Location: London, United Kingdom; Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
As a Manager of Forward Deployed Engineering on Notion’s Services team, you will lead a team responsible for the hands-on technical delivery of our most complex customer engagements. Your team will design, build, and deploy production-ready solutions that help enterprise customers integrate Notion as the operating layer for their business.
You will combine people leadership, technical judgment, and customer-facing delivery. You will coach Forward Deployed Engineers through discovery, architecture, implementation, and launch while remaining close enough to the work to guide difficult technical decisions, unblock delivery, and build trust with senior customer stakeholders.
The team’s work includes custom code, production-grade agents and AI workflows using MCP, Agent APIs, and Notion’s automation and execution infrastructure, as well as integrations, data pipelines, enterprise migrations, and complex challenges involving scale, permissions, and governance.
You will help establish how Services delivers complex technical implementations across EMEA. This includes building a high-performing team, improving delivery standards and reusable technical assets, partnering with Sales, Product, CX, and Engineering, and turning lessons from customer deployments into product and platform improvements.
WHAT YOU'LL ACHIEVE
- Lead, coach, and develop a team of Forward Deployed Engineers delivering complex enterprise customer engagements across EMEA.
- Create a high-performance team environment with clear expectations, strong technical standards, effective feedback, and meaningful career development.
- Own the quality and outcomes of engagements from technical discovery and requirements gathering through solution design, implementation, launch, and handover.
- Act as a trusted technical and delivery advisor to customer engineering, IT, security, and business leaders, helping them make informed architectural decisions and deepen their use of Notion.
- Guide the design, build, and operation of custom agents, integrations, automations, and data pipelines that connect Notion with customers’ systems and workflows.
- Oversee large-scale content and data migrations, including discovery, scoping, data modeling, transformation logic, validation, cutover, and post-migration optimization.
- Review technical designs and implementation plans, identify delivery risks early, and step in directly when an engagement requires senior technical leadership.
- Partner with Sales and Services leaders on qualification, feasibility, scoping, effort estimation, staffing, and delivery planning for strategic opportunities.
- Balance customer priorities, team capacity, and technical complexity to make sound staffing and sequencing decisions.
- Help define and scale the operating model for Forward Deployed Engineering, including hiring, onboarding, delivery methodologies, quality reviews, documentation, and engineering best practices.
SKILLS YOU'LL NEED TO BRING
- 8+ years of experience in forward deployed engineering, solutions engineering, professional services, customer engineering, software engineering, or a similar hands-on technical role.
- 2+ years of experience managing, coaching, or leading engineers responsible for customer-facing technical delivery.
- A strong track record of hiring, developing, and retaining high-performing technical teams.
- Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python, with the technical depth to review production-quality code and guide implementation decisions.
- Hands-on experience with APIs, integrations, authentication, data transformation, and production systems.
- Experience leading technical discovery, assessing feasibility, identifying risks, scoping work, estimating effort, and translating ambiguous requirements into executable plans.
- Strong architectural judgment and debugging skills, with the ability to isolate root causes across code, APIs, permissions, integrations, data quality, automation logic, system limits, and customer-specific environments.
- Demonstrated success managing multiple complex customer engagements while maintaining quality, team health, and clear stakeholder communication.
- Strong written and verbal communication skills, with the ability to influence technical and business audiences from practitioners through executive stakeholders.
- A customer- and outcomes-oriented approach, with sound judgment about when to standardize, when to customize, and how to manage tradeoffs.
NICE TO HAVES
- Experience building or scaling a Forward Deployed Engineering, professional services, or customer engineering function in a startup or high-growth environment.
- Experience deploying AI agents in complex coding or business workflows.
- Experience designing or implementing AI-powered workflows involving MCP, APIs, LLM applications, prompt engineering, retrieval or RAG systems, or workflow orchestration.
- Experience with ETL or ELT workflows, schema mapping, validation scripts, and large-scale content or data migration tooling.
- Experience partnering with product and engineering teams to influence roadmaps or architectural decisions based on customer implementation needs.
- Experience supporting pre-sales and early engagement phases, including technical discovery, migration scoping, feasibility analysis, effort estimation, prototypes, and custom scripts.
- Experience establishing technical delivery standards, quality review processes, discovery methodologies, or internal engineering tooling from the ground up.
- A strong track record of successful enterprise implementations across multiple industries or regions.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United Kingdom (Hybrid); United Kingdom (Remote); Spain
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo, we have ~200 Engineers organised into Pillars. ✨ Our stack spans a Ruby on Rails monolith, a single React Native (TypeScript) app frontend, Python for machine learning services, and PostgreSQL, all hosted on AWS and shipped through Kubernetes - backend goes out multiple times a week, app releases to Google and Apple at least weekly. To thrive here, our engineers proactively use our Engineering Principles to guide daily decisions, take ownership of problems beyond their own squad to drive broader impact, and actively drive their own learning, development, and growth.
ABOUT THE ROLE ✍️
We're hiring a Staff Backend Engineer for our Financial Assistant Pillar. You'll shape technical direction and drive delivery across multiple functional product squads.
