Location: Remote, Canada; Remote, Israel; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Software Engineer on GitLab’s Vulnerability Management team, you’ll help build the core security workflows that GitLab Ultimate customers use to triage, prioritize, and act on vulnerabilities. You’ll work primarily in Ruby on Rails on backend systems, including security dashboards, vulnerability reports, and ingestion pipelines. You’ll take ownership of well-defined projects, solve technical problems with support from experienced team members, and collaborate with other engineers. You’ll also have opportunities to contribute beyond the backend when the work requires it.
You will join a fullstack team, working together with product managers, designers, and
frontend engineers
to solve problems across the Vulnerability Management domain.
What you’ll do
Develop and maintain backend features for GitLab’s vulnerability management workflows.
Confidently ship features and improvements with minimal guidance and support from other team members; collaborate with the team on larger projects.
Help improve the performance, reliability, and scalability of security data ingestion and reporting systems.
Collaborate with frontend engineers and contribute across the stack when needed.
Work with engineers across security teams as vulnerability data and workflows come together in Vulnerability Management.
Collaborate with Product Management and Product Design to maintain a high bar for quality
Craft code that meets our
internal standards
for style, maintainability, and best practices for a high-scale web environment
Conduct code reviews within our
Code Review Guidelines
and ensure community contributions receive a swift response
Recognize impediments to our efficiency as a team ("technical debt"), propose and implement solutions
Participate in
on-call rotations
to assist troubleshooting product operations, security operations, and urgent engineering issues.
What you’ll bring
Experience building and maintaining backend applications with Ruby on Rails.
Experience delivering and maintaining software systems as part of a larger engineering team.
The ability to investigate technical problems, ask for context when needed, and work toward a practical resolution.
Experience working with relational databases such as PostgreSQL.
Clear communication and collaboration skills in a distributed team.
An interest in learning from others, sharing knowledge, and growing your technical skills.
Frontend development experience, including JavaScript or Vue.js, is helpful.
Experience with Elasticsearch, graph databases, vulnerability management, application security, or related transferable skills is helpful.
About the team
The Vulnerability Management team develops the core security workflows that help GitLab customers triage and manage vulnerabilities. The team owns areas including the security dashboard, vulnerability reports, and ingestion pipelines, and serves as an important interface for security-related features across GitLab. The team is focused on moving beyond lists of findings toward workflows that help customers prioritize and coordinate remediation. You’ll collaborate asynchronously with a small, distributed group and with related security teams, including the Agentic Security Flows team.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, Canada; Remote, Israel; Remote, United Kingdom
Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk.
In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge.
A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks.
You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions.
What You’ll Be Doing
Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure.
Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented.
Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation.
Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues.
Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation.
Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings.
Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions.
Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation.
Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally.
What We Look For In You
Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure.
Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a related discipline, ideally within a highly regulated and globally distributed organization.
Demonstrated experience owning or overseeing a multi-jurisdictional compliance framework, including translating regulatory requirements into scalable global standards, controls, monitoring, and governance while appropriately incorporating local requirements.
Strong regulatory and customer-outcome judgment, with the ability to distinguish individual service issues from matters presenting potential regulatory, conduct, consumer-harm, reputational, or systemic risk.
Demonstrated experience with root-cause analysis and systemic remediation, including assessing whether broader customer populations may be affected and driving appropriate corrective action.
Strong second-line oversight and challenge capabilities, with experience designing or operating risk-based monitoring, QA, issue escalation, remediation tracking, and governance processes.
Strong analytical and reporting capabilities, trend analysis, SLA monitoring, management information, and executive reporting.
Excellent written and verbal communication skills, with the ability to communicate clearly with regulators, Legal, Compliance, senior executives, and cross-functional stakeholders.
Proven ability to influence geographically dispersed teams and senior stakeholders.
Nice to Haves
Experience designing or overseeing a global customer complaints program across multiple regulatory regimes, particularly the United States, United Kingdom, European Union, APAC, LATAM, and/or Middle East.
Familiarity with complaints-handling and customer protection expectations across major global regulatory regimes, including those established by the FCA, CFPB, MAS, European Supervisory Authorities (EBA, ESMA and EIOPA), and other relevant national competent authorities and dispute-resolution bodies.
Relevant professional certification or advanced qualification such as CAMS, CFE, CRCM, CCEP/CCEP-I, ICA compliance qualifications, CIA, CRCMP, JD or equivalent legal qualification, or a comparable compliance, risk, or audit credential.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Yerevan, Armenia
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a
Senior Associate, Aggregate Reporting Physician
on a permanent basis.
Join our team: you can be part of making a difference in peoples’ lives and experience a fulfilling and rewarding career!
Position Overview:
The Senior Associate, Aggregate Reporting Physician position is responsible for developing, reviewing, and maintaining high-quality safety and pharmacovigilance documents that support the safety surveillance and regulatory compliance of consumer health products. It requires the ability to synthesize data from multiple sources, including individual case safety reports (ICSRs), aggregate safety data, clinical studies, epidemiological research, literature reviews, post-marketing surveillance, signal detection activities, and other safety data sources. The successful candidate will transform complex safety information into clear, concise, and scientifically accurate documents that support global pharmacovigilance activities and regulatory submissions and will work closely with Drug Safety, Medical Affairs, Regulatory Affairs, Clinical Development, Quality, and R&D teams to ensure consistent, evidence-based communication of product safety information.
Main Job Tasks and Responsibilities:
Prepare, review, and maintain pharmacovigilance and risk management documents for consumer health products.
Synthesize safety information from multiple sources, including: Individual Case Safety Reports (ICSRs), Aggregate safety data analyses, Clinical trial safety data, Post-marketing surveillance data, Epidemiology studies, Published literature, Signal detection and evaluation activities, Benefit-risk assessments, Health Authority Assessment Reports.
Draft and support the preparation of: Periodic Safety Update Reports (PSURs/PBRERs/PADERs), Ad Hoc Safety Reports, Development Safety Update Reports (DSURs), Signal assessment reports, Aggregate safety reports, Risk management documentation, Health authority responses, Safety narratives, Safety sections of regulatory submissions, Safety surveillance reports and presentations, Analysis and evaluation for the Safety Management Teams (SMT).
Collaborate with Safety Scientists, Medical Reviewers and others to evaluate emerging safety information and communicate findings effectively.
Assist in the interpretation of safety trends, potential signals, and benefit-risk considerations.
Support literature surveillance activities and summarize relevant safety findings.
Contribute to the development of safety conclusions and evidence-based recommendations.
Support the preparation, review, and analysis of risk management activities and reports.
Ensure all documents comply with global pharmacovigilance regulations, company SOPs, and applicable guidance documents.
Maintain high standards of scientific accuracy, consistency, grammar, and document quality.
Perform quality control reviews of safety documents and ensure timely delivery of assigned projects.
Support inspection and audit readiness activities through accurate documentation practices.
Education and Experience:
Advanced degree required: PharmD, PhD, MD, MPH, MS, or equivalent scientific discipline.
3–6 years of experience in pharmacovigilance, drug safety, medical writing, regulatory writing, or related pharmaceutical, consumer health, or medical device industries.
Experience preparing safety and pharmacovigilance documents preferred.
Familiarity with global pharmacovigilance regulations and safety reporting requirements.
Experience working in a matrixed environment with multiple stakeholders.
Strong understanding of: Clinical research methodologies, Epidemiology and biostatistics, Evidence-based medicine, Regulatory and scientific communication requirements, Safety and benefit-risk assessment principles
Expertise in literature evaluation and scientific data interpretation.
Ability to critically analyze multiple complex scientific information and identify key insights to drive product safety.
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with strong document formatting, data analysis, and presentation capabilities.
Excellent medical writing, editing, and proofreading skills.
Exceptional grammar, attention to detail, and document quality standards.
Strong analytical and critical thinking capabilities.
Effective project management and organizational skills
Exceptional Communication and Presentation Skills, with the ability to convey complex clinical and scientific information clearly and effectively to diverse audiences.
Ability to work independently while managing multiple priorities and deadlines.
Our Benefits:
Flexible Working Hours
Full performance and development process with end of year reviews
Team events and end of year party
Employee satisfaction survey - your feedback is important for continuous improvement
Health Insurance
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. We are on a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Join our passionate team and make a meaningful impact on global healthcare!
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What will I be doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What skills do I need?
Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the San Francisco Bay Area or New York City is $190,800-$227,900 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What will I be doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What skills do I need?
Spanish Fluency is required
Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the Greater Chicago Area is $171,720-$205,110 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$126,400
—
$213,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Ciudad de México, Mexico
Workplace: hybrid
Location: Mexico City (Hybrid for Mexico location and remotely for others locations) |
Department: Strategy D&A Office
Company: NOVACARD
Be part of NOVACARD’s transformation into a truly data-driven fintech.
We’re looking for a Strategy & Data Governance Analyst — a key contributor bridging business strategy, financial analytics, and enterprise data management.
Your mission is to build a data-empowered decision culture: translate data into strategic insights, ensure data quality and governance, and support data-driven business planning.
📝 What You’ll Do – Responsibilities:
📈 Drive Strategic Analytics
· Analyze company performance across key fintech metrics: acquisition, activation, retention, monetization, and churn.
· Build and maintain unit-economics models to evaluate channel profitability, LTV/CAC dynamics, and payback periods.
· Identify growth drivers, operational inefficiencies, and levers for strategic improvement.
· Provide analytical support for strategic planning, quarterly targets, and investment prioritization.
