Location: Remote - US
As an Account Executive you will be part of a regional sales team and the overall face of Newsela in the medium business market. You’ll be responsible for building relationships with key decision makers at the school district level in addition to selling Newsela’s suite of products to bring engaging reading content to districts. In your day to day, you will do everything from pipeline management and forecasting, to designing lead generation campaigns and managing sales through the entire lifecycle. You will also become well-versed in your territory’s funding, state initiatives, demographics, and K-12 education landscape, which will help inform your overall sales strategy.
Must be willing to support Pacific, Mountain, and Central time zones.
What You'll Be Doing:
As an individual contributor who is part of a regional sales team, you will have the opportunity to own your territory, manage the entire lifecycle of a sale, and build new business relationships that bring Newsela’s solutions to classrooms.
Take ownership of developing territory business plans, evaluating funding landscapes, and tailoring sales strategies to align with district initiatives.
In addition to achieving your own revenue targets, you will get to work with an enthusiastic, cross-functional team to catapult Newsela’s growth as we scale our national sales organization.
Meet in-person with school and district leaders, presenting solutions, negotiating terms, and securing agreements that bring Newsela into classrooms.
Have a direct impact on the expansion and adoption of Newsela products, which will ultimately scale Newsela’s ability to bring engaging, culturally responsive learning content to K-12 classrooms nationwide.
Thrive in a role that requires significant autonomy, representing the company in the market, making recommendations that impact strategy and results, and managing priorities independently.
Exercise discretion and independent judgment on matters of significance, including evaluating customer needs, structuring tailored solutions, negotiating within established guidelines, and influencing revenue and business outcomes.
About You:
2+ years of full-cycle (prospecting through closing) K-12 EdTech sales experience, with a track record of hitting or exceeding large sales quotas,
required
.
Prior experience as an ELA or Social Studies teacher/instructional coach (or a strong grasp of K-12 pedagogy) preferred to truly help connect classroom challenges to the solutions Newsela is building.
Demonstrated experience as a strategic territory manager with the executive presence to lead consultative district conversations, navigating multiple stakeholders, and engineering the right solution for each customer.
Experience with high-volume district sales, with proven experience building a book of business from scratch.
A self-starter with a proven ability to drive sales quickly to a close and thrive in a fast-paced environment.
Highly organized, adaptable to change, a fast learner who hits the ground running, maintains high service standards, and meets established sales goals in an agile environment.
Excited by opportunities to connect face-to-face to meet with customers and prospects. Travel is estimated to be around 15% (likely a few times per quarter), depending on business and customer needs.
Experience using AI tools to drive greater efficiency and productivity.
Legally authorized to work in the US.
All offers of employment are contingent upon the successful completion of a background check as part of our pre-employment process.
This role is classified as an exempt salaried role and is not eligible for overtime.
Why you’ll love working at Newsela:
Health & Wellness:
Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul.
Work From Home:
We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!
Supporting ALL Families:
Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more!
Financial Wellbeing:
Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security.
Time Off:
Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st).
Professional Development:
Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela.
Make A Difference:
No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.
About Newsela:
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.
#LI-Remote
Compensation Breakdown
:
Base salary:
$70,000 - $75,000, depending on prior experience
On-target commission (OTC):
$65,000
On-target earnings (OTE)
: $140,000 - $150,000
Final compensation will be determined based on the candidate’s individual skills, qualifications, and experience. Total compensation for this role also includes incentive stock options and benefits. This role will also will also be eligible for variable compensation.
On-Target Earnings (OTE) Range
$135,000
—
$140,000 USD
УдалённоmiddleRemote - US; Must be willing to support Pacific, Mountain, and Central time zones
Location: IL - Tel Aviv, Israel
Scopely is looking for a
VIP Manager
to join our Royal Lounge Casino team in Tel Aviv!
At Scopely, we care deeply about what we do and aim to inspire play every day, whether through our work with talented colleagues or through our connection with millions of players around the world. We are a global team of game lovers developing, publishing, and innovating within the mobile games industry.
Royal Lounge Casino is a category-leading free-to-play social casino experience, offering slots, bingo, cards, and more to a large, established player community. Our team is distributed across multiple global hubs, including Bengaluru, Tel Aviv, and Barcelona.
