Location: APJ
About the Role
ClickHouse is launching a strategic Postgres initiative to extend our developer-first cloud platform, so teams can easily integrate Postgres with ClickHouse and power end-to-end data workflows.
We’re looking for a Senior Software Engineer to join the team building this platform. You’ll work across a range of areas — from control plane services and automation to operational tooling and developer experience. This is a flexible, full-stack systems role for an engineer who thrives in environments where boundaries are fluid, problems are complex, and impact is tangible.
WHAT YOU’LL DO
- Design and build backend services that orchestrate and manage database clusters in ClickHouse Cloud.
- Extend our platform control plane — written in Ruby, Go, and TypeScript — to support new Postgres capabilities.
- Contribute to PostgreSQL extensions and data plane agents, written in C, C++ or Rust
- Contribute to automation and tooling that simplify cluster provisioning, scaling, and lifecycle management.
- Collaborate with infrastructure, SRE, and product teams to ensure operational excellence, performance, and reliability.
- Develop APIs and integrations that expose new Postgres functionality to customers and internal systems.
- Improve observability, deployment safety, and debugging workflows for database services.
- Participate in design discussions, code reviews, and on-call rotations, contributing to the overall reliability and velocity of the team.
- Operate with autonomy — identifying opportunities, driving execution, and delivering meaningful impact.
ABOUT YOU
- Experience: 6+ years in software engineering, ideally with experience building or operating database or cloud platform systems.
- Postgres Expertise: Deep understanding of Postgres — configuration, extensions, operations, and performance tuning.
- Technical Skills:
- Strong programming experience in one or several of Ruby, Go, Rust, C or Python (and willingness to work across languages).
- Familiarity with cloud infrastructure, APIs, and automation tools (Terraform, Kubernetes, CI/CD).
- Understanding of distributed systems, data replication, and service orchestration patterns.
- Mindset: Pragmatic, detail-oriented, and comfortable with both greenfield development and operational ownership.
- Flexibility: Happy to contribute where needed — from backend APIs and platform automation to Postgres internals and debugging.
- Collaboration: Strong communicator who works effectively across teams in a fast-paced, cross-functional environment.
- Ownership: You operate with a founder’s mindset — take initiative, move quickly, and care deeply about outcomes.
WHY JOIN US
- Be part of a strategic new offering that expands the scope and impact of ClickHouse Cloud.
- Work with cutting-edge database and infrastructure technologies at scale.
- Operate with high autonomy in a small, focused team that values deep expertise and collaboration.
- Shape foundational systems for reliability, automation, and developer experience in managed database.
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: APJ
About the Role
ClickHouse is launching a strategic Postgres initiative to extend our developer-first cloud platform, so teams can easily integrate Postgres with ClickHouse and power end-to-end data workflows.
We’re looking for a Senior Software Engineer to join the team building this platform. You’ll work across a range of areas — from control plane services and automation to operational tooling and developer experience. This is a flexible, full-stack systems role for an engineer who thrives in environments where boundaries are fluid, problems are complex, and impact is tangible.
WHAT YOU’LL DO
- Design and build backend services that orchestrate and manage database clusters in ClickHouse Cloud.
- Extend our platform control plane — written in Ruby, Go, and TypeScript — to support new Postgres capabilities.
- Contribute to PostgreSQL extensions and data plane agents, written in C, C++ or Rust
- Contribute to automation and tooling that simplify cluster provisioning, scaling, and lifecycle management.
- Collaborate with infrastructure, SRE, and product teams to ensure operational excellence, performance, and reliability.
- Develop APIs and integrations that expose new Postgres functionality to customers and internal systems.
- Improve observability, deployment safety, and debugging workflows for database services.
- Participate in design discussions, code reviews, and on-call rotations, contributing to the overall reliability and velocity of the team.
- Operate with autonomy — identifying opportunities, driving execution, and delivering meaningful impact.
ABOUT YOU
- Experience: 6+ years in software engineering, ideally with experience building or operating database or cloud platform systems.
- Postgres Expertise: Deep understanding of Postgres — configuration, extensions, operations, and performance tuning.
- Technical Skills:
- Strong programming experience in one or several of Ruby, Go, Rust, C or Python (and willingness to work across languages).
- Familiarity with cloud infrastructure, APIs, and automation tools (Terraform, Kubernetes, CI/CD).
- Understanding of distributed systems, data replication, and service orchestration patterns.
- Mindset: Pragmatic, detail-oriented, and comfortable with both greenfield development and operational ownership.
- Flexibility: Happy to contribute where needed — from backend APIs and platform automation to Postgres internals and debugging.
- Collaboration: Strong communicator who works effectively across teams in a fast-paced, cross-functional environment.
- Ownership: You operate with a founder’s mindset — take initiative, move quickly, and care deeply about outcomes.
WHY JOIN US
- Be part of a strategic new offering that expands the scope and impact of ClickHouse Cloud.
- Work with cutting-edge database and infrastructure technologies at scale.
- Operate with high autonomy in a small, focused team that values deep expertise and collaboration.
- Shape foundational systems for reliability, automation, and developer experience in managed database.
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: APJ
About the Role
ClickHouse is launching a strategic Postgres initiative to extend our developer-first cloud platform, so teams can easily integrate Postgres with ClickHouse and power end-to-end data workflows.
We’re looking for a Senior Software Engineer to join the team building this platform. You’ll work across a range of areas — from control plane services and automation to operational tooling and developer experience. This is a flexible, full-stack systems role for an engineer who thrives in environments where boundaries are fluid, problems are complex, and impact is tangible.
WHAT YOU’LL DO
- Design and build backend services that orchestrate and manage database clusters in ClickHouse Cloud.
- Extend our platform control plane — written in Ruby, Go, and TypeScript — to support new Postgres capabilities.
- Contribute to PostgreSQL extensions and data plane agents, written in C, C++ or Rust
- Contribute to automation and tooling that simplify cluster provisioning, scaling, and lifecycle management.
- Collaborate with infrastructure, SRE, and product teams to ensure operational excellence, performance, and reliability.
- Develop APIs and integrations that expose new Postgres functionality to customers and internal systems.
- Improve observability, deployment safety, and debugging workflows for database services.
- Participate in design discussions, code reviews, and on-call rotations, contributing to the overall reliability and velocity of the team.
- Operate with autonomy — identifying opportunities, driving execution, and delivering meaningful impact.
ABOUT YOU
- Experience: 6+ years in software engineering, ideally with experience building or operating database or cloud platform systems.
- Postgres Expertise: Deep understanding of Postgres — configuration, extensions, operations, and performance tuning.
- Technical Skills:
- Strong programming experience in one or several of Ruby, Go, Rust, C or Python (and willingness to work across languages).
- Familiarity with cloud infrastructure, APIs, and automation tools (Terraform, Kubernetes, CI/CD).
- Understanding of distributed systems, data replication, and service orchestration patterns.
- Mindset: Pragmatic, detail-oriented, and comfortable with both greenfield development and operational ownership.
- Flexibility: Happy to contribute where needed — from backend APIs and platform automation to Postgres internals and debugging.
- Collaboration: Strong communicator who works effectively across teams in a fast-paced, cross-functional environment.
- Ownership: You operate with a founder’s mindset — take initiative, move quickly, and care deeply about outcomes.
WHY JOIN US
- Be part of a strategic new offering that expands the scope and impact of ClickHouse Cloud.
- Work with cutting-edge database and infrastructure technologies at scale.
- Operate with high autonomy in a small, focused team that values deep expertise and collaboration.
- Shape foundational systems for reliability, automation, and developer experience in managed database.
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: PL
Workplace: remote
Overview:
SOFTSWISS is looking for a Head of Infrastructure Security to lead the Infrastructure Security team within a high-load international iGaming company operating remotely across regulated markets. We need a true, experienced, and accomplished professional who shares our culture and values.
Security Team:
SOFTSWISS Security Team takes care of iGaming services protection, data privacy, and business continuity to ensure that nothing distracts satisfied customers from using our products. We work closely with the IT team that develops and supports our services, and together we create genuinely excellent and secure iGaming products.
Purpose of the role:
You will be responsible for leading and developing the Infrastructure Security Team, defining priorities, establishing scalable security processes, and driving infrastructure security outcomes across the organization. The role combines team leadership with strong technical guidance to support security decision-making across infrastructure domains.
Key responsibilities:
Lead, coach, and develop the Infrastructure Security team, ensuring clear ownership, accountability, and strong execution
Define and drive the Infrastructure Security strategy, roadmap, standards, and operating model
Prioritize team initiatives based on security risk, business impact, engineering capacity, and regulatory requirements
Guide security across infrastructure environments, including cloud platforms, Kubernetes, endpoints, privileged access management, remote access, and vulnerability management
Build scalable processes for risk prioritization, remediation tracking, and cross-functional collaboration
Partner with Engineering, Product, Infrastructure, and Security teams to integrate security early and improve execution
Communicate infrastructure security risks, priorities, trade-offs, and progress clearly to technical teams and leadership
Required Experience:
5+ years of experience in cybersecurity, including experience leading and managing technical security teams
Strong background in Infrastructure Security, Cloud Security, or Platform Security
Experience translating security goals into clear roadmaps, priorities, ownership models, and measurable outcomes
Proven leadership skills with experience in coaching, delegation, feedback, and team development
Ability to influence stakeholders and drive change across cross-functional teams
Strong communication skills with the ability to engage both technical and non-technical audiences
Upper-Intermediate or higher English level
Nice to have:
Experience securing infrastructure in high-risk or regulated environments such as iGaming, Crypto, FinTech, or similar industries
Experience maturing a security function from reactive execution to a structured, scalable security program
Experience leading distributed or fully remote technical teams
Hands-on experience with Zero Trust models, secure remote access, AWS, OCI, and Google Workspace Security
Experience with digital asset or cryptocurrency infrastructure security
Learn more about our hiring process
here (
link
)
– what to expect, how to prepare, and what makes SOFTSWISS different
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Electronics & RF Test Team Lead
- Location: Espoo, Finland
- Department: Spacecraft Hardware
- Reports to: Qualification and System Integration Lead
- Employment type: Permanent
- Workplace model: On-site / Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As an Electronics and RF Test Team Lead you will support the company's growth as we continue to scale our engineering department. The team supports the qualification of new satellite technologies and the validation and testing of our next-generation satellite systems. Responsibilities also include developing test jigs, constructing test setups, and preparing documentation for our production line.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Lead, manage, and mentor the Electronics and RF Test Team
- Interpret the team OKRs and delegate tasks in order to achieve the domain goals
- Lead and contribute to trade studies, design reviews, and verification and qualification documentation
- Ensure smooth and timely product delivery from concept through qualification
- Mentor and support the professional development of team members, helping them grow in their careers and take on new challenges.
- Support integration, validation, and issue resolution across internal and external teams
- Report progress, risks, and key metrics clearly to upper management and program stakeholders.
WHAT WE’RE LOOKING FOR
Must haves:
- Master degree in Electronics Engineering, Telecommunications engineering (or related field)
- Experience working with Electronics & Lab Instruments
- Hands on experience in complex machines assembly and testing
- Proven track record in team leadership or technical lead roles
- Experience with R&D projects.
- Hands on experience in complex machines assembly and testing
- You have a demonstrated track record of transitioning products from engineering prototype to serial manufacturing.
Nice to haves:
- Aerospace industry experience
- Strong understanding of space product qualification processes, including subsystems and complete satellites.
- Experience with PLM or PDM systems for configuration control
APPLICATION PROCESS
- Recruiter screening
- Hiring manager interview
- Technical task
- Technical panel interview
- Director interview
- VP Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Istanbul
Workplace: onsite
The international technology company Ajax Systems opens a full-cycle production facility in Türkiye.
Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.
Location : Istanbul/Tuzla, DESBAS
Responsibilities
Manage, direct, and assign daily tasks to storekeepers and assistants who receive, store, and release goods,
Organize loading and unloading operations in the warehouse in strict compliance with Occupational Health and Safety (OHS), industrial hygiene, and fire protection regulations,
Control the allocation of material assets (MA) in the warehouse to ensure the most rational use of space, facilitating and accelerating the identification of necessary materials to prevent dispatch delays.
Oversee the receipt of material assets (MA) into the warehouse; organize verification of the number of cargo spaces, weight, volume, integrity of contents, and completeness against accompanying documents,
Ensure the efficient processing of requests for the release, picking, and completion of shipments,
Monitor packaging quality for transportation and create procurement requests for necessary packaging materials,
Participate in developing and implementing measures to optimize warehouse management and improve overall efficiency.
Prepare, record, and process income, expenditure, production, and other warehouse documents for receiving and releasing inventory,
Ensure all original documents from suppliers, contractors, and other company departments are received and processed properly,
Check that the party receiving the inventory holds all required documents in the established form,
Prepare established periodic reports, control their accuracy, and submit them to management on time,
Participate in conducting regular inventory counts (stocktaking) and preparing relevant documents.
Bear full material responsibility for ensuring the proper storage, safety, and security of all material assets, preventing damage, theft, loss, or other incidents in the warehouse.
Qualifications
Bachelor's Degree (Preferably in Logistics, Supply Chain, or related fields),
At least 1 year of work experience
in warehouse management, stock control, or senior warehouse operations,
Proficiency in warehouse programs (1C - Accounting or similar ERP systems) and MS Office applications (especially Excel),
Good command of English and Turkish (both written and spoken),
Knowledge of electronic component base (resistors, transistors, etc.),
Strong knowledge of regulatory and methodological materials on warehouse management, standard storage conditions, packaging rules, and Occupational Health and Safety (OHS) procedures,
Advanced reporting skills and experience in professional business correspondence,
Leadership, coordination, and motivation skills to effectively manage storekeepers and storekeepers' assistants,
Strong communication skills, with the ability to remain calm, professional, and solution-oriented in conflict or crisis situations,
Ability to take initiative and make independent decisions.
Location: Colombia
Our HR team plays a key role in supporting Plata’s growth by ensuring efficient, compliant, and scalable people operations. Payroll is a critical function within this area, connecting HR, Finance, and Accounting to ensure accurate employee compensation, reliable reporting, and a seamless employee experience.
As our business continues to grow, we are transforming our payroll operations to strengthen internal processes, implement robust controls, and build a sustainable model that can support our future needs.
The Payroll Team Lead is responsible for:
Managing end-to-end monthly payroll operations for 150+ employees in Colombia, ensuring accuracy, compliance, and timely payments.
Leading some transitions of payroll services ensuring business continuity, accurate data migration, and effective knowledge transfer.
Designing and implementing standardized payroll processes, validation procedures, reconciliations, and internal controls.
Ensuring compliance with Colombian labor legislation, payroll taxation, social security, statutory benefits, and collective bargaining agreements.
Managing relationships with external payroll providers and acting as the main point of contact for HR, Finance, Accounting, and other internal stakeholders.
Ensuring accurate payroll reporting, employee cost analysis, and timely delivery of financial information.
Leading process optimization, automation, and the roadmap to bring payroll operations in-house.
Supporting employees and internal teams with payroll-related inquiries and compensation matters.
Challenges that await you:
Build transparent, well-documented, and scalable payroll processes from the ground up.
Strengthen payroll governance by implementing robust controls, reconciliations, and risk prevention mechanisms.
Coordinate multiple stakeholders across HR, Finance, Accounting, and external providers, including international teams.
Lead the transformation towards an in-house payroll model defining the systems, resources, processes, and capabilities required.
Support a growing organization while maintaining high standards of accuracy, compliance, and operational efficiency.
What makes you a great fit:
5+ years of hands-on experience managing end-to-end payroll operations, with strong expertise in Colombian payroll and labor legislation.
Proven experience managing outsourced payroll providers and leading payroll operations or process transformation initiatives.
Strong knowledge of payroll taxation, social security contributions, statutory benefits, termination settlements, and collective bargaining agreements.
Experience designing payroll controls, reconciliations, reporting procedures, and payroll accounting processes.
Excellent stakeholder management and communication skills, with the ability to confidently lead meetings and explain complex payroll matters to local and international teams.
Fluent English (B2+/C1), both written and spoken.
Strong analytical skills, advanced Excel proficiency, and experience working with payroll systems and large datasets.
A proactive, detail-oriented, and ownership-driven mindset, with the ability to independently lead cross-functional projects and turn challenges into structured, actionable solutions.
Our ways of working:
Innovative Spirit: A commitment to creativity and groundbreaking solutions
Honest Feedback: valuing open, transparent communication
Supportive Team: a strong, collaborative community
Celebrating Achievements: recognizing our wins together
High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
StellarTech is building a Customer Tech Care unit - a specialised engineering squad embedded within Customer Care, whose sole purpose is to technically resolve every user issue that cannot be solved by a standard support agent. As the Lead, you will be the technical authority and organisational backbone: triaging escalated tickets, directing your team of automation engineers, coordinating with product and infrastructure engineering, and personally architecting or approving every solution shipped.
This is not a traditional support lead role. You will spend the majority of your time in systems - querying databases, reproducing bugs in staging, reading logs, designing automation flows, and evaluating LLM agents. You are the bridge between what support teams observe and what engineering teams build.
What You’ll Do:
1. Team Leadership & Unit Operations
• Own day-to-day operation: capacity planning, sprint structure, task distribution, and quality standards.
• Mentor and grow automation engineers; define code and architecture review processes.
• Establish and track unit KPIs: ticket deflection rate, automation coverage ratio, recurrence prevention.
• Report unit performance to management; propose headcount and tooling investments backed by data.
2. Escalation Triage & Technical Investigation
• Serve as the primary technical intake point for all escalated issues: reproduce problems, isolate root causes, scope resolution paths.
• Access production/staging systems, internal dashboards, and databases (SQL/NoSQL) to investigate issues directly.
• Analyse logs, event streams, payment records, subscription states, and user journey data.
• Own the diagnostic protocol and ensure team members follow structured investigation runbooks.
3. Automation Solution Architecture
• Design and oversee automation solutions that resolve recurring issue categories without human intervention.
• Architect multi-step pipelines spanning Zendesk triggers, internal API calls, and database state changes.
• Define the solution taxonomy (macro vs. API vs. LLM agent vs. DB script) and enforce it across the team.
• Approve all automation flows before production deployment; enforce rollback and monitoring standards.
4. LLM & AI Agent Delivery
• Lead design and deployment of LLM-based agents capable of diagnosing and resolving issues autonomously.
• Define agent architecture for context injection: user profile, subscription state, events, ticket history from DB.
• Oversee training loop quality: curate high-quality resolved tickets to improve agent accuracy.
• Evaluate agent performance quantitatively; own escalation decisions vs. further automation.
5. Engineering–Support Interface
• Act as authoritative translator between support teams (who observe symptoms) and engineering teams (who own systems).
• Maintain a shared escalation taxonomy and SLA matrix agreed with both Support Director and Engineering leads.
• Own the feedback loop: unit diagnostic output becomes the engineering bug report that ships a fix.
• Coordinate with Product, Backend Engineering, and Data teams to secure required system access and API endpoints.
6. Documentation & Knowledge Management
• Maintain a live runbook library: automation flows, escalation paths, investigation procedures.
• Ensure every automation has a documented failure mode and rollback path.
• Create onboarding materials for new automation engineers.
What We’re Looking For:
• 5+ years in automation engineering, technical support engineering, or platform engineering - with 1–2 years in a team lead or tech lead capacity.
• Demonstrated ability to investigate production issues via direct system access: logs, SQL/NoSQL databases, API responses, event streams.
• Hands-on experience building LLM-based agents or AI-driven automation (OpenAI API, function calling, embeddings, or equivalent).
• Strong Python skills; production-quality scripts for automation, data remediation, and API orchestration.
• Experience designing Zendesk automation pipelines (triggers, automations, ZAF apps) or equivalent support platforms.
• Event-driven architecture and API integration patterns (REST, webhooks, async queues).
• Track record owning support metrics: deflection rate, FCR, CSAT, time-to-resolution.
Nice to have:
• Low-code/no-code orchestration tools (n8n, Zapier, Make, Rivet) in hybrid architectures.
• B2C or subscription-based product background with high user volume and complex billing/access state.
• CI/CD pipelines and production-level monitoring for automation systems.
• Data engineering concepts: pipeline design, idempotency, retry logic, dead-letter queues.
• RAG architectures, vector databases, or knowledge-base-augmented LLM agents.
• Experience in a regulated environment (GDPR, PCI-DSS, SOC 2).
Why You'll Love Working With Us:
Innovative Environment: We're all about trying new things and pushing the envelope in EdTech.
We are global remote
Health: company-provided medical expense compensation.
AI solutions: АІ subscription and other tools.
Balance: Flexible paid time off, you get 21 days of annual leave + 10 bank holidays.
Collaborative Culture: Work alongside passionate professionals who are as driven as you are.
Interview Stages:
HR Screen/Introduction
Technical Interview
Technical Assignment
Final Interview
Location: Sofia, Bulgaria
Freedom24, the European division of Freedom Holding Corp., is looking for ambitious graduates and early-career professionals to join our team in Sofia, Bulgaria as a Junior Relationship Manager.
This is a great opportunity for recent graduates, final-year students, and candidates with little or no previous work experience who are looking to take their first steps in the financial industry. If you are motivated, confident in communicating with people, and eager to learn, we would be happy to hear from you — previous experience in a similar role is not required.
You will become part of an international team and have the opportunity to develop your skills, gain hands-on experience, and build a career in a fast-growing company operating across European markets.
Please note that this is a full-time, office-based position in Sofia.
Responsibilities
Work with the existing client base;
Reactivate and engage clients while developing long-term client relationships;
Communicate with clients via phone calls and messaging platforms;
Handle a high volume of outbound calls;
Consult clients on the company’s products and services;
Maintain a high level of customer service;
Update and maintain client information in the CRM system.
Requirements
Recent university graduates or final-year students (Degree in Economics, Finance, Philology, or a related field, or currently in the final stage of obtaining a diploma);
Fluent English and Bulgarian language skills (Additional European languages will be considered an advantage, including: French, German, Spanish, Polish, and others);
Previous experience in sales, call centers, banking, insurance, financial services, or other client-facing roles will be considered a plus;
Excellent communication and interpersonal skills;
Ability to work in a dynamic environment and effectively communicate with a large number of clients;
Results-driven mindset and willingness to grow within an international company.
Benefits
Professional financial education from day one — access to structured corporate training covering financial markets, investment products, and different asset classes;
In-depth knowledge of investment instruments — learn how stocks, bonds, ETFs, options, and other financial instruments work;
Introduction to investment analysis — explore the fundamentals of technical and fundamental analysis, learn how to evaluate investment opportunities, and understand market trends;
Professional and career growth opportunities — your results, initiative, and professional development can open opportunities to progress to more senior positions;
Fixed salary + monthly performance bonus.
International working environment — become part of a multicultural team working across European markets;
Service agreement with Cyprus.
Location: Athens, Greece
Freedom24 is the European division of Freedom Holding Corp., an international investment group providing clients with access to global financial markets. The company is rapidly expanding across Europe and brings together an international team of professionals in investments, client relations, and financial technologies.
As part of our team expansion, we are looking for a Junior Relationship Manager to work with European markets.
We are seeking motivated, communicative, and ambitious individuals who are eager to build a career in the international financial industry.
Responsibilities
Work with the existing client base;
Reactivate and engage clients while developing long-term client relationships;
Communicate with clients via phone calls and messaging platforms;
Handle a high volume of outbound calls;
Consult clients on the company’s products and services;
Maintain a high level of customer service;
Update and maintain client information in the CRM system.
Requirements
Recent university graduates or final-year students (Degree in Economics, Finance, Philology, or a related field, or currently in the final stage of obtaining a diploma);
Fluent English and Greek language skills (Additional European languages will be considered an advantage, including: French, German, Spanish, Polish, and others);
Previous experience in sales, call centers, banking, insurance, financial services, or other client-facing roles will be considered a plus;
Excellent communication and interpersonal skills;
Ability to work in a dynamic environment and effectively communicate with a large number of clients;
Results-driven mindset and willingness to grow within an international company.
Benefits
Opportunity to start a career in an international financial company;
Training and support during the onboarding period;
Professional and career growth opportunities;
Competitive compensation package: fixed salary + performance-based bonus;
Service agreement with Cyprus.
Location: Namibia; Mauritius; Egypt
Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.
Role
The Senior Regional BD Executive supports the execution of the Africa Region's clients and markets activity under the direction of the Africa BD Lead and Africa COO. The role delivers firm-wide campaigns across the region and contributes to branding, internal and external communications, event organisation and thought leadership projects.
Responsibilities
Regional plan: Support delivery of the regional clients and markets plan, executing agreed initiatives and tracking progress against them.
Sectors and key clients: Assist with the regional rollout of firm-wide sector and key client programs.
Brand awareness: Help increase internal and external brand awareness of Dentons Africa through consistent regional marketing activity and firm-wide campaigns.
Regional collateral: Develop and maintain regional collateral, including the Africa brochure, web pages and leadership bios, keeping content current and accurate.
Business Development Events and Partner Meetings: Support preparation and delivery of Africa Region Meetings and Conventions, including agenda materials, logistics and speaker coordination.
Digital and brand: Coordinate regional updates across the region's and Global social media platforms.
Directory and awards: Assist with annual directory and awards submissions, most notably Chambers Africa-wide and the African Legal Awards.
Pitches and proposals: Support coordination of pan-African pitches and proposals, including gathering input from referral firms.
Coordination: Liaise with country BD leads to gather inputs and coordinate on regional and global campaigns.
Relationships: Build and maintain trusted relationships with colleagues across the region
Requirements
4–5 years' relevant experience in business development, marketing or communications, ideally within professional services or a legal environment.
Strong written and organisational skills; experience coordinating across multiple offices or jurisdictions.
Strong administration background
Excellent proficiency in English; French is a considerable advantage.
A passion for providing data driven insight
Enthusiastic about adding rigour and precision to processes, detail oriented, solution focused
Genuine, transparent, methodical approach with strong focus on accuracy, efficiency, defining and adhering to procedure
A team player who is engaged, approachable and accessible, provides reliable and responsive service, meets deadlines
Solutions orientated with strong problem-solving and analytical skills; can identify and explain a problem and suggest practical solutions
Ability to work under pressure and manage conflicting demands, to respond to ad hoc requests alongside critical or time-bound deliverables
Self-motivated and resilient in a dynamic work environment with the ability to work proactively without daily supervision
Professional services firm experience is an asset
Benefits
Remuneration and benefits package will reflect the successful candidates experience and country where hired.
Equal Opportunities
Dentons is committed to providing equal opportunities for all. If, as a result of a disability, you believe that there are aspects of the recruitment process or job that you would find more difficult than a non-disabled person, please tell us as soon as possible. We will then be able to discuss with you any reasonable adjustments that could be made to the recruitment process or the job itself.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: Ethiopia; Tanzania, United Republic of; Uganda; Mozambique; Zambia
Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.
Role
The Senior Regional BD Executive supports the execution of the Africa Region's clients and markets activity under the direction of the Africa BD Lead and Africa COO. The role delivers firm-wide campaigns across the region and contributes to branding, internal and external communications, event organisation and thought leadership projects.
Responsibilities
Regional plan: Support delivery of the regional clients and markets plan, executing agreed initiatives and tracking progress against them.
Sectors and key clients: Assist with the regional rollout of firm-wide sector and key client programs.
Brand awareness: Help increase internal and external brand awareness of Dentons Africa through consistent regional marketing activity and firm-wide campaigns.
Regional collateral: Develop and maintain regional collateral, including the Africa brochure, web pages and leadership bios, keeping content current and accurate.
Business Development Events and Partner Meetings: Support preparation and delivery of Africa Region Meetings and Conventions, including agenda materials, logistics and speaker coordination.
Digital and brand: Coordinate regional updates across the region's and Global social media platforms.
Directory and awards: Assist with annual directory and awards submissions, most notably Chambers Africa-wide and the African Legal Awards.
Pitches and proposals: Support coordination of pan-African pitches and proposals, including gathering input from referral firms.
Coordination: Liaise with country BD leads to gather inputs and coordinate on regional and global campaigns.
Relationships: Build and maintain trusted relationships with colleagues across the region
Requirements
4–5 years' relevant experience in business development, marketing or communications, ideally within professional services or a legal environment.
Strong written and organisational skills; experience coordinating across multiple offices or jurisdictions.
Strong administration background
Excellent proficiency in English; French is a considerable advantage.
A passion for providing data driven insight
Enthusiastic about adding rigour and precision to processes, detail oriented, solution focused
Genuine, transparent, methodical approach with strong focus on accuracy, efficiency, defining and adhering to procedure
A team player who is engaged, approachable and accessible, provides reliable and responsive service, meets deadlines
Solutions orientated with strong problem-solving and analytical skills; can identify and explain a problem and suggest practical solutions
Ability to work under pressure and manage conflicting demands, to respond to ad hoc requests alongside critical or time-bound deliverables
Self-motivated and resilient in a dynamic work environment with the ability to work proactively without daily supervision
Professional services firm experience is an asset
Benefits
Remuneration and benefits package will reflect the successful candidates experience and country where hired.
Equal Opportunities
Dentons is committed to providing equal opportunities for all. If, as a result of a disability, you believe that there are aspects of the recruitment process or job that you would find more difficult than a non-disabled person, please tell us as soon as possible. We will then be able to discuss with you any reasonable adjustments that could be made to the recruitment process or the job itself.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: Cameroon; Congo, The Democratic Republic of the; Congo; Nigeria; Senegal
Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.
Role
The Senior Regional BD Executive supports the execution of the Africa Region's clients and markets activity under the direction of the Africa BD Lead and Africa COO. The role delivers firm-wide campaigns across the region and contributes to branding, internal and external communications, event organisation and thought leadership projects.
Responsibilities
Regional plan: Support delivery of the regional clients and markets plan, executing agreed initiatives and tracking progress against them.
Sectors and key clients: Assist with the regional rollout of firm-wide sector and key client programs.
Brand awareness: Help increase internal and external brand awareness of Dentons Africa through consistent regional marketing activity and firm-wide campaigns.
Regional collateral: Develop and maintain regional collateral, including the Africa brochure, web pages and leadership bios, keeping content current and accurate.
Business Development Events and Partner Meetings: Support preparation and delivery of Africa Region Meetings and Conventions, including agenda materials, logistics and speaker coordination.
Digital and brand: Coordinate regional updates across the region's and Global social media platforms.
Directory and awards: Assist with annual directory and awards submissions, most notably Chambers Africa-wide and the African Legal Awards.
Pitches and proposals: Support coordination of pan-African pitches and proposals, including gathering input from referral firms.
Coordination: Liaise with country BD leads to gather inputs and coordinate on regional and global campaigns.
Relationships: Build and maintain trusted relationships with colleagues across the region
Requirements
4–5 years' relevant experience in business development, marketing or communications, ideally within professional services or a legal environment.
Strong written and organisational skills; experience coordinating across multiple offices or jurisdictions.
Strong administration background
Excellent proficiency in English; French is a considerable advantage.
A passion for providing data driven insight
Enthusiastic about adding rigour and precision to processes, detail oriented, solution focused
Genuine, transparent, methodical approach with strong focus on accuracy, efficiency, defining and adhering to procedure
A team player who is engaged, approachable and accessible, provides reliable and responsive service, meets deadlines
Solutions orientated with strong problem-solving and analytical skills; can identify and explain a problem and suggest practical solutions
Ability to work under pressure and manage conflicting demands, to respond to ad hoc requests alongside critical or time-bound deliverables
Self-motivated and resilient in a dynamic work environment with the ability to work proactively without daily supervision
Professional services firm experience is an asset
Benefits
Remuneration and benefits package will reflect the successful candidates experience and country where hired.
Equal Opportunities
Dentons is committed to providing equal opportunities for all. If, as a result of a disability, you believe that there are aspects of the recruitment process or job that you would find more difficult than a non-disabled person, please tell us as soon as possible. We will then be able to discuss with you any reasonable adjustments that could be made to the recruitment process or the job itself.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: United States; Boston, United States; Cambridge, United States; Salem, United States; Lowell, United States; Lynn, United States
Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties.
Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 60 minutes
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more
Partner with our internal clinical team to improve the platform and client programs
Requirements
For Counselors
Hold an active Massachusetts Licensed Mental Health Counselor (LMHC) license
Be licensed through the Massachusetts Board of Registration of Allied Mental Health and Human Services Professions
Hold a Master’s degree in Counseling or a related field
Have completed:
60 semester hours of graduate education
3,360 hours of post-master’s supervised experience over a minimum of 2 years
Have passed the NCMHCE examination
For Psychologists
Hold an active Massachusetts Psychologist license
Be licensed through the Massachusetts Board of Registration of Psychologists
Hold a doctoral degree (Ph.D. or Psy.D.) from an accredited program
Have completed:
2 years of supervised experience
At least 1 year of post-doctoral supervised practice
Have passed:
Examination for Professional Practice in Psychology (EPPP)
Massachusetts jurisprudence examination
Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT)
Languages: Proficiency in English and your local language
Preferred Background: Prior experience with EAP, adult counseling, or coaching in managerial roles
Flexibility: Openness to ocassional onsite work, if necessary
Benefits
This is more than a job. It's your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAP's don't provide
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a results-driven growth marketing agency specializing in scaling high-performance e-commerce and DTC brands. With over 30 years of combined experience and more than $500M in managed revenue, the team serves as a full-stack partner for over 150 brands globally. They specialize in high-impact strategies across paid ads, email marketing, SMS, and conversion rate optimization (CRO). By leveraging AI marketing infrastructure and robust data analytics, they move beyond cookie-cutter solutions to deliver custom, profitable growth tailored to each brand’s unique customer lifecycle.
The team operates with a "no-fluff" mindset, prioritizing radical transparency, proactive communication, and measurable revenue boosts. Known for acting as a seamless extension of their clients' internal teams, they foster a collaborative and fast-paced work environment rooted in real-world operational expertise. This is an opportunity to join a scaling firm that values proactive problem-solving and technical innovation while maintaining a deep focus on design-led, performance-driven marketing results.
Job Summary
We are seeking a high-level, "athlete-mentality" SDR to join an elite growth agency with over 7 years of experience and $500M+ in managed revenue for e-commerce partners. This isn’t a role for someone looking to just "take a course"—we are looking for a hungry, competitive sales professional who thrives on outbound hunting. You will be responsible for sourcing and booking quality calls with high-revenue e-commerce brands, working directly alongside an established closing team. If you are driven by performance and eager to move into a Closer/Account Executive role, this is your path.
Job Type:
Full-time (8:00 AM – 4:00 PM MST)
Key Responsibilities
Execute high-volume multi-channel outreach including cold calling, cold email, and DMs.
Qualified lead generation focusing on e-commerce brands doing $100K+/month in revenue.
Manage and nurture the sales pipeline within GoHighLevel to ensure no lead falls through the cracks.
Maintain a consistent output of 5–10 qualified booked calls per week.
Achieve a 70%+ show rate through diligent follow-up and lead framing.
Collaborate with the internal team to refine messaging and targeting based on market data.
Requirements
2+ years of professional sales experience
with a proven track record of hitting KPIs.
Direct background in an agency or e-commerce environment
(Must have both).
High-level fluency in English with a professional, confident verbal tonality.
Relentless "hunter" mentality; you are competitive, resilient, and motivated by high-commission environments.
Proficiency in the modern outbound stack: Cold email (Instantly/Smartlead), CRM (GHL), and Lead Sourcing (Clay/Apollo).
Ability to work 8 AM – 4 PM MST (South Africa timezone preferred).
Nice-to-Haves
Experience selling high-ticket marketing services (Email/SMS, Paid Ads, or CRO).
Advanced skills in objection handling and personalized messaging at scale.
Previous experience in a senior-level appointment setting role.
Benefits
💰 Competitive base salary
📈 Uncapped 5% commission on all closed deals (First month revenue)
🚀 Clear progression pathway to Closer/Account Executive
🌎 Fully remote work environment
🎯 Performance-based incentives with OTE
🧠 High-growth culture with a focus on ownership and autonomy
Location: South Africa; Mexico; Colombia; Poland; Romania; Philippines
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a global IT services and consulting firm dedicated to accelerating digital transformation for businesses through comprehensive technology solutions. Specializing in ERP implementation, cloud services, and custom application development, the team supports a diverse international clientele in sectors ranging from retail to utilities. They focus on delivering scalable, future-ready infrastructure and innovative AI-driven data analytics that drive operational efficiency and smart business growth.
As a fast-growing company with a strong presence in the UK and India, the team prioritizes a collaborative and customer-focused approach to problem-solving. They are committed to building high-performance environments through specialized consulting in SAP, Oracle, and Microsoft technologies. Candidates joining this team will work on impactful projects that modernize legacy systems and implement cutting-edge cybersecurity and automation tools, making it an ideal environment for those passionate about technical excellence and professional evolution.
Job Summary
We are looking for a results-driven Sales Development Representative to act as the bridge between complex IT infrastructure solutions and the business pain points of global enterprises. In this role, you won't just be "making calls"; you will act as a consultant, identifying high-potential accounts and articulating the value of cloud, cybersecurity, and AI-driven data solutions to senior decision-makers. This is an ideal opportunity for an independent, mid-level sales professional who thrives in a growth-stage environment and is looking to drive significant revenue impact within the UK and Indian markets.
Key Responsibilities
Strategic Prospecting: Identify and research high-potential enterprise and mid-market accounts, focusing on decision-makers in IT, DevOps, and Infrastructure.
Multi-Channel Outreach: Execute a high-volume outreach strategy including 50–60 cold calls per day, personalized emailing, and LinkedIn networking.
Technical Discovery: Conduct initial discovery calls to assess tech stacks, cloud environments, and data center needs using BANT or MEDDPIC frameworks.
Solution Mapping: Effectively communicate the value of complex solutions (Servers, Cloud, Storage, Networking, Cybersecurity) to both technical CTOs and non-technical stakeholders.
Pipeline Management: Drive a consistent pipeline with a target of 15 qualified meetings per month and a monthly revenue target of £100,000.
Full-Cycle Engagement: Manage leads through the qualification process, including closing, upselling, cross-selling, and account management.
Market Intelligence: Stay ahead of industry trends like Hybrid Cloud, Edge Computing, and AI to provide expert-led consultations.
Requirements
Proven track record in an SDR or Sales role within the SaaS or Tech sector.
Exceptional verbal and written English skills.
Proficiency in Apollo, LinkedIn Sales Navigator, and Microsoft Office is mandatory.
Expert-level skills in cold calling, cold emailing, and LinkedIn outreach.
Strong ability in lead qualification, account management, and upselling.
Ability to work GMT hours (with flexible core overlap) in an offshore capacity.
Experience specifically within the IT infrastructure, data center, or cloud services space.
Familiarity with bridging technical gaps for enterprise-level clients.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: New York City, NY; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As part of our growing Data Science & Analytics team, you will play an instrumental role in Anthropic's mission of building safe and beneficial AI — this time by driving data-informed decisions across the commercial customer lifecycle. This role sits at the intersection of fast-moving sales operations and rigorous statistical analysis. You will work across multiple segments and products, partnering with analytics engineers, fellow data scientists, and go-to-market leadership to turn complex commercial data into actionable strategy.
You will own measurement and analysis for new logo acquisition through activation, expansion, and retention for a rapidly scaling, consumption-based AI platform. You've worked in cultures of analytical rigor before, and you're eager to help shape the norms and best practices of a growing data science function at a pivotal moment in the company's growth.
Key responsibilities
Define key metrics, build measurement frameworks, and maintain core reporting to evaluate GTM success across segments and products
Analyze commercial and user data to surface actionable insights, size opportunities, and influence roadmaps and go-to-market strategy
Develop hypotheses and apply rigorous causal inference methods — controlled experiments, synthetic controls — to make clear, actionable recommendations
Investigate anomalies, conduct root cause analyses, and provide data-driven guidance on priorities and decisions
Build statistical models, optimization frameworks, and simulations to support and automate commercial decision-making processes
Present analyses and recommendations to both technical and non-technical stakeholders, including GTM leadership
Establish foundational data practices and help scale analytics infrastructure to support rapid product and commercial iteration
Minimum qualifications
Proficiency in Python, SQL, and data visualization tools
Expertise in experimental design, causal inference, statistical modeling, and A/B testing, particularly in high-scale technical environments
Demonstrated ability to translate complex data into clear, actionable insights for both technical and business audiences
Strong written communication and presentation skills
Ability to work effectively in fast-moving, ambiguous environments — comfortable creating structure and driving progress where neither yet exists
Preferred qualifications
5+ years of experience in data science or analytics roles
A strong track record in multi-segment, multi-product B2B sales or commercial analytics, especially with consumption-based revenue models
Experience with AI/ML products, large language models, or developer tools in the AI/ML ecosystem
Genuine interest in Anthropic's mission of developing safe and beneficial AI
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Turkey (Remote); Turkmenistan (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects.
In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others.
You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations.
WHAT YOU’LL DELIVER
- Depending on the task, you may be asked to generate original content or assess AI-generated outputs.
- Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit.
- Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches.
- Provide concise, structured annotations that can be used directly for model improvement.
- Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards
QUALIFICATIONS
- Native fluency in the target language
- Strong command of English
- Experience as AI reviewer, annotator, or evaluator preferred
- Comfortable working with both textual and audio/video materials
- Ability to follow detailed guidelines consistently and provide clear feedback
- High attention to detail and ability to thoroughly and accurately categorize content
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.