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Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re looking for a Software Engineer to join our AI Tooling team and help shape how developers and agents build with Supabase. You'll build and own our AI tooling, including agents, the MCP server, agent skills and the dashboard assistant, and as the space moves you'll build the tooling for new technologies too. You'll build it all eval-first: every tool ships with evals and metrics, so we know, with evidence, that it makes agents better rather than worse. You'll work closely with the Docs, CLI, Frontend and SDK teams, and with the AI Tooling Infrastructure engineers who run these services in production. Other teams contribute to AI Tooling to improve Supabase's agentic capabilities, and you'll help them do that while keeping the quality bar high. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR - Build and improve the AI tooling we run today, including the MCP server, agent skills, agents and the Assistant. - Make new Supabase products usable by agents from day one: tools, skills and evals for new product surfaces. Also build tooling for new AI technologies as they emerge: prototype quickly, evaluate honestly, and decide with the team what is worth taking to production. - Drive an eval-first approach: build and improve evals, instrumentation and feedback loops, measure tools against a no-tool baseline, and help define the quality KPIs and gates that stop regressions shipping. - Understand how customers and agents actually use what we ship, and turn that into improvements to our tooling, interfaces and documentation. - Design how documentation and product knowledge are exposed to agents, and measure whether it works. - Build patterns and tools that help customers add AI to their own apps, such as MCP on Edge Functions, vector embeddings and agents running on Edge Functions. - Enable teams to improve Supabase's agentic capabilities through contributions to AI Tooling: clear contribution paths, templates, documentation and review practice. - Centralise shared AI logic so teams reuse it rather than duplicate it. - Ship tools that are battle-tested, with strong tests, benchmarking and stress testing where it counts. - Work with the AI Tooling Infrastructure engineers on reliability, auth and hosting. - Work across Docs, CLI, Frontend, SDK and other teams to deliver one coherent developer experience, and stay close to the fast-moving AI ecosystem. YOU MIGHT BE A GOOD FIT IF YOU MUST HAVE: - Have 5+ years of experience in professional software engineering experience. - Write strong TypeScript and know the JavaScript ecosystem well: npm, ES modules, bundlers, compatibility. - Are deeply familiar with the AI ecosystem: current tools, agent patterns and practical trade-offs. You can tell a durable pattern from hype. - Have built developer tools, product interfaces or platform primitives used by other engineers. - Have designed or used evaluation frameworks to measure AI quality, reliability and task success, and understand baselines, variance and cost. - Have strong judgement about where AI improves workflows and how to avoid fragile or gimmicky experiences. - Write tests and validate reliability in real-world conditions. - Know Postgres and relational database practice. - Communicate clearly in writing, work across product, engineering and docs, and thrive in async, globally distributed teams. - Are comfortable navigating ambiguity and moving quickly. NICE TO HAVE: - Experience with vector databases and embeddings, ideally pgvector. - Examples of customer-facing AI features or agents you've shipped. - Examples of documentation or structured knowledge designed for developers or agents. - Experience with Braintrust or a similar eval and tracing platform, or setting up CI quality gates. - Open-source contributions or developer tooling you've maintained. - Experience across several product surfaces or teams. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Задачи: — Установка, настройка и диагностика серверного и сетевого оборудования. — Монтаж и подключение оборудования в серверных и телекоммуникационных помещениях. — Контроль состояния аппаратной инфраструктуры и своевременное выявление неисправностей. — Проведение планового технического обслуживания и профилактических работ. — Ведение учета оборудования и обновление технической документации. Требования: — Минимум 2 года опыта работы в сфере IT инфраструктуры. — Практический опыт эксплуатации серверного и сетевого оборудования. — Знание принципов работы серверов, систем хранения данных (СХД), ИБП и сетевого оборудования. — Понимание архитектуры ЦОД и требований к размещению серверного оборудования. — Знание основ работы TCP/IP, Ethernet и локальных сетей. — Навыки работы с технической документацией и схемами. Условия: — Опыт работы с оборудованием Dell, HPE, Lenovo, Huawei будет преимуществом. — Опыт работы с VMware и виртуальной инфраструктурой. — Знания диагностики инфраструктурных проблем в Linux и Windows Server. — Возможность работать в стабильной компании с 30-летней историей. — Гарантированный социальный пакет и льготы. — Комфортная рабочая среда и офис в центре города.

Location: Tbilisi, Georgia; Astana, Kazakhstan; Yerevan, Armenia; Almaty, Kazakhstan; Warsaw, Poland Join COLIBRIX ONE – Innovating the Future of Payments At COLIBRIX ONE* , we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. About The role: We’re looking for a technically skilled Technical Support Specialist to join our growing L2 support team. This role is ideal for someone with a solid background in Linux administration, system monitoring, and hands-on troubleshooting. The ideal candidate is passionate about system reliability, enjoys automating routine tasks, and is comfortable working in a shift-based schedule. Experience in IT operations, FinTech, or payments infrastructure is a strong advantage. Responsibilities: Provide timely technical support to internal teams and partners regarding system monitoring and service stability Maintain and use tools like Prometheus , Grafana , Loki , and Alertmanager Log, analyze, and categorize incidents in Jira Service Management , and escalate issues when needed Develop and maintain small automation tools (e.g., Python scripts, Telegram/Slack/Jira bots ) Administer Linux servers : logs, access control, services, cronjobs Document recurring issues and solutions in Confluence Work with REST APIs to integrate with third-party systems Participate in a 24/7 shift rotation , including nights and weekends Requirements: 1+ years of experience in technical support Strong command of the Linux CLI , logs, services, file permissions, and networking Experience working with monitoring and alerting systems Understanding of incident and problem management (ITIL or Jira workflows) Basic skills in Python scripting Experience with Telegram, Slack, or Jira bots is a strong plus Understanding of REST APIs Excellent written and verbal communication skills in English and Russian Willingness to work in a shift-based environment (including on-call) Attention to detail, excellent communication skills and ability to explain complex technical concepts in simple terms Nice to Have: Experience in FinTech, acquiring, or payment systems Familiarity with Docker, CI/CD, or centralized logging systems (e.g., ELK, Jaeger) Hands-on contributions to automation or monitoring in production environments What we offer: Opportunity to shape the future of fintech solutions within a growing company Collaborative, horizontal team structure that values your expertise and ideas Continuous learning and development opportunities to enhance your skills and career growth Competitive salary and benefits package Flexible work arrangements to support work-life balance * Please note that this position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.

Location: Philippines Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a Junior/Middle DevOps Engineer - Monitoring Support to join our team and provide exceptional customer support. Role Overview: This role focuses on production monitoring and first-line operational support during assigned shifts. The engineer will stay available throughout the shift, monitor alerts/Jira, follow predefined instructions, escalate incidents when needed, and perform actions such as checks or service/server restarts. The working hours are 00:00–09:00 CET, including weekend shifts when required. About the project: The project is a cybersecurity platform that consolidates vulnerability, threat, and asset data to help organizations identify, prioritize, and remediate critical security exposures. It integrates data from a wide range of security tools and provides centralized capabilities for risk-based vulnerability management, workflow automation, and scalable exposure management. Responsibilities: Monitor production systems during assigned shifts React to alerts, incidents, and system issues Support AWS-based cloud runtime infrastructure Investigate issues using monitoring and logging tools Perform occasional DevOps and infrastructure support tasks Support CI/CD pipelines and deployment processes Maintain and troubleshoot Linux-based environments Support web server, process control, and application runtime configurations Work with dashboards, metrics, logs, and alerting systems Support infrastructure and application security practices Document incidents, actions taken, and system changes when needed Requirements Junior to Middle-level experience in DevOps, SRE, Linux administration, cloud operations, or infrastructure/production support Basic experience with AWS EC2 Basic understanding of monitoring tools such as Grafana, Prometheus, and Loki Linux administration skills Basic scripting experience with Bash, Python , or similar tools Understanding of CI/CD pipelines Experience with Git-based tools, preferably Bitbucket Ability to follow predefined instructions and escalate issues properly Responsible approach to monitoring and incident handling Availability to work during European business hours English level: upper-intermediate

Location: Poland QA & Verifications Engineer Are you a skilled QA & Verifications Engineer seeking a challenging and rewarding opportunity? Do you combine strong technical expertise with a sharp eye for detail and a passion for delivering high-quality software? If so, Codekeeper would love to hear from you. We are looking for a problem-solver who enjoys working in a dynamic environment and takes pride in ensuring reliability, accuracy, and performance. In this role, you’ll collaborate closely with cross-functional teams, contribute creative solutions, and uphold the highest standards of quality across our systems and processes. If you’re analytical, collaborative, and committed to excellence, this is your opportunity to make a meaningful impact. We’re accepting applications over the next two months and will close the position as soon as we find the right match - so we encourage early applications. About the Role The primary focus of this role is to ensure the integrity and reliability of our customers' software through verification processes. This role involves analyzing technical documentation, executing successful software builds in various programming languages, and validating software functionality against specified requirements. Additionally, you will be involved in conducting thorough testing of various scenarios, employing both manual and automated testing approaches. Your meticulous attention to detail will enable you to identify and report any bugs or glitches discovered during testing. What You’ll Be Doing Software Verification Conduct verification of customer software using provided technical documentation Achieve software builds across various programming languages Identify, diagnose, and resolve build issues, ensuring software meets quality standards Quality Assurance & Testing Conduct end-to-end testing of application features across multiple scenarios Use both manual and automated testing methods to validate functionality Identify, document, and report bugs or inconsistencies to ensure a high-quality user experience Technical Analysis and Problem Solving Analyze software requirements and technical documentation to understand build processes and dependencies Collaboration and Communication Communicate effectively with team members and clients to understand requirements and provide updates Continuous Learning and Improvement Stay updated with emerging technologies and programming languages relevant to software verification Contribute to the continuous improvement of verification processes and practices Why Codekeeper? We were founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference About You 3+ years development / DevOps experience (beneficial) 2+ years of experience with Linux, Windows and Mac environment fundamentals Basic understanding of popular backend languages (Python, Java, NodeJS and PHP) Prior experience or understanding of database- and server configuration (MongoDB, SQL, MySQL) Prior experience or understanding of Git Basic knowledge of front-end languages HTML, CSS, and JavaScript beneficial Basic knowledge of AWS technologies beneficial Basic knowledge of API configuration beneficial Experience with various build tools, like (but not specifically) msbuild, webpack, maven, and others of the type beneficial Additional Requirements Technical Expertise: Proficiency in multiple programming languages and software development tools Analytical Skills: Strong ability to analyze technical documentation and identify key requirements Problem-Solving: Excellent problem-solving abilities to diagnose and resolve complex software issues Communication: Effective communication skills, both verbal and written, for collaborating with teams and clients Adaptability: Ability to adapt to various programming environments and quickly learn new technologies Teamwork: Strong team player with the ability to work in cross-functional teams Time Management: Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously Additional Info Job Location: Remote (#LI-Remote) Join us to shape the future of software escrow! How To Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Romania QA & Verifications Specialist Are you a skilled QA & Verification Specialist ready for a challenging and rewarding next step? Do you combine strong technical expertise with sharp analytical thinking and a genuine passion for delivering high-quality software? If so, Codekeeper invites you to join our team. We are searching for a detail-oriented professional with a passion for problem-solving and a commitment to excellence. In this role, you will help ensure the reliability, accuracy, and performance of our systems while collaborating closely with cross-functional teams. Your work will directly contribute to maintaining the high standards our clients expect. If you thrive in a dynamic environment that values creativity, teamwork, and continuous improvement, this opportunity is for you. We’re accepting applications over the next two months and will close the position as soon as we find the right fit - so we encourage early applications. About the Role The primary focus of this role is to ensure the integrity and reliability of our customers' software through verification processes. This role involves analyzing technical documentation, executing successful software builds in various programming languages, and validating software functionality against specified requirements. Additionally, you will be involved in conducting thorough testing of various scenarios, employing both manual and automated testing approaches. Your meticulous attention to detail will enable you to identify and report any bugs or glitches discovered during testing. What You’ll Be Doing Software Verification Conduct verification of customer software using provided technical documentation Achieve software builds across various programming languages Identify, diagnose, and resolve build issues, ensuring software meets quality standards Quality Assurance & Testing Conduct end-to-end testing of application features across multiple scenarios Use both manual and automated testing methods to validate functionality Identify, document, and report bugs or inconsistencies to ensure a high-quality user experience Technical Analysis and Problem Solving Analyze software requirements and technical documentation to understand build processes and dependencies Collaboration and Communication Communicate effectively with team members and clients to understand requirements and provide updates Continuous Learning and Improvement Stay updated with emerging technologies and programming languages relevant to software verification Contribute to the continuous improvement of verification processes and practices Why Codekeeper? We were founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference About You 3+ years development / DevOps experience (beneficial) 2+ years of experience with Linux, Windows and Mac environment fundamentals Basic understanding of popular backend languages (Python, Java, NodeJS and PHP) Prior experience or understanding of database- and server configuration (MongoDB, SQL, MySQL) Prior experience or understanding of Git Basic knowledge of front-end languages HTML, CSS, and JavaScript beneficial Basic knowledge of AWS technologies beneficial Basic knowledge of API configuration beneficial Experience with various build tools, like (but not specifically) msbuild, webpack, maven, and others of the type beneficial Additional Requirements Technical Expertise: Proficiency in multiple programming languages and software development tools Analytical Skills: Strong ability to analyze technical documentation and identify key requirements Problem-Solving: Excellent problem-solving abilities to diagnose and resolve complex software issues Communication: Effective communication skills, both verbal and written, for collaborating with teams and clients Adaptability: Ability to adapt to various programming environments and quickly learn new technologies Teamwork: Strong team player with the ability to work in cross-functional teams Time Management: Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously Additional Info Job Location: Remote (#LI-Remote) Join us to shape the future of software escrow! How To Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Romania Software Verification Engineer Are you a talented Software Verification Engineer seeking a challenging and rewarding opportunity? We are looking for a technically skilled professional with a passion for problem-solving and delivering high-quality software. Join us in a dynamic role where creativity, collaboration, and a commitment to excellence are at the heart of everything we do. Applications are open for the next two months, and we will hire the right candidate as soon as we find the perfect fit. Role Description The main focus of this role is to ensure the integrity and reliability of our customers' software through verification processes. This means following the technical documentation provided with each deposit to determine whether a successful build of the software can be achieved, and, where required, performing additional feature testing to confirm the software functions as intended. This role involves analyzing technical documentation, executing successful software builds in various programming languages, and validating software functionality against specified requirements. Key Responsibilities Software Verification Conduct verification of customer software using provided technical documentation Achieve software builds across various programming languages Identify, diagnose, and resolve build issues, ensuring software meets quality standards Perform additional feature testing where required to confirm the built software behaves as documented Technical Analysis and Problem Solving Analyze software requirements and technical documentation to understand build processes and dependencies Collaboration and Communication Communicate effectively with team members and clients to understand requirements and provide updates Continuous Learning and Improvement Stay updated with emerging technologies and programming languages relevant to software verification Contribute to the continuous improvement of verification processes and practices About the Company We were founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What We Are Looking For 2+ years of software development experience (beneficial) 2+ years of experience with Linux, Windows and Mac environment fundamentals Basic understanding of popular backend languages (Python, Java, NodeJS and PHP) Prior experience or understanding of database- and server configuration (MongoDB, SQL, MySQL) Prior experience or understanding of Git Basic knowledge of front-end languages HTML, CSS, and JavaScript beneficial Basic knowledge of API configuration beneficial Ability to follow technical build documentation accurately and methodically Experience with various build tools, like (but not specifically) msbuild, webpack, maven, and others of the type beneficial Additional Requirements Technical Expertise: Proficiency in multiple programming languages and software development tools Analytical Skills: Strong ability to analyze technical documentation and identify key requirements Problem-Solving: Excellent problem-solving abilities to diagnose and resolve complex software issues Communication: Effective communication skills, both verbal and written, for collaborating with teams and clients Adaptability: Ability to adapt to various programming environments and quickly learn new technologies Teamwork: Strong team player with the ability to work in cross-functional teams Time Management: Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously Additional Info Job Location: Remote Join us to shape the future of software escrow! How To Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Poland Software Verification Specialist Are you a talented Software Verification Specialist looking for a fulfilling new challenge? We want to hear from a technically accomplished professional who brings sharp analytical thinking and a real dedication to producing top-quality software. Step into an energetic role that rewards inventiveness, teamwork, and a drive for excellence. Applications are open for the next two months, and we'll bring the right person on board as soon as we find the perfect match. Role Description The primary focus of this role is to ensure the integrity and reliability of our customers' software through verification processes. This role involves analyzing technical documentation, executing successful software builds in various programming languages, and validating software functionality against specified requirements. Key Responsibilities Software Verification Conduct verification of customer software using provided technical documentation Achieve software builds across various programming languages Identify, diagnose, and resolve build issues, ensuring software meets quality standards Technical Analysis and Problem Solving Analyze software requirements and technical documentation to understand build processes and dependencies Collaboration and Communication Communicate effectively with team members and clients to understand requirements and provide updates Continuous Learning and Improvement Stay updated with emerging technologies and programming languages relevant to software verification Contribute to the continuous improvement of verification processes and practices About the Company We were founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What We Are Looking For 3+ years development / DevOps experience (beneficial) 2+ years of experience with Linux, Windows and Mac environment fundamentals Basic understanding of popular backend languages (Python, Java, NodeJS and PHP) Prior experience or understanding of database- and server configuration (MongoDB, SQL, MySQL) Prior experience or understanding of Git Basic knowledge of front-end languages HTML, CSS, and JavaScript beneficial Basic knowledge of AWS technologies beneficial Basic knowledge of API configuration beneficial Experience with various build tools, like (but not specifically) msbuild, webpack, maven, and others of the type beneficial Additional Requirements Technical Expertise: Proficiency in multiple programming languages and software development tools Analytical Skills: Strong ability to analyze technical documentation and identify key requirements Problem-Solving: Excellent problem-solving abilities to diagnose and resolve complex software issues Communication: Effective communication skills, both verbal and written, for collaborating with teams and clients Adaptability: Ability to adapt to various programming environments and quickly learn new technologies Teamwork: Strong team player with the ability to work in cross-functional teams Time Management: Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously Additional Info Job Location: Remote Join us to shape the future of software escrow! How To Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Oakland, CA, United States * Fraud and phishing warning * Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you Join the WeVote Movement WeVote has an open volunteer Senior Software Engineering position for an individual who wants to develop new skills with CSS/HTML, ReactJS or Python/Django, and use existing application development skills to help strengthen American Democracy. This position currently requires a minimum of 8 hours per week, and you could also easily spend 20 hours a week if you wanted to. WeVote is a great opportunity to get involved with supporting American Democracy. About Us WeVote is a nonpartisan get-out-the-vote nonprofit startup and a celebrated Fast Forward nonprofit technology grantee. WeVote is building a movement of over 150 excellent, passionate, part-time volunteers (starting with the founders) who build mobile technologies that will touch and mobilize millions of voters on Election Day. We believe that many voters are busy, distracted, and impatient. We have a goal of providing a positive voting experience that helps people decide how to vote. More information at www.wevote.us or on Twitter @WeVote . What You'll Do Our system is quite large and battle-tested. We have some very interesting and challenging engineering projects as we get ready for the 2026 elections. Install our software on your development machine. We need full-stack engineers who can work in both React and Python, but if you prefer to focus on one or the other, we can work with you as well. https://github.com/wevote/WebApp - React-based Mobile Website, or https://github.com/wevote/WeVoteServer - Django/Python API Server ( Mac/Unix only ) Work with one of our engineering teams (3-5 people) in weekly Zoom meetings, where we have code discussions, and look at new projects available to take on. Tackle specific issues as well as larger projects Who you are: Must haves. You want to work with an established and successful team. You have a passion for the latest technology and are committed to strengthening American Democracy. You have enough experience or aptitude that you can see 5-20 hour-long projects through to completion. We can support you and answer questions (with occasional pair programming), but the projects we have available could be called Intermediate to Advanced. You are striving for personal excellence. At least 8+ hours per week during our core team hours M-F 8 a.m. - 6 p.m. We understand not everyone is in the position to put in this many hours, but less time doesn’t work for our team. Apologies in advance. (We have other engineering volunteers working 8-40 hours per week.) A willingness to work with and support other volunteers. Must be currently located in the US (We are a 100% remote/volunteer-from-home project) Not required, but nice to have. An academic degree or work experience in CS/Comp Engineering. What You’ll Gain You will have the opportunity to touch the lives of millions of Americans and be part of a movement and product that will receive national attention. You’ll gain an opportunity to grow within the WeVote movement and meet other volunteers who are like-minded and interested in building a valuable application to empower voters across the United States. You’ll also gain valuable technical skills, have opportunities for leadership development, and expand your personal and professional network. How to apply: Submit your resume and include a brief note/cover letter to why you are interested in WeVote and our mission

Location: Oakland, CA, United States * Fraud and phishing warning * Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you Join the Vote USA and WeVote Movement Vote USA is working in close collaboration with WeVote. Vote USA has an open volunteer position for a .NET Software Developer using your existing skills with C#, JavaScript, jQuery, .Net, and CSS/HTML for 10 hours or more per week. You are an experienced professional with a passion for helping America navigate our current political environment. This is an opportunity to work remotely with our active team to help us get ready for multiple upcoming elections. Our ideal volunteer is passionate about politics and excited to use technology to educate voters and increase voter turnout. You’ll also gain valuable technical skills, have opportunities for leadership development, and expand your personal and professional network. About Us Vote USA has served millions of voters for over 20 years, providing deep information about what is on each voter's ballot. WeVote is a nonpartisan get-out-the-vote nonprofit startup and a celebrated Fast Forward nonprofit technology grantee . WeVote is a movement of over 160 active passionate, part-time volunteers (starting with the founders) who build mobile technologies that will touch and mobilize millions of voters on Election Day. We believe that many voters are busy, distracted, and impatient. We have a goal of providing a positive voting experience that helps people decide how to vote. More information at https://WeVote.US or @WeVote on X. Vote USA Platform Vote USA is built with .Net. There are actually two sites, a public site and a gated admin site. They have separate code bases but share a C# library. All development is done in Visual Studio on an AWS workstation, with development sites hosted on a local instance of IIS. The live versions of each are hosted on AWS EC2 instances – a single instance for the admin site and a pair of load-balanced instances for the public site. The number and size of the load-balanced servers can be increased during periods of heavy demand (just before major elections). There is also a staging server for the public site. This is primarily to review changes before they go live. New versions of the admin, public and staging sites are published via .msi files. These are created on the workstation but accessible to the EC2 instances. The database is hosted on AWS RDS MySQL. There are two instances, a prod instance used by the public, staging and admin servers and a test instance used by the development versions of each. What You'll Do Implement new enhancements. Fix occasional bugs. Add, update, and maintain shape files which are used to construct each voter’s customized ballots based on their postal address. Shape files are used to convert postal addresses into geographical latitude and longitude parameters, which in turn, are then used to determine the various office contests on ballots. Respond to AWS server maintenance requirements, like system software sunsets, i.e. the MySQL version we were using. Coordinate with WeVote’s engineers to enable Vote USA’s data to be integrated into WeVote’s platform. Participate in weekly Zoom meetings. Who you are: Must haves. You want to work with an established and successful team. You are committed to strengthening American Democracy. You are striving for personal excellence, and want to do meaningful work that will make a difference. 10+ hours per week during our core team hours M-F 8 a.m. - 6 p.m. (in your own time zone) A willingness to work with and support other volunteers. How to apply: Submit your resume (at https://wevote.applytojob.com/apply/) and include a brief note/cover letter to why you are interested in WeVote and helping our mission.

We’re looking for an Assistant Editor who keeps our post-production pipeline organized and moving. You’ll collate and prep project files for our VFX and color teams, and manage the digital assets behind every episode we produce.

• Lead the definition and evolution of the enterprise data platform strategy by developing, maintaining, and continuously evolving architecture standards, reference architectures, and design patterns aligned with business priorities, analytical requirements, and AI/ML enablement across data and ETL/ELT platforms.

Design, develop, and maintain GIS software applications and geospatial solutions. Build interactive mapping applications and location-based services.

Location: Intellias Meet your recruiter Olha Huk olha.huk@intellias.com https://www.linkedin.com... Vacancy details AI/ML Engineering GenAI Engineer Senior Romania Hybrid APPLY NOW REFER A FRIEND Intellias helps retailers deliver consistent, omnichannel experiences through technology. Join us to develop scalable solutions that drive performance and customer value What project we have for you We are looking for a hands-on Senior AI Engineer to lead the technical design and delivery of enterprise AI agents and MCP-based integrations. The team will develop Model Context Protocol (MCP) services for local business applications and build AI agents that consume both these local MCPs and MCP services provided by a global platform team. The Senior AI Engineer will own solution design, support use-case discovery, provide technical leadership to the engineering team, and participate directly in implementation. What you will do Lead technical discovery and translate business use cases into AI/agentic solution designs. Design the architecture of AI agents and their interaction with local and global MCP services. Design and develop MCP services exposing capabilities of local applications to AI agents. Build enterprise AI agents and agentic workflows. Integrate agents with multiple MCP servers, APIs and enterprise systems. Define agent instructions, reasoning flows, tool-selection logic, approval workflows and human-in-the-loop guardrails. Define reusable patterns and engineering standards for MCP and agent development. Lead and support other AI engineers during implementation. Ensure compliance with enterprise security, architecture and AI governance requirements. Define and monitor agent quality and performance metrics, including task completion, tool failures, hallucinations, latency and cost. Collaborate with global AI/platform teams to ensure interoperability between local and global MCP capabilities. What you need for this Required skills Strong hands-on Python engineering experience. Experience building LLM-based applications, AI agents or agentic workflows . Strong knowledge of REST APIs and enterprise integrations. Strong Microsoft Azure experience. Experience with authentication/authorization such as OAuth 2.0 and Microsoft Entra ID. Understanding of tool/function calling and agent-to-system integration patterns. SQL, JSON, Git and CI/CD. Ability to design production-grade solutions and provide technical leadership. Strong English communication skills. Strong advantage Hands-on Model Context Protocol (MCP) experience. Azure AI Foundry / Azure OpenAI. Copilot Studio. Power Automate. Agent orchestration frameworks such as Semantic Kernel, LangGraph or similar. Azure Functions / API Management / Logic Apps. Experience with enterprise AI governance, evaluation and observability. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: White Plains, New York Junior Power Bi Developer At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that empowers and motivates employees beyond standard corporate rhetoric. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance. Position Overview We are seeking a Junior Power BI Developer to support the development, maintenance, and enhancement of business intelligence reporting across the organization. This role is ideal for an early-career analytics professional who has a strong foundation in Power BI, data visualization, and reporting and is eager to develop deeper expertise in data modeling, governance, and enterprise analytics. Working with senior data and business partners, this individual will help maintain dashboards and reporting solutions that use data from Salesforce, NetSuite, SQL Server, and Excel. The role will support day-to-day reporting needs while contributing to the organization’s longer-term Microsoft Fabric and data governance roadmap. Primary Job Duties Reporting, Dashboard Development & Support Support the development, testing, and maintenance of Power BI dashboards and reports for finance, sales, operations, and marketing teams. Assist with reviewing existing Power BI dashboards and Excel models to identify duplicate reporting, data gaps, and opportunities for improvement. Apply established UI/UX and data visualization standards to create clear, consistent, and user-friendly dashboards. Partner with business stakeholders to gather requirements, document needs, and translate business questions into reporting solutions. Support routine dashboard refreshes, issue resolution, user questions, and reporting enhancements. Assist with the development and maintenance of Salesforce reports and dashboards, including sales pipeline, activity, bookings, and performance reporting. Data Modeling & Technical Development Build and maintain basic semantic models using established star schema and data modeling standards. Create and update DAX measures and Power Query transformations under the guidance of senior team members. Write and troubleshoot basic to intermediate SQL queries used for data validation and reporting. Validate report results against source systems and investigate data quality or reconciliation issues. Maintain documentation for business metrics, calculations, data sources, and report logic. Support Power BI and Analyze in Excel reporting based on governed semantic models. Platform Administration & Data Governance Follow established data governance, security, naming, documentation, and deployment standards. Assist with workspace administration, scheduled refresh monitoring, access requests, row-level security testing, and gateway troubleshooting. Participate in testing and deployment activities for Power BI and Microsoft Fabric solutions. Contribute to self-service reporting guidance and user training materials. Escalate complex technical, data quality, or security issues to senior team members. What Success Looks Like Delivers accurate, well-documented dashboards and report enhancements on schedule. Builds trust with business partners through responsive support and clear communication. Demonstrates steady growth in Power BI, Salesforce reporting, SQL, data modeling, and governance practices. Helps improve reporting consistency, usability, and data quality across the organization. Minimum Qualifications 1 to 3 years of experience in business intelligence, data analytics, reporting, or a related field, including internships or relevant project experience. Hands-on experience developing reports and dashboards in Microsoft Power BI. Working knowledge of DAX, Power Query, data modeling, and relational databases. Basic to intermediate SQL skills, including joins, filters, aggregations, and data validation. Experience working with Excel for analysis, reconciliation, or reporting. Strong attention to detail and the ability to identify reporting inconsistencies or data quality issues. Ability to communicate clearly with both technical and non-technical stakeholders. Bachelor’s degree in Data Analytics, Business Intelligence, Computer Science, Information Systems, Finance, or a related field, or equivalent practical experience. Ability to commute to and work onsite at our White Plains, NY office 4-5 days per week. Preferred Qualifications Experience working with Salesforce CRM data is preferred. Experience creating or maintaining Salesforce reports and dashboards is preferred. Exposure to Salesforce objects and sales-process data, such as Accounts, Opportunities, Leads, Activities, and pipeline stages. Familiarity with NetSuite, Microsoft Fabric, Power BI Service, deployment pipelines, gateways, or row-level security. Exposure to DAX Studio, Performance Analyzer, or Tabular Editor. Microsoft PL-300 (Power BI Data Analyst) certification or progress toward certification. Compensation & Benefits $75,000 – $100,000 annual total compensation (commensurate with experience) Competitive Medical Health Plans, Low, Mid, High. Employer Paid Low Medical Plan for Employee & Dependents (HSA Eligible) Employer Paid Dental & Vision for Employee Employer Paid Life Insurance for Employee Employer Paid Long-term Disability for Employee Employer Paid Hospital Confinement for Employee ~ (If enrolled in Medical) + Voluntary Supplemental Insurance Coverage Options 15 days PTO & 7 Sick Days Annually 10 Fixed Paid Holidays Off Annually 401(k) Matching up to 3% About Us Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually. View our CCPA disclosure notice here

Location: Intellias Meet your recruiter Viktoriia Borsuk viktoriia.borsuk@intellias.com https://www.linkedin.com... Vacancy details Test Engineering Manual Test Engineer Senior Ukraine Remote APPLY NOW REFER A FRIEND Build the next generation of digital banking for 18M users. We are looking for a Senior General QA, focused mainly on manual mobile testing with solid automation knowledge. You will ensure the quality of customer-facing changes for a leading Ukrainian bank, validating mobile functionality end-to-end across mobile and web applications, APIs, and integrations. The platform is powered by an enterprise-grade, AWS-based, service-oriented backend with multiple databases and complex integrations—requiring strong attention to reliability, security, performance, and high availability. This is a transformation-scale environment where your testing and quality decisions directly affect millions of customers. Expect real ownership, complex challenges, and measurable impact. What project we have for you This project is focused on evolving an enterprise-grade digital banking platform for a leading Ukrainian bank serving ~18 million customers. The ecosystem includes a customer-facing mobile application and web channels, supported by a service-oriented backend running on AWS with modern technologies and native managed services. What you will do ·Test mobile application and web solutions (with mobile as the priority). ·Contribute to test strategy based on identified customer quality expectations and plan testing activities · Design test scenarios for features with any level of complexity and involve all relevant testing types to ensure comprehensive and accurate testing · Actively apply experience-based and complex requirements-based test design techniques · Set up software quality and testing process quality metrics · Identify project and product quality risks, monitor, control them, and build response strategies · Estimate the time and effort required for test execution, considering factors such as project complexity, scope, and resources availability · Execute testing activities using relevant tools to enhance the effectiveness and efficiency of testing · Prepare Test Summary Reports that accurately summarize the results of testing efforts and presenting them to stakeholders What you need for this Required Skills 5+ years of hands-on experience in Quality Assurance (2+ years of commercial experience in mobile application testing) Understanding of key QA metrics, interpreting and analysing them to identify areas for improvement Proficiency in developing and maintaining traceability matrixes and testing guidelines to ensure accurate and consistent testing outcomes Ability to troubleshoot, debug and diagnose problems that arise during testing of the software on the target platform (WEB/Desktop/Mobile/Embedded) Understanding of Android and iOS platforms (AOS/iOS), including device-level troubleshooting. Understanding of mobile OS architecture and platform-specific behaviors; ability to explain and apply platform differences in testing strategy. High-level mobile testing expertise: strong understanding of mobile-specific testing approaches, risks, and quality criteria (app lifecycle, background/foreground behavior, permissions, notifications, network variability, device fragmentation, OS versions), understanding of Android and iOS platforms (AOS/iOS) Practical experience with device-level troubleshooting and advanced testing setups: ADB usage (Android) and working with device logs (e.g., logcat, crash logs); OS-level testing configurations (e.g., limiting background processes, power/battery constraints, network constraints, developer options) Strong skills in traffic analysis and debugging: Experience with sniffers/proxy tools such as Charles, Proxyman, Fiddler (or equivalents); Ability to capture, analyze, and validate network requests/responses and troubleshoot issues Hands-on experience with at Test management tools Solid practical experience in testing APIs using Postman, Swagger, DevTools; clear understanding of REST and client–server architecture principles. Experience with traffic/proxy and debugging tools: Proxyman, Fiddler (or equivalents). Knowledge of version control systems and Continuous Integration/Continuous Deployment tools, Linux CLI Knowledge of SQL and the ability to write queries to verify data in the application Knowledge of test management tools and ability to maintain traceability matrices and testing guidelines. Hands-on automation experience: tools such as Appium, TestNG, Selenide and programming languages Java and/or Kotlin. Will be a Plus Excellent interpersonal and cross-culture communication skills Practice experience with noSQL Experience with at least one common DBs (Apache CouchDB, Couchbase, MongoDB, etc.) Experience with AWS/Azure/GCP services Ability to apply test design techniques in practice (equivalence partitioning, boundary values, decision tables, state transition, pairwise, exploratory), ideally with real product examples (e.g., banking flows). What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills Mobile

Location: Intellias Meet your recruiter Kateryna Zemetska kateryna.zemetska@intellias.com https://www.linkedin.com... Vacancy details DevOps Engineering DevOps Architect Architect Bulgaria, Croatia, Poland, Portugal, Spain Remote APPLY NOW REFER A FRIEND Let’s breathe life into great tech ideas! With more than 3 000 people globally, Intellias is a company where benchmark technological solutions are born. Join in and take your part in digitalizing the world. What project we have for you The client is undergoing a large-scale cloud and security modernization program aimed at transforming its application architecture and strengthening enterprise governance across environments. What you will do Design and implement DevOps processes: responsible for designing and implementing DevOps processes, such as continuous integration and delivery, automated testing, and deployment automation, to accelerate software delivery and improve quality. Infrastructure management: designs and manages cloud-based infrastructure using tools such as AWS, Azure, or GCP, to ensure scalability, high availability, and cost-effectiveness. Automation: responsible for automating manual processes across the software development lifecycle to improve efficiency, consistency, and reliability. Performance optimization: analyzes system performance and identifies opportunities for optimization, such as load balancing, caching, and database tuning. Security and compliance: ensures that the DevOps processes and infrastructure meet security and compliance standards. Team management: leads and manages a team of DevOps Engineers, providing technical guidance, mentoring, and coaching to ensure the team’s success. Collaboration: collaborates with other teams, such as development, QA, and operations, to ensure smooth integration and alignment of processes and goals. Continuous improvement: responsible for continuously improving DevOps processes, infrastructure, and tools to achieve higher efficiency, quality, and scalability. What you need for this 7+ years of experience working as a DevOps Technical expertise: in-depth knowledge and expertise in software development, automation, cloud computing, infrastructure management, and DevOps tools and technologies such as Docker, Kubernetes, Jenkins, Git, Ansible, Terraform, etc. Cloud computing: expertise in designing, deploying, and managing cloud-based infrastructure using Azure. Other cloud platforms and services will be a plus. Automation: experience in automating manual processes across the software development lifecycle to improve efficiency, consistency, and reliability. Software development: strong understanding of software development methodologies, coding practices, and programming languages to enable effective collaboration with development teams. Infrastructure management: expertise in managing and optimizing infrastructure, such as servers, databases, networks, storage, and security. Continuous integration and delivery (CI/CD): experience in designing and implementing efficient and reliable CI/CD pipelines to accelerate software delivery and improve quality. Security and compliance: knowledge of security best practices and compliance requirements to ensure that the DevOps processes and infrastructure meet security and compliance standards. Leadership and communication: strong leadership skills to manage and motivate a team of DevOps Engineers, as well as excellent communication skills to facilitate collaboration and alignment with other teams and stakeholders. Strategic thinking: able to think strategically and align the DevOps function with business goals and objectives. English level B2/C1 Leadership: strong leadership skills to lead and motivate a team of DevOps Engineers, as well as to influence and guide other teams and stakeholders towards DevOps adoption. Adaptability: able to adapt to changes in technology, processes, and business requirements and be open to new ideas and approaches. Curiosity: A desire to learn and explore new technologies, methodologies, and best practices is essential to stay current in the fast-paced DevOps field. Communication: Clear and effective communication skills are essential to collaborate with other teams, stakeholders, and management. Teamwork: able to work well in cross-functional teams, share knowledge, and collaborate on projects to achieve common goals. Problem-solving: strong problem-solving skills to identify and troubleshoot complex system issues. Attention to detail: detail-oriented and ensure that their work meets high standards of quality and accuracy. Time management: be able to prioritize tasks effectively and manage their time efficiently to meet project deadlines. Continuous learning: continuous learning and keeping up with the latest technologies, trends, and best practices in DevOps. Customer focus: customer-focused and work towards improving the end-user experience through efficient and reliable software delivery. Will be a plus: An Associate, Professional or Specialty-level certification from one of our strategic technology partners — AWS, Microsoft, Google, Databricks or Anthropic — aligned with your tech stack. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Account Manager About the job Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers.  As a designated TAM you will be supporting customers during Central hours (9am to 6pm CT) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis. Responsibilities In this role, you’ll: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 4+ years of relevant experience Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions. Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries. Have an inquisitive mind to understand how things work Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Excellence in task prioritization and evaluation of situational urgency. Interest in utilizing customer feedback to identify and drive improvements in our products. Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need. Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience. Experience in managing dedicated customer accounts. Desired: Understanding of Telecoms and VOIP including WebRTC and SIP Location This role will be remote and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.