Location: Havana, Cuba; Bogotá, Colombia; Santiago, Chile; San Salvador, El Salvador; Mexico; Lima, Peru; Buenos Aires, Argentina; Caracas, Venezuela, Bolivarian Republic of; São Paulo, Brazil; Medellín, Colombia; Montevideo, Uruguay
Workplace: remote
We are looking for a Senior Full-Stack Developer with strong Angular and .NET expertise who knows how to leverage AI to build and ship features faster. Join a growing engineering team developing a healthcare revenue cycle management platform that streamlines insurance claims, billing, and financial workflows for radiology and outpatient imaging services. You'll help expand a web application, deliver high-impact features, and contribute to its future AI-powered automation capabilities.
Responsibilities
Design, develop, and enhance a web application using Angular 12,
ASP.NET
Core 8 (C#), and SQL Server.
Build and deliver new features, including internal messaging, task management, and collaborative workflows for healthcare billing operations.
Develop, maintain, and optimize REST APIs, backend services, and database functionality to support application performance and scalability.
Implement and maintain integrations with internal and external systems, including NCS and Microsoft Fabric.
Leverage AI-powered coding tools to accelerate development, streamline debugging, and improve overall engineering productivity.
Collaborate with a six-person development team, including senior engineers, QA, and the VP of Development, to deliver reliable, high-quality features.
Requirements
Strong senior-level full-stack development experience, with hands-on expertise in Angular 12,
ASP.NET
Core 8, and C#.
Solid experience with SQL Server, including database development, optimization, and integration with backend applications.
Proven ability to develop and maintain REST APIs and web applications hosted on IIS/Windows.
Practical experience using AI-assisted development tools to accelerate coding, troubleshooting, and feature delivery.
Experience integrating enterprise applications with external systems; familiarity with NCS and Microsoft Fabric is highly preferred.
Strong problem-solving, communication, and collaboration skills, with the ability to independently own feature development and work effectively during U.S. Eastern Time hours.
УдалённоseniorHavana, Cuba; Bogotá, Colombia; Santiago, Chile; San Salvador, El Salvador; Mexico; Lima, Peru; Buenos Aires, Argentina; Caracas, Venezuela, Bolivarian Republic of; São Paulo, Brazil; Medellín, Colombia; Montevideo, Uruguay
Location: Remote
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Partner Enablement Program Manager, you'll build and run the ElevenLabs partner academy for systems integrators, hyperscalers and technology partners. You'll create curricula across sales, pre-sales and technical implementation, starting with ElevenAgents and expanding across ElevenCreative and ElevenAPI. You'll work closely with our regional Forward Deployed Engineers, who bring the technical expertise and set the technical quality bar. Your mission is to grow the program to 10,000+ certified partner professionals by the end of 2027, and to make the ElevenLabs certification a credential the tech ecosystem respects.
As a Partner Enablement Program Manager, you can expect to:
- Build curricula for partner sellers, pre-sales and implementation engineers: courses, hands-on labs and assessments.
- Turn expert knowledge from our FDEs, sales and product teams into a world-class online academy.
- Run the certification program end to end, from submissions and review workflows to certificates, with FDEs making the technical call.
- Scale the program through automation, from automated agent review to bots and emails that support learners.
- Deliver training online and in person, including sales and technical sessions at our partner hackathons.
- Run program administration: the learning platform, partner onboarding tracks, reporting and learner feedback.
REQUIREMENTS
We're looking for an enablement builder who is comfortable with both commercial and technical topics. You don't need to be the deepest expert in the room, but you need enough depth to work with senior engineers and sellers as subject matter experts and turn their knowledge into great learning. You'll thrive with us if you:
- Are passionate about AI, technology and ElevenLabs products.
- Have built enablement or training programs at scale for partners, sellers or technical teams.
- Learn technical products quickly and can explain them to both technical and commercial audiences.
- Can run a program end to end: learning platforms, timelines, stakeholders and reporting.
- Can lead a session or workshop in front of sellers and engineers.
- Have strong instructional design skills: you can turn expert content into clear courses, labs and assessments.
- Enjoy turning repeat work into automations, tools and agents.
- Have excellent communication skills and can adapt your message to different audiences.
Bonus:
- Experience as a forward deployed engineer, solutions engineer or in professional services for a frontier AI product.
- Hands-on experience building LLM applications or voice and chat agents, and reviewing whether they are ready for production.
- Familiarity with Python or TypeScript, APIs, webhooks and common integration patterns.
- Telephony experience, such as SIP, Twilio or contact center platforms.
- Experience at a systems integrator, hyperscaler or technology partner.
- Experience with learning platforms such as WorkRamp.
- Proficient in Spanish or Portuguese.
GROWTH POTENTIAL
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Leading a partner enablement team as the academy grows.
- Moving into partner program leadership or Solutions Engineering.
LOCATION
This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required. If you prefer, you can work from our offices in New York or San Francisco.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO:
- As an Executive Assistant supporting the leadership function at Sierra, you will provide a wide range of strategic and administrative support to our General Counsel and our Partnerships leaders.
- Proactively manage several leaders' calendar, travel, and meetings.
- Collaborate with leaders and team members to ensure meetings are effective by sending preparation materials, following up on action items, and serving as a knowledgeable resource on relevant topics or organizational matters.
- Draft team and external correspondence on behalf of the leader. Liaise with internal staff and external stakeholders, building and maintaining strong relationships on behalf of the leader.
- Maintain a high level of confidentiality and discretion with all materials and information.
- Plan and execute internal events (in-person and virtual), including team offsites, trainings, and team travel. Book travel and hotel accommodations, negotiating contracts as needed.
- Establish new—and improve existing—administrative systems and processes as part of Sierra’s founding admin team.
WHAT YOU'LL BRING:
- 5+ years of Executive Assistant or similar experience.
- Ability to build relationships and partner effectively with cross-functional teams and external partners.
- Excellent time management skills, willingness and ability to quickly shift tasks and priorities, and anticipate the needs of others before they arise.
- Ability to organize, analyze, and prioritize executive workflows, often interpreting and leveraging data.
- Willingness and ability to be in the San Francisco office 4 days per week and ability to travel with leaders if needed (~est 1x per quarter).
- Advanced proficiency with Google Suite & Slack.
EVEN BETTER...
