Location: London, United Kingdom
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a
Business Development Manager
to drive Sumsub’s growth in the iGaming industry across the EU and UK markets. You will report to the VP of Sales and work closely with the Global Head of iGaming to develop and execute our go-to-market strategy, identify new business opportunities, and win key accounts. Your goal is to expand Sumsub’s presence in the iGaming market, build relationships with leading operators, and drive revenue by helping businesses address their verification, compliance, and fraud prevention challenges.
What You Will Be Doing:
Develop and execute the go-to-market strategy for the iGaming vertical across the EU and UK, from market research and positioning to sales execution.
Identify, prospect, and acquire new customers, focusing on iGaming operators and other key players in the industry.
Own the full sales cycle for strategic accounts, from initial outreach and discovery to negotiations, closing, and handover.
Build and manage a strong sales pipeline, delivering against revenue targets and identifying opportunities for long-term growth.
Develop relationships with key decision-makers, including compliance, fraud, risk, operations, and technology leaders.
Work closely with Product, Marketing, Solutions Engineering, and other teams to shape our offering and go-to-market activities.
Act as an internal expert on the iGaming industry, sharing insights on market trends, regulatory developments, customer needs, and competitors.
Represent Sumsub at major iGaming conferences and industry events, building relationships, generating opportunities, and speaking on behalf of the company.
Contribute to sales enablement, marketing campaigns, and industry-specific content to strengthen Sumsub’s positioning in the market.
Maintain accurate pipeline data in the CRM and provide regular updates on sales performance and market opportunities.
About You:
5+ years of experience in B2B SaaS sales or business development, ideally within iGaming or Gaming.
Experience selling to iGaming operators and a strong understanding of the EU and UK iGaming markets.
Proven track record of closing complex B2B deals, managing strategic accounts, and consistently achieving revenue targets.
Strong understanding of the iGaming regulatory landscape, licensing requirements, and compliance standards, including KYC, AML, age verification, and responsible gambling.
Familiarity with compliance onboarding, fraud prevention, and identity verification solutions is a strong advantage.
Ability to develop and execute go-to-market strategies and identify new growth opportunities.
Experience working cross-functionally with Product, Marketing, and technical teams.
Strong analytical and market research skills, with a proactive and commercially driven approach.
Excellent communication, presentation, and negotiation skills.
Comfortable representing the company at industry events and willing to travel when needed (approximately two trips per quarter).
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Peer interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
London, United Kingdom; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
Location: Los Angeles, USA
As a
Concept Art Intern
at Riot you will bring characters and creatures to life. Drawing inspiration from as little as a napkin sketch or as much as a full-blown narrative concept, you will generate ideas and craft designs that are resonant, compelling and iconic. As a problem solver, first and foremost, you will help come up with visual solutions for game concepts.
As a Concept Artist Intern on the Teamfight Tactics Gameplay team, you’ll work closely with other developers to design creatures, props, and visual effects that enhance the game’s narrative and visual cohesion. You will collaborate across disciplines to ensure assets are implemented effectively, creatively solve design challenges and contribute feedback throughout production, helping shape assets that are both visually compelling and aligned with the game's artistic direction.
Responsibilities:
Sketch, ideate, and iterate concepts of creatures, props and VFX in collaboration with other developers
Develop detailed concept art and orthographs for 3D artists and animators to implement into working game assets
Creatively problem solve and figure out efficient solutions on executing the look and feel of the creatures, props and VFX
Collaborate closely with other disciplines to define concepts that are both narrative and visually cohesive
Support other disciplines throughout the production process with the implementation of the concepts, including giving feedback and paintovers
Take your knowledge of story tropes, archetypes, and narrative devices of all kinds to help improve the designs that go into our worlds
Bring your understanding of human and animal anatomy and know how to stretch the limits while still maintaining a consistent art direction
Required Qualifications:
Currently enrolled in a college, university or non degree program
Graduating in the 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Experience working with Photoshop or other relevant painting/design tools
Ability to showcase iterations and sketches in addition to the final rendered pieces.
Desired Qualifications:
Proficient in Photoshop and painting/design tools
Demonstrated ability to digitally paint volumetric form and material differentiation in an isometric and orthographic view
Understanding of colors and value structure
Experience creating designs using inspiration from historical, fantasy, scifi, mainstream trends, and/or pop culture references
Great understanding designing characters reading in an isometric view
Inclusion of references, notes, studies, different angles, how a player interacts with a character or place, and why design choices have been made
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
General Portfolio Advice:
Please limit application submission to 1 role. You will automatically be considered for similar roles based on your portfolio
Online format is preferred (Artstation, personal websites, etc.).
If you have private work that is under NDA, please include the password in your application. Otherwise, we recommend you do not password protect your portfolio
Test that your Portfolio or reel is accessible. Please include access to your portfolio on your resume in addition to the application form in case the link breaks
Ensure your portfolio showcases your best work
Fan Art? Sure! It shows your versatility as it relates directly to our art style
Depending on the role, immersing yourself in the game to get the feel, tone and look can go a long way for your portfolio
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $36.49
Location: Mexico
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.
The Impact You’ll Make
As Corporate Governance Analyst at Incode, you will own the corporate records, equity administration, and legal operations that underpin our entire global entity structure. You’ll keep 20+ entities organized and compliant, support the legal and finance teams with day-to-day legal ops, and use automation — including AI tools — to reduce manual work over time. This role starts with a full governance load and grows in scope as you build and automate the processes that make it run. You will be the person who makes sure nothing slips — ever.
What You’ll Own & Drive
Corporate Governance
— Maintain the minute book and corporate records across all entities: directors, officers, signatories, and powers of attorney. Manage registrations, annual filings, certificates of good standing, and apostilles across jurisdictions. Coordinate board and stockholder consents from draft to executed copy, and liaise with outside counsel to flag issues early.
