Location: Limassol; Athens; Nicosia; Fully Remote - in other eligible locations; Thessaloniki
Workplace: hybrid
The Role:
We are looking for high-calibre and experienced IT professionals to join our Technical Project Management team. As a Technical Project Manager, you will be a critical part of the Technical Project Management team.
The role involves close coordination with multiple tech teams, business, and key stakeholders, to deliver the change. Ideally you will have experience of successfully delivering technical and/or IT infrastructure projects within agreed time and scope. You will be a self starter and respond well in high pressure environments whilst remaining focussed on project delivery.
This is an exciting time for new joiners, with many opportunities to make their mark on the business and accelerate their personal and professional growth.
The main responsibilities of the position include:
Deliver multiple technical and/or IT infrastructure projects of varying complexity and size
Manage all technical stakeholders and maintain strong professional relationships
Understand the technology landscape
Work with Technology, Business and Operations stakeholders to define project scope, roadmap and milestones aligned to delivery strategy
Actively manage technical risks and technical opportunities
Organise, run, and facilitate ceremonies with technical teams
Conceptualise key technical principles, aims and objectives to map the impact on current systems, processes, applications, and tools
Organise technical meetings, peer reviews with the project team and other technical stakeholders and experts to perform the solution technical validation
Ensure that technical project reporting is up to date and well communicated to stakeholders
Produce well defined technical delivery plans that outline key project activities, their sequence and delivery timelines
Ensure collaboration across operations and technology groups to agree on optimum technical solutions aligned to the technical strategy
Apply knowledge of project delivery methodologies to engineer bespoke approaches for the teams you work with
Engage with engineering teams to plan the release scope in the context of the release plan
Collaborate with other Project Managers to ensure the outstanding implementation of Project Management (PM) processes and the delivery of Technical and/or IT infrastructure Projects in time and scope
Main requirements:
BSc/MSc in computer science, engineering, or in a related field
Minimum 1 year experience in a similar position
Working knowledge with Agile / Scrum / Waterfall methodologies and Project Management Tools/Reporting Practices (Jira, MS Project)
Wider focus on identifying process deficiencies, suggesting and bringing about improvements based on own knowledge and experience
Strong written and verbal communication skills to coordinate with team members, stakeholders, and management and ability to clearly explain technical issues
Strong organisational, critical thinking, and analytical/problem-solving skills
Result driven, with ability to prioritise work effectively and overcome any issues that may
occur during project life cycle
Team player with excellent interpersonal skills, ability to obtain stakeholders’ buy-in and cooperation across
Strong leadership skills, self-motivated
The following will be considered an advantage:
PMP/Prince II or/and Agile/Scrum certifications
Experience and knowledge of engineering, programming, or technical professional experience
Experience and knowledge of different infrastructure tools, platforms and technical process models and documentation
Understanding of cloud infrastructure concepts, devops and system engineer practices
Knowledge of databases concepts
Experience in financial industry
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
ГибридLimassol; Athens; Nicosia; Fully Remote - in other eligible locations; Thessaloniki
Location: Mexico City, Mexico
Uptalent.io is seeking experienced Building Envelope/ Curtain Wall Specialists to join our dynamic team. As a global platform that connects top-tier talent from Latin America to the most exciting companies in the world, Uptalent.io is committed to delivering excellence across various industries.
In this role, you will be responsible for overseeing the design, engineering, and installation of building envelope systems and curtain walls. You will collaborate with cross-functional teams to ensure that projects are completed on time, within budget, and meet all quality standards. As a Building Envelope/ Curtain Wall Specialist, you will have the opportunity to work on diverse projects, ranging from office buildings and healthcare facilities to educational institutions and residential complexes.
Responsibilities
Manage the design and engineering of building envelope systems and curtain walls, ensuring compliance with industry standards and regulations.
Collaborate with architects, engineers, and other stakeholders to develop innovative and efficient solutions for building envelope construction.
Review and evaluate contractor proposals and bids, making recommendations based on technical specifications and project requirements.
Monitor project progress and coordinate with project managers to address any challenges or delays.
Stay up-to-date with industry trends and advancements in building envelope technology, incorporating new methodologies and best practices into project designs.
Requirements
Bachelor's degree in Mechanical or Industrial Engineering or a related field.
Minimum of 3 years of experience in building envelope design and engineering, with a focus on curtain walls.
Proficiency in design software such as AutoCAD, Revit, Solidworks and similar.
Expert in Shop Drawing development and Fabrication Drawing Development.
