Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is looking for a Strategic Sourcing Manager to join the Finance team and own sourcing for our engineering technology and software categories. You will report directly to the Head of Procurement, based in the San Francisco HQ office.
This role owns the commercial relationship with the vendors that support Harvey's product and engineering organization: cloud infrastructure, data platforms, security and observability tooling, developer platforms, and enterprise SaaS. You will run competitive sourcing events, negotiate pricing and terms that improve as Harvey scales, manage the renewal pipeline, and partner with Engineering, Security, Legal, and FP&A to get deals done without unnecessary friction. Harvey's spend is scaling fast, and our sourcing motion has to scale with it.
WHAT YOU'LL DO
Category Strategy & Sourcing
- Own category strategy and the sourcing pipeline for cloud infrastructure, data platforms, security and observability tooling, developer tools, and enterprise SaaS
- Lead end-to-end sourcing events (RFI/RFP, supplier evaluation, selection) for new technology purchases; maintain a competitive supplier landscape for each category
- Analyze vendor pricing, usage patterns, and market benchmarks to identify opportunities to improve economics and reduce commercial risk
Commercial Negotiation & Contract Structure
- Lead commercial negotiations with software and infrastructure vendors, including committed-spend, tiered, usage-based, and enterprise license agreements
- Structure agreements that balance commitment, flexibility, and unit economics as Harvey's usage grows; right-size license counts and tiers to actual utilization
- Drive redlines on MSAs, order forms, and DPAs in partnership with Legal, Security, and Privacy; own the deal from first proposal through signature in Zip
- Support the Head of Procurement and Partnerships on strategic AI provider agreements with usage analysis, benchmark data, and contract administration
Stakeholder Partnership
- Partner with Engineering and Finance to forecast demand, translate technical requirements into sourcing strategy, and turn Harvey's growth into negotiating leverage
- Serve as the commercial point of contact for engineering leadership; engage early in build-vs-buy decisions and vendor evaluations
- Coordinate Security, Legal, and Privacy review so that technology purchases move through intake at the speed the business needs
Renewals, Supplier Management & Reporting
- Own the renewal calendar for technology and software vendors; prepare negotiation briefs, utilization analysis, and benchmark data ahead of each renewal
- Manage supplier relationships through execution, utilization monitoring, escalations, and renewal; consolidate overlapping tools and eliminate shelfware; track savings and cost avoidance against target
- Build AI-powered sourcing playbooks and tooling for redlining, negotiation prep, and benchmarking that raise throughput and deal quality across the team
WHAT YOU HAVE
- 4–7 years of strategic sourcing or procurement experience with a focus on technology and software categories
- Track record of negotiating enterprise SaaS, cloud infrastructure, or security tooling agreements with vendors such as AWS, Google Cloud, Snowflake, Datadog, GitHub, Okta, or comparable
- Understanding of software commercial models: per-seat and usage-based pricing, committed spend, tiers, discounts, and true-ups
- Strong analytical skills: unit-cost analysis, TCO modeling, and benchmarking; able to find the real economics underneath a vendor proposal
- Working knowledge of commercial and legal contract terms (MSAs, order forms, SOWs, DPAs); comfortable driving redlines in partnership with Legal
- Clear, direct communicator with executives and across the negotiating table
- Hands-on experience running sourcing in a procure-to-pay platform (Zip preferred)
- AI fluency: you actively use AI tools for redlining, negotiation prep, benchmarking, and vendor analysis
- Comfortable operating at pace: high deal volume, ambiguity, imperfect information, and a bias toward execution
COMPENSATION
$160,000 - $220,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-TA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Berlin
Workplace: Hybrid
adjoe builds the technologies behind mobile app growth and monetization, challenging the status quo of adtech by redefining how apps acquire users and generate revenue. Our two products, Playtime Arcade and adjoe Ads, sit at opposite ends of the mobile advertising spectrum: rewarded engagement and programmatic in-app advertising. Together they run on 13% of the world's smartphones, connecting advertisers, publishers, and hundreds of millions of users, with one goal: making mobile advertising work better for everyone in the ecosystem.
Next-Gen Machine Intelligence for Scalable Discovery & Engagement
The Data Science Research team builds foundational ML representations and advanced AI capabilities that enhance both Playtime and adjoe Ads. Operating as a horizontal deep-tech layer, the team leverages advanced AI and deep learning approaches—specifically generative approaches —to deliver critical systems such as high-dimensional user embeddings, general content understanding and sequential recommendation. These frameworks scale adjoe's products beyond standard industry limitations, utilizing behavioral and transactional data from over 770 million users.
The team operates at the intersection of bleeding-edge R&D and high-scale production engineering, acting as the company’s internal science bar raiser and primary consulting layer for complex ML bottlenecks. The stack is optimized for deep learning and heavy data throughput: PyTorch and [Ray/Hugging Face] for training and fine-tuning foundation models, Trino and Athena for querying massive user-behavior data lakes, and dedicated GPU infrastructure for heavy workloads. The full lifecycle of these AI capabilities is owned by the team—from academic paper translation and offline prototyping to deploying core algorithmic frameworks built to sustain high-throughput, realtime production environments.
Your Mission & Who We Are Looking For:
- PhD or equivalent research depth, with a production track record. You have a PhD in CS, Statistics, Math, or Physics, or an MSc with extensive industry research, and publications in top-tier venues like SIGIR, KDD, NeurIPS, or ICLR. You've spent 4+ years building large-scale recommender systems in high-throughput environments: AdTech, e-commerce, or social.
- You translate research into production, not just prototypes. You distill SOTA research into robust, production-ready code optimized for sub-millisecond latency. At adjoe, that means architecting multi-stage recommendation pipelines, Generative Retrieval, Deep Ranking, and Re-ranking, serving millions of requests across a stack built on 770 million users' behavioral data.
- Deep expertise in PyTorch and large-scale model optimization. You have hands-on experience with high-concurrency optimization, model quantization, and distillation, the engineering side of getting large generative models to run under extreme production constraints, not just in research environments.
- Content understanding and embeddings are core to your work. You research and develop information-rich user and ad embeddings using unsupervised and generative approaches, directly improving the quality of predictions across both Playtime and adjoe Ads.
- Raises the technical bar around them. You lead architectural debates, mentor junior scientists, and drive the team's research direction without needing a roadmap handed to you.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore / Sydney
About the Team
The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.
What You'll Do
Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced
Technical
Support Engineer
for Application Services/Performance
to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's App Services solutions with confidence.
Serve as a trusted technical advisor for our Enterprise customers, responding to and resolving inquiries and incidents related to Application Services/Performance, while delivering timely, high-quality and personalized assistance.
Work directly with customers to diagnose, troubleshoot and resolve complex technical issues involving DNS, HTTP Errors, IAM, Load Balancing, Caching, CORS, SSL/TLS, Network, and other Application Services/Performance related configurations.
Work with Engineering and Operations teams to remediate issues, suggest steps to mitigate, and apply the appropriate mitigation, when applicable.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
You have a solid grasp of problem-solving with command line tools (dig/traceroute/curl/tcpdump).
You have experience writing scripts in Bash, Python, JavaScript, or other scripting language.
You have experience installing and configuring web servers like Apache, Nginx, and IIS.
Work with Engineering and Product teams to improve products and tools.
What We're Looking For
You must have a minimum of 4 years’ experience working as a Technical Support Engineer supporting globally distributed reverse-proxy CDN platforms, with hands-on expertise in content caching, performance optimization, traffic routing, and edge delivery services similar to Cloudflare’s core network offerings.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Strong understanding of L4/L7 protocols and concepts including, TCP/UDP, DNS, HTTP/S, IAM, Load Balancing, Caching, CORS, SSL/TLS, Network with a particular focus on Anycast concepts.
Have experience using online diagnostic and monitoring platforms — including DNS lookup tools, global ping and traceroute testers, SSL/TLS configuration analyzers, and synthetic transaction or real-user monitoring services — to troubleshoot DNS resolution, network latency, certificate issues, and global service availability problems.
Have experience using investigative observability tools such as Kibana, Grafana, Zabbix, Sentry, and live log-tailing utilities to analyze logs, trace issues, and pinpoint root causes of performance or reliability problems.
Confident with command line and tools, including curl, dig, traceroute, openssl, git.
Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS.
You are competent at writing scripts in Bash, Python, JavaScript or other scripting language.
You have worked with PostgreSQL, MySQL, MS SQL, and other database servers.
Bachelor’s degree in Computer Science, Cybersecurity, or a related field (or equivalent experience).
Bonus Points For
Experience in a shift-based or global support environment.
Familiarity with SLA/KPI metrics and real-time queue management.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Dnipro, Ukraine; Kharkiv, Ukraine; Kyiv, Ukraine; Lviv, Ukraine; Odesa, Ukraine; Sambir, Ukraine
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Senior User Acquisition & Performance Marketing Manager – Mobile Apps
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
User Acquisition & Media Buying
Manage and optimize paid
User Acquisition campaigns for mobile applications
.
Launch, manage, and scale campaigns primarily for
Android mobile apps
, including Utility Apps and Mobile Games.
Manage campaigns across
Google Ads
and additional acquisition channels such as
Meta, TikTok, DSPs, and mobile ad networks
.
Test new campaigns, audiences, creatives, and traffic sources to identify opportunities for profitable growth.
Evaluate campaign performance based on
CPI, CPA, ROAS, retention, LTV, and overall traffic quality
.
