Location: Romania; Argentina; Turkey; Slovenia; Albania; Moldova
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Italian and English – you’ll need to speak and write fluently. Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage!
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
We will review your CV once you apply!
Video Interview:
Record a video introduction in Italian.
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
УдалённоRomania; Argentina; Turkey; Slovenia; Albania; Moldova
Location: Ukraine
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed. We are looking for a
Senior QA Automation Engineer
to join us as part of our team for
6 month project
.
About the Role
As a
Senior QA Automation Engineer
, you will join the team that works on the
floLIVE project
. By challenging traditional networks and IoT solutions, the service offers sustainable and profitable IoT revenue growth to chip-set manufacturers, IoT Cloud Platforms, and Service Providers. Service operates a self-developed, cloud-based connectivity enablement platform designed and built especially for IoT and encompasses a wide range of services to market verticals, from a full GSM core network, through IoT BSS and up to IoT vertical solutions — all provided as-a-service via our global cloud.
Tech Stack:
Java/Kotlin, Gradle, Spring Framework, PostgreSQL, Kafka, Hazelcast, Docker, Kubernetes
Team Structure
:
Technical Lead, Lead, 1FE, 1BE
Work Environment:
Remote. Flexible working hours aligned with Israel time zones.
As a qualified expert, You will:
Design and develop automation tests to increase & maintain quality and efficiency
Keep automation current, flexible, and designed to work within a continuous integration/deployment framework
Work with Product and QA automation teams to build a test strategy
Work with CI & DevOps teams to continually run your tests in CI/CD frameworks.
We’re looking for you if you have
4+ years of experience in automation testing of applications in a commercial/software development environment
2+ years of experience with Java or Kotlin
Creation of Automation Test scenarios and Test cases by analyzing the functional specifications
Experience with standard automated test tools and instruments
Experience working with databases (e.g., PostgreSQL, ClickHouse), including writing queries and analyzing results.
Experience with event-driven systems, including Kafka and messaging pipelines.
Experience in containerization solutions (Docker, Kubernetes).
Strong English communication skills, both verbal and written, enabling effective collaboration with international teams, delivery of demos, presentation of results, and clear communication of complex topics.
Proactive, results-oriented problem-solver who takes ownership of challenges and delivers effective solutions in complex environments.
Bonus points:
Experience in CI/CD environments (Jenkins).
Manual testing and Frontend automation experience.
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values.
Interview steps
Interview with the recruiter.
Technical interview.
Manager Interview
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Solutions Architect to join our team and work on an orchestration platform for a leading global fintech company. The platform enables business partners to integrate once and offer a growing range of embedded financial products to their clients. In this role, you’ll own the end-to-end architecture across AWS infrastructure, .NET services, data flows, and partner integrations, collaborating closely with engineering teams and stakeholders to deliver secure, scalable, and reliable solutions.
🟩 What's in it for you:
Own the end-to-end architecture of a growing embedded finance platform
Shape reusable architecture patterns that support new products and provider integrations
Drive key architectural decisions across teams, working closely with engineering and technical leadership
✅
Is that you?
10+ years in software engineering, including 5+ years as a Solutions Architect
Strong hands-on experience with C#, ASP.NET, and .NET Core
Strong hands-on AWS architecture experience delivering secure, production-grade distributed systems
Solid experience with microservices, REST APIs, asynchronous/ event-driven patterns, and enterprise integrations
Working knowledge of React-based architecture, micro-frontends or embeddable components, and browser security
Experience with PostgreSQL and NoSQL databases (MongoDB), including data modeling, performance, and migrations
Hands-on experience with Docker, Kubernetes/EKS, IaC, CI/CD, and automated release controls
Ability to define non-functional requirements for availability, scalability, performance, recoverability, security, privacy, and supportability
Strong communication skills and ability to explain technical decisions and influence cross-functional teams and external partners
Valid U.S. visa and ability to travel to the U.S. for onboarding and knowledge transfer
Desirable:
AWS Certified Solutions Architect (Associate or Professional)
Background in payments, financial services, embedded finance, lending, BaaS, or regulated platforms
Experience with Akamai, AWS KMS/ACM, Argo CD, Snowflake, SFTP/file integrations, and enterprise identity/SSO
Experience with pluggable provider architectures, white-label portals, embeddable widgets, or multi-tenant platforms
Familiarity with architecture governance, threat modeling, PCI-related controls, privacy requirements, and audit evidence
🧩Key responsibilities and your contribution
In this role, you’ll provide architectural leadership throughout the development lifecycle, ensuring technical solutions meet business needs and quality standards.
Own solution architecture from discovery through production, including technical designs, transition plans, and engineering guidance
Design architectures across React portals, embeddable widgets, .NET microservices, APIs, Python data pipelines, and databases
Design AWS solutions using EKS, Lambda, ECS, S3, and Step Functions
Maintain architecture decision records, context and sequence diagrams, API and event contracts, non-functional requirements, and deployment views
Guide secure integrations with embedded finance providers, partners, identity services, enterprise APIs, file-based exchanges, webhooks, and downstream billing or settlement capabilities
Define patterns for service boundaries, API-first design, event-driven processing, idempotency, resiliency, error handling, auditability, and modular provider onboarding
Identify technical risks and cross-team dependencies, and develop mitigation plans
Partner with platform engineering teams on Terraform/Pulumi, Kubernetes, CI/CD, environment strategy, secrets management, and release controls
Drive secure design using IAM, encryption, key/secret and TLS/certificate management, network segmentation, least privilege, and secure development practices
Define observability standards; lead performance, resilience, and production readiness reviews
Coach engineers, resolve cross-team decisions, and communicate technical trade-offs to stakeholders
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Yerevan, Armenia
Description
The Senior Executive Assistant provides comprehensive executive and administrative support to the Chief Sales Officer (CSO), ensuring effective coordination, communication, and information flow across the sales organization. The role encompasses calendar and travel management, preparation of executive-level reports and presentations, coordination of cross-departmental activities, monitoring of key deliverables, and facilitating communication between the CSO’s office, regional teams, business partners, and senior management.
Responsibilities
Own the CSO's calendar end to end prioritize requests, protect focus time, resolve conflicts across time zones (Europe, LatAm, Asia)
Screen and triage all incoming email, calls and messages; respond on the CSO's behalf where appropriate and escalate only what needs the CSO
Plan complex international travel, visas, accommodation and itineraries, including trade shows and client visits (e.g. ICE, SiGMA, SBC events)
Prepare the CSO for every meeting: briefing notes, background on attendees, previous discussion points, and desired outcomes
Act as the main interface between the CSO and all sales staff, from routine requests to sensitive matters
Run the CSO's operating rhythm: weekly team-lead meetings, regional reviews, 1:1s, quarterly business reviews — agendas, minutes, decisions and action items
Track every action item and deadline the CSO assigns; chase owners, flag slippage early and close the loop without being asked
Coordinate with other departments (Project Implementation, Marketing, Finance, Legal, HR) to unblock sales deals and internal requests
Consolidate inputs from regional team leads into reports, dashboards and presentations for senior management and the board
Build high-quality decks, memos and summaries in English (and other languages as needed) that are ready to send without rework
Maintain trackers for pipeline updates, priority-country plans, partner status and team KPIs
Do first-pass research on markets, competitors, prospects and regulation when the CSO needs a quick view
Lead or coordinate special projects on the CSO's behalf: market-entry preparation, sales kick-offs, offsites, partner events
Represent the CSO's office in internal meetings and with external partners when the CSO is unavailable
Handle confidential information (contracts, compensation, strategy, personnel matters) with complete discretion
Continuously improving how the CSO's office works: templates, processes, tools and automation
Requirements
5–7+ years as Executive Assistant, Chief of Staff or Office Manager to a C-level executive, ideally CSO, CCO, CEO or Managing Director
Experience in a fast-paced international company; B2B tech, SaaS, iGaming or fintech is a strong advantage
Track record of supporting a leader who manages multiple teams across regions and time zones
Bachelor's degree in business, languages, international relations or a related field; a master's is a plus
Fluency in English (C1–C2, business-level written and spoken), Russian, and Armenian is required; proficiency in Spanish, Portuguese, or other European or Asian languages is considered an advantage
Excellent writing: produces clear emails, memos and executive summaries that need no editing
Advanced MS Office / Google Workspace, especially PowerPoint and Excel (pivot tables, trackers, basic dashboards)
Comfortable with CRM and collaboration tools (e.g. Salesforce or HubSpot, Jira, Slack/Teams, Notion) and with AI assistants to speed up work
Strong project management: runs several workstreams at once and keeps every deadline visible
Understanding of sales processes, pipelines and commercial terminology
Location: Dubai, United Arab Emirates
Müller’s Solutions
is hiring a Business Analyst to join our team in Dubai. You’ll work with business stakeholders and delivery teams to understand needs, improve processes and turn requirements into effective solutions for our clients.
