Вакансии

Анализ инфраструктуры заказчика: выявление технических ограничений, требований безопасности и сетевых условий для интеграции; Разработка и внедрение решений по развёртыванию платформы в изолированных средах (air-gapped environments);

Практический опыт работы с Ansible: создание и поддержка playbooks, roles и inventories.

Location: Ho Chi Minh City, Vietnam Position Overview As a Senior/ DevOps Engineer, you will scale, and secure our hybrid cloud and on-premises infrastructure across AWS and private bare-metal/virtualized environments. In this role, you will champion an AI-first paradigm—integrating AI tooling into root-cause analysis, proactive observability, automated incident response, and continuous deployment workflows. You will partner closely with engineering teams to streamline delivery pipelines, drive zero-downtime reliability, and ensure our mission-critical custody platforms operate at peak performance and bank-grade security. Duties & Responsibilities Architect, provision, and maintain multi-region AWS cloud environments alongside on-premises virtualized infrastructure using declarative Infrastructure-as-Code (Terragrunt). Manage, harden, and scale production-grade Kubernetes clusters, implementing advanced ingress controllers, service mesh, Helm/Kustomize packages, and GitOps pipelines (ArgoCD, Crossplane). Deploy, administrate, and maintain dedicated blockchain nodes (RPC, validator, archive, and sentry nodes across multiple Layer 1 and Layer 2 protocols), ensuring data synchronization, high availability, and network health. Enforce cloud and container security controls, including fine-grained Kubernetes network policies, IAM least-privilege models, secrets management, Kubernetes, linux and AWS security control and automated vulnerability scanning across delivery pipelines. Integrate AI and AIOps tooling into observability suites to deliver intelligent anomaly detection, automated log parsing, and rapid root-cause analysis. Performance tune microservices and cloud workloads to handle spikes in high-volume, low-latency financial transactions with high availability. Requirements 6–10 years of experience in Linux/Unix systems engineering, cloud architecture, and modern DevOps/SRE practices. Kubernetes Mastery : Production-grade expertise deploying and managing Kubernetes clusters (EKS / bare-metal), Helm, Kustomize, service mesh, and GitOps tooling (ArgoCD). Infrastructure as Code (IaC) : Deep hands-on experience using Terraform, Terragrunt, following modular, DRY configuration patterns. Programming & Automation : Able to understand at least one modern programming language with harness engineering skills. Cloud & Hybrid Compute: Extensive production experience in AWS, paired with practical exposure to on-prem virtualization platforms (e.g., Proxmox, VMware ESXi, or KVM). Deep Networking Knowledge: Strong grasp of OSI layer fundamentals (TCP/UDP, BGP, DNS, TLS/mTLS, HTTP/gRPC) and comfort debugging live traffic issues on the wire (tcpdump, Wireshark, eBPF). Databases & State: Operational familiarity with relational databases and middleware (PostgreSQL, MariaDB/MySQL, Mongodb, Redis, Kafka), including replication, failover strategies, and backup pipelines. Eligible to work in Vietnam. Bonus Experience Hands-on experience in cybersecurity practices (e.g., threat modeling, penetration testing remediation, SOC 2/ISO 27001 compliance standards, or managing HSM/KMS cryptographic infrastructure). Direct experience running, securing, and maintaining blockchain nodes (e.g., Ethereum, Bitcoin, EVM/Cosmos-based chains, or Solana). Benefits As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space. At Hex Trust, we are proud of our H.E.X. culture: H eart E mpowerment X cellence Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also: Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.) Access to Corporate Discounts and exclusive Employer Perks Medical & Retirement Plans Professional Learning and Development Opportunities Elevate your work using cutting-edge technology Fun & friendly office spaces Regular company & social events

Location: United States, Los Angeles, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology. This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position. Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California. Responsibilities Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support Perform first and second level support and troubleshooting for workstation and mobile systems Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable Research new trends and technologies leading to testing and justification for deployment Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions Be eager to grow and develop new skills and tackle special projects as needed Required Skills Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.) Must understand and communicate system concepts to end users and technical teams Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices Ability to interact effectively with others on varying technical competency, vendors, management, and staff Manages competing demands and changes approach or method to best fit the situation Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed Operates across multiple projects concurrently and assumes responsibility for implementation of projects Preferred Experience Linux and Mac OS experience are both a strong plus Appreciation and experience in platform/computer/video gaming is preferred! #LI-SMS #LI-AM1 Avoid Recruitment Scams/Phishing Attempts: Please be aware that any official outreach in response to your application will always be done from a @sony.com email address . Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying. Anyone using an email that is not @sony.com is not affiliated with us and should be reported either via the platform they are contacting you on or directly to your email service as a phishing attempt/scam. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $41.35 — $62.02 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.     Job Summary: We are seeking a Solution Analyst with proven experience in SaaS-based customer and technical support environments, particularly within clinical environments. Your primary focus will be delivering exceptional customer experiences while resolving technical queries related to our cloud-based healthcare applications.   You should be comfortable prioritizing tasks and resolving customer issues independently or collaboratively using various communication channels and tools. Success in this role requires calm, methodical troubleshooting of simple to moderately complex system issues, and a strong understanding of administrative workflows in long-term care and medical facilities.     Key Responsibilities:   •Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications. •Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings. •Troubleshoot technical issues through log analysis, research, and problem recreation. •Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution. •Leverage and contribute to the internal knowledge base to improve support efficiency. •Consistently meet or exceed service delivery standards and key performance indicators (KPIs). •Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system. •Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.     Your Key Strengths: • Prior experience with the QuickMAR software preferred. • LTHC Industry and PCC Platform Experience (Preferred not required) • Working knowledge of Nursing, Skilled Nursing, Home and Hospice (RN, CNA, LPN, Preferred not required) • 1-2 years previous work experience in a Customer Support Environment  •Degree, or Post-Secondary Education in HealthCare, Business Administrations, Information Technology (Preferred not required) •Strong understanding of clinical workflows and business processes in long-term care or medical facilities. •Demonstrated problem-solving skills and ability to manage customer expectations. •Excellent written and verbal communication skills. •Comfortable in fast-paced, high-demand environments. •Quick learner with strong technical aptitude. •Detail-oriented, analytical, patient, and an active listener. •High level of customer focus and empathy. •Experience collaborating with cross-functional technical teams. •Experience supporting and troubleshooting web-based SaaS applications. •Familiarity with diagnostic tools used to resolve customer issues. •Experience leveraging AI tools and assistants (e.g., MS Co-Pilot, ChatGPT) •Experience using Salesforce/Service Cloud or similar support platforms. •Previous work experience in Clinical Administration or HealthTech (preferred but not required). •Proven background in SaaS customer and technical support environments. •Experience with Kibana and AppDynamics (preferred but not required). #LI-MG1 #LI-Remote   PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $65,000 with fulltime benefits! Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Overtime-Eligible

Location: Argentina Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Infrastructure/SRE Engineer to improve the reliability and stability of the customer-facing production infrastructure behind Webflow’s Convert pillar. Convert owns a suite of products that give marketing and growth teams the tools to experiment, personalize, and drive real revenue from their web presence, including Webflow Analyze, Optimize, AEO, and Campaigns. As tens of thousands of projects launch on Webflow each month, you’ll help keep the platform secure, scalable, and dependable for the people who rely on it. Much of what Convert delivers depends on data: high-volume event ingestion, real-time and analytical data stores, and pipelines that turn visitor behavior into reporting, experiments, and personalization. You’ll own the reliability, performance, and cost of this data infrastructure, including streaming and batch pipelines and analytical databases. You’ll set SLOs, build observability, plan capacity, and make sure data stays fresh, accurate, and available as volume grows. The next chapter is ambitious. We’re serving some of the world’s largest enterprises and rethinking what an AI-native conversion platform can be. You’ll work across a large, revenue-generating system, partner with the engineers who build on it, and help decide how it needs to evolve.   About the role: - Location: Remote-first (Argentina) - Permanent, full-time employee (this is not a contractor position) - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for a new position. As a Senior Infrastructure/SRE Engineer on the Convert pillar, you'll: - Own and evolve the cloud infrastructure behind the Convert products, including compute, serverless, networking, and cloud operations on AWS. - Build and maintain our infrastructure-as-code foundation in Pulumi, and evolve the patterns and shared components other teams build on. - Improve scalability and reliability of distributed, event-driven systems, including our Druid, MongoDB, and Airflow workloads, with a focus on low latency. - Make observability the foundation of how we operate. Improve the dashboards, alerts, and SLOs for the systems you own so we catch issues before customers notice, and on-call pages are actionable instead of noisy. - Lead projects from design through launch that move team and engineering org goals. - Write and review maintainable, tested, performant code and automation, and raise the quality bar for the team. - Build AI-powered automation, from policy-as-code and drift detection to LLM-assisted runbook generation, and use AI tools in your daily work. - Help the team build reliable systems. ABOUT YOU Requirements: - BA/BS degree or equivalent experience - Business-level fluency to read, write and speak in English You’ll thrive as a Senior Infrastructure/SRE Engineer if you: - Have 5+ years owning and operating cloud infrastructure in a customer-facing environment with little tolerance for downtime. You come from infrastructure, SRE, or cloud engineering with a love of automation and code, or from software engineering with a deep interest in cloud infrastructure and distributed systems. - Have deep hands-on experience with AWS and a clear view of what good cloud operations look like. - Have used infrastructure as code (Pulumi or Terraform) and prefer changes made through code, not consoles. - Have operated high-throughput, data-intensive distributed systems in production, such as Druid, MongoDB, or Airflow, and understand scalability, fault tolerance, consistency trade-offs, and performance tuning. - Are fluent in Python or TypeScript/Node.js for automation and tooling, and can read and work in Java services. - Treat observability as the basis of operations: you design SLOs, dashboards, and alerts so that issues surface before customers notice and pages are actionable. - Handle incidents well, including on-call and blameless postmortems, and fix the root causes behind them instead of just closing tickets. - Want to improve developer productivity, with CI/CD, tooling, and paved paths that let product engineers ship without owning infrastructure. It would be a bonus if you had even one of the following: - Experience with Apache Spark, Airflow, or TensorFlow. - Familiarity with Kafka or other event streaming platforms. - Experience building AI-assisted infrastructure tooling, including cost optimization loops, anomaly detection, or policy-as-code with LLM assistance. - Experience contributing to multi-region architecture including data residency, regional failover, or latency-based routing. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We're looking for an experienced full-stack Documentation Platform Engineer to evolve our documentation site into a platform that delivers an exceptional experience for Tailscale's prospective and current customers. You'll build, maintain, evolve, and support the platform and tools that internal teams and external contributors use to showcase Tailscale's features and products. This includes the documentation platform itself, our content pipelines, API documentation, and search. You'll work on a highly-visible customer-facing documentation site and you'll influence how documentation gets created, published, and consumed. Key Responsibilities Continuously improve and evolve our documentation site to create a helpful, delightful, and educational experience that helps homelabbers, developers, and enterprises (and their agents) get the most of out of Tailscale's products and features. Maintain and expand our docs-as-code tooling and content publishing pipelines, ensuring a smooth experience for both internal and external contributors to publish error-free content quickly. Work cross-functionally with other engineering and product teams to integrate documentation with the Tailscale platform. Partner with designers, user research, and growth teams to implement designs and features as they move from experimentation to production. Help shape and tune a modern search and discovery infrastructure to help visitors, and agents, discover answers quickly. Work with open source contributors through GitHub discussions, issues, and pull requests. Monitor the platform's performance and maintain scalability for millions of visitors per month. Stay ahead of documentation trends through research, experimentation, and measuring results. What We Are Looking For You have a proven track record of building, extending, maintaining, and deploying documentation sites using static site generators like Hugo or Docusaurus, or documentation platforms built on NextJS, Astro, or other similar tools. You are familiar with a docs-as-code publication workflow, and you understand the impact that a good documentation experience has on user awareness, adoption, and growth. You are fluent in TypeScript / JavaScript and React, and are comfortable with Python, command-line interfaces, shell scripting, and Git, You are comfortable with modern HTML and CSS and can implement designs provided by others. You have experience with CI/CD pipelines, automated testing, and automation for content or documentation workflows to reduce repetitive tasks and provide real-time feedback to authors. You can explain the impact and implications of LLMs as both tools for application development, and as consumers of content that documentation sites publish. Nice to Have You have open source experience and are comfortable engaging with contributors on GitHub issues and pull requests. You understand how LLMs consume and interact with documentation. You understand multi-format content output (HTML, JSON, XML, raw Markdown, PDF, ePub As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $163,000 — $204,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We're looking for an experienced full-stack Documentation Platform Engineer to evolve our documentation site into a platform that delivers an exceptional experience for Tailscale's prospective and current customers. You'll build, maintain, evolve, and support the platform and tools that internal teams and external contributors use to showcase Tailscale's features and products. This includes the documentation platform itself, our content pipelines, API documentation, and search. You'll work on a highly-visible customer-facing documentation site and you'll influence how documentation gets created, published, and consumed. Key Responsibilities Continuously improve and evolve our documentation site to create a helpful, delightful, and educational experience that helps homelabbers, developers, and enterprises (and their agents) get the most of out of Tailscale's products and features. Maintain and expand our docs-as-code tooling and content publishing pipelines, ensuring a smooth experience for both internal and external contributors to publish error-free content quickly. Work cross-functionally with other engineering and product teams to integrate documentation with the Tailscale platform. Partner with designers, user research, and growth teams to implement designs and features as they move from experimentation to production. Help shape and tune a modern search and discovery infrastructure to help visitors, and agents, discover answers quickly. Work with open source contributors through GitHub discussions, issues, and pull requests. Monitor the platform's performance and maintain scalability for millions of visitors per month. Stay ahead of documentation trends through research, experimentation, and measuring results. What We Are Looking For You have a proven track record of building, extending, maintaining, and deploying documentation sites using static site generators like Hugo or Docusaurus, or documentation platforms built on NextJS, Astro, or other similar tools. You are familiar with a docs-as-code publication workflow, and you understand the impact that a good documentation experience has on user awareness, adoption, and growth. You are fluent in TypeScript / JavaScript and React, and are comfortable with Python, command-line interfaces, shell scripting, and Git, You are comfortable with modern HTML and CSS and can implement designs provided by others. You have experience with CI/CD pipelines, automated testing, and automation for content or documentation workflows to reduce repetitive tasks and provide real-time feedback to authors. You can explain the impact and implications of LLMs as both tools for application development, and as consumers of content that documentation sites publish. Nice to Have You have open source experience and are comfortable engaging with contributors on GitHub issues and pull requests. You understand how LLMs consume and interact with documentation. You understand multi-format content output (HTML, JSON, XML, raw Markdown, PDF, ePub As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $218,420 — $273,360 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Чем предстоит заниматься: Обрабатывать жалобы от продавцов на баги сайта: фиксировать, передавать в техническую команду и информировать клиента о статусе; Решать финансовые несостыковки: «Получил меньше, чем должен», «Где моя выплата?», «Верните деньги за рекламу» и другие;

Location: United States Workplace: Remote We are committed to providing our customers with reliable and secure services so we are building out our newly formed Site Reliability Engineering team. As one of the first joiners to our Reliability Engineering Team at ClickHouse, you will be responsible for building and leading processes to ensure the reliability, availability, scalability, and performance of our cloud infrastructure that runs ClickHouse databases. You will collaborate with different teams like Control Plane, Dataplane, Core, Security, Support and Operations and guide them to design and implement scalable, secure, highly available and fault-tolerant distributed systems. You will also own the areas of incident management and response, post-mortem analysis including running blameless postmortems, and continuous improvement of our ClickHouse services. You will be leveraging your software engineering expertise to develop software platforms and tools to optimize the operational and engineering efficiencies of ClickHouse Cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance, serverless ClickHouse Cloud. What will you do? - Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse. - Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud. - Ensure all the infrastructure components in ClickHouse Cloud (including Dataplane, Control Plane and ClickHouse Core) have monitoring and alerting in place to ensure timely detection and resolution of incidents. - Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers. - Continuously improve the reliability and performance of our ClickHouse services. - Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities. - Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime. About you: - Bachelor’s or Master’s degree in Computer Science or a related field. - At least 8 years of experience in Site Reliability Engineering or a related field. - Previous experience using ClickHouse in production.  - Hands on experience with Go and/or Python.  - Strong knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform. - Excellent understanding of distributed databases and SQL, particularly ClickHouse is a major plus. - Hands on experience with container orchestration tools such as Kubernetes or Docker Swarm. - Strong experience with automation and configuration management tools such as Ansible, Terraform, or Puppet. - You are a strong problem solver and have solid production debugging skills. - You are passionate about efficiency, availability, scalability, and data governance. - You thrive in a fast paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward. - You have a high level of responsibility, ownership, and accountability. - Excellent communication and interpersonal skills.   #LI-Remote PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Remote (Poland) Workplace: remote ELEKS Customer Support Office is looking for a Hotline Support Specialist in Poland, Germany, or other EU countries.   ABOUT CLIENT ELEKS is starting a new collaboration with University Medicine in Germany. The project focuses on the digital transformation of the public website and intranet, including the introduction of a new content management system, migration of existing content, and transition into ongoing service operations. REQUIREMENTS German language proficiency at C1 level or higher, with the ability to handle technical inquiries and communicate effectively in high-pressure situations English language proficiency at B2 level or higher for internal communication and documentation Basic technical understanding of web platforms and Content Management Systems (CMS) Experience with ticketing systems such as Jira or similar tools Ability to assess, classify, document, and escalate technical incidents according to established procedures Strong communication, problem-solving, and customer support skills Ability to work independently and coordinate with technical support teams Willingness to participate in rotating on-call shifts, including evenings, nights, and weekends Availability aligned with the CET/CEST time zone Experience with ITIL incident management processes is a plus Familiarity with Drupal, GitLab, AWS, monitoring tools, or PagerDuty is a plus Previous experience in IT support, hotline support, or on-call operations is a plus RESPONSIBILITIES Handle incoming hotline calls, including general support requests, service inquiries, and incident reports Perform initial assessment, classification, and troubleshooting of reported issues Resolve issues at the first support level where possible or escalate them to the appropriate technical teams Register and document all incoming requests in the ticketing system, including classification, actions taken, and resolution status Ensure incidents are handled according to agreed SLA requirements and escalation procedures Provide after-hours and weekend on-call support for critical incidents Perform qualified intake and immediate escalation of highest-severity incidents to the on-duty technical team Ensure continuity of critical incident handling until resolution or an effective workaround is provided Collaborate with technical support teams to ensure timely issue resolution Maintain accurate incident records and contribute to continuous improvement of support processes

Location: Москва Workplace: Офис, Гибридный Команда офисных и инфраструктурных сетей отвечает за поддержку сети передачи данных в офисах Яндекса и сети управления в наших дата-центрах. Мы ищем опытного тимлида в команду SRE, который будет определять стратегию развития треков управления серверным парком и автоматизации сетевого оборудования. Команда офисных и инфраструктурных сетей Яндекса эксплуатирует и развивает распределённые сети, к которым подключаются десятки тысяч сотрудников в офисах компании, тысячи устройств на складах Яндекс Маркета. Наши инженеры обеспечивают удалённое подключение к корпоративной сети. Мы отвечаем за бесперебойную работу Out-of-Band-доступа к инженерным сетям управления наших ЦОД. Все «интеллектуальные» сетевые задачи — маршрутизация и фильтрация трафика, терминирование WAN-каналов, контроль доступа в сеть, внутрикорпоративная CDN — решаются с помощью серверов под управлением FreeBSD и опенсорсного ПО. Сейчас мы в поиске опытного тимлида в команду SRE, который будет определять стратегию развития треков управления серверным парком и автоматизации сетевого оборудования. Это роль для человека, который умеет проектировать и развивать большие географически распределённые системы, сохраняющие работоспособность без деградации при значительных поломках каналов связи. Обязанности Проектирование больших распределённых систем Вам предстоит выбирать технологические решения, продумывать устройство сервисов аутентификации и контроля сетевого доступа на сети, строить архитектуру, которая будет масштабироваться вместе с ростом географически распределённой сети офисов компании. Развитие инженерных практик и инструментов Вы будете внедрять новые инструменты разработки, развивать общие технические решения для команды, совершенствовать инженерные практики и проводить архитектурные ревью, помогая повышать качество и зрелость платформы. Надёжность, стабильность и производительность Нужно будет держать в фокусе надёжность и стабильность системы: находить узкие места, разбираться в причинах ограничений и системно улучшать производительность сервисов и инфраструктуры. Развитие команды и процессов Предстоит формировать стратегию технологического развития платформы офисных сетей, курировать работу команды, выстраивать процессы разработки — от декомпозиции задач до CI/CD-пайплайнов. Больше о разработке в Яндексе — в канале Yandex for Developers Требования * Разрабатывали/писали сложную автоматизацию на Python/C/Go * Проектировали и разрабатывали новые сервисы * Имеете значительный опыт администрирования *nix-систем * Понимаете, как устроено оборудование серверов * Разбираетесь в устройстве сетей и умеете диагностировать их проблемы * Имеете опыт эксплуатации сервисов 24/7

Location: Москва Мы поддерживаем высоконагруженную банковскую систему класса критичности Mission Critical+ (МС+). Это максимальный класс: система работает круглосуточно, и любой сбой сразу замечают клиенты банка. Третья линия — последний рубеж перед разработкой. К нам приходят инциденты, которые не решились ранее, а от нас уходят задачи, после которых эти инциденты не повторяются. Мы ищем инженера, которому мало просто потушить пожар: важно понять, почему он начался, и сделать так, чтобы он не случился снова Обязанности * Разбирать инциденты, эскалированные от бизнес пользователей, системы мониторинга и дежурной смены: не только сбои, но и деградацию производительности под нагрузкой. Находить причину по логам, метрикам, трассировкам и данным в БД. * Вести управление критичными инцидентами (процесс управления инцидентами): собирать нужных людей, координировать работу, держать бизнес и смежные команды в курсе статуса (коммуникационный план). Для системы МС+ счёт идёт на минуты. * Готовить справки по итогам инцидентов: хронология, влияние на клиентов и бизнес, первопричина, что уже сделано и что нужно сделать, чтобы инцидент не повторился. * Находить дефекты в продуктиве и подтверждать их: шаги воспроизведения, логи, запросы, ожидаемое и фактическое поведение. * Ставить задачи на исправление в разработку так, чтобы разработчику не пришлось ничего переспрашивать, и вести их до выката исправления. * Искать закономерности и повторяющиеся причины в прошедших инцидентах. * Предлагать и доводить до конца меры, которые снижают число инцидентов: исправления, изменения в процессах, автоматизацию. * Описывать новые метрики и алерты, если инцидент показал, что мониторинг не заметил проблему или заметил её поздно. * Разбирать метрики, которые срабатывают неверно (ложные срабатывания, пропуски, неверные пороги), и добиваться их исправления. Требования * Опыт от 3 лет во второй или третьей линии поддержки, в эксплуатации или SRE. * Опыт поддержки высоконагруженных систем, работающих круглосуточно. * Уверенные знания Linux: логи, процессы, сеть, базовый bash. * SQL на уровне, достаточном, чтобы самостоятельно найти и проверить данные в продуктивной БД. * Опыт работы с системами логирования и мониторинга: ELK / OpenSearch, Grafana, Prometheus, Zabbix * Понимание устройства распределённых систем: микросервисы, HTTP/REST, очереди Kafka / RabbitMQ, интеграции. * Знание процессов управления инцидентами и проблемами (ITIL или аналог). * Аккуратность в работе с продуктивными данными в рамках требований информационной безопасности. * Умение ясно писать: справка по инциденту и задача в разработку — ваш основной рабочий результат. * Спокойствие и собранность во время критичного инцидента. Будет плюсом: Будет плюсом * Опыт работы в банке или финтехе, понимание банковских процессов: платежи, карты, расчёты. * Опыт ведения крупных инцидентов и проведения разборов в формате blameless postmortem. * Kubernetes, Docker. * Умение читать код Java / Python настолько, чтобы найти место дефекта. Писать продуктовый код не требуется. * Трассировка и APM: OpenTelemetry, Jaeger и аналоги. * Понимание SLI/SLO и практик SRE. * Скрипты автоматизации на Python или bash. * Сертификат ITIL 3/4 Foundation. Условия * Комфортный современный офис (ст.м.Кутузовская) * ежегодный пересмотр зарплаты, годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * программа адаптации и помощь руководителя на старте * расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * бесплатная подписка СберПрайм+, скидки на продукты компаний-партнеров * вознаграждение за рекомендацию друзей в команду Сбера.

Задачи: Начинающий специалист технической поддержки. Требования: Опыт работы от 1 года. Условия: Формат работы гибридный, в Санкт-Петербурге, на испытательный срок — офис. Предусмотрено обучение. Заработная плата составляет 80 тысяч рублей на руки. Компания — аккредитованная IT компания.

• Управлять командой технической поддержки и контролировать SLA. • Координировать решение технических инцидентов с IT, Development и провайдерами.

🕹 Список обязанностей: — Развитие и оптимизация инфраструктуры DataOps, внедрение современных архитектурных решений и автоматизация инфраструктурных процессов; — Участие в разработке отказоустойчивого кластеризованного решения ClickHouse в on-prem-среде;

Extensive experience in Cloud Architecture and enterprise environments. Strong expertise in AWS architecture, cloud security and networking.

➡️Ищем Senior аналитика антифрода в международный холдинг — платёжная вертикаль: депозиты/выводы, оркестраторы. 🧠 Что важно: 5+ лет в антифроде/рисках карточных платежей + SQL, REST API, BPMN/UML, английский B2+.