Scale successful campaigns while maintaining agreed performance targets.
Performance & Analytics
Monitor and optimize key UA metrics, including
CPI, CPA, ROAS, LTV, retention, and payback
.
Analyze performance across campaigns, countries, creatives, networks, devices, and audiences.
Use mobile measurement and attribution platforms such as
AppsFlyer, Adjust, or Singular
to monitor campaign performance.
Identify performance trends and optimization opportunities and turn data into actionable decisions.
Prepare clear reports on campaign performance, spend, and results.
Budget Management & Scaling
Manage and allocate significant User Acquisition budgets across paid channels.
Follow a structured
test → validate → scale
approach when launching new campaigns and traffic sources.
Make budget allocation decisions based on campaign performance and unit economics.
Continuously identify opportunities to improve acquisition efficiency and scale successful campaigns.
Creative & Product Collaboration
Work with creative teams to test
video, static, and UGC-style advertising creatives
.
Analyze creative performance and identify the concepts, hooks, and formats that generate the strongest results.
Provide performance-based feedback to improve future creatives.
Collaborate with Product and Monetization teams to improve conversion, retention, and monetization.
2–3+ years of hands-on User Acquisition / Media Buying / Performance Marketing experience
, with a strong focus on mobile applications.
Proven experience
launching and scaling mobile apps through paid User Acquisition
.
Proven experience managing
$1M+ in paid User Acquisition spend
.
Strong hands-on experience acquiring users for
Android mobile applications
.
Experience with
Google Ads / Google App Campaigns
and additional paid acquisition channels such as
Meta, TikTok, DSPs, or mobile ad networks
.
Experience with
Utility Apps, Mobile Games, or other mobile app products
.
Strong understanding of mobile attribution and experience with MMPs such as
AppsFlyer, Adjust, or Singular
.
Strong understanding of key UA metrics, including
CPI, CPA, ROAS, LTV, retention, and payback
.
Strong analytical skills and the ability to make campaign and budget decisions based on performance data.
Experience working with international markets is preferred.
Strong
Excel / Google Sheets
skills.
Ability to independently launch tests, optimize campaigns, and scale successful acquisition strategies.
Strong Advantages
Experience with
AppLovin, Moloco, Mintegral, Liftoff, Taboola, DV360, Kayzen, or similar DSPs/mobile advertising networks
.
Experience with
CTV or programmatic advertising
.
Experience with
Utility Apps monetized through advertising
.
Experience with
Google App Campaigns
and large-scale Android acquisition.
Experience with
OEM, pre-install, or alternative app distribution channels
.
Experience with traffic-quality and fraud analysis.
Experience working with
AdMob, AppLovin MAX, or other mobile ad monetization platforms
.
Experience optimizing campaigns against
D1/D7/D30 ROAS and payback targets
.
Experience taking a new acquisition channel from initial testing through significant scale.
How you will make an impact:
We are looking for a dynamic and accomplished Enterprise Account Executive to join our growing and talented team. As an Enterprise Account Executive at Iterable, you are a hunter who is passionate about our product and communicating its value to prospects as you discover, isolate, and ultimately solve their biggest challenges. You know how to sell innovation and disruption, and you thrive as part of an engaged team that supports each other and our customers!
How you will make a difference:
Target new business opportunities within assigned enterprise organizations. Go high and wide within enterprise organizations to understand the full scope of opportunity. Articulate the value and return on investment of an enterprise solution across multiple decision-makers. Lead the entire sales cycle from initial opportunity creation to close. Collaborate with internal partners to move deals forward and ensure customer success. Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute your outbound prospecting plan. Bring energy and out-of-the-box thinking to solving our customer’s needs and problems as part of a growing, fast-paced team. Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion, all while utilizing a consistent and repeatable sales process. Our reps leverage intellectual curiosity, grit, and creativity to bring deals over the finish line.
We are looking for people who:
Relevant SaaS sales experience with a track record of consistently exceeding quota. 8-10 years preferred. Exceptional technical aptitude; passion for understanding our technology and communicating its benefits to both technical and non-technical prospects. Demonstrated experience selling complex business applications/technology solutions at the C-suite level. An effective, repeatable method for uncovering greenfield opportunities and building out a new territory. Experience negotiating contracts with procurement as well as MSAs with Legal. Experience working at high-growth, SaaS, scaleup companies. You know how to identify customer segments and new opportunities to grow your sales pipeline. Passion for technology and service and the ability to quickly learn new software. A collaborative approach to a complex sales cycle. Challenger Sales Methodology preferred. Alignment with our values of Humility, Trust, Balance, and Growth Mindset.
Bonus points:
Familiarity with enterprise email marketing and/or marketing automation solutions. MEDDIC, Value Selling, Command the Message Methodology.
Perks & Benefits:
Paid parental leave. Competitive salaries, meaningful equity, & 401(k) plan. Medical, dental, vision, & life insurance. Balance Days (additional paid holidays). Fertility & Adoption Assistance. Paid Sabbatical. Flexible PTO. Monthly Employee Wellness allowance. Monthly Professional Development allowance. Pre-tax commuter benefits. Complete laptop workstation.
The US salary range + variable value for this position at the start of employment is $266,500- $310,500 and includes annual base salary and target variable pay (actual payout is subject to the percentage attainment of specific sales goals). The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
Location: Spain; Germany; United Kingdom; Italy; France; Portugal
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Summary
We are seeking a commercially-minded Performance Ads Manager to drive high-quality lead generation and growth for our clients. In this role, you will be directly responsible for the success of client "open days," ensuring events are fully booked while maintaining efficient acquisition costs. You won't just be pushing buttons in an ad manager; you will act as a strategic partner, constantly analyzing local competition, testing creative boundaries, and optimizing the entire funnel from click to conversion. This is an opportunity for a proactive professional to join a tight-knit team where ownership is valued and your impact is visible every day.
Key Responsibilities
Manage and scale paid social campaigns to ensure client open days are consistently at full capacity.
Maintain and optimize CPL (Cost Per Lead) within agreed-upon target ranges.
Monitor and improve the Lead-to-Booking rate through constant funnel analysis.
Conduct ongoing competitive research to ensure our clients remain leaders in their local markets.
Develop and test new creative concepts in collaboration with content creators.
Continuously evolve and A/B test landing pages to maximize conversion performance.
Provide detailed monthly reporting, documenting all meaningful optimizations and strategic shifts.
Utilize Anytrack for server-side tracking to ensure data accuracy and attribution.
Requirements
Business Maturity:
A high level of professional ownership, clear communication, and the accountability to learn from mistakes and pivot quickly.
Creative Strategy:
Proven experience developing creative strategies and directing content creators to produce high-performing assets.
Agency Experience:
A solid understanding of the agency ecosystem and the ability to thrive within a small, collaborative team.
Performance Mindset:
Deep technical knowledge of paid media platforms and a track record of hitting specific conversion targets.
Timezone:
Ability to work standard UK business hours.
Technical Versatility:
A broader understanding of digital marketing to support a small, agile team across various functions.
Platform Knowledge:
Proficiency with GoHighLevel (CRM) and Basecamp (Project Management).
AI & Automation:
Experience implementing AI tools intelligently and building automations to increase efficiency.
Benefits
🌎 Fully remote work environment
🚀Career growth opportunities within a growing agency
📈 Long-term stability and a supportive team culture
🛠️ Access to modern tracking and automation tools
Location: New York City
Workplace: Hybrid
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The role:
As our Staff Product Designer, you’ll be responsible for building rich, intuitive best in class experiences for students, instructors, and coaches. Your projects will range from designing delightful product experiences for students, maturing our design system, improving the platforms our coaches and instructors use daily and new products for Stepful partners.
What you’ll do:
- Use your product thinking, visual design, and system steward skills to design rich, intuitive best in class experiences for students, instructors and coaches
- Autonomously define opportunities and appropriate methodologies based on the shape of the problem, utilizing methods such as project prioritization and planning, conducting research, writing jobs to be done, mapping user flows, creating wireframes, prototyping, and designing high-quality workflows across our native and web apps
- Identify opportunities for and leverage both quantitative and qualitative data to guide your design decisions and utilize a hypothesis driven experimental mindset
- Collaborate closely with product, engineering, growth and operations to address challenges, manage trade-offs and get the team excited
- Own and mature our design system to evolve our patterns, components, styles and patterns across all products
This job is for you if you have:
- 8+ years of work experience with a focus on product design across a variety of platforms from mobile to web
- A deep understanding of the tech that powers digital products, and how to collaborate with engineering to make the most of emerging capabilities
- An end-to-end versus waterfall approach to product, able to apply a wide variety of product design skills (e.g., design thinking, design strategy, user problem definition, information architecture, service design)
- Experience driving user research to understand underlying pain points and needs and inform product strategy
- Experience building relationships with teammates, influencing decisions at a variety of levels and across multiple teams
- Experience or familiarity working with our tech stack: Figma, Claude, Storybook, Github, and Linear
Bonus points if:
- You have previous startup experience especially at B2B2C or B2C EdTech/Healthcare companies
- Experience with A/B testing or other experiment/data driven product development organizations
Interview Process:
In your application, please include a link to your portfolio showcasing relevant work samples. A portfolio submission is mandatory for consideration of your candidacy.
- Step 1: Screening call with Talent Acquisition
- Step 2: Whiteboarding session with the Hiring Manager
- Step 3: Portfolio Review with the Hiring Manager
- Step 4: Onsite interview at office in SoHo, NYC
Compensation:
New Hire Base Salary Bands:
Staff I - $150,000-190,000
Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package.
Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: United States
Position Overview
Our customers are at the forefront of some of the most interesting data in the world, using SingleStore to push the boundaries every day. To do this well, they leverage the expertise of our Support Engineering Team, composed of technical subject matter experts on the frontlines of critical customer issues.
This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host-related configurations, and diagnose SQL query behavior, all in the name of resolving complex database issues. Our Support Engineers are constantly learning a wide range of customer systems and technical concepts and are thrilled by the new and exciting challenges that they encounter on a regular basis.
To accurately identify the source and solution of an issue, this team will take the time to learn about the customer’s business and systems while helping to improve their fundamental SingleStore and database operational knowledge. This often requires additional research and time spent on learning new technologies and tools outside of SingleStore while also being deeply engaged with multiple departments including development teams, query performance engineering, product management, infrastructure SREs, etc.
Required Hours:
Monday to Friday
US West Coast (09:00 AM - 06:00 PM PST)
What you'll do:
Provide email and live technical support to our enterprise customers, acting as the first line of defense for complex technical issues, bug diagnosis, or resolving critical outages.
Identify and reproduce product issues, perform QA, and submit formal bug reports or feature requests to the appropriate Engineering team.
Collaborate closely with software developers, sales engineers, and technical account managers to keep all teams up to date with current issues a customer may be facing.
Work to streamline and improve various Support and Engineering processes and tools, author new internal run-books or public documentation, and help the team continually improve efficiency and effectiveness.
Ensure customers have a positive support experience during every interaction.
Your Experience:
4+ years of advanced customer-facing technical support experience.
Experience with MySQL or MySQL-like (MariaDB, Aurora, etc) database and SQL Query Optimization.
A solid Kubernetes and sysadmin skill set. Also, comfortable testing software and finding its limits, hands-on with Linux, checking utilization of system I/O, measuring network throughput, and are comfortable navigating large log files.
Experience with a scripting or coding language. Whether it’s Python, Bash, or Go, you should have a go-to solution for quick and dirty problem-solving and be able to navigate through our code base.
Familiarity with distributed systems and AWS/GCP. You understand how organizations deploy and maintain distributed applications and services across multiple machines Bonus points for knowing how to analyze them for performance bottlenecks and remove single points of failure.
Strong written and verbal English communication skills. Have the ability to explain technical concepts to a wide range of end-users.
About us:
SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv.
Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.
T
o all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses.
SingleStore’s base salary range for this role is $90,000 - $130,000 USD per year
For candidates residing in California, please see our
California Recruitment Privacy Notice
. For candidates residing in the EEA, UK, and Switzerland, please see our
EEA, UK, and Swiss Recruitment Privacy Notice.
COG00072
Location: Annapolis, MD
Position Objective:
Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.
1. Clinical Decision Making/Judgment
Demonstrates clinical nursing knowledge and skill in the specialization of the unit.
Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.
Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.
Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.
Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.
Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.
Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.
Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.
2. Nurse-Patient Family Relationships
Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.
Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.
Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.
Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.
3. Clinical Scholarship
Participates in QI, CPI and risk management activities at the unit, department or organizational level.
Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.
Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.
4. Clinical Leadership
Participates in unit shared governance according to departmental standards.
Participates in the education and orientation of new staff.
Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.
Employs real time computer documentation when completing patient record.
Educational/Experience Requirements:
Graduate of an accredited school of nursing
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
Where applicable, completion of a BSN is required within 5 years of date of hire
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing
BLS - American Heart Association Health Provider
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Additional requirements by department:
PALS Requirement:
The following department(s) require PALS: Pediatrics Unit, Postanesthesia Care Unit, Endoscopy, Procedural Care Unit, Interventional Radiology.
ACLS Requirement:
The following department(s) require ACLS: Heart and Vascular Unit, Neuro Care Unit, ICU/IMU, Interventional Radiology, Postanesthesia Care Unit, Progressive Care Unit, Resource Nurses, Emergency Department, Prep, Telemetry, Outpatient Infusion, DRCC Bowie, Observation Unit, Endoscopy, Procedural Care Unit, Cardiac Cath Lab, Flex Nursing Unit, Operating Room (LHDCMC only), Cardiac Cath Lab, Observation Unit, DCMC IP Mental Health, and Edwards Pre-Op and PACU.
New Grad and New to Specialty RN’s in ICU must get their ACLS within 6 months
Chemotherapy/Immunotherapy Certification
requirement:
Certification within 6 months of hire if experienced or within 1 year for new graduate nurse
The following department(s) require a Chemotherapy/Immunotherapy Certification:
Oncology Unit
NRP - Neonatal Resuscitation requirement:
The following department(s) require NRP - Neonatal Resuscitation: Mother and Baby Unit, Neonatal Intensive Care Unit, Labor and Delivery Unit, and Women's Surgical Unit.
BLS requirement:
The following department(s) require BLS: Employee Health, Performance Improvement, Special Pathogens Unit, Neuro Care Unit, Pre-Anes Testing, Wound Care Center, Medical Staff Office, Nursing Administration, Nursing Graduate Program, Women's Surgical Unit, Joint and Spine Unit, 4 Medical, IV Therapy, Nursing Quality and Research, HSCRC Nursing Grant, Flex Nursing Unit, ICU, Operating Room, Short Stay Unit, Postanesthesia Care Unit, Progressive Care Unit, 4TH FLOOR, DCH 3 East Med Surg Telemetry, 3 West Oncology, Emergency Room,
Oncology Unit, ACE Unit and 2 EAST OBS, Vascular Access Team.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$34
—
$54 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Lanham, MD
Title:
Clinical Supervisor
Job Code:
000747
FLSA Status:
Non – Exempt
Reports To
: Clinical Director - Nursing
Position Objective
The Clinical Supervisor directly supervises staff and is a clinical expert practitioner specific to the unit at education/staff development functions as well as designated management functions to promote high quality, cost effective health care.
This position has authority to perform supervisory duties including but not limited to hiring, evaluating performance, issuing final disciplinary actions under the review of Human Resources, and recommending discharge in collaboration with members of management and Human Resources
Essential Functions
1.
1.
Clinical Decision Making/Judgment
·
Demonstrates expert clinical knowledge and skill in the specialization of the unit or initiative.
·
Provides for the coordination of patient care throughout the continuum for areas of responsibility.
·
Serves as an expert clinician, acting as a clinical resource for the staff.
·
Works collaboratively with other disciplines in problem analysis and resolution for pathways, protocols
·
And patient care delivery.
·
Expertly organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
·
Assists others in prioritizing patient care.
2.
2.
Nurse-Patient Family Relationships
·
Expertly provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
·
Demonstrates expert skill in managing and planning care for complex patient/family scenarios including physical, psychosocial, spiritual and learning needs of the patient/family.
3.
3.
Clinical Scholarship
·
Effectively performs and improves all processes in order to achieve excellence with regard to AAMC’s quality standards and benchmarks.
·
As part of unit leadership, collaborates in developing, monitoring and changing practice as a result of performance improvement initiatives.
·
As part of unit leadership, collaborates to provide direction for staff development activities and orientation programs and staff meetings
·
Member of a professional organization specific to unit/initiative.
·
Maintains certification in specialty.
·
Supports Evidence Based Practice in clinical specialty to guide nursing practice, development of plans of care and interventions.
4.
4.
Clinical Leadership
·
Demonstrates the ability to enhance skills and performance of others in order to achieve professional and organizational goals. The competency is demonstrated by systematically providing clear objectives, performance-specific feedback, effective coaching and developmentally experience/opportunities.
·
Demonstrates the ability to optimize utilization of staff, matching staff talents and proficiencies to organizational needs in making, evaluating and reorganizing patient care assignments.
·
As part of unit leadership, manages daily operational throughout process in collaboration wth other unit leaders, Administrative Coordinator, Care Management, other nursing unit and support services to include room assignments, rounds/huddles, transfers/discharges. Bed Board, full capacity protocol initiation, and effective communication with other disciplines and departments.
·
As part of unit leadership is responsible for review and implementation of the Joint Commission standards in collaboration with other unit leaders, including participation in Tracers.
·
Fosters interdisciplinary collaboration by chairing or serving as a representative for nursing on hospital-wide and service line committees and/or councils.
·
As part of unit leadership, participates in goals setting and prioritization.
·
As Unit Supervisor, is responsible for human resource management including but not limited to staffing and scheduling, performance evaluation, disciplinary action, orientation/development, and staff selection.
·
Educates and precepts new staff.
·
Demonstrates competency in computer documentation when completing patient records and serves as a resource.
·
Participates in fiscal management of unit to include ParEX oversight, managing repair requests and follow up for broken equipment, evaluation of new equipment and daily management of schedule to insure appropriate staffing levels for volume and acuity.
Knowledge/Experience:
Required Minimum Education:
BSN
Preferred:
MSN
Required Minimum Experience:
3 years as an RN in specialty related field
Required License / Certification:
Maryland RN license
BLS
Where applicable, specialty certifications are required by entity and must be obtained within 12 months of hire.
Working Conditions/Physical Requirements:
Medium
Medium work.
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Pay Range
$40
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior Sales Engineer, you’ll act as a strategic technical advisor and trusted partner to our Enterprise sales team and customers. You’ll elevate sales efficiency and customer engagement by delivering deep technical expertise, tailored demos, and customer-specific insights throughout the sales cycle.
Working closely with Account Executives, you’ll craft solutions that align 1Password’s capabilities with customer challenges and goals, navigating complex requirements, influencing technical stakeholders, and clearly articulating value from discovery to close. Experience with frameworks like MEDDPICC is a strong plus, as you’ll help qualify opportunities, define technical success criteria, and drive alignment within deals.
This role requires agility and foresight, identifying opportunities, positioning our product suite, and ensuring proposed solutions meet technical needs. You’ll also collaborate cross-functionally with Product, Marketing, Sales Enablement, and Support to strengthen customer-facing resources.
As a senior team member, you’ll mentor peers, sharing knowledge to uplevel both technical expertise and soft skills across the Solutions Engineering team.
This role is a remote opportunity based in the US or Canada.
************ Must be based in MST or PST time zone **************
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
What we're looking for:
- 7+ years of experience in customer-facing technical sales roles within a B2B environment.
- Proven track record of selling into Fortune-100 customers
- Experience in a multi-product SaaS environment.
- Proven track record in enterprise sales, with the ability to build relationships, influence stakeholders, and support closing complex deals.
- Skilled at translating technical concepts for both technical and non-technical audiences.
- Strong presentation, communication, and collaboration skills across sales, product, marketing, and support teams.
- Ability to quickly learn, adapt, and navigate dynamic customer conversations and requirements.
- Experienced with modern sales methodologies such as MEDDPICC for opportunity qualification and deal progression.
- High degree of autonomy with the ability to manage multiple projects, maintain quality, and meet deadlines.
- Willingness to mentor colleagues and share best practices to support team growth.
- Ability to travel up to 25%
- Familiarity with SaaS, security concepts, and developer technologies such as SCIM, CLI, SAML/SSO/OAuth, AD, API, SSH and AI (MCP).
What you can expect:
- Serve as the primary technical advisor/resource within 1Password’s Go-to-Market team.
- Proactively scope and recommend tailored technical solutions and support that address both expressed and unspoken customer needs—aligning with use cases, business goals, and decision criteria for a variety of Enterprise customers including those on the higher end of the segment.
- Build strong relationships & deliver technical coaching to Account Executives, empowering them to speak confidently about product capabilities and align messaging with customer challenges, use cases, and requirements.
- Provide technical education to customers regarding the 1Password suite of products.
USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $127,000 CAD and $184,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Strategic Account Executive, Growth
who will be responsible for prospecting and growing existing business across the
West region
. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Experience using Salesforce
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $32
0,000 - $340,000.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Toronto, Canada
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote (Ukraine)
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ABOUT US:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
OUR MISSION:
Become a stepping stone on our customers’ journeys of self-improvement.
OUR VALUES:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
RESPONSIBILITIES:
Daily operations
- Monitor and assign incoming tickets, ensuring proper prioritization
- Promptly detect and report incidents; take ownership of raised issues
- Lead weekly team syncs and product training sessions
- Manage schedules, capacity, extra shifts, and substitutes
- Handle escalations and complex customer issues
- Optimize queue management using Zendesk triggers and automations
People management
- Lead and mentor a team of 5–10 support agents by providing clear direction and continuous feedback
- Conduct regular 1:1s and performance reviews
- Initiate and oversee performance improvement plans
Reporting
- Track weekly performance and ensure KPI compliance
- Collect and share product feedback with product teams
- Collaborate with the Support Team Lead to analyze results and propose improvements
REQUIREMENTS:
- Advanced English proficiency (C1—C2) in both writing and speaking
- Strong expertise in Zendesk, including triggers, tags, macros, and SLA settings
- Experience with payment platforms (e.g., PayPal, Stripe)
- Proven track record of managing teams of 5+ support agents, including mentoring, shift and capacity planning, and feedback delivery
- Experience with Google Sheets: building formulas, graphs, and structured data sets
- Strong analytical skills using Zendesk Explore, with occasional use of Amplitude and Tableau
WOULD BE A PLUS:
- Experience with Jira, Confluence, or Asana
- Understanding of mobile app functionality, including versions, updates, and device compatibility
- Knowledge of subscription models, including renewals, refunds, and invoicing
EMPLOYEE BENEFITS:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
- Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
- Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
Location: Boston Office
Workplace: Hybrid
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
Technical Project Managers (TPMs) are the engine that drives our clients’ success. They are adept communicators with strong technical knowledge and a knack for problem-solving.
At Pointr, we empower TPMs to partner with clients and internal teams to deliver premier indoor technology solutions. To that end, they are comfortable operating in a flat, fast-paced organization and are energized by leveraging cutting-edge technology to create the future of indoor experiences.
At its core, this role requires the TPM to combine tactical execution skills with strategic expertise to lead cross-functional teams through multiple, often concurrent project lifecycles.
As the Sr. TPM for Healthcare, this person operates as a player-coach: they own delivery for their own healthcare projects and programs end-to-end, including large, multi-site, multi-customer programs, while also serving as the strategic lead for the vertical.
As the strategic lead, this person sets priorities across the portfolio of healthcare vertical projects based on project needs and client value, standardizes delivery processes for the vertical, and works closely with the account owners and delivery team leads to track resource availability and effectiveness. Other TPMs rotate onto healthcare projects as volume requires, and are coordinated by the Sr. TPM.
Oversee program focused on delivery of all projects for our aggressively growing health care vertical; managing and reviewing project needs, client value, and determining priority across all projects for the health care vertical. Standardize and
work closely with the account owner, and the delivery team leads to track resource availability and effectiveness.
Track and report on resource utilization and limitations, escalating for resolution.
CORE RESPONSIBILITIES
- Own requirements gathering, project planning, implementation, and deployment support for our global clients and partners, ensuring timely, efficient delivery and high levels of customer satisfaction.
- Work with client and delivery team members to rapidly and accurately deliver Pointr products and services.
- Review and identify Delivery Organization process improvements focusing on shortening the effort and duration of delivery activities.
- Work with clients to identify and resolve mapping and wayfinding issues. Coordinate and solve these issues working closely with technical teams.
- Develop broad understanding of Pointr products, enabling an increasing ability to provide direct support and problem resolution to map, wayfinding, and integration solutions.
- Proactively partner with commercial and technical stakeholders, regularly educating them on Pointr’s solutions and deployment process while serving as a key partner to their success
- Closely collaborate with developers, designers, and deployment managers to integrate Pointr’s suite of technology with client applications
- Investigate and diagnose hardware and software challenges alongside Pointr’s delivery teams to ensure solution quality and sustainability
- Facilitate client status meetings to manage the scope and schedule of multiple, often concurrent deployments
- Learn! Master Pointr’s product suite to better understand how clients can use our technology and in turn supplement our product roadmap
- Engage in proactive and timely communication that consistently impresses our clients.
- Set priority across all healthcare vertical projects based on project needs, client value, and delivery capacity.
- Coordinate and support other TPMs rotating onto healthcare projects as volume requires.
- Standardize delivery processes across the healthcare vertical, in partnership with the account owner and delivery team leads.
- Track and report on resource utilization and limitations across the portfolio, escalating for resolution.
- Partner with hospital IT, network, and facilities teams; support EHR integration work (Epic in particular), RTLS, and patient experience initiatives.
- Build and maintain relationships with client-side executives across the healthcare portfolio.
MINIMUM QUALIFICATIONS
- 10+ years of IT project management or technical consultancy experience in a hardware or software company
- 5+ years leading programs supporting multiple client implementations simultaneously, successfully, at speed.
- 3+ years of experience working in the health care industry with hands-on exposure to health IT, EHR integration (Epic in particular), RTLS, hospital facilities operations, patient experience initiatives, or hospital network teams.
- Demonstrated ability to move in a fast-paced environment, learning on the job while juggling multiple deliveries.
- Experience leading the delivery and support phases of the customer lifecycle.
- A self-starter by nature with applied knowledge of agile software development processes and a strong interest in learning about indoor location technology
- Like us, you're a high-performer with an exceptional record of getting things done in a fast-paced, analytical environment
- Strong interpersonal skills, with the ability to solve problems and foster relationships with technical and commercial stakeholders
- Process-oriented with an eye for detail and improvements
- Experience managing or mentoring other project or program managers in a matrixed or player-coach capacity.
- Experience delivering large-scale, multi-site, or multi-customer programs.
PREFERRED QUALIFICATIONS
- BS or MS degree in a relevant technology or management field (Computer Science is a plus)
- Experience with project management tools (Jira, Smartsheet, Google Suite, MS Office, MS Project)
- Project Management Professional® (PMP) / Certified ScrumMaster® (CSM) certifications preferred
WHAT WE OFFER?
- Supportive, kind (no-ego), and smart team
- Hybrid work (2 days being in the office is required)
- International environment and inclusive culture
- Competitive base salary and attractive stock options
- Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
- Private health care (75%) and Dental
- Company-sponsored parental leave
- 18 days PTO, plus sick time + 12 holidays per year
- 401(k) retirement scheme
COMPENSATION
Base salary range: $150,000 - $165,000 + bonus, based on experience and market. Total compensation also includes stock options and benefits: medical/dental, 401(k), 18 days PTO + sick time + 12 holidays, and paid parental leave.
#LI-HYBRID
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
ГибридSan Francisco
ГибридseniorBerlin; 🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team
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