellent English (C1/C2 or native)
: you’ll write, edit and approve content in English and it’s our main working language. Spanish or other languages are a plus.
Strong editorial judgement: accuracy, fact-checking, tone and handling sensitive stories.
Excellent platform instincts across TikTok, Instagram, X, YouTube and Facebook, and a good understanding of video-first content.
Confident using analytics and social listening tools to guide decisions.
Strong organisation, stakeholder management and the ability to lead a team in a fast-paced, high-output environment.
Nice to have
Experience with live coverage of major tournaments.
Experience working with audiences in Africa, Latin America or other international markets.
Hands-on video editing or production experience.
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
As a Senior Sales Engineer, you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform. You’ll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward.
Senior Sales Engineers are part of the Merchant Engineering team and work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale.
What You'll Do
Technical Expertise: Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants.
Consistently demonstrate your technical expertise and knowledge of Affirm’s product suite through developing and articulating compelling technical narratives that map Affirm’s capabilities to merchant systems, increasing solution scope and long-term platform adoption.
Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical priorities.
Merchant Trust: You will be responsible for building the trust of your technical counterparts, both internally and externally, while also fostering long term relationships with our Enterprise & Key merchants.
Partner Success: Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm.
Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models. Work with Sales operations to build and refine scalable business processes.
Market Engagement: Develop pre-sales support material and documentation for new products and features.
Demo Development: Build and present custom demos as required.
What We Look For
Passion and drive to change consumer checkouts & payments for the better
BA/BS degree in business/technology, or equivalent technical account management experience
4+ years of experience in 4+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices
3+ years of current experience in the payments, fintech, or closely related industry
Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems
Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions
Solid understanding of financial infrastructure industry trends and emerging technologies
Keen technical mind comfortable writing scripts in at least one programming language and also AI tooling/usage familiarity
Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
Executive presence and strong relationship-building skills
Passion for customer success and dedication to championing the customer voice
Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc.
Willingness to travel up to 30% of the time
Base Pay Grade - J
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
CAN base pay range per year:
$136,350 - $203,850
Please note that visa sponsorship is not available for this position.
LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
As a Senior Sales Engineer, you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform. You’ll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward.
Senior Sales Engineers are part of the Merchant Engineering team and work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale.
What You'll Do
Technical Expertise: Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants.
Consistently demonstrate your technical expertise and knowledge of Affirm’s product suite through developing and articulating compelling technical narratives that map Affirm’s capabilities to merchant systems, increasing solution scope and long-term platform adoption.
Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical priorities.
Merchant Trust: You will be responsible for building the trust of your technical counterparts, both internally and externally, while also fostering long term relationships with our Enterprise & Key merchants.
Partner Success: Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm.
Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models. Work with Sales operations to build and refine scalable business processes.
Market Engagement: Develop pre-sales support material and documentation for new products and features.
Demo Development: Build and present custom demos as required.
What We Look For
Passion and drive to change consumer checkouts & payments for the better
BA/BS degree in business/technology, or equivalent technical account management experience
4+ years of experience in 4+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices
3+ years of current experience in the payments, fintech, or closely related industry
Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems
Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions
Solid understanding of financial infrastructure industry trends and emerging technologies
Keen technical mind comfortable writing scripts in at least one programming language and also AI tooling/usage familiarity
Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
Executive presence and strong relationship-building skills
Passion for customer success and dedication to championing the customer voice
Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc.
Willingness to travel up to 30% of the time
Base Pay Grade - J
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
USA On Target Earnings (CA, WA, NY, NJ, CT) per year:
$175,500 - $243,000
USA On Target Earnings (all other U.S. states) per year:
$155,250 - $222,750
Please note that visa sponsorship is not available for this position.
LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Seattle, WA
Workplace: Remote
We are hiring a field-based Provider Partnerships Manager who thrives on building relationships in medical settings, driving growth, and helping practices connect their patients to timely psychiatric care. This role blends new business prospecting with account ownership and field engagement. You will build relationships with medical practices and health systems in your territory, educate providers and supporting staff on Talkiatry’s services, support referral success, and grow adoption over time. This is a quota-carrying, field-forward role (approximately 75% territory travel) designed for someone who loves meeting providers in person, growing partnerships, and owning market success.
