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Location: San Francisco, CA; New York, NY; Washington, D.C. Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE PUBLIC SECTOR TEAM - Sierra recently received FedRAMP High certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. - Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. - We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. - In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. WHAT YOU’LL DO As an Agent Strategist, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. Translate mission goals, policy requirements, and operational workflows into an agent that performs reliably in the real world. - Be a trusted strategic advisor to public sector leaders. Work shoulder-to-shoulder with agency executives and program leaders to define success, prioritize opportunities, and shape an AI strategy grounded in mission impact. - Partner with working teams day to day. Run working sessions with program, operations, technology, security, legal, and procurement stakeholders; resolve issues as they arise; and make the decisions that keep deployments moving toward launch. - Identify new ways to expand our impact. Understand our partners' most urgent needs and develop roadmaps for new use cases, including proactive outreach, multilingual access, and long-horizon agents that can support people across multi-step journeys. - Directly shape the product and our public sector strategy. Surface unmet needs from customer work, prototype new approaches, and partner with research, product, platform, and public sector leadership to influence Sierra's roadmap, market strategy, and repeatable solutions for government. EXAMPLE PROJECTS These are the kinds of projects that strategists on our public sector team have worked on recently: - Improve access to benefits and services. Launch an agent that helps residents understand eligibility, gather the right information, and navigate a complex application or recertification process across channels and languages. - Modernize constituent support. Design an agent that answers policy and program questions, provides case or application status, and routes sensitive or exceptional situations to the right public servant with full context. - Make critical reporting easier and safer. Build trusted conversational experiences for reporting fraud, safety concerns, or other high-stakes issues while meeting rigorous privacy, security, accessibility, and auditability requirements. - Enable proactive government services. Create a roadmap for outbound agents that remind people about deadlines, explain program changes, or help them complete important next steps before a benefit or service is interrupted. - Build repeatable public sector capabilities. Use a live agency deployment as a design partnership to shape new platform capabilities, evaluation standards, or implementation patterns that can serve institutions across federal, state, and local government. WHAT YOU’LL BRING - Ownership and delivery. A track record of leading multiple complex, high-visibility initiatives and driving cross-functional teams from an ambiguous starting point to measurable outcomes - for example as part of an early team, consultancy, or otherwise.. - Technical aptitude. Comfort engaging directly with technical concepts, including reading API documentation, understanding data models and system architecture, and following engineering and security tradeoffs in design discussions. - Commitment to public service. A passion for public sector work and a belief in the potential of institutions to improve outcomes for the people and communities they serve. - Communication. Clear, direct, and persuasive communication across executive, operational, policy, and technical audiences, with the ability to turn complexity into shared decisions. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as policy, stakeholder, or implementation conditions change. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - Experience working in or with federal, state, or local government, including familiarity with procurement, security and compliance, accessibility, policy implementation, or systems integration. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects strategists on our TMT team work on: - Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice. - Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions. - Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn. - Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support. - Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal. - Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. - Client-facing consulting, solutions, or strategy experience in a technically complex environment. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - including Uber, Wayfair, Wilson, and Sonos. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Launch an order management agent for a national apparel brand — order lookup, cancellations, returns, and exchanges — then hill-climb containment and CSAT week over week. - Partner with Product to build a shopping agent that plugs into a retailer’s existing search and recommendation systems to guide product discovery — turning the support channel into a revenue channel. - Stand up an in-store support voice agent for a big-box or grocery retailer, answering the stock-check and store-info calls that largely go unanswered today and converting them into store visits and sales. - Design a booking, payments, and outbound agent for a consumer services brand operating hundreds of locations. - Help a marketplace handle order status and buyer–seller disputes at enormous scale. - Launch outbound campaigns — cart recovery, win-back, churn saves, and subscription renewals — across voice and SMS. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Interest in retail and consumer experiences. Experience in e-commerce, retail technology, marketplaces, or consumer brands — and familiarity with commerce and CX stacks (e.g., commerce platforms, order management systems, contact center software) — is a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Lead the project for building AI agents for major health insurance networks that handle detailed questions like “what’s my co-pay for a primary care visit?” and “how many physical therapy sessions do I have left?” - Ideate and create a roadmap for growing value for large healthcare payers and providers. - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics. - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates. - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in healthcare and improving patient/member experiences. Experience in healthcare technology, health IT or working with healthcare organizations and an understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Berlin Office Workplace: Hybrid The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 3 days per week in our Berlin office BUILD YOUR ENTERPRISE SALES CAREER AT N8N n8n is growing rapidly at the intersection of AI, automation and enterprise software. More than 1.7 million active builders use n8n each month, and we’re scaling our enterprise business as more organisations look for ways to connect AI with the systems, data and workflows that run their businesses. We’re building our SDR team in Berlin and looking for an Enterprise Sales Development Representative to join us. You’ll partner closely with Enterprise Account Executives to break into some of the largest organisations in the DACH region. This isn’t about maximising email volume. You’ll take a thoughtful, account-based approach: researching strategic companies, identifying the right stakeholders, understanding their priorities, and creating relevant conversations around automation and AI. If you’re succeeding in an SDR/BDR role and want greater exposure to enterprise selling, strategic account planning, technical buyers and a genuine path towards AE, this could be a great next step. WHY N8N? 🚀 Serious momentum. n8n has grown rapidly into a major player in workflow automation and AI, with more than $100M in ARR, 1,400+ enterprise customers, and a $5.2B valuation following strategic investment from SAP. 📈 Build towards AE. We want the SDR role to be a platform for your next step. High-performing SDRs can develop through our structured SDR → AE programme, with live deal exposure, discovery and MEDDPICC coaching, call reviews, and opportunities to take greater ownership of real opportunities alongside experienced AEs. ✏️ Learn enterprise selling. Work alongside Enterprise AEs on account strategy, stakeholder mapping, messaging, discovery and opportunity creation - gaining exposure to how complex enterprise deals are built from the start. 🤖 Sell where the market is going. You’ll engage technical and executive buyers around AI, automation and some of the most important technology challenges businesses are tackling today. ⚡Use AI to sell smarter. Experiment with AI, n8n and modern sales technology to research accounts, understand buyers, personalise outreach and improve how you work. You don’t need to be an engineer - but you should be curious about technology and excited to learn. WHAT YOU’LL DO - Build enterprise pipeline: Prospect into a focused set of strategic accounts and create qualified opportunities. - Develop account strategies: Partner with Enterprise AEs to identify priority companies, stakeholders, challenges, use cases and engagement strategies. - Research your prospects: Understand the business and technical priorities of stakeholders across IT, DevOps, SecOps, Engineering and related teams. - Create outreach that gets attention: Develop thoughtful, personalised messaging tied to real account priorities rather than generic sequences. - Prospect across channels: Engage prospects through email, phone, LinkedIn and other relevant channels. - Lead early-stage discovery: Understand business needs, technical environments, priorities, urgency and potential fit with n8n. - Continuously improve: Use Salesforce, Outreach, Apollo, AI tools, coaching and performance data to sharpen your approach. WHAT WE’RE LOOKING FOR We’re looking for someone with a strong SDR foundation who wants to develop into an excellent enterprise seller. You’ll likely be a good fit if you have: - SDR or BDR experience in B2B SaaS, software or technology - Experience generating pipeline through outbound prospecting within mid- market or enterprise accounts - A strong sales track record against your targets - Fluency in German (C1 level- fluent or bilingual) - Confidence engaging senior business and technical stakeholders - A thoughtful approach to account research, personalisation and qualification - Curiosity about technical products, automation and AI - Resilience, consistency and ownership of your results - The ability to work from our Berlin office three days per week Bonus points if you have: experience prospecting into technical audiences; familiarity with buying committees, Salesforce, Outreach, Apollo or MEDDPICC; experience using AI or automation in your own sales workflow. WHAT SUCCESS LOOKS LIKE Success here is about quality, not just activity. You’ll build a deep understanding of your accounts, identify the right stakeholders, create messaging that earns attention and generate qualified enterprise opportunities that can turn into meaningful revenue. Along the way, you’ll build experience in enterprise account strategy, technical selling, discovery, AI and automation, and complex B2B sales - giving you a strong foundation for the next stage of your career. INTERESTED? You don’t need to meet every requirement to apply. If you have a strong foundation in outbound sales, you’re curious about technology, and you’re excited by the opportunity to help build n8n’s enterprise business while developing towards your next step in sales, we’d love to hear from you. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Management Specialist to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. You will be the first point of contact to a merchant post integration process and provide valuable business insights. You will act as the voice of our product and ambassador of our brand, becoming a trusted advisor and strategic partner to our merchants. Key for success will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition. The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference. How you’ll make an impact - Grow a portfolio of existing merchants by identifying expansion opportunities, cross/upselling Checkout’s value add services. - Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy. - Analyse payment performance and provide recommendations to optimise payment flow - Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs - Tracking merchant project deliverables and ensuring merchant activities are updated within SalesForce, Clari, and other CRM tools. - Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience - Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights. What we’re looking for - 1-2 + years experience in a B2B Account Management, Relationship Management, Sales role or Customer Success role - Experience in the FinTech and/or Payments industry is preferred - A strategic problem solver with excellent project management skills and is not afraid to get their hands dirty - Customer-centric approach with robust relationship-building skills - Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently - Proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing internal and external stakeholders. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Home-based, Mexico Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ROLE PURPOSE The Periodic Review Due Diligence Specialist is responsible for conducting AML periodic reviews and AML event driven reviews of merchants and sub merchants to ensure customer information, ownership structures, business activity, transaction profiles and supporting documentation remain accurate, current and compliant with internal standards and applicable regulatory requirements. The role supports Checkout.com http://Checkout.com’s ongoing monitoring framework by assessing whether a merchant’s existing risk rating and due diligence level remain appropriate, and taking the appropriate action through case management, escalation and stakeholder engagement. The role is also expected to embody Checkout.com http://Checkout.com’s Operating Principles in how work is performed: putting the customer first through high-quality review outcomes and clear communication, acting with ownership and urgency, maintaining a high bar for accuracy and evidence, collaborating as one team across stakeholders, and continuously improving review quality, process discipline and operational effectiveness. KEY ROLES AND RESPONSIBILITIES - Conduct end-to-end AML periodic reviews and AML event driven reviews of merchants and sub merchants in line with internal procedures, policy requirements and review timelines. - Review merchant information including ownership structure, business activity, line of business, processing activity, regional exposure and supporting documentation to ensure and confirm that the customer profile remains accurate and complete. - Assess whether the merchant’s risk rating and due diligence level remain appropriate based on current information and review findings. - Complete required review actions within the relevant internal systems and tools, including Salesforce and Fircosoft Compliance Link. - Manage periodic review cases from assignment through closure, ensuring statuses, sub-statuses, notes, evidence