Key responsibilities for this role include:
- Partnering with senior peers to define architecture and lead complex, high-impact initiatives
- Bringing teams together to ship ambitious product work that improves users’ financial health
- Building shared systems, patterns, and tooling that raise the bar across engineering
- Staying hands-on in our Ruby on Rails monolith -- designing APIs, data models, and scalable services
- Anticipating risks and opportunities early, influencing plans and technical strategy
- Mentoring engineers and TLs, growing the next generation of technical leaders
WHAT WE'RE LOOKING FOR 🕵️
- You’re excited by the opportunity to own and influence technical direction at a pillar level
- You’ve operated at senior/staff level across multiple teams or complex domains
- You bring strong technical judgment and think in long-term, scalable solutions
- You’re comfortable leading without authority and aligning teams around a shared direction
- You have a track record of building systems and practices used beyond your immediate team
- You enjoy mentoring and raising the bar for others
- You have strong, hands-on experience with Ruby on Rails (essential)
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Задачи:
— Вести и развивать действующих B2B-мерчантов
— Проактивно предлагать клиентам новые платежные методы, GEO и условия
— Анализировать снижение или остановку трафика и возвращать объемы
— Реактивировать неактивных клиентов и платежные методы
— Добиваться тестирования и запуска новых методов
— Координировать интеграции с клиентами и платежными партнерами от постановки задачи до production
— Организовывать добавление методов в платежные каскады клиентов
— Контролировать routing, положение метода в каскаде и фактическое распределение трафика
— После интеграции доводить метод до реального платежного объема
— Собирать обратную связь по conversion / approval / decline rate и стабильности методов
— Совместно с технической и операционной командами оперативно решать проблемы и предлагать альтернативные решения
— Масштабировать методы, которые показывают хорошие результаты
Интеграция считается завершенной не после подключения API, а после запуска реального платежного трафика.
Кого ищем:
Приоритет — кандидаты с опытом в:
— PSP / Payment Processing
— High-Risk Payments
— Acquiring / Alternative Payment Methods
— Crypto / Fiat Payments
— Gambling / Betting / Gaming
— Forex / Trading
— других high-risk verticals
Необходимо уверенно ориентироваться в платежной терминологии и процессах: merchant, acquiring, pay-in, payout, cascading, routing, conversion rate, approval rate, decline rate, API integration, callback/webhook, settlement, chargeback, limits, traffic volume.
Особенно важна проактивность: не ждать запроса клиента, а самостоятельно находить возможности для роста оборота.
Если трафик снизился — выяснить причину и восстановить его.
Если появился новый метод — определить подходящих клиентов и предложить им запуск.
Если клиент согласился — довести до интеграции и production.
Если интеграция завершена, но трафика нет — добиться фактического запуска.
Если метод показывает хорошие результаты — увеличить объем и его приоритет в каскаде.
KPI:
Основной KPI — реальный платежный оборот действующей клиентской базы.
Дополнительно:
— рост оборота существующих клиентов
— количество запущенных платежных методов
— успешные интеграции и скорость их запуска
— доля активных клиентов
— реактивация клиентов и методов
— фактический объем после интеграции
— revenue / gross profit по клиентской базе
Условия:
— Готовая база действующих B2B-клиентов
— Существующий платежный оборот
— Постоянное расширение платежных методов
— Удаленная работа
— Быстрое принятие решений без корпоративной бюрократии
— Фикс + существенная бонусная часть, привязанная к результату
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Field Engineer, you will own technical consultations that help enterprise customers adopt and optimize Figma. You will uncover technical challenges, guide customers toward an agreed solution through demonstrations, architectural recommendations, and deliver actionable deployment guidance. Where appropriate, you will deliver scoped engagements in customer environments, writing and adapting code, configuring integrations, and validating solutions alongside customer teams.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Lead technical consultations from discovery through closeout, uncovering customer challenges and defining a clear path to adoption.
Secure customer agreement on proposed solutions through presentations, demonstrations, and architectural guidance, then deliver a technical deployment guide.
Advise on enterprise integrations, identity, governance, design systems and developer workflows, including Code Connect, Dev Mode, MCP, and AI-assisted development.
Deliver carefully scoped implementation engagements in customer environments: navigate existing code, write or adapt code and configuration, and debug and validate results within customer development processes.
Enable customer teams to maintain and extend solutions through workshops, documentation, and hands-on knowledge transfer.
Partner with Forward Deployed Engineering to develop reusable playbooks and own unfamiliar problems through diagnosis and scoping, bringing in specialists as needed.
Coordinate with customer success, sales, product, and engineering teams to remove adoption barriers, share implementation insights, and connect technical outcomes to customer value and account growth. Surface recurring friction, workarounds, and unmet needs to inform product improvements.
We'd love to hear from you if you have:
5+ years of experience in a customer-facing technical role, such as technical account management, solutions engineering, technical consulting, or implementation engineering.
Experience leading technical discovery, defining scoped solutions, and aligning multiple stakeholders on an implementation approach, plus strong communication skills for presenting recommendations, demonstrating solutions, and writing deployment guidance that customers can follow independently.
Strong software development skills in web, mobile, or other applications, including navigating unfamiliar codebases, writing and testing code, and learning new languages and frameworks, with working knowledge of APIs, authentication, Git, and developer tooling to troubleshoot integrations and follow customer code review and deployment processes.
Demonstrated knowledge of how enterprise identity, access controls, and governance affect implementation, and how design systems and reusable components connect design to code.
Hands-on experience with AI-assisted development tools, with the ability to explain generated code, verify its behavior, and take responsibility for the changes you deliver.
While it’s not required, it’s an added plus if you also have:
2+ years of experience as a product engineer working in a modern PDLC
Experience with Figma, Code Connect, Dev Mode, Make, or related design and developer collaboration tools.
Experience building or maintaining design systems, component libraries, or design token pipelines.
Deeper expertise in enterprise identity integrations, CI/CD pipelines, or security and governance requirements.
Experience turning customer implementations into reusable playbooks, reference examples, or technical enablement materials.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Singapore
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success.
This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact.
WHAT YOU WILL DO
CUSTOMER SUCCESS OWNERSHIP
- Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions.
- Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs.
- Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.
- Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn.
- Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns.
- Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap.
- Develop and deliver customer training, enablement programs, and best practices to drive adoption.
- Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics.
STRATEGIC CUSTOMER GUIDANCE
- Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes.
- Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production.
- Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes.
- Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions.
CROSS-FUNCTIONAL COLLABORATION
- Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives.
- Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value.
- Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment.
- Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention.
- Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams.
- Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences.
- Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success.
- Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential.
- Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Задачи:
— Разработка real-time cross-selling платформы для страхования с персонализированными предложениями, полисами, клеймами, интеграциями с платежами, KYC, risk scoring.
— Проектирование масштабируемых распределённых бэкенд-систем на Go.
— Использование паттернов конкурентности (goroutines, channels, sync-примитивы).
— System design под высокую нагрузку.
— Работа с CI/CD инструментами: GitLab CI, GitHub Actions, Jenkins.
— Проведение code review за senior-инженерами.
— Взаимодействие с Product-менеджерами для перевода бизнес-задач в технические планы.
— Общение с внешними стейкхолдерами.
— Использование AI-инструментов в коммерческих проектах.
Требования:
— 5+ лет коммерческой разработки, из них 2+ года в лидерской роли.
— Высшее образование.
— Английский язык на уровне не ниже B2.
Условия:
— Фиксированная зарплата, обсуждается индивидуально по итогам интервью.
— Работа на технике компании MAC (обязательно, предоставляют).
— График работы с 9:00 до 18:00 по немецкому времени.
— Удалённый формат работы почти в любой точке мира, полная занятость.
— Оформление по ТК в странах с юр. лицом компании (Польша, Германия, Литва, Кипр, Венгрия, ОАЭ, Казахстан, Узбекистан, Грузия, Азербайджан, Украина) с полным соцпакетом, оплачиваемым отпуском и сохранением зарплаты при паузах между проектами.
— B2B контракт в остальных странах.
— Дополнительный доход до $1000 gross в месяц за дополнительные активности.
— Пересмотр зарплаты раз в год.
— Карьерное развитие с закреплённым ресурсным менеджером.
— Помощь с релокацией и сбором документов на ВНЖ (полная поддержка в Польше, частичная в Грузии).
Задачи:
— Построение и руководство функцией QA Engineering, поддержка проектов Witcher 4, Cyberpunk 2, Sirius и будущих.
— Определение и реализация стратегии QA Engineering для нескольких проектов и инициатив студии.
— Контроль автоматизированных фреймворков, инструментов, диагностики, функциональных тестов, проверки сборок, стабильности и производительности.
— Интеграция тестовых фреймворков и инструментов в CI/CD пайплайны совместно с Engineering, DevOps и Production.
— Установление метрик QA Engineering, управление рисками и зависимостями, улучшение тестируемости, наблюдаемости и эффективности разработки.
— Наставничество QA инженеров, поддержка карьерного роста, распределение ресурсов, коммуникация дорожных карт и результатов заинтересованным сторонам.
Требования:
— Опыт не менее 5 лет на руководящих инженерных позициях в игровой или софтверной индустрии, предпочтительно на крупных или AAA проектах.
— Сильный инженерный бэкграунд в инструментах, автоматизации, инфраструктуре, движках, бэкенде или системном программировании с возможностью ревью кода, дизайна и архитектуры.
— Опыт разработки или руководства автоматизированными тестовыми фреймворками, включая Unreal Engine и его инструменты.
— Понимание CI/CD пайплайнов, билд-ферм, автоматизированных деплоев и интеграции тестов в рабочие процессы разработки.
— Опыт написания инструментов автоматизации или улучшения процессов на Python, TypeScript или C#.
— Навыки лидерства, наставничества, аналитики, коммуникации и кросс-функционального взаимодействия.
— Приветствуется опыт AAA разработки или сложных систем реального времени.
— Знание Docker, AWS или GCP для инфраструктуры сборки и тестирования.
Условия:
— Трудовой договор с 20–26 днями отпуска и оплачиваемым больничным.
— Пакет релокации: перелёты, временное жильё, перевозка питомцев, отправка вещей, помощь с проживанием и налогами.
— Медицинская страховка, страхование жизни, поддержка ментального здоровья, спортзал, родительские и благополучные программы.
— Гибкий старт работы с 8:00 до 10:00 CET, обучение, курсы, воркшопы и обмен знаниями.
— Офис с возможностью приводить собак, спортзал, скалодром, занятия йогой и боксом, кафетерий, социальные мероприятия, велосипедные удобства.
О проекте i-Line — мобильное приложение для управления живой очередью на автомойках. Для автовладельцев: выбор автомойки на карте; просмотр очереди; бронирование и онлайн-оплата; отслеживание статуса. Для автомоек: управление очередью; CRM; аналитика; расчёт зарплаты мойщиков. Статус проекта: приложение уже разработано и развёрнуто. Сейчас — багфиксинг и подготовка к запуску. Нужно разобраться в существующем Flutter-коде, исправить ошибки и довести приложение до production.
Задачи:
— поиск и исправление багов;
— работа с существующим Flutter-кодом;
— проверка интеграции с backend API;
— исправление проблем Flutter ↔️ backend;
— тестирование Android/iOS;
— подготовка к публикации в App Store и Google Play;
— дальнейшая поддержка проекта 12 месяцев. Срок основной доработки — 1,5 месяца.
Требования:
— Middle Flutter;
— уверенный Flutter/Dart;
— REST API, JSON;
— Git;
— умение разбираться в чужом коде;
— самостоятельный поиск и исправление причин багов;
— готовность уделять проекту 25+ часов в неделю ближайшие 2 месяца.
Условия:
— удалённо;
— гибкий график;
— договор оказания услуг;
— фантомный опцион: 2% от денежного оборота проекта до совокупной выплаты $30 000; ориентировочный срок погашения — 2 года с момента запуска.
Команда:
— Backend-разработчик (в поиске);
— Flutter-разработчик (в поиске);
— React JS-разработчик;
— UX/UI Designer.
Location: United Kingdom (Hybrid); United Kingdom (Remote)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM
Here at Cleo, we have ~200 Engineers organised into Pillars ✨ Our stack spans a Ruby on Rails monolith, a single React Native (TypeScript) app frontend, Python for machine learning services, and PostgreSQL, all hosted on AWS and shipped through Kubernetes - backend goes out multiple times a week, app releases to Google and Apple at least weekly. To thrive here, our engineers proactively use our Engineering Principles to guide daily decisions, take ownership of problems beyond their own squad to drive broader impact, and actively drive their own learning, development and growth.
ABOUT THE ROLE
We’re looking for a brilliant Frontend React/React Native Engineer with an eye for UI/UX design to join us on our mission to fight for the world's financial health. You’ll be joining a team of adaptable, creative and product-focused engineers who ship working software. We understand our customers, we understand their pain, and we are passionate about helping them.
Key responsibilities include:
- Working on our React Native application, building out amazing experiences for our users which bring financial health to life in the unique Cleo tone of voice.
- Writing automated tests alongside your code to give us the confidence to ship it
- Using AB-Tests, feature flags and other tools that let us iterate quickly
- Using data to dig into user journeys, detecting problems and helping to optimise the Cleo experience
- Being part of the rota for our weekly app releases to the Apple and Google app stores
- Getting involved in cross-cutting concerns that lift our entire engineering effort with the rest of the frontend chapter
- Taking part in shaping all the work your squad does, not just the technical parts. Delivery is a team sport, and we encourage everyone at Cleo to share their ideas, so you can expect to be involved in product ideation sessions, user research calls, design reviews, retrospectives, ways of working sessions, product demos, OKR reviews.
Whichever squad and part of the business you land in, you will be shipping changes multiple times a week to our hundreds of thousands of active users and seeing your work having a material impact on the financial health of those most in need.
WHAT WE'RE LOOKING FOR
You are passionate about making a positive difference in society by improving the financial health of our users. You align with our company values https://web.meetcleo.com/life-at-cleo and engineering principles https://web.meetcleo.com/blog/cleo-engineering-principles, which drive our ways of working and software delivery.
For this frontend focused role, we also have some specific asks:
- We’re looking for someone with strong industry experience of using React Native or React with TypeScript for a minimum of 2+ years.
- As your work will primarily involve working on features for our mobile apps, we’d either like to see some proven experience in this area or a genuine passion for moving into the mobile app space.
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Senior NPI Quality Engineer, (Hardware) to lead Product Quality for a portfolio of hardware development programs from concept through launch. As a technical leader within the Product Quality organization, you will partner closely with Hardware Engineering, Manufacturing Engineering, Supplier Quality, Reliability, Operations, and global manufacturing partners to ensure products are designed, validated, and launched with exceptional quality. You will own quality planning, risk management, launch readiness, and product quality execution across multiple complex hardware programs while helping establish the standards and operating mechanisms that define Product Quality at WHOOP.
RESPONSIBILITIES:
- Own Product Quality for multiple hardware development programs, ensuring products progress through development with robust quality planning, risk management, validation, and manufacturing readiness.
- Partner with Product Management and Systems Engineering in transforming ambiguous and broad Voice of Customer requirements into quantifiable specifications via Product and Engineering Requirement Documentation.
- Partner with Hardware Engineering, Manufacturing Engineering, Supplier Quality, Field Quality, Reliability, Test Engineering, Operations, and manufacturing partners to design quality in the product by identifying failure modes and identify quality risks early in the product development process and drive timely resolution throughout product development.
