Location: Remote; London; San Francisco; New York; Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Customer Experience team provides 24/7 support across AMER, EMEA, and APAC. As Harvey expands across customer segments and regions, the volume, location, and nature of that work will continue to change. At the same time, we are reshaping how much capacity we need and where we need it at rapid speed.
The Global CX Workforce Manager will build and own the workforce-planning function for our global support organization. You will translate customer growth and operational changes into clear forecasts, staffing plans, schedules, and investment recommendations, protecting our service-quality bar while ensuring we deploy capacity responsibly.
This is a hands-on builder role. You will establish the models, metrics, tools, and operating cadence yourself, then evolve them as the organization scales. Regional managers will continue to own their people, quality, and day-to-day execution; you will provide the global planning framework that allows those teams to operate as one connected organization.
WHAT YOU’LL DO
- Own demand and capacity forecasts across regions, shifts, customer segments, issue types, and support channels. Translate ticket volume, active handle time, service-level targets, occupancy, shrinkage, schedule adherence, time off, and new-hire ramp into clear staffing requirements.
- Build and own the model that turns company trajectory into a defensible view of CX capacity, drawing on revenue and customer projections, product launches, regional expansion, and seasonality. Make that model an input to company planning rather than a downstream consumer of it.
- Lead weekly, monthly, and quarterly capacity reviews, clearly explaining forecast changes, coverage gaps, assumptions, and recommended actions.
- Establish global scheduling standards covering shift allocation, PTO, holidays, weekends, on-call coverage, and business continuity in partnership with regional managers.
- Create scenario plans that show when, where, and at what level Harvey should hire, cross-train, change schedules, or redeploy existing capacity. Recommend the option that best balances customer impact, employee sustainability, speed, and cost.
- Measure the capacity impact of AI and operational investments, including chatbot, routing improvements, provisioning automation, and evolving team responsibilities. Identify the operational changes that increase throughput or flexibility without lowering the bar for accuracy, professionalism, QA, or customer satisfaction.
- Support the launch and ramp of new locations and staffing models through cohort planning, readiness criteria, and post-launch performance reviews.
- Define consistent workforce metrics and partner with Data, Finance, People, Enablement, and GTM Operations to establish reliable reporting and dashboards.
- Evaluate and implement workforce-management tooling as the organization’s complexity grows.
WHAT YOU HAVE
- 7+ years of experience in workforce management, capacity planning, support operations, or a related discipline.
- Experience building or materially redesigning a workforce-planning function, not only operating within an established system.
- Experience supporting a 24/7, multi-region operation with asynchronous ticket-based work; experience beyond traditional voice contact-center planning is important.
- A track record of building useful models from incomplete or rapidly changing data and improving their accuracy over time.
- Strong analytical skills and hands-on fluency with spreadsheets, reporting tools, and workforce data. Experience with SQL, BI tools, Zendesk, or workforce-management platforms is strongly preferred.
- The judgment to distinguish a temporary coverage problem from a structural headcount need, and to recommend action before service quality deteriorates.
- Experience measuring how automation, AI, self-service, and workflow changes affect staffing demand and productivity.
- Strong cross-functional leadership skills and the ability to drive consistent global operating practices through regional leaders without owning their teams directly.
- Excellent written and verbal communication, with the ability to turn complex assumptions and tradeoffs into concise recommendations for executives.
NICE TO HAVE
- Experience planning workforce capacity across enterprise, mid-market, and SMB customer segments.
- Experience supporting a rapidly growing SaaS or AI company where historical demand is not yet predictable.
- Familiarity with support quality, enablement, routing, and escalation programs in addition to core workforce management.
"This role is open to remote candidates located in: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, Oregon, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin”
COMPENSATION
$120,900 - $181,300 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
ГибридRemote; London; San Francisco; New York; Dublin
Location: Opatovice nad Labem; Jobs.cz
Workplace: OnSite
Rohlik otevírá nové distribuční centrum v Opatovicích nad Labem. To vytváří jedinečnou příležitost být u všeho hned od začátku, vdechnout novému skladu život a postavit fungující tým na směně.
Nehledáme člověka do kanceláře, ale lídra přímo do provozu. V téhle roli budeš mít přímý vliv na to, jak se nový sklad rozjede, jaká v něm bude kultura a jak hladce bude každý den fungovat logistika pro tisíce zákazníků.
PROČ JE TAHLE ROLE ZAJÍMAVÁ
- Od nuly: Dostaneš šanci rozjíždět nový projekt a zanechat na fungování nového distribučního centra svůj přímý otisk.
- Reálný dopad: Budeš mít přímý vliv na výkon směny, efektivitu provozu i spokojenost svého týmu.
- Akční prostředí: Nečeká tě stereotypní kancelářská práce – budeš přímo v centru dění moderní e-commerce logistiky.
- Datově řízený provoz: Provoz řídíme na základě dat v reálném čase, takže budeš pracovat s moderními systémy a chytrými nástroji.
- Prostor věci měnit: Dostaneš samostatnost aktivně upravovat a zefektivňovat procesy tam, kde uvidíš příležitost ke zlepšení.
CO TĚ U NÁS ČEKÁ
- Vedení týmu: Budeš vést, motivovat a rozvíjet tým na směně, plánovat kapacity, rozdělovat práci a budovat týmovou spolupráci.
- Odpovědnost za výkon: Budeš řídit směnu podle klíčových ukazatelů (KPI) a zodpovídat za plnění plánovaných cílů.
- Práce s daty: Budeš sledovat provozní čísla v reálném čase, vyhodnocovat výkon a včas reagovat na odchylky.
- Optimalizace procesů: Budeš hledat úzká místa v provozu a aktivně navrhovat i zavádět zlepšení.
- Spolupráce napříč skladem: Budeš úzce spolupracovat s ostatními vedoucími, aby celý tok zboží fungoval plynule.
- Směnný provoz: Pracovat budeš v režimu krátký/dlouhý týden na 12hodinových ranních a odpoledních směnách.
CO OD TEBE OČEKÁVÁME
- Zkušenost s vedením lidí: Máš prokazatelnou praxi s vedením, řízením a motivací týmu v dynamickém prostředí.
- Angličtinu pro běžnou pracovní komunikaci a řešení každodenních operativních situací.
- Analytické základy: Umíš pracovat s daty, běžně používáš PC a rychle se zorientuješ v interních logistických systémech.
- Samostatnost a odpovědnost: Umíš se rozhodnout, převzít odpovědnost a dotahovat věci do konce.
- Chuť rozvíjet sebe i svůj tým a fungovat v prostředí, kde se věci rychle mění.
- Zkušenost ze skladu, logistiky nebo výroby je výhodou, ne však absolutní podmínkou – klíčový je pro nás tvůj lídrovský přístup.
CO TI ZA TVOU SKVĚLOU PRÁCI NABÍDNEME?
- Rohlík Xtra účet zdarma – nakupuj s 10% cashbackem v podobě kreditů na další nákupy.
- Možnost extra placeného volna – když si potřebuješ pořádně odpočnout.
- Obědy & občerstvení zdarma – přímo na pracovišti tě čeká dobré jídlo, skvělé kafe a čerstvé ovoce/zelenina každý den.
- Sbírej hvězdičky a ulov si odměnu – máme super systém vnitrofiremních pochval. S kolegy si navzájem posíláte hvězdičky, které pak snadno proměníš za vouchery do Alzy, Notina a dalších e-shopů.
- Příspěvek na ošatné – ke každé směně ti přihodíme 86 Kč navíc na oblečení.
- Multisport karta – pro tvůj sport i zasloužený relax po práci.
- Fajn firemní akce – umíme vzít za práci, ale i společně oslavit úspěchy na skvělých večírcích.
Location: Opatovice nad Labem; Jobs.cz
Workplace: OnSite
Rohlik otevírá nové distribuční centrum v Opatovicích nad Labem. To vytváří jedinečnou příležitost být u všeho hned od začátku, vdechnout novému skladu život a postavit fungující tým na směně.
Nehledáme člověka do kanceláře, ale lídra přímo do provozu. V téhle roli budeš mít přímý vliv na to, jak se nový sklad rozjede, jaká v něm bude kultura a jak hladce bude každý den fungovat logistika pro tisíce zákazníků.
PROČ JE TAHLE ROLE ZAJÍMAVÁ
- Od nuly: Dostaneš šanci rozjíždět nový projekt a zanechat na fungování nového distribučního centra svůj přímý otisk.
- Reálný dopad: Budeš mít přímý vliv na výkon směny, efektivitu provozu i spokojenost svého týmu.
- Akční prostředí: Nečeká tě stereotypní kancelářská práce – budeš přímo v centru dění moderní e-commerce logistiky.
- Datově řízený provoz: Provoz řídíme na základě dat v reálném čase, takže budeš pracovat s moderními systémy a chytrými nástroji.
- Prostor věci měnit: Dostaneš samostatnost aktivně upravovat a zefektivňovat procesy tam, kde uvidíš příležitost ke zlepšení.
CO TĚ U NÁS ČEKÁ
- Vedení týmu: Budeš vést, motivovat a rozvíjet tým na směně, plánovat kapacity, rozdělovat práci a budovat týmovou spolupráci.
- Odpovědnost za výkon: Budeš řídit směnu podle klíčových ukazatelů (KPI) a zodpovídat za plnění plánovaných cílů.
- Práce s daty: Budeš sledovat provozní čísla v reálném čase, vyhodnocovat výkon a včas reagovat na odchylky.
- Optimalizace procesů: Budeš hledat úzká místa v provozu a aktivně navrhovat i zavádět zlepšení.
- Spolupráce napříč skladem: Budeš úzce spolupracovat s ostatními vedoucími, aby celý tok zboží fungoval plynule.
- Směnný provoz: Pracovat budeš v režimu krátký/dlouhý týden na 12hodinových ranních a odpoledních směnách.
CO OD TEBE OČEKÁVÁME
- Zkušenost s vedením lidí: Máš prokazatelnou praxi s vedením, řízením a motivací týmu v dynamickém prostředí.
- Angličtinu pro běžnou pracovní komunikaci a řešení každodenních operativních situací.
- Analytické základy: Umíš pracovat s daty, běžně používáš PC a rychle se zorientuješ v interních logistických systémech.
- Samostatnost a odpovědnost: Umíš se rozhodnout, převzít odpovědnost a dotahovat věci do konce.
- Chuť rozvíjet sebe i svůj tým a fungovat v prostředí, kde se věci rychle mění.
- Zkušenost ze skladu, logistiky nebo výroby je výhodou, ne však absolutní podmínkou – klíčový je pro nás tvůj lídrovský přístup.
CO TI ZA TVOU SKVĚLOU PRÁCI NABÍDNEME?
- Rohlík Xtra účet zdarma – nakupuj s 10% cashbackem v podobě kreditů na další nákupy.
- Možnost extra placeného volna – když si potřebuješ pořádně odpočnout.
- Obědy & občerstvení zdarma – přímo na pracovišti tě čeká dobré jídlo, skvělé kafe a čerstvé ovoce/zelenina každý den.
- Sbírej hvězdičky a ulov si odměnu – máme super systém vnitrofiremních pochval. S kolegy si navzájem posíláte hvězdičky, které pak snadno proměníš za vouchery do Alzy, Notina a dalších e-shopů.
- Příspěvek na ošatné – ke každé směně ti přihodíme 86 Kč navíc na oblečení.
- Multisport karta – pro tvůj sport i zasloužený relax po práci.
- Fajn firemní akce – umíme vzít za práci, ale i společně oslavit úspěchy na skvělých večírcích.
Location: Opatovice nad Labem; Jobs.cz
Workplace: OnSite
Rohlik otevírá nové distribuční centrum v Opatovicích nad Labem. To vytváří jedinečnou příležitost být u všeho hned od začátku, vdechnout novému skladu život a postavit fungující tým na směně.
Nehledáme člověka do kanceláře, ale lídra přímo do provozu. V téhle roli budeš mít přímý vliv na to, jak se nový sklad rozjede, jaká v něm bude kultura a jak hladce bude každý den fungovat logistika pro tisíce zákazníků.
PROČ JE TAHLE ROLE ZAJÍMAVÁ
- Od nuly: Dostaneš šanci rozjíždět nový projekt a zanechat na fungování nového distribučního centra svůj přímý otisk.
- Reálný dopad: Budeš mít přímý vliv na výkon směny, efektivitu provozu i spokojenost svého týmu.
- Akční prostředí: Nečeká tě stereotypní kancelářská práce – budeš přímo v centru dění moderní e-commerce logistiky.
- Datově řízený provoz: Provoz řídíme na základě dat v reálném čase, takže budeš pracovat s moderními systémy a chytrými nástroji.
- Prostor věci měnit: Dostaneš samostatnost aktivně upravovat a zefektivňovat procesy tam, kde uvidíš příležitost ke zlepšení.
CO TĚ U NÁS ČEKÁ
- Vedení týmu: Budeš vést, motivovat a rozvíjet tým na směně, plánovat kapacity, rozdělovat práci a budovat týmovou spolupráci.
- Odpovědnost za výkon: Budeš řídit směnu podle klíčových ukazatelů (KPI) a zodpovídat za plnění plánovaných cílů.
- Práce s daty: Budeš sledovat provozní čísla v reálném čase, vyhodnocovat výkon a včas reagovat na odchylky.
- Optimalizace procesů: Budeš hledat úzká místa v provozu a aktivně navrhovat i zavádět zlepšení.
- Spolupráce napříč skladem: Budeš úzce spolupracovat s ostatními vedoucími, aby celý tok zboží fungoval plynule.
- Směnný provoz: Pracovat budeš v režimu krátký/dlouhý týden na 12hodinových ranních a odpoledních směnách.
CO OD TEBE OČEKÁVÁME
- Zkušenost s vedením lidí: Máš prokazatelnou praxi s vedením, řízením a motivací týmu v dynamickém prostředí.
- Angličtinu pro běžnou pracovní komunikaci a řešení každodenních operativních situací.
- Analytické základy: Umíš pracovat s daty, běžně používáš PC a rychle se zorientuješ v interních logistických systémech.
- Samostatnost a odpovědnost: Umíš se rozhodnout, převzít odpovědnost a dotahovat věci do konce.
- Chuť rozvíjet sebe i svůj tým a fungovat v prostředí, kde se věci rychle mění.
- Zkušenost ze skladu, logistiky nebo výroby je výhodou, ne však absolutní podmínkou – klíčový je pro nás tvůj lídrovský přístup.
CO TI ZA TVOU SKVĚLOU PRÁCI NABÍDNEME?
- Rohlík Xtra účet zdarma – nakupuj s 10% cashbackem v podobě kreditů na další nákupy.
- Možnost extra placeného volna – když si potřebuješ pořádně odpočnout.
- Obědy & občerstvení zdarma – přímo na pracovišti tě čeká dobré jídlo, skvělé kafe a čerstvé ovoce/zelenina každý den.
- Sbírej hvězdičky a ulov si odměnu – máme super systém vnitrofiremních pochval. S kolegy si navzájem posíláte hvězdičky, které pak snadno proměníš za vouchery do Alzy, Notina a dalších e-shopů.
- Příspěvek na ošatné – ke každé směně ti přihodíme 86 Kč navíc na oblečení.
- Multisport karta – pro tvůj sport i zasloužený relax po práci.
- Fajn firemní akce – umíme vzít za práci, ale i společně oslavit úspěchy na skvělých večírcích.
Location: London, England, United Kingdom
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About The Role
As the Marketplace Operations Lead UK, you will own the economic engine of Wheely’s London business . You will balance supply and demand to ensure flawless service reliability for our clients while maximizing utilization and earnings for our chauffeurs. This is a highly analytical, high-impact role where you will design pricing strategies, optimize marketplace liquidity, and build the frameworks that scale our luxury ride-hailing product.
Responsibilities
Marketplace Health & Liquidity:
Own core marketplace metrics including fulfillment rates, Estimated Times of Arrival (ETAs), chauffeur utilization, and cancellation rates across the market.
Pricing & Incentives Strategy:
Develop, test, and optimize localized pricing structures, dynamic pricing (surge) algorithms, and chauffeur incentive programs to stabilize the marketplace during peak hours and high-demand events.
Product & Algorithm Collaboration:
Partner closely with global Product, Data Science, and Engineering teams to improve matching algorithms, dispatch logic, and internal operational tooling.
Requirements
We are looking for analytically exceptional, entrepreneurial operators who thrive on ownership and are comfortable solving complex, open-ended problems in real-time operating environments.
Experience:
4+ years of professional experience in a fast-paced, highly analytical environment (e.g., Marketplace/Platform Operations at a ride-hailing or logistics scale-up, Management Consulting, Investment Banking, or Tech Corporate Strategy).
Technical Analytics:
Advanced proficiency in SQL is strictly required.
You must be comfortable querying large datasets, building your own dashboards, and conducting independent quantitative analysis.
Execution Mindset:
Proven track record of moving rapidly from data-driven hypotheses to hands-on execution and operational implementation.
Nice To Have
Direct experience working within the marketplace, pricing, or driver operations teams at a major mobility, on-demand, or location-based services platform (e.g., Uber, Lyft, Bolt, Deliveroo).
Experience building and scaling operational processes, automated workflows, or analytics frameworks from scratch.
What We Offer
Office-based role in West London four days a week with flexible start and finish times, plus one remote day of your choice
Base salary of £65,000 to £90,000 p.a.
Employee stock options plan
Private medical and dental insurance
Life and critical illness cover
Best-in-class equipment
Monthly credit towards Wheely journeys
Cycle to Work scheme
Professional development stipend
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Location: Opatovice nad Labem; Jobs.cz
Workplace: OnSite
Opatovice nad Labem | mezi Hradcem Králové a Pardubicemi | krátký/dlouhý týden | 12hodinové směny
🚀 V Opatovicích nad Labem otevíráme úplně nový sklad Rohlíku. Hledáme lidi, kteří nám pomohou rozjet jeho provoz od samého začátku.
Tohle není práce ve skladu, kde už deset let všechno běží podle stejných pravidel. Tým se teprve tvoří, nový provoz startuje a procesy budeme společně ladit v praxi.
Hledáme proto někoho, kdo se umí rozhlédnout kolem sebe, rychle vyhodnotit situaci a zorganizovat lidi tak, aby směna šlapala.
Nemusíš být ostřílený manažer ani mít deset let zkušeností z logistiky. Důležité je, že umíš pracovat s lidmi, neztratíš se v rychlém provozu a dokážeš převzít odpovědnost.
📦 Co tě u nás čeká?
Během směny budeš přímo v centru skladového provozu. Budeš sledovat, co se právě děje, kde je potřeba přidat ruce, změnit priority nebo rychle vyřešit vzniklou situaci.
Budeš:
- koordinovat práci lidí během směny a rozdělovat je podle aktuální potřeby,
- hlídat plynulý chod jednotlivých částí skladu,
- reagovat na změny a řešit operativní situace,
- spolupracovat s příjmem, expedicí a dalšími částmi provozu,
- sledovat provozní čísla a podle nich rozhodovat, co je potřeba změnit,
- hledat cesty, jak práci v novém skladu dělat jednodušeji a efektivněji.
Postupně poznáš celý proces – od příjezdu zboží až po chvíli, kdy hotový nákup přebírá kurýr a vyráží k zákazníkovi.
👀 Koho hledáme?
Hlavně člověka, který si umí poradit v provozu a s lidmi.
Bude se ti u nás dařit, pokud:
- dokážeš rychle reagovat a rozhodnout se,
- umíš si zachovat přehled, i když se děje několik věcí najednou,
- dovedeš lidi zorganizovat a jasně říct, co je potřeba,
- jsi férový/á, ale zároveň se nebojíš převzít odpovědnost,
- zvládneš pracovat s čísly a převést je do konkrétního rozhodnutí,
- místo věty „takhle se to vždycky dělalo“ raději přemýšlíš, jak by to šlo udělat lépe.
Zkušenost ze skladu nebo logistiky je výhodou, ale není podmínkou. Zajímavá pro nás může být i zkušenost z výroby, retailu, gastronomie nebo jiného rychlého provozu, kde jsi koordinoval/a lidi a musel/a operativně řešit, co přinesl den.
⏰ Jak se pracuje?
Pracujeme v režimu krátký/dlouhý týden na 12hodinové směny.
A důležitá věc: tohle není vedoucí pozice od počítače. Většinu směny strávíš přímo v provozu mezi lidmi. Potřebujeme, abys věděl/a, co se ve skladu skutečně děje.
🥐 Co od nás dostaneš?
Kromě možnosti být u otevření úplně nového skladu Rohlíku nabízíme:
- Rohlík Xtra účet zdarma a 10% cashback v kreditech na další nákupy,
- možnost placeného volna pro odpočinek a regeneraci,
- dotované obědy,
- kávu, čerstvé ovoce a další občerstvení na pracovišti zdarma,
- 86 Kč na ošatné za každou odpracovanou směnu,
- odměny za pochvaly od kolegů, které můžeš proměnit například za vouchery do Alzy nebo Notina,
- příspěvek na Multisport kartu,
- firemní akce a společné oslavy úspěchů.
💚 Nový sklad. Nový tým. A příležitost být u toho od začátku.
Nový sklad se otevírá jen jednou.
V Opatovicích budeš nastupovat ve chvíli, kdy se tým teprve skládá a celý provoz dostává svoji podobu. Nebudeš tedy jen přebírat něco, co nastavil někdo před tebou – můžeš být mezi lidmi, kteří ovlivní, jak bude sklad fungovat další roky.
A než nový sklad naplno spustíme, ukážeme ti také naše fungující robotické sklady v Praze, abys viděl/a celý provoz Rohlíku v praxi.
Zní ti to zajímavě? Ozvi se.
Nemusíš nám psát dlouhý motivační dopis. Pošli nám svůj profil nebo CV a pojďme si krátce zavolat. Třeba právě s tebou nový sklad v Opatovicích rozjedeme.
Задачи:
— Проведение инвентаризации оборудования, мебели и другого имущества в офисе, постановка на баланс компании нового имущества.
— Оценка текущего состояния инвентаря и рекомендации по его обновлению и замене.
— Проведение текущего и планового технического обслуживания офиса, систем инженерных коммуникаций и оборудования своими силами и силами привлеченных подрядчиков.
— Подготовка отчетности по состоянию эксплуатации офисов и проведенных работах.
Требования:
— Знание русского и грузинского языка.
— Наличие водительского удостоверения будет являться преимуществом.
Условия:
— Офисный формат работы в Грузии, район Сабуртало.
— Гибкое начало рабочего дня с 9-10 утра до 18-19 вечера.
— Оформление по договоренности.
— Компенсация спорта и изучения английского языка.
— Молодая международная команда и возможность развивать внутренние инициативы.
Location: IND - Bangalore; IND - Delhi; IND - Mumbai; IND - Pune
About Monster Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
As the Operations Director, you will own the end-to-end supply of goods across the region, ensuring uninterrupted product availability to fuel our business growth. You will monitor the health of the supply chain, proactively identify and mitigate risks, and drive operational excellence to meet the demands of a fast-paced commercial environment.
The Impact You'll Make:
Manage the raw materials supply network for the assigned region.
Oversee the copackers and producing bottlers that service the assigned region.
Provide guidance to subordinate leadership on the management of operations.
Identify and mitigate threats to the supply network.
Build contingency and disaster recovery plans to ensure continuity of operations.
Develop cost savings projects to improve product landed costs.
Build forecasting programs to complement monthly Supply and Operations Planning (S&OP).
Control new product timelines to guarantee supply for commercial launches. Manage and develop operational KPIs to measure regional supply chain performance.
Who You Are:
Prefer a Bachelor's Degree in the field of -- Business, Supply Chain Management or related field of study.
Additional Experience Desired: More than 10 years of experience in supply chain management in fast-moving consumer goods (FMCG).
Additional Experience Desired: More than 7 years of experience in in a leadership position.
Computer Skills Desired: Advance user of Microsoft Office.
Preferred Certifications: SAP (System Applications and Products) experience preferred - ECC & APO DP.
Additional Knowledge or Skills to be Successful in this role: Fluent English preferred.
Read our privacy policy here:
Privacy Policy
IND - Bangalore; IND - Delhi; IND - Mumbai; IND - Pune
Задачи:
— Управление и оперативное реагирование на запросы клиентов высокого уровня через Slack, обеспечение быстрой, профессиональной и чёткой коммуникации по вопросам платформы и сервисов.
— Мониторинг и управление публичными отзывами на платформах, таких как Trustpilot.
— Формулирование стратегических ответов для улучшения онлайн-репутации компании и координация внутренних усилий по поддержанию рейтинга 5 звёзд.
— Исследование, поиск и взаимодействие с новыми инфлюенсерами и контент-криэйторами в сферах трейдинга, криптовалют и финансов для поддержки маркетинговых инициатив.
— Отслеживание эффективности текущих кампаний с инфлюенсерами, составление регулярных отчётов и предоставление операционных инсайтов внутренним командам.
— Поддержка исполнительного руководства, включая административные задачи, аудит внутренних рабочих процессов и выполнение различных оперативных проектов по запросу.
Требования:
— Опыт 2-3 года в операционной деятельности, клиентском успехе, управлении аккаунтами или поддержке руководства.
— Предпочтение кандидатам с опытом или глубоким пониманием финансов, финтеха, криптовалют или проп-трейдинга.
— Отличные письменные и устные навыки английского языка.
— Высокий уровень владения Slack, Google Workspace (особенно продвинутыми таблицами), Notion и современными CRM-системами.
— Знание систем управления репутацией, особенно платформы Trustpilot.
— Проактивность, стрессоустойчивость, способность работать самостоятельно в удалённой или гибкой среде.
Условия:
— Конкурентная ежемесячная зарплата, соответствующая международным стандартам финтеха.
— Прямое наставничество и карьерное ускорение от опытной финансовой команды.
— Гибкая, современная рабочая среда с использованием передовых инструментов для совместной работы.
— Бонусы, основанные на эффективности работы и росте маркетинга.
— Медицинская страховка и бюджет на профессиональное развитие.
Location: New York, NY; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
The Consumer Protection Team (CPT) is Flex's internal champion for the customer, setting the standard for excellence across the customer journey, and pushing the company to create greater, tangible customer good. At Flex, we serve our customers for their most critical expenses – which means this team must set the bar exceptionally high.
As Senior Director, you will serve as Head of our Consumer Protection Team, reporting to our COO. You will be directly responsible for accelerating the maturation of CPT from reactive pain point remediation, to proactive value creation. You will set the strategic priorities and success metrics that get us there, and build and manage the team to deliver against those targets. This role sits at the intersection of Product, Credit Risk, Marketing, Customer Success, and Legal & Compliance, shaping the roadmap and driving business decisions at all altitudes, including with our executive leadership team.
This is an outstanding opportunity for a high-agency problem-solver who cares deeply about doing right by consumers, and thrives working across a dynamic fast-moving business. You will develop a uniquely deep understanding of what it takes to operate a payments business at scale, and use that to drive outsized impact.
This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.
What you’ll do
Own CPT’s strategy:
Develop the team’s roadmap, operating priorities, and success metrics – all centered on doing right by our customers
Lead the team:
Develop and manage a high-performing team; set the operating model and foster top talent
Build lasting infrastructure:
Design the reporting systems, frameworks, and processes that scale CPT's capabilities over time
Influence the organization:
Partner with senior leaders across the company to set goals and policies that serve CPT’s mandate
Create customer good:
Identify and champion opportunities for Flex to deliver more value for its customers
Spearhead special projects:
Personally lead some of CPT's highest-priority initiatives end-to-end – from problem definition and strategy, through execution and delivery
Drive decision-making:
Distill progress into executive-facing monthly memos and facilitate review meetings that force the right conversations and decisions
Key qualifications
10+ years of professional experience, ideallyin management consulting and/or S&O, Biz Ops, or Chief of Staff roles at high-growth companies
Prior team leadership experience preferred: you’ve built and developed high-performing teams, and take genuine ownership over the growth of the people around you
Entrepreneurial mindset, energized by the ambiguity and pace of 0-to-1 building
Thrive in fast-paced, dynamic environments and maintain composure amid competing priorities
Exceptional conceptual thinker who can move fluidly from strategy to execution and make amorphous problems tractable (“fog sculpting”)
Skilled at influencing up: you bring the right conversations to leadership, push back when needed, and earn trust through substance, not title
Strong bias for action, paired with obsessive attention to detail and a high bar for work quality
Excellent written and verbal communicator, able to distill complexity into clear, executive-ready narratives
Exceptionally analytical, adept at identifying the right metrics and rigorously interrogating data, both independently and through others
Demonstrated AI fluency: you actively leverage AI tools to accelerate analysis, improve team workflows, and drive better decisions, and you set the standard for how your team uses them
Genuine passion for doing right by customers; we care about our mission, and you should, too!
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$264,000
—
$330,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Syracuse, United States
Our executive search firm is partnering with an established hospitality organization seeking a Vice President of Operations to strengthen performance across its portfolio. This executive will oversee operational standards, service delivery, financial performance, and continuous improvement while supporting sustainable organizational growth.
Key Responsibilities
Direct operational strategy across multiple hospitality properties or business units.
Establish performance standards covering service quality, efficiency, profitability, and guest satisfaction.
Partner with executive leadership on annual planning, budgeting, and growth initiatives.
Monitor operational results and introduce corrective actions where performance falls below expectations.
Lead, develop, and support regional and site-level management teams.
Strengthen processes, systems, and controls across the organization.
Requirements
Bachelor’s degree in business, hospitality management, or a related field.
Significant leadership experience within hospitality or a comparable service environment.
Demonstrated success managing multi-site operations and financial performance.
Strong understanding of budgeting, workforce planning, and service standards.
Effective communication, analytical, and team-development capabilities.
Benefits
Base salary:
$175,000–$210,000 annually
Annual performance-based bonus
Medical, dental, and vision insurance
401(k) with employer contribution
Paid vacation and personal leave
Hospitality and travel discounts
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Montpelier, United States
Keller Executive Search is recruiting an experienced operations leader for our client in the manufacturing sector. This permanent, fully onsite role is responsible for the safe, efficient and consistent performance of a production facility.
The successful candidate will lead day-to-day operations, develop frontline leaders and employees, and drive achievement across safety, quality, output, delivery and cost. The position offers meaningful autonomy to improve processes, strengthen accountability and build sustainable operational performance.
This opportunity will suit a practical, visible leader who can balance immediate production priorities with employee development and continuous improvement.
Key Responsibilities
Lead daily production operations to achieve safety, quality, output, delivery and cost objectives.
Set priorities for supervisors and production teams, monitor results and address operational issues promptly.
Promote safe working practices and compliance with applicable workplace, environmental and quality requirements.
Manage production planning, staffing, scheduling, workflow and resource allocation.
Track operational metrics, analyze performance trends and implement corrective actions.
Lead continuous improvement initiatives focused on productivity, waste reduction, process reliability and product quality.
Coordinate with maintenance, quality, supply chain and other functions to support reliable operations.
Coach and develop supervisors and employees through clear expectations, feedback and performance management.
Support operating budgets, labor planning and responsible use of materials and equipment.
Communicate results, risks, priorities and improvement plans to senior leadership.
Requirements
Essential
At least 10 years of leadership experience in manufacturing or production operations.
Demonstrated ability to lead onsite production teams and deliver measurable operational results.
Working knowledge of production planning, workplace safety, quality practices and performance management.
Experience using operational data and key performance indicators to identify issues and improve results.
Ability to manage competing priorities, solve problems and make sound decisions in a production environment.
Effective communication, coaching and cross-functional collaboration skills.
Preferred
Bachelor's degree in operations management, engineering, business or a related discipline, or equivalent practical experience.
Experience with Lean manufacturing, root-cause analysis or other continuous improvement methods.
Experience supporting budgets, labor planning and cost-control initiatives.
Familiarity with manufacturing information systems and production reporting tools.
Benefits
Salary: $90,000 base salary
Annual bonus linked to performance
Medical insurance.
Participation in a retirement savings plan.
Permanent, full-time, fully onsite role with no travel required.
Autonomy to manage the team within agreed operational outcomes.
Potential progression into other operations management roles across the wider organization.
Agency statement
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Opportunity policy
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: United States- West Plains, Missouri
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Evaluates non-emergency work requests, develops scope of work, and inspects job location to determine job requirements.
· Estimates labor hours, skillsets, parts, materials, equipment and special tools required to complete proactive jobs in a safe and efficient manner.
· Gathers relevant technical documentation such as drawings, schematics, specifications, spare parts lists from equipment histories, OEM manuals and the Knowledgebase system. Verifies the availability of parts prior to scheduling the job. Arrange for special tools and auxiliary equipment when required.
· Maintains an organized and prioritized work order backlog to determine the next highest priority jobs to be planned next and maintains the Ready Backlog at or above 80%.
· Employs the continuous improvement process to update Job Plans for accuracy and effectiveness.
· Conducts weekly planning & scheduling meetings with Production to determine work order priorities, communicate work order status and alter planned maintenance activities if necessary.
· Creates a Weekly Technician Schedule that includes priority planned jobs and preventative maintenance tasks that utilize 100% of the available technician labor hours.
· Improves work order planning and scheduling effectiveness through the review process and use of the maintenance metrics.
· Maintains records and files essential to meaningful analysis and reporting of maintenance related matters.
· Trains site employees on CMMS and ensures that it is working with integrity and is being utilized.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· Associate Degree required in a technical field with 1-3 years of maintenance scheduling / planning experience and/or 5 – 10 years as a machine repair technician, or equivalent combination of both
· Familiar with industrial manufacturing environment
· Electrical/mechanical aptitude
· Proficiency with computers, maintenance systems, and applications including Microsoft Office
· Excellent verbal communication, facilitation, and presentation skills
· Ability to build and maintain positive, professional relationships
Desirable KSAs:
· Desire to develop leadership attributes
· Experience in job plan development, job scheduling, and work execution
· Project management and capital project experience preferred
· CMRP certification
· Green Belt certification
· STS certification
Competencies:
· Drive & Motivation
· Interpersonal Skills
· Task Management
· Strategic Skills
· Customer Focus
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$74,001.31
—
$94,641.16 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our hardware, software, and analytics work together to provide members with actionable insights that help them improve their health and performance.
WHOOP is hiring a Senior Global Supply Manager, Contract Manufacturing to lead the commercial strategy and management of key global manufacturing partners across new product introduction, production ramp, mass production, and sustaining programs. In this role, you will own complex commercial negotiations, manufacturing cost strategy, supplier governance, capacity and investment decisions, and contractual workstreams that enable WHOOP to deliver innovative products at scale.
You will operate at the intersection of Global Supply Management, Manufacturing, Hardware Engineering, Quality, Finance, Legal, Materials, Operations, and Program Management. As a senior commercial leader, you will independently navigate complex supplier relationships, translate technical and operational requirements into effective commercial frameworks, and drive decisions that improve cost competitiveness, supply resilience, speed, and the WHOOP member experience.
RESPONSIBILITIES:
- Own the commercial strategy and key business relationships with assigned contract manufacturing partners across product development, NPI, production ramp, mass production, and sustaining operations.
- Lead complex negotiations covering manufacturing value-add, labor and overhead, supplier margin, NRE, tooling, capital equipment, capacity, payment terms, inventory exposure, productivity commitments, and other components of total manufacturing cost.
- Build, evaluate, and challenge detailed manufacturing cost models and supplier quotations, partnering with Finance, Manufacturing, and Global Supply Management teams to improve cost transparency, validate assumptions, and drive lifecycle cost and productivity improvements.
- Drive commercial readiness for new and existing products, including RFQs, supplier proposals, capacity and capital plans, contractual commitments, and manufacturing-partner sourcing or allocation decisions.
- Establish strong supplier governance and executive relationships, using business reviews, performance metrics, and corrective-action plans to drive accountability across cost, quality, delivery, capacity, productivity, inventory, and commercial execution.
- Lead resolution of complex supplier and commercial issues while identifying longer-term opportunities to strengthen manufacturing strategy, supplier economics, operating mechanisms, and supply-chain resilience.
QUALIFICATIONS:
- Bachelor’s degree in Supply Chain Management, Business, Finance, Operations, Engineering, or a related field, or equivalent practical experience.
- 8+ years of experience in global supply management, strategic sourcing, contract manufacturing, supplier commercial management, or a related function within consumer electronics, consumer hardware, or another high-volume manufacturing environment.
- Demonstrated experience owning complex commercial relationships with contract manufacturers, ODMs, or JDMs and supporting products through development, NPI, production ramp, and mass production.
- Strong understanding of contract manufacturing economics, including manufacturing value-add, labor and overhead, yield and utilization, supplier margin, NRE, tooling, capital equipment, material markups, inventory liability, and payment terms.
- Proven experience leading complex commercial negotiations, developing or challenging detailed cost models, and translating technical and operational requirements into effective financial and contractual structures.