and outcomes are accurately maintained. - Raise and manage Requests for Information (RFIs) with merchants, account managers or internal stakeholders where documents or clarifications are required. - Perform enhanced due diligence reviews where required for higher-risk merchants, including analysis of risk triggers, supporting documentation and rationale for final decisions. - Escalate cases appropriately where review findings, risk indicators or policy triggers require secondary review or approval. - Maintain clear, accurate and audit-ready case commentary, review notes and evidencing to support decisions taken. - Immediately escalate unusual or suspicious activity in line with internal reporting obligations. - Support quality, control and continuous improvement initiatives by highlighting process gaps, tool issues, documentation weaknesses and operational inefficiencies and suggesting solutions. - Contribute to consistent decision-making, knowledge sharing and strong operational discipline across the periodic review team. INDIVIDUAL PROFILE The ideal individual is a detail-oriented and risk-aware specialist with strong AML and customer due diligence knowledge, sound judgement, and the ability to manage a high volume of cases while maintaining quality and discipline. They should be comfortable analysing customer information, identifying discrepancies, following structured procedures and documenting decisions. They should also be able to communicate clearly with both internal and external stakeholders, manage competing priorities, and escalate issues promptly where risk, policy or operational thresholds are met. SKILLS - 3+ years' relevant work experience. - Strong understanding of AML, KYC, KYB, CDD and EDD principles. - Ability to review and interpret corporate documents, ownership structures and merchant information. - Strong analytical and investigative skills, with the ability to identify inconsistencies, red flags and material changes in risk profile. - Ability to make structured, evidence-based decisions in line with policy and procedural requirements. - Strong written communication skills for case notes, RFIs, internal escalations and stakeholder updates. - Good stakeholder management and follow-up discipline. - Ability to manage workload effectively across multiple live cases and deadlines. - Strong attention to detail and data accuracy. - Good judgement in identifying when to escalate or seek secondary review. - Ability to work with case management and due diligence tools. - Comfortable using internal platforms and review-supporting tools as required. - Ability to work within controlled processes while remaining adaptable to system and procedural changes. CORE COMPETENCIES - Risk awareness and sound judgement - Analytical thinking - Investigative mindset - Attention to detail - Decision quality - Accountability and ownership - Organisational and time management skills - Clear written and verbal communication - Collaboration and teamwork - Resilience under workload pressure - Process discipline and compliance mindset - Continuous improvement orientation Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Mexico City Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ROLE PURPOSE The Periodic Review Due Diligence Specialist is responsible for conducting AML periodic reviews and AML event driven reviews of merchants and sub merchants to ensure customer information, ownership structures, business activity, transaction profiles and supporting documentation remain accurate, current and compliant with internal standards and applicable regulatory requirements. The role supports Checkout.com http://Checkout.com’s ongoing monitoring framework by assessing whether a merchant’s existing risk rating and due diligence level remain appropriate, and taking the appropriate action through case management, escalation and stakeholder engagement. The role is also expected to embody Checkout.com http://Checkout.com’s Operating Principles in how work is performed: putting the customer first through high-quality review outcomes and clear communication, acting with ownership and urgency, maintaining a high bar for accuracy and evidence, collaborating as one team across stakeholders, and continuously improving review quality, process discipline and operational effectiveness. KEY ROLES AND RESPONSIBILITIES - Conduct end-to-end AML periodic reviews and AML event driven reviews of merchants and sub merchants in line with internal procedures, policy requirements and review timelines. - Review merchant information including ownership structure, business activity, line of business, processing activity, regional exposure and supporting documentation to ensure and confirm that the customer profile remains accurate and complete. - Assess whether the merchant’s risk rating and due diligence level remain appropriate based on current information and review findings. - Complete required review actions within the relevant internal systems and tools, including Salesforce and Fircosoft Compliance Link. - Manage periodic review cases from assignment through closure, ensuring statuses, sub-statuses, notes, evidence and outcomes are accurately maintained. - Raise and manage Requests for Information (RFIs) with merchants, account managers or internal stakeholders where documents or clarifications are required. - Perform enhanced due diligence reviews where required for higher-risk merchants, including analysis of risk triggers, supporting documentation and rationale for final decisions. - Escalate cases appropriately where review findings, risk indicators or policy triggers require secondary review or approval. - Maintain clear, accurate and audit-ready case commentary, review notes and evidencing to support decisions taken. - Immediately escalate unusual or suspicious activity in line with internal reporting obligations. - Support quality, control and continuous improvement initiatives by highlighting process gaps, tool issues, documentation weaknesses and operational inefficiencies and suggesting solutions. - Contribute to consistent decision-making, knowledge sharing and strong operational discipline across the periodic review team. INDIVIDUAL PROFILE The ideal individual is a detail-oriented and risk-aware specialist with strong AML and customer due diligence knowledge, sound judgement, and the ability to manage a high volume of cases while maintaining quality and discipline. They should be comfortable analysing customer information, identifying discrepancies, following structured procedures and documenting decisions. They should also be able to communicate clearly with both internal and external stakeholders, manage competing priorities, and escalate issues promptly where risk, policy or operational thresholds are met. SKILLS - 1-2 years' relevant experience. - Strong understanding of AML, KYC, KYB, CDD and EDD principles. - Ability to review and interpret corporate documents, ownership structures and merchant information. - Strong analytical and investigative skills, with the ability to identify inconsistencies, red flags and material changes in risk profile. - Ability to make structured, evidence-based decisions in line with policy and procedural requirements. - Strong written communication skills for case notes, RFIs, internal escalations and stakeholder updates. - Good stakeholder management and follow-up discipline. - Ability to manage workload effectively across multiple live cases and deadlines. - Strong attention to detail and data accuracy. - Good judgement in identifying when to escalate or seek secondary review. - Ability to work with case management and due diligence tools. - Comfortable using internal platforms and review-supporting tools as required. - Ability to work within controlled processes while remaining adaptable to system and procedural changes. CORE COMPETENCIES - Risk awareness and sound judgement - Analytical thinking - Investigative mindset - Attention to detail - Decision quality - Accountability and ownership - Organisational and time management skills - Clear written and verbal communication - Collaboration and teamwork - Resilience under workload pressure - Process discipline and compliance mindset - Continuous improvement orientation Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Mission: We are seeking a visionary and results-oriented Senior Specialist, Account Management to nurture and maintain long-term relationships with our most strategic Enterprise accounts within the United Kingdom. You will be the business advisor and main point of contact to some of our most important accounts. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition. The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced environment this is the role for you to make a difference. How you’ll make an impact - Grow a portfolio of existing enterprise merchants by identifying expansion opportunities, cross/upselling Checkout’s value add services, performance improvements, and other levers to increase our share of wallet. - Crafting and executing on merchant specific account development plans, outlining clear opportunities for growth and paths to success. - Building high touch, consultative, and nurturing relationships with our merchants through regular and open communications, both face-to-face and virtual. - Delivering expertise, education, and guidance to merchants. Act as their payment consultant as they craft and complete a comprehensive, global payments strategy. - Negotiate win-win pricing structures by growing a thorough overview of a merchant's revenue drivers to deliver the best, sustainable outcomes for both merchant and Checkout. - Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce, Clari, and other CRM tools. - Understanding the intricacies of our products, services and partner networks thoroughly to leverage this against our merchants’ growing needs. - Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience and bring the voice of the customer to our internal stakeholders. - Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights. - Drive a culture of cross-team learning through active knowledge sharing whilst contributing to improving ways of working, impacting not just ‘what’ we do but ‘how’ we do it. Qualifications - Experience: 3+ years’ commercial experience in a B2B Account Management or Relationship Management role in the FinTech and/or Payments industry. - Commercial Acumen: Proven track record of driving and exceeding revenue targets and managing strategic account portfolios. Experience in negotiating and pricing strategy deals specific to the UK market. - Payments Knowledge: Good knowledge of today’s major e-commerce and payments, technologies, players and major future trends. - Customer Obsession: Customer driven and able to establish a robust relationship with assigned customer base. - Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote-Jakarta Workplace: Remote LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION: We are looking for a Customer Success Manager II to join our Indonesia team and help enterprise customers achieve measurable business value through automation, AI, and agentic transformation. You will be the primary post-sales relationship owner for a portfolio of strategic and enterprise customers. You will help customers move from traditional automation to intelligent, AI-powered, and agentic ways of working. You will work closely with customer executives, automation leaders, IT teams, business stakeholders, partners, Sales, Professional Services, Support, Product, and Technical Account Managers to drive adoption, value realization, retention, and growth. The ideal candidate is commercially minded, outcome-oriented, and comfortable navigating complex customer environments. You should be able to build trusted executive relationships, translate emerging AI and automation capabilities into business outcomes, and proactively manage customer risks. THIS IS WHAT YOU'LL DO AT UIPATH: - Own the customer success lifecycle from Sales handover through onboarding, implementation, adoption, value realization, renewal, and expansion. - Develop and maintain joint success plans aligned to customer priorities, business outcomes, automation strategy, and AI transformation goals. - Act as a trusted advisor to customer executives, business leaders, IT stakeholders, and Automation Centres of Excellence. - Help customers identify and prioritize opportunities for automation, AI, agents, orchestration, process intelligence, and intelligent document processing. - Guide customers as they evolve from task-based automation to connected, intelligent, and agentic business processes. - Lead customer governance forums, executive business reviews, value reviews, and transformation planning sessions. - Drive platform adoption, usage growth, enablement, and engagement across customer teams. - Establish measurable success criteria, value targets, milestones, and 30/60/90-day adoption plans. - Help customers define, communicate, and realize the value of automation and AI, including productivity gains, cost savings, improved customer experience, risk reduction, and operational resilience. - Identify customer risks early, maintain account health plans, and coordinate recovery actions for at-risk customers. - Partner with Sales on renewal strategy, commercial planning, expansion opportunities, and accurate forecasting. - Identify opportunities to expand the use of UiPath capabilities across business functions, including automation, agentic AI, testing, process mining, and orchestration. - Coordinate cross-functional teams across Support, Professional Services, Product, Partners, Sales, and Technical Account Management. - Maintain accurate customer information, success plans, risks, activities, and forecasts in relevant systems. - Act as the voice of the customer by sharing feedback, market insights, AI use cases, and product needs internally. THIS IS WHAT YOU'LL BRING TO THE TEAM - 6-8 years of experience in Customer Success, Account Management, Consulting, Professional Services, Solution Delivery, or a related customer-facing role. - Experience managing enterprise or strategic customers in a technology, SaaS, cloud, automation, AI, or business transformation environment. - Demonstrated ability to build relationships with senior business and technology stakeholders. - Experience driving adoption, business outcomes, renewals, customer retention, and expansion. - Strong commercial awareness and the ability to understand customer value, business cases, and renewal risk. - Excellent stakeholder management, communication, presentation, facilitation, and influencing skills. - Strong project and program management capabilities. - Ability to translate complex technology concepts into clear business outcomes. - Ability to work effectively across multiple internal teams and customer stakeholders. - Experience with executive business reviews, success planning, value reporting, and account governance. - Fluency in English and Bahasa Indonesia. - Ability to travel within Indonesia and, where required, across the broader region. NICE TO HAVE: - Experience with agentic AI, generative AI, intelligent automation, process orchestration, process mining, software testing, or digital transformation. - Experience helping customers establish or mature an Automation Centre of Excellence. - Understanding of how AI agents, business applications, APIs, workflows, and automation work together in an enterprise environment. - Experience identifying and shaping AI or automation use