You're the ideal candidate if you’re ambitious and thrive in dynamic environments. You seek opportunities to take ownership, move fast, and see the direct impact of your work. You’re driven by purpose, motivated by helping providers connect patients to the care they need, and you bring a builder’s mindset to every relationship, opportunity, and challenge. You’re a collaborative, people person who draws energy from being in the field and building relationships. Sitting behind a desk and living in spreadsheets drains you; building trust with clinicians and staff motivates you. You’re equally at home nurturing relationships and driving results. You’re competitive in the best way, motivated by growth, inspired by goals, and proud to be accountable for outcomes.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Build and strengthen relationships with physicians, practice administrators, clinical leaders, and referral teams
- Prospect and convert new medical practices into ongoing referral partners
- Manage and grow a book of existing accounts, increasing referral volume and provider satisfaction
- Execute strategic territory plans to hit and exceed referral growth and provider retention targets
- Lead in-office visits, practice presentations, lunch-and-learns, and community outreach
- Establish workflows, troubleshoot barriers, and ensure smooth referral processes
- Maintain accurate and timely account activity in CRM (HubSpot)
- Represent Talkiatry at industry events, community partnerships, and relevant health system function
YOU ARE:
- Ambitious, self-driven, and motivated by results
- Emotionally intelligent, collaborative and able to connect authentically with diverse stakeholders
- A natural relationship-builder who thrives in the field and enjoys face-to-face engagement
- Competitive and goal-oriented, with a proven track record of hitting or exceeding growth targets
- Consultative in your approach—you educate, influence, and earn trust
- Organized, resourceful, and accountable to performance metrics
- Passionate about improving access to mental health care and helping providers better serve their patients
YOU HAVE:
- 3-6 years in healthcare or healthcare adjacent field sales, physician liaison, clinical outreach, or business development
- Proven ability to meet or exceed referral or sales growth targets
- Experience influencing clinicians, administrators, or healthcare stakeholders strongly preferred
- Comfort working in a fast-growth environment with autonomy and responsibility
- CRM proficiency (HubSpot or Salesforce preferred)
- Bachelor's degree in Business, Communications, Healthcare Administration, Psychology, or a related field
- Ability to travel within assigned territory approximately 75% of the time
WE OFFER:
- Competitive compensation with uncapped bonus potential
- Field autonomy with strong cross-functional support (clinical, operations, marketing)
- A mission-driven culture focused on expanding access to mental health care
- A team-first environment rooted in collaboration, knowledge sharing, and shared success
- Career growth and development, including coaching and a clear advancement path as we scale
- Regular team learning sessions, playbook sharing, and field enablement
- The opportunity to have real impact in your community while building a market from the ground up
- You won’t be just a rep—you’ll be a market leader, a trusted partner to providers, and a key voice shaping how communities access psychiatric care.
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: Hong Kong
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken and Payward VIP team supports the firm’s highest-value private clients: high-net-worth individuals who expect a premium, secure, and deeply tailored experience. We ensure Kraken remains the exchange of choice for VIPs through white-glove relationship management, personalized trading enablement, and high-impact benefits.
We are looking for a Head of VIP, Asia to lead and grow Payward VIP presence across the region. This is a player-coach role: you will build and lead a small, high-performing team while personally owning strategic client relationships, originating new business, and shaping the regional growth playbook.
You will set the standard for how Kraken serves, retains, and grows its most valuable private clients in Asia. You will be equally comfortable in a senior client meeting, building an introducer network, coaching a relationship manager, hosting a VIP event, and partnering internally to remove the product or operational barriers that cost us high-value business.
Payward VIP program is unique, and we intend to keep it that way. We don’t copy what other exchanges and desks do. You’ll take what makes our program different and adapt it to how Asia’s VIP clients actually trade, network, and build trust. That means testing new ideas, learning fast, dropping what doesn’t work, and scaling what does. If you’re bold, comfortable with ambiguity, and humble enough to fail fast and move on, this is your seat.
THE OPPORTUNITY
- Lead, coach, and develop VIP relationship managers in Asia; establish clear standards for client coverage, pipeline management, service quality, and commercial performance.
- Build the operating model for VIP growth across Asia, including territory coverage, account segmentation, referral strategy, events, and performance reporting.
- Own regional AOP growth, net deposits, client assets, trading volume, retention, and revenue performance.
- Build a repeatable pipeline of qualified high-value clients through direct outreach, referrals, introducers, family offices, proprietary trading firms, OTC desks, miners, project treasuries, and high-volume traders.
- Represent the voice of Asia’s VIP client base internally: identify competitive threats, regional market dynamics, product gaps, and opportunities that influence where private-client capital trades.
PERSONALLY OWN STRATEGIC CLIENT RELATIONSHIPS
- Own and grow Kraken's most strategically important private client relationships across Asia, bringing our full VIP offering - ranging from trading and asset management to other services - to market locally, within Kraken's compliance and risk framework.
- Serve as the senior relationship owner for Kraken’s largest and most strategically important private clients across Asia.
- Bring Kraken’s VIP and private-client offering to market locally, including spot, margin, futures, OTC execution, earn and yield opportunities, lending, and tailored benefits.
- Build trusted, durable relationships while ensuring every client interaction and commercial initiative operates within Kraken’s licensing, compliance, and risk framework.
BUILD REGIONAL PRESENCE AND PARTNERSHIPS
- Develop Kraken’s presence in Asia’s VIP trading and investor communities, including private trading groups, investor clubs, KOL and trader networks, and closed-door investor circles.
- Design and lead high-quality regional programming, including VIP dinners, trader meetups, conference-adjacent events, and partner activations, in collaboration with Marketing and Regional teams.
- Build and manage introducer and referral partnerships that create a durable source of qualified VIP opportunities.
- Partner with Product, Marketing, Compliance, Banking, Client Service, and Operations to launch regional growth initiatives and improve the client experience.
WHAT YOU BRING
- 7+ years of experience in VIP relationship management, private banking, brokerage, private-client sales, account management, or business development, including meaningful experience in crypto or digital assets.
- Demonstrated people leadership experience, with the judgment and practical coaching ability to lead a small team while remaining hands-on with strategic clients and revenue opportunities.
- A strong personal network among Asia’s crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities. Experience across Greater China, Hong Kong, Taiwan, or Singapore is especially valuable.
- A proven record of personally originating and converting new business, not solely servicing an existing client book.
- Deep knowledge of crypto market structure and trading solutions, including spot, margin, futures, OTC, lending, tokenized equities, and yield/earn products.
- Strong commercial judgment and comfort managing KPIs including assets on platform, net deposits, revenue, trading volume, retention, pipeline conversion, and client portfolio growth.
- Native or near-native Mandarin and fluent English.
- Comfort operating across multiple regulated Asian jurisdictions, with sound judgment on when to engage Compliance and Risk partners early.
- Willingness to travel up to 30% across the region for strategic client meetings, events, and conferences.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Fort Worth, TX
Workplace: Remote
We are hiring a field-based Provider Partnerships Manager who thrives on building relationships in medical settings, driving growth, and helping practices connect their patients to timely psychiatric care. This role blends new business prospecting with account ownership and field engagement. You will build relationships with medical practices and health systems in your territory, educate providers and supporting staff on Talkiatry’s services, support referral success, and grow adoption over time. This is a quota-carrying, field-forward role (approximately 75% territory travel) designed for someone who loves meeting providers in person, growing partnerships, and owning market success.
You're the ideal candidate if you’re ambitious and thrive in dynamic environments. You seek opportunities to take ownership, move fast, and see the direct impact of your work. You’re driven by purpose, motivated by helping providers connect patients to the care they need, and you bring a builder’s mindset to every relationship, opportunity, and challenge. You’re a collaborative, people person who draws energy from being in the field and building relationships. Sitting behind a desk and living in spreadsheets drains you; building trust with clinicians and staff motivates you. You’re equally at home nurturing relationships and driving results. You’re competitive in the best way, motivated by growth, inspired by goals, and proud to be accountable for outcomes.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Build and strengthen relationships with physicians, practice administrators, clinical leaders, and referral teams
- Prospect and convert new medical practices into ongoing referral partners
- Manage and grow a book of existing accounts, increasing referral volume and provider satisfaction
- Execute strategic territory plans to hit and exceed referral growth and provider retention targets
- Lead in-office visits, practice presentations, lunch-and-learns, and community outreach
- Establish workflows, troubleshoot barriers, and ensure smooth referral processes
- Maintain accurate and timely account activity in CRM (HubSpot)
- Represent Talkiatry at industry events, community partnerships, and relevant health system function
YOU ARE:
- Ambitious, self-driven, and motivated by results
- Emotionally intelligent, collaborative and able to connect authentically with diverse stakeholders
- A natural relationship-builder who thrives in the field and enjoys face-to-face engagement
- Competitive and goal-oriented, with a proven track record of hitting or exceeding growth targets
- Consultative in your approach—you educate, influence, and earn trust
- Organized, resourceful, and accountable to performance metrics
- Passionate about improving access to mental health care and helping providers better serve their patients
YOU HAVE:
- 3-6 years in healthcare or healthcare adjacent field sales, physician liaison, clinical outreach, or business development
- Proven ability to meet or exceed referral or sales growth targets
- Experience influencing clinicians, administrators, or healthcare stakeholders strongly preferred
- Comfort working in a fast-growth environment with autonomy and responsibility
- CRM proficiency (HubSpot or Salesforce preferred)
- Bachelor's degree in Business, Communications, Healthcare Administration, Psychology, or a related field
- Ability to travel within assigned territory approximately 75% of the time
WE OFFER:
- Competitive compensation with uncapped bonus potential
- Field autonomy with strong cross-functional support (clinical, operations, marketing)
- A mission-driven culture focused on expanding access to mental health care
- A team-first environment rooted in collaboration, knowledge sharing, and shared success
- Career growth and development, including coaching and a clear advancement path as we scale
- Regular team learning sessions, playbook sharing, and field enablement
- The opportunity to have real impact in your community while building a market from the ground up
- You won’t be just a rep—you’ll be a market leader, a trusted partner to providers, and a key voice shaping how communities access psychiatric care.
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
ГибридTampa, United States; Austin, United States; Clearwater, United States
Los Angeles, USA
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