What You’ll Do
VIP Account Manager is responsible for the daily management of a portfolio of high-value players, the game's most strategically important users. In this role, you will manage relationships with these players, deliver personalized service, monitor account activity, and help strengthen player satisfaction and retention. Key responsibilities include:
Manage a portfolio of VIP players and provide consistent, personalized engagement
Build trusted relationships through clear, professional communication across multiple channels
Monitor player activity, identify trends or risks, and respond proactively
Coordinate personalized offers, campaigns, and experiences with internal teams
Track engagement and campaign performance using Excel, Google Sheets, and internal tools
Share player insights with Analytics, Economy, Monetization, Art, and other relevant teams
Represent the player’s perspective and contribute to improving the overall VIP experience
What We’re Looking For
2+ years of experience in Account Management, Customer Success, VIP service, or a similar client-facing role
Excellent written and verbal communication skills in English
Strong interpersonal skills, emotional maturity, discretion, and sound judgment
Ability to manage multiple priorities in a fast-paced environment
Strong sense of ownership, organizational skills, follow-through, and attention to detail
Comfortable working with data and using Excel and Google Sheets
Proactive, adaptable, and committed to providing excellent service to players
Bonus
Experience in mobile gaming, hospitality, luxury service, or a high-touch customer environment
Comfortable learning and using new systems and software tools
Genuine interest in games and player behavior
Proficiency in additional languages is a plus
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Cambridge / Hybrid
Workplace: hybrid
Frontier is an independent video game developer and publisher, crafting immersive gaming experiences with fun gameplay and unparalleled artistic quality. Renowned for its iconic creative management simulation games, Frontier captivates players worldwide with immersive and authentic game worlds. The modern studio is located in the vibrant technology hub of Cambridge (UK). The talented team at Frontier are dedicated to nurturing our existing portfolio and delivering our exciting future roadmap.
This role is offered on a full in-studio basis or a hybrid basis (minimum 3 days per week in the studio). We can provide a comprehensive relocation support package as part of any offer, should you need to relocate.
We welcome applications from all, however please note that this role is not eligible for visa.
WHAT’S THE ROLE?
We’re looking for a Graduate Character Artist to join our team. As a company we produce a wide spectrum of subject matter from stunningly photorealistic animals to beautifully stylised characters, so populating our games is always a rewarding experience.
This is a fantastic opportunity to contribute to our ambitious future roadmap of games.
*Please note that candidates invited to interview may be asked to complete a role-related assessment in their own timeas part of the selection process.Further details regarding the expected time commitment will be provided in advance.
WHAT YOU'LL BE DOING
Creating game-ready 3D models and textures using Maya, ZBrush and Substance Painter.
Collaborating with fellow Character Artists to maintain the highest quality throughout development by delivering models on budget, on time, and in the appropriate art style.
Bringing a new perspective
,
and where appropriate, suggesting potential improvements to existing pipelines.
Actively participating in team meetings and contributing to the overall development process.
WHAT YOU'LL BRING
Demonstrated expertise in anatomical and organic sculpting from reference, with a portfolio showcasing work across both stylised and realistic art styles.
Ability to work collaboratively and take on feedback and guidance from the rest of the team.
Experience with translating 2D concepts or reference into 3D Character models. Making artistic decisions to troubleshoot the transformative process and refine the final 3D design.
Ability to adapt to and work within established art styles, ensuring consistency with the concept art.
An exceptional level of character modelling in ZBrush.
Extensive knowledge of preferred 3D packages such as Maya.
Excellent Substance Painter texturing skills and hand painting.
Familiarity with the entire real-time character pipeline from high-poly sculpting, retopology, UV mapping, baking, texture creation and ending in the set up and exporting of assets to game.
An awareness of the importance of efficient UV layouts and mesh topology, to ensure that character models are optimised for performance, budgets, and deform well when animated.
An understanding of development pipelines, including how your work will be used in dependent disciplines.
Excellent communication skills are essential.
BONUS IF YOU HAVE
Solid foundational art skills such as 2D drawing.
An Art degree or relevant game art course.
Genuine passion for sculpting creatures.
WHAT WE CAN OFFER YOU
You will work with talented and passionate people to support, develop or publish our sophisticated and enduring games, in a creative, collaborative and inclusive environment. We love what we do, and we work hard to provide outstanding experiences for our players.
Wellbeing is a big focus at Frontier, and we are continually evolving how we can support our people. We encourage a healthy work/life balance and provide a range of wellbeing activities, initiatives and sessions to support both mental and physical health.
We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events.
We strive to create an environment where everyone can fully demonstrate their capability and potential. If you therefore need any reasonable adjustments to support you during the recruitment process, please speak to your Talent Acquisition representative.
For queries, please email: recruitment@frontier.co.uk
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers people to perform at a higher level through a deeper understanding of their bodies and daily lives. We handle massive amounts of data continuously streaming up to the cloud from people improving their health and wellness to the world’s greatest sports teams and athletes mandating a fault-tolerant and highly available product.
The Connectivity team focuses on bridging the gap between embedded and mobile engineering, ensuring a seamless and consistent experience for members wearing a WHOOP strap. As a Staff Android Engineer on the Connectivity team you'll own the architecture of the software that connects WHOOP hardware to the Android app, and set the technical direction for how that connection performs at scale. From ensuring timely firmware updates to designing innovative ways to establish connections from software to hardware, we bring WHOOP to the highest level of performance and availability across the globe using the latest cutting edge technology. At the Staff level, your impact is measured as much by the engineers and decisions you influence as by the code you write.