🧠 Lead Data-Driven Transformation
· Design and implement a framework for data-driven decision-making across departments.
· Establish standardized KPI definitions, reporting hierarchies, and accountability chains.
· Support leadership in translating business goals into measurable data objectives.
🧩 Build Data Governance Framework
· Coordinate creation and maintenance of core governance artifacts:
· Metadata descriptions
· Enterprise Data Catalog
· Data Lineage (technical and business flow mapping)
· Business Glossary (data stewards and owners register)
· Data Quality Rules & Profiling metrics
· Data Observability & Monitoring dashboards
· Collaborate with IT, Data Engineering, and Product teams to ensure reliable and transparent data flows.
🔍 Maintain Data Quality & Trust
· Define and monitor data quality KPIs: completeness, consistency, timeliness, and accuracy.
· Investigate data anomalies and drive root-cause analysis with responsible teams.
· Build automated data quality and observability processes within DWH and reporting layers.
🧪 Run Strategic Experiments
· Design and analyze A/B and multivariate tests supporting product and business hypotheses.
· Measure incremental impact of product, pricing, and communication changes on key business metrics.
· Apply statistical rigor to evaluate significance and scalability of experimental results.
📊 Deliver Executive Insights
· Develop dashboards and reports that translate complex data into actionable recommendations for management.
· Support financial planning, forecasting, and scenario analysis with data-driven models.
· Ensure consistent alignment between operational KPIs and strategic company goals.
🤝 Cross-Functional Collaboration
· Act as an interface between Strategy, Product, Data, and Finance teams.
· Promote data stewardship culture and educate teams on proper data usage and governance principles.
· Facilitate adoption of data-governance tools and processes across the organization.
📝 Regular Tasks:
· Maintain financial and operational KPI dashboards in Power BI (or similar).
· Conduct deep-dive analyses on acquisition, retention, and monetization metrics.
· Support management in quarterly OKR reviews with analytical insights and forecasts.
· Curate metadata, lineage, and glossary entries for critical datasets.
· Track implementation of governance policies and compliance with data ownership model.
· Evaluate effectiveness of data quality monitoring tools and workflows.
· Prepare and present analytical materials for leadership and board-level reviews.
💻 Skills & Tools:
✅ SQL – advanced level for analytics and governance queries.
✅ Python – for modeling, statistical analysis, and data validation.
✅ Power BI (or similar- Tableau, Looker etc) – for data storytelling and executive reporting.
✅ Data Governance Platforms – experience with Ataccama, Collibra, Alation, OpenMetadata or etc.
✅ DWH & Integration – understanding of pipelines, data lineage, and data catalog integration (Postgres, etc.).
✅ Statistics & Experimentation – hypothesis testing, regression, causal inference, cohort analysis.
✅ Financial & Strategic Analysis – familiarity with unit economics, LTV, CAC, margin modeling.
🌟 Soft Skills:
🗣️ Strategic Communication – ability to distill analytical insights into concise strategic narratives for executives.
🧩 Systems Thinking – connects operational processes, data flows, and financial outcomes.
📋 Project Management – coordinates cross-team governance initiatives.
🔎 Critical Thinking – detects weak points in data logic and decision frameworks.
🤝 Stakeholder Leadership – builds alignment among Product, Risk, Marketing, Operations, Legal, Finance, DWH and IT.
🚀 Change Catalyst – inspires teams to adopt data-driven practices and maintain analytical discipline.
Location: Remote, Canada; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Backend Engineer on the Gitaly team, you’ll help build GitLab’s Git data storage tier, a standalone product that provides reliable, secure, and fast access to Git repositories through application programming interfaces (APIs) and storage operations. You’ll work at the boundary between GitLab and Git to make repository access performant and dependable for
GitLab.com
, self-managed customers, and GitLab Dedicated. Our work spans distributed storage, repository management, high availability, performance, observability, and operational excellence. We’re currently building the next generation of source code management (SCM), including new approaches to scaling Git storage and improving how repository data is managed and served.
You’ll balance roadmap delivery, technical improvements, customer and reliability work, and operational support. We value pragmatic engineering, thoughtful trade-offs, continuous improvement, and sustainable ways of working while operating a service that’s critical to GitLab. Learn more on the
Gitaly Team Page
.
What you’ll do
Own moderately sized to complex technical initiatives from problem definition and proposal through implementation, rollout, monitoring, and operational follow-through.
Act as the directly responsible individual for projects by aligning stakeholders, communicating progress and trade-offs, identifying risks, and keeping execution moving with minimal guidance.
Lead technical design for distributed storage, Git repository management, performance, reliability, and scalability problems, using data and benchmarking to guide decisions.
Partner with engineers and teams across GitLab, including Git, Infrastructure, Site Reliability Engineering, Dedicated, and customer-facing teams, to deliver cross-functional outcomes.
Improve engineering practices through mentoring, documentation, knowledge sharing, design reviews, and constructive code reviews.
Take operational ownership of the systems you work on, including incident response, post-incident improvements, capacity and performance analysis, and customer escalations.
Identify opportunities to improve work beyond an individual change through automation, reusable designs, better dashboards, upstream contributions, and improvements to development and testing workflows.
Respond to user emergencies, platform alerts, and support requests, including regular on-call duties.
What you’ll bring
Significant professional experience building, debugging, and optimizing distributed or highly available software systems in large-scale production environments.
Experience owning complex projects end to end, including technical design, execution, rollout, and operational support.
Strong systems design skills and the ability to reason about performance, failure modes, consistency, concurrency, capacity, and observability.
A track record of influencing technical decisions and working effectively with stakeholders across teams and disciplines.
Experience mentoring engineers, improving team practices, and raising the quality of designs, code, testing, and documentation.
Strong written and verbal communication skills, including the ability to explain complex technical concepts and make trade-offs clear.
Professional experience with Go or another backend or systems language.
Experience operating production systems, participating in incident response, and turning operational learnings into durable improvements.
Experience with Ruby, Git internals, gRPC, or Git server infrastructure is highly desirable.
About the team
The Gitaly team includes Backend Engineers who share ownership of the product’s design, implementation, reliability, and customer outcomes. We work autonomously while collaborating closely through design discussions, code reviews, incident response, documentation, and asynchronous communication. Engineers are encouraged to take ownership as directly responsible individuals, seek input early, make decisions transparently, and share knowledge across the team. Learn more on the
Gitaly Team Page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Ukraine; Moldova; Albania; North Macedonia; Turkey; Kazakhstan; Montenegro; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading technology company specialising in innovative consumer products across multiple technology sectors. The company focuses on D2C (Direct-to-Consumer) subscription products. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Senior User Acquisition Manager to own and scale Facebook(Meta) for one of our core D2C subscription products. The funnel is simple: ad → quiz → trial → subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category.
You will be measured on two numbers: daily subscriptions and cohort ROI — not clicks, not CTR, not platform-reported ROAS.
You'll operate with serious leverage: an API-driven build pipeline and AI tooling handle the mechanical work. Your job is judgment — what to scale, what to cut, where the next dollar goes. The bar is high and so is the upside: performance here is directly and significantly rewarded, and strong operators take on bigger scope fast.
KEY RESPONSIBILITIES
- Channel Ownership: Own the Facebook account end to end — structure, budgets, bidding, geo mix — keeping subscription volume high at target CPA and ROI.
- Scaling & Stability: Scale winners without breaking CPA; keep delivery stable at high spend and catch problems before they cost money.
- Testing: Run a continuous testing pipeline — creatives, structures, bidding (highest volume / cost cap / bid cap), placements, geos and languages. Kill fast, scale what works.
- Creative Ideas: Own the creative direction for the channel — hooks, angles, formats — and brief the creative team with data-backed feedback.
- Working with Data: Make decisions on real cohort revenue from our BI, not on Ads Manager numbers. Break performance down to country × creative × bid level and build your own reports.
- Account Health: Protect ad accounts, pages and Business Managers — policy-safe copy and landings, appeals, backups.
- AI & Automation: Automate every repeatable part of your workflow with AI and keep manual work to a minimum.
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 2+ years hands-on Facebook as the primary channel you personally owned.
- Personally owned $400K+/month on Meta with direct accountability for CPA / ROI targets — your budget, not your team's or agency's total.
- Subscription funnels: drove subscriptions or trials through web funnels (web-to-web) or subscription apps for D2C products.
- Multi-GEO: ran and scaled campaigns across many countries and languages at once.
- Analytics: comfortable with cohorts, LTV, payback and the gap between platform and BI numbers.
- AI in daily work: uses Claude, ChatGPT or equivalents daily for analysis, reporting and automation — not just aware of them.
- Working proficiency in English (B2+).
