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Location: Philippines; Pakistan; North Macedonia; Serbia; Bosnia and Herzegovina About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a dynamic technology consultancy and systems integrator specializing in scalable digital transformation and cloud-based infrastructure. They partner with mid-market and enterprise organizations to streamline complex business processes through expert automation, CRM optimization, and custom software architecture. By bridging the gap between high-level strategy and technical execution, the team helps modern businesses leverage data-driven insights to accelerate growth and operational efficiency. Job Summary We are looking for a Senior Marketing Specialist who is a "builder" at heart. This team works with elite B2B SaaS founders and executives, turning high-level insights into a scalable content engine. You won't just be taking orders; you will own the pipeline that translates raw founder expertise into polished, high-impact social and digital content. If you are a creative strategist who is also obsessed with workflow automation and operational discipline, this is your opportunity to build a greenfield marketing function from the ground up. Key Responsibilities Content Extraction & Creation: Review founder calls and raw transcripts to extract "gold nuggets" and transform them into short-form blogs, LinkedIn posts, image teasers, and short-form video scripts. Workflow Management: Set up and maintain the operational tools (Slack, FeedHive, Castmagic) to ensure every piece of content is reviewed, approved, and scheduled seamlessly. Founder Liaison: Act as the primary operational point of contact for founders to gather approvals and feedback, maintaining a professional and friendly communication style. Social Amplification: Manage the social media tech stack, handle all posting schedules, and engage in light community management (cross-tagging and responses) to drive reach. LinkedIn Automation: Oversee and optimize existing LinkedIn outreach and posting automation to ensure maximum brand visibility. Email & Growth Ops: Manage the email marketing pipeline, including list curation, template management (ideally within GoHighLevel), and triggering outbound sequences. Ad Management (Bonus): Assist with the setup and monitoring of basic ad spend to amplify top-performing content. Requirements GoHighLevel Mastery: Experience building out email funnels and CRM workflows within GHL. Senior-level Experience: A proven track record of setting up and running marketing/social content pipelines for B2B SaaS or professional services. Pragmatic Copywriting: Ability to use AI tools for efficiency while maintaining high-quality "human" oversight and a professional tone. Operational Excellence: 110% diligence and attention to detail; you are someone who creates processes rather than just following them. Technical Proficiency: Must be highly proficient in Salesforce and Slack. Communication: Exceptional English communication skills with a "friendly professional" demeanor for founder-facing interactions. Strategic POV: Ability to look at raw content and instinctively know what will perform best on social platforms. Nice-to-Haves Tool Stack Knowledge: Experience with FeedHive, Castmagic, and Apollo. Performance Marketing: Experience with paid social ads and A/B testing. Creative Skills: Basic video editing or design skills to support content teasers. Growth Mindset: Interest in connecting marketing efforts to direct revenue generation and sales performance. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Dubai Mall, United Arab Emirates; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates Are you a fashion-savvy individual looking for an opportunity to be part of a dynamic team in the retail industry? Look no further than - a luxury women's fashion wear establishment that is on the lookout for a Female Sales Assistant who is not only fluent in Russian but also knows her way around the latest trends and styles as well. If you are outgoing, friendly, and have a passion for fashion, we invite you to apply for this exciting position! Responsibilities Provide excellent customer service to clients. Attend to customer inquiries and complaints in a timely manner. Ensure the store is always presentable to potential clients. Assist with stocktaking and restocking of items. Introduce new products and promotions to customers. Manage sales transactions accurately and efficiently. Collaborate with team members to achieve weekly and monthly sales goals. Requirements Fluent in Russian and English with excellent communication skills. Passionate about the fashion industry with experience in luxury retail. A friendly, outgoing, and approachable personality. Experience in meeting sales targets. A team player with excellent customer service and problem-solving skills. Must be able to work flexible shifts and weekends. Knowledgeable of the latest trends in women's fashion wear. Must have a client database Benefits AED 7500 + incentives

Location: Al Jubail, Saudi Arabia ERAM TALENT is seeking an experienced Sales Executive to join a leading industrial organization in Saudi Arabia . The ideal candidate will have strong experience in industrial sales, business development, and client relationship management , preferably within the Oil & Gas, petrochemical, instrumentation, calibration, valves, electrical testing, or related industrial sectors . Position: Sales Executive Location: Saudi Arabia Experience: 1+ Years Industry: Oil & Gas / Industrial Services Key Responsibilities Develop and maintain strong relationships with existing and prospective clients. Identify and generate new business opportunities through client visits, networking, cold calling, and market research. Promote and sell calibration, instrumentation, valve, electrical testing, and industrial/trading services . Understand customer requirements and coordinate with technical teams to propose suitable solutions. Handle RFQs, quotations, tenders, and commercial proposals from inquiry through order closure. Conduct regular client visits and follow up on business opportunities. Manage the complete sales cycle, including inquiry, quotation, purchase order, invoicing, and payment follow-up . Achieve assigned sales targets and maintain an active sales pipeline. Prepare sales forecasts and provide regular updates on business development activities. Coordinate with suppliers, subcontractors, and trading partners to support customer requirements. Negotiate commercial terms and support the successful closure of sales opportunities. Maintain accurate records of clients, quotations, opportunities, and sales activities. Identify market trends and potential opportunities for business growth. Requirements Bachelor's degree in Engineering, Business Administration, Sales, Marketing, or a related field . Minimum 1 + years of experience in industrial sales or business development. Experience in Oil & Gas, Petrochemical, Instrumentation, Calibration, Valves, Electrical Testing, Industrial Services, or related sectors is preferred. Strong experience handling RFQs, quotations, tenders, and commercial proposals . Proven ability to develop new clients and maintain long-term customer relationships. Good understanding of technical products/services and ability to communicate customer requirements to technical teams. Strong negotiation, communication, presentation, and interpersonal skills. Experience in achieving sales targets and managing sales pipelines. Knowledge of the Saudi industrial/Oil & Gas market and established client relationships will be an advantage. Valid Saudi driving license and willingness to travel for client visits would be an advantage.

Location: Haradh, Saudi Arabia We are seeking a highly skilled and certified NDT Level III Engineer / Inspector to lead our Non-Destructive Testing operations. In this role, you will serve as the ultimate technical authority for our NDT program. You will be responsible for developing testing procedures, ensuring compliance with international codes and standards, and mentoring and certifying Level I and Level II technicians. 🔧 Key Responsibilities Procedure Development: Write, review, approve, and maintain NDT procedures, techniques, and work instructions in compliance with applicable codes and standards (e.g., ASME, AWS, ASTM, API, EN, NAS410). Technical Leadership: Serve as the subject matter expert (SME) to resolve complex inspection anomalies and interpret advanced test data. Personnel Qualification: Oversee the training, examination, and certification program for all Level I and Level II NDT personnel. Method Selection: Evaluate engineering drawings and components to determine the most effective NDT methods and equipment for quality control. Auditing & Compliance: Conduct internal and vendor audits to ensure NDT operations align with quality management systems (e.g., ISO 9001, AS9100, Nadcap). Client & Regulatory Liaison: Act as the primary technical point of contact during third-party regulatory audits and client technical reviews. Requirements Certifications: Active ASNT, ISO 9712, or NAS410 Level III certification in at least two major methods (e.g., UT, RT, MT, PT, ET). Education: Bachelor’s degree in Engineering, Materials Science, or a related technical field is preferred (equivalent hands-on industrial experience will be considered). Experience: Minimum of 3–5 years of active experience as a certified Level II technician prior to achieving Level III status. Proven experience writing technical procedures and training personnel. Technical Knowledge: Deep understanding of materials science, manufacturing/fabrication processes, and defect mechanisms. Soft Skills: Strong analytical problem-solving skills, clear technical writing ability, and excellent instructional skills for teaching junior staff.

Location: Al Jubail, Saudi Arabia Eram Talent is hiring for a Mechanical Manitenance Engineer - HVAC with core experience in Petrochemical Plants. The candidate would be responsible for maintaining the reliability, availability, and performance of HVAC and Mechanical Refrigeration Units (MRUs) serving critical petrochemical facilities. Leads preventive and predictive maintenance programs, troubleshooting activities, root cause investigations, reliability improvement initiatives, and spare parts optimization to ensure safe and uninterrupted operation. Key Responsibilities ·         Extensive experience in maintaining, troubleshooting, and optimizing HVAC, chiller, and industrial refrigeration systems in petrochemical and process plant environments. ·         Hands-on expertise with Mechanical Refrigeration Units (MRUs), centrifugal, screw, and reciprocating chillers, AHUs, package units, ventilation systems, compressors, condensers, evaporators, pumps, and refrigeration control systems. ·         Diagnose and resolve mechanical, electrical, instrumentation, refrigeration, and control-related failures to ensure maximum equipment availability and reliability. ·         Analyze operating parameters including temperature, pressure, flow, superheat, subcooling, and compressor performance to identify system abnormalities and implement corrective actions. ·         Perform equipment performance evaluations, condition assessments, and reliability improvements to minimize downtime and optimize energy efficiency. ·         Proficient in interpreting HVAC/refrigeration schematics, P&IDs, electrical drawings, and OEM technical documentation. ·         Experienced in Building Management System (BMS) and HVAC control systems, including monitoring equipment performance, troubleshooting control logic , analyzing alarms, optimizing system operation, and integrating HVAC assets with centralized monitoring and control platforms. Perform RCI investigations for critical and repetitive equipment failures. Implement corrective and preventive actions to improve equipment reliability. Preventive & Predictive Maintenance Develop and optimize preventive maintenance programs based on equipment criticality and reliability data. Ensure timely completion of maintenance plans and work orders. Spare Parts Management Review and optimize HVAC spare parts inventory. Identify critical and insurance spare parts requirements. Establish minimum and maximum inventory levels based on risk and lead times. Coordinate with procurement and warehouse teams to ensure spare availability. Support obsolescence management and spare part standardization initiatives. Safety & Compliance Ensure compliance with company safety regulations and engineering standards. Participate in PSSR, risk assessments, and incident investigations when required. Support process safety requirements related to HVAC systems serving critical occupied buildings. Requirements Minimum of 10 years experience in petrochemical, refinery, oil & gas Bachelor Degree in Engineering HVAC, Chillers & Industrial Refrigeration Systems Maintenance & Troubleshooting MRU Operation and Maintenance Reliability Engineering Preventive & Predictive Maintenance RCI Spare Parts Optimization Building Management Systems (BMS)

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Jubail, Saudi Arabia We are looking for a detail-oriented and dependable Electrical / Mechanical Technician to support our engineering, manufacturing, laboratory, and workshop activities. The successful candidate will be responsible for equipment maintenance, fabrication, assembly, testing, troubleshooting, workshop operations, and supporting project requirements. The role requires strong practical skills, the ability to work from engineering drawings and instructions, and a hands-on approach to solving technical problems. Key Responsibilities Support the management in sourcing and outsourcing CNC machine parts and related components. Perform fabrication and assembly of metallic and non-metallic parts using drawings, sketches, and verbal instructions. Support the realization, assembly, and testing of electrical systems . Support manufacturing, fabrication, assembly, and testing activities for ongoing projects. Perform maintenance of workshop and laboratory equipment and manage materials, tools, and other resources. Liaise with suppliers and contractors regarding the servicing, repair, maintenance, and testing of laboratory and workshop equipment. Manage company assets through equipment and tool tagging . Maintain accurate records of asset movement within laboratory and workshop areas. Maintain up-to-date records of equipment maintenance, inspection, and testing . Assist in sourcing materials, consumables, tools, and equipment required for mechanical laboratories and workshop activities. Evaluate and test new equipment and tools being considered for laboratory and workshop use. Support technical staff in developing laboratory demonstrations, prototypes, and project activities. Maintain laboratory and workshop equipment to ensure efficient changeover between projects and demonstrations. Perform equipment troubleshooting and assist in diagnosing technical problems. Ensure compliance with all applicable HSE requirements, procedures, and safe working practices . Support company outreach activities with partners, customers, and collaborators. Perform other duties assigned by the Head of Department that are appropriate to the role. Requirements DAE / Diploma in Electrical Engineering, Mechanical Engineering, Electromechanical Engineering, or a related technical discipline. Hands-on experience in mechanical fabrication, assembly, maintenance, or electrical work . Ability to understand and work from engineering drawings, sketches, and technical instructions . Good practical knowledge of workshop tools and equipment. Strong troubleshooting and problem-solving skills. Ability to handle multiple tasks and requests in a professional, calm, and organized manner. Good teamwork and communication skills.

Zexter is an ambitious product company building its own technological ecosystem in the iGaming industry. They develop a proprietary platform that is live and actively operating, continuously expanding their product portfolio to adapt quickly to market demands and introduce new innovations. Requirements: — 4+ years of commercial backend development experience with Node.js and TypeScript. — 4+ years of hands-on production experience with PostgreSQL and other relational databases. — Strong SQL expertise including query optimization for high-load systems, index design and performance analysis, transaction management and concurrency control, and identifying and resolving database performance bottlenecks. — 3+ years of commercial experience with NestJS. — Excellent understanding of Dependency Injection, modular application architecture, Clean Architecture and software design principles, REST API design, and backend service architecture. — Experience developing and maintaining high-load production systems. — Solid experience with automated testing (unit/component and integration tests). — Experience with load and performance testing, including bottleneck identification and validating system behavior under heavy traffic. — Experience working on systems where financial accuracy, idempotency, transaction consistency, and auditability are critical. — Ability to write clean, maintainable, testable, and well-structured code. — Strong ownership mindset, taking responsibility for features from implementation and testing through deployment, monitoring, and production incident resolution. — Strong communication skills to clearly explain technical decisions, implementation details, and associated risks. — Ability to work effectively under deadlines and independently prioritize tasks. — Experience with code reviews, debugging, logging, monitoring, and production incident investigation. iGaming Experience: — Commercial experience in the iGaming industry. — Experience developing or maintaining backend systems for online casinos, sports betting, gaming platforms, wallets, payment systems, or transaction processing. — Experience integrating third-party game providers, payment gateways, or other external services. — Ability to investigate and resolve discrepancies in financial data, transactions, and provider integrations. — Strong understanding of reliability, security, and data consistency requirements of production iGaming systems. Nice to Have: — Practical experience using AI-powered developer assistants (Cursor, Claude, or similar). — Experience with Redis, message queues, background jobs, and event-driven architecture. — Experience with Docker, Kubernetes, CI/CD pipelines, and cloud infrastructure. Conditions: — Work format: Fully remote. — Compensation: Negotiable based on experience. — Growth: Opportunity to work with a modern technology stack, a strong engineering team, minimal bureaucracy, and AI-powered development tools that help eliminate routine work.

Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. They blend cutting-edge technology with five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. The company is profitable, fast-growing, with $43M raised and over $100M in annual revenue, recently launched in New York City, and expanding rapidly across the US and EMEA. Responsibilities: — Work on privacy-focused systems and architecture that keep users' location data inaccessible, even to the company. — Work across the stack using React, TypeScript, and Node.js or Golang to deliver high-quality solutions. — Collaborate closely with Product Managers, Designers, and Software Engineers to shape technical solutions from concept through production. Requirements: — 3+ years of experience as a Full-Stack or Frontend Engineer with backend experience. — Commercial experience with Node.js; Golang is a plus. — Strong frontend development experience with TypeScript, React, React Query, Redux or alternative state management libraries like MobX. — Solid understanding of HTML, CSS, JavaScript, and modern browser APIs. — Familiarity with modern frontend tooling such as Vite/Webpack, ESLint, and package managers like npm or pnpm. — Experience with automated testing including end-to-end tests (Playwright, Selenium), UI/Component tests (e.g. Jest), or snapshot tests. — STEM (technical) degree. Current stack includes Go microservices, Ruby monolith, Node.js, TypeScript, React, React Query, Vite, MongoDB, PostgreSQL, RabbitMQ, GRPC, Thrift, Redis, AWS, Terraform, Kubernetes. Conditions: — Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice. — Salary £81,000 – £99,000 depending on experience. — Employee stock options plan. — Private medical and dental insurance. — Life and critical illness cover. — Latest-generation MacBook Pro and 4k display. — Monthly credit towards Wheely journeys. — Cycle to Work scheme. — Professional development stipend. — Relocation support including visa sponsorship and allowance.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Senior Low-level Control Engineer to join our Control Team in London, focusing on control development and integration for our end-effectors. You will design, implement and validate actuator- and joint-level controllers and grasp-level behaviours across a family of end-effector variants - parallel and multi-finger grippers, vacuum and suction tooling, and purpose-built tooling for specific customer tasks. Each variant brings different actuation, different sensing and, critically, different transmission mechanisms: geared direct drives, cable- and tendon-driven routings, differential and coupled linkages, and underactuated designs where few actuators must produce adaptive, compliant grasping across many degrees of freedom. The ideal candidate has a solid background in control theory, strong software engineering skills in C++, and comfort working from real-time embedded control up through kinematics/dynamics and hardware debugging. You will work closely with mechanical and hardware engineers - early enough in the design cycle that your input shapes actuation and transmission choices rather than merely inheriting them. WHAT YOU'LL DO Low-Level Control Development: - Tune and validate actuator- and joint-space control loops (PID, feedforward, impedance/admittance, observers, state feedback) for multi-DoF end-effectors in ROS2. - Develop grasp-level behaviours: grasp force control, compliant closing, slip detection and correction, and adaptive grasping on underactuated grippers. - Implement safety and fault-handling mechanisms — thermal and over-current protection, stall and jam detection, grip-loss detection, safe behaviour on fault. Transmission Mechanisms, Modeling & System Identification: - Build and identify models of actuators, transmissions and mechanisms - geared, cable/tendon-driven, differential, coupled and underactuated - including compliance, friction, backlash, hysteresis, cable stretch and pretension effects. - Own the joint-to-actuator abstraction for these mechanisms and the correct exposure of joint versus actuator state through the control stack. - Contribute directly to transmission mechanism design: work with mechanical engineers on routing, reduction ratios, DoF coupling and underactuation strategy, bringing the controllability and observability consequences of each option into the conversation early. Sensor & Hardware Integration: - Integrate and calibrate end-effector sensing (F/T, tactile, encoders, temperature/current, vacuum feedback) with real-time acquisition across the control stack. - Hands-on bring-up and debugging of new end-effectors, including test-stand work and vendor-supplied units. Cross-Disciplinary Collaboration: - Close the loop with mechanical/electronics engineers across sites on actuation, transmission and sensing requirements. - Work with data collection, applications and deployment teams so end-effectors work reliably in real use. WHAT WE'RE LOOKING FOR - Shipped real-time-safe, object-oriented C++ control software running on real hardware. - Tuned and validated controllers on physical actuators, including sensor calibration and bring-up. - Modelled, identified and controlled through real mechanical transmissions - gearing, cables/tendons, differentials, coupled linkages or underactuated mechanisms - and dealt with the compliance, friction and backlash they introduce. - Worked on end-effectors or comparable multi-DoF mechanisms, including grasp control and supporting sensing. - Debugged at the fieldbus and OS layer: e.g. EtherCAT or CAN, on an RTOS or real-time Linux. - Strong control theory foundation (linear/nonlinear control, stability, observers, state estimation, feedback/feedforward, filtering, frequency-domain analysis) applied to multi-DoF mechanisms via Jacobians, numerical IK/FK, and URDF/Xacro. Nice to have: - BLDC motor control (commutation, current control, torque optimization). - ros2_control internals (hardware interfaces, controllers, controller_manager, plugins, lifecycle nodes). - Tendon- or cable-driven mechanisms specifically, including pretension management, routing friction and wear behaviour. - Tactile sensing integration; vacuum and suction tooling, including multi-cup arrays and grip-loss handling. - System identification toolchains and simulation environments (MATLAB/Simulink, MuJoCo, Isaac Sim). WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: India; Serbia; Croatia; Spain; Italy Our Client's Digital Finance IT is building an AI-enablement layer on top of our enterprise data platform to enable business users across Finance to interact with governed data in natural language. We're hiring a Data Enablement Engineer to design, build, and operate the trusted datasets, semantic models, and embedded AI experiences that make this possible. This is a data platform engineering role, not a data science or model-building role. You will spend your time engineering the data foundation that makes AI reliable — semantic layers, governed data products, and embedded natural-language analytics — not training models. What You'll Do Design and build AI-ready data products on Databricks — trusted datasets with well-defined business semantics, KPIs, hierarchies, and business glossary alignment Implement semantic layers and governed datasets that support both traditional BI consumption and natural-language querying by business users Deploy and operate Databricks Genie spaces with Unity Catalog, tuning them for accuracy, adoption, and business relevance Build RAG pipelines and conversational analytics applications grounded in governed enterprise data — including Streamlit or Databricks Apps that let business users query data without writing SQL Engineer robust ETL/ELT pipelines (dbt, Airflow, PySpark) that produce and maintain the trusted data these AI experiences depend on Implement data governance — RBAC, row/column-level security, masking, lineage, auditability, catalog and metadata management — in a regulated pharma environment Optimize cost and performance on both the data platform side (warehouse sizing, cluster tuning, query optimization) and the AI side (token usage, caching, model routing) Partner with Finance business stakeholders to translate domain requirements into semantic models and governed data products they can trust Requirements Must-Have Experience 5+ years hands-on data engineering on cloud data platforms — Databricks demonstrated in real project delivery, not skill-list-only Direct hands-on experience with Databricks Genie — you have built, configured, and tuned these in production or advanced pilots, with specific reference to the flavors used (Genie spaces with semantic models) Semantic layer / trusted data product delivery — you have built governed datasets that business users can rely on, with KPI definitions, hierarchies, and business glossary alignment dbt, PySpark, SQL, Python — strong across the modern data stack Orchestration with Airflow, Databricks Workflows, or equivalent Data governance in regulated environments — RBAC, RLS, masking, lineage, auditability Experience integrating structured and unstructured data (PDFs, SharePoint/Teams content, enterprise knowledge sources) into AI-enablement workflows Nice to Have Pharma, life sciences, or regulated financial services domain experience Veeva CRM, IQVIA, SAP, or clinical data source integration Streamlit or Databricks Apps for business-facing analytics Databricks Data Engineer Professional certification LangChain, LlamaIndex, or equivalent RAG frameworks Cost optimization on both compute (warehouse/cluster) and LLM (tokens/caching/routing) dimensions What We're NOT Looking For Data Scientists — this role is not model training, fine-tuning, LoRA/RLHF, or ML research Pure Data Engineers who list Cortex or Genie as a skill but haven't shipped it in production AI/GenAI engineers whose center of gravity is LangChain agents or RAG-over-documents, without a strong governed data platform foundation Computer vision, NLP model builders, or multi-agent orchestration specialists — wrong shape for this role

Location: Petaling Jaya, Malaysia About Our Client Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals. Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service. With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation. About the job Our client is looking for a Logistics Coordinator to support daily import, export, inventory, and shipping operations. You will work closely with the warehouse, sales, finance, suppliers, and regional teams to ensure goods and shipments are processed accurately and on time. Key Responsibilities Process goods receiving and inventory transactions in SAP. Prepare import, export, and shipping documents. Coordinate shipments with warehouse teams, suppliers, and freight forwarders. Process stock transfers, loan orders, and return shipments. Check freight, shipping, and duty invoices for accuracy. Manage marine insurance declarations and assist with claims when required. Maintain proper shipping and inventory records for audit purposes. Support stock counts, inventory audits, and other logistics projects. Perform other operational and administrative duties as assigned. Requirements Diploma or Degree in Logistics, Supply Chain, Business Administration, or a related field. 1–3 years of experience in logistics, shipping, inventory, or order coordination. Experience with SAP or other ERP systems is preferred. Good knowledge of Microsoft Excel and Microsoft Office. Good command of English, both written and spoken. Familiarity with AI tools such as ChatGPT, Microsoft Copilot, or Gemini is an advantage. Why choose our client? Supportive workplace culture Excellent exposure with continuous learning opportunities Clear paths for career growth and advancement

Location: Haradh, Saudi Arabia; Dhahran, Saudi Arabia Eram Talent is actively seeking a highly motivated and detail-oriented Procurement Expeditor on behalf of a leading EPC client in the Oil & Gas sector in Saudi Arabia. In this role, you will play a critical part in ensuring the timely delivery of materials, equipment, and critical documentation to keep major EPC projects—specifically Gas Oil Separation Plants (GOSP)—on schedule. The work location would be in Haradh, Saudi Arabia. Key Responsibilities Supplier Coordination: Act as the primary point of contact between the project team and vendors to proactively monitor the manufacturing, fabrication, and delivery status of procured materials and equipment. Schedule Management: Track and verify vendor schedules against project milestones, identifying potential delays early and implementing effective recovery plans. Cross-Functional Collaboration: Liaise closely with Procurement, Engineering, Quality Control, and Project Management teams to ensure all material requirements and technical specifications are aligned and met. Documentation Tracking: Ensure the timely submission and approval of all required vendor data and documentation (e.g., inspection reports, shipping documents, material certificates). Reporting: Maintain and update daily/weekly expediting reports, tracking logs, and ERP systems to provide accurate visibility of procurement statuses to project stakeholders. Issue Resolution: Negotiate and resolve bottlenecks, supply chain disruptions, or logistical challenges that threaten project timelines. Requirements Education: Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics, or a highly relevant discipline. Experience: A minimum of 2 years of professional experience in procurement, expediting, or supply chain roles. Industry Knowledge: Proven experience within the EPC Oil & Gas sector. Specialized Expertise: Direct experience with GOSP (Gas Oil Separation Plant) projects is highly preferred and will be considered a strong advantage. Technical Skills: Proficiency in tracking software, ERP systems, and standard MS Office applications (Excel, Word). Soft Skills: Strong negotiation, problem-solving, and communication skills, with the ability to maintain composure and drive results in a high-pressure, deadline-driven environment.

Задачи: - Обеспечивать инвестиционные команды точным, близким к реальному времени представлением о сделках, позициях, P&L и результативности - Предоставлять технологическим командам стандартизированные интерфейсы для своевременного доступа к точной информации Требования: - Финансовые знания в области транзакций, позиций, P&L или performance management - Диплом бакалавра по Computer Science или смежной специальности - 8+ лет программирования, из них от 7 лет — Java - 5+ лет опыта создания cloud native приложений на AWS - Опыт работы с Kafka и/или другими системами обмена сообщениями в реальном времени - Опыт работы с распределенным кэшированием (Memcached, Ignite и др.) - Экспертный опыт работы с SQL/Database Query Условия: - Полная занятость - Формат работы: удалённо или гибрид — только для кандидатов в Польше, Кипре, Сербии, Грузии, Испании

Location: Remote - US; Boston, MA; New York, NY Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE: This role can be based remotely in the U.S. Ideally SF, NYC, or Boston. LangChain is building the infrastructure that powers the next generation of AI applications. Our tools are used by thousands of developers and teams to build, debug, and ship production-grade LLM-powered products. As our product surface area grows, so does the need for a cohesive, scalable, and high-quality UI foundation. That’s where Design Systems comes in. We’re looking for a Design Systems Engineer to help build, own, and evolve LangChain’s component library—the foundation that our frontend teams rely on to ship fast without sacrificing quality, accessibility, or consistency. This role sits at the intersection of Design and Engineering. You’ll work closely with designers, product engineers, and platform teams to turn design intent into robust, reusable components and tooling that scale across the product. You’ll have ownership, influence, and your work will be directly consumed across LangChain’s products. WHAT YOU'LL DO: - Build out LangChain’s component library - Design and implement reusable, composable React components that are flexible, accessible, and production-ready - Partner closely with designers to translate design systems, tokens, and interaction patterns into code - Build reliable UI quality systems - Develop design system tooling and improve workflows around theming, tokens, versioning, testing, and component discovery (e.g. Storybook) - Make thoughtful architectural decisions that enable accessibility, performance, consistency, and maintainability across LangChain’s UI stack - Improve UI build and test workflows - Optimize build performance, bundling strategy, and package versioning for the component library - Maintain tooling for testing, dependency management of the UI app WHAT YOU'LL BRING: - Extensive experience building modular, composable, and well-documented component libraries and/or design systems - Deep knowledge of React, TypeScript, HTML, and CSS, familiarity with: styling approaches (CSS Modules, CSS-in-JS, Tailwind, Sass, etc.) and design system toolings (Storybook, Chromatic, tokens pipelines, etc.) - Experience collaborating closely with designers and non-engineering partners - Strong attention to detail and a high bar for craft and genuine passion for accessibility and inclusive design - Familiarity with testing UI components and visual regression testing Annual salary range: $180,000 - $240,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: India; Philippines; Pakistan; Lebanon; Egypt KAIZEN Asset Management Services is looking for a dedicated and skilled Project Accountant to join our team in a remote capacity. As a Project Accountant, you will play a crucial role in overseeing and maintaining the financial health of our various property management projects. Your expertise in accounting will ensure that project budgets are adhered to and all financial transactions are accurately recorded and reported. Your daily responsibilities will include managing budgets, conducting financial analysis, and reporting on project status to ensure our projects are financially sound and compliant with industry standards. This remote role offers flexibility while being part of a team that values collaboration, innovation, and excellence in property management. Key Responsibilities Prepare and maintain project budget forecasts, actuals, and variance analyses. Monitor project expenditures to ensure compliance with approved budgets. Review and approve invoices and ensure timely payment to suppliers and contractors. Prepare monthly financial reports on project performance for management review. Assist in the month-end and year-end financial closing processes. Collaborate with project managers to provide insights on cost control and financial planning. Ensure that all financial activities align with company policies and accounting standards. Perform reconciliations of project accounts as necessary. Support the senior finance team in ad-hoc reporting and financial analysis. Maintain comprehensive project documentation for audit purposes. Requirements Bachelor's degree in Accounting, Finance, or related field. Minimum of 3 years of experience in project accounting or related finance role. Strong knowledge of accounting principles and practices related to project management. Proficiency in accounting software and Microsoft Office applications (especially Excel). Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Ability to work independently and manage multiple projects simultaneously. Effective communication skills, both written and verbally. Experience in the real estate or property management industry is a plus.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. We’re looking for a hands-on IT Infrastructure Engineer to help scale Sierra’s internal systems during a critical period of growth. You’ll be the second member of our IT Engineering team, partnering closely with our IT Lead, GRC Lead, and Platform Engineering team to build and operate the systems that support our company day-to-day. This is an engineering-first role. Our team approaches IT the same way product engineering teams build software: through code, automation, and well-designed systems. We build internal tools, ship integrations, and operate CI/CD-style workflows to manage identity, security, and infrastructure at scale. This is a foundational role with significant ownership. You’ll help design and implement core infrastructure, strengthen security controls, and improve how we operate internally. The right person enjoys building high-leverage systems, automating repetitive work, and creating well-documented, scalable solutions that make the entire company more effective. WHAT YOU'LL DO In your first few months, you’ll focus on: - Iterating on and improving internal tools that power IT and security workflows - Deploying a DLP solution and integrating it into automated enforcement pipelines - Building API-driven integrations between internal systems and our compliance automation platform More broadly, you will: - Design and scale internal infrastructure using code and infrastructure-as-code practices - Build and maintain internal tools and services - Improve and develop automation pipelines for provisioning, access management, and security controls - Treat IT systems like software: versioned, tested, and continuously improved - Partner with Platform Engineering and Security to implement scalable, programmatic solutions - Create clear, durable documentation to support long-term scalability WHAT YOU’LL BRING - Think of IT problems as engineering problems, and default to building over manual work - Have strong experience with identity platforms (Okta, Google Workspace, SSO, MFA, SCIM, OIDC) - Have deployed or managed DLP or related security solutions (e.g., ZTNA, Cloudflare) - Have extensive experience with IaC (Terraform) - Are comfortable writing code for automation (e.g., Python, Bash, or similar) - Have experience building internal tools or services that integrate via APIs - Are comfortable working with CI/CD concepts and automation pipelines - Are fluent in using and administering modern AI tooling - Understand SaaS lifecycle management and compliance requirements - Communicate clearly and document your systems well - Are comfortable operating independently in a fast-moving environment EVEN BETTER... - Background in software engineering or prior experience on a product engineering team - Experience building internal platforms or developer tooling - Familiarity with security tooling such as CASB, EDR, or MDM - Experience with access audits, data residency, or compliance controls - Experience deploying systems using AWS and infrastructure-as-code OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include: - IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity. - Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs. - Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate. - AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations. - Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users. - AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory. - Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location. - Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors. - IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience. - SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review. - IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning. - Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working. - IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning. WHAT YOU’LL BRING - Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment. - Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software. - SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership. - Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly. - Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change. - Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff. - Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations. - AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor. - Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices. - Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate. - Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote. - Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays. EVEN BETTER… - Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side. - Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly. - Past experience with Apple Business Manager or zero-touch deployment tools. - Passion for documentation, process improvement, and enabling others to solve simple issues themselves. - Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices. - Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments. The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role will need to be available to travel to support events, shows, presentations, and calls. You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements! Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI. What You'll Do Executive Support Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments. Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional customer service and professionalism. Prepare, test, and support executive presentations, conference rooms, audiovisual systems, and collaboration technologies before and during executive meetings, board meetings, town halls, and other high-visibility business events. Provide onsite technology support for executive meetings, leadership events, and company presentations, ensuring technology operates reliably with minimal disruption. Travel will be required to support executives at corporate offices, leadership meetings, conferences, board meetings, company events, and other business engagements. Partner closely with Executive Assistants, Facilities, Security, Audio Visual teams, and Workplace Technology teams to coordinate technology requirements and deliver seamless executive experiences. Resolve complex executive technology issues involving endpoint devices, mobile devices, conferencing platforms, audiovisual systems, networking, and workplace technologies with urgency and discretion. Maintain strict confidentiality while supporting executive devices, meetings, communications, and sensitive business information. Anticipate executive technology needs by proactively validating equipment, meeting spaces, presentations, and collaboration technologies prior to critical meetings and events. Act as the primary escalation point for executive technology issues, balancing executive priorities with broader operational responsibilities while maintaining a high level of responsiveness. Workplace Technology Support Partner with stakeholders across the organization to understand business needs, explore new ideas, and help design practical technology solutions that improve productivity and workplace experience. Provide guidance and recommendations that help teams implement effective, scalable solutions and automation opportunities aligned with workplace technology standards, including specialized or non-standard use cases. Provide in-person and remote technical support for employees across the organization covering the United States, Canada, UK, India, and Japan. Resolve complex issues involving devices, operating systems, computer hardware, mobile devices, VPN connectivity, printers, networking, peripherals, AI-powered workplace tools and workplace technologies that extend beyond standard support workflows. Advanced issue resolution for the Global Service Desk, shaping global processes and procedures, and establishing documentation and runbooks that drive consistent procedure and practices across regions. Investigate advanced issues, act as a point of contact for complex problems, provide technical guidance, identify recurring issues and automate resolution while focusing on improving resolution quality. Deliver clear communication and practical automation-focused solutions that help employees stay productive. Support and solve enterprise AI platforms and AI-enabled workplace technologies, raising issues and partnering with engineering teams when necessary. Endpoint Reliability & Device Lifecycle Design, configure, and support complex or custom hardware builds to meet specialized performance and workflow requirements, particularly for engineering and digital gaming studio environments. Proactively monitor endpoint health and analyze trends in device performance, reliability, and recurring issues to drive improvements through automation where appropriate. Drive improvements to standardize workflows and implement automation, scripting, and AI-assisted solutions to improve consistency, reduce manual effort, and enhance operational effectiveness. Configure, deploy, and maintain company equipment, including laptops, desktops, and mobile devices, to ensure they meet security, compliance, and operational standards. Support device lifecycle activities including provisioning, upgrades, hardware replacements, and secure decommissioning. Maintain consistency in supported hardware, operating systems, and workplace technology standards. Lead long-term improvements by addressing root causes and implementing scalable automation-enabled solutions. Collaboration & Workplace Technology Partnerships Partner with teams, including our digital gaming studios, to understand requirements and deliver reliable and scalable workplace technology solutions, including onboarding new processes and procedures, supporting specialized workflows, providing consultation on hardware, software, and user experience solutions, and aligning technology solutions to business goals and technical standards. Support conference room systems, collaboration tools, printers, and workplace peripherals used across office environments. Ensure workplace technology systems operate reliably for meetings, events, and day-to-day collaboration. Support offsite events and shows as needed (travel required). Assist teams in onboarding to new technologies, processes, and procedures by providing guidance, documentation, and hands-on support to ensure successful adoption. Build strong partnerships across business teams to understand evolving needs and help translate ideas into scalable workplace technology solutions. Act as a liaison between end users, Global Service Desk, and engineering teams to support change, improvements, and adoption of new technologies. Support internal partners in bringing their ideas to life by providing guidance on process, procedure, and alignment with existing systems. Support technology rollouts, device refresh initiatives, automation initiatives, and workplace experience improvements. Provide feedback to engineering and platform teams to improve the usability, reliability, and performance of workplace systems. Cross-System Ownership Take ownership of complex or high-impact issues, leading investigation and resolution across multiple technology domains. Investigate and resolve issues that span multiple technology layers including endpoint configuration, device management platforms, authentication systems, VPN and network connectivity, and workplace infrastructure. Recognize patterns across incidents and identify when issues represent broader systemic challenges. Drive coordination with engineering, security, and infrastructure teams to implement durable fixes. Operational Improvement, Documentation & Automation Identify recurring issues, trends, and inefficiencies, and translate them into standardized solutions, improved workflows, or automation opportunities. Design and drive scalable support approaches, including repeatable workflows, playbooks and automated processes, that improve consistency and enable broader teams to resolve issues effectively. Maintain and evolve these playbooks based on recurring issues, ensuring knowledge is continuously refined and shared across support teams. Create and maintain clear, structured documentation in Confluence, including troubleshooting guides, operational procedures, and knowledge base articles. Partner with the Global Service Desk to share knowledge, improve workflows, identify automation opportunities and increase overall support effectiveness. Promote consistent support practices and ensure alignment in how common issues are handled across teams through standardized workflows and approaches. Assist in evaluating, testing, and validating automation solutions, endpoint analytics tools, and AI-assisted support and troubleshooting capabilities. Proactively improve support operations by reducing manual effort and increasing consistency across common issue types. What You'll Bring Experience in the dedicated Executive Support space 3+ years of experience supporting enterprise desktop environments or workplace technology systems. Experience with Windows and macOS operating systems, including hardware, peripherals, and mobile device support. Experience supporting collaboration tools, productivity platforms, and workplace technology environments. Familiarity with endpoint management tools or enterprise IT management platforms. Working knowledge of networking fundamentals including DNS, Wi-Fi, VPN connectivity, and authentication workflows. Experience using service management platforms such as ServiceNow or similar tools. Ability to analyze sophisticated technical issues, identify root causes, and communicate solutions clearly. Strong documentation skills and a history of creating runbooks, playbooks, or knowledge base articles. Experience identifying trends, improving processes, or building automation initiatives is preferred. Core Requirements Demonstrates strong diagnosing and problem-solving skills across workplace technology environments, including hardware, operating systems, and network connectivity. Owns complex technical issues through resolution, including cross-team coordination when required. Owns the reliability and consistency of endpoint and workplace technology systems. Identifies patterns, trends, and opportunities for improvement, including automation and process optimization. Produces clear documentation and knowledge resources that enable scalable support and knowledge transfer. Collaborates effectively across teams while maintaining accountability for outcomes. In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more. Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $91,100 — $136,700 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.