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Location: Budapest, Budapest, Hungary Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. W hat We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 2 years of experience in language-related roles, including translation, interpretation, or localization. Proficiency in both spoken and written language relevant to the job, along with a high level of English & Portuguese language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willingness to work according to a given schedule to support 24x7 language-related operations. Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers. Nice to Haves Familiarity with cryptocurrency and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite. Why Join Us? Competitive remuneration package Yearly performance bonus Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed. Employee engagement, recognition and appreciation program. Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations. #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Sta. Rosa, Laguna Workplace: OnSite Duties and Responsibilities - Customer Onboarding - Conducts customer due diligence and KYC (know-your-customer) - Checks the legitimacy of the proof of identity and escalates immediately if suspected counterfeit or suspicious. - Validates the completeness and accuracy of customer information on the customer information sheet/account opening form. - Conducts signature verification. - Photocopies the proof of identity and files it together with the account opening form. - Creates the customer profile and opens the account in the Core Banking System (CBS) - Secures appropriate approval for the creation completed. - Releases passbook / chequebook / Time Deposit Certificate, as applicable, depending on the product availed by the customer. - Scans the Account Opening Document Set. - End-Of-Day (EOD) generation of report of all accounts opened and submits EOD report to the Service Delivery Head. - Customer Information Update – validation of customer documents presented to support the update if customer-initiated request or performs update of customer profile as part of the periodic review. - Conducts Enhanced Due Diligence as necessary. - Maintains Customer’s Account in the system based on customer’s request or bank-initiated activities. - Preparation of Customer Notifications and monitor its delivery status. - Fire-Proof Cabinet / Vault Custodianship - Safekeeps accountable forms and records the utilization of accountable forms. - Safekeeping of Account Opening Documents, together with the proof of deposit, in a secured and organized manner during the branch banking hours. - Act as dual custodian to safekeep or release the cheques received in a fire-proof cabinet/vault for deposit to the Depository Bank by the Teller. - Customer Interaction such as but not limited to: - Attends to customer queries at the branch. - Responds to Customer Inquiry via email. - Resolves customer complaint. - Call-out (TD Maturity, Bounced Cheques, etc.) - Release and Monitoring of Bounced Cheques Pick up and/or Replacement - Debit Cards Handling - Release of Debit Cards to Customers and Tagging in the System - Blocking of Card – Lost / Stolen - Destruction of aged card - All files shall be safekept in the designated filing cabinet and shall be within the retention period. - Ensure completion of tasks assigned within the agreed turnaround-time. - Other processes that may arise related to Account Services. - Timely reports concerns identified and possible issues that might have impact to branch operations. - Acts as reliever when somebody goes on leave based on the relief arrangement within the team. - Organizes team files (soft and hard copy) and adheres to the record retention policy. - Identifies processes/systems for improvement but ensuring controls are in place. - Initiates projects for the betterment of the team and the company as a whole. - Participates on UAT/UVT for new or enhancement of systems that will have impact to the team. - Participates in Business Continuity Plan (BCP) Activities. - Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor. - Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above. - Assists in combatting money laundering by ensuring processes required are in place. - Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies. - Strict adherence to company’s policies and code of conduct. EDUCATION & COMPETENCIES - University degree on Banking & Finance, or any related Business Course - With at least 3 years of relevant experience in a banking industry - Strong knowledge and experience in teller services or branch operations - Sufficient knowledge of BSP regulations - Good communication skills - Problem-solving skills in a well-structured manner - Ability to work with different culture, race, or ethnic group. - Can work independently with minimal supervision. - Acceptable risk management skills and ability to mitigate identified risks. - Good interpersonal skills - Keen attention to details - Organize, innovative and results oriented. - Ability to multi-task in a fast-paced environment - Positive attitude knows how to find ways to address different circumstances. - With official Signature Verification, KYC / CDD Training / Seminars attended.

Location: Tbilisi, Georgia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced customer experience professional with leadership skills and a strong passion for being strategic and using insights to deliver exceptional service? Does leading support within one of Europe’s fastest-growing tech companies sound like your next adventure? If the answers to the questions are "yes" then keep reading! Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners. We launched in Georgia in April 2018 and have since then started conquering the food delivery scene in Tbilisi, Batumi, Rustavi and Kutaisi and other cities in Georgia. As our team is growing, we're looking for a Support Manager to join our Shared Service Center team in Georgia! In our Support team there is no typical day. To be successful in this role you will need to be independent, customer-oriented, and have excellent interpersonal and relationship-building skills to provide best support to our Customers, Restaurants and Courier Partners. We are looking for someone who takes ownership beyond the obvious and who can take that extra step to support the team. As our Support Manager you will lead our Shared Service Center  team and inspire the high-quality standard of service that we provide to our customers and partners. With their excellent management skills, our Support Managers ensure that our Support Leads are running the operations between customers, restaurant partners and courier partners smoothly. What you’ll be doing Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners Contribute to strategic initiatives and their execution in order to constantly improve the service proposition Guide and coach the team in order to improve the associate’s performance, personal development and happiness Implement new work procedures and features and encourage feedback around these Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements. Together with the Content, Training and Quality team, develop the quality and content processes within the Support operations in line with the training operations Collaborate closely with other teams to meet the needs of the customers and improve overall level of service. Lead by example and show what customer-obsessed means: At Wolt, the Support Team knows that customer interactions serve a larger purpose than simply fixing problems. The Support Manager will lead by example and raise the bar for the way support is provided at Wolt. Our humble expectations You can formulate yourself very well, both verbally as well as in written form in English and Georgian. You are customer obsessed and have experience in Customer Support or Customer Service. You have 3-5 years of experience in leading a team, preferably leading a leadership team or other more senior team You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance. Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise. You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills. You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment. You have strong presentational skills and proficiency in Office tools Any trainings or experience in people or project management are an advantage A degree in Business Administration is a strong plus! Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Phoenix, Arizona Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Hybrid - San Francisco, New York City, Austin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We're hiring a Head of Professional Services to build and lead Vercel's global professional services organization, composed of our Technical Account Management (TAM) and Forward Deployed Engineering (FDE) functions. These functions embed directly with our most strategic customers to design, build, and ship production applications on Vercel using Vercel's core platform, Next.js and our agent stack, taking projects from first prototype through production rollout. You will define how this function operates: the engagement model, the delivery methodology, the commercial structure, and the team itself. You will report directly to our Global Head of Field Engineering, and partner closely with GTM and Product Leadership to run a business function that turns our largest customers' complex implementations into production deployments, drives adoption and expansion, and feeds what you learn in the field back into our product roadmap. This is a hybrid position based in San Francisco, Austin or New York, with 3 days per week (Monday, Tuesday, Friday) required in office. What you'll do Define the engagement model: how engagements are scoped, staffed, sequenced, and measured, and which accounts qualify for embedded support. Own delivery excellence for strategic customer engagements, from discovery and technical scoping through production deployment and stabilization. Establish the commercial model for professional services, including packaging, pricing, capacity planning, and resource allocation across competing customer priorities. Stay hands-on where it matters: architecture reviews, system design, and unblocking critical engagements alongside your team. Codify field learnings into repeatable playbooks, reference architectures, and delivery patterns that scale beyond individual engagements What you need 10+ years in software engineering, forward deployed engineering, or technical consulting roles, with at least 5 years leading customer-facing engineering or delivery teams in a high-growth environment. Experience building a team, function, or service line from zero, including hiring, methodology, and operating model. Strong background in modern web technologies (JavaScript/TypeScript, React, Next.js, Node.js, cloud infrastructure) with the ability to review code and whiteboard architectures credibly. Experience building or deploying LLM-powered applications and an understanding of how model behavior shapes product decisions. Commercial acumen: you have scoped, priced, and delivered technical engagements for enterprise customers and understand utilization, margin, and capacity tradeoffs Bonus if you Have built with Vercel, Next.js, AI SDK, or v0. Have led forward deployed or embedded engineering teams at an AI-native or developer platform company. Have owned a professional services P&L or defined services pricing and packaging from scratch. Are comfortable representing the function externally at conferences, customer executive briefings, or large-scale events. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $300,000 - $370,000 plus annual bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Minneapolis, Minnesota Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Fort Wayne, Indiana Area Workplace: onsite About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: St. Louis, Missouri Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Des Moines, Iowa Area Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Omaha, Nebraska Workplace: onsite About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Budapest, Budapest, Hungary Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. What We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. Proficiency in both spoken and written Dutch, along with a high level of English language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willing to work on shift rotation. Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers. Nice to Haves Familiarity with cryptocurrency and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite. Perks & Benefits Competitive remuneration package Yearly performance bonus Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed. Employee engagement, recognition and appreciation program. Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations. Hybrid work environment available as part of our flexible working approach #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM   Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers. As a Senior Software Engineer in Payward Services you'll build and scale the systems that make this platform work under the hood, from real-time coordination across services to the infrastructure enterprise partners depend on to move money and assets safely, at scale, every day. We’re looking for builders who thrive in ambiguity, move quickly with ownership, and care deeply about creating robust solutions.   THE OPPORTUNITY - Design and implement robust Rust services and libraries that power trading, payments, and crypto experiences with a focus on reliability, performance, and user impact. - Write reusable, testable, and highly efficient code that scales across teams and supports revenue-critical systems without compromising safety or security. - Collaborate on large-scale distributed systems architecture, translating evolving product requirements into resilient, low-latency solutions. - Work alongside hundreds of experienced Rust engineers, contributing to a high-performance, product-driven engineering culture.   WHAT YOU BRING - 5+ years of software engineering experience - Proficient in writing network services or asynchronous code in Rust - Have a security-first mindset during system design to ensure robustness - Demonstrate the ability to autonomously debug issues across the stack (OS, network, application) - Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions - Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems - Take complete end-to-end ownership of systems and libraries - Provide mentorship to other engineers while contributing to defining the technical culture NICE TO HAVES - Experience building B2B focused products, ideally in the fintech or crypto space Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Client Services Manager sets the standard for exceptional client experiences. This role blends hands-on leadership with operational excellence—driving performance, streamlining processes, and building a high-performing team. You’ll lead by example, inspire your team to exceed expectations, and continuously improve service delivery, all while fostering a collaborative, client-first culture. Reporting line: Head of Client Services Location: Remote What you'll do: — Lead, mentor and develop a team of client service associates - set clear expectations, give honest feedback, and run regular reviews that actually help people level up — Own team workload, coverage and cross-functional collaboration so every client gets a fast, meaningful answer — Build a culture of accountability, continuous improvement and client-first thinking. Set the standard by living it yourself — Define & refine service standards, processes, and playbooks, making sure they’re followed in practice, not just on paper — Play a key role in incident management, ensuring issues are brought to light swiftly — Convert the queue to actionable insights, identifying trends and patterns to address — Work closely with Service Design on system optimisation and client experience Qualifications: — 3+ years of experience in prime brokerage or similar financial markets exposure — A proven track record of leading, coaching and developing people, managing performance and running a service team day to day — Excellent communication and relationship management skills. You build trust quickly, with clients and colleagues alike — Strong problem-solving skills & ability to coordinate multiple stakeholders towards a fast resolution — High attention to detail and a strong control & risk mindset What we offer: — A competitive salary that reflects what you bring — Fully remote - enjoy the freedom to work from anywhere — Corporate Macbook — Top-tier tech stack: Claude Code, in-house app building platform, Gemini Enterprise — Innovative & inspiring culture, autonomous and informal work environment — Extended benefits: choose from: Health insurance/extra annual leave/wellbeing program — Ongoing education & training programs — Opportunity to network and connect at Corporate Events — Team off-sites and paid business trips when needed — Global career opportunities *Benefits/perks vary depending on the nature of your employment with the company and the country where you work

Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Denmark; Germany; Poland; Praha, Prague, Czech Republic Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. About the Role Client Services Manager sets the standard for exceptional client experiences. This role blends hands-on leadership with operational excellence—driving performance, streamlining processes, and building a high-performing team. You’ll lead by example, inspire your team to exceed expectations, and continuously improve service delivery, all while fostering a collaborative, client-first culture. Reporting line : Head of Client Services Location: Remote Responsibilities Lead, mentor and develop a team of client service associates - set clear expectations, give honest feedback, and run regular reviews that actually help people level up Own team workload, coverage and cross-functional collaboration so every client gets a fast, meaningful answer Build a culture of accountability, continuous improvement and client-first thinking. Set the standard by living it yourself Define & refine service standards, processes, and playbooks, making sure they’re followed in practice, not just on paper Play a key role in incident management, ensuring issues are brought to light swiftly Convert the queue to actionable insights, identifying trends and patterns to address Work closely with Service Design on system optimisation and client experience Qualifications 3+ years of experience in prime brokerage or similar financial markets exposure A proven track record of leading, coaching and developing people, managing performance and running a service team day to day Excellent communication and relationship management skills. You build trust quickly, with clients and colleagues alike Strong problem-solving skills & ability to coordinate multiple stakeholders towards a fast resolution High attention to detail and a strong control & risk mindset What we offer* A competitive salary that reflects what you bring Fully remote - enjoy the freedom to work from anywhere Corporate Macbook Top-tier tech stack: Claude Code, in-house app building platform, Gemini Enterprise Innovative & inspiring culture, autonomous and informal work environment Extended benefits: choose from: Health insurance/extra annual leave/wellbeing program Ongoing education & training programs Opportunity to network and connect at Corporate Events Team off-sites and paid business trips when needed Global career opportunities *Benefits/perks vary depending on the nature of your employment with the company and the country where you work EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. 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Location: Budapest, Budapest, Hungary Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About this job: Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks. What You’ll Be Doing: Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. W hat We Look For In You: A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 1-2 years of experience in language-related roles, including translation, interpretation, or localization. Proficiency in both spoken and written language relevant to the job, along with a high level of English language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Availability to work a Monday–Friday, 9:00–18:00 schedule . Please note: business needs may evolve, and future adjustments to working hours may be required. Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers. Nice to Haves: Familiarity with cryptocurrency and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite. Why Join Us? Competitive remuneration package Yearly Performance Bonus Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed. Employee engagement, recognition and appreciation program. Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations. Hybrid work environment available as part of our flexible working approach #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Budapest, Budapest, Hungary Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. What We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 1 years of experience in language-related roles, including translation, interpretation, or localization. Proficiency in both spoken and written language relevant to the job, along with a high level of English & Spanish language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willingness to work according to a given schedule Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers. Nice to Haves Familiarity with cryptocurrency and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-HYBRID #LI-GB1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Budapest, Budapest, Hungary Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. What We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 1 years of experience in language-related roles, including translation, interpretation, or localization. Proficiency in both spoken and written language relevant to the job, along with a high level of English & French language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willingness to work according to a given schedule Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers. Nice to Haves Familiarity with cryptocurrency and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-HYBRID #LI-GB1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .