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Location: Domestic Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis seeks a highly experienced Strategic Advisor Consultant to support capture and business development across opportunities within the U.S. Department of State’s Office of the Under Secretary for Public Diplomacy and Public Affairs (R) and its family of bureaus and offices. The Advisor will help Dexis assess and pursue potential requirements for executive-office support, staffing and human capital services, acquisition support, and other public diplomacy program and professional services. Working closely with the Federal Civilian Account business development team and teaming partners, the Advisor will refine our understanding of client needs, validate opportunity status and acquisition plans, and facilitate appropriate strategic introductions throughout the capture and bid process. This is a 1099 consultant position with a limited, part-time commitment on an as-needed basis. It will be based remotely in the continental United States, with periodic meetings in the Washington, DC area as needed. Responsibilities Provide current strategic insight into R’s priorities, organizational environment, staffing and operational needs, and decision-making processes across its bureaus and offices. Advise Dexis leadership on market positioning and client engagement strategies for professional services opportunities across R. Help the capture team understand the R organization, including key leadership, executive-office and bureau stakeholders, program managers, end users, and acquisition officials who shape requirements and procurement decisions. Assess whether anticipated opportunities are likely to proceed and validate planned solicitation timelines, funding, acquisition strategies, contract vehicles, competitive approaches, and potential small-business or other socioeconomic set-asides. Provide insight into relevant incumbent contracts, contractors and personnel, likely competitors, and potential staffing or teaming considerations across R opportunities. Validate customer needs across staffing and human capital services, acquisition support, administrative and management support, public diplomacy program support, and other professional services. Support development of credible staffing and teaming strategies, including identification of senior leaders and subject matter experts with experience serving R bureaus and offices. Assist the team in gathering market and cost intelligence, including realistic compensation and rate information for anticipated labor categories and any required cleared personnel. Identify and facilitate appropriate introductions with relevant stakeholders and other knowledgeable individuals throughout the capture and bid process. Identify critical intelligence gaps, test capture assumptions, and provide candid guidance on opportunity prioritization, competitive positioning, risks, and solution development. Participate in periodic strategy sessions and serve as a trusted advisor across multiple opportunities throughout the pre-solicitation, capture, and bid phases. Qualifications Minimum 10 years of experience supporting U.S. Government programs, with significant experience working with or supporting the U.S. Department of State. Recent, direct familiarity with the Office of the Under Secretary for Public Diplomacy and Public Affairs and its bureaus and offices, including executive-office, bureau, or program operations, is required. Deep understanding of how R bureaus and offices work together, manage resources, and define, procure, oversee, and evaluate professional services requirements is required. Experience with one or more relevant service areas, such as staffing and human capital, acquisition support, administrative and management support, or public diplomacy program support. Demonstrated ability to provide actionable client, incumbent, competitive, acquisition, staffing, and pricing intelligence while exercising appropriate discretion and judgment. Demonstrated experience navigating the federal procurement process and the dynamic government contracting environment. Demonstrated track record of engagement with senior government officials, executive-office or bureau leaders, program stakeholders, acquisition personnel, or contract leadership. Prior experience advising capture or proposal teams targeting Department of State public diplomacy or related professional services opportunities is strongly preferred. Discretion, professionalism, sound judgment, and a strong sense of integrity in facilitating client-facing interactions and handling sensitive business information. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a SLED Solutions Architect, you'll be a trusted technical advisor to State, Local, and Education customers in every state east of the Mississippi River: state agencies, counties, cities, special districts, community colleges, and public, private, and research universities. These organizations deliver services residents and students rely on every day, often with lean IT teams, aging systems, fixed fiscal-year budgets, and growing cybersecurity threats. You'll show them how GitLab's DevSecOps platform and AI capabilities, including the GitLab Duo Agent Platform, help them modernize legacy applications, protect sensitive resident and student data, meet state and sector compliance requirements, and do more with the staff they have. You'll own the technical evaluation and validation stages of the sales cycle, guide customers through proofs of concept and value, and translate platform capabilities into outcomes that agency leaders, CIOs, CISOs, and procurement officers can defend in a budget request or an RFP evaluation. You'll partner closely with SLED account executives, channel partners, and systems integrators, provide technical guidance from first conversation through successful deployment, and bring the voice of the SLED customer back into Product, Sales, and Marketing. Location and travel: The territory covers all states east of the Mississippi River. The candidate must reside in the Northeast part of the United States. This role requires up to 50% travel. What you'll do Engage SLED customers onsite and remotely, from state capitals to university campuses, with tailored demos, technical presentations, and hands-on workshops that tie GitLab to their mission. Partner with SLED account executives to shape account strategies that align with each customer's fiscal year budget cycle, legislative appropriations, IT modernization plans, and grant or federal pass through funding. Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, and provide technical responses for RFIs, RFPs, RFQs, and security questionnaires. Support purchases made through cooperative purchasing agreements and statewide contract vehicles by working with channel and reseller partners. Guide customers through state and sector security requirements, such as GovRAMP and NIST frameworks, and show how GitLab's built in security, auditability, and deployment options reduce compliance burden. Help agencies and institutions modernize legacy and mainframe applications, such as unemployment insurance, tax, DMV, benefits, and student information systems, using GitLab and AI-assisted development to lower risk and offset shrinking pools of legacy skilled staff. Advise customers on adopting AI responsibly, including the GitLab Duo Agent Platform, in line with state AI policies, governance boards, and data privacy requirements. Lead the creation of Customer Success Plans that capture technical success criteria and handoff details, ensuring a smooth path to deployment and adoption, often for IT teams with limited capacity. Work alongside Account Executives to build data driven business cases that quantify delivery bottlenecks, giving customers a defensible basis for budget requests and clear evidence of return on taxpayer investment. Build relationships with CIOs, CISOs, agency directors, enterprise architects, faculty, research computing leaders, and procurement officers so they become advocates for GitLab, including across agencies and campuses that share services. Collaborate with systems integrators and state IT shared-services organizations to scale GitLab adoption across multiple agencies, local governments, or campuses. Serve as the SLED customer advocate internally, channeling feedback on procurement, compliance, and deployment needs to Product, Sales, and Marketing. Stay current on GitLab and related technologies, and create reusable SLED demos, reference architectures, and assets for customers and partners. What you'll bring Background in technical pre-sales, consulting, or IT roles serving state agencies, local governments, or public, private, and research universities, where you guided customers through evaluations and solution design. Working knowledge of how SLED organizations buy technology: RFP and RFI cycles, cooperative purchasing agreements, statewide contracts, fiscal-year budgeting, and the role of resellers and systems integrators. Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation. Experience with cloud, hybrid, and self-managed deployments in regulated environments, including government cloud regions, and an understanding of data residency and sovereignty concerns. Familiarity with security and compliance frameworks common in SLED, such as GovRAMP and NIST SP 800-53. Ability to connect technical solutions to mission outcomes, such as resident service delivery, cyber resilience, cost avoidance, and workforce efficiency, and to advise senior stakeholders on tradeoffs and options. Strong communication and relationship-building skills, including presenting to both technical teams and non-technical leaders such as agency heads, procurement officers, and university administrators. Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources. Nice to have Prior experience working in or for state or local government IT, or a university IT or research computing organization. Experience with legacy or mainframe modernization programs. Familiarity with AI governance practices in the public sector, such as AI use-case inventories, acceptable-use policies, and risk assessments. About the team The SLED Solutions Architect role is part of GitLab's Public Sector Solutions Architect team, a group of trusted technical advisors who help government and education customers understand, evaluate, and adopt the GitLab DevSecOps platform. The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices. On the SLED team, you'll help customers solve challenges unique to state, local, and education organizations: protecting resident and student data, modernizing mission-critical legacy systems, buying through public procurement processes, and stretching limited IT staff and budgets. You'll also bring SLED customer insights back to GitLab to shape product direction. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA; San Jose, CA; Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker Forward Deployed Engineers (FDE) embed directly with our most strategic customers to solve important, complex technical problems and turn ambitious ideas into production outcomes. FDEs take on the most challenging technical challenges using existing Docker products and patterns when possible, and work across customer, Docker Product and Engineering teams to realize new approaches when required.   As a Docker FDE, you will work side-by-side with customer engineering teams to deeply understand their goals, problems, constraints, and technical landscape; identify the highest-leverage opportunities; and design, build, and ship solutions with them. You own the technical journey from discovery and architecture through prototyping, implementation and production rollout.   The solutions you build may use existing Docker products, extend Docker into new environments, integrate deeply with customer and third-party systems, or reveal capabilities that Docker should build next. You work closely with Docker Solutions Architects to evolve existing patterns, and Docker Product and Engineering to turn new learnings into reusable patterns and product capabilities.   RESPONSIBILITIES Build in Production with Customers - Embed with customer engineering teams to design, build, and ship solutions from first prototype through stable production rollout. Use existing Docker products and patterns when possible, invent, prototype and validate innovative solutions when necessary. - Deliver working technical artifacts to customers: custom MCP servers with tightly integrated Docker Sandbox environments for coding agents and containerized agents; Docker Compose definitions for multi-agent harnesses and model-backed applications; Hardened Image standardization and migration; New tools that unblock customer progress. - Integrate Docker's AI platform with the customer's existing stack, including identity providers (OIDC/SAML/SSO), secrets management, private and air-gapped registries, Kubernetes, CI/CD pipelines, and observability tooling. - Own technical delivery on your engagements: scope the work, sequence it, make trade-offs between speed and quality, remove blockers early, and contribute directly to code whenever progress depends on it. Make AI Adoption Safe and Governable - Translate customer security, compliance, and platform requirements into concrete plans and see those plans through from ideation to production. - Help customers define controls to enable them to adopt agentic AI to solve their unique business problems without compromising security, compliance, data sovereignty or end-user experience. - Establish quality and performance standards for customers and work closely with Docker Product and Engineering to quickly address issues that fall outside of established thresholds - Partner with customer security and platform teams to get agentic workloads through architecture review, threat modeling, and change control. Partner with Solutions Architecture and the Field - Work closely with Solutions Architects to enable off-the-self solutions when possible and provide technical experience and leadership when a bespoke solution is necessary. - Feed implementation learnings back into reference architectures, SOW templates, and success patterns so that FDE innovations become standard features and implementation patterns. - Support the field with technical depth during proofs of concept, escalations, and expansion conversations when a working build is the fastest path to a customer adoption. Close the Loop with Product and Engineering - As part of Docker Engineering FDEs work closely with Product and Engineering teams to fold FDE innovations, learnings, and design patterns into existing or new products and services. - Work with Customers, Product and Engineering to establish quality and performance thresholds, ensuring customer environments meet them consistently, and responding quickly and decisively when they don’t. - Be the voice of the customer. Deliver data-driven and actionable feedback to Product and Engineering: what works well; what does not; what customers are asking for; and what blocks their adoption and forward progress. FDE experience directly influences the roadmap. Shape the Practice - Define the FDE engagement model, delivery standards, and quality bar, and codify them so that engagements are consistent across customers, regions, and delivery partners. - Mentor and lead other Forward Deployed Engineers, and participate in hiring loops to grow the team. - Act as the senior technical escalation point on the hardest problems impacting your customers. Every incident is an opportunity to improve Docker products and services. - Maintain deep, current knowledge of the agentic AI stack: LLMs, APIs, MCP, coding agents, model and harness evaluation approaches, performance and quality thresholds, deployment patterns. - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.   QUALIFICATIONS Required - 10+ years of software engineering experience, including 4+ years in a customer-facing technical role such as Forward Deployed Engineer, Solutions Engineer, Professional Services Engineer, or Software Engineer with consulting or technical founder experience. - Technical leadership across multiple engagements, teams, or domains, with a proven ability to set delivery standards, define repeatable patterns, and influence product direction through field evidence. - Expert production coding skills in Go, Python, or TypeScript, with a track record of shipping and operating software that other people depend on and of leading technical design reviews. - Deep, hands-on Docker expertise: Dockerfiles and multi-stage builds, Docker Compose, image and registry operations, container networking and storage, and container security fundamentals. - Hands-on experience building with LLMs and agents in production, including tool use and function calling, the Model Context Protocol (MCP server and client implementation), prompt and context engineering, and evaluation of agent behavior. - Working knowledge of software supply chain security: SBOMs, image signing and attestation, vulnerability management, minimal and hardened base images, and secure CI/CD. - Experience integrating with enterprise systems: identity providers (Okta, Entra ID, LDAP/Active Directory), federated identity protocols (OIDC, SAML), secrets managers, Kubernetes, and at least one major cloud platform (AWS, Azure, GCP). - Ability to scope and deliver complex work in ambiguous, fast-moving customer environments, making sound trade-offs between scope, speed, and quality. - Excellent communication skills with engineers, security and platform teams, and executive stakeholders, with a low-ego, collaborative approach and the ability to lead through influence rather than authority. - Proven track record of technical mentorship and of raising the bar for the engineers around you. - High agency and comfort operating autonomously in distributed, remote-first teams. - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. - Travel to customer sites to build in person with customer teams, estimated at up to 50%. Bonus - Experience with Docker Hardened Images, Docker Scout, MCP Gateway, MCP Toolkit, Docker Sandboxes, or Docker Model Runner. - Experience deploying and operating coding agents (Claude Code, Codex, Gemini CLI, Cursor, or similar) in team or enterprise settings. - Experience with air-gapped, regulated, or compliance-driven environments in financial services, healthcare, government, or similar sectors. - Contributions to open source projects in the container, Kubernetes, or MCP ecosystems. - Prior experience founding or scaling a Forward Deployed Engineering or Professional Services practice. Docker considers visa sponsorship on a case-by-case basis based on business needs.   Compensation & Equity United States: $198K – $319K + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next New Business Account Executive 4 on our High Tech team! About the job This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the High Tech vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams. Responsibilities In this role, you’ll: Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value) Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions. Work with customers across assigned verticals (Financial Services)  to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases. Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business. Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution. Balance competing priorities and manage multiple projects and deals at the same time. Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans. Act as the voice of the customer to Twilio’s product and carrier relations teams. Demonstrate a strong understanding of the CPaaS industry - staying up to date on  key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization. Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. Stay current with industry changes and collaborate with your team and peers to learn and share best practices Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Possess a total of 8 years of tech sales experience, with a minimum of 6 years in a closing role Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading Experience outbound prospecting into new accounts and a strong “hunter” mentality for bringing in Mid-Market and Enterprise sized accounts Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships Analytical account development strategy based on using data to find opportunities and prove value Demonstrated track record of managing business forecasts and financial models Entrepreneurial mindset with appetite to define process and build programs Record of delivering market driven results, especially to scale and enterprise customers Excellent verbal and written communication skills (English) Bachelor’s Degree or equivalent years of experience Desired: Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms. Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. Software, SaaS, CPaas or PaaS selling experienc Location This role will be emote and located in the United States. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $110,160 - $137,700. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $116,280- $145,350. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $122,400 - $153,300. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until November 20th, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.   The difference you’ll make: You’ll sit in the Applied AI who are part of the wider AI Centre of Excellence reporting to the Lead Applied AI Engineer. You’ll work closely with our business verticals, engineering, security, vendors and business stakeholders to build, administer and improve the AI-enabled systems and SaaS platforms that support our customers and colleagues. Together, the Centre of Excellence teams builds and operates applied and agentic AI workflows, SaaS services, integrations and data pipelines to deliver the business objectives of the supported verticals. You’ll contribute to production services from day one, developing your skills while improving reliability, automation and operational outcomes. The team sits within Business IT & AI Operations, providing the technical expertise, governance and operational ownership that help loveholidays scale intelligent automation and well-run business systems safely and effectively.   Your day-to-day: - Administer and continuously improve a rangeSaaS platforms and AI-enabled services, including configuration, access, environments, integrations and lifecycle management. - Build and maintain applied and agentic AI workflows and automation pipelines that connect models, tools, business data, APIs and SaaS systems. - Use Google ADK or similar frameworks to build, test and iterate on tool-using agents and AI-powered automations. - Monitor service health, usage, cost and performance; lead testing, evaluation and incident triage to improve reliability and prevent recurring issues. - Partner with product, engineering, security, vendors and business teams to translate needs into effective platform configurations, integrations and automations. - Document configurations, dependencies and runbooks, applying secure change-management, governance and operational practices.   Your skillset: - SaaS Administration: Experience administering cloud-based business systems, including configuration, user access, environments, integrations, release management and vendor support. - Applied AI & Agentic Workflows: Experience building agentic workflows that combine models, tools and business data, including orchestration, retrieval-augmented generation and evaluation. Familiarity with Google ADK or similar frameworks is desirable. - API & Data Integration: Strong knowledge of REST APIs, webhooks and event-driven or scheduled pipelines for connecting SaaS platforms, AI services and backend systems. - Familiarity with cloud environments, preferably Google Cloud Platform, CI/CD, observability, incident management and secure operational practices.   The interview journey: - Intro with a member of the Talent Acquisition team - 30 mins - 1st stage video interview with Lead Applied AI Engineer - 1 hour - Applied AI and SaaS administration task - Final stage with Director of Applied AI and senior stakeholders - 1 hour   Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Cycle to work scheme, season ticket loan and eye care vouchers   Our commitment to inclusion: At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.

Location: San Jose, California or Remote Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: San Jose, CA Type: Full Time Internship The Role As a UI Motion Artist Intern, you’ll help bring our games and experiences to life through expressive, polished, and engaging UI motion. You’ll work across a variety of projects, each with its own unique visual style and audience. One day, you might be creating goofy, playful, and personality-driven UI animations for one of our games; the next, you could be designing clean, energetic, and polished motion for a fitness experience. From screen transitions and button interactions to UI animations and visual effects, you’ll learn how to adapt your motion design to support the tone, style, and goals of each project. With multiple projects across our team, you’ll have the opportunity to explore a wide range of UI motion styles, collaborate closely with artists and designers, and take your work from early ideas and prototypes through final implementation in Unity. This isn’t just portfolio work. Your work has the opportunity to ship in a real commercial product and be seen by over 500k+ users every day. What You'll Do Create UI motion, transitions, button interactions, and visual effects that make our games and experiences feel polished, responsive, and engaging. Work across a variety of projects and adapt your motion design to different visual styles—from goofy, playful, and personality-driven games to clean and polished fitness experiences . Turn static UI designs and game screens into dynamic, expressive experiences through thoughtful animation and VFX. Explore and prototype different motion concepts, timing, transitions, and visual treatments to find the right feel for each project. Collaborate closely with UI/UX designers, artists, and game designers to ensure motion supports both the visual direction and the player experience. Take UI motion from concept and prototyping through final implementation in Unity . Create and maintain reusable UI animation and VFX assets while following established art and production guidelines. Should Have Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university. Strong foundation in UI motion design and animation , with a good understanding of timing, pacing, easing, and visual feedback. Ability to bring static UI designs to life through engaging transitions, button interactions, motion, and VFX. Ability to adapt to different visual styles , from goofy and playful game experiences to clean and polished fitness interfaces. Familiarity with Unity and a basic understanding of implementing UI animation and VFX in a game engine. Comfortable exploring multiple ideas, prototyping quickly, receiving feedback, and iterating toward a polished result. Communicates well, is eager to learn, and takes ownership of assigned tasks and responsibilities. A portfolio or demo reel showcasing UI motion, animation, motion graphics, VFX, or other relevant interactive work . Passionate about playing, making, and learning about video games! :) Nice to Have Familiarity with creating and working with shaders and materials, particularly for real-time game UI and VFX. Proficiency with relevant 2D and motion design tools, particularly Adobe After Effects, Photoshop, and Illustrator. Experience using or designing for AR, VR, fitness, or other motion-based games and interactive experiences. We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: San Jose, California or Remote Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: San Jose, CA Type: Full Time Internship The Role As a 2D Character Artist Intern , you’ll help expand one of the most playful universe of Party Fowl and Copycat Deluxe , designing new characters that feel like they truly belong within the franchise. You’ll gain hands-on experience taking a character through the full art production pipeline from early concepts and design exploration all the way to polished final artwork. Along the way, you’ll learn how to work within an established art direction, follow our visual guidelines and production process, and create characters that feel cohesive with the existing Party Fowl universe while still bringing fresh ideas and personality to the world. We’re looking for an artist who loves making goofy lovely characters and can do more than create a great looking illustration. You should be able to design memorable characters, explore multiple ideas quickly, and carry a character from initial concept all the way through final game ready 2D art. This isn’t just portfolio work. Your art has the opportunity to ship in a real commercial product and be seen by over 500k+ users every day. What You'll Do Design and develop new characters that expand the established Party Fowl universe while staying true to its visual style and personality. Take character designs through the full art production pipeline, from early concept exploration and iteration to polished final artwork. Learn and follow our art direction, visual guidelines, feedback process, and production standards to create consistent, game ready assets. Work closely with the Art and Design teams, incorporating feedback and iterating on designs throughout the development process. Help evolve and expand the Party Fowl / Copy Cat Deluxe franchise, introducing fresh characters and ideas that feel naturally connected to its existing world. Should Have Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university. Strong foundation in stylized 2D cartoon character design, including shape language, posing, color, and composition, especially in stylized and playful character art. Strong sense of appeal, personality, and visual storytelling through character design. Proficiency with 2D art tools, particularly Adobe Illustrator and Adobe Photoshop. Communicates well, is eager to learn, and takes ownership of assigned tasks and responsibilities. Nice to Have Demonstrates the ability to create 2D props and environment assets, such as trees, buildings, and other in-game objects. Familiarity with the Unity engine and a basic understanding of its art production workflow. Interest in family play, party games, or creative physical gaming experiences Enjoys playing and making video games! :) We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: San Francisco HQ Workplace: Hybrid At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE We are looking for an Executive Business Partner to support our CEO, VP of Finance, and VP of People. You’ll be a force multiplier across the executive team: managing complex calendars, driving critical follow-through, and, above all, representing these leaders’ voices in writing and in person with precision and polish. Because you’ll routinely draft, edit, and speak on behalf of executives across the company, this role calls for a very high bar for written and verbal communication: clear, correct, well-organized, and appropriately toned for the audience, every time. This role is a great fit for someone who embodies Render’s Operating Principles https://render.com/careers, particularly Own impact and outcomes (you anticipate needs before being asked), Raise the quality bar (you take real pride in the quality of every email, deck, and invite that carries a leader’s name), Reason clearly; execute quickly (you triage and act fast, even with incomplete information), and Build together (you build trust quickly with a wide range of stakeholders across the company). WHAT YOU’LL DO - Own and proactively manage complex, fast-changing calendars across three executives, resolving conflicts and prioritizing time against what matters most - Approach AI as a core productivity partner and proactively use AI to automate scheduling and streamline communications, research, and other daily workflows rather than defaulting to manual processes out of habit or hesitation - Draft, edit, and proofread executive communications including calendar invites, Slack messages, memos, and decks to a consistently high bar for clarity, correctness, and tone, since these often represent the leader’s voice directly - Prepare polished briefing materials ahead of meetings, including attendee bios, context, and clear agendas - Take notes in meetings and offsites; synthesize discussions into clear, well-organized action items and drive follow-through to completion - Coordinate domestic and international travel logistics end-to-end - Plan and help run internal events, staff meetings, and offsites, from logistics through agenda-setting - Track deadlines and deliverables across email, Slack, and other tools; proactively flag when priorities are slipping - Handle sensitive financial and people-related information with a high degree of discretion and judgment - Manage ad hoc research, vendor coordination, expenses, and other operational needs across the three executives - Serve as a trusted, high-context communication conduit between the executives and the rest of the company WHAT WE’RE LOOKING FOR - AI-forward mindset: excited by AI tools, and consistently looking for ways to use them to increase velocity, output, and strategic value. - Exceptional written and verbal communication skills: you write clearly and correctly under time pressure, and can adapt tone and formality for different audiences (this is a hard requirement) - Proven experience as an Executive Business Partner supporting senior leaders, ideally supporting multiple executives simultaneously at a fast-growing company - Demonstrated discretion and sound judgment handling confidential financial and people-related information - Strong organizational skills and the ability to prioritize competing, high-stakes demands without dropping details - Comfort operating with ambiguity and moving quickly; you reason clearly about what matters most and execute without waiting for perfect information - A strong ownership mindset: you anticipate needs, follow through without reminders, and hold yourself accountable for outcomes, not just tasks completed - Ability to build trust and rapport quickly across a wide range of personalities and seniority levels NICE-TO-HAVES - Direct experience supporting a CEO, CFO/Head of Finance, or Head of People - Experience planning company offsites or events at scale - Familiarity with standard EA tooling (Google Workspace, Slack, expense platforms, travel booking tools) - Prior experience operating in both early-stage and more scaled organizations If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

As a Senior Software Engineer, you'll be a key technical leader, driving the design, development, and maintenance of our core backend services. ● Lead System Architecture: Spearhead the architectural design of backend systems, ensuring they are secure, reliable, high-performance, and align with our long-term technical vision.

Location: San Francisco; New York; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE AI is being built by many companies at once. Model labs train more capable models, hyperscalers provide infrastructure and distribution, developers build new AI products, and a growing set of tools gives agents more to work with. Baseten sits at the center of all of it, as the inference platform that developers and large companies use to run AI in production. We’re hiring a backend/distributed systems engineer to join our Product Platform in following areas: - Commercialization, billing, and partnerships - Developer productivity and agentic development - Observability platform Please come join our growing team to work on exciting problems. A few sample projects and responsibilities will include - Design and build scalable telemetry ingest and storage pipelines for metrics, logs, and traces across Baseten’s multi-cloud infrastructure - Own and evolve core observability platforms, driving migrations and architectural improvements that improve reliability, reduce cost, and scale with organizational growth - Build world class commercialization and billing systems - Work on some of the most strategic and exciting partnership integrations - Develop internal infrastructure and tooling that improves developer velocity, CI/CD, and deployment safety. - Own the internal AI agent platform end to end — architecture, build, rollout, operation, measurement. - Own Baseten's testing strategy end to end — define the standards, the tiers, and the tooling that engineering teams build against. - Drive adoption through developer experience — good defaults, clear docs, low friction — not mandate. - Improve platform reliability through better alerting, incident tooling, and production debugging workflows. - Lead technical design for cross-team projects and make sound tradeoffs between speed, quality, and long-term maintainability. - Partner with infrastructure, model performance, and product teams to understand what they need to see and ship faster. - Raise the engineering bar through code review, mentorship, and clear technical writing. REQUIREMENTS - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience. - 5+ years of relevant industry experience, with a focus on building scalable backend systems and platforms. - Experience building or operating observability systems (logging, metrics, tracing) or internal infrastructure at scale. - Proficiency in Python, Go, Rust, or a similar backend language. - A firm grasp of quality and engineering principles: you understand both the what and the why. - Strong systems-level thinking: you understand how the components of a distributed system interact and how data flows through each part. - Platform mindset: you build for adoption and self-service, treat internal engineers as customers, and would rather ship a good default than write a style guide. - Excellent written and verbal communication skills. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Colorado Springs, Colorado, United States About the Role iCapital is seeking an Application Architect to lead the architecture, design, and modernization of the illustration related applications. This role serves as a key member of the Core Architecture Team, partnering closely with Product, Engineering, and Implementation teams across the United States and Jaipur to drive cloud modernization, support client delivery, establish architectural standards, and provide technical leadership across strategic platform initiatives. The architect will play a critical role in advancing the transition of legacy systems to scalable Azure-based microservices while ensuring the reliability, performance, and long-term supportability of the various applications ecosystems. Responsibilities Lead architecture strategy, design reviews, and implementation guidance for several applications in the illustration area of the company. Define and govern solution architecture standards, technical roadmaps, and engineering best practices across the Illustration platform. Partner with product management, engineering leadership, and implementation teams to translate business objectives into scalable technical solutions. Drive modernization initiatives focused on Azure cloud adoption, microservices architecture, API design, and platform scalability. Lead migration planning and technical design for customers transitioning from legacy and on-premises deployments to our latest version of our application and cloud architecture. Provide architectural leadership and technical oversight to multiple scrum teams, including design reviews, story refinement, and code quality guidance. Establish and maintain integration architecture between illustration applications and other applications to improve maintainability, reliability, and operational efficiency. Participate in production support rotations and provide timely resolution of production issues impacting customers. Create architecture artifacts, technical standards, reference implementations, and proof-of-concept solutions to support strategic initiatives. Collaborate with distributed engineering teams across North America and India to ensure architectural consistency and delivery alignment. Mentor engineers in .NET, Azure, DevOps, cloud-native design patterns, and software architecture principles. Identify opportunities to improve platform observability, performance, security, reliability, and development efficiency. Qualifications 7+ years of experience in software engineering, application architecture, or solution architecture roles Bachelor's degree in computer science, software engineering, or a related technical discipline Deep expertise in designing and delivering enterprise-scale applications using Microsoft.NET technologies Strong experience architecting cloud-native solutions within Microsoft Azure environments Demonstrated experience building and modernizing distributed systems using microservices, APIs, and event-driven architectures Strong understanding of software design patterns, architecture frameworks, and engineering best practices Experience guiding multiple engineering teams through complex technical initiatives and architectural decisions Proven ability to develop technical roadmaps and lead large-scale modernization efforts Experience participating in production support and incident management processes Expertise in DevOps, CI/CD pipelines, automated testing, and cloud delivery practices Strong communication and stakeholder management skills with the ability to influence technical and business leaders Experience working in Agile software development environments and supporting Scrum teams Previous experience with illustration, annuity, wealth management, insurance, or financial services platforms Experience supporting customer-facing enterprise SaaS products Azure certifications or demonstrated expertise in Azure architecture and cloud engineering Experience leading geographically distributed engineering organizations Benefits The base salary range for this role is $ to $.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking a .NET Application/Solutions Architect to lead the architecture, design, and modernization of the illustration related applications. This role serves as a key member of the Core Architecture Team, partnering closely with Product, Engineering, and Implementation teams across the United States and Jaipur to drive cloud modernization, support client delivery, establish architectural standards, and provide technical leadership across strategic platform initiatives. The architect will play a critical role in advancing the transition of legacy systems to scalable Azure-based microservices while ensuring the reliability, performance, and long-term supportability of the various applications ecosystems. Responsibilities Lead architecture strategy, design reviews, and implementation guidance for several applications in the illustration area of the company. Define and govern solution architecture standards, technical roadmaps, and engineering best practices across the Illustration platform. Partner with product management, engineering leadership, and implementation teams to translate business objectives into scalable technical solutions. Champion AI-first development across the engineering org using Copilot, Claude, Cursor and other tools Drive and build agentic customer facing applications providing real-time recommendations, decision support, and interactive help, using Azure Foundry, Open AI and other agentic development platforms.  You are familiar with orchestration, RAG, retrieval grounding, MCP server design, etc. Drive modernization initiatives focused on Azure cloud adoption, microservices architecture, API design, and platform scalability. Lead migration planning and technical design for customers transitioning from legacy and on-premises deployments to our latest version of our application and cloud architecture. Provide architectural leadership and technical oversight to multiple scrum teams, including design reviews, story refinement, and code quality guidance. Establish and maintain integration architecture between illustration applications and other applications to improve maintainability, reliability, and operational efficiency. Participate in production support rotations and provide timely resolution of production issues impacting customers. Create architecture artifacts, technical standards, reference implementations, and proof-of-concept solutions to support strategic initiatives. Qualifications 7+ years of experience in software engineering, application architecture, or solution architecture roles Bachelor's degree in computer science, software engineering, or a related technical discipline Deep expertise in designing and delivering enterprise-scale applications using Microsoft.NET technologies Strong experience architecting cloud-native solutions within Microsoft Azure environments Demonstrated experience building and modernizing distributed systems using microservices, APIs, and event-driven architectures Strong understanding of software design patterns, architecture frameworks, and engineering best practices Experience guiding multiple engineering teams through complex technical initiatives and architectural decisions Proven ability to develop technical roadmaps and lead large-scale modernization efforts Experience participating in production support and incident management processes Expertise in DevOps, CI/CD pipelines, automated testing, and cloud delivery practices Strong communication and stakeholder management skills with the ability to influence technical and business leaders Experience working in Agile software development environments and supporting Scrum teams Previous experience with illustration, annuity, wealth management, insurance, or financial services platforms Experience supporting customer-facing enterprise SaaS products Azure certifications or demonstrated expertise in Azure architecture and cloud engineering Experience leading geographically distributed engineering organizations Benefits The base salary range for this role is $110,000 to $130,000 USD, or $100,000 to $120,000 CAD.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE The AI ecosystem is being built by many companies at once: model labs creating increasingly capable models, hyperscalers providing infrastructure and distribution, developers building new AI products, and a growing ecosystem of tools that agents can use. Baseten sits at the center of that ecosystem as the inference platform developers use to run AI in production. Partner Engineering is how we connect those worlds. As one of the first engineers focused on Partner Engineering at Baseten, you'll build the technical foundation behind some of our most strategic relationships. You'll work directly with engineers at leading model labs, hyperscalers, developer platforms, and AI infrastructure companies to turn partnerships into products developers can actually use. You don't need a previous partner engineering title. We want an engineer who enjoys working directly with another company's technical team and carrying the resulting product decisions into production at Baseten. WHAT YOU'LL BUILD - Bring new capabilities into Baseten. Integrate a search or developer-tools provider into Baseten so an agent can call the service during inference, with consistent authentication, execution, failure handling, observability, and usage reporting. - Take Baseten into new distribution channels. Integrate Baseten with a hyperscaler, cloud marketplace, or developer platform so customers can discover models, provision access, and run inference through a partner's product while Baseten handles the underlying serving infrastructure. - Launch models with leading model labs. Build the infrastructure that lets developers discover and run a model lab's newest models on Baseten, including access controls, usage attribution, metering, and the systems required to support commercial agreements such as revenue sharing. - Create the partner platform itself. Identify the primitives common across these integrations and turn them into reusable platform capabilities so we can launch increasingly sophisticated partnerships without reinventing the stack every time. WHAT YOU'LL OWN - Lead strategic partner integrations from technical discovery and architecture through implementation, launch, and production operation. - Work directly with partner engineering teams to design APIs, define system boundaries, resolve cross-company dependencies, and make architectural decisions. - Write substantial production code and own the systems you build. - Build reusable partner-platform primitives across identity, provisioning, inference, model serving, metering, billing, and other Baseten platform capabilities. - Own technical delivery across Baseten and partner teams, including milestones, dependencies, risks, and architectural tradeoffs. - Work closely with Partnerships and Product to understand where the ecosystem is going and translate emerging opportunities into platform investments. - Raise the bar for integration reliability through strong API contracts, testing, observability, safe rollouts, and thoughtful failure handling. - Help define what Partner Engineering becomes at Baseten as both the team and our ecosystem grow. REQUIREMENTS - Experience designing, shipping, and operating large-scale distributed systems in production. You can explain the architectural choices you made and how they meet customers' needs at scale. - A record of leading ambiguous engineering projects across teams while contributing substantial production code yourself. - Sound judgment about API design, service boundaries, and failure handling. You've built systems that uphold API contracts and meet measurable service-level objectives that customers and partners depend on. - Experience turning requests from customers, partners, or other engineering teams into a defined technical scope. You can explain a constraint, propose an alternative, and document the decision. - Comfort working across application code and cloud infrastructure, including debugging behavior that crosses service boundaries. NICE TO HAVE - Product integrations with cloud providers, developer platforms, or other infrastructure companies. - Usage metering, marketplace infrastructure, or commerce systems that support relationships among multiple parties. - Model serving or other artificial intelligence (AI) infrastructure used in production. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: New York, New York, United States About the Role iCapital is looking to hire a Vice President of Regulatory Reporting to join the Regulatory and Compliance team.  This position will work closely with the Senior Vice Presidents and Co-Chief Compliance Officers of the Registered Investment Advisers (RIAs) on a variety of compliance matters, most specifically those pertaining to regulatory reporting. Responsibilities Oversee the preparation of regulatory filings including, but not limited to, Form D, blue-sky notices, Form ADV, Form PF, certain 34 Act filings, BE-185, and international filings similar to blue-sky. Advise on regulatory developments affecting regulatory filings of RIAs. Provide compliance leadership and own the end-to-end process of regulatory reporting. Assist with other compliance-related matters as needed. Develop and implement various compliance functions and tests. Leverage firm technology to assist in both internal and external reporting. Develop new procedures and amend existing ones as needed. Monitor industry-wide compliance initiatives as well as important federal, state, and non-U.S. regulatory developments and conduct analyses on how such developments impact our activities. Recommend solutions to resolve regulatory challenges. Liaise with other internal and external stakeholders. Qualifications Bachelor's degree in a related field 8+ years of experience, primarily focused on private funds and registered investment advisers Strong knowledge of various reporting obligations of registered investment advisers (Form ADV; Form PF), private funds (Form D; blue-sky) and reports required under the 1934 Act Excellent written and verbal communication skills Able to thrive in a fast-paced environment with a continuous learning mindset Self-motivated with robust project management and process development skills Experience with regulatory examinations, investigations or other interactions specifically with the SEC, FINRA and NFA Experience evaluating risk and mapping risk and controls across firm practices Skilled at developing other team members through mentoring or helping upskill Detail oriented with and able to assess and prioritize projects Benefits The base salary range for this role is $150,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Greenwich, Connecticut, United States About the Role iCapital is looking to hire a Vice President of Regulatory Reporting to join the Regulatory and Compliance team.  This position will work closely with the Senior Vice Presidents and Co-Chief Compliance Officers of the Registered Investment Advisers (RIAs) on a variety of compliance matters, most specifically those pertaining to regulatory reporting. Responsibilities Oversee the preparation of regulatory filings including, but not limited to, Form D, blue-sky notices, Form ADV, Form PF, certain 34 Act filings, BE-185, and international filings similar to blue-sky. Advise on regulatory developments affecting regulatory filings of RIAs. Provide compliance leadership and own the end-to-end process of regulatory reporting. Assist with other compliance-related matters as needed. Develop and implement various compliance functions and tests. Leverage firm technology to assist in both internal and external reporting. Develop new procedures and amend existing ones as needed. Monitor industry-wide compliance initiatives as well as important federal, state, and non-U.S. regulatory developments and conduct analyses on how such developments impact our activities. Recommend solutions to resolve regulatory challenges. Liaise with other internal and external stakeholders. Qualifications Bachelor's degree in a related field 8+ years of experience, primarily focused on private funds and registered investment advisers Strong knowledge of various reporting obligations of registered investment advisers (Form ADV; Form PF), private funds (Form D; blue-sky) and reports required under the 1934 Act Excellent written and verbal communication skills Able to thrive in a fast-paced environment with a continuous learning mindset Self-motivated with robust project management and process development skills Experience with regulatory examinations, investigations or other interactions specifically with the SEC, FINRA and NFA Experience evaluating risk and mapping risk and controls across firm practices Skilled at developing other team members through mentoring or helping upskill Detail oriented with and able to assess and prioritize projects Benefits The base salary range for this role is $150,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a Software Engineer at Baseten, you will own one of the most critical surfaces of our business: pricing, billing, and revenue infrastructure. As we launch more and more products— billing is no longer just operational plumbing. It is a strategic lever for growth. This role will establish clear ownership of billing as a function and create leverage for Finance, Sales, and GTM teams while maintaining a seamless customer experience. RESPONSIBILITIES - Own Baseten’s end-to-end billing and revenue infrastructure, including pricing, invoicing, metering, and reporting foundations. - Build and evolve our billing platform and integrations (including Orb), ensuring correctness, auditability, and a high-trust experience for customers and internal teams. - Partner closely with Finance, Sales, GTM, and Forward Deployed Engineering to turn real-world workflows into reliable internal tooling and automation (quoting, approvals, renewals, usage reconciliation, revenue reporting). - Design systems that scale with new products, packaging, and go-to-market motions, making billing a strategic lever for growth. - Drive reliability and operational excellence for revenue-critical workflows: monitoring, alerting, incident response, backfills, and clear runbooks. - Lead from the front on high-impact projects: clarify requirements, propose crisp technical approaches, ship iteratively, and raise the bar on quality and velocity. - Debug and resolve production issues with urgency, communicating clearly with stakeholders and closing the loop with durable fixes. REQUIREMENTS - Bachelor's degree or higher in Computer Science or related field - Experience with billing systems or building internal tools - Deep knowledge of the web stack & databases - Strong collaboration and communication skills BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE The largest, most demanding enterprises run on Baseten, and they bring exacting requirements for how people, services, and agents access the platform. This is the founding role for our identity and authorization team within enterprise engineering. You'll own the identity and access layer of the Baseten platform: the authorization model, credential systems, and admin experiences that enterprise IT teams use to govern access for organizations like Harvey, HubSpot, and Notion. You'll design and build Baseten's fine-grained authorization system from the ground up to support the workflows customers depend on today while giving them cleaner, more precise ways to manage access as the platform grows. Authorization at Baseten requires low-latency permission checks at high request volume, consistent contracts and behaviors across the product suite, and strong security guarantees for mission-critical, highly regulated workloads.   EXAMPLE INITIATIVES Recent and upcoming work in this area: - Fine-grained authorization for users, service accounts, and agentic workloads: per-resource permissions at the organization, team, and workload scope to support both common workflows and complex enterprise access policies - Programmatic authentication allowing high-compliance customers to connect service principles securely via short-lived, workload-based credentials - Agent credentials that grant an agent exactly the access it needs for the given task and nothing more - Enterprise identity lifecycle including single sign-on, SCIM provisioning, and per-organization session expiry policies - Admin controls for centralized visibility, auditability, and governance over credentials, roles, and access   RESPONSIBILITIES - Lead identity and authorization projects from problem definition and technical design through implementation, launch, and iteration. - Design authorization and credential models that support critical user workflows today and can be safely extended as the platform evolves. - Partner with product, design, and customer-facing teams to turn enterprise security requirements into durable technical solutions. - Establish engineering practices for quality, security, observability, and operational ownership. - Provide technical leadership and mentorship as the team grows.   REQUIREMENTS - 4-5+ years of experience building production backend systems, including hands-on design and implementation of a product authorization system: per-resource or per-object permissions, relationship-based access control, a policy engine, or a fine-grained authorization system in the style of Zanzibar, OpenFGA, SpiceDB, or Cedar. - Demonstrated end-to-end ownership: you've taken a system from first design through implementation, production rollout, and iteration with users. - Experience developing and operating multi-tenant systems at scale, where authorization checks sit in the request path and latency and consistency matter. - Comfort working across the full stack, from product and application code to cloud and Kubernetes infrastructure.   NICE TO HAVE - Experience with Python and Go. - Experience running an OpenFGA, SpiceDB, or similar deployment in production, beyond a proof of concept. - Working knowledge of OAuth, OIDC, and SCIM at the protocol level. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re building Intercom’s Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Intercom’s suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably. If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role. What will I be doing? Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support. Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints. Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed. Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion. Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training. Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like. What skills do I need? 2–4+ years in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement. Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them. Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources. Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders). Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results. Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them. Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders. Bonus skills & attributes Interest in consumption or usage-based SaaS models. Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools. Experience in operations, scaling CS / onboarding / customer education / digital engagement programs. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.