cases from discovery through production and scale. - Experience working with complex enterprise platforms such as ServiceNow, Salesforce, SAP, Microsoft, or similar ecosystems. - Experience managing customers across multiple business units, countries, partners, or transformation programs. - Understanding of cloud platforms, enterprise architecture, integrations, data, security, and governance. - Familiarity with CRM and customer-success platforms such as Salesforce, Clari, Gainsight, or similar tools. - UiPath certifications or experience with UiPath Automation Cloud, Automation Suite, Orchestrator, Studio, Maestro, Autopilot, IXP, or related capabilities. - Experience working in a consultative, value-led, or executive advisory capacity. WHY JOIN US? - Work with some of the largest and most innovative organizations in Indonesia. - Help customers shape the future of work through automation, AI, and agentic transformation. - Collaborate with a highly skilled, inclusive, and globally connected team. - Develop your career in one of the fastest-growing areas of enterprise technology. - Make a visible impact on customer transformation and business growth. - UiPath is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: Melbourne, Victoria, Australia At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. At Brandwatch, our Sales Development team is at the forefront of generating business opportunities. As a Sales Development Representative (SDR), you’ll play a crucial role in building our pipeline. Your mission will be to research and engage with potential accounts, aiming to schedule meetings that convert into qualified sales opportunities. What you will do: Be the face of Brandwatch, you are the first point of contact to engage our potential customers; Stay up to date on industry news and understand the social media landscape; Become an expert on our brand, business, and SaaS product; Work closely with the Account Executive team to build a sales pipeline and drive revenue through new business opportunities How you will do it: Generate leads and build relationships by nurturing warm prospects and finding new potential customers, using Salesloft, Salesforce, LinkedIn, Cognism, Gong and other platforms; Make an average of 100 outbound activities to prospects daily, with the goal of scheduling platform walk-throughs and starting the sales process; Manage and maintain a pipeline of interested prospects and engage sales executives for next step; Engage in training and development programs. What you will have: A background in sales (sales and/or BDR and SaaS experience preferred)/ recruitment or just a passion to develop your career in sales; Excellent written and spoken English skills; Motivation and determination to succeed paired with positive mindset that allow you (over)reach your targets; Ability to execute and take responsibility; Coachability and self-awareness; Team player attitude because we believe the teamwork makes the dreamwork; Ability to thrive in a quota driven environment with short and dynamic sales cycles. What we offer: Clearly defined career path- We offer a transparent growth plan with the potential to advance to an Account Executive role or explore different career paths within the company. This could include opportunities in leadership, account management, or customer success; Buddy setup to help you onboard and beyond; A competitive compensation package featuring a solid base salary and an uncapped commission model designed to drive and reward your success; A place in a high performing sales team at a growth-driven company; An open, informal, diverse and multinational working environment; 25 days of PTO per year to promote a healthy work-life balance, plus 1 Wellness Day per quarter on top of your holiday allowance; Full Headspace subscription and 24/7 Employee Assistance program; Hybrid working model- 3 days in the office (Tuesday, Wednesday & Friday). Located on Flinders Street directly across the road from the train station in a vibrant location. When you’re in the office, you can enjoy a wide variety of soft drinks and snacks as well as participate in the highly regarded table tennis tournaments. Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne , Brandwatch , and PR Newswire , enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com . Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties. Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Location: New York City, NY Workplace: Hybrid About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. ABOUT THE ROLE: As a Field Account Development Executive at Teleport, you will own engagement with the accounts that matter most to our business in your metro. Teleport unifies identity across humans, machines, workloads, and AI agents — replacing fragmented, credential-based access with a hardware-rooted, cryptographic identity layer that scales zero trust across cloud and on-prem environments. You'll work closely with Field Marketing, Partner, Demand Gen, and the Account Executives who carry your accounts to build presence and pipeline in a single city, pairing multi-channel outbound with a heavy in-person motion across meetups, conferences, partner activations, and Teleport-hosted events. Instead of a sequence and a dial target, you'll be given a fixed book, a territory budget, an events calendar, a warm-path map, and the latitude to decide how all of it gets used. This role is ideal for a self-directed relationship builder who wants to become a field seller — someone who treats a city as a territory to be earned rather than a list to be worked. Expect to be in the field regularly, typically a couple of evenings a week and more during conference weeks. Reaching people has never been easier; earning their trust has never been harder. That harder part is the job, and it happens face to face. WHAT YOU'LL DO: - Own and quarterback the development of a fixed book of named enterprise and mid-market accounts in your metro, in partnership with the AEs who carry them - Build and defend a point of view on each account: who the buying committee is, what they care about, where the entry point is, and what the next three touches should be - Show up. Attend and work the meetups, happy hours, conferences, partner events, and Teleport-hosted events in your territory. Become a known face in your city's infrastructure and security community - Create reasons to engage that aren't a meeting request — event invitations, gifting, relevant third-party content, community connections, local activations - Map warm paths into your accounts using our customer, alumni, and employee networks, and drive the referral ask to completion, including directing the AE on when and how to make it - Run multi-channel outbound (phone, email, LinkedIn) against the buying committee, with real personalization rather than volume - Work with Field Marketing on which events are worth sponsoring in your metro, and with our Partner team on co-marketing opportunities that reach your 50 - Convert in-person contact into structured next steps: AE meetings, executive conversations, technical deep dives - Log every touch in Salesforce and Outreach so account progression is visible and creditable - Present a monthly account review: what you've done across the 50, what worked, what you're doing next, and where you need air support - Use our intent, buying-committee, and enrichment tooling — including AI-assisted research and account planning — to decide where to spend your week WHAT WE'RE LOOKING FOR: - Based in your metro. You live in New York City and can be in the field on short notice. This role is not remote-anywhere - Experienced: 3+ years in a role where you built relationships and pipeline in a defined territory. That could be account development against