- Experience in a fast-growing, in-person start-up environment.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Bratislava, Slovakia; Bucharest, Romania; Belgrade, Serbia; Sarajevo, Bosnia and Herzegovina; Warsaw, Poland; Budva, Montenegro; Kishinev, Moldova, Republic of; Zagreb, Croatia; Astana, Kazakhstan; Prague, Czechia; Lisbon, Portugal; Tbilisi, Georgia; Erevan, Armenia; Sofia, Bulgaria; Riga, Latvia; Vilnius, Lithuania; Tallinn, Estonia; Tiranë, Albania; Pristina, Kosovo
Workplace: remote
Senior Full-Stack Developer (Angular / .NET Core)
We are looking for a Senior Full-Stack Developer with strong Angular and .NET expertise who knows how to leverage AI to build and ship features faster. Join a growing engineering team developing a healthcare revenue cycle management platform that streamlines insurance claims, billing, and financial workflows for radiology and outpatient imaging services. You'll help expand a web application, deliver high-impact features, and contribute to its future AI-powered automation capabilities.
Responsibilities
Design, develop, and enhance a web application using Angular 12,
ASP.NET
Core 8 (C#), and SQL Server.
Build and deliver new features, including internal messaging, task management, and collaborative workflows for healthcare billing operations.
Develop, maintain, and optimize REST APIs, backend services, and database functionality to support application performance and scalability.
Implement and maintain integrations with internal and external systems, including NCS and Microsoft Fabric.
Leverage AI-powered coding tools to accelerate development, streamline debugging, and improve overall engineering productivity.
Collaborate with a six-person development team, including senior engineers, QA, and the VP of Development, to deliver reliable, high-quality features.
Requirements
Strong senior-level full-stack development experience, with hands-on expertise in Angular 12,
ASP.NET
Core 8, and C#.
Solid experience with SQL Server, including database development, optimization, and integration with backend applications.
Proven ability to develop and maintain REST APIs and web applications hosted on IIS/Windows.
Practical experience using AI-assisted development tools to accelerate coding, troubleshooting, and feature delivery.
Experience integrating enterprise applications with external systems; familiarity with NCS and Microsoft Fabric is highly preferred.
Strong problem-solving, communication, and collaboration skills, with the ability to independently own feature development and work effectively during U.S. Eastern Time hours.
УдалённоseniorBratislava, Slovakia; Bucharest, Romania; Belgrade, Serbia; Sarajevo, Bosnia and Herzegovina; Warsaw, Poland; Budva, Montenegro; Kishinev, Moldova, Republic of; Zagreb, Croatia; Astana, Kazakhstan; Prague, Czechia; Lisbon, Portugal; Tbilisi, Georgia; Erevan, Armenia; Sofia, Bulgaria; Riga, Latvia; Vilnius, Lithuania; Tallinn, Estonia; Tiranë, Albania; Pristina, Kosovo
Location: San Francisco; Washington D.C.; New York City
Workplace: Hybrid
We're hiring a Legal Response Specialist on Perplexity's Support team to handle legal and other sensitive tickets. You'll help Legal answer routine requests for information and support Governance, Risk & Compliance, or GRC, on privacy and security requests.
You'll review cases, write responses, and follow up until the work is done. Support Engineering owns the routing and safeguards that keep these tickets from being missed, answered by AI, or automatically closed.
RESPONSIBILITIES
- Monitor designated Support and Legal channels, assess urgency, and route requests for human review. Promptly escalate government, court, law enforcement, and legal-threat requests according to approved procedures.
- Respond to routine requests using Legal-approved templates and guidance. Escalate matters requiring legal interpretation or disclosure of user information.
- Answer routine requests for information under Legal's guidance. Gather account history and draft responses for matters that need review.
- Help GRC process data subject requests and meet deadlines. Follow approved identity-verification and data-handling procedures.
- Coordinate security questionnaires and data protection agreements, with Legal and GRC responsible for substantive review and approval.
- Track each case through completion, including after handoffs. Record decisions, follow up on deadlines, and confirm the work is done before closing.
- Work with Support Engineering to test routing, AI bypass rules, auto-close protections, and alerts. Investigate missed cases and verify fixes.
- Keep approved replies and handoff instructions current with Legal and GRC. Arrange backup coverage so cases keep moving when you're out.
- Handle other sensitive support escalations. Report backlog, response times, overdue cases, and recurring problems to Support, Legal, and GRC.
REQUIREMENTS
- 5+ years in support, trust and safety, legal or privacy operations, or compliance, ideally at a technology company.
- Experience handling legal, privacy, or law enforcement requests.
- Working knowledge of GDPR, CCPA, and data subject requests.
- Judgment about when to involve Legal or GRC, and care with confidential and privileged information.
- Clear writing, including in sensitive customer conversations.
- Ability to manage competing deadlines and follow through without reminders.
- Experience improving support processes with technical teams, including automation and AI safeguards.
NICE TO HAVE
- Experience with Intercom, Decagon, Linear, or Kodex.
- Paralegal, privacy, or compliance experience or certification.
- Experience with security questionnaires, SOC 2, ISO 27001, or HIPAA.
- Familiarity with AI products or data tools for case reviews.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Compute is one of the most capital-intensive and strategically important functions at Baseten. Every inference request we serve runs on capacity we have sourced, contracted, and financed, and the deals behind that capacity are growing in size and complexity.
As a member of the Strategic Compute Investments team, you will work on some of the largest and most complex compute investments. Working directly with our Head of Supply, Finance, and company leadership, you will structure, model, diligence, and help negotiate the large compute, data center, and infrastructure transactions that determine how fast and how profitably Baseten can grow.
