Вакансии

Location: Germany The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: South Africa; Pakistan; Philippines; India About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Job Summary We are seeking a commercially minded Performance Ads Manager to drive high-quality lead generation and growth for our clients. In this role, you’ll be directly responsible for the performance of client open-day campaigns, with a focus on filling events while maintaining efficient acquisition costs. You won’t simply be managing campaigns — you’ll take ownership of performance across the funnel, from creative strategy and paid acquisition through to landing page conversion and lead-to-booking rates. You’ll continuously analyze local competition, test new creative approaches, identify opportunities for improvement, and use performance data to make informed decisions. This is a great opportunity for a proactive performance marketer who enjoys taking ownership and wants to have a visible impact within a small, collaborative team. Key Responsibilities Manage, optimize, and scale paid social campaigns to consistently generate enough qualified leads to fill client open days. Maintain CPL (Cost Per Lead) within agreed target ranges while protecting lead quality. Monitor and improve lead-to-booking rates through ongoing funnel analysis and optimization. Conduct regular competitor and market research to help clients remain competitive within their local markets. Develop, brief, and test new creative concepts in collaboration with content creators. Continuously optimize and A/B test landing pages to improve conversion rates. Analyze campaign performance and identify opportunities to improve acquisition efficiency and overall results. Produce detailed monthly reports highlighting performance, meaningful optimizations, tests, and strategic changes. Use AnyTrack and server-side tracking to maintain accurate campaign data and attribution. Proactively identify performance issues and implement solutions rather than waiting for direction. Requirements High levels of professional ownership, clear communication, and accountability, with the ability to learn from mistakes and adapt quickly. Proven experience developing paid advertising creative strategies and directing content creators to produce high-performing assets. Previous experience working within an agency environment and the ability to thrive in a small, collaborative team. Strong technical knowledge of paid media platforms, campaign optimization, and performance marketing fundamentals. A proven track record of working toward specific lead generation, CPL, conversion, or booking targets. Strong analytical skills and the ability to turn campaign and funnel data into actionable decisions. Ability to work standard UK business hours. Broader digital marketing knowledge and the versatility to support a small, agile team across different marketing functions when required. Experience using GoHighLevel is a must have. Experience using Basecamp or similar project management tools. Experience using AI tools effectively and building automations that improve marketing performance or operational efficiency. Comfortable working with tracking and attribution tools such as AnyTrack, including an understanding of server-side tracking. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Barcelona, Spain RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. As an Account Manager you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market. This is a remote position open to candidates based in Catalonia, Spain. What You’ll Do: Expand and consolidate presence in the assigned territory; Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance; Collaborate with the sales team to identify and grow opportunities within the territory; Follow-up with existing and new partners in order to provide system training; Position the brand within the travel trade through ongoing product presentations and networking events; Address incident issues, ensuring partners support; Payments control: oversee and ensure accuracy in transaction processing; Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events; Provide market & competitive environment analysis; Provide regular comprehensive reporting through CRM and internal systems; Maximize and develop API deals with the potential and existing partners. Requirements Must have: Relevant Experience . Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry; Market Knowledge . In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs); Competence in API technology deals is a plus. CRM knowledge. Language knowledge. Fluent in Catalan & Spanish. Intermediate English; other languages are advantageous; Travel Requirements . Up to 50% of travel time may be required; Must have a car/motorbike and valid driver's license. Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers; Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team-player; International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Georgia; Montenegro; Vietnam; Thailand We are looking for a Technical Support Specialist ! Key responsibilities 1. Investigate technical requests from internal users related to hotel and room availability. Key metric: Valid CSAT. 2. Handle alerts related to drops in availability: analyze issues, develop and test hypotheses, and monitor progress toward restoring availability metrics. Key metric: Hotel and room availability rates by brand, partner, and supplier. 3. Reduce the workload of Development and QA teams by continuously deepening technical and functional expertise.Key metric: Percentage and quality of escalations. 4. Contribute to building and optimizing internal processes and improving the product. This includes regular meetings with the Product team, managing projects, creating and maintaining documentation, developing AI-powered automations, and other process improvement initiatives. Requirements 1. Experience in technical support, integrations, or IT operations. 2. Autonomy and proactivity are key requirements for this role. There is no constant micromanagement within the team. The specialist is expected to plan their work independently, set priorities, respond to changing circumstances, and proactively initiate necessary actions. 3. Ability to independently investigate technical issues by collecting data, formulating and testing hypotheses, identifying root causes, or isolating the source of a problem. 4. Experience working with logs, monitoring tools, and metrics. Experience with Grafana is a plus. 5. Understanding of HTTP/API concepts, response codes, requests and responses, and the ability to read and interpret JSON/XML. 6. Basic SQL skills for independently querying and validating data. 7. Ability to escalate issues to Development effectively by clearly documenting symptoms, business impact, troubleshooting steps, and collected evidence. 8. Strong communication skills, including the ability to facilitate calls with developers, internal users, suppliers, and stakeholders, adapting explanations to the audience. 9. Conversational English at B2 level or equivalent practical proficiency for work-related calls and written communication. 10. Ability to document solutions and contribute to continuous process improvement. Preferred skills Experience in travel or e-commerce, external integrations support, automation, and the use of AI tools would be a great plus. Benefits Opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: emergingtravel.com/career/hr-policy

Location: Kraków, Poland; Warsaw, Poland [EN] We're looking for a Associate Technical Director with a strong technical background and production expertise to lead the development of multiple mobile projects for one of our partners. In this role, you will be the key stakeholder for technical execution, collaborating with internal teams and external partners to ensure high-quality standards and production efficiency. You will act as an independent auditor, consultant, and technology owner, reporting directly to the Head of Engineering. This position is an excellent opportunity for a Technical Lead or Project Lead to step into a Director-level role within a well-established environment. [PL] Poszukujemy osoby na stanowisko Zastępcy Dyrektora Technicznego (Associate Technical Director) z silnym zapleczem technicznym i doświadczeniem produkcyjnym, która pokieruje rozwojem wielu projektów mobilnych dla jednego z naszych partnerów. W tej roli będziesz kluczową osobą decyzyjną (key stakeholder) w zakresie realizacji technicznej, współpracując z zespołami wewnętrznymi oraz partnerami zewnętrznymi w celu zapewnienia najwyższych standardów jakości i efektywności produkcji. Będziesz działać jako niezależny audytor, konsultant oraz właściciel technologii (technology owner), raportując bezpośrednio do Head of Engineering. To stanowisko to doskonała okazja dla obecnych Technical Lead'ów lub Project Lead'ów na awans oraz przejście na poziom dyrektorski (Director-level) w stabilnym, dobrze ugruntowanym środowisku. [EN] Responsibilities: Direct technical aspects of development and production, oversee quality management. Promote best practices, technical standards, and the adoption of relevant tools. Identify technical risks early and provide proactive solutions. Define and drive the strategy for core project technology (shared engine, tools, and build system). Mentor Leads and guide Senior Engineers on technology choices, architecture, and design decisions. Make hiring decisions for Senior and Lead candidates. Contribute to the assessment of new project opportunities and bid proposals. Provide necessary support for project kickoffs, including advising on team composition. Initiate knowledge-sharing sessions for software engineers across the department. Represent and promote the Company during customer calls, on-site visits, and industry events. [PL] Obowiązki: Kierowanie rozwojem technicznym i produkcyjnym gier oraz nadzór nad zarządzaniem jakością. Promowanie najlepszych praktyk, standardów technicznych oraz wdrażania odpowiednich narzędzi. Wczesne identyfikowanie ryzyk technicznych i dostarczanie proaktywnych rozwiązań. Definiowanie i realizacja strategii w zakresie kluczowych technologii projektowych (wspólny silnik, narzędzia i systemy budowania wersji/build system). Mentoring Leadów oraz wspieranie Senior Engineerów w podejmowaniu decyzji technologicznych, architektonicznych i projektowych. Podejmowanie decyzji rekrutacyjnych w odniesieniu do kandydatów na stanowiska Senior i Lead. Udział w ocenie nowych możliwości projektowych oraz przygotowywaniu ofert przetargowych (bid proposals). Zapewnianie niezbędnego wsparcia przy startach projektów (kickoffs), w tym doradztwo w kwestii doboru składu zespołu. Inicjowanie sesji wymiany wiedzy (knowledge-sharing) dla inżynierów oprogramowania w całym dziale. Reprezentowanie i promowanie firmy podczas rozmów z klientami, wizyt na miejscu (on-site) oraz wydarzeń branżowych. Requirements [EN] 7+ years of professional software development experience. 2+ years of experience leading an entire game development team of 8+ software engineers. Professional development experience in C++. Proven experience with mobile development, publishing, and platform limitations (hardware, software, and dependencies). Significant development experience in the following domains: UI, Gameplay, Engine). Significant experience fixing low-level issues (memory, multi-threading, obscure crashes). Experience with task planning, estimation, and tracking. Experience mentoring or hiring Senior engineers. Familiarity with Art and Production workflows within game development. Strong organizational and communication skills. Professional fluency in English (spoken and written). Passion for gaming. Would be a plus: Development experience in AAA games. Professional experience with Unreal Engine. Proficiency in Python, C#, Java, or TypeScript. Strong skills in performance and memory optimization. Experience with back-end development. Experience setting up CI/CD tools (e.g., TeamCity, Jenkins). Experience managing VCS branch structure, preferably in Perforce. Experience with Console development and certification (PlayStation, Xbox, Nintendo Switch). Experience working within globally distributed teams. Experience working with external outsourcing partners. Live Service game ownership experience. Product owner mindset. Deep understanding of management methodologies (Scrum, Waterfall). [PL] Wymagania: Ponad 7 lat profesjonalnego doświadczenia w tworzeniu oprogramowania. Ponad 2 lata doświadczenia w zarządzaniu całym zespołem deweloperskim (8+ programistów). Profesjonalne doświadczenie w programowaniu w C++. Udokumentowane doświadczenie w tworzeniu, wydawaniu i wydawaniu gier mobilnych oraz znajomość ograniczeń platformowych (sprzęt, oprogramowanie i zależności). Znaczące doświadczenie programistyczne w obszarach: UI, Gameplay, Engine (silnik gry). Znaczące doświadczenie w rozwiązywaniu problemów niskopoziomowych (pamięć, wielowątkowość, nietypowe awarie/crashe). Doświadczenie w planowaniu, szacowaniu (estymacji) i śledzeniu postępu zadań. Doświadczenie w mentoringu oraz rekrutacji starszych programistów (Senior Engineers). Znajomość procesów roboczych (workflows) w obszarach grafiki (Art) i produkcji gier. Bardzo dobre umiejętności organizacyjne i komunikacyjne. Biegła znajomość języka angielskiego w mowie i pismie. Pasja do gier wideo. Mile widziane: Doświadczenie w tworzeniu gier klasy AAA. Profesjonalne doświadczenie w pracy z Unreal Engine. Biegła znajomość Python, C#, Java lub TypeScript. Zaawansowane umiejętności w zakresie optymalizacji wydajności i wykorzystania pamięci. Doświadczenie w tworzeniu rozwiązań backendowych. Doświadczenie w konfiguracji narzędzi CI/CD (np. TeamCity, Jenkins). Doświadczenie w zarządzaniu strukturą gałęzi w systemach kontroli wersji (VCS), preferowanie Perforce. Doświadczenie w tworzeniu gier na konsole oraz znajomość procesu certyfikacji (PlayStation, Xbox, Nintendo Switch). Doświadczenie w pracy w zespołach rozproszonych globalnie. Doświadczenie we współpracy z zewnętrznymi partnerami outsourcingowymi. Doświadczenie w zarządzaniu cyklem życia gier typu Live Service. Nastawienie typu Product Owner . Głębokie rozumienie metodologii zarządzania projektami (Scrum, Waterfall). Benefits [EN] Cooperating with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events [PL] Kooperacja w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych

Location: Yerevan, Armenia We're looking for a Associate Technical Director with a strong technical background and production expertise to lead the development of multiple mobile projects for one of our partners. In this role, you will be the key stakeholder for technical execution, collaborating with internal teams and external partners to ensure high-quality standards and production efficiency. You will act as an independent auditor, consultant, and technology owner, reporting directly to the Head of Engineering. This position is an excellent opportunity for a Technical Lead or Project Lead to step into a Director-level role within a well-established environment. Responsibilities: Direct technical aspects of development and production, oversee quality management. Promote best practices, technical standards, and the adoption of relevant tools. Identify technical risks early and provide proactive solutions. Define and drive the strategy for core project technology (shared engine, tools, and build system). Mentor Leads and guide Senior Engineers on technology choices, architecture, and design decisions. Make hiring decisions for Senior and Lead candidates. Contribute to the assessment of new project opportunities and bid proposals. Provide necessary support for project kickoffs, including advising on team composition. Initiate knowledge-sharing sessions for software engineers across the department. Represent and promote the Company during customer calls, on-site visits, and industry events. Requirements 7+ years of professional software development experience. 2+ years of experience leading an entire game development team of 8+ software engineers. Professional development experience in C++. Proven experience with mobile development, publishing, and platform limitations (hardware, software, and dependencies). Significant development experience in the following domains: UI, Gameplay, Engine). Significant experience fixing low-level issues (memory, multi-threading, obscure crashes). Experience with task planning, estimation, and tracking. Experience mentoring or hiring Senior engineers. Familiarity with Art and Production workflows within game development. Strong organizational and communication skills. Professional fluency in English (spoken and written). Passion for gaming. Would be a plus: Development experience in AAA games. Professional experience with Unreal Engine. Proficiency in Python, C#, Java, or TypeScript. Strong skills in performance and memory optimization. Experience with back-end development. Experience setting up CI/CD tools (e.g., TeamCity, Jenkins). Experience managing VCS branch structure, preferably in Perforce. Experience with Console development and certification (PlayStation, Xbox, Nintendo Switch). Experience working within globally distributed teams. Experience working with external outsourcing partners. Live Service game ownership experience. Product owner mindset. Deep understanding of management methodologies (Scrum, Waterfall). Benefits Cooperating with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. Sierra’s Applied Research team advances the quality, speed, and cost efficiency of the models powering our agents across a wide range of tasks. Our work spans post-training open-weight models for specialized capabilities and pioneering new approaches to voice AI, turning research breakthroughs into reliable production systems. WHAT YOU’LL DO - Tackle unsolved applied AI and ML problems. Pushing the boundaries of post-training, voice AI, and long-horizon task execution, building agents that can reason, adapt, and reliably carry out complex tasks for customers. - Determine when to build specialized models and when to use externally provided frontier intelligence, balancing quality, speed, and cost to deliver customer value. - Turn ambiguous product and customer problems into well-framed machine learning problems. - Develop, fine-tune, evaluate, and deploy models that improve Sierra’s customer-facing AI agents. - Advance our post-training work, from supervised fine-tuning toward reinforcement learning and long-horizon optimization. - Build rigorous evaluations that connect model performance to real-world agent quality. - Work with large-scale, proprietary datasets spanning text and audio interactions. - Collaborate across Sierra while taking ideas from experimentation through production deployment and customer impact. WHAT YOU’LL BRING - Strong experience building and deploying production machine learning and AI systems. We welcome backgrounds across applied ML, including search, ranking, recommendations, advertising, language, and speech. - Excellent judgment in framing product problems as ML tasks and selecting the simplest & most effective approach. - Experience working deeply with data, experimentation, evaluation, and model iteration. - A practical, evidence-driven approach to ML, with strong judgement around when a problem calls for modeling and when a simpler solution will deliver the best outcome. - The ability to operate with high agency and work across the stack when needed to deliver an outcome. - Alignment with Sierra’s values, including Craftsmanship, Customer Obsession, and Competitive Intensity. - A degree in computer science, machine learning, or a related field, or equivalent professional experience. EVEN BETTER… - Experience with supervised fine-tuning or reinforcement learning. - Experience in search, ranking, recommendations, or advertising systems. - Experience training and deploying language, speech, or multimodal models. - Experience designing model evaluations tied to real-world product outcomes. - Experience working with large-scale consumer datasets or high-volume ML products. - Contributions to applied ML research or benchmarks. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE ROLE Sierra’s AI agents depend on foundation models to reason and act in real time. The Inference team builds the systems that make those models fast, reliable, and efficient at scale. As a Software Engineer on Inference, you’ll help define Sierra’s inference architecture across both self-hosted models and third-party inference providers. You’ll work on the systems responsible for serving and routing inference, managing capacity and quota, and optimizing for latency, reliability, and cost. This is a systems-first role at the intersection of distributed infrastructure and AI. You don’t need to be an ML researcher—we’re looking for engineers who love complex systems problems and are excited to apply that expertise to one of the fastest-moving areas of AI infrastructure. WHAT YOU'LL DO - Partner with frontier labs and providers. At our scale, we rely on frontier labs, and inference providers to supply capacity, training and inference infrastructure. - Shape Sierra’s inference architecture. Design how inference traffic flows across models, infrastructure, and providers, including new serving and proxy layers as Sierra scales. - Build for low latency and high reliability. Develop systems for routing, failover, capacity management, and quota that keep inference performant and available across large-scale production workloads. - Build and operate self-hosted inference. Run models on GPU infrastructure, from building containers and operating inference engines to managing the underlying compute capacity. - Optimize inference performance. Work with the Applied Research team on techniques such as speculative decoding and serving-engine optimizations that improve latency, throughput, and cost. - Build across a hybrid inference stack. Work with both Sierra-managed infrastructure and leading inference platforms, making architectural decisions about where and how workloads should run. - Push the serving stack forward. Work closely with inference providers to tune engines and infrastructure for Sierra’s workloads. - Support the broader model lifecycle. Contribute to infrastructure that enables post-training while partnering closely with our Models and Agent Runtime teams. WHAT YOU'LL BRING - Deep systems thinking and strong distributed systems fundamentals. - Experience designing, building, and operating large-scale production systems. - Strong judgment around tradeoffs involving latency, reliability, capacity, and cost. - Experience taking ownership of complex infrastructure from architecture through production operation. - Excitement about applying systems expertise to AI infrastructure and learning quickly as the underlying technology evolves. EVEN BETTER - Experience with ML infrastructure, MLOps, or production inference systems. - Experience serving LLMs or other large models at scale. - Experience operating self-hosted inference and GPU infrastructure. - Familiarity with inference frameworks such as vLLM or SGLang. - Experience with post-training infrastructure or inference-performance optimization. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for distributed systems engineers and product-minded generalists to build the distributed runtime that powers large-scale LLM inference on Baseten. Our inference platform empowers customers to deploy and operate cutting-edge models with industry-leading performance, scalability, and reliability. It also powers Model APIs, our hosted endpoints for the latest open-source models. You'll work across the stack, from the developer experience customers use to deploy models, through the libraries behind features like tool calling and reasoning, down to the systems that orchestrate deployments on Kubernetes and route traffic efficiently. Your job is to make sure every model on our platform is fast, reliable, and cost-efficient. You'll join a small, high-impact team at the intersection of distributed systems, model performance, infrastructure, and product, helping define how developers use AI models at scale. This role is ideal for engineers who enjoy owning systems in production, solving hard integration problems, and making complex infrastructure simple and reliable for users.   EXAMPLE INITIATIVES You'll get to work on these types of projects on our Inference Platform: - The Baseten Inference Stack at NVIDIA Dynamo Day https://www.baseten.co/blog/nvidia-dynamo-day-baseten-inference-stack/ - 2x faster inference with KV cache-aware routing https://www.baseten.co/blog/how-baseten-achieved-2x-faster-inference-with-nvidia-dynamo/ - How Baseten multi-cloud capacity management (MCM) unifies deployments https://www.baseten.co/blog/how-baseten-multi-cloud-capacity-management-mcm-powers-cloud-self-hosted-and-hybr/#comparing-deployment-options-cloud-vs-self-hosted-vs-hybrid RESPONSIBILITIES - Build the infrastructure and orchestration systems that deploy and run large-scale distributed LLM inference, including routing, autoscaling, scheduling, and runtime management. - Design, build, and operate Model APIs, with a focus on advanced inference capabilities: structured outputs (JSON mode, grammar-constrained generation), tool/function calling, and multimodal serving. - Implement platform fundamentals such as API versioning, validation, usage metering, quotas, and authentication. - Instrument deep observability (metrics, traces, logs) and build repeatable benchmarks for speed, reliability, and quality. Help set best practices for testing, release automation, and operational excellence. - Debug and harden complex production systems spanning Kubernetes, distributed runtimes, networking, and GPU workloads to improve reliability and scalability. - Partner with Inference Performance engineers and other teams to make new optimizations broadly available to customers and easy to configure. - Own projects end to end, from architecture through deployment, monitoring, and iteration on customer feedback. Along the way, make thoughtful tradeoffs between performance, reliability, operational simplicity, and developer experience.   REQUIREMENTS - Bachelor's, Master's, or Ph.D. in Computer Science, Engineering, or a related field, or equivalent practical experience. - 3+ years building and operating distributed systems, backend infrastructure, or large-scale APIs where reliability, latency, and scale are first-class concerns. - A proven track record of owning low-latency, reliable backend services, including rate limiting, auth, quotas, metering, and migrations. - Infrastructure instincts with a feel for performance: profiling, tracing, capacity planning, and SLO management. - Comfort debugging performance and reliability issues across multiple layers of the stack, from application behavior down to runtime and infrastructure internals. - A strong sense of developer experience. You think about how systems are used, not just how they work. - Eagerness to learn new languages, frameworks, and systems, and a real interest in inference engineering. Prior ML or LLM experience isn't required, though experience with model serving or inference systems is a plus. - Excellent written communication and collaboration skills, including writing clear design docs and working across functions.   NICE TO HAVE - Experience with or contributions to LLM inference engines and frameworks such as vLLM, SGLang, TensorRT-LLM, TGI, or Dynamo. - Deep Kubernetes experience, including operators and custom resources, plus familiarity with service meshes or API gateways. - Experience with distributed scheduling, autoscaling, or service orchestration. - Experience operating GPU workloads in production. - A background in developer-facing infrastructure or APIs, or contributions to open-source infrastructure or ML systems. - Familiarity with observability tooling, CI/CD systems, or release automation. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people globally through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! The Director of Partnerships & Program Management, Magic Franchise , will play a key role in bringing Magic’s partnerships to life and developing the emerging initiatives that advance the franchise into new areas, such as entertainment. This role will focus on: Leading and developing the Partner Program Management team, the connective tissue between the Magic ecosystem with our Universes Beyond partners, and Managing a portfolio of multi-year, cross-functional initiatives that capitalize on new opportunities for Magic and help set the path for our most ambitious releases. You will be responsible for the daily execution of established programs and for exploring what comes next. Operating at the intersection of partnership, product, and creative, you will work effectively within a complex, matrixed organization. You will handle emerging issues outside regular processes and lead through influence, collaboration, and partnership. What You’ll Do: Lead the Magic Franchise Program Management Team: Support your Partner Program Managers through resolving critical issues, ensuring final delivery, and growing partner engagement throughout the Magic ecosystem. You will establish the team’s rhythm, clear day-to-day obstacles, and anticipate and manage the expectations of internal and external collaborators and customers. Develop the Craft & Team: Establish the best practices that scale the team’s impact, and coach and mentor Partner Program Managers into well-rounded, cross-functional leaders. Drive Emerging Franchise Initiatives: Manage a portfolio of principal-level initiatives that build Magic’s future. You will assess and help craft pitches for new Universes Beyond sets. You will also assemble and lead cross-functional teams to bring new ideas and special projects to life. Be the Partner Expert. Serve as the primary partner specialist within Wizards of the Coast, coaching teams on effective partner engagement and communication, while advancing the Magic franchise goals with partners. What You’ll Bring: A proven program management leader with a track record of succeeding in ambiguity and operating effectively within complex, matrixed organizations. Effective escalation management and problem-solving skills, with the judgment to resolve challenges. A demonstrated ability to coach, mentor, and lead senior program managers. A track record of building high-performing teams through operational efficiency and best practices Strategic vision to identify and build new opportunities, paired with the creative and editorial judgment to evaluate pitches. Outstanding relationship-building and influencing abilities, including the capacity to advance an agenda through informal channels and maintain strong connections across partner studios. Extensive knowledge of the Magic ecosystem and partner programs, along with the insights to identify and grow partner engagement. Excellent verbal, written, and presentation skills, including the ability to deliver clear and concise instructions and feedback to partners. Ability to curate and interpret data from multiple sources, synthesize a compelling story, and develop actionable recommendations. Passion for play and a desire to take on increased responsibilities over time. BA/BS or equivalent experience preferred. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $189,400 — $295,900 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. By combining advanced sensing, data science, and technology designed for continuous wear, WHOOP delivers insights that help members better understand and improve their health and performance. WHOOP is looking for a Senior Sensor Intelligence Engineer to join our Embedded Controls team within Sensor Intelligence and help shape the sensing capabilities across current and future WHOOP devices. Sitting at the intersection of signal processing, machine learning, embedded systems, and sensor technology, you will develop algorithms that interpret real-world sensor signals and intelligently control how sensors operate on-device. You will work across the sensing stack from understanding sensor physics and signal characteristics through algorithm development and embedded deployment to enable increasingly sophisticated sensing capabilities while meeting the power, compute, memory, and reliability constraints of a continuously worn device. RESPONSIBILITIES: - Develop signal-processing and machine-learning algorithms that interpret physiological, motion, and other wearable sensor signals, including applications such as activity and state detection, wear detection, signal-quality assessment, and device-state estimation - Design intelligent embedded control strategies that dynamically configure sensor behavior based on signal quality, device state, user context, system requirements, and power constraints - Characterize new and existing sensors by understanding signal behavior, noise sources, artifacts, dynamic range, sampling requirements, calibration, operating modes, and the impact of analog and acquisition architectures - Prototype algorithms and sensing strategies using tools such as Python or MATLAB, then partner with Firmware Engineering to translate them into robust, computationally efficient implementations suitable for resource-constrained embedded systems - Partner closely with Firmware, Electrical Engineering, Data Science, Hardware, and broader Sensor Intelligence teams to bring up new sensing modalities, debug issues across the sensing stack, and inform sensing architectures for future WHOOP products - Develop experiments, analysis frameworks, and validation methodologies to evaluate sensor and algorithm performance across users and real-world conditions, optimizing solutions for accuracy, robustness, latency, memory, compute, and power QUALIFICATIONS: - BS, MS, or PhD in Electrical Engineering, Computer Engineering, Biomedical Engineering, Computer Science, Applied Physics, or a related technical field, or equivalent practical experience - Strong foundation in digital signal processing and time-series analysis, with experience applying techniques such as filtering, spectral analysis, sampling theory, noise reduction, and feature extraction to real-world sensor data - Experience developing signal-processing and/or machine-learning algorithms for noisy, artifact-prone sensor data and taking algorithms beyond offline analysis toward real-time, embedded, or production implementation - Strong proficiency in Python, MATLAB, or similar algorithm-development environments, with working knowledge of C/C++ and embedded-system considerations such as timing, memory, compute, and hardware interfaces - Working knowledge of sensor and electrical systems, including concepts such as ADCs, analog front ends, sampling, digital interfaces, noise, calibration, and signal acquisition - Ability to investigate and solve ambiguous engineering problems across algorithm, firmware, sensor, and electrical boundaries using strong experimental and analytical methods - Experience with wearable, physiological, optical, impedance, motion, multimodal, or related sensor systems is valued; experience with embedded inference, sensor fusion, fixed-point processing, quantization, low-power sensing, or microcontroller deployment is a plus - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-Verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Location: United States Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re looking for a Senior Technical SEO Analyst to improve the technical foundations that help 1Password.com http://1Password.com attract qualified audiences, support conversion, and build category authority across consumer, product-led growth (PLG), and enterprise experiences. This is a hands-on individual contributor role for someone who moves beyond audits to diagnose root causes, recommend practical solutions, implement changes, and partner with Web Engineering when improvements require code or platform development. Reporting to the Senior Manager, SEO and GEO. On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights fasterso we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password. This is a remote opportunity the US. What we're looking for: • 4+ years of hands-on technical SEO experience on a complex software as a service (SaaS), enterprise, international, or multi-audience website. • Strong knowledge of crawling, indexing, rendering, canonicals, redirects, sitemaps, robots directives, structured data, JavaScript SEO, Core Web Vitals, internal linking, and international SEO. • Experience moving from technical diagnosis to implementation through content management system (CMS) changes, engineering requirements, release quality assurance (QA), and measurement. • Experience with an enterprise or headless CMS, including content models, publishing workflows, governance, and data quality. • Experience supporting a domain, CMS, platform, or acquired-site migration. • Strong analytical judgment and working knowledge of Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), JavaScript, crawl tools, Google Search Console, web analytics, and monitoring systems. • Clear communication and cross-functional project leadership, including the judgment to make day-to-day decisions independently and bring forward recommendations on broader decisions. Experience with Contentful, Vercel, Next.js, GitHub, GitLab, server-log analysis, observability, automated testing, workflow automation, cybersecurity, developer products, or a global website serving both business and consumer audiences is a plus. What you can expect: • Monitor and improve crawlability, indexation, rendering, site performance, structured data, internal linking, and international SEO. • Diagnose complex technical issues and recommend priorities based on impact, effort, risk, dependencies, and business goals. • Implement changes in the CMS and partner with Web Engineering on technical SEO requirements, acceptance criteria, and release QA. • Lead defined technical SEO workstreams for migrations and major site changes, including redirect planning, launch monitoring, and post-launch remediation. • Maintain agreed taxonomy, structured-content, internal-linking, and data-quality systems that support scalable content discovery. • Build monitoring, dashboards, alerts, and repeatable processes using crawl, search, analytics, log, and CMS data. • Use artificial intelligence (AI), scripts, application programming interfaces (APIs), and automation to scale technical analysis, quality assurance, and repeatable fixes with appropriate human oversight. USA-based roles only: The annual base salary for this role is between $88,000 USD and $123,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Ireland Overview Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list . We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started. We're looking for a Localisation Project Manager (Localisation Operations Specialist) based in Ireland to join our Managed Services team. In this role, you'll own the end-to-end localisation lifecycle for a portfolio of enterprise clients, serving as both their operational point of contact and a key contributor to how our team delivers value. This is a role for someone who brings real localisation experience, thrives in a fast-paced, remote-first environment, and is energized by the challenge of balancing operational precision with strong client relationships. You Will Act as your clients' embedded localisation operations expert, serving as the primary operational point of contact and trusted advisor for assigned accounts. Foster strong stakeholder relationships, navigate competing priorities, and coordinate cross-functional teams to ensure the successful execution and continuous improvement of clients' localization programs. Design and optimize localisation processes within Smartling’s platform and client-preferred project management and content management tools, overseeing the end-to-end job lifecycle and tailoring configurations to each client’s unique requirements, including effective use of AI tooling where applicable. Solve problems both independently and collaboratively, bringing a solutions-first mindset to client challenges and internal roadblocks. Proactively drive operational excellence by identifying and implementing process improvements, documenting best practices, and leveraging automation and AI-enabled solutions to streamline workflows, enhance scalability, and improve team efficiency You Have At least 2-3 years of experience in localisation or translation project management, ideally within a managed services or agency environment Solid understanding of localisation file formats, content types, and CAT/TMS tooling Strong client management skills: comfortable leading calls, navigating difficult conversations, and representing the team externally Proficiency with project management and reporting tools (e.g., Jira, Asana, Google Sheets, Looker, or equivalent) Experience coordinating with cross-functional teams across engineering, QA, and vendor management Excellent organizational and time management skills, with sharp attention to detail and the ability to manage competing priorities across time zones Strong written and verbal communication skills Preferred but not required Hands-on experience with Smartling or other TMS platforms (such as Phrase, XTM, or MemoQ) Experience supporting enterprise or SaaS clients in an operational or customer-facing role. Fluency or working proficiency in a second language Interest in language, technology, or global content strategy You Are Accountable. You take full ownership of your accounts, addressing issues promptly and documenting root causes and preventative actions for future improvement. Customer-Focused. You understand that client deadlines and requirements are real business commitments and consistently approach them with urgency, accountability, and care. Adaptable. You adjust effectively to changing scope, priorities, and unexpected client inputs without losing focus or execution quality. Communicative. You proactively stay ahead of client needs by sharing status updates, surfacing risks early, and contributing insights, guidance, and best practices. Process-Driven. You adhere to established processes while actively identifying opportunities to improve efficiency and consistency. You Will Enjoy Freedom 🏡- we are remote-first Growth - an opportunity to learn and advance your career Wealth 💰 - we offer a competitive salary Wellness - company-sponsored Health insurance plan & pension plan with company matching Balance - flexible PTO + 10 bank holidays! Generous parental leave Culture 🤝- an energetic, value-driven, and fun culture and team spirit Bonus - employee referral programs and Apple equipment Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. To all recruitment agencies: Smartling does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias or Smartling employees. Smartling is not responsible for any fees related to unsolicited resumes. *To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This is an overnight shift role with working hours of 12:00am - 7:00am EST. As a Support Engineer on our U.S. Government Support Engineering team, you operate at the critical intersection of Support and Engineering, enabling public sector organizations and United States government agencies to run GitLab in some of the most secure and constrained environments in the world. Your work directly supports national security missions, including customers operating within FedRAMP-authorized, air-gapped, and classified or semi-classified environments where traditional troubleshooting approaches are not always possible. In this role, you will engage deeply with GitLab through the command line; analyzing logs, system behavior, and application performance with strong Linux fundamentals and an understanding of how GitLab’s components interact end-to-end. You may partner with Product and Engineering to reproduce and document edge-case defects using sanitized or redacted data, or contribute directly to the product by opening merge requests that resolve customer-impacting issues. Beyond resolving individual cases, you’ll help strengthen GitLab by improving documentation, support workflows, and institutional knowledge, ensuring that lessons learned in highly regulated environments benefit the broader platform; all while working in a fully remote, highly collaborative environment built on trust, autonomy, and shared ownership. Some examples of our projects: A tool to quickly analyze strace output A solution to capture the state of a customer’s server for easier troubleshooting A functionality to ChatOps to make it easier to identify user accounts on GitLab.com What you’ll do Collaborate closely with public sector customers, including U.S. government agencies, the Department of War, and Intelligence Community organizations, to diagnose, troubleshoot, and resolve complex issues in GitLab deployments operating under strict security, compliance, and operational constraints. Perform deep, hands-on technical investigations using Linux command-line tooling and GitLab internals to analyze logs, system performance, and application behavior, often with limited telemetry or incomplete datasets. You will trace issues across infrastructure, application, and code paths to identify root causes, recommend mitigations, and drive durable fixes; frequently partnering with GitLab Product, Development, and Infrastructure teams to ensure outcomes that meet both mission and platform reliability requirements. Create and update clear, reusable documentation and support content based on real customer interactions to improve self-service and reduce repeated issues. Participate in regular pairing sessions with other Support Engineers and act as a stable counterpart to cross-functional teams to share knowledge and improve support processes. Contribute to building and refining internal support tools and workflows, including automation and troubleshooting utilities, to make diagnosing and resolving issues more efficient. Participate in weekday and weekend on-call rotations, providing timely emergency support for self-managed customers operating in restricted and compliance-focused environments. Support the growth of the team by reviewing applications and assessments, and participating in interviews and hiring decision discussions. What you’ll bring Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position Experience managing customer-facing cases across the full support lifecycle, from initial inquiry and triage through reproduction, escalation, and resolution Strong Linux systems administration knowledge, with the ability to troubleshoot performance and configuration issues in complex environments Familiarity with AI/LLM-powered developer tooling and gateway architectures (for example GitLab Duo, AI gateway configurations, or similar model-serving/proxy layers), including how they're deployed and troubleshot in self-managed or air-gapped environments Ability to use scripting languages (preferably Ruby or Bash) and work within model-view-controller frameworks (preferably Ruby on Rails) to investigate and resolve issues Practical experience with Git and continuous integration/continuous delivery (CI/CD) workflows Skill in creating and maintaining clear, accurate support content and technical documentation Ability to explain complex technical topics in a clear, empathetic way to customers and coworkers with varying technical backgrounds Familiarity with DevOps practices and container-orchestration technologies such as OpenShift and Kubernetes Understanding of common information security and compliance concepts and controls (for example DISA STIG and SELinux), and eligibility to work on United States federal customer environments as required for this role About the team At GitLab Federal, LLC, the U.S. Government Support Engineering team partners with public sector organizations and United States government agencies to support GitLab in highly secure, mission-critical environments. Our work directly enables national security outcomes, supporting customers across the Intelligence Community, Department of War, and other federal, state, and local government entities operating within regulated and restricted boundaries. We are embedded within Support Engineering and work closely with Product, Development, Infrastructure, Customer Success, and Sales to solve complex, high-impact technical challenges. Our team frequently dives into code, logs, and architectural behavior to understand not just what is failing, but why; especially in environments with sanitized data, limited visibility, and strict compliance controls such as FedRAMP. We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $95,200 — $160,800 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Torrance, United States As an Embedded Software Engineer you will be at the forefront of creating, developing, and testing the software that drives and simulates our flight systems. Your role involves close collaboration with fellow Client's engineers across software and hardware domains to implement and debug software across the entire technology stack from applications and operating systems to networking, firmware, and simulation, ensuring complete mission success. We seek intelligent, collaborative, an driven engineers of all levels who are passionate about problem-solving and eager to contribute to an extraordinary mission. If you thrive in challenging environments and are excited by the prospect of making a tangible impact, we want to hear from you. RESPONSIBILITIES Autonomous Systems: Design and implement reliable autonomous software systems, along with the simulations required to validate their precision and dependability. Comprehensive Software Development: Manage the entire software development process, from initial design, prototyping, and testing, to final integration and deployment for mission-critical applications. System Testing: Evaluate test outcomes and troubleshoot issues necessitating detailed investigations, including hands-on integration and debugging of hardware/software systems. Develop tools to facilitate testing across various environments: virtualized hardware, real hardware-in-the-loop, and vehicle-in-the-loop testing. COLLABORATION Partner with multidisciplinary engineering teams to brainstorm, design, and develop next-generation hypersonic missile capabilities, including advanced guidance algorithms and integrated seeker image processing. Project Leadership: Lead major projects that propel Client's mission forward, ensuring alignment with overall objectives and occasionally traveling to launch and customer sites for testing and operations. Enhance Standards and Practices: Continuously improve software standards and best practices within the software team, fostering an environment of ongoing improvement and innovation. BASIC QUALIFICATIONS Educational Background: Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics, or a related STEM field, or equivalent practical experience. Experience: Open to candidates across all experience levels, from early-career engineers to senior technical contributors. Professional experience, internships, research, open-source contributions, or other hands-on technical work will be considered. Technical Proficiency: Experience with systems programming in languages such as C++, Python, or Rust, and familiarity with Linux-based development environments. Experience may include work with low-level systems such as Linux kernel development, hardware interfaces, or driver development (e.g., UART, I2C, or similar peripherals). PREFERRED SKILLS AND EXPERIENCE Programming Expertise : Proven proficiency in C++, Rust, or similar systems programming languages. System Experience: Practical experience with real-time embedded systems or distributed computing environments in Linux-based systems, including developing high-quality Linux-based C++ software for common processors and microcontrollers (e.g., PowerPC, x86, ARM). TECHNICAL SKILLS Proficiency in Linux, including Bash shell scripting, network troubleshooting, and performance analysis (strace, ftrace, etc.), with strong skills in debugging, performance optimization, and unit testing. System Knowledge: Comprehensive understanding of computer architecture and networking protocols (TCP, UDP, etc.). Problem-Solving: Innovative problem-solving approach using first-principles thinking, including developing prototypes to validate key design concepts and quantify technical constraints.

Location: Torrance, United States 📍 Location: Torrance, CA 📄 Employment Type: Full-Time 🏢 Work Arrangement: 100% On-site, Monday–Friday 🚀 Start Date: TBD 💰 Compensation: TBD — based on skills and experience Important Screening Requirements Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics, or a related STEM field , or equivalent practical experience. Open to candidates across experience levels, including early-career engineers and senior technical contributors . Experience with systems programming using C++, Python, Rust, or similar languages . Familiarity with Linux-based development . Experience with low-level systems, hardware interfaces, or embedded software. Must be able to work on-site in Torrance, CA . U.S. work authorization and export-control eligibility requirements may apply. Security clearance or other U.S. Government authorization may be required depending on the position. Embedded Software Engineer- JD About the Role We are seeking Embedded Software Engineers to develop, test, and integrate software that drives and simulates advanced flight systems. The role spans multiple layers of the technology stack, including applications, operating systems, networking, firmware, and simulation . Engineers will work closely with hardware and software teams to build and debug mission-critical systems. Embedded Software Engineer- JD What We’re Looking For We’re looking for engineers at all experience levels who enjoy working close to the hardware , solving difficult systems problems, and building reliable software for complex flight systems. Embedded Software Engineer- JD Key Responsibilities Design and implement reliable autonomous software systems. Develop simulations used to validate software precision and system dependability. Participate throughout the software development lifecycle, from design and prototyping through testing, integration, and deployment . Evaluate test results and troubleshoot complex hardware/software issues. Perform hands-on integration and debugging across software and hardware systems. Develop tools supporting virtualized hardware, hardware-in-the-loop, and vehicle-in-the-loop testing . Collaborate with multidisciplinary engineering teams on advanced flight-system capabilities. Contribute to guidance algorithms and integrated seeker image-processing efforts. Lead major software projects when appropriate. Support testing and operations at launch or customer sites when required. Improve software standards, development practices, and engineering processes. Embedded Software Engineer- JD Required Qualifications Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics, or related STEM field, or equivalent practical experience. Experience with systems programming in C++, Python, Rust, or similar languages . Familiarity with Linux-based development. Understanding of low-level systems programming and hardware interfaces. Experience with interfaces such as UART and I2C is valuable. Strong problem-solving and debugging skills. Ability to work effectively in a multidisciplinary engineering environment. Embedded Software Engineer- JD Preferred Qualifications Strong C++ or Rust experience. Real-time embedded or distributed computing experience. Experience with Linux systems. Experience working with PowerPC, x86, ARM, or similar architectures . Bash, networking, and performance-analysis tools. Experience with debugging, performance optimization, and unit testing. Knowledge of TCP/UDP networking . Experience building prototypes from first principles. Embedded Software Engineer- JD

Location: Torrance, United States We are hiring Avionics Hardware Engineers to own flight critical electronics across design, bring up, test, and integration. This role is intended for engineers with experience in complex electronic systems who can take responsibility for avionics subsystems and operate effectively in a hightempo development environment. Engineers in this role may own areas such as motor controllers, avionics backplanes, power distribution, or outward facing avionics test and integration. RESPONSIBILITIES Own avionics hardware from architecture and schematic design through PCB layout, bring-up, and production support Drive design decisions including component selection, interfaces, and system tradeoffs Lead hardware bring-up, debugging, and root-cause analysis across lab, integration, and flight test Collaborate cross-functionally to ensure avionics hardware meets performance, reliability, and mission requirements Define and execute hardware validation strategies appropriate to development and flight maturity Produce clear technical documentation covering designs, test results, and engineering changes Partner with manufacturing and suppliers to transition hardware from prototype to production Continuously improve designs based on test results, field data, and evolving requirements BASIC QUALIFICATIONS Bachelor's degree in electrical engineering or related field Proven end-to-end ownership of avionics or highnreliability electronic hardware Strong experience with PCB design, bringnup, and lab debugging Ability to operate autonomously and drive hardware issues to closure PREFERRED QUALIFICATIONS Avionics, aerospace, missile, space, automotive, or defense hardware experience Experience with motor controllers, backplanes, power electronics, or flight hardware Familiarity with MILnSTD or aerospace hardware standards (e.g., DOn254 exposure) Embedded systems or FPGAnadjacent hardware experience Experience supporting hardware in integration, test, or flight environments

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. What this role is about You'll manage a team of Assigned Support Engineers who provide relationship-based technical support to GitLab's biggest enterprise customers. ASEs work proactively with customers to find root causes and prevent repeat issues, which is different from working a ticket queue. They also turn their actions and activity into outcomes and deliverables that show customers the ROI they get from GitLab. You'll build a team that works independently, owns issues from start to finish, and knows when to ask for help. When a customer relationship is in trouble, you'll work alongside the account teams to bring it back to health. You'll also help improve the ASE program in ways that matter to customers and to the company. What you'll do Hire, coach, and develop ASEs. Hold regular 1:1s, give direct feedback, deal with performance issues early, and build a team where people feel safe raising problems. Pay attention to engagement and retention, and coach the team on GitLab's values and operating principles. Train ASEs to run technical interviews so the hiring pipeline doesn't depend on you. Set clear goals and expectations, track progress across onboarding, relationships, escalations, and KPIs, and connect the team's work to company priorities. Help ASEs prioritize across accounts when everything feels urgent. Lead escalations from start to finish. Work with Engineering, Product, Sales, and Customer Success to get the right people moving, and keep the customer informed and confident in the plan. Work alongside the account teams to bring at-risk customers back to health, including renewal and expansion risk driven by support concerns. Build the recovery plan, drive the technical side, and report on progress until the customer is stable. Help ASEs translate their actions and activity into outcomes, deliverables, and ROI, and present that to customers and executives in clear decks that cover what happened, what you're doing about it, and what comes next. Work with the ASE leadership team on initiatives that improve the program and customer outcomes, and see yours through to results. Partner with Sales, Customer Success, CSMs, Product, and Engineering to push for what customers need, and contribute utilization and onboarding data to capacity and headcount planning with Finance and sales leadership. Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach ASEs to do the same. What you'll bring 5+ years in technical support, with at least 2 years managing customer-facing technical teams. Experience with high-touch or assigned support for enterprise customers. Professional services delivery counts. Experience across Self-Managed, GitLab Dedicated, and GitLab.com is a plus. A strong record of handling escalations with both internal teams and customers. You stay calm, keep people aligned, and know when to bring in leadership. The ability to turn a complicated or nuanced situation into a clear written story and tie activity to outcomes with numbers. A customer-centric approach balanced with good judgment about what the service, the team, and the company can deliver, and experience working with account teams to bring struggling customers back to health. A record of getting work done across teams through influence and strong working relationships. You can work with Sales, CS, and account teams to set clear expectations for the ASE service and find the right path for each customer. Willingness to be available outside standard hours, including weekends, for the occasional critical escalation or customer-impacting incident. Comfort with ambiguity and change. You keep a team steady while priorities, processes, and the program evolve, and you explain the reasons for changes so people stay engaged. A strong technical foundation to guide engineers in complex, production-critical environments, including Linux system administration and web application development concepts. Familiarity with Git, DevOps practices, or GitLab is helpful. A history of developing engineers at different skill levels through real feedback, mentoring, and clear expectations. Process skills that make a team more efficient without adding bureaucracy, and comfort leading a remote, globally distributed team using metrics and customer feedback. About the team The ASE team is spread across AMER, EMEA, and APAC and works mostly async, with regular pairing sessions, 1:1s, and Slack. We support GitLab's largest and most strategic customers, who run GitLab in production-critical environments. We dig into code and logs, work across departments, and focus on root cause, trends, preventing repeat issues, and providing the technical acumen that helps customers get the most value out of GitLab for their business. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .