CPT-11526 Construction Project Operations Coordinator

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11526 Construction Project Operations Coordinator Independent Contractor – CPT-11526 Construction Project Operations Coordinator/Business Support VA/Senior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A New York-based energy-efficiency and retrofit construction company is seeking a full-time Construction Project Operations Coordinator to help manage projects through the company's internal workflow and New York State program requirements. This position will focus on project-by-project tracking, work-order coordination, documentation review, task management, state-system submissions, CRM accuracy, and final project closeout for payment. The ideal candidate will have a strong operations or project coordination background, with construction experience highly preferred because the role requires understanding project status, contracts, scopes of work, and supporting documentation. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Project Tracking & Coordination Review active projects individually to determine current status and next steps Identify projects that are delayed or missing required actions Review project notes, contracts, approvals, and supporting information Generate tasks for internal team members Monitor outstanding assignments and follow up when work is falling behind Maintain visibility into the progress of projects across the team Escalate issues requiring management involvement Review approved project measures against customer requirements and identify discrepancies between approved work, contracted work, and work actually completed Coordinate corrective actions when completed projects are returned for revisions or additional work Coordinate with crews, subcontractors, and customers to resolve project issues and keep projects moving toward final completion Review energy-audit/project reports before work is scheduled and ensure the assigned crew receives the appropriate project information and requirements Monitor project details closely enough to identify when a project requires a change order or additional documentation Work Order & Scheduling Support Create work orders once projects reach the appropriate stage Coordinate scheduling of approved construction work Confirm required documentation is complete before projects move forward Track signed contracts, pre-work requirements, and other project milestones Assist with recurring coordination between office staff and project teams Review project reports and approved measures before scheduling work to ensure crews understand the required scope and materials Communicate project-specific instructions and requirements to crews and subcontractors before and during scheduled work Coordinate with subcontractors regarding work requirements, schedules, and required project documentation Confirm that the appropriate work has been completed before moving the project toward final submission State Program & Submission Support Enter and update project information within the New York State program platform Learn and follow required state processing procedures Ensure information submitted to the state matches internal CRM records Review completed projects for required closeout documents Organize photos, completion documentation, customer attestations, and other required materials Submit completed project information for state review and payment Track submissions until issues or corrections are resolved Compare project completion photos and reports against approved measures and identify discrepancies before submitting projects to the state Collect and organize completion photos received from crews and subcontractors and place them in the appropriate project reports or submission records Prepare and coordinate change-order documentation when the customer-approved scope differs from the work ultimately completed Review returned final submissions, identify required corrections, and coordinate the necessary updates or additional field work before resubmission Follow up on returned projects through resolution and final approval/payment CRM & Documentation Maintain accurate project information in Zoho CRM Ensure CRM records align with state-system information Review contracts and supporting documents for completeness Maintain detailed project notes Track missing or incomplete information Keep project files and documentation organized Generate and send customer contracts through the CRM workflow and coordinate digital signatures Review customer questions regarding the approved scope of work and provide accurate project-specific information based on CRM and state-program records Maintain a complete project history by documenting changes, notes, submissions, returned items, corrections, and final status Ensure supporting documentation reflects changes between the originally approved scope and the work ultimately completed Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous project coordination, operations, or project-management experience required Construction or home-services experience strongly preferred Experience reviewing contracts, scopes, work orders, or project documentation strongly preferred CRM experience required Strong documentation and data-entry skills Experience tracking multiple active projects simultaneously Government-program, utility, energy-efficiency, or regulated-workflow experience is a plus Strong written and spoken English required Construction administration or project closeout experience is a strong plus IDEAL CANDIDATE PROFILE Strong project-management and coordination skills Highly organized and detail-oriented Comfortable reviewing contracts and construction documentation Able to understand project status and determine logical next steps Strong task-management and follow-up ability Comfortable coordinating work across multiple team members Reliable and process-driven Able to identify discrepancies rather than simply entering data Comfortable learning detailed government-program requirements APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Zoho CRM New York State Program Platform – Client Training Provided Microsoft Excel / Google Sheets Microsoft Office / Google Workspace Document & File Management Platforms Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 9:00 AM – 5:00 PM EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level Contracted Hours per Week: 40 hours/week Daily Working Time: 9:00 AM – 5:00 PM EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!