Strong knowledge of building codes, regulations, and standards related to building envelope systems and curtain walls.
Excellent problem-solving and analytical skills, with the ability to troubleshoot issues and develop effective solutions.
Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Proven track record of successfully managing multiple projects simultaneously and delivering results on time and within budget.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Bogotá, Colombia
Uptalent.io is seeking experienced Building Envelope/ Curtain Wall Specialists to join our dynamic team. As a global platform that connects top-tier talent from Latin America to the most exciting companies in the world, Uptalent.io is committed to delivering excellence across various industries.
In this role, you will be responsible for overseeing the design, engineering, and installation of building envelope systems and curtain walls. You will collaborate with cross-functional teams to ensure that projects are completed on time, within budget, and meet all quality standards. As a Building Envelope/ Curtain Wall Specialist, you will have the opportunity to work on diverse projects, ranging from office buildings and healthcare facilities to educational institutions and residential complexes.
Responsibilities
Manage the design and engineering of building envelope systems and curtain walls, ensuring compliance with industry standards and regulations.
Collaborate with architects, engineers, and other stakeholders to develop innovative and efficient solutions for building envelope construction.
Review and evaluate contractor proposals and bids, making recommendations based on technical specifications and project requirements.
Monitor project progress and coordinate with project managers to address any challenges or delays.
Stay up-to-date with industry trends and advancements in building envelope technology, incorporating new methodologies and best practices into project designs.
Requirements
Bachelor's degree in Mechanical or Industrial Engineering or a related field.
Minimum of 3 years of experience in building envelope design and engineering, with a focus on curtain walls.
Proficiency in design software such as AutoCAD, Revit, Solidworks and similar.
Expert in Shop Drawing development and Fabrication Drawing Development.
Strong knowledge of building codes, regulations, and standards related to building envelope systems and curtain walls.
Excellent problem-solving and analytical skills, with the ability to troubleshoot issues and develop effective solutions.
Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Proven track record of successfully managing multiple projects simultaneously and delivering results on time and within budget.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Erbil, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
We are looking for a reliable
Finance Support Officer
to support in implementing the needed control over our commercial & Operation activities' and how it will affect our financials . In this role, you will give all the needed support to the commercial & operation team.
Responsibilities:
Handle calls, emails and WhatsApp chat related to the stores.
Provide support services for the commercial team.
Compile financial data from internal portals i.e. statement of accounts, credit note, debit note.
Front-line Support for Accounts, fixing/resolving/responding to Cases as knowledge & experience allows
Raising cases to Account Managers and Finance department
Maintenance of Account reports & company dashboards
Extracting data from internal tools and systems in order to convert them into structured reports
Making sure all activities are being properly documented
Provide assistance for merchants account statuses and other relevant problems
Qualifications:
Bachelor's or master's degree in management, accounting or relevant field
Basic knowledge in finance
Excellent knowledge in MS Office
Excellent communication and interpersonal skills
Detail-oriented
Problem solving skills and analytical skills
Solid experience with CRM software and MS Office (particularly MS Excel)
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to details
Excellent listening, negotiation and presentation skills
Strong verbal and written communication skills
Extensive, accurate product knowledge
Fluent in English , Arabic and Kurdish
Location: Mexico City, Mexico
Uptalent.io is seeking a Remote Industrial Designer to work for a New York based company specializing in precision architectural metal fabrication ranging from highly detailed design development to precision fiber laser cutting and custom finishes. As a global platform that provides top tier talent from Latam to the most exciting companies in the world, Uptalent.io is dedicated to finding highly skilled professionals who can make a significant impact in their respective fields.
As an Industrial Designer in the Architecture and Design industry, you will play a crucial role in developing precision architectural metal fabrication products. Your creativity and technical proficiency will be instrumental in creating aesthetically pleasing and functional designs that meet the highest standards of quality.
Responsibilities
Design and develop precision architectural metal fabrication products
Collaborate with cross-functional teams to ensure projects are delivered on time and within budget
Conduct research on materials and manufacturing processes
Create 2D drawings and 3D models using CAD software, mainly Solidworks.
Coordinate with suppliers and manufacturers to ensure design specifications are met
Participate in design reviews and make necessary adjustments
Stay updated on industry trends and advancements in architectural metal fabrication
Requirements
Bachelor's degree in Industrial Design, Mechanical Engineering, or a related field
Minimum of 3 years of experience in industrial design with a focus on precision architectural metal fabrication
Proficiency in CAD software, such as AutoCAD or SolidWorks
Strong understanding of materials and manufacturing processes related to architectural metal fabrication.
Experience in custom manufacture primarily in metal: interior and exterior doors, skylight enclosures, cladding, mirrors with metal accents, stairs, trim, etc.
Advanced knowledge of available hardware, screws, available material profiles, and fabrication methods.
Proficient in the development of fabrication drawings and shop drawings.
Understanding of engineering and rule-of-thumb conventions.
Excellent problem-solving abilities with keen attention to detail
Fluent in English language and ability to effectively communicate and collaborate with cross-functional teams
A portfolio showcasing your previous work in precision architectural metal fabrication
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Bogotá, Colombia
Uptalent.io is seeking a Remote Industrial Designer to work for a New York based company specializing in precision architectural metal fabrication ranging from highly detailed design development to precision fiber laser cutting and custom finishes. As a global platform that provides top tier talent from Latam to the most exciting companies in the world, Uptalent.io is dedicated to finding highly skilled professionals who can make a significant impact in their respective fields.
As an Industrial Designer in the Architecture and Design industry, you will play a crucial role in developing precision architectural metal fabrication products. Your creativity and technical proficiency will be instrumental in creating aesthetically pleasing and functional designs that meet the highest standards of quality.
Responsibilities
Design and develop precision architectural metal fabrication products
Collaborate with cross-functional teams to ensure projects are delivered on time and within budget
Conduct research on materials and manufacturing processes
Create 2D drawings and 3D models using CAD software, mainly Solidworks.
Coordinate with suppliers and manufacturers to ensure design specifications are met
Participate in design reviews and make necessary adjustments
Stay updated on industry trends and advancements in architectural metal fabrication
Requirements
Bachelor's degree in Industrial Design, Mechanical Engineering, or a related field
Minimum of 3 years of experience in industrial design with a focus on precision architectural metal fabrication
Proficiency in CAD software, such as AutoCAD or SolidWorks
Strong understanding of materials and manufacturing processes related to architectural metal fabrication.
Experience in custom manufacture primarily in metal: interior and exterior doors, skylight enclosures, cladding, mirrors with metal accents, stairs, trim, etc.
Advanced knowledge of available hardware, screws, available material profiles, and fabrication methods.
Proficient in the development of fabrication drawings and shop drawings.
Understanding of engineering and rule-of-thumb conventions.
Excellent problem-solving abilities with keen attention to detail
Fluent in English language and ability to effectively communicate and collaborate with cross-functional teams
A portfolio showcasing your previous work in precision architectural metal fabrication
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Buenos Aires, Argentina
Uptalent.io is seeking a Remote Industrial Designer to work for a New York based company specializing in precision architectural metal fabrication ranging from highly detailed design development to precision fiber laser cutting and custom finishes. As a global platform that provides top tier talent from Latam to the most exciting companies in the world, Uptalent.io is dedicated to finding highly skilled professionals who can make a significant impact in their respective fields.
As an Industrial Designer in the Architecture and Design industry, you will play a crucial role in developing precision architectural metal fabrication products. Your creativity and technical proficiency will be instrumental in creating aesthetically pleasing and functional designs that meet the highest standards of quality.
Responsibilities
Design and develop precision architectural metal fabrication products
Collaborate with cross-functional teams to ensure projects are delivered on time and within budget
Conduct research on materials and manufacturing processes
Create 2D drawings and 3D models using CAD software, mainly Solidworks.
Coordinate with suppliers and manufacturers to ensure design specifications are met
Participate in design reviews and make necessary adjustments
Stay updated on industry trends and advancements in architectural metal fabrication
Requirements
Bachelor's degree in Industrial Design, Mechanical Engineering, or a related field
Minimum of 3 years of experience in industrial design with a focus on precision architectural metal fabrication
Proficiency in CAD software, such as AutoCAD or SolidWorks
Strong understanding of materials and manufacturing processes related to architectural metal fabrication.
Experience in custom manufacture primarily in metal: interior and exterior doors, skylight enclosures, cladding, mirrors with metal accents, stairs, trim, etc.
Advanced knowledge of available hardware, screws, available material profiles, and fabrication methods.
Proficient in the development of fabrication drawings and shop drawings.
Understanding of engineering and rule-of-thumb conventions.
Excellent problem-solving abilities with keen attention to detail
Fluent in English language and ability to effectively communicate and collaborate with cross-functional teams
A portfolio showcasing your previous work in precision architectural metal fabrication
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Office Based - Taipei, Taiwan
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Project Manager - Ubuntu Embedded Systems at Canonical
As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.
You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams.
Location: This role will be office based in Taipei, Taiwan
The role entails
Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met
Successfully delivering engineering professional services for assigned projects
Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers
Assisting in the development of project statements of work
Drafting and maintaining project-specific schedules/project plans
Obtaining client agreement to the project schedule and agreed-upon work items
Ensuring projects are delivered within the time/resources/scope expectations
Managing project risk mitigation and plans
Driving technical issues to reach desired delivery outcomes
Maintaining daily and weekly communication with the client and all internal stakeholders
Managing delivery schedule of critical third-party deliverables for the project
Keeping management informed of the status of assigned projects
Identify custom engineering requests that are not part of an existing business contract
Advocating for the appropriate technologies from Canonical's product portfolio to customers
Supporting different time zones and work non-traditional hours as required to support the assigned projects
What we are looking for in you
Solid project management experience in delivering engineering services to customers managing software development teams and field engineers
Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas
Educational degree preferably in Science, Technology, Engineering, or Math
Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture
Excellent communications skills, both verbal and written, in English
Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments
PMP/PMI or PRINCE2 Practitioner Certification preferred
Ability to work non-standard work hours in support of a worldwide sales and project team
Willingness to travel up to 4 times a year for internal events
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Working at Canonical is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Medellín, Colombia
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Buenos Aires, Argentina
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Mexico City, Mexico
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with Australian firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with Australian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
The role of a Silicon Alliances Ecosystem Development Manager at Canonical
Ubuntu is the fastest growing enterprise Linux, the leading platform for public cloud computing, and the engineer's favorite way to drive the future.
Our goal is to help the enterprise embrace open source from end to end, across every class of compute and every class of application, starting with the linux kernel itself, to infrastructure solutions like OpenStack and Kubernetes, all the way up to data, security, analytics and serverless capabilities.
The Silicon Alliances Team works with the leading semiconductor companies to combine open source adoption with innovative optimizations to get the most from each new chip. With our semiconductor partners, we develop joint product roadmaps, drive delivery, formulate go-to-market plans and conceptualize new business models, enabling differentiated hardware and robust product life-cycle support while still anchored to best-in-class Ubuntu. The end goal is a frictionless experience to deploy, maintain, and develop on any hardware from cloud to edge.
The successful candidate is someone who is passionate about both hardware and software technology with interest to grow into business development. We are hiring for positions across early career to senior roles, with scope ranging from small exploratory partnerships to managing our largest and most strategic partnerships.
If you are someone who can navigate complex new technical challenges, learn quickly, and architect solutions and strategies across global teams, this challenging role is for you.
Location:
We are hiring for remote roles in Americas. We will also consider applicants in EMEA who can accommodate a shifted schedule to support Silicon partners in Americas. Global travel to sprints, events, and partner meetings is part of the role.
What your day will look like
Represent Canonical, its solutions and software to partners.
Develop a deep understanding of silicon partner strategies, technologies and roadmaps and identify overlap with Canonical’s current and future products.
Work cross-functionally with engineering, product, marketing and sales teams to facilitate new business, leading definition of joint products, solutions and complex programs relying heavily on your communicating and influencing skills.
Ensure that robust project plans are created, tracked, and executed.
Develop joint Go To Market strategy and campaigns with silicon partners, manage market messaging, collateral and launch plans across products.
Negotiate successful contracts.
What we are looking for in you
B.A / B.S / B.E degree in science, technology and/or engineering.
Fundamental understanding of the semiconductor industry and ecosystem.
Experience in software and system architecture is preferred.
Customer-facing experience in business development, technology strategy or similar functions.
Excellent communication skills; ability to grasp complex material and synthesize key points.
Ability to think and work at both strategic and tactical levels
Disciplined and self motivated for a remote-first workplace environment.
Additional skills that you might also bring
Experience with open source software and open source business models is preferred.
Team leadership or program management experience.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Mexico City, Mexico
Uptalent.io is seeking an experienced Industrial Designer to join a leading global platform that provides top tier talent from Latam to the most exciting companies in the world. As an Industrial Designer, you will be responsible for designing and developing new products, improving existing ones, and ensuring that they meet customer needs. The right candidate will have a passion for problem-solving, innovation, and creativity.
Responsibilities
Collaborate with cross-functional teams to design new products, improve existing ones, and ensure that they meet customer needs.
Conduct research and analysis to understand market trends, customer preferences, and competitors' products.
Create and present design concepts that meet customer requirements and are feasible to manufacture.
Develop 3D models and prototypes using CAD and other tools to test and validate designs.
Prepare detailed manufacturing specifications and work with suppliers to ensure that designs can be produced efficiently.
Conduct testing and evaluation of prototypes to ensure that they meet design requirements and are of high quality.
Work closely with the production team to ensure that products are produced according to design specifications and standards.
Requirements
Bachelor's degree in Industrial Design, Mechanical Engineering, or related field.
At least 3 years of experience as an Industrial Designer.
Proficient in 3D modeling software such as SolidWorks, Rhinoceros & AutoCAD.
Excellent problem-solving and analytical skills.
Strong understanding of manufacturing processes and materials.
Ability to work in a fast-paced, collaborative environment.
Good communication skills and ability to present design concepts to stakeholders.
Benefits
Work From Home or anywhere.
Highly Competitive Compensation.
Work for the most exciting companies in the US.
Flexible Schedule.
Healthy Work-Life Balance
Location: Buenos Aires, Argentina
Uptalent.io is seeking an experienced Industrial Designer to join a leading global platform that provides top tier talent from Latam to the most exciting companies in the world. As an Industrial Designer, you will be responsible for designing and developing new products, improving existing ones, and ensuring that they meet customer needs. The right candidate will have a passion for problem-solving, innovation, and creativity.
Responsibilities
Collaborate with cross-functional teams to design new products, improve existing ones, and ensure that they meet customer needs.
Conduct research and analysis to understand market trends, customer preferences, and competitors' products.
Create and present design concepts that meet customer requirements and are feasible to manufacture.
Develop 3D models and prototypes using CAD and other tools to test and validate designs.
Prepare detailed manufacturing specifications and work with suppliers to ensure that designs can be produced efficiently.
Conduct testing and evaluation of prototypes to ensure that they meet design requirements and are of high quality.
Work closely with the production team to ensure that products are produced according to design specifications and standards.
Requirements
Bachelor's degree in Industrial Design, Mechanical Engineering, or related field.
At least 3 years of experience as an Industrial Designer.
Proficient in 3D modeling software such as SolidWorks, Rhinoceros & AutoCAD.
Excellent problem-solving and analytical skills.
Strong understanding of manufacturing processes and materials.
Ability to work in a fast-paced, collaborative environment.
Good communication skills and ability to present design concepts to stakeholders.
Benefits
Work From Home or anywhere.
Highly Competitive Compensation.
Work for the most exciting companies in the US.
Flexible Schedule.
Healthy Work-Life Balance
Location: Bogotá, Colombia
Uptalent.io is seeking an experienced Industrial Designer to join a leading global platform that provides top tier talent from Latam to the most exciting companies in the world. As an Industrial Designer, you will be responsible for designing and developing new products, improving existing ones, and ensuring that they meet customer needs. The right candidate will have a passion for problem-solving, innovation, and creativity.
Responsibilities
Collaborate with cross-functional teams to design new products, improve existing ones, and ensure that they meet customer needs.
Conduct research and analysis to understand market trends, customer preferences, and competitors' products.
Create and present design concepts that meet customer requirements and are feasible to manufacture.
Develop 3D models and prototypes using CAD and other tools to test and validate designs.
Prepare detailed manufacturing specifications and work with suppliers to ensure that designs can be produced efficiently.
Conduct testing and evaluation of prototypes to ensure that they meet design requirements and are of high quality.
Work closely with the production team to ensure that products are produced according to design specifications and standards.
Requirements
Bachelor's degree in Industrial Design, Mechanical Engineering, or related field.
At least 3 years of experience as an Industrial Designer.
Proficient in 3D modeling software such as SolidWorks, Rhinoceros & AutoCAD.
Excellent problem-solving and analytical skills.
Strong understanding of manufacturing processes and materials.
Ability to work in a fast-paced, collaborative environment.
Good communication skills and ability to present design concepts to stakeholders.
Benefits
Work From Home or anywhere.
Highly Competitive Compensation.
Work for the most exciting companies in the US.
Flexible Schedule.
Healthy Work-Life Balance
Location: Buenos Aires, Argentina
Uptalent.io is seeking a Remote Plumbing Designer to join our talented team of Mechanical and Industrial Engineers. As part of our global platform, you will work to provide innovative solutions to clients across the world. Uptalent.io is committed to working with top tier talent from Latam to provide our clients with creative and sustainable solutions. Our team is built on collaboration, diversity, and excellence, and we are excited to welcome you to the team.
In this role, you will work on creating and designing plumbing systems for residential and commercial buildings.You will work with a cross-functional team of architects, engineers, contractors, and project managers, utilizing your knowledge of plumbing codes, regulations, and best practices in designing safe and reliable systems.
Responsabilities:
• Provide plumbing system design support for projects
• Provide input for continuous improvement of designing processes
• Continue to develop design and drafting skills
Engineering
• Work with Project Managers on assigned design and drafting tasks
• Work with Project Engineers to execute design tasks
• Ensure design complies with internal design standards
Requirements
• Experience with design of typical building plumbing systems including domestic water,
waste/vent, and storm piping systems
• Proficient knowledge of International Plumbing Code
• Proficient in MS Office
• Proficient in Autodesk Revit
• Minimum one year experience with plumbing system design (domestic, sanitary, storm)
• Ability to travel occasionally
• Experience with design of specialty systems such as laboratory gases, acid waste/vent,
and cryogenic systems
• Proficient in Autodesk AutoCAD
Benefits
Work From Home or anywhere.
Highly Competitive Compensation.
Work for the most exciting companies in the US.
Flexible Schedule.
Healthy Work-Life Balance
Location: Bogotá, Colombia
Uptalent.io is seeking a Remote Plumbing Designer to join our talented team of Mechanical and Industrial Engineers. As part of our global platform, you will work to provide innovative solutions to clients across the world. Uptalent.io is committed to working with top tier talent from Latam to provide our clients with creative and sustainable solutions. Our team is built on collaboration, diversity, and excellence, and we are excited to welcome you to the team.
In this role, you will work on creating and designing plumbing systems for residential and commercial buildings.You will work with a cross-functional team of architects, engineers, contractors, and project managers, utilizing your knowledge of plumbing codes, regulations, and best practices in designing safe and reliable systems.
Responsabilities:
• Provide plumbing system design support for projects
• Provide input for continuous improvement of designing processes
• Continue to develop design and drafting skills
Engineering
• Work with Project Managers on assigned design and drafting tasks
• Work with Project Engineers to execute design tasks
• Ensure design complies with internal design standards
Requirements
• Experience with design of typical building plumbing systems including domestic water,
waste/vent, and storm piping systems
• Proficient knowledge of International Plumbing Code
• Proficient in MS Office
• Proficient in Autodesk Revit
• Minimum one year experience with plumbing system design (domestic, sanitary, storm)
• Ability to travel occasionally
• Experience with design of specialty systems such as laboratory gases, acid waste/vent,
and cryogenic systems
• Proficient in Autodesk AutoCAD
Benefits
Work From Home or anywhere.
Highly Competitive Compensation.
Work for the most exciting companies in the US.
Flexible Schedule.
Healthy Work-Life Balance
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
We're looking for a Product Designer to own the experience developers have building on Runway's API: the docs, the console, and the moment someone goes from reading a reference page to a working integration. You'll partner with platform engineering and product to turn a fast-moving API surface into something developers can actually pick up and use.
WHAT YOU’LL DO
- Design the developer console and API docs experience, from account setup and API keys to usage, billing, and rate limits
- Prototype and ship playground tools, quickstarts, and code samples that let developers test endpoints and outputs before writing integration code
- Turn new models and endpoints into clear, well-documented interfaces as the platform ships, keeping pace with a fast-moving API surface
- Collaborate closely with platform engineering to design authentication, webhooks, and other technical flows in terms developers actually understand
- Contribute to visual and interaction consistency between the developer platform and the rest of Runway's product
- Set the design direction for the developer platform as a whole and mentor other designers working on it
WHAT YOU’LL NEED
- Experience designing developer-facing products with a platform or tool you've shipped to point to
- Comfort translating technical concepts into interfaces a developer can use without reading a manual first
- Experience designing flows, prototypes and high-fidelity UI's for web products, with strong visual design skills
- Experience delivering and iterating fast in close collaboration with engineering teams
- Ability and flexibility to iterate fast and often
- Passion for working with small teams, establishing a design culture, and creating a design-centric process within the company
- Knowledge of the creative tool space and genuine interest in how developers build with generative AI
- Experience in creating functional prototypes using AI tools (Claude Code, Cursor, etc.)
- At Runway, it's always a bonus if you have artistic and creative potential (particularly skills with video/audio editing, icon/typography design, illustration, etc.)
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
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