enterprise or mid-market named accounts, field or event marketing, community or developer relations, partner development, or field sales. What matters is that you've worked named accounts rather than lists, and that you've done it with real people in real rooms - A field animal: You would rather be at a happy hour with forty engineers than on your ninth call of the morning. You are comfortable walking into a room where you know nobody and leaving with three conversations worth following up - Self-directed: You are given a goal and a budget, not a playbook. You decide what to build. You bring ideas rather than waiting for a program - Technically curious: You can hold a credible conversation with platform, infrastructure, and security engineers about the problems they have. You don't need to be an engineer; you do need to be genuinely interested - Relationship-first: You measure your work in trust built, not touches logged — while still logging the touches - Tool-fluent: You are fast with modern GTM tooling and AI assistants, and you'd rather build your own leverage than file a request - Ambitious: You want to be a field seller. This role is the on-ramp Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: Des Moines, Iowa, United States About the Role iCapital is looking to hire an Analyst Configuration Developer who is responsible for implementing and maintaining business rules within FireLight®, Hexure’s (now part of iCapital) proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed “In-Good-Order” with accuracy, completeness, and compliance. This individual will collaborate closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs. Responsibilities Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications. Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings. Ensure applications meet standards across completeness, compliance, and business requirements. Participate across the SDLC including requirements understanding, configuration, testing, and deployment support. Perform unit and integration testing to validate accuracy and quality of configured business rules. Support customer deployments, ensuring timely and accurate implementation of configurations. Monitor and resolve issues via ticketing systems (Jira), ensuring timely turnaround and minimal client disruption. Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets. Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance. Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework. Ensure adherence to coding best practices including simplicity, modularity, and reusability. Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery. Participate in team meetings, providing clear updates on progress, risks, and dependencies. Qualifications 1–3 years of experience in a technical or configuration-focused role Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment Familiar with FireLight® platform components and configuration concepts (or ability to ramp quickly) Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat Exposure to integrations with third-party platforms (i.e. Salesforce, Redtail, Yellow Pages) is a plus Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements) Strong problem-solving skills with attention to detail and accuracy Able to manage multiple tasks and priorities in a fast-paced environment Effective written and verbal communication skills with the ability to collaborate across teams Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools Able to work independently with minimal supervision while contributing effectively as part of a team Benefits The base salary range for this role is $65,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Des Moines, IA area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Program Manager to serve as the operational backbone of our pricing and monetization strategy in addition to supporting strategic initiatives, as needed. Sitting within Product Program Management and partnering closely with Analytics, Product, Sales, Product Marketing, RevOps, Finance, and Engineering, you'll own the cross-functional execution that turns pricing strategy into well-governed, shipped programs. You'll coordinate launches end to end, track commitments, resolve escalations, and expand the playbook that makes growth at Fivetran repeatable and scalable. This is a high-visibility role for someone who thrives at the intersection of program management, GTM, and product strategy.  You will be driving some of the most impactful business outcomes. This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Google Workspace(sheets)/Excel, Jira, Looker/Sigma/Hex, Notion, Salesforce and Slack. What You’ll Do • Define and own the operating model and standards for pricing program management — the governance frameworks, templates, and decision rights adopted across Growth & Monetization. • Serve as a trusted advisor to Product and Sales leadership on pricing strategy, influencing roadmap and go-to-market decisions and representing pricing in executive forums. • Lead the most complex, high-stakes, cross-org pricing initiatives end to end — navigating ambiguity, aligning competing stakeholders, and setting precedent for how future pricing programs are run • Track executive pricing deliverables and commitments end to end, including commitments made to the CEO. • Coordinate timelines, dependencies, and launch readiness with the ePMO. • Partner with Product Marketing and RevOps on enablement plans and rollout execution. • Manage pricing-related sales escalations and the cross-functional coordination required to resolve them. • Lead pricing analyses and business requests, turning data into recommendations that inform pricing decisions. • Report on pricing outcomes — such as closed-lost-due-to-pricing and overall pricing impact — and translate results into forward-looking recommendations. Skills We’re Looking For • Proven experience in program management or product operations, ideally supporting pricing, monetization, or GTM initiative in B2B SaaS and with consumption based pricing. • A track record of driving cross-functional execution across Product, Sales, Marketing, and Engineering. • Excellent stakeholder management and executive communication, including tracking and reporting on commitments to senior leadership. • Strong analytical skills, with the ability to interpret pricing and revenue data and translate it into clear insights and recommendations. • Experience establishing operating rhythms, governance processes, and repeatable playbooks. • Familiarity with GTM and RevOps tooling and processes (e.g., Salesforce, CPQ, and BI tools such as Looker). • Highly organized and self-directed, able to manage multiple concurrent programs in a fast-paced environment. Bonus Skills​ -Experience in data processing (ETL, ELT) and/or cloud-based platforms -PMP Certified #LI-HYBRID The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $158,284 — $197,855 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Brazil Alvys is building modern infrastructure for the logistics industry. Our cloud-based TMS (Transportation Management System) powers freight operations with intuitive workflows, real-time visibility, and deep automation—helping carriers and brokers scale faster and operate smarter. We’re a fast-growing startup backed by top investors and are passionate about solving real-world problems for an essential industry.  We’re looking for a highly skilled and hands-on Accounting Manager. In this high-impact role, you’ll be responsible for establishing scalable processes, ensuring the accuracy and integrity of our financial data, and enabling operational excellence as we grow. Role overview Alvys builds the transportation management platform that carriers and brokers use to run their businesses. As we scale, we’re building a finance function that is rigorous, hands-on and increasingly automated. We’re hiring an Accounting Manager to take ownership of the accounting engine behind that growth and work closely with the Head of Finance as the senior accounting lead on the team. You’ll own the full accounting cycle — month-end close, general ledger, revenue, AP, payroll, tax and audit readiness — with responsibility for producing a clean, accurate and defensible set of books. This is a hands-on role for someone who understands the ledger deeply enough to explain what changed, why it changed and what needs attention. You’ll run the close end to end, review the work prepared by the team, own the areas that require judgment, and step into the details when needed. You’ll also help develop the team, strengthen our processes and continue building the automation layer behind the finance function. Key responsibilities Month-end close and general ledger Own the close calendar end to end — task assignment, deadlines, review, and the close results package delivered to the Head of Finance. Review and post the journal entries prepared by the team, and prepare the entries that carry judgment — commission and bonus accruals, payroll true-ups, and period-end reclasses. Perform detailed balance sheet reconciliations covering cash, AR, deferred revenue, prepaids and accruals. Run flux analysis (MoM, YoY) across the P&L and balance sheet, and write variance commentary that explains the movement. Maintain the chart of accounts and product master lists, and keep reporting mappings current. Revenue reporting and billing oversight Review and approve the monthly revenue close prepared by the billing analyst — the reconciliation of subscription and non-subscription revenue across Stripe, Salesforce and QuickBooks Online, and the entries that come out of it. Own revenue recognition policy under ASC 606 and make the judgment calls: usage overages, multi-element contracts, contract modifications, concessions and early terminations. Own annual recurring revenue reporting (ARR and CARR) — the monthly build, the roll-forward of new, expansion, contraction and churn, and the tie-out of that roll-forward back to booked revenue in the general ledger. Connect recurring revenue reporting to Salesforce pipeline and contract reporting, reconciling bookings, billings and recognized revenue with the billing analyst. Oversee invoicing, collections and the dunning cycle. Approve concessions, credit memos and refunds, and review the deferred revenue schedule against the billing system. Accounts payable, expenses and payroll Oversee vendor bills, payment runs and employee reimbursements in Ramp, in partnership with People Operations. Partner with People Operations on domestic and international payroll — review the runs, journalize them, and reconcile the clearing and benefits-payable accounts. Review commission calculations and book the corresponding accruals and true-ups. Financial reporting and expense forecasting Update the monthly expense forecast off closed actuals — run rate by department and GL account, vendor and contract commitments, headcount and compensation roll-forward. Maintain the amortization and accrual schedules that drive forward-looking operating expense, and carry the changes into the forecast as they’re booked. Explain spend variance against budget at the account and department level, and keep the supporting detail current for leadership reporting. Tax, compliance and audit Coordinate with our external advisors on federal, state and franchise tax filings. Own sales tax, 1099 and entity registration compliance. Run audit readiness and execution: PBC lists, supporting schedules, and auditor questions. Team and process Manage and develop a small analyst team covering AP and expense operations, and billing and AR. Serve as backup across the team’s work, and as the Head of Finance’s delegate on accounting matters. Own the accounting SOP library, the close checklist and the task repository, and keep all three current. Find manual and inefficient processes and eliminate them as we target an “autonomous close.” Our close, billing and reconciliation processes already run on a growing set of automations, and this role is expected to extend them. Minimum qualifications Experience 6+ years of progressive accounting experience, including ownership of a full close cycle and hands-on balance sheet reconciliation. Solid full general ledger background — you’ve prepared and reviewed entries across payroll, accruals and revenue, can defend a balance, and understand how accounting activity flows through the income statement, balance sheet and cash flow statement. Revenue recognition experience under ASC 606 in a subscription business. Experience managing, reviewing and developing other accountants. Systems QuickBooks Online — required. Daily hands-on experience: chart of accounts, journal entries, bank reconciliation, reporting. Stripe — required. Subscriptions, invoices, credit memos, disputes, payouts, and reconciling subscription billing activity into the general ledger. Advanced Google Sheets. Pivots, lookups, nested logic, data validation. Salesforce is a significant plus. AI fluency and automation — required Demonstrated, current use of AI in your accounting work. Be ready to tell us what you’ve automated, what it replaced, and how much time it gave back. Comfort writing prompts, iterating on output, and knowing when not to trust it. Everything AI produces is reviewed before it touches the ledger. Our finance function runs on a library of custom AI workflows built in-house. You’ll use them daily and be expected to build on them. Preferred CPA or active CPA candidate — someone committed to a career in accounting and finance. SaaS or technology industry experience. Prior exposure to a modern expense, HRIS or close-management platform. Personal attributes Hands-on by instinct. You review the work, and you prepare it yourself when the cycle calls for it — working a reconciliation, chasing a variance or covering a teammate’s queue during close week. Comfortable operating on a small team where the person who owns the number also understands and builds the schedule behind it. Growth mindset. This role is deliberately scoped to expand, and we’re looking for someone who wants that. Clear written communication. A large share of this job is explaining a variance or accounting issue to someone who does not work in finance. Why Alvys Ownership. You’ll run the close and monthly financial reporting, with direct review from and partnership with the Head of Finance. Modern stack. A cloud-native finance stack — QuickBooks Online, Stripe and Salesforce at the core — with an AI tooling layer we build ourselves. Proximity to decisions. You’ll work directly with leadership and have real influence on how the accounting function is built as the company scales. Growth. This role is designed to expand in scope, with a path toward Controller as the business and finance organization mature. Collaborative culture. Mission-driven people building the future of logistics technology, grounded in trust and transparency. Alvys — Join our Team If this sounds like your next challenge, we’d like to hear from you. Equal Employment Opportunity Alvys is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the best of everyone. If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs. For information about Alvys's privacy practices, see our Privacy Policy .