What you’ll do:
- Own the architecture of the Android connectivity layer end to end, from the BLE transport up through history sync and firmware delivery, and drive its evolution across a large modular codebase
- Collaborate within a cross-functional environment alongside WHOOP hardware, firmware, and software teams
- Establish and refine communication protocols between the WHOOP strap and Android, ensuring alignment with iOS standards
- Apply expert-level mastery of the Android Bluetooth stack to manage GATT operations, bonding, and reconnection logic in real-world scenarios
- Own connection reliability across the fragmented Android device landscape by diagnosing and mitigating OEM specific Bluetooth, power management, and permission behavior
- Create and own systems that aid in analyzing connectivity health of our members, and use that telemetry to set team priorities
- Manage a prioritized backlog centered on reducing technical debt, improving code health, and enhancing module testability
- Elevate engineering quality through rigorous code reviews, expanded test coverage, and refined architectural design practices
- Utilize expert Kotlin proficiency to build product features and define patterns for the broader engineering team
- Document new features and architecture using Jira, Confluence and preparing code using Github feature, develop, and master branches
- Participate in the incident commander rotation for the whole WHOOP ecosystem and also the release process including getting the app built, managing build variants, signing, sending and testing through Firebase, and submitting to the Play Store
- Analyze and monitor user metrics and feedback to determine crash rate or potential bugs and to improve engagement
- Represent Android Connectivity in cross-functional forums, including bug triage, product syncs, and firmware coordination
- Facilitate the ramp-up of mobile developers, mentor engineers across the Android organization, and assist the backend team with data contracts
Who you are:
- You are experienced working with consumer-facing apps that control BLE devices.
- You have a track record of influencing engineers beyond your own team in the application of architectural and platform design principles
- Expert knowledge of best practices for concurrency and multithreading, including Kotlin coroutines and Flow
- Product minded engineer with empathy for the member experience
- Willingness to learn and grow rapidly across Android and external systems
- Extensive experience building, testing, debugging, and delivering native Android apps in a professional environment
- Expert knowledge of Android application structure and components as well as lifecycle and Android Design Guidelines
- Strong experience with Jetpack Compose and modern declarative Android UI
- Experience with Kotlin and frameworks such as Koin, Android Jetpack libraries (including ViewModel, Flows, and Navigation), Room database, and Retrofit / OkHttp
- Experience designing modular architecture and dependency boundaries in a large multi-module Gradle codebase, including patterns such as MVI and MVVM
- Excellent knowledge of Android Studio, Gradle and CI systems
- Experience debugging and diagnosing issues across complex or distributed systems such as firmware, mobile, and backend
- Experience using Git to organize feature work
- Experience communicating with a RESTful backend
- Firm belief that automated testing is important and experience writing both Unit and UI tests
- Excellent collaboration and communication skills, driving cross functional problem solving, tradeoff definition, and optimization
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibilityThe WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $170,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
🌸Take full responsibility for UX and UI across all mobile and web products, and make the final call on design decisions; 💦7+ years in product design, with extensive experience on mobile-first consumer products;
Location: Paris, Paris, France
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About the Role
As a
Senior Operations Manager in Paris
, you'll be a senior member of the France Operations team, reporting to the General Manager, France. You'll own the day-to-day health of the market — acquiring, retaining, and driving quality among our best-in-class chauffeurs — and help evolve the local operating model as we scale beyond Paris.
This is an entrepreneurial, high-ownership role in a fast-moving environment, not a caretaker seat.
Why This Role
High-growth business.
Paris is scaling and we're actively expanding into new markets — you'll help shape how we operate as we grow.
Direct impact.
Chauffeur acquisition, supply and retention — your calls move the metrics that define the market's health.
Real ownership.
You'll build and lead the local ops team, processes, and operating rhythms yourself, not inherit someone else's.
Responsibilities
Own day-to-day operational execution: chauffeur supply growth and retention.
Evolve the local operating model, turning global strategy and standards into effective execution on the ground.
Use data to spot operational risks and opportunities, and design initiatives with clear, measurable impact.
Lead and grow Wheely Paris's operations team, building a culture of high performance and engagement.
Partner with product teams to shape feature development and improve operational tooling.
Support readiness as the market expands into new areas, launching business from scratch.
Act as a senior point of contact for chauffeurs and key external stakeholders, representing Wheely's standards.
Ensure compliance with applicable French regulations and VTC licensing requirements.
Requirements
No single background defines success here — we want analytically strong, entrepreneurial operators motivated by ownership and comfortable being accountable for outcomes in open-ended environments.
3-4+ years building, growing, or scaling something meaningful with limited structure, with the ability to move fast from analysis to execution.
Relevant backgrounds include:
scaling operations in a fast-paced tech environment (VC-backed business, scale-up, startup);
top-tier management consulting, investment banking, or VC/PE; early or founding-team experience at a consumer or marketplace startup.
Bonus points:
experience in a marketplace/platform business (on-demand, mobility, location-based);
track record building teams or operating models from scratch or through rapid expansion;
MBA or advanced degree in business, operations, analytics, or strategy.
Fluent French and English.
Based in Paris, ability to work in the office 4 days a week.
What we Offer
Office-based role in Paris (9th arrondissement)
Competitive salary
Employee stock options plan
Private medical insurance
Life and critical illness cover
Best-in-class equipment
Monthly credit towards Wheely journeys
Daily Lunch Allowance
Navigo and Veligo travel
Professional development stipend
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners . You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy.
Responsibilities:
Strategic Technical Partnership
: Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues.
Joint Solution Development:
Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment
Customer Deal Support:
Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance.
Partner Ecosystem & Events
: Represent Anthropic at partner events such as GSI customer workshops, summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.
Product Feedback:
Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy.
You may be a good fit if you have:
10+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer
Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Delhi
Workplace: remote
Please note that we consider applicants from
Delhi.
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key Responsibilities:
Develop and implement a strategic business development plan to sell Ajax’s newly launched EN54 line for commercial fire applications in North/ West/ South India.
Identify, evaluate, and onboard new Fire Installers across the region, ensuring coverage in key markets and verticals.
Align with Consultants, Architects, Design companies in specifying ajax’s products.
Develop and maintain relationships with key clients, partners, and stakeholders.
Analyze market data to develop and execute effective sales strategies.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
Manage and prioritize multiple projects and initiatives simultaneously.
Achievement of Sales Targets: Consistently meet or exceed assigned sales targets and key performance indicators (KPIs) on a quarterly and annual basis.
Qualifications:
10+ years of experience in
fire and life safety
or a similar industry in the North/ West/ South regions of India.
Strong technical knowledge of fire alarm certifications, standards, and market requirements.
Well connected with top fire alarm Installers, Consultants, Architects and Design companies.
Proven track record in leading the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
We offer:
A truly innovative product that sells itself.
Greenfield territory.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Being a part of the emerging leadership in the security space.
Join Ajax Systems!
Location: Mumbai
Workplace: remote
Please note that we consider applicants from
Mumbai.
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key Responsibilities:
Develop and implement a strategic business development plan to sell Ajax’s newly launched EN54 line for commercial fire applications in North/ West/ South India.
Identify, evaluate, and onboard new Fire Installers across the region, ensuring coverage in key markets and verticals.
Align with Consultants, Architects, Design companies in specifying ajax’s products.
Develop and maintain relationships with key clients, partners, and stakeholders.
Analyze market data to develop and execute effective sales strategies.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
Manage and prioritize multiple projects and initiatives simultaneously.
Achievement of Sales Targets: Consistently meet or exceed assigned sales targets and key performance indicators (KPIs) on a quarterly and annual basis.
Qualifications:
10+ years of experience in
fire and life safety
or a similar industry in the North/ West/ South regions of India.
Strong technical knowledge of fire alarm certifications, standards, and market requirements.
Well connected with top fire alarm Installers, Consultants, Architects and Design companies.
Proven track record in leading the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
We offer:
A truly innovative product that sells itself.
Greenfield territory.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Being a part of the emerging leadership in the security space.
Join Ajax Systems!
Location: Paris, France
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
À propos du rôle
Anthropic construit l’équipe Applied AI pour aider les organisations les plus ambitieuses du monde à adopter Claude de manière transformatrice, sûre et durable. Nos Forward Deployed Engineers s’intègrent directement auprès de clients stratégiques pour déployer des applications d’IA en production qui résolvent de véritables problèmes métier. À mesure que cette pratique se développe, nous avons besoin d’une personne leader pour construire et développer cette équipe.
En tant que premier Forward Deployed Manager en Europe du Sud, vous piloterez l’équipe qui se situe à la frontière du déploiement d’IA en entreprise. Vous recruterez et développerez une équipe performante de Forward Deployed Engineers, fixerez le standard technique et opérationnel pour les engagements clients, et construirez les playbooks qui transforment les succès ponctuels en modèles reproductibles. Vous travaillerez en étroite collaboration avec les Engagement Managers qui gèrent la logistique de livraison et les relations avec les parties prenantes, tout en veillant à ce que votre équipe livre du code de qualité, se développe techniquement, et représente Anthropic au plus haut niveau dans les environnements clients.
Ce rôle est un rôle de meneur-contributeur avec une forte orientation leadership. Vous resterez assez impliqué dans le travail technique pour examiner les architectures, déboguer les problèmes en production, et vous associer à votre équipe quand cela compte — mais votre impact principal viendra des personnes que vous recruterez, des standards que vous fixerez, et de la culture que vous créerez. Vous collaborerez de manière transversale avec les équipes Ventes, Produit et Ingénierie pour façonner la manière dont Anthropic sert ses clients les plus stratégiques, et les insights de terrain de votre équipe influenceront directement la direction produit.
Ce rôle nécessite quelqu’un qui s’épanouit dans l’ambiguïté et qui est énergisé par la création à partir de zéro. Vous définirez ce que l’excellence ressemble pour la gestion d’une équipe FDE chez Anthropic — il n’existe pas de playbook existant à suivre.
Responsabilités
Recruter, développer et fidéliser une équipe de classe mondiale de Forward Deployed Engineers. Fixer un haut standard pour le talent technique et l’instinct client.
Mener des entretiens individuels réguliers, fournir du mentorat technique, et investir dans la progression de carrière de chaque membre de l’équipe. Créer un environnement où les Forward Deployed Engineers accomplissent leur meilleur travail.
Staffier et superviser les engagements clients dans le portefeuille de votre équipe, en prenant des décisions d’allocation des ressources qui équilibrent les besoins clients, le développement de l’équipe, et les priorités métier.
Collaborer avec les équipes de compte et les Engagement Managers pendant le processus de pré-vente pour qualifier les engagements, définir le périmètre du travail, et informer les demandes de travail.
Examiner les architectures techniques et le code produit par vos Forward Deployed Engineers, en veillant à ce que l’équipe livre des solutions production de haute qualité qui résolvent de véritables problèmes clients.
Rester assez impliqué pour diriger des sessions de découverte technique, prototyper des solutions, et déboguer des problèmes complexes aux côtés de votre équipe quand cela est nécessaire.
Construire des playbooks reproductibles, des dépôts de démarrage, des modèles d’intégration, et une base de connaissances interne qui capture ce que votre équipe apprend sur le terrain.
Définir les OKRs de l’équipe liés aux résultats de succès client et aux objectifs d’adoption produit. Créer des cadences opérationnelles — standups, rétros, revues d’engagement — qui maintiennent l’équipe alignée.
Collaborer avec Produit et Ingénierie pour traduire les insights de terrain en améliorations produit. Servir comme voix du client dans la planification interne.
Voyager sur les sites des clients selon les besoins (25-50%), particulièrement lors des lancements d’engagement et pour les comptes prioritaires de votre équipe.
Vous pourriez être un bon fit si vous avez
10+ ans d’expérience en ingénierie logicielle, architecture de solutions, ou dans un rôle technique orienté client comme l’ingénierie forward deployed ou le conseil.
2+ ans d’expérience en gestion de personnes au sein d’une organisation de services/post-vente/FDE avec un palmarès de recrutement, développement et fidélisation d’ingénieurs performants.
De l’expérience dans la construction d’organisations de zéro à un, pas seulement l’héritage d’une organisation existante.
De l’expérience de travail direct avec des clients d’entreprise sur des mises en œuvre techniques, y compris l’aisance à naviguer dans les dynamiques organisationnelles complexes.
Une présence de cadre avec la capacité à naviguer fluidement entre les conversations stratégiques avec les parties prenantes senior et les sessions de débogage pratiques avec les ingénieurs.
Des compétences fortes en communication écrite et verbale. Vous pouvez traduire la complexité technique en narratifs clairs pour des audiences diverses.
Un enthousiasme sincère pour la construction de quelque chose de nouveau et la définition de l’excellence pour une équipe qui n’existe pas encore.
Pourquoi ce rôle compte
Vous serez une personne leader fondatrice d’une équipe qui définit comment les entreprises adoptent et déploient l’IA. Votre travail influencera directement la direction produit d’Anthropic, créera des modèles réutilisables pour la base clients plus large, et établira Anthropic comme le partenaire de confiance pour la transformation de l’IA — tout en promouvant le développement responsable des systèmes d’IA de pointe.
About the role
Anthropic is building the Applied AI team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Forward Deployed Engineers embed directly with strategic customers to ship production AI applications that solve real business problems. As this practice grows, we need a founding leader to build and scale it.
As the first FDE Manager in Southern Europe, you'll own the team that sits at the frontier of enterprise AI deployment. You'll hire and develop a high-performing team of FDEs, set the technical and operational bar for customer engagements, and build the playbooks that turn one-off successes into repeatable patterns. You'll work hand-in-hand with Engagement Managers who own delivery logistics and stakeholder management, while you ensure your team is shipping quality code, growing technically, and representing Anthropic at the highest level in customer environments.
This is a player-coach role with a strong bias toward leadership. You'll stay close enough to the technical work to review architectures, debug production issues, and pair with your team when it matters — but your primary impact will come from the people you hire, the standards you set, and the culture you create. You'll partner cross-functionally with Sales, Product, and Engineering to shape how Anthropic serves its most strategic customers, and your team's field insights will directly influence product direction.
This role requires someone who thrives in ambiguity and is energized by building from zero to one. You'll be defining what good looks like for FDE management at Anthropic — there is no existing playbook to follow.
Responsibilities
Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts.
Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best work of their careers.
Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities.
Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems.
Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed.
Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field.
Define team OKRs that tie to customer success outcomes and product adoption goals. Create operational cadences — standups, retros, engagement reviews — that keep the team aligned.
Partner with Product and Engineering to translate field insights into product improvements. Serve as the voice of the customer in internal planning.
Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts.
You may be a good fit if you have
10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting.
2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers.
Experience building organizations from 0->1, not just inheriting an existing one.
Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics.
Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.
Strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences.
Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist.
Why this role matters
You'll be a founding leader of a team that defines how enterprises adopt and scale AI. Your work will directly influence Anthropic's product direction, create reusable patterns for the broader customer base, and establish Anthropic as the trusted partner for AI transformation — all while advancing the responsible development of frontier AI systems.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€235.000
—
€295.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Guangdong
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
The role
You own operational procurement for a defined commodity/category of components end-to-end — from purchase order to component delivered to our factory, on time, in the right quantity and at the agreed quality. Because we run our own production across several manufacturing locations, you are the day-to-day single point of contact with your suppliers and the link between them and our Planning, Quality, Logistics and Finance teams.
We move fast, and our scope keeps growing and changing. We expect a strong getting-things-done attitude and hands-on. Own your issues end-to-end, stay close to the detail, and close them.
Key responsibilities:
Responsible for the annual, quarterly, and monthly procurement plans of the company headquarters and all subsidiaries;
Responsible for order management and delivery management of production-related materials, strictly controlling inventory levels, and ensuring production needs are met with guaranteed quality and quantity;
Through in-depth understanding of material demand, production processes, quality control, and suppliers' key customers, capacity allocation, key equipment, etc., conduct supply-demand analysis, identify potential supply risks, resolve bottleneck issues, and formulate supply guarantee strategies;
Participate in communication with departments related to port customs clearance/declaration and the associated taxes and fees, communicate with customs clearance agencies, coordinate logistics, and ensure containers arrive on time;
Through coordination, communication, and negotiation, quickly respond to and resolve material delivery and quality exceptions that arise during the production and delivery process;
Effectively manage and conduct performance evaluations of existing suppliers.
Other work assigned by leadership.
What we expect:
Full-time bachelor's degree or above, majors such as supply chain/finance/planning etc. preferred, overseas work experience preferred;
2 years of procurement work experience; those with experience in overseas procurement/supply chain/international trade etc. preferred;
Good cost awareness, honest and trustworthy, rigorous and meticulous, strong sense of responsibility, good at communication and coordination, strong planning and logical thinking, sensitive to data, good at analysis and problem-solving, certain emergency handling ability, able to withstand certain work pressure, strong learning ability;
Those with experience in procurement or PMC planning in medium-to-large manufacturing enterprises preferred;
Proficient in ERP and SAP systems;
English as a working language (mandatory requirement, please do not submit your resume if you do not meet this condition).
Location: Guangdong
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
The role
You own operational procurement for a defined commodity/category of components end-to-end — from purchase order to component delivered to our factory, on time, in the right quantity and at the agreed quality. Because we run our own production across several manufacturing locations, you are the day-to-day single point of contact with your suppliers and the link between them and our Planning, Quality, Logistics and Finance teams.
We move fast, and our scope keeps growing and changing. We expect a strong getting-things-done attitude and hands-on. Own your issues end-to-end, stay close to the detail, and close them.
Key responsibilities:
Responsible for the annual, quarterly, and monthly procurement plans of the company headquarters and all subsidiaries;
Responsible for order management and delivery management of production-related materials, strictly controlling inventory levels, and ensuring production needs are met with guaranteed quality and quantity;
Through in-depth understanding of material demand, production processes, quality control, and suppliers' key customers, capacity allocation, key equipment, etc., conduct supply-demand analysis, identify potential supply risks, resolve bottleneck issues, and formulate supply guarantee strategies;
Participate in communication with departments related to port customs clearance/declaration and the associated taxes and fees, communicate with customs clearance agencies, coordinate logistics, and ensure containers arrive on time;
Through coordination, communication, and negotiation, quickly respond to and resolve material delivery and quality exceptions that arise during the production and delivery process;
Effectively manage and conduct performance evaluations of existing suppliers.
Other work assigned by leadership.
What we expect:
Full-time bachelor's degree or above, majors such as supply chain/finance/planning etc. preferred, overseas work experience preferred;
2 years of procurement work experience; those with experience in overseas procurement/supply chain/international trade etc. preferred;
Good cost awareness, honest and trustworthy, rigorous and meticulous, strong sense of responsibility, good at communication and coordination, strong planning and logical thinking, sensitive to data, good at analysis and problem-solving, certain emergency handling ability, able to withstand certain work pressure, strong learning ability;
Those with experience in procurement or PMC planning in medium-to-large manufacturing enterprises preferred;
Proficient in ERP and SAP systems;
English as a working language (mandatory requirement, please do not submit your resume if you do not meet this condition).
Location: Hybrid; In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, London, or San Francisco (Hybrid)
About the team
Search engines spent two decades learning what the web is worth: which pages are fresh, which sources are trusted, what people actually use. That knowledge came from watching how humans moved through the web.
Agents break that loop. AI models are trained and grounded on the web, but they have little visibility into what's changed, what's authoritative, or what's been fabricated. Site owners have it worse: AI crawlers already request content anywhere from a hundred to tens of thousands of times for every visitor they send back, and most have no idea how, or whether, they show up in AI answers. Both sides of the market are flying blind.
Cloudflare sits in front of around 20% of the web and sees both sides of that exchange. Our team, the Agentic Internet team, is focused on making the web readable, discoverable, callable, and payable, built on open standards so no single company owns the rails. Signals & Data Products turns our network's view into products both sides can use: helping AI labs know what's fresh and trustworthy, and helping site owners see and shape how they show up in AI. Cloudflare believes in the open Internet, and we're in a position to help build the future where it thrives. Come help us make it happen! You can read more about some of our plans
here
and
here
.
What you'll do
Drive the strategy for Signals, our web intelligence feed, and shape where our data products go next
Define what makes a signal worth paying for (freshness, provenance, trust, real-world usage) using data from Cloudflare's network
Build for both sides of the market: data products for AI labs, and visibility for site owners into how AI models find, use, and cite them
Explore what comes next, from knowledge graphs to measuring how sites show up in AI answers
Deliver product specifications, prototypes, product positioning, and high-impact launches
Partner with Engineering, Data Science, Research, and GTM to ship at high velocity
Work with Partnerships and BD on data partnerships with AI labs and other large buyers
Represent the product externally with users, customers, AI labs, developers, and more
What we're looking for
7+ years as a technical PM, with experience shipping data, search, ranking, or ML products
Deep data fluency: you can reason about data quality, coverage, bias, and pipelines
Experience building or selling data products or APIs (licensing, pricing, enterprise contracts) is a strong plus
A builder: you get things done, can move quickly, and prefer 'show' over 'tell'
A strong communicator who is comfortable with ambiguity
Team oriented: you'd rather get it right than be right
How we work
At Cloudflare, performance is about outcomes (what you did) and behaviors (how you did it). We value curiosity, humility, empathy, and doing the principled thing. Learn more about our values on our
Careers page
.
Why this role
You'll be building a new product category from a vantage point no one else has, on a fast-moving team breaking new ground. You can read about our
early research here
.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $179,000 - $224,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Yerevan, Armenia
Workplace: onsite
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated Senior Sales Manager to join our team in Armenia!
About the role:
As a Senior Sales Manager at PartnerMatrix, you will drive business growth by identifying new opportunities, managing key client relationships, and closing high-value deals. You will work across the full product suite, collaborate closely with internal teams, and play a key role in shaping sales strategies.
What You’ll get to do:
• Identify new opportunities within the iGaming industry to sell PartnerMatrix products and solutions.
• Engage, present, and educate prospects about PartnerMatrix offerings.
• Work across the full product suite based on company priorities.
• Negotiate offers and contracts with new and existing clients.
• Contribute to go-to-market strategies and refine value propositions for the region.
• Maintain strong relationships with prospects and ensure CRM data is up to date.
• Collaborate with Sales, Marketing, Technical, Legal, and Support teams.
• Represent PartnerMatrix at relevant events, conferences, and networking opportunities.
• Stay updated on industry, compliance, and regulatory developments.
What we’re looking for:
• 3+ years of B2B sales experience in iGaming (mandatory).
• Proven track record in Tier 1 sales, contract negotiation, and building key partnerships.
• Excellent spoken and written English, as well as Russian or Spanish language skills.
• Organized, self-motivated, and result-driven, with the ability to work independently.
• Strong organizational and time-management skills.
• Bachelor's degree in marketing, Business Administration, or a related field is a plus.
Here's what we offer:
• Start with 24 days of annual leave, with 2 additional days added each year, up to 34 days by your fifth year with us.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Access online learning platform like Udemy for Business, and a budget for external training.
• Daily catered lunch or monthly lunch allowance.
• Private Medical Subscription.
• Gym allowance.
• Parking
• Team-building activities in various locations.
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Italy
Regulatory CMC Technical Lead Consultant
Job Description:
Maintain or create CMC regulatory documents for the dedicated product(s) to support a broad range of submissions to Regulatory Authorities.
Manage CMC regulatory documents for the dedicated product(s) in close collaboration with the Core team, with full responsibility and no need of supervision.
Act as the CMC representative at core team level with a global role, where required.
Author and/or review CMC sections of the dedicated portfolio for new marketing authorization applications, investigational applications and variations/ supplements, worldwide.
Advise to multidisciplinary project teams on regulatory agency requirements and expectations on CMC sections of submission dossier.
Review and assess change control requests pertaining to CMC aspects of product(s).
In alignment with CMC functions, agree on the regulatory strategy for the products life cycle and development.
Maintain submission information according to the document management system, track regulatory CMC commitments & timelines for specific projects/products/markets with minimal supervision.
Work collaboratively with external CMOs and cross-functional teams on projects like process optimizations, scale up and technology transfer activities.
In agreement with CMC functions and collaborating with region functions, negotiate with regulatory agencies strategies and actions on CMC sections of submission dossier.
Support the development of processes and to the preparation of Standard Operating Procedures where required.
Support due diligence activities on CMC regulatory documents, where required.
Represent during GMP inspections by regulatory agencies, where required.
Maintain sound knowledge of regulations, policies/guidelines, and keep abreast with current and evolving regulatory CMC requirements.
Requirements:
Minimum of a bachelor’s degree in a Scientific or Technical Discipline.
Minimum of 5 years of experience in Regulatory CMC focusing on small molecule drug development.
Additional experience with biologics and Antibody-Drug Conjugates (ADCs) is highly desirable and considered a strong advantage.
Advanced knowledge of current global CMC regulations, including ICH requirements and US/EU regulatory requirements.
Sound knowledge of manufacturing technical transfer and comparability regulatory requirements.
Experience in authoring technical documents, CTD M2 and M3 sections, and life cycle management of quality variations.
Proficient in the use of quality management software (e.g. TrackWise) and regulatory document information management system.
Strong attention to detail. Ability to multi-task, stay organized and prioritize.
Strong communication skills (oral, written and interpersonal); critical thinking and the ability to identify and recommend solutions to problems.
Ability to work independently and in a group setting and thrive in a fast-paced environment.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. We are on a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Join our passionate team and make a meaningful impact on global healthcare!
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-PB1 #LI-Remote
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Platform Intelligence turns each new Claude model's abilities into API features that developers can build on. Our goal is to make the full intelligence of each model available through the API. We own the capabilities that shape what Claude can do for developers: tool use, built-in tools such as web search and code execution, thinking controls, structured outputs, and the memory, files, and skills APIs.
We also run the API side of every Claude model launch, including its safety features and controls. That means getting the API ready for each new model, coordinating with research, safeguards, product, and cloud partners, and making sure the model, its features, the SDKs, and the docs all ship together on launch day.
The work sits where research meets product. We work with new models before they are public. When a model gains a new ability, we work out what it should look like as an API, build it, and ship it to developers on our own platform and on cloud platforms. Those decisions shape how developers first use each model. We also own API versioning and the evals that tell us a capability works in production.
What you'll do
You'll lead the design, build, and operation of API capabilities used by developers around the world. You'll work with research to understand what a new model can do and turn that into an interface that is simple, durable, and hard to misuse.
You'll lead the API side of new model launches. You'll plan the work, track readiness across teams, resolve the issues that come up late, and see the launch through on the day. Between launches, you'll make the next one faster and safer.
You'll set technical direction for work that spans several teams, write clear design proposals, review API designs from other teams, and mentor engineers on the team.
Representative projects
Lead API readiness for a Claude model launch, so that every feature works on day one across our API, SDKs, docs, and cloud partners
Take a new model ability from research prototype to public API feature, from interface design to production rollout
Build and operate tools such as web search and code execution under real traffic
Automate the manual parts of a model launch
Build the evals that catch a capability regression before a launch
You might be a good fit if you:
Have led technical projects that spanned several teams, from design through launch and operation
Have designed and operated production distributed systems where correctness, latency, and availability all matter
Have strong product sense and care about API design and developer experience
Make sound technical decisions with incomplete information, as models and priorities change close to a launch
Explain tradeoffs clearly to research, product, and go-to-market partners, including non-engineers
Make the engineers around you better through design review and mentoring
Use AI tools as a regular part of how you design, build, and review software
Care about the societal impacts of your work and Anthropic's mission to build safe, beneficial AI
Strong candidates may also have:
Building public APIs, SDKs, or developer platforms
Working with large language models, including tool use, agents, or evals
Running launches or migrations with fixed deadlines and many dependent teams
Building tools for agents, such as search or code execution
Storage, memory, or context systems at scale
Integrating with cloud platforms such as AWS, Google Cloud, and Azure
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Location Preference:
Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Kuala Lumpur, Malaysia
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
IL - Tel Aviv, Israel
ГибридWe can provide a comprehensive relocation support package as part of any offer, should you need to relocate; Please note that candidates invited to interview may be asked to complete a role-related assessment in their own timeas part of the selection process.Further details regarding the expected time commitment will be provided in advance; We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоDelhi; Please note that we consider applicants from
УдалённоMumbai; Please note that we consider applicants from
Paris, France
ОфисseniorГеография найма не уточнена
ОфисseniorГеография найма не уточнена
seniorГеография найма не уточнена
ОфисseniorYerevan, Armenia
leadItaly
УдалённоleadRemote, United Kingdom
San Francisco, CA | New York City, NY; Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team
ГибридKuala Lumpur, Malaysia; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability