Вакансии

Location: Malta; Cyprus Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. We are looking for a motivated and results-driven Business Development Manager to join our team. The ideal candidate has an established network of contacts within the gambling industry and a proven ability to identify and develop new business opportunities. In this role, you will play a key part in driving company growth, expanding our client base, building strategic partnerships, and developing new revenue opportunities. Responsibilities: Identify and pursue new business opportunities within the gambling industry. Leverage your existing industry network to generate leads and establish new partnerships. Build and maintain strong relationships with clients and business partners (negotiations and close deals) Represent the company at conferences/ events Work closely with internal teams to ensure long-term client relationships. Requirements Proven experience in business development, sales, or a similar commercial role. Strong network and established contacts within the gambling industry. Excellent communication, negotiation, and relationship-building skill Self-motivated, proactive, and results-oriented. Strong understanding of the gambling/igaming market. Fluent English is required. Additional languages such as Russian, Hebrew, or other languages are a strong advantage; Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. *Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Location: Sacramento, United States; Knoxville, United States; Honolulu, United States; Boise, United States; Naples, United States; Irvine, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Ta' Xbiex, Malta Neo Group is a Malta-based startup offering B2B services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a network of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. Role Overview Unlock your full potential as a Loyalty Manager . Neo Group is a B2B services company, recruiting on behalf of our partners. In this role, you will look after a portfolio of French-speaking VIP accounts for one of our partners, acting as their trusted point of contact. You won't just be answering requests; you will be building long-term relationships, monitoring account activity, running targeted retention campaigns and moving accounts up the VIP tiers in line with the partner's retention and ROI goals. If you are fluent in French and English, comfortable working with KPIs, and passionate about delivering a premium customer experience, we would love to hear from you! What we want you to do: Portfolio Management: Manage a targeted portfolio of the partner's potential and existing VIP accounts, building meaningful relationships through calls, emails, and chat on the partner's behalf. Account Escalation & Upselling: Reactivate, upsell, and escalate accounts to the partner's higher VIP tiers when appropriate, aligning with the partner's specific ROI and retention objectives. Behavioral Monitoring: Track account activity within the partner's ecosystem and act swiftly on key account activity triggers. Operational Coordination: Collaborate seamlessly with internal VIP Managers, Support, and Payments teams to ensure a frictionless experience for the partner's accounts. Campaign Execution: Execute data-driven retention campaigns and reward offers on behalf of the partner, rigorously tracking performance and reporting outcomes to stakeholders. Lifecycle Communication: Maintain timely, proactive communication with account holders based on their activity to foster ongoing loyalty to the partner's products. The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; the scope of the job may also be subject to change as necessitated by business demand. Requirements Proven experience in customer service, CRM, or user engagement. Excellent communication skills, both written and verbal, in French and English. Ability to build trust with account holders without relying on excessive bonuses. Familiarity with the iGaming industry and user behavior. Comfortable working with performance KPIs and analyzing user activity reports. Proactive, autonomous, and organized. Proficient with CRM tools, Slack, and other dashboards. Nice to Have Previous experience with VIP users or retention in the industry. Experience in a fast-paced, performance-driven environment. This is a fantastic opportunity to join a growing team and make a direct impact on our international markets. If you're a skilled relationship-builder with a passion for customer experience, we encourage you to apply. Benefits Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 10 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you! Explore Neo Group Further: For more details about life and careers at Neo Group, visit our Career Website , connect with us on Instagram , and engage with us on LinkedIn . Ready to redefine the future of B2B services with us? Apply today and become a part of something truly spectacular!

Location: Minsk, Belarus As part of our continued growth, Neo Group is recruiting on behalf of our partners , leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for a CRM Lead of Bonus & Gamification to join the partner's CRM Team. Role overview Unlock your full potential as a CRM Lead of Bonus & Gamification . Neo Group is a B2B services company, recruiting on behalf of our partners. In this role, you will manage and optimize bonus and loyalty mechanics in Smartico, from setup and launch to ongoing performance. You won't just be configuring mechanics; you will be leading a team of specialists, working closely with Product, Tech, and CRM teams to make sure mechanics, triggers, and rewards work smoothly, tracking key performance metrics to identify opportunities for improvement, and maintaining clear documentation of configurations and logic. If you have hands-on Smartico experience and a data-driven mindset, we would love to hear from you! What we want you to do: Team Leadership: Lead, mentor and develop a team of specialists responsible for bonus and gamification mechanics, setting priorities, distributing tasks and ensuring high-quality delivery. Product & Bonus Mechanics Setup: Configure, deploy, and manage product-integrated bonus and loyalty mechanics (tournaments, mini-games, wheel of fortune, gamification levels, etc.). VIP Promotions & Special Offers: Plan and launch exclusive promotions, personalized offers, and special campaigns for the VIP and Super VIP segments, in collaboration with VIP managers and CRM. Campaign Planning & Calculation: Plan promotional campaigns and calculate their economics in advance (bonus cost, expected payout, ROI, and EV), ensuring mechanics are profitable and aligned with business goals. End-to-End Loyalty Operations: Oversee the full lifecycle of gamification mechanics built into the product via Smartico, ensuring proper trigger setups and reward delivery. Coordinate with Product & Tech: Work closely with Product, Tech, and CRM teams to ensure seamless integration, smooth event tracking, and scalability of Smartico mechanics. Analyze & Optimize Performance: Track key metrics (engagement, participation, redemption rates, retention, LTV) and propose data-driven improvements to active mechanics. Maintain Documentation: Keep detailed documentation of Smartico configurations, logic, triggers, and payload requirements to ensure transparency and replicability. Requirements Team Management Experience: Proven experience leading a team (setting goals, managing workload, coaching, and performance reviews), ideally in CRM or marketing. Hands-on Smartico Experience: Proven hands-on experience in configuring and launching bonus mechanics, gamification, and loyalty systems via Smartico is a must. VIP Segment Experience: Experience working with VIP and high-value customer segments, including planning and running special promotions, personalized bonuses, and retention campaigns for them. VIP Program & Loyalty Level Design: Experience designing tiered VIP programs and loyalty levels, including defining level criteria, benefits, and progression logic. Bonus & Gamification Expertise: Deep understanding of product-integrated bonus mechanics, bonus engines, and user engagement tools. Campaign Planning & Financial Modeling: Strong skills in planning promo campaigns and calculating their cost, risks, and expected return (bonus conditions, margin, bonus abuse risks). Cross-Team Collaboration: Proven track record of working closely with Product, Tech, CRM, BI, and VIP teams. Analytical Mindset: Ability to interpret performance metrics and optimize promo/gamification performance based on data. Structured & Detail-Oriented: Strong focus on campaign integrity, QA testing of mechanics, and managing complex multi-trigger setups. Benefits Enjoy 5 health days to focus on your well-being. Take advantage of 25 paid calendar vacation days to explore, relax, and unwind. Get a $30 net per month sports compensation to stay active and healthy. Benefit from top-notch medical insurance for peace of mind. Indulge in a variety of snacks available in the office. Join us for exciting corporate events that foster team spirit and fun!

Команда DS Lab — это RnD-подразделение внутри департамента Trust & Safety, которое разрабатывает решения для повышения доверия и безопасности пользователей на площадке. Мы работаем с широким спектром AI-задач, используем современный стек технологий, а также регулярно внедряем SOTA-подходы для того чтобы быть быстрее и умнее тех, кто пытается обмануть бизнес и пользователей. Задачи: — Обучать и развивать ML-модели, направленные на повышение доверия и безопасности миллионов пользователей на площадке; — Реализовывать полный жизненный цикл ML-проектов: от глубокого анализа данных и поиска гипотез до запуска решений в production и их мониторинга; — Работать с передовыми архитектурами (Transformer, LLM, VLM), проектируя на их основе сложные решения, включая автономные агентские системы; — Изучать текущие бизнес-процессы департамента, находить точки роста и внедрять инновационные методы для их качественного улучшения; — Исследовать SOTA-подходы к решению сложных задач и адаптировать их под специфику и потребности бизнеса. Требования: — Успешно реализовали сложные технические проекты «с нуля» и обладаете опытом доведения своих решений до этапа промышленной эксплуатации в высоконагруженных системах; — Детально понимаете устройство современных нейросетевых архитектур (включая трансформеры, мультимодальные системы и агентские паттерны) и имеете опыт их практического применения; — Обладает глубокой экспертизой в CV и/или NLP; — Уверенно владеете современным стеком разработки и фреймворками для DS/ML, понимаете принципы оптимизации производительности моделей; — Способны самостоятельно вести проект, декомпозировать задачи, оценивать риски, аргументировать выбранный подход, коммуницировать со стейкхолдерами и заказчиками; — Умеете работать в условиях высокой неопределенности, быстро проверять гипотезы и вовремя отказываться от неработающих подходов; — Используете Claude Code, Codex и другие агентные инструменты в ежедневной работе: умеете декомпозировать задачи под агента, писать контекст и инструкции, проверять и дорабатывать результат. Будет здорово, если вы: — Имеете опыт работы с агентскими решениями или понимаете принципы их построения на базовом уровне; — Умеете быстро создавать работающие прототипы и интерактивные инструменты для демонстрации результатов заказчикам; — Обладаете экспертизой в области Trust & Safety и/или имеете опыт работы в крупных E-commerce проектах; — Есть опыт в edge computing, распознавании речи или машинном переводе.

Задачи: — Собирать и согласовывать требования к продукту совместно с Product Owner и другими участниками проекта. — Декомпозировать бизнес-задачи и готовить требования и ТЗ для разработки. — Описывать пользовательские сценарии, бизнес-правила, ограничения и исключительные ситуации. — Анализировать существующую функциональность и влияние планируемых изменений. — Сопровождать разработку от постановки задачи до запуска: отвечать на вопросы команды, участвовать в приемке и поддерживать документацию. — Координировать работу участников по своей фиче или проекту: отслеживать сроки и статус, выявлять риски, зависимости и блокеры. Требования: — Опыт работы бизнес-аналитиком или на схожей роли от 2 лет. — Системное мышление и умение структурировать сложные задачи. — Умение самостоятельно выявлять недостающие, противоречивые и неоднозначные требования. — Навык декомпозиции задач и определения границ функциональности. — Умение формулировать требования так, чтобы они были однозначно понятны бизнесу и команде разработки. — Опыт моделирования бизнес-процессов (BPMN или аналогичные нотации). — Понимание REST API и принципов взаимодействия систем. — Умение работать с несколькими участниками и доводить задачи до результата. Будет плюсом: — Опыт работы в продуктовой компании. — Опыт самостоятельного ведения фичи или проекта от постановки до запуска. — Опыт планирования и сопровождения релизов. — Использование AI-инструментов в работе аналитика. — SQL, Excel или Python для работы с количественными данными. Условия: — Полностью белая З/П, трудоустройство по ТК РФ; — Гибридный формат работы (3 дня в офисе, 2 удаленно); — Техника для работы; — ДМС и подключение к сервису корпоративного психолога после успешного прохождения испытательного срока; — Внутреннюю программу благополучия в трудных жизненных ситуациях; — Комфортный офис и насыщенную корпоративную жизнь: спортивные активности, фруктовые бранчи по средам и пицца по пятницам; — Программу корпоративных скидок BestBenefits (спорт, отдых, рестораны и не только); — Дружный молодой коллектив - общаемся все на «ты» и не признаём дресс-код.

Задачи: — Проектирование, развёртывание и поддержка инфраструктуры для микросервисных приложений (on‑prem и/или облако); — Построение и развитие CI/CD-процессов (от сборки до доставки в production); — Контейнеризация и оркестрация сервисов (Docker, Kubernetes); — Настройка и поддержка систем мониторинга, логирования и алёртинга; — Обеспечение отказоустойчивости, масштабируемости и безопасности инфраструктуры; — Участие в архитектурных решениях по инфраструктуре совместно с разработчиками; — Автоматизация рутинных операций (infrastructure as code, скрипты, tooling); — Взаимодействие с командами разработки и бизнеса при запуске новых сервисов и релизов. Требования: — Опыт коммерческой работы DevOps/SRE/Infra‑инженером от 3–4 лет; — Уверенное владение Linux и сетевыми технологиями (TCP/IP, HTTP, DNS, SSL/TLS); — Опыт работы с контейнерами и оркестраторами: Docker, Kubernetes (k8s); — Опыт настройки и эксплуатации веб‑инфраструктуры: Nginx, балансировка нагрузки, reverse proxy; — Понимание и практика CI/CD (GitLab CI / Jenkins); — Опыт работы с реляционными и NoSQL БД (например, PostgreSQL, MongoDB, Redis); — Уверенная работа с Git, умение выстраивать процессы вокруг него; — Опыт работы с системами очередей/стриминга (RabbitMQ, Kafka или аналоги); — Умение писать скрипты для автоматизации (bash, Python или аналогичный язык). Будет плюсом: — Опыт работы с в области создания ИИ решений; — Опыт работы с публичными облаками; — Знание подходов trunk based development, feature toggles, blue‑green / canary deployments; — Опыт настройки инструментов мониторинга и логирования (Prometheus, Grafana, ELK/EFK и т.п.); — Базовые знания языков программирования (Python/Go) для написания сервисных утилит. Условия: — Официальное оформление по ТК РФ; — Конкурентоспособная "белая" зарплата + годовой бонус; — Удаленная работа на территории РФ; — Расширенный социальный пакет (ДМС (со стоматологией), льготы и компенсации предусмотренные коллективным договором для сотрудника и семьи, тренажерный зал с сауной в офисе и пр.); — Ежегодная индексация ЗП; — Оплачиваемые компанией курсы, обучение в академии Росатома, профессиональные подкасты, книги, вебинары и прочее; — Пятидневный режим работы.

Location: New York City Workplace: OnSite ABOUT PEEC AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.   ABOUT THE ROLE We're looking for a GTM Enablement Associate to join us for 3 months and help make sure everything our customers and prospects see from Peec is high-quality, accurate, and on-brand. You'll work directly with our GTM Enablement Specialist and support Growth, Sales, Customer Experience, and Design on decks and offers, case studies, and competitive intelligence. This is a hands-on role, not a shadowing one. You'll ship real work that goes in front of customers from your first weeks. We use AI to move faster, and we'll expect you to as well, while holding a high bar for quality. If something looks generic or rushed, we want you to be the one who notices.   WHAT YOU'LL DO - Update and refine sales decks, one-pagers, and offers so they stay current, consistent, and pixel-perfect - Support our case study program: prepare interviews, draft customer stories, and help turn results into polished assets - Track competitor launches, pricing, and messaging, and summarize what's new in a clear, usable way for our teams - Help build and test workflows and automations that save the GTM team time - Learn our product and the AI search space quickly, and help translate new features into materials - Take on ad hoc projects across Growth, Sales, and CX as priorities shift   WHAT WE'RE LOOKING FOR - Currently enrolled in or recently graduated from a Bachelor's or Master's program, ideally in business, marketing, communications, design, or a related field - A strong eye for aesthetics: you notice when spacing, fonts, or colors are off, and you care about getting the details right - Comfortable working in Google Slides, Figma, or similar - Curious about AI and how people use it, with good judgment on when AI output is good enough and when it isn't - Quick learner who can pick up a technical product and explain it simply - Organized and reliable: you manage several requests at once and follow through - Excellent written English   BONUS POINTS - Previous internship or working student experience at a startup or tech company - A portfolio, side project, or anything you've made that shows your taste - Some exposure to SEO, GEO, or marketing tech - Experience with building lightweight automations using Hubspot, Clay, and Claude   WHAT WE OFFER - Real ownership and work that ships to customers - Direct mentorship from our GTM team - Collaborative, high-energy in-office work environment - A front-row seat to building a new market category

Location: New York, San Francisco Workplace: OnSite Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.   Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.   We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.   We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us! Tempo is building the future of enterprise payments on-chain, and we need someone to own the success of our partners after they sign. As our Technical Account Manager, you’ll manage a book of enterprise customers as their primary point of contact—from onboarding and integration through launch and ongoing growth. This is a founding role. You’ll build trusted relationships with your partners while defining the playbooks, processes, and feedback loops that turn early design partners into long-term anchors of our ecosystem. WHAT YOU’LL DO Account Management - Own a portfolio of partners as their primary post-sales contact, accountable for relationship health, technical success, and ongoing engagement - Build deep knowledge of each partner’s use case, architecture, and business goals, translating them into clear account plans and success milestones - Lead regular check-ins and business reviews to track progress, address risks, and identify opportunities for deeper adoption alongside the Partnerships team Onboarding & Technical Success - Own the handoff from GTM and guide partners through onboarding, integration, and production launch - Work with partner engineering teams to define integration scope, resolve blockers, and establish production readiness - Serve as the primary escalation point for technical and operational issues, coordinating with engineering and product and keeping partners informed through resolution - Provide ongoing technical guidance as partners scale their implementations and adopt new Tempo capabilities Ecosystem & Scale - Develop repeatable playbooks for onboarding, account management, and integration support across enterprise and ecosystem segments - Establish account health metrics and success frameworks to proactively identify adoption gaps and partner risks - Act as the voice of your partners internally, translating feedback into actionable product, engineering, and documentation improvements ABOUT YOU - Proven experience in technical account management, technical customer success, or a similar role at a blockchain, API-first, or fintech infrastructure company - Experience managing a book of partners or customers, carrying relationships from signed agreement through scaled production deployment - Strong technical fluency with APIs, integrations, and infrastructure; comfortable troubleshooting alongside developers and engineering teams - Comfortable working across business and technical stakeholders, connecting implementation details to business outcomes - High EQ and strong ownership; partners trust you as an extension of their team, and you follow through on commitments - Experience with payments, blockchain infrastructure, or validator operations is a strong plus ATTRIBUTES - Scrappy and hands-on—you’ll dig into a complex integration without being asked - Proactive and anticipatory; you identify risks before they become partner problems - Organized and dependable, balancing priorities across a growing portfolio - Clear communicator who translates technical complexity into business value - Energized by ambiguity and the pace of an early-stage company - Deeply curious about payments, blockchain infrastructure, and the ecosystem being built around stablecoins

Location: APAC - Australia About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in winning, nurturing and expanding relationships with Large Enterprise accounts within your designated territory. You should possess exceptional drive to build new business, using stakeholder development, business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility representing a fast-growing leader in an exciting new category. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless expansion of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively. About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. You are comfortable selling to technical, knowledgeable personas. Excellent Communication: Your written and spoken communication skills are outstanding. Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy. Adaptability: You excel in a fast-paced and dynamic organizational setting. Qualifications: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. You are comfortable selling to technical, knowledgeable personas. Excellent Communication: Your written and spoken communication skills are outstanding. Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy. Adaptability: You excel in a fast-paced and dynamic organizational setting. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: US PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale. What’s the job to be done? You will advise and handle support requests from customers and developers on the PlanetScale platform. You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels. You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows. You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials. You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements. You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale. These attributes best describe you. You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own. You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior. You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads. You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business. You can operate independently, but you know when to ask for help and how to bring the right people into an issue. You are highly organized and able to operate in ambiguous or changing situations. You are data-driven, team-oriented, and comfortable communicating across many audiences. You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements. What you will need. Experience supporting production applications, databases, developer tools, infrastructure, or other technical products. Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL. Strong debugging skills and the ability to reason through application and database behavior. Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues. Experience with common application frameworks, ORMs, database connectors, or application deployment patterns. Willingness to explore new languages, frameworks, tools, and customer environments as needed. Strong written and verbal communication skills. Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively. What else will help you be successful. Experience working in a remote organization. Experience with cloud platforms such as AWS, GCP, or Azure. Knowledge of monitoring, observability, and debugging tools. Experience helping build support processes, documentation systems, or teams from an early stage. Why PlanetScale. We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate! Total Compensation and Pay Transparency An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base salary range: $150,000 - $200,000 USD

Location: Des Moines, Iowa, United States About the Role iCapital is looking to hire a Business Solutions Consultant to serve as a lead role in research and requirement analysis. This individual will complete the requirements that the Development team will use to develop or enhance the company’s product offerings and require little guidance. This role is involved throughout the software development life cycle starting with requirements gathering and continuing all the way through to the successful release of the software. Responsibilities Refine documentation for clarity and consistency by anticipating questions from development and testing teams and ensuring content is unambiguous and complete. Analyze customer requests to assess system impacts and engage customers in discussions regarding the benefits and tradeoffs of proposed updates. Expand industry knowledge of insurance products through continuous learning and research. Gather data from multiple sources, including customers, product guides, marketing materials, prospectuses, style guides, and mockups, to develop solutions to business challenges. Evaluate potential solutions and make informed tradeoff decisions. Implement standard and non-standard customer requirements within at least one platform. Identify and analyze problems while recommending effective solutions. Manage day-to-day issues and challenges independently with minimal oversight. Generate innovative ideas by evaluating client requirements and system functionality. Resolve less complex client issues directly and engage senior team members when appropriate. Elicit customer requirements through documentation reviews, workflow analysis, and walkthrough sessions. Assess customer needs and business situations independently and in collaboration with others. Develop clear, concise specifications with an appropriate level of detail. Qualifications 3+ years working experience in the financial services or insurance industry, either directly through sales and marketing support, illustration or through a vendor position 2+ years of experience in gathering and writing business and technical requirements in an SDLC environment for life or annuity products is required Knowledge of Life or Annuity products and insurance products is required Industry Certifications and/or licenses is preferred Understanding of Agile or Waterfall Software Development Life Cycle Benefits The base salary range for this role is $75,000 to $90,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.  This position can be based in the greater Des Moines, IA area, the greater Colorado Springs, CO area, or the greater Salt Lake City, UT, area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for an Strategic Account Executive, Growth who will be responsible for prospecting and growing existing business across the West region . You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. What You’ll Be Doing: Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 5+ Years of Experience in Infrastructure Technology Sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies Experience using Salesforce You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $32 0,000 - $340,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: San Francisco, CA Workplace: Hybrid About Niantic Spatial AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time. That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are. In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right. Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us. About the Role Niantic Spatial makes the physical world computable, helping people and machines collaborate safely by aligning how they understand reality. One of the fundamental problems we're helping autonomy teams and engineers overcome is the sim-to-real gap for visual-spatial understanding. We're applying our team's decades of experience encoding the world precisely as it is at Google Maps, Google Earth, and Niantic Labs to build the scalable real-to-sim stack for embodied AI. We're looking for a Senior Computer Vision Engineer to join our Embodied AI team, focused on 3D scene understanding and semantics. A reconstructed environment is only useful to a robot once it knows what is in it: which surfaces are floor, which objects can be grasped, moved, or opened, where one room ends and another begins. You'll work hand in hand with our Research Scientists to take advances in open-vocabulary perception, 3D semantic labeling, and scene graph construction and turn them into reliable capabilities that embodied AI teams can use in production. This is an applied research role. You'll live at the boundary between a research prototype and a production pipeline: adapting methods so they hold up on messy customer captures, lifting 2D semantic signals into geometrically consistent 3D, defining what "semantically correct" means for a downstream policy, and feeding what you learn back into the research agenda. You understand that the difficult part is often not the core method, but the messy inputs, edge cases, operational constraints, and downstream requirements surrounding it. You care about quality, cost, latency, and reliability, and you know that a system is only successful when people can depend on it. This is a hands-on engineering role for someone who wants to build, ship, and own outcomes. You'll help shape both the technology and the product, while remaining close to the code and the problems our customers are trying to solve. What You'll Do - Productionize 3D Scene Understanding Capabilities - Turn research prototypes in open-vocabulary segmentation, 3D semantic and instance labeling, affordance prediction, and scene graph construction into reliable pipeline components and services that operate across varied customer data and environments. - Own End-to-End Output Quality - Ensure that reconstructed environments carry labels, instances, and relationships that are consistent, complete, and correct enough for downstream simulation and policy learning, and define what "correct enough" means for each customer workflow. - Bridge Research and Production - Work day to day with the Embodied AI Research Scientist: pressure-test new methods on real customer data, identify where they break, and bring production and customer constraints back into research planning to prioritize the advances that matter most. - Make Systems Robust to the Real World - Diagnose failures caused by capture quality, scene complexity, scale, calibration, coordinate conventions, and other assumptions that prototypes often leave implicit. - Build Evaluation and Quality Infrastructure - Create datasets, regression tests, quality gates, and benchmarking tools that help the team measure whether changes improve the system. - Improve Performance, Throughput, and Cost - Profile and optimize GPU and distributed workloads, reduce unnecessary reruns, and help establish the economics of running reconstruction at scale. - Work Across the Product Boundary - Partner with Embodied AI product and engineering teams to understand customer requirements and deliver capabilities that fit real training, evaluation, and deployment workflows. Help evolve the representations, tooling, and operational systems that allow reconstructed environments to move reliably into customer applications. What You'll Bring - 5+ years of computer vision experience and a bachelor's degree or equivalent, - Significant experience building and operating production computer-vision, machine-learning, graphics, or data-processing systems. - Deep hands-on experience with scene understanding: semantic, instance, or panoptic segmentation; open-vocabulary detection and segmentation; or vision-language models applied to perception. - Experience taking 2D perception into 3D, such as multi-view label fusion, 3D semantic segmentation, instance tracking across views, or scene graph construction over reconstructed geometry. - Experience delivering reliable computer-vision or 3D systems used by other teams or customers, including the evaluation that proved they worked.. - Practical command of 3D and spatial data, including geometry, camera models, coordinate frames, calibration, and metric scale. - Strong Python and PyTorch skills, with the ability to work in C++ or other performance-oriented environments when needed. - Experience with cloud infrastructure, GPU workloads, distributed processing, or large-scale data pipelines. Nice to Have - Hands-on experience with 3D reconstruction, photogrammetry, structure from motion, Gaussian splatting, neural rendering, or meshing. - Experience with SLAM, visual positioning, localization, or large-scale mapping systems. - Experience with robotics, simulation, or embodied AI applications, in particular how semantic labels are consumed by a policy or a simulator. - Built evaluation or benchmarking infrastructure for perception or reconstruction systems. - Experience optimizing large-scale GPU inference workloads for cost, throughput, or latency. - A publication record or contributions to widely used open-source perception codebases. - Advanced degree in computer vision, robotics, machine learning, or a related field. Competencies - Relentless bias for action. You make decisions and ship as if the company’s success depends on it, because it does. You set the pace, and drive the people around you to rise to it. - Intellectually honest. You know there’s just one job that underpins every other in a startup: find the truth. You are relentless in your pursuit of it, including when it challenges your own convictions, and you raise concerns when you see them — even when it's uncomfortable, and especially when it's unpopular. - Pragmatic. You have no patience for not-invented-here Syndrome and analysis paralysis. You find the fastest path to a working capability without one-way doors that undermine scaling. - Strong systems instincts. You understand that production quality includes reliability, observability, cost, latency, maintainability, and usability—not just algorithmic accuracy. - Comfort with ambiguity. You can make progress when the problem, data, and requirements are still evolving. Compensation & Benefits Base salary range of $229,500 to $255,000 per year. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more. Location & Work Model This role is based in our San Francisco office, with three days per week in office. Inclusive Application We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for. Equal Opportunity Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process. Candidate Privacy I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.

Location: USA (Remote); Canada (Remote) Workplace: Remote Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value. Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact. We’re looking for a Senior Security Engineer to help protect the Sui ecosystem. You’ll uncover vulnerabilities, build monitoring tools, and assess economic risk across DeFi protocols. Working closely with external protocol teams and Mysten’s own DeFi products, including DeepBook, you’ll help address risks before they become incidents and strengthen security across the ecosystem Responsibilities - Build and run continuous monitoring of the Sui DeFi ecosystem for security and economic risk: oracle issues, misconfigurations/bad economic parameters, solvency and bad-debt exposure under price shocks, liquidation capacity against on-chain liquidity depth, accounting-versus-positions reconciliation, invariants. - Extend security team tooling, both precise static analysis tooling and proprietary agent skills. - Measure and drive compliance with the DeFi security recommendations across supported protocols: run the recurring compliance cycle, fill the protocol report card, validate security claims (audits, custody, upgrade governance, oracle dependencies) against on-chain reality, track remediation commitments, and escalate when a protocol regresses or fails to disclose an incident. Partner with the ecosystem and finance owners of the process. - Hunt for critical vulnerabilities in the highest-TVL Sui protocols and get them fixed before they are exploited: full-package audits, variant analysis across forks, pre-execution review of multisig upgrade payloads, and forensics after incidents anywhere in the ecosystem. - Be the security team's point of contact for external DeFi teams and for Mysten's own DeFi products such as DeepBook: due diligence, incident coordination, and post-mortems that feed back into the recommendations and the monitors. - Write it down: findings, reports, and runbooks that a protocol engineer can act on and a non-technical stakeholder can understand, with every claim traceable to bytecode, chain state, or data. Minimum Qualifications - Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience. - 3+ years of hands-on experience in security engineering, smart contract security, or DeFi risk engineering, with a track record of building tools that ran in production and of finding real vulnerabilities (audit findings, bug bounty reports, published research, or incident work). - Strong understanding of DeFi mechanics and their failure modes: lending markets (LTV, liquidation thresholds and bonuses, close factors, bad debt), AMMs and concentrated liquidity, perpetuals, liquid staking, oracles (staleness, confidence, TWAP, multi-source aggregation), flash loans, and MEV. - Proficiency in TypeScript and Python, and comfort with Rust. Ability to write SQL over large datasets and to work with blockchain indexers and data warehouses. - Experience reading smart contract code at source or the bytecode or disassembly level, or evident ability to learn it quickly. Move experience is a plus, not a requirement; Solidity or Rust smart contract experience transfers. - Rigor: you verify claims against bytecode and chain state, build known-clean checks into your tools, and say what you did not verify. - Strong written and verbal communication, including the ability to influence external teams you have no formal authority over - Interest in the web3 space is required. Preferred Qualifications - Sui and Move experience: the object and capability model, package upgrades and version gates, programmable transaction blocks, the Sui GraphQL and gRPC APIs. - Knowledge of the recent DeFi exploit history on Sui and other chains: named incidents, oracle compromises, and the defect classes behind them. - Experience building analysis or monitoring tools with LLM agents (Claude Code skills or comparable), and a clear sense of where models help and where deterministic tooling must do the work. - Static or dynamic program analysis experience: taint analysis, call graphs, symbolic execution, fuzzing, formal verification. - Quantitative or economic modeling experience: stress testing, liquidity modeling, risk parameters for lending markets. - Publications, conference talks, CVEs, or bug bounty rankings. Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information. Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!

Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London. We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows. We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience. WHAT YOU’LL DO - Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic - Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms - Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces - Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes - Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production - Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries. - Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail - Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system - Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite - Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions - Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting WHAT YOU’LL NEED - 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code - You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS - Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals - SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it - Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here - Git, PR review, CI, staging and feature flags as your default way of working - Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like - Judgment about where a fix belongs, in code, in the agent or in the knowledge base - A track record carrying signal between support, product and other functions and turning it into action - Comfort managing your own work in a fast-moving environment, high ownership and high autonomy - Genuine interest in AI, creative tools or both WHAT SETS YOU APART The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet. FOR YOUR APPLICATION During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Developer Advocate at GitLab, you'll help technical audiences understand and use our intelligent orchestration platform where teams and their AI agents ship secure software faster. You'll go deep on the product, especially GitLab Duo Agent Platform and our newer capabilities, and continuously discover real-world workflows that teams care about. You'll turn that hands-on knowledge into demos, blog posts, videos, and presentations, and bring what you learn from customers and the developer community back to GitLab. This role focuses on showing the product in action and building relationships with customers and the community. You'll help cover events and work across U.S. and Canadian time zones. What you'll do Deeply understand GitLab's platform, especially our AI agent capabilities, and continuously find productive, real-world use cases worth showing. Create product content, including videos, blog posts, presentations, and social clips that show key use cases for GitLab in the user interface and terminal. Produce video content end to end: script, record, and edit product walkthroughs and demos, and collaborate with GitLab's video team on longer or higher-production pieces. Deliver product demos and participate in analyst briefings. Engage with customers through webinars, customer meetings, and other conversations. Participate in the developer community by engaging on the GitLab forum and Discord, following the conversations happening on social platforms, in newsletters, and at events, and making sure GitLab has a voice in the ones that matter. Answer technical questions that come through the sales team, and partner with support, sales, and product on developer-facing educational content. Use hands-on product experience to share feedback with product teams and test new features. Contribute to technical research and analysis of the developer tools landscape. Travel requirement up to 20% for events and customer meetings. What you'll bring Hands-on technical experience. You understand how software gets built, with a focus on everything that happens after code is written, and can talk about it credibly with engineers. Understanding of artificial intelligence and its use in software development, from coding all the way to production. You have built and operated agentic systems and infrastructure. The ability to explain technical products clearly. You can demo a product, record a walkthrough, or speak at a conference without it feeling forced. Fluency in developer social platforms. You know what's interesting to the people we're trying to reach and can participate in the conversation with credibility. Curiosity and self-direction. You're already finding the next thing worth talking about, following the right people, and noticing opportunities. Experience engaging with customers, developers, or technical communities. Ability to work independently and collaborate across sales, engineering, product, and other teams. About the team The Developer Advocacy team creates content that shows GitLab in use, engages with customers and the developer community, and brings hands-on product feedback to GitLab teams. The team also contributes technical research and analysis, while partnering with other groups to share its findings. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Ireland, Dublin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview We're looking for a Staff Network Systems Engineer to help drive the transition of our global network infrastructure from manually managed and inconsistent configurations to a standardised, version-controlled and increasingly automated operating model. This hands-on staff-level individual contributor will establish Infrastructure as Code practices, reusable automation, automated validation and safe delivery pipelines. The role will reduce configuration drift, make changes repeatable and auditable, and help the wider team adopt modern software-engineering practices. Working across network engineering, security, architecture and platform teams, you'll help frame and influence technical direction, create practical standards and guardrails, and remain actively involved in enterprise network engineering and operational delivery. What you'll be doing: Assess the network estate, toolchain and operational workflows; identify sources of configuration variance, manual effort and change risk; and help define a phased modernisation roadmap. Establish the Infrastructure as Code operating model, including the authoritative source of truth, configuration standards, source control, peer review, testing, release governance and secure handling of credentials. Build reusable automation using object-oriented or comparable programming languages such as Python and Go (Golang), together with Terraform, Ansible, APIs and configuration-management tooling. Develop CI/CD pipelines with automated linting, testing, intended-state validation, drift detection, policy checks, approvals, controlled rollout and reliable rollback patterns. Partner with engineering, architecture and security teams to translate network intent into version-controlled implementations and influence reference architectures, standards, lifecycle plans and service roadmaps. Lead the safe migration of existing services into the automated model while remaining hands-on during complex delivery, business-as-usual operations, critical changes, troubleshooting and major incidents. Participate in technical authority and design-review forums, mentor engineers, and ensure automation becomes a sustainable team capability rather than knowledge held by a single specialist. What we are looking for: A strong track record of modernising network infrastructure through automation or Infrastructure as Code in a large, complex production environment. Strong software-engineering skills in object-oriented or comparable programming languages such as Python and Go (Golang), including maintainable code, structured data, API integration, testing, error handling and documentation. Practical experience with Terraform, Ansible or comparable tooling, including reusable, idempotent automation components and controlled infrastructure delivery. Strong working knowledge of Git, pull-request workflows, CI/CD pipelines, automated testing, release controls, policy enforcement and secrets management. Deep enterprise networking knowledge across routing, switching, wireless, resilient design, network access control and secure remote connectivity, together with advanced Juniper Mist, EX Series and Junos experience or equivalent platform expertise. Expert troubleshooting and engineering judgement, with experience supporting operational delivery, complex changes, major incidents and root-cause improvement. Staff-level influence and communication skills, including shaping technical direction across teams, building consensus, contributing to governance forums and developing other engineers. Desirable Experience Network APIs and data models, including REST, NETCONF, RESTCONF, JSON, YAML and YANG-based workflows. GitHub Enterprise, GitHub Actions, automated policy enforcement, artefact management and developer enablement. Azure or AWS networking, enterprise authentication, Zero Trust principles and network observability platforms. Architecture governance, technical authority panels, strategic vendor engagement and globally delivered service operations. High-availability gaming, digital-media, creative or similarly demanding production environments. Work Expectations and Measures of Success This is a staff-level role combining hands-on engineering with technical leadership across a global network environment. You'll build production automation, guide others and remain engaged with operational delivery. The objective is to establish an engineering system the team can operate and improve over time while maintaining secure, resilient and supportable network services. Success will be demonstrated through: Increased coverage of network infrastructure managed through version-controlled automation. Reduced configuration drift, manual intervention, operational toil and dependency on individual subject-matter experts. Shorter and more predictable change lead times, with improved auditability, validation and rollback confidence. Lower change-failure rates, maintained service reliability and faster recovery from configuration-related incidents. Sustained adoption of automation standards, modules and delivery practices across the wider engineering team. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. Base $109,400 - $164,000 + Bonus & Benefits. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.