Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
The DHI Content team builds and maintains Docker Hardened Images: a catalogue of security-hardened system packages, container images and Helm charts designed to be minimal, up to date and safe to use in security-conscious and regulated environments.
This is a supply-chain and open-source maintainer role rather than a conventional backend engineering role. You will work across upstream OSS projects, package and image definitions, Helm charts, Kubernetes, integration tests, vulnerability remediation and the controls that prove content is ready to publish. The work is broad by design: customers should be able to select hardened packages and images and, where relevant, deploy them through hardened charts without the pieces drifting apart.
We are moving DHI content production towards a machine-first factory. Routine work should begin with a machine-produced change and pass through automated build, test, policy and review controls. Engineers add the most value by handling difficult ecosystems, making security judgements, improving standards and turning repeated human corrections into better tooling. You will use AI-assisted engineering extensively, but remain accountable for the evidence and quality behind every result.
As a Senior Supply Chain Security Engineer, you will own substantial content and improvement work from upstream discovery through release and ongoing maintenance. You will be expected to close the loop on customer and security outcomes, not only submit individual definition changes.
SUCCESS IN THIS ROLE LOOKS LIKE
You will succeed by becoming a trusted end-to-end owner for hardened content. Within your first year, you should have delivered complex new or updated DHI content across packages, images and Helm charts, improved the factory or its quality gates, reduced recurring manual work and raised the capability of the engineers around you.
RESPONSIBILITIES
- Author and maintain definitions for hardened system packages and container images, including build steps, upstream tracking, multi-architecture support and reproducibility controls.
- Adapt and maintain upstream Helm charts so they work correctly with DHI images under non-root, restricted and production-shaped Kubernetes security constraints.
- Track upstream releases, semver patterns, monorepos, dependency chains and breaking changes, then make pragmatic decisions about when to update, patch, pin or deviate.
- Triage and remediate vulnerabilities across OS packages, application dependencies, images and charts, including VEX and no-upstream-fix cases that require explicit security judgement.
- Write and improve Go-based integration tests, validators and policy checks that prove packages, images and charts behave correctly in real environments.
- Review human-authored and machine-authored pull requests against DHI standards, distinguish blocking issues from advice and give contributors a clear path forward.
- Improve the DHI Factory by converting repeated work, review corrections and escaped defects into automation, tests, validators and reusable authoring patterns.
- Help classify work into deterministic, specialist and judgement paths so people spend time where their expertise changes the outcome.
- Partner with Product, Security, Support and customer-facing teams to turn demand and incidents into prioritised content and durable improvements.
- Engage constructively with upstream maintainers when hardened deployment requirements expose issues or useful improvements.
- Participate in the team's paid on-call rotation and drive learning from customer escalations, failed builds and content defects.
- Communicate decisions, risks and progress clearly in a remote, async-first environment.
QUALIFICATIONS
REQUIRED
- Strong experience with containers, Linux and Kubernetes in production or production-shaped environments.
- Practical experience reading, adapting or maintaining Helm charts and diagnosing how chart templates, values and workload security settings affect deployment behaviour.
- Experience maintaining software you did not originate, such as Linux packages, container images, open-source integrations, charts or a comparable downstream distribution.
- Strong YAML and configuration-review skills, including care for conventions, consistency and downstream impact across a large catalogue.
- Working knowledge of container and Kubernetes security, including non-root execution, UID and GID, capabilities, filesystem restrictions, image layers and multi-architecture builds.
- Practical programming ability in Go or a comparable language, sufficient to write and review integration tests, validators and content automation.
- Experience tracking upstream releases and reasoning about semver, breaking changes, dependency graphs and reproducible builds.
- A maintainer mindset: you catch drift, improve patterns for the next contributor and consider the effect of a change across many downstream consumers.
- Familiarity with GitHub-heavy open-source workflows, including pull requests, review, release tracking and upstream contribution.
- Comfort using AI-assisted engineering critically while retaining ownership of security assertions, test evidence and release quality.
- A strong operational mindset and clear written and spoken communication suited to a remote, async-first company.
HELPFUL, BUT NOT REQUIRED
- Experience as a maintainer for Alpine, Debian, Fedora, Wolfi, Homebrew or another package ecosystem.
- Helm chart authorship or meaningful contribution to an upstream chart.
- Experience with SBOMs, VEX, SLSA, Sigstore, cosign, provenance or artefact signing.
- Experience with apk, deb, rpm, Go modules, Maven or Gradle, npm, pip, Cargo or other dependency ecosystems.
- Experience building automation for package, image or chart creation, validation and release.
- Experience with FIPS, FedRAMP, PCI or other regulated and security-conscious environments.
WHAT TO EXPECT
FIRST 30 DAYS
- Build context on the DHI catalogue, its package, image and chart definitions, the DHI Factory and the team's definition of done.
- Pair across both image and Helm chart work and ship a useful production change.
- Learn the build, test, signing, publishing and vulnerability-remediation workflows.
- Take part in reviews and an incident, escalation or failed-build learning session.
FIRST 90 DAYS
- Own a complex image and chart addition or update from upstream analysis through release.
- Resolve a meaningful CVE, dependency or compatibility problem with clear evidence and customer impact in mind.
- Improve at least one factory control, integration test, validator or reusable content pattern.
- Review across artefact types and help another engineer take on a broader piece of work.
ONE YEAR OUTLOOK (FIRST YEAR)
- Be a trusted senior owner across hardened packages, images and Helm charts.
- Deliver material catalogue growth or quality improvements without increasing human effort linearly with demand.
- Reduce recurring manual work by moving a class of changes into a proven automated path.
- Improve DHI's security posture, content availability and release reliability for customers.
- Raise review quality and grow the team's ability to work across artefact and dependency ecosystems.
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
Canada: CA$210,627 – CA$341,690 + equity
United States: $154,600 – $250,800 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Poland; Portugal; Ireland; Germany
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for a Senior Product Engineer who takes pride in pushing boundaries, obsesses over details, and wants to help reinvent how millions of people work.
WHAT YOU'LL DO
- Use your strong expertise in TypeScript/Node.js/GCP to move the company and product forward
- Lead projects end-to-end to solve real customer problems
- Architect the systems which power new features to support our high standards of performance, reliability, security and scale, and re-architect existing systems as their scaling demands grow
- Design REST API contracts for both internal and external consumers that are easy to work with
- Represent Attio’s Product & Engineering values both internally and externally
WHAT YOU'LL BRING
- Experience designing scalable, reliable, secure backend systems
- Excellent knowledge of modern Cloud Native systems architecture
- Expertise with Node.js and TypeScript
- A track record of ownership and product delivery
- A proactive, self-motivated problem solving attitude, with a strong passion for advancing and innovating in distributed systems
- The ability to communicate technical ideas to the wider team and influence stakeholders across Engineering, Product and Design
Nice to have:
- Experience contributing to, or participating in open source projects
- An interest or experience in mentoring other members of the team
- Experience working with data-rich backend applications, or processing large volumes of real-time data
- A love for experimenting with new ideas, tools and techniques, and exploring new technologies
WHAT WE OFFER
- Equity in an early-stage tech company on an incredible trajectory
- Apple hardware
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
- Location specific benefits
nb. We are open to candidates currently living in: Poland, Germany, Portugal, Ireland
Location: London
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for a Senior Product Engineer who takes pride in pushing boundaries, obsesses over details, and wants to help reinvent how millions of people work.
WHAT YOU'LL DO
- Use your strong expertise in TypeScript/Node.js/GCP to move the company and product forward
- Lead projects end-to-end to solve real customer problems
- Architect the systems which power new features to support our high standards of performance, reliability, security and scale, and re-architect existing systems as their scaling demands grow
- Design REST API contracts for both internal and external consumers that are easy to work with
- Represent Attio’s Product & Engineering values both internally and externally
WHAT YOU'LL BRING
- Experience designing scalable, reliable, secure backend systems
- Excellent knowledge of modern Cloud Native systems architecture
- Expertise with Node.js and TypeScript
- A track record of ownership and product delivery
- A proactive, self-motivated problem solving attitude, with a strong passion for advancing and innovating in distributed systems
- The ability to communicate technical ideas to the wider team and influence stakeholders across Engineering, Product and Design
Nice to have:
- Experience contributing to, or participating in open source projects
- An interest or experience in mentoring other members of the team
- Experience working with data-rich backend applications, or processing large volumes of real-time data
- A love for experimenting with new ideas, tools and techniques, and exploring new technologies
WHAT WE OFFER
- Competitive salary of £95,000 to £125,000
- Equity in an early-stage tech company on an incredible trajectory
- 25 days holiday plus local public holidays
- Apple hardware
- Private medical insurance through AXA
- Pension contribution through Hargreaves Lansdown
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Location: Americas Remote
Hi, I'm Brian, Senior Director of Engineering at Customer.io. We're looking for experienced engineers who want to own a channel end to end — from the infrastructure that delivers billions of messages reliably, to the product surfaces our customers use to build, send, and analyze their campaigns. You'll work across the stack, bringing both systems thinking and product craft to one of the most technically rich problem spaces in the industry.
You don't need email experience to apply.
We can teach you the email domain. The engineers who thrive here are the ones who love learning a deep problem space, not only the ones who arrive already knowing it.
About Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care how your systems power real customer value — and how to make them better.
A healthy skepticism for "the way things are done"
You bring rigor and creativity. Best practices matter — but never more than forward motion.
What You'll Do
Build and evolve the frontend experiences customers use to create, preview, and analyze campaigns — editors, configuration, and analytics dashboards
Design and scale backend systems that process high volumes of messages and events: queue management, retry logic, rate limiting, and real-time event pipelines
Build automated systems that respond intelligently to feedback signals from external providers — classification, suppression, throttling, and health scoring
Partner with in-house domain experts to turn their knowledge into automated tooling — you bring the systems skills, they bring the email depth
Instrument and monitor channel health end to end: signal detection, anomaly alerting, and observability
Own problems end to end — from architecture and schema design to testing, deployment, and monitoring
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through short videos, thoughtful writing, and mentorship
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What We're Looking For
7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
Experience building product-facing frontend features in React or similar frameworks, with attention to UX quality and polish
Experience building or consuming APIs that handle high-throughput async workloads — event streams, queues, and systems that degrade gracefully under load
Comfort integrating with external systems you don't control — third-party APIs, rate limits, opaque failure modes — and designing for resilience around them
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with relational databases (we use MySQL primarily) and an understanding of performance tradeoffs
Experience with observability tooling and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Nice to have:
Familiarity with email infrastructure — deliverability, authentication standards (SPF/DKIM/DMARC), sender reputation, or high-volume sending
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave
,
unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions — just a clear, human process designed to help both of us make an informed decision.
Application — We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) — Let's chat about what you're looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
Technical Interview (60 mins) — A collaborative system design conversation focused on scaling challenges.
Take-Home Assignment — Complete a short, realistic task similar to what you'd work on here.
Assignment Review Call (60 mins) — Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate.
Project Deep Dive (60 minutes: A focused conversation on a technical project you've owned end-to-end, and how you balance planned work against urgent, customer-impacting issues.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone — apply now.
Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region.
We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience.
Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction.
KEY RESPONSIBILITIES
- Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels.
- Responsible for addressing and managing customers' health cases assigned to them.
- Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions.
- Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges.
- Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction.
- Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization.
- Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health.
- Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction.
- Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments.
- Collaborate with the Sales team to ensure customer retention, particularly in churn-risk situations.
- Collaborate with Treasury on payment collection for late-paying customers
- Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform.
- Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers.
REQUIREMENTS
- Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company.
- Proven track record of managing multiple customer relationships and driving customer success initiatives.
- Ability to effectively manage customer expectations and any conflicts should they arise.
- Exceptional communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport and trust with customers.
- Analytical mindset with the ability to leverage data to drive insights and decision-making.
- Cross-functional collaboration skills with experience working across departments to achieve common goals.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Strong organizational skills and attention to detail.
- Passion for customer advocacy and commitment to delivering exceptional service.
- Willingness to continuously learn and upskill to keep pace with product advancements and industry trends.
- Proficiency in Zendesk, Asana, Notion, and Slack is a bonus.
ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS)
- Experience in the HR industry and employment practices spanning multiple countries
YOU'LL ALSO NEED
- A reliable home internet connection (or be able to get one)
- Proficiency in both written and spoken English language is required
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Lilongwe, Malawi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Role Overview
GiveDirectly Malawi has grown steadily since its introduction in 2019 and in 2025 launched our most ambitious program and research agenda yet, delivering funds across an entire district alongside the largest-ever randomised trial on unconditional cash. To deliver our ambitious plans for scale, we are looking for a Human Resources Manager who can operate as a strategic, agile thought partner to the Country Director someone with a strong grasp of Malawi labour law and demonstrated, hands-on experience across the HR lifecycle, who is just as comfortable advising on organisational design and workforce risk as they are personally running payroll and compensation. The HR Manager ensures that GiveDirectly Malawi attracts, develops, and retains the talent needed to deliver on our mission, focus on the strategic and technical work that most shapes the organisation's ability to perform.
The role will reward exceptional interpersonal skills, sound judgement in navigating people and organisational challenges, and a deep commitment to building a workplace where staff feel supported, valued, and connected to the work. As GiveDirectly continues to scale, this role ensures that our people practices are consistent, compliant, and fit for purpose, balancing the pace of a fast-growing organisation with the rigour and care that good HR demands and doing so with the agility to build or improve systems rather than simply administer the ones already in place. The HR Manager will play a critical role in strengthening the infrastructure of the country office, designing and improving systems for recruitment, onboarding, performance management, and staff development that can grow with the organisation. This position also plays an important role in safeguarding organisational culture and integrity, supporting leadership in upholding GiveDirectly's values and ensuring staff experience reflects the standards we set for ourselves.
Strategic Partnership & Talent Management
Serve as a strategic thought partner to the Country Director on organisational design, workforce planning, and people-related risk
Own the end-to-end recruitment process for all open positions in Malawi, partnering with hiring managers to define role requirements, develop job descriptions, and build targeted sourcing strategies that attract strong candidates from various talent pools.
Lead candidate screening and selection, including structured CV reviews, interview coordination, and skills assessments where relevant, ensuring a consistent, respectful, and efficient experience for all candidates from application through to offer.
Lead periodic salary benchmarking exercises using credible market data and sector comparators, producing clear analysis and recommendations to ensure GiveDirectly's compensation remains competitive, internally equitable, and aligned with local labour market realities.
Drive professional development planning across the team, working with managers and staff to identify individual growth needs, co-create learning plans, and source, coordinate, and evaluate training interventions both internal and external that build capability at every level of the organisation.
Payroll & Compliance
Personally manage payroll, ensuring salaries, relevant allowances, and other entitlements are processed accurately, on time, and in compliance with both internal policies and local labour regulations
Act as the primary point of contact for staff on HR policy questions, providing clear, fair, and consistent guidance, and lead the management of disciplinary and grievance processes in line with GiveDirectly's HR manual and Malawi labour law.
Design and continuously improve a structured onboarding programme for all new hires, covering orientation on GiveDirectly's HR manual, policies, and organisational values, as well as seamless set-up of benefits enrolment, payroll, and system access from day one.
Actively identify opportunities to modernise or automate HR processes
Administration & Record-Keeping (in partnership with the HR Associate)
.
Set direction and quality standards for staff benefits administration, leave management, and timesheet processes, with the HR Associate handling day-to-day coordination, vendor liaison, and record maintenance.
Maintain oversight of accurate, confidential, and audit-ready personnel files for all staff, ensuring records are kept in line with GiveDirectly's data policies, local labour regulations, and best-practice HR record-keeping standards.
Performance Management & Tracking
Provide support during the performance review cycle including stakeholder communications, documentation, and ensuring HR systems and records are promptly updated to reflect any changes in role, title, or compensation.
Work closely with the Country Director and line managers to identify and action professional development opportunities for staff, tracking individual development plans and following up to ensure commitments translate into tangible growth.
Organisational Culture & Engagement
Take ownership of planning and delivering a calendar of team-building activities and staff engagement events that strengthen relationships, sustain morale, and reinforce a sense of shared purpose across the Malawi team.
Proactively generate and champion initiatives that bring GiveDirectly's culture and values to life, embedding them into key moments across the employee lifecycle including hiring, onboarding, performance conversations, and team gatherings.
Serve as a trusted culture steward, creating regular channels for staff to share feedback, surfacing themes and insights to leadership, and helping the organisation stay responsive to the needs and sentiment of its people.
Desired Qualifications
5–7 years of progressive experience in operations, with demonstrable exposure to human resources management, ideally within an international development, NGO, or high-growth organisation context candidates from fast-paced or tech-enabled environments are encouraged to apply
Direct, hands-on payroll and compensation experience able to personally run payroll and lead benchmarking exercises, not only oversee others doing so.
A track record of building, redesigning, or modernising an HR process or system, ideally including use of automation or digital tools, rather than solely administering existing ones.
Degree in a relevant field (e.g. Human Resources Management, Business Administration, Operations Management, or equivalent).
Strong alignment with GiveDirectly's values and a genuine commitment to the organisation's mission.
Proven experience managing HR functions including recruitment, onboarding, performance management, employee relations, and compliance with local labour law.
Comfortable operating in fast-paced, ambiguous environments where success requires adaptability, sound judgement without a ready-made playbook, and a significant degree of learning by doing.
Experienced people manager with a track record of building high-performing teams, delivering results through others, and establishing strong management systems and processes.
Collaborative management style with excellent interpersonal skills and the ability to build trust across diverse teams and stakeholders at all levels.
Exceptional written and verbal communication skills, with the ability to tailor messaging effectively for a range of audiences including field teams, local and global leadership, regulatory authorities, and external service providers.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Summary
GiveWell is seeking a Senior Water Researcher to help direct tens of millions of dollars annually to the most cost-effective water interventions we can find. You will have an outsized influence on our funding decisions and help us save and improve lives on a global scale.
Our water grantmaking has historically focused on improving drinking
water quality through chlorination
— primarily chlorine dispensers and in-line chlorination — in low- and middle-income countries with a high burden of waterborne disease. In 2025,
we ran a public Request for Information (RFI)
that resulted in 18 pilot grants to 12 implementing partners across six African countries, totaling roughly $20 million. In 2026, we are beginning to pivot from a narrow focus on chlorination toward a broader exploration of the water sector. This includes investigating alternative water quality interventions (e.g., filtration, in-line ultraviolet disinfection, chemical contamination remediation), different clean water delivery models (e.g. diarrheal outbreak prevention and response, safe water enterprises), exploring water access and infrastructure layering with multilaterals such as the World Bank, market shaping for chlorine supply chains and measurement technology, and R&D for hardware and better service delivery models.
As a Senior Water Researcher, you'll create and lead ambitious research agendas related to our portfolios of work and answer complex questions that will inform GiveWell's grantmaking decisions. The researchers on our team combine rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment.
We're open to a wide variety of professional development pathways depending on your preferences and our needs.
The role
You will be joining a small grantmaking team to contribute to our ambitious research agenda on water. You'll sift through the countless questions we could try to answer, and hone in on those that matter most. You'll also communicate externally about your work and mentor and advise other researchers on the team.
You will shape a research agenda that brings rigor and creativity to the thorniest questions the GiveWell water team faces. Your work will combine empirical evidence review and critical synthesis, cost-effectiveness modeling, discussions with subject matter experts, understanding of the broader context, and your own judgment.
What you might work on in your first year:
How should we calibrate our cost-effectiveness estimates to real-world program performance?
How does chlorination compare with alternative water quality methods — such as filtration, in-line UV, and chemical contamination remediation — across different settings? Where, if anywhere, are these alternatives more cost-effective?
Can GiveWell unlock large amounts of cost-effective
room for more funding
by partnering with multilaterals (e.g. the World Bank) to layer water treatment onto large-scale piped water infrastructure projects? What are the practical and political constraints?
To what extent should our portfolio shift between water quality (our current focus) and water access? Are there access-related grantmaking opportunities — for example, supporting direct delivery of clean water, water kiosks, or boreholes paired with treatment — that meet our cost-effectiveness bar?
How do we improve our estimate of the all-cause mortality effect of chlorination on children under-5?
How should we use new funding mechanisms — such as regranting, prizes, and a possible Water Incubator with implementing partners — to identify and scale promising interventions?
The Senior Water Researcher will help shape a major annual grantmaking portfolio, own grant investigations end-to-end (from research question through grant recommendation), and represent GiveWell to external counterparts. You'll have significant latitude to propose new areas of work.
Team structure
Our research department is currently organized into eight teams:
Five of the teams (Livelihoods, Malaria, Nutrition, Vaccination, and Water) focus on specific areas of grantmaking.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
Team values
We think our research team has unique qualities:
We care deeply and centrally about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
We expect the Senior Water Researcher to have
A quantitatively oriented advanced degree (e.g., in epidemiology, environmental engineering, environmental health, public health, economics, or related fields).
Substantial professional experience in the water sector or an adjacent field (broadly defined). This could include experience in water quality, WASH, water infrastructure, environmental health modeling, or in program implementation, evaluation, or funding. We're especially interested in candidates with hands-on familiarity with water systems, epidemiology, or both. We don't expect any single candidate to have deep expertise across all of the areas we're exploring (chlorination, filtration, in-line UV, water access, market shaping, R&D), and we're happy to consider strong researchers whose expertise sits in any subset of these.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
You constantly assess whether you and the team are working on the most important things.
If you’re interested in working on GiveWell’s research team but don’t have water expertise, consider applying to our generalist
Senior Researcher
role, or our Researcher role if you have limited post-graduation experience.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000.
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. We can share a precise figure upon request after the first work trial stage.
Benefits:
Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year, plus a one week organization-wide summer break
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for.
Visa sponsorship:
The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas.
Why we work this way:
Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend quarterly whole-org and department retreats to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
Miscellaneous details:
Please apply to only one Senior Researcher posting.
If you have deep expertise in this area, this pod-specific role is the right fit. If not, there's no need to apply here — our generalist Senior Researcher role is designed for strong researchers who don't have a single specialization, and you don't need to apply to both. Applying to the generalist role won't put you at any disadvantage!
Please note that our hiring process consists of the same work trials for the following roles: Researcher, Senior Researcher, Senior Cross-Cutting Researcher, Senior Livelihoods Researcher, Senior Malaria Researcher, Senior New Areas Researcher, Senior Nutrition Researcher, Senior Vaccines Researcher, and Senior Water Researcher. If, within the last year, you applied and were rejected for one of these roles, you should hold off on applying to the other roles, unless explicitly asked to do so by a member of our team. If you're interested in all of these roles, please just apply once and note in your application that you'd like to be considered for the other roles, too.
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our
FAQs page
!
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
We have a strong preference for full-time applicants, but we’ll consider applications for part-time work. We aren’t interested in reviewing applications for contract or project-based work at this time.
If we settle on an application deadline, we’ll write it in bold here. If you’re on our website job posting and don’t see a deadline, there is no deadline. If you’re reading this on an external job board and don’t see a deadline, you should double-check on our
website
.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Summary
GiveWell is seeking a Senior Livelihoods Researcher to help us identify and fund the most cost-effective ways to improve living standards among the global poor. You will have an outsized influence on our funding decisions and help us improve lives on a global scale.
Our livelihoods team is organized around thematic verticals, which includes cash transfers, broader social protection programs, education programs, and support for small and medium sized businesses in low-income countries. Across the portfolio, we try to maximize the social return on our investment, which we measure as the increase in relative consumption per $. We value consumption gains more highly among poorer populations, which has meant most of our grantmaking to date has focused on programs which support deprived populations within low-income countries (mostly in sub-Saharan Africa).
As a Senior Livelihoods Researcher, you’ll create and lead ambitious research agendas related to our portfolios of work and answer complex questions that will inform GiveWell’s grantmaking decisions. The researchers on our team combine rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment.
We’re open to a wide variety of professional development pathways depending on your preferences and our needs.
The role
You will be joining a small grantmaking team to contribute to our ambitious research agenda on livelihoods. You’ll sift through the countless questions we could try to answer, and honing in on those that matter most. You’ll also communicate externally about your work and advise other researchers on the team.
You will shape a research agenda that brings rigor and creativity to the thorniest questions the GiveWell livelihoods team faces. Your work will combine empirical evidence review and critical synthesis, cost-effectiveness modeling, discussions with subject matter experts, understanding of the broader context, and your own judgment. In the course of your work, you might approach questions like these:
What effect do rural trailbridges have on the consumption of nearby communities?
What are long-run effects of unconditional cash transfers and ultra poor graduation programs on recipients?
What would happen to prices and markets if we took cash transfer and ultra poor graduation programs to scale?
How should GiveWell value interventions which try to reduce the variance of consumption (as opposed to increasing the average)?
Several countries in sub-Saharan Africa have seen large scale-ups in donor-funded livelihoods programs over the last 30 years but very little movement in poverty headcount rates and median consumption per capita. Why?
Team structure
Our research department has over 60 people, and is currently organized into eight teams:
Five of the teams (Water, Nutrition, Malaria, Vaccines, and Livelihoods) focus on specific areas of grantmaking.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
Team values
We think our research team has unique qualities:
We care deeply and centrally about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
We expect the Senior Livelihoods Researcher to have
A quantitatively oriented advanced degree (e.g., in economics, statistics, public policy or related fields)
Substantial professional experience in the livelihoods landscape (broadly defined). This could include experience in academic research and/or in program implementation or funding.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
You constantly assess whether you and the team are working on the most important things.
If you’re interested in working on GiveWell’s research team but don’t have livelihoods expertise, consider applying to our generalist
Senior Researcher
role.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. We can share a precise figure upon request after the first work trial stage.
Benefits:
Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for.
Visa sponsorship:
The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas.
Why we work this way:
Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend quarterly whole-org and department retreats to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
Miscellaneous details:
Please apply to only one Senior Researcher posting.
If you have deep expertise in this area, this pod-specific role is the right fit. If not, there's no need to apply here — our generalist Senior Researcher role is designed for strong researchers who don't have a single specialization, and you don't need to apply to both. Applying to the generalist role won't put you at any disadvantage!
Please note that our hiring process consists of the same work trials for the following roles: Researcher, Senior Researcher, Senior Cross-Cutting Researcher, Senior Livelihoods Researcher, Senior Malaria Researcher, Senior New Areas Researcher, Senior Nutrition Researcher, Senior Vaccines Researcher, and Senior Water Researcher. If, within the last year, you applied and were rejected for one of these roles, you should hold off on applying to the other roles, unless explicitly asked to do so by a member of our team. If you're interested in all of these roles, please just apply once and note in your application that you'd like to be considered for the other roles, too.
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our
FAQs page
!
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
We have a strong preference for full-time applicants, but we sometimes consider applications for part-time work on a case-by-case basis.
If we settle on an application deadline, we’ll write it in bold here. If you’re on our website job posting and don’t see a deadline, there is no deadline. If you’re reading this on an external job board and don’t see a deadline, you should double-check on our
website
.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is building something ambitious, and we believe our most important advantage is our people. This role sits at the foundation of that belief. You'll help shape how Ramp identifies, evaluates, and hires world-class engineering talent, with a particular focus on the engineers at the center of what we're building next.
This is a craft role. You'll own pipelines end-to-end, partner directly with our Engineering leadership, and be accountable for the quality of the people we bring through the door. We're looking for a Technical Recruiter who treats hiring as a discipline. Someone who cares as much about candidate experience and calibration as they do about closing.
You won't just be working off a req list. We're looking for someone who can take ambiguous or high-level direction from engineering leadership and turn it into a sharp, targeted search, knowing exactly who they want before the role even opens. You'll be expected to have strong opinions on talent, defend them with evidence, and push back on stakeholders when the bar is at risk.
Recruiting at Ramp is owned end-to-end, not handed off. This role requires someone who stays close to the candidate, close to the hiring manager, and close to the work, so context never gets lost between hand-offs.
What You’ll Do
- Partner closely with our Engineering leadership and hiring managers to deeply understand the requirements of each role and how it fits into the organization
- Manage full-cycle recruiting for multiple, complex searches across our Engineering organization, owning every stage from first touch to signed offer
- Build deeply targeted sourcing strategies. Know the companies, the teams, and the individual engineers worth pursuing before opening a search
- Partner with our sourcing team to iterate on creative strategies for talent pipelines and competitor mapping
- Run candidate process with urgency and care. Same-day follow-up, next steps booked before you hang up, no candidate left chasing us
- Manage pipeline activity, maintain data integrity, and proactively share data-centric updates with internal stakeholders. Spot funnel issues early and bring evidence to calibration conversations, not just gut
- Drive offer processes for candidates, including extending offers, negotiations, closing candidates, and generating offer letters
- Act as a strategic advisor, not a req-filler. Anticipate hiring needs, shape strategy alongside engineering stakeholders, and translate abstract asks into concrete target lists, comp frameworks, and close plans
- Lead initiatives that raise the bar on how technical recruiting operates at Ramp, including interview loops, interviewer training, scorecards, and other cross-functional efforts that increase hiring quality and speed
- Build excellent relationships across the recruiting team and your engineering client groups
What We’re Looking For
- 5+ years of full-cycle technical recruiting/sourcing experience in a similar role at a high-growth technology company or startup
- Demonstrated track record hiring for deeply technical engineering roles. You can hold a credible conversation with a hiring manager about the work, not just the title
- You build and use AI across every stage of the recruiting process, from how you find candidates to how you screen, calibrate, and close them. You're a sourcer at heart, don't wait for inbound, and treat your tooling as part of the craft
- Excellent written and verbal storytelling communication skills
- Ability to influence at various levels in an organization, anchoring on data-driven decision-making
- Operationally strong, detail-oriented, and comfortable navigating ambiguity in a fast-moving environment
- Genuine care for the candidate experience. You believe how someone is treated through the process is as much a reflection of Ramp as the offer itself
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE 💭
We’re hiring a Brand Designer to lead the evolution and execution of the WorkOS brand across our website and digital ecosystem. You’ll work closely with the Creative Director and cross-functional partners to create scalable, beautiful, and performant web experiences that shape how developers and enterprise customers experience WorkOS online. You’ll also help guide the continued growth of our UI design system and overall digital design quality.
You’ll join a close-knit, down-to-earth team that cares deeply about craft, creativity, and collaboration. While your primary focus will be owning web experiences, including the homepage, product pages, launch weeks, campaign microsites, and event experiences, you’ll also have opportunities to contribute to broader brand initiatives across digital and physical formats.
This is a rare opportunity to take ownership over the digital expression of a fast-growing, design-forward company.
RESPONSIBILITIES ✔️
- Lead the design and evolution of the WorkOS website and broader digital ecosystem, including marketing pages, launch weeks, campaign experiences, and event sites
- Partner closely with designers, developers, marketers, and leadership to elevate the quality and consistency of all digital experiences
- Evolve and maintain a scalable UI design system across web and product marketing surfaces
- Translate complex technical concepts into intuitive, elegant, and developer-friendly experiences
- Create cohesive visual and interaction patterns that strengthen the WorkOS brand across every digital touchpoint
- Continuously improve design quality through user feedback, experimentation, analytics, and evolving best practices
- Ensure all experiences are responsive, accessible, performant, and thoughtfully implemented across devices
- Leverage modern AI-assisted design and production tools where appropriate to accelerate workflows and exploration while maintaining a high standard for craft and quality
- Occasionally support broader brand initiatives including campaign creative, social assets, print collateral, and event branding
- Stay current on modern web design systems, interaction patterns, and emerging digital trends
QUALIFICATIONS 🌟
- 5+ years of experience designing high-quality web and digital experiences, with a portfolio demonstrating strong visual craft and systems thinking
- Strong understanding of responsive design, accessibility, UX best practices, interaction design, and modern web standards
- Experience owning or shaping web experiences and digital design systems across a brand or product ecosystem
- Proficiency in Figma, Adobe Creative Suite, AI tools, and modern digital design workflows
- Strong balance of creativity, usability, and systems thinking
- Ability to design within a clean, minimal, and technical visual language aligned with the WorkOS brand aesthetic
- Strong skill in communicating complex technical or product concepts in approachable and user-friendly ways
- Experience collaborating closely with developers and working within front-end implementation workflows (HTML/CSS familiarity is a plus)
- Familiarity with motion design, interaction systems, and modern web animation patterns
- Deep curiosity and fluency with emerging AI-powered creative tools, with a proactive approach to experimenting, learning, and integrating new workflows without compromising quality or craft
- Excellent communication and organizational skills in a fast-paced, remote-first environment
Nice-to-Haves
- Experience working on technically complex products, SaaS platforms, or developer-focused tools
- Practical front-end development experience (HTML/CSS)
- Experience using analytics, experimentation, or A/B testing to inform design iteration
- Experience helping scale the digital presence of a fast-growing technology brand
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Japan
Workplace: remote
Contract type: Freelance
Language: Japanese (Japan)
Estimated volume: 8 - 10 hours
Start date: The project runs on a weekly basis.
We are looking for qualified raters to support a project focused on evaluating personalized search and location recommendations. This role involves rating the relevance and usefulness of suggested places based on personalized results and defined project guidelines.
𝗜𝗳 𝘆𝗼𝘂’𝗿𝗲 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝘄𝗵𝗼:
✅Notices when recommendations actually make sense
🧠Thinks critically about usefulness, intent, and context
🖥️Cares about accuracy in digital experiences
This project is built for you.
What you will do:
Review search queries with results personalized based on your activity history
Evaluate suggested places (e.g., restaurants or locations) related to places you’ve previously visited
Rate whether the suggested places are relevant and useful
Follow project guidelines and complete tasks accurately
Requirements:
To be located and have the right to work in Japan.
An existing, actively used
Gmail account
with prior usage history on
Google Maps.
Participation is limited to maximum three project rounds. Please note that the task request will be dynamic and we will be providing you with a heads-up as soon as possible once there is a project round available for you.
Please note:
This project requires opt-in, consent-based access to limited elements of your activity history. A consent form will be provided for you to review and sign before participation. Please note that the consent form and its terms may be subject to change as project requirements evolve.
A desktop or laptop computer is required to complete the application and onboarding process. Mobile devices are not supported.
Location: Philippines, Remote; Argentina, Remote; LATAM, Remote; APAC, Remote
Workplace: Remote
ABOUT TENKI
We started Tenki on the belief that compute is the new digital oil. As global demand for compute power accelerates, scalable and tradable compute is set to become one of the most valuable markets of our lifetime. Our goal is to become the leaders in harnessing, refining, and trading compute-unlocking a new asset class for the world’s most important digital resource.
Tenki connects producers of compute with a growing universe of consumers. Producers get transparent pricing, predictable settlement, and access to global demand. Consumers get simple, developer-friendly access to high-quality compute at competitive prices.
We’re currently building the consumer side, starting with GitHub Actions, enabling developers to offload workflows directly through Tenki. Soon, we’ll expand to a broad suite of cloud services like Virtual Machines, Databases, AI Agents, and more.
As we expand, our focus will broaden beyond consumers to include the supply side, enabling producers to offer compute through Tenki and later the development of financial instruments that support a more efficient and tradable compute market.
ABOUT THE ROLE
We are looking for a Golang Engineer to join a small but talent dense team building the future of compute markets. Although the role is remote, we need team members who can reliably work within our core time zones in LATAM (GMT-3) or the Philippines (GMT+8), and you should be fully comfortable communicating in English across our globally distributed team. This Position will report to the Tenki Engineer Manager.
In this role, you’ll help build the core infrastructure that powers Tenki’s. You will:
- Architect, maintain, and evolve our core gRPC API services, based on ConnectRPC
- Design and operate a private, programmable microservices fabric that securely connects our microservices across the platform
- Manage identity services on top of the Ory stack: Kratos, Keto, and Hydra
- Develop DDoS mitigation strategies - anticipating and countering adversaries.
- Build high-performance Golang gRPC services from the ground up, built to scale to millions of users - and eventually billions.
- Define and implement infrastructure following immutable principles, enabling full tear-down, failover, and rapid reconstruction.
- Drive ideas from concept to reality by writing clear Engineering Requirement Documents and translating them into actionable plans and measurable outcomes.
- Collaborate with our Applications (TypeScript) and Platform teams to expose robust, well-designed APIs for internal and future external consumers.
ABOUT YOU
- You are a proficient Golang engineer: You have deep experience building high-performance, concurrent applications and know how to squeeze performance out of the language when scaling to millions of users.
- You live and breathe APIs: You have a strong track record of architecting and maintaining gRPC services (bonus points for ConnectRPC) and creating robust, documented contracts for internal and external consumers.
- You understand Identity & Auth: You have implemented or managed identity services (Ory stack: Kratos, Keto, Hydra, or similar OIDC/OAuth2 providers) and understand the complexities of securing user data.
- You have a "Systems" mindset: You aren’t just an application developer; you understand the underlying overlay networking (e.g., WireGuard, service mesh) that connects microservices securely.
- You build for resilience and security: You have experience anticipating adversarial behavior (DDoS) and implementing mitigation strategies, perhaps leveraging eBPF or traffic shaping techniques.
- You practice Immutable Infrastructure: You design systems where servers are cattle, not pets - enabling full tear-down, failover, and rapid reconstruction without manual intervention.
- You define the standard: You don't just write code; you drive the engineering process by writing clear Engineering Requirement Documents and translating abstract concepts into actionable technical plans.
- You implement with care: You build the monitors, define the error boundaries, and document operational expectations so that the platform remains maintainable by others long after you’ve pushed the code.
- You thrive in ambiguity: You can set direction in an early-stage environment where priorities shift and clarity must be created, not awaited.
- You bring grit and ownership: You dive deep into problems, ship pragmatic solutions, scale them as demand grows, and replace them when the time comes.
We are building a startup within a startup. Tenki was born within Luxor http://www.luxor.tech as we expand our vision from mining compute to generalized compute. Learn more about how we work and our principles here https://www.notion.so/Luxor-Culture-ed37647662cd4060834afb9db7f543a1?pvs=21.
At Tenki we believe that meaningful contributions can be made by anyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Tenki welcomes all!
Tenki does not accept unsolicited headhunter and agency resumes. Tenki will not pay any third-party agency or company that does not have a signed agreement with Tenki.
HOW WE USE AI IN OUR HIRING PROCESS
We use AI tools to support certain parts of our hiring process, and we believe in being transparent about how they’re used.
During your application, AI may assist in reviewing CVs, qualifications, and assignments by providing additional insights, but it does not make decisions, every application is evaluated at each step by a member of our hiring team.
We also use AI to transcribe interviews so our team can stay focused on the conversation rather than note-taking. Any voice recordings are automatically deleted within 15 days.
In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time.
In all cases, AI is used to support efficiency and consistency, not to replace human judgment. If you have any questions about how we use these tools or your data, or if you would prefer to opt out of any of these features, please include them in the dedicated section of the application form, and we’ll follow up accordingly.
Location: Scottsdale, Arizona
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
We’re looking for an Early Careers Sales Development Representative to join our global team. In this role, you will support our Business Development Directors and collaborate with colleagues across production, marketing, operations, and leadership. You’ll help strengthen existing client relationships and identify new opportunities within the Localization industry.
This is an ideal role for someone early in their career who enjoys learning, building connections, and working in a fast-paced, international environment. You’ll receive training, mentorship, and hands-on exposure to customer engagement, sales processes, and account development as you grow toward managing your own portfolio.
MAIN RESPONSIBILITIES
- Support Business Development Directors with day-to-day account coordination and help ensure excellent customer care.
- Contribute to customer satisfaction metrics across Localization clients.
- Research potential clients and market trends, gathering insights to support account strategies.
- Assist in preparing presentations and materials for senior stakeholders and decision-makers.
- Draft proposals with support from the Customer Success team.
- Help maintain account plans, reports, and documentation.
- Participate in prospecting activities to build early-stage client relationships.
- Maintain accurate data in Salesforce, including forecasts, opportunities, and activity tracking.
- Assist in preparing RFP, RFQ, and RFI responses.
- Collaborate with global colleagues to understand value propositions and service offerings.
- Support your manager in identifying high-value client targets and refining sales and marketing approaches.
- Help move opportunities through early stages of the sales cycle with growing independence.
- Take ownership of assigned tasks, projects, and client segments as your experience develops.
- Work closely with internal teams to align expectations and deliverables across departments.
QUALIFICATIONS & SKILLS
- Up to 3 years of experience in business development, sales, customer success, operations, or related roles.
- Interest in developing skills in B2B client engagement and consultative sales.
- Experience or coursework in research, data analysis, presentations, or customer-related work is helpful.
- Strong communication skills and confidence in presenting ideas clearly.
- Ability to work with data to support decision-making (Excel/Sheets, reporting, basic analysis).
- Comfortable working independently and as part of a global, cross-functional team.
- Organized, reliable, and able to manage multiple tasks.
- A proactive approach to solving problems and moving work forward.
EDUCATION
- Bachelor’s degree (B.A.) or equivalent practical experience.
Benefits Included in the Offer:
- Friendly Working Environment
- IT Equipment
- Social Activities
- Global Mobility Policy
- Employee Referral Program
- Employee Assistant Program
- Medical, Dental, and Vision Insurance
- HSA & FSA
- 401(k) retirement
- Short & Long Term Disability Insurance
- Accident, Critical Illness, Hospital Indemnity Insurance
- Telemedicine Benefit
- Annual Leave
- Paid Public Holidays
- Maternity/Paternity Leave
Salary Range: $50,000 to $60,000 Per Annum
This position is on-site in Scottsdale, AZ and requires daily attendance at our office.
Job Reference: #LI-JC1
Location: Remote (APAC); Remote (Philippines)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
Our Operations team is hiring an Onboarding Documents Associate to support and maintain the quality of our onboarding processes for healthcare professionals joining our platform. This is a detail-oriented individual contributor role focused on reviewing and validating onboarding documentation. You’ll play a key role in ensuring professionals can get to work quickly while meeting compliance standards across facilities and regulatory requirements.
You’ll work closely with cross-functional teams to execute against defined workflows, manage document queues, and improve internal processes, ensuring our onboarding systems remain accurate, efficient, and scalable.
WHAT YOU’LL DO
- Review and validate onboarding documents submitted by professionals, ensuring accuracy, completeness, and compliance with facility, local, state, and federal guidelines
- Monitor and manage queues for document submissions, backlogs, and expirations during assigned shifts, acting on real-time prioritization
- Own and execute daily tasks including document status updates, document mapping, resolving unread submissions, and supporting special projects
- Contribute to ongoing improvements by reviewing internal policies and recommending updates that enhance clarity and efficiency
- Collaborate with cross-functional teams to resolve document-related inquiries and improve internal workflows
- Communicate clearly via Slack and other internal tools to ensure alignment and resolution of issues
- Stay informed on evolving documentation standards and product updates to ensure consistent, accurate decision-making
- Meet targets for document review time, accuracy, and throughput, contributing to both individual and team performance goals
WHAT WE’RE LOOKING FOR
Detail Orientation – You have a sharp eye for detail and can identify inconsistencies or missing information quickly and accurately.
Decision Making – You’re confident making timely decisions, even in ambiguous situations, while maintaining high standards for accuracy and compliance.
Organization & Execution – You manage multiple tasks and queues effectively, maintaining consistency and reliability in a fast-paced environment.
Communication – You communicate clearly and concisely, especially when explaining decisions or collaborating across teams.
Ownership Mindset – You take responsibility for your work, follow through on tasks, and contribute to improving processes over time.
NICE TO HAVE
- Prior experience in document verification, credentialing, compliance operations, administrative support, or customer service
- Familiarity with U.S. healthcare documentation (e.g., licenses, certifications, immunization records)
- Experience with QA or quality-focused roles
- Familiarity with tools like Slack, Zendesk, Google Sheets, and task management platforms
HIRING PROCESS
- Application
- Assessment (sent via email within 1–2 days; please check your spam folder)
- Interview with a member of our recruiting team
- Final interviews and offer
TECHNICAL & WORKSPACE REQUIREMENTS
Candidates are expected to have:
- Residence within the Asia-Pacific (APAC) region.
- A wired internet connection with a minimum download speed of 15 Mbps.
- A computer meeting the following minimum specifications:
- Intel Core i5 (8th Generation or newer)
- AMD Ryzen 5 (2000 Series or newer)
- Apple M1 or newer
- Minimum 12 GB RAM (16 GB recommended)
- A quiet and professional home workspace.
- A noise-canceling headset.
- Reliable internet connectivity and backup power or internet whenever possible.
IMPORTANT
- This role requires the completion of an assessment built from synthetic (not real-world) data. Please check your inbox and spam folder regularly: you will get the email within 1–2 days after applying.
- Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including both Saturday and Sunday availability. Shifts are assigned based on business needs.
- Each candidate's compensation offer will be based on multiple factors including, but not limited to, relevant education, qualifications, certifications, experience, and geographic location.
- Do not take interviews via a mobile phone.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Canada; Dubai; London; United States; United Kingdom
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
This role is for students who are excited about building the next generation of machine learning models and NLP products. Our SWE roles can cover creating datasets for machine learning, scaling the pods to serve our API, or even building out new security features on our platform. We don't distinguish much between interns and full-time employees, and you’ll have plenty of opportunities to push code to production. You'll have full autonomy and ownership over high-impact work, and will be backed by the support of an incredible team or leaders & mentors.
Join us at a pivotal moment, shape what we build, and wear multiple hats!
We're currently hiring for multiple teams and roles, including Frontend, Backend, Full-stack, and Infrastructure roles. We'll take your interests & experience into account throughout the application process.
Our recruitment process will begin in the upcoming weeks, and we will be carefully reviewing applications and assessing potential candidates for our internships. Should we find a suitable match with your qualifications and our requirements, we will be in touch to discuss the opportunity further and to advance your application to the next stage.
Please Note: To be eligible for this position, you should be currently enrolled in a post-secondary program and available for a full-time 3-6 month internship, co-op, or research work term.
As a Software Engineering Intern, you will:
- Ship delightful experiences for our user-facing products, meticulously crafting code for browsers or server code.
- Build features for the API platform that directly impact users.
- Design and implement robust data pipelines (crawlers, storage, filters).
- Design and implement scalable services or infrastructure for machine learning development.
- Build internal tooling (CI/CD, dev utilities) to move faster together.
- Build tech writing skills through maintaining and contributing to technical documentation, both internal and external facing.
- Keep up with the cutting edge and adopt new technologies to improve performance and reliability across Cohere.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Almaty, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
With outstanding customer care, our Support teams are the glue that keeps the Wolt marketplace running smoothly. We ensure seamless interactions between customers, merchant partners, and courier partners every single day.
As a Support Team Lead, you’ll take ownership of our local support operations, lead by example, and empower your team to deliver consistently high-quality service. You’ll play a key role in driving performance, developing people, and continuously improving how we support our partners across the country.
What you’ll be doing
Lead, motivate, and develop a high-performing support team through coaching, encouragement, and empowerment
Create a customer-obsessed culture by leading by example
Own your team’s performance, including KPIs, productivity, and service quality
Set clear performance goals and provide regular, constructive feedback
Manage daily operational needs such as shift planning and scheduling
Lead shifts when needed, supporting representatives and shift leaders to ensure smooth and effective operations
Collaborate closely with other teams to continuously improve the overall support experience
Communicate effectively with all customer groups (customers, courier partners, and merchants), adapting tone and approach as needed
Actively contribute as a member of the group leadership team, supporting decision-making and team success
Take ownership of support-related projects and approach them with creativity and a continuous improvement mindset
Our humble expectations
Strong background in customer service, with a solid understanding of metrics such as SAT/CSAT, SLA, and ticket handling time
Proven experience leading and managing a customer service or support team
Experience setting performance goals and delivering regular performance feedback
Ability to work full-time from the office, Monday–Friday, 09:00–18:00
Good working proficiency in Kazakh, Russian, and English
At least 1 year of experience at Wolt or experience as a Shift Lead
Next steps
If you’re excited about working in a fast-growing environment, taking ownership, and being part of an ambitious and supportive team, we’d love to hear from you.
Applications are reviewed on an ongoing basis, so don’t wait — apply today and remember to attach your CV.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
As a enterprise technical support engineer, you will work closely with our enterprise customers and engineers to resolve their most complex issues. You will also help build out systems and processes to manage tasks to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes.
This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Work closely with our largest customers providing white-glove support to solve the most challenging support interactions
- Build and maintain strong relationships with enterprise customers, ensuring high levels of engagement and satisfaction
- Lead the troubleshooting and resolution of advanced technical issues across Notion’s platform and embedded partner applications, with a focus on unlocking AI usage for customers
- Act as a bridge between your customers and Notion engineering teams by reproducing issues, driving resolution through detailed bug reports, and closing the loop proactively with your customers
- Work cross-functionally across engineering and product to build processes and manage issues
- Perform advanced troubleshooting of products and embedded partner applications
- Reproduce customer issues, perform initial codebase triage, and file bugs with Engineering
- Manage key performance metrics defined within the team
- Respond to high-priority customer issues
- Create, refine, and scale support processes, working to improve overall support efficiency and effectiveness in handling complex, high-priority cases
- Collaborate on the creation and maintenance of both internal knowledge and customer-facing documentation, enhancing self-service support options for customers
- Participate in an on-call rotation to assist customers outside of normal working hours (once in a few months)
SKILLS YOU'LL NEED TO BRING
- 10+ years of experience in technical support, technical account management, or similar role
- You have experience owning and scaling support processes end-to-end to drive customer and company outcomes. This includes but is not limited to creating internal documentation, proposing and owning process changes, and advocating for specific customer outcomes
- You have a strong understanding of and experience with REST APIs
- You have experience advising customers on AI tool adoption
- You have knowledge of Single Sign-On including OAuth, SAML, and SCIM
- You have knowledge and experience troubleshooting desktop applications on Microsoft Windows and macOS
- You have experience advising both technical and non-technical stakeholders, and communicating complex issues with clarity
- You have strong analytical, debugging, and problem-solving skills
- You are able to analyze server and client application logs and identify the root cause of errors
- You have strong written and verbal communication skills and can work with both technical and non-technical audiences
- You are able to balance user expectations while understanding policies and compliance boundaries
- You are able to work under pressure and remain focused, confident and professional
- You are able to collaborate effectively with peers and across teams that are located in multiple offices
- You have experience mentoring more junior team members to deepen their technical expertise and drive outcomes for the business and customers
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results
NICE TO HAVES
- Knowledge of Linux, APIs, NoSQL, MySQL, and similar open-source technologies
- Experience with scripting languages such as Python, Java, JavaScript, or TypeScript
- Deep existing knowledge of Notion
- Experience operating in an organization that does Knowledge-Centered Service (KCS)
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $160,000 - $185,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT PRODUCTION ENGINEERING
Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.
A few things that define how we operate:
- One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle.
- If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack.
- We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed.
- We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job.
- We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters.
You cannot build the future of finance on shaky infrastructure.
OUR TEAMS
Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does.
Right now, we operate across four areas:
- Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale
- Storage — databases, caching, object storage, and the data infrastructure that underpins everything
- Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture
- Internal Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs
WHAT YOU'LL DO
Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team.
Day to day, you will:
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.
- Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved.
- Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time.
- Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs.
- Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers.
- Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE.
- Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom.
- Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done.
WHAT WE LOOK FOR
We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team.
The mindset we're looking for:
- You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem.
- You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job.
- You move with urgency but without chaos. You know when to go fast and when to slow down and do it right.
- You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win.
- You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one.
- You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am.
Experience profile:
- 2+ years of software engineering experience shipping high-quality architectures for critical systems
- Strong software engineering fundamentals — you write clean, well-tested, production-ready code
- Hands-on experience with distributed systems at production scale
- Experience with at least one major cloud provider (AWS preferred)
- Familiarity with observability practices (SLOs, error budgets, alerting, dashboards)
- Track record of leading technical projects end-to-end, including cross-team coordination
- Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — we expect our engineers to leverage these tools to move faster and think bigger
Bonus (not required):
- Experience with cellular or multi-tenant architecture patterns
- Prior work on workflow orchestration systems (Temporal)
- Contributions to developer experience or internal platform tooling
- Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоseniorPoland; Portugal; Ireland; Germany
ГибридseniorLondon
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ГибридRelocation expense coverage to NYC or SF (if needed)
УдалённоUnited States & Canada
УдалённоAlthough the role is remote, we need team members who can reliably work within our core time zones in LATAM (GMT-3) or the Philippines (GMT+8), and you should be fully comfortable communicating in English across our globally distributed team; In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time; APAC, Remote
ОфисГеография найма не уточнена
УдалённоRemote (APAC)
УдалённоСтажёрCanada; Dubai; London; United States; United Kingdom
leadAlmaty, Kazakhstan
ГибридSan Francisco, California
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
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