WHAT YOU'LL DO
- Own the analytical and structuring work behind major supply transactions, including multi-year capacity commitments, data center and powered land opportunities, and strategic partnerships
- Build the financial models that underwrite each deal, from unit economics and TCO through return, risk, and scenario analysis, and turn them into clear recommendations for leadership
- Design deal structures that balance cost, flexibility, and risk, including commitment terms, payment timing, prepayments, and financing options
- Lead diligence on counterparties and opportunities, coordinating across Finance, Legal, Engineering, and external advisors
- Track market pricing, capital flows, and financing trends across the compute and infrastructure landscape to inform strategy
WHAT WE'RE LOOKING FOR
- 7-10 years of experience in investment banking, private equity, infrastructure or real estate investing, venture or growth investing, management consulting, or a comparable corporate finance or corporate development role
- Hands-on experience structuring, modeling, and executing complex transactions from first look through close
- Exceptional financial modeling and analytical skills, with the judgment to turn analysis into a clear recommendation
- Strong communication skills and comfort working directly with senior leadership and external counterparties
- High ownership and comfort with ambiguity: you want to build the process, not inherit one
- Genuine interest in AI infrastructure and the economics of compute
NICE TO HAVE
- Experience investing in or financing digital infrastructure, data centers, power, or energy
- Exposure to compute, cloud, or GPU markets, including capacity contracts or infrastructure financing
- Prior experience moving from a finance or investing seat into an operating role at a high-growth company
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across North America — we also have offices in NYC, London, San Francisco, Paris and Seattle.
We’re looking for a Creative with a focus on campaigns for Product Marketing. This is not a growth role. It’s a hands-on campaign creative role for someone who makes the work themselves, with AI as their primary medium. You’ll own full-funnel launch campaigns for Runway’s products, features and research: launch films, key visuals, landing pages, lifecycle emails, onboarding flows and everything in between. You’ll report to the Creative Director of Product Marketing.
We’re open to creatives who lead with art direction or with copy. What matters is that you make the work yourself and can move across both. Your work will directly shape how people discover, understand and adopt what Runway builds. That means work with real taste that stops people mid-scroll, makes new research feel tangible, and turns curiosity into first use. You’ll also help build the workflows and automations that let a small team ship at the pace of the product. You’ll partner closely with product marketing, design, research, growth and product teams.
WHAT YOU’LL DO
- Build full-funnel launch campaigns end to end: the idea, the script, the boards, the generation, the edit, the finish.
- Make launch films, key visuals and campaign systems that hold up next to the best brand work in the world.
- Turn research breakthroughs into work people outside the field can feel, not just read about.
- Extend each campaign across every surface (landing pages, social, email, in-product) without losing the idea.
- Work at the pace of the product: several launches at once, fast timelines, quality never optional.
- Build the machine behind the work. Turn what you make into reusable prompts, workflows and automated pipelines, so every campaign starts further ahead than the last.
- Treat every new model as new creative territory, and show the team what’s now possible before anyone asks.
WHAT YOU’LL NEED
- 4+ years making creative at an agency, studio or brand, with real campaigns shipped for real clients.
- A portfolio that proves taste first. AI-generated or AI-assisted work should be central to it.
- Fluency with image and video models, plus the craft tools to finish (editing, compositing, design).
- Art direction instincts: casting, styling, light, composition, type and pacing.
- A strong lead discipline (art direction, motion/edit or copy) and comfort across the others.
- A builder’s mindset. You’ve chained tools together, automated the repetitive parts, or built workflows others use.
- The range to move from a cinematic launch film to a single perfect frame in the same week.
BONUS POINTS
- Experience launching creative tools, AI products or research.
- You’ve already built something interesting on Runway.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: New York, US [Hybrid]
Workplace: OnSite
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for a Data Centre Operations Engineer to join our expanding Infrastructure Operations team. Data Centre Operations is a ‘hands-on’ role that is critical to the continuing success of Kraken; you will join a highly motivated team that is responsible for managing the entire network and compute infrastructure for one of the world’s leading Cryptocurrency exchanges. We are looking for a dynamic and innovative self-starter with the ability to think “outside of the box” to solve complex problems in a sustainable way.
This role requires onsite work in New York/New Jersey area.
THE OPPORTUNITY
- Performs expert preventive and corrective on-site maintenance on critical exchange infrastructure
- Installs and configures complex server and networking systems
- Provides comprehensive on-site facility support, including installation, decommissioning, and break/fix work
- Manages contractors, subcontractors, and vendors to ensure compliance with site procedures
- Responsible for maintaining site-level asset accuracy, documentation, and ITAM, NetBox (IPAM, DCIM) updates. Ensuring all documentation and rack layouts remain accurate, audit-ready, and traceable
- Supports financial and capacity planning through cost projections and renewal tracking
- Leads or assists in capacity planning to maintain adequate spare capacity and plan timely backfills
- Assume on-call responsibilities and duties per the schedule & travel as needed to support physical data centre and office locations
- Monitors, maintains, and troubleshoots physical infrastructure, including on-call and travel duties as required
WHAT YOU BRING
- 3 + years experience of data centre operations in a highly security focused environment
- 3 + years experience working in a large-scale data centre environment
- Experience with power, cooling and airflow management of physical devices.
- Basic knowledge of IP addressing and subnets/gateway configuration.
- Demonstrated accountability for site or system ownership in a large-scale environment.
- Physical network work: precise cabling and patching to a port map, choosing the right optics and cables, and ordering and removing cross-connects with colocation providers.
- Change and access control: raising change tickets and working within maintenance windows. Site-access tickets, escorting visitors, and badge and door-controller faults.
- Logistics: inbound shipment tickets, loading-bay handoffs, and shipping kit between sites.
- New-site build-out: planning and executing new site installs, including rack layouts, patching and power plans, quote checks, and incident reports. This is project work as well as operations.
- Multi-region work: collaboration across the US, EU, UK and APAC.
- Strong documentation discipline and ability to maintain a single source of truth for assets, capacity, and dependencies.
- Understanding of financial planning or forecasting in an operational context.
- Ability to collaborate across teams and regions with transparency and professionalism.
- Ability to perform under pressure with high attention to detail.
- Physical labour skill, able to lift more than 25 kgs
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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Location: Palo Alto; San Francisco
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ROLE SUMMARY
As Legal Counsel, you’ll be an early member of the Mistral legal team in the US, which forms part of the global legal team. The core of this role is (a) drafting and negotiating commercial agreements to support the growth of our business in North America and (b) supporting the development of AI tools to scale Mistral’s legal operations. As part of a start-up legal team, you’ll need to be nimble enough to quickly ramp up on new areas of law, such as product matters (privacy, marketing, and regulatory compliance), intellectual property, and other matters, as needed. You should be comfortable with charting new paths and interested in designing the legal department of the future.
WHAT YOU WILL DO
- Draft, review, and negotiate commercial contracts across the business, including customer MSAs and order forms and partnership agreements.
- Collaborate with a cross-functional group of Mistral’s technical (including engineering, applied AI, and science), business, and legal teams.
- Improve and develop tools to facilitate and automate legal workflows and approval processes, compliance with and creation of company policies, and internal training materials and guides.
- Refine and create templates to scale with the company as it grows.
- Provide solution-oriented legal, regulatory, and strategic advice and direction to teams across our company, from the initial stages of project development to launch and beyond.
- Efficiently manage and work with outside counsel to support projects you manage.
- Stay up-to-date and ensure compliance with U.S. and international laws and regulations that apply to AI technologies, including AI-specific regulations, privacy and data protection, competition, consumer protection, payments, and intellectual property.
- Build positive relationships across the company and with its external partners.
- Occasional travel to Paris headquarters is encouraged.
WHO YOU ARE
- JD from an accredited law school and member in good standing of a U.S. state bar.
- 4+ years of law firm and/or in-house experience, including experience in project management. In-house experience at a technology company and/or in a fast-paced and high-growth environment is a strong plus.
- Experience managing technology implementation/solutions projects to meet corporate operational standards.
- Experience drafting and negotiating commercial agreements, including creating and refining form agreements.
- Fluency in common AI tools, and a track record of responsibly using AI technologies to drive efficiency and process improvement.
- Generalist skill set with the willingness to tackle problems outside your core expertise.
- Ability to balance an attention to detail with the requirements of a fast-paced company.
- Demonstrated business and pragmatic judgment, and the ability to analyze the costs/benefits of proposed resolutions to complex legal and technical problems.
- Proven ability to build solid, trusting, and credible relationships, including working closely with science, engineering, business, and marketing teams.
- Excellent writing, communication, and people skills.
- An understanding of AI technologies and their applications, including how they intersect with relevant areas of law, such as privacy and data protection, competition, and intellectual property, and related ethical considerations such as fairness, transparency, accountability, and bias mitigation
- An international mindset and experience is a plus.
- Given the rapidly evolving nature of AI technologies and the legal landscape surrounding them, you should be adaptable and willing to continuously learn and update your skills and knowledge.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is looking for a senior commercial attorney to join our Legal team. We are looking for an independent, business-practical yet diligent-minded professional who can carry live deals, extend the infrastructure we have already built, and hold the line on the terms that matter as deal volume, complexity, and regulatory surface all grow.
You will negotiate directly with large enterprise customers across a large variety of industries including financial services, healthcare, government, and other regulated industries, partner daily with Enterprise Sales, Partnerships, Deal Desk, Security, Privacy, Product, and Finance, and advise on the legal questions that come with agentic, retrieval, and API products deployed inside enterprise environments. This is a high-impact, hands-on role for someone who is genuinely a self starter.
This role is for you if you get energy from ambiguous, first‑of‑their‑kind problems and enjoy designing repeatable approaches that scale. You default to enabling the business, frame risk in practical terms, and focus on durable structures rather than one‑off fixes.
RESPONSIBILITIES
- Independently lead end-to-end drafting, review, and negotiation of Enterprise customer agreements across our suite of offerings: Enterprise Pro, Enterprise Max, Computer, and API product lines, including MSAs, order forms, SaaS and API terms, DPAs, BAAs, security exhibits, customer-paper redlines, product-specific addenda, and public-sector vehicles such as GSA MAS orders and federal RFP responses.
- Serve as a trusted legal partner to Enterprise Sales, Partnerships, Deal Desk, and Customer Success, providing fast, practical, business-aligned counsel that accelerates deal velocity, protects the terms that matter, and scales as the Sales organization grows.
- Extend and maintain the existing Enterprise negotiation playbook, DPA and Privacy Notice architecture, product-specific term libraries, and fallback positions as our product surface, customer mix, and regulatory environment evolve, so that positions compound into reusable precedent rather than being re-litigated deal by deal.
- Advise on AI-specific contract terms for enterprise deployments, including bespoke data postures; negotiate output ownership and liability, agentic-feature risk allocation and translate product operations into enterprise contract commitments.
- Partner cross-functionally with Product, Engineering, Security, Privacy, Finance, and Compliance to surface and address legal risk early, particularly on customer-data flows, enterprise integrations, model routing, and customer-specific compliance requirements.
- Monitor the evolving regulatory landscape for enterprise AI, data protection, and public-sector procurement (GDPR, CCPA/CPRA, HIPAA, DORA, EU AI Act, sector-specific frameworks) and translate emerging requirements into practical contractual positions and updated playbook guidance.
- Represent Perplexity Legal externally on customer negotiation calls with counterparty counsel at sophisticated enterprises.
WHAT WE ARE LOOKING FOR
- Exceptional communicator who owns deadlines, proactively manages internal and external expectations, and escalates early and clearly to protect deal timelines and momentum.
- A proactive problem‑solver who defaults to “yes, and” when engaging with internal stakeholders: you look for ways to make deals work, frame risk clearly, and design long‑term, scalable solutions.
- A disciplined drafter who favors surgical, minimal‑footprint edits over wholesale rewrites, grounds positions in documented rationale, and preserves material legal meaning and risk allocation under time pressure.
- Someone who can articulate complex legal risk and concepts in the form of simple, actionable terms for non‑legal stakeholders, leads with practical “how to make this work” advice, and designs creative, long‑term solutions to novel, cutting‑edge challenges.
- Someone genuinely excited by novel, cutting‑edge challenges in AI products and the commercial and regulatory questions they surface, and who enjoys turning ambiguity into clear, reusable approaches.
QUALIFICATIONS
- JD and in good standing with an active U.S. state bar membership.
- At least 7+ years of combined law firm and in-house experience, with a substantial in-house component, and a demonstrated track record of independently owning complex enterprise SaaS or API deals from the vendor side, including work with regulated-industry customers (financial services, healthcare, or government).
- Experience advising on commercial terms and pricing structures for high‑growth SaaS/API businesses, including usage‑based and tiered pricing, pilots, and expansion frameworks.
- Familiarity with data protection and security frameworks (GDPR, CCPA/CPRA, DORA, EU AI Act) and hands-on experience negotiating DPAs.
- Strong business acumen and the ability to partner effectively with Sales, Deal Desk, Product, Security, and executive stakeholders on live deals under time pressure.
- Proven ability to triage and progress multiple concurrent deals under tight timelines while maintaining rigorous diligence, clear risk assessment, and high‑quality documentation.
- Demonstrated ability to build and extend durable legal infrastructure — playbooks, templates, precedent repositories, or self-serve tools.
- Ability to communicate clearly with business and technical audiences and to translate legal concepts into usable guidance for non-lawyers, including Sales and Deal Desk.
- Hands-on, can-do approach to tackle projects large and small, low-ego approach to working closely with the Director and across the organization, and judgment about when to escalate and when to close.
- Positive collaborative attitude, comfort with ambiguity and a fast pace, high level of integrity, and intellectual curiosity about AI technology.
NICE TO HAVE
- Prior experience with public-sector contracting or with on-prem deployment structures.
- Experience with AI-native contracting questions related to agentic products
- Experience with contracting with regulated entities (financial institutions or health care), especially in the EU/UK.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
Role Overview
Higgsfield AI is looking for a hands-on Member of Technical Staff, Enterprise Security to own security across our corporate systems, employee devices, identities, and SaaS applications.
As we scale globally, you'll secure the systems our workforce relies on, from endpoint management and identity governance to threat detection and response.
Working closely with IT, Infrastructure Security, and Engineering, you'll implement technical controls, automate security operations, and strengthen access governance. This is a hands-on engineering role requiring someone who personally builds, configures, and operates security systems.
We're looking for someone with broad corporate security expertise, strong technical judgment, and the ability to prioritize meaningful risks in a fast-moving environment.
WHAT YOU'LL DO
ENDPOINT & DEVICE SECURITY
- Own endpoint security across corporate devices using Microsoft Intune/MDM, including enrollment, compliance, and device lifecycle management.
- Implement and operate EDR/XDR capabilities, including threat detection, investigation, and remediation.
- Establish endpoint hardening standards and security baselines in partnership with IT and Engineering.
IDENTITY & ACCESS SECURITY
- Own corporate identity infrastructure across Microsoft Entra ID, including SSO/SAML, SCIM, MFA, Conditional Access, and RBAC.
- Manage joiner, mover, and leaver (JML) workflows, ensuring secure provisioning and timely offboarding across SaaS applications.
- Administer password management, privileged access, and credential security controls.
- Conduct access reviews and implement least-privilege and Zero Trust principles.
SAAS & CORPORATE APPLICATION SECURITY
- Evaluate new SaaS applications, maintain approved application standards, and identify shadow IT.
- Secure corporate collaboration tools, including email, Slack, and file-sharing platforms.
- Review application configurations, permissions, and authentication controls.
- Lead security awareness initiatives, including phishing simulations and employee training.
DETECTION, RESPONSE & AUTOMATION
- Monitor and investigate security alerts across identity, endpoints, and corporate applications.
- Build detection capabilities for compromised accounts, suspicious activity, and endpoint threats.
- Automate provisioning, access reviews, compliance checks, and security workflows using scripts and APIs.
- Partner with Infrastructure Security to integrate endpoint and identity signals into centralized monitoring.
- Lead incident investigation, containment, and remediation.
TECHNICAL OWNERSHIP & LEADERSHIP
- Identify and prioritize enterprise security risks based on business impact.
- Lead security initiatives from technical design through implementation and ongoing operations.
- Establish scalable security standards and practical engineering controls.
- Partner cross-functionally to strengthen security without slowing business operations.
WHAT WE'RE LOOKING FOR
- 4+ years of hands-on experience in enterprise security, corporate IT security, or security engineering, ideally in a high-growth technology environment.
- Proven experience personally implementing, configuring, and operating corporate security systems.
- Strong experience with Microsoft Entra ID, SSO/SAML, SCIM, MFA, Conditional Access, and identity lifecycle management.
- Hands-on experience with Microsoft Intune/MDM, endpoint compliance, and EDR/XDR.
- Experience securing SaaS applications, corporate collaboration tools, and privileged access.
- Proficiency in scripting and automation using Python, PowerShell, Bash, or similar languages.
- Experience with security monitoring, incident investigation, and remediation.
- Strong understanding of Zero Trust, least-privilege access, and corporate security practices.
- Sound technical judgment, independent problem-solving skills, and broad expertise across corporate security domains.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $200,000 - $300,000 depending on experience, skills, scope, and location.
• Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re looking for a Senior Data Analyst to be a key analytical partner to our Customer Success organization and our product-led, digital customer journey. You’ll shape how the business understands what drives adoption, retention, and expansion, analyzing how customers move from sign-up to activation, engagement, conversion, expansion, and renewal, and turning that into clear, actionable insight on the growth levers leadership can act on. Sitting within our centralized analytics function, you’ll work closely with Customer Success, Product, Growth, RevOps, and Data Engineering, bringing strategic thinking, deep PLG expertise, and the ability to turn complex data into clear recommendations that move the business forward. You’ll help define how digital and scaled success programs are measured, size opportunities, show where to invest next, and help shape the data foundations that underpin our AI and automation capabilities.
How we’re using AI today
On the Analytics team, we're thoughtfully embedding AI into how we work with data. That looks like using AI to accelerate SQL development, pressure-test interpretations, turn complex datasets into clear executive narratives, and increasingly, building Generative BI applications that let stakeholders explore and interrogate data on their own. We approach AI the same way we approach data quality: with clear standards, human accountability at every consequential decision, and a commitment to getting it right before it influences the business. Beyond our own workflows, our role is evolving to ensure 1Password has the data foundations, governance, and structure its broader AI transformation depends on.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 5+ years in analytics within complex B2B SaaS environments, ideally in a product-led or self-serve motion. B2C or hybrid B2B/B2C experience is a plus
- Strong PLG and customer lifecycle expertise, including activation, PQLs, cohort analysis, retention, churn, expansion, and growth modeling
- Experience partnering with Customer Success, Product, and Growth stakeholders and translating open-ended business questions into analytical frameworks
- Ability to synthesize complex analysis into clear recommendations and communicate them to senior leaders, influencing decisions and priorities
- Experience with experimentation (A/B testing), statistical modeling, or predictive techniques (e.g., churn or propensity modeling) in a business context
- Advanced SQL and strong experience with large-scale analytical datasets, including product usage and event data
- Hands-on experience with modern AI/BI tools (Hex, Omni, Claude, Dust, or similar)
- Comfort in modern cloud data ecosystems: Snowflake, Databricks, dbt
- Experience working with GTM and customer platforms such as Salesforce and a CS platform (Gainsight, or similar). Familiarity with product analytics tools (Amplitude, Segment, or similar) is a plus
What you can expect:
- The opportunity to do meaningful analytics work across adoption, retention, expansion, and digital success in a fast-moving, product-led SaaS environment
- Close partnership with Customer Success stakeholders and a direct line to leadership on the growth levers that matter most, contributing to how the organization measures performance and makes day-to-day decisions
- Involvement in building the data foundations and analytical standards that Customer Success and 1Password’s broader AI capabilities will depend on
- Exposure to how AI gets applied in customer analytics, including Generative BI and AI-assisted workflows across forecasting, anomaly detection, and insight generation
- Cross-functional collaboration across Customer Success, Product, Growth, Marketing, Finance, RevOps, and Data teams
- An environment where there’s a lot to build and your contributions will have real impact, ideal for someone who is eager to grow, take ownership, and make their mark
USA-based roles only: The annual base salary for this role is between $122,000 USD and $171,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $105,000 CAD and $147,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Canada; United States
We offer full relocation support, including immigration assistance. You may work remotely at first while your immigration process is being completed. Long-term, the role will transition to onsite work in Montreal.
Role overview:
We are seeking a Satellite Bus System Engineer to design structural, thermal, power distribution, attitude control, propulsion, CD&H, TT&C/PDT, FSW and interface architecture that supports payloads and mission-operations for current and next-generation remote sensing and communications satellites. The role leads the definition, design, integration, verification and on-orbit support of the platform subsystems, ensuring compliance to mission requirements and company best-practice processes.
Tasks summary:
Architecture Concept & Requirements
• Translate mission‑level requirements (CONOPs, mass, volume, power, envelope, pointing, lifetime, redundancy, reliability…etc.) into system requirements and allocate them to platform subsystems (structures, TCS, EPS, GNC, PROP, C&DH, TT&C/PDT, FSW).
• Develop the Platform Architecture Description Document, Interface Control Documents (ICD) and Design Description.
• Perform requirement management and maintain bidirectional traceability throughout the program life cycle.
Concept Trade & Feasibility
• Lead trade studies for structural approach, thermal control concepts (MLI, heat pipes, radiators…etc.), power generation options (e.g. solar array & battery technologies).
Detailed Design
• Oversee detailed design of all major subsystems (structures, TCS, EPS, PROP, C&DH, C&T, GNC, payload interfaces).
• Conduct failure‑mode‑effects‑analysis (FMEA) in support to FDIR, fault‑tree analysis and reliability & availability predictions.
• Ensure compliance with mission requirement and payload specifics.
• Maintain platform level performance budgets
• Support FSW and Satellite Reference Database developments
Cross‑Functional Coordination, Stakeholder & Program Interaction
• Present technical status, risk analyses, and trade‑study results to senior management.
• Negotiate and maintain ICDs with payload and all platform subsystems.
• Support to DC & RF harness design, Platform and Payload layout.
• Support B&P (Phase 0 & pre-phase A).
Integration & Verification (IVV)
• Author verification plans, test matrices, and validation procedures for unit, subsystem, and platform level tests.
• Coordinate, supervise or support:
o Structural vibration, acoustic & shock testing
o TCT & Thermal vacuum testing
o Power distribution functional test
o Closed‑loop test on avionic testbed
• Support FSW integration
Technical Leadership & Mentorship
• Mentor, guide, lead a multidisciplinary team of junior or intermediate system engineers & interns
• Act as technical liaison with customers, partners and external vendors
• Act as Continuous Improvement stakeholder
• Contribute to company's knowledge‑base, process enhancements, and standards development.
Configuration, Documentation & Standards Management
• Maintain platform‑wide standards (structural margin, thermal‑control, power‑bus architecture, redundancy philosophy…etc.).
• Ensure all artefacts, analysis, software, documentations and deliverables are version controlled in PLM environment.
• Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
• Support Technology Road‑Mapping & Innovation
Launch‑Site, On‑Orbit & Operations Support
• Support launch‑site interface checklists with LVI responsible engineer, pre‑launch checkout procedures, and early‑orbit checkout scripts.
• Provide real‑time platform engineering support during launch, on‑orbit commissioning, anomaly investigations and contingency operations.
• Support SOOH development and associated operator training.
Required Qualifications:
· B.Sc. in Electrical Engineering, Aerospace or Physics with 10 + years of system design experience on LEO/MEO/GEO platforms.
· Deep knowledge of spacecraft bus subsystems and their interactions.
· Experience with power‑electronics design and high‑precision attitude‑control hardware.
· Strong understanding of aerospace system engineering fundamentals
· Hands-on individual who can support systems integration processes and capability to test systems and resolve problems
· Experience with Confluence and JIRA
· Demonstrated capability to efficiently work with little supervision
· Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity
· Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: Montreal, Canada
Tasks summary:
Architecture Concept & Requirements
• Translate mission‑level requirements (CONOPs, mass, volume, power, envelope, pointing, lifetime, redundancy, reliability…etc.) into system requirements and allocate them to platform subsystems (structures, TCS, EPS, GNC, PROP, C&DH, TT&C/PDT, FSW).
• Develop the Platform Architecture Description Document, Interface Control Documents (ICD) and Design Description.
• Perform requirement management and maintain bidirectional traceability throughout the program life cycle.
Concept Trade & Feasibility
• Lead trade studies for structural approach, thermal control concepts (MLI, heat pipes, radiators…etc.), power generation options (e.g. solar array & battery technologies).
Detailed Design
• Oversee detailed design of all major subsystems (structures, TCS, EPS, PROP, C&DH, C&T, GNC, payload interfaces).
• Conduct failure‑mode‑effects‑analysis (FMEA) in support to FDIR, fault‑tree analysis and reliability & availability predictions.
• Ensure compliance with mission requirement and payload specifics.
• Maintain platform level performance budgets
• Support FSW and Satellite Reference Database developments
Cross‑Functional Coordination, Stakeholder & Program Interaction
• Present technical status, risk analyses, and trade‑study results to senior management.
• Negotiate and maintain ICDs with payload and all platform subsystems.
• Support to DC & RF harness design, Platform and Payload layout.
• Support B&P (Phase 0 & pre-phase A).
Integration & Verification (IVV)
• Author verification plans, test matrices, and validation procedures for unit, subsystem, and platform level tests.
• Coordinate, supervise or support:
o Structural vibration, acoustic & shock testing
o TCT & Thermal vacuum testing
o Power distribution functional test
o Closed‑loop test on avionic testbed
• Support FSW integration
Technical Leadership & Mentorship
• Mentor, guide, lead a multidisciplinary team of junior or intermediate system engineers & interns
• Act as technical liaison with customers, partners and external vendors
• Act as Continuous Improvement stakeholder
• Contribute to company's knowledge‑base, process enhancements, and standards development.
Configuration, Documentation & Standards Management
• Maintain platform‑wide standards (structural margin, thermal‑control, power‑bus architecture, redundancy philosophy…etc.).
• Ensure all artefacts, analysis, software, documentations and deliverables are version controlled in PLM environment.
• Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
• Support Technology Road‑Mapping & Innovation
Launch‑Site, On‑Orbit & Operations Support
• Support launch‑site interface checklists with LVI responsible engineer, pre‑launch checkout procedures, and early‑orbit checkout scripts.
• Provide real‑time platform engineering support during launch, on‑orbit commissioning, anomaly investigations and contingency operations.
• Support SOOH development and associated operator training.
Required Qualifications:
· B.Sc. in Electrical Engineering, Aerospace or Physics with 10 + years of system design experience on LEO/MEO/GEO platforms.
· Deep knowledge of spacecraft bus subsystems and their interactions.
· Experience with power‑electronics design and high‑precision attitude‑control hardware.
· Strong understanding of aerospace system engineering fundamentals
· Hands-on individual who can support systems integration processes and capability to test systems and resolve problems
· Experience with Confluence and JIRA
· Demonstrated capability to efficiently work with little supervision
· Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity
· Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: Goodyear, United States
Workplace: onsite
Role type: Part-time, Onsite
Location: Goodyear, Arizona
Seeking dedicated and qualified Adjunct Instructors to join our team at Avila University Arizona. As an Adjunct Instructor, you can teach campus-based, hybrid and online undergraduate and graduate courses. We seek individuals with expertise in various disciplines, including Business, Accounting, Finance, Economics, Marketing, Management, Leadership, Organizational Behavior, Law, English, Communications, Psychology, Social Work, and Technology (Cybersecurity, Computer Science, Analytics).
When applying, please specify in your Cover Letter which subject areas you are applying for. Successful candidates will be added to our adjunct faculty pool. Teaching assignments for the upcoming terms, which runs through May 2027, will be distributed from this pool based on course availability and enrollment.
Responsibilities:
Deliver high-quality online/hybrid instruction using synchronous or asynchronous methods.
Disciplines needed: Cybersecurity, Computer Science, Business (Accounting, Finance, Economics, Marketing, Management, Leadership, Org Behavior, Law), English, Communications, Psychology, Social Work)
Utilize best practices in teaching for online accelerated adult programs.
Employ effective teaching strategies that accommodate diverse student abilities, levels of preparation, and cultural backgrounds. Perform additional duties related to assigned courses as required.
Summary of role:
Instruction & Delivery
Deliver high-quality online and hybrid instruction using in-person, synchronous and asynchronous methods.
Utilize best practices in teaching for online, accelerated adult graduate programs.
Employ effective teaching strategies that accommodate diverse student abilities, professional backgrounds, and learning styles.
Integrate real-world business datasets and industry case studies into course curriculum to ensure practical applicability.
Mentorship & Student Support
Assist students in navigating challenges encountered during their coursework, providing actionable feedback and solutions.
Foster a collaborative learning environment where students are encouraged to reflect on their technical practice and innovate.
Collaboration & Coordination
Collaborate with university faculty and program directors to ensure curriculum alignment with current industry trends in the subject areas.
Participate in faculty meetings and professional development activities to stay updated on best practices in STEM education and emerging AI technologies.
Professional Development
Engage in ongoing professional development to enhance expertise in instructional technologies, instructional methods, and assessment practices.
Stay informed about current research and trends in the subject area, incorporating relevant knowledge into course content.
Administrative Duties
Maintain accurate records of student grades, project evaluations, and attendance within the university’s learning management system.
Ensure compliance with university academic standards and accreditation requirements.
Assist in the coordination of programmatic assessments to monitor the effectiveness of the curriculum.
Qualifications:
For undergraduate courses, a Master's or Doctorate in the relevant discipline is required, along with practical work experience in the course topic.
Experience in synchronous or asynchronous teaching is highly desirable.
An Ed. D. or Ph.D. in the relevant discipline and everyday practical work experience are preferred for graduate courses. A Master's degree in the course discipline and substantive work experience in the associated career can be accepted.
Demonstrate a commitment to excellence in teaching.
Teaching experience with a diverse population (preferred).
Experience with a Learning Management System such as Canvas (preferred).
Experience with effective methods for engaging students through online learning (preferred)
Ability to contribute to a climate that supports a diverse student body, serves first-generation college students, multilingual learners, and contributions to equity and social justice through their work.
Multilingual skills highly preferred.
Terms of Employment:
FLSA Status:
Exempt
Communication:
Maintains communication with various Faculty, staff, and external constituents in the performance of role. Must be professional in all communications as a representative of the senior administrative team. Utilizes existing technology effectively in the performance of duties.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Language Skills:
This position requires the ability to read, write, understand and communicate in English. Functions of the job include: pertinent laws, codes, policies, and/or regulations; personnel processes; curriculum adoption process; program planning and development; and learning styles and curriculum models. Ability is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using standardized methods. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of widely varied types and/or purposes; and utilize a variety of job-related equipment. Independent problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate to significant.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, be mobile in an office environment, stand, read, use a keyboard, and communicate audibly in person and by telephone and video technology. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and is a standard acceptable level for this environment.
Other Skills/Abilities:
Ability to establish and maintain effective working relationships with university employees, community members, external parties, Board members, and senior administrators; ability to speak clear and concisely in written or oral communication and ability to maintain professional decorum.
Evaluation:
Performance of this position will be evaluated in accordance with Avila University policy.
The information contained in this description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. The individual currently holding this position performs additional duties and additional duties may be assigned.
Avila University is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, national origin, sex, age, tenure, disability or any other factors that cannot be lawfully considered in its programs and activities as required by all applicable laws and regulations.
Avila University reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional responsibilities.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
Location: Goodyear, United States
Workplace: onsite
Role type: Part-time, Onsite
Location: Goodyear, Arizona
Seeking dedicated and qualified Adjunct Instructors to join our team at Avila University Arizona. As an Adjunct Instructor, you can teach campus-based, hybrid and online undergraduate and graduate courses. We seek individuals with expertise in various disciplines, including Business, Accounting, Finance, Economics, Marketing, Management, Leadership, Organizational Behavior, Law, English, Communications, Psychology, Social Work, and Technology (Cybersecurity, Computer Science, Analytics).
When applying, please specify in your Cover Letter which subject areas you are applying for. Successful candidates will be added to our adjunct faculty pool. Teaching assignments for the upcoming terms, which runs through May 2027, will be distributed from this pool based on course availability and enrollment.
Responsibilities:
Deliver high-quality online/hybrid instruction using synchronous or asynchronous methods.
Disciplines needed: Cybersecurity, Computer Science, Business (Accounting, Finance, Economics, Marketing, Management, Leadership, Org Behavior, Law), English, Communications, Psychology, Social Work)
Utilize best practices in teaching for online accelerated adult programs.
Employ effective teaching strategies that accommodate diverse student abilities, levels of preparation, and cultural backgrounds. Perform additional duties related to assigned courses as required.
Summary of role:
Instruction & Delivery
Deliver high-quality online and hybrid instruction using in-person, synchronous and asynchronous methods.
Utilize best practices in teaching for online, accelerated adult graduate programs.
Employ effective teaching strategies that accommodate diverse student abilities, professional backgrounds, and learning styles.
Integrate real-world business datasets and industry case studies into course curriculum to ensure practical applicability.
Mentorship & Student Support
Assist students in navigating challenges encountered during their coursework, providing actionable feedback and solutions.
Foster a collaborative learning environment where students are encouraged to reflect on their technical practice and innovate.
Collaboration & Coordination
Collaborate with university faculty and program directors to ensure curriculum alignment with current industry trends in the subject areas.
Participate in faculty meetings and professional development activities to stay updated on best practices in STEM education and emerging AI technologies.
Professional Development
Engage in ongoing professional development to enhance expertise in instructional technologies, instructional methods, and assessment practices.
Stay informed about current research and trends in the subject area, incorporating relevant knowledge into course content.
Administrative Duties
Maintain accurate records of student grades, project evaluations, and attendance within the university’s learning management system.
Ensure compliance with university academic standards and accreditation requirements.
Assist in the coordination of programmatic assessments to monitor the effectiveness of the curriculum.
Qualifications:
For undergraduate courses, a Master's or Doctorate in the relevant discipline is required, along with practical work experience in the course topic.
Experience in synchronous or asynchronous teaching is highly desirable.
An Ed. D. or Ph.D. in the relevant discipline and everyday practical work experience are preferred for graduate courses. A Master's degree in the course discipline and substantive work experience in the associated career can be accepted.
Demonstrate a commitment to excellence in teaching.
Teaching experience with a diverse population (preferred).
Experience with a Learning Management System such as Canvas (preferred).
Experience with effective methods for engaging students through online learning (preferred)
Ability to contribute to a climate that supports a diverse student body, serves first-generation college students, multilingual learners, and contributions to equity and social justice through their work.
Multilingual skills highly preferred.
Terms of Employment:
FLSA Status:
Exempt
Communication:
Maintains communication with various Faculty, staff, and external constituents in the performance of role. Must be professional in all communications as a representative of the senior administrative team. Utilizes existing technology effectively in the performance of duties.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Language Skills:
This position requires the ability to read, write, understand and communicate in English. Functions of the job include: pertinent laws, codes, policies, and/or regulations; personnel processes; curriculum adoption process; program planning and development; and learning styles and curriculum models. Ability is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using standardized methods. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of widely varied types and/or purposes; and utilize a variety of job-related equipment. Independent problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate to significant.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, be mobile in an office environment, stand, read, use a keyboard, and communicate audibly in person and by telephone and video technology. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and is a standard acceptable level for this environment.
Other Skills/Abilities:
Ability to establish and maintain effective working relationships with university employees, community members, external parties, Board members, and senior administrators; ability to speak clear and concisely in written or oral communication and ability to maintain professional decorum.
Evaluation:
Performance of this position will be evaluated in accordance with Avila University policy.
The information contained in this description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. The individual currently holding this position performs additional duties and additional duties may be assigned.
Avila University is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, national origin, sex, age, tenure, disability or any other factors that cannot be lawfully considered in its programs and activities as required by all applicable laws and regulations.
Avila University reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional responsibilities.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
Location: Office Based - London, UK
This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: Office Based in London, England.
The role entails
Empathetic Engagement:
Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving:
Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership:
Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance:
Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy:
Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability:
Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence:
Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge:
A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication:
Exceptional academic track record from both high school and university.
Educational Background:
An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
On-Site Technical Leadership:
Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees.
Driven Mindset:
A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity:
Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following:
Virtualization & Cloud:
Using KVM or OpenStack.
Containers:
primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems:
Block, object, and network storage technologies.
System Networking:
Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity:
A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals:
Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Office Based - London, UK
This is an opportunity for a prospective Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. You will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: Office Based in London, England.
The role entails
Empathetic Engagement: Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving: Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership: Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance: Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy: Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability: Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence: Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge: A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication: Exceptional academic track record from both high school and university.
Educational Background: An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
On-Site Technical Leadership: Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees.
Driven Mindset: A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity: A solid foundation in Linux systems, demonstrated through university projects, lab work, or personal exploration, with exposure to one or more of the following:
Virtualization & Cloud: Using KVM or OpenStack.
Containers: primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems: Block, object, and network storage technologies.
System Networking: Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity: A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals: Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
УдалённоThis role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required
ОфисSan Francisco, CA
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ГибридSan Francisco; Washington D.C.; New York City
ГибридSan Francisco
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
ОфисWe consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридPalo Alto; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридseniorSan Francisco; New York City
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
УдалённоseniorRemote (United States | Canada)
seniorCanada; United States; (Fastwater Staffing) Senior Platform Systems Engineer - Montreal, Canada | Full Relocation Package; We offer full relocation support, including immigration assistance