Location: Lima, Peru Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. About the Role Aleph is seeking a strategic, high-energy Client Partner to represent Spotify in Peru. We are not just looking for a sales professional; we are looking for a true music and culture enthusiast who understands how music, podcasts, and digital audio shape the way people feel, think, and buy. In this role, you will be the bridge between Spotify’s world-class advertising platform and the Peruvian advertising ecosystem. You will drive revenue by showing brands how to authentically connect with millions of engaged listeners: people who choose to be there. We are also entering a new era of sales, one where individual productivity is amplified by AI in ways that were unthinkable two years ago. A great salesperson with the right mindset and tools will do the work of three. That is the profile we are building. What You Will Do Revenue Growth: Own and be accountable for quarterly and yearly revenue goals, pipeline management, and growth targets for the Peruvian market. Agency Relationships: Develop and maintain excellent relationships with key media agencies (agencias de medios), positioning Spotify as an invaluable strategic partner, not just a vendor. Multi-Stakeholder Selling: Work across agency departments (buying, strategy, comms planning, audio, digital, branded content, and innovation) to build holistic solutions. Consultative Selling: Understand clients’ business objectives and challenges deeply. Respond with tailored advertising solutions that genuinely move their business forward. Cultural Storytelling: Create persuasive narratives that translate Spotify’s audience data and audio formats into compelling business growth stories. Make clients feel the platform, not just see the numbers. Portfolio Selling: Sell the full Spotify ecosystem (audio, video, display, branded experiences, and programmatic) with fluency and confidence. AI-Augmented Workflow: Use AI tools to prepare client briefs, analyze pipeline signals, identify growth opportunities, and arrive at every client interaction more prepared than anyone else in the room. Campaign Excellence: Partner with internal teams to ensure flawless execution, delivering a top-tier service experience that keeps clients coming back. Industry Presence: Represent Spotify and Aleph at key industry events in Peru, building our profile and driving cultural relevance in the local market. What We Are Looking For 🎯  Genuine Tech Curiosity: When a new tool appears, you adopt it, test it, and integrate it into your workflow. You don't just tolerate it 📊  Analytical Thinking: You read data, interpret pipeline signals, and make decisions based on evidence — not just gut feeling. 🤝  Orchestration Ability: AI does the research, prepares the briefs, suggests next steps. You decide, personalize, and build the relationship. ⚡  Real Adaptability: The process will keep changing. You don't just accept change — you anticipate it and move first. Who you are Required 4+ years of experience in advertising sales, business development, or client-facing roles within the digital media industry. Deep understanding of the digital advertising ecosystem: audio, display, video, and programmatic. Proven track record of managing client relationships, driving revenue growth, and exceeding sales targets in the Argentine or LATAM market. Strong agency and brand relationships across the peruviann digital advertising community. Comfort with data: you build reports, interpret dashboards, and translate performance into client-facing insights (Salesforce, Google Slides/Sheets). Genuine curiosity about AI tools — and evidence you have already started integrating them into your daily workflow. Exceptional storytelling and presentation skills; you can hold a room at C-suite level. Full professional proficiency in Spanish and English. Preferred Experience with self-serve advertising platforms or programmatic auction dynamics. Hands-on experience with AI-assisted sales tools: CRM automation, brief generators, prospecting platforms. Passion for music, audio culture, or the creator economy: you don’t just sell Spotify, you get it. The Profile We’re Building Genuine Tech Curiosity: When a new tool appears, you adopt it, test it, and integrate it into your workflow. You don’t just tolerate it. Analytical Thinking: You read data, interpret pipeline signals, and make decisions based on evidence, not just gut feeling. Orchestration Ability: AI does the research, prepares the briefs, and suggests next steps. You decide, personalize, and build the relationship. Real Adaptability: The process will keep changing. You don’t just accept change; you anticipate it and move first. Why Join Aleph Impact: Represent Spotify, which reaches over 600 million users globally with a deeply engaged audience across Latin America, and own its growth in Peru. Growth: You’ll have the tools, the backing, and the mandate to build something meaningful, and Aleph gives its internal talent room to learn and grow together. Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first. Market context: Work at the intersection of one of the world’s most iconic brands and one of the most dynamic ad markets in the region. If you’re excited about where AI is taking sales, you’re going to like it here. Flexibility: A hybrid setup (2 days per week in the Lima office) that balances collaboration and focus time. We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Location: Manila Workplace: remote About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of  users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.   We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.  At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment. And now, we are looking for a Sales Development Representative who is prepared to contribute to the next chapter of our company's growth. The person will join our Philippines-based sales team and take on the responsibility of generating pipeline for SignNow, pdfFiller, and airSlate Sales. As Sales Development Representative, you will build the top of our sales funnel across mid-market and enterprise accounts, working hand in hand with Account Executives in the Philippines and the US, with a path to Account Executive within 12–18 months for top performers. What you'll be working on: Prospect into mid-market and enterprise accounts via email, phone, and social channels Qualify inbound leads and action them within a 24-hour SLA Run discovery calls to confirm fit — integration needs, industry pain points, and timing Book sales-accepted meetings and hand them to Account Executives with detailed notes Partner with Marketing on feedback about lead quality, campaigns, and messaging Maintain accurate records in Salesforce and Outreach Help shape the outbound motion as our go-to-market function moves fully in-house Work accounts across regulated industries — healthcare, finance, legal, and education What we expect from you: Bachelor's degree 2+ years of relevant and transferable experience in sales development, business development, or a similar client-facing role Hands-on experience with Salesforce as the CRM of record Working knowledge of Outreach or a comparable sequencing platform Experience using ZoomInfo and LinkedIn Sales Navigator for prospect research and social selling Demonstrated research skills and sound business judgment Professional-level English, written and verbal Availability to work US business hours What we offer   Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.   Competitive compensation - We offer salaries that reflect local market conditions and experience, and a performance-based bonus system.   Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.   Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.   Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.   Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.   Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.       It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.   Read our Recruitment Privacy Notice to Learn how we process your personal information.