- Ability to influence senior internal and external stakeholders, exercise sound judgment in ambiguous situations, and independently drive complex commercial issues to resolution in a fast-paced, global environment.
- Ability to travel internationally approximately 25% of the time to support negotiations, business reviews, manufacturing readiness, supplier relationships, and critical program milestones.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibilityThe WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: United States- East Peoria, Illinois
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
To Live and Lead Safety
· Manages the Site Safety Program and ensures all policies are being followed by employees
· Drives housekeeping standards, including 5S
· Demonstrates leadership for employee safety and/wellness through Beyond Zero initiatives
To Inspire and Provide Clarity on Vision and Strategy
· Develops and displays a thorough understanding of site-level and company-wide strategic initiatives
· Actively supports positive change, working with the site staff to ensure understanding and effective implementation of new processes and procedures
· Communicates with the team to promote an understanding of the relationship between site actions and results and overall strategic objectives
To Own Our ATS Culture
· Drives day-to-day execution of team-related responsibilities/team priorities using the leadership competencies that support our ATS culture
· Displays behaviors that align with being self-motivated and emotionally intelligent
To Support Our Employees’ Learning and Growth
· Manages employee performance and provides development opportunities
· Mentors/coaches employees regarding career planning, training, skills development using ongoing one-on-one communication
To Ensure and Drive our Business Results
· Leads and ensures the Operating System is understood, reinforced, and embedded
· Assists Site Manager in measuring and reporting key maintenance performance indicators including root cause analyses. Delivers on related action items, removes barriers, and addresses issues in order to promote continuous improvement
· Communicates and escalates priorities, issues, and equipment status to the customer as needed, playing a key role in developing and sustaining a positive and profitable relationship with the customer
· Assists Site Manager in managing expenses, such as labor, overtime, and material consumption. Approves any overtime worked by the team.
· Reviews work orders and ensures adherence to work schedules. Identifies and rectifies any gaps.
· Conducts and participates in team meetings as an influential leader.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· Associate's degree or equivalent from a two-year college with a minimum of 3 years of experience in a related field or an equivalent combination of education and experience
· Strong communication skills – verbal and written
· Strong computer skills, including Microsoft applications, web-based applications, and CMMS software
Desirable KSAs:
· Foundational business acumen (understanding contracts and the customer’s business, negotiation, billing models, financial experience, relationship building)
· Planner/scheduler experience ideal
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$76,937.45
—
$102,583.29 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
You'll own the operational backbone that connects what we sell to what we bill: turning executed contracts and agent usage into accurate bookings and reports, and turning the data behind both into critical insights the business acts on. This role sits at the center of the company’s business model and works across Sales, Finance, Legal, Pricing, GTM Systems, and Agent Development.
Own order management across the customer lifecycle
- Own the path from signature to booking: build, verify, and book quotes across the customer lifecycle, capturing all critical commercial terms
- Collaborate across GTM Operations, Finance, and Sales Compensation to ensure bookings flow accurately into all downstream systems and reporting
- Leverage and spearhead order management guides and best practices, influencing policies and processes as new terms and products emerge
Accelerate usage tracking and reporting
- Partner with Agent Development to set up, verify, and maintain outcome-based usage tracking across agents
- Run the monthly consumption reporting and billing cycle for our growing customer base, delivering key reports to the company and to the Customer
- Serve as the owner for usage questions from customers, Sales, and Agent Development
Support our deal operations and velocity
- Draft, review, and execute order forms, working with our Pricing team to align on commercial negotiation, deal forecast, and downstream operability
- Partner with Sales, Legal, Pricing, and Finance across the deal lifecycle to execute deals cleanly and drive scalability over time
Build the operational machine with us
- Continuously identify repetitive processes across the order management lifecycle and collaborate across the Go-to-Market Operations team to automate and scale them
- Work with Revenue Operations and GTM systems to define billing processes and policies for new products and pricing models
- Ramp from running standard processes to owning complex and ambiguous scenarios
WHAT YOU’LL BRING
- 2–4 years in deal desk, order management, billing operations, or revenue operations at a B2B SaaS company
- Experience owning an operational booking and/or billing queue end-to-end with high accuracy against monthly deadlines
- Experience with CRMs (e.g., Salesforce) and a CPQ or billing system; comfortable reading a contract and translating terms into system fields
- Strong attention to detail and clear written communication skills to collaborate with Sales, Finance, Legal, and customers
- Ability to identify areas for improvement and build solutions using AI tooling
- Based in San Francisco and able to work in-office with the team
EVEN BETTER…
- Experience with usage-based billing (commitments, overages, credits, true-ups)
- Familiarity with Quoting and Contract Lifecycle Management tools
- SQL or spreadsheet modeling skills
- Exposure to sales compensation, revenue recognition, or partner and reseller billing
- Experience at a high-growth company where you helped stand up a process from scratch
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Milwaukee, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 10,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Contracts Specialist can improve yours!
We are seeking a
Contracts Specialist
to support the commercial and contractual administration of construction projects. This role focuses on disciplined documentation, contract compliance tracking, and change management support, working closely with field teams, Project Management, Project Controls, and Contracts/Legal partners.
The Contract Coordinator plays a key supporting role in maintaining project records, tracking contractual obligations, and ensuring timely and accurate documentation of changes, correspondence, and project events. The position is designed as a developmental role for professionals building a career in contract administration, commercial management, or project leadership, offering hands-on exposure to construction contracts and project execution.
Key Responsibilities
Contract & Change Administration
Assist with review of prime contracts, subcontracts, and change order procedures to understand
notice requirements, timelines, and compliance obligations
.
Track and maintain
project documentation, including change order requests, change orders, RFIs, submittals, meeting minutes, payment applications, and formal correspondence
, ensuring timely and contract-compliant submission.
Support timely preparation, routing, and logging of project documentation, including contractual notices, change documentation, and supporting records in accordance with contract requirements.
Maintain organized logs, trackers, and dashboards documenting change activity, deadlines, approvals, and outstanding items.
Coordinate with Project Management to identify potential scope changes, delays, or cost impacts requiring documentation or formal contractual action.
Document Control & Compliance
Support establishment and maintenance of project document control systems to ensure
consistency, version control, and accessibility
.
Assist in assembling backup documentation for change orders, claims, and disputes, ensuring records are complete, accurate, and traceable.
Monitor documentation completeness and flag gaps or inconsistencies to the Contracts Manager or Project Manager.
Commercial & Project Support
Coordinate with Project Controls to align documentation with cost and schedule updates.
Assist in preparation of change order narratives, summary exhibits, and supporting schedules.
Provide support to Contracts Managers and Project Managers related to contractual matters.
Communication & Coordination
Act as a point of coordination between field personnel, project management, project controls, and contract/commercial teams.
Participate in recurring project meetings related to change management, documentation status, and compliance tracking.
Escalate documentation issues, missing information, or upcoming contractual deadlines to appropriate project leadership.
Why MICON Group, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You are detail-oriented, dependable, and comfortable working in fast-paced project environments.
You are an organized self-starter who takes ownership of documentation accuracy and completeness.
You are a clear and professional communicator, able to work effectively with field and office teams.
You understand the
business and legal implications
of contractual non-compliance.
You remain eager to learn contract fundamentals, commercial risk concepts, and project processes.
You are motivated to grow into Contract Manager, Commercial, or broader Project Leadership roles.
What it takes?
Bachelor’s degree in Construction Management, Engineering, Business, or related discipline.
2+ years of experience
in construction project engineering, project administration, contract coordination, or commercial support roles.
Basic understanding of construction contracts and change management processes.
Ability to read and interpret contract language, scopes of work, schedules, and cost-related documentation with guidance.
Familiarity with construction management and document control platforms.
Strong organizational skills and professional written communication abilities.
High attention to detail with a willingness to follow structured processes and standards.
Proficiency in Microsoft Excel and Word; exposure to dashboards, reporting tools, or scheduling software a plus.
Experience on $100M+ projects.
Willingness to regularly work at project site(s) to support assigned project(s).
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11526 Construction Project Operations Coordinator
Independent Contractor – CPT-11526 Construction Project Operations Coordinator/Business Support VA/Senior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A New York-based energy-efficiency and retrofit construction company is seeking a full-time Construction Project Operations Coordinator to help manage projects through the company's internal workflow and New York State program requirements.
This position will focus on project-by-project tracking, work-order coordination, documentation review, task management, state-system submissions, CRM accuracy, and final project closeout for payment.
The ideal candidate will have a strong operations or project coordination background, with construction experience highly preferred because the role requires understanding project status, contracts, scopes of work, and supporting documentation.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Project Tracking & Coordination
Review active projects individually to determine current status and next steps
Identify projects that are delayed or missing required actions
Review project notes, contracts, approvals, and supporting information
Generate tasks for internal team members
Monitor outstanding assignments and follow up when work is falling behind
Maintain visibility into the progress of projects across the team
Escalate issues requiring management involvement
Review approved project measures against customer requirements and identify discrepancies between approved work, contracted work, and work actually completed
Coordinate corrective actions when completed projects are returned for revisions or additional work
Coordinate with crews, subcontractors, and customers to resolve project issues and keep projects moving toward final completion
Review energy-audit/project reports before work is scheduled and ensure the assigned crew receives the appropriate project information and requirements
Monitor project details closely enough to identify when a project requires a change order or additional documentation
Work Order & Scheduling Support
Create work orders once projects reach the appropriate stage
Coordinate scheduling of approved construction work
Confirm required documentation is complete before projects move forward
Track signed contracts, pre-work requirements, and other project milestones
Assist with recurring coordination between office staff and project teams
Review project reports and approved measures before scheduling work to ensure crews understand the required scope and materials
Communicate project-specific instructions and requirements to crews and subcontractors before and during scheduled work
Coordinate with subcontractors regarding work requirements, schedules, and required project documentation
Confirm that the appropriate work has been completed before moving the project toward final submission
State Program & Submission Support
Enter and update project information within the New York State program platform
Learn and follow required state processing procedures
Ensure information submitted to the state matches internal CRM records
Review completed projects for required closeout documents
Organize photos, completion documentation, customer attestations, and other required materials
Submit completed project information for state review and payment
Track submissions until issues or corrections are resolved
Compare project completion photos and reports against approved measures and identify discrepancies before submitting projects to the state
Collect and organize completion photos received from crews and subcontractors and place them in the appropriate project reports or submission records
Prepare and coordinate change-order documentation when the customer-approved scope differs from the work ultimately completed
Review returned final submissions, identify required corrections, and coordinate the necessary updates or additional field work before resubmission
Follow up on returned projects through resolution and final approval/payment
CRM & Documentation
Maintain accurate project information in Zoho CRM
Ensure CRM records align with state-system information
Review contracts and supporting documents for completeness
Maintain detailed project notes
Track missing or incomplete information
Keep project files and documentation organized
Generate and send customer contracts through the CRM workflow and coordinate digital signatures
Review customer questions regarding the approved scope of work and provide accurate project-specific information based on CRM and state-program records
Maintain a complete project history by documenting changes, notes, submissions, returned items, corrections, and final status
Ensure supporting documentation reflects changes between the originally approved scope and the work ultimately completed
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous project coordination, operations, or project-management experience required
Construction or home-services experience strongly preferred
Experience reviewing contracts, scopes, work orders, or project documentation strongly preferred
CRM experience required
Strong documentation and data-entry skills
Experience tracking multiple active projects simultaneously
Government-program, utility, energy-efficiency, or regulated-workflow experience is a plus
Strong written and spoken English required
Construction administration or project closeout experience is a strong plus
IDEAL CANDIDATE PROFILE
Strong project-management and coordination skills
Highly organized and detail-oriented
Comfortable reviewing contracts and construction documentation
Able to understand project status and determine logical next steps
Strong task-management and follow-up ability
Comfortable coordinating work across multiple team members
Reliable and process-driven
Able to identify discrepancies rather than simply entering data
Comfortable learning detailed government-program requirements
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Zoho CRM
New York State Program Platform – Client Training Provided
Microsoft Excel / Google Sheets
Microsoft Office / Google Workspace
Document & File Management Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 9:00 AM – 5:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 9:00 AM – 5:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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headNew York, NY; San Francisco, CA; For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program; For candidates outside of these areas, you may be eligible for our relocation assistance program
Syracuse, United States
Montpelier, United States
United States- West Plains, Missouri
ОфисseniorBoston, MA
United States- East Peoria, Illinois
ОфисSan Francisco, CA
Milwaukee, WI
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW