Location: Jeddah, Saudi Arabia
Eram Talent, a leading global talent acquisition solutions provider specializing in multi-industry recruitment, is hiring for its prestigious client.
The Financial Operations Analyst is responsible for the invoice verification and accounting operation of C&C active contracts and projects. The Financial Operations Analyst role’s main responsibilities are: invoice verification, tracking, reporting, analysing, and recording all contractual and associated financial expenditure.
The work location for this role would be onsite at
Thuwwal, Saudi Arabia.
Key Responsibilities
Invoice Verification:
Verify invoices for accuracy of C&C active contracts and projects in accordance with Purchase Orders and contract terms and conditions, ensuring full compliance with published organizational policies, procedures, accounting principles, and financial regulations.
Financial Processing & SAP Management:
Ensure completeness of documentation for all invoices and financial actions across all projects and contracts; obtain appropriate approvals, create SAP entries, ensure all costs are correctly charged to assigned WBS/Cost Center and GL codes, and support the Finance department for payment finalization.
Stakeholder & Vendor Management:
Develop strong relationships with proponents, vendors, and internal departments. Handle customer requests and queries, resolve discrepancies or operational issues (such as PO extensions or invalid charging codes), investigate slow approvals, and assist with past due or denied invoices.
Reporting & Financial Analysis:
Provide accurate reports and detailed analysis on invoices, vendor financial data, trends, and performance across contracts and projects using modern business tools and analytical techniques.
Process Improvement:
Continuously review business processes and systems to recommend effective, practical improvements in line with industry best practices.
General Support:
Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills, and abilities in the field of the position.
Requirements
Qualifications & Experience
Education:
Bachelor's Degree in Business Administration, Accounting, Finance, or a closely related field.
Experience:
Minimum of four (4) years of relevant professional experience in a similar financial operations, accounting, or project finance role.
Technical & Core Competencies
Software Proficiency:
Strong working knowledge of MS Office Suite and the SAP Finance Module.
Accounting Expertise:
Comprehensive understanding of best practices in accounting, financial management, and business processes in compliance with relevant legislation and accounting standards.
Communication:
Excellent command of both oral and written English.
Professional Conduct:
Demonstrated ability to handle confidential information with discretion and work professionally with individuals across all organizational levels.
Performance Under Pressure:
Proven ability to manage competing priorities, work under pressure, and deliver high-quality results within tight deadlines.
Location: Jamnagar, India; Dammam, Saudi Arabia
The Rigless Drilling Operations Foreman is responsible for supervising and coordinating rigless drilling, well completion, and workover activities at onshore and offshore well sites. The role ensures safe, efficient, and timely execution of well programs in accordance with approved procedures, industry standards, and Saudi Aramco requirements.
Key Responsibilities
Supervise rigless drilling, well completion, and workover operations at remote onshore and offshore well locations.
Ensure all operations are performed safely and in accordance with approved well programs, SOPs, industry best practices, and HSE standards.
Coordinate contractors, well services, equipment, materials, logistics, transportation, and site support required for operations.
Ensure compliance with
Blowout Prevention (BOP)
standards, equipment testing requirements, and emergency response procedures.
Monitor operational progress, materials, equipment, service-company activities, and associated costs; maintain accurate daily reports.
Ensure contractor compliance with contractual requirements, personnel competency, and equipment specifications.
Identify opportunities for cost optimization and operational improvement without compromising safety or well objectives.
Provide field guidance and on-the-job training to less experienced personnel.
Required Experience & Qualifications
Proven experience in
rigless drilling, well completion, or well workover operations
.
Experience supervising complex or critical wells, including deep, high-pressure, sour-gas, or highly deviated wells.
Strong knowledge of well-site safety, BOP requirements, drilling/workover procedures, and contractor management.
Experience working with
Saudi Aramco standards and procedures
is highly preferred.
Willingness to work on a
28-days-on/28-days-off rotational schedule
at remote onshore/offshore locations.
О компании Международный стартап в сфере digital-продуктов и дизайна. Работаем с клиентами и подрядчиками в UK, ЕС, Азии. Проект под NDA — подробнее расскажем на собеседовании. Юрисдикция: Великобритания (в дальнейшем - США)
Что предстоит делать Дого...
