Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive for Singapore, you will own and grow GitLab’s enterprise relationships in the Singapore market. You’ll help large organizations realize the full value of GitLab’s AI-powered DevSecOps platform by leading the entire sales cycle, from prospecting and qualification through rollout and long-term adoption. Reporting to an Area Sales Manager or Regional Director, you’ll use a consultative approach to understand complex customer needs, guide them through evaluation, and coordinate pre- and post-sales resources to ensure successful deployments and visible business outcomes.
You’ll work under minimal supervision on complex deals, act as the voice of the customer into GitLab, and partner closely with our strategic channel partners to generate qualified opportunities and develop new customers. In your first year, you’ll be expected to establish and execute clear account plans for enterprise prospects and customers in the Singapore market, build strong internal and external stakeholder relationships, and consistently manage your forecast and pipeline with transparency and discipline.
What you’ll do
Support GitLab’s strategic prospects and customers in the Singapore Market, with a focus in the financial services industry, owning the full sales cycle for large and enterprise accounts
Lead account strategy by developing and executing account plans aligned to each customer’s business needs and long-term goals
Conduct prospecting and opportunity development activities in named large and strategic accounts, including working closely with strategic channel partners to generate qualified leads and new customers
Coordinate pre- and post-sales engagement with solutions architects, customer success, and support teams to ensure successful rollout, adoption, and expansion of GitLab products
Provide clear account leadership, including regular activity, pipeline, and forecast reporting to sales management
Analyze wins and losses, contribute to root cause analysis, and share lessons learned with account managers, marketing, and technical teams to improve future outcomes
Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and internal channels
Use a consultative sales approach to uncover business issues, shape solution recommendations, and deliver compelling proposals, quotes, and presentations that address customer requirements
What you’ll bring
Experience managing complex sales cycles with large, strategic enterprise customers, ideally selling into Financial Services institutions.
Proven ability to prospect, qualify, and develop new opportunities while also growing existing accounts through strong account management
Skill in leading pre- and post-sales activities, coordinating with technical, support, and channel partners to drive adoption and expansion
Proficiency in consultative selling, including uncovering business needs, building account plans, and delivering proposals and presentations that align GitLab solutions to customer outcomes
Ability to prepare and maintain accurate activity, pipeline, and forecast reports, and to contribute to win/loss and root cause analysis
Effective communication and collaboration skills to share customer feedback and lessons learned with sales management, product, marketing, and technical teams
Familiarity with software development concepts and tools, with preferred exposure to Git, software development tools, or application lifecycle management
Alignment with GitLab’s values, openness to learning, and interest in applying transferable skills even if your background does not match every requirement exactly
About the team
The Strategic Account Executive will join our enterprise sales team, which focuses on driving GitLab adoption with large customers in the Singapore market. The team is responsible for the full relationship lifecycle with enterprise accounts, from initial engagement through long-term expansion and advocacy, ensuring customers realize value from GitLab’s DevSecOps platform. Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners. The team is currently focused on maintaining and growing our existing footprint in the region, executing a consistent global sales motion while adapting to local customer needs and partnering closely with strategic channel organizations to reach and support key accounts.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, Singapore; Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners
Требования:
— Опыт работы на позиции DevOps от 4х лет;
— Опыт работы с высоконагруженными системами и распределенными архитектурами (например, в банковской сфере, fintech, или финансовых платформах);
— Понимание принципов обеспечения высокой доступности (HA), Disaster Recovery (DR) и работы в рамках SLA/SLO;
— Опыт внедрения CI/CD-пайплайнов, автоматизации деплоя;
— Знание Linux (группы и права доступа, сервисы systemd, анализ производительности);
— Опыт работы с Docker, Kubernetes (администрирование кластеров, сетевые политики, CSI), Helm (управление релизами), Ansible и Terraform (автоматизация развертывания и управление инфраструктурой);
— Опыт работы с Prometheus, Grafana, ELK (Elasticsearch, Logstash, Kibana), Jaeger (для трассировки);
— Опыт настройки alerting и анализа метрик;
— Опыт работы с инструментами безопасности (SonarQube, Vault);
— Знание одного из скриптовых языков (Python, Bash, Go);
— Опыт работы с системами управления версиями (Git, GitLab, GitHub, Bitbucket);
— Знание основ построения сетей передачи и хранения данных.
Обязанности:
— Взаимодействие с вендорами и разработчиками внедряемого ПО;
— Сборка тестовых стендов, сборка и ввод в эксплуатацию продуктивной среды совместно с командой проекта и подрядчиком;
— Установка релизов на тестовые стенды и продуктив, автоматизация установки релизных сборок;
— Установка обновлений ОС, устранение уязвимостей информационной безопасности;
— Анализ производительности работы ИС в зоне ответственности команды;
— Внедрение, сопровождение и развитие мониторинга ИС, алёртинга на базе корпоративных Zabbix / Prometheus / Grafana / GMonit;
— Обеспечение доступности платформы цифрового рубля в соответствии с требованиями SLA;
— Устранение сбоев в работоспособности ИС;
— Реагирование на отклонение работы системы от ожидаемого;
— Ведение и актуализация технической документации команды.
Location: Serbia
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You’ll Make
As a DevOps Engineer at Incode, you will play an important role in supporting and improving the cloud infrastructure behind our AI-driven identity verification platform. You’ll work on scalable, cloud-native systems that power secure and seamless identity experiences globally, with a focus on AWS, Kubernetes, and Terraform.
In this role, you’ll help set up new environments, maintain and upgrade existing systems, support infrastructure automation, and help make our platforms more stable, reliable, and ready for further scaling. You’ll work closely with developers and other engineering teams to troubleshoot issues, improve deployment processes, and ensure our applications run smoothly in production.
Your work will directly contribute to the reliability, efficiency, and scalability of Incode’s infrastructure, helping us deliver trusted identity verification solutions to customers around the world.
What You’ll Own & Drive
Cloud-Native Infrastructure
- Help design, implement, and maintain Kubernetes-based environments that support scalability, resilience, and security.
Environment Setup & System Upgrades
- Support the setup of new cloud environments, assist with system upgrades, and help keep infrastructure components up to date and aligned with best practices.
Infrastructure as Code (IaC)
- Work with Terraform to manage and improve infrastructure automation, ensuring consistency and reliability across environments.
Production Reliability
- Investigate, troubleshoot, and resolve infrastructure-related issues in live environments, helping minimize downtime and maintain a smooth customer experience.
Monitoring & Logging
- Support and improve observability solutions using tools such as Prometheus, Loki, ELK, or similar stacks.
Developer Support
- Collaborate closely with development teams, helping them resolve infrastructure, deployment, and environment-related challenges.
Engineering Standards
- Contribute to internal best practices, documentation, automation improvements, and processes that help the DevOps team operate more efficiently.
Continuous Improvement
- Stay curious about AWS, Kubernetes, Terraform, and DevOps practices, bringing ideas that can improve stability, automation, and scalability.
The Qualities That Set You Apart
Cloud-Native Mindset
- You have hands-on experience working with Kubernetes and understand its core concepts, including deployments, services, pods, ingress, and basic troubleshooting.
Infrastructure as Code Enthusiast
- You have practical experience with Terraform and understand how infrastructure automation helps create consistent and repeatable environments.
CI/CD Experience
- You have worked with CI/CD pipelines using tools such as GitLab CI/CD or GitHub Actions and understand how they support reliable software delivery.
AWS Knowledge
- You are familiar with core AWS services such as EC2, VPC, S3, IAM, and related offerings, and are comfortable working in cloud environments.
Systems & Networking Understanding
- You understand networking fundamentals such as TCP/IP, DNS, and HTTP/S, and can apply this knowledge when troubleshooting or supporting infrastructure.
Problem Solver
- You are comfortable investigating issues, asking questions, and working with others to find practical solutions.
Collaborative Communicator
- You can communicate clearly with technical peers and developers, explain issues or solutions, and contribute constructively in a team environment.
Your Background
Experience as a DevOps Engineer, Cloud Engineer, Infrastructure Engineer, or in a similar role.
Hands-on experience working with Kubernetes-based applications or environments.
Practical experience with Terraform and infrastructure automation.
Experience working with CI/CD pipelines, preferably GitLab CI/CD or GitHub Actions.
Familiarity with AWS services such as EC2, VPC, S3, IAM, and related cloud services.
Understanding of networking protocols and best practices, including TCP/IP, DNS, and HTTP/S.
Experience supporting developers with infrastructure, deployment, or environment-related topics.
Experience helping set up new environments, upgrade systems, or maintain cloud infrastructure.
Strong written and verbal communication skills, with the ability to explain technical topics clearly.
Why Incode?
Mission with Meaning
- Shape how billions of people prove identity - safely, simply, and ethically.
Rocket-Ship Growth
- Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
- Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
- Operate like a founder with the resources of a unicorn.
Global Impact
- Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
The AI Transformation Owner drives the end-to-end AI agenda for the field organization, translating emerging AI capabilities into concrete enablement roadmaps, field use cases, and org-level strategy. You will partner closely with product and engineering teams to pilot and scale AI solutions, own the operational transformation plan needed to embed AI into day-to-day field workflows, and establish the governance framework that keeps AI adoption safe, compliant, and aligned with company standards. This is a hands-on role for someone who can move from strategy to execution without heavy oversight.
This role reports to the Vice President, Enablement & AI.
What You’ll Do
AI Enablement Roadmap:
Own and continuously evolve the roadmap for AI-driven enablement initiatives, prioritizing based on field impact, feasibility, and alignment with broader Enterprise AI team and strategy..
AI Field Use Cases:
Identify, scope, and execute on high-value AI use cases for the field (e.g., deal support, prospecting, content generation, guided selling, skills, change management), working with stakeholders to define success criteria and measure impact.
AI Field Champions:
build relationships with champions in the field organization to activate power-usage and drive peer-led adoption; track this adoption (e.g., usage, proficiency, behavior change) with our AI Ops Specialist and Enablement Analyst.
Ops Transformation Plan:
Design and drive the operational plan that turns AI pilots into scaled, repeatable processes, coordinating across enablement, ops, and technical teams to remove execution bottlenecks.
AI Governance:
Influence and lead governance standards for AI tool adoption in the field, including data usage, risk review, tool vetting, and alignment with company-wide AI policy.
What You’ll Bring
Mid-Senior Experience:
Several years of experience in enablement, sales operations, or a related GTM function, with a track record of owning initiatives end-to-end.
AI Solutions Experience:
Direct experience evaluating, piloting, or deploying AI tools or solutions in a business context, with a solid technical understanding of how they work and where they add value. Act as the field's primary advocate for AI tools (e.g., AI-assisted prospecting, call intelligence, forecasting copilots, RFP/proposal generation).
Cross-Functional Fluency:
Proven ability to work closely with product and engineering teams, translating field needs into technical requirements and vice versa.
Self-Sufficiency:
Comfortable operating with significant autonomy — able to define scope, structure ambiguous problems, and drive work forward without needing detailed direction.
Organization & Execution:
Strong project management instincts; able to manage multiple workstreams (roadmap, use cases, ops transformation, governance) in parallel without dropping details.
Innovative Mindset:
A builder's orientation toward new technology — curious about what's possible, willing to experiment, and able to separate genuine opportunity from hype.
Enablement/Sales Background:
Familiarity with field or sales enablement motions (onboarding, tool adoption, content, coaching) and how AI can realistically augment them.
GitLab Values Alignment:
Ability to work in an all-remote, asynchronous environment, leaning heavily on transparency and collaboration as defined in the GitLab Handbook.
About the team
The Enablement & AI function is part of the CRO organization. Enablement is instrumental in helping GitLab grow at a more accelerated pace and achieve our ambitious revenue targets. The enablement organization comprises enablement leads serving the CRO business functions, a centralized content group, AI tech resources, and an operations team.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, KSA; Remote, UAE
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive, you'll help expand GitLab's presence across MENA by building trusted relationships with senior leaders at large organisations and guiding them through complex platform decisions. This role is focusing on new logos and some existing business. You'll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you'll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the French market.
You'll work across pre-sales, post-sales, partner, marketing, and support teams, and we'll rely on you to bring strong account leadership, customer outcomes, and clear communication. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
What you'll do
Lead strategic account activity for large prospects and customers, providing direction throughout pre-sales and post-sales engagements.
Develop opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals.
Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts.
Contribute customer feedback and product ideas to GitLab's public issue tracker to represent the voice of the customer.
Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution.
Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
What you'll bring
Experience selling into large organizations and navigating complex enterprise sales cycles with multiple stakeholders.
Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
Strength in negotiation, presentation, and closing conversations in a clear and effective way.
Comfort working independently on complex projects while coordinating with cross-functional teams.
Fluency in English and Arabic required
Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
Alignment with GitLab's values, with openness to transferable experience from adjacent technical or enterprise software environments.
About the team
The team focuses on growing GitLab's enterprise business by helping large organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team's work sits at the intersection of strategic growth and customer transformation, with a focus on helping enterprises evaluate, adopt, and expand their use of GitLab across complex environments.
#LI-CA2
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Senior Professional Services Project Manager (London area)
An overview of this role
GitLab Senior Professional Services Project Managers manage complex projects from initiation through delivery and closure. In this role, you'll coordinate with cross-functional teams and our global customers to complete distinct projects on time and within budget. You'll use your experience managing information technology and software consulting projects and your knowledge of traditional and agile project management and software development methods. You'll also manage executive stakeholder communications, manage escalations, and help improve Professional Services project management practices.
What you’ll do
Manage large-scale commercial projects and executive stakeholder meetings and communications.
Collaborate with GitLab Support, Engineering, and Product teams to resolve complex customer problems using GitLab technologies.
Drive improvements to Professional Services project management tools, processes, procedures, and templates.
Summarize key customer projects monthly and provide a summary for quarterly business reviews.
Develop and manage delivery schedules, customer expectations, project scope, resources, status, risks, and issues for technical and consulting services.
Manage customer escalations by coordinating with customers and GitLab stakeholders, including the executive team, Sales, and Technical Account Managers.
Establish reliable, repeatable delivery processes, metrics, and operational procedures.
Set and achieve forecast goals by aligning customers, Technical Architects, project engineers, partner consultants, and delivery partners.
What you’ll bring
Experience managing complex information technology or software consulting projects for external customers from initiation through closure.
Ability to manage project scope, schedules, resources, customer expectations, risks, issues, and multiple priorities while delivering concise executive-level status reports.
Ability to build effective relationships with customer leaders, communicate with internal and external stakeholders, and manage escalations.
Ability to identify and resolve project challenges, motivate advisory teams and contributors, and mediate conflicts.
Experience supporting timely revenue recognition and executing change orders when needed.
Knowledge of project management and technical delivery methods for software, including Project Management Institute methodologies, agile or Scrum, the software development lifecycle, and project management or agile tools such as GitLab.
Enterprise customer and Professional Services experience is a plus.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote; Serbia; Poland
Workplace: Remote
We are looking for a Senior Penetration Tester to strengthen the security of high-load products by identifying vulnerabilities across applications, infrastructure, cloud environments, and payment flows. In this role, you will work closely with engineering, product, fraud, and compliance teams to improve security posture through offensive security assessments and practical remediation.
Responsibilities:
- Plan and execute penetration testing activities across web applications, APIs, mobile applications, internal and external infrastructure, and AWS cloud environments
- Perform offensive security exercises, including red team and assumed-breach scenarios covering privilege escalation, lateral movement, persistence, and data exfiltration
- Assess the security of cloud-native services, Kubernetes environments, microservices, and CI/CD pipelines
- Identify vulnerabilities affecting payment systems, wallets, KYC/AML processes, bonus mechanisms, affiliate tracking, and other business-critical workflows
- Work with Product, Engineering, AppSec, Payments, and Fraud teams to prioritize findings and support remediation efforts
- Develop custom scripts and internal tools to improve testing capabilities where standard solutions are insufficient
- Contribute to threat modeling activities and support secure-by-design initiatives
- Review penetration testing plans, reports, and provide technical guidance to junior and middle security specialists
- Research emerging vulnerabilities, MITRE ATT&CK techniques, security advisories, and translate them into actionable improvements
- Support security assessments for new products, releases, and market launches, including effort estimation and pre-certification activities
- Act as a security advisor for technical and business stakeholders on offensive security matters
Requirements:
- 4+ years of hands-on experience in penetration testing or offensive security
- Proven practical experience in at least three of the following areas:
- Web applications / APIs
- Internal networks
- External infrastructure
- Cloud environments (AWS/GCP)
- Mobile applications (iOS/Android)
- OSCP or an equivalent offensive security certification
- Strong knowledge of SAST, SCA, DAST, AWS/GCP, MITRE ATT&CK, OWASP ASVS, OWASP WSTG, and PTES
- Good understanding of application architecture, including MVC and data flow principles
- Knowledge of supply chain attack techniques
- Experience writing scripts in Python and Bash
- Understanding of IAM models within at least one major cloud provider
- Hands-on experience testing Kubernetes-based environments, cloud-native applications, CI/CD pipelines (GitLab, GitHub Actions, Jenkins) and Infrastructure as Code solutions (Terraform, Helm, CloudFormation)
- Strong reporting, documentation, and communication skills
- Ability to balance security priorities with business and release deadlines
- Solid understanding of security frameworks and compliance standards, including PCI DSS, ISO 27001, NIST, and GDPR
- At least Upper-Intermediate level of English
Would be a plus:
- Advanced offensive security certifications such as OSWE, OSEP, OSED, CRTO, BSCP, ARTE, or GRTE
- Experience designing secure architectures for Kubernetes and AWS environments
- Previous background in iGaming, fintech, or payment products
- Public security research, CVEs, advisories, technical publications, or conference presentations
- Completion of HTB Pro Labs or strong CTF achievements
- Contributions to open-source offensive or defensive security projects
What's in it for you:
- Fully remote working format
- Competitive salary based on experience
- Paid annual leave and sick leave
- Opportunities for professional and career growth
- Supportive environment focused on continuous development and long-term growth
Задачи:
- Автоматизировать тестирование компонентов Arenadata Hyperwave (ADH) и Arenadata Hyperwave Cloud (ADHC): Spark, Impala, Trino, Kyuubi, Hive, HBase, Ozone, HDFS, YARN, Airflow, Flink;
- Тестировать развёртывание и эксплуатацию платформы на bare metal, VM и в Kubernetes;
- Разрабатывать и развивать тестовые фреймворки на Python для распределённых Big Data-систем;
- Писать интеграционные и e2e-тесты на реальных кластерах: функциональность, отказоустойчивость, производительность;
- Поддерживать и развивать CI/CD-пайплайны автотестов;
- Работать с разработчиками, архитекторами и QA над качеством релизов;
- Делать код-ревью тестового кода.
Требования:
- Опыт коммерческой разработки на Python от 4 лет;
- Умение применять SOLID, DRY, KISS при проектировании тестовых фреймворков;
- Знание паттернов проектирования (Factory, Strategy, Builder, Resource Object) для гибких и масштабируемых решений;
- Экспертное владение pytest: сложные фикстуры, параметризация, плагины (pytest-xdist и другие);
- Опыт использования Linux (Core Utils, Bash): файловые системы, права, процессы, сетевые утилиты;
- Опыт тестирования систем развёртывания и конфигурации распределённого ПО, плюсом будет Ansible, Terraform или Puppet;
- Сетевой бэкграунд: HTTP(S), TCP/IP, SSH, сертификаты;
- Опыт настройки и поддержки CI/CD-пайплайнов (Jenkins, GitLab CI, TeamCity, GitHub Actions);
- Опыт работы с Docker и Kubernetes на уровне эксплуатации и отладки.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer on the Duo Chat team, focused on Chat Engine, you'll build the core AI capabilities behind GitLab Duo Chat, the natural-language and agentic interface to the GitLab DevSecOps platform. Much of your work will involve building flow components and agentic flows in the Flow Registry, the Python framework built on LangGraph within our Duo Workflow Service that powers agentic chat, and integrating them with the GitLab Rails monolith.
You'll own complex backend features from start to finish across both services. You'll integrate large language models and orchestrate multi-agent flows so customers can work faster and more securely across the software development lifecycle. This work sits where GitLab's core platform meets its AI strategy, and reliability, performance, and answer quality directly shape the customer experience.
What you’ll do
Design and build flow components and agentic flows in the Flow Registry using Python and LangGraph within the Duo Workflow Service. These reusable building blocks power agentic Duo Chat and, increasingly, other AI features across GitLab.
Develop, ship, and maintain backend features for GitLab Duo Chat across the Python Duo Workflow Service and the GitLab Rails monolith in a secure, well-tested, and performant way.
Integrate new generative AI models, providers, tools, and multi-agent orchestration patterns into Duo Chat to expand its capabilities and improve answer quality.
Design, implement, and review GraphQL and Representational State Transfer (REST) application programming interfaces (APIs) and related monolith logic, including chat entry points, permissions, and foundational-flow registration. Keep contracts with frontend clients and host systems reliable and clear.
Improve debugging, observability, and test coverage using pytest, RSpec, and related frameworks; track and improve latency, error rates, and test coverage so AI-powered chat workflows stay reliable at scale.
Collaborate with Product, User Experience (UX), frontend, and AI specialists to refine requirements and deliver high-quality improvements through iteration.
Document standards, patterns, and learnings with other engineers, raising the bar for safe AI integration and evidence-driven engineering.
Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and strengthen resiliency.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Significant experience building and maintaining production Python backends, including APIs, data models, and asynchronous or long-running workloads.
Practical experience designing and shipping AI-powered, agentic backend features, including large language model integration, tool or function calling, and multi-agent orchestration. You use sound judgment about large language model limitations and safe use in production.
Working proficiency in Ruby on Rails, or a strong willingness to learn it. Duo Chat integrates deeply with the GitLab monolith for chat entry points, GraphQL, permissions, and flow registration, and most of GitLab's codebase is written in Ruby.
Proficiency designing or extending REST or GraphQL APIs with attention to scalability, maintainability, and backward compatibility.
Strong Structured Query Language (SQL) skills and familiarity with relational databases such as PostgreSQL, including efficient queries and data modeling.
Ability to find, diagnose, and prevent performance and reliability problems at scale.
Experience solving technical problems of high scope and complexity and advocating for quality, security, and performance improvements across your team.
Openness to learning and collaborating in an async-first, distributed team, applying transferable skills from related technologies or domains. Hands-on experience with agent frameworks such as LangGraph or LangChain is a strong plus.
About the team
We're part of GitLab's AI Engineering organization and own the AI-powered chat experience embedded across the GitLab platform. Chat Engine is the backend-focused team within the Duo Chat group.
We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools. Our focus is to expand generative and agentic AI capabilities, improve the performance and reliability of chat workflows, and strengthen the debugging and testing foundations that let us run AI features safely at scale.
For more on how we work, see the
team handbook
page.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Spain; Serbia; Poland; Ukraine; Portugal; North Macedonia; Bosnia and Herzegovina; Romania
Workplace: remote
About Provectus
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDE and an FDX,
Forward Deployed Executives (FDX)
own the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs.
Forward Deployed Engineers (FDE)
embed with a client, map the client workflow, identify the business problem underneath it, design and build a working AI solution, present to the client, and transfer the knowledge to the client's team. Owns technical direction of the whole solution.
Senior AI Engineer.
When an FDE comes back from the client with the business problem, you will help turn that into an agentic system that runs in production and will be responsible for evaluation, observability, and guardrails. You'll have real ownership of components and of the technical decisions inside them.
Requirements:
Mindset
Proactive and self-directed;
you push for clarity rather than waiting for a ticket
Excellent communication and problem-solving skills
Comfort with ambiguity and ownership.
B2+ English, comfortable collaborating across distributed, multicultural teams.
Technical depth
5+ years in software or ML engineering, with production systems you were accountable for
.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes.
Shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks.
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production.
Strong engineering fundamentals. Full-stack mindset, comfortable across AI, backend development, and cloud infrastructure. Python and/or TypeScript proficiency; depth matters more than stack.
Dropped into an unfamiliar codebase, you're productive.
Hands-on AWS in production: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus.
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release.
Model and agent monitoring, drift detection.
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs.
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus.
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus.
Responsibilities:
Work in a pair with an FDE and an FDX.
Build and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions).
Build and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Integrate AI components into backend services and RESTful APIs
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD. Implement LLMOps and AgentOps practices: agent tracing, prompt and version management, cost and latency monitoring, regression testing, drift detection
Start from the blueprint, contribute to enablement and handover: clear documentation, runbooks, and pairing with the client engineers who will inherit the system. Feed reusable components and lessons back into the Provectus Blueprints
Participate in technical discussions and architectural decisions
Conduct model evaluation, improve failure modes you find, optimize model performance, efficiency, and reliability
Mentor junior and mid-level AI engineers, conduct code reviews and share knowledge across the team through documentation, presentations, and workshops.
Nice to Have:
Experience in one of the industries: financial services, insurance, healthcare.
Consulting, professional services, or other embedded customer-facing delivery.
AWS and Claude Code Certifications
A2A: you can explain agent-to-agent interoperability
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Practical experience with one or more use cases from the following: NLP, LLMs, and Recommendation engines.
Experience in an additional language (Go, TypeScript, or Rust).
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside FDE and FDX
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engine
Задачи:
— Проектировать отказоустойчивые технические решения
— Разрабатывать высоконагруженные микросервисы по задачам платформы backend
— Отвечать за код до момента релиза и после: делать код-ревью, писать автотесты, релизить, настраивать мониторинги
— Развивать направление на Golang, при желании перехода в будущем, делиться знаниями и практиками между разработчиками других микросервисов
Требования:
— Качественный опыт написания кода на python от 3 лет
— Опыт написания кода на golang и желание развиваться в нем
— Умение и практика написания тестов
— Свободное владение linux (bash, sed, grep и другие утилиты)
— Опыт работы с СУБД: postgresql, MongoDB, ElasticSearch, Redis
— Опыт работы с CI/CD: gitlab, docker, kubernetes
— Знание классических алгоритмов и структур данных
Условия:
— Официальное трудоустройство и конкурентная заработная плата
— Уютный и современный офис в шаговой доступности от станций метро Дмитровская, Савёловская, рядом с Флаконом и Хлебозаводом
— Гибридный формат работы (или возможность переехать в Москву из регионов России)
— Предоставление современной рабочей техники, дополнительного монитора и многое другое для комфортной работы
— Гибкое начало рабочего дня по согласованию с руководителем
— Забота о здоровье: консультации психолога, юриста, финансового консультанта и специалиста по ЗОЖ, после испытательного срока - ДМС (со стоматологией) и страховка для выезда за рубеж
— Поддержка в обмене знаниями и идеями: поощрение выступлений на митапах и помощь с подготовкой докладов
— Бесплатная подписка на сервис корпоративных скидок и предложений BestBenefits, доступ к онлайн-библиотеке издательства «МИФ»
Location: Limassol, Cyprus
FP Markets Group of Companies
is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a
Full-time Senior AQA Engineer (Fullstack) in the Cyprus office - a certified Great Place to Work®.
We are developing a social trading platform and are looking for a strong automation engineer who will build end-to-end test coverage across all product layers, with a primary focus on native mobile applications (iOS / Android) and web. This is a role with real autonomy — you will not be "just another QA in the team," but the person who defines quality standards and gradually builds a process where code physically cannot be pushed to production without passing tests.
Currently, there are no automated tests for the mobile applications at all — you will be responsible for building automation from scratch and establishing the surrounding processes.
Reporting to:
QA Lead
Responsibilities:
Design and develop a mobile automation framework from scratch for native iOS and Android applications
Develop and maintain the backend automation framework (API testing)
Cover critical social trading user scenarios: trade copying, deposits/withdrawals, trading account operations
Extend test coverage at the web and API levels
Integrate tests into CI/CD: execution on every commit, pipelines, reporting
Establish pre-commit quality gates using Git hooks (husky / pre-commit) — mandatory test execution before code reaches the repository
Execute tests on real devices, emulators/simulators, and cloud device farms
Drive automation culture: introduce stabilization/automation iterations to prevent coverage degradation over time
Candidate profile:
Mobile
Experience building mobile automation frameworks from scratch for iOS and Android
Native drivers: XCUITest (iOS) and Espresso / UiAutomator2 (Android)
Appium 2.x/3.x as a cross-platform tool for native / hybrid / mobile web
Strong hands-on experience with Android Studio (ADB, emulators) and Xcode / Simulator
Experience running tests on real devices and cloud farms (BrowserStack)
Understanding of mobile app architecture, locator strategies, gestures, and testing under different network conditions
Understanding that mobile tests are more logically maintained within the application repository rather than as a separate project in another language
Languages and Frameworks
Strong Java skills (modern versions); solid understanding of OOP
Kotlin and Swift knowledge is a plus
Test runners and assertions: JUnit 5, test data generation with Instancio / JavaFaker
Web / API
UI automation with Playwright (Java), Page Object Model, stable locators
API automation: REST Assured, REST API and authorization handling
Understanding of flaky tests and retry strategies
Data Handling
Databases: MariaDB / MySQL, state validation via SQL / JDBC
Test data setup and cleanup
CI/CD and Processes
Build management with Gradle, custom tasks for different test suites
CI/CD: GitLab CI / Jenkins, integrating automated tests into pipelines
Git hooks / husky / pre-commit as a quality gate
Reporting: Allure
Test management: Jira
Nice to Have
Experience in fintech / trading / payment products
Experience using AI tools in testing (Copilot, AI assistants for test generation/analysis)
Experience with Testcontainers
Familiarity with App Store / Google Play guidelines
Our offer:
A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
Free access to multiple sports and wellness facilities across the country
Free company-provided parking
Medical insurance and pension fund after probation period
A gift and a day off on your Birthday
Visa and work permit support if required
Journey to FP Markets:
Interview with HR (30 - 45 min)
Technical interview with your future manager (1 - 1.5h)
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Poland; Slovakia; Slovenia; Georgia; Armenia; Serbia
We are looking for a Go Developer to join a team working on regulatory, fiscal, and compliance projects.
The role requires a self-sufficient engineer who can understand business requirements, collaborate with analysts and teammates, and deliver stable, production-ready solutions.
The customer is a global mobility and urban services platform operating across multiple countries and regions. The platform provides transportation, delivery, and other urban services for a global user base.
Responsibilities
Review business requirements and validate technical solutions.
Contribute to implementation planning.
Develop integration services with external providers and public systems.
Implement fiscalization and electronic invoicing functionality.
Deliver production-ready solutions.
Maintain service stability through monitoring, logging, and incident response.
Collaborate on regulatory services.
Independently deliver integration tasks after onboarding.
Requirements
Requirements
Strong commercial experience with Go, including:
Memory management
Garbage collection
Concurrency
Experience building REST APIs.
Experience with Kafka for asynchronous messaging.
Strong knowledge of MySQL (or another relational database), including:
Transactions
Indexes
Locking mechanisms
Experience implementing Redis caching strategies.
Experience with Docker and Kubernetes, including Helm.
Hands-on experience with CI/CD pipelines (GitLab CI or GitHub Actions).
Technology Stack
Go
REST API
Kafka
MySQL
Redis
Docker
Kubernetes (Helm)
CI/CD
УдалённоseniorPoland; Slovakia; Slovenia; Georgia; Armenia; Serbia
Location: Montreal
Workplace: remote
ABOUT YOU
We are looking for a Site Reliability Engineer (Monetization) who is pragmatic, product-minded, and equally comfortable writing code and running production systems to join our Infrastructure department's SRE team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the application-level infrastructure and reliability of a high-traffic commerce domain end to end - from deploy pipelines and Kubernetes manifests to SLOs, capacity planning, and production readiness.
Strong Kubernetes, observability, and software engineering skills are essential, along with experience in operating production services in a cloud environment (GCP/GKE or comparable) and partnering closely with product development teams. The ability to hold a dual perspective - understanding both how developers ship features and what infrastructure needs to stay reliable - and to bring the reliability lens into design decisions early will be key to your success in this role.
This is a hybrid embedded role: you remain part of the SRE organization (practices, standards, duty rotation) while being functionally embedded into the Monetization product domain. You'll build long-term working relationships with the domain's engineering teams, own a meaningful share of their application infrastructure execution, and co-author the reliability practices used company-wide.
If you're passionate about making complex distributed systems boringly reliable and love building the commerce and monetization backbone that lets game developers around the world get paid, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Own the application-level infrastructure of the Monetization domain: Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service-level networking and integrations
Own the domain's observability: design and implement SLOs/SLIs, monitors, alerts, and dashboards for critical services on Datadog and OpenTelemetry-based tooling
Help to set up and evolve CI/CD pipelines for domain services (GitLab CI, GitHub Actions), including deploy and rollback automation
Perform capacity planning and performance tuning ahead of expected load - product launches, sales events, and regional rollouts - including load testing and performance regression investigation
Run Production Readiness Reviews for new services and major changes; define and enforce what "production-ready" means for the domain
Support domain incident response: assist with deep investigation of complex incidents, contribute to post-mortems, drive follow-up reliability improvements, and maintain runbooks
Build domain-specific automation that reduces operational toil: runbook automation, deploy helpers, recurring operational scripts
Maintain and drive a forward-looking reliability roadmap for the domain together with product engineering leads
Participate in product team planning, refinements, and architecture reviews, bringing the reliability perspective before design decisions become expensive to change
Co-author company-wide SLO/SLI, capacity, and operational standards together with the broader SRE team; contribute improvements directly to shared SRE-operated subsystems
Participate in the SRE duty rotation, supporting developers across the company
Qualifications & Skills
3+ years of proven SRE, DevOps, or platform engineering experience: on-call or incident response duty, SLO/monitoring ownership, deploy pipeline and infrastructure work for production services
Software development background: you have built and shipped backend services, not only operated them - comfortable reading application code during an investigation and writing production-quality automation in at least one language (e.g., Go, PHP)
Hands-on Kubernetes experience: Helm, manifests, deploy strategies, debugging application-level performance and networking issues (GKE or another managed Kubernetes)
Solid observability practice: building monitors, dashboards, and SLOs/SLIs on a modern platform (Datadog preferred; Prometheus/Grafana experience also relevant), familiarity with OpenTelemetry
Infrastructure as Code exposure (Terraform/Terragrunt) for collaboration with platform teams
GCP experience (IAM, networking, managed services)
Experience building and maintaining CI/CD pipelines (GitLab CI and/or GitHub Actions)
Programming/scripting proficiency sufficient to build automation and tooling (e.g., Python, Go, or Bash)
Practical experience with incident response, post-mortems, and driving reliability improvements from incidents
Strong collaboration and communication skills — this role works embedded with product development teams daily
Experience in payments, fintech, e-commerce, or gaming — high-traffic transactional systems
Nice to Have:
Kubernetes certifications
Google Cloud Platform certifications
HashiCorp certifications
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
For the Site Reliability Engineer (Monetization) position, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Handling infrastructure that processes sensitive financial transactions
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Salary varies depending on experience level and location.
Location: Bulgaria; Croatia; Cyprus; Estonia; Finland; Greece; Hungary; Ireland; Latvia; Lithuania; Malta; Moldova; Montenegro; North Macedonia; Poland; Romania; Slovakia; Slovenia; Sweden; Ukraine
Why the Kubernetes Automation Domain?
Kubernetes Automation is Cast AI's core: a family of product teams that turns optimization into real infrastructure. Together, they own the full loop — deciding which nodes to run and where, provisioning them across EKS, GKE, AKS, and our own Cast AI Anywhere, optimizing the workloads on top, and reshaping it all continuously as conditions change. No manual tuning: automation makes the call and makes it happen.
The scale is the point. When demand spikes, the platform brings up 15,000 nodes in a single cluster and gets every pod scheduled in under 45 minutes — and tears a cluster of that size back down in under 15 minutes — across multiple clouds at once, mixing instance types and spot capacity in a single operation. Across a fleet of thousands of customer clusters, our teams make the same high-stakes Kubernetes decisions — add this node, drain that one, move that workload, is this change safe — thousands of times a day, and each one has to land cleanly.
The problems sit at the intersection of Kubernetes internals and cloud-provider behavior, and much of the territory is undocumented. One team might be writing scaling algorithms, another reverse-engineering managed control planes, another migrating running containers between nodes without disruption. The common thread: deep Kubernetes knowledge, strong infrastructure fundamentals, and the judgment to own high-stakes automation in production. If you have that, you can lead any of these teams — you'll be matched with the team that best fits your strengths and interests during the hiring process.
Role overview
We are looking for a hands-on Engineering Manager to join one of our Kubernetes Automation teams. It is a hybrid role: you will manage a team and spend at least half your time in the product code.
Responsibilities as an Engineering Manager
You own product development execution.
Lead, mentor, and grow a team of talented software engineers
Collaborate closely with the Product Owner and stakeholders to align on requirements and roadmaps
Ensure quality, scalability, and resilience in all deliverables
Foster a culture of continuous improvement, innovation, and technical excellence
Be the role model and champion of Cast AI core values
Responsibilities as a Software Engineer
You will work in a highly skilled team across the full development lifecycle.
Take on scaling challenges at fleet level
Participate in feature brainstorming, requirement gathering, and solving customer needs
Design and architect software for scalability, maintainability, and performance
Write clean, maintainable, documented code using best practices
Ensure reliability through test coverage and local testing
Contribute to CI/CD pipelines and the monitoring and alerting stack
Respond to incidents to resolve customer issues or service disruptions
Support the team's code (on-call week every few months)
Requirements
Proven experience managing and leading a technical team
Strong software engineering skills
Strong verbal and written communication skills
In-depth knowledge of Kubernetes and experience managing multi-cloud environments (AWS, GCP, Azure)
Knowledge of cloud-native infrastructure, APIs, and cloud-provider-specific implementation differences
Hands-on experience with IaC tools such as Terraform
Proficient in designing and managing CI/CD pipelines (GitLab CI, ArgoCD) with a GitOps approach
Strong analytical, problem-solving, and troubleshooting skills
What's in it for you?
Competitive salary (up to €10,000 gross, depending on the level of experience)
Enjoy a flexible, remote-first global environment.
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
Equity options.
Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
Spend 10% of your work time on personal projects or self-improvement.
Learning budget for professional and personal development – including access to international conferences and courses that elevate your skills.
Annual hackathon to spark new ideas and strengthen team bonds.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
Why Cast AI?
Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don't. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.
Global team, diverse perspectives We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.
Unicorn momentum In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.
Join us as we build the future of autonomous infrastructure.
This is a location-specific opportunity, we hire from: Bulgaria, Croatia, Cyprus; Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Moldova, Montenegro, North Macedonia, Poland, Romania, Slovakia, Slovenia, Sweden and Ukraine.
Hiring process
Screening call with Recruiter
Hiring Manager interview
Technical interview (system design)
Live coding
Culture Check interview with an executive
*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit.
Location: Worldwide
IMPORTANT NOTE:
If you have already passed the 20four7VA Recruitment Process after the Final Interview, or you have been hired by a 20four7VA Client before, make sure that you are applying via the
20four7VA Team Portal
, for faster processing of your application. You will be logging in using your 20four7VA email address. If you have just logged in to the Team Portal, please continue reviewing the Job Description below. If you have just logged in to the Team Portal, please continue reviewing the Job Description below.
You don't need to type all the information in the application form,
upload your resume first
and see the magic!
If you are interested in the job, click APPLY TO POSITION.
********************************************************************
Job Description:
Java Developer
Client:
20four7VA
Experience:
Minimum 2.5 years of relevant experience
Client Time Zone:
EST
Hours/Week:
20 hrs to start with
Shift Time Zone:
EST morning preferred, Flexible shift during weekends
Candidates applying for the Java Developer post should have the following at least in their resumes (and other skills are secondary):
Strong knowledge of Core Java:
Proficient in Java SE with a solid understanding of object-oriented programming principles.
Experience with Java 8+ features, such as lambdas and streams.
JSP, Servlets ( MUST ):
Skilled in JavaServer Pages (JSP) and Servlets for web application development.
Understanding of the MVC (Model-View-Controller) design pattern.
At least one framework idea:
Experience with popular Java frameworks such as Spring, Spring Boot, Hibernate, or Struts.
Understanding of dependency injection and aspect-oriented programming in Spring.
JavaScript (JS):
Basic to intermediate knowledge of JavaScript for enhancing web applications.
Familiarity with modern JS frameworks/libraries like React, Angular, or Vue.js is a plus.
CSS Basics:
Basic understanding of Cascading Style Sheets (CSS) for web design and styling.
Ability to work with CSS preprocessors like SASS or LESS is a plus.
Worked on Desktop Apps & Web-based projects (MUST):
Hands-on experience in developing and deploying desktop & web-based applications for Windows, MAC & Linux.
Knowledge of RESTful web services and APIs.
Worked on any of the following IDEs:
Proficiency in using integrated development environments such as NetBeans, Eclipse, or IntelliJ IDEA (preferred).
Familiarity with IDE plugins and tools for enhanced productivity.
Additional Skills (preferred but not mandatory):
Database Management:
Experience with SQL databases like MySQL, PostgreSQL, or Oracle.
Knowledge of ORM tools like Hibernate.
Version Control:
Proficiency in version control systems like Git and platforms like GitHub or Bitbucket.
DevOps:
Familiarity with continuous integration/continuous deployment (CI/CD) pipelines using Jenkins, CircleCI, or GitLab CI.
Experience with containerization tools like Docker and orchestration platforms like Kubernetes.
Understanding of cloud services like AWS, Google Cloud Platform (GCP), or Microsoft Azure.
Testing:
Experience with unit testing frameworks such as JUnit or TestNG.
Knowledge of test automation tools like Selenium is a plus.
Employee Onus:
Must follow instructions of Senior Team
Team Player
Knowledge in Core Java ( OOP )
Work with honesty & integrity
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
Competitive rates
Weekly payments
Annual rate increase (based on performance)
Paid time off
Paid holidays
Various open roles are available
Free training and upskilling
Constant support and guidance from managers and mentors
Clear schedules and guidelines
A vibrant community always ready to support you
And more!
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director, Support Engineering for our Bengaluru Center of Support, you'll build and manage GitLab's India-based regional support hub as a strategic peer to our Americas and Europe, Middle East, and Africa hubs. Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones. This remote-friendly role is based in Bengaluru, India.
What you’ll do
Design and build the Bengaluru hub's organizational structure, including specialist and management roles, customer and product segmentation, and shift coverage models.
Establish the management infrastructure, operating rhythms, escalation frameworks, and quality standards needed to support sustainable headcount growth.
Manage hiring and retention in partnership with Talent Acquisition, including role profiles, interview panels, offer selections, career paths, internal mobility, recognition, and team culture.
Develop managers and support engineers, set clear performance expectations, provide transparent feedback, and create pathways into global Support Engineering management roles.
Own performance against service-level targets, customer satisfaction, ticket quality, resolution metrics, and transparent reporting against global key performance indicators.
Implement local escalation workflows, Request for Help integration, and shift handoff protocols across the Asia-Pacific, Europe, Middle East, and Africa, and Americas support hubs.
Guide
the hub's use of GitLab's artificial intelligence toolchain and partner with Support Operations and Strategy on tooling, analytics, and process automation.
Work with regional Support Engineering managers, Product, Engineering, and the Vice President of Support Engineering on global strategy, customer insights, operating plans, headcount models, and the Support Engineering roadmap.
What you’ll bring
Experience managing technical support engineering or a closely related customer-facing technical function, including through a manager-of-managers structure.
A record of building or significantly scaling a support organization, including organizational design, hiring infrastructure, onboarding, and team culture.
Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones.
Deep knowledge of supporting enterprise software as a service, including managing service-level obligations, tiered support models, escalation frameworks, and operational metrics.
Experience working in a distributed environment that combines asynchronous and synchronous collaboration, with clear written and verbal communication.
Familiarity with AI-assisted support tooling and experience introducing new tools or automation at scale.
Demonstrated ability to retain and develop technical team members in a dynamic hiring market.
Knowledge of DevSecOps platforms, continuous integration and continuous delivery tooling, Kubernetes, or cloud-native infrastructure, along with experience using support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools. Experience with GitLab as a user, administrator, or customer is helpful.
About the team
The GitLab Support Engineering team is distributed across the Americas, Europe, Middle East, and Africa, and Asia-Pacific. Support engineers and managers work on tickets and help GitLab's customers. We also examine code and logs to find root causes. We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits. Support is where customers meet GitLab, and we take that seriously.
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. The Fortune 100 claim is based on GitLab data and refers to the top 20% of companies ranked in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited aren't affiliated with and don't endorse GitLab products or services.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Summary:
Lead the Switchboard team, which owns the Tenant management product for Dedicated environments. This team is diverse in skills (Frontend, Backend and Reliability engineers) and owns the product end to end. The product enables self-service and workflow automations for customers and internal operators of our large scale Dedicated tenant fleet.
Key Responsibilities:
Lead the fullstack Switchboard team responsible for GitLab Dedicated’s customer-facing control panel, and set clear direction for how the team delivers and evolves that product. There is a strong coordination with the assigned Product Manager.
Hire and develop a high-performing team where team members can thrive and produce results with quality and speed.
Partner with Technical Team Leads to provide direction and act as final decision-maker and unblocker of the team to move forward fast.
Partner closely with Product and Design on the customer-facing control panel, including wireframes and UI direction for external users.
Own planning with the Product Manager, including priorities, dependencies, and the quarterly delivery epic.
Ensure fast, high quality and cross-functional execution across frontend, backend, UX, product, and technical writing.
Drive improvements in quality, security, and performance.
Support the team’s mission of enabling GitLab Dedicated customers to manage their tenant environments while reducing manual operations on the large scale Dedicated fleet.
Take part in on-call or operational support where your team’s ownership model requires it.
We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams.
What you'll bring:
Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy
Experience with fleet management products, including Terraform, Kubernetes, AWS and automated provisioning at scale (20+ clusters)
Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there
Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps
A history of building and managing high-performing, accountable team cultures, including managing out when necessary
Comfort driving complex projects to completion without relying on a dedicated TPM
Experience leading distributed and remote teams effectively
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Serbia
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УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, KSA; Remote, UAE
УдалённоseniorRemote, United Kingdom
УдалённоseniorRemote; Serbia; Poland
УдалённоseniorRemote, United Kingdom; We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools
УдалённоseniorSpain; Serbia; Poland; Ukraine; Portugal; North Macedonia; Bosnia and Herzegovina; Romania
Bangalore, India; Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones; Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones; We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits
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