- Lead quality planning activities including DFMEA, CTQ definition, reliability planning, validation and verification strategy, process capability, measurement system analysis, and launch readiness reviews.
- Partner with Supplier Quality to drive quality excellence across the supplier network and contract manufacturers via engineering drawings and design files review, robust quality control plan and process capability improvement
- Drive structured problem solving using data-driven methodologies and statistical engineering to investigate product and manufacturing risks, implement corrective actions, and continuously improve product quality across development programs.
- Represent Product Quality in cross-functional program reviews, communicating quality status, launch readiness, key risks, and mitigation plans to engineering and operations leadership.
- Contribute to the evolution of WHOOP's Product Quality systems, standards, metrics, and operating mechanisms while mentoring peers and helping raise the technical bar across the Product Quality organization.
- Willingness and able to travel up to 15% internationally to partners, suppliers, and contract manufacturers
QUALIFICATIONS:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical discipline.
- 7+ years of experience in Product Quality, NPI Quality, Manufacturing Quality, Product Engineering, or related roles supporting consumer electronics, wearables, medical devices, or similarly complex hardware.
- Experience leading quality for complex hardware products through development, validation, manufacturing readiness, and product launch.
- Strong knowledge of quality methodologies including DFMEA, PFMEA, CTQ, DOE, SPC, MSA, GR&R, root cause analysis, CAPA/8D, and statistical quality methods.
- Experience working with global suppliers and contract manufacturing partners in high-volume manufacturing environments.
- Strong analytical, communication, and cross-functional leadership skills with the ability to influence technical decisions through objective data and structured problem solving.
- Ability to thrive in a fast-paced, highly collaborative environment while managing multiple programs and competing priorities.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package..
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
We are seeking an elite, hands-on Senior Security Compliance Consultant (SOC 2 & GRC Specialist) to lead a critical, company-wide SOC 2 Type II audit readiness initiative. In this strategic engagement, you will perform comprehensive gap analyses, assess existing security controls, design robust compliance workflows, and drive cross-functional teams toward audit completion.
The ideal candidate brings a proven track record in GRC frameworks, control mapping, evidence automation, and policy development. Utilizing automated compliance platforms such as Sprinto, you will build repeatable compliance processes, validate technical controls, and ensure a seamless audit experience across the entire organization.
General Information (About the Client):
Our client is a fast-scaling, cloud-native technology platform committed to maintaining enterprise-grade trust, security, and data privacy. To support their rapid commercial growth and enterprise sales pipeline, they are establishing a formal, highly disciplined security governance model.
They operate a modern, cloud-first environment where compliance is treated not as a passive checklist, but as an active, automated operational advantage. By leveraging modern GRC platforms and fostering a security-conscious culture, they provide an empowering environment for compliance experts to drive real architectural and procedural improvements.
Tasks and Deliverables:
SOC 2 Readiness & Gap Analysis: Conduct a thorough assessment of existing technical and operational security controls, pinpointing compliance gaps and building an actionable remediation roadmap.
Control Design & Implementation: Author, refine, and operationalize security controls, policies, and procedures aligned with SOC 2 Trust Services Criteria (TSC) and PCI DSS standards.
Automated Evidence Collection: Lead evidence-gathering workflows using automated GRC tooling (Sprinto), ensuring all technical artifacts, access logs, and policy attestations are validated and audit-ready.
PCI DSS Guidance: Provide expert advisory on maintaining PCI DSS alignment alongside SOC 2, ensuring overlapping control requirements are mapped efficiently to reduce operational drag.
Cross-Functional Coordination: Collaborate with engineering, DevOps, HR, and IT teams to embed compliance workflows into daily operations without slowing down feature execution.
Auditor Interface & Readiness: Serve as the primary liaison during the audit preparation phase, coordinating directly with external auditors to present evidence, resolve findings, and ensure a successful audit cycle.
Required Experience:
SOC 2 Mastery: Proven track record of leading end-to-end SOC 2 readiness, gap remediation, and audit preparation initiatives for cloud-native or B2B SaaS companies.
GRC & PCI DSS Acumen: Deep familiarity with Governance, Risk, and Compliance (GRC) frameworks, risk assessment methodologies, and PCI DSS compliance requirements.
Tooling Proficiency (Sprinto): Direct, practical experience leveraging automated compliance and evidence-collection platforms, specifically Sprinto (or equivalent modern platforms like Vanta/Drata).
Policy & Control Mapping: Exceptional capability to author clear, enforceable security policies and translate abstract regulatory requirements into concrete engineering controls.
Cross-Functional Facilitation: Strong stakeholder management skills with a history of driving accountability across distributed engineering, product, and operations teams.
Location: Portugal
Workplace: remote
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee well-being and a strong workplace culture.
Who We're Looking For
We are seeking an innovative Business Analyst to join our No-Code Development Team. Our mission is to address real-world challenges and drive transformative impact through no-code technology
In this role, you'll leverage the Creatio platform, which allows you to cover most CRM functionalities with no-code development. You will utilize these tools to create applications and conduct research to determine what is actually needed to solve real-world problems effectively.
Responsibilities
UI Creation with No-Code Tools: Create application UIs using No-code designer tools, including a drag-and-drop interface for composing UI for pages and sections, simplifying and accelerating the development process.
Server Logic Automation: Develop server logic automation using no-code business process tools, similar to a diagram constructor, to implement complex logic for applications, tailored to BPMN notation, leveraging no-code capabilities to streamline automation.
Web Services Integration: Create web services for system integration using no-code tools, including designing RESTful APIs and SOAP interfaces to enable seamless data exchange, ensuring adherence to security protocols, and providing documentation for developers and third-party systems.
Webhook Services Configuration: Create and configure webhook services using no-code tools to receive requests from external services, ensuring proper authentication, data handling, and logging mechanisms for secure and reliable communication.
Database Design: Design database structures using Creatio Objects designer, involving defining tables, relationships, and data fields to ensure scalability, performance, and data integrity.
User Story Decomposition: Decompose User Stories into executable tasks for no-code creation.
Market Research: Conduct market research to generate insights on competitors, industry trends, and analytical reports (e.g., Gartner, Forrester) to identify opportunities for product improvement.
Customer Feedback Gathering: Conduct interviews with end users or solution consultants to gather customer feedback and key product requirements.
Collaboration with QA: Collaborate closely with Quality Assurance Engineers to ensure both manual and automated testing of created solutions, guaranteeing high-quality, robust, and reliable outcomes.
Version Control: Utilize Git/SVN for version control, ensuring seamless collaboration, code integrity, and efficient management of application changes.
Requirements
Proven experience in conducting business analysis and research tasks, including market research, competitor analysis, and gathering business requirements to shape product features.
Knowledge of database management, including key principles of T-SQL, data queuing, designing relationships, view models, indexes, and understanding the fundamentals of complex selection queries such as joins and sub-selects.
Solid understanding of BPMN notation principles, with the ability to model business processes accurately and efficiently.
Proven experience working within software development teams or as a business analyst for IT projects, demonstrating effective collaboration skills.
Hands-on experience in configuring information systems through UI-based tools, ensuring optimal user experiences.
Strong general understanding of technology concepts, data structures, and integration methods to ensure seamless implementation of no-code solutions.
A fast learner, capable of quickly adapting to new UI tools and technologies, with an eagerness to continuously expand your skill set.
Proficiency in English, with the ability to conduct interviews and collaborate effectively with international stakeholders.
Will be a plus
Demonstrated proficiency with one or more of the following platforms and tools: CRM, BPM, or No-Code Platform/System Experience.
Coding skills, with the ability to understand and communicate technical concepts effectively.
Proficiency with Figma or similar software for UI prototyping, creating clear and effective user interfaces that enhance the user experience.
What to expect from us
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Praktika.ai is an immersive language learning app with generative AI Avatars. Available vacancies include Senior Full Stack Engineer (Web Funnels), Senior Product Designer (Mobile Apps), and User Acquisition Manager (Web). More details can be found in Adam Turaev's post on LinkedIn.
Location: London
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
This role unites Security and Infrastructure under a single organizational mandate to ensure security practices align directly with rapid engineering execution and platform scalability. Flo Health protects the data of over 80 million monthly active users, holding ISO 27001 and ISO 27701 certifications alongside privacy-first features such as Anonymous Mode. The VP of Security & Infrastructure is accountable for maintaining and elevating these security, privacy, and architectural standards across the organization. We are building organisation where secure is the default path and the fast path.
Core Ownership & Responsibilities
1. Security Strategy & Governance
Security Stategy and Roadmap:
Develop, evolve and communicate Flo’s security strategy and roadmap, promoting strong shared security ownership culture.
Security Programme:
Oversee all aspects of Flo’s security programme, risk management, security architecture, product security, and security operations, including embedded security engineering functions.
Data Protection & Governance:
Define and enforce standards for storing, protecting, and deleting personal and health data across production systems, analytics warehouses, AI model training sets, backups, and search indexes.
Regulatory & Compliance Engineering:
Deliver and oversee the performance of technical controls, automated evidence extraction, and ongoing compliance for ISO 27001, ISO 27701, SOC 2 Type 2, HIPAA, EU AI Act, and Cyber Resilience Act.
Third-Party & Supply-Chain Risk:
Establish evaluation criteria and ongoing governance controls for vendors, SDKs, and external partners accessing internal environments or data.
Vulnerability Management:
Oversee the management life cycle of code, third party and platform vulnerabilities, ensuring remediation paths are transparent, risk-based, and tracked to closure.
Security Operations & Incident Response:
Oversee detection engineering, continuous threat monitoring, and serve as the accountable executive for major incident escalations.
2. Platform & Infrastructure Engineering
Cloud & Developer Infrastructure:
Own GCP and AWS multi-account architecture, Kubernetes, Terraform, and developer platform delivery to drive down lead times and change failure rates.
Secure SDLC: embed technical security requirements across the development lifecycle, optimising automated security controls within CI/CD pipelines, and ensuring well informed platform and product security architecture decisions drive strong protection, resilience and scalability.
Corporate IT & Access Controls:
Manage IT service provision, including identity, hardware devices, collaboration tools and joiner-mover-leaver lifecycle workflows through automated, self-service access controls.
3. User Identity & AI Security
Product Identity & Access Management:
Direct cross-functional roadmaps for user facing security services and account safety, including authentication, sessions management, and cryptography,while balancing conversion metrics with security controls.
AI & Machine Actor Security:
Establish governance, scoping, permissioning, appropriate security guardrails and auditing for AI-assisted engineering agents and consumer-facing AI features.
4. External Trust and Transparency
Advocate for Security In FemTech:
Set and continually raisethe bar as market leader, executing transparent and proactive external communications and raising Flo's security profile through external events and industry engagement.
Key Qualifications & Technical Requirements
Leadership Experience:
Proven track record of managing combined or parallel Security and Production Infrastructure functions at consumer scale (tens of millions of active users).
Product Integration:
Demonstrated experience partnering with Product, Design, and Mobile/Backend Engineering teams to ship user-facing features to roadmap.
Audit Track Record:
Successful execution and ongoing maintenance of ISO 27001, SOC 2, HIPAA, or equivalent certification frameworks through external audits.
Data Privacy Systems:
Deep technical experience implementing GDPR, automated data deletion, retention policies, DPIAs, and cross-border transfer controls programmatically.
AI Governance & Security:
Practical implementation experience securing AI models, autonomous code/development agents, and automated permission/audit systems.
Preferred Qualifications:
Experience with consumer sign-in optimization, health/biometric data protection, in-house offensive security engineering, and mobile platform security.
Annual Salary Range (ranges may vary based on skills and experience)
£200,000
—
£220,000 GBP
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Задачи:
— Обработка входящих запросов и тикетов клиентов.
— Ответы на вопросы клиентов и предоставление точной информации.
— Помощь клиентам в решении вопросов, связанных с онбордингом и использованием продукта.
— Эскалация сложных вопросов соответствующим внутренним командам.
— Поддержание связи с клиентами до полного разрешения запросов.
— Ведение точной информации о клиентах и истории коммуникаций в HubSpot.
— Обновление статусов клиентов и тикетов.
— Отслеживание открытых вопросов и обеспечение их решения.
— Сбор повторяющихся вопросов и проблем клиентов для передачи соответствующим командам.
— Помощь в улучшении внутренних процессов на основе обратной связи клиентов.
Требования:
— Опыт работы от 1 года в Customer Support, Customer Success, Onboarding, Account Management, Operations или аналогичной роли.
— Опыт работы с тикетами, запросами клиентов или очередями поддержки.
— Опыт работы с SaaS, fintech, платежами, банковскими или другими B2B технологическими продуктами будет плюсом.
— Хорошие письменные и устные коммуникативные навыки на английском и русском языках.
— Хорошие организационные навыки и внимание к деталям.
— Способность одновременно обрабатывать несколько запросов клиентов.
— Опыт работы с CRM или системами тикетов будет плюсом.
— Уровень английского B2+ (письменно и устно).
Желательно:
— Опыт в fintech, платежах, банковском деле, FX или кросс-граничных платежах.
— Понимание процессов KYB/KYC или онбординга.
— Опыт работы с международными клиентами.
— Опыт работы с HubSpot или аналогичными CRM/системами поддержки.
Условия:
— Работа в международной fintech компании, работающей в Африке, MENA и Азии.
— Получение практического опыта в fintech, платежах, онбординге и операциях с клиентами.
— Тесное взаимодействие с командами Product, Compliance и Operations.
— Возможность роста в роли Customer Success, Account Management или Operations по мере масштабирования компании.
Location: Berlin (Germany)
Data Scientist
- Join Our Innovative Team at think-cell Software
Our Story
At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
We're a Data Team that operates like a scaleup within an established company: real ownership, short decision paths, and room to shape things. No corporate bureaucracy – but the resources of a mature business. Our team is made up of experienced senior individual contributors who work independently, challenge each other constructively, and collaborate closely on solving complex problems. It is an environment with a high level of trust, autonomy, and strong opportunities to learn from experienced peers across both technical and business topics.
You don't just analyze – you drive. You proactively identify gaps, inefficiencies, and opportunities for improvement, build the foundations to answer questions, and make sure stakeholders don't just receive dashboards, but know what to do with them.
Key Responsibilities:
Translate complex product and business questions into structured analytical, statistical, and machine-learning approaches
Develop predictive and diagnostic models and derive robust signals from customer, product, and behavioural data
Own solutions end to end - from outcome definition, feature engineering, and validation to operationalization, monitoring, and continuous improvement
Design analyses that identify meaningful drivers, test assumptions, and quantify uncertainty
Create reusable analytical assets, including models, scores, features, and evaluation frameworks
Partner with Product, Marketing, Commercial, and other teams to turn complex findings into clear decisions and actions
You will be great for this position if you have
3+ years of experience in Data Science, Advanced Analytics, or a comparable role
Strong SQL and Python skills, including experience with common data science and machine-learning libraries
Solid knowledge of statistical and predictive modelling, feature engineering, and model evaluation
Experience operationalizing analytical models for recurring business use
A strong understanding of validation, data leakage, bias, uncertainty, and model limitations
A pragmatic approach focused on the simplest reliable solution
Strong stakeholder management skills and the ability to challenge assumptions and communicate what data can and cannot support
A proactive, ownership-driven way of working
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We embrace change and challenge the status quo.
Ownership
: We take pride in our work and learn from our mistakes.
Customer First
: We prioritize delivering lasting value.
Unified Team
: We foster collaboration, respect, and integrity.
Strive for Excellence
: We set ambitious goals and pursue quality.
We believe in a human hiring process, every application is personally reviewed.
Why is think-cell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 240 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Наш партнер — консалтинговая компания, которая помогает крупным компаниям развиваться и проходить трансформации: выстраивать стратегии, развивать лидеров и команды, менять корпоративную культуру и улучшать опыт сотрудников и клиентов. Сейчас ищем hands-on продуктового маркетолога, который поможет выводить на рынок и развивать продукты и практики компании: глубже понимать аудиторию, находить точки роста и превращать сложную экспертизу в понятные рынку предложения. Часть процессов, верхняя воронка и аналитика находятся в стадии развития. Поэтому ищем маркетолога-архитектора, которому интересно не только решать задачи бизнеса, но и достраивать систему вокруг них.
Задачи:
— Исследовать рынок, клиентов и конкурентов: глубже разбираться в сложной B2B-аудитории, её задачах и потребностях;
— Погружаться в практики и их продуктовый портфель и вместе с лидерами этих практик превращать экспертизу и продуктовые гипотезы в понятные рынку предложения: определять целевую аудиторию, ценностное предложение, продуктовое позиционирование, оффер, ключевые сообщения и доказательную базу;
— Разрабатывать GTM-гипотезы для приоритетных продуктов и направлений — целевые сегменты, офферы, каналы, точки контакта с аудиторией;
— Запускать маркетинговые эксперименты: от формулировки гипотезы и подготовки необходимых материалов до оценки результата и следующей итерации;
— Собирать и развивать маркетинговую воронку вокруг продукта: определять точки входа, ключевые метрики и связь маркетинговых активностей с коммерческим результатом;
— Определять набор маркетинговых и sales-материалов, необходимых для GTM продукта, и собирать их вместе с контентом, дизайном и внешними партнёрами; при необходимости самостоятельно делать первые прототипы и драфты;
— Работать в тесной связке с Client Success / продажами: анализировать качество входящего спроса, конверсию и причины отказов, сигналы из действующих аккаунтов, возможности для cross-sell/расширения и использовать обратную связь рынка для улучшения продукта, оффера и GTM;
— Работать на стыке маркетинга, продаж и руководителей практик: синхронизировать команды вокруг продукта, помогать формировать единое понимание его ценности;
— Работать в hands-on подходе: самостоятельно погружаться в задачу, формулировать решение и доводить его до реализации.
Требования:
— Опыт в продуктовом или B2B-маркетинге от 3 лет, включая самостоятельное ведение полного GTM-цикла для нескольких продуктов или направлений одновременно;
— Опыт работы со сложными экспертными продуктами или услугами и зрелой B2B-аудиторией — C-level и топ-менеджментом; опыт работы с HRD, L&D и другими функциональными ЛПР будет плюсом;
— Опыт customer и market research: сегментация аудитории, определение ICP, изучение потребностей и сценариев использования, анализ конкурентов, поиск новых сегментов;
— Практический опыт в разработке позиционирования, value proposition, офферов и упаковке сложных продуктов и услуг;
— Опыт разработки и тестирования GTM-подходов и гипотез: выбор целевых сегментов, каналов и точек контакта с аудиторией;
— Системное и аналитическое мышление: понимание логики воронки от точки входа до коммерческого результата, умение определять метрики, тестировать гипотезы и делать выводы на основе данных;
— Сильное бизнес-мышление: способность быстро разбираться в незнакомой предметной области и сложном бизнес-контексте;
— Hands-on подход и высокая автономность: готовность самостоятельно погружаться в задачи, собирать необходимые ресурсы и доводить решения до реализации в условиях высокой неопределённости.
Условия:
— Высокая автономность. Директор по маркетингу определяет стратегические приоритеты и общую рамку бренда и коммуникаций. Product Marketing Manager самостоятельно владеет продуктовым уровнем GTM: исследует рынок, проблематизирует продукт вместе с лидером практики, формирует и проверяет go-to-market гипотезы и отвечает за связь маркетинга с коммерческим результатом;
— Влияние на процесс. Можно не просто выполнять задачи, а выстраивать маркетинговые процессы и систему работы;
— Партнерство с бизнесом. Работаете на стыке маркетинга, продаж и лидеров практик, напрямую влияя на то, как выглядит продукт и какой коммерческий результат он приносит;
— Пространство для инициативы. Можно предлагать гипотезы для новых продуктов и офферов, проверять их через реальные запуски и достраивать систему там, где ее еще нет;
— Формат: удаленная работа + периодические поездки в Москву на командные и маркетинговые мероприятия. Рассматриваем кандидатов преимущественно из Москвы, а также из других регионов РФ.
Australia - Remote
ГибридUnited Kingdom (Hybrid); United Kingdom (Remote); Spain
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ГибридSingapore; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридUnited Kingdom (Hybrid); United Kingdom (Remote)
ОфисseniorBoston, MA
УдалённоseniorГеография найма не уточнена
УдалённоPortugal
London; We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities
Berlin (Germany); We encourage applicants from all backgrounds to apply