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
About Us
The Law Offices of Sabrina Li, P.C. is a leading, full-service U.S. immigration law firm with offices in Los Angeles, Pasadena, Santa Ana, and Dallas, as well as international operations across Asia, Africa, and Central and South America. The firm prioritizes professional development, clear career pathways, and a culture of accountability and respect.
The Opportunity
Seeking a tech-savvy, proactive HR professional with excellent communication skills to support HR team across recruitment, onboarding, compliance, and training. The role involves working with firm leadership to maintain smooth HR operations and improve HR processes using AI and automation.
Key Responsibilities
HR Operations & Compliance:
— Support employee onboarding, helping new hires get proficient with firm's technology stack within first week.
— Assist with HR document, process, and compliance audits; monitor completion of documentation, certifications, training, and policy acknowledgements.
— Follow up with employees and managers on outstanding compliance items.
— Maintain accurate HR records within Rippling and other HR systems.
Recruitment & Talent Support:
— Support sourcing for open roles, including candidate outreach and headhunting for hard-to-fill positions.
— Manage candidate pipelines and update hiring managers on status.
— Assist with background and reference checks and credential verification.
— Participate in candidate interviews alongside hiring managers.
Training & Development:
— Maintain and update training curriculum, onboarding materials, and learning resources.
— Assist in creating SOPs, workflow documentation, process maps, and training materials.
— Support development of assessments and knowledge checks to track training completion.
Process Improvement & Automation:
— Identify opportunities to streamline HR workflows through automation and AI-powered tools.
— Help maintain workflows within monday.com and other operational platforms.
Qualifications
— Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or related field.
— Tech-savvy with ability to quickly learn and adapt to new tools, systems, and platforms.
— Excellent written and spoken English with strong, proactive communication skills.
— Proactive and self-directed, able to anticipate needs and take initiative in fast-paced, fully remote environment.
— Minimum 2 years experience in HR operations for U.S.-based company, including onboarding, compliance, or employee lifecycle support.
— Experience using monday.com and HRIS platforms such as Rippling.
— Experience creating clear documentation, SOPs, or process materials.
— Comfortable using AI tools to support content creation, documentation, and process efficiency.
— Strong attention to detail and ability to manage multiple priorities.
— Preferred: recruitment or sourcing experience including candidate outreach, vetting, and interviewing.
— Preferred: experience with Canva or similar tools for training or communication materials.
Why Join Our Team?
— Stable, remote opportunity with a well-established U.S.-based law firm.
— Competitive compensation with performance-based bonuses.
— Fully remote role within a diverse global team.
— Paid time off including U.S. federal holidays, sick leave, and annual leave.
— Pacific Time-aligned working hours with reasonable flexibility.
— Opportunity to grow with the firm's HR function as it scales.
— Structured onboarding and clear expectations from day one.
— Supportive and collaborative work environment built on accountability and continuous improvement.
— Thoughtful company culture including birthday recognitions and team appreciation initiatives.
Working Hours
— Full-time role, 8 hours per day (excluding 1-hour break).
— Scheduling flexible but requires minimum 5–6 hours overlap with Pacific Time operating hours.
Application Process
— Candidates may be asked to submit resume/CV, complete communication and presentation assessments, provide proof of qualifications and references.
— Compensation verification may be conducted for shortlisted candidates.
Additional Information
— Fully remote, South Africa-based role.
— Engagement as independent contractor; tax compliance is contractor's responsibility.
— 3-month probationary period applies.
— Equal opportunity employer welcoming applicants from all backgrounds.
— Contacting offices by phone, email, or social media regarding this position is prohibited and will result in disqualification.
Location: Remote-US
Workplace: remote
We're a small, growing marketing team. We’re seeking a systems thinker who can contribute marketing ideas, tasks and projects with a combination of elbow grease, AI skills, creative problem solving and drawing on their lived experience. This person will get pointed at a problem and expected to solve it, sometimes with minimal direction and assistance.
Metabase is used by hundreds of thousands of people to answer questions about their own data, most of whom aren't analysts. We've always believed the best marketing for a tool like ours comes from people who use it. So we're looking for someone who is closer to our user than to a traditional marketing résumé: you've been the person on a team who figured out the data, wired up the integration, built the dashboard nobody asked for, and then explained it to everyone else. You bring that confidence to other tasks, including those you’re trying for the first time.
If you've used Metabase, or you write SQL and have opinions about BI tools, we especially want to hear from you. You'd be marketing to yourself, which is a big advantage. You’ll be working closely with everyone on the marketing team, reporting directly to the VP of Marketing. You'd be joining at a point where the marketing team is small enough that what you build becomes how we do things.
Responsibilities
The specifics will shift dramatically. Over the first year, expect a mix of:
Helping build and refine our marketing stack the way an engineer would: know what's connected to what, what's breaking, and what's quietly costing us money.
Building integrations and automations between our tools using APIs, webhooks, MCPs and whatever glue is appropriate
Publishing and managing webpages via github; optimizing via A/B tests; spinning up landing pages with minimal direction.
Owning smaller channel experiments end to end, from hypothesis to write-up, including (especially) the ones that fail.
Supporting our community events programs, including logistics, speaker wrangling, pre- and post-event comms, the data collection that makes an event worthwhile.
Pressure-testing our messaging against your own experience as a data-curious person who uses tools like ours.
What we're looking for
You don't need a traditional marketing background. You do need to be data-curious, technically fearless and close to our target persona. The core traits we’re looking for are some combination of:
You've used Metabase or are comfortable writing SQL.
You have fluency with AI tools and know when to apply them.
You communicate clearly in writing, which is vital for our remote, async culture.
You have high-agency, are resourceful and are comfortable learning new things.
You have experience in analytics, ops, support, consulting, engineering, product, or marketing.
Working at Metabase
Amazing views from our beautiful
downtown San Francisco office
Zoom channel
Unlimited PTO, and a team that takes it
Substantial equity in a venture-funded company
Remote-first and async by default
Small, engineering-led, and opinionated about building a product people like using
We're bringing data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence.
Compensation
The US base salary range for this role is
$71.7K–$130K annually
, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
US Benefits
Our US benefits package also includes fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days.
How to apply
Send us a resume and a short cover note. We read them.
In the note, we'd love to know:
What you've built or figured out that you're proud of, even if it was small and internal
How you've used Metabase, or where you've used SQL
Metabase is an equal opportunity employer. We're building a team of people with different backgrounds, and we mean it.
Location: New York, New York, United States
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Lithic's Treasury Operations team owns the movement of money across our card issuing infrastructure — network settlement, sponsor bank transfers, and the reconciliation that keeps it all provable. This is a hands-on, high-ownership role for someone who wants to learn the inner workings of payments and fintech infrastructure, not just observe them from a reporting layer.
You'll be running a critical, time-sensitive engine every day — and at the same time, working alongside the Head of Treasury Operations to improve how that engine works as the function scales. You’ll also work cross-functionally across a wide range of teams (Finance, Treasury Engineering, Risk, Analytics, Processing, Customer Success, Bank Operations) — this role sits at the center of a lot of different workflows, not off in a silo.
What you'll do:
Execution (50%)
Own day-to-day execution of network settlement transfers (Mastercard, Visa) and related treasury transfers across sponsor banks
Operate in a time-sensitive environment where errors or delays have immediate downstream consequences
Support reconciliation and ensure transfers tie out against expected activity
Be a reliable, detail-oriented operator of an existing process — accuracy and consistency matter as much as speed
Process Optimization (20%)
Take existing workflows and make them better: fewer manual steps, stronger controls, cleaner audit trails
Identify friction or risk in current processes and propose (and build) improvements
Balance improvement work against the need for strong financial controls — nothing gets streamlined at the expense of auditability
Project Support (30%)
Support the Head of Treasury Operations on larger initiatives as the function scales
Contribute analysis, documentation, and execution support to new treasury infrastructure, reporting, or process builds
Ongoing
Run ad hoc data analysis (SQL, Excel) to answer operational and financial questions on the fly
Support downstream audit and reporting needs tied to settlement and reconciliation activity
Be available outside normal business hours in rare emergency situations (e.g., a failed settlement or bank-side issue)
What you'll learn:
This role is a front-row seat to the nuts and bolts of card issuing and payments infrastructure — network settlement mechanics, sponsor bank relationships, and the guts of how money actually moves through a modern fintech stack. You'll come out of this role with a depth of operational fintech knowledge that's hard to get anywhere else.