NOT A FIT
- Mostly agency experience (spread across many small clients)
- E-commerce / catalog-only background (DPA, Shopping, basket ROAS)
WHO YOU ARE
- Full owner of your zone — from diagnosis to result, no reminders needed
- Analytical — every scale or kill decision has a period, a threshold and a dollar amount behind it
- Plans ahead — runs the channel against a plan weeks and months out
- Fast under load — many campaigns and tests in parallel without quality slipping
- Ambitious — wants to grow fast and prove it with performance
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (45 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
#LI-Remote
Location: Aya Napa, Cyprus; Larnaca, Cyprus; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Paralimni, Cyprus
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently looking for a highly proactive and detail-oriented
Partnership Manager
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Responsibilities:
Actively hunt for new business opportunities within the assigned territory, focusing on acquiring new SOHO customers
Execute structured sales roadmaps and daily/weekly field plans, ensuring maximum territory coverage
Plan and perform regular roadtrips and on-site visits to identify prospects, generate leads, and close deals
Build and maintain a strong pipeline of qualified prospects through continuous prospecting and networking
Establish and develop long-term relationships with new and existing customers
Achieve and exceed assigned sales targets, KPIs, and acquisition goals
Promote and sell the full portfolio of company products and services to both new and existing customers
Identify customer needs and provide tailored telecom solutions aligned with business requirements
Ensure consistent follow-up and conversion of leads into sales
Maintain high levels of professionalism, integrity, and customer experience during all sales interactions
Prepare and present weekly sales performance reports, pipeline status, and action plans
University Degree in a related field (Business or Marketing will be considered an advantage)
Previous experience in field sales, B2B sales, or customer acquisition roles will be considered a strong advantage
Strong hunter mindset with a proactive and results-driven approach
Ability to plan and execute structured field activity (roadmaps & roadtrips)
Excellent communication, interpersonal, and negotiation skills
Ability to manage time effectively and work independently in the field
Basic knowledge or strong interest in telecom solutions
Highly organized, resilient, and target-oriented professional
Clean driving license (company car provided)
Fluent in Greek and English
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is looking for an exceptional Portuguese and Spanish Speaking Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What will I be doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What skills do I need?
Portuguese and Spanish Fluency are required
Minimum of 4 years of experience in a technical sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the Greater Chicago Area is $208,000-$248,650 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is looking for an exceptional Portuguese and Spanish Speaking Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What will I be doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What skills do I need?
Portuguese and Spanish Fluency are required
Minimum of 4 years of experience in a technical sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the San Francisco Bay Area or New York City is $231,100-$276,275 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Position Overview
ESS is seeking a highly experienced
HSEC Manager
to lead all Health, Safety, Environment, and Community (HSEC) functions In Morocco.
The HSEC Manager will ensure full compliance with Moroccan regulatory requirements and alignment with international best practices, including the standards of the
International Finance Corporation (IFC)
where applicable.
This role is critical in safeguarding workforce safety, environmental protection, regulatory compliance, and maintaining strong relationships with local communities and stakeholders.
Key Responsibilities
Health & Safety
Develop, implement, and maintain the site Health & Safety Management System.
Ensure compliance with national occupational health and safety regulations.
Lead risk assessments, Job Safety Analyses (JSAs), and incident investigations.
Due diligence.
Monitor and report on safety KPIs (LTIFR, TRIR, near misses).
Promote a strong safety culture across employees and contractors.
Oversee contractor HSE performance and enforce site safety standards.
Develop emergency preparedness and response plans.
Environmental Management
Ensure compliance with environmental permits and regulatory requirements.
Oversee implementation of ESIA commitments and Environmental & Social Management Plans.
Supervise environmental monitoring programs (water quality, air emissions, waste management, noise, biodiversity).
Ensure proper hazardous materials and tailings management (if applicable).
Prepare regulatory and internal environmental reports.
Lead environmental audits and inspections.
Community & Social Management
Support implementation of stakeholder engagement strategies.
Oversee community grievance mechanisms.
Ensure project activities minimize impacts on surrounding communities.
Coordinate community development initiatives in collaboration with management.
Maintain constructive relationships with local authorities and community leaders.
Governance & Reporting
Ensure alignment with IFC requirements where project financing applies.
Prepare HSEC reports for senior management and regulatory authorities.
Support external audits and lender reviews.
Develop continuous improvement plans based on HSEC performance data.
Maintain accurate documentation and compliance records.
Qualifications & Experience
Bachelor’s or Master’s degree in Environmental Science, Occupational Health & Safety, Mining Engineering, or related field.
Minimum 5 to 10 years of HSEC experience in industrial, environment, mining or heavy industrial projects.
Strong knowledge of Morocco regulatory framework.
Experience in projects aligned with IFC standards is an advantage.
Fluent in French; English is an asset.
Strong leadership and team management skills.
Core Competencies
Strong leadership and decision-making
Operational risk management
Regulatory compliance expertise
Stakeholder engagement skills
High level of integrity and accountability
Ability to work in remote site environments
Location: Ukraine; Poland; Spain; Portugal; Germany; Romania
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
And now we are looking for a
Engineering Manager, Applied AI & Machine Learning Engineering
to join us as part of our team.
About Role
PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others.
As an Engineering Manager, AI/ML, you will support a cross-functional team of MLE and MLOps engineers working across several AI/ML initiatives.
Your primary focus will be resource planning, execution, and people management. You will work closely with project leads, technical leads, functional managers, and product partners to ensure projects are appropriately staffed, plans are realistic, risks are visible, and teams can deliver effectively.
You will manage capacity and resource allocation across multiple projects, help coordinate dependencies and priorities, and provide stakeholders with a clear view of delivery progress. Project and technical leads will continue to own product direction and technical decisions.
You will also support the career growth and performance of team members. This includes gathering feedback, coaching employees, creating development plans, and contributing to performance, promotion, and compensation reviews.
You should have enough AI/ML experience to understand the work, communicate effectively with engineers, and identify technical delivery risks. However, this is not expected to be a hands-on engineering or architecture role.
Our Tech Stack & Focus Areas
Generative AI & LLMs: Develop and maintain LLM-based solutions for generative features.
Classic ML Models: Develop and maintain predictive and classification models for financial data
Vector Databases: Implementing efficient storage and retrieval systems for high-dimensional data embeddings.
Embeddings: Developing hybrid models to extract insights from diverse data sources.
High-Volume Data Management: Engineering systems capable of handling massive, real-time data streams.
Work Environment
Flexible schedule with participation in team ceremonies and cross-functional collaboration. Time zone: Europe/Kyiv.
As a qualified expert, You will:
Manage resource allocation and capacity planning across multiple AI/ML projects and operational commitments
Partner with project and technical leads to create realistic delivery plans, milestones, and staffing models
Maintain a clear view of project progress, dependencies, risks, and resource constraints
Help resolve delivery blockers, priority conflicts, and cross-team dependencies
Facilitate quarterly and ongoing planning across MLEs and MLOps teams
Provide clear delivery and staffing updates to functional managers and other stakeholders
Manage and coach engineers through regular one-to-one meetings and career discussions
Gather and synthesize feedback from project leads, technical leads, and cross-functional partners
Create development plans and support performance, promotion, and compensation review processes
Identify team capability gaps and contribute to hiring, onboarding, retention, and workforce planning
Foster an inclusive, collaborative, and high-performing team environment
Apply Agile, Lean, and Fast-Flow practices to improve team effectiveness and delivery predictability
We’re looking for you if you have
At least three years of experience in software engineering, AI/ML, or a related field
At least three years of experience in people management, engineering management, or technical program leadership
Working knowledge of AI/ML modeling, systems and the development lifecycle
Experience managing multiple technical projects with shared resources and cross-team dependencies
Strong skills in capacity planning, resource allocation, project execution, risk management, and stakeholder communication
Experience supporting the performance and career development of technical employees
Ability to understand technical discussions and work effectively with MLE and MLOps teams
Experience working with distributed or geographically dispersed teams
English — Upper Intermediate or higher; Ukrainian — fluent
Bonus points
Experience managing or supporting MLE and MLOps teams
Experience working in a matrix organization with separate people, project, product, and technical leadership roles
Experience with planning or allocating engineers across multiple projects
Familiarity with production ML, generative AI, semantic search, summarization, prediction, or similar capabilities
Familiarity with technologies such as Kubernetes, Docker, Kafka, Airflow, Snowflake, and cloud platforms
Experience conducting performance reviews and building employee development plans
Experience working with staffing partners, contractors, or blended internal and external teams
Experience in fintech, SaaS, market data, or another data-intensive industry
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values.
Interview Steps:
Interview with the recruiter
EM & HRBP Interview
Technical Interview
Final сlient Interview.
Location: Yerevan, Armenia
Description:
Digitain is looking for a Senior Project Manager who will be responsible for planning, leading, organizing, and motivating Agile and Hybrid Project and/or Product Teams. The successful candidate should demonstrate the ability to manage multiple concurrent projects in a fast-paced environment across multiple business units.
Responsibilities:
Define project scope and schedule/delivery timeline while focusing on regular, incremental, and timely delivery, both short-term and long-term (including roadmaps)
Organize and lead project/product status update meetings (including but not limited to framework ceremonies) generating and maintaining sufficient project, team, and company-level records & institutional memory
Prepare and distribute progress reports (in and out of regular delivery periods)
Manage risks and issues within the team and across different business units
Correct deviations from plans, re-plan, and re-define if and when required
Perform forward delivery planning for assigned projects/products
Assist in team development while holding teams accountable for their commitments, removing blockers to their work
Leverage organizational resources to improve capacity for project/product work
Mentor and develop team members, and manage efficiency by providing clarity, predictability, and transparency in day-to-day project management
Be aligned and closely collaborate with the Product Owner/Product Manager in managing customer/client expectations for project/product deliverables, managing stakeholder communications (internal & external), and helping to implement an effective system of project governance
Assist in defining and managing a well-defined project management process and lead ongoing process improvement initiatives to implement best practices for Agile Project Management
Promote team empowerment, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high levels of quality for the team and value for the company
Requirements:
Proven understanding of software development life-cycle models as well as expert/in-depth knowledge of both Agile and traditional project management principles/practices and the ability to blend them together in the right proportions to fit a project and business environment
A proven track record of successfully implementing software or web development projects using Agile methodologies including (ideally) 4+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams
Prior experience with Lean/Agile methodologies with enterprise-level software development projects
Experience overseeing multi-function project/product teams with at least 10-15 team members including Developers, Product Owners, Business Analysts, and QA Engineers
Balanced business/technical background
BA or BS or equivalent experience is required; MA or MS is a plus
Very effective interpersonal skills including mentoring, coaching, collaborating, and team building
Strong analytical, planning, and organizational skills with an ability to manage competing demands
In-depth knowledge and understanding of business needs with the ability to establish/maintain a high level of trust and confidence from internal and external stakeholders
Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
Solid understanding of and demonstrated experience in using appropriate tools (Jira or equivalent, Microsoft Project, Visio, and all Office Tools)
Excellent oral and written communications skills and experience interacting with both business, technical and IT individuals at all levels including the executive level
Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
Render is building a channel partnerships program from the ground up, and we're hiring our first Head of Revenue Partnerships to lead it — reporting to our VP of Revenue. You'll build Render's relationships with development agencies, PE firms, and — over time — systems integrators, to help Render customers who are migrating off competitive platforms, or who are pursuing new builds with Render.
WHAT YOU'LL DO
- Map partner types — agencies, PE firms, SIs — and determine which are the best fit for Render's product and customer base.
- Build relationships with execs at partner firms to understand their priorities, pricing, and delivery models.
- Develop commercial agreements with partners to co-sell Render alongside their own services, to both existing and net-new customers.
- Develop Render-specific narrative and enablement materials: decks, pilot frameworks, ROI overviews.
- Design co-marketing models with partners — customer dinners, digital campaigns, conferences, and joint events.
- Work with our technology partner team to build a co-sell motion for large & enterprise accounts.
- For partners with a portfolio model, like PE firms, design scaled activation programs — webinars, cohorts, office hours — that drive Render adoption across many portfolio companies at once, without requiring 1:1 touch on every account.
- Drive the creation of new pipeline for both Render and the partner, and own the path from first engagement to partner-qualified referral to closed revenue.
- Set up the operating rhythm of each partnership: regular engagement cadences, co-sell activity, and a clear, repeatable path from first call to referral.
- Partner closely with Render's internal Sales and Delivery/CS leaders to align on how reps and partners work together, keep deal registration and pipeline hygiene clean, and avoid channel conflict with internal teams
- Define and report on success metrics for the channel, evolving from early engagement signals toward pipeline and revenue impact as the program matures.
- Build out a team of partner managers over time, dedicated to each partner type.
WHAT WE'RE LOOKING FOR
- 10+ years of experience in B2B partnerships, sales, GM/general management, or solutions engineering roles, ideally at a B2B SaaS, Infra or PLG company.
- A generalist with strong seller DNA — someone who is outcomes-obsessed and comfortable being measured on pipeline creation, deal influence, and revenue, not just relationship-building.
- Comfort building a program without a playbook: you can hypothesize, run small experiments, and iterate quickly rather than waiting for a fully-formed process.
- Real experience working with solutions partners, agencies, or SIs — ideally in co-sell, referral, or partner-sourced revenue motions.
- A proven record of getting deals done — willingness to travel, get in front of partners in person, and find creative ways to keep partners engaged and motivated.
- Strong cross-functional operating skills — you'll work daily with Sales, Delivery/CS, Product Marketing, and Legal, and need to build trust and alignment across all of them.
- Comfort operating at the executive level, both with partner leadership and internally at Render.
- A technical enough orientation to credibly engage with developer-focused partners and speak to how AI is changing the questions partners are asking.
NICE-TO-HAVES
- Experience building or scaling a channel program at an infrastructure, dev-tools, or other PLG-motion company.
- Familiarity with partner/ecosystem tooling such as Crossbeam, or experience running account mapping and pipeline reviews jointly with external partners.
- Experience navigating the emerging AI SI / AI consulting partner category.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
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Location: Remote, Canada; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an AI Transformation Owner at GitLab, you'll shape your function's AI strategy and build the solutions that deliver it. You are the person responsible for identifying where AI can fundamentally change how your org operates, partnering with your Executive Sponsor to align on the biggest challenges, and driving measurable outcomes against them.
Think of this as a product management role where the product is your org's way of working. You'll manage the full lifecycle: understanding how work flows today, deciding where AI should reshape it, prioritizing what gets built and in what order, and ensuring what ships actually gets adopted. You'll also prototype solutions, configure agents, and prove what's possible before pulling in engineering support to scale it.
You will work closely with an AI Engineer who sits within the Enterprise AI team. Together you form a partnership: you bring the business context, process intelligence, and strategic prioritization. They bring the technical depth, production-grade delivery, and architecture decisions. You'll build working solutions at the no-code and low-code layer, and partner with the AI Engineer on the right approach, tooling, and structure.
What you'll do
Strategy & Prioritization
Own your function's AI strategy,
aligned with your Executive Sponsor and business priorities. Understand which metrics matter to the org, identify what will move the needle, define how you'll measure impact, and track progress over time.
Map how work flows
across your function end-to-end, including the handoffs upstream and downstream to other orgs. Identify where the real constraints are, not just the ones your team can see. Focus on the 100x problems: where could leveraging AI in a workflow let your org execute it orders of magnitude faster, or at 100x more volume than before?
Manage intake
of AI requests, ideas, and pain points from across the function, including via your Champion network. Ensure every team member has a clear route to surface what they need, rather than building independently.
Prioritize strategically
against business outcomes and executive guidance. Hold the line on priorities - we cannot change direction every two weeks - and ensure the AI Engineer's time is spent on the highest-impact work.
Adoption & Change Management
Reimagine, not just automate.
Challenge your org to think beyond injecting AI into existing workflows. Work with Enterprise AI to spot opportunities to fundamentally rethink how work gets done.
Drive adoption and change management
together with the AI Engineer. The best AI solution is worthless if nobody uses it. Create the channels, rituals, and feedback loops that make AI visible in your function: shared spaces for teams to show what they've built, regular office hours, onboarding for new hires, and celebration of wins. Own the rollout and iteration needed to make AI initiatives stick.
Coordinate with Enterprise AI
to ensure your function benefits from patterns, tools, and learnings emerging across other parts of the business.
Build and bridge the Champion network in your function.
Champions are the peer community that extends your reach beyond what you and the AI Engineer can deliver directly. From early in the role, identify and recruit Champions across sub-teams (5-10% time, formally agreed with their manager), run a regular Champion sync, host demos to the wider function, and act as their bridge to Enterprise AI. Champions are not your reports: you coordinate them, you don't manage them. Without this network, your reach is capped.
Hands-On Building & Agent Operations
Build AI agents
using no-code and low-code platforms (e.g. Glean, Workato, similar tools). Go from idea to working prototype without waiting for engineering.
Author and iterate on skills files
that define how AI agents behave. Refine instructions based on real usage and share reusable skills across the function.
Configure MCP servers and tools,
giving agents access to the business systems they need. Partner with the AI Engineer on what to connect and how to do it securely.
Own your function's fleet of agents.
Some agents will be used directly by people in your org. Those that aren't, you own. Either way, you're accountable for their performance: tracking KPIs, running evaluations after model or data changes, and iterating based on what you learn.
Expect to rebuild.
AI tools and models evolve fast. The agent you built last month may need to be replaced, not patched. You should be comfortable sunsetting your own work when a better approach emerges, and helping your org stay current rather than attached to what exists today.
What you'll bring
Business & Strategic
Deep knowledge of your function's operations.
You understand how work moves through your org, where it gets stuck, and why. You can trace a process end-to-end and explain how it connects to the teams around it.
Strategic prioritization skills.
You've managed competing demands before and can make hard calls about what matters most. You think in terms of business outcomes, not activity.
A product management mindset.
You naturally think about intake, backlog, iteration, and adoption. You're comfortable defining success metrics and holding yourself accountable to them.
Strong communication and influence.
You'll be the person saying "not yet" to some teams and "think bigger" to others. You need the credibility and interpersonal skills to make both of those conversations land.
Cross-functional instincts.
You default to understanding how your org's processes affect and are affected by the teams around you - not just optimising in isolation.
Experience building peer networks or communities of practice.
You've recruited and sustained volunteer contributors before, whether as a guild lead, champion program owner, or community organizer. You know how to motivate people whose time you don't directly own.
Hands-On & Technical
Comfortable building with AI tools.
You don't need to write production code, but you should be able to build a working agent, configure a skill, connect an MCP server, and troubleshoot when something isn't working. Think: power user, not software engineer.
Ready to learn fast.
Experience with or willingness to quickly pick up no-code/low-code AI platforms, prompt engineering, and agent configuration. You'll be trained on GitLab's specific tooling, but you should arrive ready to get your hands dirty.
Strong conceptual understanding of AI capabilities
- summarization, classification, generation, automation, agentic workflows - and a commitment to staying current. The landscape shifts constantly. The tools you use today may be obsolete in weeks. You stay on top of new developments so that your org's AI strategy reflects what's actually possible, not what was possible six months ago.
Ability to map data flows
- structured and unstructured. Understand where agents need context, and figure out where humans should interface with automated workflows and at what steps.
About the team
You will partner closely with Enterprise AI within the Enterprise Technology & AI organization, while remaining embedded in your own function. Enterprise AI provides the technical delivery capability, platforms, and patterns. You provide the business context, prioritization, building at the no-code layer, and adoption muscle. Together, you form the core of your function's AI transformation.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$345,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
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Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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