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Location: Remote, Japan GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account. This is a individual-contributor role for someone who has already led pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with  ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations. Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working. Some examples of our projects: Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation What you’ll do Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement. Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services. Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions. Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services. Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc). Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships. Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk. Leads end-to-end resolution of critical, cross-functional account escalations, ensuring   root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk. Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them. Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes  multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments. Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration. Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals. Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations. Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains. Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal. What you’ll bring Must be a Japanese citizen based in Japan Mandatory Japanese (native or professional level) and English language proficiency Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments. A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements. A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations Deep, hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles. Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting. Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account. Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience  to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner. About the team The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving. We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab. Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

— Разработка сценариев для Reels.

Задачи: — писать статьи и инструкции о продукте в базу знаний для поддержки; — следить за изменениями в продукте и вносить изменения в базу знаний; — писать и публиковать новости об изменениях для сотрудников поддержки; — писать скрипты ответов для сотрудников поддержки. Требования: — опыт работы редактором больше 2 лет; — умение писать без ошибок и исправлять ошибки в чужих текстах; — способность разбираться в любом продукте, тестировать его, опрашивать продакта и описывать в виде справки, инструкции и FAQ; — умение объяснять, договариваться, стремление к дружеским отношениям с коллегами и понимание важности этого в работе. Условия: — гибридный формат работы в Москве (м. Полянка).

Обязанности: — определять редакционную политику и концептуальное направление журнала, формируя тематические планы выпусков с учетом трендов и запросов аудитории; — придумывать темы, рубрики, героев материалов, составлять техзадания, отбирать и курировать контент (статьи, эссе, интервью, рецензии, обзоры); — работать с авторским пулом: привлекать экспертов, критиков, писателей; — редактировать тексты на высоком стилистическом и смысловом уровне, обеспечивая единство стиля издания; — координировать редакционную команду (редакторы, арт-отдел, внешние коммуникации), контролируя сроки подготовки номеров и график; — взаимодействовать с партнерами (выставки) для спецпроектов, коллабораций, фотосессий и видеоформатов; — участвовать в презентациях журнала, профессиональных форумах, медиа событиях и организации глянцевых фотосессий/видео. Требования: — высшее образование (филология, журналистика или смежная область); — ОБЯЗАТЕЛЕН опыт работы в редакционной сфере на должности главного редактора глянцевого журнала (желательно, сегмент Люкс) от 3 лет; — высокая грамотность; — навыки управления командой и постановки задач; — опыт взаимодействия с экспертами и публичными персонами; — умение выстраивать долгосрочные взаимовыгодные партнёрские отношения; — готовность работать в интенсивном режиме и соблюдать жёсткие дедлайны; — креативность. Условия: — Заработная плата достойная по результатам собеседования: от 250000 руб. + бонусы. — Оплата мобильной связи; — Квартальные и ежегодные премии по результатам работы.

Location: Toronto Workplace: OnSite WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As Workplace Specialist, you are Harvey's Workplace team in Toronto. You run the office end to end: the space, the service partners behind it, the experience employees and clients have in it, and the front door. You are the person everyone in the office turns to, and the one who actually knows. Your manager sits in another office and time zone. You take priorities and standards from them and from the global Workplace team, then run the office with real independence. You escalate the calls that need a manager: contract terms, spend above your authority, and anything with cost, risk, or precedent attached. Our Toronto office is a serviced suite at iQ Offices, 302 Bay Street. Much of your building work runs through the iQ team rather than a traditional landlord, and as Toronto grows you will help shape what the next space needs. This is a fully in-office role, Monday through Friday, 9:00am–5:00pm, with flexibility for early setups, events, and the occasional after-hours matter. WHAT YOU'LL DO The Office Standard - Hold the office to the standard the Workplace team sets for appearance, cleanliness, and readiness, and flag what is slipping before it becomes visible - Walk the office daily and find maintenance needs, safety concerns, and service gaps before anyone reports them - Be the first person anyone asks about how the space works Building & Facilities - Hold the day-to-day relationship with iQ Offices and building management: work orders, approvals, access, and follow-through - Manage facilities issues (HVAC, plumbing, lighting, doors, appliances, repairs), managing iQ through resolution, and confirm the fix held - Coordinate deliveries, freight, and loading dock bookings within the building's rules - Escalate any building matter that carries cost, risk, or precedent to your manager Vendors & Food and Beverage - Keep the Toronto vendor book current: contacts, scopes, performance notes, COIs, and renewal dates - Hold vendors to scope, address service issues directly, and escalate patterns rather than incidents - Run the pantry, snack, coffee, and catered lunch program; track consumption and cost per head - Source local Toronto vendors for catering, supplies, and services as the office grows Front of House & Guests - Own the front door: greet employees, candidates, and clients, and manage the visitor experience end to end - Issue and revoke employee badges and keep building access accurate, to the policy set by Workplace and Security - Receive and route mail, packages, and couriers - Arrange cover through iQ reception or a backup plan agreed with your manager when you are out Employee Experience & Events - Plan and run Toronto onsite events, celebrations, team lunches, and all-hands viewing logistics, end to end - Deliver client and executive visits: room sets, catering, AV readiness, and the details that make Harvey look sharp - Host travelling employees and leaders from other offices, so desks, access, and logistics are ready before they land Onboarding - Run the Toronto new hire Day 1: desk setup, badges, building access, welcome, office tour, and swag - Partner with People Ops and IT so every new hire is set up before they arrive Space, Supplies & Budget - Keep the seating chart accurate and execute moves, adds, and changes - Track desk utilization and flag capacity pressure early, with the data behind it - Own office supply inventory and ordering, including first aid and emergency supplies - Submit new and recurring POs via our Procurement platform - Track Toronto Workplace spend against budget (invoices, POs, cost per head), and partner with Finance on payment Safety & Compliance - Execute the emergency preparedness program: maintain the floor warden roster, join building drills, and coordinate with building life safety - Serve as first responder during a workplace incident and report it through the process your manager owns - Keep the office aligned with Ontario workplace health and safety requirements (for example, required postings and first aid kits), with support from People Ops Systems & the Global Team - Administer Workplace tools day to day (ticketing, seating, visitor management) and keep records accurate - Own the Toronto Workplace request queue: resolve what you can, route what belongs to IT, People Ops, or Security - Document how Toronto runs in SOPs and the site playbook, so anyone could pick it up cold - Adopt global Workplace programs and standards locally, and tell the team where Toronto needs something different - Partner with IT on conference room and AV readiness WHAT YOU HAVE - 4+ years in workplace operations, office management, facilities, or hospitality, including time as the primary or only Workplace person on site - Breadth across facilities, vendors, front of house, events, and onboarding. You are as comfortable with a work order as with a client visit - Direct experience managing vendors and holding them to scope, including the difficult conversation when service slips - A foundational understanding of office systems (HVAC, plumbing, electrical, lighting), enough to describe a problem accurately and judge whether the fix held - Experience with event and hospitality execution: catering, setups, and the details guests notice - Comfort tracking spend, invoices, and POs, and turning day-to-day data into a clear picture for your manager - Strong judgment working with a remote manager: you know what to handle, what to flag, and how to keep them informed without being chased - Clear, professional written and verbal communication - A self-starter who builds process where none exists yet - Calm and resourceful when things go sideways, with no one down the hall to hand it to - Genuine care for how the space feels to the people in it - Knowledge of the Toronto vendor market and Ontario workplace requirements is a strong plus - Experience in a serviced or flex office environment, or supporting an office opening or expansion, is a strong plus WHAT WE OFFER - Be part of building something special as a founding member of our Toronto team - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home COMPENSATION CAD $76,000 - 114,000 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output. #LI-ML3 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Anthropic is looking for a Head of Programmatic Customer Success to build scalable digital customer adoption programs.

О компании NORMIK — цифровой архитектор для зрелого бизнеса в медицине, B2B-сегменте и девелопменте. 17 лет проектируем и сопровождаем цифровую инфраструктуру компаний: сайты, CRM, маркетинг, аналитику и AI-решения как единую систему. Среди клиентов — известные клиники, сети стоматологий, производители промышленного оборудования. Основная модель работы — непрерывное ежемесячное сопровождение. За годы работы в сфере инноваций, технологий и креатива непрерывно расширяли наши возможности, предлагая высококачественные услуги маркетинга и современные технологии, помогающие клиентам развиваться, расти и открывать новые просторы и возможности для бизнеса. Задачи: — Провести аудит клиентского портфеля: NPS-замеры, риски, карта клиентского здоровья — Развить тикетную систему и SLA по приоритетам запросов — Создать регламенты эскалации, шаблоны клиентских отчетов и базу знаний — Нанять аккаунт-менеджеров с отраслевой специализацией и вывести их на самостоятельную работу — Распределить клиентский портфель и выстроить регулярную коммуникацию с клиентами — Запустить проактивную работу с риск-клиентами и программу развития существующих клиентов — Внедрить AI-инструменты для повышения эффективности работы команды, отдела — Лично вести 3–5 крупных клиентов компании — Управлять качеством сервиса: контроль работы менеджеров, коммуникации с клиентами, показатели отдела Требования: — Опыт в роли руководителя клиентского сервиса / Customer Success от 3 лет — Опыт построения отдела с нуля или глубокой перестройки существующего — Опыт управления командой от 3–5 человек — Опыт работы в digital-компании, IT-сервисе, B2B-SaaS или интеграторе CRM-систем — Опыт работы с B2B-клиентами с чеком на поддержку от 170 тыс ₽/мес: длинные отношения, сложные продукты, регулярные платежи — Свободное владение метриками клиентского сервиса: NPS, CSAT, отток (churn), LTV — Умение нанимать: составление профилей, интервью, вывод людей на результат Будет плюсом: — Опыт работы с медицинскими клиниками или производственными компаниями и застройщиками — Понимание интеграций CRM с медицинскими информационными системами или 1С — Опыт внедрения AI-инструментов в клиентские коммуникации — Сертификации в области Customer Success или профильное повышение квалификации Условия: — Работа не только в офисе, но и удаленно — Решаются интересные задачи с использованием современных технологий — Комфортные условия труда и хорошая перспектива роста и развития — Обучение, проведение тренингов и других мероприятий — Уютный и современный офис в центре Москвы, комфортные условия труда — Комфортная рабочая атмосфера — Своевременная оплата — Гибкий рабочий график Как откликнуться: Ответьте, пожалуйста, в сопроводительном письме на четыре вопроса: Какой отдел клиентского сервиса вы строили или трансформировали? Метрики до и после Какой клиентский портфель вы вели лично: количество клиентов, средний чек, специфика Один кейс, которым гордитесь: проблемная ситуация с клиентом и как вы ее разрешили Customer Success для вас — набор регламентов или культура отношения к клиенту? Поясните своими словами Этапы подбора : знакомство с собственником по видеосвязи (45–60 минут), интервью с собственником и командой (до 2 часов), решение по офферу после финального интервью.

Ищем SMM-команду для проектного сотрудничества. В команде должны быть SMM-менеджер и копирайтер.

• искать аудиторию посредством различных каналов. • придумывать офферы и хуки, запускать посевы и тесты.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken Pro is where serious traders live. Millions of them. But a great product only wins if the right traders find it, trust it, and actually fund an account. Right now, our organic engine isn’t pulling its weight. You’re going to fix that. THE OPPORTUNITY We’re seeking a hands-on Head of Organic Growth to own how Kraken Pro gets discovered and how curious traders become active ones. At Kraken, understanding our brand ethos, mission, and the traders we serve is essential. Organic is where brand and acquisition meet. We’re looking for a player-coach who moves fast but thinks long-term, gets in the weeds while leading from the front, and knows that traffic means nothing if it doesn’t convert. This role demands sharp B2C acquisition instincts, a product-first mindset, an obsession with UX, and a self-starter attitude. - Own organic acquisition. Build and run the strategy across SEO, content, social, community, referrals, and partnerships to bring high-intent traders to Kraken Pro. - Find out if people convert. Map the funnel from first touch to first trade, report on it clearly, and figure out where traders drop off and how to win them back. - Make UX your edge. Work with Product and Design to audit and improve landing pages, sign-up flows, onboarding, and in-product moments. Great acquisition dies in bad UX, and you know it. - Acquire through brand. Make every growth channel a brand-building one. Reach is easy to buy; trust is what makes traders stay. - Know the product cold. Use Kraken Pro like a trader would, understand what makes it better, and turn those strengths into growth levers. - Lead a lean, scrappy team. Set direction, coach, and unblock a small team, while staying hands-on enough to ship, test, and fix things yourself. - Test and learn. Run experiments across channels and funnel steps, double down on what works, and kill what doesn’t. - Report what matters. Build clear dashboards and insights that show leadership what’s driving growth, what isn’t, and what to do next. - Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms. WHAT YOU’LL BRING - 5+ years in B2C acquisition or growth marketing, ideally in fintech, crypto, trading or gaming with experience in a player-coach role leading a small team. - Product savvy. You understand how products work, why people use them, and how to turn features into growth. - UX instinct. You can spot friction in a flow from a mile away and brief Product and Design on how to fix it. - High AI competency. Enabling you to multiply your impact and keep up with demand. - Analytical rigor. Comfortable with funnels, cohorts, attribution, and experimentation, and able to turn data into decisions and clear stories. - Speed under pressure. Markets don’t wait for approval cycles and neither do you. - Range as a marketer. SEO, content, social, lifecycle, partnerships. You know enough about each to direct the work, and you can roll up your sleeves when needed. - Taste. Knowing which channels and tactics not to pursue is as valuable as knowing which to scale. - Familiarity trading culture, and the language traders use. - Strong communication and leadership skills, with the ability to align cross-functional teams around a shared growth goal. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

– вести районные каналы и паблики в Telegram и MAX; – отслеживать городские инфоповоды: рассказывать о благоустройстве, транспорте, открытии новых локаций и формировать афиши событий;

• Снимать видео с блогерами в разных форматах для соцсетей проекта. • Монтировать видеоконтент для публикаций и продвижения.

Location: Brazil; Argentina Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, scaled programs, and product expertise so we expect the scope to evolve and want someone excited to build as it does. You'll design and run the programs - onboarding tracks, lifecycle campaigns, workshops, adoption playbooks - that drive corporate and mid-market customers to activate their core use case and expand into new ones. Everything you build has to scale across a high-volume book, not be custom to one account. You'll need deep product fluency - enough to be the most credible voice in the room on how to use the product well - without ever owning an account or its technical implementation directly. This is a builder role for someone extremely analytical, comfortable running live enablement at scale, and already advanced with AI tools to automate the systems behind it. Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to: - Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case - Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're a product expert on our existing product and you're constantly the first to learn new products coming to market - Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption - Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region - Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases - Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering) - Partner with leadership on high-impact initiatives that support the local GTM team and global results Requirements - 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book - Experience with voice AI, TTS, conversational AI, or developer-facing products - A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more - You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work - Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy - Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward - Experience managing a high-volume book of business at scale, mid-market or commercial segment - Language Requirements - Must be fluent in Spanish/Portuguese and English Growth Potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Growth Roles - Regional Adoption Lead - Other teams: Account Management, Digital CX or Deployment Strategist Location This role can be based in Argentina or Brazil We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Компания ElevenLabs ищет специалиста на позицию Adoption Strategist, который будет заниматься разработкой масштабируемых программ по внедрению и поддержке клиентов. В задачи входит создание эффективных стратегий для повышения вовлеченности пользователей и обеспечения успешного использования продуктов компании. Кандидат должен обладать опытом в области управления аккаунтами, автоматизации процессов, работы с голосовыми и разговорными AI-технологиями, а также навыками в области отчетности и поддержки продаж. Важным аспектом работы является разработка и реализация программ обучения и адаптации клиентов, направленных на увеличение доходов и оптимизацию операций.

ElevenLabs ищет специалиста по внедрению (Adoption Strategist) для удалённой работы, ориентированного на регион Австралии и Новой Зеландии (ANZ). В обязанности входит разработка и реализация масштабируемых программ по внедрению и поддержке клиентов, направленных на повышение их вовлечённости и успешного использования продуктов компании. Кандидат должен обладать опытом в области управления аккаунтами, автоматизации процессов, аналитики и работы с технологиями голосового искусственного интеллекта, включая синтез речи (TTS) и разговорные AI-системы. Важным аспектом является умение создавать эффективные программы обучения и поддержки пользователей, способствующие увеличению доходов и оптимизации операций с клиентами.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE ROLE This role owns the partnerships that bring new clients to Wealthsimple. Every motion you own ladders up to one goal, customer acquisition, across both digital and real-world channels: partner-driven acquisition campaigns, referral partnerships that feed our business banking line, and brand and experiential sponsorships that let us acquire customers in person. The job is to turn partners and campaigns into net-new clients and deposits, and to convert our brand presence into people walking in the door, wherever they already are. You'll source, negotiate, and activate these partnerships end to end, and you'll build a lot of it from scratch. This is a builder's seat for a growth-minded commercial operator who thinks about acquisition wherever it happens, online or IRL. IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO: - Drive acquisition campaigns with partners, including monthly millionaire: secure partner funding and co-marketing, and source smaller campaign partners to power specific moments. - Own referral partnerships for the business banking line end to end: source, sign, and drive the channel partners that send us new business clients and deposits. - Lead commercial negotiations from first outreach to signed terms, landing terms that work for both our clients and the business. - Own the acquisition targets: net-new funded clients and deposits from referral partners, campaign performance, and sponsorship reach and ROI. - Partner cross-functionally with Growth, Brand, PMM, and Business Banking Product to activate every partnership well and measure its impact. SKILLS YOU'LL BRING: - 7-10 years of relevant experience in partnerships, business development, or growth roles in banking or customer-focused industries. - Negotiation and commercial ownership. A master negotiator with a track record of driving commercial and acquisition outcomes and turning partnerships into measurable growth. - A growth and acquisition orientation. You've turned partnerships or campaigns into measurable client acquisition, online and in person, and you think in funnels, not just relationships. - Channel or referral partnership experience. You've built or run a referral or channel pipeline that produced real, attributable results. - Strong analytical and commercial skills, with real comfort in CAC, LTV, and attribution. - A strong network in Canada (and ideally the US) across relevant commercial, tech, and community ecosystems. - A 0-to-1 operator with high urgency, strong ownership, and a bias for action. NICE TO HAVE: - Brand experiential marketing experience, especially activations built to drive real-world customer acquisition, including agency and rights-holder relationships. - Business banking or SMB acquisition experience. - Product partnerships experience as it pertains to integrated referrals. - A results-oriented mindset with a focus on impact and outcomes. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Задачи: — Выезд на съемку (10 дней, 1 локация) — Проведение глубинного интервью — Написание отчетов Требования: — Опыт работы в реалити Условия: — Гонорар от 200.000 рублей, обсуждается индивидуально — Съемки планируются с 19.11 по 28.11 в России — Рассматриваются резюме только в письменном виде с указанием проектов — Без опыта в реалити не рассматриваются