What you'll bring:
2–4 years of relevant experience in treasury operations, funds transfer/money movement operations, cash management, or a closely adjacent operational finance role
Experience with reconciliation and financial controls — you understand
why
the numbers need to tie out, not just how to make them tie out
Strong Excel and Google Sheets skills, including comfort with (or willingness to learn) Google Apps Script for automating recurring workflows
SQL proficiency for querying and validating data (we use Snowflake and Metabase); Python or other scripting is a plus, not a requirement
Working comprehension of accounting concepts and financial operations / money movement (ACH, wires, card settlement, or similar) — you should be knowledgeable about how transfers and reconciliation tie back to the books
Familiarity with Jira and Slack, or similar ticketing and collaboration tools, for tracking progress and coordinating across teams
Comfort shifting flexibly between fixed process workflows and operating in an agile enrivonment (sprints, tickets, iterative process improvement)
Interest in operating in a fast-moving startup/fintech environment — this isn't a traditional back-office treasury seat
The annual US salary range for this role is $80,000 - $110,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a hybrid position. Candidates must be located within a commutable distance to our NYC office in Soho. We do not offer visa sponsorship or assistance.
Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Security and Threat Operations Engineer at OnePay, your work will have a direct impact on protecting our fast-moving fintech environment. You will turn production signals into actionable detection, response, and hardening initiatives, partnering closely with Product Security, Platform Security, and Engineering teams. Your efforts will enable us to proactively identify, monitor, and stop compromised behaviors across OnePay's products and infrastructure, ensuring the continued safety and trust of our business and customers. You will:
- Build and tune detections, alerts, and monitoring workflows across cloud, application, identity, and edge environments.
- Review traffic patterns across APIs, authentication flows, and WAF telemetry to identify malicious activity, abuse patterns, and anomalous behavior.
- Use AI responsibly as a force multiplier for triage, analysis, and workflow automation, while helping define guardrails for AI-enabled systems.
- Help operate OnePay's vulnerability management program by triaging, prioritizing, and driving remediation for findings from Wiz, vulnerability scanning, and related workflows.
- Develop Python-based tooling and automation to improve investigations, enrichment, response, and operational scale.
- Partner with Product Security to translate threat models, security reviews, and product risks into production detections and response playbooks.
- Investigate security events end to end, including triage, scoping, containment support, and follow-through on remediation.
- Support vulnerability management and operational security practices in ways that align with PCI and SOC 2 expectations.
- Participate in proactive threat hunting, detection improvement, and a 24x7 security incident response on-call rotation.
YOU BRING
- 5+ years of experience in information security, threat detection, security operations, detection engineering, or incident response, ideally in a cloud-native or product-focused environment.
- Strong experience investigating suspicious activity in web, API, authentication, and infrastructure telemetry, with the ability to distinguish attacker behavior from normal production noise.
- Demonstrated ability to review traffic and event patterns for signs of malicious activity, fraud, account abuse, credential attacks, reconnaissance, and exploitation attempts.
- Strong Python programming skills and the ability to write maintainable code for automation, enrichment, analysis, and security operations tooling.
- Experience building and tuning detections in a SIEM or detection platform and working with observability and logging systems such as CloudWatch, Datadog, or similar platforms.
- Experience operating or supporting a vulnerability management program, including triage, prioritization, remediation tracking, and stakeholder coordination.
- Familiarity with cloud and application security findings from platforms such as Wiz, including CNAPP, runtime, code, and vulnerability scanning use cases.
- Experience with at least one major cloud provider, preferably AWS.
- Working knowledge of identity and access systems, modern authentication flows, and the security implications of internet-facing applications and APIs.
- Strong understanding of threat modeling, risk prioritization, and practical security controls across applications, infrastructure, and cloud environments.
- Practical experience using AI tools in security workflows, along with sound judgment about AI-specific risks such as prompt injection, data leakage, excessive tool access, and weak auditability.
- Excellent analytical, communication, and cross-functional collaboration skills, especially in environments where security needs to move quickly with product and engineering teams.
- Drive and proactivity - everyone here is a builder and executor
TOOLS WE USE
We use Node and TypeScript on the server, leveraging the NestJS framework within a microservice-oriented architecture running on Kubernetes and AWS. On the client side, we build and ship product features for iOS, Android, and web platforms using React Native. We also embrace AI-assisted development, so engineers have their choice of Claude Code or Cursor to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Задачи:
— Руководство повседневной работой портфеля из трёх Shopify приложений с общим ARR около $1.87M.
