Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Video is one of the most powerful ways we bring the Figma brand to life, and we are building the function to match that ambition. As a Video Strategist, you will define what video does for this brand and build the operation that delivers it: the strategy, the franchises people come back for, the production model behind them, and eventually the team that runs it all. You will sit within Brand Marketing and partner closely with design, creative, comms, product marketing, community, and advocacy to turn complex product and customer stories into work people want to watch and share.
This is a rare combination. Figma is a beloved brand with a creative community that already wants to hear from us, and a video function that is still yours to build.
This is a full time role based in San Francisco or New York hub, or remotely in the United States.
What you’ll do at Figma:
Set the strategy: Define the role video plays across brand, social, editorial, product launch, community, and event moments. Own the format architecture and the prioritization framework that decides what we make and what we pass on
Build franchises: Create and run a portfolio of recurring video programs that compound audience over time, alongside the campaign and launch work. Own the development pipeline for new formats and the call to renew, evolve, or retire a series
Build the engine: Decide what we produce in-house, what goes to agencies and directors, and what we source from creators, with the economics behind each. Own the video budget and vendor relationships, and build the standards we are missing today around briefing, review, rights, and asset reuse
Lead the craft: Set and hold the quality bar for video made anywhere under the Figma brand. Write and approve briefs, run creative reviews, and enable cross-functional teams producing their own video with guardrails and coaching rather than gatekeeping
Measure what matters: Partner with our Brand Marketing Technologist to define what good looks like for each format and franchise, instrument it, and report it in a way that changes what we make next
Grow the team: Lead, hire, and develop the video team and the external bench, and make the case for the resourcing the strategy requires
We'd love to hear from you if you have:
10+ years across video, brand storytelling, editorial, content strategy, or production leadership, including several years leading a video function or team
A track record creating and running recurring video franchises that outlasted a single season and grew an audience
Experience owning a production model end to end: the in-house versus agency versus creator call, a real budget, and the partner relationships behind it
People leadership. You have hired, developed, and given hard feedback to producers, editors, or an external bench
Fluency across the format spectrum, from social-first short-form to long-form storytelling, launch films, and customer narratives, with clear opinions on what each format is good for
The ability to set a creative bar for work made by people who do not report to you, and to hold it without becoming the bottleneck
Comfort as the video voice in rooms with senior stakeholders, including the judgment to disagree productively and the measurement literacy to defend your decisions
While it’s not required, it’s an added plus if you also have:
Hands-on editing or motion graphics ability. We are not hiring you to sit on a timeline, but craft fluency sharpens judgment and helps you move fast
Experience with live event and conference content at scale
Familiarity with music licensing, talent releases, and usage rights at volume
Experience building creator and influencer partnerships
Experience scaling video inside a company going through rapid growth or a brand evolution
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Argentina Remote
Workplace: Remote
ABOUT THE TEAM
The Platform Engineering team builds the tools and services that accelerate the software development life cycle of the software engineers at Mural.
We work on tools that provide a reliable development environment, on tools to easily test locally and remotely, on integrations with Github and Github Actions, and a few other pieces throughout the many stages in our build, test and release pipelines. Our work is essential to Mural's success, as we maintain the backbone of the platform, enabling seamless user experiences and fostering innovation across the company.
YOUR MISSION
As a Platform Engineer, you will play a crucial role in driving the performance and efficiency of the software development life cycle across the organization. You will be responsible for understanding, maintaining, and evolving existing systems while designing and implementing advanced automation tools and optimized workflows. By enabling developers to build, test, and deploy software rapidly and reliably, your work will directly enhance development cycle performance, boosting productivity and quality across the entire development team. This makes your role essential to Mural's ongoing success.
WHAT YOU'LL DO
- Design, implement and maintain the build infrastructure for a large Typescript and NodeJS codebase
- Collaborate with software developers and platform engineers to define and refine the Continuous Integration and Continuous Delivery processes and its best practices.
- Identify and address bottlenecks, performance issues, and opportunities for automation within the development pipeline in order to speed up the whole development experience.
- Develop and maintain scalable platform features, ensuring the reliability, availability, and scalability of our software delivery processes.
- Care deeply about the problems and needs of our customers, which are all the engineers in the organization, and on training and supporting them to better use the tools we build to improve their quality of life
WHAT YOU'LL BRING
- 5+ years of experience working on the backend, integrations or CI/CD pipelines of a high-performing engineering team
- Experience building reusable components and libraries, with an understanding of scalable architecture.
- Excellent communication skills, with a focus on documenting solutions and providing clear technical guidance
- A strong sense of ownership over critical problem areas
- A thorough understanding of Linux, Docker and CI tools like Github Actions or similar
- Experience in designing, implementing and documenting API services
- Understanding of the NodeJS and Typescript ecosystems, and its automated build and testing tools is a plus
- Kubernetes, Python, Golang, Terraform and Azure Cloud knowledge is another plus
- Experience managing stateful Kubernetes workloads, including operating, scaling, troubleshooting, and improving the reliability of production-grade services
- Comfortable designing and programming custom operators to automate platform workflows, extend infrastructure capabilities, and improve reliability across development and delivery systems
- Experience designing and building AI-powered platform capabilities that improve developer productivity, automate engineering workflows, or enhance CI/CD, observability, testing, and release processes
- A proactive, ownership-driven approach to troubleshooting and supporting critical technical areas
- Experience in making data-driven decisions
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. .
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Canada Remote
Workplace: Remote
ABOUT THE TEAM
At Mural, we're changing how teams collaborate, think, and make decisions together. The Growth & Engagement team helps customers discover value through intuitive product experiences, rapid experimentation, and emerging AI capabilities that make collaboration more effective. We own key parts of the customer journey - from acquisition and onboarding to activation, engagement, retention, and monetization - and use data, experimentation, and customer insights to continuously improve those experiences.
We're a cross-functional team of engineers, product managers, designers, and data partners who move quickly, measure outcomes, and learn from every experiment. We value curiosity, collaboration, and thoughtful technical craftsmanship, building systems that enable rapid iteration while maintaining a high bar for quality, reliability, and scalability.
YOUR MISSION
As a Senior Software Engineer on the Growth & Engagement team, you'll build the products, platforms, and experimentation capabilities that help customers discover value faster and achieve more with our product. You'll partner closely with Product, Design, Data, and other Engineering teams to identify opportunities, validate ideas through experimentation, and deliver experiences that improve customer outcomes and drive sustainable business growth.
Beyond shipping features, you'll help shape the technical direction of the team, mentor other engineers, and establish engineering practices that enable us to experiment confidently and move quickly.
WHAT YOU'LL DO
- Design, build, and maintain customer-facing features that improve acquisition, activation, engagement, retention, and monetization.
- Collaborate closely with Product, Design, Data, Marketing, and Customer Success to identify growth opportunities and translate customer feedback, product analytics, and experimentation to guide product decisions.
- Design, implement, and analyze experiments using feature flags, A/B testing, and analytics to validate hypotheses and measure customer and business impact.
- Build reliable instrumentation and event pipelines that help teams understand customer behavior and make informed product decisions.
- Write high-quality, maintainable code while contributing to architecture, technical design, and long-term platform improvements.
- Improve the performance, reliability, accessibility, and scalability of critical user journeys.
- Mentor teammates through technical leadership, code reviews, design discussions, and knowledge sharing.
- Contribute to roadmap planning, technical strategy, and continuous improvement of the team's engineering practices.
WHAT YOU'LL BRING
- 5+ years of professional experience as a Software Engineer building and operating production software.
- Strong proficiency building modern web applications. Experience with TypeScript, React, Node.js, and MongoDB or similar technologies, with the ability to become productive quickly.
- Familiarity with Model Context Protocol (MCP) and the broader AI tooling ecosystem and the ability to quickly learn emerging AI technologies.
- Experience leveraging AI-assisted development tools and workflows to improve engineering productivity, code quality, and delivery.
- Experience building customer-facing products in close partnership with Product and Design teams.
- A product mindset with the ability to balance customer needs, technical tradeoffs, and business goals.
- Experience using analytics and data to inform engineering and product decisions.
- Strong software engineering fundamentals, including system design, testing, observability, and operational excellence.
- Excellent communication and collaboration skills, with the ability to influence technical decisions across cross-functional teams.
- A track record of taking ownership of ambiguous problems, driving projects from concept to delivery, and mentoring other engineers.
- Experience working on a Growth/Engagement team or in a product engineering role focused on experimentation and customer lifecycle improvements.
- Experience working with business metrics such as activation, engagement, retention, conversion, and monetization to inform product and engineering decisions.
- Experience designing, implementing, or analyzing product experiments (A/B testing, feature flagging, or similar experimentation frameworks).
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Strategic Account Executive, Growth
who will be responsible for prospecting and growing existing business across the
West region
. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Experience using Salesforce
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $32
0,000 - $340,000.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Toronto, ON
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As an Account Specialist, Growth, you’ll help very small business (VSB) customers and inbound prospects understand how 1Password can support their security and productivity needs. You’ll manage a high-volume book of business, guide customers through the sales process, and identify opportunities to expand their use of the 1Password platform. Reporting to the Manager of VSB Growth, this hybrid role is based in Toronto, Canada.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Experience in sales, account management, customer success, or a related role, preferably in a Software as a Service (SaaS) environment
- Demonstrated ability to manage a high-volume pipeline and consistently meet or exceed sales and activity targets
- Experience managing the full sales cycle, including discovery, product demonstrations, proposals, negotiations, and closing
- Strong customer discovery, objection-handling, deal-management, and value-based selling skills
- Clear communication skills, including the ability to explain technical concepts to non-technical customers
- Ability to prioritize effectively across inbound leads and existing accounts while building trust with a wide range of stakeholders
- Experience handling customer inquiries through channels such as email, phone, and chat; familiarity with 1Password, security tools, Salesforce, Gong, Outreach, or similar platforms is an asset
What you can expect:
- Manage a high-volume portfolio of VSB customers and inbound prospects, developing a clear understanding of their goals, product usage, and growth opportunities
- Maintain a healthy pipeline in Salesforce, progressing opportunities from discovery through close and keeping forecasts accurate
- Meet or exceed monthly and quarterly revenue targets by closing new business and expansion opportunities, including seat growth, add-ons, and tier upgrades
- Lead discovery conversations, product demonstrations, commercial discussions, proposals, and pricing conversations
- Help customers understand and adopt 1Password by connecting their needs to relevant solutions and providing guidance throughout the buying process
- Partner with Solutions Engineering, Customer Success, Onboarding, Legal, and other teams to remove blockers and support smooth deal progression
- Share customer feedback, objections, and common needs with Product, Marketing, and Operations teams to improve the customer experience
Canada-based roles only: The annual base salary for this role is between $55,000 CAD and $77,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Montenegro; London Office; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
AGENTIC ENGINEERING PLATFORM ENGINEER
Developer Productivity · AI Coding Agents · Developer Platform
🎯 Your main goal will be to keep n8n operating as an AI-native engineering organization where agents are embedded across the development cycle; helping teams plan, build, test, review, learn, and improve.
You’ll do this by maintaining and evolving the platform foundations, tools, guardrails, and team processes that make agentic development safe, measurable, and sustainable. Working with Developer Platform, Security, AI/Agents, Architecture, and product engineering teams, you’ll help teams continuously adopt what works from frontier AI and make success visible through faster feedback loops, better quality, stronger resilience, and more learning from what we ship:
BUILD THE PAVED ROAD FOR AGENTIC DEVELOPMENT
- Define safe task categories for autonomous agents, including what they can attempt, what they should never touch, and where additional review is required.
- Design and implement isolated execution environments where agents can work without exposing secrets or accessing sensitive systems unnecessarily.
- Build pilot workflows that allow selected Linear issues to be picked up by agents, tested, and converted into useful draft PRs.
MAKE N8N'S MONOREPO AGENT-READY
- Create and maintain repo instructions, agent playbooks, ownership metadata, coding guidelines, and documentation that improve agent performance.
- Continuously improve developer workflows, repo structure, testability, and documentation based on where agents succeed, fail, or create reviewer friction.
- Partner with Architecture and senior engineers to define boundaries, dependencies, and areas where agents need more context or tighter constraints.
INTEGRATE AGENTS INTO ENGINEERING WORKFLOWS
- Integrate agentic workflows with Linear, GitHub, CI, test infrastructure, and developer review processes.
- Design PR evidence templates that help reviewers understand what changed, why, what tests ran, what risks remain, and where human judgment is needed.
- Partner with Security, AI/Agents, Developer Platform, and product engineering teams to define guardrails for sensitive areas like auth, billing, permissions, and data handling.
MEASURE QUALITY, SAFETY, AND ADOPTION
- Create benchmarks from real historical engineering tasks to evaluate agent output quality, failure modes, test pass rates, review burden, and production risk.
- Define quality signals and adoption metrics such as draft PR usefulness rate, reviewer acceptance rate, CI pass rate, rework rate, and developer satisfaction.
- Use data and feedback from pilot teams to improve agent workflows, reduce unsafe attempts, and build trust across engineering.
REQUIREMENTS
MUST-HAVES
- 🧠 Autonomous coding agents: You have experience with autonomous coding agents, AI coding platforms, agent orchestration systems, or internal AI developer tooling.
- 🤖 Agentic development experience: You have practical experience building, deploying, or operating AI-assisted or agentic software development workflows that work with developers not besides them.
- 🛠️ Strong engineering foundations: You have a strong software engineering background, ideally in platform engineering, developer experience, infrastructure, tooling, CI/CD, or engineering productivity.
- 🧭 Ambiguity leadership: You’re comfortable leading a first-of-a-kind technical initiative from problem definition through pilot, adoption, measurement, and iteration.
- 🔁 Modern engineering workflows: You deeply understand GitHub, CI, testing strategies, code review, monorepos, issue tracking, developer environments, and release risk.
- 🔐 Safety-first judgment: You have strong judgment around permissions, secrets, sandboxing, sensitive code paths, and human-in-the-loop review.
- 📊 Measurable systems thinking: You know how to design benchmarks, quality signals, failure-mode tracking, and adoption metrics.
- ✍️ Clear written communication: You’re strong at writing repo instructions, playbooks, PR evidence templates, technical proposals, and alignment documents.
- 🤝 Cross-functional influence: You have credibility with senior engineers and can influence across Platform, Product Engineering, AI, Security, and Architecture without formal authority.
NICE-TO-HAVES
- 📦 TypeScript monorepos: You have worked in a large TypeScript, Node.js, or JavaScript monorepo.
- ⚙️ Developer platforms: You have experience with GitHub Actions, Linear, automated testing infrastructure, preview environments, or internal developer platforms.
- 🛡️ Security-aware platform engineering: You have worked on sandboxing, secrets management, least-privilege access, or sensitive code ownership.
- 📏 AI evaluation: You have created evaluation frameworks, benchmarks, or quality metrics for AI-generated code or automation systems.
- 🌍 Open-source communities: You have experience contributing to open-source or source-available projects with active developer communities.
- 🏢 B2B SaaS context: You understand environments where reliability, permissions, data handling, and customer trust are central.
- 🔗 Workflow automation: You’re familiar with workflow automation, integration platforms, AI orchestration, or developer-facing products.
Why join us?
At n8n, you’ll help define how autonomous AI agents become a trusted part of engineering inside one of Europe’s fastest-growing AI-native infrastructure companies. Your work will shape the platform foundations, safety model, evaluation framework, and developer workflows that determine whether agents can contribute meaningfully to production engineering without lowering the quality bar.
You’ll join a remote-first team with high autonomy, high visibility, and a strong builder mindset. Because this is a first-of-a-kind role, you’ll have the opportunity to set direction, influence engineering culture, and create learnings that may inform both internal engineering productivity and n8n’s external product thinking.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: England; Portugal; Spain; Italy; Germany
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is seeking a results-oriented Business Development Representative. The ideal candidate will be a self-starter with a proven track record of success in qualifying leads for commercial and enterprise-level accounts.
RESPONSIBILITIES:
- Use prospecting strategies to reach out to existing users of Docker that demonstrate a propensity to acquire commercial licenses
- Identify the needs and challenges of the prospective customer
- Determine the prospect's interest in Docker
- Schedule discovery meetings for sales representatives and prospects
- Achieve a target number of qualified prospects and new opportunities
- Respond to and qualify incoming inquiries regarding interest in Docker products
- Craft a great first impression to our prospects and customers by adding value during every customer touchpoint
- Partner with cross-functional teams to share customer feedback
- Engage in team development and mentoring
QUALIFICATIONS:
- Proficiency in English and Spanish is required for this role
- 1+ years of work experience in a Sales role
- A demonstrated track record of success
- Proactive and driven
- Excellent phone, writing, and listening skills
- A propensity and willingness to gain a strong understanding of the industry and basic use cases/value propositions that our product offers
- High integrity and a team-first mentality
- Detail-oriented and strong work ethic
- 4-year college degree or equivalent experience preferred
WHAT TO EXPECT
FIRST 30 DAYS
- You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program
- You will learn how to navigate through award-winning sales tools such as; Salesforce, ZoomInfo, Common Room, Outreach, Sales Navigator, and Docker
- You will begin core SDR functions; prospecting, lead qualification, appointment setting go, warm handoffs, Salesforce hygiene, and pipeline management.
- You will work closely with your manager, shadow your peers, and partner with your Account Executive to develop prospecting strategies and campaigns unique to your territory
- At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role
FIRST 60 DAYS
- During your second month, you will be laser-focused on company research and identify target accounts and prospecting strategies in your territory
- Build prospecting lists for target accounts and key decision-makers and then reach out to them using all communication channels (cold calls, email, chat, and social media)
- You will comprehend and maintain in-depth knowledge of Docker’s products and have a great pitch
- Adhere to team KPI metrics and prospecting standards
- You will have an advanced understanding of tools, activities, and best practices to be successful in the BDR role
FIRST 90 DAYS
- In month three, you will be confident in your craft and ready to immerse yourself in your day job fully
- You will continue efforts to improve messaging, processes, and daily activities
- You will be an accomplished lead qualifier and an expert with tools and processes
- You will be ready to operate independently at full speed
Docker does not offer visa sponsorship for this role.
Compensation & Equity
EU: €58.1K – €83K OTE + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Office Based - London, UK
We are hiring a
General Counsel
, reporting to the Chief Operating Officer (COO). This role leads Canonical’s global Legal and Compliance function.
This is a unique opportunity for an
exceptional and commercially-minded senior lawyer
to lead the legal and compliance function of a profitable, fast-growing technology company that is privately held with the intention to list on a public exchange. We’re looking for someone with genuine fluency in the software industry and in open source dynamics, who can translate that insight into clear positions on licensing, commercial contracts and risk, and hands-on execution.
Reporting directly to the Chief Operating Officer, you will
own Canonical's legal, regulatory and governance posture
and lead a distributed team across EMEA and the Americas. Your primary challenge will be to continue building both the team and the architecture: a management layer across two regions, and the governance, contracting and controls a public company needs, in an environment that regularly does things the industry has not done before. You will work closely with our product and engineering teams on licensing and IP questions, with the security function on customer assurance, and you will advise the Board and its committees directly.
In our selection process, we
prioritize intellect and judgement
alongside depth of practice. We are looking for someone with a strong academic background, an active licence to practice, and demonstrable exposure to a multilayered global operational environment.
Location:
This role will be based in our office in London, UK.
The role entails
Leading the global Legal and Compliance function: setting it's structure, standards and priorities across EMEA and the Americas.
Building and managing a management capability: hire and develop managers, set objectives, review performance against a clear bar, and address under-performance directly.
Setting the operating cadence of the function: intake and prioritization of legal work, service expectations with internal clients, and reporting on workload and risk to the leadership team.
Owning public-market readiness on the legal side: corporate governance, group and entity structure, delegated authority, policies, disclosure controls and records, in partnership with Finance.
Advising the CEO, COO, CFO and the Board, and supporting in Board and committee meetings.
Owning the commercial contracting framework: standard templates, negotiating positions, and a deviation and escalation process that makes commitments visible before they are signed.
Leading intellectual property and open source licensing strategy, including copyleft, trademark and the terms on which Ubuntu and our products are distributed.
Owning the global compliance programme: data protection and privacy, export controls and trade compliance, anti-bribery and corruption, competition and AI regulation.
Managing litigation, disputes and regulatory engagement, together with the external counsel panel, its budget and its quality.
Advising on M&A, partnerships, strategic alliances and financing as the company grows.
What we are looking for in you
An exceptional academic track record from both high school and university.
A degree in law, or equivalent, and an active licence to practice in an EMEA or Americas jurisdiction.
Substantial senior in-house experience in a global technology or software business.
Proven experience leading a distributed legal team, including managing managers across regions and time zones.
A track record of setting and holding a high performance bar: hiring well, developing people, and dealing with under performance directly rather than waiting it out.
Experience building or restructuring an in-house legal function, including deciding what is retained, delegated and sent to external counsel.
Technology related experience of:
negotiating and owning commercial technology contracts, including enterprise software and subscriptions, channel and reseller agreements, hardware manufacturer agreements, cloud and services
advising on open source licensing, including permissive and copyleft licences, and familiarity with how open source communities operate.
Experience of, or demonstrable readiness for, public company governance: listing preparation, board and committee support, disclosure and controls.
Depth in at least two of: data protection and privacy, IP and trademark, export controls and trade, competition, or disputes.
Confidence to respectfully speak up, exchange feedback, hold colleagues accountable, and share ideas without hesitation.
Professional written and spoken English with excellent drafting and presentation skills.
Excellent interpersonal skills, curiosity, flexibility, and accountability.
International travel two to four times a year for company events up to two weeks long.
Nice-to-have skills
Experience taking a company through an IPO, or practicing as counsel inside a listed company.
A technical or engineering background, or fluency in how software is built and shipped.
Experience of a subscription or recurring-revenue business model.
Experience building or restructuring an in-house legal function.
A qualification in more than one jurisdiction.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
What You’ll Do
Plan, coordinate, and execute technical support activities for database users and infrastructure
Provide database support remotely and on-site as required
Register, analyze, diagnose, prioritize, and resolve database-related requests
Provide users with clear technical guidance and issue-resolution updates
Troubleshoot database incidents and escalate complex or high-impact issues appropriately
Support database implementations, migrations, and technology-transfer activities
Perform preventive and corrective maintenance to ensure database reliability
Monitor database performance, capacity, availability, and overall health
Identify potential issues and take corrective action before they affect system availability
Administer and configure database management systems according to established security standards
Support backup, storage, recovery, and business-continuity processes
Follow defined service-level agreements for response times, escalation, and downtime notifications
Maintain accurate technical documentation, procedures, and operational records
Collaborate with infrastructure, application, security, and support teams
Contribute to the long-term stability and sustainability of the database environment
What You Bring
Experience administering databases across production, testing, and development environments
Hands-on knowledge of SQL Server and Oracle
Experience administering and configuring backup and storage solutions
Understanding of database security requirements and access controls
Knowledge of backup and recovery strategies
Experience monitoring database performance, capacity, and availability
Ability to troubleshoot database incidents and support technical migrations
Ability to prioritize and reclassify database support tasks based on urgency and business impact
Strong analytical, critical-thinking, and problem-solving skills
Clear communication and effective collaboration skills
Proactive approach and strong sense of ownership
Bachelor’s degree in Information Technology or a related field
Nice to have
Experience with MySQL, PostgreSQL, or MongoDB
Experience working in cloud environments, preferably AWS
Knowledge of Shell, PowerShell, or Unix scripting
SQL Server or Oracle certifications
English or Spanish language proficiency
Experience using AI-powered tools to support technical work, troubleshooting, or productivity
English level
Upper-Intermediate
Work Type:
Hybrid, with on-site attendance twice per week
Location
: Sao Paulo, Brazil
Work Schedule:
10:00 a.m. to 10:00 p.m.
Shift Rotation:
12x36 — 12 hours worked followed by 36 hours off
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote - EMEA
About the Job:
The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth.
Responsibilities:
Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis.
Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success.
Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices.
Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution.
Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase.
Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level.
Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts
About You:
Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment.
Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it.
Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker.
Excellent Communication: Your written and spoken communication skills are outstanding.
Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work.
Highly Adaptable: You excel in a fast-paced and dynamic organizational setting.
Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization.
Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner.
Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team!
Qualifications:
5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets.
Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team.
Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred.
Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline.
Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred.
Experience with both proactive and reactive customer success motions.
We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how.
Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Figma Research team is hiring an experienced researcher for our Rapid Research program. We're product builders who bring research expertise to the team, working closely with designers, product managers, and engineers to clarify problems, test ideas, and recommend what to change—often in one- to two-week sprints.
You'll rotate across product areas, ramp up quickly, and build relationships as you go, energized by unfamiliar products and ambiguous problems and ready to take initiative rather than wait for a fully scoped brief. You bring strong opinions about what makes a great experience, grounded in the needs of the people using it, spot connections across product areas, and combine deep qualitative and quantitative research expertise with a flexible, resourceful approach to moving quickly without sacrificing rigor. Beyond individual studies, you bring a clear point of view on what to build or change, tailor your communication to your audience, and are willing to challenge assumptions and say the hard thing with care—asking for help when you need it and offering it when others do.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Scope and run focused research in quick sprints, using sound methods to answer the questions most likely to change a product decision
Turn findings into specific recommendations a designer or PM can act on, working through tradeoffs and helping the team put them into practice
Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights
Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term
Contribute beyond research studies by using our products, joining design reviews, and helping teams recognize when they have enough information to act
Bring clarity to ambiguous problems, challenge assumptions, and adjust the scope or approach as you learn
Experiment with tools, templates, and workflows to make research faster and sharper
We'd love to hear from you if you have:
7+ years of experience in research at high-growth product organizations, UX/design agencies, or strategic consultancies focused on digital experiences
Proficiency in mixed methods research, including qualitative approaches such as interviews and quantitative approaches such as surveys and data analysis
Strong product judgment, with examples of specific recommendations you made and how they shaped the product, backed by strong communication and storytelling skills with a track record of securing executive buy-in
Experience ramping up quickly on new projects and delivering clear recommendations in one- to two-week research sprints, turning ambiguous problems into clear questions and a practical path forward
A scrappy, flexible approach, adapting to changing priorities and tight timelines while maintaining sound research methods, including active use of AI tools to improve speed, quality, or scale
While it's not required, it's an added plus if you also have:
Proficiency in designing and prototyping, ideally within the Figma suite of tools
Familiarity with researching design tools, developer tools, creative software, or other products people use to build things
A background in product design, product management, or engineering
Ability to combine product analytics with qualitative research to inform recommendations
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
Coding agents are only as good as the context they're given. Most explore a repository like a new hire on day one – grepping, opening files, guessing. JetBrains Context replaces that with actual knowledge of your whole codebase and resources, served to any agent that asks. If you want to own the layer that decides what an agent knows before it writes a single line, this is for you.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
As agents get better at searching for themselves, what is the durable value of a managed retrieval layer? We need someone with an opinionated answer to own JetBrains Context as a product – defining what it is for, who it is for, how we measure success, and where it goes next.
This is a hands-on role where you'll manage the product from a terminal and agent session rather than slides. You'll bridge the technical core and cross-functional teams: collaborating closely with engineering and ML teams on indexing pipelines and retrieval quality, working with Air, IDE, and Junie teams on integrations, and partnering with marketing, developer advocacy, sales, and customer success on positioning and adoption. You'll take full ownership of defining problem statements, setting explicit trade-offs, and balancing cost, latency, and freshness across the platform.
Day to day, you will:
Build and maintain a deep working understanding of chunking, embeddings, index freshness, retrieval, reranking, and agent-facing surfaces.
Define and defend an opinionated vision for the product's evolution, including explicit target audiences, use cases, and key success metrics.
Translate product strategy into actionable problem statements, priorities, plans, and milestones with an explicit definition of “done”.
Communicate product direction clearly to engineering, leadership, cross-functional stakeholders, customers, and prospects.
Analyze competing context and code-search products through direct use to establish clear differentiators and identify gaps.
Define core operational and product metrics – index freshness, retrieval quality, agent task outcomes, adoption, retention, and unit economics – to guide decision-making.
Represent the product externally by sharing roadmaps, publishing updates, speaking to developer audiences, and gathering community feedback.
Partner with ML teams on model evaluation and platform teams on service scale, reliability, and cost.
What you’ll bring
A well-argued point of view on where AI-first development is going and what agents genuinely need from a context layer.
Comfort with technical depth across embeddings, retrieval quality, sub-agents, tool-calling, indexing costs, and API design.
The habit of using the product you build daily alongside competitors' tools.
Communication that adapts to different audiences, from staff engineers and enterprise architects to conference attendees.
A data-informed approach that combines telemetry, evaluation results, customer conversations, and market signals.
Comfort with ambiguity and a preference for defining a new category over copying an existing one.
What you’ll need
Proven experience owning a complex developer, platform, or infrastructure product end to end, including strategy and roadmap.
Hands-on familiarity with modern AI coding tools and agent workflows.
The technical capability to work directly with engineering on retrieval behavior, APIs, data models, and integration surfaces.
The ability to define metrics for quality-sensitive products and build evaluation habits that maintain product standards.
Experience communicating a product externally through written content, talks, or community engagement.
Practical experience with search, retrieval, RAG, developer search, or static analysis at scale is a plus.
What success looks like
Within your first months, you'll form and share a clear thesis for what JetBrains Context is and is not – one the engineering team recognizes as theirs and leadership can invest in. You'll establish a metrics story that distinguishes real retrieval quality from vanity usage, a roadmap with clear trade-offs, and a documented evaluation of serious competitors.
Longer term, success means JetBrains Context becomes a deliberate choice for developers and organizations, agents get measurably better answers because it exists, enterprises adopt it for its governance and scale, and the market clearly understands its unique value because you've communicated it effectively.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-HYBRID
#LI-AA1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Partner Success Manager to facilitate manufacturing partners' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our first line of defense against requests languishing in queues and losing valuable production time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the partner community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the production process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding partner expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary tactical driver for partner success, proactively resolving critical production blockers such as unexpected cost or lead time discrepancies, freight inquiries, and label generation issues
Manage the end-to-end resolution of job cancellation requests and missing inspection documents
Oversee PSS dispute resolutions
Maintain constant awareness of communication queues to ensure tasks are prioritized effectively and prevent production stalls
Facilitate the recovery of troubled orders and execute pull-in requests to meet month-end and quarter-end goals
Collaborate cross-functionally with internal Operations and Quality CoE teams to bridge communication gaps and optimize manufacturing outcomes
Build trust-based relationships with the partner community, providing transparent updates on project status and quality requirements
Identify process automation opportunities and maintain rigorous documentation for revenue recognition
Provide peer coverage to ensure continuous support
Escalate complex risks to leadership while strictly adhering to Xometry's quality management systems
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
4+ years of experience in supply chain and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping production underway
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: India, Bangalore
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
About the role:
This is a 6-month contract position where you will own the day-to-day management of Travel & Expense (T&E) processes, working closely with the AP team. Responsibilities include coding, reconciling, and chasing exceptions to keep the T&E engine running smoothly.
What you’ll do:
— Own Ramp expense management end-to-end: review, code, and approve expense reports, chase missing receipts, and enforce policy compliance.
— Administer Navan travel: reconcile bookings and spend, flag policy exceptions, and support employees through out-of-policy approvals.
— Review AP bills for accuracy, coding, and approval routing, catching duplicate invoices and mismatched amounts before payment.
— Reconcile Ramp and Navan activity against the General Ledger and drive the exception queue to zero before every close.
— Serve as the responsive point of contact for vendors, confirming payment details, tracking status, and resolving disputes.
— Identify recurring T&E issues and propose and document process improvements.
What we're looking for:
— 3+ years of AP & T&E experience, ideally in SaaS or a high-growth environment.
— Hands-on experience with Ramp and/or Navan (or comparable tools like Concur, Expensify, TravelPerk).
— Sharp eye for detail and strong understanding of expense policy enforcement.
— Excellent written and verbal communication skills.
— Ability to manage a recurring, deadline-driven workload.
— Experience with NetSuite or a comparable ERP is a plus.
Compensation & Benefits:
— Contracted engagement at $45–60/hr USD depending on experience, for an estimated 6-month term.
Our Process:
— 30-minute video call with a Recruiter.
— 45-minute video call with the Hiring Manager.
— 45-minute cross-functional screen with a member of the AP team.
— Final candidates will complete background check and employment verifications.
Customer.io is committed to inclusion and equity, using bias-free hiring practices and building an inclusive team culture.
Zscaler is looking for an Account Executive based in Chicago to join their Sales and Go-to-Market team, reporting to the Regional Director. The role involves building relationships with important internal and customer stakeholders, including c-suite decision-makers; creating a long-term account strategy aligned with customer goals; collaborating with teams to meet customer needs and contribute to account planning; and being a trusted advisor by understanding client businesses and aligning Zscaler solutions with their goals.
Minimum qualifications include demonstrated curiosity and active exploration of AI tools with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving, 2+ years of full-cycle sales experience within the software or security industry, a Bachelor’s degree or equivalent experience, and progressive selling experience engaging with accounts.
Preferred qualifications include established relationships with current and prospective customers with a deep understanding of how technology facilitates high-level business goals, proficiency in strategic sales planning with a proven track record of closing net new logos, and experience meeting or exceeding sales targets through the effective use of channel partnerships.
The salary range for this full-time position is $90,300 to $129,000 USD per year, excluding commission, bonus, equity, and benefits. Benefits include various health plans, time off plans for vacation and sick time, parental leave options, retirement options, education reimbursement, in-office perks, and more. The position supports a hybrid working model with remote work options.
Zscaler is committed to equal employment opportunities and fostering an inclusive environment that values all backgrounds and perspectives. The company complies with all applicable pay transparency rules and provides reasonable accommodations in recruiting processes for candidates with diverse needs.
By applying, candidates adhere to applicable laws, regulations, and Zscaler policies related to security and privacy standards.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We’re looking for an experienced Go-To-Market (GTM) Recruiter in Tokyo to partner closely with our Japan leadership team to attract, engage, and close top talent from an array of backgrounds. In this role, you’ll help build our Japan organization in a high-ownership, high-growth environment. We will look to you to advise and consult with hiring managers and interviewers, proactively source and engage future Notinos, and design a rigorous hiring processes while ensuring a delightful candidate experience.
WHAT YOU'LL ACHIEVE:
- Own the Japan recruiting process for GTM roles, primarily for Solutions Consultants (direct sales) and other GTM roles.
- Operate autonomously across the end-to-end cycle, from direct sourcing and screening through close, while ensuring a thoughtful candidate experience at every step.
- Run role kick-off meetings, define profiles, and align interview plans and scorecards to drive consistent, high-quality decisions.
- Utilize internal hiring metrics and external market data to proactively propose recommendations and solutions to leaders.
- Drive our diversity and inclusion strategy forward, with a heavy emphasis on sourcing and maintaining a well-balanced and diverse top-of-funnel candidate slate.
- Build and nurture future talent pipelines for priority Japan GTM roles.
- Establish trusted partnerships with the Japan leadership team to ensure Notion hires the right talent at the right time to achieve the company’s ambitious goals.
- Ensure scalable, structured hiring plans for all roles with a strong sense of urgency and agency, while building repeatable processes and creative solutions that help the recruiting team scale for years to come.
- Inspire candidates throughout all stages of the interview process, and build a customized close for each candidate.
- Collaborate closely with peers and cross-functional partners, including Recruiting Coordinators, HRBPs/People Partners, Compensation Partners, Recruiting Operations, Executive Operations Partners, and Revenue Operations.
SKILLS YOU'LL NEED TO BRING:
- You have at least 5 years of recruiting experience, preferably in a high-growth, in-house environment. Agency background is also welcome if you have full-cycle IT/SaaS sales hiring experience.
- You have a track record of directly sourcing, qualifying, and closing exceptional GTM talent (e.g. Sales, Customer Success, Pre-Sales, Professional Services) based in Tokyo.
- You can partner with, manage, and influence leadership stakeholders effectively. You have coached and guided hiring managers and interviewers through the full recruiting process.
- You have built diverse candidate pipelines and helped hiring managers build inclusive teams.
- You have outstanding communication and interpersonal skills in both English and Japanese (written and spoken fluency in both are required.)
- You have a relentless focus on delivering a high-touch, high-quality recruiting experience, while respecting candidates’ and hiring managers’ time.
- You can multitask and prioritize in a fast-paced, ever-evolving environment.
- You’re a team player with an optimistic attitude, and you’re comfortable wearing many hats in a smaller organization.
NICE TO HAVES:
- You have owned the end-to-end hiring process at global SaaS companies.
- You have managed roles and candidates across regions outside of Japan.
- You’re a Notion power user!
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
УдалённоArgentina Remote
УдалённоseniorCanada Remote
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.