Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Team leadership: Manage and mentor a team of Sales Engineers, providing support to help onboard and develop team members. This role reports to our Head of Sales Engineering.
- Set clear performance expectations: Establish and communicate key performance indicators (KPIs) and objectives for the team. Monitor individual and team performance to ensure everyone is working towards meeting or exceeding goals.
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
- Identify & strengthen partnerships: Identify opportunities and strengthen partnership between Sales Engineering and Sales teams to ensure alignment in objectives, seamless customer engagement, and efficient handoffs. Promote a culture of teamwork and shared goals, creating joint strategies to enhance both technical and commercial outcomes.
- Lead across APJ: Build and lead the Sales Engineering team across Southeast Asia, Australia & New Zealand, Korea, and Japan. Adapt our technical sales motion to each market's customers, languages, and buying processes, and partner with regional Sales leaders to grow Sierra's presence across the region.
WHAT YOU'LL BRING
- 6+ years experience in managing a team of Sales Engineers or Solutions Engineers.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- A track record of deploying and leading Sales Engineering or Solutions Engineering teams across APJ markets, including Southeast Asia, ANZ, Korea, and Japan.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London, Remote
Workplace: remote
360Learning is entering its next phase of growth.
Today, more than 2,500 organizations worldwide use 360Learning to turn internal expertise into business performance. As AI fundamentally reshapes how companies build skills, share knowledge and develop their people, we are evolving our platform, bringing together Collaborative Learning, AI and enterprise-grade learning infrastructure to redefine what modern L&D can deliver.
We are now looking for a Global VP Marketing to help shape and accelerate this next chapter.
Reporting directly to Benjamin Marchal, our CEO, you will own our global Marketing strategy and organization. Your mandate will go beyond generating demand: you will sharpen our positioning in a rapidly changing market, strengthen our brand and category leadership, and build a high-performing Marketing engine that translates market opportunity into sustainable revenue growth.
You will partner closely with Sales, Product and Customer teams to strengthen our go-to-market strategy across our key markets, with a particular focus on accelerating growth in North America. You will bring together Product Marketing, Brand & Content and Demand Generation around clear priorities and shared business outcomes, from market awareness and positioning to pipeline creation, conversion and revenue impact.
We are looking for an outstanding B2B SaaS marketing leader who combines strategic depth with strong execution and has already led significant Marketing scope in a high-growth environment. This is an opportunity for a proven VP/SVP-level leader ready to step into full global ownership, work directly with the CEO and progressively grow into a broader CMO-level mandate as the company and the role evolve.
The role can be based in the USA, Canada, UK or France.
Within 1 month you will:
Understand our culture, marketing strategy, positioning, organization, processes and performance management
Build a diagnostic and identify opportunities for improvement
Within 3 months you will:
Build a 18 months roadmap for the marketing team
Validate our messaging framework and content strategy
Take ownership of analyst relationships
Start to build a relationship with our top clients
Within 12 months you will:
Lead strategic projects for the company
Own the repositioning decision - Lead the project
Transform our demand generation team from a demand capture to a demand creation machine
Support revenue in scaling outbound to 50% of our pipe creation
The Skill Set:
10+ years of experience in B2B SaaS marketing.
Experience in HR Tech, Future of Work, collaboration, productivity or knowledge/AI platforms would be a plus, but not required
Master of at least 3 of the following functions: product marketing, demand generation, content marketing, brand
Outstanding communication skills. We are expecting our VP Marketing to be vocal in the market
Servant leadership style to lead a team of 20+
Experience in rebranding / renaming is a plus
Fluent English (US/UK)
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity_360L
What We Offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits:
Health Benefits - Medical, Vision, Dental, Life, Accidental Death & Personal Loss, and Disability coverage, Employee Care Line.
Balance:
Flexible hours, Total work from home possible anywhere in the UK 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including
Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process:
Phone screen with our Talent Acquisition Director
Discovery meeting with our Chief Executive Officer, Benjamin
Case Study Meeting with our CEO and Chief Sales Officer
Culture Fit Meeting with our Chief People Officer, Sidonie
Meetings with the marketing team leads
Ref Checks
Offer
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Общие требования:
• Опыт: от 5+ лет в AI/ML, из них не менее 3 лет — в роли тимлида;
• Уровень: senior/lead ML engineer + опыт управленца (Tech Lead / AI Team Lead);
• Способность вести проекты от идеи до внедрения, включая исследование, архитектуру, разработку, деплой и мониторинг.
• Управление распределённой командой.
Глубокие технические компетенции:
1. Распознавание финансовых документов (Document AI)
2. Vision-Language Models (VLM)
3. Разработка чат-ботов и интеллектуальных агентов
4. OSINT и глобальный поиск
5. Работа с веб-сайтами через Computer User Agent
6. Разработка локальных переводчиков
Условия:
Локация сотрудника не в РФ
Удаленный формат работы из любой точки мира
График с 10.00 до 19.00 по мск
Выплаты два раза в месяц
УдалённоleadГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Espoo
Workplace: Hybrid
- Title: Senior Mechanical Test Engineer
- Department: Spacecraft Hardware
- Location: Espoo, Finland
- Reports to: Mechanical Test Engineering Team Lead
- Contract: Permanent
- Working Model: On-site / Hybrid
- Employment is subject to applicable security screening (incl. SUPO)
WHY THIS ROLE MATTERS:
As a Senior Mechanical Test Engineer, you’ll ensure the structural integrity and readiness of ICEYE’s satellite systems by designing and executing critical mechanical testing campaigns that validate performance in demanding launch and space environments.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Design, develop, and validate Mechanical Ground Support Equipment (MGSE) for satellite testing
- Design mechanical interfaces for vibration, shock, and environmental testing
- Develop and optimize test jigs and fixtures for mechanical testing
- Create and maintain manufacturing drawings and technical documentation
- Plan, coordinate, execute and document vibration test campaigns for subsystems and full satellites
- Perform and support finite element analysis to validate designs and test setups
- Collaborate with cross-functional teams to ensure test readiness and successful execution
- Deliver end-to-end mechanical testing campaigns aligned with project requirement
WHAT WE’RE LOOKING FOR
MUST HAVES:
- MSc degree in Mechanical or Aerospace Engineering or equivalent
- Minimum 5 years of experience in MGSE design and mechanical testing environments
- Experience with vibration testing and mechanical validation of hardware
- Experience leading technical work or R&D projects
- Proficiency with CAD and PDM tools such as Autodesk Inventor and Vault or similar
- Experience with finite element analysis tools such as ANSYS, Nastran, or Hypermesh
- Ability to create and interpret manufacturing drawings
- Hands-on engineering mindset with ability to work both independently and in teams
NICE TO HAVES:
- Experience in aerospace or satellite hardware development
- Manufacturing knowledge of machined components
- Hands-on experience in satellite assembly
APPLICATION PROCESS
- Talent Attraction Introduction
- Hiring Manager Alignment
- Task Assignment
- Technical Interview
- Director Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
How you will make an impact:
We are looking for a dynamic and accomplished Enterprise Account Executive to join our growing and talented team. As an Enterprise Account Executive at Iterable, you are a hunter who is passionate about our product and communicating its value to prospects as you discover, isolate, and ultimately solve their biggest challenges. You know how to sell innovation and disruption, and you thrive as part of an engaged team that supports each other and our customers!
How you will make a difference:
Target new business opportunities within assigned enterprise organizations. Go high and wide within enterprise organizations to understand the full scope of opportunity. Articulate the value and return on investment of an enterprise solution across multiple decision-makers. Lead the entire sales cycle from initial opportunity creation to close. Collaborate with internal partners to move deals forward and ensure customer success. Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute your outbound prospecting plan. Bring energy and out-of-the-box thinking to solving our customer’s needs and problems as part of a growing, fast-paced team. Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion, all while utilizing a consistent and repeatable sales process. Our reps leverage intellectual curiosity, grit, and creativity to bring deals over the finish line.
We are looking for people who:
Relevant SaaS sales experience with a track record of consistently exceeding quota. 8-10 years preferred. Exceptional technical aptitude; passion for understanding our technology and communicating its benefits to both technical and non-technical prospects. Demonstrated experience selling complex business applications/technology solutions at the C-suite level. An effective, repeatable method for uncovering greenfield opportunities and building out a new territory. Experience negotiating contracts with procurement as well as MSAs with Legal. Experience working at high-growth, SaaS, scaleup companies. You know how to identify customer segments and new opportunities to grow your sales pipeline. Passion for technology and service and the ability to quickly learn new software. A collaborative approach to a complex sales cycle. Challenger Sales Methodology preferred. Alignment with our values of Humility, Trust, Balance, and Growth Mindset.
Bonus points:
Familiarity with enterprise email marketing and/or marketing automation solutions. MEDDIC, Value Selling, Command the Message Methodology.
Perks & Benefits:
Paid parental leave. Competitive salaries, meaningful equity, & 401(k) plan. Medical, dental, vision, & life insurance. Balance Days (additional paid holidays). Fertility & Adoption Assistance. Paid Sabbatical. Flexible PTO. Monthly Employee Wellness allowance. Monthly Professional Development allowance. Pre-tax commuter benefits. Complete laptop workstation.
The US salary range + variable value for this position at the start of employment is $266,500- $310,500 and includes annual base salary and target variable pay (actual payout is subject to the percentage attainment of specific sales goals). The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
Location: Remote Roles - EMEA; Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are looking for a Senior or Lead Product Manager to lead the strategy, development, and continuous improvement of our professional trading tools and end-to-end trading experience.
This role is focused on products for active and professional traders. The scope includes advanced market analysis, trading workflows, order execution, position and risk management, workspace customisation, and selected automation capabilities.
You will develop a deep understanding of how professional traders use leading platforms such as TradingView, 3Commas, Bookmap, ATAS, and Quantower, and translate those insights into a differentiated, reliable, and intuitive trading experience.
Experience in the crypto industry is a strong plus. We welcome candidates who have built professional trading products for equities, futures, options, FX, commodities, or other electronic markets. Experience with crypto markets and products is a strong advantage.
What You’ll Be Doing
Own the product vision, strategy, roadmap, and delivery of professional trading tools and the broader trading experience.
Build a deep understanding of active and professional traders, including their daily workflows, trading behaviours, pain points, and expectations.
Lead the development and improvement of market analysis, charting, order execution, position management, account monitoring, and workspace customisation.
Identify opportunities to introduce advanced trading and automation capabilities that improve efficiency while keeping users in control of their trading decisions.
Improve the quality of the end-to-end trading journey, from discovering an opportunity and placing an order through execution, position monitoring, and post-trade review.
Ensure the product meets professional standards for performance, stability, accuracy, usability, and transparency, particularly during periods of high market volatility.
Conduct structured user research and competitor analysis across professional trading terminals, charting platforms, and trading automation products.
Define product success metrics and use customer feedback, behavioural data, and trading data to evaluate performance and guide priorities.
Work closely with engineering, design, data, quantitative research, risk, compliance, operations, customer support, and commercial teams.
Translate complex trader needs and market concepts into clear product requirements and intuitive user experiences.
Manage technical and commercial trade-offs, dependencies, and delivery risks across multiple teams and product areas.
Communicate product strategy, priorities, and outcomes clearly to senior stakeholders and distributed teams.
Support and mentor other product managers and contribute to the broader trading product strategy
What We Look For In You
5-7+ years of product management experience, with a strong track record of delivering complex user-facing products.
Meaningful experience building professional trading tools, trading terminals, charting or market-data products, execution products, or trading automation solutions.
Relevant experience may come from equities, futures, options, FX, commodities, multi-asset platforms, or crypto. Direct experience at a crypto company is not required.
Strong understanding of electronic trading workflows, including market data, order placement and execution, position management, margin, P&L, and risk controls.
Familiarity with leading professional trading products such as TradingView, 3Commas, Bookmap, ATAS, Quantower, or comparable platforms.
A strong understanding of the needs of active traders and the ability to simplify sophisticated trading workflows without removing essential control or flexibility.
Experience owning the full product lifecycle, including research, strategy, prioritisation, requirements, delivery, launch, measurement, and iteration.
Strong product judgement and the ability to balance customer value, usability, technical complexity, business impact, operational risk, and regulatory requirements.
Demonstrated ability to use qualitative research and quantitative data to make product decisions.
Experience working closely with engineering and design teams on real-time, data-intensive, or high-performance products.
Strong cross-functional leadership and the ability to influence teams and senior stakeholders without relying on formal authority.
Ability to operate independently, manage ambiguity, and deliver results in a fast-moving, remote-friendly environment.
Excellent written and spoken English. English is the working language for meetings, documentation, and daily collaboration.
Nice to Haves
Experience with crypto spot, perpetual futures, options, CEX, DEX, or on-chain trading products.
Hands-on familiarity with professional trading platforms or experience as an active trader.
Experience with advanced trading features, algorithmic execution, trading automation, or exchange connectivity.
Experience building products across web, desktop, and mobile trading environments.
Knowledge of exchange APIs, real-time market-data infrastructure, or broker and exchange integrations.
A technical, quantitative, engineering, economics, finance, or mathematics background.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote, United States
Workplace: Remote
The role / impact
As an Associate Solutions Consultant, you will play a vital role in supporting Xero's Partner Sales channel to help accounting and bookkeeping practices build stronger businesses and embrace digital strategy. You will work closely with firms to guide them through client onboarding, data migration, and software implementation, ensuring they get the most out of the Xero ecosystem.
By delivering tailored group webinars and one-on-one training sessions, you will empower accountants and bookkeepers to streamline their workflows and activate their subscriptions. Your efforts directly contribute to enabling small businesses to thrive through accessible, modern technology.
The team / how they connect
You will collaborate directly with the post-sales partner consulting team, the Global Migration Team, and local account managers to deliver smooth implementation plans for practice partners. The team works closely together to manage partner relationships, share knowledge, and support firms through every stage of their digital transition. You will also connect with external conversion partners and firm leaders to ensure seamless data migrations and ongoing practice success.
Initially, you will focus on
- Guiding partners through data conversions and file preparation using specialised migration tools such as GMT, Jet Convert, and Advance Track.
- Delivering interactive 1:1 and 1:many training sessions and webinars covering Xero, Xero Payroll, Melio, Syft, and Hubdoc.
- Managing external stakeholder expectations and scheduling virtual and on-site onboarding sessions.
- Maintaining accurate practice contact details and communication logs within Salesforce CRM while creating self-serve guidance resources for partner queries.
Where and how you can work
This role involves flexible working options alongside a field presence to support partner practices directly. You can expect to travel to up to two cities per week for on-site partner visits (accounting for 50–75% of your time), with virtual connection options available where appropriate when working remotely or from a local office hub.
Here are some of the things we are looking for
- You bring a solid understanding of accounting fundamentals, practice workflows, financial reporting, and compliance requirements.
- You possess clear communication and presentation abilities, with a natural talent for conducting engaging software demonstrations and training.
- You have experience with cloud accounting platforms and a genuine enthusiasm for the SaaS software space.
- You bring strong initiative, excellent attention to detail, and the confidence to operate independently when managing client files.
- You have a proven capability to build rapid, meaningful rapport with internal teammates and external practice partners.
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in is $79,000 to $89,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Dubai, United Arab Emirates; London, United Kingdom; Courchevel, France
Chief of Staff — Office of the CEO
Location:
Dubai, UAE (with regular travel to London & Courchevel)
Reporting to:
Chief Executive Officer
Level:
C-Suite / Executive Leadership
About the Role
We are seeking an exceptional
Chief of Staff
to serve as the CEO's most trusted right hand — a strategic, discreet, and highly capable executive who will oversee and integrate the full ecosystem of the CEO's personal and operational affairs. This is not a traditional administrative role; it is a
C-suite level position
requiring the judgment, gravitas, and operational command of someone capable of running a multi-domain enterprise on the principal's behalf.
The successful candidate will act as the central point of coordination and accountability across the CEO's private residences, personal staff, yacht operations, personal finance office, and property portfolio — ensuring every function operates seamlessly, securely, and to the highest standard.
Key Responsibilities
1. Estate & Household Management
Oversee full operations of three private residences:
Dubai, London, and Courchevel
Manage household budgets, staffing, maintenance schedules, and standards of service across all properties
Ensure consistency of service levels and protocols whether the CEO is in residence or traveling
Coordinate seasonal transitions, property opening/closing, and travel logistics between homes
2. Personal Team & Staff Leadership
Directly manage the CEO's personal staff across all locations (household managers, personal assistants, drivers, security, and household teams)
Recruit, onboard, and performance-manage senior personal staff
Establish clear reporting lines, SOPs, and accountability structures across the personal office
3. Yacht Operations Oversight
Provide executive oversight of yacht management, including crew HR matters, vessel readiness, itineraries, and owner's requirements
Liaise with captains, management companies, and crew agencies to ensure operational and service excellence
Act as the CEO's representative on all yacht-related decisions requiring principal-level authority
4. Personal Finance Team Management
Oversee the CEO's personal finance office, ensuring accurate financial reporting, budgeting, and expense governance across all personal entities and properties
Coordinate with family office advisors, private bankers, and accountants
Ensure robust controls, confidentiality, and compliance across all personal financial matters
5. Property Renovation & Capital Projects
Manage renovation and capital improvement projects across the property portfolio, from planning through execution
Oversee contractors, designers, architects, and project budgets to ensure projects are delivered on time, on budget, and to specification
Act as the CEO's representative in all major renovation decisions
6. Strategic & Executive Support
Serve as a trusted advisor to the CEO, translating vision into coordinated execution across all personal domains
Prioritize competing demands across households, teams, and geographies, exercising sound judgment on the CEO's behalf
Represent the CEO in meetings and decisions where direct principal involvement is not required
Maintain absolute discretion and confidentiality regarding all personal, financial, and family matters
Requirements
Experience
10+ years in a senior Chief of Staff, Estate Director, Family Office, or General Manager role serving UHNW individuals, family offices, or private principals
Demonstrated experience managing multi-property households across international locations
Prior exposure to yacht operations, personal finance/family office structures, and capital/renovation projects is essential
Track record of managing and leading multidisciplinary teams at a senior level
Skills & Attributes
Executive presence and the ability to operate at CEO/principal level with total discretion
Exceptional organisational and multi-tasking ability across complex, geographically dispersed operations
Strong financial acumen and comfort overseeing budgets, reporting, and cost control
Outstanding people leadership — able to manage diverse teams (household, marine, financial, project) with authority and empathy
Impeccable judgment, loyalty, and integrity; unquestionable trustworthiness with sensitive/confidential information
Fluency in English required; additional languages (French, Arabic) an advantage given the London/Courchevel/Dubai footprint
Willingness and flexibility to travel extensively and be on-call for principal needs
Education
Bachelor's degree required; MBA or equivalent executive education strongly preferred
Benefits
A high-trust, high-impact executive role at the center of a sophisticated private office
Competitive executive-level compensation package, commensurate with experience
Housing/travel allowances as applicable given multi-location responsibilities
Direct access to and partnership with the CEO
How to Apply
Interested candidates should submit a comprehensive CV along with a cover letter outlining relevant experience managing multi-property, multi-domain private offices via our official careers portal:
🔗
ahsgroupcareers.com
Alternatively, candidates may apply directly through our listing on
Workable
.
This is a highly sensitive, principal-facing position. Only candidates with verifiable experience in comparable UHNW/family office environments will be considered. All applications will be treated with the strictest confidentiality.
Location: Remote - United States
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Product Manager to own the Vercel Dashboard, the control plane for every Vercel user, defining how developers and teams interact with Vercel from first login through daily use, across both individual accounts and enterprise organizations. You will lead the shift from what is a project listing page today to a personalized, agent-powered surface that proactively helps users ship and discover value. You will report to the Product Lead and will be located in San Francisco, CA (hybrid).
If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own the product vision, strategy, and roadmap for the Vercel Dashboard, the primary surface through which all Vercel customers interact with the platform
Define how agents operate within the Dashboard, from surfacing errors and suggesting fixes to updating code and config on behalf of users
Shift the Dashboard from a passive "pull" experience to a proactive "push" experience, surfacing insights, notifications, and recommended actions
Define the information architecture and design patterns that product area teams build within, and partner with those teams (Billing, CI/CD, Observability) to keep their experiences consistent and high-quality within the Dashboard shell
Collaborate with Engineering to hold an uncompromising performance bar. The Dashboard must be the fastest, most delightful surface at Vercel
Run experiments and measure onboarding funnel performance, feature adoption, and engagement across user segments
What you need
You've built and shipped developer-facing products
You have experience with control planes, dashboards, or console products at infrastructure, cloud, or developer tools companies
You have strong opinions on information architecture and how to organize complex products so they feel simple
You think about the product from both a human and an agent perspective. You use AI tools in your own workflow and have a point of view on how agents should interact with product surfaces
You have experience running experiments and working with product analytics to drive roadmap decisions
Bonus if you
Have worked on platform or horizontal product teams where you set patterns that other teams adopt
Have an engineering background or have built software yourself
Have worked on onboarding, activation, or growth loops in a product-led growth context
Have experience with personalization frameworks or systems that adapt to user segments and lifecycle stages
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Americas Remote
Hello, I’m Steve, Director of Sales at
Customer.io
! We're expanding our sales team in the
United States
and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.
As an Account Executive, you’ll represent
Customer.io
to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Responsibilities
:
Pipeline Development and Management
: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.
Full-Cycle Sales Execution
: Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts.
Customer Needs Analysis and Solution Alignment
: Conduct discovery calls to understand customer business challenges and goals. Position
Customer.io
's solutions to meet these needs effectively.
Collaboration and Cross-Functional Feedback
: Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
Performance Tracking and Reporting
: Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.
Qualifications
:
Experience:
2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
Location:
We are currently hiring for positions based in the United States. Candidates must be located in one of these regions to be considered for the role.
B2B SaaS or MarTech Experience
: Proven success in
new customer acquisition
and closing deals within the B2B SaaS space, preferably MarTech
Sales Methodology
: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.
Communication Skills
: Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects.
Problem Solving
: Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition
Deal Focus
: Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals
Support
: Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities
Responsibilities
:
Engage in high-volume prospecting, cold and warm outreach
Manage the full sales cycle for deals typically under $50,000 ACV
Drive growth within mid-sized clients, nurturing relationships and uncovering business needs
Compensation & Benefits
We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Manager
30-minute video call with Bar Raiser
60-minute Case Study and Discovery Call w/ the Hiring Team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is entering a new chapter of People work: more AI-native, more strategic, and more focused on building systems that help every Notino do the best work of their career. We're building toward a four-pronged People Consulting model:
- Strategic People Partners who steer orgs as the consultative layer closest to the business.
- Talent Management is the systems and programmatic engine layer — talent programs, systems and resourcing work that support our People Partners & talent density.
- People Relations is the primary arm and escalation point for employee relations.
- People Operations owns the operational layer of the end-to-end employee lifecycle, a layer we're increasingly scaling through agentic services.
We are looking for the right person to join our existing Talent Management arm. This person will help define, operationalize, and continuously improve how we grow talent at Notion. This role sits at the intersection of talent philosophy, people partner strategy and enablement.
This is not a siloed program role. It is an extension of our strategic People Partner & Talent Management org: someone who brings deep talent management craft, strong business judgment, and the operating muscle to turn philosophy into practice across the company.
This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
1. Maintain and operationalize Notion’s talent philosophies
- Codify and evolve our talent philosophies across performance, growth, leadership, career development, internal mobility, early career, and high-performance expectations.
- Translate principles into practical tools, rituals, and operating mechanisms that People Partners and leaders can use.
- Ensure our philosophies stay connected to business needs, company strategy, and the realities of how work is changing.
- Ensure the talent systems we build are durable and make talent expectations clear, consistent, and actionable — without over-programming or adding unnecessary process.
2. Co-build the programmatic layer & talent engine for People Partners
- Help steer and co-build the overall talent enablement engine equipping People Partners to drive higher-quality actions with leaders. If People Partners are consultants, our talent management arm builds the resources to enable talent density.
- Keep our core philosophies aligned with our deployment-ready materials: playbooks, manager guides, conversation frameworks, decision tools, calibration support, and coaching resources.
- Partner closely with strategic People Partner leaders to identify where enablement is needed most and how it should show up in the business. Develop net new, creative strategies aligned with Notion’s values and vision.
- Ensure People Partners are not just consuming talent programs, but actively shaping and deploying them with context and judgment.
3. Enable talent density
- Bring the taste, craft, and pattern recognition to understand what different talent segments need to grow.
- Design self-service strategies & actions that help leaders develop talent
- Power up our mechanisms to better identify, engage, stretch, and retain talent.
- Enable our leadership bench.
4. Lead fluid, high-leverage talent strategy projects
This role will flex into the highest-priority talent questions of the moment. Examples of historical and potential high-impact projects include:
- Early career strategy enablement: helping define the scaffolding, manager expectations, growth model, and experience needed to make Notion a definitive launchpad for early-career talent.
- Total rewards exploration: partnering with Total Rewards, Talent, and People leaders to explore what recognition could look like in a more AI-native, high-performance environment.
- Role architecture for the next generation of work: rethinking how roles, levels, career paths, and talent systems should evolve as AI changes what people can do.
- Internal mobility and talent flow: partnering with People Ops, Recruiting and People partners in creating clearer, higher-touch pathways for high-slope talent to find the right next opportunity inside Notion.
- Leadership expectations: supporting the translation of Notion’s leadership philosophy into practical enablement for managers and leaders.
SKILLS YOU'LL NEED TO BRING:
- Significant experience designing, scaling, and evolving talent management strategies and programs (e.g. performance, talent reviews, succession planning, career architecture, or related initiatives).
- Proven ability to influence senior leaders and drive cross-functional change without formal authority.
- Experience translating ambiguous talent philosophies into scalable tools, frameworks, and operating mechanisms.
- Strong business acumen and organizational judgment, with the ability to connect talent decisions to company outcomes.
- Excitement for reimagining talent management in an AI-native world.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $230,000 - $270,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote - US
About the Job:
We’re looking for an Engineering Manager to lead LaunchDarkly’s Cloud Engineering team, the team responsible for the foundational infrastructure our products and engineering teams depend on.
Cloud Engineering owns LaunchDarkly’s AWS accounts and networking, multi-region Kubernetes infrastructure, Terraform and GitOps workflows, CockroachDB operations, disaster-recovery capabilities, and FedRAMP infrastructure posture. The team is small, senior, and recently rebuilt. This is a frontline leadership role for a manager who treats operational health as a top priority, leads calmly through incidents, and creates leverage through software, automation, and reliable paved paths.
In your first year, you’ll lead a marquee infrastructure insourcing program from planning through completion. The program’s cost savings will help fund additional team growth, giving you the opportunity to deliver meaningful business impact while strengthening the infrastructure behind LaunchDarkly’s next stage of scale.
This role combines people leadership, operational ownership, and technical judgment. You do not need to be the most senior individual contributor in the room, but you should be comfortable partnering with experienced engineers, guiding tradeoffs, and creating an environment where the team can do its best work.
Responsibilities:
Lead and develop a senior Cloud Engineering team, providing clear expectations, coaching, feedback, performance management, and career-development support.
Own the operational health of LaunchDarkly’s cloud infrastructure, including incident response, on-call health, service-level objectives, resilience, and disaster recovery.
Launch and deliver a multi-quarter infrastructure insourcing program, including sequencing work, managing dependencies, communicating milestones, and ensuring a successful transition.
Guide technical priorities and tradeoffs across AWS infrastructure, networking, multi-region Kubernetes, infrastructure as code, GitOps, datastore operations, and compliance-related infrastructure.
Build leverage through software, automation, and paved paths that help product engineering teams use infrastructure safely and independently.
Support migrations by providing guidance, patterns, and enablement while maintaining clear ownership boundaries with partner teams.
Establish team norms for effective AI-assisted engineering and identify opportunities to reduce operational toil through AI and automation.
Maintain team health and continuity through change, fostering an inclusive, collaborative, and accountable environment.
Partner with Service Frameworks, Core Platform, Revenue Platform, Data Platform, and product engineering teams on shared infrastructure priorities and cross-team dependencies.
Communicate roadmaps, operational risks, investment needs, and progress clearly to engineering leadership and cross-functional stakeholders.
Participate in hiring and team planning as the organization grows.
Qualifications:
2+ years of experience managing an infrastructure, platform engineering, or site reliability engineering team at a product company, including people management of an on-call team.
Demonstrated ownership of incident response, on-call health, and service-level objective frameworks for critical production systems.
Experience leading at least one multi-quarter infrastructure migration or insourcing program from planning through completion.
Technical fluency with AWS, Kubernetes, and infrastructure-as-code practices, with the judgment to guide discussions and tradeoffs with senior engineers.
Experience taking over an established team and maintaining engagement, performance, and retention through a leadership transition.
A clear point of view on team norms and practices for AI-assisted engineering.
Strong written and verbal communication skills, with the ability to explain technical and operational priorities to a range of audiences.
A thoughtful, calm, and accountable leadership approach, particularly during incidents and periods of change.
Nice to Haves
Experience with vendor negotiations or cloud cost management.
Experience supporting FedRAMP or other compliance-related infrastructure and operations.
Experience operating large-scale datastores or OLAP systems.
Experience growing a team through funded expansion.
Pay:
Target pay ranges based on Geographic Zones* for Level M2:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270**
Zone 3:
All other US locations -
$163,000 - $224,070**
All Zones Inclusive of a 10% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Role
AI agents are already booking travel, subscribing to software, running procurement end to end, and moving money on behalf of users — much of it through Rain. Our Agent Control Layer is the governing surface for that activity: it enforces approved counterparties, amounts, merchants, and task scope at initiation, before a transaction ever occurs, rather than reconciling damage after the fact.
We are hiring a Senior Product Manager to own that platform. This is a 0-to-1 role inside a category being defined in real time. You will own the developer-facing surface — APIs, SDKs, controls, docs — that teams building agents use to give them spending power safely. McKinsey projects $3–$5 trillion in global agentic commerce by 2030. The primitives that make it trustworthy have not been built yet. You will build them.
You will report to the Head of Product and work daily with engineering, risk and compliance, network partnerships, and the developers shipping on us.
What you'll do
• Define the primitives for agent authority: spend scopes, merchant and counterparty allowlists, velocity and amount ceilings, task-bound credentials, human-in-the-loop approvals, and clean revocation.
• Own scoped virtual cards for agents — cards provisioned for a single merchant, amount, and task, retired the moment the task completes.
• Extend the rest of Rain's stack (wallets, virtual accounts, onramps, offramps, cross-border payments) to agent initiators within the parameters our customers define.
• Treat the API as the product. Own endpoint design, error semantics, idempotency, webhooks, sandbox and simulation tooling, SDKs, and reference agents.
• Own documentation and the onboarding path with the same rigor as the product itself. Time-to-first-authorized-agent-transaction is your metric.
• Run a tight design-partner loop with agent builders — read their integration code, sit in their debugging sessions, ship against what you find.
• Build the roadmap from first principles: form a thesis on where agentic commerce goes next, sequence bets accordingly, and kill what isn't working quickly.
• Partner with risk and compliance on Know Your Agent — agent identity, attestation, delegated authority, auditability, and dispute handling in a world where the cardholder wasn't the one who clicked.
• Represent Rain's technical point of view in Agentic Payments Alliance working groups and with Visa, Mastercard, and stablecoin partners as standards take shape.
• Write the specs, launch posts, and positioning that teach the market what controlled agentic payments actually means.
You’ll likely succeed if you have
• 8+ years in product management, with meaningful time on a developer-facing platform, API, or infrastructure product. You have shipped something engineers chose to build on.
• Technical depth. You read API diffs, write your own queries, prototype against your own endpoints, and hold your own in an architecture review. You don't need to have been an engineer; you do need engineers to take you seriously.
• 0-to-1 instincts. You have taken a product from a blank page to real usage in an ambiguous market, and you're comfortable with a roadmap that changes because the ground moved.
• Payments or fintech fluency, or the obvious appetite to acquire it fast. Authorization flows, issuing, interchange, chargebacks, settlement, KYC/KYB - you know these, or you'll learn them in weeks rather than quarters.
• Judgment under risk. Every control you design trades capability against loss. You can reason about that tradeoff explicitly and defend where you landed.
• Strong writing. At Rain, specs, docs, and launch narratives are the job, not overhead.
• Bias for motion. You would rather ship a narrow thing this month and learn from it than scope a broad thing for two quarters.
Bonus attributes
• Hands-on experience building or deploying AI agents - tool use, orchestration frameworks, MCP, evals.
• Stablecoin or onchain payments background: settlement, custody, treasury operations, or wallet infrastructure.
• Experience working directly with card networks, issuing processors, or sponsor banks.
• Time at an early-stage company during a period of fast scaling.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE ROLE
Compliance is an intentional product surface at Rain. Every card we issue, every wallet we open, and every dollar that moves across our rails depends on controls that are correct, auditable, and fast enough not to be felt. We are hiring a Senior Product Manager to own that surface end to end.
You will own the compliance product area across four connected domains: financial crime (KYC/KYB, sanctions, transaction monitoring), licensing and regulatory readiness, card network and issuing-bank obligations, and the compliance tooling our enterprise partners use to run their own programs. As Rain continues to expand its product suite, you will ensure our compliance product serves our customers’ needs with these new products as well.
You will work daily with Compliance, Legal, Risk, Engineering, and Partnerships, and you will be in the room with bank partners, network representatives, and our largest customers' compliance teams. This is an individual contributor role with real scope to grow.
WHAT YOU'LL DO
• Own the KYC and KYB onboarding experience for consumers and businesses in every market we operate in, tracking and optimizing metrics such as conversion, accuracy, and cost per verified user are all yours.
• Build and tune sanctions screening, PEP and adverse media checks, and transaction monitoring, including blockchain analytics for wallet screening and source-of-funds signals.
• Drive down false positives and analyst review time without weakening detection, and define the metrics that prove it.
• Ship the case management, escalation, and SAR/STR workflows our compliance analysts live in every day.
• Translate obligations - state money transmission licensing, EMI and MiCA in the EU, VASP regimes, stablecoin-issuer requirements, Travel Rule, and local equivalents - into requirements engineers can build against.
• Partner with Legal and Compliance to make new-market launches a repeatable motion instead of a one-off scramble: jurisdictional configuration, disclosures, data residency, and reporting.
• Run regulatory change management as a product process, so a rule change becomes a tracked roadmap item rather than a fire drill.
• Own conformance with Visa and Mastercard rules across the programs we run and sponsor - BIN controls, MCC and merchant restrictions, program registration, and network reporting.
• Build the controls, evidence, and attestation tooling our issuing banks and BIN sponsors require, and make audits boring.
• Partner with Risk on disputes, chargebacks, fraud rules, and authorization-time controls where compliance and fraud overlap.
• Turn internal compliance capability into products our partners can use: APIs, dashboards, configurable rule sets, audit logs, and reporting they can hand to their own regulators.
• Serve as the product voice in partner compliance diligence, security reviews, and bank onboarding - and feed what you learn there back into the roadmap.
• Define how much control a partner gets and where Rain holds the line, clearly enough that sales can sell it and engineers can build it.
• Write the strategy and roadmap for compliance product, and defend the sequencing to the exec team.
• Specify precisely. In this domain, an ambiguous requirement is a regulatory finding waiting to happen.
• Instrument everything - pass rates, decision latency, alert volume, review throughput, escalation outcomes - and use it to make the case for what comes next.
You’ll likely succeed if you have
• 8+ years in product management, including at least three years owning compliance, risk, identity, or payments products in a regulated environment.
• Working fluency in AML/CFT: you can hold your own on KYC and KYB standards, sanctions screening logic, monitoring typologies, and SAR workflows without needing a translator.
• Direct experience with card issuing, payments infrastructure, or banking-as-a-service - you understand what an issuing bank, a BIN sponsor, and a network each expect from a program.
• A track record of shipping systems where correctness matters more than a fast demo, and the technical depth to design data models and APIs with engineers rather than around them.
• Comfort with genuine ambiguity. The regulatory picture for stablecoins is still being written, and you will often decide with incomplete information.
• Clear, precise writing. Most of your leverage here comes from documents other people can act on.
Bonus Attributes
• Experience with stablecoins, digital assets, or onchain settlement, including blockchain analytics tools.
• Multi-jurisdiction launch experience across LATAM, APAC, EU, or EMEA.
• Time spent inside a compliance, financial crime, or regulatory function — or a hands-on partnership with one.
• Familiarity with SOC 2, PCI DSS, or similar control and audit frameworks.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: USA - Remote
Workplace: Remote
💫 This job description was written by a person
ABOUT US
Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
ABOUT THE ROLE
One of our values is “Build a house you want to live in.” In this metaphor, Close.com http://Close.com is the front door. Our website is where people learn about who we are, what we do and, even more importantly, it’s a critical touch point on their journey to becoming a Close customer. We’re dedicated to making it best-in-class. We’ve recently migrated from Webflow to our own codebase (Astro, Sanity, Vercel) so a new and improved foundation is in place. We believe building in-house gives us the flexibility, creativity, and speed to make our website a competitive advantage - this is where our first Sr. Frontend Engineer - Marketing comes in. As the technical owner of the website, you’ll be responsible for maintaining, optimizing, and instrumenting Close.com http://Close.com. You’ll work closely with Marketing, including a Marketing Designer, but report up through Engineering.
YOU ARE
- A marketing website engineer. You’ve built beautiful, conversion-focused websites for a while now - probably 5+ years. You may have worked in an agency, but you’ve also had to build, own, and collaborate on websites long-term - seeing your work through impact and likely many iterations. Motion, ambitious CSS, and rich media are second nature, and you sweat page speed and how the site reads to both search engines and AI agents as much as how cool it looks. A modern stack like Astro paired with a headless CMS (Sanity is ours) is familiar territory to you.
- Fluent in measurement. The sites you build aren’t only beautiful, but they’re well-measured too. You understand cookies, conversion events, analytics, and experimentation tooling, and you've worked with tools like Segment, Amplitude, or Customer.io http://Customer.io.
- Focused on conversion and fueled by impact. We’re primarily a self-service SMB business and that means that Close.com http://Close.com isn’t just a brand experience. It’s a critical part of our acquisition funnel. This means that your work will have a direct effect on some of our most important business metrics - traffic, conversion, revenue. You’re the type who finds this motivating and is eager to partner with Marketing and Growth to move these numbers.
- Energized by empowering non-technical team members. You’ve built systems that allow Marketers or Designers to self-serve and solve problems quickly and independently. You’re comfortable thinking through guardrails, automations, and tooling.
- Already building with AI. You use AI to move faster and empower your team but are equally discerning about which moments require craftsmanship and taste.
- Resourceful and collaborative. You’ll bridge two teams (Marketing and Engineering) and will need to easily work with folks across departments and levels. No tweak or task is too small (or too big) for you to tackle.
YOU WILL
- Build and continuously improve a world-class marketing website. We want close.com http://close.com to be responsive, highly interactive, and polished. The kind of site that brings the product to life through animation and interactivity. You'll ship new pages and continue raising the bar on core site functionality.
- Make the site fast and findable. You’ll own performance, technical SEO, and how the site shows up to search engines and AI agents.
- Manage the infrastructure behind the site. The platform (Sanity), components, integrations, and deployment are for you to maintain and evolve.
- Own the technical integrity of site measurement and partner on experiments. Make sure tracking, attribution, conversion events, and funnel data are implemented correctly and reliably flow into our marketing and data systems.
- Build tools that let Marketing self-serve...and help the site self-improve. You’ll build automations and flows to help the team ship pages, campaigns, and experiments, but you’ll also help the website be a partner in its own development - be it catching regressions or flagging performance problems and SEO issues. The website of the future is a surface for collaboration between you, the marketing team, and AI agents.
- Stretch beyond the site and act as an engineering resource to marketing. The website is your focus, but there’s a lot of work to be done! You’ll be a resource for solving tricky problems, across the website and in other areas of marketing - sometimes that means hopping in yourself, or just knowing when to loop in the right person.
BENEFITS
- Compensation: Competitive pay plus an organization-wide goal-based bonus
- Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
- 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
- Parental Leave: Paid leave for primary and secondary caregivers
- Sabbatical: A 1-month paid sabbatical every 5 years with the team
- Healthcare (US residents): Two medical plans with Close covering the majority of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
- 401k (US residents): We match your contributions up to 6%, vested immediately
OUR VALUES
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
LEARN MORE
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.
Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo https://www.close.com/demo-site!
OUR HIRING PROCESS
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
Location: Boston, MA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
(Onsite in Boston)
We’re looking to bring on an experienced frontend engineer to develop and enhance new features on LangSmith, our enterprise platform product for LLM application observability, testing, and debugging.
WHAT YOU WILL DO
- Develop new user-facing features using React & Typescript
- Build reusable components and front-end libraries for future use
- Translate designs and wireframes into high-quality code
- Optimize components for maximum performance across a vast array of web-capable devices and browsers
- Collaborate with fullstack and backend developers and UX/UI designers, to enhance usability
WHAT YOU WILL BRING
- Extensive front-end engineering experience with strong proficiency in React, JavaScript and TypeScript
- Hands-on experience with front-end development tools like Babel, Vite, Webpack, NPM, and Yarn
- Familiarity with REST APIs and experience working closely with fullstack and backend engineers
- Knowledge of modern authorization mechanisms, such as JWTs
- A passion for user experience, design and building clean, engaging, and intuitive interfaces
- Strong written and oral communication skills, with the ability to explain technical concepts clearly and concisely to both technical and non-technical stakeholders
- The DNA to thrive in a start-up, fast-paced environment. Views unstructured environments as an opportunity to figure out the most impactful work and help define the future success of the company
- An ownership mind-set. You are self-driven and look for opportunities to make an impact.
- Strong computer science fundamentals, ideally with a degree in computer science or related field
Annual salary range: $170,000-$235,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
Replit enables people to build software with AI. The infrastructure underneath that experience must make it straightforward to launch services, isolate workloads, and run reliable systems at scale.
We're hiring a hands-on Engineering Manager to lead Cloud Infrastructure: the shared infrastructure as code (IaC), networking, storage, compute, and service mesh platforms that Replit's product and platform teams depend on. You'll lead and grow an existing engineering team building and operating these foundations, including Kubernetes, shared edge networking, service mesh and workload identity.
This is a platform-building role with production accountability. You should be comfortable going deep on a design or incident while developing a team that does not depend on you for every decision.
WHAT YOU'LL DO
- Own the cloud-platform roadmap. Lead the team's IaC, networking, storage, compute, and service mesh platforms. Translate product, platform, reliability, and security needs into sequenced outcomes, balancing foundational investment, lifecycle work, and delivery commitments against the team's capacity.
- Make infrastructure repeatable and self-service. Build maintained IaC interfaces for services, cells, connectivity, identities, and shared resources. Enable internal customer teams to provision infrastructure without bespoke coordination or dependence on individual experts.
- Operate what the team builds. Own platform availability, upgrades, isolation, recovery, and incident remediation. Maintain clear SLOs, sustainable on-call coverage, and primary and backup owners for critical systems.
- Stay technically engaged. Review designs and production changes, debug difficult failure modes, and use AI coding tools—including Replit—to prototype and automate. Apply rigorous review and verification to AI-generated infrastructure changes.
- Build and grow a high-ownership engineering team. Coach engineers, develop technical leaders, set clear expectations, manage performance, and hire against agreed needs. Delegate meaningful ownership as the team grows.
WHAT YOU'LL BRING
- Demonstrated engineering management. You have led and developed engineers, made prioritization and performance decisions, hired thoughtfully, and delivered through a team—not only acted as its strongest individual contributor.
- Software-oriented infrastructure depth. You have built and operated cloud platforms or distributed systems and can reason across infrastructure code, Kubernetes, networking, service identity, and stateful dependencies.
- Safe-change and production judgment. You have owned consequential migrations and incidents, can explain failure modes and rollback limits, and know when simplifying a system is better than adding another platform.
- Platform-product and engineering judgment. You understand internal customers, create interfaces other teams adopt, and make clear tradeoffs among reliability, developer autonomy, engineering effort, and workload efficiency.
NICE TO HAVE
- Experience with multi-tenant, cellular, regional, or dedicated enterprise infrastructure.
- Familiarity with GCP/GKE, Terraform or similar IaC systems, Cloudflare, Envoy/Istio, SPIFFE/SPIRE, and managed data services.
- Experience with large-fleet rightsizing, infrastructure consolidation, or migrating CI compute without disrupting developer workflows.
- A track record using AI tools to increase engineering output while preserving production safeguards.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Americas Remote
Hi, I'm Paul, VP of Engineering at
Customer.io
. We're looking for a staff product engineer — not a generalist who happens to touch frontend and backend, but someone who thinks like a product owner and ships like an engineer.
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, and AI help us ship fast and scale with confidence.
What We Value
End-to-end ownership
You take on the problems nobody's claimed — the ones that span squads with no obvious owner — and carry them from a fuzzy first conversation to what's actually live. If it touches the customer, it's yours to chase down.
Comfort in ambiguity
Half-formed problems and conflicting signals are your starting material, not a blocker. You define the problem before you solve it, form a point of view on what's worth building, and move without waiting for someone else to de-risk the call.
Customer-first, always
You think from the customer's problem backward, not the codebase forward. Every technical call traces back to what it does for the person on the other end of the message — and you can explain that connection to people who don't write code. Given the choice, you ship the thing that changes their experience, not the thing that's merely elegant.
A healthy skepticism for "the way things are done"
You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion.
Force multiplication
Shipping your part isn't the bar. You bring in the right people before a problem becomes theirs to clean up, and you leave enough behind — docs, patterns, delegation — that the team keeps moving without you in the room.
What You'll Do
Own important, ambiguous problems from initial framing through launch and iteration. Set direction, align partners, and stay accountable for the result.
Partner with product, design, and data to shape priorities, scope the work, and define how success will be measured.
Lead technical decisions across the stack, including architecture, performance, reliability, and maintainability.
Lead work across teams and systems. Build alignment, resolve technical disagreements, and keep complex initiatives moving.
Improve engineering practices through mentorship, reusable patterns, and clear technical guidance.
Use AI throughout your engineering work, with sound judgment about where it helps, where it falls short, and how its output should be reviewed. Help the team improve by testing new workflows, sharing what works, and identifying useful opportunities for automation.
Participate in an on-call rotation as required, supporting the systems the team builds.
What we're looking for
A track record of leading complex work across teams or systems and delivering meaningful customer, business, or engineering outcomes.
Strong backend engineering experience, with the ability to work across the stack and lead end-to-end technical decisions.
Strong product and technical judgment, especially when the problem or path forward is unclear.
The ability to influence experienced peers and align teams without formal authority.
Experience using metrics, experimentation, and observability to guide decisions and improve production systems.
Regular, hands-on use of AI across the software development lifecycle, with the judgment to adapt as tools change while remaining accountable for quality, security, and outcomes. Experience improving how a broader team uses AI is a strong plus.
Compensation & Benefits
We believe in transparency. Starting salary for this role is $200,000 - $280,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application
- We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins)
- Let's chat about what you're looking for and how we work.
Hiring Manager Interview (60 mins)
- Talk with one of our hiring managers about your working style and a product you've owned end-to-end, plus a short AI-assisted coding exercise.
System Design Interview (60 mins)
- A collaborative conversation that moves between product tradeoffs and system design — how you'd scope something ambiguous and how you'd build it.
Take-Home Assignment
- Complete a short, realistic task similar to what you'd work on here.
Assignment Review Call (60 mins)
- Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.
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Remote Roles - EMEA
УдалённоRemote, United States
Dubai, United Arab Emirates; London, United Kingdom; Courchevel, France
УдалённоRemote - United States
middleCandidates must be located in one of these regions to be considered for the role
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds