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Location: Dammam, Saudi Arabia PIPECARE Group is looking for an experienced Rigger Level 1 to join our team in Dammam, Saudi Arabia. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry/sector: Oil & Gas / In Line Inspection services. Rigger Level 1 is responsible for planning, supervising, and executing all rigging and lifting activities safely and efficiently. The role ensures that lifting operations are carried out in compliance with company procedures, client requirements, and applicable safety standards. Key Responsibilities & Authorities Perform and supervise all rigging and lifting activities in accordance with approved lifting plans and safety procedures. Inspect slings, shackles, hooks, chains, wire ropes, spreader beams, and other lifting equipment before use. Ensure all lifting gear is properly certified, tagged, and fit for purpose. Determine load weights, center of gravity, and suitable lifting points before lifting operations. Coordinate with crane operators, supervisors, and lifting teams to ensure safe execution of lifting activities. Direct crane movements using approved hand signals and communication methods. Ensure loads are properly secured, balanced, and controlled during lifting operations. Conduct pre-lift inspections and participate in toolbox talks and risk assessments. Monitor lifting operations and stop any activity that presents a safety risk. Report damaged or defective lifting equipment and remove it from service. Maintain lifting equipment records and inspection logs. Assist in loading, unloading, positioning, and installation of equipment and materials. Guide and mentor junior riggers. Report incidents, near misses, unsafe conditions, and operational issues to the supervisor. Following team leader instruction all the time during the activities. Need to submit all lifting plans prior to each activity. Always available to meet the Client schedule. Train other employees when and as required by other team members as per Management. Always notify the line manager for sick leave or annual vacation. Need to attend multiple activities in given single day. Requirements High School Diploma or equivalent. Valid Saudi Aramco Rigger Level 1 certification. Minimum 5 years of experience in rigging and critical lifting operations. Knowledge of lifting equipment, rigging techniques, and load calculations. Ability to read and interpret lifting plans and rigging drawings. Good communication skills in English. Strong understanding of HSE requirements and lifting regulations. Saudi Aramco work experience. Work experience in Hydrocarbon facilities. Must have valid Driving License of KSA.

Location: Houston, TX, United States Position Summary The Electronics Technician - ILI Systems & Equipment owns the full lifecycle of PIPECARE Western Hemisphere’s electronics assets - bench-level preparation, testing, calibration, repair, and reliability support across the region’s inspection technologies (Caliper, MFL, UTWM/UTCD, and EMAT), the tracking and locating equipment that supports every mobilization (AGM units, toolmounted transmitters, and pig locators) - together with management of the electronics store, tool inventory, consumables, and the component requisitioning that ties it all together. Given the size of WH’s tool fleet and its annual tool-prep volume, this is designed and resourced as a single-incumbent role covering both functions. It shall be noted that PIPECARE has subsidiaries around the world and, although the Electronics Technician reports to the Shop Supervisor, the responsibility of the Electronics Technician is to ensure that all tasks related to the Western Hemisphere are executed according to the plan, corporate standards, and policy approved by the Corporate Office. Job Functions, Responsibilities & Authorities A. Tool Preparation, Testing & Calibration • Follow approved written instructions, schematics, and design specifications to assemble and prepare Caliper, MFL, UTWM/UTCD, and EMAT tools, using test equipment, hand tools, and precision soldering techniques. • Perform electronic assembly, soldering, rework, and inspection in accordance with approved workmanship procedures, ESD-control requirements, and applicable IPC standards. • Perform bench and pull-rig/test-loop calibration of sensors, magnetizers, transducers, odometer wheels, and IMUs against reference standards ahead of every mobilization, in accordance with approved procedures and calibration requirements. • Execute dry-run and pull-test acceptance procedures; a tool is not released until every acceptance criterion is met and signed off. • Conduct pressure testing of external electronics and containers. • Perform final check, calibration, and sign-off on tools prior to mobilization. • Assemble experimental circuitry or prototype builds per engineering instructions for R&D and internal projects. B. Battery & Power Systems • Build, test, and capacity-verify battery packs against run-duration requirements, with margin for delays • Rebuild, rewire, and replace battery packs and individual cells only in accordance with approved procedures, applicable safety requirements, and authorized competency limits. • Monitor pack health and flag batteries approaching end-of-life before they cause a field failure. • Ensure battery packs are handled, packaged, labeled, and documented correctly for every shipment, domestic and cross-border, in accordance with applicable DOT/IATA lithiumbattery transportation requirements and company procedures. C. Tracking & Locating Equipment (AGM, Transmitters & Pig Locators) • Prepare, install, and battery-test tool-mounted tracking transmitters (electromagnetic, acoustic, or magnetic) ahead of every mobilization, confirming signal strength and battery life cover the full expected run duration. • Maintain and pre-run test Above Ground Marker (AGM) units: battery and solar power systems, antenna and geophone accessories, GPS time synchronization, and onboard data storage. • Maintain and battery-test handheld and vehicle-mounted pig locators/receivers used by field crews to track tool progress and pinpoint a stopped or stuck tool. Maintain pig signallers and passing indicators at launch, receive, and key trap locations, including mechanical trigger, battery, and alarm function checks. • Retrieve and back up AGM passage data after each run and provide it promptly to the Data Analysis team in the required format for odometer/IMU correlation. • Troubleshoot and repair faulty tracking equipment returned from the field; hold any unit that fails pre-run acceptance out of service until repaired and re-tested. • Maintain a dedicated inventory of spare transmitters, AGM units, locators, batteries,and antennas sized to WH’s mobilization schedule, so a failed unit never delays a launch. D. Repair, Troubleshooting & Continuous Improvement • Test, troubleshoot, and repair completed tools, field returns, and incoming PCBs in accordance with approved procedures and electronic workmanship requirements. • Perform component-level fault diagnosis using multimeter, oscilloscope, and related diagnostic equipment • Operate drills and other machine tools to fabricate or repair tool components (flaps, connectors, etc.) • Lead or support root-cause analysis on any tool that underperforms or fails in the field, and close out the resulting corrective actions. • Proactively propose improvements to tool-prep processes, test procedures, and store operations. • Maintain failure, repair, and component-replacement history for critical electronic assemblies and use recurring failure data to support preventive maintenance and reliability improvements. E. Electronics Store & Inventory Management • Own the electronics store: components, spares, consumables, tool accessories, small tools, and tracking/locating equipment (transmitters, AGM units, locators). • Receive, inspect, and verify incoming components and materials against purchase orders and packing lists. • Maintain accurate, current inventory records in the company’s ERP or an equivalent tracking system sized to the store. • Organize, label, and store all inventory in a safe, systematic, and easily auditable manner. • Set and monitor minimum/maximum stock levels sized to WH’s actual tool-prep volume, avoiding both stockouts and excess/obsolete stock. • Conduct periodic physical counts and reconcile discrepancies. • Perform cycle counts at the frequency established by company inventory procedures and reconcile discrepancies promptly. • Maintain serial/lot traceability and shelf-life or expiry controls where applicable, and classify critical spares according to their potential impact on mobilization readiness. • Issue components and consumables against tool-prep and repair jobs. • Identify slow-moving, obsolete, or damaged stock and recommend disposition. F. Procurement & Ordering • Identify component, material, and consumable needs proactively – ahead of tool-prep schedules, not reactively. • Source suppliers and obtain quotations for components, spares, and consumables. • Prepare and submit purchase requisitions in line with PIPECARE procurement policy and approved budget; the position does not have independent purchasing or supplier-approval authority unless formally delegated. • Track order status and coordinate delivery timing against tool-prep and mobilization schedules. • Maintain basic supplier records and flag recurring quality, pricing, or lead-time issues. G. Documentation & Reporting • Enter daily activity into the ERP / Tool Prep Report / Activity Register the same day • Maintain calibration certificates and measurement-traceability records for tools, sensors, reference standards, and test instruments; identify and quarantine equipment that is overdue or out of tolerance and escalate any potential impact on completed work in accordance with the applicable procedure. • Download, verify, and back up tool data promptly after every run • Maintain work areas in a neat, tidy, and HSE-compliant manner H. Other • Execute other reasonable tasks in support of Shop/Workshop priorities as they arise. Skills/Experience • College education in Electronics, or equivalent hands-on/apprenticeship experience • Minimum 3–5 years of relevant work experience; prior exposure to in-line inspection (ILI) tools (Caliper, MFL, UTWM/UTCD, EMAT) is a strong plus. • Solid knowledge of electronic instrumentation and measurement. • Good experience in soldering, calibration, and testing of electronic PCBs and equipment. • Working knowledge of inventory/stock management; experience maintaining stock records or running a parts store is a plus - formal supply-chain credentials are not required at this store’s scale. • Comfortable handling basic procurement/requisitioning tasks: obtaining quotations, raising requisitions, and tracking deliveries. • Proficient in Microsoft Excel; comfortable learning the company’s ERP/inventory-tracking system. • Attention to detail, quality focus. • Ability to work effectively under time pressure and changing mobilization priorities while maintaining quality and safety standards. • Familiarity with pipeline pig tracking/locating equipment (EM/acoustic transmitters, AGM units, handheld locators) is a plus – not required to start, but expected to be picked up quickly. • Self-motivated, creative, critical, and curious – genuinely engaged with the work, not just executing instructions. • Valid driver’s license (local supplier pickups / parts runs). • Ability to handle inspection-tool components within company-defined limits; work in a workshop environment; stand/walk for extended periods; use required PPE; and work safely around machinery, batteries, and electrical/electronic equipment.

Location: Sharjah, United Arab Emirates PipeCare Group is looking for an experienc Mechanical Design Engineer to join our team. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Key Responsibilities: Design inline inspection tools and robotic systems from concept through detailed design and production release. Conduct analyses using FEM/CAE tools (including ANSYS) to validate performance, strength, and reliability. Execute component and material selection based on mechanical performance, environmental conditions, and lifecycle requirements. Develop complete engineering documentation including manufacturing drawings, assembly drawings, specifications, and technical reports. Support prototype fabrication, functional testing, qualification, and iterative design improvements. Define and prepare assembly procedures and maintenance documentation. Support production startup, root-cause failure analysis, and continuous design optimization. Ensure compliance with applicable engineering standards, codes, and regulatory requirements. Qualifications & Technical Skills: Bachelor’s degree in Mechanical or Mechatronics Engineering. Minimum 3 years’ experience in mechanical and/or robotic system design using SOLIDWORKS. Proficient in detailed mechanical design, 2D/3D drawings, BOM preparation, design calculations, computer simulations, validation, and optimization. Strong experience in ANSYS for structural, thermal, and mechanical analyses. Experience in the design and analysis of pigging tools, pipeline inspection crawlers, robotic inspection mechanisms, and in-pipe mobility systems is highly desirable. Strong exposure to design for manufacture (DFM/DFA) and production engineering environments.

Location: Manila, Metro Manila, Philippines We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple: quality over quantity , long-term partnerships, and delivering real value through exceptional talent. As we continue to scale, we’re looking for a Mid-Level to Senior Recruiter who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit. This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about craft, precision, and long-term impact. Location: Remote Type: Full-Time (Independent Contractor) Working Hours: Primarily aligned with Philippine working hours, with flexibility Experience Level: Mid-Level to Senior (7+ years) Primary Focus: Digital, Creative, and Marketing Roles (with flexibility across other verticals) Compensation: Base Pay (depending on experience) + placement-based incentives Key Responsibilities End-to-End Recruitment Delivery: Own roles from intake to placement, ensuring strong candidate-client alignment Candidate Assessment & Matchmaking: Source, screen, interview, and present high-quality candidates Candidate Relationship Management: Build and maintain strong candidate relationships throughout the process Sourcing & Talent Pipeline Development: Contribute to sourcing strategies and build strong talent pipelines ATS & Data Management: Maintain accurate and structured candidate data within the ATS Market Insights & Talent Intelligence: Share insights on talent availability, compensation, and hiring trends Collaboration & Team Support: Work closely with internal teams to ensure consistent, high-quality outcomes Operational & Administrative Support: Ensure smooth execution of recruitment processes and documentation What We’re Looking For 7+ years in recruitment Experience with remote and international hiring Ability to manage multiple roles independently in a fast-paced environment Strong interviewing and candidate assessment skills High attention to detail and structured way of working Comfortable using ATS systems and recruitment tools Strong communication skills (written and verbal) Proactive, accountable, and solutions-oriented mindset Why Join Bamboo Works Work with international clients across high-growth industries Be part of a high-performance, quality-driven team Take real ownership over your roles and delivery Flexible remote work environment Opportunity to grow into lead or specialized recruitment roles over time Recruitment Process Initial Interview (HR & Recruitment Lead) Final Interview (Co-Founders)

Location: Latvia We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple: quality over quantity , long-term partnerships, and delivering real value through exceptional talent. As we continue to scale, we’re looking for a Mid-Level to Senior Recruiter who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit. This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about craft, precision, and long-term impact. Location: Remote Type: Full-Time (Independent Contractor) Working Hours: Primarily aligned with Philippine working hours, with flexibility Experience Level: Mid-Level to Senior (7+ years) Primary Focus: Digital, Creative, and Marketing Roles (with flexibility across other verticals) Compensation: Base Pay (depending on experience) + placement-based incentives Key Responsibilities End-to-End Recruitment Delivery: Own roles from intake to placement, ensuring strong candidate-client alignment Candidate Assessment & Matchmaking: Source, screen, interview, and present high-quality candidates Candidate Relationship Management: Build and maintain strong candidate relationships throughout the process Sourcing & Talent Pipeline Development: Contribute to sourcing strategies and build strong talent pipelines ATS & Data Management: Maintain accurate and structured candidate data within the ATS Market Insights & Talent Intelligence: Share insights on talent availability, compensation, and hiring trends Collaboration & Team Support: Work closely with internal teams to ensure consistent, high-quality outcomes Operational & Administrative Support: Ensure smooth execution of recruitment processes and documentation What We’re Looking For 7+ years in recruitment Experience with remote and international hiring Ability to manage multiple roles independently in a fast-paced environment Strong interviewing and candidate assessment skills High attention to detail and structured way of working Comfortable using ATS systems and recruitment tools Strong communication skills (written and verbal) Proactive, accountable, and solutions-oriented mindset Why Join Bamboo Works Work with international clients across high-growth industries Be part of a high-performance, quality-driven team Take real ownership over your roles and delivery Flexible remote work environment Opportunity to grow into lead or specialized recruitment roles over time Recruitment Process Initial Interview (HR & Recruitment Lead) Final Interview (Co-Founders)

Location: Cape Town, South Africa We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple: quality over quantity , long-term partnerships, and delivering real value through exceptional talent. As we continue to scale, we’re looking for a Mid-Level to Senior Recruiter who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit. This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about craft, precision, and long-term impact. Location: Remote Type: Full-Time (Independent Contractor) Working Hours: Primarily aligned with Philippine working hours, with flexibility Experience Level: Mid-Level to Senior (7+ years) Primary Focus: Digital, Creative, and Marketing Roles (with flexibility across other verticals) Compensation: Base Pay (depending on experience) + placement-based incentives Key Responsibilities End-to-End Recruitment Delivery: Own roles from intake to placement, ensuring strong candidate-client alignment Candidate Assessment & Matchmaking: Source, screen, interview, and present high-quality candidates Candidate Relationship Management: Build and maintain strong candidate relationships throughout the process Sourcing & Talent Pipeline Development: Contribute to sourcing strategies and build strong talent pipelines ATS & Data Management: Maintain accurate and structured candidate data within the ATS Market Insights & Talent Intelligence: Share insights on talent availability, compensation, and hiring trends Collaboration & Team Support: Work closely with internal teams to ensure consistent, high-quality outcomes Operational & Administrative Support: Ensure smooth execution of recruitment processes and documentation What We’re Looking For 7+ years in recruitment Experience with remote and international hiring Ability to manage multiple roles independently in a fast-paced environment Strong interviewing and candidate assessment skills High attention to detail and structured way of working Comfortable using ATS systems and recruitment tools Strong communication skills (written and verbal) Proactive, accountable, and solutions-oriented mindset Why Join Bamboo Works Work with international clients across high-growth industries Be part of a high-performance, quality-driven team Take real ownership over your roles and delivery Flexible remote work environment Opportunity to grow into lead or specialized recruitment roles over time Recruitment Process Initial Interview (HR & Recruitment Lead) Final Interview (Co-Founders)

Location: Manila, Estonia We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple: quality over quantity , long-term partnerships, and delivering real value through exceptional talent. As we continue to scale, we’re looking for a Mid-Level to Senior Recruiter who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit. This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about craft, precision, and long-term impact. Location: Remote Type: Full-Time (Independent Contractor) Working Hours: Primarily aligned with Philippine working hours, with flexibility Experience Level: Mid-Level to Senior (7+ years) Primary Focus: Digital, Creative, and Marketing Roles (with flexibility across other verticals) Compensation: Base Pay (depending on experience) + placement-based incentives Key Responsibilities End-to-End Recruitment Delivery: Own roles from intake to placement, ensuring strong candidate-client alignment Candidate Assessment & Matchmaking: Source, screen, interview, and present high-quality candidates Candidate Relationship Management: Build and maintain strong candidate relationships throughout the process Sourcing & Talent Pipeline Development: Contribute to sourcing strategies and build strong talent pipelines ATS & Data Management: Maintain accurate and structured candidate data within the ATS Market Insights & Talent Intelligence: Share insights on talent availability, compensation, and hiring trends Collaboration & Team Support: Work closely with internal teams to ensure consistent, high-quality outcomes Operational & Administrative Support: Ensure smooth execution of recruitment processes and documentation What We’re Looking For 7+ years in recruitment Experience with remote and international hiring Ability to manage multiple roles independently in a fast-paced environment Strong interviewing and candidate assessment skills High attention to detail and structured way of working Comfortable using ATS systems and recruitment tools Strong communication skills (written and verbal) Proactive, accountable, and solutions-oriented mindset Why Join Bamboo Works Work with international clients across high-growth industries Be part of a high-performance, quality-driven team Take real ownership over your roles and delivery Flexible remote work environment Opportunity to grow into lead or specialized recruitment roles over time Recruitment Process Initial Interview (HR & Recruitment Lead) Final Interview (Co-Founders)

Location: Poland We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple: quality over quantity , long-term partnerships, and delivering real value through exceptional talent. As we continue to scale, we’re looking for a Mid-Level to Senior Recruiter who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit. This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about craft, precision, and long-term impact. Location: Remote Type: Full-Time (Independent Contractor) Working Hours: Primarily aligned with Philippine working hours, with flexibility Experience Level: Mid-Level to Senior (7+ years) Primary Focus: Digital, Creative, and Marketing Roles (with flexibility across other verticals) Compensation: Base Pay (depending on experience) + placement-based incentives Key Responsibilities End-to-End Recruitment Delivery: Own roles from intake to placement, ensuring strong candidate-client alignment Candidate Assessment & Matchmaking: Source, screen, interview, and present high-quality candidates Candidate Relationship Management: Build and maintain strong candidate relationships throughout the process Sourcing & Talent Pipeline Development: Contribute to sourcing strategies and build strong talent pipelines ATS & Data Management: Maintain accurate and structured candidate data within the ATS Market Insights & Talent Intelligence: Share insights on talent availability, compensation, and hiring trends Collaboration & Team Support: Work closely with internal teams to ensure consistent, high-quality outcomes Operational & Administrative Support: Ensure smooth execution of recruitment processes and documentation What We’re Looking For 7+ years in recruitment Experience with remote and international hiring Ability to manage multiple roles independently in a fast-paced environment Strong interviewing and candidate assessment skills High attention to detail and structured way of working Comfortable using ATS systems and recruitment tools Strong communication skills (written and verbal) Proactive, accountable, and solutions-oriented mindset Why Join Bamboo Works Work with international clients across high-growth industries Be part of a high-performance, quality-driven team Take real ownership over your roles and delivery Flexible remote work environment Opportunity to grow into lead or specialized recruitment roles over time Recruitment Process Initial Interview (HR & Recruitment Lead) Final Interview (Co-Founders)

Location: South Africa Our client is a specialized business consultancy and software integration firm that helps organizations streamline operations through cloud-based technologies and intelligent business systems. They work closely with clients to design, implement, and optimize scalable digital solutions, enabling businesses to automate processes, improve customer engagement, and build more connected technology ecosystems. As they continue to grow, they are looking for an experienced Salesforce Pardot Consultant to help clients design, implement, and optimize effective B2B marketing automation solutions using Salesforce Marketing Cloud Account Engagement (Pardot) . The Role We're looking for a Salesforce Pardot Consultant (Marketing Cloud Account Engagement) with strong hands-on experience building and optimizing marketing automation workflows within the Salesforce ecosystem. Pardot / Marketing Cloud Account Engagement is the primary platform for this role. You'll work directly with clients to understand their marketing and lead management requirements and translate them into effective Pardot solutions—from lead capture, segmentation, scoring, and nurturing through to campaign automation, reporting, and Salesforce CRM alignment. This is a client-facing role that requires someone who is comfortable combining hands-on technical execution with consulting and stakeholder communication. Experience with the broader Salesforce Marketing Cloud (SFMC) ecosystem is valuable, but it is considered a secondary skill rather than the primary requirement. Role Details Commitment: Full-Time (40 hours/week) Working Hours: AU working hours Location: Fully Remote Engagement: Independent Contractor Monthly Rate: USD $1,600–3,000/month (depending on level of experience) What You'll Do Pardot / Marketing Cloud Account Engagement Build, configure, test, and optimize marketing automation campaigns using Salesforce Marketing Cloud Account Engagement (Pardot). Design and manage automated lead nurturing journeys and engagement programs. Configure segmentation lists, automation rules, completion actions, dynamic lists, and other Pardot automation functionality. Build and optimize lead scoring, grading, and qualification models. Develop forms, landing pages, email templates, and lead capture workflows. Create personalized and segmented B2B marketing campaigns based on prospect behavior, attributes, and lifecycle stage. Support campaign tracking, attribution, and reporting within Pardot and Salesforce. Maintain strong data quality and ensure accurate synchronization between Pardot and Salesforce CRM. Lead Management & Marketing Automation Translate client marketing strategies and business requirements into scalable marketing automation solutions. Develop lead nurturing and lifecycle strategies that effectively move prospects through the marketing and sales funnel. Configure lead routing, qualification, and handover processes between marketing and sales. Identify opportunities to improve conversion rates, campaign performance, and marketing-to-sales alignment. Troubleshoot automation, synchronization, campaign, and data issues. Perform thorough QA and testing before campaigns and automation workflows go live. Email & Campaign Development Build and optimize responsive email campaigns and templates. Support personalization and dynamic content based on prospect data and behavior. Develop landing pages and forms that integrate effectively with marketing campaigns. Apply HTML and CSS where required to customize emails, forms, and landing pages. Monitor campaign engagement and recommend improvements based on performance data. Salesforce Integration & Data Management Work with Salesforce CRM and Pardot to ensure reliable synchronization of prospect and customer data. Support field mapping, campaign attribution, segmentation, and lead management processes. Troubleshoot data synchronization and integration issues. Collaborate with Salesforce and technical specialists where more complex integrations are required. Support integrations between Pardot, Salesforce CRM, and other marketing or business systems. Client Consulting & Collaboration Work directly with clients to understand their marketing objectives, processes, and technical requirements. Translate business requirements into practical Pardot solutions. Explain technical concepts and recommendations clearly to both technical and non-technical stakeholders. Provide clients with guidance and best practices around Pardot, marketing automation, lead management, and campaign optimization. Collaborate with marketing, CRM, creative, product, and technical teams to deliver solutions successfully. Manage multiple client projects and priorities while maintaining a high standard of delivery. Continuous Improvement Review existing Pardot environments and identify opportunities to improve automation, data quality, campaign performance, and usability. Continuously optimize lead nurturing programs, scoring models, segmentation, and workflows. Troubleshoot platform and campaign issues to ensure reliable execution. Stay current with Salesforce Marketing Cloud Account Engagement developments and evolving B2B marketing automation best practices. What We're Looking For Must-Haves 3+ years of hands-on experience with Salesforce Pardot / Marketing Cloud Account Engagement . Strong practical experience building and managing Pardot marketing automation campaigns. Experience with Engagement Studio , automation rules, completion actions, segmentation, and dynamic lists. Experience developing lead nurturing workflows and B2B customer journeys. Strong understanding of lead scoring, grading, qualification, and marketing-to-sales handover. Experience building and managing email campaigns, forms, landing pages, and lead capture processes. Experience integrating and working with Pardot and Salesforce CRM . Strong understanding of prospect data management, segmentation, synchronization, and data quality. Experience with campaign tracking, reporting, and marketing attribution. Good HTML and CSS skills for email and landing page customization. Strong understanding of B2B marketing automation and lead lifecycle management. Excellent troubleshooting and problem-solving skills. Strong communication skills with confidence working directly with clients and stakeholders. Ability to independently manage multiple campaigns, projects, and priorities. Nice-to-Haves Experience with the broader Salesforce Marketing Cloud (SFMC) platform. Experience with Journey Builder, Automation Studio, Email Studio, or Contact Builder. Salesforce Pardot / Marketing Cloud Account Engagement certifications. Other relevant Salesforce certifications. Familiarity with APIs and integrations across the Salesforce and marketing technology ecosystem. Experience working in an agency, consultancy, or enterprise environment supporting multiple clients. Experience with more complex Salesforce CRM configurations and marketing-to-sales workflows. Familiarity with AMPscript, JavaScript, or SQL. Ideal Candidate Profile This role is ideal for someone who: Has deep hands-on knowledge of Pardot rather than only surface-level exposure to the platform. Understands both the technical and marketing sides of B2B marketing automation. Can look at an existing Pardot setup, understand how it works, and identify opportunities to improve it. Thinks beyond individual campaigns and considers the entire prospect journey from initial capture through qualification and sales handover. Enjoys combining technical execution with client-facing consulting. Takes ownership of projects from requirements gathering through implementation, testing, and optimization. Communicates technical concepts clearly to both technical and non-technical stakeholders. Is highly organized and capable of managing multiple client engagements simultaneously. Is proactive, detail-oriented, and committed to delivering high-quality work. Why Join? Work on diverse Pardot / Marketing Cloud Account Engagement projects across multiple client environments. Take ownership of meaningful B2B marketing automation and lead management initiatives. Work directly with clients and help shape how they use Salesforce to improve their marketing and sales processes. Collaborate with experienced consultants and technical specialists within a growing consultancy. Expand your expertise across Salesforce CRM, marketing automation, integrations, and the broader Salesforce ecosystem. Join a fully remote team that values autonomy, collaboration, continuous learning, and technical excellence. Recruitment Process Initial Interview Client Interview Offer & Onboarding

Location: Brazil Our client is a specialized business consultancy and software integration firm that helps organizations streamline operations through cloud-based technologies and intelligent business systems. They work closely with clients to design, implement, and optimize scalable digital solutions, enabling businesses to automate processes, improve customer engagement, and build more connected technology ecosystems. As they continue to grow, they are looking for an experienced Salesforce Pardot Consultant to help clients design, implement, and optimize effective B2B marketing automation solutions using Salesforce Marketing Cloud Account Engagement (Pardot) . The Role We're looking for a Salesforce Pardot Consultant (Marketing Cloud Account Engagement) with strong hands-on experience building and optimizing marketing automation workflows within the Salesforce ecosystem. Pardot / Marketing Cloud Account Engagement is the primary platform for this role. You'll work directly with clients to understand their marketing and lead management requirements and translate them into effective Pardot solutions—from lead capture, segmentation, scoring, and nurturing through to campaign automation, reporting, and Salesforce CRM alignment. This is a client-facing role that requires someone who is comfortable combining hands-on technical execution with consulting and stakeholder communication. Experience with the broader Salesforce Marketing Cloud (SFMC) ecosystem is valuable, but it is considered a secondary skill rather than the primary requirement. Role Details Commitment: Full-Time (40 hours/week) Working Hours: AU working hours Location: Fully Remote Engagement: Independent Contractor Monthly Rate: USD $1,600–3,000/month (depending on level of experience) What You'll Do Pardot / Marketing Cloud Account Engagement Build, configure, test, and optimize marketing automation campaigns using Salesforce Marketing Cloud Account Engagement (Pardot). Design and manage automated lead nurturing journeys and engagement programs. Configure segmentation lists, automation rules, completion actions, dynamic lists, and other Pardot automation functionality. Build and optimize lead scoring, grading, and qualification models. Develop forms, landing pages, email templates, and lead capture workflows. Create personalized and segmented B2B marketing campaigns based on prospect behavior, attributes, and lifecycle stage. Support campaign tracking, attribution, and reporting within Pardot and Salesforce. Maintain strong data quality and ensure accurate synchronization between Pardot and Salesforce CRM. Lead Management & Marketing Automation Translate client marketing strategies and business requirements into scalable marketing automation solutions. Develop lead nurturing and lifecycle strategies that effectively move prospects through the marketing and sales funnel. Configure lead routing, qualification, and handover processes between marketing and sales. Identify opportunities to improve conversion rates, campaign performance, and marketing-to-sales alignment. Troubleshoot automation, synchronization, campaign, and data issues. Perform thorough QA and testing before campaigns and automation workflows go live. Email & Campaign Development Build and optimize responsive email campaigns and templates. Support personalization and dynamic content based on prospect data and behavior. Develop landing pages and forms that integrate effectively with marketing campaigns. Apply HTML and CSS where required to customize emails, forms, and landing pages. Monitor campaign engagement and recommend improvements based on performance data. Salesforce Integration & Data Management Work with Salesforce CRM and Pardot to ensure reliable synchronization of prospect and customer data. Support field mapping, campaign attribution, segmentation, and lead management processes. Troubleshoot data synchronization and integration issues. Collaborate with Salesforce and technical specialists where more complex integrations are required. Support integrations between Pardot, Salesforce CRM, and other marketing or business systems. Client Consulting & Collaboration Work directly with clients to understand their marketing objectives, processes, and technical requirements. Translate business requirements into practical Pardot solutions. Explain technical concepts and recommendations clearly to both technical and non-technical stakeholders. Provide clients with guidance and best practices around Pardot, marketing automation, lead management, and campaign optimization. Collaborate with marketing, CRM, creative, product, and technical teams to deliver solutions successfully. Manage multiple client projects and priorities while maintaining a high standard of delivery. Continuous Improvement Review existing Pardot environments and identify opportunities to improve automation, data quality, campaign performance, and usability. Continuously optimize lead nurturing programs, scoring models, segmentation, and workflows. Troubleshoot platform and campaign issues to ensure reliable execution. Stay current with Salesforce Marketing Cloud Account Engagement developments and evolving B2B marketing automation best practices. What We're Looking For Must-Haves 3+ years of hands-on experience with Salesforce Pardot / Marketing Cloud Account Engagement . Strong practical experience building and managing Pardot marketing automation campaigns. Experience with Engagement Studio , automation rules, completion actions, segmentation, and dynamic lists. Experience developing lead nurturing workflows and B2B customer journeys. Strong understanding of lead scoring, grading, qualification, and marketing-to-sales handover. Experience building and managing email campaigns, forms, landing pages, and lead capture processes. Experience integrating and working with Pardot and Salesforce CRM . Strong understanding of prospect data management, segmentation, synchronization, and data quality. Experience with campaign tracking, reporting, and marketing attribution. Good HTML and CSS skills for email and landing page customization. Strong understanding of B2B marketing automation and lead lifecycle management. Excellent troubleshooting and problem-solving skills. Strong communication skills with confidence working directly with clients and stakeholders. Ability to independently manage multiple campaigns, projects, and priorities. Nice-to-Haves Experience with the broader Salesforce Marketing Cloud (SFMC) platform. Experience with Journey Builder, Automation Studio, Email Studio, or Contact Builder. Salesforce Pardot / Marketing Cloud Account Engagement certifications. Other relevant Salesforce certifications. Familiarity with APIs and integrations across the Salesforce and marketing technology ecosystem. Experience working in an agency, consultancy, or enterprise environment supporting multiple clients. Experience with more complex Salesforce CRM configurations and marketing-to-sales workflows. Familiarity with AMPscript, JavaScript, or SQL. Ideal Candidate Profile This role is ideal for someone who: Has deep hands-on knowledge of Pardot rather than only surface-level exposure to the platform. Understands both the technical and marketing sides of B2B marketing automation. Can look at an existing Pardot setup, understand how it works, and identify opportunities to improve it. Thinks beyond individual campaigns and considers the entire prospect journey from initial capture through qualification and sales handover. Enjoys combining technical execution with client-facing consulting. Takes ownership of projects from requirements gathering through implementation, testing, and optimization. Communicates technical concepts clearly to both technical and non-technical stakeholders. Is highly organized and capable of managing multiple client engagements simultaneously. Is proactive, detail-oriented, and committed to delivering high-quality work. Why Join? Work on diverse Pardot / Marketing Cloud Account Engagement projects across multiple client environments. Take ownership of meaningful B2B marketing automation and lead management initiatives. Work directly with clients and help shape how they use Salesforce to improve their marketing and sales processes. Collaborate with experienced consultants and technical specialists within a growing consultancy. Expand your expertise across Salesforce CRM, marketing automation, integrations, and the broader Salesforce ecosystem. Join a fully remote team that values autonomy, collaboration, continuous learning, and technical excellence. Recruitment Process Initial Interview Client Interview Offer & Onboarding

Location: Manila, Metro Manila, Philippines We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple: quality over quantity , long-term partnerships, and delivering real value through exceptional talent. As we continue to scale, we’re looking for a Mid-Level to Senior Recruiter who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit. This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about craft, precision, and long-term impact. Location: Remote Type: Full-Time (Independent Contractor) Working Hours: Primarily aligned with Philippine working hours, with flexibility Experience Level: Mid-Level to Senior (7+ years) Primary Focus: Digital, Creative, and Marketing Roles (with flexibility across other verticals) Compensation: Base Pay (depending on experience) + placement-based incentives Key Responsibilities End-to-End Recruitment Delivery: Own roles from intake to placement, ensuring strong candidate-client alignment Candidate Assessment & Matchmaking: Source, screen, interview, and present high-quality candidates Candidate Relationship Management: Build and maintain strong candidate relationships throughout the process Sourcing & Talent Pipeline Development: Contribute to sourcing strategies and build strong talent pipelines ATS & Data Management: Maintain accurate and structured candidate data within the ATS Market Insights & Talent Intelligence: Share insights on talent availability, compensation, and hiring trends Collaboration & Team Support: Work closely with internal teams to ensure consistent, high-quality outcomes Operational & Administrative Support: Ensure smooth execution of recruitment processes and documentation What We’re Looking For 7+ years in recruitment Experience with remote and international hiring Ability to manage multiple roles independently in a fast-paced environment Strong interviewing and candidate assessment skills High attention to detail and structured way of working Comfortable using ATS systems and recruitment tools Strong communication skills (written and verbal) Proactive, accountable, and solutions-oriented mindset Why Join Bamboo Works Work with international clients across high-growth industries Be part of a high-performance, quality-driven team Take real ownership over your roles and delivery Flexible remote work environment Opportunity to grow into lead or specialized recruitment roles over time Recruitment Process Initial Interview (HR & Recruitment Lead) Final Interview (Co-Founders)

Location: Cape Town, South Africa We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple: quality over quantity , long-term partnerships, and delivering real value through exceptional talent. As we continue to scale, we’re looking for a Mid-Level to Senior Recruiter who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit. This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about craft, precision, and long-term impact. Location: Remote Type: Full-Time (Independent Contractor) Working Hours: Primarily aligned with Philippine working hours, with flexibility Experience Level: Mid-Level to Senior (7+ years) Primary Focus: Digital, Creative, and Marketing Roles (with flexibility across other verticals) Compensation: Base Pay (depending on experience) + placement-based incentives Key Responsibilities End-to-End Recruitment Delivery: Own roles from intake to placement, ensuring strong candidate-client alignment Candidate Assessment & Matchmaking: Source, screen, interview, and present high-quality candidates Candidate Relationship Management: Build and maintain strong candidate relationships throughout the process Sourcing & Talent Pipeline Development: Contribute to sourcing strategies and build strong talent pipelines ATS & Data Management: Maintain accurate and structured candidate data within the ATS Market Insights & Talent Intelligence: Share insights on talent availability, compensation, and hiring trends Collaboration & Team Support: Work closely with internal teams to ensure consistent, high-quality outcomes Operational & Administrative Support: Ensure smooth execution of recruitment processes and documentation What We’re Looking For 7+ years in recruitment Experience with remote and international hiring Ability to manage multiple roles independently in a fast-paced environment Strong interviewing and candidate assessment skills High attention to detail and structured way of working Comfortable using ATS systems and recruitment tools Strong communication skills (written and verbal) Proactive, accountable, and solutions-oriented mindset Why Join Bamboo Works Work with international clients across high-growth industries Be part of a high-performance, quality-driven team Take real ownership over your roles and delivery Flexible remote work environment Opportunity to grow into lead or specialized recruitment roles over time Recruitment Process Initial Interview (HR & Recruitment Lead) Final Interview (Co-Founders)

Location: Metro Manila, Philippines About the Client We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card. The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets. As the business continues to grow, they're looking for their first dedicated Customer Support Specialist to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function. The Role We're looking for a Customer Support Specialist – Fintech & Crypto Payments who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency. You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns. The majority of support will be handled through live chat and written communication , with occasional phone or video calls when customers require more hands-on assistance. As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures. This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Fixed Bahamas business hours (Eastern Time) Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: US$1,200 - $1,600 (Depending on level of experience) What You'll Do Customer Support & Platform Assistance Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels. Handle phone or video calls when issues require more detailed or personalized assistance. Guide customers through account creation, onboarding, verification, and general platform navigation. Help customers understand and use the platform's features and services effectively. Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions. Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs. Maintain professional, clear, and reassuring communication throughout the customer journey. Crypto Card & Payment Support Assist customers with crypto card issuance, activation, linking, and usage. Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns. Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions. Support customers with deposits, withdrawals, transfers, balances, and account-related transactions. Investigate transaction discrepancies and coordinate with internal teams where additional support is required. Provide clear guidance while maintaining accuracy when handling financial and transactional information. Account Verification & Issue Resolution Guide customers through relevant KYC, identity verification, and account-related procedures. Troubleshoot common account access, verification, and platform issues. Independently investigate and resolve incoming cases using available tools, resources, and established procedures. Recognize when issues require escalation to operations, compliance, payments, or technical teams. Maintain ownership of the customer experience even when other teams are involved in resolving a case. Handle sensitive customer information with appropriate care, discretion, and confidentiality. Support Operations & Continuous Improvement Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems. Follow established SOPs while identifying opportunities to improve support processes and customer communication. Help build and refine the customer support function as the company's first dedicated support specialist. Identify recurring issues, customer pain points, and potential gaps in the platform experience. Share feedback and recommendations with relevant internal teams. Stay informed about platform functionality, crypto card processes, internal procedures, and product updates. What We're Looking For Must-Haves At least 3 years of experience in customer support, client services, or client operations , preferably within fintech, financial services, digital banking, payments, or cryptocurrency. Direct experience supporting customers using financial products, payment cards, or digital financial platforms. Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting. Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes. Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally. Experience handling customer inquiries through live chat, email, or other written communication channels. Confidence communicating with customers through phone or video calls when required. Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns. Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary. Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information. Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness. A proactive, resourceful, and customer-focused approach to problem-solving. Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use. Nice-to-Haves Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business. Experience supporting Visa/Mastercard-linked financial products or payment cards. Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions. Experience in payments operations, trading operations, financial-services operations, or client operations. Experience supporting B2C financial products. Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools. Experience using ticketing systems, knowledge bases, and internal escalation workflows. Understanding of blockchain and cryptocurrency concepts. Experience coordinating with compliance, risk, fraud, payments, or technical teams. Previous experience helping establish or improve a customer support function. Ideal Candidate Profile You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems. You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution. Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use. As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops. Most importantly, you're resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience . Why Join? Join a growing business operating at the intersection of fintech, digital assets, and payment technology. Become the company's first dedicated Customer Support Specialist and play an important role in developing the function. Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations. Take meaningful ownership of customer cases rather than working within a narrowly defined support function. Collaborate directly with operations, compliance, payments, and technical teams. Work remotely in a role that values independence, initiative, and problem-solving. Recruitment Process Initial Interview with Bamboo Works Client Interview Offer & Onboarding

Location: Cape Town, South Africa About the Client We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card. The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets. As the business continues to grow, they're looking for their first dedicated Customer Support Specialist to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function. The Role We're looking for a Customer Support Specialist – Fintech & Crypto Payments who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency. You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns. The majority of support will be handled through live chat and written communication , with occasional phone or video calls when customers require more hands-on assistance. As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures. This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Fixed Bahamas business hours (Eastern Time) Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: US$1,200 - $1,600 (Depending on level of experience) What You'll Do Customer Support & Platform Assistance Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels. Handle phone or video calls when issues require more detailed or personalized assistance. Guide customers through account creation, onboarding, verification, and general platform navigation. Help customers understand and use the platform's features and services effectively. Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions. Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs. Maintain professional, clear, and reassuring communication throughout the customer journey. Crypto Card & Payment Support Assist customers with crypto card issuance, activation, linking, and usage. Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns. Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions. Support customers with deposits, withdrawals, transfers, balances, and account-related transactions. Investigate transaction discrepancies and coordinate with internal teams where additional support is required. Provide clear guidance while maintaining accuracy when handling financial and transactional information. Account Verification & Issue Resolution Guide customers through relevant KYC, identity verification, and account-related procedures. Troubleshoot common account access, verification, and platform issues. Independently investigate and resolve incoming cases using available tools, resources, and established procedures. Recognize when issues require escalation to operations, compliance, payments, or technical teams. Maintain ownership of the customer experience even when other teams are involved in resolving a case. Handle sensitive customer information with appropriate care, discretion, and confidentiality. Support Operations & Continuous Improvement Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems. Follow established SOPs while identifying opportunities to improve support processes and customer communication. Help build and refine the customer support function as the company's first dedicated support specialist. Identify recurring issues, customer pain points, and potential gaps in the platform experience. Share feedback and recommendations with relevant internal teams. Stay informed about platform functionality, crypto card processes, internal procedures, and product updates. What We're Looking For Must-Haves At least 3 years of experience in customer support, client services, or client operations , preferably within fintech, financial services, digital banking, payments, or cryptocurrency. Direct experience supporting customers using financial products, payment cards, or digital financial platforms. Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting. Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes. Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally. Experience handling customer inquiries through live chat, email, or other written communication channels. Confidence communicating with customers through phone or video calls when required. Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns. Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary. Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information. Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness. A proactive, resourceful, and customer-focused approach to problem-solving. Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use. Nice-to-Haves Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business. Experience supporting Visa/Mastercard-linked financial products or payment cards. Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions. Experience in payments operations, trading operations, financial-services operations, or client operations. Experience supporting B2C financial products. Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools. Experience using ticketing systems, knowledge bases, and internal escalation workflows. Understanding of blockchain and cryptocurrency concepts. Experience coordinating with compliance, risk, fraud, payments, or technical teams. Previous experience helping establish or improve a customer support function. Ideal Candidate Profile You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems. You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution. Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use. As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops. Most importantly, you're resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience . Why Join? Join a growing business operating at the intersection of fintech, digital assets, and payment technology. Become the company's first dedicated Customer Support Specialist and play an important role in developing the function. Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations. Take meaningful ownership of customer cases rather than working within a narrowly defined support function. Collaborate directly with operations, compliance, payments, and technical teams. Work remotely in a role that values independence, initiative, and problem-solving. Recruitment Process Initial Interview with Bamboo Works Client Interview Offer & Onboarding

Location: Astana, Kazakhstan Russian AI Product Evaluator 🎯 The Project Productive Playhouse is building a talent pool of Russian speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models. Open to freelancers based outside the U.S. This is more than one job. Apply once, and we'll keep you in mind for this project — and future ones that need your language skills. The Details We’re looking for independent contractor engagement (task-based - project-based). Pay Rate: $15.00 USD per hour You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves. This is an iterative project, work arrives in batches (there may be pauses between them). What You’ll Do As an AI Evaluator, you'll play a critical role in shaping and improving the next generation of Generative AI. You'll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization. Exact tasks vary by project and will be spelled out in that project's Statement of Work (SOW) before you start. Depending on the role, your work may include: Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts. Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable. Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies. ✅ What We're Looking For Native or expert-level fluency in Russian, as spoken in Russia Strong English reading, writing, and communication skills - assessment maybe required 18 years of age or older Hands-on experience using AI models or large language models Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups Your own smartphone, computer, reliable internet, and comfort with web-based tools Able to pass a language proficiency and technical literacy assessment Responsive communicator — quick replies move you through onboarding faster Able to start within 48 hours Why PPH? 🌍 🌍 Your language skills are the whole point — and this project pays for them ⚡ Apply once, get contacted directly when a spot opens — no chasing 🏠 Work from anywhere, on your own schedule, alongside any other work you do 🤝 Clear task specs, no ongoing oversight, no micromanagement 💼 Real project experience with a global data and language services company ✨ Work that actually improves how AI understands your language About Productive Playhouse We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive. Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry. All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Nairobi, Nairobi County, Kenya Swahili AI Product Evaluator 🎯 The Project Productive Playhouse is building a talent pool of Swahili speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models. Open to freelancers based outside the U.S. This is more than one job. Apply once, and we'll keep you in mind for this project — and future ones that need your language skills. The Details We’re looking for independent contractor engagement (task-based - project-based). Pay Rate: $9.00 USD per hour You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves. This is an iterative project, work arrives in batches (there may be pauses between them). What You’ll Do As an AI Evaluator, you'll play a critical role in shaping and improving the next generation of Generative AI. You'll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization. Exact tasks vary by project and will be spelled out in that project's Statement of Work (SOW) before you start. Depending on the role, your work may include: Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts. Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable. Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies. ✅ What We're Looking For Native or expert-level fluency in Swahili, as spoken in Kenya Strong English reading, writing, and communication skills - assessment maybe required 18 years of age or older Hands-on experience using AI models or large language models Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups Your own smartphone, computer, reliable internet, and comfort with web-based tools Able to pass a language proficiency and technical literacy assessment Responsive communicator — quick replies move you through onboarding faster Able to start within 48 hours Why PPH? 🌍 🌍 Your language skills are the whole point — and this project pays for them ⚡ Apply once, get contacted directly when a spot opens — no chasing 🏠 Work from anywhere, on your own schedule, alongside any other work you do 🤝 Clear task specs, no ongoing oversight, no micromanagement 💼 Real project experience with a global data and language services company ✨ Work that actually improves how AI understands your language About Productive Playhouse We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive. Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry. All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Abuja, Federal Capital Territory, Nigeria Yoruba AI Product Evaluator 🎯 The Project Productive Playhouse is building a talent pool of Yoruba speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models. Open to freelancers based outside the U.S. This is more than one job. Apply once, and we'll keep you in mind for this project — and future ones that need your language skills. The Details We’re looking for independent contractor engagement (task-based - project-based). Pay Rate: $9.00 USD per hour You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves. This is an iterative project, work arrives in batches (there may be pauses between them). What You’ll Do As an AI Evaluator, you'll play a critical role in shaping and improving the next generation of Generative AI. You'll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization. Exact tasks vary by project and will be spelled out in that project's Statement of Work (SOW) before you start. Depending on the role, your work may include: Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts. Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable. Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies. ✅ What We're Looking For Native or expert-level fluency in Yoruba , as spoken in Nigeria Strong English reading, writing, and communication skills - assessment maybe required 18 years of age or older Hands-on experience using AI models or large language models Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups Your own smartphone, computer, reliable internet, and comfort with web-based tools Able to pass a language proficiency and technical literacy assessment Responsive communicator — quick replies move you through onboarding faster Able to start within 48 hours Why PPH? 🌍 🌍 Your language skills are the whole point — and this project pays for them ⚡ Apply once, get contacted directly when a spot opens — no chasing 🏠 Work from anywhere, on your own schedule, alongside any other work you do 🤝 Clear task specs, no ongoing oversight, no micromanagement 💼 Real project experience with a global data and language services company ✨ Work that actually improves how AI understands your language About Productive Playhouse We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive. Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry. All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Abuja, Federal Capital Territory, Nigeria Igbo AI Product Evaluator 🎯 The Project Productive Playhouse is building a talent pool of Igbo speakers for an upcoming project testing and evaluating leading AI chatbots. The objective is to enhance response quality through direct user interaction with the various AI models. Open to freelancers based outside the U.S. This is more than one job. Apply once, and we'll keep you in mind for this project — and future ones that need your language skills. The Details We’re looking for independent contractor engagement (task-based - project-based). Pay Rate: $8.00 USD per hour You choose which tasks to take, set your own hours, and are free to work with other clients any time. You can stay flexible as the project evolves. This is an iterative project, work arrives in batches (there may be pauses between them). What You’ll Do As an AI Evaluator, you'll play a critical role in shaping and improving the next generation of Generative AI. You'll participate in structured, hands-on evaluations by interacting directly with various AI models to assess their capabilities, safety, and helpfulness. Your insights and data will directly inform model development and optimization. Exact tasks vary by project and will be spelled out in that project's Statement of Work (SOW) before you start. Depending on the role, your work may include: Testing and evaluating AI chatbots or language models through structured conversations, using assigned goals and prompts. Voice-based interactions with AI models — for projects that involve this, sessions are recorded, and audio may be shared with the client as part of the evaluation deliverable. Submitting deliverables (write-ups, ratings, screenshots, or recordings) in the format each task specifies. ✅ What We're Looking For Native or expert-level fluency in Igbo , as spoken in Nigeria Strong English reading, writing, and communication skills - assessment maybe required 18 years of age or older Hands-on experience using AI models or large language models Comfortable with both written and voice-based conversation — and good at asking sharp follow-ups Your own smartphone, computer, reliable internet, and comfort with web-based tools Able to pass a language proficiency and technical literacy assessment Responsive communicator — quick replies move you through onboarding faster Able to start within 48 hours Why PPH? 🌍 🌍 Your language skills are the whole point — and this project pays for them ⚡ Apply once, get contacted directly when a spot opens — no chasing 🏠 Work from anywhere, on your own schedule, alongside any other work you do 🤝 Clear task specs, no ongoing oversight, no micromanagement 💼 Real project experience with a global data and language services company ✨ Work that actually improves how AI understands your language About Productive Playhouse We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive. Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry. All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.