— Координация команды разработчика и тестировщика через полный цикл доставки: от спецификации до выпуска и измерения результатов, включая найм дополнительных подрядчиков.
— Совместная постановка дорожной карты, при этом со временем принятие решений по приоритетам становится вашей ответственностью; использование данных Amplitude и Linear для формирования приоритетного бэклога и написания задач.
— Аналитика и эксперименты: понимание метрик, проектирование экспериментов и отчётность по их результатам.
— Повышение качества пользовательского опыта через улучшение документации, упрощение онбординга и устранение проблем.
— Управление соответствием приложения требованиям Shopify API, прохождение проверок App Store и ежегодного обзора Built for Shopify.
— Контроль работы службы поддержки, выступление точкой эскалации по продуктовым и инженерным вопросам, управление отношениями с агентством поддержки.
— Надзор за платными рекламными кампаниями в Shopify App Store, управление бюджетом совместно с маркетинговым подрядчиком.
— Мониторинг и улучшение позиций приложений в рейтингах Shopify App Store.
Что не входит в обязанности:
— Написание кода (есть разработчик).
— Тестирование (есть тестировщик).
— Обработка рутинных запросов поддержки (агентство).
— Ответы на отзывы (подрядчик).
— Фандрайзинг, найм руководителей, участие в совещаниях с заинтересованными сторонами.
Области роста:
— Переход Easy Lockdown на модель ценообразования на основе использования.
— Оптимизация онбординга и активации для Geo:Pro и Easy Lockdown.
— Заполнение функциональных пробелов для Geo:Pro и Easy Lockdown.
— Повышение рейтингов приложений для улучшения органического продвижения.
Условия работы:
— Работа с небольшой удалённой командой подрядчиков в разных часовых поясах.
— Продукты прибыльные и устоявшиеся, с некоторыми устаревшими кодовыми базами.
— Использование аналитического стека: Amplitude, BigQuery, Shopify Partners; требуется знание SQL или умение писать запросы с помощью AI.
— Взаимодействие с основателем, который занимается стратегией и крупными решениями, вы управляете повседневной деятельностью.
— Режим работы: сначала еженедельные встречи, затем ежемесячные и квартальные планирования, далее автономная работа.
Требования:
— Опыт успешного управления продуктом или доставкой в небольшой SaaS-команде.
— Техническая грамотность: умение писать чёткие спецификации, понимать компромиссы и оценивать сроки разработки без необходимости просмотра кода.
— Организованность и проактивность в координации людей и устранении препятствий.
— Ориентация на данные: опыт работы с Amplitude, SQL и анализом отзывов клиентов.
— Способность работать самостоятельно, управлять приоритетами и брать ответственность без постоянного контроля.
— Приветствуется опыт в экосистеме Shopify, ASO, платном привлечении пользователей или росте SaaS.
Условия:
— Частичная занятость, примерно 15-25 часов в неделю.
— Оплата $65-$85 в час в зависимости от опыта.
— Возможность работы как по контракту, так и в штате.
— Полностью удалённая работа, асинхронный формат, любой часовой пояс.
— Начало работы — как можно скорее.
Как подать заявку:
— Отправьте 3-5 минутное видео Loom с описанием вашего подхода к первым 90 дням работы на email apply@geoproapp.com.
— После рассмотрения заявки возможны два этапа интервью перед предложением о работе.
Airbnb is a global online platform that allows people to rent out their own homes or book unique accommodations around the world.
Работа удалённая (Калифорния или часовой пояс PST, США).
УдалённоRemote work (California or PST time zone, USA)
Location: Remote - North America
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role - (12-month contract)
We’re looking for a Senior Product Designer to design and build internal tools for complex financial operations. This is a hands-on role for someone who can move fluidly between user research, systems design, AI prototyping, and production code.
You’ll partner with product, engineering, and operations to turn complicated workflows, business rules, and technical constraints into intuitive, reliable tools. You should be comfortable working independently—from identifying the problem through shipping and iterating on a production solution.
What you’ll do
Own the end-to-end design process:
Lead projects from research and workflow discovery through prototyping, validation, detailed design, implementation, and post-launch iteration.
Design complex operational workflows:
Build tools involving multiple user roles, data sources, business rules, approvals, exceptions, and audit requirements.
Build AI-powered prototypes:
Rapidly create functional prototypes for alignment across multiple stakeholders.
Turn prototypes into production experiences:
Write and contribute code within production environments, working through code review, testing, deployment, and iteration.
Champion operational users:
Understand the needs and constraints of financial operations teams through interviews, observation, workflow analysis, and usability testing.
Apply systems-level thinking:
Design data-rich interfaces that help users monitor activity, investigate issues, manage exceptions, and make informed decisions.
Collaborate with engineering:
Work comfortably within engineering processes, helping push production code into the front end.
Contribute to the design system:
Create scalable patterns for tables, forms, dashboards, alerts, approvals, audit histories, and AI-assisted interactions.
Execute independently:
Manage multiple initiatives while clearly communicating progress, risks, dependencies, and decisions.
Who you are
You have
6+ years of experience in product design
in startup or other fast paced environments
You have designed and launched in complex or technical industries, such as financial services, pharmaceuticals, healthcare, infrastructure, logistics, manufacturing, aerospace, or automotive.
You are comfortable reading and building with API documentation
You can translate complicated processes, data, business rules, and edge cases into clear and efficient experiences, keeping auditability and regulatory concerns in mind.
You work independently, create structure in ambiguous environments, and move projects forward without extensive oversight.
You communicate design decisions clearly across product, engineering, operations, and business teams.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Bitmanager.ai — AI-стартап в категории conversational AI agents, создающий платформу для голосовых и текстовых AI-агентов в клиентских коммуникациях. Вакансии: AI Data Operations Lead, ML / LLM Engineer – AI Agents, Senior Voice Engineer / Ведущий войс-инженер.
Bitmanager.ai — AI-стартап в категории conversational AI agents, создающий платформу для голосовых и текстовых AI-агентов в клиентских коммуникациях. Вакансии: AI Data Operations Lead, ML / LLM Engineer – AI Agents, Senior Voice Engineer / Ведущий войс-инженер.
Location: Lanham, MD
Position Objective:
Contributes to the provision of high quality, cost-effective patient care and collaboration with other health care team members, with emphasis on designated service lines. Serves as a resource to revenue capture coordinator and surgical services business manager. Oversees the organization and availability of resources necessary for procedures and utilization of appropriate supplies as it relates to specialties. Promotes team collaboration and works with surgeons through effective and consistent communication and coordination.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Coordinate patients, equipment and staffing through effective planning and communication with the Charge Nurse and CSP for efficient case flow meeting targeted unit metrics.
Develop and motivate circulating and scrub personnel to ensure well-rounded skilled teams.
Work and assume leadership responsibilities with Department Director, Manager and Clinical Educators regarding best clinical practice concepts for service in conjunction with standards.
Assess educational needs of team and department to coordinate in-services with vendors and physicians to address deficiencies and promote professional growth.
Work closely with Supply and Billing Coordinators to assure adequate supplies, instrumentation and equipment.
Planning with physicians and vendors to accurately track and charge for new procedure inventory management and maintenance of satisfactory par levels.
Support Clinical Directors along with Materials Management and Central Sterile Supply with Capital and Operational Budget requests and utilization.
Collaborate with Team Coordinator to ensure an accurate Preference Card system, reflective of standardization, while incorporating actual case needs and accurate charges as an inventory management tool for supplies and instrumentation.
Contribute to successful scheduling of surgical cases with the scheduling office utilizing the EPIC computer system.
Delegation of tasks to promote departmental team work to achieve targeted metrics and participate in team member’s performance evaluation.
Education/Experience Requirements
BSN required or completion within two years of hire date. A minimum of two years of operating room experience required.
Strong clinical, technical, interpersonal and organizational skills are necessary.
Required License/Certifications
Registered Nurse Licensure by Maryland Board of Nursing
American Heart Association Health Care Provider BLS
CNOR certification preferred
Working Conditions, Equipment, Physical Demands:
There is reasonable expectation that employees in this position may be exposed to blood-borne pathogens.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$40
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Saudi Arabia (remote); Kuwait (Remote); Bahrain (Remote); United Arab Emirates (remote); Qatar (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for experienced Manufacturing and Industrial Operations professionals to support a cutting-edge AI benchmarking project focused on Indian industrial, production, and supply chain environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, engineering, procurement, production, logistics, and inventory management challenges across manufacturing facilities and industrial operations. Your expertise will help ensure AI systems understand and respond accurately within one of GCC's most strategically important sectors.
WHAT YOU’LL DELIVER
- Design realistic Manufacturing and Industrial Operations scenarios in Arabic or English grounded in GCC operational contexts (e.g., production workflows, procurement coordination, quality control, industrial maintenance, process optimization, warehouse operations, shipping and receiving activities)
- Adapt structured evaluation rubrics for operational problem-solving, engineering analysis, inventory coordination, and production management tasks
- Review AI and human-generated responses for factual accuracy, operational efficiency, safety awareness, and industrial realism
- Contribute to “gold standard” solutions reflecting best practices across GCC manufacturing, engineering, and supply chain operations
QUALIFICATIONS
- Native-level Arabic with strong professional English proficiency
- 5+ years of professional experience in Manufacturing, Industrial Operations, Production Management, Engineering, Procurement, or Supply Chain Operations
- Background in one or more relevant roles: Purchasing & Procurement, Production Supervision, Industrial Engineering, Mechanical Engineering, Inventory Control, Warehouse Operations, Logistics Coordination, or Manufacturing Operations
- Strong understanding of industrial workflows, operational safety standards, production processes, procurement procedures, and GCC manufacturing environments
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain.
Step 2: Register in Tipalti to ensure a smooth payment process
Step 3: Finalize onboarding and join the Production team
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type
Location: US - Culver City, California, United States; US - United States
Scopely is looking for a
QA Manager, Live Operations
to join our team on a soon-to-be announced AAA mobile game title. This role can be remote in the US and Canada, or hybrid in Culver City.
At Scopely, we care deeply about what we do and strive to inspire play every day—whether through our work alongside talented colleagues or through our deep connections with our global player communities. We are a team of game lovers developing, publishing, and innovating within the mobile games industry, connecting millions of players around the world every day.
What You Will Do
The QA Manager will lead and develop a distributed QA team while driving scalable quality practices, release excellence, and cross-functional collaboration to deliver high-quality live game experiences for our game community.
Manage, mentor, and support the growth and development of a talented QA team
Build on existing team metrics to measure product quality and operational excellence
Advocate for quality and serve as a spokesperson for continuous improvement initiatives
Clearly communicate issues, risks, concerns, and successes to stakeholders, partners, and executives
Foster strong collaboration across internal and external development, QA, and localization teams
Partner with team leads to create effective plans, assignments, and schedules for all quality-related activities
Continuously evaluate and improve QA, release, and deployment processes
Champion QA and release excellence across the organization
Help establish scalable quality practices that support the continued growth of the title
Partner closely with engineering, live operations, marketing, and customer support teams
What We’re Looking For
5+ years of professional experience in quality assurance
2+ years of management experience across the full game development lifecycle
Proven experience working on a live mobile game with a large and active player base
Deep understanding of QA methodologies, frameworks, and industry best practices
Demonstrated ability to drive change and influence teams toward exceptional product quality
Experience embedding QA practices within multidisciplinary development teams
Experience in live operations and partnering with Marketing, Customer Service, and Live Support
Experience building and leading distributed or remote teams
Strong knowledge of software testing, QA processes, software development, change management, and process improvement
Proficiency with bug-tracking systems and test-plan management tools
Strong communication, organization, and stakeholder-management skills
Bonus Points
Experience working in mobile free-to-play or core gaming environments
Familiarity with release management, automation, and quality metrics
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$98,600
—
$145,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Remote - Global
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Role
Serve as the on-duty commander for Alpaca's most critical incidents, directing cross-functional response to restore service quickly, keeping the right people engaged and informed, and making sure every incident leaves behind something the organisation can act on.
You do not fix the outage. You make the response reliable: correct severity, the right engineers in the room, mitigation that does not stall, leaders informed in time, and follow-up work that survives the call.
Things You Get To Do
Command incidents end to end.
Take command from declaration to mitigation, keeping responders focused on stopping customer and partner impact as fast as possible. Run the bridge, keep observers out of the responders' way, and name a stall out loud when you see one.
Classify and hold the line on severity.
Set severity at declaration and re-check it as facts arrive. Risk advises on financial and regulatory materiality; the call is yours.
Engage the right people, fast.
Identify the owning team by service, symptom and blast radius, page them, and expand the responder set the moment the first team is wrong or not enough. When a page goes unanswered, escalate - and escalate the escalation. Bring in the leaders who must make business calls: feature flags, traffic shedding, failover, freeze-or-ship.
Hold the bridge, and protect the people fixing it.
Keep engineering and technical support uninterrupted - questions from stakeholders, partners and executives come to you. Be the single source of truth to the partner communications team on impact, severity and timing: you decide when a status page update or partner contact is needed, they write and send it, and chasing a late or stale update is yours.
Run follow-the-sun handoffs.
Deliver warm, high-fidelity handoffs across regions: current impact and severity, mitigation path and next actions, who is in the room, outstanding decisions, and what must not be dropped. The incoming commander confirms ownership before you step away - command never goes dark at a region boundary.
Close the loop, on the clock.
Maintain the timeline of facts as the incident runs rather than reconstructing it afterwards - in a regulated business that record has to hold up long after the call ends. Once mitigated, make sure a blameless retrospective is scheduled with a named owner and a timebox, and record where the cause sits - that choice sets which follow-up items are mandatory. Every action item needs a real ticket, one named accountable, a priority and a category, delivered inside the agreed service level. If a postmortem produces nothing but low-priority items, treat that as a signal the analysis stopped early and escalate to SRE rather than passing it on.
Automate the coordination away.
Coordination is the part of this job that should eventually belong to a machine. Every manual prompt you send - the update that is due, the question nobody answered, the partner nobody contacted - is a candidate for automation, and the direction we are heading is AI handling the routine so commanders can spend their attention on judgement. You get us there by working to the decision trees, saying where they are wrong, and being honest about which of your instincts are actually rules.
Who You Are (Must-Haves)
4+ years commanding or co-commanding high-severity incidents in a production engineering, SRE or technical operations environment.
You direct technical responders under pressure without being the person writing the fix.
You make and defend crisp severity and escalation decisions, and you take charge without waiting to be asked. Command means waking senior people at 03:00, interrupting an executive, and telling an experienced engineer to stop what they are doing - with an audience watching. It is a visible, directive role and it needs to be instinctive.
You can read a dashboard and judge for yourself whether impact has actually stopped.
You communicate clearly with engineers, executives and partner-facing stakeholders - and you know the difference between briefing the comms function and speaking for the company.
You are comfortable holding other teams to account in the moment, across a reporting line that is not yours, without turning it into friction.
You thrive in a follow-the-sun model with clean cross-region handoffs.
You understand FinTech concepts and the trust stakes of API-driven financial platforms.
You use AI tools and agentic automation to reduce manual toil and speed up response.
You will work a regional coverage window as part of a global 24x7 Incident Commander roster.
Who You Might Be (Nice-to-Haves)
Formal incident command training - ITIL, Major Incident Management or crisis management.
Experience with modern incident management and on-call platforms.
You have written severity rubrics, decision trees, escalation matrices, runbooks or incident playbooks.
You have commanded in game days, tabletop exercises or incident simulations, not only in production.
You have partnered with problem management or reliability programme functions to roadmap incident follow-ups.
Online securities trading or capital markets experience, or another regulated, market-hours-sensitive domain.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
УдалённоЮАР; We are an equal opportunity employer and welcome applicants from all backgrounds
УдалённоRemote-US
New York, New York, United States; Candidates must be located within a commutable distance to our NYC office in Soho
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
УдалённоheadTeam coordination and delivery: Run the day-to-day by coordinating the developer and tester through the full delivery cycle - from spec → build → ship → measure - keeping everyone aligned across time zones and hiring additional contractors as needed; Small, remote team: You'll be coordinating a small team of contractors working across different time zones, so communication and keeping work moving are a big part of the role; Location: Fully remote, async-friendly, any timezone
УдалённоseniorRemote - North America
География найма не уточнена
УдалённоSaudi Arabia (remote); Kuwait (Remote); Bahrain (Remote); United Arab Emirates (remote); Qatar (Remote)
УдалённоPoland
УдалённоUkraine
US - Culver City, California, United States; US - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
УдалённоYou have commanded in game days, tabletop exercises or incident simulations, not only in production