Key Responsibilities
Lead requirements workshops and interviews with stakeholders, then document business and functional requirements
Analyse current (As-Is) processes, identify gaps and inefficiencies, and design improved (To-Be) processes
Write BRDs, FRDs, user stories, acceptance criteria and process maps (BPMN)
Act as the link between business users and technical teams through design, build and testing
Keep the product backlog prioritised and support sprint planning in Agile teams
Plan and coordinate UAT: write test scenarios, support users, and track defects to closure
Analyse data and prepare reports and dashboards to support decision-making
Manage stakeholder expectations, change requests and scope throughout the project
Prepare training materials and user guides, and support go-live and post-implementation reviews
and hypercare
Support demand intake, release planning and continual improvement of the platform
Requirements
Requirements
Requirements
3+ years of experience as a Business Analyst on IT or digital transformation projects
Strong skills in requirements elicitation, documentation and process modelling
Hands-on experience writing user stories and working in Agile/Scrum teams
Proficiency with tools such as Jira, Confluence, Visio or Lucidchart, and MS Office
Data analysis skills; Excel essential, and Power BI or SQL is a plus
Excellent communication, facilitation and presentation skills in English; Arabic is a plus
Bachelor’s degree in Business, IT, Engineering or a related field
Preferred Certifications
CBAP / CCBA / ECBA (IIBA)
PMI-PBA
Certified Scrum Product Owner (CSPO) or PSPO
Lean Six Sigma (Green or Yellow Belt)
Location: New York, United States; Miami, United States; Dallas, United States; Charleston, United States; Charlotte, United States
Crystalia Glass is seeking an experienced, analytical, and execution-focused
Head of Sales (B2C)
to spearhead sustainable revenue and conversion growth across our nationwide retail operations.
We are looking for a growth-oriented builder rather than a maintainer — a commercial executive with a proven track record of diagnosing funnel bottlenecks, architecting high-converting sales systems, enforcing strict operational discipline, and scaling inbound, call-driven consumer sales.
The ideal candidate brings deep commercial leadership experience in the national consumer market, specifically within consultative,
custom-made physical products
with an average order value of $6K+.
Responsibilities:
Revenue Growth & Funnel Optimization:
Develop and execute the overall B2C growth strategy. Rigorously analyze sales data to identify root causes of lost revenue, prioritize growth levers, drive stage-by-stage conversion gains, accelerate speed-to-lead and quote turnaround, and eliminate avoidable lost deals.
Leadership Through Managers:
Lead, mentor, and hold accountable B2C Sales Team Leads. Establish their operating cadence, review cycles, and QA standards; empower each Team Lead to drive daily execution, rep coaching, and performance management.
Commercial Engine & Process Architecture:
Design and refine end-to-end B2C customer engagement standards, multi-touch follow-up cadences (phone, SMS, email), discounting discipline, margin preservation, and seamless order handoffs to production.
AI Integration & Conversation Intelligence:
Actively embed modern AI workflows into daily sales operations. Leverage conversational AI, automated speech transcription, and LLMs (ChatGPT, Claude, specialized speech QA) to run 100% call QA, surface recurring objection patterns, diagnose lost-deal root causes, and equip Team Leads with automated coaching insights for their reps.
Operational Excellence & CRM Governance:
Establish and enforce strict CRM architecture and hygiene (HubSpot, Salesforce, or equivalent). Oversee pipeline stages, automated task flows, omnichannel sequences, and SLA tracking; build BI dashboards that turn pipeline data into prioritized operational actions with clear owners and deadlines.
Sales Enablement & Training:
Develop deep expertise in our architectural glass systems, configurations, and pricing logic. Partner with the Training Department to create practical objection-handling playbooks, scripts, and targeted coaching modules based on real call transcript data.
Cross-Functional Collaboration:
Partner with Marketing on lead volume, CAC, lead scoring, and segment quality, while expanding complementary demand channels (referrals, repeat clients, trade/design partnerships). Align with Estimating and Production to ensure quote accuracy and reliable turnaround times.
Executive Cadence & Strategic Alignment:
Own full operational accountability for the B2C sales function. Deliver transparent reporting and forecasting to the CEO on conversion, margins, and revenue performance, serving as the trusted leader of the retail commercial engine.
Requirements
Experience:
10+ years of total sales experience, with 5+ years in sales leadership.
3+ years as head of a B2C sales function directly managing Team Leads or sales managers who ran their own front-line teams.
Demonstrated track record leading a B2C business generating
$30M+
in annual revenue.
Market & Product Background:
Proven leadership in
the
national market
selling physical, consultative, custom-made products requiring discovery, quoting, and production (e.g., architectural glass, windows & doors, custom closets, cabinetry, kitchens, remodeling, flooring, or interior finishes; installation experience is not required).
Sales Model:
Expert in high-volume, inbound, call-based B2C sales environments where conversion hinges on rapid lead response, quote turnaround, and structured follow-up cadences.
Proven builder profile: documented success in building or substantially redesigning a sales engine from scratch, demonstrating verified conversion and revenue expansion rather than simply maintaining existing workflows.
Experience designing and managing performance-driven commission plans for B2C sales teams.
Analytical Discipline:
Rigorous data-driven mindset capable of isolating funnel drop-offs, separating lead quality issues from sales execution flaws, and verifying ROI on operational changes.
CRM & AI Fluency:
Advanced proficiency in CRM pipeline design, automation, SLA tracking, and BI dashboards. Daily, practical adoption of modern AI tools (ChatGPT, Claude, Gemini, Perplexity) applied to call QA, lost-deal reviews, and team performance diagnostics.
Leadership & Communication:
Exceptional communication and interpersonal skills, with a direct, transparent management style and a track record of making decisive, data-backed talent and performance decisions.
Skills & Attributes:Education / Plus:
Business or Marketing degree is a plus; prior experience in a combined Sales & Marketing leadership role is an asset.
Benefits
Competitive base salary + performance-based bonuses.
On-site role, Monday to Friday, 8:30 AM – 5:00 PM.
Complete ownership of the sales strategy and a chance to lead business expansion in a fast-growing U.S. company.
Opportunity to make a tangible, high-impact contribution to the business.
Location: Al Jubail, Saudi Arabia; Dhahran, Saudi Arabia
We are seeking an experienced Rotating Equipment Engineer specializing in industrial diesel engines to join the Mechanical Services Shops. The role focuses on diesel-engine overhaul engineering, troubleshooting, diagnostics, performance testing, repair planning, and root cause analysis (RCA) for engines used in oil and gas applications.
Key Responsibilities
Plan and supervise diesel-engine overhauls, including inspection, repair scope, dimensional checks, and component clearances.
Troubleshoot diesel-engine mechanical systems, fuel injection, turbochargers, cooling, lubrication, governors, electronic controls, and protection systems.
Ensure proper engine assembly, quality control, timing, torque settings, and compliance with OEM specifications.
Conduct dynamometer and load testing to evaluate engine performance, vibration, temperature, pressure, emissions, and fuel consumption.
Perform failure analysis and root cause investigations, recommending corrective actions and reliability improvements.
Review OEM manuals, technical specifications, test results, and diagnostic data to ensure safe and reliable engine operation.
Requirements
Education:
Bachelor's degree in Mechanical, Automotive, Marine, or Power Engineering from a recognized and approved program.
Total Experience:
Minimum
15 years of experience in engine or rotating equipment engineering
.
Relevant Experience:
Minimum
8 years of hands-on experience in industrial diesel-engine overhaul, diagnostics, and performance testing
.
Strong expertise in diesel-engine mechanical systems, fuel injection, turbochargers, cooling, lubrication, governors, controls, and protection systems.
Hands-on experience with OEM diagnostic software, borescope inspection, vibration analysis, dynamometer or load-bank testing, and root cause analysis.
Ability to interpret OEM manuals, technical specifications, engine test curves, alarm logs, and electronic control data.
Preferred Qualifications
Relevant OEM diesel-engine training and certifications.
Mobius vibration analysis certification.
ICML MLA I or equivalent lubrication certification.
Location: New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are seeking an experienced Sales Operations Manager to partner with our Sales team for Mid-Market, Enterprise & Strategic segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions.
This is a full-time role that can be held from our New York hub or remotely within the Eastern US time zone.
What you’ll do at Figma:
Serve as a trusted thought partner and strategic advisor to the SVP of AMER Sales — translating business performance, market trends, and field insights into clear recommendations that shape regional priorities, guide investment decisions, and accelerate growth
Assist the forecasting process for Mid-Market, Enterprise & Strategic, bringing rigor and repeatability to pipeline reviews
Lead and elevate the operating cadence — MBRs, QBRs, weekly forecast reviews — by synthesizing trends, surfacing risks and opportunities, and driving leadership to clear, timely decisions
Shape the organizational foundation across the segments by recommending headcount, org design, quota structures, and book-of-business allocation — ensuring the business is set up to scale efficiently and equitably
Build and maintain intelligence systems — dashboards, performance reports, and automated insights — that leverage AI to compress the time from data to action for sales and finance leadership
Deploy AI tools and workflows to continuously improve operational processes: from pipeline analysis and forecasting accuracy to identifying patterns in rep performance and segment health that would be impossible to surface manually
Partner cross-functionally with Sales Systems, Finance, and Data Science to uphold data quality and governance standards — ensuring the insights leadership relies on are trustworthy, timely, and actionable
We'd love to hear from you if you have:
5+ years of sales operations experience, preferably in a high-growth SaaS environment
Strong analytical and technical skills, with proven expertise in Salesforce, SQL and BI tools (specifically Sigma)
Demonstrated experience leveraging AI tools to generate sales insights, including hands-on experience with Claude Code and Codex
Strong communication skills with the ability to translate complex analysis into clear, actionable insights and deliver sophisticated models, spreadsheets, and executive presentations to senior leadership
While not required, it’s an added plus if you also have:
Deep SQL knowledge and experience with Sigma and Gong
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring a People Business Partner to support managers and employees across Marketing, Finance, Legal, People, Talent, Workplace, and Executive Assistants. Reporting to the Lead People Business Partner for Business & G&A, you’ll be the primary People Business contact for these teams. This is a hands-on individual contributor role: one day you may coach an employee through a difficult conversation, and the next you may partner with a C-suite executive on a major reorganization. No task is too big or too small. You’ll build a sustainable network across employees, managers, and leaders so you deeply understand each team’s work, talent, and business goals. You’ll independently own the People Business agenda for this portfolio, including its most senior leaders: set priorities with them, shape consequential talent and organizational changes, and drive the work through implementation and results.
WHAT YOU'LL DO
- Own the People Business agenda for your portfolio. Build trusted relationships across employees, managers, and senior leaders; understand each team’s business goals, talent, and challenges; and set priorities that deliver results.
- Improve how managers manage. Coach managers through performance, feedback, development, retention, and difficult talent decisions. Help employees prepare for difficult conversations, and partner with senior leaders to strengthen management across their teams.
- Drive talent and organizational changes. Use firsthand context and people data to diagnose needs, align leaders on trade-offs, and lead work such as team redesign, leadership development or hiring, and new performance approaches through implementation and measurable results.
- Own sensitive people matters. Manage intake, communication, and follow-through for employee relations, leave, accommodations, investigations, and other cases, partnering with People Operations, Legal, Immigration, and other specialists.
- Lead performance, engagement, and compensation work. Guide teams through twice-yearly reviews and engagement cycles, including manager preparation, calibration, and follow-up. Advise leaders on cash and equity rewards through partnerships with the Compensation team.
- Make the wider People Business team more effective. Identify recurring gaps, build reusable processes, guidance, or tools, drive adoption, and measure improvements in quality, consistency, or capacity.
WHAT YOU NEED
- A strong record of improving how managers manage, including direct coaching on performance, development, retention, and difficult talent decisions. Relevant experience may come from People Business Partner work, consulting, leadership development, or substantial management experience.
- Sound talent judgment and independent ownership. You can earn senior-leader trust, set priorities across a broad portfolio, and drive consequential people and organizational changes through implementation with limited direction.
- Good judgment in sensitive situations. You act decisively with incomplete information, communicate clearly, maintain confidentiality and documentation, and know when to involve specialists or escalate with a recommendation.
- Strong analytical habits. You use people and business data alongside firsthand context to identify priorities, recommend practical action, and assess results.
- A hands-on IC mindset. You enjoy detailed casework and direct employee and manager coaching alongside senior-leader partnership. If your background is outside HR, you can learn People policies and case processes quickly with coaching.
NICE TO HAVE
- Prior People Business Partner experience, including employee relations, compensation, and recurring performance and engagement cycles.
- Experience in people consulting, performance coaching, or learning and development that includes direct work with managers and measurable talent outcomes.
- Experience creating reusable manager guidance, case templates, or responsible AI and automation workflows that improve a People team’s effectiveness.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Are you energized by bridging the gap between frontier AI capability and complex customer reality? Do you want to architect high-performance, resilient machine learning systems directly inside strategic enterprise environments? We are looking for a Staff Forward Deployed Engineer (FDE) to join our team. The team is responsible for taking our large language models and making them work reliably, securely, and at peak performance within our customers' custom infrastructure and data perimeters.
In this role, you will act as the principal technical translation layer between our core engineering teams and our strategic partners. You will own the architecture for highly ambiguous, customer-specific inference challenges—ranging from multi-tenant model serving to multi-datacenter disaster recovery and custom hardware validation. You will lead technical adoption end-to-end, ensuring our models achieve exceptionally low latency, high throughput, and seamless resilience in the field.
As a Forward Deployed Engineer, you will:
• Embed directly with customer engineering teams to architect the "connective tissue" between our AI models and their live, complex production environments.
• Design advanced model serving topologies, implementing multi-tenant architectures, intelligent model routing, and cross-datacenter failover strategies for multi-cluster environments.
• Optimize "AI-in-a-box" and private deployments, balancing localized SRE constraints like Kubernetes multi-cluster scale with raw model performance.
• Conduct rigorous benchmarking and profiling of customer LLM workloads, root-causing performance degradation (e.g., slow generation) via metrics, dashboards, and distributed logs.
• Accelerate hardware validation, collaborating with clients to run and support Cohere models on next-generation accelerators (GPUs, TPUs, AMD, and custom ASICs).
• Translate complex field friction into platform upgrades, delivering prescriptive feedback and contributing directly back to core product features.
• Ensure Day-1 production reliability, assisting customers in establishing sound deployment patterns, SLOs, and observability frameworks.
You may be a good fit if you have:
• 8+ years of engineering experience running production infrastructure, designing large-scale distributed systems, or deploying enterprise software in complex environments.
• Deep technical depth in production Kubernetes, including orchestration across multi-cluster and hybrid/multi-cloud ecosystems (GCP, Azure, AWS, OCI).
• Strong understanding of LLM architecture and inference dynamics, specifically how attention mechanisms, compute-bound prefill, and memory-bound decode phases dictate live performance.
• Hands-on experience with modern inference engines and optimization stacks (e.g., vLLM, TensorRT-LLM, lmd, or Dynamo).
• Familiarity with distributed serving techniques, such as prefill/decode disaggregated serving, distributed KV caching, and multi-GPU workloads.
• Exceptional customer-facing technical leadership, with a proven track record of scoping highly ambiguous problems and steering executive technical stakeholders.
• The high agency, grit, and adaptability to write same-day production code while managing client-side deployment politics or blockers.
• Strong programming foundations in Python, Go, or C++, comfortable moving fluidly between backend data pipelines and infrastructure layer tuning.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
We're looking for an experienced Front-End Developer to join our web team, which owns every Edconic digital property – from our school websites to landing pages and email templates. Build and maintain public-facing websites, micro-sites, and landing pages in collaboration with our lead developer, IT, and MarTech.
УдалённоseniorEdconic supports and embraces diversity and inclusiveness, and we encourage candidates from all backgrounds to apply, even if you don't meet every requirement listed here
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Machine Learning Engineer, Customer Memory.
About the job
This position is needed to build and scale the pipelines that turn raw conversation data into structured, searchable customer memory, and the evaluation systems that keep that memory accurate as the product evolves.
You'll join the Conversation Memory team, which builds the memory layer behind Twilio's Conversational AI platform: the systems that extract what matters from millions of conversations, resolve it to the right customer, and retrieve it in milliseconds when an agent needs it. Memory that is wrong, stale, or crossed between customers is worse than no memory at all, so quality measurement is a first-class part of the work.
Responsibilities
In this role, you’ll:
Build the extraction pipeline that turns raw data into structured memory, tuning the LLM prompts and schemas that decide what an AI agent remembers about a customer and what it forgets.
Own the retrieval path that answers "what do we know about this person?" in milliseconds, working with embeddings, vector search, and ranking
Contribute to the eval systems that tell us whether memory is actually getting better, turning a fuzzy question of quality into benchmarks and regression gates that run before every change ships.
Diagnose production issues across the ingestion, extraction, and indexing path using logs, metrics, and traces.
Partner with Product and ML teams to translate customer problems into system changes and evaluation criteria.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Experience building backend services, and a demonstrated ability to pick up new languages, frameworks, and tools as the problem demands.
A curious approach to service management: ability to investigate how systems actually behave in production, and desire to continuously learn how to operate them with rigor and accountability.
Experience building or working with evaluation/quality-measurement systems, such as regression detection or quality metrics, or the desire to learn.
Solid grounding in observability practices: structured logging, metrics, and using them to debug distributed systems in production.
Fluency with AI-assisted dev tools (e.g. agents for code generation, review, debugging), applied with deliberate direction and critical thinking.
Desired:
Experience with Go and/or Python.
Experience with event-streaming systems (e.g. Kafka).
Experience building LLM-backed products.
Practical experience applying ML, e.g. building, evaluating, or productionizing models.
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Vice President of Platform Engineering reports to the CTO and leads the strategy, organization, and execution for 1Password’s core service and development platforms. The VP is accountable for building secure, reliable, and scalable foundations that enable teams across 1Password to deliver, operate, and own with autonomy, speed, and unambiguous accountability. The VP owns operations, drives delivery, and develops a high-performing team to achieve impactful results.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Experience: 10+ years of experience in software engineering, with at least 7 years in a leadership role, preferably with experience building and operating at the intersections of IaaS, SaaS, and the cybersecurity industry.
- Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related fields; or proven equivalent work experience.
- Proven track record establishing durable, full-lifecycle ownership for critical platforms and services, including adoption, customer experience, reliability, security, cost, incident response, and continued evolution.
- Proven ability delivering and operating cost-effective mission-critical infrastructure and platform systems serving internal- and consumer-facing software products, operational efficiency and market expansion.
- Strong business and technical acumen in systems and software engineering, proven ability to lead an organization and culture delivering best practices and innovation.
- Exceptional analytical and strategic thinking skills, with the ability to define, develop and execute strategic plans across a wide set of objectives, driving committed quantifiable results.
- Extensive experience in building, maintaining, and influencing operational excellence, including process and system optimization, scalability, and the development and management of performance metrics
- Demonstrated ability to collaborate effectively with C-suite leaders and cross-functional teams, aligning on strategic priorities to achieve shared objectives.
- Outstanding communication skills, with the ability to convey complex ideas clearly, build trust, inspire broadly, gaining alignment across diverse stakeholders.
- Proven expertise in leading and sustaining multi-year transformational initiatives in fast-paced, complex, and dynamic environments.
- Proven experience building, developing and scaling high-performing teams.
What you can expect:
- Leadership: Continuously evolve, develop and execute the Platform Engineering vision, strategy, objectives, and roadmaps, aligning and laddering it with the company strategy and customer needs. Proactively incorporate market and industry trends, competitive landscape, and customer insights to identify opportunities, informing strategic decision-making.
- Transformation: Lead multi-year changes to 1Password’s engineering architecture and operating model, building shared platforms, supported paths, and common practices that improve reliability, security, developer effectiveness, and the company’s ability to scale.
- Company Initiatives: Lead technology-adjacent strategic initiatives that facilitate delivering best-in-class engineering results, from inspiration and innovation, to implementation and iterative improvement.
- Operations: Design and evolve the organization, ownership model, and operating mechanisms needed to execute the strategy. Establish clear accountability for the platforms and services the organization operates directly, while creating governed, supported paths that enable other teams to own and operate their products independently.
- Engineering Systems and Practices: Advance how software is built and operated across 1Password through ubiquitous engineering standards, operational excellence, and safe, measurable Agentic Engineering practices. Establish the platforms, controls, and evidence needed for teams to adopt these practices while remaining accountable for their results.
- Performance: Establish clear, quantifiable outcomes across the organization and operating mechanisms that expose progress, quality, adoption, operational health, and business impact. Use evidence to make investment, prioritization, and organizational decisions, transparently providing actionable insights for the executive team and organizational leaders.
- Cross-functional Collaboration: Build strong relationships across the company to proactively identify needs, align strategies, and optimize your company-wide impact. Foster collaboration within and beyond the Technology organization to influence change. Apply critical feedback toward achieving strategic goals. Represent the technical organization in senior leadership meetings, providing updates on strategic initiatives, operational execution, and industry trends and their implications.
- Team Leadership: Build and lead a high-performing team by mentoring and coaching direct reports, evaluating organizational talent, and implementing plans to prepare talent for future business demands.
- Leadership Growth: Invest in the growth and development of the leaders within the technology organization across 1Password via direct mentorship, sponsorship, and participation at sibling organization events, as well as providing leadership alongside cross-functional partner teams, such as Product, Security, People/Talent, Operations and L&D.
- Culture and Org Health: Drive and evolve our high-performance culture, fostering psychological safety, inclusivity, ownership, and agility. Champion initiatives to enhance the employee experience organizationally- and company-wide.
- Financial Oversight: In partnership with Finance, own the organization’s investment and capacity strategy, balancing current operations, future-state transformation, and targeted growth. Ensure resources are allocated against the highest-value outcomes and adjust plans when evidence or business priorities change.
USA-based roles: The annual base salary for this role is between $302,000 USD and $483,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles: The annual base salary for this role is between $278,000 CAD and $445,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Mexico City, Mexico
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Supervisor, Billing Operations.
About the job
We are seeking an experienced Billing Supervisor to support end-to-end order processing, invoicing, and post-billing communications for sales teams and customers. In this role, you will work closely with Deal Operations, Revenue Accounting, Collections and Sales to ensure smooth contract execution and issue resolution.
You will directly lead and support an operational team based in Mexico while collaborating cross-functionally with global counterparts across the United States, Ireland, and India.
Responsibilities
In this role, you’ll:
Lead and supervise an international team of analysts and senior analysts handling post-billing communications, invoice portal processing, and issue remediation.
Oversee daily order management, billing, and communications to ensure timely invoicing, precise contract provisioning, and rapid issue remediation while holding the team accountable to key SLAs.
Serve as an escalation point for billing, collections, and order management inquiries, delivering timely resolutions for both internal stakeholders and external customers.
Review and validate customer contracts across multiple internal systems to maintain data integrity and accurate financial reporting.
Execute and own SOX-compliant month-end reconciliations for billing and provisioning, ensuring full data completeness and accuracy.
Coordinate and fulfill audit deliverables for internal/external auditors and tax consultants during quarterly and annual reviews.
Drive continuous operational improvements, participate in system enhancement initiatives, and lead new process implementations.
Onboard, train, and mentor team members to maintain high operational standards across the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years experience in a billing operations role
Experience with Salesforce
Experience with supporting team members from a supervisory standpoint
Excellent communication skills for internal and external stakeholders
Proficiency in Excel
Strong attention to detail
Ability to prioritize and multitask throughout high volume order processing
Ability to identify, analyze, and resolve issues independently
Collaborative working style and experience working cross-functionally
Ability to support flexible timezone meetings periodically
Excellent written, and verbal communication skills in English
Desired:
Experience working in the SaaS/technology industry
Experience working with an international team
Knowledge of and experience with SOX controls
Experience with Zuora
Location
This role will be remote, and based in Mexico City, Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London, United Kingdom
Workplace: remote
NovaKid is online-school for children 4 -12 years old, in which children remotely learn English language with natives from the US and the UK. Our customers come from more than 50 countries all over the world. We have 100K+ students and 4K+ teachers. Our international team is proud of 450+ developers / support managers and marketing gurus.
Help turn lesson content into learning that works.
We are looking for a Learning Content Editor
who can recognise what makes a lesson clear, engaging and effective, whether it was created by a person, AI or a combination of both.
You will review lesson drafts and completed lessons, looking beyond correct language to the overall quality of the learning experience. You will work closely with content creators, project managers and proofreaders to make sure lessons achieve their intended outcomes.
What you will do
Check that activities teach, practise and assess the intended learning outcomes.
Assess logical flow, scaffolding, pacing and suitability for learners’ ages and levels.
Spot opportunities to make lessons more engaging and give learners more meaningful practice.
Review slides, instructions, teacher notes and interactions for clarity and intuitive use.
Identify English that sounds unnatural, awkward or overly formulaic, even when it is grammatically correct.
Provide specific suggested changes, explain why they matter and check the creator’s revisions.
Use AI and automation thoughtfully to support efficient, consistent editorial review.
You will recommend improvements, including sample wording or alternative activities where useful; creators implement all changes. The role focuses on educational editorial review, with detailed proofreading handled by proofreaders.
What you will bring
Experience reviewing or developing educational content and a strong understanding of how learners build skills.
Native-level English, with an excellent ear for natural phrasing, dialogue and age-appropriate language.
The ability to explain editorial decisions clearly and give constructive, practical feedback.
A collaborative approach, sound judgement and reliable organisation.
An open, critical approach to AI and an interest in useful automation.
Experience with English language learning materials and interactive digital lessons would be an advantage.
Qualifications and experience
A relevant bachelor’s degree, such as Education, English or Linguistics.
At least three years’ experience editing or developing educational content.
Native-level English and a sound understanding of what makes lessons effective and engaging.
Clear, constructive communication and confidence using AI tools.
Experience with English language learning materials would be an advantage.
We Offer
Fully remote work
A chance to shape the future of AI-driven education
A dynamic team that loves building innovative products
УдалённоseniorUkraine; Flexible working hours aligned with Israel time zones
УдалённоSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorYerevan, Armenia; Own the CSO's calendar end to end prioritize requests, protect focus time, resolve conflicts across time zones (Europe, LatAm, Asia); Track record of supporting a leader who manages multiple teams across regions and time zones
headNew York, United States; Miami, United States; Dallas, United States; Charleston, United States; Charlotte, United States
New York, NY • United States; This is a full-time role that can be held from our New York hub or remotely within the Eastern US time zone
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
ОфисUnited States; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Brazil - Remote
Brazil - Remote
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
УдалённоRemote (United States | Canada)
Mexico City, Mexico; Ability to support flexible timezone meetings periodically