Equity Administration
— Own Carta end-to-end: grant approvals and corrections, certificate approvals, and cap table reconciliation against board-approved actions — ensuring records match at all times.
Debt & Lender Compliance
— Maintain the covenant and reporting calendar for credit agreements, ensuring financials, compliance certificates, and notices go out on time. Flag corporate actions requiring lender consent, and coordinate guarantor joinders and account control agreements with FP&A and outside counsel.
Legal Ops Support
— Handle administrative requests from the commercial legal team, complete due diligence and customer questionnaires, support legal invoice management via Brightflag, draft intercompany agreements, and compile entity and officer data for insurers, auditors, and diligence processes.
Contract Administration
— Own the central contract repository for customer and vendor agreements. Track key terms, renewal and notice dates, and proactively alert contract owners ahead of deadlines.
Process Automation
— Build and document repeatable processes, and automate recurring governance and legal ops work using AI tools and workflow automation — progressively freeing up capacity for broader legal operations.
The Qualities That Set You Apart
Obsessively Detail-Oriented
— You catch what others miss, own your deadlines without reminders, and feel uncomfortable when records are incomplete or out of date.
Structured & Process-Driven
— You build systems where there are none, document everything, and make recurring work progressively more efficient.
Legally Literate
— You’re comfortable reading corporate consents, governance documents, and agreements, and you have a sense for when something doesn’t tie.
Proactive Communicator
— You flag issues early, keep stakeholders informed, and coordinate effectively across Legal, Finance, and outside counsel without needing to be prompted.
AI-Forward
— You actively look for ways to use AI and automation tools to reduce manual work and improve the quality and speed of your output.
Your Background
3+ years of experience in corporate governance, paralegal, corporate secretary, legal ops, or equity administration.
Working knowledge of multi-jurisdictional entity management, including Delaware filings and international subsidiary structures.
Professional-level English, written and spoken.
Strong attention to detail and a proven track record of deadline ownership.
Carta, DocuSign, or Brightflag experience is a strong plus.
Prior experience at a US-headquartered company with international subsidiaries is an advantage.
Exposure to credit agreements, lender reporting, or covenant tracking is a bonus.
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: New York, New York, United States
About the Role
iCapital is seeking a Senior UX Writer to enhance the user experience across the iCapital platform by crafting clear, engaging, and user-centered content across all products. This role plays a critical part in shaping how users interact with experiences, including AI-driven capabilities, by defining intuitive inputs and ensuring clear, consistent outputs. The ideal candidate will collaborate closely with cross-functional partners, including product leadership, to elevate content standards and ensure users navigate the platform with clarity and confidence.
This individual will operate as both a hands-on contributor and a strategic leader, helping to shape and scale the design system content guidelines and governance frameworks while supporting the complexity of a multi-language, multi-currency product environment.
Responsibilities
Operate as both a hands-on contributor and a strategic leader.
Create clear, consistent, and user-centered content that guides clients through complex application workflows, subscription and onboarding journeys.
Drive content design leadership by shaping and evolving iCapital design system writing style guides, reusable patterns, and governance frameworks to ensure consistent, multi-language and multi-currency experiences across platforms.
Guide content recommendation through design critiques, content reviews, and collaborative workshops.
Ensure all content aligns with accessibility standards, regulatory guidelines, and plain-language best practices.
Manage multiple priorities and deliver high-quality content solutions.
Collaborate cross-functionally with the UX, Product, Legal and Compliance teams and business stakeholders to translate requirements into effective content solutions.
Qualifications
7+ years of experience in UX writing, content design, or digital product content strategy
Bachelor’s degree in English, communications, journalism, UX design, human-computer interaction, or a related discipline, or equivalent experience with financial services, or other regulated industries
Demonstrated experience designing application flows, subscriptions, onboarding journeys, and user guidance for digital products
Provide clear, user-focused writing for complex systems or enterprise applications
Experience developing and building design systems, content standards, and governance frameworks
Proficiency with collaboration and design tools such as Figma, Confluence, or similar platforms
Strong stakeholder management and cross-functional collaboration skills
Experience working in fast-paced product environments
Familiar with accessibility standards such as WCAG 2.1 AA and inclusive design principles
Experience working with AI-assisted content tools
Experience working within legal, regulatory, and compliance review processes, collaborating closely with cross-functional teams to ensure designs meet approval requirements
Portfolio, website, or any other relevant link to your work in your resume is required
Benefits
The base salary range for this role is $160,000 to $190,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Engineering Manager
Role Overview
We are seeking an Engineering Manager to lead the development of internal tooling and quality-control systems that power AI training workflows. This role is ideal for a leader who enjoys working across application development, infrastructure, and applied AI. You will be part of a rapidly growing team solving complex problems in AI systems, working in a startup-paced environment with high expectations and short timelines.
The ideal candidate is someone who takes ownership beyond what their role technically requires, has a track record of shipping production systems, and is excited by the intensity of a fast-paced, ambiguous environment rather than looking for stable, predictable work.
Key Responsibilities
Tooling and Platform Development:
Build scalable platforms supporting data creation, annotation, evaluation, review, and delivery.
Design and implement APIs, internal applications, and developer tooling that enable efficient workflows.
Develop maintainable, well-tested code that scales with growing demands.
Quality and Efficiency:
Improve dataset quality, task validation, model evaluation, and production efficiency.
Build and iterate on evaluation frameworks that ensure quality and reliability of AI training outputs.
Collaborate with research and domain experts to translate requirements into practical solutions.
Architecture and Standards:
Own architecture, technical delivery, reliability, security, and engineering standards.
Design and implement data pipelines for dataset creation, annotation, and delivery at scale.
Contribute to technical design and architecture decisions that balance speed, quality, and maintainability.
Leadership and Mentorship:
Mentor engineers and establish strong design, testing, and release practices.
Partner with Operations, Product, and AI specialists to identify bottlenecks and deliver pragmatic solutions.
Lead teams through urgent, high-pressure delivery schedules while maintaining quality and engineering excellence.
Technical Skills
Web Development -
Node.js, React, NestJS, Next.js, Express
Python Engineering and Data Science -
FastAPI, NumPy, Jupyter notebooks. Proficiency in large-scale data generation and data pipeline orchestration. Frameworks like Spark, Beam, or Dataflow preferred. Statistical analysis, data visualization, and data manipulation.
Infrastructure -
Kubernetes, Docker, Pulumi, Terraform, infrastructure-as-code
AI Engineering -
LangChain, LiteLLM, RL Gyms, LoRA and fine-tuning, AI agents, and Harbor
Quality Systems -
Dataset validation, evaluation frameworks, automated testing, and QC tooling
Qualifications
Strong software engineering fundamentals with a proven track record of shipping production systems.
Experience leading teams effectively in fast-paced, ambiguous environments.
Demonstrated ability to balance speed, quality, scalability, and maintainability in technical decisions.
Strong debugging, problem-solving, and communication skills with cross-functional teams.
Interest in the evolving challenges of training and evaluating AI systems.
What Success Looks Like
You lead a team that ships high-quality solutions enabling AI training workflows. You can identify technical bottlenecks, design pragmatic solutions, and guide your team to implement them reliably. You're energized by working across the full stack from infrastructure to application code, and you're excited about the technical challenges of building evaluation and quality-control systems for AI at scale while developing strong engineers.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Toronto; New York
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
At Cohere, we strive to continually improve our large language models. Academic research and real-world experience has demonstrated that high quality, diverse datasets can contribute as much to the performance and capabilities of LLMs as the underlying model architecture and training regimen. We at Cohere believe data will play a central role in accelerating the advancement of our already world-class language models.
Data is therefore critical to our success. Our ability to acquire data that is accurate, relevant, and timely is key to our ability to improve the quality of our models. We strive to continuously improve our data acquisition processes and systems to ensure that we have the data we need to stay competitive and meet the needs of our customers. We run frequent experiments to learn more about the role of data for model quality, from data mixtures, to cleaning techniques, to quality control.
Please Note: This is a 1-year contract position.
AS A DATA PARTNERSHIPS COORDINATOR, YOU WILL:
- Scout new data partnering opportunities and manage the process end-to-end, including outreach, discovery, requirements definition, contracting, data transfers and regular data updates; triage data feeds issues as they arise
- Partner with Modeling to manage the relationships and data requirements with external data scraping vendors
- Facilitate hand-off of newly acquired datasets to Modeling and Annotation
- Product manage novel data collection methods and applications as needed
- Always keep an eye towards scaling the function with bespoke processes and tools
YOU MAY BE A GOOD FIT IF:
- You have more than 3 years of experience managing data vendor programs
- You've worked in a partnership-focused role at an AI-focused company, and have built relationships with AI data suppliers
- You're proficient in data analysis and data management
- You're energized by proactively seeking out new data sources and building long-term, trusting relationships with vendors
- You enjoy cross-functional collaboration and have partnered with Technical and Business teams
- You're resourceful and approach problem-solving creatively
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Position Location: Lisbon, Portugal or London, UK (Hybrid)
Citizenship:
U.S. or UK Citizenship Required (due to government security clearance requirements)
About the Role
We are looking for a dedicated Program/Project Manager to spearhead the execution of mission-critical federal technology engagements within our Government Projects team. In this role, you will partner closely with Engineering, Product, Security, and agency partners to convert complex technical roadmaps into structured initiatives, driving projects seamlessly from initial business cases through final deployment and operational readiness.
This position demands a blend of program leadership, strong relationship management, and deep technical familiarity with networking and cybersecurity infrastructure in public sector settings. We believe that putting our people first and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our goals.
Responsibilities
Program & Delivery Execution:
Manage the end-to-end execution and delivery of complex technology initiatives in government environments, aligning net-new projects to strategic mission priorities.
Modernization & Migrations:
Plan and coordinate legacy-network, security-platform, and cloud migrations—overseeing testing, stakeholder readiness, change communications, cutover, and operational handover.
Planning & Business Operations:
Develop program plans, business cases, resource forecasts, cost-to-deliver estimates, and delivery approaches; contribute to procurement and proposal responses where relevant.
Governance & Risk Management:
Own scope, milestones, budgets, dependencies, risks, and executive reporting across cross-functional technical teams and external partners; track delivery against agreed outcomes and escalate blockers.
Stakeholder Management & Alignment:
Build, maintain, and educate key stakeholders, partners, and vendors to drive consensus, buy-in, mission success, and high satisfaction.
Process Improvement & Thought Leadership:
Establish methodologies that improve delivery efficiency; provide thought leadership on best practices for implementing technology capabilities and services.
Knowledge Sharing & Strategy:
Make strategic recommendations on how programs should evolve; produce internal guides, external stakeholder-facing assets, and post-engagement lessons learned for continuous improvement.
Desired Skills, Knowledge, and Experience
Citizenship & Clearance:
U.S. or UK citizenship is required due to the nature of the work and government security clearance requirements.
Professional Experience:
Minimum of 15 years of experience in technology program management, IT operations, infrastructure delivery, or government mission support.
Leadership & Organizational Impact:
Proven experience managing various-sized organizations within mission-critical and highly regulated environments.
Demonstrated track record in infrastructure modernization, platform automation, workforce development, talent pipeline management, and technical skill gap analysis.
Proven ability to build metrics, KPI dashboards, and reporting systems that guide executive decision-making.
Core Project & Soft Skills:
Exceptional verbal, written, and receptive listening skills with the ability to present effectively to diverse, global audiences.
Sound business judgment, data-driven analytical capability, and proven ability to influence without formal authority.
Self-directed problem-solver capable of prioritizing competing tasks, handling tight deadlines, and driving delivery with minimal management guidance.
Technical Domain Knowledge:
Networking:
Deep understanding of networking technologies, including TCP/IP, DNS, and IPv4/IPv6.
Cybersecurity & Identity:
Thorough knowledge of Internet security technologies (DDoS/mitigation, Firewalls, TLS, VPN), Zero-Trust Network Access (ZTNA & SASE), and identity/authentication concepts.
Cloud & Systems:
Solid foundation in cloud platforms (AWS, GCP, Azure) and administration of major operating systems (Windows, macOS, Linux).
Compliance & Threat Concepts:
Understanding of government security frameworks, accreditation processes, compliance requirements, threat activity, adversary tradecraft, and cyber operations concepts as they apply to infrastructure design.
Automation:
Practical exposure to automation, scripting, or tooling used to support infrastructure operations.
Bonus Points
Practical experience with advanced networking protocols and routing, including BGP, GRE, SD-WAN, MPLS, or Global Traffic Management.
Hands-on knowledge of HTTP technologies, including reverse proxies (WAF, CDN), forward proxies (Secure Web Gateways), and serverless application development.
Familiarity with Data Loss Prevention (DLP) technologies.
Experience with mobile platform administration (iOS, Android).
Scripting or programming capability in languages such as Python, JavaScript, Golang, or BASH.
Working familiarity with the MITRE ATT&CK framework or similar computer security attack and exploitation frameworks.
Compensation
Compensation may be adjusted depending on work location.
● For Portugal based hires: Estimated annual salary is between €77,000 - €106,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Run AWS infrastructure as code, with AI in the loop. Manage AWS infrastructure through Terraform using our pull-request-based GitOps workflow, and resolve configuration drift across regions.
УдалённоThis is a full-time, remote position, but candidates must have four hours overlap with Eastern timezone
Location: Los Angeles, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
We’re looking for a Forward Deployed Creative to sit at the intersection of generative AI, cinematic production, and enterprise customers.
You’ll turn customer briefs into exceptional demos and pilots, build production-ready AI workflows, and work directly with creative teams to bring Higgsfield into real-world production.
The creative bar is extremely high. You understand why a shot works — from lensing, lighting, and composition to camera movement, pacing, and edit rhythm — and know how to reliably achieve commercial-quality results with generative models.
What you'll do:
- Own the technical and creative execution of enterprise demos, pilots, and deployments from brief through final delivery.
- Direct and produce cinematic AI content, including shot design, generation, consistency, editing, and delivery.
- Build repeatable production workflows using generative models, prompting systems, APIs, MCP, automation, and agentic workflows.
- Reverse-engineer reference ads, film looks, and visual styles into reproducible Higgsfield workflows.
- Lead live demos, workshops, and hands-on training for customer creative teams.
- Partner directly with CMOs, creative directors, production leaders, and technical stakeholders.
- Bring customer insights, product gaps, and emerging use cases back to Product, Engineering, and Research.
- Stay at the forefront of image and video generation and continuously push what’s possible with Higgsfield.
Requirements:
- Exceptional portfolio of cinematic AI work at commercial quality — portfolio first.
- 5+ years of experience in film, advertising, commercial, or creative production, including 2+ years hands-on with generative AI.
- Deep fluency across image and video models, consistency techniques, VFX, motion, and AI production workflows.
- Strong cinematic fundamentals across shot design, lighting, composition, storyboarding, camera movement, and editing.
- Experience delivering customer-facing pilots, PoCs, or productions from brief through final output.
- Comfortable presenting to executives and running live demos.
- Ability to translate complex AI workflows for non-technical creative teams.
- High agency, strong ownership, and the ability to move quickly in a startup environment.
- Excellent communication skills.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $125,000 - $200,000, depending on experience, skills, scope, and location.
- Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is required to be based in Los Angeles for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
📌 Please note: This is an on-site role based in Vienna, Austria. Due to the fast-paced hiring process and local regulatory requirements, candidates already eligible to work in Austria or the EU are strongly preferred.
About the Role
Bybit is seeking a
Wallet Operations Manager
to join our EU Finance team. The role combines hands-on wallet operations with digital asset management, ensuring secure and efficient asset transfers, settlements, reconciliations, and safeguarding of client crypto assets.
The successful candidate will work closely with Finance, Treasury, Risk, and Technology teams to support daily operations and maintain reliable wallet infrastructure and asset controls.
Key Responsibilities
Wallet Operations:
Operate and manage hot, warm, and cold wallets, including wallet rebalancing, asset transfers, and transaction approvals.
Wallet
Infrastructure
:
Work with institutional custody platforms, including MPC-based wallet solutions, transaction workflows, and wallet configurations.
Asset Settlements:
Execute and monitor crypto asset settlements, internal transfers, and cross-chain transactions, ensuring timely and accurate processing.
Safeguarding:
Support the safeguarding and segregation of client crypto assets in accordance with internal policies and regulatory requirements.
Asset Reconciliation:
Reconcile on-chain wallet balances with internal systems and custody records, identifying and resolving discrepancies.
Liquidity Management:
Coordinate with Treasury to ensure sufficient asset availability across wallets and networks.
Operational Controls:
Maintain secure transaction approval workflows, maker-checker controls, and wallet access permissions.
Process Improvement:
Maintain SOPs, support automation initiatives, and improve the efficiency and reliability of wallet operations.
Operational Support:
Investigate failed transactions, settlement issues, and other wallet-related incidents, coordinating with internal stakeholders as needed.
Support internal and external audits by providing relevant wallet and asset records.
Key Requirements
3+ years of experience in crypto wallet operations, digital asset custody, exchange operations, or a related field.
Bachelor's degree in Finance, IT, Computer Science, or equivalent practical experience.
Strong technical understanding of blockchain networks, wallet infrastructure, private key management, MPC, and multi-signature solutions.
Hands-on experience with institutional digital asset custody platforms and wallet management systems.
Good understanding of crypto asset transfers, settlements, liquidity management, and blockchain transaction processes.
Experience with asset reconciliation, safeguarding, and operational controls.
Strong analytical and problem-solving skills with attention to detail.
Ability to work independently and collaborate across Finance, Treasury, Risk, and Technology teams.
Professional fluency in English; Mandarin Chinese is an huge advantage.
Nice to Have
Experience at a cryptocurrency exchange, custodian, or regulated financial institution.
Understanding of EU MiCAR safeguarding and segregation requirements.
Familiarity with on-chain monitoring tools and blockchain explorers.
Experience with process automation or operational reporting.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: New York, New York, United States
About the Role
iCapital is looking for an Associate or Assistant Vice President to join the Implementation Specialists team. This individual will lead small and medium client integrations independently and assist senior leads on complex client integrations along with managing the ongoing platform experience for existing clients.
Responsibilities
Lead and support all aspects of new and existing wealth manager and asset management integrations including but not limited to project management, client discovery, operating model and business process design, data integrations, platform set-up, testing and rollout.
Provide program and project management expertise including establishing detailed project plans, managing risk, and driving accountability across internal and external stakeholders.
Implement client requirements via white label set-up and platform configurations.
Manage and support the overall platform experience for existing strategic clients with the intent of maximizing their consumption of the platform.
Build a strong understanding of a client’s business and how that translates to the iCapital platform.
Collaborate with Product Managers to identify product gaps and opportunities, vet potential solutions, and roll out new features.
Drive operational efficiencies and platform enhancements proactively and consistently.
Work with Operations and Product Management teams to troubleshoot platform issues.
Document and update procedures, processes, and workflow, assisting with the creation of playbooks and client collateral.
Partner closely with Product Managers, Relationship Managers and Operations teams to deliver for our clients.
Qualifications
6-10+ years of experience in project management, client software implementations, operations or relationship management within financial services/fintech industry
Proven track record of leading cross-functional project teams from inception to execution
Familiar with software-based financial solutions (i.e. transaction systems, online forms, trading software)
Excellent writing skills and able to produce detailed project documentation, business requirements documentation and specifications to drive successful development
Advanced MS Office skills (Excel, Word, PowerPoint) and data analytics skills
Exemplary attention to detail
Strong interpersonal and presentation skills, and the proven ability to influence and communicate effectively across both internal and client stakeholders
Experience working on a team and a desire to work in a fast-moving entrepreneurial environment
Knowledge of wealth management and private bank business and processes/alternatives
Experience managing data integrations is a plus
Benefits
The base salary range for this role is $110,000 to $150,000
. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York City, NY | Seattle, WA; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Agent Security's mission is to safely increase how much of the world's work agents can do, starting inside Anthropic.
Claude now writes and ships code, runs experiments and acts on people's behalf, for hours at a time. How much more it can take on depends on how safely it can operate. If, in the worst case, an agent misbehaves, Anthropic and the public may bear the consequences. Our mandate is to mitigate this risk, and Anthropic’s mission depends on it.
The Partnerships team pairs security engineers with the teams at Anthropic that build Claude, build agents and rely on agents. Those teams are our partners. When a team wants its agents to do more, we threat model the plan with them and build the controls together. Most of this has no playbook, so we have often created new controls from first principles. The ones that work become part of our toolbox, spread to other teams, and in some cases ship in our products.
We're hiring an Engineering Manager to lead this team of security engineers. This is first and foremost a people leadership role. Few have secured agents at scale, especially at a frontier lab, so we don't expect you to have done it. We do expect you to have led security engineering teams, and we care most about how you lead people and reason about security.
This role operates at the frontier. Each model generation, and each new harness, brings new challenges. The number of teams building on agents keeps growing, and partner teams won't always agree with your calls. In return, you will have the chance to directly contribute to making transformative AI go well, which is the heart of our mission.
Key responsibilities
Hire, mentor and grow senior and staff security engineers, and raise the bar as the team scales
Set the team's investment strategy, deciding which teams get embedded engineers, and for how long, as demand outgrows the team
Support the team through high-stakes safety and security calls made under uncertainty and on tight timelines
Balance long-term investment in shared controls against partner teams’ immediate asks
Deliver large security migrations across all of Anthropic
Work through difficult tradeoffs with partner teams in ways that build trust and understanding
Representative Projects
In the past, the team has:
Invented a new kind of classifier-based control for agents partnering with an internal team to develop and roll it out
Co-built a sandbox with a product team, choosing what to enforce first so that adoption stuck
Defined the security standards for running agents across the company and partnered with many different teams on how to hit these standards
Minimum qualifications
Excellent people management skills. You've hired, developed and managed senior and staff engineers, grown engineers into staff or lead roles, and kept a team delivering through changing priorities.
Deep security management experience. You've managed security engineering teams and answered to executives for risk and tradeoffs.
Strong written and oral communication skills. You've explained hard tradeoffs to executives and to engineers in plain words.
Resilience, emotional awareness, low ego and high empathy
Experience leading large migrations and highly cross-functional work
A willingness to dive into the details to tie-break complex trade-offs without any clear answer, and the ability to stand by these decisions
Preferred qualifications
Experience embedding security engineers with product, infrastructure or research teams, or running a security partnerships team
Agent security or AI/ML security experience
Familiarity with AI safety concepts and research
Leading in hypergrowth
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Beverly Hills, CA
About the Role
Babylist is looking for a Senior Experiential Producer to lead the charge in defining experiential programming at our Los Angeles showroom. You’ll produce in-showroom activations that support our community, including panel discussions with experts in our education space, pop-ups with our brand partners, and events that support upcoming launches.
We’re looking for a no-ego senior producer who loves dreaming up the “How about we...” just as much as building the logistics behind it. You’re a master of spreadsheets, you have a roster of LA vendors you can call, and you’re a creative at heart who has always felt that experiential marketing is your calling.
About Our Showrooms
Getting ready for a baby is a lot. Our showrooms are where expecting parents walk in unsure and leave feeling confident. They get hands-on with the strollers, car seats, cribs, and gear on their registry, take classes with our experts, and meet the brands they’ve been hearing about. Creators and celebrities stop by, and our partners host community events and activations throughout the year.
Overview of Role
This is a temporary 6-month engagement with the opportunity to extend based on events we have on our calendar. You’ll take a loose brief and own it end to end: concept, creative, vendors, budget, and show-running inside our Los Angeles showroom. You own how each individual event is conceived and brought to life. Expect several events moving at once, each at a different stage, from early concept through post-event recap.
This is a hybrid role based out of Los Angeles with required presence at the LA Showroom at least 3 days a week with the occasional weekend. On event days, hours could stretch earlier and later to cover load-in (as early as 7am) and breakdown (as late as 9pm), but that’s specific to event days, not the norm.
Events You’d Be Responsible For
You’ll be expected to be on site for the events you produce, which include:
Venue rentals:
Partner-rented activations hosted in our owned-and-operated event space. You serve as the primary venue point of contact, leading walkthroughs, sharing our approved vendor list, and handling the logistics that let the outside team produce smoothly on their own. For back-to-back events, you’ll make sure load-in and breakdown go seamlessly.
Registry Weekend:
Babylist’s signature two-day consumer event welcoming approximately 2,000 people to our showroom, featuring approximately 8–10 brand partners, educational programming, product demonstrations, gifting, food and beverage, and immersive guest experiences.
Partner-sponsored showroom experiences:
Custom events featuring branded storytelling, product education, curated guest experiences, décor, food and beverage, gifting, and influencer programming, including social impact events.
Who You Are
Comfortable leading strategy, concepting, and production of an event, start to finish. This isn’t a role where someone else hands you the concept.
Deeply plugged into the brand activation and experiential world. You know what the coolest brand activations look like, you know what’s trending, and you have impeccable taste to bring it to life.
Able to originate the concept yourself. You can build a mood board and a full concept deck from scratch, not just execute someone else’s vision.
Experienced producing design-driven brand experiences and pop-ups. You know the process of turning a brief into a full-blown event, from décor to negotiating with vendors to custom fabrication.
Able to run large and small-scale event productions. You’re just as comfortable executing a 500+ person event at the Babylist Showroom as back-to-back 10–15 person influencer gatherings on consecutive weekends.
Comfortable holding several events at overlapping stages at once (one in planning, one in production, one in recap) without dropping a thread.
Experienced building and managing vendor budgets (catering, rentals, florals, fabrication, AV, photography) and keeping production on time and on budget.
Naturally reaching for AI in your work. At Babylist, every team uses AI daily. You’re already using it to move faster and improve your output, and you stay curious about what’s coming next.
How You’ll Make an Impact
Set the strategy and concept for individual events (mood boards, decks, layouts, décor, spatial planning), then produce them yourself, concept through strike.
Produce Babylist’s signature Registry Weekend events in Los Angeles and lead partner-sponsored showroom experiences, from 15-person influencer gatherings to 500+ person multi-programming events.
Serve as the primary venue point of contact for partner-rented activations in our owned-and-operated space.
Turn concepts and approved briefs into real production plans, timelines, and workbacks, and lead the planning meetings that keep internal teams and vendors aligned.
Source and manage production vendors (rentals, florals, fabrication, AV, photography, signage, catering) and oversee logistics from delivery through installation and breakdown.
Run load-in, show, and strike onsite, owning the run of show and troubleshooting in real time.
Wrap up production post-event, document learnings, and feed them into Babylist’s internal recap process and the next event’s planning.
Keep a rolling calendar moving, often conceiving the next quarter’s Registry Weekend while still executing the current one.
About Compensation
We use a market-based approach to compensation. The hourly rate for this role is:
$76.92 per hour
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Staff SRE, Platform Engineering
About the job
Twilio is looking for a Staff Site Reliability Engineer to join our Platform Engineering organization. SRE owns production health and resiliency at Twilio — we are accountable for whether our services stay available, performant, and recoverable for the customers who build their businesses on us. SREs here are software engineers who focus on reliability: you will architect systems with reliability designed in from the outset, define the SLIs and SLOs that determine whether we are meeting customer expectations, and build the automation that keeps our infrastructure efficiently ahead of capacity and performance demand.
At the Staff SRE you work without day-to-day guidance, applying deep subject-matter knowledge and industry-leading practice to improve the products, processes, and services that Twilio runs on. You will own the reliability posture of significant parts of our production estate. Your impact will be felt across multiple teams rather than within one.
This is a hands-on engineering role. You will write and deploy code that improves service reliability, orchestrate complex changes across systems, lead the response when production is degraded, and raise the quality bar for the engineers around you.
Responsibilities
In this role, you’ll:
Own the reliability posture of production services in your area — availability, latency, capacity, efficiency, performance, and the monitoring and alerting that makes them visible
Define, instrument, and operate against SLIs and SLOs, and use error budgets to drive engineering priorities
Identify trends and problem areas that threaten stability, and provide a path forward to mitigate risk before it reaches customers
Drive down repair items and prevent classes of incidents rather than resolving them one at a time
Improve detection, response, and recovery — reducing time to acknowledge, engage, mitigate, and restore, with fewer people pulled in
Design for failure: strengthen failure domains, validate recovery paths, and make production changes safer to ship and safer to roll back
Participate in on-call for the services you support, and lead the response when production is degraded
Write post-mortems that identify true root causes, and drive the follow-up work to completion
Oversee efforts to identify, diagnose, report, and document production problems across all reliability dimensions
Write, configure, and deploy code that measurably improves service reliability — maintainable, reviewed, documented, and well tested
Orchestrate complex changes across systems and services, documenting design changes, technical decisions, migration plans, and upgrades
Lead debugging, troubleshooting, and analysis of service architecture and design
Use code review to drive up the quality of your coworkers' code
Reduce the operational overhead required to run infrastructure and services
Drive projects from conception to completion for efforts spanning the concerns of your team
Coordinate across programs, collaborating with others to estimate and communicate delivery timelines
Break projects into milestones and tasks, track progress, and communicate updates to stakeholders
Identify and communicate changes that may impact stability
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years of related engineering experience, with a substantial portion focused on reliability, infrastructure, or platform engineering
Demonstrated accountability for production systems — you have carried a pager for services that mattered and owned the outcome when they failed
Strong software engineering fundamentals: you build and ship production code, not only configure tooling
Experience defining and operating against SLIs and SLOs, and using error budgets to inform engineering priorities
Depth in production operations: incident command, post-mortem analysis, capacity planning, and observability
A record of preventing recurrence — reducing incident classes and operational toil, not just closing tickets
Experience driving changes that span multiple teams, and the communication skills to build alignment without formal authority
A track record of improving the engineers around you through code review, design feedback, and mentorship
Experience with large-scale distributed systems in a cloud environment
Desired:
Familiarity with infrastructure-as-code, container orchestration, and GitOps-style delivery
Experience with multi-region architecture, failure-domain design, or regional expansion work
Background in chaos engineering, game days, or other proactive resilience validation
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Partner Enablement Program Manager, you'll build and run the ElevenLabs partner academy for systems integrators, hyperscalers and technology partners. You'll create curricula across sales, pre-sales and technical implementation, starting with ElevenAgents and expanding across ElevenCreative and ElevenAPI. You'll work closely with our regional Forward Deployed Engineers, who bring the technical expertise and set the technical quality bar. Your mission is to grow the program to 10,000+ certified partner professionals by the end of 2027, and to make the ElevenLabs certification a credential the tech ecosystem respects.
As a Partner Enablement Program Manager, you can expect to:
- Build curricula for partner sellers, pre-sales and implementation engineers: courses, hands-on labs and assessments.
- Turn expert knowledge from our FDEs, sales and product teams into a world-class online academy.
- Run the certification program end to end, from submissions and review workflows to certificates, with FDEs making the technical call.
- Scale the program through automation, from automated agent review to bots and emails that support learners.
- Deliver training online and in person, including sales and technical sessions at our partner hackathons.
- Run program administration: the learning platform, partner onboarding tracks, reporting and learner feedback.
REQUIREMENTS
We're looking for an enablement builder who is comfortable with both commercial and technical topics. You don't need to be the deepest expert in the room, but you need enough depth to work with senior engineers and sellers as subject matter experts and turn their knowledge into great learning. You'll thrive with us if you:
- Are passionate about AI, technology and ElevenLabs products.
- Have built enablement or training programs at scale for partners, sellers or technical teams.
- Learn technical products quickly and can explain them to both technical and commercial audiences.
- Can run a program end to end: learning platforms, timelines, stakeholders and reporting.
- Can lead a session or workshop in front of sellers and engineers.
- Have strong instructional design skills: you can turn expert content into clear courses, labs and assessments.
- Enjoy turning repeat work into automations, tools and agents.
- Have excellent communication skills and can adapt your message to different audiences.
Bonus:
- Experience as a forward deployed engineer, solutions engineer or in professional services for a frontier AI product.
- Hands-on experience building LLM applications or voice and chat agents, and reviewing whether they are ready for production.
- Familiarity with Python or TypeScript, APIs, webhooks and common integration patterns.
- Telephony experience, such as SIP, Twilio or contact center platforms.
- Experience at a systems integrator, hyperscaler or technology partner.
- Experience with learning platforms such as WorkRamp.
- Proficient in Spanish or Portuguese.
GROWTH POTENTIAL
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Leading a partner enablement team as the academy grows.
- Moving into partner program leadership or Solutions Engineering.
LOCATION
This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required. If you prefer, you can work from our offices in New York or San Francisco.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re hiring our first Product Enablement specialist. You will join the Product & Technical Enablement team and help our go-to-market teams get ready for every product launch, across Agents, APIs, and Creative.
You will support our global go-to-market teams. Your mission: help sellers understand, demo, and sell each new launch with confidence, with preparation that starts well before launch day.
What sets this role apart: we’re looking for someone who knows our products well enough to demo them and sell them. You have used agents, APIs, or creative tools hands-on, and you can explain how they work and why they matter to customers. You blend that with sales, solutions engineering, or product marketing experience, so you can teach sellers how to use a product, how to demo it, and how to pitch it.
This role sits within GTM Enablement and reports to the Product & Technical Enablement Lead. You will work in close partnership with:
- Product marketing and engineering teams (keeping content accurate as the platform ships)
- GTM enablement (aligning on shared onboarding infrastructure)
You will support product enablement for our go-to-market teams across Agents, APIs, and Creative, with the most day-to-day focus on API and Creative launches. This is a full-stack role on a lean team: you’ll build content, deliver training, design practice environments, and flex across products as needed.
What you’ll do
- Support new product launches: get an early heads-up from product marketing, research, and engineering, follow releases from alpha through GA, and have training ready before launch day, not the week of
- Build launch workshops: go beyond what shipped and why it matters, with hands-on workshops on how to use the product, how to demo it, and how to pitch the value
- Support competitive enablement: turn product marketing battlecards into trainings, simulations, and demo workshops, so sellers can answer parity, differentiation, and value questions with confidence
- Support product certification: help define what “product certified” means for GTM teams, and build the playbooks and training content that raise product confidence across the whole field, not only new hires
- Support everboarding and onboarding: keep training tied to new releases and capabilities, and keep content current as products ship
- Craft realistic practice environments: demo certifications, role-play scenarios, and customer simulations with scored feedback, built on our own agent technology
- Operate AI-natively: use ElevenLabs’ own voice and agent technology to build training and practice environments; default to AI tools to build faster, and teach others to do the same
- Measure what matters: define and track the percent of sellers certified within 2 weeks of GA, demo and pitch quality scores, and win rate and stage progression against named competitors, and use the data to improve each launch
Requirements
We’re looking for someone who knows our products well and can teach sellers to demo and sell them. You’ll thrive here if you:
- Have 4-7+ years as an enterprise seller or solutions engineer, or as a seller who moved into product marketing or enablement, at a SaaS, platform, or API-first company
- Are hands-on with agents, APIs, or creative tools, and understand at a conceptual level how they work
- Have demoed and pitched technical products to customers, and can explain the value, not only the features
- Have a track record of teaching, mentoring, or building training, in addition to your customer-facing work
- Are comfortable building a program from scratch, with no playbook to inherit
- Have credibility with sellers, built from time in the seat or supporting sellers directly, and work well with product marketing, research, and engineering teams
- Communicate clearly and can adapt product material for different audiences without diluting it
Bonus
- Experience at a high-growth AI/ML, developer tools, or API-first company
- Background in voice AI, conversational AI, or contact center technology
- Vertical depth in financial services, healthcare, telecom or CCaaS, or at other AI companies
- Hands-on experience with competing voice and agent platforms
- Experience running workshops or labs for sellers or customers
- Experience building role-play, simulation, or demo practice environments
Location
Remote-first, globally distributed role. Expect occasional travel to team hubs and onboarding sessions. Candidates should be able to work effectively across US and European time zones.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
Overview
📍 Remote Global - Central and South America
We are seeking a WFM Central - Real Time Analyst to serve as the central governance layer for live operations across multiple Lines of Business (LoB). This is not a traditional monitoring role; it is designed for a high-caliber, forensic operator who functions as an operational architect. You will be a trusted partner to operational leadership, responsible for continuing to evolve our operations to a standardized, and fiscally sound control model.
The ideal candidate possesses the technical "know-how" of a forensic analyst and the communication prowess of a business consultant, capable of telling a compelling story through data to stakeholders ranging from Team Leads to Directors. You won't just report that a queue is at risk; you will diagnose the business impact, identify the root cause, and prescribe the specific levers leadership must pull to preserve SLA and the customer experience. You will be the owner of all aspects of the support queues and ensure we are meeting our customers where they need us.
Responsibilities
- Stakeholder Storytelling: Distill complex, "noisy" operational signals into high-impact narratives. You must be able to share in-depth observations and supporting data that tell a clear story to stakeholders, at all levels of leadership, on exactly what actions must be taken.
- Business-Level Analysis: Go beyond the "what" and the "why" to analyze long-term business trends. Evaluate the financial efficiency of SLA safeguarding and the fiscal impact of current staffing vs. demand density.
- Operational Control & Forensic Auditing: Serve as the authoritative "voice of reason" during incidents. Conduct forensic audits of agent behaviors such as "On Hold" abuse or status irregularities to ensure hidden capacity drains are eliminated.
- Centralized Core Governance: Enact queue management playbooks for real-time levers across multiple LoBs, ensuring aggressive SLAs are preserved through structured accountability.
- Strategic Planning & Optimization: Partner with WFM to create a concise feedback loop for continued improvement in planning and scheduling.
Qualifications
- Exceptional Communication: Proven ability to translate complex data into a clear jargon-free business story. You must be comfortable presenting actionable insights to senior leadership under high-pressure conditions.
- Advanced Forensic Analysis: Expert proficiency in Google Sheets is required, familiarity with Metabase preferred. You must be able to build complex, automated tracking tools and forensic audits from scratch. Not just for basic queue health, but also analyzing business data that influences our operations.
- Strategic Judgment: Demonstrated experience making high-judgment decisions that impact the entire business, particularly in environments with aggressive SLAs and fluctuating volume patterns.
- Operational Architecture: Take ownership in documenting best practices into governed frameworks and playbooks.
- Resilient Mindset: Comfortable operating autonomously in a 24/7 environment, with the flexibility to adapt to operational needs as part of a high-impact, interdependent team.
- Systems Fluency: Familiarity with Amazon Connect, Zendesk Omnichannel routing, and Assembled WFM is highly preferred.
What Success Looks Like
- Operational anomalies are quickly investigated, with root causes clearly identified and communicated, reducing repeat issues and leadership uncertainty
- You evolve queue management processes from reactive to a documented, standardized, and predictive operating model.
- Champion of the team’s brand with Operational Leadership. You are looked to as the primary source of truth, relying on your data-driven stories to make critical staffing and operational decisions.
- Live queues remain stable, governed, and resilient across all supported lines of business, even during unexpected spikes, outages, or incidents
- Stakeholders receive timely, clear updates during incidents that explain impact, cause, and corrective actions in a concise and actionable manner.
HIRING PROCESS
- Application
- Intro Call with Recruiter
- Case Study
- Interview with Central WFM - RTA Team Lead
- Interview with Queue Operations Manager - Core Services
- Interview with Head of Core Services
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
СтажёрLos Angeles, USA
Mexico
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United States; For applicants from the European Union, please review
УдалённоRemote: New York City; Candidates must be based in the Greater NYC area to be considered for this role
ГибридToronto; New York
География найма не уточнена
ГибридLos Angeles, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone
Vienna, Austria
New York, New York, United States
New York City, NY | Seattle, WA; San Francisco, CA | New York City, NY
seniorГеография найма не уточнена
УдалённоRemote - Ireland
УдалённоThis role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required
УдалённоCandidates should be able to work effectively across US and European time zones
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